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Pearl Of Hillside,the

4600 North Frontage Road, Hillside, IL 60162 · For profit - Limited Liability company · 198 certified beds · (708) 544-9933 Medicare & Medicaid certified

Call the home — (708) 544-9933 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Mar 20244 actual-harm citations$122,886 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2024
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 4 actual-harm citations
  • a high number of inspection citations overall (47) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $122,886 in federal fines (most recent 2026-01-18)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
947 S Mannheim Rd · (708) 550-7005 · Call to confirm hours
Pharmacy
UnitedRx0.4 mi
150 Fencl Ln · (708) 449-7600 · Call to confirm hours
Grocery
947 Mannheim Rd · (708) 544-2900 · Call to confirm hours
Park
700 Speechley Blvd · (708) 547-3900 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased5.6%13.4%15.4%better
Long-stay residents who lose too much weight2.0%6.3%5.4%better
Long-stay residents with a catheter left in their bladder0.6%0.9%0.9%better
Long-stay residents with a urinary tract infection0.5%1.5%2.0%better
Long-stay residents with depressive symptoms97.0%54.2%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.9%3.1%3.3%better
Long-stay residents whose ability to walk worsened6.3%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication5.3%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine83.2%91.8%95.3%worse
Long-stay residents with pressure ulcers6.9%4.8%4.7%worse
Long-stay residents with worsening bladder/bowel control20.5%20.6%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table22.9%21.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication2.5%2.2%1.4%worse
Short-stay residents given the seasonal flu vaccine12.2%63.1%79.4%worse
Short-stay residents rehospitalized after admission15.7%26.1%22.6%better
Short-stay residents with an outpatient ER visit11.3%13.9%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.442.021.67better
Long-stay outpatient ER visits per 1,000 resident days1.402.221.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

34.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 62 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

34.0%U.S. median 51.5%
Got home and stayed home
10.6%U.S. median 10.7%
Went back to hospital
37.5%U.S. median 56.6%
Met the expected recovery
0.20U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 37.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 40 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 23% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF34.0%CMS range 23.3–45.251.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.6%CMS range 7.2–14.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge37.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge37.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge27.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.6%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.8%CMS range 3.6–11.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.461.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.52
RN hours/ resident / day
0.72
LPN hours/ resident / day
1.90
Aide hours/ resident / day
3.15
Total nurse hours/ resident / day
0.41
RN hoursweekends
41.1%
Total nursing turnover
52.6%
RN turnover

How full it usually is: this home is certified for 198 beds and averages 163.5 residents a day — about 83% occupied, or roughly 34 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.15 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.52 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.90 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.77 hrs/resident/day on weekends vs 3.30 on weekdays — 16% thinner on weekends. RN hours go from 0.57 to 0.41 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 41% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2025-03-28)
9
at the previous standard inspection (2024-01-26)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

47 citations, most serious first. The 14 most serious are shown; the remaining 33 are one tap away and print in full.

  • Actual harm · Gcited before2026-02-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to protect and prevent one (R1) of three residents from injury of unknown origin. This failure resulted in R1 sustaining multiple fractures, left subdural hematoma, right parietal subarachnoid hemorrhage, anterior wall bruising, and left shoulder bruising. This failure affected R1 and has the potential to affect all 163 residents residing at the facility. Findings include:R1's admission Record documents initial admission as 2/28/25 and latest admission as 7/05/25.R1's electronic medical record admission Record documents diagnose that includes but not limited to Unstable burst fracture of T11-T12 vertebra subsequent encounter for fracture with routine healing, altered mental status unspecified, unspecified fall subsequent encounter, unspecified cirrhosis of liver, hepatic encephalopathy, other pancytopenia, major depressive disorder, single episode moderate and alcohol dependence uncomplicated.R1's primary language is SpanishFacility Reported Incident dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-10-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow their fall focus program for one resident who was identified as moderate risk for falls, by not ensuring the resident's entire bathroom floor was dry prior to assisting him with care. This affected one of three residents (R1) reviewed for safety during care. This failure resulted in R1 sustaining a witnessed fall resulting in an impacted intertrochanteric fracture of the proximal right femur (right hip fracture).Findings include:R1 was admitted to the facility on [DATE] with a diagnosis of down syndrome, severe intellectual disabilities, mood disorder and osteoarthritis. R1's brief interview for mental status score dated 9/26/25 documents a score of 8/15 which indicates mildly impaired. R1's functional abilities dated 9/26/25 documents supervision or touching assistance for personal hygiene, shower transfer, putting on/taking off footwear, upper and lower body dressing. Under shower/ bathe self documents: R1 requires partial/moderate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-03-27 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect a resident from physically abused by another resident; and failed to have abuse risk assessments, including plans of care and interventions in place for R1 and R2. These failures applied to two (R1, R2) of four residents reviewed for abuse, and resulted in R1 sustaining a right arm fracture after being found being pulled by R2 across room floor. Findings include: Facility Reported Incident of 02/13/2024 10:15 PM reds in part, (V20, Certified Nursing Assistant) was walking passed R1's room while completing rounds and saw (R1) on the ground. (R1) complained of pain to the right shoulder and right