Signature Healthcare at North Hardin Rehab & Welln
599 Rogersville Road, Radcliff, KY 40160 · For profit - Limited Liability company · 136 certified beds · (270) 351-2999 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (28) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 28.1% | 13.8% | 15.4% | worse |
| Long-stay residents who lose too much weight | 5.7% | 6.6% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.8% | 0.5% | 0.9% | typical |
| Long-stay residents with a urinary tract infection | 0.8% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 21.8% | 17.7% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.3% | 3.9% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 29.8% | 14.0% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 22.4% | 29.8% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 75.2% | 96.2% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 4.8% | 4.8% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 18.7% | 19.0% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 15.8% | 16.1% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 1.1% | 1.7% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 50.0% | 83.5% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 14.4% | 24.2% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 9.0% | 13.7% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 0.80 | 1.94 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 0.74 | 2.14 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
55.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 210 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 57.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 40 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.44 therapist hours per resident per day in 2026Q1 — more than 75% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 55.2%CMS range 48.3–63.7 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 14.8%CMS range 11.5–17.8 | 10.7% | Oct 2022–Sep 2024 | worse than U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 57.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 52.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 52.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 97.1% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.8%CMS range 4.8–12.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.14 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 136 beds and averages 121.9 residents a day — about 90% occupied, or roughly 14 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.75 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.79 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.43 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.27 hrs/resident/day on weekends vs 3.94 on weekdays — 17% thinner on weekends. RN hours go from 0.88 to 0.56 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 47% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
28 citations, most serious first. The 10 most serious are shown; the remaining 18 are one tap away and print in full.
- Potential for harm · Fcited before2025-05-29 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility policy review, the facility failed to ensure its dish machine and range hood grates were free of dust accumulation, which had the potential to affect 111 of 111 residents receiving meals from the kitchen. The findings include: Review of the facility policy titled, Equipment, revised 09/2017, revealed, All food service equipment will be clean, sanitary, and in proper working order. Further review revealed all non-food contact equipment will be clean and free of debris. Observations during the initial tour of the kitchen on 05/26/2025 at 9:07 AM, revealed the top of the dish machine was covered with dust. In addition, observation further revealed dust on two range hood grates, located over a six-burner stove and a convection oven/steamer/fryer. During interview on 05/28/2025 at 11:51 AM, the Food Service Manager (FSM) stated that the kitchen should have been maintained in a clean manner to include the dish machine and range hood grates. During interview on 05/29/2025 at 2:34 PM, the Administrator stated she expected staff to follow the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-29 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility policy review, the facility failed to ensure the personal privacy and confidentiality of residents' personal health information (PHI) for 1 of 57 sampled residents (Resident (R)112). The findings include: Review of the facility policy titled, Safeguard: Safeguarding and Storing Protected Health Information, reviewed 01/31/2025, revealed all stakeholders (facility staff) were responsible for the security of the residents' active medical records at the nursing stations or other designated areas within the facility. Per review, that included, but was not limited to, making sure computer screens were not left unattended while displaying residents' PHI. Review of the Resident Face Sheet for R112 revealed the facility admitted the resident on 04/21/2025 and readmitted the resident on 05/26/2025. Continued review revealed R112's diagnoses included: hemiplegia and hemiparesis following cerebral infarction (stroke) affecting left dominant side; dysphagia (difficulty swallowing) following cerebral infarction; congestive heart failure; aphasia…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-29 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility policy review, the facility failed to ensure staff provided care within professional standards for 1 of 3 residents sampled during medication (med) pass out of the total sample of 57 Residents, (Resident (R)54). The findings include: Review of the facility policy titled, Medication Administration, revised 06/24/2024, revealed medications were administered as prescribed in accordance with manufacturers' specifications, good nursing principles and practices and only by persons legally authorized to do so. Continued review revealed, 6. Medications should be administered at the time they are prepared. 