The Pearl Of Downers Grove
3450 Saratoga Avenue, Downers Grove, IL 60515 · For profit - Corporation · 145 certified beds · (630) 969-2900 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0567)
- it has 3 actual-harm citations
- a high number of inspection citations overall (58) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $30,794 in federal fines (most recent 2025-04-14)
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
- nursing-staff turnover (65%) runs well above the national median (45%)
- about 20% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 13.6% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 2.9% | 6.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 78.6% | 54.2% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.7% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 23.1% | 14.3% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 7.7% | 18.3% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 97.4% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 7.7% | 4.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 30.7% | 20.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 32.1% | 21.7% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 3.1% | 2.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 80.4% | 63.1% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 33.2% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 15.8% | 13.9% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.52 | 2.02 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.61 | 2.22 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
54.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 185 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 46.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 58 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.29 therapist hours per resident per day in 2026Q1 — more than 46% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 31% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 54.8%CMS range 47.5–61.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.7%CMS range 7.9–15.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 46.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 44.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 37.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 2.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.1% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.8%CMS range 5.9–12.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.13 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 145 beds and averages 92.9 residents a day — about 64% occupied, or roughly 52 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.60 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.82 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.06 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.32 hrs/resident/day on weekends vs 3.71 on weekdays — 10% thinner on weekends. RN hours go from 0.87 to 0.70 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 65% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
58 citations, most serious first. The 13 most serious are shown; the remaining 45 are one tap away and print in full.
- Actual harm · Gcited before2025-04-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement interventions to prevent and treat a pressure injury per facility policy. This failure resulted in the development of a DTI (Deep Tissue Injury) for a resident at moderate risk for the development of pressure injuries. This applies to 1 of 4 residents (R59) reviewed for pressure injuries in the sample of 18. The findings include: Face sheet, dated April 9, 2025, shows R59 was admitted to the facility on [DATE], and her diagnoses included pulmonary embolism, malignant neoplasm of bronchus or lung, weakness, diabetes, protein-calorie malnutrition, vascular dementia, congestive heart failure, chronic kidney disease, and need for assistance with personal care. MDS (Minimum Data Set), dated January 15, 2025, shows R59's cognition was severely compromised and R59 required substantial / maximal assistance from staff for rolling left and right. Skin Observation Weekly, dated October 10, 2024, shows R59's skin was normal with no open…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-04-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe wheelchair transport for a cognitively impaired resident (R34) that required staff assistance. As a result, R34 sustained pain and significant bruising to the right side of the face, forehead and orbital area to the right eye. This applies to 1 of 1 resident (R34) reviewed for fall-related accidents in the sample of 18. The findings include: The EMR (Electronic Medical Record) shows that R34, is a [AGE] year-old with diagnoses of dementia, psychosis, anxiety disorder, major depressive disorder, age related physical debility, repeated falls, unsteadiness of feet, difficulty walking, need of assistance with care, hyperlipidemia, Vitamin D deficiency, hypothyroidism, and chronic kidney disease. R1 was admitted to the facility on [DATE]. The MDS (Minimum Data Set) assessment dated [DATE], showed that R34's cognition was severely impaired with a BIMS (Brief Interview Mental Status) score of 0/15. The MDS documents that R34 required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-05-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide safe transfer assistance. This failure resulted in R1 sustaining left and right femoral fractures. This applies to 1 of 3 residents (R1) reviewed for safe transfers. Findings include: R1's Medical diagnosis from the electronic record documents R1 as a [AGE] year old with diagnoses to include a right and left periprosthetic fracture around both artificial knee joints, dementia and physical disability. On 05/02/2024 at 11:18 AM, V13 Hospital staff stated Before these fractures, (R1) could not bear weight, she was contracted and unable to stand up on her own. She was bedbound. On 04/30/2024 at 02:17 PM, V9 Certified Nursing Assistant (CNA) stated That morning I got (R1) up out of bed like I always do. I put my arms under her armpits and did the pivot transfer. I felt her become dead weight then. Her knee seemed like it was swelling. I told the nurse (V6 Licensed Practical Nurse [LPN]). Then I took her down to the shower room and gave her a shower.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to render appropriate catheter care for residents at risk for urinary infections. This applies to 4 of 4 (R1-R4) residents reviewed for urinary catheters. The findings include:1. R3's care plan states R1 required the use of an indwelling urinary catheter due to his diagnosis of urinary obstructive uropathy and that he was incontinent of bowel. The care plan also said he was at risk for urinary tract infections (UTIs) due to the use of the catheter and incontinence. The staff was to provide thorough perineal hygiene care to prevent infections. On 5/16/2026 at 1:20 PM, R3 was in bed, his urinary catheter was draining cloudy, dark-amber urine. V9 (Certified Nurse Assistant/CNA) said R3 was incontinent of bowel, and she had last rendered incontinence care at approximately 10 AM. Then V9 and V10 (Restorative Aide) assessed R3's incontinence brief and urinary catheter. R3's brief was dry, but the urinary catheter's tubing had thick-brown adherent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to identify, assess, and initiate treatment orders for an acquired pressure injury upon identification. This failure resulted in R3 developing an unstageable left ischium pressure ulcer. This applies to 1 of 7 residents (R3) reviewed unstageable for pressure ulcers The findings include: R3's face sheet shows he was admitted to the facility on [DATE] with diagnoses including quadriplegia, personal history of traumatic brain injury, encounter for attention to gastrostomy, epilepsy and neuromuscular dysfunction of bladder. R3'S Braden Scale assessment dated [DATE] shows he was at moderate risk for developing pressure. R3's Braden Scale assessment shows on 10/24/25 he was a HIGH RISK for developing pressure. R3's EHR (Electronic Health Records) shows he had a facility acquired stage 2 ischium pressure ulcer identified on 9/10/25 and healed on 9/23/25. R3'S Physician Order Sheets dated through January 2026 shows orders dated 9/10/25 for wedge cushion and low…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-23 