The Bradley Gardens
980 West Seventh Street, San Jacinto, CA 92582 · For profit - Limited Liability company · 44 certified beds · (951) 654-9347 Medicare & Medicaid certified
This home’s record is mixed — some reassuring signs, some worth asking about.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (48) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 0.7% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.8% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.7% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 5.8% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.0% | 1.6% | 3.3% | check this* — see note marked star below the table |
| Long-stay residents whose ability to walk worsened | 2.4% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 15.0% | 13.7% | 18.9% | better |
| Long-stay residents with pressure ulcers | 1.9% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 4.1% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
62.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 40 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.18 therapist hours per resident per day in 2026Q1 — more than 18% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 62.8%CMS range 51.9–75.9 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 13.5%CMS range 8.8–18.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.12 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 44 beds and averages 42.7 residents a day — about 97% occupied, or roughly 1 bed typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.13 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.39 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.452 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.94 hrs/resident/day on weekends vs 4.21 on weekdays — 6% thinner on weekends. RN hours go from 0.44 to 0.28 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
48 citations, most serious first. The 10 most serious are shown; the remaining 38 are one tap away and print in full.
- Potential for harm · Fcited before2025-08-21 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure food was stored, labeled, and maintained under sanitary conditions when multiple food items were not labeled or dated once opened, containers had food residue, and shelving inside the walk-in refrigerator showed signs of rust. These failures had the potential to result in cross-contamination, bacterial growth, and attraction of pests, placing resident at risk for food borne illness.Findings:On August 18, 2025, at 9 a.m., during a kitchen tour with the Dietary Supervisor (DS), the following were observed: a. One undated sandwich inside the refrigerator. b. One bag of breadcrumbs undated and unlabeled. c. One gallon container of balsamic vinegar open with no open date or use by date.d. One gallon container of soy sauce open with no open date or use by date, with residue on the outside of the bottle.e. Two bottles of honey without open or use by date, with sticky residue on the outside.f. A bag of pasta, opened and taped shut, without a label or open date.g. A flour container with excess flour spilled on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-08-21 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure proper disposal of garbage when one dumpster was overflowing with trash, and the lid was not closed.This failure had the potential to attract pests and rodents, which could cause food borne illness.Findings:On August 18, 2025, at 9:30 a.m., during an observation of the dumpster storage area outside the facility, one out of two dumpster lids was not closed, and trash was observed overflowing.On August 18, 2025, at 9:30a.m., a concurrent observation and interview were conducted with the Dietary Supervisor (DS) at the dumpster site. The DS stated the dumpster lids were open and should have been closed, and the trash should not have been overflowing in order to prevent pest infestations. On August 21, 2025, at 2:15 p.m., a concurrent observation and interview were conducted with the Maintenance Supervisor (MS) at the dumpsters. The MS stated, the staff throwing away trash were responsible for keeping the dumpster lids closed and the surrounding area clean. The MS further stated the dumpster lids should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-21 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Consultant Pharmacist (CP) identified and reported irregularities during the monthly medication regimen review (MRR) for five of five sampled residents (Residents 5, 6, 10, 11 and 30) when the nursing staff did not monitor for signs and symptoms of adverse effects related to the use of blood thinning medications. Resident 5 and Resident 6 were receiving rivaroxaban (an anticoagulant, or blood thinning medication). Residents 10, 11, and 30 were receiving apixaban (an anticoagulant, or blood thinning medication). This failure had the potential for the medication not being optimized for best possible health outcome, and unnecessary or prolonged use of the medication which could lead to adverse effects such as bleeding or excessive bruising.During an interview on August 20, 2025 at 2:47 p.m., Licensed Vocational Nurse (LVN) 3 described the process for when a resident was admitted to the facility on a blood thinning medication as follows:Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-21 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure five of five sampled residents (Residents 5, 6, 10, 11 and 30) were free from unnecessary medications when the nursing staff did not monitor for signs and symptoms of adverse effects related to the use of blood thinning mediations. Resident 5 and Resident 6 were receiving rivaroxaban (an anticoagulant, or blood thinning medication). Residents 10, 11, and 30 were receiving apixaban (an anticoagulant, or blood thinning medication).This failure had the potential to result in unnecessary use of medications for Residents 5, 6, 10, 11 and 30; and for side effects of these medications (such as bleeding or excessive bruising) to go undetected or recognized for timely intervention.Findings:During an interview on August 20, 2025 at 2:47 p.m., Licensed Vocational Nurse (LVN) 3 described the process for when a resident was admitted to the facility on a blood thinning medication as follows: Nursing staff should have monitored daily for adverse effects such…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-21 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure dignity was provided for two of two residents reviewed for dignity (Residents 5 and 38) when Resident 5 and 38's lunch tray was not provided at the same time at their tables.This failure had the potential to negatively affect Residents 5 and 38's self-worth and self-esteem. Findings:1a. On August 18, 2025, at 12:18 p.m., an observation was conducted in the dining room with Resident 5. Resident 5 was seated at a table with another resident, who was served his meal and began eating. Resident 5 did not receive his lunch for approximately five