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Jefferson Manor Nursing And Rehab Ctr, LLC

9919 Jefferson Hwy., Baton Rouge, LA 70809 · For profit - Limited Liability company · 122 certified beds · (225) 293-1434 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Mar 20252 immediate-jeopardy citations2 immediate-jeopardy citations CMS recorded as corrected before the inspection ended (past non-compliance)$121,628 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2025
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (35) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $121,628 in federal fines (most recent 2025-02-27)
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its facility-reported quality-measure rating is low (1/5)
  • about 18% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 1 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
4212 Bluebonnet Blvd Ste A · (225) 399-0001 · Call to confirm hours
Pharmacy
9608 Jefferson Hwy · (225) 292-1871 · Call to confirm hours
Grocery
10449 Airline Hwy · (225) 256-5536 · Call to confirm hours
Park
10282 Cal Rd · (225) 272-9200 · Typically dawn to dusk
Place of worship
JUMC Kids0.3 mi
10328 Jefferson Hwy · (225) 293-4440

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased8.4%17.8%15.4%better
Long-stay residents who lose too much weight5.8%5.2%5.4%typical
Long-stay residents with a catheter left in their bladder1.3%1.2%0.9%worse
Long-stay residents with a urinary tract infection0.8%2.1%2.0%better
Long-stay residents with depressive symptoms0.6%2.3%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury4.3%3.5%3.3%worse
Long-stay residents whose ability to walk worsened22.3%17.9%16.1%worse
Long-stay residents on antianxiety or hypnotic medication34.9%23.2%18.9%worse
Long-stay residents given the seasonal flu vaccine97.2%94.9%95.3%typical
Long-stay residents with pressure ulcers3.6%5.6%4.7%better
Long-stay residents with worsening bladder/bowel control8.8%15.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table26.4%22.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%3.1%1.4%better than state — see note marked double-dagger below the table
Short-stay residents rehospitalized after admission41.8%28.0%22.6%worse
Short-stay residents with an outpatient ER visit16.2%14.8%12.0%worse
Long-stay hospitalizations per 1,000 resident days4.572.561.67worse
Long-stay outpatient ER visits per 1,000 resident days1.602.741.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

11.1%U.S. median 10.7%
Went back to hospital
39.4%U.S. median 56.6%
Met the expected recovery
0.16U.S. median 0.31
Therapy hours / resident / day
0.05hours / resident / day
Physical therapy
0.05hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 39.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 33 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.16 therapist hours per resident per day in 2026Q1 — more than 14% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.1%CMS range 7.8–16.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge39.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge45.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge39.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.9%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened14.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.4%CMS range 3.4–15.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.821.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.30
RN hours/ resident / day
0.99
LPN hours/ resident / day
2.44
Aide hours/ resident / day
3.73
Total nurse hours/ resident / day
0.25
RN hoursweekends
52.1%
Total nursing turnover
28.6%
RN turnover

How full it usually is: this home is certified for 122 beds and averages 94.1 residents a day — about 77% occupied, or roughly 28 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.73 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.30 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.44 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.25 hrs/resident/day on weekends vs 3.93 on weekdays — 17% thinner on weekends. RN hours go from 0.32 to 0.25 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 52% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

4
deficiencies at the latest standard inspection (2026-02-25)
6
at the previous standard inspection (2025-02-27)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

35 citations, most serious first. The 14 most serious are shown; the remaining 21 are one tap away and print in full.

