Pearl Of Crystal Lake, The
1000 East Brighton Lane, Crystal Lake, IL 60012 · For profit - Corporation · 97 certified beds · (815) 477-6569 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- lower-than-typical staff turnover (35% vs 45% nationally) — better care continuity
- it has an abuse, neglect, or exploitation citation (F0602), cited Oct 2024
- a high number of inspection citations overall (32) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 4 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 4 to 5 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 3.5% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.0% | 6.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.4% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 2.1% | 1.5% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 56.2% | 54.2% | 6.5% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.5% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 2.5% | 14.3% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 12.6% | 18.3% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.2% | 4.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 13.2% | 20.6% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 6.7% | 21.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.3% | 2.2% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 92.7% | 63.1% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 26.1% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 8.3% | 13.9% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.01 | 2.02 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.71 | 2.22 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
61.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 347 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 76.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 68 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.42 therapist hours per resident per day in 2026Q1 — more than 72% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 61.7%CMS range 56.0–67.2 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.3%CMS range 8.8–13.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 76.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 80.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 79.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.6% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 6.2% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.0%CMS range 6.4–12.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.99 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 97 beds and averages 72.2 residents a day — about 74% occupied, or roughly 25 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.79 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.17 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.04 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.11 hrs/resident/day on weekends vs 4.07 on weekdays — 23% thinner on weekends — a notable drop. RN hours go from 1.37 to 0.69 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 35% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
32 citations, most serious first. The 10 most serious are shown; the remaining 22 are one tap away and print in full.
- Potential for harm · Fcited before2026-06-04 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to unload the clean dishes from the dishwasher in a sanitary manner and failed to document cooling temperatures. This applies to all the residents in the facility.The findings include:The CMS (Center for Medicare and Medicaid Services) 671 dated 6/2/26 shows there were 77 residents in the facility.On 6/2/26 at 9:24 AM, V4 [NAME] was observed wearing gloves and loading the dishwasher with the dirty dishes. V4 then rinsed her gloves off using the sink sprayer, then wiped them against her cloth apron and began removing the clean dishes from the dishwasher. (V4 did not remove her gloves or wash her hands prior to touching the clean dishes) V4 was observed again doing this at 9:28 AM.On 6/2/26 at 9:59 AM, a pan of cooked cut up chicken was observed in refrigerator with a prepared date of 6/1/26 label. V3 Dietary Manager said he cooked the chicken yesterday and cooled it by resting it in a pan of ice. V3 said he checked the temperatures as it was cooling. V3 said the facility does not use cooling logs or cooling…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-04 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to administer medications as ordered by a physician for 3 residents (R65, R100, R101), failed to safely administer medications to 1 resident (R38), failed to ensure medications were not left at the bedside for 2 residents (R41, R45). These failures apply to 6 of 6 residents reviewed for pharmacy services in the sample of 44. The findings include:1. R38's electronic face sheet dated 6/4/26 showed R38 has diagnoses including but not limited