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Pearl Of Joliet, The

306 North Larkin Avenue, Joliet, IL 60435 · For profit - Partnership · 214 certified beds · (815) 744-5560 Medicare & Medicaid certified

Call the home — (815) 744-5560 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Feb 20255 actual-harm citations$106,223 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 5 actual-harm citations
  • a high number of inspection citations overall (55) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $106,223 in federal fines (most recent 2026-04-30)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
1/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
Dr. Fritz<0.1 mi
212 N Larkin Ave · (815) 741-9930 · Call to confirm hours
Pharmacy
2100 W Glenwood Ave · (815) 725-9314 · Call to confirm hours
Grocery
Joliet0.2 mi
1801 West Jefferson Street
Park
1613 Stratford Ct · Typically dawn to dusk
Place of worship
1704 W Jefferson St · (787) 478-1857

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased6.6%13.4%15.4%better
Long-stay residents who lose too much weight12.3%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.7%0.9%0.9%better
Long-stay residents with a urinary tract infection1.8%1.5%2.0%typical
Long-stay residents with depressive symptoms99.1%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.2%3.1%3.3%better
Long-stay residents whose ability to walk worsened7.4%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication17.8%18.3%18.9%typical
Long-stay residents given the seasonal flu vaccine94.0%91.8%95.3%typical
Long-stay residents with pressure ulcers8.2%4.8%4.7%worse
Long-stay residents with worsening bladder/bowel control18.7%20.6%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table12.9%21.7%17.1%better
Short-stay residents who newly got an antipsychotic medication1.0%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine45.8%63.1%79.4%worse
Short-stay residents rehospitalized after admission30.3%26.1%22.6%worse
Short-stay residents with an outpatient ER visit7.4%13.9%12.0%better
Long-stay hospitalizations per 1,000 resident days1.922.021.67worse
Long-stay outpatient ER visits per 1,000 resident days0.662.221.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

36.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 77 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

36.8%U.S. median 51.5%
Got home and stayed home
11.0%U.S. median 10.7%
Went back to hospital
46.7%U.S. median 56.6%
Met the expected recovery
0.15U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.04hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 46.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 45 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.15 therapist hours per resident per day in 2026Q1 — more than 12% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 30% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF36.8%CMS range 26.9–49.751.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.0%CMS range 7.9–14.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge46.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge37.8%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge35.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened6.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.0%CMS range 5.2–13.57.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.291.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.61
RN hours/ resident / day
0.76
LPN hours/ resident / day
1.76
Aide hours/ resident / day
3.13
Total nurse hours/ resident / day
0.45
RN hoursweekends
42.6%
Total nursing turnover
42.9%
RN turnover

How full it usually is: this home is certified for 214 beds and averages 135.6 residents a day — about 63% occupied, or roughly 78 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.13 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.61 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.76 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.64 hrs/resident/day on weekends vs 3.33 on weekdays — 21% thinner on weekends — a notable drop. RN hours go from 0.67 to 0.45 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 43% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2026-05-07)
15
at the previous standard inspection (2025-02-13)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

55 citations, most serious first. The 15 most serious are shown; the remaining 40 are one tap away and print in full.

  • Actual harm · Gcited before2026-04-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a resident who was admitted with an unstageable pressure ulcer was seen by a wound care physician or nurse practitioner in a timely manner and failed to follow recommended wound treatment. This failure resulted in a resident (R1) to develop an infection in the wound and require surgical debridement.This applies to 1 of 3 residents (R1) reviewed for wound care in the sample of 3.The findings include:R1's electronic medical record (EMR) showed R1 was admitted to the facility on [DATE]. R1 was 75 years-old, who had multiple medical diagnoses including type 2 diabetes mellitus, pressure ulcer in the sacral region, hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, necrotizing fasciitis, deep vein thrombosis, and hypothyroidism. On September 30, 2025, V3 (Wound Care Nurse) assessed R1 and noted R1 had an unstageable pressure ulcer to the sacral-coccyx area which measured as 1.5-centimeter (cm/centimeters) x 1.5…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-04-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to complete a wound or skin event in risk management when a skin abnormality was found on a resident, failed to seek medical attention for a resident who developed rash-like skin redness, failed to monitor the skin rash/redness for improvement or worsening, failed to implement wound nurse practitioner's recommendations to keep the area clean and dry, and failed to implement wound nurse practitioner's recommendations for treatment of the rash. These failures resulted in R1 developing a rash/reddened area under her breasts that went without assessment or treatment, experiencing a rash/redness on her groin and buttocks that did not improve, and R1 expressing she experienced extreme pain and discomfort for many months due to the rash/redness. This applies to 1 of 3 residents (R1) reviewed for skin rashes in the sample of 3. The findings include: On April 16, 2025 at 9:18 AM, R1 was lying in bed. R1 had a tracheostomy in place and was unable to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-12-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to identify a resident's skin breakdown. As a result of this failure, R7 developed a Stage 3 pressure ulcer. This applies to 1 of 1 resident (R7) reviewed for pressure ulcers in a sample of 10. The findings include: The EMR (Electronic Medical Record) shows R7 was admitted to the facility on [DATE], with diagnoses of hemiplegia and hemiparesis, bacteremia, dependence on respiratory status, hypertension, gastrostomy status, and tracheostomy status. R7's POS (Physician Order Sheet), dated December 24, 2024, showed an order for Daily skin check if moderate risk to high risk based on Braden scale- perform daily skin check if any skin issues are identified please complete the skin assessment form, every night shift for prevention, which was ordered on October 24, 2024. The POS also showed orders dated November 1, 2024 for Weekly skin check, complete weekly skin check in assessment one time a day every [Thursday] assessment and Weekly skin check,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-10-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to report a new skin alteration for a resident (R3) with a known history of a right hip pressure injury. This failure resulted in R3's right distal hip stage 3, and right proximal hip stage 2, new facility-acquired pressure injuries not being assessed and treated once identified. This applies to 1 of 3 residents (R3) reviewed for pressure wounds. The findings include: R3's EMR (Electronic Medical Record) showed R3 had multiple diagnoses including a history of pressure injuries, sequelae of cerebral