Walnut Creek Skilled Nursing & Rehabilitation Cent
1224 Rossmoor Parkway, Walnut Creek, CA 94595 · For profit - Limited Liability company · 180 certified beds · (925) 719-8883 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- lower-than-typical staff turnover (32% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (60) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- about 17% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 7.3% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.2% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 4.5% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.2% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.4% | 1.6% | 3.3% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 5.7% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 12.0% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.7% | 4.3% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 4.0% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 8.9% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.4% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 98.8% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 30.9% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 29.8% | 11.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 4.55 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.35 | 1.57 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
47.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 145 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 78.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 51 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.34 therapist hours per resident per day in 2026Q1 — more than 58% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 19% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 47.8%CMS range 38.0–57.2 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.3%CMS range 7.9–14.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 78.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 72.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 78.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.0%CMS range 5.4–11.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.17 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 180 beds and averages 128.5 residents a day — about 71% occupied, or roughly 52 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 5.47 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.90 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.61 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.98 hrs/resident/day on weekends vs 5.66 on weekdays — 12% thinner on weekends. RN hours go from 0.95 to 0.77 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 32% is below the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
60 citations, most serious first. The 10 most serious are shown; the remaining 50 are one tap away and print in full.
- Potential for harm · Ecited before2026-05-20 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, facility failed to maintain complete and accurate medical records for three out of four (Residents 1, 2, and 3) reviewed residents. This failure had the potential to lead to incorrect monitoring for residents in the behavioral health unit, potentially leading to harm. During a review of facility's document titled, admission Record, for Resident 1, printed 5/19/26, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with multiple diagnoses, including schizoaffective disorder (a mental health condition that is marked by a mix of symptoms, including hallucinations and delusions and mood disorder symptoms). During a record review of facility's document titled, Close Observation Log, for Resident 1, dated 5/19/26, the Close Observation Log indicated Resident 1 was on monitoring for auditory hallucination (hearing things or voices that are not real) and self-harm. During an observation on 5/19/26 at 2:07 p.m., Licensed Vocational Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-20 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the comprehensive care plan was reviewed and revised for two out of four sampled residents (Residents 1 and 3). This failure had the potential to result in incorrect or delayed monitoring interventions, miscommunication among staff, and increased risk of harm for residents requiring enhanced behavioral safety supervision.During a review of facility's document titled, admission Record, for Resident 1, printed 5/19/26, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with multiple diagnoses, including schizoaffective disorder (a mental health condition marked by a mix of symptoms including hallucinations, delusions, and mood disorders, such as depression or mania). During an interview on 5/19/26 at 4:30 p.m. with Licensed Vocational Nurse (LVN) 3, LVN 3 stated there was an incident on 4/25/26 between Resident 1 and Resident 3 when Resident 3 became very agitated and suddenly escalated and tried to attack Resident 1.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain daily weights as ordered by the physician for one of four sampled residents (Resident 4). This failure had the potential to lead to fluid overload (a condition where there is too much fluid in the body) in a patient with heart failure (a condition where the heart cannot pump enough blood to meet the body's needs) which could result in Resident 4 needing to be readmitted to the hospital.During a record review of facility's document titled, admission Record, printed 5/22/26, for Resident 4, Resident 4 was admitted to the facility on [DATE] with multiple diagnoses including heart failure, fluid overload (a condition where there is too much fluid in the body) and localized edema (swelling caused by excess fluid trapped in the body's tissues).During a concurrent interview and record review on 5/19/26 at 3:35 p.m. with the Director of Nursing (DON), facility's documents titled Order Summary Report, printed 5/20/26, for Resident 4, was reviewed. DON…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-12 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that Resident 1 was treated with dignity and respect when staff placed a timer on the resident's table to indicate the duration of feeding and repositioning. This failure created pressure on Resident 1, making the resident feel rushed during meals, which had the potential to compromise Resident1's dignity and safety.Findings:A review of Resident 1's admission Record (AR), printed on 2/12/26, indicated, Resident 1 was admitted to the facility in April 2023, with a diagnosis of Quadriplegia (paralysis of all four limbs).A review of Resident 1's Minimum Data Set, (MDS, a standardized assessment tool used to evaluate a resident's physical, mental, and psychosocial health), dated 12/3/25, indicated, Resident 1's Brief Interview of Mental Status (BIMS, a score that measures cognition) score was 12. A BIMS score of 12 indicates that the resident has moderate cognitive impairment.A review of Resident 1's MDS dated [DATE], indicated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide the necessary activities of daily living (ADL) care for one dependent resident (Resident 2) when Resident 2's face appeared oily, crust-like matter was stuck between the eyelids, and pale, white-color dry matter was noted on the mouth and teeth.Failure to provide grooming and personal hygiene has the potential to affect the resident's physical and psychosocial comfort and wellbeing and could also place the resident at risk for aspiration and infection. Findings:During a review of Resident 2's admission Record (AR) printed on 2/12/25, the AR indicated Resident 2 was admitted to the facility on [DATE].A record review of Resident 2's Minimum Data Set (MDS, an assessment tool to evaluate a resident's physical, mental, and functional status, and help determine the resident's care needs.) dated 12/12/25, indicated, Resident 2's Brief Interview of Mental Status (BIMS, a score that measures cognition) score was 8. A BIMS score of 8…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-05 · tag F0571 — isolatedLimit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for one of three sampled residents (Resident 1), the facility failed to ensure Resident 1 was not charged for services covered by Medicare when the facility repeatedly billed Resident 1 and/or Resident Representative (RR) for an extended stay at the facility. This failure resulted in unnecessary billing, inconvenience and potential for emotional distress to RR. During a review of Resident 1's admission Record (AR) printed 2/5/26, the AR indicated Resident 1 was admitted on [DATE] with diagnoses that included chronic kidney disease stage 3 (kidneys have mild to moderate damage and are less able to filter waste and fluid out of your blood), abnormalities of gait (manner of walking) and mobility, depression (a