Pearl Of Montclare, The
2833 North Nordica Avenue, Chicago, IL 60634 · For profit - Limited Liability company · 96 certified beds · (773) 622-6144 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 4 actual-harm citations
- a high number of inspection citations overall (54) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $53,336 in federal fines (most recent 2026-04-02)
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 6.8% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 1.9% | 6.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.6% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 85.4% | 54.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.2% | 3.1% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 6.7% | 14.3% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 10.1% | 18.3% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 96.3% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.8% | 4.8% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 15.5% | 20.6% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 17.5% | 21.7% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 5.4% | 2.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 37.5% | 63.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 32.0% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 14.2% | 13.9% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.58 | 2.02 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.46 | 2.22 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
47.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 95 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 58.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 87 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 32% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 47.5%CMS range 37.0–57.1 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.4%CMS range 8.6–17.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 58.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 63.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 54.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 97.9% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.4% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.4% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.0%CMS range 3.1–10.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.36 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.35 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.66 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.01 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.00 hrs/resident/day on weekends vs 3.50 on weekdays — 14% thinner on weekends. RN hours go from 0.69 to 0.59 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 50% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
54 citations, most serious first. The 14 most serious are shown; the remaining 40 are one tap away and print in full.
- Actual harm · Gcited before2026-04-02 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the low air loss mattresses were used in accordance with facility policy to promote effective pressure redistribution (inappropriate layering of multiple linens) for two residents (R2 and R4); and failed to ensure a resident (R5) with a acquired stage 4 pressure ulcer received wound care as ordered by the physician resulting in the development of a wound infection, requiring IV (intravenous) antibiotic therapy. These failures affected 3 of 3 residents (R2, R4 and R5) reviewed for pressure ulcers in the sample of 61. Findings include: R5 has a diagnosis which includes but not limited to reduced mobility, sepsis, other lack of coordination and non-ischemic myocardial injury. R5's Brief Interview for Mental Status (BIMS) dated 2/10/26 shows that R5 has a score of 7 which indicates that R5 has some cognitive impairments. On 3/30/26 at 10:12 am, Surveyor observed V2 (Director of Nursing, DON) administer R5's IV antibiotic's, identified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-03-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records reviews, the facility failed to follow a resident's (R95) fall care plan intervention and physician recommendation with multiple history of falls to ensure soft head helmet was applied while in bed for 1 (R95) out of 1 resident reviewed for falls. This failure resulted in R95 sustaining a left subdural hematoma after falling and hitting head on the floor on 2/4/25. Findings Include: R95's clinical records show an initial admission date of 3/9/24 with included diagnoses but not limited to anxiety disorder, traumatic subdural hemorrhage, other lack of coordination, other abnormalities of gait and mobility, and epilepsy. R95' Minimum Data Set (MDS) dated [DATE] shows R95 has moderate cognitive impairment and is dependent with staff assistance on toileting, positioning in bed, personal hygiene, and dressing. R95's Witnessed Fall dated 2/4/25 at 7:10 PM documented by V9 (Wound Care Licensed Practical Nurse) reads in part: Writer alerted by CNA [Certified Nursing Assistant]/Staff that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-08-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to utilize a gait belt during resident transfer, from toilet to wheelchair, for one of three residents (R1) reviewed for falls. This failure resulted in R1 falling and sustaining a left femur fracture. Findings include: Facility's incident report (Final of 7.13.2024) R1 is a [AGE] year-old on 8/13/2021. Diagnoses include Acute Systolic Congestive Heart Failure, Overactive Bladder, Hypertension, Anemia, Anxiety Disorder, Hyperlipidemia, Alzheimer Disease, Dementia Without Psychotic Disturbance, Legally Blind, and Polyarthritis. Patient is alert and oriented x3. Patient is legally blind and requires supervision with toileting/hygiene care, transfers, bed mobility, and ambulation with a rollator walker. Patient also utilizes a wheelchair for mobility as well. Patient is continent of both bladder and bowel. Patient was assisted to the bathroom on 7/8/24 by the nursing assistant with the use of a wheelchair. After the patient finished toileting and providing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-11-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records review, the facility failed to ensure resident safety for one resident (R2) of three residents reviewed. This failure resulted in R2 falling and sustained right leg laceration. R2 was taken to the emergency room and received sutures on the right leg. R2 is not currently in the facility. Findings include: According to current POS (Physician Order Sheet), R2 is an [AGE] year-old individual admitted to the facility on [DATE]. R2's medical diagnosis includes but not limited to: Acute on chronic diastolic (congestive) heart failure, unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety. R2's Brief Interview for Mental Status (BIMS dated 8/4/2023 document R2's BIMS as 2/15, indicating R2's has severe cognitive impairment. R2's functional status dated 8/4/2023 documents R2 is dependent for toileting hygiene, Shower/bathe self, Lower body dressing, lying to sitting on side of bed, Chair/bed-to-chair transfer.