to end stage renal disease, type 2 diabetes, chronic obstructive pulmonary disease (COPD), and depression. R38's facility assessment dated [DATE] showed R38 has no cognitive impairment. R38's June 2026 physician's orders showed R38 receives duloxetine 30mg (milligrams), loratadine 10mg, and sevelamer 800mg at 8:00AM and Lyrica 50mg at 9:00AM. On 6/3/26 at 11:08AM, R38 was sitting up in her room preparing to go on an outing. R38 had a cup of pills in her room sitting on her nightstand. R38 stated, I was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-04 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to notify a resident's provider when the resident's blood sugar was outside the specified parameters. This applies to 1 of 1 residents (R7) reviewed for notification in the sample of 44.The findings include:R7's admission Record (Face Sheet) showed she was a type two diabetic.R7's Order Listing Report showed an order with a last order date of 3/20/26 which showed .notify MD (medical doctor) if 2 consecutive blood sugars are greater than 349.R7's Blood Glucose documentation showed on 3/23/26 at 6:01 AM a blood sugar of 401, then at 8:24 AM a blood sugar of 390, and finally at 11:49 a blood sugar of 368.R7's Electronic Health Record (EHR) showed no documented communication between nursing staff and R7's provider.On 6/04/2026 at 10:47 AM, V2 Director of Nursing stated, staff should be following orders as written and notifying providers when ordered to do so. V2 states she was not able to find any documentation that R7's provider was notified of the three consecutive blood sugars being greater than 349. V2 stated the purpose of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-04 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure the transfer to the hospital was documented and the basis for transfer was documented for 1 of 1 resident (R77) reviewed for transfers in the sample of 44.The findings include:On 6/4/26 at 9:10 AM, R77 wasn't in her room and her belongings including wheelchair were in the room. V14 Registered Nurse was in the hallway and stated R77 went to the hospital after becoming unresponsive at dialysis the day before (6/3/26).The Progress Notes for R77 were reviewed for 6/3/26 and showed at 1:58 AM she had an episode of emesis. At 4:06 PM a skilled charting note was entered that showed vitals signs, mental status as alert and oriented x 3 (person, place, and time), and functional status. There was no note in R77's chart to show what happened, why the resident was sent out of the facility, or where she went.On 6/4/26 at 9:49 AM, V2 Director of Nursing stated R77 was at dialysis, and she wasn't responding like normal. R77 was not at her baseline; she had a change in condition. R77 was sent to the hospital. V2 stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to provide nail care for a 1 of 1 residents (R9) reviewed for activities of daily living in sample of 44. The findings include:R9's admission Record (Face Sheet) showed an admission date of 11/5/24 with diagnoses to include but not limited to paralysis affecting his right side, dementia, and cognitive communication deficit.R9's 5/8/26 Significant Change Minimum Data Set (MDS) showed he had severe cognitive impairment with a Brief Interview for Mental Status score of 5 out 15. The MDS showed he required substantial/maximal assistance (helper does more than half the work) for both personal hygiene and showering/bathing. The MDS showed he had an impairment to one side of his upper body.On 6/2/26 at 11:13 AM, R9 was asleep on his back in bed. R9's right hand appeared stiff and contracted. R9's fingernails on both hands were dirty and approximately 0.25 inches past the cuticle bed.On 6/3/26 at 1:41 PM, R9 was up in his wheelchair. R9's fingernails were in the same condition as they were on 6/2/26. R9 said, My nails…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure pressure ulcer prevention measures were in place for 2 of 7 residents (R62,R65) reviewed for pressure ulcers in the sample of 44. The findings include:1. R62's electronic face sheet dated 6/4/26 showed R62 has diagnoses including but not limited to displaced fracture of right femur, age-related osteoporosis, hypertension, pressure-induced deep tissue damage of right heel, pressure ulcer of sacral region-unstageable. R62's facility assessment dated [DATE] showed R62 has no cognitive impairment, is at risk for developing pressure ulcers, has one stage 1 pressure ulcer, and two unstageable pressure ulcers. R62's care plan dated 5/22/26 showed, (R62) has PUs (pressure ulcers) to her sacrum and right heel related to impaired mobility, fall with femur fracture and surgery, recent MASD (moisture associated skin damage) with incontinence, not repositioning much on her own in the bed .offload heels. R62's wound assessment dated [DATE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure fall preventative measures were in place for a resident at high risk for falls for 1 of 4 residents (R45) reviewed for falls in the sample of 44.The findings include: On 6/2/26 at 10:09 AM, R45 was sitting in a wheelchair in her room. R45 had oxygen on via a nasal cannula. R45 had a small portable oxygen tank sitting on her dresser across the room. The oxygen tubing was coming from the portable tank on the dresser, draped across the bed and coiled on the floor in front of the resident. R45 stated she has been in and out of the facility for rehabilitation services and has had 17 falls in 6 months. R45 stated she is not supposed to get up on her own but has done so when waiting for help going to the bathroom. R45 stated she fell at the facility when trying to overstep the oxygen tubing and it got caught around her ankles.On 6/3/26 at 3:05 PM, V2 Director of Nursing stated R45 was at high risk for falling and the oxygen tubing should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-04 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure a resident's nebulizer was stored in a manner to prevent cross contamination for 1 of 1 residents (R41) reviewed for oxygen/respiratory treatments in the sample of 44.The findings include: On 6/3/26 10:27 AM R41 was sitting in a wheelchair in his room with oxygen on via nasal cannula. R41 had a nebulizer machine on his nightstand. The drawer to the nightstand was open and the face mask to his nebulizer machine was uncovered and laying in the drawer with other items. R41 had an albuterol inhaler and incentive spirometer on his tray table. R41 stated he would be okay if his breathing was better. R41 stated he was in the hospital for 26 days because of pneumonia and a blood clot. R41 stated during his hospitalization he spent time in the intensive care unit. R41 stated he was diagnosed with Guillain Barre in December 2025.On 6/3/26 at 2:58 PM, V1 Administrator/Registered Nurse stated the nebulizer mask should be stored in a bag and covered for infection control.The Face Sheet for R41 showed diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-04 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to provide pain medication for a resident prior to therapy. This applies to 1 of 1 residents (R101) reviewed for pain control in the sample of 44.The findings include:R101's admission Record (Face Sheet) showed an admission date of 6/1/26 with diagnoses to include but not limited to joint replacement surgery, right artificial knee joint, and type two diabetes. R101's 6/1/26 Health Status note from 4:53 PM showed she arrived at the facility. The note showed she was oriented to person, place, time, and her current condition.On 6/2/26 at 11:35 AM, R101 I asked if I could have my pain pill before therapy and that didn't happen. My therapy was at 10:00 AM. I asked for it earlier in the morning. I know they are busy but they act like they don't care. My therapy hurt this morning, the pain pill would have helped.On 6/2/26 at 1:42 PM, V7 Registered Nurse stated she was R101's nurse. V7 said, She had a right knee replacement. I gave her [hydrocodone/acetaminophen]. (A combination narcotic and over the counter pain medication, which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-04 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a resident (R66) was free from a significant medication error. This applies to 1 of 1 residents reviewed for significant medication errors in the sample of 44. The findings include:R66's electronic face sheet dated 6/4/26 showed R66 has diagnoses including but not limited to congestive heart failure, hypertension, type 2 diabetes, and cirrhosis of the liver. R66's physician's orders dated 5/21/26 showed, Humalog 100 unit/mL (milliliter) Inject as per sliding scale subcutaneously with meals for diabetes mellitus. On 6/3/26 at 1:47PM, V2 (Director of Nursing) stated, It doesn't look like (R66) got her insulin at noon today with her lunch. We are currently checking blood sugars and vitals on all residents who did not get their vitals done or who are late on medications, and we are informing their physician's. We know it's all late but all we can do is catch up now. I didn't realize our agency nurse was getting that far behind today. R66's medication administration report showed R66 received her Humalog Insulin at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 22 citations
