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Signature Health Of Portland Rehab & Wellness Cent

215 Highland Circle Drive, Portland, TN 37148 · For profit - Corporation · 112 certified beds · (615) 325-9263 Medicare & Medicaid certified

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Abuse/neglect citation on record (F0600) — cited Apr 20255 immediate-jeopardy citations1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$171,234 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2025
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 5 immediate-jeopardy problems — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (24) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $171,234 in federal fines (most recent 2025-12-04)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • nursing-staff turnover (68%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
103 Redbud Dr Ste E · (615) 325-1206 · Call to confirm hours
Pharmacy
705 S Broadway · (615) 323-5050 · Call to confirm hours
Grocery
310 S Tunnel Rd · (615) 429-6180 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased3.8%14.0%15.4%better
Long-stay residents who lose too much weight8.1%6.1%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.7%0.9%better
Long-stay residents with a urinary tract infection1.6%1.8%2.0%better
Long-stay residents with depressive symptoms17.7%13.8%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.2%3.4%3.3%better
Long-stay residents whose ability to walk worsened5.8%17.2%16.1%better
Long-stay residents on antianxiety or hypnotic medication34.9%31.7%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%94.5%95.3%typical
Long-stay residents with pressure ulcers7.5%5.0%4.7%worse
Long-stay residents with worsening bladder/bowel control16.7%20.0%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table24.4%16.8%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.9%1.7%1.4%worse
Short-stay residents given the seasonal flu vaccine88.1%79.8%79.4%better
Short-stay residents rehospitalized after admission32.2%22.6%22.6%worse
Short-stay residents with an outpatient ER visit7.1%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days1.761.671.67typical
Long-stay outpatient ER visits per 1,000 resident days0.791.561.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

50.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 89 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

50.6%U.S. median 51.5%
Got home and stayed home
12.8%U.S. median 10.7%
Went back to hospital
0.41U.S. median 0.31
Therapy hours / resident / day
0.19hours / resident / day
Physical therapy
0.13hours / resident / day
Occupational therapy
0.09hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.41 therapist hours per resident per day in 2026Q1 — more than 71% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF50.6%CMS range 38.9–60.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.8%CMS range 8.7–17.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified95.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.7%CMS range 3.3–12.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.971.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.81
RN hours/ resident / day
0.87
LPN hours/ resident / day
2.01
Aide hours/ resident / day
3.69
Total nurse hours/ resident / day
0.56
RN hoursweekends
67.9%
Total nursing turnover
68.8%
RN turnover

How full it usually is: this home is certified for 112 beds and averages 66.6 residents a day — about 59% occupied, or roughly 45 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.69 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.81 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.01 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.15 hrs/resident/day on weekends vs 3.91 on weekdays — 19% thinner on weekends. RN hours go from 0.91 to 0.56 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 68% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

2
deficiencies at the latest standard inspection (2025-12-04)
6
at the previous standard inspection (2020-01-29)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