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-05-23 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interview, the facility failed to ensure hot foods were served and maintained at safe and appetizing temperatures during meal service, in accordance with facility policy. This deficient practice had the potential to affect all 106 residents receiving food from the kitchen and placed residents at risk for receiving unappetizing meals, reduced food intake, decreased nutritional status, dissatisfaction with meals, and possible foodborne illness from improper food temperature control. The findings include: Facility CMS-671 documents a census of 108. V9, Administrator, stated there are 2 residents that are not receiving food from the kitchen. On 5/22/2026 at 10:58 A.M. R2 stated food is terrible, The quantity is not enough and some of the food is overcooked. Food is always cold. I don't bother to ask them to reheat it, I just eat it. This morning, I had eggs, and they were cold.The Minimum Data Set (MDS) dated [DATE], shows R2's cognition was intact with a fifteen out of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-04-02 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record reviews, the facility failed to prepare food in a safe sanitizing environment: staff did not wash hands after leaving and returning to food preparation, visibly soiled appliances/serving carts, and sticky floors throughout the kitchen/dining room. This applies to 101 residents (census of 103 residents minus 2 residents with gastronomy tubes) receiving food from the facility's kitchen. Finding Includes:During the puree session on 03/31/2026 starting at 9:32 AM, V16 (Cook) left the food preparation to switch out the blender to a food processor. V16 returned, took the hot dogs from the bin and placed them in the food processor without washing V16's hands. V16 left food preparation again, went to the refrigerator and returned with packaged hot dog buns to puree them. V14 (Dietary Manager/Cook) stated that it is important for kitchen staff to wash their hands upon returning to the food preparation area. On 03/30/2026 at 9:23 AM, the outside of the kitchen's dishwasher was visibly soiled, sticky substances throughout the entire surface. On top…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-04-02 · tag F0908 — failed to keep essential equipment working — widespreadKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record reviews, the facility failed to prepare food in a kitchen where the stove did not drip oil onto the floor and where the dishwasher did not leak puddles of water into buckets. This applies to 101 residents (census of 103 residents minus 2 residents with gastronomy tubes) receiving food from the facility's kitchen. Finding Includes:On 03/30/2026 at 9:23 AM, there was oil dripping from a pipe connected to the kitchen's grill-top stove. There was cardboard placed under/next to the stove to catch the oil drippings. The cardboard contained a puddle of oil about 4 inches in diameter. Also, there was water dripping and seeping from the Hot Water Temperature Dishwasher and there were two large rectangular black buckets placed underneath to catch the leaks. Bugs were flying over the water buckets. V14 (Dietary Manager/Cook) said V14 did not know why oil was dripping from the stove and why the dishwasher was leaking. V14 said V14 would check it. On 3/31/2026 at 8:51 AM, the stove no longer contained cardboard underneath, but oil was still dripping…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-02 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure proper narcotic control count per facility policy due to the shift verification of controlled substances count form not being signed by one of two nurses (incoming and outgoing nurses) required to count narcotics during shift change and one nurse signing the controlled substances check form on her oncoming and outgoing shift on two floors of four floors reviewed for medication storage and labeling. This failure has the potential to affect 15 residents: 6 residents (R7, R9, R28, R30, R71, and R99) on 3 north cart and 9 residents (R2, R11, R12, R13, R19, R29, R68, R72 and R88) on the 2C cart. Findings include:On 3/31/2026 at 8:41 AM, V25 (Licensed Practical Nurse) verified she had not signed shift verification of controlled substances count form in the red narcotics book that contained 6 residents with controlled substances sheets. V25 stated it is the facility's policy for both nurses to sign the shift verification of controlled substances sheet after the narcotic count has been completed by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-02 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure medications were properly stored in a locked medication cart. This failure affected all 11 residents on the 1C unit on the first floor. Findings include:On 3/31/2026 at 11:52 AM, V3 (Assistant Director of Nursing) was observed standing by R4's room at the beginning of unit 1C hallway talking to another staff member with her back facing the medication cart stationed against the wall halfway down the hallway on unit 1C. V3 was informed the surveyor would like to conduct a medication observation with her when she was done speaking with the staff member. Surveyors walked to the nurses' station where the medication cart was stationed and observed the medication cart was unlocked. Minutes later, V3 walked to the nurses' station and verified with the surveyors the medication cart on 1C was unlocked. On 3/31/2026 at 11:56 AM, V3 (Assistant Director of Nursing) stated I pushed the lock in before I left the cart. It must have popped out when I walked away. The lock may be broken. V3 stated the medication cart…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-02 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record reviews, the facility failed to puree food to a safe consistency which has the potential to cause choking among the recipients. This applies to 9 residents (R1, R20, R22, R24, R61, R62, R65, R76 and R80) in the sample of 9 receiving a puree diet. Findings include:On 03/31/2026 at 9:32 AM, V16 (Cook) pureed lunch menu items of hot dogs, hot dog buns and mashed potatoes. When processing the hot dogs, V16 grabbed a handful of hot dogs (approximately 5) and placed them in a blender along with a half cup of liquid. The results were a lumpy, bumpy and gritty texture. To correct this texture, V16 blended the components again. Then, V16 opened and placed both hands in the blender to check for smooth consistency. V16 repeated this kneading three times without success. V16 said this is how V16 determined the correct consistency by feeling the substance. V16 did not taste the purees. V14 (Dietary Manager/Cook) said that it was not acceptable for V16 to place V16's hands in the puree to test for consistency. V16 added the hot dog puree should be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-02 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that residents who depend on staff's assistance for their ADL (Activities of Daily Living) care received grooming and shaving. This failure affected one resident (R36) out of 61 residents reviewed for ADL care. Findings include:R36's Face Sheet documents R36's diagnosis of adult failure to thrive, multiple sclerosis, dementia, anemia and anxiety disorder. R36's last quarterly Minimum Data Sheet (MDS) documents a Brief Interview for Mental Status (BIMS) score of 14 indicating cognitively intact with little to no impairment. R36's Minimum Data Set, dated [DATE] shows R36 is independent for personal hygiene. On 03/30/2026 at 11:45 AM, R36 was sitting at the end of the hallway in front of the window. When asked about the facial hairs on R36's face, R36 responded that R36 would like the facial hair plucked or shaved. R36 said they usually do not ask if R36 wanted facial hair removed. R36's upper body posture was slouched or angled about…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-02 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure physician ordered high protein nutritional supplements were administered, failed to follow facility policies for nutritional assessments, monitor weights, monitor the effectiveness of interventions, and document meal intakes accurately for one of four residents (R23) reviewed for weight loss in a total sample of 61 residents. These deficient practices resulted in R23 sustaining a 7.5 percent significant weight loss from January 2026 through March 2026. Findings include:The Electronic Health Record (EHR) documents, in part, R23's diagnoses include: Hypertensive Heart Disease, Hyperlipidemia, Gastro-Esophageal Reflux Disease and Constipation. The Medication Administration Record (MAR) for February and March 2026 did not show R23 was on any diuretics that would