minutes and was observed looking over his right shoulder until his meal arrived. On August 18, 2025, at 12:30 p.m., an interview was conducted with Resident 5. Resident 5 stated that it has happened before that he had to wait for his meal while other residents at his table were already eating.1b. On August 18, 2025, at 12:50 p.m., an observation was conducted in the dining room with Resident 38. Resident 38 was seated at a table with two other residents, who were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-21 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of one resident reviewed (Resident 38) was free from unnecessary psychotropic medications (drugs that affects brain activities associated with mental processes and behavior) when Resident 38 was administered risperidone (an anti-psychotic medication used for schizophrenia) without adequate monitoring. This failure resulted in unnecessary medications for Residents 38, which increased the potential for medication interactions, adverse reactions, and unidentified risks associated with the use of psychotropic medications that included but not limited to sedation, respiratory depression, constipation, anxiety, agitation, and memory loss.Findings:A review of Resident 38's admission Record dated August 21, 2025, indicated he was admitted to the facility on [DATE], with diagnoses which included paranoid schizophrenia (mental illness).A review of Resident 38's Order Listing Report dated August 21, 2025, indicated the following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-21 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a comprehensive care plan (specific interventions to provide effective and person-centered care to meet the resident's needs) was initiated according to the facility's policy when two of five sampled residents (Resident 5 and 6) received anticoagulant therapy with rivaroxaban (an anticoagulant, or blood thinning medication). This failure had the potential to result in delays in treatment and care for Residents 5 and 6. During an interview on August 20, 2025 at 2:47 p.m., Licensed Vocational Nurse (LVN) 3 described the process for when a resident was admitted to the facility on a blood thinning medication as follows: Nursing staff should have monitored daily for adverse effects such as bleeding; Nursing staff should have documented monitoring in the medication administration record (MAR); andA care plan should have been developed. During an interview on August 20, 2025 at 2:50 p.m., LVN 1 stated when a resident was receiving anticoagulation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-21 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure timely communication and implementation of a hospice physician's medication order (Prednisone - to reduce inflammation) for one of one resident reviewed for hospice (medical care provided to individuals with terminal illnesses) (Resident 3).This failure resulted in Resident 3 receiving Prednisone four days after it was ordered by the hospice physician, which had the potential to cause unnecessary delay in treatment and comfort.Findings: A review of Resident 3's admission Record indicated, Resident 3 was admitted to the facility on [DATE], with diagnoses which included chronic obstructive pulmonary disease (COPD- a chronic respiratory problem) and Alzheimer's disease (progressive loss of memory). Resident 3 was admitted to hospice services on April 28, 2025.A review of Resident 3's History and Physical Examination dated May 9., 2025, indicated .Mentally Capable of Understanding - No.A review of Resident 3's hospice physician's order dated August…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-21 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility had a medication error rate of 6.9% when two medication errors occurred out of 29 opportunities during medication administration for one of nine residents (Resident 29). The facility did not administer Resident 29's stool softener (used for constipation) and laxative (used for constipation) medications according to the physician's orders.This failure had the potential to result in Resident 29 not receiving the full therapeutic benefit of their medication or experiencing side effects (such as diarrhea) from receiving the wrong dosage of a laxative.Findings:On August 19, 2025, at 8:40 a.m., during a medication administration observation with Licensed Vocational Nurse (LVN) 1, LVN 1 was observed preparing six medications for Resident 29, including one docusate (a stool softener) 100 mg soft gel capsule and 30 ml (milliliters, unit of measurement) lactulose (a laxative) oral solution. A review of Resident 29's medical record indicated the following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-21 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure proper medication storage and labeling of medications when two opened and expired refrigerated multi-dose vials (MDV) of Tuberculin Purified Protein Derivative (PPD- test agent used in the diagnosis of tuberculosis, a serious illness that mainly affects the lung) were not discarded according to the manufacturer's specifications and the facility's policy.This failure had the potential for residents to receive unsafe and ineffective medications (reduced potency) from being used past their discard (expiration) date and not being removed from active stock.Findings:On August 18, 2025, at 9:24 a.m., during a concurrent observation and interview with Licensed Vocational Nurse (LVN) 2 in the medication room, there were two opened refrigerated MDV of PPD 5 TU (test unit) per 0.1 ml (milliliter- a unit of measurement) with an open date label that indicated the vials were opened on July 12, 2025. LVN 2 stated the vials were good for 30 days when opened and both vials expired on August 11, 2025 (7 days ago). LVN 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 38 citations
- Potential for harm · D2025-04-02 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure an allegation of abuse was reported to the state survey agency within two hours for two of four residents (Residents 1 and 2). This failure had the potential for the state survey agency to investigate the allegation and ensure residents were safe. Findings: A review of Resident 1's medical records indicated he was admitted on [DATE], with diagnoses of schizophrenia, (a mental illness that is characterized by disturbances in thought), chronic obstructive pulmonary disease, (COPD - a chronic inflammatory lung disease that causes obstructed airflow from the lungs), depression, (a mood disorder that causes a persistent feeling of sadness and loss of interest), and anxiety disorder, (a chronic condition characterized by an excessive and persistent sense of apprehension). A review of Resident 1's History and Physical dated January 3, 2025, indicated he did not have the capacity to make decisions. A review of Resident 1's Progress Notes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-23 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the