7. The person who prepares the dose for administration should be the person who administers the dose. Review of the Resident Face Sheet for R54 revealed the facility admitted the resident on 11/06/2019, with diagnoses that included: hypertension, major depression, and diabetes mellitus. Review of the quarterly Minimum Data Set (MDS) Assessment, with an Assessment Reference Date (ARD) of 02/25/2025, revealed the facility assessed R54 as having a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-29 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility document and policy review, the facility failed to ensure residents received necessary assistance to carry out their activities of daily living (ADLs) for 2 of 6 residents sampled for ADLs out of the total sample of 57 Residents, (Residents (Rs)73 and 224). The findings include: Review of the facility policy titled, Activities of Daily Living (ADLs), reviewed 01/31/2025, revealed ADL assistance was to be provided on a level appropriate to the resident's level of functioning and learning and/or the responsible party's level of support and contribution to resident care. Per review, direct healthcare staff were to assist, support and encourage the resident to maintain adequate ADLs while attempting to allow the resident to maintain as much independence as possible with their ADLs, such as bathing and grooming. Further review revealed, For those residents who are unable to perform their own activities of daily living, the facility will provide the needed assistance for completion of cares. 1. Review of the Resident Face Sheet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-29 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility document and policy review, the facility failed to ensure residents received proper treatment and assistive devices to maintain hearing abilities for 1 of 1 residents sampled for communication and sensory problems out of a total sample of 57, (Resident (R) 3). The findings include: Review of the facility policy titled, Vision and Hearing, revised 06/24/2024, revealed the facility was to ensure residents received proper treatment and assistive devices to maintain vision and hearing abilities. Per review, the facility must, if necessary, assist the resident in making appointments. Continued review revealed the facility was to assist residents and their representatives in locating and utilizing any available resources such as, Medicare or Medicaid program payments, local health organizations offering items and services which were available and free to the community for the provision of the services the residents needed. Further review revealed that included making appointments and arranging transportation to obtain needed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-29 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility policy review, the facility failed to ensure staff disposed of medication appropriately for 1 of 3 residents observed during medication administration, (Resident (R)86). The findings include: Review of the facility policy titled, Disposal of Medication, Syringes and Needles Disposal of Medications, dated 01/2024, revealed the appropriate method for non-controlled medication destructions was as follows: Mixing medications with an undesirable substance, such as a commercially available chemical dissolution system, used coffee grounds or kitty litter, and putting them in impermeable, non-descript containers, such as empty cans or sealable bags; will further ensure the drugs are not diverted. Review of the Resident Face Sheet for R86 revealed the facility admitted the resident on 05/17/2025, with diagnoses of heart failure and hypertension. Review of the quarterly Minimum Data Set (MDS) Assessment, with an Assessment Reference Date (ARD) of 04/12/2025, revealed the facility assessed R86 with a Brief Interview for Mental Status (BIMS) score…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-29 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility policy review, the facility failed to ensure staff secured all medications in a locked storage area/cart for 1 of 5 residents reviewed for accident hazards, (Resident (R)28). The findings include: Review of the facility policy titled, Medication Storage, dated 01/2025, revealed The medication supply shall be accessible only to licensed nursing personnel, pharmacy personnel, or staff members lawfully authorized to administer medications. Review of the Resident Face Sheet for R28 revealed the facility admitted the resident on 02/22/2021, with diagnoses of chronic respiratory failure with hypoxia, acute and chronic respiratory failure with hypercapnia-secondary to chronic obstructive pulmonary disease (COPD) exacerbation, bacterial pneumonia, and pneumonia. Review of the Significant Change in Status Minimum Data Set (MDS) Assessment, with an Assessment Reference Date (ARD) of 04/01/2025, revealed the facility assessed R28 to have a Brief Interview for Mental Status (BIMS) score of 15 out of 15, which indicated the resident had intact…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-29 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility document and policy review, the facility failed to ensure a resident received meals in accordance with their food preferences and meal ticket for 1 of 11 sampled residents reviewed for food preferences, (Resident (R)68). The findings include: Review of the facility document titled, In-Service Attendance Record Dining Services Department, dated 03/19/2025, revealed the Food Service Manager (FSM) was to educate dietary staff on the facility's policy titled, Dining and Food Preferences. Review of the policy revealed, Individual dining, food, and beverage preferences are identified for all residents/patients. Further review of the policy revealed 6. The individual tray assembly ticket will identify all food items appropriate for the resident based on his/her diet order, allergies, intolerances and