affect her weight. A Weight Summary documents R23's weights as follows: on 1/1/26, weight 99.6 pounds on 2/3/26, weight 92.8 pounds, a five percent significant weight loss in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-02 · tag F0710 — isolatedObtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure alcohol beverages were monitored according to the physician's order by allowing 1 resident (R69) to store ten cans of beer in his personal refrigerator located in R69's room. This failure affects 1 resident in a total sample of 61 residents.R69's Face Sheet dated 4/1/2026 documents a diagnosis of but not limited to hypertensive heart and chronic kidney disease with heart failure, type 2 diabetes mellitus, gout, retention of urine, and peripheral vascular disease, Minimum Data Set Section C dated 1/2/2026, documents a BIMS (Brief Interview Mental Status) Score of 15 with indicates R69 has an intact cognition, care plan does not have a focus for alcohol consumption.R69's physician order details dated 10/1/2024 was reviewed and does not specify the amount or number of ounces a can of beer R69 can have at dinner time. R69's physician order sheet dated 3/30/2026 documents R69 may not have alcohol.R69's care plan does not document a focus for alcohol use. On 3/30/2026 at 10:47 AM, V6 (Licensed Practical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-02 · tag F0813 — isolatedHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review the facility failed to monitor resident's personal refrigerator temperature logs; and failed to ensure that resident's personal refrigerators had a thermometer. These failures affected three residents (R19, R56, and R84) out of 61 residents in the total sample.Findings include: R56's diagnoses include but are not limited to asthma, hydrocephalus, heart disease, hyperlipidemia, dementia, polyneuropathy, and anemia. On 3/30/26 at 10:50 am, R56's personal refrigerator was noted with a temperature log taped to the side of R56's refrigerator. The last date the temperature log was checked was on 3/29/26. R56's refrigerator did not have a thermometer inside the refrigerator. On 3/30/26 at 11:00 am, V20 Housekeeper stated, Housekeeping is responsible for checking the resident's personal refrigerators. I (V20) did not check R56's refrigerator because it doesn't have a thermometer. I need to call maintenance to get a thermometer. The refrigerators temperatures are checked every day to make sure the food doesn't spoil. Every refrigerator…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 40 citations
- Potential for harm · D2026-03-02 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to notify a physician and resident representative of a significant change in condition/status (newly identified deep tissue pressure injury) for one resident (R5). This failure affected 1 resident in the total sample of 3 residents reviewed for notification of changes. Findings include: R5 has diagnosis which include but are not limited to: cerebral infarction due to unspecified occlusion or stenosis of right middle cerebral artery, dysphagia oropharyngeal phase, other lack of coordination, other reduced mobility, polycythemia vera, elevated white blood cell count, cerebral edema, type 2 diabetes mellitus without complications, unspecified protein calorie malnutrition, acute respiratory R5's Brief Interview for Mental Status (BIMS) dated 1/21/26 shows a score of 12 which indicated that R1 has moderate cognitive deficits. R5's progress note dated 1/19/26 at 11:30 am authored by V7 (Licensed Practical Nurse, LPN, Wound Care Nurse) documents, in part: PT (Physical Therapy) notified WCN (Wound Care Nurse) of skin condition to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-02 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record reviewed the facility failed to ensure that a resident (R1) with a pressure ulcer received necessary treatment and services to promote healing. This failure affected one of three residents reviewed for wound care.Findings include:R5 has diagnosis which include but are not limited to: cerebral infarction due to unspecified occlusion or stenosis of right middle cerebral artery, dysphagia oropharyngeal phase, other lack of coordination, other reduced mobility, polycythemia vera, elevated white blood cell count, cerebral edema, type 2 diabetes mellitus without complications, unspecified protein calorie malnutrition, acute respiratoryR5's Brief Interview for Mental Status (BIMS) dated 1/21/26 shows a score of 12 which indicated that R1 has moderate cognitive deficits.R5's Scale for Predicting Pressure Score Risk dated 12/10/25, 12/24/25, 1/1/26, and 1/6/26 shows that R5 is at risk for pressure ulcers. R5's progress note dated 1/19/26 at 11:30 am authored by V7 (Licensed Practical Nurse, LPN, Wound Care Nurse) documents, in part: PT (Physical Therapy)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-29 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to ensure a medication administration error rate of <5% for 2 (R2 and R5) residents of 4 (R2, R4, R5, and R6) residents reviewed for medication administration. There were 33 opportunities with 3 errors resulting in 9.09% medication administration error rate. Findings include: On 05/27/2025 at 11:15am, V5 (Licensed Practice Nurse) dispensed R2's medications including: Senna 8.6 mg/tab x 2 tablets - this is an error. R2's (Active Order as Of: 05/27/2025) Order Summary Report documented, in part Senna S Oral tablet 8.6-50mg (Sennosides-Docusate sodium) give 2 tablets by mouth two times a day. Folic Acid 800mcg x 1 tab - this is an error. R2's (Active Order as Of: 05/27/2025) Order Summary Report documented, in part Folic Acid Oral tablet 1 MG (1000mcg) 1 tablet by mouth one time a day. On 05/27/2025 at 2:52pm with V2 (Director Of Nursing), this surveyor requested V5 to show V2 the Over the Counter containers of Senna and Folic Acid that were administered to R2. V5 showed the containers to the surveyor and to V2.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-18 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an abuse allegation to Illinois Department of Public Health (IDPH) for one resident (R1) out of 4 residents reviewed for abuse. Finding include: R1's Face sheet documents that R1 was admitted to the facility on [DATE] with diagnoses not limited to: Toxic encephalopathy, unspecified abnormalities of gait and mobility, other reduced mobility, type 2 diabetes mellitus without complications, acute kidney failure. Essential (primary) hypertension. Minimum Data Set Section (MDS) section C (dated [DATE]) documents that R1 has a Brief Interview for Mental Status (BIMS) score of 5, indicating that R1 has a severe cognitive impairment. Care plan (dated 04/14/2025) documents that R1 is noted with potential communication deficits- may have difficulty completing her thoughts, trouble with word choices. On 04/15/2025 at 11:06AM, during a complaint investigation survey, surveyor inquired for V1 (administrator) to bring the surveyor the facility reportable…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-03-14 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to follow their policies and dispose of food items past their expiration/best buy/use by dates, label opened food item, store food and food related items away from cleaning solutions, perform hand hygiene during dishwashing, and cover prepared food to prevent contamination. This has the potential to affect all 108 residents that receive nutrition from the kitchen. Findings include: On 3/11/2025 at 9:03 AM, surveyor conducted an initial tour of the kitchen and food storage areas with V11 (Dietary Manager). During the tour of the facility's dry goods stock room on 3/11/2025 at 9:05 AM, there was a gallon of maraschino cherries that expired on 3/01/2025 in the bottom shelf. In the same bottom shelf, there was an opened jug of soy sauce with the 'best by' date of 11/30/2024. The label reads to refrigerate after opening. V11 did not