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility to provide care and services and failed to maintain the catheter below the level of the bladder for a resident with an indwelling urinary catheter. This applies to 1 of 3 residents (R1) reviewed for indwelling catheters in the sample of 7. The findings include: R1's face sheets shows he was admitted to the facility on [DATE], with diagnoses including obstructive and reflux uropathy, atrial fibrillation, congested heart failure, paralytic ileus, alcoholic cirrhosis liver, polyneuropathy, benign prostatic hyperplasia without urinary tract symptoms, anxiety, major depressive disorder, and COPD. On 01/16/26 at 10:30 AM, R1 was observed lying in his bed and his indwelling catheter bag hanging on the top drawer handle of his bedside table. The drainage tubing was positioned pulling back to the right side and not positioned below the level of the bladder. R1's anchored device was folded around the tubing not secured to his leg. R1 said he has tearing to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-04-14 · tag F0623 — widespreadProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow their policy and notify the Ombudsman in writing of resident transfers and discharges to the hospital. This failure has the potential to affect all 83 residents who reside in the facility. The findings include: R12's Face Sheet showed R12 to be [AGE] years old and admitted to the facility on [DATE]. R12's Hospital Transfer Form showed resident was discharged to the hospital on April 5, 2025. On April 9, 2025, at 2:05 PM, V24 (Social Services Director) stated he does not handle the notifying family's and Ombudsman of resident discharges. On April 9, 2025, at 2:08 PM, Surveyor asked V2 (Director of Nursing), Ombudsmen, why do we have to notify them? I'll have to check into that. I'll be honest with you, this is the first time I'm hearing about notifying the Ombudsman, in regard to resident transfers and discharges to the hospital. Later at 4:52PM, V2 verified that the facility has not been notifying the Ombudsman of resident transfers/discharges to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-04-14 · tag F0625 — widespreadNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that bed hold notices were issued in writing to residents upon transfer to the hospital. This failure has the potential to affect all 83 residents who reside in the facility. The findings include: R12's Face Sheet showed R12 to be [AGE] years old and admitted to the facility on [DATE]. R12's Hospital Transfer Form showed resident was discharged to the hospital on April 5, 2025. On April 8, 2025, 11:17 AM, V2 (Director of Nursing) stated V36 (Registered Nurse) who discharged R12, did not issue a bed hold notice and one was not issued because she did not see anything documented in R12's electronic medical record. V2 stated she was not aware of the bed hold policy and who was responsible for issuing the bed hold policy. V2 stated she will follow up with the facility's nurse consultant and look for the bed hold policy. On April 8, 2025, at 3:30 PM, V2 stated she did not find that a bed hold policy was given to R12. V2 stated they will give a bed hold…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-04-14 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide sufficient number of Nursing staff to ensure call lights are answered timely and assistance with ADL care is given as needed. This has the potential to affect all 83 residents who reside in the facility. The findings include: During the resident meeting on April 8, 2025, at 10:00 AM, 4 of the 7 residents in attendance, R6, R13, R36 and R58, all stated they experienced extended wait time for call light response during the evening and overnight shift. R33's name was on the list to attend the resident meeting, but did not attend, there was a note on the list next to his name that showed CNA did not get him up. On April 7, 2025, at 10:53 AM, R487 said she gets anxious during the overnight shift and sometimes the evening shift because she has to wait for a response to her call light 2 or 3 hours. R487 said she puts her call light on when she needs incontinence care or when she gets chest pressure and needs her PRN (as needed) medication from the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-04-14 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to employ a qualified food service manager. This applies to all 83 residents residing in the facility. The findings include: Long Term Care Facility Application for Medicare and Medicaid, dated April 7, 2025, shows the facility census was 83 residents. On April 9, 2025, at 9:32 AM, V5 (Food Service Manager) stated she had not enrolled in the dietary manager course and did not take the course in the past. V5 stated she was sent the link for the class registration recently and needed to enroll in the class. V5 stated she had a Serve Safe Sanitation certification but no other certifications as the Food Service Manager. On April 8, 2025, at 9:30 AM, the facility provided a ServSafe certificate for V5 dated 11/22/24 and expiring November 22, 2029. As of April 10, 2025, at 4:20 PM, the facility failed to provide documentation regarding V5's qualification as the Food Service Manager.
- Potential for harm · F2025-04-14 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to prepare and serve food to residents as per their planned and dietitian-approved facility menu and per facility policy. This applies to all 82 residents residing in the facility receiving oral diets. The findings include: Long Term Care Facility Application for Medicare and Medicaid, dated April 7, 2025, shows the facility census was 83 residents. Order Listing Report, dated April 8, 2025, shows there was one resident who did not receive an oral diet (R67) and there were 8 residents who received puree diets. Facility Menu Extension, dated April 8, 2025, show all residents on all diets received a hamburger patty (3 ounces) on a bun. The menu shows pureed diets were to receive pureed hamburger on a bun and mechanical diets were to be served a ground hamburger on a bun. Order Listing Report, dated April 8, 2025, shows 18 residents (R1, R4, R7, R16, R22, R23, R26, R33, F34, R35, R38, R39, R49, R53, R59, R60, R61, R70) had physician orders for Mechanical Soft Diets. On April 8, 2025, at 11:47 AM during lunch…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-04-14 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to perform hand hygiene after touching soiled dishes per facility policy and failed to utilize sanitizing solution at the proper concentration to sanitize food contact services per manufacturer instructions. This applies to all 83 residents living in the facility. The findings include: Long Term Care Facility Application for Medicare and Medicaid, dated April 7, 2025, shows the facility census was 83 residents. Order Listing Report, dated April 8, 2025, shows there was one resident who did not receive an oral diet (R67). On April 8, 2025, at 9:51 AM in the dish machine room, V15 (Dietary Aide) scraped and loaded dirty dishes into the mechanical dish machine. V15 then removed her gloves and without washing her hands or replacing gloves, V15 walked to the clean side of the dish machine and touched clean/sanitized bowls. V15 removed the bowls from the clean/sanitized dish rack and placed the bowls into storage. V15 then put on a new pair of gloves without washing her hands. V15 walked to the dirty side of the dish…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-04-14 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
3. On April 8, 2025, between 8:28 A.M. and 9:03 A.M., V28 (Licensed Practical Nurse/LPN) had administered multiple prescribed medications to R67 via the resident's gastric tube. A posted sign outside R67's room clearly instructed staff to wear appropriate Personal Protective Equipment (PPE), including gown and gloves, due to R67's Enhanced Barrier Precautions (EBP) status, which was ordered in response to the resident's gastric tube care. Despite this posted instruction and the documented order on the April 2025 Physician Order Sheet (POS) requiring EBP, V28 failed to don the required PPE gown while administering the medications. Additionally, during the medication administration process, V28 changed soiled gloves but failed to perform hand hygiene before donning a clean pair of gloves, as required by the facility's undated Hand Hygiene policy. This policy documents that glove use is not a substitute for hand hygiene and mandates hand hygiene before and after glove use and before and after direct resident contact. Later that same day, at 1:11 P.M., V28, flushed R67's gastric tube.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 45 citations