- Potential for harm · D2026-06-04 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to puree foods following the recipe to maintain palatability of the food served. This applies to two of two residents (R9, R65) reviewed for puree foods in the sample of 44.The findings include:On 6/2/26 at 10:50 AM, V4 [NAME] was preparing the puree foods for lunch. V4 was pureeing the Asian fried rice and was adding plain hot water to the blender to puree the rice to the correct consistency. V4 and this surveyor tasted the mixture when she was done pureeing the rice and the rice had no flavor. V4 was told by V3 Dietary Manager (DM) to add some salt which she did.On 6/2/26 at 11:19 AM, V4 said the rice was cooked in chicken broth and that is why she used the water to help puree the rice to the correct consistency.On 6/2/26 at 2:00 PM, V3 DM said V4 should have used chicken broth as the liquid to puree the rice. V3 said he had started to boil a pot of water to make some broth, and V4 took the water before he could complete that.On 6/3/26 at 11:44 AM, V5 Dietician said if the recipe calls to add broth to the rice…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-04 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure enhanced barrier precautions were followed for 1 of 7 residents (R21) reviewed for infection control in the sample of 44.The findings include:On 6/2/26 at 10:28 AM R21 had an enhanced barrier precautions (EPB) sign up on doorway to his room. R21 was in bed on his back with the head of his bed elevated. R21 had an air mattress in place on his bed and stated that his bottom hurt because it felt like the bed was inflated enough. R41 stated it felt like his bottom was touching the metal of the bed. V12 Certified Nursing Assistant came into his room, did not have gloves or gown on and removed his blankets, was touching/pressing all over the mattress to check the inflation. V12 moved the linen around on his bed to look at the mattress. At 10:46 AM V13 Restorative Nurse came into the room, put gloves on, did not have a gown on and on and started pushing on the mattress to check the inflation. V13 also put her hands and forearms under the resident to see if the mattress was flat under him. V12 and V13 were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-03-12 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure the menu was followed to meet the nutritional needs of residents on a pureed diet for 4 of 4 residents (R13, R49, R54 and R65) reviewed for menus and nutritional adequacy in the sample of 18. The findings include: The undated facility provided list of residents on a pureed diet shows that R13, R49, R54 and R65 are all on a pureed diet. The Menu Extension Sheet for 3/10/25 shows that residents on a regular diet were to receive sloppy joe on a bun, cucumber and tomato salad, french fries and mixed fruit for the noon meal. Residents on a pureed diet were to receive pureed #6 (5 1/3 ounces (oz)) scoop of sloppy joe, tomato juice 4 oz, #8 (4 oz) scoop mashed potatoes and pureed #8 scoop of mixed fruit. On 3/10/25 at 10:00 AM, the pureed sloppy joe was made for the residents on a pureed diet. Meat, thickening powder and water were added to the blender and processed. No bread serving was added to the meat. On 3/10/25 at 11:45 AM, R13, R49, R54 and R65's noon meal was plated. A #8 (4 oz) scoop of the pureed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-12 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure a resident who is morbidly obese received the appropriate wheelchair for 1 of 18 residents (R128) reviewed for accommodation of needs in the sample of 18. The findings include: R128's face sheet printed on 3/12/25 shows R128 was admitted to the facility on [DATE] with a diagnosis that include fracture of left lower leg wearing a cast and morbid (severe), obesity due to excess calorie, and congestive heart failure (CHF) on oxygen. On 3/10/25 at 9:16 AM, V9 and V10 both Certified Nursing Assistants (CNA) were transferring R128 to her wheelchair via a mechanical lift. As R128 was being lowered and placed into the wheelchair, R128 was not positioned well in the wheelchair. V9 and V10 kept on trying to pull R128 back so R128 could fit in the wheelchair, but R128 was not moving an inch, since there was no space on either sides or back of the wheelchair. R128's midsection was wider than the wheelchair. R128 stated this is so tight, It's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-12 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to obtain treatment orders for a non-pressure wound and failed to obtain daily weights as ordered for a resident with congestive heart failure. This applies to 2 of 18 residents (R177 and R128) reviewed for quality of care in the sample of 18. The findings include: 1. On 03/10/25 at 10:14 AM, R177 was in bed. R177 had a tan foam dressing to her left forearm. The dressing was not dated. The dressing had shadow drainage that was smaller than a dime. The corners of the dressing were rolled up. On 03/11/25 at 10:18 AM, R177 had a different white dressing to her left forearm. The dressing had shadow drainage that was smaller than a dime. R177's Progress Note dated 03/08/25 showed R177 had a fall and two skin tears to her left forearm were found. One skin tear was 5-6 centimeters (cm), and the other was 3-4 centimeters. The