infarction, traumatic subarachnoid hemorrhage, peripheral vascular disease, major depressive disorder, anxiety, dementia, neuropathy, cervical disc degeneration, hypertension, dysphagia, right eye blindness, and malnutrition. R3's MDS (Minimum Data Set), dated 7/04/2024, showed R3 was dependent on staff assistance for personal hygiene and required substantial to maximal two-staff assistance with bed mobility. R3's EMR showed R3 was at risk for developing pressure injuries because R3 had a history of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-05-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to monitor and check glucose blood sugar levels for a resident with a known history of Diabetic Ketoacidosis and elevated blood sugars. This failure resulted in R1 needing hospitalization for Diabetic Ketoacidosis (grossly elevated blood sugars). This applies to 1 of 3 residents (R1) review for Diabetes and blood glucose monitoring in the sample of 4. The findings include: Face sheet shows R1 is 63 years-old who has multiple diagnoses which include acute embolism and thrombosis of deep veins of upper extremity, bilateral, type 2 diabetes mellitus with ketoacidosis without coma, cardiac arrest due to other underlying condition, cardiac arrest, cause unspecified, diabetes mellitus due to underlying condition with ketoacidosis without coma, elevated white blood cell count, unspecified, schizoaffective disorder, bipolar type, acute kidney failure, unspecified, hypertensive heart and chronic kidney disease with heart failure and stage 1 through…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-05-07 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to assure the facility dishwasher consistently achieved the required temperature to disinfect facility dishware.This applies to all 125 residents that receive dietary service from the facility kitchen.Findings include:On 05/05/2026 at 3:24 PM, V1 Administrator stated 125 residents were receiving meals services at start of the survey.On 05/05/2026 at 10:25 AM, the kitchen tour began with V13 Regional Operations-Dietary and V22 Dietary Manager. V13 stared the dishwasher disinfected by temperature and the final rinse should be a minimum of 180 degrees Fahrenheit. Four dish load cycles were observed. The first final rinse temperature was 174 degrees Fahrenheit. The second final rinse temperature was 185 degrees Fahrenheit. The third final rinse temperature was 164 degrees Fahrenheit. The fourth final rinse temperature was 175 degrees Fahrenheit.V13 stated the dishes would need to be sanitized manually until the dishwasher is serviced.V14 Dishwasher stated she tested the final rinse that morning, but she didn't…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-05-07 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prevent and treat for an insect infestation in the kitchen area.This applies to all 125 residents that receive dietary service from the facility kitchen.Findings include:On 05/05/2026 at 3:24 PM, V1, Administrator, stated 125 residents were receiving meals services at start of the survey.On 05/05/2026 at 10:25 AM, the kitchen tour began with V13 (Regional Operations-Dietary) and V22 (Dietary Manager). Black flying insects were present at the kitchen sink. In the dry storage area of the kitchen, there was a swarm of flying black insects. V13 denied being informed of problems with flying insects in the kitchen area. V13 stated she was unaware if the pest control company had previously noted or treated for any flying insects.On 05/07/2026 at 12:36 PM, V21 (Dietary Aide) stated he has seen the flying bugs in the kitchen, but he did not mention it to anyone.On 05/07/2026 at 12:43 PM, V20 (Maintenance Director) stated pest control came out the day before for bugs seen in the kitchen, but they did not provide him…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-07 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to prioritize resident discharge goals and preferences and facilitate timely discharge.This applies to one resident (R8) reviewed for discharges in a sample of 30 residents.Findings include:On 5/5/26 at 12:58 PM, R8 said she has been trying to get discharged to another facility. R8 said every time she calls the outside facility, their Social Worker tells R8 she is waiting on documentation to approve the transfer. R8 said the outside facility told R8 they need documentation saying R8 is not contagious, and this is the only thing holding up R8's transfer. R8 said she has been working with V6 (Social Service Director) to get the requested documentation sent.R8's Discharge summary, dated [DATE] by V6 (Social Service Director), states R8 will be discharged to facility in (city, state) on 4/2/26 per the resident's request. V6 did not document any follow up note after 4/1/26 stating why R8 was not transferred.On 5/6/26 at 2:09 PM, V6 (Social…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide personal hygiene for residents who required assistance from staff.This applies to 3 of 3 residents (R93, R48, R34) reviewed for ADLs (Activities of Daily Living) in a sample of 30. The findings include: 1. On 05/05/26 at 10:08 AM, R93's nails were 1.5 cm (Centimeters) long and had brown substances underneath them. R93 said she could not see the dirt underneath her fingernails. On 05/07/26 at 12:37 PM, R93's nails were still 1.5 cm long and had brown substances underneath them. R93 said she did not like having dirt underneath her nails and asked who was going to clean them for her. R93's face sheet showed she was admitted to the facility with diagnoses including lack of coordination, cognitive communication deficit, emphysema, type 2 diabetes mellitus, dementia, and adjustment disorder. R93's MDS (Minimum Data Set), dated 03/21/26, showed R93 had mild cognitive impairment and required moderate assistance with personal hygiene.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-07 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide foot care to a diabetic resident.This applies to 1 of 1 residents (R88) reviewed for podiatry services in a sample of 30.Findings include:R88's diagnoses include congestive heart failure, type two diabetes, muscle wasting and atrophy, morbid obesity, end stage renal disease, and bilateral osteoarthritis of knees. R88's face Sheet showed she was admitted [DATE].On 05/05/2026 at 12:16 PM, R88 was sitting on the side of her bed with bare feet exposed. R88's feet were dry and crusty. Her toenails were long and jagged. R88 toes had a black-tipped French polish that had grown out well past the nail bed. R88 stated she hadn't had her nails cut in about five months. R88 stated she had requested from multiple staff to see the podiatrist for some time and had not been seen. R88 stated her son would take her to the nail shop but she wouldn't be able to get in their chairs to put her feet in the bowls to have a pedicure.On 05/06/2026 at 4:02…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-07 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess a resident for limited ROM (range of motion) and implement interventions to prevent a decline in ROM. This applies to 2 of 6 residents (R90 and R113) reviewed for Range of Motion in a sample of 30.Findings include: 1.On 05/05/2026 at 12:30 PM, R90's right hand was formed into a tight fist. R90 stated he was unable to stretch or open his right hand due to a stroke. R90 stated he did not have any type of splint or anything being done to keep his hand from staying in the first position. On 05/06/2026 4:02 PM, V16, C.N.A. (Certified Nursing Assistant), assigned to R90, stated R90 did not have a splint for his right hand. On 05/07/2026 at 10:09 AM, V17 (Restorative Nurse) went to R90's bedside to do an assessment. V17 stated she had just started at the facility at the beginning of the week and had not seen R90 before. V17 stated R90 was being seen by Restorative Services for bed mobility and dressing. V17 stated R90's previous…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to assess and care plan for a resident to ensure he is a safe smoker and failed to ensure the resident did not keep his smoking materials unsecured.This applies to 1 of 2 residents (R32) reviewed for smoking in a sample of 30.The findings include:R32's face sheet documents he was admitted to facility on 6/17/25. Diagnoses include atherosclerotic heart disease, type II diabetes mellitus, hyperlipidemia, dementia, chronic obstructive pulmonary disease, hypertension, major depressive disorder, anxiety disorder, and delusional disorder. MDS (Minimum Data Sheet), dated 4/12/26, shows he has intact cognitive functions and is independent with transfers.On 5/5/26 at 10:41 AM, R32 was sitting on his rolling walker; he had a pack of cigarettes and a lighter on his shirt pocket. Three more packs of cigarettes were on a shelf on top of his nightstand. R32 said he had more lighters in his blue bag. He said his girlfriend brought him cigarettes and lighters. A review of R32's EMR (Electronic Medical Record) on 5/5/26 at 1:00…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-07 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to check for G-tube (Gastrostomy Tube) placement before flushing the gastrostomy tube and before providing tube feeding. This applies to 2 out of 2 (R6, R13) residents reviewed for feeding tubes in a sample of 30.The findings include:1. R6's face sheet documents he was admitted to facility on 2/19/26. Diagnoses include pleural effusion, gastrostomy, acute and chronic respiratory failure with tracheostomy and dependent on ventilator, dysphagia, diabetes mellitus, atherosclerotic heart disease, and cachexia. MDS (Minimum Data Sheet), dated 3/26/26, documents he has intact cognitive functions and is dependent on staff for eating. R6's POS (Physician Order Sheet) shows order for G-Tube feeding order for Glucerna 1.5 at 80 ml per hour for 20 hours, on at 12:00 PM and off at 8:00 AM with G-Tube flush of 300 ml per hour every six hours. R6 also had an order for Ferrous Sulfate Oral Solution, give 220 mg via G-Tube three times a day. On 05/07/26 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-07 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the treatment dressing on a venous access device (VAD) site was in place for resident on dialysis, and failed to ensure the dressing replacement was completed in a sterile manner. This applies to 1 of 1 residents (R9) reviewed for dialysis.The findings include:On 5/5/26 at 12:21 PM, R9 said her main concern is the effectiveness of hemodialysis as her health has been up and down in the past year. R9 was observed without a dressing covering her left chest venous access device (VAD) that is used for hemodialysis and redness at the insertion site. R9 said she has a history of MRSA (Methicillin Resistant Staphylococcus Aureus) infection of her hemodialysis site and she recently had her site changed from her right chest to her left chest. R9's MDS (Minimum Data Set) dated 4/10/26 shows her cognition is intact. R9's Physician Orders showed an order dated 4/17/26 for in-house renal dialysis 3 times a week.On 5/5/26 at 12:31 PM, V4 (RN/Registered Nurse) said she did not know when R9's VAD dressing came off. At…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-07 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that a resident was free from a significant medication error. This applies to 1 of 1 resident (R20) reviewed for significant medication errors in a sample size of 30. The findings include: R20 was admitted to the facility on [DATE] with multiple diagnoses which included dementia, diabetes, hypertension, and hyperlipidemia. The Order Summary Report for May 2026 showed Losartan 100 mg daily. The packing slip proof of delivery from the pharmacy showed on 04/08/26, the pharmacy delivered Losartan Pot tab 50 mg, quantity of 30. The MAR (Medication Administration Record) for May 2026 showed Losartan Potassium Oral Tablet 50 mg, give 100 mg by mouth one time a day for HTN (hypertension), start date 04/09/26. R20's altered cardiac function care plan date 02/27/26, showed Give antihypertensive medications as ordered. Monitor for side effects such as orthostatic hypotension and increased heart rate and effectiveness. Progress Notes dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 40 citations
  • Potential for harm · Dcited before2026-05-07 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow infection control and prevention practices with PPE (Personal Protective Equipment) usage.This applies to 2 residents (R9 and R1) reviewed for infection control in a sample of 30 residents.The findings include: 1.On 5/5/26 at 12:21 PM, R9 said her main concern is the effectiveness of hemodialysis as her health has been up and down in the past year. R9 was observed without a dressing covering her left chest venous access device (VAD) that is used for hemodialysis and redness at the insertion site. R9 said she has a history of MRSA (Methicillin Resistant Staphylococcus Aureus) infection of her hemodialysis site and she recently had her site changed from her right chest to her left chest. R9's MDS (Minimum Data Set) dated 4/10/26 shows her cognition is intact. There was EBP (Enhanced Barrier Precautions) signage outside room with PPE cart. On 5/5/26 at 12:35 PM, V4 (RN/Registered Nurse) entered R9's room without washing her hands or putting on gloves and pulled back the neck of R9's shirt to assess her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-17 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain the head of bed at thirty degrees while a resident's tube feeding was infusing. This applies to 1 of 4 residents R1 reviewed for their tube feeding in a sample of 8.Findings include:On 10/15/25 at 10:33 AM, R1 was observed during care provision by V9 and V10, CNAs (Certified Nursing Assistants). While R1 was in bed, the head of the bed was in a flat position. The tube feeding of Nepro 1.8 Cal was infusing at 40 ML (Milliliters) per hour by a feeding pump. V10 CNA stated residents receiving their tube feedings only needed to have the head of bed elevated if the resident is being rolled side to side, otherwise it is ok for the resident to be flat with the tube feeding infusing.V9 CNA stated there was no problem with R1's head of bed being flat while her tube feeding was infusing if she was not being turned side to side as it may cause R1 to become sick.On 10/15/25 at 5:15 PM, V2, DON (Director of Nursing), stated the head of bed should be elevated when the tube feeding is infusing so that the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-17 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to administer the ordered initial dose of an antibiotic. This applies to 1 of 4 residents R1 reviewed for antibiotic administration in a sample of 8.Findings include:V5, NP (Nurse Practitioner) progress note on 9/12/25 documents the plan for to treat a UTI (Urinary Tract Infection) with Levofloxacin IV (Intravenously). Levofloxacin 750 MG (Milligrams) to start on 9/13/25 and end 9/14/25. Levofloxacin 500 MG administered every 48 hours for 10 days starting 0 9/15/25 and ending on 9/25/25. Meropenem 500 MG intravenously daily for 7 days starting on 9/9/25.R1's MAR (Medication Administration Record) shows a missed administration of Meropenem 500 MG on 9/14/25 at 9am. There is no documentation for the administration of Levofloxacin 750 MG on R1's MAR on 9/13/25 or 9/14/25. V4, LPN (Licensed Practical Nurse) progress, note dated 9/14/25 at 3:25 AM, states call to pharmacy related to Levofloxacin would be delivered early in AM. A nursing progress note, dated 9/14/25 at 6:42 PM, states Levofloxacin 750 MG was not available and would…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-06 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and record review, the facility failed to maintain palatable and appetizing food temperature when serving meals. This applies to all 121 residents receiving meals from the facility. The findings include: The facility data sheet, dated August 4, 2025, documents 133 residents in the facility, with 121 receiving food from the Dietary department, and 12 residents on NPO (Nothing by mouth) status.From August 4 to August 6, 2025, R1, R4, R7, R10, R11, and R14 were observed at mealtime and interviewed about the facility's food service. R1, R4, R7, R10, R11, and R14 are assessed to be alert and oriented based on their most recent MDS (Minimum Data Set) assessments. R1, R4, R7, R10, R11, and R14 all stated the food was lukewarm or cold, and they would prefer that food be served warmer. R12 was a former resident from the facility. R12 was alert and oriented based on her last her last MDS prior to discharge. On August 4, 2025, at 1:15 PM, V17 (family member) stated R12 was always complaining to V17 the food in the facility was always served cold.On August 5,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow standard infection control practices with regards to donning of gowns during provisions of care to residents who are on EBP (Enhance Barrier Precautions).This applies to 3 of the 4 residents (R1, R4, R5) reviewed for EBP in the sample of 14.The findings include: 1. On August 4, 2025, at 10:06 AM, there was an EBP signage outside R1's bedroom. V13 and V14 (Both Certified Nursing Assistants/CNA) were providing hygiene care to R1. Both staff were not wearing a gown during the provision of care. R1 is on the facility's EBP list for history of Candida Auris. 