common, serious mood disorder characterized by persistent sadness, loss of interest in activities, fatigue, and physical pain) and transient ischemic attack (short period of symptoms similar to those of a stroke, caused by a brief blockage of blood flow to the brain). The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-05 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for one of three sampled residents (Resident 1), the facility failed to notify Resident 1 and/or Resident Representative (RR) of potential financial liability for an extended stay when the payer source changed to private pay.This failure had the potential to result in uninformed decisions about care, and emotional distress due to unnecessary financial liability.During a review of Resident 1's admission Record (AR) printed 2/5/26, the AR indicated Resident 1 was admitted on [DATE] with diagnoses that included chronic kidney disease stage 3 (kidneys have mild to moderate damage and are less able to filter waste and fluid out of your blood), abnormalities of gait (manner of walking) and mobility, depression (a common, serious mood disorder characterized by persistent sadness, loss of interest in activities, fatigue, and physical pain) and transient ischemic attack (short period of symptoms similar to those of a stroke, caused by a brief blockage of blood flow to the brain). The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-13 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure five of five sampled residents (Residents 148, 68, 109, 133, and 140) were provided a clean, sanitary and homelike environment when whitish grime, stains and dried matter were sticking on the surroundings of Residents 148, 68, 109, 133, and 140's mattresses. These failures had the potential to cause discomfort, emotional distress, and spread of disease-causing organisms to Residents 148, 68, 109, 133, and 140. Findings: During a review of Resident 148's admission Record (AR) printed on 6/12/25, the AR indicated, Resident 148 was admitted to the facility in June 2024 with diagnoses that included intracerebral hemorrhage (bleeding into the brain tissue), Alzheimer's Disease (progressive disease that destroys memory and other important mental functions), and unspecified stage pressure ulcer (o localized damage to the skin and/or underlying soft tissue usually over a bony prominence or related to a medical or other device) of sacral region. During an observation on 6/9/25 at 11:34 a.m., Resident 148 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-13 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure for two out of 31 (Residents 138 and 49), were routinely given pain medications without clarification of physician's order and adequate indications. For Resident 138, he was regularly given Norco oral tablet (medication used to treat moderate to severe pain) 5-325 milligram (mg) tablet to be administered one tablet three times a day, and Tylenol Extra Strength oral tablet (medication used to treat minor pain and fever reducer) 500 mg tablet to be administered one tablet two times a day. For Resident 49, was regularly given Acetaminophen 325 mg tablet to be administered two tablets via gastric tube (g-tube - surgically tube placed through the abdominal wall used to administer fluid, nutrition, and medication) two times a day. These failures had a potential to affect Resident 138 and 49's health and safety due to regular use of pain and fever reducing medications without pain manifestations or could masks symptoms of illnesses.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-13 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to prepare food in accordance with professional standards of food service safety when Facility [NAME] (FC) touched ready-to-eat food on multiple plates with the same gloved hand that was used to hold oven handles. This failure had the potential to result in cross-contamination and food-borne illness. Findings: During trayline observation and concurrent interview on 6/12/25 from 11:32 a.m. through 1:10 p.m. with Facility [NAME] (FC) and Kitchen Manager (KM), FC began to scoop food from the trays on the steam table, placed the food items on individual plates by pushing them off the ladle while wearing disposable gloves, at times gently pushing the food item towards the center of the plate. FC opened and closed handles of steamer and oven multiple times in-between plating food from the steam table with the same gloved hand. KM stated I can see what you are trying to say and told FC to stop touching the food on the plates. FC acknowledged, apologized for the mistake, continued with food service, and occasionally…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 50 citations
- Potential for harm · D2025-06-13 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility did not respect the right to maintain personal belongings securely for one of 18 sampled residents (Resident 53) when Resident 53's transfer sling, wheel chair and shoes had been missing. This created unnecessary distress for Resident 53's family. Findings: Record review of the document admission Record showed the facility admitted Resident 53 on 4/14/2017. Diagnoses included Intracranial Injury (brain injury). During an interview on 6/11/2025 at 2:25 p.m. Family Member 1 stated she had concerns regarding her son's missing items. She stated she had purchased a personal transfer sling for her son which was missing. In the past, he was missing a shoe which she also replaced for him. Family Member 1 stated she had not been reimbursed by the facility for these items. She stated the money wasn't important but she found it frustrating that staff could not keep her son's belongings in his room. During an interview on 6/12 at 9:20 a.m. Resident 53 was observed in bed nodding to questions, making audible sounds but not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-13 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, for one of four sampled residents (Resident 23) who were transferred to the hospital for acute care, the facility failed to notify Resident Representative (RR) 2 when Resident 23 vomited on 4/5/25. Resident 23's condition worsened and was transferred to the hospital the same day for fever and weakness. This failure had the potential to result in delayed interventions. Findings: During a review of Resident 23's admission Record (AR), the AR indicated Resident 23 was admitted to the facility in August 2022 with diagnoses that included senile degeneration of the brain (age-related cognitive decline, often used interchangeably with dementia) and major depressive disorder (persistent sadness, loss of interest, and difficulty functioning in daily life). The AR indicated Resident Representative (RR) 2 as Resident 23's emergency contact and guarantor. During a telephone interview on 6/9/25 at 9:55 a.m. with RR 2, RR 2 stated Resident 23 became very sick in the evening of 4/5/25. RR 2 stated receiving a call from facility staff when Resident 23 developed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-13 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure two of three sampled residents (Residents 60 and Resident 142) received necessary care to maintain good grooming and personal hygiene when Resident 60 and Resident 142 had long fingernails. This failure resulted in Residents 60 and Resident 142 at risk for skin irritation and infection. Findings: During a review of Resident 60's admission Record (AR), printed on 6/12/25, the AR indicated, Resident 60 was admitted to the facility in July 2024 with diagnosis that included hemiplegia (a condition caused by brain damage or spinal cord injury that leads to paralysis on one side of the body) and hemiparesis (a condition characterized by weakness on one side of the body, making it hard to perform everyday activities like eating or dressing) following cerebral infarction (occurs when blood flow to a part of the brain is blocked, depriving brain cells of oxygen and nutrients, leading to tissue damage or death) affecting right dominant side. During a record review of During a review of Resident 60's Activities…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-13 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide appropriate treatment and services to prevent further decrease in range of motion when Restorative Nursing Assistant (RNA) services ( RNA program, focuses on nursing interventions that help residents in long-term care maintain or regain their ability to perform activities of daily living (ADLs) and improve their overall well-being) to three of four sampled residents (Residents 60, 120 and 126) who were reviewed for range of motion/mobility needs, as indicated in the physician orders and comprehensive care plan. This failure had the potential to result in further decline in range of motion. Findings: 1. During