  • Immediate jeopardy · Kcited before2025-03-10 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, video observation, and interviews the facility failed to ensure the residents' right to be free from neglect for all residents who resided on Hall A (Rooms 1-30). Nursing staff neglected to respond to call lights and provide any care and services to all resident's residing on Hall A from 11:00 p.m. to 2:30 a.m. on the night of [DATE]. As a result of the identified noncompliance, serious harm, serious impairment, death, or psychosocial harm was likely to occur to the residents residing on Hall A. This deficient practice resulted in an Immediate Jeopardy (IJ) situation on [DATE] at approximately 11:00 p.m. when Resident #1, who had a physician's order for staff to visually check the resident every 2 hours, activated her call light for staff assistance. No staff responded to her call until approximately 2:39 a.m. when S6CNA found Resident #1 in here room on the floor, kneeling on a fall mat at the bedside, unresponsive and pulseless. Resident #1 expired after unsuccessful CPR was initiated.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-12-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, video observation, and interviews the facility failed to ensure residents received adequate supervision to prevent elopement from the facility for 1 (#1) of 5 (#1, #2, #3, R1 and R2) sampled residents reviewed for elopement. This deficient practice resulted in an Immediate Jeopardy (IJ) situation on 12/14/2024 at 4:32 a.m. when Resident #1, a moderately cognitively impaired resident with a physician's order for staff to visually check the resident every 2 hours, eloped from the facility. On 12/14/2024, staff last visualized Resident #1 at approximately 4:00 a.m. Resident #1 was observed on video footage eloping from the facility by climbing over the patio fence at 4:32 a.m., without staff knowledge. Facility staff had not realized Resident #1 eloped from the facility until approximately 8:00 a.m. The resident was found by local police officers at a local gas station on 12/18/2024 at approximately 2:38 p.m. S2ADM was notified of the Immediate Jeopardy on 12/19/2024 at 6:14 p.m. This…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2024-06-27 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure a resident's significant change in status was reported to the physician for 1 (#1) of 3 (#1, #2 and #3) sampled residents reviewed for notification of change. This deficient practice resulted in an Immediate Jeopardy situation on [DATE] at approximately 1:12 p.m. for Resident #1, a resident requiring mechanical lift with 2 person assistance for transfers, when S8CNA transferred the resident without another staff member's assistance. The transfer resulted in Resident #1 falling from the lift to the floor. On [DATE] from 1:48 p.m. to 1:53p.m., Resident #1 told S5CNA, S6CNA and S7CNA, I am going to die and showed symptoms of increased anxiety. None of the CNAs reported this to the nurse. Resident #1 was found unresponsive at 1:55 p.m., CPR initiated, and transferred to the hospital via emergency transportation. Resident #1 expired in the hospital at 2:24 p.m. from cardiac arrest. The facility implemented corrective actions, which were completed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Past Non-Compliance
  • Immediate jeopardy · Jcited before2024-06-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure residents, who required two person assistance with mechanical lift transfers, remained free of accident hazards for 1 (#1) of 8 (#1, #2, #3, R1, R2, R3, R4, and R5) residents reviewed for transfers. This deficient practice resulted in an Immediate Jeopardy situation on [DATE] at approximately 1:12 p.m. for Resident #1, a resident requiring mechanical lift with 2 person assistance for transfers, when S8CNA transferred the resident without another staff member's assistance. The transfer resulted in Resident #1 falling from the lift to the floor. Resident #1 was found unresponsive at 1:45 p.m., CPR initiated, and transferred to the hospital via emergency transportation. Resident #1 expired in the hospital at 2:24 p.m. from cardiac arrest. The facility implemented corrective actions, which were completed prior to the State Agency's investigation, thus it was determined to be a Past Noncompliance citation. S1ADM was notified of the Past…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · E2026-02-25 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to prepare food to conserve flavor and appearance and provide palatable and attractive food for 8 (#2, #9, #12, #36, #41, #43, #68 and #91) of 8 residents reviewed for dining. There were 92 residents who ate from the facility's kitchen.Findings: Review of Resident Council Meeting Minutes from November 2025 to present revealed the following: 11/22/2025 – XI. Dietary Services: Food is awful. 12/16/2025 – XI. Dietary Services: Alternates is always leftovers from the night before; wants fresh fruit, request salad but never have it; result is residents losing weight from lack of food; Eating too may sandwiches and only receiving small portions. 01/26/2026 – XI. Dietary Services: Too spicy; Not edible; Sends tray back every day; Will not make sandwiches/peanut butter when asked; Giving out food that resident doesn't eat or not fixed to texture. On 02/23/2026 at 11:00 a.m., a resident council meeting was held with Residents #8, #10, #41, and #76. During the meeting, Residents #8, #10, #41, and #76 complained about…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-25 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to accurately code PASRR Level IIs on the residents' MDS assessments for 2 (#8 and #25) of 3 residents reviewed with Level II PASRRs.Findings: Resident #8Review of Resident #8's Clinical Record revealed an admission date of 02/14/2022 and diagnoses, which included Schizophrenia and Major Depressive Disorder. Review of Resident #8's BHSF Form 142 dated 04/01/2025 revealed she was approved for admission by level II authority for a temporary period effective of 04/01/2025 through 03/31/2026. Review of Resident #8's Annual MDS with an ARD of 07/10/2025 revealed an answer of no to the following question:A1500 - Is the resident currently considered