transfer or discharge requirements were met and the transfer was appropriate and necessary for two of 22 residents (Residents 1 and 2), when two cognitively impaired residents were transferred to another skilled nursing facility. This failure had the potential to cause confusion and discomfort for these residents due to unfamiliar environment. Findings: 1. A review of Resident 1's admission records indicated the resident was initially admitted to the facility on [DATE], with diagnoses which included cognitive communication deficit, unspecified dementia (loss of memory, language, problem solving and other thinking abilities), unspecified psychosis (collection of symptoms that affect the mind), and bipolar disorder (episodes of mood swings ranging from depressive lows to manic highs). A review of Resident 1 ' s history and physical (a reference document that gives concise information about a patient ' s history and examination findings at the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-23 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a written notice of transfer or discharge to two of 22 residents reviewed (Residents 1 and 2). Residents 1 and 2 were deemed with cognitive impairment and had no legal representative. In addition, the written notice of transfer or discharge for Residents 1 and 2, was not provided timely to the Office of the Long Term Care (LTC) Ombudsman. These failures had the potential to result in violation of the resident ' s rights, as issues related to the transfer or discharge may not be addressed promptly, leading to harm to the resident, especially if the transfer or discharge was not in the best interest of the resident or was done without proper procedure. This failure did not provide opportunity for the Ombudsman to advocate for the residents to ensure the transfer or discharge was necessary. Findings: 1. A review of Resident 1 ' s admission RECORD, indicated, Resident 1 was admitted to the facility on [DATE], with diagnoses which included cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-23 · tag F0624 — isolatedPrepare residents for a safe transfer or discharge from the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of 22 sampled residents (Residents 1 and 2), was provided orientation in the form the residents could understand, to ensure a safe and orderly transfer from a skilled nursing facility (SNF A) to another skilled nursing facility (SNF B). Residents 1 and 2 were deemed with cognitive impairment, lacked the capacity to make decisions, and had no listed legal representatives. This failure of the facility had the potential to negatively affect the psychosocial well-being of Residents 1 and 2. Findings: A review of the facility discharged and transferred list from May 2024 to July 2024, indicated there were two residents who were transferred to another SNF with no family representative's involvement, and were deemed incapable of making decisions. A review of Resident 1's admission records indicated the resident was initially admitted to the facility on [DATE], with diagnoses which included cognitive communication deficit, unspecified dementia (loss…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-03-29 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food preparation and storage practices in the kitchen when: 1. The Prep sink did not have an air gap (is vertical space between the end of a pipe and the top of a nearby sink that prevents the backflow of contaminated water); 2. The Quat sanitizer used to sanitize food preparation surfaces did not meet the right concentration requirements on 3/26/2024, 3/27/2024 and 3/28/2024; ( Cross referred 802) 3. Dust was observed on several areas in the kitchen; 4. Reach in refrigerator shelves had chipped paint; 5. Several equipment in the kitchen found to have buildup; 6. Trash were found in multiple areas in the kitchen; 7. Inside the containers used to store clean scoops, utensils and lids had food residuals; 8. Broken tiles found under reach in refrigerator and utility area; 9. During thawing process, ground meat not fully submerged into running water; 10. [NAME] with facial hair did not wear hair restraint; 11. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-03-29 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to electronically submit staffing information based on payroll data to the Federal (Center for Medicare & Medicaid Services- CMS) database for the first Fiscal Qaurter of the year. This deficient practice prevented the provision of complete and accurate direct care staffing information to the public. Findings: During a review of the CMS PBJ (pay roll based journal) Staffing Data Report CASPER (Certification and Survey Provider Enhanced Report) FY (fiscal year) Quarter 1 (October 1- December 31) indicated, .Failed to submit Data for the Quarter . During an interview on March 28, 2024, at 3:30 p.m., with the Business Office Manager (BOM), the BOM stated, the Payroll Manager (PM) was responsible for submitting the report to CMS. During an interview on March 28, 2024, at 3:35 p.m., the PM stated, she had outsourced the PBJ reporting to a third party. The PM stated, the company contracted to handle the PBJ reporting encountered difficulties in submitting the report on February 9, 2024. The PM stated, she did not take any action…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-29 · tag F0802 — failed to prepare enough nourishing food — patternProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews the facility failed to ensure dietary staff were able to carry out the functions of food and nutrition services safely and effectively when: 1. Food service workers did not recognize that the Quat sanitizer concentration was not at the right concentration; (Cross referred F 812) This failure had the potential to cause foodborne illness for 30 out of 31 sampled residents who received foods from the kitchen. 2. Diet Aide 1 and [NAME] 2 were unable to properly clean working surface; This failure had the potential to cause foodborne illness for 30 out of 31 sampled residents who received foods from the kitchen. 3. [NAME] 2 did not follow the menu for serving on 3/27/24 lunch; (Cross referred F 803 and F 804) This failure had the potential for 30 out of 31 residents receiving food prepared in the kitchen do not meet their nutritional needs which may lead to nutritional related health complications. 