a review of Resident 60's admission Record (AR), printed on 6/12/25, the AR indicated, Resident 60 was admitted to the facility in July 2024 with diagnosis of hemiplegia (a condition caused by brain damage or spinal cord injury that leads to paralysis on one side of the body) and hemiparesis (a condition characterized by weakness on one side of the body, making it hard to perform everyday…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-13 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record reviews, the facility did not provide immediate necessary care and investigate potential self-harm for two of 18 sampled residents (Residents 101 and 210). Staff did not implement safety measures when Residents 101 and 210 expressed feeling suicidal. Staff did not investigate the cause of Resident 210's wrist wound. These failures have the potential to not ensure the residents' safety and/or promote and maintain the residents' highest practicable physical, mental, and psychosocial well-being. Findings: Record review of the document admission Record showed the facility admitted Resident 101 on 11/29/2024. Resident 101's diagnoses included depression. Record review of the document MDS 3.0 Nursing Home Quarterly (NQ) Version 1.19.1 (resident assessment) dated 5/29/2025, showed Resident 101 was alert and oriented to the day, month, and year. Record review of the document Progress Notes dated 6/13/2025, showed Resident 101 required some assist with ADLs (activities of daily living), was able to move all extremities and could feed herself.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-13 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to implement their infection prevention and control program for two of three sampled residents (Residents 125 and Resident 46) when two staff members did not wear appropriate Personal Protective Equipment (PPE, protective items or garments worn to protect the body or clothing from hazards that can cause injury and to prevent the transmission of infectious agents from one person to another, also known as cross-contamination) while providing care to Resident 125 and Resident 46, who were placed on enhanced barrier precaution (EBP, an infection control intervention designed to reduce transmission of multidrug-resistant organisms that employs targeted gown and glove use during high contact resident care activities). This failure had the potential to result in spread of infection. Findings: During a record review of Resident 125's admission Record (AR), printed on 6/13/25, the AR indicated Resident 125 was admitted to the facility in November 2024 with diagnoses of quadriplegia (a loss of motor function can present as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-21 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure Resident 1 had privacy during care when staff transferred Resident 1, who was not wearing clothes and uncontrollably yelling fuck repeatedly, from a shower chair into his room without adequately covering his genitals. This failure had the potential for psychosocial harm when Resident 1 ' s genitals were exposed and viewable to anyone in the hallway when Resident 1 was being transferred from the shower chair into the room and was yelling uncontrollably. Findings: A review of Resident 1 ' s admission record indicated Resident 1 was admitted with diagnoses for vascular dementia (loss of mental function due to loss of brain tissue from reduced blood supply), Tourette syndrome (disorder involving repetitive movements or unwanted sounds which a person has little or no control over), seizures (changes in brain electrical activity), intracranial injury (injury in the head) and need for assistance with personal care. During a record review of Resident 1 ' s minimum data set (MDS, an assessment tool to guide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-17 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure medications were administered as ordered by the physician, for one of three sampled residents (Resident 1) when Resident 1's Midodrine HCL (medication used to treat low blood pressure, helps prevent symptoms of dizziness when a Residents or person move from a sitting to a standing position) was held and not administered on multiple occasions, on 2/16/2025, 2/20/2025, and 2/21/2025. This failure resulted in Resident 1 not getting medication to treat his low blood pressure (BP) and potential return of symptoms to manage low blood pressure such as dizziness, lightheadedness, fainting spells, including decrease or limitation in Resident 1's activities of daily function, participation in his physical therapy treatment care, increased fall risk, injury and possible hospitalization. Findings: During a review of the facility's policy and procedure (P&P), titled, Administrating Medications dated 2001, the P&P indicated, Medication shall be administered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-17 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure one of three sampled residents (Resident 1) received medications as ordered by the physician and was free of significant medication error (one which cause the resident discomfort or jeopardizes his or her health and safety), when Resident 1's Midodrine HCL (medication used to treat low blood pressure, helps prevent symptoms of dizziness when a Residents or person move from a sitting to a standing position) was held and not administered on multiple occasions, on 2/16/2025, 2/20/2025, and 2/21/2025. This failure resulted in Resident 1 not getting medication to treat his low blood pressure (BP) and potential return of symptoms to manage low blood pressure such as dizziness, lightheadedness, fainting spells, including decrease or limitation in Resident 1's activities of daily function, participation in his physical therapy treatment care, increased fall risk, injury and possible hospitalization. Findings: During a review of Resident's 1 Facesheet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-05 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to ensure Resident's right to choose health care and providers of health care services was honored for one of three sampled residents (Resident 3), when Registered Nurse (RN) 1 proceeded to administer medications to Resident 3, after Resident 3 had already refused to receive care from RN 1. This failure resulted in emotional distress for Resident 3. Findings: During a review of Resident 3's admission Record, the admission Record indicated Resident 3 was initially admitted to facility during 11/23, and had multiple diagnoses that included, dependence on ventilator (breathing machine), chronic respiratory failure with hypoxia (a long-term condition that makes it difficult for the body to exchange oxygen and carbon dioxide), amyotrophic lateral sclerosis (nervous system disease that weakens muscles and impacts physical function, causes nerve cells in the brain and spinal cord to die, eventually causes the brain to lose ability to control voluntary movements and breathing), anxiety disorder (persistent and excessive worry that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-20 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure to meet the interests of and support the physical, mental, and psychosocial well-being of one of three sample selected residents (Resident 1), when Resident 1 was not able to be out of her bed due to Mechanical Lifting Device (MLD) sling (a flexible strap or belt used in the form of a loop to support or raise a weight) not being available at the facility. This failure resulted in Resident 1 staying in her bed for two days and possibility of developing pressure ulcer and mental health issues. Findings: A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility with multiple diagnoses including multiple mclerosis (an autoimmune disease that has a potentially disabling disease of the brain and spinal cord [central nervous system]). A review of Resident 1's Minimum Data Set (MDS, a resident assessment instrument used to identify resident care problems to be addressed in an individualized care plan) section GG, indicated Resident 1 has impairment on upper and lower extremity on both…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-11 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to manage pain for one out of four sampled residents (Resident 1), when Resident 1 did not received pain medication as desired for 13 hours. This failure resulted in Resident 1 suffering from severe pain and a feeling of neglect. Findings: During a review of Resident 1's admission Record, dated May 2024, the admission Record indicated Resident 1 was admitted to the facility on [DATE] with active diagnosis that included thoracic fusion (an operation in the middle region of the spine) and chronic pain. During a review of Resident 1's Minimum Data Set (MDS, a resident assessment instrument used to identify resident care problems to be addressed in an individualized care plan), dated April 2024, the MDS indicated Resident 1's Brief Interview for Mental Status (BIMS, a scoring system used to determine the resident's cognitive status in regard to attention, orientation, and ability to register and recall information) was 15 out of 15, indicating cognitively…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-30 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for one of three sampled residents (Resident 1), the facility failed to provide emergency basic life support, including Cardiopulmonary Resuscitation (CPR, any medical intervention used to restore blood circulation or breathing functions that have ceased) to Resident 1 who was found with no pulse and no spontaneous respiration. This failure resulted in the delayed provision of emergency basic life support for Resident 1. Resident 1 was pronounced deceased by emergency personnel at 5:52 a.m., 42 minutes after Resident 1 was found with no pulse. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility in [DATE] with diagnoses that included anoxic brain damage (brain injuries that are caused by a complete lack of oxygen to the brain), dependence on respirator status and chronic respiratory failure (a condition that occurs when the lungs cannot get enough oxygen into the blood or eliminate enough carbon…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-20 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review the facility failed to ensure one (1) of four (4) sampled residents (Resident 1) was treated with dignity and respect when Resident 1, who is dependent on staff for eating, was not aided with eating during the candlelight dinner. This deficient practice negatively impacted Resident 1's sense of self-worth and self-esteem and made her feel neglected and left out. Findings: During a review of Resident 1's, admission Record, printed on 3/12/24, the admission Record indicated Resident 1 was originally admitted to the facility in June 2012 and readmitted in March 2021 with a diagnoses of multiple sclerosis (a disease wherein the body's immune system attacks the insulation and support around nerve fibers resulting in impaired nerve function. This damages the nerves that are involved in sensory, movement, cognition, and involuntary processes such as heart rate, breathing, digestion) and paraplegia (a specific pattern of paralysis [which is when you can't deliberately control or move your muscles] due to a problem affecting the nervous system that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-20 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one (1) of four (4) sampled residents (Resident 1) received assistance with Activities of Daily Living (ADLs, Activities of daily living are those needed for self-care and mobility and include activities such as bathing, dressing, grooming, oral care, ambulation, toileting, eating, transferring, and communicating) when the assigned Certified Nursing Assistant (CNA) did not help Resident 1 in a timely manner. This failure resulted in Resident 1 waiting for a long time for ADL care and her urinary catheter bag (container or collector for the urine as it leaves the body and passes through the catheter tube) overflowing and soaking her wet in the wheelchair compromising Resident 1's dignity and comfort. Findings: During a review of Resident 1's, admission Record, printed on 3/12/24, the admission Record indicated Resident 1 was originally admitted to the facility in June 2012 and readmitted in March 2021 with diagnoses to include multiple sclerosis (a disease wherein the body's immune system attacks the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-26 · tag F0636 — patternAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to complete and submit the quarterly and annual comprehensive Minimum Data Set (MDS, an assessment tool) assessments for 13 of 13 sampled residents. This failure placed residents at risk for not being assessed in a timely manner resulting in potential for inappropriate care planning and interventions. Findings: During a concurrent interview and record review on 1/25/24 at 9:41 a.m. with MDS coordinator (MDSC), Resident 97's quarterly MDS, with an assessment reference date (ARD, the last day of the observation or lookback period facilities use when filling out the MDS) of 11/21/23, was reviewed. The MDSC stated Resident 97's assessment was completed on 1/17/24 and transmitted on 1/22/24. Calculation of days between the ARD and MDS completion indicated 57 days elapsed. During a concurrent interview and record review on 1/25/24 at 9:42 a.m. with MDSC, Resident 71's annual MDS, with an ARD of 11/23/23, was reviewed. The MDSC stated Resident 71's assessment was completed on 1/18/24 and transmitted on 1/22/24. Calculation of days…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-26 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to develop and implement comprehensive-centered care plans for four of 31 sampled residents (Resident 120, Resident 12, Resident 69, Resident 219) when: 1. The facility did not develop an individualized care plan that includes current treatment, preventive measures, and services to manage Resident 120's deep tissue injury. 2. The facility did not monitor Resident 12's urine output according to the care plan. 3. The facility did not implement a care plan for Resident 69's diabetes. 4. The facility did not implement a care plan for Resident 219's antipsychotic medication. This failure had the potential for each resident to not have their specific needs met and result in inappropriate and inaccurate provision of care that could negatively impact the quality of care and services. Findings: 1. A review of the clinical record indicated Resident 120 was admitted in February 2023 with diagnoses that included diabetes (too much sugar in the blood), high blood pressure, and stroke with severe right sided weakness, seizure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-26 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. During a review of Resident 24's undated Face Sheet, the Face Sheet indicated Resident 24 was admitted in the facility on 1/2011 with diagnoses that included dementia (memory loss which can interfere with activities of daily living). During a review of Resident 24's MDS, dated [DATE], the assessment indicated Resident 24 required substantial/maximal assistance (helper does more than half the effort) with personal hygiene. During a record review of Resident 24's ADL Care Plan, dated 4/28/23, the care plan indicated Resident 24 had a self-care performance deficit related to dementia. The care plan indicated for staff to check nail length and trim and clean on bath day and as necessary and report any changes to the nurse. During a concurrent observation and interview on 1/22/24 at 12:48 p.m. with CNA 5, Resident 24 was sitting in bed and eating lunch. Resident 24's fingernails for both hands were long and had dark brown matter underneath. CNA 5 stated the risk for Resident 24 with long dirty fingernails was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-26 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, for two of three sampled residents reviewed for catheter care, the facility failed to; provide appropriate care and services to prevent urinary tract infections (UTI) when: 1. Resident 12's urinary output from nephrostomy tube (a small tube that helps drain urine from the kidneys) was not consistently monitored and documented per physician's order. This failure had the potential to result in urinary tract infections. 2. Resident 160's urine sample was not collected per physician's order. This failure resulted in delayed intervention that could potentially lead to worsening urinary tract infection symptoms. Findings: 1. During a review of Resident 12's admission Record, undated, the admission Record indicated Resident 12 was admitted to the facility on 1/2022 with diagnoses that included tubulo-interstitial nephritis (inflammation that affects the kidneys and the tissues that surround them), displacement of nephrostomy catheter and malignant neoplasm (an abnormal growth of tissue, especially a characteristic of cancer) of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-26 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure there was sufficient licensed nursing staff, leading to late administration of high-risk medications for four of four sampled residents (Resident 93, 2, 72, 77). The late administration of medications included medications to manage high blood pressure, seizures, and pain. This failure resulted in Resident 93 to experience severe pain; and placed Resident 2 at risk for seizures; and Resident 72 and 77 at risk for high blood pressure. Findings: During an observation and interview on 1/22/24 at 10:13 a.m. in Resident 93's room, Resident 93 was sitting in the wheelchair. Resident 93 stated he was concerned about his medication for back pain because he did not receive it on time especially when a new nurse was working few days ago. Resident 93 did not specify the day or time when this incident occurred. During an interview on 1/25/24 at 10:54 a.m., Resident 93 stated he recalled receiving his scheduled morning Percocet late over the weekend, and his pain was nine out of 10 on the pain scale (indicating…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-26 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, for three of six sampled residents (Resident 51, Resident 69, and Resident 93), the facility: 1. Failed to ensure monthly drug regimen for Resident 51, Resident 69 and Resident 93 were reviewed monthly. 