arm. (R2) was noted in (R1's) room holding onto (R1's) arm. (R2) stated that she thought (R1) was in her room. 1. R1 is an [AGE] year old female admitted to the facility on [DATE], with diagnoses including but not limited to Dementia; Unspecified Hearing Loss; Hypothyroidism; and Encounter for Palliative Care. R1's MDS (Minimum Data Set)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-11-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement and/or provide proper staff assistance and supervision when providing care to a resident (R1) who was completely dependent on staff for Activities of Daily Living (ADL's), at high risk for falls and known to require at least two staff members while care is being provided and with bed mobility, for 1 of 3 residents reviewed for falls and safety (R1,R2 and R3). This failure caused R1 to have a fall out of bed where resident sustained lacerations to his right eyebrow and to his right lower extremity that required emergent transfer to a local hospital for sutures to R1's facial lacerations. Findings include: R1's face sheet indicated resident admitted to facility on 06/06/2023, and has a past medical history not limited to: cerebral infarction, adult failure to thrive, seizures, extrapyramidal and movement disorders, and contractures to bilateral open extremities. R1's admission fall assessment, dated 06/07/2023, indicated R1 was a high risk for falls. Minimum Data Set (MDS),dated 06/21/2023 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide appropriate footwear as a fall prevention intervention for a cognitively impaired resident with a history of repeated falls. This failure affected one resident (R72), reviewed for fall prevention in a total sample of 68 residents.Findings include:R72's face sheet documents diagnoses which include but are not limited to Dementia, Repeated Falls, Osteoarthritis, and Adult Failure to Thrive.Fall assessment dated [DATE] showed that R39 is at risk for falls.BIMS (Basic Interview for Mental Status) did not have a score due to Severe Cognitive Impairment. Care plan dated 10/3/24 showed in part that R72 is at risk for falls due to impaired mobility, confusion, gait balance problems, incontinence, psychoactive drug use, unaware of safety needs and diagnosis of Dementia. Intervention states in part to follow facility fall protocol.MDS (Minimum Data Status) Section GG dated 3/27/26 showed that R72 requires assistance for functional abilities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-09 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow the standard of practice and physician orders for the care of urinary catheters. This applies to 2 of 3 residents (R2 and R4) reviewed for catheter care in a sample of 6.The findings include:1.R2 is an [AGE] year-old female admitted on [DATE], having severe cognitive impairment as per the Minimum Data Set (MDS) dated [DATE].On 3/7/26 at 10:05 AM, R2 was observed on her bed with her spouse (V10) at bedside. V10 stated, My wife was sent to the local hospital due to a severe infection. They are not changing gloves between care, which is causing infection.On 3/7/26 at 10:40 AM, observed V12 (Certified Nursing Assistant / CNA) providing urinary catheter care for R2 with stool on catheter. V12 provided urinary catheter care by wiping the catheter toward the urethra and then away from it.On 3/7/26 at 2:10 PM, V2 (Director of Nursing / DON) stated, As per standard of practice, the catheter itself should be wiped from the insertion site…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-09 · tag F0774 — isolated
    Help the resident with transportation to and from laboratory services outside of the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the interview and record review, the facility failed to follow its appointments and transportation policy by not arranging transportation for outside appointments. This applies to 1 of 3 residents (R1) reviewed for appointments and transportation in a sample of 6.The findings include:R1 is a [AGE] year-old male with mild cognitive impairment as per the Minimum Data Set (MDS) dated [DATE]. A review of the MDS also documented that R1 was admitted with an admitting diagnosis including malignant neoplasm of the mouth.On 3/7/26 at 9:15 AM, R1 was observed in his bed with swollen lips and was unable to communicate effectively.On 3/6/26 at 2:15 PM, V8 (Oncology Clinic Nurse Practitioner) stated, I am R1's oncology clinic nurse practitioner. R1 missed so many appointments, I would say around five appointments, between other care providers and us. R1 said he missed his appointments due to a lack of transportation, communication, and not writing it down in the records for staff to follow up after setting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-18 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a thorough and credible investigation was conducted for 1 of 3 residents (R1) reviewed for abuse. Specifically, the facility's investigative process failed to: 1) Reconcile conflicting evidence between a staff member's motive and the resident's initial allegation of being 'hit'; 2) Include critical witness testimony from the first clinician on the scene (V4 Agency RN) in reports provided to law enforcement; 3) Conduct a clinical review to assess the feasibility of a catastrophic orbital globe rupture and depressed fracture being caused by a minor 'accidental' strike; and 4) Factor the resident's Mild Alzheimer's and high-risk use of Eliquis into the evaluation of the incident and subsequent 'recantation.' As a result of this incomplete investigative process, the facility provided a medically implausible and incomplete narrative to law enforcement, which contributed to the premature closure of an abuse investigation into a life-altering injury. Review of the facility's undated policy titled Abuse Prevention Training…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-25 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to implement an effective pest management program. This affected two of four (R5, R6) residents reviewed for pest. This has the potential to affect all 154-resident having their meals prepared in the kitchen. This failure resulted in gnats being observed in R5, and R5 rooms and observed in flying in the kitchen dish area.Findings Include:On 9.23.25 there were currently 154 residents residing in the facility that utilize the kitchen to have their meals prepared. On 9/23/25 at 12:15pm, R5's room was observed with two trash cans with lids near his entry way. Multiple gnats were observed flying around the two trash cans when surveyor entered R5's room. More than ten gnats were crawling on the outside of R5's white trash can. R5 was observed in bed asleep with a few gnats on his bed sheet resting above R5's head.On 9/23/25 at 12:18pm, R6 was observed resting in bed. R6 was assessed to be alert and orient to person place and time. Three gnats were observed flying around R6's bed and bedside table. R6 said, she has been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-25 