24 citations, most serious first. The 19 most serious are shown; the remaining 5 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-04-11 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, hospital documentation review, facility investigation review, and interviews, the facility failed to protect the resident's right to be free from neglect for 1 of 5 sampled residents (Resident #2) reviewed. On 12/13/2023, Resident #2, a vulnerable, bilateral amputee with a diagnosis of paraplegia and neurogenic bladder sustained 3rd degree burns to 4% of his body when urine from a self-catheterization or incontinent episode contacted an energized power strip positioned in the bed with him. During interview staff confirmed episodes of urine leakage after Resident #2 self-catheterized, Resident #2 was not assessed for competency related to self-catheterization and not monitored for risk of electrocution. Staff observed the power strip in bed with Resident #2 on multiple occasions after the Administrator provided the power strip to the resident. The facility's failure to provide the necessary care and services to prevent physical harm for Resident #2 resulted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2025-04-11 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, facility investigation review, and interviews, the facility failed to initiate and provide Basic Life Support (BLS) including Cardiopulmonary Resuscitation (CPR) according to the resident's preference and physician order for 1 of 3 sampled residents (Resident #3) reviewed. On [DATE] Resident #3, a resident designated with full code status, was found unresponsive, without respirations and a palpable pulse. Nursing staff made no attempt to perform BLS/CPR in accordance with the resident's wishes/preferences. The facility's failure to provide BLS/CPR to Resident #3, a resident identified as a full code, resulted in Immediate Jeopardy (IJ) (a situation in which the provider's noncompliance with one or more requirements of participation has caused, or is likely to cause, serious injury, harm, impairment, or death to a resident). The Administrator and the [NAME] Tennessee [NAME] President of Operations were notified of the Immediate Jeopardy on [DATE] at 5:08 PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Immediate jeopardy · Jcited before2025-04-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, hospital documentation review, Death Certificate review, facility investigation review, observations, and interviews, the facility failed to provide supervision and ensure the environment remained free of accident hazards to prevent avoidable accidents for 5 of 5 sampled residents (Residents #1, #2, #12, #14, and Resident #15) reviewed for accidents. On [DATE], Resident #2, a vulnerable, bilateral amputee with a diagnosis of paraplegia and neurogenic bladder was electrocuted while lying in bed. Resident #2 sustained 3rd degree burns to 4% of his body when urine contacted an energized power strip (provided by the Administrator) positioned in the Resident's bed with him. Resident #1 was a vulnerable, cognitively impaired, and legally blind resident at high risk for falls. On [DATE] staff assisted Resident #1 to the bathroom and left her unattended. Resident #1 stood up and fell to the floor. Resident #1 sustained a left pubic root fracture [bones making up…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-08-23 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, manufacture's guidelines review, printed text message review, medical record review, and interview, the facility failed to protect the resident's right to be free from neglect for 1 of 3 (Resident #1) sampled residents reviewed. The facility failed to provide the necessary structure and processes to meet the care needs of Resident #1, a vulnerable resident with a diagnosis of Paraplegia, when on 7/28/2024, 7/29/2024, 8/11/2024, and 8/12/2024 staff observed the hot water heater located in the Station 2 shower room, leaking/gushing hot water/steam from the tank onto the resident care area. The Station 2 shower room remained in use from 7/28/2024 through 8/1/2024 pending repair and on 8/11/2024 and on the morning of 8/12/2024 staff observed hot water and steam leaking/gushing out of the hot water heater located in Station 2 shower room again. The Station 2 shower room remained in use and on 8/12/2024, at approximately 1:30 PM (six hours later) Resident #1 sustained second degree…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-08-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, hot water heater service manual review, medical record review, facility investigation review, facility Event Report review, Facility Maintenance Logbook Documentation, and interviews, the facility failed to ensure the residents' environment remained free of accident hazards as evidenced by dangerous hot water temperatures in the Station 2 shower room that were measured at 169 degrees Fahrenheit at the time of the incident for 1 (Resident #1) of 10 sampled residents reviewed for accident hazards. On 8/12/2024, Resident #1, a vulnerable resident with a diagnosis of paraplegia was sitting on a shower chair when the hot water tank sprayed scalding hot water on the floor of the shower room where Resident #1 was sitting. Resident #1 sustained second (2nd) degree burns to left plantar area of the left foot. The facility's failure to provide an environment that was free from accident hazards over which the facility had control and prevent avoidable accidents resulted in Immediate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2024-08-23 · tag F0835 — failed to run the facility competently — isolated
