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Belle Teche Nursing & Rehab Center

1306 W Admiral Doyle Dr, New Iberia, LA 70560 · For profit - Limited Liability company · 150 certified beds · (337) 364-5472 Medicare & Medicaid certified

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Flagged for abuse1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$8,278 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2026
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (40) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $8,278 in federal fines (most recent 2026-03-18)
  • its independent health-inspection rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)
  • about 26% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
295 Indest St · (337) 365-0268 · Call to confirm hours
Pharmacy
1620 S Hopkins St · (337) 364-7271 · Call to confirm hours
Grocery
1002 Mississippi St · (337) 369-6016 · Call to confirm hours
Park
1200 Field St · (337) 369-2337 · Typically dawn to dusk
Place of worship
705 W Admiral Doyle Dr · (337) 365-5651

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased27.3%17.8%15.4%worse
Long-stay residents who lose too much weight8.3%5.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.9%1.2%0.9%typical
Long-stay residents with a urinary tract infection0.6%2.1%2.0%better
Long-stay residents with depressive symptoms5.8%2.3%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.7%3.5%3.3%better
Long-stay residents whose ability to walk worsened16.8%17.9%16.1%typical
Long-stay residents on antianxiety or hypnotic medication31.6%23.2%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%94.9%95.3%typical
Long-stay residents with pressure ulcers4.9%5.6%4.7%typical
Long-stay residents with worsening bladder/bowel control23.8%15.8%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table21.5%22.7%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%3.1%1.4%better than state — see note marked double-dagger below the table
Short-stay residents given the seasonal flu vaccine90.0%76.3%79.4%better
Short-stay residents rehospitalized after admission23.4%28.0%22.6%typical
Short-stay residents with an outpatient ER visit13.3%14.8%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.512.561.67worse
Long-stay outpatient ER visits per 1,000 resident days2.682.741.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

35.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 26 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

35.3%U.S. median 51.5%
Got home and stayed home
11.6%U.S. median 10.7%
Went back to hospital
60.6%U.S. median 56.6%
Met the expected recovery
0.34U.S. median 0.31
Therapy hours / resident / day
0.11hours / resident / day
Physical therapy
0.17hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 60.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 33 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.34 therapist hours per resident per day in 2026Q1 — more than 57% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF35.3%CMS range 20.8–53.951.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.6%CMS range 8.0–16.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge60.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge63.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge60.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened8.7%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.9%CMS range 5.8–14.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.341.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.19
RN hours/ resident / day
1.42
LPN hours/ resident / day
2.29
Aide hours/ resident / day
3.90
Total nurse hours/ resident / day
0.12
RN hoursweekends
47.6%
Total nursing turnover
0.0%
RN turnover

How full it usually is: this home is certified for 150 beds and averages 92.9 residents a day — about 62% occupied, or roughly 57 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.90 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.19 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.29 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.16 hrs/resident/day on weekends vs 4.20 on weekdays — 25% thinner on weekends — a notable drop. RN hours go from 0.22 to 0.12 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2025-05-21)
3
at the previous standard inspection (2024-04-17)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

40 citations, most serious first. The 11 most serious are shown; the remaining 29 are one tap away and print in full.

  • Actual harm · G2026-03-25 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to protect the resident's rights to be free from neglect evidenced by staff failing to lower the bed of a resident who was a high risk for falls for 1 (#3) resident out of 9 (#1, #2, #3, #R1, #R2, #R3, #R4, #R5 and #R6) sampled residents. This deficient practice resulted in an actual harm for Resident #3 on 03/13/2026 at 6:50 a.m., when S3CNA observed Resident #3's bed was not in the lowest position and failed to intervene by lowering the bed. S3CNA admitted she was aware the resident's bed should have been in the lowest position, but did not lower the bed nor inform the nurse or other staff that resident's bed was not in the lowest position. Resident #3 was found on the floor, 9 minutes after S3CNA identified Resident #3's bed was not in the lowest position. Staff and a visitor observed Resident #3 yelling out, complaining of left hip/leg pain. Resident #3 was sent to the emergency room (ER) via emergency medical services. ER x-rays revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2026-06-02 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure a resident who required assistance with activities of daily living (ADLs) received good grooming and personal hygiene for 1 (Resident #1) of 4 sampled residents.Findings:Review of Resident #1's electronic health record (EHR) revealed she was admitted to the facility on [DATE], with diagnoses that included, but were not limited to, type 2 diabetes mellitus with diabetic nephropathy, morbid (severe) obesity due to excess calories, chronic obstructive pulmonary disease with (acute) exacerbation, muscle wasting and atrophy left and right hand, and need for assistance with personal care.Review of Resident #1's quarterly Minimum Data Set (MDS) Assessment, with an Assessment Reference Date (ARD) of 03/13/2026, revealed the following:-In Section C, the resident had a Brief Interview for Mental Status (BIMS) score of 15, indicating her cognition was intact.