same note showed the skin was cleaned and a dressing was applied. R177's Order Summary Report printed on 3/10/25 did not show…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to put interventions in place for residents with pressure injuries to 3 of 8 residents (R127, R62, and R44) reviewed for pressure injuries in the sample of 18 The findings include: 1. R127's Physician Order Sheet (POS) printed on 3/10/25 show R127 has an order of LAL (lo air loss mattress) due to R127 being admitted to the facility with a stage 4 sacral area pressure injury with possible infection. The same POS show R127's wound treatment for the Stage 4 sacral wound included cleaning with skin prep peri wound. Apply Therahoney and lightly pack with Alginate tucked to tunnel and depth of wound. Cover with bordered foam. R127's wound assessment dated [DATE] show, pressure injury present on admission Stage 4 measuring 3.20 centimeters (cm) x 3 cm x 1.5 cm with undermining of 12 o'clock to 12 o'clock (2.60 cm) On 03/10/25 at 11:30 AM, R127 was in bed. R127 stated I am soaked and wet, I am lying on these wet sheets and my back is sore, I have been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-12 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to implement a care plan intervention for a resident at risk for malnutrition for 1 of 3 residents (R73) reviewed for nutrition in the sample of 18. The findings include: R73's face sheet shows she is a [AGE] year-old female who was admitted to the facility on [DATE] with diagnoses including: pressure ulcer of the sacral region, ascites, generalized edema, chronic kidney disease stage 4, unspecified severe protein-calorie malnutrition and history of gastric bypass surgery. R73's Nutrition Care Plan initiated on 2/12/25 shows she has the potential for nutritional problems and is at risk for malnutrition. Interventions for R73 identified in the Care Plan shows weights should be monitored as ordered. R73's Physician Order Summary shows an order for weight on day one (admission day) and day two then weight weekly for 4 weeks (record in the morning every Tuesday for 4 weeks.) R73's Weight Summary and Medication Administration Record both show R73 was weighed on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-12 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure staff wore the required personal protective equipment (PPE) for a resident on enhanced barrier precautions for 1 of 18 residents (R178) reviewed for infection control in the sample of 18. The findings include: R178's Order Summary Report printed on 3/11/25 showed R178 had an order to be on enhanced barrier precautions due to a wound and another order for PPE to be used during high contact resident care activities such as transferring the resident. The orders had a start date of 3/8/25. On 03/10/25 at 10:26 AM, V3 (Infection Control Nurse) put a sign on R178's door indicating R178 was on enhanced barrier precautions. V4 (Occupational Therapist) and V5 (Physical Therapist) were in R178's room assisting R178 to stand, walk across the room, and sit in a chair. V5 supported R178 to transfer by holding onto a gait belt. V4 and V5 had on gloves. V4 and V5 did not have on a gown. On 03/10/25 at 10:48 AM, V3 was asked what triggered her to place an enhanced barrier precaution sign on R179's door. V3 said R178…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-12 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a resident received a pneumococcal vaccine for 1 of 5 residents (R52) reviewed for immunizations in the sample of 18. The findings include: R52's Face Sheet shows that she is [AGE] years old and admitted to the facility on [DATE] with diagnoses of: end stage renal disease, dialysis, chronic obstructive pulmonary disease, chronic respiratory failure with hypoxia, congestive heart failure, dependence on supplemental oxygen and obstructive sleep apnea. R52's Pneumococcal Vaccine Consent form dated 10/14/24 shows that she gave consent to receive the pneumococcal vaccine. R52's Immunization Report printed 3/10/25 shows that she received a pneumococcal vaccine (Prevnar 13) on 12/1/2021 and no additional pneumococcal vaccines since then. On 3/11/25 at 1:04 PM, V3 (Infection Preventionist) said that the nurses ask residents upon admission about their immunization history and if they are due for a pneumococcal vaccine, she speaks with them, gets a consent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-10 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to prevent the theft of a resident's personal money for one of three residents (R1) reviewed for misappropriation of property. The findings include: The facility's final investigation report with incident date of 10/03/2024 indicated that R1 admitted to the facility on [DATE] with $75 that was documented on her admitting inventory sheet. R1 noticed the money was missing/stolen