Pearl Of Naperville, The
200 Martin Avenue, Naperville, IL 60540 · For profit - Limited Liability company · 115 certified beds · (630) 355-4111 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 6.8% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 9.5% | 6.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.7% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 98.2% | 54.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.9% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 11.8% | 14.3% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 10.0% | 18.3% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 90.4% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.6% | 4.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 22.5% | 20.6% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 18.6% | 21.7% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 3.1% | 2.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 93.1% | 63.1% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 26.7% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 22.8% | 13.9% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.74 | 2.02 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.61 | 2.22 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
38.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 75 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 66.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 47 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.29 therapist hours per resident per day in 2026Q1 — more than 46% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 38.5%CMS range 30.8–52.9 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.2%CMS range 7.8–16.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 66.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 61.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 38.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 97.8% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 2.2% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.2% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 10.4%CMS range 6.7–15.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.33 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 115 beds and averages 88.7 residents a day — about 77% occupied, or roughly 26 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.36 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.88 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.57 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.79 hrs/resident/day on weekends vs 3.59 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 1.01 to 0.56 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 49% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
42 citations, most serious first. The 11 most serious are shown; the remaining 31 are one tap away and print in full.
- Actual harm · G2024-11-01 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident was free from sexual abuse. This resulted in R1 being being afraid and in shock. This applies to 1 of 3 residents (R1) reviewed for abuse in the sample of 3. The findings include: R1's face sheet shows she is a [AGE] year-old female admitted to the facility 8/9/23, with diagnoses including major depressive disorder, unspecified dementia, and frontotemporal neurocognitive disorder. R1's Minimum Data Set assessment dated [DATE] shows she is cognitively intact with a Brief Interview for Mental Status score of 15, with no behaviors of psychosis including hallucinations, delusions, no behavioral symptoms or rejections of cares. The facility's Initial Report, dated 10/21/24, documents R1 alleged housekeeping services V4 (Former Employee/Laundry Aide) exposed himself in an appropriate manner. The Final Report documents R1 alleged V4 entered her room and exposed himself while R1 was sleeping. An interview conducted with V4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-05 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure staff responded timely to residents' requests for care assistance and/or pain medication in accordance with their policy.This applies to 4 of 4 residents (R1, R2, R3, and R4) reviewed for call light response in the sample of 4.The findings include:1.On May 4, 2026, at 10:15 AM, V5 (Staffing Coordinator) stated she received a call from V6 (Agency CNA/ Certified Nursing Assistant) on April 29, 2026, at around 8:00 PM. V5 stated at the same time, she received a call from V7 (LPN/ Licensed Practical Nurse) who was working the 7:00 PM until 7:30 AM shift on April 29, 2026. V5 stated V6 was working, the 2:00 PM to 10:00 PM shift on April 29, 2026. V5 stated during the phone call with V6, V6 was talking loudly and raising her voice while complaining that V7 accused her of being on break for over an hour and not answering R1's call light for 59 minutes.V7 provided a written statement, dated April 29, 2026, that described how V7 was approached by V4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-05 · tag F0559 — patternHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide residents or their representatives with written notices for room changes. This applies to 5 of 5 residents (R1-R5) reviewed for resident rights.The findings include:1.On 2/04/2026 at 10:30 AM, R1 was in her room, upset. R1 said she moved into her current room without being notified for the reason of the move on 1/28/2026. R1 said she had been admitted to the facility in 2021 and had always resided in the same room. R1 said maintenance staff came to her room and started packing her personal belongings on 1/28/2026, and she became upset because she had not been informed prior to the room change. R1 said then the management staff came to her room and informed her that her daughter (V14) was notified of the room change. R1 said she made her own decisions and filed a grievance on 1/28/2026. R1 continued to say she was still so upset with the facility's failure to notify her prior to the room change and was still unsure why she was moved. On 2/04/2026 at 12:30 PM, V12 (Maintenance Director) said on the morning