4. Diet Aide served Jello to residents who require nectar thick consistency (Cross referred F 805); and This failure had the potential…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-29 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility document review, the facility failed to ensure the menus were followed and resident nutritional needs were met when: 1. Correct portion sizes were not followed; 2. The [NAME] did not serve biscuit during lunch on 3/27/2024; and 3. The [NAME] did not serve gravy for pureed diet during lunch on 3/27/2024. These failures had the potential for 30 out of 31 residents receiving food prepared in the kitchen do not meet their nutritional needs which may lead to nutritional related health complications. Finding: (Cross referred 802) 1. On March 27, 2024, at 12:21 p.m., an interview was conducted with [NAME] 2 (CK 2) in front of Trayline (a system of food preparation in which trays move along an assembly line). CK 2 stated he was going to use a grey scoop numbered 8 to serve pureed chicken, and an ivory scoop numbered 10 to serve Spinach. On March 27, 2024, at 12:30 p.m., an observation of the lunch meal plating service was conducted with CK 2. The following were observed: Pureed chicken was being served to the pureed diets using a # 8 scoop;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-29 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the recipe for preparing puree was followed for seven of seven residents (Residents 1, 6, 8, 9, 10, 14 and 24) receiving pureed (any food item that has been processed into a smooth and uniform texture) foods. This failure had the potential to compromise the nutritional status of Residents 1, 6, 8, 9, 10, 14, and 24 resulting in decreased oral intake and weight loss. Findings: (Cross referred 802) On March 27, 2024, at 11:40 a.m., a concurrent observation of the puree preparation for lunch and interview with [NAME] (CK) 2 were conducted. CK 2 placed seven pieces of chicken into the blender, added unmeasured hot water, and blended. After the chicken was pureed, CK 2 transferred the chicken into a pan, and the end product of pureed chicken came out with a running/ watery consistency. CK 2 stated he added about a quart (a unit of measurement) of water to the chicken in the blender. CK 2 stated he added 1/2 cup of thickener (a thickening agent that increases the viscosity of a liquid) to the pureed chicken…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-29 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the appropriate liquid texture was provided when two of two (Residents 6 and 24) did not receive nectar thick liquids as prescribed by the physician and the residents were served jello during lunch on March 27, 2024 . This failure had the potential to place the residents at risk for aspiration (when food is breathed into the lungs). Findings: (Cross referred F802) a. A review of Resident 6's physician orders for March 2024, indicated a fortified pureed diet with nectar thick liquids was ordered on November 22, 2022. On March 27, 2024, at 1:14 p.m., a concurrent observation of Resident 6 and an interview with Certified Nurse Assistant (CNA) 1 were conducted. Resident 6 was observed in her room, head of bed elevated and was being fed by CNA 1. CNA 1 stated he fed Resident 6 jello and was offered to drink milk served with her meal tray. On March 27, 2024, at 1:31 p.m., an interview with the Dietary Service Supervisor (DSS) was conducted. The DSS stated Resident 6's milk had chunks of thickener (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-29 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed, for one of 12 sampled residents (Resident 38), to ensure the resident or resident representative was informed and provided a written information regarding the formulation of an advance directive (written instruction such as living will or durable power of attorney for health care about the provision of care and services the resident preferred when he is no longer able to decide for himself) upon admission to the facility. This failure had the potential for the residents to have inappropriate treatment and services in the event of a medical emergency. Findings: A review of Resident 38's document titled, Physician Orders for Life Sustaining Treatment (POLST- form completed by the resident and/or legal representative that records the resident's treatment preferences in the event of a medical emergency), dated January 31, 2024, indicated, Resident 38 did not provide information regarding advance directive. A review of Residetn 38's document titled, Residents Receipt of Self-Determination Act Information, dated February 1, 2024,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-29 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a written notice of bed-hold policy (reserving a resident's bed while resident is out of the facility for therapeutic leave or hospitalization) was provided to the resident/and or resident representative, for one of one resident reviewed for hospitalization (Resident 34) when Resident 34 was transferred to the acute hospital. This failure had the potential for the resident or resident representative not to be informed of their right to hold the bed while out of the facility and the right to be readmitted back to the facility. Findings: On March 29, 2024, Resident 34's record was reviewed. Resident 34 was admitted to the facility on [DATE], with diagnoses which included osteomyelitis (bone infection), end stage renal disease (a permanent kidney failure that requires a regular course of dialysis-a procedure to remove waste products and excess fluid from the blood when the kidneys stop working properly). Further review of Resident 34's document…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-29 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of one resident reviewed (Resident 24) received care and treatment to maintain their highest practicable physical well-being when a dietitian recommendation for a diet upgrade was not made known to the physician by the licensed nurses. This failure resulted in the resident remaining on her current diet, which could potentially lead to a decline in resident's overall condition. Findings: On March 28, 2024, a review of Resident 24's Face Sheet, indicated, Resident 24 was admitted to the facility on [DATE], with a diagnosis which included, cerebral infarction (lack of oxygen to the brain), and dementia (memory loss). A review of Resident 24's, Minimum Data Set, (a standardized assessment for the management of care) dated, December 17, 2023, indicated, .BIMS (Brief Interview for Mental Status- screening tool to assess mental capability) Summary Score . 3 .(severe cognitive impairment). A review of Resident 24's document titled,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-29 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based interview and record review, the facility failed to ensure accurate accountability of controlled medications (those with high potential for abuse or addiction) when random controlled medication use audits did not reconcile for two out of three residents (Residents 23 and 27). There was a total of 4 unaccounted controlled medications. This failure had the potential for misuse or abuse of controlled medications. Findings: The controlled drugs record (CDR, an inventory count sheet that keeps record of the usage of controlled medications) for three random residents receiving controlled medications were reviewed during the survey. 