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the Board of Examiners of Nursing Home Administrators (BENHA) review, job description review, and interview, Administration failed to provide the oversight and supervision of staff to protect the resident's right to be free from neglect and failed to meet the care needs of residents in a safe environment when staff continued to provide Resident #1's showers in the Station 2 shower room which contained a malfunctioning hot water heater. Administration failed to provide oversight and supervision to provide an environment free from hazards and prevent an avoidable accident when the hot water heater in Station 2 shower room experienced a mechanical failure causing scalding hot water to [NAME] onto the floor where Resident #1 was receiving a shower resulting in a major burn injury to Resident #1's left foot. Administration's failure to provide oversight and supervision resulted in Immediate Jeopardy (IJ) (a situation in which the provider's noncompliance with one or more requirements of participation has…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-12-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, medical record review, hospital record review, observation, and interview, the facility failed to provide care and services to prevent the development of a pressure ulcer/injury for 1of 4 (Resident #4) sampled residents reviewed for pressure ulcers. On 8/20/2025, Resident #4, a resident with impaired mobility who was at risk for pressure ulcers, was readmitted to the facility with an immobilizer to her left lower leg. The facility failed to assess, monitor, and document Resident #4's skin integrity underneath the immobilizer daily from 8/21/2025 to 9/8/2025, resulting in a pressure injury and an infection to the left lateral (outside portion of leg) ankle which resulted in actual Harm to Resident #4. The findings include: 1. Review of the facility policy titled, Splints and Braces, dated 1/31/2025, revealed .Staff will ensure proper application, monitoring, maintenance, and documentation of all splints and braces to promote resident safety, comfort, and functional ability. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-09-11 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility job description review, facility policy review, Vitals Report, Patient Weight Reports review, Weight Intervention Audits, Weight (wt.) Loss Documentation Report review, medical record review, and interview, the facility failed to assess and address a resident's nutritional status and implement pertinent interventions when 1 of 16 (Residents #1) sampled residents reviewed for nutritional needs sustained severe weight loss. Resident #1 experienced a severe weight loss of 7.07% from February 12, 2025, to February 19, 2025 (a period of one week). The facility's failure resulted in actual Harm to Resident #1. The findings included: 1. Review of the Job Description for the Registered Dietitian dated revealed, .The registered dietitian has administrative authority, responsibility, and accountability necessary to carry out assigned duties. Responsibilities include planning, organizing, developing, and directing the nutritional care of the resident in accordance with current federal, state, and local…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2019-02-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, manufacturer's guidelines, medical record review, observation and interview, the facility failed to provide supervision to prevent an injury during a transfer with a sit to stand lift resulting in a fracture and (Harm) for 1 Resident (#77) of 6 residents reviewed for accidents. The findings include: Review of the facility policy, Resident Lift, dated 5/30/18 revealed .At least (2) trained staff are needed to transfer a resident when using a Lift .5. Ensure that sling is placed on resident according to manufacturer's guidelines . Review of the manufacturer's guideline, Stand Up Patient Lift dated 2010 revealed .Be sure to check the sling attachments each time the sling is removed and replaced, to ensure that it is properly attached before the patient is removed from a stationary object (bed, chair, or commode) .Before lifting a patient from a stationary object (wheelchair, commode or bed), slightly raise the patient off the stationary object and check that all sling attachments…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-04 