of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-12-18 · tag F0868 — widespreadHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure QAPI (Quality Assurance Performance Improvement) meetings were held quarterly, and the required members were in attendance. This has the potential to affect all 93 residents residing in the facility. The Findings include: CMS form 671, completed on December 15, 2025, by V1 (Administrator) shows a census of 93 residents residing in the facility.V1 (Administrator) provided the QAPI meeting attendance records from November 2024 through December 9, 2025. The attendance document showed the QAPI meeting attendance on November 11, 2024, did not have the signature of the Director of Nursing or indicate their presence at the meeting. The attendance document showed the QAPI meeting attendance on December 10, 2024, did not have the signature of the Administrator, nor indicated their presence at the meeting. The next QAPI meeting attendance document was dated July 8, 2025, and the Medical Director/or designee signature was missing. There was no attendance records provided for the months of January 2025, February 2025, March…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-18 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow CDC (Centers for Disease Control and Prevention) guidelines for pneumococcal vaccines. This applies to 5 of 5 residents (R8, R12, R21, R39, and R50) reviewed for immunizations in the sample of 20. The findings include:1. The EMR (Electronic Medical Record) showed R8 was a [AGE] year-old resident admitted to the facility on [DATE]. R8's Immunization Report, dated December 17, 2025, showed R8 received the PCV20 (Pneumococcal Conjugate Vaccine 20-valent) vaccine on October 25, 2023, and October 10, 2025. R8's October 2023 MAR (Medication Administration Record) showed R8 received the PCV20 vaccine in the facility on October 25, 2023. R8's October 2025 MAR showed R8 received the PCV20 vaccine in the facility on October 10, 2025. 2. The EMR showed R12 was an [AGE] year-old resident admitted to the facility on [DATE]. R12's Immunization Report, dated December 17, 2025, showed R12 received the PCV20 vaccine on October 25, 2023, and October 10, 2025.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-18 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy and issue a NOMNC (Notice of Medicare Non-Coverage) to residents at the end of their Medicare coverage. This applies to 3 of 3 residents (R34, R48, and R51) reviewed for beneficiary notification in the sample of 20. The findings include:1. The EMR (Electronic Medical Record) showed R34 was admitted to the facility on [DATE]. R34's SNF (Skilled Nursing Facility) Beneficiary Protection Notification Review showed R34's Medicare Part A Skilled episode start date was April 1, 2025, and R34's last covered day of Part A service was May 20, 2025. The facility does not have documentation to show R34 was provided a NOMNC prior to the end of R34's Medicare Part A stay. 2. The EMR showed R48 was admitted to the facility on [DATE]. R48's SNF Beneficiary Protection Notification Review showed R48's Medicare Part A Skilled episode start date was August 22, 2025, and R48's last covered day of Part A service was October 4, 2025. The facility does not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-18 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the PASARR (Pre-admission Screening and Resident Review) program of residents with a newly diagnosed mental disorder. This applies to 2 of 2 residents (R1 and R8) reviewed for PASARR in the sample of 20. The findings include:1. The EMR (Electronic Medical Record) showed R1 was admitted to the facility on [DATE], with multiple diagnoses present on admission including malignant neoplasm, acute lymphoblastic leukemia, leiomyoma of uterus, anemia, anxiety and conversion disorder with seizures or convulsions. The EMR continued to show R1 was diagnosed with unspecified psychosis not due to a substance or known physiological condition on March 17, 2025. R1's admission MDS (Minimum Data Set), dated April 24, 2024, showed R1 had a psychiatric diagnosis of anxiety disorder. The MDS did not show R1 had a diagnosis of a psychotic disorder. R1's Quarterly MDS, dated [DATE], showed R1 had psychiatric diagnoses of anxiety disorder and psychotic disorder. R1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-18 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to have sufficient documentation to support a new mental health diagnosis. This applies to 1 of 1 resident (R1) reviewed for professional standards in the sample of 20. The findings include:The EMR (Electronic Medical Record) showed R1 was admitted to the facility on [DATE], with multiple diagnoses present on admission including malignant neoplasm, acute lymphoblastic leukemia, leiomyoma of uterus, anemia, anxiety and conversion disorder with seizures or convulsions. The EMR continued to show R1 was diagnosed with unspecified psychosis not due to a substance or known physiological condition on March 17, 2025. R1's admission MDS (Minimum Data Set) dated April 24, 2024, showed R1 had a psychiatric diagnosis of anxiety disorder. The MDS did not show R1 had a diagnosis of a psychotic disorder. R1's Quarterly MDS dated [DATE], showed R1 had psychiatric diagnoses of anxiety disorder and psychotic disorder. R1's Notice of PASARR Level I Screen Outcome dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-04-22 · tag F0584 — failed to keep a safe, clean, comfortable home — widespreadHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure resident rooms and hallways were adequately cleaned and free of debris and urine odors, and failed to follow the facility's policy to deep clean each resident room at least once every quarter. This applies to all 79 residents residing in the facility. The findings include: The Facility Data Sheet, dated April 21, 2025, shows 79 residents reside in the facility. 