by the state level II PASRR process to have serious mental illness and/or intellectual disability or a related condition? Resident #25Review of Resident #25's Clinical Record revealed an admission date of 09/09/2025 and diagnoses, which included Delusional Disorder, Visual Hallucinations, Generalized Anxiety…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-25 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure a resident who was unable to carry out activities of daily living received the necessary services to maintain good grooming and hygiene by failing to provide incontinence care timely for 1 of 1 (#5) resident reviewed for activities of daily living in the final sample. Review of the facility's undated policy titled, Incontinent care: Bladder revealed in part, the following: Perineal management is the cleansing of the perineal area that includes the genitalia and rectal areas. It promotes cleanliness and comfort and prevents infection by removing irritating secretions or excretions, microorganisms, and offensive odors. The care should be administered daily during bathing, and more frequently following urinary and/or fecal incontinence or if excessive secretions are present. Review of Resident #5's clinical record revealed she was admitted to the facility on [DATE] with diagnoses, which included Hemiplegia and Hemiparesis and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-25 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record review, the facility failed to store food in accordance with professional standards for food service safety by failing to refrigerate opened food items and label and date opened frozen food items. There were 92 residents who received food from the facility's kitchen.Findings: Review of the facility's policy titled, Storage of Refrigerated Food with a revision date of 09/2012 revealed the following, in part:Policy: The facility ensures the quality and safety of refrigerated foods through accepted storage practices.Procedure:4. All non-hazardous, opened foods are labeled with name of food and date stored. An initial tour was conducted of the facility's kitchen on 02/23/2026 at 8:40 a.m. with S5CPM. The following was observed and S5CPM confirmed:The following opened items were located on the shelf in the dry storage and the item's label had directions to refrigerate after opening:1 - 1 gallon soy sauce 1/8 full;1 - 1 gallon soy sauce 3/4 full; and1 - 1 gallon citrus chipotle 1/4 full.Freezer:2 opened bags of dinner rolls not labeled or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-04 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interviews, the facility failed to maintain a clean, comfortable and homelike environment for 1 (#1) of 6 (#1, #2, #3, R7, R8, and R9) residents reviewed for environment. Findings:Review of the facility's undated policy titled, Resident Rights, revealed the following, in part: (h) Environment. The facility must provide-(1) A safe, clean, comfortable, and homelike environment.(2) Housekeeping services necessary to maintain a sanitary, orderly and comfortable interior. Review of Resident #1's Clinical Record revealed an admission date of 04/20/2023. Review of Resident #1's Quarterly MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 06/18/2025 revealed a BIMS (Brief Interview for Mental Status) score of 15, which indicated he was cognitively intact.On 09/03/2025 at 12:25 p.m., an interview was conducted with Resident #1. He stated he was not pleased with the conditions of his room. He stated since pest control last sprayed his room, approximately 2-3 weeks ago, dead bugs, specifically roaches, could be seen throughout his room. He stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-21 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure Minimum Data Set (MDS) assessments were completed and transmitted timely for 1 (#2) of 3 (#1, #2, and #3) sampled residents reviewed for resident assessment. Findings: Review of Resident #2's Clinical Record revealed he was admitted to the facility on [DATE]. On 05/20/2025, review of Resident #2's Quarterly MDS with an ARD (Assessment Reference Date) of 05/01/2025 revealed the MDS assessment was incomplete and had a status of: in progress. On 05/20/2025 at 11:44 a.m., an interview was conducted with S3MDS. She stated she was responsible for completing Resident #2's MDS assessments. She reviewed the above-mentioned MDS and confirmed it was not completed within the required 14 days after the ARD date, and had not been transmitted. On 05/21/2025 at 11:20 a.m., an interview was conducted with S1DON. She reviewed the above-mentioned MDS and confirmed it was not completed within the required 14 days after the ARD date, and had not been transmitted.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-03-10 · tag F0700 — widespread
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to ensure residents were assessed for risk of entrapment from bedrails and informed consents were obtained prior to installation of bedrails for 4 (#1, #3, #R1, and #R2) of 4 sampled residents identified for having bedrails in use. This deficient practice had the potential to affect all 51 residents residing in the facility with bedrails in use. Findings: Resident #1 Review of Resident #1's Clinical Record revealed she was readmitted to the facility on [DATE] and had diagnoses, which included Foot Drop of Right and Left Foot, Muscle Weakness (generalized), Muscle Wasting and Atrophy, Primary Generalized Osteoarthritis, Abnormal Posture, Cognitive Communication Deficit, and Need of Assistance for Personal Care. Further review revealed Resident #1 expired on [DATE]. Review of Resident #1's most recent completed Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of [DATE], revealed Resident #1 was dependent on staff assistance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-10 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on video observation, interviews and record review, the facility failed to ensure alleged violations involving neglect were reported to the state agency within 2 hours after the allegations of neglect were made for Resident #1, Resident #3, and all other residents residing all Hall A. Findings: Cross reference: F600 Review of the facility's Abuse/Neglect Prevention Program policy, revised [DATE], revealed the following in part: Each resident has the right to be free from mistreatment, neglect, and misappropriation of property. 