- Potential for harm · F2025-04-14 · tag F0881 — failed to use antibiotics responsibly — widespreadImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to follow their policy for antibiotic stewardship. This applies to all 83 residents residing in the facility. The findings include: The facility's Long-Term Care Application for Medicare and Medicaid dated April 7, 2025, showed the facility's census was 83 residents. On April 8, 2025, at 1:04 PM, V2 (DON/Director of Nursing) said when a resident in the facility has an infection, McGeer's Criteria is supposed to be used. V2 continued to say she had not completed McGeer's Criteria since she started as the Infection Preventionist in November 2024. V2 reviewed antibiotic use for R79 in March 2025. V2 said she did not complete McGeer's criteria for R79 and reviewing McGeer's Criteria now, R79 did not meet criteria for an infection. V2 said R79 was prescribed antibiotics due to laboratory results and R79 did not have any symptoms. V2 said R79's urine culture results showed R79 had a growth of ESBL (Extended-Spectrum Beta-Lactamases) of 50,000 to 100,000 colonies. V2 said R79's laboratory results did not meet McGeer's Criteria. V2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-14 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure each resident had a comprehensive care plan that outlined each residents' care needs accurately. This applies to 4 of 18 residents (R26, R27, R29, and R59) reviewed for care plans in the sample of 18. The Findings include: 1. R27's admission record showed R27 was admitted to the facility on [DATE], with multiple diagnosis including chronic atrial fibrillation, morbid obesity, sepsis unspecified organism, and benign prostatic hyperplasia with lower urinary tract symptoms. R27's MDS (Minimum Data Set) dated February 5, 2025, showed R27 was moderately cognitively impaired, and was dependent on staff assistance for toileting, bathing, dressing, bed mobility and transfer and had an indwelling urinary catheter and always incontinent of bowel. On April 7, 2025, at 11:03 AM, R27 was observed with urinary catheter tubing draining into a drainage bag. On April 9, 2025, V31 (Staffing Coordinator) provided a list of residents who needed 2 staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-14 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to refer a resident with a new mental health diagnosis for a level II PASRR (Preadmission Screening and Resident Review). This applies to 1 of 2 residents (R19) reviewed for PASRR in the sample of 18. The findings include: The EMR (Electronic Medical Record) showed R19 was admitted to the facility on [DATE], with admitting diagnoses including major depressive disorder, anxiety disorder, and seizures. The EMR continued to show R19 was diagnosed with unspecified psychosis not due to substance or known physiological condition on October 5, 2024. R19's Active Order Summary Report dated April 9, 2025, showed R19 had the following active medication orders: olanzapine (antipsychotic) oral tablet 10 mg (milligrams), give one tablet by mouth at bedtime related to major depressive disorder; and venlafaxine extended-release oral capsule 150 mg, give one capsule by mouth one time a day related to major depressive disorder. On April 9, 2025, at 8:50 AM, V26…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-14 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to timely revise the care plan with specific fall-prevention interventions for a cognitively impaired resident that required staff assistance. This applies to 1 of 1 resident (R34) reviewed for fall-related accidents in a sample of 18. The findings include: The EMR (Electronic Medical Record) shows that R34, a [AGE] year-old with diagnoses of dementia, psychosis, anxiety disorder, major depressive disorder, age related physical debility, repeated falls, unsteadiness of feet, difficulty walking, need of assistance with care, hyperlipidemia, Vitamin D deficiency, hypothyroidism, and chronic kidney disease. R1 was admitted to the facility on [DATE]. The MDS (Minimum Data Set) assessment dated [DATE] showed that R34's cognition was severely impaired with BIMS (Brief Interview Mental Status) score of 0/15. The MDS documents that R34 required substantial to maximum assistance from staff during wheelchair transport in the corridor or similar…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-14 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide restorative services to a resident per facility policy. This applies to 1 of 1 resident (R29) reviewed for restorative services in the sample of 18. The findings include: On April 7, 2025, R29 stated he did not receive restorative therapy and would like to be receiving it. On April 8, 2025, at 12:13 PM V10 (Licensed Practical Nurse) stated she had not seen R29 receiving any restorative therapy. On April 8, 2025, V11 (Rehabilitation Manager) stated R29 was not receiving skilled therapy services because during his initial assessment R29 was evaluated to be at his prior level of functioning. R11 stated the therapy department did recommend R29 receive restorative therapy to be provided by the facility. V11 stated a referral was provided to V2 (Director of Nursing) for R29 to receive restorative therapy. On April 8, 2025, at 3:16 PM, V2 (Director of Nursing) stated she was not aware R29 was provided a referral for restorative therapy and R29 was not receiving restorative therapy. V2 also stated when the facility did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide nail care to residents who are dependent on staff assistance with ADLs (Activities of Daily Living). This applies to 3 of 3 residents (R44, R47, R485) in the sample of 18. The findings include: 1. R485's admission record showed R485 was admitted to the facility on [DATE], with multiple diagnoses including hemiplegia and hemiparesis of left dominant side following cerebral infarction, cardiomegaly and dysphagia. R485's MDS (Minimum Data Set) showed R485 was moderately cognitively impaired and needed assistance with ADL's including supervision/light touch assistance with eating and oral hygiene, substantial assistance with bed mobility and dependent on staff for personal hygiene, bathing, toileting, dressing and transfer. R485 had mobility impairment to her left arm and left hand. On April 8, 2025, at 12:05 PM, R485's right hand was observed with all fingernails long and black/brown/yellow colored debris underneath the nails. R485 stated she would…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-14 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide interventions, and failed to prevent further decrease in ROM (Range of Motion) and failed to provide positioning device for residents with hand contractures. This applies to 2 of 5 residents (R67 and R485) reviewed for limited range of motion in the sample of 18. The findings include: 1. R67 admission record showed R67 was admitted to the facility on [DATE], with multiple diagnoses including hemiplegia and hemiparesis following non traumatic intracerebral hemorrhage affecting the left non dominant side, dysphagia, unspecified mood disorder, neuralgia and neuritis, and gastrostomy status. R67's MDS (Minimum Data Set) dated January 7, 2025, showed that R67 was cognitively intact and was dependent on staff assistance for eating through a feeding tube, bathing, toileting, dressing, bed mobility and transfer. On April 8, 2025, at 1:27 PM, R67 was lying in bed and her left hand was contracted in flexion. R67 wrote on her paper with her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to document justification for continued use of an indwelling urinary catheter for a resident who experienced a urinary tract infection. This applies to 1 of 4 residents (R27) reviewed for catheter use in the sample of 18. The findings include: 1.R27's admission record showed R27 was admitted to the facility on [DATE], with multiple diagnosis including chronic atrial fibrillation, morbid obesity, sepsis unspecified organism, and benign prostatic hyperplasia with lower urinary tract symptoms. R27's MDS (Minimum