from her wallet on 09/27/2024. R1 thought her son had picked up the money but he confirmed that he did not take the money. The staff searched through R1's purse and room, as well as the garbage and laundry but were unable to locate the money. After staff, resident, and family interviews were conducted and video surveillance was reviewed, the facility could not ascertain where R1's money went or when it went missing. R1's medical record indicated the resident admitted to the facility on [DATE] with a past medical history not limited to: history of fall, weakness, cervical disk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-18 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure staff wore the required personal protective equipment (PPE) when entering COVID-19 isolation rooms and for resident rooms that were on isolation for suspected/ruling out COVID-19. The facility also failed to ensure staff disposed of a face shield after use and failed to ensure staff did not wear surgical masks under N95 masks. This applies to 7 of 9 residents (R1, R2, R3, R4, R7, R8, and R9) reviewed for infection control in the sample of 9. The findings include: 1. On 9/18/24 at 8:37 AM, V7 (Certified Nursing Assistant- CNA) entered R3 and R4's room. On the outside of R3 and R4's room were signs indicating R3 and R4 were on droplet and contact isolation. The signs indicated eye protection was required to enter the room. V7 placed on PPE before entering the room; however, V7 did not have on eye protection when entering the room. V7 also had a black surgical mask on under the N-95 mask. A list provided by the facility indicated R3 and R4 were on isolation for COVID-19. 2. On 9/18/24 at 8:45 AM, V8 (CNA)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-01 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — the official record, unedited, may be distressing
Based on interviews and record reviews the facility failed to ensure an as needed medication was documented in R1's Medication Administration Record (MAR) for 1 of 10 residents reviewed for pharmacy services in the sample of 10. The findings include: On 07/31/24 at 3:13PM V6 (RN-Registered Nurse) said, I assessed R1 to have pain 6 out of 10. I provided her with the house stock acetaminophen pain medication. I forgot to document the administration. R1 received acetaminophen 650 milligrams by mouth for 6 out of 10 pain. On 08/01/24 at 2:00PM V2 (DON-Director of Nursing) said, the nurse should ensure they document the medication provided to the residents in the residents' MAR. R1's Medication Administration Record dated July 2024 shows, R1 did not receive any as needed acetaminophen while in the facility. The facility's Medication Administration policy dated 03/20/20 shows, Document as each medication is prepared on the MAR.
- Potential for harm · Dcited before2024-05-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure staff safely assisted a resident with repositioning in bed. This applies to 1 of 3 residents (R1) reviewed for safety/supervision in the sample of 3. The findings include: On May 28, 2024, at 9:01 AM, R1 was asleep in bed. R1 had two scabs from lacerations in the shape of a V on his forehead. They measured approximately an inch and a half to 2 inches a piece. He also had a scab from another laceration on the top of his head. There were 7 staples that were visible. The laceration measured approximately 10 inches long. R1 was lying on an air mattress. There were no side rails on the bed or anything for R1 to hold on to when he rolled over. R1 was also a very large man. The bed had an extender on it for length because he appeared to be over 6 feet tall. The left side of the bed had a nightstand, and the right side of the bed had a closet. R1's arms were wrapped with a gauze dressing and very swollen with fluid. R1's electronic medical record shows, he is on hospice and bed bound (he has not been out of bed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-22 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure resident's call lights were answered in a timely manner in order to maintain the resident's quality of life and dignity for 4 of 5 residents (R2, R4, R50 & R40) reviewed for dignity in the sample of 20. The findings include: 1. On 2/21/24 at 9:35 AM, R2 was sitting up in bed with the head of her bed elevated. R2 was wearing a hospital type gown and her hands were deformed. R2 stated, The wait times are horrible. I have to wait 30 minutes to one hour at times for any help. I call because I can't get up and go to the bathroom myself. I end up using my incontinence brief and then need to be changed. I would use the bed pan but I am afraid they will leave me on it for 30 minutes to an hour while I wait for them to answer the light. I shouldn't be on a bedpan longer than 15 minutes because it's not good for my skin. I drink a lot of water. My