9. Neglect: failure to provide goods and services necessary to avoid physical harm, mental anguish or mental illness. In the event of any evidence involving neglect, an occurrence will be reported immediately to the Administrator or his or her designee of the facility, who will immediately notify corporate office and the appropriate state officials per state guidelines. Review of the facility's Mandated Reporting Flowsheet, revised [DATE], revealed the following in part: Does the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-27 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure residents' assessments accurately reflected the residents' status by failing to ensure the Minimum Data Set (MDS) was accurately coded for PASRR (Preadmission Screening and Resident Review) for 1 of 1 (#99 ) resident reviewed for PASRR. Findings: Review of the facility's undated policy titled Resident Assessment Instrument (RAI) Policy revealed, in part: Policy: It is the policy of this facility to conduct and document, initially and periodically, a comprehensive, accurate assessment on all residents. Comprehensive assessments will accurately describe each resident's functional capacity using a standardized, reproducible, state approved form, referred to as the MDS or RAI. The assessment will be completed by following the specific directions found in the RAI manual. Review of Resident #99's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses, which included Autistic Disorder. Review of Resident #99's 142 Form…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to provide necessary care and services for the provision of respiratory care in accordance with professional standards for 1 (#56) of 3 (#52, #56, #80) residents reviewed for respiratory services. The facility failed to ensure Resident #56's oxygen tubing and humidifier bottle were properly labeled. Findings: Review of the facility's undated policy titled Oxygen Administration (Concentrator or Tank) revealed, in part: Policy: Humidifier bottles, cannulas and oxygen (O2) tubing will be changed at least once weekly and dated. Review of Resident #56's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses, which included Alzheimer's Disease and Dependence on Supplemental Oxygen. Review of Resident #56's Physician's Orders revealed the following, in part: Start date: 02/23/2025: Oxygen at 3 liters per nasal cannula continuously for comfort. On 02/24/2025 at 10:25 a.m., an observation was made of Resident #56's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 21 citations
  • Potential for harm · D2025-02-27 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility failed to ensure a resident with Post Traumatic Stress Disorder (PTSD) received trauma-informed care and services in accordance with professional standards of practice for 1 of 1 (#93) resident residing in the facility with PTSD. The facility failed to assess and develop a plan of care for Resident #93's history of trauma. Findings: Review of Resident #93's Clinical Record revealed an admission date of 03/29/2024 with diagnoses, which included PTSD and Major Depressive Disorder. Review of Resident #93's Quarterly MDS with an ARD of 01/03/2025 revealed a diagnosis of PTSD. Further review of the MDS revealed a BIMS of 15, which indicated he was cognitively intact. Review of Resident #93's Physician History and Physical by S4NP, dated 04/02/2024, revealed a diagnosis of PTSD. Further review revealed no documentation of an assessment and identification of triggers for the PTSD. Review of Resident #93's Initial Social Service History completed by S10SSD dated 03/29/2024 revealed the following, in part: Disabilities: PTSD Further review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-27 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to ensure medications were administered to meet the needs of each resident by failing to ensure orders were accurately transcribed for 1 of 1 (#49) residents reviewed for pressure ulcers. Findings: Review of the undated policy titled, Orders: Medications, revealed the following, in part: Policy: Medications are administered only upon the clear and complete order of a person lawfully authorized to prescribe. Verbal Orders are received only by licensed nurses or physician assistants and confirmed in writing by the prescriber within 7 days. Procedure: 1. Elements of the medication order: a. Medication orders specify the following: v. Route of the medication order Review of Resident #49's clinical record revealed Resident #49 was admitted to the facility on [DATE] and had diagnoses, which included, Pressure Ulcer of Sacral Region. Review of Resident #49's Order Summary Report dated 02/27/2025 revealed the following, in part: Order Date:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-27 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews, the facility failed to ensure a resident received the correct food portions as ordered by a physician for 1 (#13) of 2 (#13 and #90) sampled residents reviewed for dietary services. Findings: Review of the undated facility policy titled Diet Orders/Changes revealed the following, in part: Policy: New diet orders and changes in diet will be communicated in writing to the Dietary Department by the Nursing Staff in a timely manner. Purpose: To assure each resident receives the diet as ordered by the physician. Procedure: 1. Upon receiving the diet order, the Food Service Supervisor will change the resident tray card as needed. 