2. Face sheet shows tR4 is 77 years-old who has multiple medical diagnoses including end stage renal failure (ESRD). On August 5, 2025, at 12:51 PM, R4 was in bed receiving incontinence care. R4 has an AV (Arteriovenous) fistula in his left arm and an intravenous (IV) midline catheter in his right arm. V25 (Certified Nursing Assistant/CNA) was providing incontinence care to R4, who had a bowel movement. V25 did not wear a gown all throughout the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-02-13 · tag F0610 — failed to investigate and act on abuse reports — widespread
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to complete thorough abuse investigations to ensure abuse is recognized/identified and failed to maintain proof of thorough investigations. This has the potential to affect all residents in the facility. The findings include: The facility's 2/4/2025 CMS-671 Form showed 145 residents live in the facility. 1. On 2/6/2025 at 9:06 AM, V11, CNA (Certified Nursing Assistant), stated she remembered the incident between R81 and V33 LPN (Licensed Practical Nurse) on January 10th. V11 stated she heard V33 in R81's room and holler at him to Stop that and Shut up! when V33 went in his room to pass medication. V11 stated she did not see the interaction but overheard it because V33's voice was raised. V11 stated she didn't think anyone else was around to hear it. V11's abuse allegation statement showed, On Friday evening 01/10/2025 [V33] I overheard talking to [R81] disrespectfully. The nurse hollered stop that and then told resident to shut up! Loudly. The facility's Final Report for R81's abuse allegation showed, On 01/10/2025, [V11]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-02-13 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain the kitchen facility in a manner to prevent foodborne illness. This applies to 133 residents in the facility receiving dietary services. Findings include: On 02/06/25 at 12:08 PM, V17, Dietary Manager, confirmed 133 residents were being served from dietary services. 1. On 02/04/25 at 10:15 AM, the vents located over the stove cooking surface were dusty. One of two red sanitizing buckets sanitizer tested at 500 ppm (Parts Per Million). The three-compartment sink sanitizing solution tested at 500 ppm. The dishwasher was being utilized to clean dishware. The temperature sensitive strips were run through the dishwasher and did not turn black to indicate the appropriate sanitizing temperature had been achieved. During the test run the digital reading highest temperature was 99-degree Fahrenheit. V17 stated the dishwasher disinfects by temperature and should have a final rinse of 180 degrees Fahrenheit. V19, Morning Cook, stated he last filled the sanitizing sink, and it tested at 300ppm. V19 stated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-13 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. R46's face sheet shows an admission date of 9/8/23. R46's face sheet shows diagnoses of metabolic encephalopathy, acute embolism and thrombosis of unspecified deep veins of unspecified lower extremity, and facial weakness following cerebral infarction. R46's MDS (Minimum Data Set), dated 12/11/24, shows a blank score for the BIMS (Brief Interview for Mental Status). R46 was triggered as moderately impaired under cognitive skills for daily decision making. R46 has impairment on both sides of his upper and lower extremities. R46's POS (Physician Order Sheet) shows the following orders: Don right rest hand splint for contracture management daily, doff at NOC (Night Shift/Nocturnal) and for hygiene, check skin integrity every shift. Apply cervical collar when up in the wheelchair, may remove for feeding, hygiene, check for redness, discomfort, and pain. R46's care plan documents he has impaired cognitive function/dementia or impaired though processes related to dementia and history of stroke. R46 has limited…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to securely store oxygen cylinders and cleaning supplies, and failed to maintain residents bed at a safe height to minimize potential injuries from falls. This applies to 17 of 17 residents (R2, R22, R34, R35, R39, R41, R44, R50, R57, R65, R105, R110, R126, R128, R129, R138, R141) reviewed for accident hazards in a sample of 30. Findings include: 1. R44's current care plan states she is at risk for fall. Interventions include to provide R44 with a safe environment. On 02/04/25 at 01:12 PM, R44's bed and overbed table were left in a very high position. R44 stated she needed to raise her bed to reach items on her overbed table. R44 stated no one ever told her it was not safe raise her bed to the high position. On 02/04/25 at 01:20 PM, V21 LPN (Licensed Practical Nurse) stated R44's table and bed shouldn't be left in that high position as it is not safe. R44 can adjust her bed up and down herself, but not her overbed table. On 02/05/25 at 01:06 PM, R44's bed and overbed table were left in a very position. R44…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to assess a resident who was self-administering medication. This applies to 1 of 1 residents (R76) reviewed for self-medication administration in a sample of 30. The findings include: R76's face sheet showed she was admitted with diagnoses including gastrointestinal hemorrhage, chronic obstructive pulmonary disease, morbid obesity, type 2 diabetes mellitus, congestive heart failure, gout, and repeated falls. R76's POS (Physician Order Sheet) showed an order dated 12/19/23 for Hemorrhoidal Rectal Ointment 0.25-14-74.9% with instructions to Insert 1 application rectally every 8 hours as needed for hemorrhoids. R76's MDS (Minimum Data Set), dated 1/6/25, showed R76 had severe cognitive impairment. On 2/4/25 at 1:21 PM, R76 had a tube of hemorrhoid cream on her bedside table. The tube showed it was a two-ounce tube of hemorrhoidal ointment with applicator, and the sticker showed it was opened January 19, 2025. R76 said she was running out of the cream and needed it to help her butt cheeks slide. R76 said she did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-13 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to place call lights within reach of residents. This applies to 3 of 3 residents (R114, R2, R44) reviewed for call lights in a sample of 30. The findings include: 1. On 2/4/25at 10:37 AM, R114 was lying in bed, and her call light was placed on the side dresser, out of reach of the resident. R114 said she was unable to use her left arm, and she would use the call light to call for help, if she could find it. R114 said if she could not find it, she would have to scream for help. On 2/6/25 at 3:43 PM, V2 (DON/Director of Nursing) said the call lights should be attached to the bed linen or wrapped around the side rail. R114's face sheet showed she was admitted to the facility with diagnoses including hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side and weakness. R114's care plan, dated 12/22/23, showed R114 is at low risk for falls due to weakness, limited mobility, decrease strength, physical limitation, low activity tolerance [related