doctor told me I needed to because of UTI's (urinary tract infection), so that is what I am doing. It makes me…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-22 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure orders for do not resuscitate (DNR) were documented in the physician's orders for 1 of 1 resident (R33) reviewed for advanced directives in the sample of 20. The findings include: On [DATE] at 9:33 AM, R33's electronic medical record was reviewed for advanced directives. R33's POLST (Practitioner Order for Life-Sustaining Treatment) form dated [DATE], located in the miscellaneous section of R33's electronic medical record, showed No CPR (cardio-pulmonary resuscitation). Do not attempt Resuscitation. Selective Treatment: Primary goal is treating medical conditions with limited medical measures. Do Not Intubate or use invasive mechanical ventilation. May use non-invasive forms of positive airway pressure, including CPAP and BIPAP. May use IV fluids, antibiotics, vasopressors, and antiarrhythmics as indicated. Transfer to the hospital if indicated. No information regarding R33's advanced directives for life-sustaining treatment was found in R33's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a resident with poor trunk control was properly positioned; failed to ensure a resident with CHF (Congestive Heart Failure) was weighed daily; and failed to ensure a dressing was in a place to a non-pressure wound for 2 of 7 residents (R23, R282) in the sample of 20. The findings include: 1. On 2/20/24 at 10:22 AM, R23 was sitting in her wheelchair, in the doorway of her room. R23's upper torso was slumped to the right side of her wheelchair. On 2/21/24 at 9:39 AM, R23 was in her room, sleeping in her wheelchair. R23's wheelchair was positioned along the far side of her bed. The wheels were not locked on the wheelchair. R23 was sound asleep with drool noted on her shirt. R23's body was leaning to the left and forward in the wheelchair. R23 did awaken to name but remained in the slouched position. The surveyor asked R23 if she was comfortable and she replied, Not really. The surveyor attempted to ask follow-up questions and R23 fell…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-22 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure a resident's restorative program of passive range of motion to upper and lower extremities was being provided daily for 1 of 3 residents (R2) reviewed for restorative services in the sample of 20. The findings include: On 2/21/24 at 09:35 AM, R2 was sitting up in bed with the head of her bed elevated. R2 was wearing a hospital type gown and her hands were deformed. R2 stated, I am also not getting restorative. It is only being done once per week usually, sometimes twice a week. I should be getting it three times per week. I was on therapy and that stopped in December and restorative was supposed to start then. I fractured my left arm in April and can't do range of motion on my own to that arm. I need help with the movement to that arm, so it doesn't get more stiff. There are no set days for the three times per week. It is really supposed to be done 5 days per week. There is supposed to be two girls doing restorative and I have only seen one. I keep getting told that they are going to set up restorative for me, but it…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-22 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to provide indwelling urinary catheter care for 1 of 3 residents (R40) reviewed for catheters in the sample of 20. The findings include: On 2/20/24 at 10:03 AM, R40 was sitting in bed with the head of his bed raised. R40 had an indwelling urinary catheter with the drainage bag attached to the lower part of the bed. R40 had chunks of white sediment in his catheter tubing and drainage bag. R40 stated staff do not provide catheter care such as cleaning his penis and catheter tubing. Catheter care for a male resident was discussed with R40 and he stated, They don't do any of that. On 2/21/24 at 2:10 PM, V3 ADON (Assistant Director of Nursing) stated catheter care is provided with any incontinence episode of stool and every shift for sure. V3 stated staff should clean the urethral meatus so a resident doesn't develop an infection and empty the drainage bag so there is no backflow of urine, and this should be done every shift. V3 stated there should be CNA task documentation and perineal care/catheter care should be part of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-22 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement contact precautions to alert staff and visitors of a resident with an active infection, failed to ensure catheter care was provided in a manner to prevent cross-contamination for a resident with an active infection, and failed to ensure supplies used for personal cares were not contaminated. The facility also failed