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to check and provide incontinence care at least every two hours for one resident who was identified as dependent on staff for toileting. This affected one of three residents (R3) reviewed for incontinence care. This failure resulted in R3 being saturated with a urine filled adult brief for over four hours. Findings Include:R3 was diagnosed with Hemiplegia and Hemiparesis following other Nontraumatic Intracranial Hemorrhage affecting left dominant side. R3's care plan dated 3/28/24 documents: provide incontinence care after each incontinent episode. Section C (cognitive patterns) dated 6/20/25 documents a score of twelve which indicated moderate cognitive impairment. Section GG (functional abilities) documents dependent with toileting hygiene. Section H (bladder and bowel) documents: urinary continence always incontinent.On 9/23/25 at 12:53pm, R3 said, he needed changed. V3 (unit supervisor), checked R3's adult brief. R3's entire brief was saturated with urine. V3 asked, R3 when was he changed last. R3 replied at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a plan of care with increased monitoring /supervision for a resident identified to have safety awareness of urinating in a trash can, resident had a history of falls and unsteady gait. This affected one of three residents (R1) reviewed for falls, supervision and safety awareness. This failure resulted in slipping his own urine falling to the floor sustaining a bump to the head and change in consciousness.Findings Include: R1 was admitted on [DATE] with the diagnosis of abnormal gait and mobility, lack of coordination, dizziness and giddiness, hypotension, cerebral infraction due to embolism of left middle cerebral artery and aphasia following a cerebral infraction. Care plan initiated: 09/03/2025 documents: Resident (R1) has potential for falls secondary to functional deficits, fluctuating blood sugars, cognitive deficits. Care plan initiated 9/04/2025 documents: resident has an ADL self-care performance deficit related to right side weakness,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-10 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide a functional sanitary environment for one (R1) of three residents reviewed functional and comfortable environment. Findings include: R1 is a [AGE] year-old resident admitted to the facility on [DATE] with diagnoses including but not limited to: diabetes, congested heart failure, atrial fibrillation, hypertension, acute kidney disease, osteomyelitis, right leg amputated on 10/7/2024 and left leg amputated on 2/22/2025. On the (MDS) Minimal data Set assessment of 5/1/2025 section C the BIMS (Brief Interviewed Mental Status) score was 15/15 and indicates cognitive intact. On MDS of 5/1/2025 GG section R1 can wheel 50 feet with two turns: Once seated in a wheelchair/scooter, the ability to wheel at least 50 feet and make two turns with Partial/moderate assistance. On 7/8/2025 at 2:41 PM, R1 said, my bathroom sink has been leaking for two weeks and staff placed a gray bucket under the sick because it was leaking on the floor. I notified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-03-28 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to safely handle foods for all 144 residents receiving food from the kitchen. The facility also failed to ensure resident refrigerators are clean and the temperatures are monitored for two of two residents (R23, R46) reviewed for food safety in a sample of 31. Findings include: 1. On 03/25/2025 at 10:15AM during initial kitchen tour with V8 (Food Service Director) and V21 (Regional Director of Operations), reach-in cooler had a gallon of 2% milk with sell date of 03/24/2025, and walk-in cooler had an opened, undated half gallon of orange juice and an open box of bagels with dates 12/04/2024 and 12/18/2024 written on it. On 03/25/2025 at 10:18AM during interview with V8, V8 stated that the gallon of 2% milk with sell date of 03/24/2025 should have been discarded, the half gallon of orange juice should have been dated when it was opened. On 03/25/2025 at 10:18AM during interview with V21, V21 stated that box of bagels was frozen when it was delivered and should be pulled out from the freezer to the cooler to thaw…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — pattern
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that necessary treatment and services to promote healing and prevent development of pressure injury are implemented for 5 of 12 residents (R53, R117, R127, R136, R151) reviewed for pressure injury in a sample of 31. Findings include: 1. On 03/25/2025 at 11:30AM during unit rounds, R127's air mattress light indicator is on the 6th light indicating the weight setting of the air mattress is between 210-320 lbs (pounds). On 03/26/2025 at 9:32AM during unit rounds with V12 (Wound Care Coordinator/WCC), R127's air mattress light indicator is on the 6th light indicating the weight setting of the air mattress is between 210-320 lbs. V12 then proceeded to change the setting to the 5th light indicator. On 03/26/2025 at 9:32AM during interview with V12, V12 stated that R127's weight is 183 lbs so the air mattress setting should be adjusted to the 5th light indicator. V12 also stated that air mattress settings should be according to R127's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 33 citations
  • Potential for harm · D2025-03-28 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to re-screen residents with mental disorder for two of five residents (R95, R105) reviewed for pre-admission screening in a sample of 31. Findings include: 1. R95 is a [AGE] year-old male initially admitted in the facility on 04/20/2024 with diagnoses of not limited to Major Depressive Disorder and Bipolar Disorder. R95's Notice of PASRR (Pre-admission Screening and Resident Review) Level I Screen Outcome dated 04/12/2024 indicated R95 is authorized to stay in the NF (nursing facility) 30 days or less. It also indicated that re-screening must occur by or before the 30th day if the individual is expected to remain in the NF beyond the authorization timeframe. On 03/26/2025 at 11:35AM during interview with V20 (Regional Director of Social Work), V20 stated that a new screening should have been requested for R95 before the 30 days had ended. Review of R95's admission Record dated 03/27/2025 indicated R95 was initially admitted on [DATE]. Review of R95's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-28 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure Preadmission Screening and Resident Review (PASARR, Level I and Level II) was conducted prior to admission affecting 3 of 5 residents (R34, R87, R91) reviewed for PASARR in a total sample of 31. Findings Include: On 3/26/2025 at 10:30AM, V20 (Regional Director of Social Work) stated there was no PASARR completed for R87 prior to admission. A Level I was requested this morning. On 3/27/2025 at 9:30 AM, V1 (Administrator) stated PASARR needs to be completed prior to resident