preferences. Review of the Resident Face Sheet for R68 revealed the facility admitted the resident on 12/31/2021 and most recently readmitted the resident on 03/09/2025. Review of the quarterly Minimum Data Set (MDS) Assessment, with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-23 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and review of the facility policy, the facility failed to ensure an allegation of abuse was reported to the Administrator and to the State Survey Agency within 2 hours for one of seven sampled residents, Resident (R)1. On 01/08/2025, a Certified Nurse Aide (CNA) reported to facility leadership an allegation of abuse involving R1 which allegedly occurred on 01/07/2025, approximately twenty-four hours prior the CNA reporting the allegation. The findings include: Review of the facility policy Abuse, Neglect and Misappropriation of Property last reviewed 09/13/2024, revealed the facility intended to prevent occurrence of abuse and assure all alleged violations of federal and state laws which involve abuse were reported immediately to the Administrator and State Survey Agency. The facility would include reporting to provide protection for the health, welfare, and rights of each resident. Every Stakeholder must intervene immediately, protect the alleged victim, and integrity of the investigation. If a Stakeholder observes any form of abuse, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-05-03 · tag F0803 — failed to meet residents' dietary needs — widespreadEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and review of the Diet Guide Sheet, it was determined the facility failed to ensure menu items were served in the recommended portion sizes which were approved to meet the nutritional needs of the residents. Staff failed to follow the portion sizes on the menu guide which was approved by a Registered Dietician. Observation on 05/02/2024 during the noon meal revealed, pureed meal tray portions were small and the server was using a blue-handled scoop. The server stated the scoop was 2 ounces. Continued observation revealed 2 ounces of the meatless entrée and 2 ounces of pureed bread being placed on the plate. The findings include: Review of week 2 of the Diet Guide Sheet, for the noon meal, revealed the pureed meal consisted of pureed cheese lasagna, 8 ounces; pureed marinated mixed vegetables, 3.25 ounces; pureed potato salad, 4 ounces; pureed garlic bread 4 ounces and fruit cocktail 3 ounces. Review of the facility policy Therapeutic Diets, revised 10/2022, revealed all residents would have a diet order including regular therapeutic and texture…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 18 citations
- Potential for harm · Fcited before2024-05-03 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and review of facility policy, it was determined the facility failed to store food in accordance with professional standards for food service safety related to food items opened, not dated, and/or labeled. This had the potential to affect 115 of 120 residents. Observation during the initial kitchen tour on 04/30/2024 at 9:40 AM, revealed assorted food items/containers not labeled, dated, or expired in both walk-in cooler #1 and walk-in cooler #2. The findings include: Review of the facility policy Food Storage, Dry Goods, revised 10/2022, revealed all dry goods would be appropriately stored in accordance with the FDA food code. All items would be stored on shelves at least 6 inches above the floor. Review of the facility policy Labeling and Dating, dated 2017, revealed proper labeling and dating ensured all foods were stored and rotated. All foods would be dated upon receipt before being stored. Leftovers must be labeled and dated with the date they were prepared and the use-by date. All ready-to-eat foods held for more than 24 hours at a temperature…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-06-07 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review it was determined the facility failed to maintain infection control practices to prevent the development and transmission of communicable diseases and infections for three (3) of thirty-three (33) sampled residents (Residents #46, #97, and #171). On 06/04/19 at 10:06 AM a wound care observation of Resident #171 revealed staff failed to follow appropriate infection control practices and hand hygiene. On 06/03/19, Resident #46's urinary catheter drainage bag was observed to be leaking urine, which was draining into another open plastic bag. In addition, observations on 06/04/19, revealed staff failed to use personal protective equipment (PPE) when providing care to Resident #97, who had Methicillin Resistant Staph Aureus present in a decubitus wound. The findings include: Review of the facility's policy, Infection Control, dated July 2014, revealed the facility's infection control practices were intended to facilitate maintaining a safe, sanitary,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-06-07 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility policy review, it was determined the facility failed to ensure one (1) of thirty-three (33) sampled residents (Resident #97) was treated with dignity and respect. During observation of wound care on 06/04/19 at 2:15 PM, Licensed Practical Nurse (LPN) #8 opened the door to the hallway and exposed Resident #97's nude buttocks. The findings include: Review of the facility policy titled Resident Rights, revised 08/16/18, revealed the facility would ensure that all residents would be treated with respect and dignity. The policy further stated that residents would be treated in a manner and in an environment that promoted maintenance or enhancement of quality of life. Review of the medical record for Resident #97 revealed the facility admitted the resident on 05/10/19 with diagnoses that included Bacteremia, Infected Wound, Immobility Syndrome, and Metabolic Encephalopathy. Review of the most recent quarterly Minimum Data Set (MDS) assessment for Resident #97 dated 