2. The dietary [NAME] will be updated with the new diet and date of change in order. Review of Resident #13's clinical record revealed Resident ##13 was admitted to the facility on [DATE] and had diagnoses, which included Iron Deficiency Anemia, Deficiency of Other Vitamins, Gastrointestinal Hemorrhage, and Chronic Kidney Disease, Stage…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-27 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to maintain accurate documentation of the route of medication administration for 1 of 1 (#49) residents reviewed for pressure ulcers. Findings: Review of the undated policy titled Orders: Medications revealed the following, in part: Policy: Medications are administered only upon the clear and complete order of a person lawfully authorized to prescribe. Verbal Orders are received only by licensed nurses or physician assistants and confirmed in writing by the prescriber within 7 days. Procedure: 1. Elements of the medication order: a. Medication orders specify the following: v. Route of the medication order Review of Resident #49's clinical record revealed Resident #49 was admitted to the facility on [DATE] and had diagnoses, which included, Unstageable Pressure Ulcer of Sacral Region and Osteomyelitis of Sacral and Sacrococcygeal Region Vertebra. Review of Resident #49's Order Summary Report dated 02/27/2025 revealed the following, in part: Order Date:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-26 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure an allegation of neglect was reported to the State Survey Agency in the required timeframe for 1 (#1) of 5 (#1, #2, #3, #R1 and R2) sampled residents reviewed for elopement. Findings: Review of the facility's Abuse/Neglect Prevention Program policy (Revised 09/08/2021) revealed the following in part: B. Neglect: Neglect is defined as the failure of the facility, its employees or service providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish or emotional distress. A Nursing Facility must report to the State Survey Agency incidents of alleged neglect and all situations in which a Nursing Facility has cause to believe that the physical or mental health and/or welfare of a resident has been or may be adversely affected by neglect caused by another person. Neglect may include but is not limited to: Failure to provide adequate supervision . In the event of any evidence involving neglect,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-14 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to provide privacy to residents when receiving assistance with personal care for 3 (#2, #R1 and #R5) of 5 (#2, #3, #R1, #R3, and #R5) residents observed during Activities of Daily Living. The facility failed to ensure: 1. Privacy curtains were pulled and the room door was closed prior to staff providing incontinence care to Resident #2 and Resident #R1; and 2. Resident #R5 had privacy curtains around his bed and were pulled prior to staff providing incontinence care. Findings: 1. Resident #2 Review of Resident #2's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses of Urinary Tract Infections and Cerebral Infarction. On 08/13/2024 at 5:10 a.m., an observation was made of S11CNA performing incontinence care for Resident #2. Resident #2 shared a room with one other resident, and Resident #2's bed was located closest to the door/entrance into the room. Resident #2's roommate was present in the room. S11CNA did…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-14 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews the facility failed to ensure a resident who was unable to carry out Activities of Daily Living (ADL's) received the necessary services to maintain good hygiene for 3 (#2, #R1, and #R3) of 6 (#1, #2, #3, #R1, #R3, and #R5) residents reviewed for ADL's. The facility failed to ensure: 1. Resident #2 and Resident #R1 received incontinence care timely; and 2. Resident #2 and #R3 received oral care daily. Findings: 1. Resident #2 Review of Resident #2's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses of UTI's and Cerebral Infarction. Review of Resident #2's Quarterly MDS with an ARD of 06/21/2024 revealed she had a BIMS of 6, which indicated she was severely cognitively impaired. Further review revealed she required substantial/maximum assistance for toileting. Review of Resident #2's Care Plan revealed the following, in part: Problem: 03/27/2024: Toileting deficit: needs assistance related ho history of Cerebral Infarction. Is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-14 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe and sanitary environment to help prevent the development and transmission of infection for 4 (#2, #3, #R1 and #R3) of 9 (#1, #2, #3, #R1, #R2, #R3, #R4, #R5, and #R6) resident's reviewed in the sample. The facility failed to ensure: 1. Staff wore proper Personal Protective Equipment (PPE) while providing care to Resident #3 and Resident #R3, who were on Enhanced Barrier Precautions (EBP); and 2. Staff performed appropriate infection control practices, hand hygiene, and proper glove use for Resident #2 and Resident #R1 observed for incontinence care. Findings: 1. Review of the Enhanced Barrier Precautions sign posted on resident doors revealed the following, in part: Enhanced Barrier Precautions: Everyone Must: Clean their hands, including before entering and when leaving the room. Providers and staff must also: Wear gloves and a gown for the following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to ensure residents received care, consistent with professional standards of practice, to prevent pressure ulcers. This deficient practice was evidenced by failing to ensure a resident with orders for heel protectors failed to have pressure reducing interventions implemented per Physician's Orders for 1 (#2) of 9 (#1, #2, #3, #R1, #R2, #R3, #R4, #R5, and #R6) sampled residents. Findings: Review of Resident #2's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses of UTI's and Cerebral Infarction. Review of Resident #2's Quarterly MDS with an ARD of 06/21/2024 revealed she had a BIMS of 6, which indicated she was severely cognitively impaired. Review of Resident #2's Physician's Order dated 07/01/2024 revealed an order for heel protectors to bilateral heels. On 08/13/2024 at 10:34 a.m., an observation was made of Resident #2. No heel protectors were observed to her heels, and her heels were not floated off the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-24 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation and interviews, the facility failed to maintain accurate records in accordance with accepted professional standards and practices for 1 (#3) of 3 (#1, #2, and #3) sampled residents. The facility failed to ensure nursing staff accurately documented Resident #3's bowel movements. Findings: Review of Resident #3's Clinical Record revealed an admit date of 