admission and if Level I is positive, Level II will have to be completed to ensure residents will receive appropriate services. R87's admission Record indicated an admission date of 10/29/2024. Diagnosis Information include Schizoaffective Disorder, Unspecified. Care Plan report state, Focus: R87 uses psychotropic medications r/t (related to) Behavior management, dementia, schizoaffective disorder. Review of Notice of PASARR Level I Screen Outcome, Notice date:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure to provide nail and foot care to dependent resident. This deficiency affects three (R60, R117, and R130) residents in the sample of 31 reviewed for Activities of Daily Living (ADL) Program. Findings include: On 3/25/25 at 10:30AM, Observed R117 lying in bed uncovered. Fingernails on both hands are long and dirty with black matter inside the fingernails. Toenails on both feet are long, curved, and have thick yellowish-brown discoloration. Bilateral lower extremities have dry scaly skin. Showed observation to V10 (Nursing Supervisor/Infection Preventionist). V10 said that Certified Nurse Assistants (CNAs) should provide nail care as part of ADL care. R117 has an admission date of 3/22/24 with diagnosis listed in part but not limited to Encephalopathy, Chronic kidney failure, Human Immunodeficiency Virus, Hospice care. Comprehensive care plan indicated she has an ADL self-care performance deficit secondary Impaired mobility, decreased in ADL, Physical limitations. She has a terminal prognosis, in hospice…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-28 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure comprehensive restorative nursing evaluation and ongoing assessment is completed for a resident with limited range of motion/ contractures to upper extremities. This deficiency affects two (R60 and R79) of three residents in the sample of 31 reviewed for Restorative program. Findings include: 1. On 3/25/25 at 10:45AM, Observed R60 up in wheelchair in activity room. He is awake but nonresponsive. He has flexion contractures on his right hand. No splint applied. Showed observation to V10 (Nursing Supervisor/Infection Preventionist). V10 said she does not know if he has an order for a splint. R60 has a re-admission date of 2/8/22 with diagnosis listed in art but not limited to End stage renal disease, dependence on renal dialysis, Type 2 Diabetes Mellitus with diabetic neuropathy, Aphasia following cerebrovascular disease, Cerebral infarction, Memory deficit, Anorexia. Physician order sheet indicated Caregiver will don/doff palm…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that the resident's environment is free of accident hazards and failed to perform ongoing smoking assessments for a smoking resident for two of three residents (R46, R95) reviewed for accidents in a sample of 31. Findings include: 1. R46 is a [AGE] year-old female initially admitted in the facility on 03/03/2023 with diagnoses of not limited to Nicotine Dependence, cigarettes, and other seizures. R46's most recent smoking risk assessment was completed on 08/09/2024. On 03/27/2025 at 9:45AM during record review with V3 (Social Worker), R46's most recent smoking risk assessment was noted on 08/09/2024. On 03/27/2025 at 9:45AM during interview with V3 (Social Worker), V3 stated that R46's smoking risk assessment should have been completed quarterly and should have a smoking risk assessment on November 2024 and February 2025. V3 stated that smoking risk assessment is done to determine if the resident is still safe to smoke independently…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to follow physician oxygen orders for 1 of 2 residents (R141) reviewed for oxygen administration in a total sample of 31. Findings Include: On 3/25/2025 at 10:30 AM, R141 is laying flat in bed with oxygen on per nasal cannula. R141 stated he likes to lay flat in the bed even with oxygen on. Oxygen concentrator positioned at bedside with a setting of 4 liters (L)/minute. On 3/25/2025 at 10:35 AM, V25 (Licensed Practical Nurse/Agency) checked R141's physician order and indicated Oxygen (02) @ 2 Liters/Minute per nasal cannula/mask. V25 proceeded to R141's room and adjusted oxygen concentrator setting from 4L to 2L. V25 stated R141 should be on 2L per physician order. On 3/26/2025 at 9:00 AM, V2 (Director of Nursing) said oxygen administration should be followed according to physician order and raised head of bed at least 30 degrees. Review of admission Record (date: 2/8/2025) Diagnosis Information include CHRONIC OBSTRUCTIVE PULMONARY DISEASE (COPD), UNSPECIFIED, CHRONIC SYSTOLIC (CONGESTIVE) HEART FAILURE,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-28 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to follow their medication storage facility policy for 2 of 6 residents (R115, R79) reviewed for medication labeling and storage. Findings include: 1. R79 physician order sheet shows orders for Xalatan ophthalmic solution 0.005% (latanoprost), instill one drop in both eyes at bedtime related to glaucoma, order start date 6/7/2023. On 3/26/25 at 11:46am during a survey tour of the medication cart on the (unit) assisted by V2 (Director of Nursing), medication latanoprost 0.005% noted with R79's name, the box had one date of 3/15/25. V2 stated that 3/15/25 was the open date for the eye drops, V2 said the eye drops should be labeled with a second date for expiration. V2 said eye drops expire 30 days after opening. 2. R115 physician order sheet shows orders for Lokelma oral packet 10 GM (grams), give one packet by mouth one time a day for hyperkalemia, order start date 5/2/2024. On 3/27/25 at 8:22am during medication administration observation with V31 (Licensed Practical Nurse-LPN), V31 prepared and administered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-28 · tag F0847 — isolated
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to grant the resident or his or her representative the right to rescind the arbitration agreement within 30 calendar days of signing it. This failure affected three (R7, R37, R67) out of three residents reviewed for arbitration agreement in the sample of 31. Findings include: On 03/27/25 at 10:30 AM, V4 (Business Office Manager), said that all residents are offered arbitration upon admission. Surveyor reviewed the facility arbitration agreement with V4. V4 said that according to the facility arbitration agreement in section five, residents may cancel the agreement within seven (7) days. V4 said that after seven days, the agreement becomes binding. Review of the signed arbitration agreement by R7, R37 and R67 indicated that on section five: right of cancellation, these residents were only granted the right to rescind the agreement only within seven (7) days instead of 30 calendar days. R7 is a [AGE] year old male admitted on [DATE] with diagnosis not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-28 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure most recent hospice plan of care specific to each resident is available and accessible to facility's staff for collaborated and coordinated care. This deficiency affects three (R24, R82 and R117) residents in the sample of 31, reviewed for Hospice care services. Findings include: On 3/25/25 at 10:15AM, V14 Registered Nurse (RN) said that R24, R82 and R117 are on hospice care. On 3/25/25 at 10:48AM, V10 (Nursing Supervisor/Infection Preventionist) said that hospice services provided hospice residents with binders for all their documentation. Reviewed R117's hospice folder. Observed hospice initial comprehensive admission assessment dated [DATE] in chart. No admission Plan of care (POC) upon admission and no updated POC. V10 said that Social Services is the one responsible for coordination with hospice care. Reviewed R82 and R24 hospice medical records with V10. R82's hospice service binder indicated Plan of care (POC) start of care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-17 · tag F0791 — failed to provide routine dental services — pattern