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, review of Center for Disease Control (CDC) website guidelines, medical record review, observation, and interview, the facility failed to ensure the prevention and spread of infection when 1 of 1 staff (Assistant Director of Nursing (ADON)) failed to perform hand hygiene and failed to use appropriate Personal Protective Equipment (PPE) while performing wound care for 2 of 2 (Residents # 4 and #16) sampled residents reviewed. The findings include: 1.Review of the facility policy titled, Enhanced Barrier Precautions, dated 1/30/2024, revealed .This facility's infection control policies and practices are intended to facilitate maintaining a safe, sanitary, and comfortable environment and to help prevent and manage transmission of diseases and infections.Enhanced Barrier Precautions (EBP) are additional measures to attempt to decrease transmission of Multidrug-Resistant Organisms (MDRO).If a resident is placed on EBP, appropriate signage is placed at the room entrance so that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-04-11 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on policy review, Quality Assurance and Performance Improvement (QAPI) report, observations, and interview, the QAPI committee failed to ensure systems and processes were in place that implemented and monitored identified interventions for improvement activities to provide a safe environment for residents and failed to provide adequate supervision to ensure staff provided QAPI interventions for a safe environment. The findings included: 1. Review of the facility's policy titled, Quality Assurance/Performance Improvement (QAPI) Program Policy, revised 9/15/2023, revealed, .To provide a process that will enhance the care and experience for all residents .quality of all services provided by the facility .It is the intent of this facility to conduct an on-going Quality Assurance/Performance Improvement (QAPI) program designed to systematically monitor, evaluate and improve the quality and appropriateness of resident care .Documentation of items discussed at the QAPI meeting will be maintained by the facility Administrator . 2. Review of an Event Report dated 12/14/2023 revealed on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-11 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, facility investigation review, medical record review and interviews, the facility failed to ensure neglect with physical harm was reported to the State Survey Agency (SSA) in accordance with Federal and State law for 1 of 3 sampled residents (Resident #2) reviewed. The findings included: 1. Review of the facility policy titled, Abuse, Neglect and Misappropriation of Property, revised 9/15/2023, revealed .It is the organization's intention to prevent the occurrence of abuse, neglect .and to assure that all alleged violations of federal or State laws which involve .neglect .are investigated, and reported immediately to the Facility Administrator, the State Survey Agency, and other appropriate State and local agencies in accordance with Federal and State law .The Facility Administrator is responsible for reporting all investigations' results to applicable State agencies as required by Federal and State law .Abuse also includes the deprivation by an individual, including a caretaker,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-11 · tag F0626 — isolated
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, hospital documentation review, and interview, the facility failed to permit 1 of 3 sampled residents (Resident #4) reviewed for discharges to return to the facility after hospitalization. The findings included: 1. Review of the facility's policy titled, Transfer/Discharge Notice, revised 2/3/2025, revealed, .The facility is committed to ensuring that all transfers and discharges are conducted in a manner that respects the rights .of residents .while complying with federal and state regulations .The facility must permit each resident to remain in the facility, and not .discharge the resident from the facility unless .The transfer or discharge is necessary for the resident's welfare and the resident's needs cannot be met in the facility . 2. Review of the medical record revealed Resident #4 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses which included Osteomyelitis of vertebra, sacral and sacrococcygeal region,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2020-01-29 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation and interview, the facility failed to handle food in a sanitary manner for 1 (Resident #1) of 2 residents observed on the secure unit, and failed to maintain dietary equipment in a sanitary manner. The findings include: Medical record review revealed Resident #1 was admitted to the facility on [DATE], with diagnosis which included Dementia, Anxiety Disorder, and Muscle Weakness. Medical record review of the Quarterly Minimum Data Set (MDS) dated [DATE], revealed Resident #1 required extensive assistance with one staff member with meals. Observation on 