know it had to be refrigerated. In the same bottom shelf, there was an additional jug of unopened soy sauce with a 'best by' date of 11/30/2024. There was also an unopened gallon of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure low air loss mattress devices were on the correct weights setting for residents (R28, R29) with current pressure ulcer and for residents (R6, 91) who are at risk in developing pressure ulcers. This failure has the potential to affect four (R6, R28, R29, R91) out of four residents reviewed for pressure ulcer care in a final sample of 22. Findings Include: On 3/11/2025 at 11:15 AM, R91 was lying in bed and noted on a low air loss mattress with the weight dial on the machine set to 400 pounds. R91's Minimum Data Set (MDS) dated [DATE] shows R91 requires staff assistance with positioning in bed. R91's BRADEN scale dated 2/20/25 shows R91 is at risk in developing skin breakdown. R91's weight records show R91 weighs 136.6 pounds dated 3/5/25. On 3/11/2025 at 11:20 AM, R6 was sleeping in bed and noted on a low air loss mattress with the weight dial on the machine set to 350 pounds. R6's MDS dated [DATE] shows R6 requires staff assistance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure (a) oxygen and nebulization tubing were dated / changed; (b) BiPAP (Bilevel Positive Airway Pressure) and CPAP (Continuous Positive Airway Pressure) masks, oxygen and nebulization tubing were properly stored when not in used; and (c) obtain physician orders for use of BiPAP and CPAP. These failures affected four (R48, R61, R66, R86) out of four residents reviewed for respiratory care in a sample of 22. The findings include: R61's admission record showed admission date on 2/14/23 with diagnoses not limited to Unspecified atrial fibrillation, Acute on chronic systolic (congestive) heart failure, Hypertensive heart and chronic kidney disease with heart failure and stage 1 through stage 4 chronic kidney disease. On 3/11/25 at 11:28 AM R61's room door signage indicated oxygen in use. Observed R61 lying in bed on moderate high back rest, alert and verbally responsive. Stated she has been residing in the facility for 2 years. Stated she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-14 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #37 Accidents PLEASE SEE F700 CITATION FOR DETAILS. Resident #41 Accidents F700 Based on observation, interview and record review, the facility failed to ensure the appropriate side rails were used, evaluate the use of side rails quarterly and develop plan of care for use of side rails for four (R37, R41, R61 and R63) out of four residents reviewed for accident / hazard in a sample of 22. The findings include: 1. On 3/11/25 at 11:11 AM Observed R63 Lying in bed, alert and verbally responsive, both upper bed / side rails were up. R63's admission record showed admission date on 2/21/2023 with diagnoses not limited to Alzheimer's disease, Essential (primary) hypertension, Heart failure, Obstructive sleep apnea (adult), Nonrheumatic aortic (valve) stenosis. No care plan found for bed / side rail use in R63's EHR (electronic health record). R63's last side rail assessment was dated 10/25/24 showed in part: 1/4 rails due to weakness. MDS dated [DATE] showed R63's cognition was severely impaired. She needed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-14 · tag F0808 — failed to follow doctor-ordered diets — patternEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to provide oral supplements on meal trays as part of the therapeutic diet prescribed by the physician for five (R15, R32, R40, R92, R106) residents reviewed for dining services in a total sample of 22. Finding include: R15, R32, R40, R92, R106's Order Summary Reports document in part dietary supplement order for High Calorie Frozen Dessert to be given at lunch. R15, R32, R40, R92, R106's lunch meal tickets document in part for Frozen Nutritional Treat to be served as a daily item. R15, R32, R40, R92, R106's nutrition care plan documents in part, provide and serve supplement as ordered and/or as needed. On 03/11/25 at 11:45 AM, observed R106 eating lunch in main dining room. R106 did not receive a High Calorie Frozen Dessert (Frozen Nutritional Treat) on her tray. R106 said, I didn't get it today and I don't get it every day, only sometimes. On 03/11/25 at 12:35 PM, V19 (R32's Guardian) stated she had fed R32 lunch and there was no Frozen Nutritional Treat on R32's lunch tray. V19 showed surveyor R32's lunch…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-14 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
R16's Order Summary Report documents in part an active order for Enhance Barrier Precaution due to: wound every shift (order date 1/29/2025). R16's Care Plan Report documents in part that R16 is on Enhanced Barrier Precautions related to wound (initiated 1/29/2025). Intervention initiated 1/29/2025 documents in part for staff to clean/wash hands, including before entering and when leaving the room. Staff are to wear gloves and a gown for high contact resident care activities such as changing briefs or assisting with toileting. On 3/11/2025 at 10:40 AM, there was no Enhanced Barrier Precaution (EBP) sign outside of R16's room or on the door. There was no Personal Protective Equipment bin readily accessible near R16's room. After the surveyor interviewed R16, V37 (Certified Nurse Aide) provided incontinence care and dressing assistance to R16. V37 did not don a gown during the high touch care activities. R16's room remained without EBP signage and PPE bin during additional observations on 3/11/2025 at 2:58 PM and on 3/12/2025 at 9:34 AM. On 3/12/2025 at 9:36 AM, V23 (Nurse) stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-14 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to obtain a physician order and to determine if self-administration of medication was appropriate for one (R10) out of one resident observed with medications at bed side table in a sample of 22. Findings Include: On 3/11/25 at 11:32 AM, R10 received up in chair in bedroom alert and verbal on the phone. Surveyor observed one uncovered inhaler dispenser and nasal spray bottle on R10's bed side table. At 2:48 PM, R10 stated she has been having the inhaler and the nasal spray at her bed side for a long time since admitted to the facility. R10 stated that she uses the inhaler twice a day for wheezing and the nasal spray once a day for nasal congestion, and she uses the inhaler even when she does not have wheezing. At 2:50 PM, V4 (Licensed Practical Nurse/LPN) identified the medications as Ventolin HFA inhalation aerosol solution 108 (Albuterol Sulfate Inhaler 90 MCG/ACT) and Fluticasone propionate (nasal) bottle. V4 stated nurses should not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-14 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to refer a resident (R67) to the appropriate state-designated authority for a Preadmission Screening and Resident Review (PASRR) re-evaluation after new psychiatric diagnoses for one out of three residents reviewed for PASRRs. Findings include: R67's [DATE] Notice of PASRR Level I Screen Outcome documents in part that R67 did not require a Level II PASRR because R67 did not have severe mental illness, intellectual disabilities, or related conditions during the evaluation. It also documents in part that R67 did not have any antidepressants, mood stabilizers, antipsychotics, or other mental health medications prescribed during the evaluation. R67's admission Record now documents in part diagnoses of anxiety disorder (onset date [DATE]), unspecified psychosis not due to a substance or known physiological condition (onset date [DATE]), and major depressive disorder, single episode, unspecified (onset date [DATE]). R67's Order Summary Report also documents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to ensure nail care was provided for three (R14, R27, and R31) residents who are dependent in grooming reviewed for Activities of Daily