04/24/2024. Review of Resident #3's ADL Resident Care Details dated 07/19/2024 to 07/22/2024 and signed by S2CNAS revealed the following, in part: Has the resident had a bowel movement? Task Date/Time: Documentation Date/Time: Answer: 07/19/2024 2:00 p.m. 07/23/2024 11:34 a.m. Yes 07/20/2024 6:00 a.m. 07/23/2024 12:01 p.m. Yes 07/20/2024 2:00 p.m. 07/23/2024 11:57 a.m. Yes 07/21/2024 6:00 a.m. 07/23/2024 11:52 a.m. Yes 07/21/2024 2:00 p.m. 07/23/2024 11:47 a.m. Yes 07/21/2024 10:00 p.m. 07/23/2024 11:46 a.m. Yes 07/22/2024 6:00 a.m. 07/23/2024 11:44 a.m. Yes 07/22/2024 2:00 p.m. 07/23/2024 11:40 a.m. Yes 07/22/2024 10:00 p.m. 07/23/2024 11:34 a.m. Yes On 07/23/2024 at 10:45 a.m., an observation and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-27 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure an allegation of neglect resulting in serious bodily injury was reported immediately, but no later than two hours to the facility Administrator and to the State Survey Agency for 2 (#1 and #2) of 3 (#1, #2, and #3) residents sampled for allegations of neglect. Findings: IV. Reporting Requirements: Nursing facility must report to the state agency any incidents and allegations of neglect immediately, but no later than two hours after the allegation is made if the event that caused the allegation involves abuse or results bodily harm or injury. Review of Resident #1's Incident Report dated [DATE] revealed the following, in part: Date Entered: [DATE] at 3:03 p.m. Date Occurred: [DATE] at 1:05 p.m. Date Discovered: [DATE] at 1:05 p.m. Resident Victim: Resident #1 Accused: S8CNA Accused Allegations: Neglect Narrative: On [DATE] at approximately 1:05 p.m., S8CNA transferred Resident #1 by herself with the mechanical lift. Resident #1 fell from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to implement a comprehensive person-centered care plan for 1 (#2) of 3 (#1, #2 and #3) residents reviewed in the sample. The facility failed to ensure Resident #2 was transferred properly using the mechanical lift with two person assistance. Findings: Review of Resident #2's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses, which included Dysphagia Following Other Cerebrovascular Incident, Hemiplegia Following Cerebral Infraction Affect Right Dominate Side, Muscle Wasting and Atrophy, Acquired Absence of Left Leg Above Knee, and Contracture Right Wrist. Review of Resident #2's Quarterly MDS with ARD 03/14/2024, revealed she had a BIMS of 01, which indicated she was severely cognitively impaired and required extensive assistance/two person assist with transfers. Review of Resident #2's Care Plan dated 02/27/2023 revealed Resident #2 required two person assist for transfers with mechanical lift. An interview was conducted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-31 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interview, the facility failed to transmit MDS assessments in the required timeframe for 2 (#49 and #80) of 2 (#49 and #80) residents reviewed for Resident Assessment. Findings: Resident #49 Review of Residents #49's Discharge MDS with an ARD of 10/06/2023 revealed the MDS assessment was open and had not been transmitted to CMS. Resident #80 Review of Resident #80's Quarterly MDS with an ARD of 11/16/2023 revealed the MDS assessment was closed but not transmitted to CMS. An interview was conducted on 01/30/2024 at 11:00 a.m. with S5MDS. She confirmed Resident #49's Discharge MDS assessment dated [DATE] was open and not transmitted to CMS and should have been. She confirmed it was missed over when the other assessments were transmitted. She confirmed Resident #80's Quarterly MDS assessment dated [DATE] was not transmitted to CMS and should have been. She said she was unsure of the reason why Resident #80's assessment had not been transmitted. She said she was responsible for ensuring…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-31 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to implement a comprehensive person centered care plan to meet a resident's needs for 1 (#11) of 3 (#3, #11 and #89) residents reviewed for ADL care. The facility failed to ensure Resident #11 received a Chlorhexidine Gluconate bed bath twice a week as ordered by the Physician. Findings: Review of Resident #11's Clinical Record revealed she was admitted to the facility on [DATE] and had diagnoses which included Paranoid Schizophrenia, Bipolar II Disorder, Major Depressive Disorder, Morbid Obesity, Urinary Tract Infections, Chronic Obstructive Pulmonary Disease and Type II Diabetes Mellitus. Review of Resident #11's Quarterly MDS with an ARD of 10/26/2023 revealed she had a BIMS of 15, which indicated she was cognitively intact. Review of Resident #11's Physician's Orders dated January 2024 revealed the following, in part: Chlorhexidine Gluconate bed bath two times a week, leave on for 2 minutes, then rinse off. Review of Resident #11's Nurses' Notes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-31 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure services were provided to meet quality professional standards for 1 (#11) of 3 (#3, #11 and #89) residents reviewed. The facility failed to accurately document Resident #11's Chlorhexidine Gluconate bed bath had been performed per Physician's Order. Findings: Review of Resident #11's Clinical Record revealed she was admitted to the facility on [DATE] and had diagnoses which included Paranoid Schizophrenia, Bipolar II Disorder, Major Depressive Disorder, Morbid Obesity, Urinary Tract Infections, Chronic Obstructive Pulmonary Disease and Type II Diabetes Mellitus. Review of Resident #11's current Physician's Orders dated January 2024 revealed the following, in part: Chlorhexidine Gluconate bed bath two times a week, leave on for 2 minutes, then rinse off. Review of Resident #11's Medication Administration Record for January 2024 revealed the following, in part: Chlorhexidine Gluconate bed bath two times a week, leave on for 2 minutes, then rinse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-31 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure a resident who was unable to carry out activities of daily living received the necessary services to maintain personal hygiene for 1 (#11) of 3 (#3, #11 and #89) residents reviewed for