1. On April 21, 2025 at 10:03 AM, upon entrance to the facility and while walking in the resident hallways, a strong urine odor was present throughout the facility. The white/light gray tiled section of the hallway near R8 and R9's room, in front of the nurse's station, appeared dirty with multiple black/brown marks and smudges. Multiple trash receptacles and soiled linen receptacles in the hallway where R8 and R9 reside were full, and some old meal trays were sitting on top of the trash receptacles. 2. The EMR (Electronic Medical Record) shows R1 was admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-05 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure prescribed medications were available and administered in accordance with facility policy. This applies to 1 of 3 residents (R3) reviewed for medication administration in the sample of 9. The findings include: The EMR (Electronic Medical Record) showed R3 was admitted to the facility on [DATE], with multiple diagnoses including interstitial pulmonary disease, pulmonary fibrosis, polymyositis organ involvement unspecified, fracture of unspecified tarsal bones right foot, dysphagia, heart failure unspecified, difficulty walking, unspecified glaucoma, and essential hypertension. R3's MDS (Minimum Data Set), dated February 19, 2025, showed R3 was cognitively intact, and required assistance with ADLs including set up assistance with eating and oral hygiene, supervision with bed mobility side to side, partial assistance with upper body dressing, personal hygiene, substantial assistance with bathing, sitting up in bed, and dependent on staff for lower…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-06 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure call lights were within reach for 5 of 8 residents (R2-R6) reviewed for call lights. Findings include: 1) On 02/05/25 at 11:10 AM, R2 was in her bed. R2's call light was not visible, and R2 said she hadn't had a call light for at least a couple of months. R2 said she gets help when they make rounds, and having a call light for emergencies would be helpful. R2 confirmed knowing the function of call light and having the ability to use it appropriately. V4 (Director of Maintenance) and V5(Registered Nurse) witnessed R2 not having the working call light access. R2's EMR (Electronic Medical Records) showed R2 is a [AGE] year-old female, with diagnoses including diabetes, restless leg syndrome, spinal stenosis, intraverbal disc degeneration with back pain, and hypertensive cardiac diseases. R2's MDS (Minimum Data Set), dated 11/09/2024, showed R2 is cognitively intact and requires one person's assistance for activities of daily living.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 31 citations
- Potential for harm · Ecited before2025-02-02 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide assistance to residents with ADLs (Activities of Daily Living), specifically incontinence care and bathing, in accordance with resident needs and as outlined in their policy. This applies to 4 of 4 residents (R1, R3, R5 and R6) reviewed for ADL care in the sample of 6. The findings include: 1). R6's EMR (Electronic Medical Record) showed R6 was admitted to the facility on [DATE], with multiple diagnoses including encounter for orthopedic after care following surgical amputation, type 2 diabetes with foot ulcer, acquired absence of left above knee, peripheral vascular disease, obstructive sleep apnea, and other disorders of the nervous system. R6's MDS (Minimum Data Set), dated January 6, 2025, showed R6 was cognitively intact and required assistance with ADLs including set up assistance with eating, and oral hygiene, supervision with personal hygiene, substantial assistance with bathing, and dependent on staff with lower body…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-02 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide staff in sufficient quantity to meet the residents' bathing, incontinence, and mobility care needs, and ensure timely answering of call lights during the evening and night shifts. This applies to 4 of 5 residents (R1, R3, R5, R6) reviewed for ADL care in the sample of 6. The findings include: The Facility Data sheet completed by V1 (Administrator), dated January 31, 2025, showed the facility census was 87. The Resident Council Meeting Minutes of November 22, 2024, showed one member requested more staff were needed each shift. The minutes reflect V1's (Administrator) response indicated it was quality of staff not quantity of staff the facility was looking for. On January 31, 2025, at 12:50 PM, V4 (Staff Scheduler) stated the staffing pattern included CNAs (Certified Nursing Assistants) work 8-hour shifts, and Nurses work 12-hour shifts. V4 stated there are 3-4 scheduled CNAs for the overnight shift (10PM-6AM), and 5-6 CNAs scheduled for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-02 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide an environment where residents are treated with dignity and respect and requests for care are honored. This applies to 2 of 3 residents (R1 and R3) reviewed for ADLs (Activities of Daily Living) in the sample of 6. The findings include: 1). The EMR (Electronic Medical Record) showed R1 was admitted to the facility on [DATE], with multiple diagnosis including ALS (Amyotrophic Lateral Sclerosis), ulcerative colitis, juvenile myoclonic epilepsy, benign prostatic hyperplasia without lower urinary tract symptoms, generalized anxiety disorder, and essential hypertension. R1's MDS (Minimum Data Set), dated January 1, 2025, showed R1 was cognitively intact and required assistance with ADLs partial assistance with eating, upper body dressing, and personal hygiene, substantial assistance with lower body dressing, bathing, tub transfer and toileting and dependent on staff for bed mobility and transfer. The mobility device is listed as a wheelchair. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-02 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to administer medications as ordered by the physician. There were 27 opportunities with 3 medication errors resulting in a 11.11% medication error rate. This applies to 1 of 3 residents (R2) reviewed for medication administration in the sample of 3. The findings include: R2's EMR (Electronic Medical Record) showed R2 was admitted to the facility on [DATE], with multiple diagnoses including chronic kidney disease, pulmonary hypertension, peripheral vascular disease, hypertensive chronic kidney disease, chronic pulmonary embolism, hypertension, and anemia. R2's medication care plan dated December 21, 2022, showed, [R2] is on diuretic therapy. The care plan continued to show multiple interventions dated December 21, 2022, including Administer diuretic medications as ordered by physician. Monitor for side effects and effectiveness every shift. R2's Order Summary Report, dated December 31, 2024, at 11:44 AM, showed an order, dated December 20,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-06 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to investigate and report an allegation of potential abuse/neglect. This applies to 1 of 6 residents (R1) reviewed for potential abuse/neglect in the sample of 10. The findings include: The EMR (Electronic Medical Record) showed R1 is a [AGE] year-old with diagnoses of ALS (amyotrophic lateral scoliosis), gastroenteritis, colitis, epilepsy, BPH (benign prostatic hypertrophy), and lack of coordination. R1 was admitted to the facility on [DATE]. The MDS (Minimum Data Set), dated August 24,2024, showed R1 was cognitively intact with BIMS (Brief Interview Mental Status) score of 15/15. The MDS also showed R1 requires substantial assistance from staff for ADL (Activities of Daily Living) including oral care, hygiene, and grooming. On September 30,2024 at 12:36 P.M., R1 stated V9 (CNA, Certified Nurse Assistant from staffing agency) was very rude and had refused to give care when asked. R1 stated this was reported immediately to (V4, ADON/Assistant Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide incontinence care to dependent residents. This applies to 2 of 5 residents (R7 and R10) reviewed for incontinence care in the sample of 10. The Findings include: 1. R7 is an [AGE] year-old, with diagnoses including type 2 diabetes mellitus, osteoarthritis, bipolar disorder, anxiety disorder, dementia, stage 4 kidney disease and adult failure to thrive. R7 was admitted to the facility on [DATE]. R7's MDS (Minimum Data Set), dated March 3, 2024 and September 3, 2024 showed R7's cognition was severely impaired. The MDS showed R7 was dependent from staff for ADL (Activities of Daily Living) including toilet needs and hygiene. R7's care plan, dated September 3, 2024, showed R7 was incontinent of bladder and bowel elimination and requires assistance for toilet needs and hygiene. On September 30,2024, at 11:00 A.M., R7 was sitting in her wheelchair in her room. V7 and V17 (CNAs/Certified Nurse Assistants) assisted R7 to the bathroom. V7…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-06 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide nutritional supplement to prevent weight loss to a resident who had history of significant weight loss. This applies to 1 of 3 residents (R1) reviewed for nutritional supplement in the sample of 10. The findings include: The EMR (Electronic Medical Record) showed R1 is a [AGE] year-old with diagnoses of ALS (amyotrophic lateral scoliosis), gastroenteritis, colitis, epilepsy, BPH (benign prostatic hypertrophy), and lack of coordination. R1 was admitted to the facility on [DATE]. The MDS (Minimum Data Set), dated August 24,2024, showed R1 was cognitively intact with BIMS (Brief Interview Mental Status) score of 15/15. The MDS also showed R1 showed no negative behavior including verbal, physical threatening and had not rejected care. The POS (Physician Order Sheet) for the month of September 2024 showed a physician order, dated August 27, 2024, for High Calorie drink two times a day, nursing to give 237 ml-240 ml. with preferred flavor of vanilla…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-06 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow physician orders to administer neuromuscular medication to a resident (R1) with diagnosis of ALS (amyotrophic lateral scoliosis) and a neuropathy pain medication to a resident (R2) with diagnosis of diabetic neuropathy. This applies to 2 of 2 residents (R1 and R2) reviewed for significant medications in the sample of 10. The findings include: 1. The EMR (Electronic Medical Record) showed R1 is a [AGE] year-old, with diagnoses of ALS, gastroenteritis, colitis, epilepsy, BPH (benign prostatic hypertrophy), and lack of coordination. R1 was admitted to the facility on [DATE]. R1's MDS (Minimum Data Set) assessment, dated August 24,2024, showed R1 was cognitively intact. R1's care plan, dated October 01, 2024, showed to administer R1's ALS' medication as ordered by the physician to address ALS disease process. The POS (Physician Order Sheet) for the month of September 2024 showed a physician order, dated August 18, 2024, for Riluzole 50 mg film…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-09-19 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that kitchen was maintain clean, foods were stored properly, and washed pans and buckets for beverages were air dried. This applies to 85 residents who receives meals prepared in the facility kitchen. The findings include: Facility provided information that the census on September 16, 2024, was 85 residents with 2 (two) residents on NPO (nothing by mouth) status. On September 16 ,2024, at 10:00 AM during the initial tour of the kitchen with V15 (Food Service Dietary Manager), the following were observed: -a Dietary Aide was washing dishes using the dish machine. The left side of the dish machine were clean dishes and right side were dirty dishes. The dish machine was entirely soiled with heavy buildup of greenish colored lime debris. The floor under the dish machine all the way to the opening of the sewage drain was a heavy buildup of black debris that looks like a mud puddle. The pipe that goes to the sewer drain that was exposed was rusted. V15 said they will clean the dish machine and use a lime…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-09-19 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow their water management plan for