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that residents are provided with the opportunity to receive annual dental exams as well as routine monitoring to identify any changes in dental care needs to the extent covered under the State health plan. This failure applied to five (R1, R4, R5, R6, and R7) of seven residents reviewed for dental services. Findings include: R1 has been a resident at the facility since 8/3/2019. Review of R1's medical record documents last dental visit and exam on 7/18/23; no additional dental visits within the past year and no documentation to show that R1 declined to have any dental services provided by the facility. R1's primary payor source is Medicaid. R4 was originally admitted to the facility on [DATE]. Review of R4's medical record does not have any documented dental visits while in the facility nor was there any documentation to show that R4 declined to have any dental services provided by the facility. R4's primary payor source is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent a resident from developing a catheter associated urinary tract infection (UTI) which required transfer to a local hospital for treatment. This failure affected one (R5) of three residents reviewed for incontinence care. Findings include: R5 is a [AGE] year-old male originally admitted on [DATE] with medical diagnosis that include and are not limited to: hypospadias, diabetes and neuromuscular dysfunction of bladder. According to Minimum Data Set, dated : 7-16-2024(MDS) indicates a Brief Interview for Mental Status (BIMS) score of 3/15 suggests severe cognitive impairment. R5 is dependent on two staff members for toileting, hygiene, and showers. On 8-17-2024 at 9:50am R5 was observed to be in bed, sitting up eating breakfast. R5 said, I am ok, no concerns voiced. V3 (Assistant Director of Nursing) in the room, uncover R5 lower part of his body, noted to have bilateral lower extremities contracted, it's very difficult to clean R5's urinary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-01-26 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to follow their policy on hair restraints for staff working in the kitchen. This failure have the potential to affect 141 residents eating from the facility's kitchen. Findings Include: On 01/24/24 at 10:05 AM, during initial tour with V7 (Food Service Director), V8 (Dietary Aide) and V9 (Dietary Aide) did not have their hair nets on. V7 said V8 and V9 are supposed to have their hair nets on. On 1/25/2024 at 10:06 AM, V2 (Director of Nursing) said staff that are working in the kitchen should have their hair covered, and don on apron and gloves. Dietary Department Sanitation & Safety Operation HAIR RESTRAINTS/JEWLRY/NAIL POLISH POLICY: To reduce the spread of microorganism, employees shall use effective hair restraints, avoid excessive jewelry and wear nail polish or acrylic nails only with precautions. PROCEDURE: Hairnets will be worn at all times in the kitchen. [NAME] guards or masks will be worn as indicated if needed.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to have oxygen in use signs for four residents (R31, R50, R98, and R198) and failed to provide humidification for one resident (R98) receiving continuous oxygen at 5L/min (liters per minute) of six residents reviewed for respiratory therapy in the sample of 30. Findings include: 1. On 1/23/24 at 11:00 AM, R98 was receiving oxygen at 5L/min via nasal cannula. There was not a humidifier bottle attached to R98's oxygen concentrator or the tubing. R98 said, I had a water bottle on that when I first came in, but I haven't had one in days now. There was no sign on R98's door indicating that oxygen was in use in the room. On 1/23/24 at 1:40 PM V22 (LPN-Licensed Practical Nurse) said, She should have a water bottle attached to the oxygen. Whoever set up the oxygen is responsible. On 1/23/24 at 1:45 PM, there is no sign on the door indicating oxygen in use for R31, R98, and R198. The Order Summary Report for R31 indicates aerosol to tracheostomy at 21% (use 2 liters if Spo2 (oxygen saturation) below 92%. The Order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-26 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to put open dates on multi-dose medications and store according to pharmacy recommendations. This failure has the potential to affect all 40 residents in Transition Care Unit. Findings include: On 01/24/2024 at 11:48AM, Transition Care Unit Medication Cart 1 was observed with the following: 1. one opened and undated Insulin lispro pen 2. one opened, undated and unrefrigerated Tuberculin Purified Protein Derivate (PPD) vial - label reads Refrigerate. Manufacturer box reads Once entered, vial should be discarded after 30 days. 3. one opened and unrefrigerated Tuberculin Purified Protein Derivate vial - label reads Refrigerate. Manufacturer box reads Once entered, vial should be discarded after 30 days. On 01/24/2024 at 11:50AM, V22, Licensed Practical Nurse, stated opened insulins and PPD vials should be dated when it was opened. V22 also said she is unsure if PPD vials should be refrigerated. On 01/24/2024 at 1:17PM, V15 (Assistant Director of Nursing) stated all nurses are expected to put an open date on all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-26 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide influenza and Pneumococcal immunization as required for four of five residents (R7, R84, R104 and R142) reviewed for immunizations in a sample of 30 residents. Findings Include: On 1/24/24 at 11:45 AM, V3 (Infection Preventionist) and V15 (Assistant Director of Nursing) both stated all immunization refusals should be documented. V3 stated she is responsible for checking residents' immunizations are up to date once admitted into the facility. On 1/25/24 at 10:15 AM, V2 (Director of Nursing) stated V3 is responsible for keeping resident's immunizations up to date. On 1/25/24 at 10:00 AM, R7's, R84's, and R104' s immunization records had no documentation to indicate these residents received