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Garden Park Nursing & Rehab CTR, LLC

9111 Linwood Avenue, Shreveport, LA 71106 · For profit - Limited Liability company · 160 certified beds · (318) 688-0961 Medicare & Medicaid certified

Call the home — (318) 688-0961 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0604, F0605) — most recent Sep 2025
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • lower-than-typical staff turnover (31% vs 45% nationally) — better care continuity
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (15) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • about 29% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Urgent care / clinic
385 Bert Kouns Industrial Loop Ste 500 · (318) 686-9986 · Call to confirm hours
Pharmacy
388 Bert Kouns Industrial Loop Expy · (318) 687-7558 · Call to confirm hours
Grocery
300 W 84th St · (207) 874-7483 · Call to confirm hours
Park
324 Idema St · (318) 686-7237 · Typically dawn to dusk
Place of worship
9140 Linwood Ave

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased22.2%17.8%15.4%worse
Long-stay residents who lose too much weight4.0%5.2%5.4%better
Long-stay residents with a catheter left in their bladder3.1%1.2%0.9%worse
Long-stay residents with a urinary tract infection2.0%2.1%2.0%typical
Long-stay residents with depressive symptoms15.3%2.3%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.7%3.5%3.3%better
Long-stay residents whose ability to walk worsened17.4%17.9%16.1%typical
Long-stay residents on antianxiety or hypnotic medication19.9%23.2%18.9%typical
Long-stay residents given the seasonal flu vaccine100.0%94.9%95.3%typical
Long-stay residents with pressure ulcers3.7%5.6%4.7%better
Long-stay residents with worsening bladder/bowel control18.0%15.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table20.1%22.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.4%3.1%1.4%typical
Short-stay residents given the seasonal flu vaccine94.9%76.3%79.4%better
Short-stay residents rehospitalized after admission15.3%28.0%22.6%better
Short-stay residents with an outpatient ER visit7.7%14.8%12.0%better
Long-stay hospitalizations per 1,000 resident days1.912.561.67worse
Long-stay outpatient ER visits per 1,000 resident days1.042.741.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

38.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 125 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

38.0%U.S. median 51.5%
Got home and stayed home
13.2%U.S. median 10.7%
Went back to hospital
61.0%U.S. median 56.6%
Met the expected recovery
0.40U.S. median 0.31
Therapy hours / resident / day
0.17hours / resident / day
Physical therapy
0.16hours / resident / day
Occupational therapy
0.07hours / resident / day
Speech therapy

Met the expected recovery: 61.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 95 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.40 therapist hours per resident per day in 2026Q1 — more than 69% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 28% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF38.0%CMS range 30.1–46.851.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF13.2%CMS range 9.2–19.010.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge61.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge59.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge53.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting89.7%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge97.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened4.9%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.3%CMS range 4.0–11.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.381.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.40
RN hours/ resident / day
1.06
LPN hours/ resident / day
2.33
Aide hours/ resident / day
3.79
Total nurse hours/ resident / day
0.22
RN hoursweekends
30.9%
Total nursing turnover
21.4%
RN turnover

How full it usually is: this home is certified for 160 beds and averages 137.4 residents a day — about 86% occupied, or roughly 23 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.79 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.40 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.33 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.30 hrs/resident/day on weekends vs 3.99 on weekdays — 17% thinner on weekends. RN hours go from 0.47 to 0.22 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 31% is below the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9
deficiencies at the latest standard inspection (2025-09-10)
3
at the previous standard inspection (2024-08-08)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

15 citations, most serious first. The 10 most serious are shown; the remaining 5 are one tap away and print in full.