Living (ADL) in a total sample of 22. Findings Include: On 3/11/25 at 12:27 PM, R27 observed lying in bed alert, legally blind, and with dirty long nail that overgrown the fingers tip. R27 stated, she would like her fingernails to be cut but she cannot remember the last time the staff cut her fingernails. On 3/11/25 at 12:30 PM, V6 (Certified Nursing Assistant/CNA) stated that R27's fingernails are dirty, nasty, and too long. V6 also stated that the CNAs should be providing nail clipping care during shower twice a week and as needed. V6 stated that failure to cut the long nail, could cause R27 to scratch herself. On 3/11/25 at 12:35 PM, R14 observed up in chair in the dining room with dirty, very long fingernails overgrown the tips of his fingers. R14 could not remember when last he had a nail cut. V5…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-14 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Resident #92 Unnecessary Meds, Psychotropic Meds, and Med Regimen Review Based on observations, interviews, and record reviews, the facility failed to update a resident's (R92) comprehensive care plan and limit R92's PRN (as needed) psychotropic drug to 14 days for one out of a total sample of 22 residents. Findings include: R92's admission Record documents in part medical diagnoses of dementia, anxiety disorder, major depressive disorder, and somnolence. R92's Order Summary Report (as of 3/11/2025 at 1:58 PM) documents in part an active order for Xanax (Alprazolam) 0.25 MG (milligram) one tablet by mouth every 24 hours as needed for anxiety. Order date was 2/24/2025 with no end date. R92's February Electronic Medication Administration Records (eMARs) document in part that facility administered one dose of the PRN Xanax to R92 on 2/26/2025. R92's February and March eMARs do not document in part any further PRN Xanax administration. As of 3/11/2025, R92's Care Plan Report did not include a focus on R92's use for Xanax. V2 (Director of Nursing) initiated the focus during time of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-14 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
FACILITY Medication Administration F759 Based on observations, interviews, and record reviews, the facility failed to maintain a medication error rate of less than 5% for 1 (R51) of 3 residents reviewed for medication administration. There was a total of 32 opportunities with 2 errors observed, which resulted in a medication error rate of 6.25%. Findings Include: On 3/11/25 at 9:45 AM, after V8 (Registered Nurse) checked R51's blood pressure and heart rate, V8 started to prepare R51's morning medications. V8 started R51's nebulizer treatment Ipratropium-Albuterol and then prepared the oral pills Amlodipine 10 mg, Ferrous Sulfate 325 mg, Finasteride 5 mg, Fluoxetine 20 mg, Folic Acid 1 mg, Nebivolol 10 mg, Oxybutynin 5 mg, Senna 1 tablet, Sodium Bicarb 650 mg, and Vitamin B12 1000 mcg. At 9:56 AM, R51's nebulizer treatment was completed and took all his oral pills. At 9:57 AM, V8 stated she completed R51's medication pass and signed the Electronic Medication Administration Record (EMAR) indicating R51's medications were administered. R51's 3/11/25 Medication Administration Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-14 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to follow their menu and failed to follow cooking instructions. This affected all 108 residents receiving nutrition from the kitchen. Findings include: Surveyor conducted an initial kitchen tour with V11 (Dietary Manager) on 3/11/2025 at 9:03 AM. At 9:29 AM, there were multiple boxes of pies sitting on the kitchen counter. V11 stated the pies were frozen and are defrosting for lunch. Facility's Week at a glance menu documents in part that the facility was to serve lemon meringue pies for lunch on 3/11/2025. At 11:40 AM, V14 (Cook) began plating the lunch meal for the residents. Did not observe V14 slice or plate any pies. V11 stated the dessert for lunch was now a 4-ounce serving of pears. Later that day, V11 stated that the pies did not defrost in time for the lunch meal and the facility could not serve them. During a Resident Council meeting on 3/12/2025 at 1:24 PM, R67 and R88 stated that the facility does not follow the menus. R88 stated the menu will say one thing but the facility will serve a different…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-14 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to follow physician orders for nectar-thick liquids for one resident (R40) out of a total sample of 22 residents. Findings include: R40's Order Summary Report documents in part an active diet order for nectar-thick consistency for liquids (order date 2/26/2024). R40's Care Plan Report documents in part that R40 has swallowing/chewing difficulties and requires mechanically altered diet with thickened liquids (last revised 1/09/2025). Intervention initiated on 1/09/2025 documents in part to Provide and serve diet as ordered. On 3/11/2025 at 12:15 PM, V15 (Certified Nurse Aide) assisted R40 with lunch meal. R40 had a 114-milliliter carton of apple juice with lunch meal. V15 fed the apple juice thin and not nectar thick to R40. Facility's undated Accuracy of Quality of Tray Line Service policy documents in part: All meals will be checked for accuracy by the food and nutrition services staff, and by the service staff prior to serving the meal to the individual. The meal will be checked against the therapeutic diet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure that one resident (R1) with a known history of falls did not have nine repeated falls. This failure affected one of four residents reviewed for falls. Findings include: R1 is [AGE] year old with diagnosis including but not limited to: Repeated falls, unspecified dementia, unspecified psychosis, muscle weakness and other specified disorders of the brain. R1's BIMS (Brief Interview of Mental Status) score is 4, indicating severe cognitive impairment. During investigation on 11/13/24 at 10:50 AM, Surveyor observed R1 sitting in a wheelchair in the dining room engaging in activities with peers and V3 activity aide. V3 (Activity Aide) said R1 usually sits near her (V3) because he often tries to get up from his chair and is a high fall risk. V3 (Activity Aide) said that R1's scar was a result of his fall on 09/28/24. Surveyor inquired about R1's fall on 9/28/24. R1 was unable to recall falling on 9/28/24 but said that he recalled hitting his head.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-03 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to a.) monitor call light system and answer call lights within a timely manner for four residents (R1, R3, R4, R7), b.) failed to provide incontinence care for five (R1, R3, R4, R5, R6) dependent residents, c.) failed to ensure medications were administered as ordered by the residents' physician for one (R1) resident, and d.) failed to provide sufficient nursing coverage to ensure adequate resident care and support. These failures have the potential to affect 20 residents residing in the facility. Findings include: On 06/01/2024 at 9:35AM, R1 stated he is having on-going issues with the staff's call light response time. R1 stated on 06/01/2024 at approximately 2:00AM, R1 pressed his call light to have his incontinence briefs changed because he was soaked and soiled. R1 stated he waited so long to have his call light answered that he fell back to sleep. R1 stated he woke up at approximately 6:00AM and his call light was still on, and no staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-19 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents who depend on staff assistance for their ADL (Activities of Daily Living) care received grooming care, showers, personal hygiene and feeding assistance. This affects three residents (R1, R2, R3) of three residents reviewed for ADL care. Findings include: 1. According to the Electronic Health Record (EHR) R1 had diagnoses including congestive heart