ADLs. Findings: Review of Resident #11's Clinical Record revealed she was admitted to the facility on [DATE] and had diagnoses which included Paranoid Schizophrenia, Bipolar II Disorder, Major Depressive Disorder, Morbid Obesity, Urinary Tract Infections, Chronic Obstructive Pulmonary Disease and Type II Diabetes Mellitus. Review of Resident #11's Quarterly MDS with an ARD of 10/26/2023 revealed she had a BIMS of 15, which indicated she was cognitively intact. Further review revealed she required maximum assistance with bathing. Review of Resident #11's current Care Plan revealed the following, in part: Problem: Resident needs extensive assistance with bathing and hygiene. Interventions: Bathe per schedule. Review of Resident #11's Bath Schedule…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-21 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews, the facility failed to implement 1 (#2) of 3 (#1, #2, #3) sampled resident's care plan interventions by failing to perform placement of a right hand splint. Findings: Review of Resident #2's clinical record revealed she was admitted to the facility on [DATE] with diagnoses which included Osteoarthritis, Muscle Wasting to Right and Left Shoulder, Right and Left Forearm, and Lack of Coordination. Review of Resident #2's Quarterly MDS with an ARD of 09/01/2023 revealed she had a BIMS of 14, which indicated she was cognitively intact. Review of Resident #2's current Care Plan included the following: Problem: Self Care ADL deficit Interventions: Apply splint to Right Hand 6 hours a day, and remove splint from Right hand after being worn for 6 hours a day. Review of Resident # 2's Physician Orders date 09/22/2023 revealed apply splint to right hand 6 hours a day at 6:00 a.m.; Remove splint from right hand after being worn for 6 hours a day at 12:00 p.m. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-21 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to protect the residents' right to be free from verbal abuse by S11CNA for 1 (#1) of 3 (#1, #2, and #3) residents reviewed for abuse. The facility implemented corrective actions which were completed prior to the State Agency's investigation, thus it was determined to be a Past Noncompliance Citation. Findings: Review of the facility's policy titled, Abuse/Neglect Prevention Program revealed the following, in part: Policy Statement: This facility will not condone any form of resident abuse. Each resident residing in this facility has the right to be free from verbal abuse. Abuse/neglect reporting definitions: Abuse - the willful infliction of injury .intimidation .with resulting physical harm, pain, or mental anguish. Verbal abuse - the use of oral, written, or gestured language that willfully includes disparaging and derogatory terms to residents. Review of Resident #1's Clinical Record revealed, in part, she was admitted to the facility on [DATE] and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2023-11-21 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure verbal abuse was reported to the facility administrator immediately, but not later than 2 hours after abuse occurred for 1 (#1) of 3 (#1, #2, and #3) residents reviewed for abuse. This was evidenced by S12CNA failing to notify administration immediately after S11CNA was witnessed verbally abusing Resident #1. The facility implemented corrective actions which were completed prior to the State Agency's investigation, thus it was determined to be a Past Noncompliance Citation. Findings: Review of the facility's policy titled, Abuse/Neglect Investigation, Protection, and Reporting revealed the following, in part: In the event of any evidence involving . abuse . an occurrence will be reported immediately to the Administrator or his or her designee of the facility, who will immediately notify .appropriate state officials per state guidelines. 1. Any person who witnesses or has knowledge of any act or suspected act of abuse/neglect .will notify…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · D2023-08-24 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to ensure a resident with an indwelling urinary catheter received appropriate treatment and services to prevent urinary tract infections. The facility failed to ensure Physician Orders for monthly catheter changes were implemented for 1 (#1) of 4 (#1, #2, #3, #5) residents reviewed with indwelling urinary catheters. Findings: Review of Resident #1's Medical Records revealed Resident #1 was admitted on [DATE] with diagnoses, which included Cerebral Vascular Disease, Personal History of Urinary Tract Infections, and Reflex Neuropathic Bladder. Review of Resident#1 quarterly MDS with ARD of 07/14/2023 revealed he had a BIMs of 15, indicating he was cognitively intact. Further Review revealed Resident #1 was incontinent of bladder with a Suprapubic indwelling catheter. Review of Resident #1's August 2023 Physicians Orders revealed Suprapubic Catheter 20 Fr/30cc Registered Nurse to change catheter and bag every month. Suprapubic Catheter 20…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-05-21 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record review, the facility failed to: 1. Ensure nurse staffing data requirements were documented on daily postings, and 2. Ensure nurse staffing data was posted daily in a prominent location readily accessible to residents and visitors. This deficient practice had the potential to affect any of the 97 residents residing in the facility. Findings: An observation was made on 05/19/2025 at 3:42 p.m. of the posted staffing data sheet dated 05/04/2025. Further review revealed no documentation of the facility name. An interview was conducted on 05/19/2025 at 3:42 p.m. with S1DON. She confirmed the date on the staffing data sheet was dated 05/04/2025. She stated S2WC was responsible for posting the staffing data sheets daily and 05/19/2025 should be posted. She confirmed the facility's name was not documented on the staffing data sheet and should have been. An interview was conducted on 05/20/2025 at 1:55 p.m. with S2WC. She stated she was responsible for completing and posting the staffing data sheets daily. She confirmed she had not posted the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$121,628 in federal fines across 3 penalties.