-In Section GG, the resident required substantial maximal assistance to shower/bathe. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-02 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure there was a sufficient number of Certified Nurse Aides (CNAs) to provide services in accordance with resident care plans for 1 (Resident #1) of 4 sampled residents.Findings:On 06/02/2026, a review of the CNA (Certified Nursing Assistant) skills training hire packet dated 01/2026, read in part: Incontinent Care: Any of the residents on your assigned set who are incontinent of their bowel and/or bladder need to have incontinent care completed by you at least every 2 hours.You need to check all residents on your set for incontinence every 2 hours.Review of Resident #1's electronic health record (EHR) revealed she was admitted to the facility on [DATE], with diagnoses that included, but were not limited to, type 2 diabetes mellitus with diabetic nephropathy, morbid (severe) obesity due to excess calories, chronic obstructive pulmonary disease with (acute) exacerbation, personal history of urinary (tract) infections, muscle wasting and atrophy left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-18 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to maintain accurately documented medical records in accordance with accepted professional standards and practices. The facility's CNA (Certified Nursing Assistant) staff failed to accurately document in a resident's electronic medical record for 1 (#1) out of 3 (#1, #2, and #3) sampled residents. The facility's total census was 95.Findings: On date of review, a review of the facility's undated policy titled, Documentation Guidelines read in part,.Documenting information on the resident in the medical record provides: 4. A way to record the care received by the resident.Essential Points: Charting will be done on all residents to maintain a complete and accurate medical record. Review of a facility document titled CNA Orientation-Healthstream and PCC Information read in part, 3. As a CNA employed by this facility you are required to document the tasks in the facility kiosks you performed on each resident in your care everyday if you work a partial shift,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-21 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews, the facility failed to implement a person-centered care plan for 3 (#11, #65, and #86) out of a total sample of 47 residents as evidenced by: 1. Failing to ensure Resident #11 and #86 wore the appropriate footwear while out of bed. 2. Failing to ensure Resident #65 was provided a [NAME] No Spill 360 Grip and Sip cup at the bedside. Findings: Resident #11 Review of Resident #11's record revealed an admission date of 06/21/2019 with diagnoses that included hemiplegia and hemiparesis following cerebral infarction affecting right dominant side. Review of Resident #11's Minimum Data Set (MDS) Annual assessment dated [DATE] revealed a Brief Interview of Mental Status (BIMS) score of 07, suggesting the resident's cognition was severely impaired. Review of Resident #11's care plan dated 03/21/2025 read in part .at high risk for falls related to personal history of falls. Intervention - ensure appropriate footwear is worn. On 05/19/2025 at 9:00 a.m., an observation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-21 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to ensure a resident who was unable to carry out Activities of Daily Living (ADLs) received the necessary services to maintain good grooming and personal hygiene for 5 (#11, #52, #64, #67, #86) of 5 (#11, #52, #64, #67 and #86) residents reviewed for ADLs. The facility failed to comb resident's hair. Findings: Resident #11: Review of Resident #11's clinical record revealed she was admitted to the facility on [DATE] and had diagnoses with diagnoses that included, but not limited to, of hemiplegia and hemiparesis following cerebral infarction affecting right dominant side. Review of Resident # 11's care plan dated 03/21/2025 read in part, resident will receive person centered care; needs assist with hygiene, and grooming. Provide set-up assist with ADLs as needed. On 05/19/2025 at 8:07 a.m., an observation of Resident #11 in the dining room during breakfast meal revealed her hair was uncombed, matted, and she had facial hair on her chin. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to implement appropriate interventions to prevent falls for 1(#56) of 3 (#11, #56, #86) residents investigated for falls. Findings: Review of Resident #56's Electronic Health Record (EHR) revealed an admission date of 02/24/2025, with diagnoses which included, but were not limited to cognitive social or emotional deficit following other cerebrovascular disease, repeated falls, unsteadiness on feet, other lack of coordination, restlessness and agitation, delirium due to known physiological condition. During an interview with Resident #56's representative (RP), she stated that the resident had many falls since his admission to the facility. Review of Resident #56's admission Minimum Data Set (MDS) assessment with an assessment reference date of 02/28/2025, revealed a Brief Interview for Mental Status (BIMS) of 9, suggesting moderate cognitive impairment. Further review revealed the resident had a history of a fall with fracture on admission in section…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-21 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to refer a resident with a diagnosed mental disorder to the appropriate state-designated authority for Level II PASARR (Preadmission Screening and Resident Review) evaluation and determination for 1 (#15) of 3 (#15, #32, #49) residents investigated for PASARR in a final sample of 47 residents. Findings: Review of Resident #15's electronic medical record (EMR) revealed she was admitted to the facility on [DATE] with diagnoses that included in part, bipolar disorder and major depressive disorder. Review of Resident #15's Level I PASARR dated 10/07/2022 revealed in part Section III: Mental illness, Question #1 Do you suspect the applicant has, or has the applicant been diagnosed as having a mental illness? Including mental disorders that may lead to chronic disability . schizophrenia, schizoaffective disorder, delusional disorder, other psychotic disorder, bipolar disorder, major depressive disorder .Bipolar disorder was not checked. Further