05/17/19, revealed the resident had a Brief Interview for Mental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-06-07 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, it was determined that the facility failed to maintain the interior in good repair for one (1) of thirty-three (33) sampled residents (Resident #114). Observation revealed multiple holes in the wall below the window in Resident #114's room. The findings include: Observation on 06/04/19 at 8:46 AM of Resident #114's room revealed multiple holes and damage to the drywall located below the window and next to the heater unit. Interview with Resident #114 revealed the resident backed his/her motorized wheelchair into the wall while trying to open the blinds. According to interview with Resident #114, the damage to the wall occurred a few months ago. Further observation revealed a typed sign next to the window to remind staff to open the blinds for the resident. Interview on 06/06/19 at 2:40 PM with the Maintenance Director revealed he/she was not aware of the damage and holes to the wall in Resident #114's room. Further interview revealed that the staff had a maintenance log on the unit to communicate any needed repairs to the Maintenance Department.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-06-07 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the Resident Assessment Instrument (RAI) User's Manual, it was determined the facility failed to complete Minimum Data Set (MDS) assessments for one (1) of thirty-three (33) sampled residents (Resident #9). Resident #9 was admitted to hospice on 05/16/19; however, the facility failed to conduct a Significant Change in Status MDS assessment. The findings include: Interview with the Director of Nursing (DON) on 06/07/19 at 9:11 AM revealed the facility utilized the Long Term Care Facility Resident Assessment Instrument 3.0 User's Manual, dated October 2018, as a resource for completion of MDS assessments. Review of the Long Term Care Facility Resident Assessment Instrument 3.0 User's Manual, page 2-23, revealed a Significant Change in Status Assessment is required to be completed when a terminally ill resident enrolls in a hospice program and remains a resident in the facility. The manual stated that the assessment must be completed within fourteen (14)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-06-07 · tag F0638 — isolatedAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, it was determined that the facility failed to ensure each resident is assessed using the standardized Quarterly Review assessment tool no less than once every 3 months between comprehensive assessments for one (1) of 33 (thirty-three) sampled residents (Resident #2). Review of Resident #2's Minimum Data Set (MDS) assessments revealed the facility completed a quarterly assessment on 01/22/19, but failed to complete another quarterly MDS assessment until 05/24/19, forty-one (41) days late. The findings include: Interview on 06/07/19 at 8:15 AM with the facility Administrator revealed the facility did not have a policy regarding MDS assessments, but followed the Resident Assessment Instrument (RAI) Instruction manual for completion of MDS assessments. Review of the Resident Assessment Instrument (RAI) 3.0 Instruction Manual revealed a Quarterly Review Assessment is an OBRA '87-required, non-comprehensive assessment that must be completed at least every 92 days following the previous OBRA assessment of any type. It is used to track a resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-06-07 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review it was determined that the facility failed to transmit a completed discharge record for one (1) of thirty-three (33) sampled residents (Resident #1). The facility completed a 14-day discharge assessment for Resident #1 on 01/13/19; however, the facility failed to transmit the discharge information as required. The findings include: Interview on 06/07/19 at 8:15 AM with the facility Administrator revealed the facility utilized the Resident Assessment Instrument (RAI) 3.0 Instruction Manual (RAI) to complete a MDS assessment. Review of the Resident Assessment Instrument (RAI) 3.0 Instruction Manual (RAI) revealed Transmitted means electronically transmitting to the Quality Improvement Evaluation System (QIES) Assessment Submission and Processing (ASAP) System, within 14 days of the final completion date of the record. Within 14 days after a facility completes a resident's assessment, a facility must electronically transmit encoded, accurate, and complete MDS data to the CMS (The Centers for Medicare and Medicaid Services) System, including…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-06-07 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to ensure Minimum Data Set (MDS) assessments accurately reflected the status of two (2) of thirty-three (33) sampled residents (Resident #60 and #68). The facility failed to ensure Resident #68's admission MDS assessment stated that the resident required tracheostomy care, suctioning, and dialysis. In addition, the facility failed to ensure Resident #60's admission MDS stated that the resident utilized an indwelling urinary catheter. The findings include: Review of the Resident Assessment Instrument (RAI) 3.0 manual, dated October 2018, revealed Medicare and Medicaid participating long term care (LTC) facilities are required to conduct comprehensive, accurate, standardized, and reproducible assessments of each resident's functional capacity and health status. 