2. Failed to ensure Consultant Pharmacist recommendation was acted upon for Resident 93. These failures had the potential to result in unnecessary medications. Findings: 1. During a review of Resident 51's admission Record, undated, the admission Record indicated Resident 51 was admitted to the facility on 9/2021 with diagnoses that included chronic kidney disease (condition in which the kidneys are damaged and cannot filter blood as well as they should), aphasia (loss of ability to understand or express speech, caused by brain damage), and ventricular intracranial shunt (helps drain excess cerebrospinal fluid, liquid that surrounds the brain and spinal cord). During a review of Resident 51's Order Summary Report, dated 1/24/24, the Order Summary Report indicated Resident 51 was to receive amoxicillin (antibiotic to treat infection) 500…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-26 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medications were labeled in accordance with currently accepted professional principles and include the appropriate accessory and cautionary instructions and the expiration date, when multiple expired medications and multiple medications for discharged residents were found together with non-expired, active medications for other residents on the same shelf. This failure had the potential to result in using expired medications for the residents and medications for discharged residents would be taken by the staff for personal advantage. Findings: During a concurrent observation and interview on 01/22/24 at 12:20 p.m. with Director of Nursing (DON) and Licensed Vocational Nurse (LVN) 1 in the medication storage room, at nursing station number one, the following medications belonging to a discharged resident were found on the shelf with other active medications for active residents: Nystatin (anti-fungal infection), Metformin (for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-26 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food preparation and storage practices were followed in the kitchen when: 1. Conveyor Toaster was not clean. 2. Floor underneath the wire shelf and staff's personal locker in dry storage room contained food debris, and dust. 3. Expired test strip was used to test sanitizer concentration for the dish machine. These failures had the potential to result in harmful bacteria growth and cross contamination that could lead to foodborne illness (illness caused by food contaminated with bacteria, viruses, parasites, or toxins) for 147 of 153 medically compromised residents who received food from the kitchen. Findings: 1. During an initial tour accompanied by Dietary Manager (DM) on 1/22/24 at 9:10 a.m. in the kitchen, a countertop conveyor toaster positioned towards one end of the island was noted. The conveyor toaster consisted of visible parts from top to bottom as follows: feed ramp, crumb tray, control panel (adjusting toasting process), mesh filter, and discharge chute (part of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-26 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure resident's appearance was in a manner to maintain dignity and self-esteem for one of one sampled resident (Resident 24) when Resident 24 was observed with long facial hair. This failure had the potential to result in Resident 24 not feeling good about herself and low self-esteem. Findings: During a review of Resident 24's undated Face Sheet, the Face Sheet indicated Resident 24 was admitted in the facility in January 2011 and the diagnoses included dementia (a loss of brain function that occurs with certain diseases, affecting one or more brain functions such as memory, thinking, language, judgment, or behavior). During a review of Resident 24's Minimum Data Set (MDS, a resident assessment instrument used to identify resident care problems to be addressed in an individualized care plan.), dated 1/5/24, the assessment indicated Resident 24 required substantial/maximal assistance (helper does more than half the effort) with personal hygiene. During a concurrent observation and interview on 1/22/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-26 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the family representative (FR) was informed of a significant change in condition for one of one sampled resident (Resident 138) when Resident 138 had a significant weight loss of 13.68% in six months from 7/2023 until 1/2024. This failure resulted in FR to be unaware of Resident 138's condition and not being able to participate in her plan of care. Findings: During a review of Resident 138's undated Face Sheet, the Face Sheet indicated Resident 138 was admitted to the facility on 7/2023. Resident 138's diagnoses included chronic kidney disease (a condition in which the kidneys are damaged and cannot filter blood as well as they should), vitamin B12 deficiency and iron deficiency anemia. The record also indicated FR 1 was listed as a responsible party for Resident 138. During a review of Resident 138's Minimum Data Set (MDS- an assessment used to guide plan of care), dated 1/5/24, the assessment indicated Resident 138's Brief Interview for Mental Status (BIMS- brief screener that aids in detecting cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-26 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, for one of one sampled resident (Resident 8), the facility failed to develop and implement written polices and procedures that included re-training and re-education of staff who was accused of abuse before returning to work with residents. This failure had the potential to result in exposing vulnerable residents to abuse. Findings: During a review of Resident 8's admission Record, the admission Record indicated Resident 8 was admitted to the facility on 11/2023 with diagnoses that included Alzheimer's disease (a form of dementia, loss of brain function that occurs with certain diseases, affecting one or more brain functions such as memory, thinking, language, judgment, or behavior), depressive disorder (persistent feeling of sadness and loss of interest and can interfere with your daily life), type 2 diabetes mellitus (abnormal blood sugar levels), hemiplegia (paralysis of one side of the body), and hemiparesis (weakness of one side of the body) following cerebral infarction (also called stroke, result of disrupted blood flow to the brain due to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-26 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to accurately complete the Preadmission Screening and Resident Review (PASARR) assessment for one of four sampled residents (Resident 121) to reflect the accurate medical diagnosis. This failure placed Resident 121 at risk to not receive care and services appropriate to his needs. Findings: During a review of Resident 121's admission Record, printed on 1/24/24, the admission Record indicated Resident 121 was originally admitted to the facility in June 2022. During a concurrent interview and record review on 1/24/24 at 10:53 a.m. with Director of Nursing (DON), Resident 121's PASARR Level 1 Screening Document, submitted on 2/13/23, was reviewed. Resident 121's PASSAR indicated the facility answered No to Question 10: Does the individual have serious diagnosed mental disorder such as Depressive Disorder, Anxiety Disorder, panic Disorder, Schizoaffective Disorder, or symptoms of psychosis, and/or mood Disturbance? During a concurrent interview and record review on 1/24/24 at 10:53 a.m. with Director of Nursing (DON), Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of 31 sampled residents (Resident 156) had skin assessments completed for the bilateral arm skin discolorations. This failure had the potential to result in ineffective monitoring and ineffective plan of care and treatment of the skin conditions. Findings: A review of Resident 156's Face Sheet, undated, indicated Resident 156 was admitted on [DATE] with diagnoses that included diabetes, dependence on respirator (breathing machine) status, PEG tube (tube