review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Resident # 68 On 05/22/2025, a review of the facility's policy titled Comprehensive Resident Care Plans with a review date of 01/15/2025, read in part: Purpose: The resident's comprehensive care plan will be developed utilizing the results of the comprehensive resident assessment instrument (RAI) plus information gained from resident and family interviews, care conferencing and health care professional data to determine daily care needs, and to attain, or maintain the resident's highest functional capacity. Resident # 68 was admitted to the facility on [DATE] with diagnoses which included, but were not limited to, polymyalgia rheumatica, osteoarthritis, and fibromyalgia, dependent to wheelchair. A review of Resident #68's quarterly MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 05/08/2025 revealed he had a BIMS (Brief Interview for Mental Status) score of 15, suggesting her cognition was intact. On 05/19/2025 at 11:30 a.m., an interview was conducted with Resident #68. The resident stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-21 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to assess/reassess a resident's nutritional needs, monitor for effectiveness of interventions, and ensure coordination of care among the interdisciplinary team for 1 resident (#71) of 4 (#45, #65, #71, #94) residents investigated for nutrition as evidence by: 1. Failing to weigh Resident #71 weekly as ordered, 2. The RD (Registered Dietician) failing to accurately reassess resident #71's nutritional interventions, and 3. Failure of the RD and the facility to coordinate care in response to Resident #71's significant weight loss. Findings: A review of the facility's policy titled, Weight Variance Protocol with a last reviewed date of 01/15/2025 read in part, Policy: All resident weights will be monitored monthly or more often as indicated by the resident's condition or physician orders. Procedure: 1. Gross weight gains or losses will prompt an immediate re-weighing of resident. If weight is confirmed, the MD (Medical Doctor) will be notified immediately.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to perform laryngectomy care for 1(#14) of 2(#14 and, # 298) residents investigated for Respiratory Care. This had the potential to affect the 1(#14) resident with a laryngectomy in the facility. Findings: Resident #14 was admitted to the facility on [DATE] with diagnoses which included, but were not limited to personal history of malignant neoplasm of larynx and acquired absence of larynx. Review of Resident #14's Quarterly MDS (Minimum Data Set) dated 03/01/2025, revealed the resident had a BIMS (Basic Interview for Mental Status) of 13, indicating her cognition was intact. A review of Resident #14's Order Summary Report, revealed the following orders: 1. Laryngectomy Site: Cleanse laryngectomy site with peroxide daily. Every day shift. Start date of 07/09/2024. 2. Laryngectomy Site: Monitor site for s/s (Signs/Symptoms) of increased leaking and secretions. Notify MD (Medical Doctor)/NP (Nurse Practitioner) if s/s of increased leaking and secretions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 29 citations
  • Potential for harm · Dcited before2025-05-21 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and policy review, the facility failed to ensure dietary staff prepared, distributed and served food in accordance with professional standards for food service safety as evidenced by 2 dietary assistants (S13DA and S14DA) without a beard restraint. Findings: On 05/21/2025 a review of facility's policy titled, Employee Sanitation Practices reviewed on 01/15/2025, revealed in part: 3. Proper Work Attire .b. The food service employee observes the following dress standards: i. Wears a clean hat or other hair restraint. Employees with facial hair wear a beard restraint . On 05/19/2025 at 8:44 a.m., an initial observation was made of S13DA (Dietary Assistant) assisting with prepping sandwiches with his facial hair not covered. On 05/19/2025 at 10:35 a.m., a follow up visit in the kitchen was made. S13DA was observed assisting with food preparation for the lunch meal service with his facial hair not covered. On 05/19/2025 at 10:56 a.m., an observations was made of S14DA assisting with the lunch meal service preparation with his facial hair exposed and not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interview, the facility failed to obtain the most recent recertification of terminal illness and most recent hospice POC (plan of care) for 1 (#31) out of 1 (#31) resident reviewed for hospice care. Findings: A review of the facility's agreement with the Contracted Hospice Agency dated 08/26/2015 read in the part, the following, Compilation of Records: Nursing facility and hospice shall each prepare and maintain complete and detailed clinical records concerning each Residential Hospice Patient . Each clinical record shall completely, promptly and accurately document all services provided to, and events concerning, each Resident Hospice Patient . Each such record shall be readily accessible and systematically organized to facilitate retrieval by either party. A review of Resident #31's record revealed he was admitted to the facility on [DATE] with diagnoses which included but were not limited to, Encounter for Palliative Care and Parkinson's disease with Dyskinesia. A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0850 — failed to provide social-work services — isolated