1. Resident 27 had a physician's order, dated February 3, 2024, for hydrocodone-acetaminophen (a potent controlled medication for pain) 10/325 milligrams (mg, unit of measurement) tablet, take 1 tablet by mouth every 6 hours as needed for moderate pain 4-6. During a concurrent interview and record review on March 26, 2024 at 3:09 p.m. with licensed vocational nurse (LVN) 2, Resident 27's CDR for hydrocodone-acetaminophen 10/325 mg and the Medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-29 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure the Consultant Pharmacist (CP) identified and reported irregularities during the monthly medication regimen review (MRR) for one of five sampled residents (Resident 4) when Resident 4 was administered Seroquel (an antipsychotic medication for bipolar disorder, depression, and schizophrenia) without manufacturer specified monitoring. This failure had the potential for the medication not being optimized for best possible health outcome, and unnecessary or prolonged use of the medication which could lead to adverse effects and unidentified risks associated with the use of psychotropic medications that included but not limited to sedation, respiratory depression, constipation, anxiety, agitation, and memory loss. Finding: During a review of Resident 4's Physician's Orders, dated June, 9, 2021, the Physician's Orders indicated, Resident 4 was admitted to the facility on [DATE] under the care of Hospice (focused on the care, comfort, and quality of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-29 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of five sampled residents (Resident 4) was free from unnecessary psychotropic (drugs that affects brain activities associated with mental processes and behavior) medications when Resident 4 was administered Seroquel (quetiapine, an antipsychotic medication for bipolar disorder, depression, and schizophrenia) without manufacturer specified monitoring. This failure had the potential for the medication not being optimized for best possible health outcome, and unnecessary or prolonged use of the medication which could lead to adverse effects and unidentified risks associated with the use of psychotropic medications that included but not limited to sedation, respiratory depression, constipation, anxiety, agitation, and memory loss. Finding: During a review of Resident 4's Physician's Orders, dated June, 9, 2021, the Physician's Orders indicated, Resident 4 was admitted to the facility on [DATE] under the care of Hospice (focuses on the care,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-29 · tag F0801 — isolatedEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to have a full-time director of food and nutrition services. The lack of a full-time, qualified supervision over Food and Nutrition services had the potential to result in residents not being assessed regarding their nutritional needs, as well as lack of oversight of food preparations, services, and storage for 30 residents. Findings: On March 26, 2024, at 9:31 a.m., an interview with [NAME] (CK) 1 was conducted. CK 1 stated there was no Dietary Supervisor (DSS) for about a month now. On March 26, 2024, at 3:15 p.m., an interview was conducted with the DSS. The DSS stated she worked full time until February 28, 2024, then transitioned to on-call (expected to be available at any time, usually with short notice) until the facility could find a replacement. On March 28, 2024, at 10:04 a.m., an interview with the Administrator (ADM) was conducted. The ADM acknowleged the facility did not have a full-time DSS. On March 28, 2024, at 11:05 a.m., an interview with the Registered Dietitian (RD) was conducted. The RD…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-29 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the infection prevention program was implemented when a facility staff did not disinfect the automatic blood pressure (BP-pressure of blood in blood vessels) cuff machine before and after residents' use according to the facility policy. This failure had the potential for the vulnerable residents to be exposed to cross-contamination and the development of infections. Findings: On March 27, 2024 at 8:43 a.m., a medication pass observation was conducted with Licensed Vocational Nurse (LVN) 2. LVN 2 was observed carrying an automatic BP cuff machine from on top the medication cart and then proceeded to Resident 21's room. LVN 2 applied the automatic BP cuff on Resident 21's right arm. After obtaining Resident 21's BP reading, LVN 2 removed the automatic BP cuff from Resident 21's arm and placed the automatic BP cuff machine on top of the medication cart. LVN 2 was not observed to have disinfected the automatic BP cuff machine before and after use on Resident 21. On March 27, 2024 at 8:53 a.m., a medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-11 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide food that accommodates one of three sampled residents' (Resident A) allergies and preferences. Resident A has peanut butter allergy and was provided peanut butter and jelly sandwich. This failure had the potential for Resident A to not receive the caloric intake needed when his preferences were not followed, this could result in poor nutrition and further compromised to Resident A ' s medical status. Findings: On January 25, 2024, at 1:15 p.m., an unannounced visit was made to the facility to investigate an allegation of quality of care and treatment. A review of the Resident A's medical record indicated the resident was admitted to the facility on [DATE], with diagnoses which included diabetes mellitus (metabolic disease, involving inappropriately elevated blood glucose levels). A review of Resident A's Dietary Progress Notes, dated December 28, 2023, indicated, Quarterly update note .resident on regular diet, mechanical soft…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2021-08-12 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility policy and procedure review, the facility failed to ensure the kitchen staff had the appropriate skill set to prepare meals that met the nutritional needs of the facility residents when: 1. Two cooks did not follow the facility menu; 2. One cook did not follow the puree recipes; and 3. One [NAME] did not cook puree vegetables to preserve nutritive value. These failures posed a risk of 37 out of 39 highly susceptible residents who received food prepared in the kitchen to not meet their nutritional needs which could lead to nutritional related health concerns. Findings: 1. A review of the facility policy and procedure titled Menu Guidelines, dated January 1, 2017, read, To prepare foods according to the menu . Purees: 1. This is a texture and not a diet. Follow the menu pattern indicated then puree those items. Follow the recipe instructions for the puree texture for all food items. During the lunch meal dining service on August 9, 2021, at 12:20 p.m., more than 4 puree diet meal trays in the dining room and more than 3 puree diet meal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2021-08-12 