Pneumococcal vaccine or refused, R142's immunization record had no documentation to indicate he received or refused the influenza or Pneumococcal vaccination. Facility policy, dated 6/1/23, reads: Infection Control- influenza and Pneumococcal Immunizations for residents. Intent: It is the policy of the facility to ensure that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the call light is accessible to three (R15, R57, R91) of seven residents reviewed for call light accessibility in the sample of 30. Findings include: 1. R15 is a [AGE] year old female admitted on [DATE], with diagnoses not limited to morbid obesity, polyneuropathy, chronic obstructive pulmonary disease, and hypertension with heart failure. R15's care plan, with a revision date of 1/9/2023, documents the following: Focus: The resident is at risk for falls related to decreased mobility, impaired cognition, and psychotropic med use. Interventions: Be sure the resident's call light is within reach and encourage the resident to use it for assistance as needed. The resident needs prompt response to all requests for assistance On 01/23/24 11:25 AM, R15's call light was not within her reach. R15 said she is always trying to reach for her call light, but she can not reach the call light most of the time. On 01/23/24 at 11:56 AM, V13…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to enter the code status and order for one resident (R6) of eight residents reviewed for code status in the sample of 30. Findings include: R6 is a [AGE] year-old resident whose diagnoses include heart failure, acute respiratory failure with hypoxia, and peripheral vascular disease. A progress note of [DATE] by V29 (Social Worker) indicated Advanced Directives code status is DNR (do not resuscitate) per daughter. A progress note of [DATE] by V29 indicates DNR form was signed (education provided). The form was signed by V30 (family member of R6). On [DATE] at 12:20 PM, the code status on R6's health record banner was blank. There was no form in the electronic medical record that indicated the code status of R6. The orders did not contain a directive such as Full Code or DNR (Do Not Resuscitate). On [DATE] at 11:35 AM, V16 (LPN-Licensed Practical Nurse) said, There's is no code status in here. (indicating electronic medical record in the computer). She…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide assistance to residents who are unable to shave themselves safely for two of three residents (R9, R23) reviewed for activities of daily living in a sample of 30. Findings include: 1. R23's order summary report, dated 01/25/2024, indicated admission date of 09/19/2022, and diagnoses of not limited to unsteadiness on feet and other lack of coordination. R23's Minimum Data Set (MDS), dated [DATE], indicated Brief Interview of Mental Status (BIMS) Summary Score of 11, and need for partial/moderate assistance on personal hygiene. R23's Care Plan, revised on 11/14/2023, indicated R23 has an ADL (activities of daily living) self-care performance deficit secondary to impaired mobility, decrease in ADLs, physical limitations, balance problems, gait, strength and endurance, and interventions include assisting with ADLs. On 01/23/2024 at 10:59AM, R23 was observed in her room sitting on her wheelchair with observable clusters of facial hair…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-26 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that it is free of medication error rate of five percent or greater. During medication administration observation, two medication errors were observed out of 25 opportunities, resulting in an eight percent medication error rate. This deficiency applies to two (R9, R21) of six residents observed for medication administration. Findings include: R21's order summary report, dated 01/24/2024, indicated admission date of 06/23/2023, diagnosis of not limited to unspecified dementia, and order for Sennosides 8.6mg tablet 1 tablet with order date of 06/23/2023. R9's order summary report, dated 01/24/2024, indicated admission date of 06/21/2023, diagnoses of not limited to Alzheimer's disease, unspecified dementia and major depressive disorder, and order for Lexapro (Escitalopram Oxalate) 5mg 0.5 tablet with order date of 01/15/2024. On 01/24/2024 at 8:55AM, V24 (Agency Licensed Practical Nurse) was observed preparing the oral medications for R21, and V24 put one tablet of Sennosides-Docusate sodium 8.6…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-26 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to adhere to good hand hygiene practices, and cleaning and disinfection of resident-care equipment during medication administration for two of six residents (R21, and R9) reviewed for medication administration in a sample of 30. Findings include: On 01/24/2024 at 8:50AM, during medication administration observation, V24 (Agency Licensed Practical Nurse) was observed checking R21's blood pressure. After checking R21's blood pressure, V24 went back to the medication cart and proceeded in preparing R21's medications without performing hand hygiene. At 9:20AM, V24 was observed checking R9's blood pressure, without disinfecting the blood pressure cuff prior to use. After checking R9's blood pressure, V24 went back to the medication cart and proceeded in preparing R9's medications without performing hand hygiene. On 01/24/2024 9:35AM, V24 stated she should have performed hand hygiene after resident contact and before preparing the medications for R21 and R9. V24 also said she should have disinfected the blood pressure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure transportation was provided for a resident to a scheduled hip surgery (R3) and to a diagnostic procedure (R2) for 2 of 4 residents reviewed for quality of care in the sample of 12. The findings include: 1. On 10/6/23 at 9:40 AM, V3, Nursing Supervisor, said R3 was all set up for hip surgery on 8/16/23. V3 said she set up transportation with the local ambulance service the day prior to R3's surgery. On the day of V3's surgery, transportation was running late and the surgeon said R3 was too late, and they had to cancel and reschedule R3's surgery. On 10/6/23 at 10:42 AM, V9, Transportation Coordinator, said the local ambulance company was scheduled to transport R3 to her surgery appointment on 8/16/23, but they came late and they had to cancel her surgery. V9 said the ambulance company requests at least 24 hours notice for a transportation appointment, but they call anyway and hope they get to the facility in time for the resident to get to their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-10-27 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the Daily Nurse Staffing was posted daily. This failure affected all 136 residents residing in the facility. Findings include: The (10/24/2022) facility census was 136. On 10/24/2022 at 12:21pm, the Daily Nurse Staffing Form located right across the reception area and right by the conference room was dated 10/22/22. V1 stated, This should be changed on a daily basis. This was from Saturday. This is probably the easiest thing to do in the facility. The (10/27/2022) email correspondence with V1 documented, in part The facility doesn't have a more specific policy regarding nurse staffing posting.