    Hire a qualified full-time social worker in a facility with more than 120 beds.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility failed to ensure it employed a qualified social worker on a full-time basis. The facility had 150 licensed beds. Findings: Record review of S5SSD's resume revealed, in part, education: Bachelors of Science in health Studies (Marketing/Management), Associate of Science and Certificate of General Studies (Health Care Management). S5SSD's resume failed to show a bachelor's degree in social work or a bachelor's degree in a human services field including, but not limited to, sociology, gerontology, special education, rehabilitation counseling, and psychology; and one year of supervised social work experience in a health care setting working directly with individuals. On 05/20/2025 at 1:30 p.m., an interview was conduct with S5SSD, she confirmed she was serving as the facility social service director, with a BS (Bachelor of Science) degree in business health administration. S5SSD also confirmed she did not have a bachelor degree related to sociology, gerontology, special education, rehabilitation counseling, and psychology. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-21 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and policy review, the facility failed to maintain an effective infection and control program, by failing to ensure laundry staff wore appropriate personal protective equipment (PPE) while sorting soiled laundry. Findings: On 05/21/2025, a review of the facility's policy titled Infection Control, with a last reviewed date of 01/15/2025, indicated, Policy: To establish and maintain an infection control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of disease and infection .Procedure .14. linens must be handled .to prevent the spread of infection. a. Soiled linens must be handled to contain and minimize aerosolization and exposure to any waste products. During a tour of the facility's laundry room on 05/21/2025 at 9:00 a.m., S12LS (Laundry Staff) was observed removing laundry from a large yellow barrel and placing the laundry in the washing machine. S12LS was wearing only a pair of gloves during the procedure. She stated the laundry came from resident's rooms and was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-21 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to maintain electrical patient care equipment in safe operating condition by failing to replace an electrical outlet plate for 1 (Resident #7) out of a finalized sample of 47 residents. Findings: On 05/19/2025 at 12:30 p.m., an observation of resident #7's room revealed an electrical outlet near the resident's bed, and within arm's reach of the resident. The outlet did not have a safety plate. On 05/20/2025 at 9:21 a.m., a second observation of resident #7's room revealed the outlet was still without a safety plate. On 05/20/2025 at 3:30 p.m., an observation and interview was conducted with S7LPN (Licensed Practical Nurse) who stated that a work order had been submitted to maintenance to have the plate replaced. On 05/20/2025 at 3:31 p.m., review of the maintenance log was conducted with S11M (Maintenance), S10CN (Charge Nurse) and S7LPN from present day to 01/2025. The log revealed that a no work order had been submitted for the electrical plate to be replaced. S7LPN and S10CN confirmed that a work order had not been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-04-17 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, and interviews, the facility failed maintain professional standards for food service safety by failing to follow appropriate food handling practices as evidenced by: 1. Rust along the wall in the dishwashing area 2. Food residue on the ledge and front of the stove. 3. Two dented cans of Cream of Mushroom in the dry foods storage room 4. Build-up of grease and residue on the lids of storage bins in the dry foods storage room 5. Thick layer of dust along the ceiling tiles. 94 residents receive food and beverages from the kitchen. Findings: On 04/15/2024 at 8:44 a.m., an initial tour of the facility's kitchen was conducted with S7CDMLPN (Certified Dietary Manager, Licensed Practical Nurse). S7CDMLPN confirmed the two cans of Cream of Mushroom were dented at the rim and should not have been. S7CDMLPN confirmed the findings of rust along the wall in the dishwashing area, food residue on the ledge and front of the stove, build-up of grease and residue on the lids of storage bins in the dry foods storage room, and thick layer of dust along the ceiling tiles. She…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-17 · tag F0698 — failed to provide proper dialysis care — pattern
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that residents who required dialysis received such services consistent with professional standards of practice for 1 (#93) out of 1 (#93) residents sampled for dialysis services as evidenced by: 1. Failing to conduct comprehensive post dialysis assessments; and 2. Failing to ensure that communications were received from the dialysis provider. Findings: Review of the facility's policy titled, Fistula Maintenance: Post Dialysis Care, with a last reviewed date of 02/07/2024, read in part .A. 2. Check for signs of infection: a. Redness b. Warmth c. Pain/tenderness d Swollen e. Drainage of pus B. Documentation: 1. Documentation in the medical record regarding the fistula site may occur on the medication administration record, flowsheets, in the nurses' notes or any other part of the medical record. The following are examples of items to include in the documentation: b. condition of site c. presence /absence of bleeding and/or any other abnormalities noted. d. complaints from resident regarding site. The facility did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to ensure residents who smoked were free from accident hazards, by failing to ensure that 1 (#23) resident who was assessed as an unsafe smoker received a protective device. The total sample size was 34 residents. Findings: On 04/16/2024, a review of the facility's smoking policy, with a revision date of 02/07/2024, read in part .The intent of this policy is to establish fair and equitable smoking policies that are in the best interest of the employee and facility alike. However, restrictions within the facility will apply . Furthermore, it may be necessary to place smoking restrictions on individual residents because of safety and medical reasons. Should this become necessary, such information will be noted on the resident's Care Plan . Resident #23 was admitted to the facility on [DATE] with diagnoses that included, but were not limited to, Chronic Obstructive Pulmonary Disease; Shortness of Breath; Chronic Cough; Peripheral Vascular…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-02 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews the facility failed to develop a person centered care plan for 1 (#2) of 3 (#1, #2, #3) sampled residents assessed for wandering that resided on the Dementia Unit in the facility. Findings: Record review revealed Resident #2 was admitted to the facility on [DATE] to the Dementia Unit (Long term memory care). Her diagnoses were as follows: Alzheimer 's disease, Dementia, Alcohol dependence, Opioid dependence, History of repeated falls, Major Depressive Disorder, Anxiety Disorder. She had a BIMS (Brief Interview for Mental Status) of 9, indicating moderate cognitive impairment. Record review of Resident #2's assessment document titled, Wander Data Collection, dated for 05/26/2023 (Admission), 09/07/2023, and 12/07/2023 revealed six yes's on the evaluation factors, meaning Resident #2 was a Definite Risk for wandering and/or elopement. Record review of Resident #2's care plan with a start dated of 5/26/2024 (admission Date) under the category of Cognition and Psychosocial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-19 · tag F0838 — failed to assess facility resources and resident needs — pattern