failure, chronic obstructive pulmonary disease, coronary artery disease with history of stents, Parkinson's disease, depression, peripheral vascular disease, anxiety, gastro-esophageal reflux disease and urinary retention. The Minimum Data Set (MDS) dated [DATE], shows R1's cognition was intact with a fifteen out of fifteen points on the Brief Interview for Mental Status (BIMS). Section GG documents R1 requires partial/moderate assistance with oral hygiene; is dependent on staff for shower/bathing; and requires substantial/maximal assistance with personal hygiene. Care Plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-04-12 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure food was served at a palatable temperature, and an appetizing appearance and taste. This deficient practice has the potential to affect all 107 residents receiving food prepared in the facility's kitchen. Findings include: On 04/09/24, during lunch meal rounds observed meat lasagna being served. The appearance of the meat lasagna was not visually appealing because it looked very soft and mushy and was spreading across the plates. Some residents complained the lasagna tasted cold. No heated bases observed under the plates of food on lunch trays. On 04/10/24 at 10:09 AM, during interview with Resident Council participants R29, R64, R70, R75, and R87 complained of frequently receiving cold hot food and food that does not taste good. R64 stated the hot food is always cold and if I was at home, I wouldn't eat cold food and food tastes better when it's hot. On 04/10/24 at 10:23 AM, R87 stated R87 keeps a jar of peanut butter, jelly, and a loaf of bread in R87's room which R87 asked R87's son to bring because I…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-04-12 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to a.) ensure food items were labeled and dated per facility policy, b.) discard expired and/or rotten foods, c.) follow manufacturer guidelines for storage, d.) keep food storage areas clean, e.) properly store uncooked meat, f.) clean ice machine, g.) do proper hand hygiene during meal preparation, h.) reheat pureed foods to 165 degrees before serving, i.) use tongs when serving bread to avoid direct hand contamination. These failures have the potential to affect all 107 residents receiving food prepared in the facility's kitchen. Findings include: On 04/09/24 at 9:00 AM, during initial kitchen tour V9 (Regional Food Service Manager) stated V9 has been in this position for three months and that prior to this V9 had been a Food Service Manager for 23 years. V9 stated that everything that goes in/out of the coolers/freezer must be labeled and dated. V9 stated all items should be labeled with a delivery date, an opened date, and a use by date. V9 stated the use by date is three days for prepared food with DAY…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-04-12 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to follow standards of professional practice and facility policy relative to infection prevention and control. This failure has the potential to impact every resident in the facility. The facility census of one hundred and nine residents. Findings: On 04/09/24 at 09:10 AM it was noted that R95 had a sign for contact precautions while R363 had signage on the door for enhanced barrier precautions (EBP) and contact precautions. During interview on 4/9/2024 at 9:11 AM, V4 (RN) stated that isolation requirements are different. For R95, staff did not have to gown or glove unless they are going to touch R95. During Interview with V2 (Director of Nursing and Infection Prevention Nurse) on 4/10/2024 at 1 PM, V2 was asked about the fact that some resident rooms have EBP signs, some rooms have contact precautions, and some rooms have both. V2 stated, I have told staff not to do that. I reeducated the staff again today because I saw it on the first floor too. On 04/09/24 at 09:17 AM R364 was observed to be on EBP with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-12 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to treat five residents (R4, R37, R53, R65, R91) with respect and dignity by not serving all the residents sitting at the same table at the same time during dining observations. Findings include: On 04/09/2024 at 12:49 PM, R2, R37, and R91 sat at the same table in the dining room. At 12:50 PM, V21 (CNA-Certified Nurse Aide) provided R91's lunch tray. At 12:53 PM, V21 provided R2's lunch tray. At 1:02 PM, V44 (CNA) sat in between R2 and R91 to provide feeding assistance and cueing. R2 and R91 were eating but R37 did not receive lunch tray yet. V21 did not provide lunch tray and one-to-one feeding assistance to R37 until 1:16 PM. On 04/10/2024 at approximately 11:49 AM, staff started passing out lunch trays in the dining room and starting with the larger table set in front of the television. R65, R90, R37, R7, R60, R86, R63, R12, and R4 sat at the larger table set together. V22 provided R4's lunch tray first. R4 didn't want the main dish so V22 stated [V22] will get R4 a sandwich instead. At 12:02 PM, most of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-12 · tag F0676 — failed to keep up residents' daily-living abilities — patternEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide language support to non-English-speaking residents in accordance with professional standards of practice and facility policy. This failure impacts seven residents out of a total facility census of one hundred and nine residents. Findings: On 4/9/2024 at 10 AM, observed staff speaking English to R106. No communication board was at bedside. On 04/09/24 at 10:56 AM during interview V4 confirmed R106's primary/preferred language is Spanish. V4 stated that to communicate with R106, One of the CNAs speaks Spanish. Otherwise, she will touch the area of her body to tell us what is bothering her. On 04/10/24 at 9:20 AM during interview, V28 (CNA) stated she did not receive an orientation before providing resident care. R106 speaks Spanish but knows a little English. V29 (CNA) stated to speak with R106, staff find a coworker who speaks Spanish. There are no other services or resources available. On 04/10/24 at 9:30 AM V21 (CNA) stated there are 2 residents on the 2nd floor who speak Spanish. V21 stated that to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to ensure that a staff member supervised residents (R4, R7, R12, R26, R37, R53, R60, R63, R65, R86, R90, R91) sitting in the dining room. Findings include: On 04/09/2024 at 11:44 AM, V22 (CNA - Certified Nurse Aide) stated a CNA is supposed to watch the dining room when there are residents there, but it is difficult to do so if the CNAs also have their regular assignments involving residents' activities of daily living (ADL) care to carry out. On 04/10/2024 at 11:27 AM, multiple residents were in the dining room. Residents included R4, R7, R12, R26, R37, R53, R60, R63, R65, R86, R90, and R91. Residents R65, R90, R7, R37, R60, R86, R63, and R12 were sitting at the side with the television. R26 and R91 were talking in the middle of the room. In the smaller, activity side of the room, bingo concluded and V20 (Activity Aide) started cleaning up and assisting other residents back to their rooms. V20 left the room at 11:29 AM to take a resident to their room. No other staff in the dining room. Prior to leaving, V20…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-12 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to a.) provide thickened liquids as prescribed by physician affecting 1 resident (R71), b.) provide physician ordered oral nutritional supplements affecting 1 resident (R14), and c.) assess residents with a significant weight change and adjust nutrition interventions affecting 3 residents (R36, R71, R100) out of 6 residents reviewed for nutrition and weight loss in a final sample of 22. Findings include: 1. On 04/09/24 at 1:05 PM, observed R71 in room consuming lunch. R71 did not receive any liquids on R71's lunch