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-10-27 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to respond to call lights in a timely fashion for 3 residents (R45, R70 and R103), and to ensure the call light is within reach for one resident (R67). This failure affected 4 residents out of a sample of 46. Findings include: 1. R45 has a BIMS (Brief Interview of Mental Status) score of 12 (suggests moderately impairment), but R45 able to answer and respond to all questions. Call light Ability Screen for R45 states, in part, resident is able to use the call light, which was completed today, 10/27/2022. 2. R67 has a BIMS (Brief Interview of Mental Status) score of 03 (suggests severe impairment), but R67 able to answer and respond to simple questions. Call light Ability Screen for R67 states, in part, resident is able to use the call light, which was completed today, 10/27/2022. On 10/24/2022 at 10:25am, R67's call light was tied to the left side rail hanging to the floor. R67 stated she does not know where it (call light) is, but would use it (call light) if she could find it (call light). On 10/24/2022 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-10-27 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents who depend on staff assistance for their ADL (Activities of Daily Living) and grooming receive shaving and nail care. This affected four residents, (R61, R67, R90, and R334), in the sample of 46 residents reviewed for ADL care and grooming. Findings include: 1. R61's face sheet documents R61 has the following diagnoses including, but not limited to: Unspecified lack of coordination, unspecified injury of head subsequent encounter, anxiety disorder, and legal blindness. R61's Minimum Data Set (MDS), dated [DATE] section C for Cognitive Patterns documented, in part, the Brief Interview for Mental Status (BIMS) score is 3, indicating R61 has memory impairment. R61's MDS, dated [DATE] section G for Functional Status: G0110: Activities of Daily Living (ADL) Assistance: J. documents in part R61 requires extensive assist for personal hygiene care. On 10/24/22 at 10:33 am, R61 was in bed, not shaved, with facial hair. R61 had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-10-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to: implement individualized fall prevention interventions for residents identified to be at risk for falls; failed to ensure that oxygen tank was placed in a holder; and failed to ensure that floor tiles on the units were even and not sinking. These failures have the potential to affect R19, R28, R38, R47, R336, and 49 other residents on three units of the second floor, reviewed for hazards and prevention of falls with injuries. Findings include: 1. R19's care plan, dated 10/23/2020, states R19 is at risk for falls due to her needs for total assistance. Intervention states to ensure resident is positioned correctly in bed after providing care. R19'S Fall Risk Assessment, dated 10/27/22, states R19 is at risk for falls. R28's Care plan, dated 4/7/2020, states R28 is at risk for falls related to visual impairment, muscle weakness etc. Intervention states to ensure resident is positioned correctly in bed after providing care. R28'S Fall Risk Assessment, dated 8/16/22, states R28 is at risk for falls. R38's care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-10-27 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to discard expired medication, dispose of loose pills in the medication carts, and to label open and expiration dates on open medications. These failures have the potential to affect (R5, R7, R14, R85) and all residents receiving medications from Parkview1 medication cart 1 on 1st floor, Heritage Place medication cart 1A/1B on the 2nd floor, Transitional Care Unit medication cart 1 and 2 on the 1st floor. Findings Include: On 10/24/22 at 1:30pm, V22, LPN (License Practical Nurse), review of 1st floor Park View 1 medication cart 1(rooms 171-187): *R5's bottle of Humalog Insulin, with an open date of 9/10/22, and an expiration date of 10/7/22. V22 stated, This (Insulin bottle) is expired and should have been thrown away. V22 held the expired insulin bottle and stated, I will throw the bottle away. *Multiple loose pills in drawer 2 and in drawer 3 in the Parkview 1 medication cart. (rooms 171-187). On 10/26/22 at 2:40 pm, V3 (Assistant Director of Nursing, ADON) stated, When a new bottle of Insulin is opened it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-10-27 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two residents (R22 and R119) received privacy in regards to urine collection bags. This failure affected two residents (R22 and R119), whose urine collection bags were not covered for privacy and was visible from the hallway, in the sample of 46 residents. Findings include: 1. On 10/24/22 at 10:48 am, R119 was observed in bed awake and alert, with R119's urine collection bag not provided with privacy. R119's urine collection bag had approximately 200 milliliters of urine hanging from the bed frame of R119's bed, visible to the hallway public area without privacy. On 10/24/22 at 12:40 pm, V3 (Assistant Director of Nursing, ADON) V3 stated the urine collection bag should be covered. For dignity and privacy of the resident. 2. R22's admission record includes a diagnosis of Diabetes, Kidney Failure, Heart Failure, Dementia, Alzheimer, Bilateral BKA (Below knee Amputation) Atherosclerotic Heart Disease, and Hypertension. R22's Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-10-27 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to document the code status in the resident's electronic medical record which affected one resident (R108) in a sample of 46. Findings include: R108 has BIMS (Brief Interview of Mental Status) score of 03 (suggests severely impaired). R108's original admission date was 06/14/2022. On 10/24/2022 at 1:17pm, surveyor reviewed R108's profile screen and orders, and there was nothing listed on the profile screen or in the orders. On 10/24/2022 at 2:30pm, surveyor reviewed R108's profile screen that showed a code status of Full Code and a Code Status order dated 10/24/2022 at 2:27pm, indicating it was just put in the system. On 10/26/2022 at 2:15pm, V28 (Registered Nurse) stated code status should be included on the profile screen, or in the orders. V28 stated the admission coordinator updates the code status on the profile screen. On 10/26/2022 at 2:53pm, V3 (Assistant Director of Nursing) stated, You can find the code status in the electronic medical record and in the orders and it should be displayed at the top…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-10-27 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that a resident's midline was flushed before and after