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and facility document review, the facility failed to ensure the menus were followed and resident nutritional needs were met when: 1. Correct portion sizes were not followed; 2. Puree recipes were not followed; and 3. Fortified diets were not followed. These failures had the potential for 37 out of 38 residents receiving food prepared in the kitchen to not meet their nutritional needs which may lead to nutritional related health complications. Finding: 1. A review of the facility policy and procedure titled Menu Guidelines dated January 1, 2017, read, To prepare foods according to the menu . Purees: 1. This is a texture and not a diet. Follow the menu pattern indicated then puree those items. Follow the recipe instructions for the puree texture for all food items. During the lunch meal dining service on August 9, 2021, at 12:20 p.m., more than four puree diet meal trays in the dining room and more than three (3) puree diet meal trays on the cart for room tray service were observed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2021-08-12 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure food safety and sanitation requirements were met in the kitchen as evidenced by: 1. A sanitizing solution used to sanitize food preparation surfaces did not meet the proper sanitizing requirements; 2. The ice machine splash curtain (a plastic cover for the evaporator and water spillway; the parts of the ice machine that produce ice) had a thick white residue and the manufacturer's cleaning instructions were not followed for the splash curtain; 3. Inadequate hand washing; 4. Food was not properly labeled and dated; 5. Kitchen equipment was not clean; 6. Kitchen equipment was in poor condition; 7. Non dietary personnel in the kitchen did not wear hair nets; and 8. A drainpipe on the ice machine did not have an air gap. These failures had the potential to pose the risk for exposure to food-borne illnesses in a medical vulnerable population of 38 that received food prepared in the kitchen. Findings: 1. A review of the facility policy and procedure titled Sanitizer Bucket for Cleaning Cloths, dated 2018…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-08-12 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Advance Directives (AD-written instruction, such as a living will or durable power of attorney for healthcare, recognized under State Law, relating to the provision of healthcare when the individual is incapacitated) was discussed with the resident or resident representatives for three of seven residents reviewed for Advance Directives (Residents 18, 24, and 37). This failure had the potential for the residents to not receive their preplanned treatment and services in the event they were incapacitated and or unable to speak for themselves. Findings: 1. Resident 18's record was reviewed. Resident 18 was admitted to the facility on [DATE], with diagnosis which included major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest). The document titled, Physician Orders for Life-Sustaining Treatment (POLST), dated September 27, 2014, indicated, .No Advance Directive . On August 11, 2021, at 08:50…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-08-12 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to act upon the pharmacist's Drug Regimen Review (DRR) recommendations for four of seven residents reviewed for unnecessary medications (Residents 6, 34, 30, and 37), when: 1a. For Resident 6, there were recommendations for a Gradual Dose Reduction (GDR) on Risperdal (medication used to treat psychosis- a mental illness) and Remeron (a medication used to treat depressive disorder) dated June 28, 2021; and 1b. For Resident 6, there was a recommendation for a review on the Prilosec (medication used to treat Peptic Ulcer Disease [PUD]-type of digestive illness) maintenance dose dated July 28, 2021; 2. For Resident 34, there were recommendations for GDR on Zyprexa (medication used to treat psychosis-a type of mental illness), Zoloft (medication used to treat depression- a mental illness), Remeron, and Atarax (medication used to treat anxiety, nausea, vomiting, and allergies) dated June 28, 2021; 3. For Resident 30, there was a recommendation for a review if…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-08-12 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure the following items in the medication room were not expired and stored readily available for use: 1. Seven pre-filled 10 ml (milliliter) saline syringes; 2. 27 pre-filled 0.5 ml syringes of afluria Quadrivalent (brand name of influenza vaccine); 3. Four multi-dose vials of Fluzone (brand name of influenza vaccine); 4. Three vials of 10 ml sterile water (used for diluting medications); and 5. One vial of Ondansetron (medication used to treat nausea and vomiting) 4 mg (milligrams)/ 2 ml in the emergency kit (E-Kit-sealed container of medications used for emergency treatment). These failures had the potential for the residents to have ineffective treatments due to the use of expired medications. Findings: 1. On August 12, 2021, at 2:12 p.m., an inspection of the medication room was conducted with Licensed Vocational Nurse (LVN) 4. The following items were observed readily available for use; a. Stored in a drawer containing IV (intravenous) medication supplies were the following: - Three pre-filled 10 ml saline syringes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-08-12 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure for one of three residents reviewed for closed record (Resident 39), the physician was notified when the resident was transferred to the hospital. This failure had the potential to result in the physician not being aware of the medical condition of the resident. Findings: Resident 39's record was reviewed. Resident 39 was admitted to the facility on [DATE], with diagnoses which included atrial fibrillation (abnormal heart rate). The document titled, LICENSED NURSES PROGRESS NOTES, indicated the following: - Dated June 15, 2021, at 1 p.m., Resident 39 requested to be discharged to the hospital; and - Dated June 15, 2021, at 8:30 p.m., Resident 39 was discharged to the hospital. There was no documentation Resident 39's physician was notified of the resident's discharge to the hospital . In addition, there was no physician's order for the resident's discharge. On August 12, 2021, at 4:18 p.m., the Director of Nursing (DON) was interviewed. The DON…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-08-12 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a Notice of Medicare Provider Non-Coverage (NONMC - a notice when the care the resident is receiving from a skilled nursing facility [SNF] is ending and how the resident can contact the agency to appeal) to the resident or resident representative for one of three residents reviewed for beneficiary notification (Resident 33). This failure had the potential for the resident not to be aware of the