The Pearl of Fox River Valley
1950 Larkin Avenue, Elgin, IL 60123 · For profit - Limited Liability company · 112 certified beds · (847) 742-7070 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- it has abuse, neglect, or exploitation citations (F0600, F0609) — most recent Nov 2023
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (30) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $142,448 in federal fines (most recent 2024-07-11)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 3.3% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.9% | 6.3% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.5% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.2% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 97.7% | 54.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.1% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 12.9% | 14.3% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 16.0% | 18.3% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 82.6% | 91.8% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 2.8% | 4.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 25.0% | 20.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 13.6% | 21.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.9% | 2.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 18.5% | 63.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 31.6% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 12.3% | 13.9% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 4.08 | 2.02 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.68 | 2.22 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
60.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 134 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 42.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 59 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.27 therapist hours per resident per day in 2026Q1 — more than 41% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 60.3%CMS range 52.2–66.7 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 8.2%CMS range 5.7–11.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 42.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 40.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 40.7% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.3% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.4%CMS range 4.3–11.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.00 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 112 beds and averages 95.4 residents a day — about 85% occupied, or roughly 17 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.475 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 1.21 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.92 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.23 hrs/resident/day on weekends vs 3.58 on weekdays — 10% thinner on weekends. RN hours go from 1.25 to 1.09 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
30 citations, most serious first. The 13 most serious are shown; the remaining 17 are one tap away and print in full.
- Immediate jeopardy · J2023-11-30 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that R10 was free from physical, mental, and emotional abuse from an agency staff, V15 (CNA/Certified Nurse Assistant). The facility also failed to implement its policy to keep R10 free from further abuse. This failure resulted in Immediate Jeopardy on 11/5/2023 at 9:00 A.M., when R10 had sustained physical, emotional harm and mental distress from abusive care provided by V15. The facility also failed to implement their abuse policy by not reporting and investigating V15's inappropriate behavior such as yanking resident's bed rail, abrupt with care, ignoring call lights, that had occurred on 11/1/2023, and this had led to physical abuse on 11/5/2023 when V15 jerked R10's arm. The facility also failed to protect other residents from potential abuse when V15 was not suspended from work after the incident with R10. V1 (Administrator), V2 (Director of Nursing) and V28 (Vice President of Operations) were notified of the immediate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-07-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure safe transport of resident to the shower room when a shower chair was utilized for the transfer in place of a wheelchair. This failure resulted in R24 falling from the chair and fracturing both of her legs. This applies to 1 of 4 residents (R24) reviewed for accidents in the sample of 26. The findings include: R24 is a [AGE] year-old female admitted to the facility on [DATE], with diagnoses that include Multiple Sclerosis, Chronic pain, and Polyneuropathy. R24's MDS (Minimum Data Set) assessment dated [DATE], documents that resident requires substantial to maximal assistance with lying to sitting on side of bed: The ability to move from lying on the back to sitting on the side of the bed and with no back support. R24 was also assessed to be cognitively intact as evidenced by a BIMS (Brief Interview of Mental Status) score of 15/15. The Facility Reported Incident dated June 13, 2024, stated that at approximately 6:30 AM Certified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2023-11-30 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement their abuse policy regarding immediate reporting and