to] hemiplegia, with interventions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to protect the residents' right to be free from verbal and mental abuse. This applies to 3 of 6 residents (R81, R13, R45) reviewed for abuse. The findings include: 1. R81's 10/25/2024 MDS (Minimum Data Set) showed he is moderately cognitively impaired. R81's Abuse care plan (initiated 4/29/2022 and revised 2/6/2025-during the survey) showed a problem focus as may be at risk for potential abuse [related to] behavior problem. An intervention (revised 10/17/2022) showed, If [R81] becomes increasingly agitated or upset, stop what you're doing, ensure [R81] is safe and politely leave the area . V11's (Certified Nursing Assistant/CNA) abuse allegation statement showed, On Friday evening 01/10/2025 [V33] I overheard talking to [R81] disrespectfully. The nurse hollered stop that and then told resident to shut up! Loudly. The facility's Final Report for R81's abuse allegation showed, On 01/10/2025, [V11] alleged that she felt that the facility nurse was verbally discourteous to resident. The facility nurse suspended pending…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to report an allegation of verbal abuse to the Illinois Department of Public Health (IDPH). This applies to 1 of 6 residents (R81) reviewed for abuse in the sample of 30. The findings include: The facility's 1/10/2025 Initial Report from R81's incident showed, On 1/10/25, A [Certified Nursing Assistant (CNA)- V11] alleged that she felt that the facility nurse was verbally discourteous to resident. The facility nurse suspended pending investigation. The abuse investigation is ongoing and the final will be sent into public health within 5 business days. V11's (CNA) statement from the investigation showed .the . nurse I overheard talking to [R81] disrespectfully. The nurse hollered stop that and told resident Shut up! Loudly. On 2/6/25 at 1:25 PM, V1 (Administrator) stated she thought the initial incident report and the final incident report were reported to IDPH, but neither of the reports were sent to IDPH, even though they would have been sent on two different days. V1 added as the Abuse Coordinator, it is her responsibility,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-13 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess incontinent residents for toileting programs and placed multiple layers of disposable incontinence products on a resident. This applies to 1 (R32) of 3 residents reviewed for incontinence care in the sample of 30. The findings include: On 02/04/25 at 11:07 AM, R32 was being assisted with toileting by V39 (CNA/Certified Nursing Assistant). R32 was wearing a disposable incontinence brief and a second disposable incontinence pad inside of the brief. On 02/05/25 at 1:44 PM, R32 stated she continued to wear an incontinence brief with an incontinence pad inside the brief. R32 stated she wears the briefs and pads for protection. R32 stated she was not on a toileting program/schedule. On 02/04/25 at 11:07 AM, V39 stated R32 drinks a lot of coffee and water. V17 stated she requires the pad and the brief due to her urine being heavy. On 02/06/25 at 2:25 PM, V15 (Restorative Nurse) stated residents should not wear an incontinence brief and an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide necessary services and care to maintain a midline intravenous (IV) catheter. This applies to 1 resident (R81) reviewed for IV catheter care in a sample of 30. The findings include: R81's Face sheet shows a diagnosis of unspecified hearing loss. On 2/4/25 at 2:25 PM, R81's right upper arm was observed with a midline intravenous catheter. The midline had a gauze underneath the transparent dressing that was saturated in serosanguinous (pink) blood. The midline dressing had no time, date, or staff member initial on it to show when the dressing was last changed or by whom, and the catheter had blood present in the tubing. R81 communicated in writing that he had the midline catheter for about a month, it was last used and flushed last month, and he could not recall the last time the dressing was changed. On 2/5/25 at 4:41 PM, V2 (DON/Director of Nursing) said the midline catheter dressing changes should be documented in either the MAR (Medication Administration Record) or the TAR (Treatment Administration…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide completed documentation of the pharmacy's monthly MRR (Medication Regimen Reviews) recommendations with the physician / prescriber response. This applies to 2 of 5 residents (R55 and R64) reviewed for unnecessary medications in a sample of 30. Findings include: 1. The EMR (Electronic Medical Record) for R55 documents the consultant pharmacist completed MRR and referenced see report for any irregularities and or recommendations on 05/17/2024, 06/14/2024, and 09/06/2024. The facility did not provide the referenced reports or documentation of the physician's responses to the recommendations. On 02/06/25 at 01:03 PM, V3, ADON (Assistant Director of Nursing), stated, We need a better tracking system. V3 stated the pharmacist emails her the recommendations and she puts the recommendations in the physician's mailbox. She lets them know the recommendations are in their mailboxes. V3 stated she should be following up with the physicians for their recommendations. V3 stated some of the pharmacist recommendations are missing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0813 — isolated
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that resident's personal food items were properly stored. This applies to 1 (R45) of 3 residents reviewed for stored food in the sample of 30. The findings include: R45's Face Sheet showed she was admitted to the facility on [DATE], with multiple diagnoses which included chronic obstructive pulmonary disease, morbid obesity, major depressive disorder, acquired absence of right and left fingers, and heart failure. R45's MDS (MDS/Minimum Data Set), dated 01/05/25, showed R45 was cognitively intact. On 02/04/25 at 11:09 AM, R45 had an opened bottles of Miracle Whip (19 ounces) and horseradish sauce (12 ounces) stored in the windowsill in her room. Both bottles stated to refrigerate after opening. R45 stated she used to have a refrigerator in her room, but the company removed the refrigerator. R45 stated she has nowhere else to store her personal food items since there is no refrigerators. R45 stated she uses the condiments often. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-13 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to wear the appropriate PPE (Personal Protective Equipment) before entering a isolation room. This applies to 1 of 4 resident (R447) reviewed for infection control in a sample of 30. The Findings include: R447's face sheet shows diagnoses of infection of amputation stump, right lower extremity, non-pressure chronic ulcer of other part of left lower leg with unspecified severity, MRSA infection, unspecified site, MRSA as the cause of diseases classified elsewhere, and acquired absence of right leg below knee. R447's POS (Physician Order Sheet) shows an order for Transmission based precautions: Contact Precautions for IV (Intravenous) Antibiotics for Wound Infection with MRSA+ culture. R447's care plans show she has MRSA. Interventions: Maintain isolation precautions as indicated and as ordered. Instruct family/visitors/caregivers to wear disposable gown and gloves during physical contact with resident. Discard in appropriate receptacle and wash hands before leaving room. On 2/4/25 at 2:00 PM, V11 (CNA-Certified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to utilize an antibiotic use protocol tool for residents who were placed on antibiotics. This applies to 2 of 5 residents (R27, R120) reviewed for antibiotic stewardship in a sample of 30. The findings include: On 2/6/25 at 11:24 AM, V4 (IP/Infection Preventionist) was interviewed regarding antibiotic stewardship. At 3:05 PM, V4 said they should use the tool when they suspect a resident has an infection, which should be done right away. V4 said it helps the staff to screen for infections. 1. R27's EMR (Electronic Medical Record) was reviewed with V4, and showed he was receiving Ciprofloxacin 500 MG (Milligrams) every 12 hours started on 2/5/25 and ending 2/15/25. V4 said the Infectious Disease Nurse Practitioner ordered the antibiotics on 2/4/25 at 2:48 PM. V4 said the McGeer's tool was not completed, and it should have been done. R27's face sheet showed R27 was admitted to the facility with diagnoses including urinary tract infection and encounter for fitting and adjustment of urinary device. 2. R120's EMR was reviewed with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0909 — failed to maintain a comfortable temperature — isolated