1/27/2020 at 1:20 PM, in the secure dining room revealed Certified Nurse Aide (CNA) #3 setting up Resident #1's lunch tray. Further observation revealed the CNA picked up the resident's sandwich, took it out of the sandwich bag with her bare hands, and placed it on the plate. Interview with CNA #3 on 1/27/2020 at 1:26 PM, in the secure unit day room confirmed gloves should be worn when handling resident's food. Interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-01-29 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, the facility failed to accurately assess a fall with no injury on the Minimum Data Set (MDS) for 1 resident (Resident #60); and failed to accurately identify the discharge location on the MDS for 1 resident (Resident #64) of 33 residents reviewed. The findings include: Medical record review revealed Resident #60 was admitted to the facility on [DATE], with diagnoses which included Seizures, Atrial Fibrillation, Repeated Falls, Vascular Dementia, Fracture Neck Right Femur, Stable Burst Fracture T 11 - T 12 (Thoracic vertebra number 11 and 12), and Urinary Tract Infection. Medical record review revealed on 8/5/2019, Resident #60 was found on the floor in her room with no apparent injury. Medical record review of the Annual MDS dated [DATE], revealed the section addressing falls failed to address any fall(s) since the prior review on 6/19/2019. Interview with the MDS Coordinator on 1/29/2020 at 1:10 PM in her office confirmed the 9/7/2019 MDS, failed to address the fall…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-29 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review and interview, the facility failed to have a comprehensive care plan related to discharge preferences for 1 (Resident #64) of 33 residents reviewed. The findings include: Facility policy review, Comprehensive Care Plans, revised on 7/19/2018, revealed .The resident's preference, potential for discharge and return to the community will be evaluated. Referrals made to the local agencies or entities will be documented as indicated . Medical record review revealed Resident #64 was admitted to the facility on [DATE] with diagnoses which included Dementia without Behavioral Disturbance, Paraplegia, Type 2 Diabetes Mellitus, and Pressure Ulcer of Sacral Region. Medical record review of the physician telephone orders dated 11/12/19 revealed .Patient d/c [discharge] home with skilled nursing and wound care with home health . Medical record review revealed no discharge care plan. Interview with the MDS Coordinator on 1/29/2020 at 2:36 PM, in the conference room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, observation and interviews, the facility failed to obtain a physician's order for Oxygen [02] at 3 Liters [L] per minute for 1 (Resident #36) resident of 24 residents who received respiratory services. The findings include: Facility policy review, General Medication Orders, dated 6/26/2018, revealed .The purpose of this procedure is to establish uniform guidelines in the receiving and recording of medication orders .A current list of orders must be maintained in the clinical record of each resident .Oxygen Orders - When recording orders for oxygen, specify the rate of flow, route and rationale . Medical record review revealed Resident #36 was re-admitted on [DATE] with diagnoses which included Chronic Respiratory Failure, Chronic Diastolic (Congestive) Heart Failure, Dependence On Supplemental Oxygen, Chronic Obstructive Pulmonary Disease And Obstructive Sleep Apnea. Medical record review of the Quarterly Minimum Data Set (MDS) dated [DATE], revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review, observation and interviews, the facility failed to properly store and date respiratory equipment to prevent the spread of infection for 3 (Resident #4, #36 and #62) of 24 residents who received respiratory services. The findings include: Facility policy review, Policies and Practices - Infection Control, dated October 2018, revealed .This facility's infection control policies and practices are intended to facilitate maintaining a safe, sanitary and comfortable environment .Provide guidelines for the safe cleaning and reprocessing of reusable resident-care equipment . Medical record review revealed Resident #4 was admitted to the facility on [DATE] with diagnoses which included Dementia with Behavioral Disturbances and Thrombocytopenia . Medical record review of the physician orders dated January 2020, revealed .ipratropium-albuterol 0.5 mg [milligram] - 3 mg (2.5 mg base) / 3 mL [milliliter] 1 Vial Every 6 Hours . Observation on 1/27/2020 at 9:37 AM and at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-01-29 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to maintain the heated plate lowerator in a safe operational condition. The findings include: Observation and interview with the Certified Dietary Manager on 1/29/2020 at 9:20 AM, in the dietary department confirmed 1 of 2 of the heated plate lowerator lids was bent and could not form a proper seal to ensure adequate heating.