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure the facility-wide assessment included an accurate evaluation of its resident population the resources required to provide care and services for those residents who resided on the secured special care unit. This deficient practice affected 1 resident (#3) with a potential to affect the 21 residents who currently resided on the secured special care unit. Findings: A record review of the facility's undated policy and procedure titled, Facility Assessment Policy, was conducted on 03/19/2024 and read in part .This assessment will be used to make decisions about direct care staff needs, as well as, the facility's capabilities to provide services to the residents in the facility .The intent of the facility assessment is for the facility to evaluate its' resident population and identify the resources needed to provide the necessary person-centered care and services the residents require .The facility has adopted a Facility Assessment Tool to assist in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-03-15 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, observations, and interviews the facility failed to ensure infection control measures were practiced to provide a safe, sanitary environment and prevent the development and transmission of communicable diseases, COVID-19, and infections by failing to ensure: 1. Required chemicals were being added to laundry water while washing residents' clothing. 2. Appropriate PPE (Personal Protective Equipment) was available and utilized by staff while handling soiled linens in the laundry facility. 3. Laundry staff transported soiled isolation linen appropriately to the laundry room, and removed dirty gloves prior to exiting an isolation room. 4. nursing staff performed hand hygiene when indicated when providing care. There were 91 residents in the facility. Findings: 1. Review of facility document titled Soiled Laundry and Linen Pick up Operational Procedures read in part. Operational Procedures: b. soiled laundry and linens are placed in laundry hampers. Hampers are kept covered at all times.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-15 · tag F0571 — pattern
    Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure that charges were not imposed against the personal funds of a resident for any items or services no longer needed by failing to discontinue the charges for disposable brief for 1 (#64) out of 42 sampled residents. Findings: Review of Resident #64's record revealed he was admitted to the facility on [DATE] with diagnoses including Alcoholic Hepatic Failure Without Coma, Generalized Anxiety Disorder, and Diabetes Mellitus Type 2. Review of the resident's Quarterly MDS (Minimum Data Set) assessment dated [DATE] revealed the resident had a BIMS (Brief Interview for Mental Status) score of 15, indicating his cognition was intact. Toilet use score of 2, indicating limited assistance resident highly involved in activity; staff provide guided maneuvering of limbs or other non-weight bearing assistance. Reviewed a document titled Statement Register from 03/15/2022 to 03/15/2023. Resident #64 was charged for disposable briefs on the following dates:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-15 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY On 03/13/23 at 09:15 a.m., a small brown roach was observed crawling on the baseboard in the activity room where surveyors were setup for the survey. S13AIT was summoned to observe roach. S13AIT confirmed the crawling roach then smashed it with his foot. On 03/13/23 at 10:36 a.m., S31AD (Activity Director) stated that the activity room was currently used for small events like dominoes and family visits on occasion. Observations on Wing C revealed: On 03/13/23 at 09:44 a.m., an observation of Resident #35's room revealed the rolling bedside table frame was rusty and corroded. The wheels of the table had dust and brown debris on it. The bed frame and foot control pedals had areas of rust, dust, and crumbs. Crumbs were also observed under the bed. The room door did not completely close shut. It got stuck on the frame due to cracked portion of raised tile at the door frame. A missing section of baseboard was observed under the AC unit. The handwashing sink in the room did not paper towel dispenser. On 03/13/23 09:58…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-15 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interview, the facility failed to follow the physician's orders and residents' plan of care for 4 (#2, #3, #62, and #82) 42 sampled residents. This deficient practice is evidenced by failing to: 1. Failing to check the resident's blood sugar timely for Resident #82 as ordered; 2. Failing to have an abdominal binder in place for Resident #2; 3. Have anit-slip strips in front of the toilet for Resident #3; and 4. Failing to ensure heel boots were in place and hand roll applied to the left hand for Resident #62. Findings: Resident #82 Review of the resident's record revealed he was admitted to the facility on [DATE] with diagnoses including Type 2 Diabetes Mellitus. Review of the resident's physician orders revealed Novolin R Regular U-100 Insluin 100 unit/mL (milliliter) injection solution subcutaneous before each meal and at bedtime every day. Special requirements of the order indicated the medication should be administered per a sliding scale dependent on the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-15 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews the facility failed to ensure nursing staff had appropriate competencies and skill sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident for 3 (#16, #42, and #80) residents in a final sample of 42 residents. The facility failed to ensure: 1. nurse's medication administration documentation was accurate for Resident #80 2. nurses did not administer expired insulin to