  • $79,762 — penalty dated 2025-02-27
  • $25,590 — penalty dated 2024-12-26
  • $16,276 — penalty dated 2024-06-27

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to CENTRAL MANAGEMENT COMPANY — 21 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.6-1.6 vs chain
Health inspection 1 of 52.8-1.8 vs chain
Staffing 3 of 53.0≈ chain avg
Quality measures 1 of 52.4-1.4 vs chain
The other 20 homes this chain runs (chain average 2.6★, per CMS)
1 of 5Capital Oaks Nursing & Rehabilitation Center LLCBaton Rouge, LA 1 of 5Hilltop Nursing & Rehabilitation CenterPineville, LA 1 of 5Resthaven Nursing & Rehab Center, LLCLake Charles, LA 2 of 5Belle Teche Nursing & Rehab CenterNew Iberia, LA 2 of 5Landmark Nursing & Rehabilitation Ctr Of West MonWest Monroe, LA 2 of 5Plantation Oaks Nursing & Rehabilitation CenterWisner, LA 2 of 5Roseview Nursing and Rehabilitation CenterShreveport, LA 3 of 5Autumn Leaves Nursing & Rehab Center, LLCWinnfield, LA 3 of 5Belle Grande Nursing and Rehabilitation CenterAlexandria, LA 3 of 5Belle Maison Nursing & Rehabilitation Center, LLCHammond, LA 3 of 5Forest Haven Nursing & Rehab Ctr, LLCJonesboro, LA 3 of 5Garden Park Nursing & Rehab CTR, LLCShreveport, LA 3 of 5Magnolia Manor Nursing and Rehab Ctr, LLCShreveport, LA 3 of 5River Oaks Nursing & Rehabilitation Center LLCBaker, LA 3 of 5Southern Oaks Nursing & Rehabilitation CenterShreveport, LA 3 of 5Zachary Manor Nursing and Rehabilitation CenterZachary, LA 4 of 5Ascension Oaks Nursing & Rehab CenterGonzales, LA 4 of 5Cypress Point Nursing & Rehabilitation CenterBossier City, LA 4 of 5Harmony House Nursing and Rehabilitation Center, IShreveport, LA 4 of 5Plantation Manor Nursing And Rehab Center, LLCWinnsboro, LA

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
KISATCHIE HEALTH, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF51%since 02/01/2001
PRICO, INCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF49%since 02/01/2001
MAUMALANGA, HOLLYIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF6%since 03/31/2025
ZIMMERMAN, FREDAIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF12%since 03/31/2025
CENTRAL MANAGEMENT COMPANY, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/08/2025
PRICE, TEDDYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2025
BOLWAHNN, SHEILAIndividualADP OF THE SNFsince 12/01/2008
CANTRELL, JEFFREY LEEIndividualADP OF THE SNFsince 10/01/2013
ROGERS, DAWNIndividualADP OF THE SNFsince 03/01/1993
SHELTON, JAMESIndividualADP OF THE SNFsince 07/23/1990

CMS files one row per role, so the 16 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.5M
Net patient revenuemost recent cost report
+2.0%
Operating marginrevenue minus expenses
$1.7M
Related-party expense18% of expenses
Who pays — share of resident-days
Medicaid 81%Medicare 3%Other / private 16%

About 81% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.7M paid to related parties — landlords or management companies under common ownership — equal to about 18% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$253per resident / day
operating cost
$7,691per month
≈ monthly operating cost
$258per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in LA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Louisiana Medicaid page.

Typical monthly cost in Louisiana
$7,604/mo
Nursing home (semi-private)
$8,076/mo
Nursing home (private)
$5,163/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 195471. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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