Data Set) dated February 5, 2025, showed R27 was moderately cognitively impaired, and was dependent on staff assistance for toileting, bathing, dressing, bed mobility and transfer and had an indwelling urinary catheter and was always incontinent of bowel. R27's admission assessment dated [DATE], under genitourinary section showed R27 was incontinent of urine and did not identify the use of an indwelling urinary catheter. R27's physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-14 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a person-centered care plan to support a resident's dementia care needs. This applies to 1 of 2 residents (R26) reviewed for dementia care in the sample of 18. The findings include: The EMR (Electronic Medical Record) showed R26 was admitted to the facility on [DATE], with multiple diagnoses including Alzheimer's disease, ventricular tachycardia, and arthritis. R26's MDS (Minimum Data Set) dated March 7, 2025, showed R26 had moderate cognitive impairment. As of April 9, 2025, at 9:32 AM, R26's care plan did not include a care plan for Alzheimer's disease or dementia care including R26's dementia care needs or individualized interventions related to R26's symptomology. On April 9, 2025, at 9:36 AM, V24 (Social Services Director) said he conducts care plan meetings along with nursing and therapy. V24 said R26's comprehensive care plan was completed on March 14, 2025. V24 said R26's Alzheimer's disease diagnosis should have been discussed at the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-14 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their policy to ensure a resident received psychotropic medications for a specific condition. This applies to 1 of 5 residents (R26) reviewed for unnecessary psychotropic medications in the sample of 18. The findings include: The EMR (Electronic Medical Record) showed R26 was admitted to the facility on [DATE], with the following diagnoses syncope and collapse, ventricular tachycardia, other Alzheimer's disease, other specified arthritis, benign prostatic hyperplasia with lower urinary tract symptoms, essential hypertension, pure hypercholesterolemia, long term use of insulin, and type 2 diabetes mellitus without complications. The EMR did not show R26 had any psychiatric diagnoses. R26's MDS (Minimum Data Set) dated March 7, 2025, showed R26 did not have any psychiatric/mood disorders. The MDS continued to show R26 was receiving antipsychotic, antianxiety, and antidepressant medications. R26's Order Summary Report dated April 14, 2025, showed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure that a resident's non-pressure wounds received treatments as ordered by the wound physician for 1 of 3 residents (R2) reviewed for wounds in the sample of 7. The findings include: R2's Specialty Physician Wound Evaluation and Management Summary dated 1/14/25 shows that he has a non-pressure trauma wound to his left first toe measuring 0.9 cm (centimeters) x 0.6 cm. The dressing treatment plan is for xeroform gauze (gauze containing bismuth tribromophenate and petrolatum) and gauze roll once daily. This treatment plan is the same on the evaluations dated 1/20, 1/27, 2/3, 2/11 and 2/17. On 2/20/25 at 11:05 AM, R2 had a black scab on his left first toe. R2 did not have a dressing on his left first toe. R2's January and February Treatment Administration Record (TAR) shows a treatment order dated 1/1/25 for, Scattered scabs to L (left) dorsal foot and L great toe: Apply skin prep and leave open to air every day shift every Mon (Monday), Wed (Wednesday), Fri (Friday) for wound care. R2's January and February…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure ordered pressure ulcer treatments were in place and failed to ensure pressure ulcer treatments from the Wound Physician were implemented for 3 of 3 residents (R1, R2 and R3) reviewed for pressure ulcers in the sample of 7. The findings include: 1. R2's Specialty Physician Wound Evaluation and Management Summary dated 1/14/25 shows he has a Stage 4 pressure ulcer on his left posterior heel measuring 3.0 cm (centimeters) x 2.9 cm x 0.1 cm. The dressing treatment plan is for xeroform gauze (gauze containing bismuth tribromophenate and petrolatum), and gauze roll once daily. This treatment plan is the same on the evaluations dated 1/20, 1/27, 2/3 and 2/11. R2's Specialty Physician Wound Evaluation and Management Summary dated 2/17/25 show that the same wound was now 9 cm x 6 cm x 0.1 cm and the treatment plan changed to silver sulfadiazine and gauze roll once daily. On 2/20/25 at 11:05 AM, V8 (Wound Licensed Practical Nurse) provide wound care to R2's left posterior heel wound. There was no dressing on R2's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-24 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure a wound treatment cart was not brought into an isolation room to prevent cross-contamination and failed to remove gloves and perform hand hygiene during wound care to prevent the spread of infection for 1 of 3 residents (R2) reviewed for infection control in the sample of 7. The findings include: R2's Physician's Order Sheet shows an order dated 1/12/25 for: Strict contact isolation for MRSA (Methicillin-resistant Staphylococcus aureus) and C Striatum (Corynebacterium striatum) every shift for wound infection. On 2/20/25 at 11:05 AM, V8 (Wound Care Licensed Practical Nurse) brought the facility's treatment cart into R2's room to do his dressing changes. V8 cleansed R2's right leg wounds using saline and gauze and then with the same gloves on, reached into her treatment cart to get dressing supplies for R2's leg. V8 cleaned R2's right ankle and calf wounds, with the same gloves on, reached into her treatment cart to get additional dressing supplies. V8 removed R2's dressing from his sacrum and cleansed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-01 · tag F0567 — failed to protect residents' money held by the home — isolatedHonor the resident's right to manage his or her financial affairs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident funds were managed by the resident/spouse per the resident/spouse wishes. This applies to 1 of 3 residents (R1) reviewed for representative payee in a sample of 15. The findings include: Face sheet, printed 9/26/24, shows R1 was admitted to the facility on [DATE] and R1's diagnoses included Alzheimer's disease, dementia, heart failure, severe protein-calorie malnutrition, major depression disorder, history of thyroid neoplasm, generalized muscle weakness, anemia, and history of pulmonary embolism. The face sheet shows V5 (Wife) listed as R1's Emergency Contact #1, POA (Power of Attorney) - Care/Medical, POA - Financial, Responsible Party, and Primary [NAME] Contact. On 9/16/24 at 1:55 PM, R1 stated his wife handled all of the finances and paperwork regarding the facility. On 9/16/24 at 10:27 AM, V5 (Wife) stated the facility told her she had to pay $1020.00 for R1's room and board and then applied to Social Security to become the payee…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-30 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure resident rooms were maintained in a clean and sanitary manner for 4 of 7 residents (R3, R6, R7, R8) reviewed for a clean, comfortable, homelike environment in the sample of 11. The findings include: On 4/24/24 at 8:39 AM, V10 (Family of R3) stated, This place is a nightmare. (R3) has only been here three days. Come look at the bathroom. V10 and this surveyor went into R3's bathroom. The garbage container, on the floor by the sink, was full of garbage. Stool was noted in the toilet and up to the bowl of the toilet. Soiled, damp washcloths hung from a towel bar and off the side of the sink. White, clumpy food debris was noted in the sink. Two toothbrushes laid on the sink by the faucet. A paper towel and two wadded tissues were on the bathroom floor. V10 stated, This place is dirty and unsanitary. The same stool was in the toilet yesterday. The food clumps in the sink were there yesterday. (R3) shares this bathroom with his neighbor so I assume all of these stains and things belong to him (neighbor)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide ADL (activities of daily living) assistance to residents that required staff assistance for toileting/incontinence care for 2 of 3 residents (R2, R3) reviewed for activities of daily living in the sample of 11. The findings include: 1. R2's resident assessment dated [DATE] showed R2 was dependent on staff for toileting/incontinence care. The assessment showed R2 was incontinent of urine and stool. On 4/24/24 at 8:04 AM, R2 was in bed, dressed in a hospital gown. An odor of urine was noted in the room. R2 stated, I think I might be wet. I don't get up to the toilet. I just go in my brief. R2 stated her incontinence brief was last changed at 4:30 AM that morning. R2 complained of pain to her buttocks. At 8:25 AM, V8 Certified Nursing Assistant (CNA) and V9 Licensed Practical Nurse (LPN) entered R2's room to check R2's buttocks due to her complaint of pain to that area. V8 and V9 repositioned R2 on her side and pulled down R2's brief.