tray. R71's lunch ticket read nectar thick liquids and had the following items listed on the meal ticket: nectar thick water, nectar thick juice, 4 ounces nectar thick dairy choice of milk, and nectar thick beverage of juice. V13 (Certified Nursing Assistant) stated the kitchen is supposed to send the thickened liquids on the tray because there are no thickened liquids available on the nursing unit. V13 stated this has happened…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-12 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to provide adequate staffing to ensure that nurses administer medications on time, staff supervise the dining rooms when fall-risk residents are present and provide residents' care needs. This has the potential to affect all the residents that reside on the second and third floors. Findings include: On 04/09/2024 at 11:44 AM, V22 (CNA - Certified Nurse Aide) stated the facility needs more staff. V22 stated a CNA is supposed to watch the dining room when there are residents there, but it is difficult to do so if the CNAs also have their regular room assignments and activities of daily living (ADL) care to carry out. V22 stated there are also a lot of residents on [V22's] assigned unit that requires total assistance and mechanical lifts for transfers. Two staff are required to do the mechanical transfers, so it is difficult to monitor the dining room if two are doing a transfer and the other CNA is rounding in the hall or doing ADL care. On 04/09/2024 at 1:32 PM, V45 (Family Member) stated the facility is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-12 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record reviews, the facility failed (a) to follow their policy and procedure to ensure consents were obtained prior to administering psychotropic medications to 3 residents (R27, R74, R76), (b) to ensure Abnormal Involuntary Scale (AIMS) were completed every six months for 2 residents (R14, R76), (c) to follow physician recommendation to attempt a gradual dose reduction (GDR) for 1 (R27) resident, and (d) to provide adequate documentation to support that a GDR was attempted or if contraindicated for 1 (R14) out 4 residents reviewed for psychotropic medications in a final sample of 22. Findings Include: On 4/10/24 at 2:47 PM, R27's electronic health record (EHR) reviewed. R27's physician orders show R27 is on antipsychotic medication Quetiapine 25 mg by mouth at bedtime related to diagnosis of Psychosis ordered on 11/15/21, on antidepressant medication Escitalopram 20 mg by mouth one time a day related to diagnosis of Major Depressive Disorder ordered on 4/27/20, and antianxiety medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-12 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record reviews, the facility (a) failed to properly discard multi-dose inhaler and insulins on expiration dates for 6 residents (R68, R362, R8, R56, R1, R89), (b) failed to date opened multi-dose insulins for 3 residents (R17, R34, R61), and (c) failed to follow their policy and procedure for medication storage and labeling to ensure medications were secured in a locked storage area from one out of three carts inspected for medication storage and labeling that could potentially affect all 53 residents residing on the second floor. Findings Include: On 4/09/24 at 9:03 AM, Surveyor observed a medication cart on the 2nd floor hallway left unattended and unlocked. There were house stocks medications sitting on top of the medication cart which include: Aspirin, Vitamin C, Vitamin B12, Cranberry, Calcium, Iron, Multivitamin, Stool Softener, Vitamin B1, Vitamin D, and Magnesium Oxide. At 9:07 AM, V7 (Agency Registered Nurse) came out of R88's room and stated that V7 was taking R88's blood pressure reading. At 9:15 AM, after preparing R88's medications,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-12 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to a.) ensure resident menus, individual food plan and preferences were followed affecting four residents (R29, R56, R75, R87), b.) provide menus that provide a variety of entrees which are not repetitive affecting three residents (R44, R70, R87), c.) communicate menu changes and/or food substitutions to residents affecting one resident (R70) out of 7 residents reviewed for menus in a final sample of 22. Findings Include: On 04/10/24 at 10:02 AM, during interview with Resident Council participants R29, R75, R87 all stated the kitchen was out of coffee this morning and no one received any coffee. R29 stated R29 did not receive any coffee this morning on R29's breakfast tray and when R29 asked the staff for a cup of coffee the staff told R29 there was no coffee to give her. R87 stated, I love coffee and want to get it at my meals and they run out of coffee all the time. On 04/10/24 at 10:10 AM, R87 stated, We always get pasta. There is too much pasta on the menu. R87 stated the menu repeats a lot. R44 stated, We…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-12 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide needed care or services by not ensuring compression stockings or compression wrap were applied, midline dressing was dated, educate, and assess residents who decided to apply compression wrap and develop a plan of care. These failures affected 3 (R20, R70 and R83) residents reviewed for quality of care in a final sample of 22. The findings include: R20's health record documented admission date on 12/20/2021 with diagnoses with not limited to Secondary parkinsonism, Chronic systolic (congestive) heart failure, Type 2 diabetes mellitus, Other asthma, Cardiomegaly, Hypertensive heart disease with heart failure, Atherosclerotic heart disease of native coronary artery without angina pectoris, Nonrheumatic aortic valve disorder, Spinal stenosis, Obstructive sleep apnea Vascular dementia, Anxiety disorder, Major depressive disorder, Hyperlipidemia, Obesity, Repeated falls, Pain in left knee, Other seborrheic dermatitis, Gastro-esophageal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure the low air loss mattress was in the correct setting for 1 (R47) resident and failed to ensure the left heel boot protector was in place for 1 (R14) out of 2 dependent residents reviewed for pressure wound prevention in a final sample of 22. Findings Include: R47's clinical records show R47 has diagnoses not limited to hemiplegia following cerebral infarction affecting left non-dominant side, dementia, and type 2 diabetes mellitus. R47's minimum data set (MDS) dated [DATE] shows R47 requires substantia/maximal assistance with rolling left and right on the bed. R47's Risk assessment dated [DATE] shows R47 is at risk in developing pressure wounds. R47's weight records show R47 weighs 196.6 pounds dated 4/4/24. R14's clinical records show R14 has diagnoses not limited to dementia, type 2 diabetes mellitus, and hypertensive heart diseases with heart failure. R14's MDS dated [DATE] shows R14 is cognitively impaired and requires…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-12 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure a resident receiving enteral feeding received appropriate care and services, enteral feeding was not administered as ordered and g-tube dressing was not changed daily for 1 (R1) resident reviewed for Tube feeding in a final sample of 22. The findings include: R1's health record documented admission date on 9/11/2021 with diagnoses with not limited to Dysphagia following cerebral infarction, Unspecified sequelae of cerebral infarction, Encephalopathy, Encounter for attention to gastrostomy, Type 2 diabetes mellitus with other circulatory complications, Gout due to renal impairment right hand, Other seizures, Vascular dementia, Heart disease, Atherosclerotic heart disease of native coronary artery without angina pectoris, Peripheral vascular disease, Hyperlipidemia, Chronic kidney disease, Hypothyroidism, Unspecified osteoarthritis, Personal history of covid-19, Essential (primary) hypertension. On 4/9/24 at 4:01pm Observed R1 lying in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that oxygen tubing and bubbler were dated, changed, and oxygen tubing was placed in a bag when not in use. These failures affected 2 (R65 and R106) residents reviewed for respiratory care in a final sample of 22. The findings include: R65' s health record documented admission date on 4/11/2023 with diagnoses with not limited to unspecified atrial fibrillation, Acute kidney failure, Retention of urine, Heart failure, Obstructive and reflux uropathy, Cardiomegaly, Atrioventricular block complete, Type 2 diabetes mellitus, Neurocognitive disorder with Lewy bodies, Polyarthritis, Gout, Tremor, Hyperlipidemia, Hypertensive heart disease with heart failure, Dementia in other diseases classified elsewhere, History of falling, Personal history of covid-19, Anemia, Insomnia. On 4/9/24 at 1:21pm Observed R65 sitting up on wheelchair in the dining room, alert and verbally responsive, with oxygen inhalation via nasal cannula at 3L/min, oxygen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-09-10 · tag F0550 — failed to protect resident dignity and rights — widespreadHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to assert the rights of the residents by not ensuring residents were afforded the opportunity to choose their own food menu items. This failure has the potential to affect 96 residents residing in the facility. Findings include: On 09/09/2023 at 11:15 AM, V10 (Food Service Manager) stated, Our menus are created on a monthly basis. I print the monthly menus and provide them to the Activity Department staff, who are responsible for passing out the menus to the residents. On 09/09/2023 at 12:24PM, V11 (Life Enrichment Director) stated, V10/Food Service Manager has never given me or any of my staff any of the menus to provide to the residents here at the facility. V10 began working here at the facility in July of this year. Prior to V10 working here, my staff and I used to pass out the menus to the residents. Since V10 has been working here, V10 has not provided menus for my department to give to the residents. I am unable to provide the menus to the residents if they are not provided to me by V10. I had a discussion with V10…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-10 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement their Involuntary Transfer and Discharge Process policy and failed to provide their bed hold policy upon discharge to hospital for one of one resident (R3), reviewed for involuntary discharge. Findings include: R3's medical record (Face Sheet, MDS-Minimum Data Set) documents R3 is a severely cognitively impaired [AGE] year-old admitted to the facility on 4.26.2023 with diagnoses including but not limited to: Vascular Dementia, unspecified severity, with agitation, restlessness and agitation, Major Depressive Disorder, single episode, unspecified, unspecified sequelae of cerebral infarction. R3's Petition for Involuntary/Judicial Admission dated 08.22.2023, completed and signed by V9 V14 (Social Services Director) documents in part: I assert that (R3) is a person with mental illness who: because of his or her illness is reasonably expected, unless treated on an inpatient basis, to engage in conduct placing such person or another in physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-10 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide their bed hold policy, upon discharge to hospital, for one of one resident (R3), reviewed for discharge Findings include: R3's medical record (Face Sheet, MDS-Minimum Data Set) documents R3 is a severely cognitively impaired [AGE] year-old admitted to the facility on 4.26.2023 with diagnoses including but not limited to: Vascular Dementia, unspecified severity, with agitation, restlessness and agitation, Major Depressive Disorder, single episode, unspecified, unspecified sequelae of cerebral infarction. On 09.09.2023 at 9:57am V2 (Director of Nursing) said R3 had a behavior that was unsafe for him (R3) and other residents and was unable to be redirected. His psychiatrist was contacted, and another psychiatric evaluation was ordered. V2 stated the facility prepared IVD (Involuntary Discharge) and orders were given for R3 to be sent to the hospital. V2 said she does not know if R3 received 30-day notice to residents but will find out from social…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-10 · tag F0626 — isolatedPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to permit a resident to return to the facility after hospitalization for one of one resident reviewed for discharge. Findings include: R3's medical record (Face Sheet, MDS-Minimum Data Set) documents R3 is a severely cognitively impaired [AGE] year-old admitted to the facility on 4.26.2023 with diagnoses including but not limited to: Vascular Dementia, unspecified severity, with agitation, restlessness and agitation, Major Depressive Disorder, single episode, unspecified, unspecified sequelae of cerebral infarction. On 09.09.2023 at 9:57am V2 (Director of Nursing) said R3 had a behavior that was unsafe for him (R3) and other residents and was unable to be redirected. His psychiatrist was contacted, and another psychiatric evaluation was ordered. V2 stated the facility prepared IVD (Involuntary Discharge) and orders were given for R3 to be sent to the hospital. V2 said she does not know if R3 received 30-day notice to residents but will find out from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-10 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow its policy on infection control and prevention to prevent the spread of COVID by not properly cohorting residents with confirmed COVID infections. This failure has the potential to affect two (R8, R11) residents out of four residents reviewed for infection control. Findings include: On 09/09/2023 at approximately 10:30 AM, V1 (Assistant Director of Nursing ADON/Infection Preventionist) confirmed there were COVID positive residents residing in the facility. V1 provided surveyor with a list of COVID positive residents. A total of two residents in the facility were positive for COVID. The two COVID positive residents resided in a room with another resident who were listed as PUI/Person Under Investigation. On 09/09/203 at 11:02 AM, V13 (Registered Nurse/RN) stated, R9 is on contact isolation for COVID. R8 has not tested positive for COVID and is a PUI for COVID exposure. R9 also reside in the same room as R8. On 09/09/2023 at 3:21 PM, R2 stated, I…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$53,336 in federal fines across 3 penalties.
- $29,520 — penalty dated 2026-04-02
- $14,505 — penalty dated 2025-03-14
- $9,311 — penalty dated 2023-11-17
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to PEARL HEALTHCARE — 15 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.7 | -0.7 vs chain |
| Health inspection | 2 of 5 | 2.7 | -0.7 vs chain |
| Staffing | 2 of 5 | 2.1 | -0.1 vs chain |
| Quality measures | 3 of 5 | 3.7 | -0.7 vs chain |
The other 14 homes this chain runs (chain average 2.7★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| MONTCLARE HOLDING COMPANY LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 07/01/2023 |
| BEN COHEN TRUST FBO JOANNA DAVISON | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 9% | since 07/01/2023 |
| BEN COHEN TRUST FBO JOHN C. DAVISON | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 9% | since 07/01/2023 |
| BEN COHEN TRUST FBO MARK EDWARD DAVISON | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 9% | since 07/01/2023 |
| CONLEY, ERIN | Individual | W-2 MANAGING EMPLOYEE | — | since 06/01/2023 |
| ZEFFREN, EITAN | Individual | CORPORATE OFFICER | — | since 07/01/2023 |
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $409K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145844. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-02, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.