to ensure staff wore PPE (personal protection equipment) when performing wound care for a resident on enhanced barrier precautions. This applies to 2 of 8 residents (R67, R44) reviewed for infection control in the sample of 20. The findings include: 1. R67's admission Record, provided by the facility on 2/22/24, showed he was admitted with diagnoses including hemiplegia (paralysis affecting one side of the body), malignant neoplasm of bronchus or lung, secondary malignant neoplasm of brain, chronic kidney disease stage 4 (severe), an extracorporeal (wide-bore central venous line) dialysis catheter, urinary tract…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-21 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide ongoing monitoring of a resident for 1 of 3 residents (R1) reviewed for quality of care in the sample of 5. The findings include: R1's face sheet showed she was admitted to the facility on [DATE] with diagnoses to include acute on chronic systolic and diastolic heart failure, cardiomegaly, chronic obstructive pulmonary disease, dependence on supplemental oxygen, hypertensive heart and chronic kidney disease with heart failure and with Stage 5 Chronic Kidney Disease, paroxysmal atrial fibrillation, pressure ulcer of sacral region, pulmonary hypertension, atherosclerosis of coronary artery bypass grafts, chronic respiratory failure with hypoxia, dependence on renal dialysis, dysphagia, occlusion and stenosis of carotid artery, pericardial effusion, peripheral vascular disease, and pressure induced deep tissue damage of left heel. R1's facility assessment dated [DATE] showed she had moderate cognitive impairment and required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide assistance to a resident that needed extensive assist with activities of daily living (ADL's) for 1 of 4 residents (R2) reviewed for ADLs in the sample of 4. The findings include: On 10/5/23 at 9:20 AM, R2's call light was on. At 9:30 AM, V4 (Certified Nursing Assistant-CNA) entered the room and served R2's breakfast then turn R2's call light off saying I will need help to do that. This surveyor asked R2 how she was doing. A strong smell of urine was noted coming from R2. R2 said her call light was on since this morning wanting to be changed. R2 said she told the CNA (V4), but the CNA said she would have to go get help, so she went ahead and ate her breakfast. R2 said the last time she was changed was last night when she went to bed. At 9:50 AM, V5 and V6 (both CNA's) entered the room and provided incontinence care to R2. R2's incontinent pad was totally soaked with urine. V5 said she was R2's CNA. V5 said she was called in to come…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-08-31 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to store and thaw foods in a manner that prevents cross-contamination and food borne illness. This has the potential to affect all residents in the facility. The findings include: The completed Facility Data Sheet dated 8/31/23, shows a census of 63 residents. 1. On 8/31/23 at 8:48 AM, black portion cups filled with mandarin oranges were in the refrigerator by the ice machine without a date and label. On 8/31/23 at 8:50 AM, two bowls of an unknown soup were in the refrigerator by the ovens without a date and label. On 8/31/23 at 8:56 AM, one can of mushroom stems and pieces, two cans of vegetarian beans, two cans of Manwich, one can of diced potatoes, and three cans of cut sweet potatoes were stored without a received by date. On 8/31/23 at 8:59 AM, an opened log of hard salami was wrapped in plastic without a date and label on the top rack in the basement refrigerator. Also on the top rack was a used bag of diced ham, sealed, and in a hotel pan without a date or label. On 8/31/23 at 9:02 AM, two opened bags of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to PEARL HEALTHCARE — 15 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 5 of 5 | 2.7 | +2.3 vs chain |
| Health inspection | 4 of 5 | 2.7 | +1.3 vs chain |
| Staffing | 4 of 5 | 2.1 | +1.9 vs chain |
| Quality measures | 5 of 5 | 3.7 | +1.3 vs chain |
The other 14 homes this chain runs (chain average 2.7★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| KUSHNER FAMILY IDF LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 20% | since 01/01/2022 |
| REG 2018 IRREVOCABLE TRUST U/A/D 1/1/18 | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 20% | since 01/01/2022 |
| ZEFFREN, EITAN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | 60% | since 01/01/2022 |
| DIMITRENKO, STEPHANIE | Individual | W-2 MANAGING EMPLOYEE | — | since 01/01/2022 |
CMS files one row per role, so the 5 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.2M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145612. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-06-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.