opportunity to appeal for the skilled services that was discontinued by the facility. Findings: A review of Resident 33's record indicated Resident 33 was admitted to the facility on [DATE]. The form titled, SNF Beneficiary Protection Notification Review, indicated, Medicare Part A Skilled Services Episode Start Date: 12/17/2020 (December 17, 2020) .Last covered day of Part A Service: 3-2-21 (March 2, 2021) . There was no documented evidence the resident or the resident representative was provided the NONMC. On August 12, 2021, at 3:02 p.m., the [NAME]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-08-12 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure, for one of two residents reviewed for PASRR (a federal requirement to help ensure that individuals are not inappropriately placed in nursing homes for long term care) (Resident 37), the PASRR level I assessment was coded accurately. This failure had the potential for having residents that were not appropriate in the facility and for Resident 37 not to receive the appropriate services. Findings: Resident 37's record was reviewed. Resident 37 was admitted to the facility on [DATE], with diagnoses which included psychosis (mental disorder characterized by disconnection from reality), major depressive disorder (persistent feeling of sadness and loss of interest), and anxiety disorder (intense excessive and persistent feeling of worry and fear). Resident 37's document titled, Preadmission Screening and Resident Review (PASRR) Level 1 Screening Document, dated October 24, 2020, indicated .Level 1 - Negative .Section V- Mental Illness .No .Does the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-08-12 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure for one of 39 residents, (Resident 24), a care plan was developed and implemented to address the resident's contractures (shortening and hardening of the muscles, tendons or other tissues leading to deformity and rigidity of joints) to the right lower leg and left hand. This failure had the potential for the resident to not receive the necessary care and services and not be provided with the appropriate treatment. Findings: On August 9, 2021, at 12:13 p.m., Resident 24 was observed with contractures to the right lower leg and the left hand. Resident 24's record was reviewed. Resident 24 was admitted to the facility on [DATE], with diagnoses of senile degeneration of brain (a decline in an elder's cognitive and physical health). The document titled History and Physical, dated March 22, 2021, indicated Resident 24 had a right leg contracture. The document titled, Physician's Progress Notes, dated May 12, 2021, indicated, .extremities…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-08-12 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed, for one of 13 residents reviewed (Resident 19), to ensure Resident 19 was provided care when she requested for the staff to clean her ears. This failure resulted in Resident 19 being placed at risk for unattended daily needs and concerns. Findings: On August 12, 2021, at 11:44 a.m., Resident 19 was observed with contractures (a condition of shortening and hardening of muscles, tendons, or other tissue often leading to deformity and rigidity of joints) of both hands. In a concurrent interview with Resident 19, she stated she requested the staff to clean her ears. Resident 19 stated the staff would not clean her ears. She stated she requested to clean her ears everyday. Resident 19's record was reviewed. Resident 19 was admitted to the facility on [DATE], with diagnoses which included muscular dystrophy (MS - muscle weakness and loss of muscle mass). Resident 19's Minimum Data Set (an assessment tool) dated June 2, 2021, indicated, Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-08-12 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure resident's change in skin condition was assessed and monitored for one of 13 residents reviewed (Resident 37). This failure had the potential to result in the delay in treatment which could lead to skin infection. Findings: On August 9, 2021, at 11:09 a.m., Resident 37 was observed with red, bumpy areas and red linear marks on the upper chest area. In a concurrent interview with Resident 37, she stated she was itchy and she scratched it. Resident 37's record was reviewed. Resident 37 was admitted to the facility on [DATE], with diagnoses which included hypothyroidism (underactive thyroid gland) and diabetic neuropathy (nerve damage associated with diabetes mellitus [abnormal blood sugar]). Resident 37's WEEKLY SUMMARY, dated August 8, 2021, indicated, .Skin Conditions .None . The facility document titled SHOWER SHEET, dated August 6, 2021, indicated Resident 37 had scratches on lower left leg. There was no documentation the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-08-12 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the medication error rate was less than five percent, when during medication pass observation the medication order for Doxycline (antibiotic) and senokot (laxative) were not administered as ordered by the physician for one of five residents (Resident 12). This failure resulted in a medication error rate of 6.25% (two errors out of 32 opportunities). Findings: On August 11, 2021, at 9:40 a.m., a medication administration observation for Resident 12 was conducted with Licensed Vocational Nurse (LVN) 5. LVN 5 was observed administering the following medications to Resident 12: - Finasteride (medication to treat an enlarged prostate) 5 mg (milligrams), 1 tablet; - Carvedilol (blood pressure medication) 3.125 mg, 1 tablet; - Amlodipine (blood pressure medication) 10 mg, 1 tablet; - Magnesium Oxide (mineral supplement) 400 mg, 1 tablet; - Senokot S (laxative) 1 tablet; -Tamsulosin (medication used for an enlarged prostate) 0.4 mg, 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-08-12 · tag F0801 — isolatedEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to ensure the Director of Food and Nutrition Services (DFNS) met the qualifications necessary to oversee the day to day operations of the Food and Nutrition Services department. This failure had the potential to put 37 residents who received food from the facility kitchen out of a census of 38 at risk for food borne illness and compromise their nutritional status. Findings: A review of the facility document titled Job description-Director of Food and Nutrition Services, revised 1/1/2018 and signed by the DFNS, showed under the section titled, Education Requirements, the DFNS who meets the requirements for the California Health and Safety Code 1265.4 and the CMS regulation 801 §483.60 (a)(2). On August 9, 2021, at 3:37 p.m., an interview was conducted with the DFNS regarding her qualifications. The DFNS stated she started her present position in November 2020. The DFNS stated she was currently enrolled in a Certified Dietary Manager course and was expected to graduate within the next few months. When asked if she had