Resident #42 3. resident was not NPO (nothing by mouth) without an order for Resident #16 Findings: Review of Resident #80's Electronic Medical Record (EMR) revealed that she was admitted to the facility on [DATE] with diagnoses of Chronic Obstructive Pulmonary Disease, Chronic Respiratory Failure, Herpes Zoster, Acute and Chronic Respiratory Failure with Hypoxia, Acute and Chronic Respiratory Failure with Hypercapnia, Respiratory Failure, Dependence on upplemental oxygen, and Shortness…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-15 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure its medication rate was not 5 percent or greater as evidenced by a calculated medication error rate of 63.33%. Findings: Review of the facility's medication administration policy titled General Guidelines read in part: Medications are administered within 60 minutes of scheduled time. Resident #16 Resident #16 was admitted to the facility on [DATE] with diagnoses in part: Heart Failure, Major Depressive Disorder, Dysphagia, and Acquired Absence of Larynx. Review of Resident #16's March 2023 physician's orders revealed an order that read: Crush all crushable meds and open capsules. Mix with a small amount of applesauce or pudding. Further review of Resident #16's March 2023 physician's orders and March 2023 eMAR revealed the following medications were scheduled to be administered at 8:00 p.m ., but were administered at the following times: -Trazadone 50 mg tablet (milligram): 10:55 p.m. -Zoloft 50 mg tablet: 11:01 p.m. -Amitiza 8 mcg…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-15 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure safe and secure storage of all medications as evidenced by: 1. medication cart observed unlocked and unattended; and 2. expired insulin in 1 (MedCart A) of 3 medication carts reviewed. Findings: 1. Review of the facility's policy titled, Medication Storage in the Facility read in part: Medication rooms, carts, and medication supplies are locked or attended by persons with authorized access. On [DATE] at 08:38 a.m., S16LPN (Licensed Practical Nurse) was observed administering Resident #82's medications and checking his blood sugar. S16LPN exited the resident's room at 08:45 a.m., walked over to the medication cart, then cleaned and put away supplies. She walked away from the medication cart to the nurses' station to wash her hands. At this time, the medication cart was observed parked in front Resident #82's room with the locking mechanism disengaged. After some time, she was paged to return to her medication cart for interview. By…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-15 · tag F0835 — failed to run the facility competently — pattern
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to be administered in a manner that enable it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident by failing to ensure its medication rate was not 5 percent or greater as evidenced by a calculated medication error rate of 63.33%. The facility's administration failed to put measures in place to prevent medication errors. Findings: Cross reference F759 Review of the facility's medication administration policy titled, General Guidelines read in part: Medications are administered within 60 minutes of scheduled time. Thirty observations conducted of nursing staff administering medications during medication pass. A total of 19 errors were counted. The facility had a medication error rate of 63.33%. On 03/15/23 at 10:57 a.m., an interview was conducted with S2DON (Director of Nursing) who stated that she was aware nurses were not administering medications on time. She stated that it had been a problem with nurses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-15 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to develop and implement appropriate plans of action after multiple medications were administered late. This deficient practice had the potential to affect a census of 91 residents that receive medications. Findings: Review of the facility's QAPI (Quality Assurance Performance Improvement) Program Policy and Overview read in part, .The QAPI program includes evaluating clinical care issues, adverse resident events, the residents' quality of life, and residents' choices in the ongoing program .Once issues are identified, corrective actions are implemented to address problems or gaps in current systems. Clear expectations are to be stated in the corrective action plans to reflect safety, quality, resident rights, resident choice, and respect of the residents as priorities in solving or managing identified issues . Definitions: Adverse Event is an untoward, undesirable and usually unanticipated event that causes death or serious injury, or the risk thereof, including near misses . Review of facility's QAPI meeting dated 1/23/2023…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-15 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to notify the resident's physician when there was a 5 pound weight gain of 1 (#16) of 42 sampled residents out of a total census of 91 residents. Findings: Review of Resident #16's medical record revealed she was admitted to the facility on [DATE]. She had diagnoses including Other Specified Nutritional Anemias, Mild Protein Calorie Malnutrition, Hypertension, Cellulitis, Heart Failure, Aphasia, Aphonia, and Hypoxemia. Review of Resident # 16's physician orders revealed an order dated on 12/18/22 notify MD (Medical Director) or NP (Nurse Practitioner) of weight gain 5 pounds or greater. Review of the weight and vital signs grid revealed a weight on 03/12/23 of 165 pounds, and on 03/13/23 170 pounds. On 03/14/23 at 11:14 a.m., S2DON confirmed the resident had a 5 pound weight gain. S2DON stated the nurse should have followed the physician's orders to notify the provider of the weight gain of 5 pounds or greater. She stated she does not see that the nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-15 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, records reviewed and interviews the provider failed to ensure that a resident's assessment accurately reflected the resident's status by failing to ensure that the resident's MDS (Minimum Data Set) included that the resident was on an antipsychotic medication for 1(#85) of 1 sampled resident investigated for Resident Assessment out of a total sample of 42. The total facility census was 91. Findings: Resident #85 was admitted to the facility on [DATE] with