investigation of an alleged abuse. The delay in reporting and investigating meant that V15(CNA/Certified Nursing Assistant) staff continued to work after R10 made allegation of inappropriate behavior, yanking R10's bed rail and was abrupt with care. This failure resulted in R10 sustaining bruises, emotional harm and mental distress from abusive care provided by V15. This applies to one of three residents (R10) reviewed for injuries of unknown origin and abuse. The findings include: The EMR (Electronic Medical Record) showed that R10, an [AGE] year-old, was admitted to the facility on [DATE]. R10's diagnoses included but not limited to atrial fibrillation, thrombocytopenia, S/P (status post) CABG (coronary artery bypass graft), history of DVT (deep vein thrombosis), iron deficiency anemia, myocardial infarction, obsessive-compulsive disorder, CAD (coronary artery disease),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement pressure ulcer prevention measures for 2 of 6 residents (R10,R91) reviewed for pressure ulcers in the sample of 43.The findings include:1) R10's electronic face sheet printed on 9/4/25 showed R10 has diagnoses including but not limited to Parkinson's disease, dementia with behaviors, hypertension, hyperlipidemia, and osteoarthritis. R10's facility assessment dated [DATE] showed R10 has moderate cognitive impairment and is at risk for pressure ulcers. Fall risk evaluation 7/10/25 high risk R10's care plan dated 4/30/24 showed, (R10) has an actual impairment to skin integrity and is at risk for additional skin breakdown related to the following comorbidities but not limited to Parkinson's, unsteadiness on feet, abnormalities of gait and mobility, lack of coordination, hypertension, repeated falls .Interventions: off load heels . R10's skin risk assessment dated [DATE] showed R10 is a high risk for skin breakdown. On 9/3/25 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to supervise 2 residents (R91,R94) during meal times, failed to transfer a resident (R60) with a gait belt, failed to ensure fall precautions were in place for a resident (R16). These failures apply to 4 of 9 residents reviewed for safety/supervision in the sample of 43.The findings include:1) R91's electronic face sheet printed on 9/4/25 showed R91 has diagnoses including but not limited to metabolic encephalopathy, chronic kidney disease stage 4, Alzheimer's disease, major depressive disorder, and congestive heart failure. R91's facility assessment dated [DATE] showed R91 has severe cognitive impairment and requires an altered diet. R91's physician's orders dated 5/7/25 showed, Regular diet, puree texture, nectar thick liquids consistency. R91's speech therapy Discharge summary dated [DATE] showed, diet: puree/nectar thick liquids, 1:1 supervision. On 9/3/25 at 12:33PM, R91 was sitting in his wheelchair in his room feeding himself a pureed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-04 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide catheter care, ensure a drainage bag is not laying on the floor, and kept below the level of the bladder for 4 of 5 residents (R6, R13, R58, & R91) reviewed for catheters in the sample of 43.The findings include:1. On 9/2/25 at 10:01 AM, R13 was sitting up in her bed and her indwelling urinary drainage bag was on a hook on her nightstand. R13 was asked what kind of catheter care the facility staff provided and she stated they empty the drainage bag three times a day. They change her catheter for her. R13 stated she does not receive peri care and cleaning of her catheter tubing every day. R13 stated that it is done sometimes by the staff but not daily. R13 stated she does not clean her peri area daily and does not clean the catheter tubing. R13 stated she tries to clean her peri area twice a week when she has a shower. R13 stated she was willing to receive catheter care education. On 9/3/25 at 1:08 PM, V16 stated the catheter care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-04 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure residents on a pureed diet received a pureed dinner roll during the lunch meal for 8 of 8 residents (R16, R18, R68, R69, R72, R79, R91, and R94) reviewed for pureed diets in the sample of 43.The findings include:On 9/2/2025 at 10:22 AM, an initial tour of the kitchen was conducted. V4 (Dietary Manager) said the residents lunch meal on that day included herbed turkey, California blend vegetables, mashed potatoes and gravy, cookies, and dinner rolls. At 11:27 AM, dietary staff were observed preparing the trays for the lunch meal service. No pureed dinner rolls were observed being provided to the residents on a pureed diet. At 12:55 PM, V22 (Cook) was not in the kitchen at the time. V4 was asked about the pureed dinner rolls not being served to the residents with pureed diets. V4 said she would ask V22 if he put it in with the pureed turkey. On 9/2/2025 at 1:53 PM, V3 (Registered Dietitian-RD) said the dinner rolls should have been served at lunch to the residents on a pureed diet to make sure they get…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-04 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the dignity of a resident was maintained for 1 of 2 residents (R109) reviewed for dignity in the sample of 43.The findings include:On 9/03/2025 at 10:11 