  • Potential for harm · E2025-09-10 · tag F0577 — pattern
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview the facility failed to ensure the most recent survey results were readily accessible to the residents, family members or anyone to review. Findings: An observation on 09/08/2025 at 10:00 a.m. failed to reveal the most recent survey result was in the facility's survey binder. During an interview on 09/08/2025 at 10:01 a.m. with S1 Administrator confirmed most the recent survey was not in survey binder and should have been.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-10 · tag F0604 — failed to not use physical restraints improperly — pattern
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, observations and interviews, the facility failed to ensure that the resident is free from physical or chemical restraints imposed for purposes of discipline or convenience and that are not required to treat the resident's medical symptoms for 3 (#15, #58, #139) of 3 (#15, #58, #139) residents reviewed for restraints . The facility failed to ensure:1. a pre-restraint assessment and written consent were in place for the use of Resident #15's lap buddy and 2. a pre-restraint assessment and written consent were in place for the use of Resident #58 and Resident #139's self-releasing seat belt. Findings: Review of the facility's undated policy for Restraints: Physical revealed in part:Policy:A physical restraint is defined as any manual method or mechanical, physical device, material, or equipment attached or adjacent to the resident's body that the individual cannot remove easily which restricts freedom of movement or normal access to one's body. Physical restraints include, but are not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-10 · tag F0605 — failed to not use drugs as a restraint — pattern
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to ensure a resident with an order for psychotropic medication as needed (PRN) was not subjected to chemical restraints for 1 (#139) of 4 (#3, #7, #10 and #139) residents reviewed for unnecessary medications. The facility failed to ensure Resident #139's PRN order for psychotropic medication was limited to 14 days. Findings:Review of Resident #139's medical record revealed an admit date of 11/12/2018 with diagnoses including in part muscle wasting and atrophy, cognitive communication deficit, dementia in other diseases classified elsewhere, severe, with mood disturbance.Review of Resident #139's physician orders revealed an order dated 01/28/2025 for Vistaril oral capsule 25 mg (milligram) (Hydroxyzine Pamoate); give 1 capsule by mouth every 8 hours as needed for anxiety and/or restlessness without a stop date.During an interview on 09/09/2025 at 1:00 p.m., S4DON (Director of Nursing) acknowledged Resident #139 had a PRN Vistaril order for anxiety greater than 14 days. S4DON reported the prn Vistaril order should have had an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-10 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure resident assessments accurately reflected the resident's status for 1(#137) of 1(#137) resident out a total of 46 sampled residents whose assessments were reviewed. The facility failed to complete Resident #137's discharge assessment. Findings: Review of Resident #137's medical record revealed an admission date of 03/11/2025 and a discharge date of 03/17/2025 with a diagnosis of but not limited to low back pain, schizophrenia, hypertensive chronic kidney disease with stage 4 chronic kidney disease, generalized muscle weakness, essential hypertension, and muscle wasting and atrophy. Review of Resident #137's MDS (minimum data set) assessments failed to reveal a discharge assessment had been completed when Resident #137 was discharged from the facility on 03/17/2025. Further review of Resident #137's MDS tracking revealed the following statement: Discharge ARD (assessment reference date) of 03/17/2025, 162 days overdue. During an interview on 09/09/2025 at 10:07 a.m. S10 MDS nurse and S9 Medicare Case Manager…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-10 · tag F0644 — pattern
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to refer a resident with newly evident or possible severe mental disorder, intellectual disability, or related conditions for a Level II PASARR (Pre-admission Screening and Resident Review) services for 1 (#23) of 2 (#10, #23) residents reviewed for PASARR. The failure had the potential for residents to not be provided with specialized rehabilitation services, causing feelings of boredom, hopelessness, and a diminished quality of life. Findings:Review of Resident #23's medical record revealed an admit date of 07/11/2019.Review of Resident #23's PASARR dated 07/10/2019 revealed no diagnoses of mental illness and a Level II PASARR was not indicated. Review of Resident #23's medical record revealed a diagnosis of brief psychotic disorder dated 06/04/2020 and a diagnosis of major depressive disorder, recurrent, severe with psychotic symptoms dated 01/01/2025.Further review of Resident #23's medical record failed to reveal a new PASARR had been submitted related to diagnoses received after admission which included brief psychotic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-10 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to develop an individualized person-centered care plan to meet the needs of 5 (#3, #5, #58, #69, #111) residents out of 5 (#3, #5, #58, #69, #111) residents reviewed for plan of care. The facility failed to ensure:1. Resident #3's plan of care included appropriate approaches for current diagnosis of non-Alzheimer's Dementia.2. Resident #5's care plan included diagnosis of anxiety and receiving anti-anxiety medications. 