1. Review of the medical record revealed Resident #68 was admitted to the facility on [DATE] with diagnoses of Atrial Fibrillation, Hypertension, Heart Failure, End Stage Renal Disease, Pneumonia, Quadriplegia, Anxiety, Chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-06-07 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined that the facility failed to develop the baseline care plan to include the minimum health care information necessary to properly care for one (1) of thirty-three (33) sampled residents (Resident #370). Record review revealed Resident #370's State Registered Nurse Aide (SRNA) care plan was blank and failed to identify the resident's care needs. In addition, the resident's Baseline Care Plan did not address the resident's hydration/nutrition needs, interventions to prevent falls, or comfort measures the resident required. The findings include: Interview on 06/07/19 at 8:15 AM with the facility Administrator revealed the facility provided a Comprehensive Care Plans policy when a policy regarding Baseline Care Plans was requested. Review of the policy revealed it did not address Baseline Care Plans. Review of Resident #370's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses that included Unspecified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-06-07 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review, it was determined that the facility failed to develop a comprehensive plan of care for one (1) of thirty-three (33) sampled residents (Resident #60). The facility failed to develop a comprehensive plan of care with interventions to care for Resident #60's Peripherally Inserted Central Catheter (PICC) line (a catheter that is inserted into a large vein for long-term intravenous (IV) therapy). The findings include: Review of the facility's Comprehensive Care Plans policy, with a revised date of 07/19/18, revealed the Comprehensive Care Plan would be person-centered and would include goals to address the resident's medical needs. Review of the medical record for Resident #60 revealed the facility admitted the resident on 03/22/19, with diagnoses that included Cerebral Infarction (stroke), Diabetes Mellitus Type II, Pneumonia, and Epilepsy. Review of Resident #60's Annual Minimum Data Set assessment dated [DATE] revealed the resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-06-07 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of facility policy, it was determined that the facility failed to ensure the care plan was reviewed and revised for one (1) of thirty-three (33) sampled residents. Review of Resident #27's comprehensive care plan revealed the facility failed to revise the care plan when an increased need for assistance with activities of daily living was identified during a 03/19/19 comprehensive assessment. The findings include: Review of the facility's Comprehensive Care Plans policy, revised 07/19/18, revealed care plans are ongoing and revised as information about the resident and the resident's condition change. The policy also revealed the care plan should reflect the current status of the resident and be updated with changes in the resident's status. Observation of Resident #27 on 06/03/19 during the initial tour, at approximately 3:00 PM, revealed the resident was sitting in a wheelchair at the nurses' station. Review of Resident #27's medical record revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-06-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined the facility failed to ensure that a resident who was unable to carry out activities of daily living (ADLs) received the necessary services to maintain good grooming and personal hygiene for one (1) of thirty-three (33) sampled residents (Resident #27). The facility failed to ensure Resident #27 received a shower/bath. There was no documented evidence that the resident received a shower from 11/08/18 to 11/15/18. The findings include: An interview with the Administrator on 06/05/19 revealed the facility did not have a policy related to Activities of Daily Living (ADL) provision, shower scheduling, or a policy/protocol when showers were not provided. The findings include: Observation of Resident #27 on 06/03/19, during the initial tour, and on 06/04/19 at 5:02 PM, revealed the resident was clean and well groomed. Review of Resident #27's medical record revealed the facility admitted the resident on 10/26/15 with diagnoses of Dysphagia, Cerebral Palsy,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-06-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review, it was determined the facility failed to ensure one (1) of thirty-three (33) sampled residents (Resident #97) received care and treatment consistent with professional standards of practice to promote healing and prevent infection. Observations of pressure ulcer care on 06/04/19 at 2:15 PM revealed Licensed Practical Nurse (LPN) #8 failed to follow the facility's policy and utilized a dirty urinary incontinence brief to dry the pressure ulcer. The findings include: Review of the facility's Pressure Ulcer (Injury) Treatment policy, with a revision date of 02/15/18, revealed that staff were expected to clean a pressure ulcer with normal saline (unless otherwise specified by the physician) and pat the area dry using disposable cloths. Review of the medical record for Resident #97 revealed the facility admitted the resident on 05/10/19 with diagnosis that included Bacteremia, Infected Wound, Immobility Syndrome, and Metabolic Encephalopathy. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-06-07 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review, it was determined the facility failed to ensure two (2) of thirty-three (33) sampled residents (Resident #60 and Resident #97) received appropriate treatment and services for indwelling urinary catheters. Observations of Resident #60 and Resident #97 revealed the facility failed to ensure the residents' catheters were secured to prevent injury to the residents. The findings include: Review of the facility's policy titled Catheter Care Procedure, revised 09/07/17, revealed after a catheter change, staff were required to reapply a catheter securement device. The policy further revealed staff were required to routinely check to ensure that catheter tubing was secured. 