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-03-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — widespreadEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to supervise/monitor and provide a safe environment for residents by not having a front desk receptionist or locking facility doors during certain hours for one day (Sunday) of the week. This applies to all 76 residents in the facility. The findings include: On 3/23/24 at 9:55 AM, the Manager on Duty, V16 (Central Supply and Medical Records Coordinator), submitted a resident roster with 76 residents. On 3/23/24 at 10:28 AM, V2 (DON-Director of Nursing) stated, We don't have a front desk receptionist on Sundays. There is always a MOD (Manager on Duty) on the weekends, but they are not at the front desk. They are on the floors. Anyone can come in until 8 PM on Sundays. The evening nurse locks the front doors at 8 PM. There's a sign on the door that says visitors can come in through the unlocked doors on Sunday and they have to sign the visitor book. I talked to Corporate and the Administrator about this. It's not safe. I told them we need to hire another front desk receptionist. We need to make sure no one except…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-25 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to make prompt efforts to resolve a resident and their POA's concerns. This applies to 1 of 3 residents (R1) reviewed for grievances in a sample of 6. The findings include: On 3/23/24 at 9:58 AM, telephone interview was done with V2 (DON-Director of Nursing) regarding R1's medications who stated that after the care plan meeting, it was discussed in the stand down meeting that V15 (Business Office Manager) and V1 (Administrator) would reimburse the family. On 3/23/24 at 11:12 AM, telephone interview was conducted with V3 (Social Worker). V3 stated they had a care plan conference regarding R1 with V12 (R1's daughter/POA-Power of Attorney), V9 and V13 (Unit Manager/LPN). He said he couldn't remember exactly what was all discussed in the meeting, but he would try. He stated, (V12) had some concerns that she brought (R1's) medications at the time of admission and they were now missing. She wanted the nurse to use those medications first. She received a bill for the medications. (V13) was going to follow up on this.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-25 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to use resident's medications brought from home at the time of admission and verify and reconcile those medications with the physician and pharmacist. This caused R1 to be charged by the insurance company for medications that were ordered through the facility's pharmacy. The facility also failed to return the medications back to the responsible party. This applies to 1 of 3 residents (R1) reviewed for medications in sample of 6. The findings include: On 3/23/24 at 9:58 AM, telephone interview was conducted with V2 (DON-Director of Nursing). V2 stated the following: (V13-Unit Manager/LPN-Licensed Practical Nurse) is working on this issue. She attended (R1's) care plan meeting with (R1), (V3-Social worker), V9 (MDS/Minimum Data Set Coordinator/LPN), and (V12-R1's daughter) who lives out of state via phone. We did not know where R1's medications were. (V12) stated she gave it to the nurse at the time of admission. No one notified the management team that (R1's) medication was brought in. We tried to talk to (V12)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-02 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to provide personal ADL (Activities of daily living) care for 4 residents (R5, R19, R17, & R65) who are dependent on ADL care in a sample of 31. Findings include: 1. On 01/30/24 at 01:08 PM R5 was observed in her bed with long hair on her upper lip. R5 said that she did not like the hair on her lip and that staff never offer to shave her. R5's 1/9/24 care plan showed an ADL self-care deficit with interventions of physical assist with ADLs daily and as needed. R5's 1/15/24 MDS (minimum data set) section C showed that R5's mental cognition is intact. Section GG showed R5 needs setup or clean up assistance with personal hygiene. 2. On 01/30/24 at 12:21 PM, R17 was observed with long jagged fingernails with brown substances under the nails, hair on her chin, and her hair was observed oily. R17 said the last time her hair was washed was the previous week and that it bothers her very badly that her nails are not cut, she has hair on her chin and that her hair is dirty. R17 then told the surveyor that she needed her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-02 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to obtain vital information regarding residents' pacemakers and ensure that it was readily available in the resident's medical record. This applies to 4 out of 4 residents (R13, R28, R34, R54) reviewed for pacemakers in a sample of 31. Findings include: 1. R13's face sheet documents an admission date of 10/28/2021. R13's face sheet shows diagnoses including hypertension, atrioventricular block, heart disease with heart failure, and presence of cardiac pacemaker. R13's medical record was reviewed. There was no physician order documenting the pacemaker and how often it should be checked prior to the start of the survey. R13's POS (Physician Order Sheet) showed an order on 01/31/24 (during the survey) for Pacemaker checks every 3 months and Pacemaker site monitoring: Inspect site. Notify physician of discomfort, redness, or discharge at site. Document condition of incision on Skin Integrity Report. R13's record did not show assessments in the progress notes, admission assessment or care plans that document the manufacturer,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-02 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were free from significant medication errors related to cardiac medications, insulin, and intravenous antibiotics. This applies to 4 residents (R15, R26, R36 and R63) reviewed for medications. The findings include: 1. On 1/31/24 at 9:25 AM, V14 (LPN/Licensed Practical Nurse) had finished removing and preparing medications for morning medication pass and was going into R15's room to give medications. Surveyor then counted the pills in R15's pill cup and noticed there were only 8 pills when there should have been 10 pills. The medication pass was stopped and V14 was told she was missing 2 pills. V14 then went back through each due medication again and realized she did not remove the Amiodarone 200 mg (milligram) tab or the Furosemide 20 mg tab from their pill cards and she would have missed giving them to R15. R15's Face sheet shows the following diagnoses: Atrial Fibrillation and Hypertension. R15's POS (Physician Order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-02 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to properly label, contain, and store medications. This applies to 5 residents (R17, R15, R24, R16, and R49) reviewed for medication storage in a sample of 31. Findings include: 1. On 2/1/24 at 10:09 AM, the [NAME] back hall medication cart was checked with V13 (RN/Registered Nurse). When checking narcotics on this cart, R17's bingo card for Hydrocodone-APAP 5-325mg tablets was found with 13 pills in it, but the pill in the 13th slot/hole was different than the other 12 pills and the 13th slot/hole was punctured and taped closed. The pill in the 13th slot was an ovular white pill, scored on one side and 'G037' printed on the other side. The pills in slots 1-12 were not punctured, ovular with a slight pink shade, scored on one side and 'WES301' printed on the other side. V13 verified that it was a different pill in slot 13 and said he did not know