3. Resident #58's plan of care included a focus for wound care with appropriate interventions 4. Resident #69's plan of care included appropriate approaches for the current wound care.5. Resident #111 care plan included a focus on use of bed rail/side rail with appropriate interventions. Findings: Resident #3 Review of Resident #3's medical record revealed an admission date 07/15/2025 and diagnoses that included Non-Alzheimer's dementia. Review of Resident #3's comprehensive care plan failed to reveal Resident #3 had been care planned…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-10 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews, observations and interviews, the facility failed to provide services that met professional standards for 1 (#6) of 3 (#6, #42, and #111) residents reviewed for accident hazards and supervision. The facility failed to ensure safe medication administration practices by leaving medications at the bedside. Findings:Review of the facility's Medication Administration undated policy revealed in part:Medications are administered as prescribed, in accordance with good nursing principles and practices and only by person legally authorized to do so. Personnel authorized to administer medications de no only after they have familiarized themselves with the medication.5. Residents are allowed to self-administer medications when specifically authorized by the IDT (Interdisciplinary team) which includes the attending physician and in accordance with procedures for self-administration of medications. (See policy for self-administration of medications)6. Medications are administered at the time they are prepared. Medications are not pre-poured, unless the facility uses the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-10 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record reviews, and interviews, the facility failed to ensure respiratory care was provided consistent with professional standards of practice and follow facility's policies for 3 (#49,# 69, #150) of 3 (#49, #69, #150) residents reviewed for respiratory care. The facility failed to ensure resident #49's oxygen concentrator filter was clean and an oxygen in use sign was placed on the outside of resident #69 and #150's room entrance door.Findings: Review of the facility's Oxygen Administration (concentrator or tank) undated policy revealed in part: Policy: While oxygen is in use, No Smoking, signs will be posted at the entrance to the room. .Concentrator filter should be cleaned weekly or as needed. Procedure: 13. Place the No Smoking, Oxygen in Use warning sign on the resident's room door or in other appropriate locations. Resident #49 Review of Resident #49's face sheet revealed an admission date of 07/25/2025 with the following diagnoses but not limited to (COPD) chronic obstructive pulmonary disease with (acute) exacerbation, dependence on supplemental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-10 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interviews, the facility failed to ensure proper infection control techniques were practiced to prevent cross contamination during incontinence care for 1 (#124) of 1 (#124) Resident reviewed for urinary catheter and UTI (Urinary Tract Infection). Findings:Review of the facility's Catheter Management undated policy revealed in part: Procedurec. Female resident: separate labia with thumb and forefinger of non-dominant hand and cleanse the area with a wash cloth, soap, and water or personal cleanser using downward strokes. While applying gentle traction to the catheter, cleanse it six inches from the insertion site using downward strokes as well. Flip or change washcloth with each wipe. Review of Resident #124's medical record revealed an admission date of 08/29/2025 and diagnosis of subsequent encounter for closed fracture with routine healing. Review of Resident #124's physician orders revealed an order dated 08/29/2025: Catheter care with soap and water; every day shift An observation on 09/10/2025 at 8:15 a.m. of Resident #124's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-08 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews the facility failed to accommodate the needs of 4 (#9, #34, #106, #108) of 4 (#9, #34, #106, #108) residents reviewed for accommodation of needs out of a total sample of 31. The facility failed to ensure the resident's call light was within reach of the resident. Findings: Review of the facility's undated Fall Prevention Program Policy revealed in part: II: Preventive Protocol: A. admission Guidelines concerning fall: a. Prevention for High Risk residents: 2. Resident will be instructed regarding use of call bell by staff. Call bell will be placed within each resident's reach when feasible while in personal room. Resident will also be instructed to call for assistance when needed. Resident #9 Review of Resident #9's medical record revealed an admit date of 02/24/2017 with diagnoses that included lack of coordination, dementia without behavioral disturbances, presence of left artificial knee joint, and Alzheimer's disease with late onset. Review of Resident #9's care plan revealed Resident #9 was at high risk for falls, had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 5 citations
  • Potential for harm · Ecited before2024-08-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to provide residents' respiratory care and services in accordance with accepted professional standards of practice for 6 (#18, #23, #73, #57, #40, #290) out of 10 (#18, #23, #73, #57, #40, #290, #110, #35, #95, #51) residents reviewed for respiratory care. The facility failed to ensure: 1. Oxygen was administered at the ordered rate for Resident #40; 2. Oxygen tubing and humidification bottles were changed and dated weekly for Resident # 18, #23, #73, #57, and #290, and; 3. No Smoking signs were posted on the entrance to the rooms of residents on oxygen in accordance with facility policy for Resident #73. Findings: Review of the facility's Oxygen Administration (Concentrator or Tank) Policy (undated) revealed in part: While oxygen is in use, No Smoking signs will be posted at the entrance to the room . Humidifier bottles, cannulas and O2 (oxygen) tubing will be changed at least once weekly and dated .When not in use, cannula or mask should be placed in a plastic bag .Oxygen equipment, tanks, humidifier…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-08 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure resident assessments were transmitted within the required timeframe for 1 (#100) of 1 (#100) residents investigated for assessments. Findings: Review of Resident #100's record revealed an admit date of 10/14/2021. Review of MDS (Minimum Data Set) Assessments in Resident 100's electronic medical record revealed annual assessments with assessment reference dates of 07/01/2024 were completed on 07/15/2024 with a status of Export Ready that had not been transmitted. During an interview on 08/06/2024 at 1:41 p.m., S5 MDS Nurse confirmed the 07/01/2024 assessments had been completed on 07/15/2024 and had not been transmitted.