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to identify an area of possible entrapment on a resident's bed. This applies to 1 of 17 residents (R22) reviewed for safety. The findings include: On 02/04/25 at 12:34 PM, R22's bed and overbed table were left in a very high position. R22's side rails extended approximately five inches on both sides of her bed. On 02/06/25 at 10:01 AM, V15, LPN (Licensed Practical Nurse), was called to R22's bedside. R22's bed rails are too far apart from the mattress and bed frame. She could roll over and become stuck between the rails. On 02/07/25 at 01:33 PM, V2, DON (Director of Nursing), stated, Maintenance and Nursing should make sure there is not space between the bed rail and mattress. We don't want to risk anyone being injured from lying on a metal frame or becoming entrapped. The facility policy Resident Bed, dated 1/17/2025, states the facility will conduct regular inspection of all bed frames, mattress and bed rails, if any, as part of a regular maintenance program to identify areas of possible entrapment.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-27 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide information to install cameras in a resident's room. This applies to 1 of 1 resident (R2) reviewed for resident rights in a sample of 10. The findings include: The EMR (Electronic Medical Record) shows R2 was admitted to the facility with diagnoses including hemiplegia and hemiparesis of the left non-dominant side, type 2 diabetes mellitus, delusional disorders, bipolar disorders, dementia, epilepsy, low back pain, and gastroesophageal reflux disease. R2's MDS (Minimum Data Set), dated October 18, 2024, showed she was moderately impaired. R2 required moderate assistance with eating, oral hygiene, substantial assistance for upper body dressing, and personal hygiene, and was dependent on staff for shower/bathing, toileting hygiene, lower body dressing, putting on/taking off footwear. R2's progress notes, dated December 13, 2024 at 1:27 PM, showed the following, Care conference was held for (R2) on the 5th of December with family,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-27 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide a resident with his scheduled anxiety medications, as ordered. This applies to 1 of 1 resident (R9) reviewed for pharmacy services in a sample of 10. The findings include: The EMR shows diagnoses including alcohol dependence, insomnia, chronic obstructive pulmonary disease, anxiety disorder, major depressive disorder, gastroesophageal reflux disease, hypertension. R9's MDS (Minimum Data Set), dated September 23, 2024, showed R9 was cognitively intact. R9 was independent with eating, oral hygiene, upper body dressing, and personal hygiene, required set up assistance for putting on/taking off footwear, and required supervision for lower body dressing, toileting hygiene, and shower/bathing. R9's care plan, dated July 11, 2024, showed R9 presents with signs and symptoms of anxiety that is manifested by restlessness, anxiousness, and having difficulty with sleep, thinking and concentration; related to psychiatric illness, anxiety disorder. Psychiatry will continue to evaluate and provide medication management…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-04 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to assess and obtain treatment orders for a resident (R2) with known skin tears. This applies to 1 of 4 residents (R2) reviewed for quality of care. The findings include: R2's Care Plan, dated 10/02/2024, said R2 was at risk for potential impairment of the skin integrity related to fragile skin and a history of skin tears. R2's care plan showed multiple interventions including, If skin tear occurs, treat per facility protocol and notify MD . Monitor/document location, size, and treatment of skin tear . On 10/02/2024 at 11:24 AM, R2 was observed with a dressing on her right lower leg. R2 was confused and not interviewable. At 12:20 PM, V3 (Wound Care Nurse/WCN) and V4 (Wound Care Aide) were asked to assess R2's right lower leg dressing. V3 said she was not aware of R2 having active wounds. V3 said R2 had frail skin and was prone to skin tears. V3 removed R2's right lower leg dressing, and R2 had two dry scabs to her mid-shin and lower lateral areas. Then V3 noticed R2 had other dressings on her left lower leg and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-26 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed provide a clean, comfortable, homelike environment. This applies to 6 of 6 residents (R1, R2, R3, R4, R5, R6) reviewed for clean, comfortable, homelike environment in the sample of 6. The findings include: On September 25, 2024, from 9:30 AM through 2:00 PM, environmental observation was conducted. The bedroom floors of R1, R2, R3, R4, R5, and R6, were all dull and dirty, with accumulated dirt and dust debris which adhered to the floor. The floors were stained or marked with patches of dry spilled unidentified fluids. Additionally, the bedroom floors were littered with small pieces of plastics from the packaging of gowns (personal protective equipment/PPE). Interviews were conducted as well with residents and family members. R1, R4, R6, and V7 (R5's family) also said their bedroom floor was dirty and needs a thorough cleaning. On September 25, 2024, at 12:54 PM, V6 (Housekeeper) was observed cleaning R6's bedroom; it had accumulated debris of dust and other things like plastic from PPE wrapper and dry food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-26 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, the facility failed to provide timely incontinence care, and failed to ensure a resident who requires total assistance is being assisted to get up from bed. This applies to 3 of the 6 residents (R1, R2, R3) reviewed for activities of daily living (ADL) care in the sample of 6. The findings include: 1. On September 25, at 1:15 PM, V4 (Certified Nursing Assistant/CNA) rendered incontinence care to R3, who was saturated with urine, and had a bowel movement which was pasty. The urine was dark yellow. V4 said the last time she changed R3's incontinence brief was about 9 AM. 2. On September 25, at 1:22 PM, V5 (CNA) rendered incontinence care to R2. R2's brief was saturated with urine, dark in color, he had a small bowel movement that was somewhat pasty. R2 was unable to recall when he had the bowel movement. V5 said the last time she changed R2's incontinence brief was after breakfast, about 9:00 AM. 3. On September 25, 2024, from 9:30 AM to 2:00 PM, R1 was observed resting in bed. At 1:46 PM, V4 (CNA) and V3 (Respiratory Therapist) rendered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement a physician's order. This applies to 1 of 3 residents (R1) reviewed for having an NPO (Nothing by Mouth) order. Findings include: R1 is a [AGE] year old female admitted to the facility on [DATE], with diagnoses including bilateral cataracts. R1's 4/9/24 physician order showed, NPO from midnight. May have clear liquids until 6:30 AM: take the following medicines if taken in the morning on the day of the surgery with sip of water if taken Pepcid, amlodipine, carvedilol and quetiapine. R1's 4/12/24 Health Status progress note showed resident was scheduled for eye surgery this AM. Appointment had to be rescheduled due to patient was to be NPO and had toast this AM. Daughter is aware and spoke with management today regarding her concern. On 4/17/24 at 1:00pm, R1 said on 4/12/24, the morning of her scheduled cataract surgery, the staff fed her toast and cereal. On 4/17/24 