    Environmental Deficiencies · Deficient, Provider has date of correction
Show the remaining 5 citations
  • Potential for harm · E2019-02-07 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review and interview, Pharmacy Services failed to provide monitoring related to performing Abnormal Involuntary Movement Scale (AIMS) assessments in a timely manner for 11 residents (#1, #15, #26, #39, #49, #51, #68, #79, #232, #235, and #279) of 28 residents receiving Anti-Psychotic medications and 1 resident (#43) of 3 residents receiving neuroleptic medications. The findings include: Facility policy review, Psychotropic Medications, revised 9/5/18, revealed .The Abnormal Involuntary Movement Scale (AIMS) will be completed prior to initiating use of an antipsychotic [or neuroleptic medication as required (i.e. Reglan) and every 6 months or more frequently as necessary . Facility policy review, Psychotropic Medications, .A psychotropic drug is any drug that affects brain activities associated with mental processes and behavior. These drugs include, but are nt limited to, drugs in the following categories: Anti-psychotic; 2. Abnti-depressant; 3Anti-anxiety; 4.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-02-07 · tag F0757 — failed to avoid unnecessary drugs — pattern
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, medical record review and interview, the facility failed to adequately monitor signs and symptoms of residents prescribed antipsychotics related to performing Abnormal Involuntary Movement Scale (AIMS) assessments in a timely manner for 11 residents (#1, #15, #26, #39, #49, #51, #68, #79, #232, #235, and #279) of 28 residents and 1 resident (#43) of 3 residents receiving neuroleptic medications. The findings include: Facility policy review, Psychotropic Medications, revised 9/5/18, revealed .The Abnormal Involuntary Movement Scale (AIMS) will be completed prior to initiating use of an antipsychotic [or neuroleptic medication as required (i.e. Reglan) and every 6 months or more frequently as necessary . Facility policy review, Psychoropic Medications, .A psychotropic drug is any drug that affects brain activities associated with mental processes and behavior. These drugs include, but are nt limited to, drugs in the following categories: Anti-psychotic; 2. Abnti-depressant;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-02-07 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, the facility failed to accurately complete a Minimum Data Set (MDS) for 2 (#26, #236) of 7 residents reviewed. The findings include: Medical record review revealed Resident #26 was admitted to the facility on [DATE] with diagnoses which included Senile Degeneration of the Brain, Alzheimer's Disease, and Dementia with Behavioral Disturbances. Medical record review of Resident #26's Pressure Ulcer Record dated 11/3/18 revealed an unstageable ulcer to the coccyx with an origin date of 11/1/18. Medical record review of the admission MDS dated [DATE] revealed Resident #26 had no pressure ulcers. Medical record review revealed Resident #236 was admitted to the facility on [DATE] with diagnoses which included Chronic Kidney Disease, End Stage Renal Disease and Dependence on Renal Dialysis. Medical record review of a physician's telephone order for Resident #236 dated 9/6/18 revealed .dialysis 3 times per week . Continued review of the physician order sheets for January 2019…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-02-07 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy review, observation and interview, the facility failed to lock one unattended medication cart of 6 medication carts observed. The findings include: Review of facility policy, Medication Administration, dated 5/2016 revealed .the medication cart is kept closed and locked when out of sight of the medication nurse . Observation on 2/5/19 at 7:30 AM of the medication cart on Station 2 revealed the medication cart was unlocked with no nursing staff at the cart. Further observation revealed one resident sitting in a wheelchair in front of the medication cart and 7 staff members and one resident passed by the unlocked medication cart. Licensed Practical Nurse (LPN) #1, assigned to the medication cart, was in a resident's room four doors down from the medication cart and not able to visualize the unlocked medication cart. Observation on 2/5/19 at 7:40 AM of the unlocked medication cart on Station 2 revealed the Director of Nursing (DON) went up to medication cart and locked it. Interview with the DON on 2/5/19 at 7:40 AM in Station 2 hallway by the medication cart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2019-02-07 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility policy review, observation and interview, the facility failed to update the daily posted staffing from 1/29/19 though 2/4/19 (6 days). The findings include: Review of the facility policy, Posting of Nurse Staffing, dated 6/28/18 revealed .On a daily basis, at the beginning of the shift, the facility must have posted or available for review the following data .Facility name .Current date .Resident Census .The total number and the actual hours worked by the following categories of licensed and unlicensed nursing staff directly responsible for resident care per shift .Registered Nurses, Licensed Practical Nurses or licensed vocational nurses .Certified nurse aide . Observation on 2/4/19 at 9:01 AM revealed .Daily Staffing Form . was dated 1/29/19 (6 days). Interview with Certified Nursing Assistant (CNA) #1 who also works in central supply on 2/6/19 at 2:21 PM in the conference room revealed (CNA #1) was responsible for updating and posting the staffing form Monday through Friday. Further interview revealed .the MOD [Manager on Duty] was supposed to post the daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$171,234 in federal fines across 5 penalties. 1 Medicare payment denial on record.