Legionella. This applies to all 87 residents residing in the facility. The findings include: The facility's Long-Term Care Facility Application for Medicare and Medicaid, dated September 16, 2024, at 11:50 AM, showed the facility census was 87 residents. On September 18, 2024, at 9:02 AM, V18 (Maintenance Director) said he has been in charge of the monitoring for the water management plan for Legionella for about two months. V18 continued to say he is supposed to check water temperatures including the hot water tank weekly, but V18 has not started monitoring or logging the temperatures yet. V18 said chlorine testing of the water is supposed to be performed, but he has not started testing yet. V18 said the facility has two eye wash stations. V18 continued to say he has only cleaned and tested the eye wash stations to ensure the caps come off twice in the past two months. V18 said he does not flush the eye wash stations. On September 18, 2024, at 9:09 AM, in the laundry…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-09-19 · tag F0887 — widespreadEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop and implement a COVID-19 immunization policy for staff and residents. This applies to all 87 residents residing in the facility. The findings include: The facility's Long-Term Care Facility Application for Medicare and Medicaid, dated September 16, 2024 at 11:50 AM, showed the facility census was 87 residents. On September 16, 2024, at 10:00 AM, V1, Administrator, was requested to provide a COVID-19 immunization policy and procedure. As of September 19, 2024, at 3:00 PM, the facility had not provided a COVID-19 immunization policy and procedure despite multiple requests. The facility provided a policy titled COVID-19 Guidance, dated May 25, 2023, which showed .b. Vaccinations: Facility will encourage residents, staff, and families to remain up to date with COVID-19 vaccination, including all eligible booster doses. 4. Reporting of Staff and Resident COVID-19 Vaccinations and Testing: Facility will continue to report SARS-CoV-2 infection and vaccination data to the National Healthcare Safety Network (NHSN) Long-term…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-09-19 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide re-screening of residents with serious mental illness as instructed on each of the residents Level I PASARR (Preadmission Screening and Resident Review), to ensure that residents are offered the most appropriate setting and services for their individual needs. This applies to 4 of 4 residents (R6, R50, R53, and R75) reviewed for PASARR in the sample of 18. The findings include: 1. R50 was admitted to the facility on [DATE], with multiple diagnoses including chronic obstructive pulmonary disease, type 2 diabetes mellitus, schizoaffective disorder, and anxiety disorder, based on the face sheet. R50's screening verification form, dated February 5, 2024, showed the resident was screened on January 16, 2024, and the screening indicated nursing facility services are appropriate. R50's PASARR level I screening, dated February 2, 2024, showed the resident had mental health disability, documenting the resident was diagnosed or suspected with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-19 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assist residents identified as needing assistance with personal hygiene and grooming. This applies to 4 of 6 residents (R23, R28, R58 and R77) reviewed for ADL (activities of daily living) in the sample of 18. The findings include: 1. R23 had multiple diagnoses including cerebral infarction, neurologic neglect syndrome, Alzheimer's disease and dementia without behavioral disturbance, based on the face sheet. R23's quarterly MDS (minimum data set), dated June 27, 2024, showed the resident was severely impaired with cognitive skills for daily decision making. The same MDS showed the resident required assistance from staff with personal hygiene. R23's active care plan, initiated on April 22, 2022, showed the resident had ADL self-care performance deficit and decreased functional mobility. The same care plan showed multiple interventions including staff assistance with personal hygiene and to check nail length and trim and clean on bath day…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-19 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify a provider of a resident not receiving anticoagulant medication. This applies to 1 of 1 resident (R45) reviewed for provider notification in the sample of 18. The findings include: The EMR (Electronic Medical Record) showed R45 was admitted to the facility on [DATE], with multiple diagnoses including cerebral infarction, atrial fibrillation, and peripheral vascular disease. R45's anticoagulant care plan, revised on September 8, 2024, showed, The resident is on anticoagulant therapy (aspirin) for prophylaxis. On warfarin as ordered. The care plan continued to show multiple interventions, dated August 7, 2024, including, Administer anticoagulant as ordered by physician. Monitor for side effects and effectiveness every shift. R45's Order Audit Report, dated September 19, 2024, showed an order, dated August 10, 2024, for Rivaroxaban starter pack oral tablet therapy pack 15 and 20 mg (milligram), give 15 mg by mouth two times a day. R45's Order Audit…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-19 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the correct and complete Beneficiary Protection Notification forms were issued to residents who were receiving Medicare Part A Services in the facility. This applies to 2 of 3 residents (R76 and R392) reviewed for beneficiary notice in the sample of 18. The findings include: 1. R76's EMR (Electronic Medical Record) showed R76 was admitted to the facility on [DATE], with diagnoses that included other disorders of the nervous system, morbid obesity, vasculitis limited to the skin, polyneuropathy, and cellulitis of bilateral lower limbs. R76's SNF ABN (Skilled Nursing Facility Advance Beneficiary Notification) form showed R76's Medicare Part A skilled services started on February 24, 