at 11:54am, V1 (Administrator), at 9:34am V2 (Assistant Director of Nursing),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-18 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and record review, the facility failed to maintain residents bed equipment. This applies to 1of 3 residents (R1) reviewed for maintenance of furnishings and equipment in a sample of 3. Findings include: R1 is a [AGE] year old female admitted to the facility on [DATE], with diagnoses including osteoarthritis, type 2 diabetes, and bilateral cataracts. On 4/16/24 at 1:46pm, the cord to R1's bed control was observed with approximately two inches of exposed wires. On 4/17/24 at 9:15am, the cord to R1's bed control was observed with 2 inches of exposed wires. V1 (Administrator) was present at this time. On 4/16/24 at 11:41am, V4 (R1's daughter) said the cord to R1's bed control had frayed wires. On 4/17/24 at 2:00pm, V1 said the bed control to R1's bed was not maintained because the cord to the bed control had exposed wires. On 4/17/24 at 10:52am, V7 (Director of Maintenance) said that he was notified on this day \R1's cord for her bed control was with exposed wires. The facility's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to assist a resident to the bathroom with his oxygen equipment. This applies to 1 of 4 residents (R1) reviewed for transfer assistance and ADL's (Activities of Daily Living) in a sample of 4. The findings include: R1's face sheet shows the following diagnoses: other intervertebral disc degeneration, thoracolumbar region, secondary parkinsonism, COPD (Chronic Obstructive Pulmonary Disease), pneumonia, chronic respiratory failure with hypoxia, peripheral vascular disease, and age-related osteoporosis. R1's hospice physician orders from hospice (company) show R1 was placed on hospice on 1/17/24 with a diagnosis of COPD. It also shows R1 is to be on continuous oxygen 2 to 5 liters by nasal cannula. R1's MDS (Minimum Data Set), dated 2/11/24, shows R1's BIMS (Brief Interview for Mental Status) score as 15, which means he is cognitively intact. Under functional abilities and goals, R1 was assessed as a 4 for toileting hygiene which means he need supervision or touching assistance. R1 was assessed as a 4 for chair/bed to chair…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-08 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to administer medications as ordered by the physician to a resident. This applies to 1 of 4 residents (R1) reviewed for medications in a sample of 4. The findings include: R1's face sheet documents the following diagnoses: secondary parkinsonism, COPD (Chronic Obstructive Pulmonary Disease), pneumonia, chronic respiratory failure with hypoxia, peripheral vascular disease, hypertensive heart and chronic kidney disease without heart failure, benign prostatic hyperplasia without lower urinary tract symptoms, major depressive disorder, gastro-esophageal reflux disease without esophagitis, and chronic kidney disease stage 2 (mild). R1's hospice physician orders from hospice (company) show R1 was placed on hospice on 1/17/24 with a diagnosis of COPD. R1's MDS (Minimum Data Set), dated 2/11/24, shows R1's BIMS (Brief Interview for Mental Status) score as 15, which means he is cognitively intact. Staffing sheet for Saturday March 2nd, 2024 V4 worked from 7 PM to 7 AM. R1's EMAR (Electronic Medication Administration…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-24 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to notify a resident's POA (Power of Attorney) of a change in condition. This applies to 1 of 3 residents (R1) reviewed for notification of changes. The findings include: R1's Face Sheet showed R1 was admitted on [DATE], with diagnoses of multiple sclerosis, mild protein calorie malnutrition, moderate protein calorie malnutrition, aphasia, dysphagia, vascular dementia, convulsions, chronic pain, and muscle spasms. R1's MDS (Minimum Data Set), dated 12/15/23, showed R1 had long and short-term memory problems. The same MDS showed R1's cognitive skills for daily decision making were severely impaired and she required substantial/maximal assistance with oral hygiene. On 01/23/24 at 9:15 AM, R1 was in bed. R1 was awake and alert to name only, and did not respond when spoken to. V7 (Registered Nurse) assisted with assessment of R1's mouth. R1's front right tooth/cap was missing. R1 had a small, blackened, shaved tooth near the upper front right…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-01 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide personal hygiene (Oral care, incontinence care, nail trimming, grooming, shaving, and showering) to dependent residents. This applies to 8 of 12 residents (R20, R26, R33, R38, R50, R62, R70, and R82) reviewed for activities of living (ADL) in a sample of 34. The Findings include: 1. R20 is a [AGE] year-old female, admitted on [DATE], with severe cognitive impairment as per the Minimum Data Set (MDS), dated [DATE]. On 11/28/23 at 10:38 AM, R20 was on her bed, and was observed with thick, crusty lips and tongue. R20's MDS documents R20 is dependent for oral and toileting hygiene. On 11/28/23 at 10:38 AM, V6(Registered Nurse/RN) stated, I am going to tell my nursing assistant to clean up her lips and tongue. On 11/29/23 at 11:10 AM, during sacral wound care with V7(Wound Care Nurse), R20 was observed with a heavily soaked incontinent brief with urine. The brief was observed with a light brown discoloration outside. On 11/29/23 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident using oxygen had physician orders in place for it, and failed to date and contain respiratory equipment. This applies to 4 of 4 residents reviewed (R58, R88, R103, and R318) for respiratory care and treatment in a sample of 34. The findings include: 1. R88 is a [AGE] year-old female admitted on [DATE], with mild cognitive impairment as per the Minimum Data Set, dated [DATE]. R88 has an admitting diagnosis, including COPD, pneumonia, bronchitis, and a personal history of tuberculosis. On 11/28/23 at 11:33 AM, R88 was standing at her bedroom door side with oxygen therapy via nasal cannula (with a portable oxygen tank) at three litters per minute (L/M). R88 stated, I had pneumonia and was admitted here for short term therapy. I need to use oxygen at 3 L/M. Record review on R88's Physician Order Sheet (POS) does not show any physician order for oxygen therapy to indicate the type of oxygen delivery and flow rate. On 11/29/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain dignity and privacy for residents by not knocking on doors and asking permission before entering a resident's room; failed to close the door and privacy curtain before providing resident care; and failed to dress a resident properly which exposed a resident's private area. This applies to 2 of 2 residents (R14, R79) reviewed for dignity in a sample of 34. The findings include: 1. R79's face sheet shows the following diagnoses: unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance and anxiety, difficulty in walking, not elsewhere classified, other specified arthritis, unspecified site, and spinal stenosis, site unspecified. R79's MDS (Minimum Data Set), dated 10/13/2023, documents a BIM's (Brief Interview for Mental Status) score of 12, which means she was assessed as being cognitively intact. It also shows she needs partial/moderate assistance with upper body dressing. R79's care plan (revised on 4/17/23) shows a focus of having a ADL…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to have call lights accessible to dependent residents. This applies to 3 of 3 residents (R36, R47, and R316) reviewed for accommodation of needs in a sample of 34. The findings include: 1. R316's face sheet (11/29/23) showed that R316 had the following diagnoses of chronic obstructive pulmonary disease, atherosclerotic heart disease of native coronary artery without angina pectoris, major depressive disorder, dementia, fall, and lack of coordination. R316's Minimum Data Set (MDS), dated [DATE], showed R316's cognition was intact, is dependent with toileting hygiene and needs substantial/maximal assistance with personal hygiene. R316's care plan (initiated on 11/1/23) showed R316 has high risk for falls related to history of falls, with intervention to have call light within reach and encourage the resident to use it for assistance. On 11/28/23 at 11:37 AM, during initial tour rounds on the 1st floor, R316 was in bed in her room, watching TV.