placed through the abdominal wall directly into the stomach to deliver nutrition and medication), and acute kidney failure. During a concurrent observation and interview on 1/22/24 at 9:15 a.m. with Resident 156 in his room, Resident 156 was lying in bed and able to talk softly. Resident 156 stated he had concerns about his bruises and lab blood draws, especially the blood draws of about a week ago. Resident 156 had purplish red discolorations, appeared like bruises on bilateral…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-26 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide a therapeutic diet to one of one sampled resident (Resident 138) when they did not follow the physician's order. This failure had the potential to contribute to continued, unplanned weight loss for Resident 138. Findings: A review of the undated Face Sheet indicated that Resident 138 was admitted to the facility in 7/2023. Resident 138's diagnoses included chronic kidney disease (a condition in which the kidneys are damaged and cannot filter blood as well as they should), vitamin B12 deficiency, and iron deficiency anemia. A review of the Minimum Data Set (MDS, a resident assessment instrument used to identify resident care problems to be addressed in an individualized care plan.), dated 1/5/24, indicated Resident 138's Brief Interview for Mental Status (BIMS, is a scoring system used to determine the resident's cognitive status in regard to attention, orientation, and ability to register and recall information. A BIMS score of eight to twelve is an indication of intact cognitive status.) was 9.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-26 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure the scheduled pain medication was provided for one of one sampled resident (Resident 93) in a timely manner. Resident 93 did not receive one tablet of Percocet (a controlled medication to treat moderate to moderately severe pain) 5/325 milligrams (mg) until four hours later from the scheduled time. This failure resulted in Resident 93 to experience nine (severe pain) out of 10 pain in his lower back. Findings: During a review of Resident 93's undated Face Sheet, the Face Sheet indicated Resident 93 was admitted to the facility n 2/2020. Resident 93's diagnoses included traumatic brain injury (TBI), left elbow contracture, and right hip replacement. During a review of Resident 93's Minimum Data Set (MDS- an assessment used to guide plan of care), dated 11/2/23, the assessment indicated Resident 93's Brief Interview for Mental Status (BIMS- brief screener that aids in detecting cognitive impairment) score was 15 out of 15 (a score of 13-15 represents intact cognition). During a record review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-26 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, for one of one sampled resident (Resident 51), the facility failed to ensure Resident 51 was free from unnecessary drugs when amoxicillin (antibiotic, treats infection) was administered without adequate monitoring for side effects. This failure had the potential to result in delayed management of adverse effects from the medication. Findings: During a review of Resident 51's admission Record, undated, the admission Record indicated Resident 51 was admitted to the facility in 9/2021 with diagnoses that included chronic kidney disease (condition in which the kidneys are damaged and cannot filter blood as well as they should), aphasia (loss of ability to understand or express speech, caused by brain damage), and ventricular intracranial shunt (helps drain excess cerebrospinal fluid, clear liquid that surrounds the brain and spinal cord). During a review of Resident 51's Order Summary Report, dated 1/24/24, the Order Summary Report indicated Resident 51 was to receive amoxicillin 500 milligrams (mg) two capsules twice daily for VP (ventricular…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-26 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, for one of five sampled residents (Resident 219) reviewed for unnecessary medications, the facility failed to ensure psychotropic (any drug that affects brain activities associated with mental processes and behavior) medications were administered for specific condition as diagnosed and documented in the clinical record. Resident 219 was administered ziprasidone (treats schizophrenia and bipolar disorder, types of mental illnesses) without a specific indication and was administered fluoxetine, mirtazapine, and trazodone (all anti-depressants) for the same indication. This failure had the potential to result in unnecessary medications and had the potential to result in multiple adverse reactions from duplicate therapy (Duplicate therapy refers to multiple medications of the same pharmacological class/category or any medication therapy that substantially duplicates a particular effect of another medication that the individual is taking.) Findings: During a review of Resident 219's admission Record, undated, the admission Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-26 · tag F0813 — isolatedHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement their policy and procedure related to food brought from the outside to one of five sampled residents. Residents' food refrigerator had expired food that was not discarded. This failure had the potential to expose the facility's residents to unsafe food storage practices which could lead to foodborne illness (food poisoning). Findings: During a concurrent observation and interview on 1/26/24 at 9:15 a.m. of the residents' refrigerator inside the storage room in nursing station three with Licensed Vocational Nurse (LVN) 9, an open flavored blend juice bottle [BRAND] was observed. The bottle had a ¼ juice left, labeled with a handwritten date, room number, and name of Resident 4. On the bottle there was a label that read enjoy by [DATE]. LVN 9 stated, the handwritten date was the opening date. LVN 9 also stated, the flavored blend juice was already expired as indicated on the bottle, it could have been an oversight of the expired…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-26 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, for one of one sampled resident (Resident 8), the facility failed to ensure Resident 8 was protected from further potential abuse when Certified Nursing Assistant (CNA) 7, who was the alleged abuser, continued to work in resident care areas, with access to Resident 8 and other residents after an abuse allegation was reported. This failure had the potential to result in retaliation and further occurrences of abuse. Findings: During a review of Resident 8's admission Record, the admission Record indicated Resident 8 was admitted to the facility on 11/2023 with diagnoses that included Alzheimer's disease (a form of dementia, loss of brain function that occurs with certain diseases, affecting one or more brain functions such as memory, thinking, language, judgment, or behavior), depressive disorder (persistent feeling of sadness and loss of interest and can interfere with your daily life), type 2 diabetes mellitus (abnormal blood sugar levels), and hemiplegia (paralysis of one side of the body) and hemiparesis (weakness of one side of the body)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide necessary respiratory care and services consistent with professional standards for four of four sampled residents (Resident 1, Resident 2, Resident 3, and Resident 4), when: 1. Respiratory Therapy Consultant (RTC) changed Resident 1's tracheostomy tube with an incorrect tube type and size. (Tracheostomy, also used interchangeably with trach or Tracheotomy is a surgical opening created through the neck into the trachea [windpipe] to allow direct access to the breathing tube and is commonly done in an operating room under general anesthesia. A tube is placed through this opening to provide an airway and to remove secretions from the lungs. A patient breathes through this tube rather than through the nose and mouth). This failure potentially contributed to Resident 1 going into respiratory distress. Resident 1 expired on [DATE] at 12:29 p.m., 20 minutes after a routine tracheostomy tube change. 