2024, and last covered day of Medicare Part A services was May 24, 2024. R76 was discharged from Medicare Part A services by the facility when the Medicare Part A services days were exhausted. The facility did not issue a NOMNC (Notice of Medicare Non- Coverage),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-19 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow provider orders to administer anticoagulant medication to a resident. This applies to 1 of 1 resident (R45) reviewed for significant medications in the sample of 18. The findings include: The EMR (Electronic Medical Record) showed R45 was admitted to the facility on [DATE], with multiple diagnoses including cerebral infarction, atrial fibrillation, and peripheral vascular disease. R45's Order Audit Report ,dated September 19, 2024, showed an order, dated August 10, 2024, for Rivaroxaban starter pack oral tablet therapy pack 15 and 20 mg (milligram), give 15 mg by mouth two times a day. A progress note, dated August 10, 2024, at 5:03 PM, by V22 (RN/Registered Nurse) showed, Resident has returned from hospital in stable condition. New orders for oral antibiotic, [rivaroxaban], and losartan. All orders verified by [V8 (Nurse Practitioner)] . R45's anticoagulant care plan, revised on September 8, 2024, showed, The resident is on anticoagulant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-18 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide personal care to dependent residents. This applies to 6 of 7 residents (R2, R3, R4, R5, R6, and R7) reviewed for activities of daily (ADL) care in a sample of 7. The Findings Include: 1. R2 is a [AGE] year-old male with cognition intact as per the MDS (Minimum Data Set), dated 7/5/24. The MDS also documented R2 (deaf and blind) requires substantial assistance with toileting hygiene. On 8/17/24 at 10:25 AM, R2 was observed with a soaked incontinent brief with urine and feces. On 8/17/24 at 10:25 AM, V7 (Manager on Duty / MOD/Licensed Practical Nurse/LPN) stated, Our staff is supposed to check on residents every two hours and as needed. They are shorthanded today. A review of R2's incontinent care plan documents: Clean peri-area after each incontinent episode. 2. R3 is a [AGE] year-old female with mild cognitive impairment as per the MDS dated [DATE]. On 8/17/24 at 10:32 AM, R3 stated, I have been waiting for 30 minutes to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-18 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate staffing to meet the care needs of residents. Staffing was insufficient to provide residents with assistance in Activities of Daily Living. This applies to 6 of 7 residents (R2-R7) reviewed for staffing concerns in a sample of 7. Findings include: On 8/17/24 at 8:50 AM, V4 (Licensed Practical Nurse / LPN) stated, We have 80 residents in the building and only four nurses and four CNAs on the floor now. We need at least 5-6 CNAs to provide resident care. I heard another CNA is coming late, around 9:30 AM. CNAs work from 6:00 AM to 2:00 PM. 1.R2 is a [AGE] year-old male with cognition intact as per the MDS (Minimum Data Set) dated 7/5/24. The MDS also documented R2 (deaf and blind) requires substantial assistance with toileting hygiene. R2 was observed on 8/17/24 at 10:25 AM, with a soaked incontinent brief with urine and feces. On 8/17/24 at 10:25 AM, V7 (Manager on Duty / MOD/Licensed Practical Nurse/LPN) stated, Our staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a medicated patch was removed before another medicated patch was applied to prevent potential overdose of the medication. This applies to 1 of 3 residents (R1) reviewed for application of medicated patch/gel in the sample of 5. The findings include: R1 had multiple diagnoses including end stage renal disease, type 2 diabetes mellitus with diabetic chronic kidney disease, with diabetic nephropathy and with hyperglycemia, dementia without behavioral, psychotic, and mood disturbance and anxiety, based on the face sheet. R1's quarterly MDS (Minimum Data Set), dated July 3, 2024, showed the resident is severely impaired with cognition and required maximum assistance with most of her ADLs (activities of daily living). R1's order summary report showed multiple orders including hospice care, dated March 10, 2024, and Scopolamine transdermal patch, 1 mg (milligram) to be applied at bedtime, every three days for secretions, dated June 26, 2024. On July 29, 2024 at 4:53 PM, V7 (LPN/Licensed Practical Nurse) stated when V5…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-01 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to discontinue the resident's IV (Intravenous) catheter as ordered, and failed to ensure that maintenance care of the IV catheter was performed and documented. This applies to 1 of 3 residents (R1) reviewed for IV (intravenous) catheter in the sample of 5. The findings include: R1 had multiple diagnoses including end stage renal disease, type 2 diabetes mellitus with diabetic chronic kidney disease, with diabetic nephropathy and with hyperglycemia, dementia without behavioral, psychotic, and mood disturbance and anxiety, based on the face sheet. R1's quarterly MDS (Minimum Data Set), dated July 3, 2024, showed the resident is severely impaired with cognition and required maximum assistance with most of her ADLs (activities of daily living). R1's progress notes, dated May 22, 2024 at 1:23 PM created by V16 (Nurse Practitioner), showed R1 was on hospice care with significant history of CKD (chronic kidney disease) and CHF (congestive heart failure). It was documented R1's labs showed AKI (acute kidney injury) on CKD. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-20 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide timely incontinent care to dependent residents. This applies to 3 of 4 residents (R2, R3, and R4) reviewed for activities of daily (ADL) care in a sample of 5. The Findings Include: 1. R2 is an [AGE] year-old female with severely impaired cognition as per the Minimum Data Set (MDS) Assessment, dated 2/23/24, and dependent on toileting hygiene. On 5/18/24 at 10:20 AM, R2 was in her bed, totally confused, and with a urine smell. On 5/18/24 at 10:22 AM, V12 (Certified Nursing Assistant/CNA) checked R2's incontinent brief and observed R2 with urine-soaked incontinent brief and discoloration from prolonged wetness. On 5/18/24 at 10:20 AM, V12 stated, I am not her assigned CNA, and I am unsure who is assigned to (R2). I am going to change her now. A review of R2's incontinent care plan document: Provide peri care after each incontinent episode. 