AM, during the resident group meeting, R96 said his roommate (R109) had a mess in their bathroom a couple weeks ago. R96 said a housekeeper and a CNA (Certified Nursing Assistant) were going back and forth about whose job it was to clean it up. R96 said he thinks the housekeeper took pictures of the mess in the bathroom. R96 was not able to identify the housekeeper, or the CNA involved in the incident.On 9/3/2025 at 1:18 PM, V1 (Administrator) was asked about the incident regarding a housekeeper and CNA going back and forth in front of residents about whose responsibility it is to clean up a mess in a resident's bathroom. V1 said she was not aware of the incident. At 1:22 PM, V1 and this surveyor went to speak with V5 (Housekeeping Supervisor). V5 said she was told by one of the housekeepers that a CNA would not clean the stool up in a resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-04 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow their policy for a resident to self-administer medications for 1 of 1 resident (R108) reviewed for self-administration in the sample of 43. The findings include:R108's face sheet printed on 9/3/25 showed diagnoses including but not limited to congestive heart failure, hypertension, diabetes mellitus, cardiomyopathy, and stage three kidney disease. R108's facility assessment dated [DATE] showed moderate cognitive impairment. R108's September 2025 order summary report showed an order start dated 4/23/25 for: Sildenafil citrate (Viagra) oral tablet 100 milligrams. Give 1 tablet by mouth as needed for erectile dysfunction, supervised self-administration daily on an empty stomach. On 9/2/25 at 10:05 AM, R108 was lying in bed and the bedside table had a pill vial with approximately 12 tablets in it. The label showed it was Viagra and to take one tablet one hour prior to intercourse. R108 stated he has been using it for the last two to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-04 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to apply compression stockings for 2 of 2 residents (R10,R91) reviewed for quality of care in the sample of 43.The findings include:1) R10's electronic face sheet printed on 9/4/25 showed R10 has diagnoses including but not limited to Parkinson's disease, dementia with behaviors, hypertension, hyperlipidemia, and osteoarthritis. R10's facility assessment dated [DATE] showed R10 has moderate cognitive impairment. R10's physician's orders dated 4/30/24 showed, Compression stockings to bilateral lower extremities. On 9/2/25 at 12:10PM, R10 was up in his wheelchair with no compression stockings on his feet. R10 was unable to recall if he wears them or not. On 9/3/25 at 8:52AM, V6 (Wound Care Nurse) and V13 (Certified Nursing Assistant-CNA) assisted R10 to lay down in bed. V6 removed R10's pants and R10 did not have compression stockings on. V13 stated she was not sure if R10 is supposed to have compressions stockings on or not. V6 stated she is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-04 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure physician prescribed medications were administered as ordered for 1 of 1 resident (R3) reviewed for medication administration in the sample of 43. The findings include: R3's face sheet printed on 9/3/25 showed diagnoses including but not limited to cellulitis of right lower leg, cognitive communication deficit, chronic kidney disease, edema (swelling caused by excess fluid in tissues), and paranoid schizophrenia. R3's September 2025 order summary report showed an order start dated 7/10/25 for: Bumetanide (Bumex/diuretic) tablet 2 milligrams. Give one tablet by mouth in the morning for fluid retention. R3's September 2025 medication administration report (MAR) showed the Bumex medication scheduled to be given at 6 AM daily. The same report showed documentation it was given on 9/2/25 at the scheduled time. On 9/2/25 at 12:25 PM, R3 was seated in a chair in his room. R3 was alert and talkative. A plastic medication cup was on the bedside table next to R3. The cup held a white tablet that had been split in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-04 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to wear personal protective equipment (PPE) during catheter care for a resident (R91) on Enhanced Barrier Precautions, failed to perform glove changes during resident care. This applies to 1 of 1 residents reviewed for infection control in the sample of 43.The findings include:R91's electronic face sheet printed on 9/4/25 showed R91 has diagnoses including but not limited to metabolic encephalopathy, chronic kidney disease stage 4, Alzheimer's disease, major depressive disorder, and congestive heart failure.R91's care plan dated 1/11/25 showed, (R91) is on enhanced barrier precautions .ensure that gown and gloves are used during high-contact resident care activities (like dressing, bathing/showering, transferring, providing hygiene, changing linens, changing briefs or assisting with toileting, device care or use for those with central line, urinary catheter, feeding tube, tracheostomy/ventilator, and wound care for any skin opening requiring a dressing) that provide opportunities for transfer of MDROs…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-21 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the