anything about the pill being switched with another pill. It was verified the pill in the 13th…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-02 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide privacy to a resident during incontinence care. This applies to 1 resident (R15) reviewed for incontinence care in a sample of 31. The findings include: On 1/31/24 at 9:55 AM, V12 (CNA/Certified Nurse Assistant) provided incontinence care to R15. In the middle of incontinence care, when R15's brief was unfastened and pulled down, V12 opened the door to tell V14 (LPN/Licensed Practical Nurse) that R15 wanted powder for her skin folds. After speaking to V14, V12 returned to R15's bedside and left the door ajar and the privacy curtain open, exposing R15's vagina and perineal area to any person walking down the hallway. On 1/31/24 at 10:30 AM, R15 said she has to tell the staff to close her door often while they are providing incontinence care. R15 said when the door is left open during incontinence care and privacy is not provided it makes her feel violated. On 1/31/24 at 4:16 PM, V2 (DON/Director of Nursing) said when incontinence care is provided, the resident's door should be closed, or the curtain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-02 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record reviews, the facility failed to prevent acquired pressure ulcers from worsening and new pressure ulcers from developing for 2 residents (R19 and R65) who were reviewed for wound care in a sample of 7. Findings include: 1. On 1/31/24 at 10:40am R19 was observed in her bed. On the floor in her room was an air mattress. V14 (Nurse) said that the air mattress is supposed to be on her bed and the staff brought it in today and will be putting it on her bed. No specialized mattress was observed on R19's bed the previous day, 1/30/24, only a standard mattress was observed. R19's nails were observed long and jagged. V14 (Nurse) started providing wound care for R19, and V8 ADON (Assistant Director of Nursing) assisted V14. R19 was observed with 2 new wounds to her right and left buttocks. Right buttock with open wound with bright red liquid in wound size 3.5cm X 3 cm. the left buttock with bright red liquid size 4cm X 3.5 cm. R19's brief was observed with bright red liquid in brief. The wound to the sacrum was 1.5 cm X 1 cm and open. After wound…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-02 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide restorative services or treatment to prevent a decreased range of motion for a resident admitted with a limited range of motion. This applies 1 of 5 (R7) reviewed for range of motion in a sample of 31. The findings include: The EMR (Electronic Medical Record) showed R7 admitted to the facility on [DATE], with multiple diagnoses including hemiplegia and hemiparesis following cerebral infarction affecting the left dominant side, gout, muscle weakness, and fibromyalgia. The MDS (Minimum Data Set) dated 10/20/2023 showed R7 was severely cognitively impaired. The MDS continued to show R7 had upper extremity impairment on one side and was dependent on facility staff for self-care needs. R7's Nursing admission assessment dated [DATE] showed R7 had decreased left-hand grasp and left arm and leg weakness at the time of admission to the facility. The assessment continued to show that R7 had general weakness and a decline in functional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow fall interventions for residents identified as high risk for falls. This applies to 3 of 5 (R28, R42, and R64) reviewed for falls in a sample of 31. The findings included: 1. The EMR (Electronic Medical Record) showed R28 was admitted to the facility on [DATE], with multiple diagnoses including dementia, muscle weakness, abnormalities of gait and mobility, and age-related physical debility. The MDS (Minimum Data Set) dated 12/31/2023 showed R28 was severely cognitively impaired. The MDS continued to show R28 required substantial to maximal physical assistance with bed mobility and transfers from facility staff. R28's Morse Fall Scale dated 1/26/2024, showed R28 was a high risk for falls. R28's fall incident reports from 12/15/2023 to 1/15/2024, showed R28 had a total of six unwitnessed falls in her room. R28's fall incident reports dated 1/07/2024 at 3:50 PM, 1/15/2024 at 8:00 AM, and 1/15/2024 at 10:08 PM, all showed R28 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-02 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to administer medications as ordered. There were 32 opportunities with 4 errors, resulting in a 12.5% error rate. This applies to 2 (R15 and R26) of the 5 residents observed in medication pass. 1. On 1/31/24 at 9:25 AM, V14 (LPN/Licensed Practical Nurse) had finished removing and preparing medications for morning medication pass and was going into R15's room to give medications. Surveyor then counted the pills in R15's pill cup and noticed there were only 8 pills when there should have been 10 pills. The medication pass was stopped and V14 was told she was missing 2 pills. V14 then went back through each due medication again and realized she did not remove the Amiodarone 200 mg (milligram) tab or the Furosemide 20 mg tab from their pill cards and she would have missed giving them to R15. This counts as two errors, for two missed medications. R15's Face sheet shows the following diagnoses: Atrial Fibrillation and Hypertension. R15's POS (Physician Order Sheet) shows the following orders: Amiodarone 200 mg tab…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-18 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to assist residents identified as needing assistance with ADLs (Activities of Daily Living). This applies to 4 of 4 residents (R1, R2, R3, R4) reviewed for ADLs in the sample of 4. The findings include: 1. R1's EMR (Electronic Medical Record) showed R1 was admitted to the facility on [DATE]. R1's diagnoses included metabolic encephalopathy, major depression, diabetes type 2, cognitive communicative deficit, peripheral vascular disease, chronic kidney disease stage 3, and congestive heart failure. R1 was admitted under hospice care on January 11, 2024, for terminal protein calorie malnutrition. R1's change of condition MDS (Minimum Data Set) dated December 7, 2023 showed R1 had severely impaired cognition and required staff assistance for all ADLs (Activities of Daily Living). R1's care plan showed R1 has an ADL self-care performance deficit. Interventions included physical assist as needed with his ADLs, oral care routine, resident required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-23 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an injury of unknown origin was reported to the Administrator and the State Agency as shown in the facility's policy. This applies to 1 of 3 residents (R2) reviewed for injury of unknown origin in the sample of 6. The findings include: On August 17, 2023, at 2:33 PM, R2 was sitting up in a wheelchair in his room watching baseball on television. R2 was able to answer yes and no questions, but his degree of accuracy and understanding could not be determined due to his inability to speak and cognitive status. The EMR (Electronic Medical Record) shows R2 was admitted to the facility on [DATE]. R2 has multiple diagnoses including, displaced intertrochanteric fracture of the right femur, hemiplegia and hemiparesis affecting the right side, flaccid hemiplegia of the right side, dysphagia, aphasia, major depressive disorder, chronic atrial fibrillation, heart failure, dementia, chronic pain, urine retention, cognitive communication deficit, history of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-23 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to thoroughly investigate a resident's injury of unknown origin. This applies to 1 of 3 residents (R2) reviewed for injury of unknown origin in the sample of 6. The findings include: On August 17, 2023, at 2:33 PM, R2 was sitting up in a wheelchair in his room watching baseball on television. R2 was able to answer yes and no questions, but his degree of accuracy and understanding could not be determined due to his inability to speak and cognitive status. The EMR (Electronic Medical Record) shows R2 was admitted to the facility on [DATE]. R2 has multiple diagnoses including, displaced intertrochanteric fracture of the right femur, hemiplegia and hemiparesis