2. R3 is a [AGE] year-old female with moderate cognitive impairment as per the MDS dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to investigate and revise fall care plans as per their fall policy and procedure. This applies to 2 of the 3 residents reviewed (R1 and R2) for fall in a sample of 5. The findings include: 1. R1 is a [AGE] year-old male with moderate cognitive impairment as per the MDS(Minimum Data Set) assessment dated [DATE]. R1 stated during interview of 5/18/2024 at 9:30AM, I fell numerous times, and one time they sent me to hospital. I didn't have any injury or fracture. A review of the facility's fall log documents R1 was noted to have a fall on 3/30/2024, 4/12/24, and 4/22/24. A review of the fall care plan documented the facility did not investigate and revise the fall care plan after the falls of 4/12/24 and 4/22/24. A review of the health status note, dated 4/12/24, documents R1 was sent out to a local hospital for further evaluation after the fall on 4/12/24, and he returned the same day with no injury/fracture. On 5/19/24 at 12:15 PM, V2 (Director of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-04 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy and immediately report an allegation of abuse to the administrator and report to the state agency. This applies to 1 of 3 residents (R2) reviewed for abuse in the sample of 7. The findings include: R2's EMR (Electronic Medical Record) showed R2 was admitted to the facility on [DATE], with multiple diagnoses including heart failure, bipolar disorder, anxiety, schizoaffective disorder, and major depressive disorder. R2's MDS (Minimum Data Set), dated February 1, 2024, showed R2 had moderate cognitive impairment. R2's trauma care plan, dated August 3, 2023, showed, Given my trauma history and health decline. I present with some risk for failure to thrive secondary to poor insight/awareness and making questionable decisions. I present with a compromised history, and I am observed/monitored to mitigate potential risk towards becoming a recipient or perpetrator of abuse/neglect or further trauma. I have a history of physical, emotional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-11-30 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the kitchen was maintained in a clean and sanitary fashion. This applies to all 73 residents who reside in the facility. The findings include: The facility Census and Condition of Residents form 671, dated 11/30/2023, documents there are 73 residents residing in the facility. On 11/28/23 at 10:46 AM, the oven's glass windows, the wire racks, and the bottom of the inside of the oven was covered in a brown substance along with cooked food debris. The stove top around the burners had a thick layer of a brown tarry substance that could be scraped up (with a pen). The dry wall, above a food preparation table, was damaged and sagging with an opening through the dry wall. In another part of the kitchen, there was a large vent that was covered in dust, along with the ceiling around the vent, which had dust suspended from the ceiling over another preparation table. The fluorescent light fixtures were covered in dust. On 11/28/23 at 11:15 AM, V13 (Cook) said, Sometimes liquid comes out of the hole in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-11-30 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to have a water management program for Legionella in place, and failed to wear proper PPE (Personal Protective Equipment) in isolation rooms. This applies to all 73 residents residing in the facility. The findings include: 1. The facility Census and Condition of Residents form 671, dated 11/30/2023, documents there are 73 residents residing in the facility. On 11/30/23 at 12:46 PM, V15 (Maintenance Director) said he is not aware of any water management plan other than having an outside company come in every 6 months to test the water for contaminant including Legionella. V15 said he has never been given any flow diagrams of the building where he can determine potential risk areas. V15 said he did not believe he was part of the water management team. On 11/30/23 at 1:13 PM, V1 (Administrator) indicated V15 was the Water Management Team. V1 did not mention anyone else. On 11/29/23 at 10:55 AM, V8, LPN (Licensed Practical Nurse) and IP (Infection Preventionist), said she is not part of any water management team that she knows…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-30 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure physician prescribed medications were not left with a resident for 1 of 1 resident (R9) reviewed for self-administration of medications in the sample of 19. The findings include: R9's face sheet, printed on 11/30/23, showed diagnoses including but not limited to dementia, cerebral infarction, kidney disease, heart failure, chronic obstructive pulmonary disease, and chronic rhinitis. R9's facility assessment, dated 9/15/23, showed severe cognitive impairment. The same assessment showed R9 has disorganized thinking and displays behaviors of yelling out and rejection of care. On 11/28/23 at 12:39 PM, R9 was seated in a wheelchair and alone in her room. R9 said she has skin issues on her sides and stomach. R9 stated she uses a powder on her skin to help it. R9 said the powder is kept in her top drawer of the bedside table. R9's drawer was opened, and a half medication cup of white powder was inside. A box labeled ipratropium bromide 0.03% (inhaler medication) and a second labeled fluticasone propionate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a pressure relieving mattress was set to meet the resident's needs were in place for 