diagnoses of Psychotic Disorder With Hallucinations Due To Known Physiological Condition, Visual Hallucinations, Dementia In Other Disorder Classified Elsewhere, Mild, With Agitation. Review of the resident's Physician Orders List revealed an order with a start date of 02/14/2023 for Nuplazid, an antipsychotic medication, to be administered daily at bedtime. Review of the resident's admission MDS (Minimum Data Set) dated 02/21/2023 revealed under Section N: Medications, the resident was not assessed that he received an antipsychotic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-15 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to obtain a Level II PASARR (Pre-admission Screening And Resident Review) screening after a new diagnosis of Psychotic Disorder With Hallucinations was added to the resident's list of diagnoses for 1(#85) of 1 (#85) sampled resident reviewed for PASARR out of a total census of 91. Findings: The resident was admitted to the facility on [DATE] with diagnoses of Psychotic Disorder With Hallucinations Due To Known Physiological Condition, Visual Hallucinations, Dementia In Other Disorder Classified Elsewhere, Mild, With Agitation. Review of Resident #85's admission MDS (Minimum Data Set) dated 02/21/23 revealed a BIMS (Brief Interview of Mental Status) of 3, severe cognitive impairment. Further review of the MDS revealed under Section E- Behavior that the resident exhibited the following behaviors: Physical and verbal behavior symptoms directed towards others. Behavioral symptoms that put resident at risk for illness/injury, interfered with the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-15 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure that a resident was offered sufficient fluid intake to maintain proper hydration for 1 (Resident #35) out of 1 (Resident #35) residents investigated for hydration out of a total of 42 sampled residents. Findings: Record review revealed Resident #35 was admitted to the facility on [DATE] and had diagnoses that included in part: Urinary Tract Infection, Hemiplegia, Anemia, Traumatic Brain Injury and Constipation. Review of Resident #35's quarterly Minimum Data Set (MDS) dated [DATE] revealed Section C- Brief Interview for Mental Status (BIMS) score of 15 meaning she was cognitively intact. Review of Resident #35's plan of care revealed she was at risk for Urinary Tract Infections, Potential for Fluid Volume Deficit and Potential for Constipation with interventions to offer fluids every 2 hours while awake, water pitcher in reach and resident has personal cup in room that she prefers her ice to be put in. Review of the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-15 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interview, the facility failed to ensure nursing staff labeled the resident's tube feeding per the facility's policy and administered the resident's water flushes per the physician's order for 1 (#2) of 2 (#2, #37) residents investigated for tube feeding in a final sample of 42 residents. This deficient practice had the potential to affect a total of 4 residents in the facility receiving tube feedings according to the facility's Resident Census and Conditions form. Findings: Review of the facility's policy titled, Nasogastric/Gastrostomy Tube Feedings read in part: Purpose: to provide nourishment and hydration through intermittent or continuous feedings directly into the stomach as prescribed by MD (Medical Doctor) through a nasogastric or gastrostomy tube. Labels should be completed with resident's name, date, start time, initials of nurse and rate. Review of Resident #2's record revealed she was admitted to the facility on [DATE] and had diagnoses and conditions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure respiratory equipment was properly stored and labeled per the facility's policy for 2 (#9 and #80) of 4 (#9, #16, #52 and #80) residents investigated for respiratory care out of a total sample of 42 residents. Findings: Review of the facility's policy titled, Oxygen Administration (Concentrator or Tank) read in part, .Humidifier bottles, cannulas and O2 (oxygen) tubing will be changed at least once weekly and dated. Concentrator filter should be cleaned weekly or as needed as well. When not in use, cannula or mask should be placed in a plastic bag . Resident #9 Review of Resident #9's record revealed she was admitted to the facility on [DATE] with diagnoses including Acute Bronchitis, Obstructive Sleep Apnea, and Dependence of Supplemental Oxygen. Review of Resident #9's current physician's orders read in part, 10/21/2022 Oxygen 2 lpm (Liters Per Minute) via nasal cannula PRN (As Needed) SOB (Shortness of Breath) or to keep Oxygen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-15 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to ensure food items were stored in accordance with professional standards for food service safety. The facility failed to maintain the integrity and cleanliness of the walk-in food storage refrigeration and freezer units. This deficient practice had the potential to affect a total of 90 residents who consumed food prepared and served from the kitchen in a facility with a census of 91. Findings: Review of the facility's policy and procedure titled Storage of Refrigerated Food revealed in part, Policy: The facility ensures the quality and safety of refrigerated foods through accepted storage practices. Procedures: .4. All non-hazardous, opened foods are labeled with name of food and date stored. 5. All hazardous foods are labeled with name of food and date to be discarded or the date stored. Cooked foods not to be held longer than 48 hours . Review of the facility's policy and procedure titled Storage of Frozen Food revealed in part, Policy: The facility ensures the quality and safety of frozen food through accepted storage…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-15 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to store garbage and refuse properly as evidenced by debris scattered outside of the 3 dumpsters on the ground. The facility had a census of 92 residents. Findings Review of the facility's policy and procedure titled Waste Disposal revealed in part, Policy: Garbage and trash is removed from the food preparation area to prevent contamination of food. Procedure: .4. Outside storage areas are: .d. kept clean of garbage and debris. On 03/13/2023 at 9:10 a.m., a joint observation and interview was conducted with S28DM (Dietary Manager) of the facility's 3 dumpsters located outside near the back parking lot. On the ground, scattered amongst the 3 dumpsters, were remains of boiled crawfish which S28DM stated the facility had not boiled crawfish at all. Further observation revealed paper straw wrappers and other unidentifiable paper items scattered on the ground. S28DM confirmed that the items were not disposed of properly and the crawfish remains increased the risks of rodents.