any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-08-12 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interviews, the facility failed to ensure 10 out of 38 residents received pureed foods that were prepared by methods to conserve nutritive value. This failure placed residents receiving a pureed diet at risk for compromised nutritional status. Findings: On August 10, 2021, at 8:53 a.m., a pot of green peas was observed cooking on the stove in the facility kitchen. On August 10, 2021, at 9:11 a.m., an observation of the puree preparation for the lunch meal was conducted with [NAME] 3. [NAME] 3 removed the green peas from the stove and pureed the peas in the blender. After the peas were pureed, [NAME] 3 transferred the peas to a serving pan. The serving pan was placed on the steam table until lunch meal service at 12:00 p.m. On August 10, 2021, at 9:33 a.m., an interview was conducted with [NAME] 3. [NAME] 3 stated he put the green peas on the stove to cook at 8:30 a.m. On August 11, 2021, at 9:04 a.m., [NAME] 3 was observed in the kitchen cooking broccoli on the stoved for the lunch meal. On August 12, 2021, at 10:00 a.m., an interview was conducted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-08-12 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the infection prevention program was implemented when a facility staff did not disinfect the wrist blood pressure (BP-pressure of blood in blood vessels) cuff machine before and after residents' use according to the facility policy. This failure had the potential for the vulnerable residents to be exposed to cross-contamination and the development of infections. Findings: On August 11, 2021, at 9:32 a.m., a medication pass observation was conducted with Licensed Vocational Nurse (LVN) 5. LVN 5 was observed carrying an automatic wrist BP cuff machine from atop the medication cart and then proceeded to Resident 5's room. LVN 5 applied the wrist BP cuff on Resident 5's left wrist. After obtaining Resident 5's BP reading, LVN 5 removed the wrist BP cuff machine from Resident 5's wrist and placed the wrist BP cuff machine on top of the medication cart. LVN 5 was not observed to have disinfected the wrist BP cuff machine before and after use on Resident 5. On August 11, 2021, at 9:38 a.m., an observation was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-08-21 · tag F0911 — patternEnsure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure the two resident bedrooms (rooms [ROOM NUMBERS]) did not accommodate more than four residents per room.This failure had the potential to have an adverse effect on the residents' safety and wellbeing.Findings:During the facility survey on August 18 to August 21, 2025, rooms [ROOM NUMBERS] were observed to have five beds which can accommodate five residents in each room. room [ROOM NUMBER] was observed to have five beds occupied by five residents. room [ROOM NUMBER] was observed to have five beds and currently being occupied by five residents.During the facility survey days on August 18 to August 21, 2025, no adverse effects impacting the quality of life of the residents residing in rooms [ROOM NUMBERS] were observed. On August 21, 2025, at 4:15 p.m. the Director of Nursing (DON) was interviewed. The DON stated, there was no complain from the residents regarding having five residents in the room. The DON stated, there was no quality of life issues.
- No harm found · Bcited before2024-03-29 · tag F0911 — patternEnsure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure the two resident bedrooms (rooms [ROOM NUMBERS]) did not accommodate more than four residents per room. This failure had the potential to have an adverse effect on the residents' safety and wellbeing. Findings: During the facility survey on March 26 to March 29, 2024, rooms [ROOM NUMBERS] were observed to have five beds which can accommodate five residents in each room. room [ROOM NUMBER] was observed to have five beds occupied by four residents. room [ROOM NUMBER] was observed to have five beds and currently being occupied by five residents. During the facility survey days on March 26 to March 29, 2024, no adverse effects impacting the quality of life of the residents residing in rooms [ROOM NUMBERS] were observed. On March 26, 2024, at 9:18 a.m., the Director of Nursing (DON) was interviewed. The DON stated, there was no complain from the residents regarding having five residents in the room. The DON stated, there was no quality of life issues.
- No harm found · Bcited before2021-08-12 · tag F0911 — patternEnsure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, and interview, the facility failed to ensure the two resident bedrooms (rooms [ROOM NUMBERS]) did not accommodate more than four residents per room. This failure had the potential to have an adverse effect on the residents' safety and wellbeing. Findings: During the facility survey on August 9 to August 12, 2021, rooms [ROOM NUMBERS] were observed to have five beds which can accomodate five residents in each room. room [ROOM NUMBER] was observed to have five beds occupied by five residents. room [ROOM NUMBER] was observed to have five beds which can accomodate five residents, and currently being occupied by four residents. During the facility survey days on August 9 to August 12, 2021, there was no adverse effect that impacted the quality of life of the residents who resided in the rooms as observed during the survey. On August 12, 2021, at 8:16 a.m., the Administrator (Adm) was interviewed. The Adm stated the last room waiver request was May 31, 2019. The Adm stated that facility did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to GENERATIONS HEALTHCARE — 27 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 4.1 | -1.1 vs chain |
| Health inspection | 3 of 5 | 3.6 | -0.6 vs chain |
| Staffing | 3 of 5 | 3.7 | -0.7 vs chain |
| Quality measures | 4 of 5 | 4.6 | -0.6 vs chain |
The other 26 homes this chain runs (chain average 4.1★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| MASTROCOLA, LOIS | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 03/31/2024 |
| LIFE GENERATIONS HEALTHCARE, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/01/2024 |
| AHMED, NEIJA | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 08/27/2024 |
| CALVANI, LAUREN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/01/2024 |
| OLDS, THOMAS | Individual | OPERATIONAL/MANAGERIAL CONTROL; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF; ADP OF THE SNF | since 03/04/2026 |
| SANDHU, RAJWANT | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 04/01/2024 |
| WYLIE, EDWARD | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 04/29/2024 |
| SAN JACINTO REAL ESTATE LLC | Organization | ADP OF THE SNF | since 03/31/2024 |
| SMITH, FRED | Individual | ADP OF THE SNF | since 03/31/2024 |
CMS files one row per role, so the 15 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055598. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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