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-16 · tag F0757 — failed to avoid unnecessary drugs — pattern
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews the facility failed to ensure 1 (#79) out of 5 (#19, #79, #116, #33, #70) sampled residents reviewed was free of unnecessary medications. The facility failed to monitor behaviors and side effects for Resident #79 while receiving an antidepresant and antipsychotic. Findings: Review of Resident #79's Medical Records revealed an admit date [DATE] with the following diagnoses, in part: Alzheimer's disease with late onset, dementia in other diseases classified elsewhere/mild/without behavioral disturbance/psychotic disturbance/mood disturbance and anxiety, and major depressive disorder/recurrent/severe with psychotic symptoms. Review of Resident #79's Care Plan revealed: - exhibits aggressive behavior with ADLs (activities of daily living) - monitor and document target behaviors - mood state/mood disorder related to diagnosis of major depression disorder - monitor patterns of target behavior - potential for adverse effects due to use of psychotropic medications - depression with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-16 · tag F0806 — failed to honor food preferences — pattern
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record review, the facility failed to ensure residents' food preferences were honored for 1 (#114) of 1 (#114) residents investigated for food preferences. Findings: Review of the facility's Nutrition Screening and Evaluation Report policy (Origination date 10/12, no Revised date) revealed in part: The Nutrition Screening and Evaluation Report (NSER) shall be completed by the dietary Manager on all new admissions, scheduled assessments, and quarterly progress .The dietary manager shall use the NSER to collect information necessary to begin meal service and for use in the assessment process. Upon admission, the dietary manager shall visit the new resident as soon as possible on the day of admission, preferably, and begin collecting information using the referenced form. Initial information shall be used to prepare the resident's tray card with food dislikes, preferences, allergies, etc. Review of Resident # 114's record revealed an admit date of 02/22/2022 and diagnoses including but not limited to: muscle wasting and atrophy, type 2 diabetes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-16 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interviews, the facility failed to ensure each resident was treated with respect and dignity and cared for in a manner and environment that promoted his or her quality of life. The facility failed to serve food at the same time to 1 Resident (#90) of 3 Residents (#47, #90, #119) sitting at the same table in the dining area. Findings: An observation on 08/14/23 at 12:10 p.m. revealed lunch trays served to Residents #47 and Resident #119. Resident #90 was sitting at the same table. Resident #90 did not get a lunch tray at that time. During an observation on 08/14/2023 at 12:24 p.m. Resident #47 and Resident #119 continued eating lunch at the same table with Resident #90. Resident #90 did not have her lunch tray and continued to watch Resident #47 and Resident #119 eat. Resident #47 spoke in an aggravated voice and pointed at Resident #90 saying, she needs help! Resident #90 was sitting at the table with her right hand raised up in the air. Resident #90's hand was moving slowing back and forth and looking around at staff as they passed out other lunch trays to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to CENTRAL MANAGEMENT COMPANY — 21 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 3 of 52.6+0.4 vs chain
Health inspection 3 of 52.8+0.2 vs chain
Staffing 3 of 53.0≈ chain avg
Quality measures 3 of 52.4+0.6 vs chain
The other 20 homes this chain runs (chain average 2.6★, per CMS)
1 of 5Capital Oaks Nursing & Rehabilitation Center LLCBaton Rouge, LA 1 of 5Hilltop Nursing & Rehabilitation CenterPineville, LA 1 of 5Jefferson Manor Nursing And Rehab Ctr, LLCBaton Rouge, LA 1 of 5Resthaven Nursing & Rehab Center, LLCLake Charles, LA 2 of 5Belle Teche Nursing & Rehab CenterNew Iberia, LA 2 of 5Landmark Nursing & Rehabilitation Ctr Of West MonWest Monroe, LA 2 of 5Plantation Oaks Nursing & Rehabilitation CenterWisner, LA 2 of 5Roseview Nursing and Rehabilitation CenterShreveport, LA 3 of 5Autumn Leaves Nursing & Rehab Center, LLCWinnfield, LA 3 of 5Belle Grande Nursing and Rehabilitation CenterAlexandria, LA 3 of 5Belle Maison Nursing & Rehabilitation Center, LLCHammond, LA 3 of 5Forest Haven Nursing & Rehab Ctr, LLCJonesboro, LA 3 of 5Magnolia Manor Nursing and Rehab Ctr, LLCShreveport, LA 3 of 5River Oaks Nursing & Rehabilitation Center LLCBaker, LA 3 of 5Southern Oaks Nursing & Rehabilitation CenterShreveport, LA 3 of 5Zachary Manor Nursing and Rehabilitation CenterZachary, LA 4 of 5Ascension Oaks Nursing & Rehab CenterGonzales, LA 4 of 5Cypress Point Nursing & Rehabilitation CenterBossier City, LA 4 of 5Harmony House Nursing and Rehabilitation Center, IShreveport, LA 4 of 5Plantation Manor Nursing And Rehab Center, LLCWinnsboro, LA