pharmacist's Medication Regimen Review (MRR) failed to identify the transcription omission of a resident's thyroid medication for her hypothyroidism diagnosis at the time of her readmission. This applies to 1 of 3 (R1) residents reviewed for pharmacy services. The finding includes: R1's EMR (Electronic Medical Record) showed R1 was discharged from the facility on 8/16/2024 and readmitted on [DATE] after she had an ER (Emergency Room) visit. R1's admission Record sheet showed R1 had an active diagnosis of hypothyroidism identified on 6/17/2024. On 11/15/2024 at 10:45 AM, R1 was interviewed regarding her medications. During the interview, R1 had difficulty expressing her thoughts and became frustrated at times. R1 said she felt confused, and tired and had trouble seeing close objects like her call light. R1 said she was worried because her community physician (V25) informed her she had not been receiving her thyroid medication and now her levels were too high. R1 said she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 17 citations
- Potential for harm · Dcited before2024-11-21 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to transcribe a resident's medications as ordered, resulting in the original does of thyroid medication not being administered for 79 days. This applies to 1 of 5 (R1) residents reviewed for medications. The finding includes: R1's EMR (Electronic Medical Record) showed R1 was discharged from the facility on 8/16/2024 and readmitted on [DATE] after she had an ER (Emergency Room) visit. R1's admission Record sheet showed R1 had an active diagnosis of hypothyroidism identified on 6/17/2024. On 11/15/2024 at 10:45 AM, R1 was interviewed regarding her medications. During the interview, R1 had difficulty expressing her thoughts and became frustrated at times. R1 said she felt confused, and tired, and she was having trouble seeing close objects like her call light. R1 said she was worried because her Community Physician (V25) informed her she had not been receiving her thyroid medication and now her levels were too high. R1 said she was not sure why her thyroid…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-11 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to document and promptly resolve resident's stated concerns. This applies to 5 of 5 residents (R29, R43, R85, R38 and R24) reviewed for grievances in the sample of 26. The findings include: 1.During the resident meeting on July 9, 2024, at 1:00 PM, V11 (Ombudsman) asked the resident group if residents' prior concerns had been resolved. R29 (RCP-Resident Council President) stated the previous concern raised regarding R1(confused peer) wandering into other resident's rooms had not been resolved. R43 (resident who regularly attends resident council) stated R1 continues to wander into other resident's rooms after his visitors leave. R43 stated R1 will cuss at other residents if residents tell R1 to leave their room and some residents will cuss at R1 when he tries to enter their rooms. R85 and R38 (residents who regularly attend resident council meetings) also agreed R1 continues to wander into other resident's rooms remains a concern that has not changed since initially brought up in the May 20, 2024, Resident Council Meeting.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-11 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain resident weights in accordance with physician orders. This applies to 5 of 5 residents (R21, R60, R14, R37, R61) reviewed for weight documentation in the sample of 26. The findings include: 1.R21 was admitted to the facility on [DATE], with multiple diagnoses including, heart failure unspecified, atrial fibrillation, chronic kidney disease stage 3, and type 2 diabetes according to R21's face sheet. R21's physician order summary showed an order initiated on May 28, 2024, to obtain daily weights (on the same scale)-record weight and scale if weight differences is 2 pounds from prior day, reweigh and document every day shift. R21's weight record showed R21 was weighed on May 29, 2024, June 10, 2024, June 18, 2024, and June 26, 2024, and July 6, 2024. There were no daily weights documented. The record showed the weights as follows: May 29, 2024, 262 lbs.(pounds) (Mechanical Lift) June 10, 2024, 255.2 lbs. (Mechanical Lift) June 18, 2024, 258 lbs.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-11 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to puree foods to a smooth consistency. This applies to 6 of 6 residents (R1, R56, R66, R68, R99 and R406) reviewed for pureed diets. The findings include: On July 8, 2024 at 12:30 PM, R66 was sitting in wheelchair and eating her lunch in her room. R66's meal ticket, dated 7/8/24, showed R66 was to receive a pureed diet including a serving of pureed beef top round roast beef. The pureed beef on R66's meal plate looked very lumpy with solid particles of beef visible in the serving. On July 8, 2024 at 12:34 PM in R66's room during lunch, V21 (Food Service Director) observed R66's pureed beef and stated it appeared to need more thickener. On July 8, 2024 at 12:38 PM in the kitchen after lunch service, V21 tasted the leftover pureed beef from the steam table line that was served to the pureed residents. V21 stated the pureed beef was not completely pureed and should be pureed