1. Review of the medical record for Resident #60 revealed the resident was originally admitted by the facility on 03/22/19 and readmitted to the facility on [DATE], with diagnoses including Cerebral Infarction, Pneumonia, Diabetes Mellitus Type II, Epilepsy, and Retention of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-06-07 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility policy review it was determined that the facility failed to offer sufficient fluid intake to maintain proper hydration and health for one (1) of thirty-three (33) sampled residents (Resident #370). The resident was observed on numerous occasions to be without a glass or facility pitcher in which to place drinks in. The findings include: Review of the facility's Hydration Policy, revised 06/27/18, revealed residents would receive sufficient amounts of fluid to maintain proper hydration. According to the policy, the facility would offer fluids to residents between meals, during activities, and before bedtime (unless contraindicated). The policy further revealed that water was made available at mealtime, at the bedside, and on a hydration cart, unless contraindicated. In addition, the policy stated that drinking containers were refreshed each night. Review of Resident #370's medical record revealed the resident was admitted to the facility on [DATE] after a hospital…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-06-07 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, record review, observation, and interview, it was determined the facility failed to ensure care to an intravenous (IV) line insertion site was consistent with the facility's policy and physician orders for one (1) of thirty-three (33) sampled residents (Resident #60). The facility failed to ensure the dressing to Resident #60's Peripherally Inserted Central Catheter (PICC) site was completed as required by the facility's policy and as ordered by the resident's physician. The findings include: Review of the facility's policy titled, Dressing Change for Vascular Access Devices, dated August 2016, revealed PICC line dressings were required to be changed every seven (7) days and as needed. Review of the medical record for Resident #60 revealed the facility admitted the resident on 03/22/19, with diagnoses that included Cerebral Infarction, Diabetes Mellitus Type II, Pneumonia, and Epilepsy. Review of Resident #60's Minimum Data Set assessment dated [DATE], revealed the resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-06-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and review of the facility policy, it was determined the facility failed to ensure respiratory care was provided to one (1) of thirty-three (33) sampled residents (Resident #68). Review of documentation dated May and June 2019 revealed tracheostomy care was not provided, as ordered by the physician, to Resident #68 on multiple occasions during night shift. The findings include: Interview with the Administrator on 06/06/19 at 10:45 AM, revealed the facility did not have a policy for following physician orders. The Administrator further stated they did not have a policy for tracheostomy care. Review of Resident #68's medical record revealed the facility admitted the resident on 04/16/19 with diagnoses of Acute Hypoxic Respiratory Failure, Pneumonia, Congestive Heart Failure, End Stage Renal Disease, Hypertension, Atrial Fibrillation, and Quadriparesis. Further review of the resident's medical record revealed the resident also required hemodialysis. Review of Resident #68's Minimum Data Set (MDS) admission assessment, dated 05/03/19,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-06-07 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and review of the facility's policy, it was determined the facility failed to ensure drugs and biologicals were stored in accordance with currently accepted professional standards in two (2) of two (2) medication carts on the 500 Hall. Observations on 06/06/19 revealed the packaging of Resident #43's Xanax and Resident #109's Ativan was compromised. In addition, liquid Ativan was stored at room temperature; however, the manufacturer's label indicated the liquid Ativan was to be stored in the refrigerator. The findings include: Review of the facility policy titled Controlled Medication and Drug Diversion, dated 06/26/19, revealed medications included in the Drug Enforcement Administration's (DEA) classification as controlled substances were subject to special handling, storage, and disposal. The policy further stated at each shift change or when keys passed from one staff member to another, two staff members would conduct a physical inventory of the controlled medication count. Observation of the 500 Hall medication cart on 06/06/19 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to SIGNATURE HEALTHCARE — 67 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 3.1 | -1.1 vs chain |
| Health inspection | 2 of 5 | 2.9 | -0.9 vs chain |
| Staffing | 4 of 5 | 2.8 | +1.2 vs chain |
| Quality measures | 4 of 5 | 3.9 | +0.1 vs chain |
The other 66 homes this chain runs (chain average 3.1★, per CMS)
Showing 40 of 66; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| SHC LP HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 12/01/2015 |
| ASBR HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 05/01/2018 |
| JJLA LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/01/2015 |
| LPSNF LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/01/2015 |
| WHEATEN LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/01/2015 |
| STEIER III, ELMER | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 12/01/2015 |
| STRASBURGER, JOSHUA | Individual | W-2 MANAGING EMPLOYEE | — | since 06/12/2023 |
| HARRISON, JOHN | Individual | CORPORATE OFFICER | — | since 11/01/2007 |
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 70% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.0M paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in KY
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Kentucky Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 185180. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-29, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.