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
KISATCHIE HEALTH, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF15%since 02/01/2001
KISATCHIE INDUSTRIES LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF25%since 02/01/2001
ZIMMERMAN, FREDAIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF7%since 06/16/2020
PRICE, TEDDYIndividualDIRECT OWNERSHIP INTEREST; INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/1979
TEDDY R & SUSAN R BURNUM PRICE INV TR FBO JACQUELINE E PRICE ET ALOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF25%since 02/01/2001
CENTRAL MANAGEMENT COMPANY, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/23/2025
BOLWAHNN, SHEILAIndividualADP OF THE SNFsince 12/01/2008
CANTRELL, JEFFREY LEEIndividualADP OF THE SNFsince 10/01/2013
PETERS, JENNIFERIndividualADP OF THE SNFsince 03/11/2025
ROGERS, DAWNIndividualADP OF THE SNFsince 03/01/1993
SHELTON, JAMESIndividualADP OF THE SNFsince 07/23/1990

CMS files one row per role, so the 19 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$17.3M
Net patient revenuemost recent cost report
+4.6%
Operating marginrevenue minus expenses
$4.8M
Related-party expense29% of expenses
Who pays — share of resident-days
Medicaid 64%Medicare 10%Other / private 27%

This home reported $4.8M paid to related parties — landlords or management companies under common ownership — equal to about 29% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$328per resident / day
operating cost
$9,970per month
≈ monthly operating cost
$344per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in LA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Louisiana Medicaid page.

Typical monthly cost in Louisiana
$7,604/mo
Nursing home (semi-private)
$8,076/mo
Nursing home (private)
$5,163/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 195248. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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