further. The pureed beef tasted lumpy and had a large amount of small pieces of unpureed beef that required some chewing. On July 10, 2024 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain treatment orders for a newly admitted resident with pressure ulcers. This applies to 1 of 3 residents (R256) reviewed for pressure ulcers in the sample of 26. The findings include: R256's EMR (Electronic Medical Record) showed R256 was admitted to the facility on [DATE], with multiple diagnoses including encephalopathy, pressure ulcer of right buttock, pressure ulcer of left buttock, pressure ulcer of right heel, chronic kidney disease, and urinary tract infection. R256's MDS (Minimum Data Set) dated July 4, 2024, showed R256 had moderate cognitive impairment. The MDS continued to show R256 had two stage three pressure ulcers, two unstageable pressure ulcers, and one deep tissue pressure injury present on admission to the facility. On July 8, 2024, at 10:33 AM, R256 said she has wounds on her buttocks. On July 10, 2024, at 9:44 AM, V28 (Wound Care Nurse) said R256 was admitted to the facility on [DATE], with multiple pressure ulcers. V28…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide indwelling catheter care in a manner that would prevent infection. The facility also failed to ensure indwelling urinary catheter is kept secured to prevent from pulling and tugging and prevent catheter related skin trauma. This applies to 3 of 5 residents (R1, R70 and R86) reviewed for indwelling catheter care in the sample of 26. The Findings include: 1. R1, a [AGE] year-old with diagnoses of hemiplegia and hemiparesis; lack of coordination; flexion deformity, UTI (urinary tract infection), presence of urogenital implant and epilepsy. R1 was admitted to the facility on [DATE]. On July 08, 2024, at 10:00 A.M, R1 was sitting in his wheelchair by the hallway next to the shower room R1 was with V18 (CNA-Certified Nursing Assistant). V18 was observed placing R1's indwelling catheter tubing and drainage bag to the other side of R1's wheelchair arm rest. R1 was indwelling catheter tubing was cloudy with yellowish sediments and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure incontinence care was provided per a resident's request for 1 of 4 residents (R10) reviewed for incontinence care in the sample of 10. The findings include: R10's face sheet showed she was admitted to the facility on [DATE] with diagnoses to include radiculopathy of the sacral and sacrococcygeal region, rash and other nonspecific skin eruption, atherosclerotic heart disease, morbid obesity, major depressive disorder, chronic pain, and candidiasis. R10's facility assessment dated [DATE] showed she has no cognitive impairment. R10's care plan initiated 10/9/19 showed, [R10] displays frequent bladder incontinence related to medication side effects . [R10] will remain free from skin breakdown due to incontinence and brief use through next review . Incontinence: I would like the staff to check me for incontinence episode every two hours and as needed. I would also need assistance to wash, rinse, and dry my perineum . R10's care plan initiated 12/10/19…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-30 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement the facility's abuse policy and report and investigate an allegation of physical abuse. This applies to one of three residents (R10) reviewed for injuries of unknown origin. The findings include: The facility's abuse policy dated 7/14/2023 showed It is the facility's policy to provide professional care and services in an environment that is free from any type of abuse, corporal punishment, misappropriation of property, exploitation, neglect, or mistreatment. The facility follows the federal guidelines dedicated to prevention of abuse and timely and through investigations of allegations Abuse is willful infliction of mistreatment, injury, unreasonable confinement, intimidation, or punishment. Abuse assumes intent to harm, but inadvertent or careless behavior done deliberately that results in harm maybe considered abuse. Types of abuse: 1. Physical 2. Verbal 3. Mental 9. Injury of unknown origin Prevention of abuse: Identify,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-22 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide Covid 19 vaccine for a resident who did request to be vaccinated. This affects 1 resident (R1) of 3 reviewed for vaccination in the sample of 3. According to the facility face sheet, R1 was admitted to the facility 9/19/21 with multiple cardiac diagnoses and other diagnoses. R1 was [AGE] years old at the time of the investigation. On 11/21/22 at 11:44 am, V10 (family to R1) stated she had asked the infection control Nurse (V4) as early as October 1st for the latest vaccine for Covid 19 prevention and the request was not fulfilled and no explanation was given. On 11/21/23 at 1:15pm, V4 stated she was the infection control and preventionist (ICP) until she was let go by the facility one month ago. V4 stated she did receive a request for Covid 19 vaccine from the family of R1 but it was before the vaccine was available, to her knowledge. V4 stated she did inform the facility of the requests for vaccine before leaving the position. On 11/22/23, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-16 