2. Resident 1, Resident 2, Resident 3,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-04 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure complete documentation of medical records for one of three residents (Resident 1) involving: 1. missing seven weekly skin reports 2. missing twenty-six ADL (activities of daily living) entries This failure resulted in Resident 1 having incomplete medical records which potentially may affect Resident 1 ' s care and well-being. Findings: A review of Resident 1 ' s face sheet, undated, indicated Resident 1 was admitted to the facility in January 2023, with diagnoses of aphasia (loss of ability to understand or express speech) following cerebral infarction (or stroke – brain damage due to interruption of blood supply), hemiplegia (paralysis to one side of body) and hemiparesis (muscle weakness) following cerebral infarction. A review of Resident 1 ' s facility document quarterly Minimum Data Set (MDS, an assessment tool used to guide care) dated 7/5/23, indicated Resident 1 rarely understood others or makes self-understood, severely impaired daily decision making, total dependence on toilet use and personal hygiene,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-03 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure showers were provided to maintain grooming and personal hygiene for one of two sampled residents (Resident 2), who was totally dependent on staff for Activities of Daily Living (ADLs, such as transfers from bed to chair, bathing/showers, eating, personal hygiene). This failure had the potential to result in poor grooming and personal hygiene and potentially result in skin irritation. Findings: During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was admitted to the facility on [DATE] with diagnoses that included convulsions (rapid, involuntary muscle contractions that cause uncontrollable shaking and limb movement), tremors (unintentional trembling or shaking movements in one or more parts of the body), need for assistance in personal care, cognitive communication deficit, autistic disorder (a developmental disability caused by differences in the brain), and anxiety (feelings of worry or fear that are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-03 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide medically related social services for one of two sampled residents (Resident 1) when transportation going to and from dialysis treatments was not provided. Resident 1 went to the dialysis center with a staff member pushing Resident 1 in a wheelchair. This failure had the potential to result in an avoidable accident. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility in February 2023 with diagnoses that included hypertensive heart and chronic kidney disease (means gradual loss of kidney function over time) with heart failure and Stage 1 through Stage 4 chronic kidney disease, morbid obesity, chronic pulmonary edema (fluid collects in the air sacs of the lungs, making it difficult to breathe), anemia, and unspecified asthma, and dependence on renal dialysis (a treatment for people whose kidneys are failing). During a review of Resident 1's Minimum Data Set (MDS, an assessment tool used to direct resident care), dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-28 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) care plans were reviewed and revised by the interdisciplinary team after each assessment when Resident 1 had multiple new wounds at the facility and the facility did not start a new care plan nor update the existing care plan for skin damage prevention for Resident 1. This failure resulted in repeated skin damage and new wounds for Resident 1 at the facility. Findings: A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility with multiple diagnosis including hemiplegia (one-sided muscle paralysis or weakness). During a concurrent interview and record review on 12/21/23 at 11:30 a.m. with the Director of Nursing Assistant (ADON), ADON reviewed Weekly Skin Check, Progress Note*New*, and Care Plan. ADON confirmed Resident 1 was found with new skin damages on the following dates: 6/4/23, 6/17/23, 5/10/23, 5/27/23, and 6/23/23. ADON confirmed that the wound care plan initiated for coccyx's wound on 4/21/23 and revised once on 5/11/23 with no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) was free from accidents while residing at the facility, when Resident 1 had a skin tear to his right hand while being transferred to the shower. This failure resulted in Resident 1 had a skin damage, bleeding, and pain. Findings: During a concurrent interview and record review on 12/21/23 at 11:30 a.m. with the Director of Nursing Assistant (ADON), ADON reviewed and confirmed, Resident 1 ' s Progress Notes *NEW*, dated 6/28/23 indicated . Floor nurse was notified by CNA (Certified Nurse Assistant) after shower given around 0800 that patient got skin tears on the back of his R (Right) hand during taking him to the shower room. CNA stated, patient moved his hand and hit the wall while carrying him to shower room, assessed then measured the site (4cmX2.5cmX2cmX0.5cm), the site was bleeding .patient c/o (complained) pain . Furthermore, ADON reviewed the care plan and stated there was no care plan for the injury on 6/28/23 and stated making care plan is very important for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-28 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure, all drugs and biologicals were stored in locked compartments for one of three sampled residents (Resident 1), when medication was found at Resident 1 ' s bedside unattended. This failure had a potential in Resident 1 not receiving the medication in the right dose and right time. Findings: A review of Resident 1 ' s admission Records indicated Resident 1 was admitted to the facility with multiple diagnosis including diabetes. During an interview on 12/29/23 at 3:35 p.m. with the complainant, Complainant stated she found the medication in the cup at Resident 1 ' s bedside unattended, and she notified the Director of Nursing (DON). DON removed the medication from Resident 1 ' s bedside. During an interview on 12/22/23 at 10:30 a.m. with the DON, DON stated she was informed by Resident 1 ' s representative that the staff left medication at Resident 1 ' s bedside. DON stated she went to Resident 1 ' s room, found a cup of medication on the bedside, and removed it. DON stated the nurse confirmed she had left it there and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-22 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for one of one sampled residents (Resident 1), the facility failed to provide a bed hold (holding or reserving a resident's bed while the resident is absent from the facility for therapeutic leave or hospitalization) notice to Resident 1 or Resident 1's Representative (RR) during transfer to the hospital. This failure had resulted in violation of Resident 1's right to return to his previously assigned bed. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility in August 2023 with diagnoses that included anxiety disorder (feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily activities), history of falling, need for assistance with personal care, unspecified sequelae of nontraumatic intracerebral hemorrhage (bleeding inside the skull or brain), and tracheostomy (surgically created hole [stoma] in your windpipe [trachea] that provides an alternative airway for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-22 · tag F0626 — isolatedPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to allow one of one sampled resident (Resident 1), to return to the facility when Resident 1 was discharged from the hospital on [DATE]. This failure resulted in an unnecessary hospital stay. As of 12/22/23 (37 days), Resident 1 continued to stay at the hospital pending the facility's approval to return. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility in August 2023 with diagnoses that included anxiety disorder (feelings of worry or fear that are strong enough to interfere with one's daily activities), history of falling, need for assistance with personal care, unspecified sequelae of nontraumatic intracerebral hemorrhage (bleeding inside the skull or brain), and tracheostomy (surgically created hole [stoma] in your windpipe [trachea] that provides an alternative airway for breathing) status. During a review of Resident 1's Progress Notes, dated 11/12/23, the Progress Notes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-31 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide three showers per week as ordered by physician for one of two residents (Resident 1). This failure resulted in Resident 1's inability to exercise his rights in how he receives care causing emotional distress. Findings: During a review of Resident 1's face sheet, undated, the face sheet indicated Resident 1 was admitted to the facility in March 2023, with diagnoses of cerebral infarction (a stroke where blood circulation in the brain is suddenly disrupted), Guillain-Barre syndrome (a condition in which the immune system attacks nerves) and need for assistance with personal care. During a review of Resident 1's Order Information Report, dated 9/1/23, indicated an order, dated 7/25/23, for Resident 1 to have a shower three times a week; Monday, Wednesday, and Saturday a.m. shift. During a concurrent interview and record review on 10/26/23 at 9:00 a.m. with Assistant Director of Nursing (ADON), the Order Information