affecting the right side, flaccid hemiplegia of the right side, dysphagia, aphasia, major depressive disorder, chronic atrial fibrillation, heart failure, dementia, chronic pain, urine retention, cognitive communication deficit, history of falling, and long-term use of anticoagulants. R2's MDS (Minimum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-23 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident received medication as ordered by the physician. This applies to 1 of 3 residents (R1) reviewed for improper nursing care in the sample of 6. The findings include: The EMR (Electronic Medical Record) shows R1 was admitted to the facility on [DATE], and transferred to the local hospital on August 6, 2023. R1 had multiple diagnoses including pneumonia, chronic respiratory failure, dysphagia, COPD (Chronic Obstructive Pulmonary Disease), heart failure, pleural effusion, chronic kidney disease, anemia, pulmonary hypertension, adult failure to thrive, pressure ulcer of the right and left heel, obstructive uropathy, muscle weakness, dysphagia, weakness, edema, and dementia. R1's MDS (Minimum Data Set) dated August 6, 2023, shows R1 had severe cognitive impairment, was totally dependent on facility staff for bathing, and required extensive assistance with all other ADLs (Activities of Daily Living). R1 had an indwelling urinary catheter and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-03-01 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow a dietitian's recommendation for residents with significant weight loss, failed to notify the dietitian of a resident with significant weight loss, and failed to monitor a resident's weight with significant weight loss. This applies to 4 of 9 residents (R41, R68, R17, and R67) reviewed for weight loss in the sample of 18. The findings include: 1. R41's Weights and Vitals Summary document showed R41 had significant weight loss of 10% in 6 months on 2/9/23. R41's 12/28/22 Nutrition/Dietary Note showed R41 triggered for significant weight loss of 6.7% on one month and the weight loss was undesirable. The same note showed the following recommendation was made, .to document [percentage] intake in [the electronic medical record] to better estimate if needs are being met. R41's Meal Intake documentation from 1/30/23 to 2/25/23 showed there were 13 missing meal intakes. On 02/28/23 at 10:38 AM, V3 (Dietitian) said that on 12/28/22 she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-03-01 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure staff wore recommended PPE (personal protective equipment) for residents positive with COVID-19. The facility also failed to ensure staff changed their gloves and washed their hands during incontinence care to prevent the spread of infection. This applies to 12 of 18 residents (R20, R31, R36, R28, R40, R44, R64, R71, R25, R332, R333, R334, & R335) reviewed for infection control in the sample of 18. The findings include: 1. The facility's COVID positive residents list (no date) shows, the following residents positive for COVID: R20, R31, R36, R28, R71, R25, R332, R333, R334, & R335. On February 28, 2023, at 9:43 AM, V8 Registered Nurse (RN) was working the COVID-19 unit. She was wearing a black KN95 mask. She was observed going in and out of COVID-19 positive rooms with the same KN95 mask all day. At 3:08 PM, (wearing the same black KN95 mask) she stated, she provides her own masks because she wants too, and she orders them from Amazon. She stated, it was a KN95. She did not have any particular reason for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-01 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assist a resident in a dignified manner while providing assistance with feeding which included 1 of 18 residents (R10) reviewed for dignity in a sample of 18. The findings include: R10's Facility assessment dated [DATE] showed R10 to be a [AGE] year old female with severe cognitive impairment, needing extensive assistance with eating, and admitted with diagnoses which include: dementia, dysphagia, unspecified psychosis, and encounter for palliative care. On 2/27/23 at 12:20 PM, V16 Certified Nursing Assistant (CNA)/Central Supply was assisting R10 with eating the noon meal. V16 would be scrolling on her cell phone between giving R10 bites of food. On 2/28/23 at 9:00 AM, V13 Licensed Practical Nurse stated staff should not be on their cell phones while providing assistance with residents. When providing feeding assistance, it is important to interact with the resident and also make sure they are safe while they are being fed. On 2/28/23 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to implement orders for a resident with bilateral leg edema for 1 of 18 residents (R64) reviewed for quality of care in the sample of 18. The findings include: R64's Face Sheet shows that he was admitted to the facility on [DATE] with diagnoses of: heart failure, venous insufficiency and localized swelling of his bilateral lower limbs. R64's Physician's Order Sheet (POS) printed on 2/28/23 shows an order dated 2/3/23 for, ace wrap to bil (bilateral) LE (lower extremities) on in am and off at HS (nighttime) R64's POS also shows an order dated 1/30/23 for, tubigrip (compression bandage) to BLE in the morning for BLE edema/venous stasis. R64's Physician Note dated 2/23/23 shows, Patient was admitted to the hospital with chief complaint of b/l (bilateral) LE swelling Patient has +2 b/l LE edema .Plan: b/l LE edema. Continue Bumex. Continue Tubigrip and elevate b/l LE On 2/27/23 at 11:00 AM, R64 was sitting up in his wheelchair. R64's legs were not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review, the facility failed to ensure pressure reducing interventions were in place for residents at risk for pressure injuries for 2 of 3 residents (R7, R51) reviewed for pressure in a sample of 18. The findings include: 1. R7's Facility assessment dated [DATE] showed R7 is a [AGE] year old female, having severe cognitive impairment, is total dependent on staff for bed mobility, is at risk for developing pressure injuries, and having diagnoses which include: hemiplegia and hemiparesis (left), cerebral infarction (stroke), type 2 diabetes, aphasia, gastrostomy (feeding tube), and muscle weakness. During the survey, multiple observations of R7's heels were lying directly on the mattress. Observations were made on 2/27/23 at 9:15 AM and 12:10 PM, and on 2/28/23 at 10:00 AM and 11:45 AM. R7's Careplan printed on 2/28/23 showed R7 having a concern for potential skin integrity related to immobility, incontinence, and right sided weakness after a stroke. The Careplan has no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-01 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents with decreases in range of motion were assessed and interventions were implemented for 2 of 2 residents (R63 and R7) reviewed for range of motion in the sample of 18. The findings include: 1. R63's face sheet showed a diagnosis of hemiplegia and hemiparesis following a cerebral vascular accident affecting the right side and flaccid right side. A facility assessment done on 11/17/22 showed R63 had limited mobility on one side of his body. R63's doctor progress notes dated 2/15/23 showed R63 had a right shoulder subluxation (partial or incomplete shoulder dislocation). R63's Order Summary Report showed therapy recommended a right wrist/hand splint to be on during the day and a wheelchair trough for right arm support. The order had a start date of 9/20/22. On 2/28/23 at 9:45 AM, V4 (Physical Therapist) said R63 had a stroke that affected R63's right side. V4 said when R63's therapy ended on 9/20/22, it was recommended that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to have a fall prevention intervention in place for a resident at high risk for falls for 1 of 18 residents (R39) reviewed for safety in the sample of 18. The findings include: R39's face sheet showed R39 had a history of repeated falls. R39's fall risk assessment done on 12/22/22 showed R39 was at high risk for falls. R39's Progress Note dated 12/22/22 showed R39 had a fall and was found on the floor next to her bed. R39's Fall Prevention care plan showed as an intervention for a fall mat to be at bedside while R39 was in bed. On 02/27/23 at 9:49 AM and 1:30 PM, R39 was in bed. There was no fall mat in place. No fall mat was observed in R39's room including under R39's bed. On 02/28/23 at 8:55 AM and 