  • $53,138 — penalty dated 2025-12-04
  • $10,868 — penalty dated 2025-09-11
  • $91,582 — penalty dated 2025-04-11
  • $7,823 — penalty dated 2024-08-23
  • $7,823 — penalty dated 2024-08-23
  • Medicare payment denial — starting 2024-08-29 for 2 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to SIGNATURE HEALTHCARE — 67 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.1-2.1 vs chain
Health inspection 1 of 52.9-1.9 vs chain
Staffing 2 of 52.8-0.8 vs chain
Quality measures 4 of 53.9+0.1 vs chain
The other 66 homes this chain runs (chain average 3.1★, per CMS)
1 of 5Danville Centre for Health & RehabilitationDanville, KY 1 of 5Liberty Care & Rehabilitation CenterLiberty, KY 1 of 5Mayfair ManorLexington, KY 1 of 5Signature Healthcare Of BremenBremen, IN 1 of 5Signature Healthcare Of ErinErin, TN 1 of 5Signature Healthcare Of MuncieMuncie, IN 1 of 5Signature Healthcare Of Putnam CountyCookeville, TN 1 of 5Signature Healthcare Of Terre HauteTerre Haute, IN 1 of 5Signature Healthcare at Colonial Rehab & WellnessBardstown, KY 1 of 5Signature Healthcare at Heritage Hall Rehab & WellLawrenceburg, KY 1 of 5Sunrise Manor Nursing HomeHodgenville, KY 2 of 5Fountain Circle Care & Rehabilitation CenterWinchester, KY 2 of 5Oakview Nursing & Rehabilitation CenterCalvert City, KY 2 of 5Rockcastle Health & Rehabilitation CenterBrodhead, KY 2 of 5Signature Healthcare Of ClarksvilleClarksville, TN 2 of 5Signature Healthcare Of Fentress CountyJamestown, TN 2 of 5Signature Healthcare at North Hardin Rehab & WellnRadcliff, KY 2 of 5Signature Healthcare at Summerfield Rehab & WellneLouisville, KY 2 of 5Signature Healthcare of East LouisvilleLouisville, KY 2 of 5Signature Healthcare of ElizabethtownElizabethtown, KY 2 of 5Signature Healthcare of GeorgetownGeorgetown, KY 2 of 5Signature Healthcare of McCreary County Rehab andPine Knot, KY 2 of 5Signature Healthcare of Roanoke RapidsRoanoke Rapids, NC 2 of 5Signature Healthcare of Spencer CountyTaylorsville, KY 3 of 5Harrodsburg Health & Rehabilitation CenterHarrodsburg, KY 3 of 5Lee County Care & Rehabilitation CenterBeattyville, KY 3 of 5Morgantown Care & Rehabilitation CenterMorgantown, KY 3 of 5Pickett Care And Rehabilitation CenterByrdstown, TN 3 of 5Signature Healthcare Of ClevelandCleveland, TN 3 of 5Signature Healthcare Of Monteagle Rehab & WellnessMonteagle, TN 3 of 5Signature Healthcare Of NorfolkNorfolk, VA 3 of 5Signature Healthcare Of Ridgely Rehab&wellness CtrRidgely, TN 3 of 5Signature Healthcare Of South Pittsburg Rehab & WeSouth Pittsburg, TN 3 of 5Signature Healthcare at HillcrestOwensboro, KY 3 of 5Signature Healthcare at Jackson Manor Rehab and WeAnnville, KY 3 of 5Signature Healthcare of Chapel HillChapel Hill, NC 3 of 5Signature Healthcare of KinstonKinston, NC 3 of 5Spring City Care And Rehabilitation CenterSpring City, TN 3 of 5Westmoreland Care & Rehab CtrWestmoreland, TN 4 of 5Bluegrass Care & Rehabilitation CenterLexington, KY

Showing 40 of 66; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
DISTINCT GROUP HOLDINGS, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 05/01/2018
JJLA LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 12/01/2010
LPSNF LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 12/01/2010
WHEATEN LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 12/01/2010
STEIER III, ELMERIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 12/01/2010
MASDEN, TYLERIndividualW-2 MANAGING EMPLOYEEsince 05/17/2022
HARRISON, JOHNIndividualCORPORATE OFFICERsince 12/15/2014
SIGNATURE HEALTHCARE LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 03/01/2012

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.7M
Net patient revenuemost recent cost report
-4.1%
Operating marginrevenue minus expenses
$1.2M
Related-party expense14% of expenses
Who pays — share of resident-days
Medicaid 66%Medicare 9%Other / private 25%

This home reported $1.2M paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$337per resident / day
operating cost
$10,252per month
≈ monthly operating cost
$324per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in TN

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Tennessee Medicaid page.

Typical monthly cost in Tennessee
$9,429/mo
Nursing home (semi-private)
$10,038/mo
Nursing home (private)
$5,845/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 445306. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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