Report was reviewed. ADON stated Resident 1 received showers two times a week. ADON was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-10 · tag F0636 — patternAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure the Minimum Data Set (MDS, an assessment tool used to guide care in skilled nursing facilities) was completed within 14 calendar days for five of five sampled residents (Residents 110, 105, 108, 109, and 107). This failure resulted in delayed completion and submission of Residents 110, 105, 108, 109 and 107's MDS assessments, and had the potential to result in delay of care plan development and implementation. Findings: During an interview and record review on 12/8/21, at 12:28 p.m., with the MDS Coordinator (MDSC), Resident 110's Annual MDS with an assessment reference date (ARD, a date set to establish a uniform look-back period for all responses to MDS coding items) of 10/29/21, was reviewed. The MDSC stated Resident 110's the assessment was completed on 11/27/21. Calculation of days between the ARD and MDS completion indicated 29 days elapsed. During an interview and record review on 12/8/21, at 12:30 p.m., Resident 105's Quarterly MDS with an ARD of 10/19/21, was reviewed. The MDSC stated Resident 105's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-12-10 · tag F0685 — patternAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to assist one (Resident 14) of one sampled resident with insertion of hearing aids. This failure resulted in Resident 14 not being able to use her hearing aids and feeling anxious and upset from difficulty hearing. Findings: A review of Resident 14's admission Record indicated Resident 14 was admitted to the facility in 2019 with a diagnosis of anxiety and bilateral (both sides) hearing loss. A review of Resident 14's Minimum Data Set (MDS, a resident assessment tool used to guide care) dated 8/13/21, indicated Resident 14 had moderate difficulty hearing and used hearing aids. During a concurrent observation and interview on 12/6/21 at 10:05 a.m., with Resident 14, Resident 14's lay in bed; her hands were shaky. Resident 14 stated she was having difficulty hearing because she did not have her hearing aids on; she depended on staff to assist her in putting them on and she did not know where they were stored when she was not wearing them. During an interview on 12/7/21 at 9:25 a.m., with Certified Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-10 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that food was stored, prepared, and served under sanitary conditions when: 1. The Dry Storage Room had two full cases of apple juice on the shelf 45 days past the used-by-date. 2. The Reach-in refrigerator had five glasses of individually served drinks and two food items in small individually served containers one day past the used-by-dates. 3. The kitchen work area had seven boxes of juice. The boxes had been opened and had dispensing nozzles with attached tubing; the tubing was full of liquid; the boxes were not labeled with date of opening or used-by date. These failures had the potential to result in food-borne illness for residents consuming the products. Findings: During an observation on 12/6/21, at 9:45 a.m., with the Dietary Supervisor (DS) and Registered Dietitian (RD) in the kitchen: 1. The Dry Storage Room had two unopened full cases of apple juice on the shelf, labeled with a received date of 10/23/20 and a used-by-date of 10/23/21 2. The Reach-in Refrigerator had the following items with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-10 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to notify the responsible party for three days of a change in the skin condition of one (Resident 56) of 27 sampled residents. The failure to notify Resident 56's responsible party of the development of a bluish discoloration on Resident 56's right wrist prevented RP from being informed about Resident 56's total health condition, and any possible treatment or care options. Findings: A review of Resident 56's admission Record, undated, indicated she was admitted to the facility in 2018 with a diagnosis of high blood pressure. The admission Record indicated Resident 56 had a family member for a Responsible Party (RP) with Power of Attorney for health care decisions. During an observation on 12/07/21, at 11:30 a.m., Resident 56 had a round, bluish discoloration the size of a quarter on her right wrist. During a concurrent observation and interview on 12/9/21, at 12:13 p.m., of Resident 56's right wrist, with Certified Nursing Assistant 1 (CNA 1), CNA 1 confirmed Resident 56 had a round, bluish discoloration the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-10 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to meet the needs of one (Resident 119) of nine residents when Resident 119 received half of the prescribed dosage for furosemide (medication used to increase urination and decrease body fluids to decrease the workload on the heart), and metformin (medication used to decrease blood sugar levels). This failure had the potential to result in inadequate treatment of Resident 119's medical conditions, and lead to complications of heart failure (the heart does not pump enough blood to meet the body's needs), and diabetes (a condition of unstable blood sugar levels). Findings: A review of Resident 119's admission Record indicated Resident 119 was admitted to the facility in 2021, with a diagnosis of diabetes and heart failure. A review of Resident 119's, Order Summary Report, Active Orders as of 12/10/21, indicated a physician order for 40 mg furosemide in the evening for heart failure, start date 11/2/21; and an order for 1,000 mg metformin ER tablet once a day for diabetes, start date 10/20/21. A review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-10 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide a sanitary environment when staff did not perform hand hygiene between glove changes when administering medication to Resident 52. This failure had the potential for infection of Resident 52. Findings: During a concurrent observation and interview on 12/8/21 at 12:20 p.m., in Resident 52's room, Registered Nurse 1 (RN 1) administered medication into Resident 52's gastrostomy tube (G-tube, a plastic or rubber tube that is surgically inserted through the abdomen and into the stomach to provide fluids, medications, and nutrition for people unable to chew or swallow safely). After administration, RN 1 removed her used gloves, and without performing hand hygiene, placed new gloves on her hands. RN 1 then performed a blood glucose fingerstick (a small lancet is used to prick a fingertip to get a drop of blood to measure the blood sugar level) on Resident 52. During an interview on 12/10/21 at 9:48 a.m., with Infection Preventionist (IP), IP stated staff are expected to perform hand hygiene by washing hands…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to GENERATIONS HEALTHCARE — 27 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 4.1 | -2.1 vs chain |
| Health inspection | 2 of 5 | 3.6 | -1.6 vs chain |
| Staffing | 3 of 5 | 3.7 | -0.7 vs chain |
| Quality measures | 4 of 5 | 4.6 | -0.6 vs chain |
The other 26 homes this chain runs (chain average 4.1★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| LIFE GENERATIONS HEALTHCARE, LLC | Organization | DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/20/2017 |
| MASTROCOLA, LOIS | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/20/2017 |
| OLDS, THOMAS | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/20/2017 |
| SMITH, FRED | Individual | INDIRECT OWNERSHIP INTEREST | since 07/20/2017 |
| BME HOLDCO A LLC | Organization | 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | since 09/01/2017 |
| BMO BANK NATIONAL ASSOCIATION | Organization | 5% OR GREATER SECURITY INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 09/29/2025 |
| GHC OF NORTH-MASTER, LLC | Organization | 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | since 09/01/2017 |
| THERAGEN, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/20/2017 |
| GIRON, ROSE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/27/2025 |
| GONG, ALYSSA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/27/2021 |
| KARMANOVA, ALEXANDRA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/06/2025 |
| MHAY, VIJAY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/07/2025 |
| MONIS, LYNISH | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 02/08/2016 |
| MURRAY, TRACIE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 11/01/2025 |
| TAHER, PEDRAM | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 09/01/2017 |
CMS files one row per role, so the 33 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $5.9M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056327. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.