1 of 4 residents (R35) reviewed for pressure in the sample of 19. The findings include: R35's face sheet, printed on 11/30/23, showed diagnoses including but not limited to cerebral atherosclerosis, malnutrition, acute kidney failure, and prostate cancer. R35's facility assessment, dated 9/22/23, showed severe cognitive impairment, extensive staff assistance for bed mobility, transfers, dressing, eating, toilet use and personal hygiene. The same assessment showed R35 is always incontinent of urine and bowel. R35's wound assessment, dated 11/28/23, showed bilateral MASD (moisture-associated skin damage) to the buttocks measuring 6.20 x 8.10 x 0.10 centimeters (length x width x depth). R35's pressure ulcer risk assessment, dated 11/22/23, showed a high risk of additional skin breakdown. R35's care plan showed a focus area, start dated 11/14/23, related to actual impairment to skin integrity of the bilateral buttocks and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-30 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate pain relief for 1 of 2 residents (R224) reviewed for pain in the sample of 19. The findings include: R224's face sheet showed she was admitted to the facility on [DATE], with diagnoses to include displaced fracture of medial malleolus of right tibia, fracture of lower end of right ulna, fracture of the lower end of right radius, fracture of fifth metacarpal bond right hand, fracture of fourth metacarpal bone left hand, and contusion of abdominal wall. R224's facility assessment, dated 11/18/23, showed she had no cognitive impairment. R224's care plan, initiated 11/16/23, showed, The resident has acute/chronic pain related to MVC - motor vehicle crash, multiple trauma, multiple fractures, right open distal radius and ulnar fracture and right fourth finger metacarpal fracture, s/p (status post) ORIF (open reduction and internal fixation) right wrist (11/6/23), left fourth metacarpal fracture, right medial malleolus…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-30 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a medication was available from pharmacy for 1 of 1 residents (R226) reviewed for pharmacy services. The findings include: R226's face sheet showed he was admitted to the facility on [DATE], with diagnoses to include collapsed vertebra, pressure ulcer of sacral region, protein calorie malnutrition, anemia, hypo-osmolality and hyponatriemia, chronic kidney disease, and dysphagia. R226's care plan, initiated 11/21/23, showed, The resident has anemia Give medications as ordered . R226's November 2023 eMAR (electronic Medication Administration Record) showed an order, dated 11/19/23, for Epoetin Alfa Injection to be given three times weekly for anemia. The same order was entered and discontinued on the same day. The same November 2023 eMAR showed a new order, entered 11/21/23, for Retacrit 2000 Unit/ml to be given by injection three times weekly for anemia. R226's November 2023 eMAR showed no doses had been administered since admission (4 missed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident received CPAP/BiPAP (Continuous Positive Airway Pressure/BiLevel Positive Airway Pressure) as ordered by the physician. This applies to 1 of 3 residents (R1) reviewed for improper nursing care in the sample of 3. The findings include: The EMR (Electronic Medical Record) shows R1 was admitted to the facility on [DATE]. The EMR continues to show R1 was sent to the local hospital on October 8, 2023, after R1 complained of feeling short of breath. R1 was admitted to the local hospital with a diagnosis of sepsis and pneumonia. R1 did not return to the facility. The EMR documents R1 had multiple diagnoses including acute and chronic respiratory failure, acute pulmonary edema, COPD (Chronic Obstructive Pulmonary Disease), diabetes, morbid obesity, kidney transplant, dysphagia, lack of coordination, heart failure, acute kidney failure, encephalopathy, syncope and collapse, oxygen dependence, chronic atrial fibrillation, and lymphedema. R1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure fall interventions were implemented for a resident with a history of falls. This applies to 1 of 3 residents (R2) reviewed for falls. Findings Include: R2's Face Sheet showed R2 is a [AGE] year-old resident who was admitted to the facility on [DATE]. R2's 11/9/23 MDS (Minimum Data Set) showed R2 has severely impaired cognition. R2's listed diagnoses include fetal alcohol syndrome, dementia, Tourette's disorder, unspecified hearing loss, psychotic disturbance, and unspecified forms of tremor. R2's records indicated R2 had two different falls at the facility since admission, and both falls were unwitnessed with no pain or injury. One fall was on 11/9/23 at 4:00 AM, where the nurse noted R2 kneeling on the floor mat. R2's first fall was on 11/3/23 at 4:54 PM (the day of admission) when he was observed on the floor. R2's updated Care plan on 11/9/23 indicated R2 had an actual fall, and was high risk for falls. Interventions showed to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to PEARL HEALTHCARE — 15 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 2.7 | +0.3 vs chain |
| Health inspection | 3 of 5 | 2.7 | +0.3 vs chain |
| Staffing | 2 of 5 | 2.1 | -0.1 vs chain |
| Quality measures | 3 of 5 | 3.7 | -0.7 vs chain |
The other 14 homes this chain runs (chain average 2.7★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| KUSHNER FAMILY IDF LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 5% | since 06/01/2020 |
| REG 2018 IRREVOCABLE TRUST U/A/D 1/1/18 | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 5% | since 06/01/2020 |
| BROCKMANN, KEVIN | Individual | W-2 MANAGING EMPLOYEE | — | since 06/01/2020 |
| ZEFFREN, EITAN | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 06/01/2020 |
CMS files one row per role, so the 5 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.6M paid to related parties — landlords or management companies under common ownership — equal to about 16% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145045. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.