administration of medication and during the time the resident's midline was not in use. This failure affected 1 (R15) resident reviewed for professional standard of care in the total sample of 46 residents. Findings include: On 10/24/2022 at 12:32pm, R15 has a midline in R15's right arm. V14 (Licensed Practice Nurse/LPN) stated, I don't know when (R15) will be finished with (R15)'s antibiotic. On 10/24/2022 at 12:34pm, R15 stated, I have this (pointing to the midline) a couple of weeks ago. On 10/24/2022 at 12:35pm, V14 checked what was written for R15's IV antibiotic, per this surveyor's request, and stated, The order is Meropenem 500mg via IV per 100ml/hr every 8 hours x 11 days. Order was on 10/10/22. On 10/24/2022 at 12:36pm, R15 stated, I've been telling them that since they are not giving the medication, to remove this. R15 was pointing to the midline. On 10/25/2022 at 2:11pm, surveyor inquired about flushing protocol for midline not in use. V3 stated, The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-10-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement pressure ulcer prevention interventions for two residents with history of pressure ulcers, and at risk for further pressure ulcers. These failures affected two residents (R19 and R38) of three residents, reviewed for pressure ulcers and pressure ulcer prevention interventions, in a total sample of 46 residents. Findings include: 1. R19's care plan, dated 5/20/21, states R19 is at high risk for skin breakdown related to decreased mobility, incontinence, and diagnoses of Diabetes and Peripheral Vascular Disease. R19's Pressure Ulcer Risk Assessment, dated 5/10/2022, shows R19 scored 13 on the scale (moderate risk for pressure ulcer). R19's latest weight records, dated 10/12/22, shows R19 weighs 160 pounds. Again, on 10/24/22 at 12:30pm, R19's low air loss mattress was observed to be at the same 400 pounds weight. At this time, V17(LPN/Licensed Practical Nurse) was notified. V17 stated she does not know how the air mattress is supposed to bet set at the correct weight for the resident. V17 explained…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-10-27 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure hand splints or other restorative devices were applied on resident's upper extremities as indicated in the assessments and care plans, to prevent further contractures. This affects one resident (R28) of three residents, reviewed for restorative care, in a total sample of 46 residents. Findings include: R28's care plan, dated 8/27/2020 with revision date 11/17/2020, states R28 has fixed right and left hand/wrist and provided splints, and R28 would benefit from splinting program. Intervention states in part: Apply bilateral hand splints upon awakening and off 2 hours later. Perform PROM (passive range of motion for 3-5 minutes before applying splint to right and left hand/wrist On 10/24/22 between 10:25am and 1:15pm, R28 was observed awake in bed with mild contractures on the upper extremities, without any restorative device to prevent further contractures. Again on 10/25/22 between 10:10am and 12:58pm, R28 was still without any splints or other restorative devices. On 10/25/22 between 10am and 12pm, R28…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-10-27 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain an accurate account of controlled substance records for two residents (R15 and R33) reviewed for controlled substance in a sample of 46 residents. Findings Include: On 10/26/22 at 11:35am V28 (Registered Nurse) review of 1st floor Transitional Care Unit medication cart 1(rooms 101-117, and 24-27). V28 stated, Narcotic count is done at the beginning of each shift and at the end of each shift. On 10/26/22 at 11:50 am, R15's Oxycodone/APAP 5-325mg tablet, should be 13 tablets; observed 11 tablets. V28 stated, I gave that to (R15) this morning, I forgot to sign out the medication when I gave it. Surveyor observed V28 sign out the medication on the Controlled Drug Receipt/Record/Disposition Form. Dated 10/26/22, Time 9:00 am, Given 2 left 11 with V28 signature. On 10/26/22 at 11:52 am, R33's Oxycodone 10mg tablet should be 12 tablets; observed 11 tablets. V28 stated, I gave the mediation earlier and did not sign the medication out when I gave it. The medication is supposed to be signed out when given.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-10-27 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the resident's midline dressing was not soiled ,and failed to ensure the IV (intravenous) medication bag and the IV tubing were labeled with date. These failures affected 1 (R15) resident reviewed for infection control in the total sample of 46 residents. Findings include: On 10/24/2022 at 12:29pm, there was a contact isolation sign by R15's door and PPE bin outside of R15's room. V14 (Licensed Practice Nurse) stated, (R15) has a wound on his (R15) scrotum. On 10/24/2022 at 12:32pm, R15's midline line dressing was heavily soiled. There was an IV pole by R15's bed. There was a bag of IV antibiotic hanging on the IV pole that was not dated. The IV tubing was also not dated. V14 stated, I don't know when (R15) will be finished with (R15)'s antibiotic. On 10/24/2022 at 12:34pm, R15 stated, I have this (pointing to the midline) a couple of weeks ago. On 10/24/2022 at 12:35pm, V14 checked what was written on R15's IV antibiotic bag, and stated, The order is Meropenem 500mg via IV every 8 hours x 11 days.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$122,886 in federal fines across 3 penalties.

  • $92,820 — penalty dated 2026-01-18
  • $10,358 — penalty dated 2025-09-25
  • $19,708 — penalty dated 2023-11-02

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to PEARL HEALTHCARE — 15 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.7-1.7 vs chain
Health inspection 2 of 52.7-0.7 vs chain
Staffing 1 of 52.1-1.1 vs chain
Quality measures 3 of 53.7-0.7 vs chain
The other 14 homes this chain runs (chain average 2.7★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
KUSHNER FAMILY IDF LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST5%since 05/01/2021
REG 2018 IRREVOCABLE TRUST U/A/D 1/1/18Organization5% OR GREATER DIRECT OWNERSHIP INTEREST5%since 05/01/2021
ZEFFREN, EITANIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 05/01/2021

CMS files one row per role, so the 4 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$16.2M
Net patient revenuemost recent cost report
-13.0%
Operating marginrevenue minus expenses
$1.1M
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 78%Medicare 10%Other / private 12%

About 78% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.1M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$344per resident / day
operating cost
$10,455per month
≈ monthly operating cost
$304per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145946. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-28, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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