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure resident medications were stored at the required temperature for 4 of 4 residents (R2, R31, R34, R57) reviewed for medication storage in the sample of 18. The findings include: On 8/15/23 at 10:50 AM, On the 100 south hall in the medication room/south cubex room behind the nurses station was a black refrigerator with two different thermometers inside the refrigerator. One showed 50 degrees and the other showed 56 degrees Fahrenheit. Items stored in the refrigerator were the facilities Ativan E-Kit with contents of Lorazepam injections solution (anti anxiety medication). Aplisol TB solution multi use vial, R2's and R34's lorazepam solution, R31's Humalog kwik pen insulin and R57 Aspart kwik pen insulin. When the thermometers were observed by this surveyor and V5 (Infection Preventionist) IP and when asked about the temperatures V5 said Oh that is a pretty high temperature for the fridge it should be at 40 degrees. It is pretty warm in there for a fridge. The facilities refrigerator logs for the south…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-16 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure resident grievances/concerns were responded to in a timely manner for 2 of 5 residents (R18, R28) reviewed for grievances in the sample of 18. The findings include: On 8/15/23 at 10:30 AM, during the resident council meeting R28 said she filed a grievance 5 weeks ago with social services about some missing clothing items and until yesterday when You guys came no one had gotten back to me about any of them. R28 said she kept a copy of the grievances she had filed. R28 gave the surveyor copies of her grievance/concern forms and those are dated 7/8/23 and indicate she was missing clothing items, a mechanical lift sling she had personally purchased, and also about clothing that was damaged in the laundry. During the same resident council meeting R18 said she also has filed a grievance form that no one had followed up on. On 8/16/23 at 8:15 AM, R18 said she had filed a grievance/concern form about missing remote controls and clothing a few weeks ago back in July 2023 and no one has yet talked with her about any of it. R18…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-16 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to assist a resident with ambulation and accurately document his progress to ensure his ability to ambulate did not diminish. This applies to 1 of 8 residents (R41) reviewed for restorative services in the sample of 18. The findings include: On 8/14/23 at 10:00 AM R41 was lying in bed, dressed in a gown. Resident stated that he has not been up to walk in a long time and would like to be able to walk more. On 8/16/23 at 8:20 AM V15 (Occupational Therapist) stated, He was walking when he was working with us in May. You will have to talk to restorative about what he is doing now. On 8/16/23 at 8:45 AM V16 (CNA-Restorative) stated, We walk with him with the prosthesis or he rides the bicycle. He goes at least twice a week. He is doing ok. He is very forgetful and he says we are not seeing him but we are. On 8/16/23 at 10:00 AM R41 was dressed in a gown, hair uncombed. Resident states he was not walked yesterday or today. R41 stated, No I haven't…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure that a resident's non-pressure wound dressings were applied as ordered. This applies to 1 of 4 residents (R63) reviewed for for non-pressure wounds in the sample of 18. The findings include: On 8/14/23 at 10:34 AM R63 was siting in his recliner in his room watching television. R63 had his legs elevated on the foot rest. R63's lower legs (below his knees) were swollen and red and had multiple scabs and areas of open skin. R63 stated, I have one complaint. I took a shower on Friday night and the nurse refused to wrap my legs. She said it was not her job and the girl could do it on Monday. My legs have not been wrapped all weekend. On 8/14/23 at 11:38 AM V9 (Wound Nurse LPN) stated, The nurse texted me this morning and I just saw the text. We changed the dressings on Friday so unless they showered him after that, we changed them. At 11:45 AM Surveyor entered R63's room with V9 and V14 (Wound Tech-CNA). R63 repeated the same story about the nurse refusing to wrap his legs on Friday and told him they can do…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to identify and assess two resident's pressure wounds prior to them being a Stage 3 and Stage 4 pressure wound. This applies to 2 of 6 residents (R64 and R1) reviewed for pressure wounds in a sample of 18. The findings include: 1. On 8/15/23 at 2:29 PM, R64 was lying in bed, dressed in a gown, asleep. V9 (Wound Care LPN) entered the room to assess R64's sacral wound and change the dressing with the wound care physician and V14 (Wound Tech- CNA). R64 was assisted to turn onto her right side and V9 removed the old dressing. R64 has a baseball sized open wound on her sacrum. The area appeared clean with no signs of infection. The area was red with a beefy appearance and upon physician assessment also showed to have undermining. Resident does not appear to have pain with assessment or dressing change. The area was cleaned with normal saline and a clean dressing was applied. R64's Progress Notes dated 5/31/23 