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-15 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and record review the facility failed to ensure the accuracy of a resident's clinical record when the nurse administered an enteral feeding before its scheduled time and inaccurately documented in the record the time she administered the feeding for 1 (#37) of 2(#2, #37) sampled residents investigated for tube feeding out of total sample of 42. The facility census was 91. Findings Review of the facility's policy titled Pharmacy read in part, Only the licensed or legally authorized personnel who prepares a medication may administer to it. This individual records the administration on the resident's MAR at the time the medication is given. Medications are administered within 60 minutes of scheduled time. Review of Resident #36 record revealed she was admitted to the facility on [DATE] with following diagnoses, but not limited to, Unspecified Severe Protein-Calorie Malnutrition, Other Cerebrovascular Disease, Dysphagia Following Other Cerebrovascular Disease, Encounter For Attention To…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-15 · tag F0885 — failed to notify residents/families about COVID-19 — isolated
    Report COVID19 data to residents and families.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to notify 11 (#2, #15, #16, #18, #32, #52, #60, #62, #80, #84, #89) of 11 residents, representatives and families of the facility's staff that were positive for COVID-19 infections of the records reviewed for notification. This deficient practice had the potential to affect a census of 91 residents. Findings: A review of the facility's log of Employee COVID-19 Test Tracking Log revealed that on 01/16/2023, the facility received positive COVID-19 test results for1 employee. Further review revealed that on 01/31/2023, positive COVID-19 test results were received for 1 additional employee. On 02/06/2023 1 employee received positive COVID-19 results. 02/14/2023 1 employee received positive COVID-19 test results, and on 03/11/2023 1 employee received positive COVID-19 results. A review of 11 (Residents #2, #15, #16, #18, #32, #52, #60, #62, #80, #84, #89) randomly selected resident departmental notes were reviewed and failed to reveal documentation on or around the dates of 01/16/2023, 01/31/2023, 02/06/2023, 02/14/2023, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$8,278 in federal fines across 1 penalty.

  • $8,278 — penalty dated 2026-03-18

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to CENTRAL MANAGEMENT COMPANY — 21 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.6-0.6 vs chain
Health inspection 2 of 52.8-0.8 vs chain
Staffing 3 of 53.0≈ chain avg
Quality measures 2 of 52.4-0.4 vs chain
The other 20 homes this chain runs (chain average 2.6★, per CMS)
1 of 5Capital Oaks Nursing & Rehabilitation Center LLCBaton Rouge, LA 1 of 5Hilltop Nursing & Rehabilitation CenterPineville, LA 1 of 5Jefferson Manor Nursing And Rehab Ctr, LLCBaton Rouge, LA 1 of 5Resthaven Nursing & Rehab Center, LLCLake Charles, LA 2 of 5Landmark Nursing & Rehabilitation Ctr Of West MonWest Monroe, LA 2 of 5Plantation Oaks Nursing & Rehabilitation CenterWisner, LA 2 of 5Roseview Nursing and Rehabilitation CenterShreveport, LA 3 of 5Autumn Leaves Nursing & Rehab Center, LLCWinnfield, LA 3 of 5Belle Grande Nursing and Rehabilitation CenterAlexandria, LA 3 of 5Belle Maison Nursing & Rehabilitation Center, LLCHammond, LA 3 of 5Forest Haven Nursing & Rehab Ctr, LLCJonesboro, LA 3 of 5Garden Park Nursing & Rehab CTR, LLCShreveport, LA 3 of 5Magnolia Manor Nursing and Rehab Ctr, LLCShreveport, LA 3 of 5River Oaks Nursing & Rehabilitation Center LLCBaker, LA 3 of 5Southern Oaks Nursing & Rehabilitation CenterShreveport, LA 3 of 5Zachary Manor Nursing and Rehabilitation CenterZachary, LA 4 of 5Ascension Oaks Nursing & Rehab CenterGonzales, LA 4 of 5Cypress Point Nursing & Rehabilitation CenterBossier City, LA 4 of 5Harmony House Nursing and Rehabilitation Center, IShreveport, LA 4 of 5Plantation Manor Nursing And Rehab Center, LLCWinnsboro, LA

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
KISATCHIE HEALTH, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF51%since 02/01/2001
PRICO, INCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF49%since 06/01/1997
MAUMALANGA, HOLLYIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF6%since 03/31/2025
ZIMMERMAN, FREDAIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF12%since 03/31/2025
CENTRAL MANAGEMENT COMPANY, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/23/2025
PRICE, TEDDYIndividualOPERATIONAL/MANAGERIAL CONTROL; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF; ADP OF THE SNFsince 03/01/2025
BOLWAHNN, SHEILAIndividualADP OF THE SNFsince 12/01/2008
CANTRELL, JEFFREY LEEIndividualADP OF THE SNFsince 10/01/2013
ROGERS, DAWNIndividualADP OF THE SNFsince 06/01/1997
SHELTON, JAMESIndividualADP OF THE SNFsince 06/01/1997

CMS files one row per role, so the 17 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.3M
Net patient revenuemost recent cost report
-12.5%
Operating marginrevenue minus expenses
$3.0M
Related-party expense26% of expenses
Who pays — share of resident-days
Medicaid 86%Medicare 8%Other / private 6%

About 86% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.0M paid to related parties — landlords or management companies under common ownership — equal to about 26% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$322per resident / day
operating cost
$9,800per month
≈ monthly operating cost
$287per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in LA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Louisiana Medicaid page.

Typical monthly cost in Louisiana
$7,604/mo
Nursing home (semi-private)
$8,076/mo
Nursing home (private)
$5,163/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 195460. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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