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a safe, comfortable, and homelike environment. This applies to 3 residents (R66, R7, and R99) reviewed for environment in a sample of 34 residents. The findings include: 1. R66's MDS (Minimum Data Set), dated 11/2/23, shows her cognition is intact. R66's Face sheet shows the following diagnoses: hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, morbid obesity, and functional quadriplegia. On 11/28/23 at 12:08 PM, an approximately 1.5 foot wide by 1.5 foot tall hole was seen in the drywall behind R66's bed, and a cracked plastic light cover was seen on the light above her bed. R66 said the hole in the wall is from the bed hitting the wall when staff pull her up in bed, and the cracked light cover happened from the overhead trapeze pole hitting the cover when staff pulled her up in bed. R66 said the cracked light happened in the last couple of days, and a piece of the plastic flew into her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to properly obtain a blood sample for 1 diabetic resident that required blood glucose levels prior to receiving insulin. This applies to 1 of 10 residents (R14) reviewed for glucose testing in a sample of 34. Findings include: R14 is a [AGE] year old female admitted to the facility on [DATE], with diagnoses including type 2 diabetes, dementia, legally blind, and long term use of insulin. R14 electronic medical records showed 8/17/23 physician order for Accucheck two times a day for hyperglycemia. 11/6/23 physician order showed Insulin Lispro Solution 100unit/ml sliding scale if 181 - 230 = one unit; 231 - 280 = 2 units; 281- 330 = 3 units; 331-380= 4 units; >380 or <70, contact MD, subcutaneously 2 times a day with meals. On 11/29/23 at 9:21 AM, V11 (Nurse) wiped R14's thumb with an alcohol swab, pricked her finger with a lancet and collected a drop of blood for the blood glucose meter. R14's blood glucose level showed a blood sugar of 216.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide foot care to meet the needs of all residents. This applies to 1 resident (R1) reviewed for foot care in a sample of 34 residents. The findings include: R1's MDS (Minimum Data Set), dated 10/11/23, shows her cognition is intact. R1's POS (Physician Order Sheet) shows an order, dated 11/10/21, stating R1 may be seen by Podiatrist. R1's EMAR for September, October, and November 2023 show completed weekly skin checks by her nurse. R1's EMR (Electronic Medical Record) shows the last podiatry visit and nail trimming took place on 12/1/21. This podiatry note shows, Care Plan: Follow up in 2-3 months or as needed for a more acute problem. On 11/28/23 at 11:56 AM, R1 said, I wish they would trim my toenails, they're long. R1 then proceeded to take off her right shoe and sock to reveal a great toe toenail that was overgrown an inch above the tip of her toe and curved to the right, digging into the top of her second toe. R1 said she did not know exactly when she saw the podiatrist last, but she remembered it was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide supervision for smokers with smoking materials, and failed to provide a safe environment in resident's rooms. This applies to 2 of 2 residents (R53, R413) reviewed for accidents/hazards and supervision in the sample of 34. The findings include: 1. R413's POS (Physician's Order Sheet), dated 11/03/23, showed R413 had diagnoses of dementia without behavioral disturbances, altered mental status, weakness, convulsions, chronic obstructive pulmonary disease, muscle wasting and atrophy, and unsteadiness on feet. R413's MDS (Minimum Data Set), dated 11/07/23, showed R413's cognitive skills for daily decision making were severely impaired. R413's care plan, dated 11/06/23, showed R413 had impaired cognitive function/dementia and required cues, reorientation, and supervision. No documentation found in R413's medical record showed R413 had independent smoking privileges. On 11/28/23 at 11:40 AM, R413 was in bed. A pink cigarette lighter was on the bedside table. R413 said he smokes, and the facility lets him…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-01 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents' urinary catheter drainage bags were secured in a sanitary manner. This applies to 2 residents (R38, R321) reviewed for urinary catheters in a sample of 34. The findings include: 1. R38's physician's order sheet, dated 11/01/23, showed R38 had diagnoses of benign prostatic hyperplasia with lower urinary tract symptoms, spinal stenosis of lumbar region with neurogenic claudication, obstructive and reflux uropathy, anemia, low back pain, chronic kidney disease, Alzheimer's Disease, major depressive disorder, osteoarthritis, diabetes, and hypertension. R38's MDS (Minimum Data Set), dated 09/27/23, showed R38 was cognitively intact. The same MDS showed R38 required partial/moderate assistance with toileting. R38's care plan, revised 02/01/22, showed R38 had an indwelling catheter due to urinary retention. Care plan goal with target date of 01/15/24 was to alleviate and reduce further the spread of infection. On 11/29/23 at 11:32 AM, R38 was in the bed. R38's indwelling catheter with yellow urine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-08 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident's wheelchair was in working condition to prevent the risk of falls. This applies to 1 of 3 residents (R2) reviewed for safe operating equipment. The findings include: On 11/7/23 at 11:07 AM, R2 was in her wheelchair and said her wheelchair brake was loose. R2 put her brake into the locked position and the brake fell back into an unlocked position. R2 demonstrated putting it in the locked position again and with pressure to the handrail, the brake fell out of the locked position into the unlocked position. R2 said she told the staff about the loose brake. At 1:58 PM, R2 was observed in her room, sitting in her wheelchair. R2 again demonstrated the brake not remaining in the locked position, and said she notified V8 (Maintenance Director) of the loose wheelchair brake a while ago. On 11/7/23 at 2:02 PM, V8 (Maintenance Director) was brought to R2's room and put the wheelchair brake into the locked position, which then fell back to unlocked. V8 said he needed to tighten the brake up. R2 said he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$106,223 in federal fines across 3 penalties. 1 Medicare payment denial on record.

  • $25,920 — penalty dated 2026-04-30
  • $72,450 — penalty dated 2024-12-27
  • $7,853 — penalty dated 2024-09-26
  • Medicare payment denial — starting 2025-01-28 for 23 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to PEARL HEALTHCARE — 15 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.7-1.7 vs chain
Health inspection 2 of 52.7-0.7 vs chain
Staffing 1 of 52.1-1.1 vs chain
Quality measures 3 of 53.7-0.7 vs chain
The other 14 homes this chain runs (chain average 2.7★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
PHC OVJ LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST99%since 05/01/2022
KUSHNER FAMILY IDF LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST8%since 05/01/2022
KOTHERA, KYLEIndividualW-2 MANAGING EMPLOYEEsince 05/01/2022
ZEFFREN, EITANIndividualCORPORATE OFFICERsince 05/01/2022

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.4M
Net patient revenuemost recent cost report
-2.1%
Operating marginrevenue minus expenses
$743K
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 88%Medicare 9%Other / private 3%

About 88% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $743K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$303per resident / day
operating cost
$9,213per month
≈ monthly operating cost
$297per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145372. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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