10:00 AM, R39 was in bed. There was no fall mat in place. On 02/28/23 at 10:14 AM, V5 (Certified Nursing Assistant-CNA) said she was the CNA taking care of R39. V5 said R39 did not need a fall mat and confirmed there was no fall mat in R39's room. On 2/28/23 at 10:30 AM, V2 (Director of Nursing) said R39 should have…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-01 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure a resident's indwelling urinary catheter bag was kept off of the floor to prevent infections for 1 of 1 resident (R74) reviewed for catheter care in the sample of 18. The findings include: On 2/27/23 10:20 AM, R74 was sitting up in his wheelchair in his room. R74 had an indwelling urinary catheter bag hanging under his wheelchair. R74 said that he currently has burning in his penis area. At 10:30 AM, R74 requested to go back to bed due to the pain. V10, Certified Nursing Assistant (CNA) assisted R74 back to bed. R74 stood up from the wheelchair and transferred to the bed. V10 unhooked the catheter back from under the wheelchair and placed it on the floor. V10 then assisted R74 to get into the bed. While V10 was assisting him, the catheter bag was still on the floor and moving across the floor as he was getting repositioned. At one point during the repositioning, V10 had stepped on the catheter bag. V10 then hung the bag on the bed frame and lowered the bed. V10 then placed a fall mat on the side of R74…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure a resident had an order for oxygen administration and failed to ensure equipment was changed weekly for 1 of 1 resident (R179) reviewed for oxygen administration in the sample of 18. The findings include: On 2/27/23 at 9:59 AM, R179 had oxygen applied at 3 liters via an oxygen concentrator with a humidifier bottle attached. The humidifier bottle was dated 1/12/23. On 2/28/23 12:30 PM, R179 still had oxygen applied at 3 liters and the humidifier bottle was still dated 1/12/23. R179's Face Sheet shows that she was admitted to the facility on [DATE]. R179's Physician's Order Sheet printed on 2/28/23 does not show an order for oxygen. R179's Nursing Notes dated 2/24/23 at 7:07 AM shows, Remains on cont (continuous) O2 (oxygen) at 2LPM (liters per minute)/NC (nasal cannula). On 2/28/23 at 12:35 PM, V7 (Registered Nurse) said that if a resident is in need of oxygen, an order is received from the physician and put in the computer. V7 said…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-01 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure as needed (PRN) psychotropic medications had a stop/duration date for 3 of 5 residents (R29, R39, and R27) reviewed for psychotropic medication in the sample of 18. The findings include: 1. R29's Order Summary Report showed an order for lorazepam (psychotropic medication) to be given as needed. There was no stop/duration date associated with the order. 2. R39's Order Summary Report showed an order for lorazepam (psychotropic medication) to be given as needed. There was no stop/duration date associated with the order. 3. R27's Facesheet printed on 2/28/23 showed R27 is a [AGE] year-old female admitted to the facility with diagnoses which include: Palliative care, dementia, major depressive disorder, and adult failure to thrive. R27's Order Summary showed R27 having an order for Lorazepam 0.5 mg tablet as needed (PRN) every 4 hours as needed for terminal restlessness and agitation. The order's start date is 8/23/22 with no end/stop date. On 3/1/23…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-01 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to administer medications as ordered. There were 33 opportunities with 2 errors resulting in a 6.06% error rate. This applies to 1 of 4 residents (R130) observed in the medication pass. The findings include: On February 28, 2023, at 9:19 AM, V7 Registered Nurse (RN) was passing R130's morning medications. She gave R130 1 tablet of sodium bicarbonate (the physician order is for 2 tablets). V7 RN also stated, she could not give R130 her Veltassa (used for high potassium levels) because it was not available to be given. She stated, she called the pharmacy yesterday (February 27, 2023) and they said it would be delivered. The medication was still not there. R130's medication administration record (MAR) for February 2023 shows, Veltassa oral packet 8.4 mg (milligram) (Patiromer Sorbitex Calcium), give 1 packed by mouth one time day for routine . Sodium Bicarbonate Oral Tablet 650 mg (Sodium Bicarbonate (Antacid)), give 2 tablets by mouth two times a day for routine Take 2 tabs (1,300 mg total) PO BID (by mouth twice a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-01 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to administer medications as ordered. There were 33 opportunities with 2 errors resulting in a 6.06% error rate. This applies to 1 of 4 residents (R130) observed in the medication pass. The findings include: On February 28, 2023, at 9:19 AM, V7 Registered Nurse (RN) was passing R130's morning medications. She gave R130 1 tablet of sodium bicarbonate (the physician order is for 2 tablets). V7 RN also stated, she could not give R130 her Veltassa (used for high potassium levels) because it was not available to be given. She stated, she called the pharmacy yesterday (February 27, 2023) and they said it would be delivered. The medication was still not there. R130's medication administration record (MAR) for February 2023 shows, Veltassa oral packet 8.4 mg (milligram) (Patiromer Sorbitex Calcium), give 1 packed by mouth one time day for routine . Sodium Bicarbonate Oral Tablet 650 mg (Sodium Bicarbonate (Antacid)), give 2 tablets by mouth two times a day for routine Take 2 tabs (1,300 mg total) PO BID (by mouth twice a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-01 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure residents were offered and/or received the influenza and/or pneumococcal immunizations to 2 of 5 residents (R44 and R129) reviewed for immunizations in the sample of 18. The findings include: The facility CMS 802 dated 2/28/23 shows R129 and R44 both currently reside in the facility. On 2/28/23 at 1:59 PM, V14, Infection Prevention Nurse, said as residents are being admitted , the nurse is offering pneumococcal and influenza vaccines. V14 said the Pneumococcal vaccine was done for all LTC (long term care) residents. R129's Immunization Report dated 3/1/23 has no date of administration and/or refusal for the Influenza vaccine. R44's Immunization Report dated 3/1/23 has no date of administration and/or refusal for the Influenza or Pneumococcal vaccines. The facility's Influenza Vaccination Policy (not dated) shows the following: All residents and employees who have no medical contraindications to the vaccine will be offered the influenza vaccine annually to encourage and promote the benefits associated with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$30,794 in federal fines across 1 penalty.
- $30,794 — penalty dated 2025-04-14
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to PEARL HEALTHCARE — 15 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.7 | -1.7 vs chain |
| Health inspection | 2 of 5 | 2.7 | -0.7 vs chain |
| Staffing | 1 of 5 | 2.1 | -1.1 vs chain |
| Quality measures | 2 of 5 | 3.7 | -1.7 vs chain |
The other 14 homes this chain runs (chain average 2.7★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| EZ HOLDCO LLC | Organization | DIRECT OWNERSHIP INTEREST; INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 04/10/2025 |
| HOOLI HOLDINGS LLC | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 04/10/2025 |
| REG 2018 IRREVOCABLE TRUST U/A/D 1/1/18 | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | since 04/10/2025 |
| ZEFFREN, EITAN | Individual | INDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/10/2025 |
| PEARLSTONE CONSULTING LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/10/2025 |
| UDDIN, SHAHAAB | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/10/2025 |
| WILLIAMS, LISA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/10/2025 |
CMS files one row per role, so the 17 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $3.3M paid to related parties — landlords or management companies under common ownership — equal to about 20% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145657. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.