states, Resident is alert in bed with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-16 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to administer medications ordered. There were 30 opportunities with 2 errors resulting in a 6.67% error rate. This applies to 1 of 3 residents (R58) observed during the medication pass in a sample of 18. The findings include: On 8/15/23 at 7:46 AM, V11 (RN) prepared medications to administer to R58. V11 administered 12 medications. V11 then moved on to prepare medications for another resident. V11 was asked to return to the computer screen containing R58's medications. Upon doing this V11 saw that she had missed 2 medications Calcium and Novolog Insulin. R58's Medication Administration Record for 8/2023 shows that R58 has orders for Calcium 500 + D3 tablet 500-600mg-unit 1 tablet by mouth 2 times a day at 9:00 AM and 5:00PM and Novolog Solution 100 units/ml 18 units subcutaneously before meals ordered at 8:00 AM, 11:00 AM and 4:00PM. V11 reviewed the medications, removed a bottle of Calcium 600 + D3 oral tablet 500-200mg/mcg from the medication cart and prepared to administer 1 tablet to R58. Surveyor pointed out…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-16 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure that a resident received her insulin as ordered. This applies to 1 of 3 residents (R58) reviewed for significant medication errors in a sample of 18. The findings include: On 8/15/23 at 7:46 AM V11 (RN) prepared medications to administer to R58. V11 administer 12 medications. V11 then moved on to prepare medications for another resident. V11 was asked to return to the computer screen containing R58's medications. Upon doing this V11 saw that she had missed R58's Novolog Insulin order. R58's Medication Administration Record for 8/2023 shows that R58 has orders for Novolog Solution 100 units/ml 18 units subcutaneously before meals ordered at 8:00 AM, 11:00 AM and 4:00PM. V11 reviewed the order for the Novolog Insulin and stated, That is supposed to be given before meals- that is not me. V11 did not administer the Novolog insulin to R58. On 8/15/23 at 11:00 AM R58 confirmed that she did not receive her Novolog Insulin before breakfast on 8/15/23. The facility policy entitled Medication Pass last reviewed on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-16 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation interview and record review the facility failed to ensure housekeeping staff wore the correct Personal Protective Equipment (PPE) when cleaning a contact isolation room which applies to 1 of 18 residents (R61) reviewed for infection control in a sample of 18. The findings include: R61's Face sheet printed on 8/16/23 showed R61 was admitted to the facility on [DATE] with diagnoses which includes non-pressure chronic ulcer of other part of left foot with necrosis of muscle and Methicillin Resistant Staphylococcus Aureus (MRSA) infection. R61's Physician Order Sheet printed on 8/16/23 showed R61 has an order for contact isolation precautions for MRSA wound left foot with a start date of 8/5/23. On 8/14/23 at 8:45 AM, V8 Registered Nurse stated R61 was on contact isolation due to having a MRSA infection of R61's left ankle/foot wound. V8 referred to the contact isolation sign and PPE cart next to doorway. On 8/15/23 at 2:10 PM, V6 Housekeeper was in R61's room cleaning without wearing a gown. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$142,448 in federal fines across 2 penalties.
- $10,033 — penalty dated 2024-07-11
- $132,415 — penalty dated 2023-11-22
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to PEARL HEALTHCARE — 15 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 2.7 | +0.3 vs chain |
| Health inspection | 3 of 5 | 2.7 | +0.3 vs chain |
| Staffing | 3 of 5 | 2.1 | +0.9 vs chain |
| Quality measures | 4 of 5 | 3.7 | +0.3 vs chain |
The other 14 homes this chain runs (chain average 2.7★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| DOROS GENERATION TRUST U/A/D 1/3/12 | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 43% | since 10/01/2018 |
| GPN FAMILY TRUST U/A/D 4/28/08 | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 43% | since 10/01/2018 |
| OAKWAY OPERATIONS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 15% | since 10/01/2018 |
| CIBC BANK USA | Organization | 5% OR GREATER SECURITY INTEREST; OPERATIONAL/MANAGERIAL CONTROL | — | since 10/01/2018 |
| LARKIN AVE PROPERTY HOLDINGS, LLC | Organization | 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | — | since 10/01/2018 |
| SHABAT, MENACHEM | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/01/2018 |
| LEGACY HEALTHCARE FINANCIAL SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/01/2018 |
| AVELINO, JESSICA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/02/2021 |
| SHAH, ASAD | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/01/2018 |
| MILLER COOPER & CO, LTD | Organization | ADP OF THE SNF | — | since 01/01/2024 |
CMS files one row per role, so the 19 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.
7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 71% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.6M paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145699. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.