Chateau St. James Rehab And Retirement
1980 Jefferson Hwy, Lutcher, LA 70071 · For profit - Limited Liability company · 116 certified beds · (225) 869-5725 Medicare & Medicaid certified
This home’s record is mixed — some reassuring signs, some worth asking about.
- a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- a high number of inspection citations overall (20) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing rating is low (1/5)
- about 21% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 4 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 8.7% | 17.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 2.1% | 5.2% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.2% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.4% | 2.1% | 2.0% | better |
| Long-stay residents with depressive symptoms | 5.2% | 2.3% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.5% | 3.5% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 5.1% | 17.9% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 11.7% | 23.2% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 94.9% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.7% | 5.6% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 6.0% | 15.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 23.9% | 22.7% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 1.4% | 3.1% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 96.0% | 76.3% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 24.5% | 28.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 19.1% | 14.8% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 3.04 | 2.56 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 3.97 | 2.74 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.70 therapist hours per resident per day in 2026Q1 — more than 92% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 2% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.7%CMS range 5.5–18.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.5% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.45 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 116 beds and averages 72.5 residents a day — about 62% occupied, or roughly 44 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.37 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.30 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.69 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.71 hrs/resident/day on weekends vs 3.63 on weekdays — 25% thinner on weekends — a notable drop. RN hours go from 0.36 to 0.15 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
20 citations, most serious first. The 10 most serious are shown; the remaining 10 are one tap away and print in full.
- Potential for harm · E2025-12-10 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to:1. Ensure weighted sandbag (weighted base to prevent something from tipping over) located on a resident's intravenous pole (pole to hold fluids or equipment), and enteral feeding pump (equipment used to deliver liquid nutrition) was maintained in a sanitary manner (Resident #12); and,2. Ensure a resident's wheelchair was maintained in a sanitary manner (Resident #43). This deficient practice was identified for 2 (Resident #12, Resident #43) of 61 sampled resident rooms observed for environmental requirements. Findings:1.Review of Resident #12's quarterly Minimum Data Set with an Assessment Reference Date of 09/24/2025 revealed, in part, Resident #12 received enteral nutrition (liquid/formula going directly into the stomach) through an enteral feeding pump. Observation on 12/08/2025 at 9:53AM revealed several areas of a dried tan colored unknown substance which covered 25% of Resident #12's enteral feeding pump handle and several areas of a dried tan colored unknown substance which covered 25% of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-10 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to ensure staff had ongoing communication and collaboration with the resident's dialysis provider regarding the resident's dialysis care and services for 1 (Resident #7) of 1 sampled resident investigated for dialysis requirements. Findings:Review of the facility's End-Stage Renal Disease, Care of a Resident, undated, policy revealed, in part, that agreements between the facility and the end stage renal disease facility should include all aspects of how the resident's care would be managed, including how information would be exchanged between the facility and dialysis center facility's. Review of Resident #7's electronic medical record revealed, in part, Resident #7 had an admission date of 11/18/2025 and a diagnosis of end stage renal disease (loss of kidney function). Review of Resident #7's electronic medical record revealed, in part, an order for Resident #7 to receive dialysis every Monday, Wednesday, and Friday, for the facility staff to review the facility's dialysis communication sheet/form every Monday, Wednesday,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-10 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and records review, the facility failed to administer a resident's enteral feeding (intake of food through a tube placed in the stomach) as ordered by the physician for 1 (Resident #25) of 1 sampled resident investigated for enteral nutritional requirements. Findings:Review of the facility's Enteral Tube Feeding via Continuous Pump policy with a revision date of 08/04/2019, revealed, in part, the enteral nutritional label and rate of administration (milliliters per hour) should be checked against the order before administration.Review of Resident #25's Quarterly Minimum Data Set with an Assessment Reference Date of 11/02/2025 revealed, in part, Resident #25 had a feeding tube placed directly into his stomach.Review of Resident #25's December 2025 order listing report revealed, in part, an order with a start date of 11/28/2025 for Isosource 1.5 at 50 milliliters per hour via feeding tube continuously.Observation on 12/08/2025 at 1:17PM revealed Resident #25's continuous tube feeding was infusing at 53 milliliters per hour via pump.Observation on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-28 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews the facility failed to ensure a resident's care plan was revised to reflect a resident's individualized needs following a significant change in condition. This deficient practice was identified for 1 (Resident #2) of 5 (Resident #1, Resident #2, Resident #3, Resident #4, Resident #5) sampled residents reviewed for quality of care. Findings: Review of Resident #2's Quarterly MDS (Minimum Data Set) with ARD (Assessment Reference Date) of 03/20/2025 revealed, in part, Resident #2 no wandering behaviors noted and required a walker or wheelchair for locomotion. Further review revealed Resident #2 required supervision or touching assistance with eating, performing oral hygiene, personal hygiene, bathing or showering, and partial and moderate assistance with toileting hygiene. Review of Resident #2's Significant change MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 05/02/205 revealed, in part, Resident #2 had no wandering behaviors noted and required substantial or maximal assistance performing personal hygiene,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to: 1) obtain settings for Continuous Positive Airway Pressure (CPAP) administration (Resident #1); and, 2) follow a physician's order for oxygen administration (Resident #2). This deficient practice was identified for 2 (Resident #1, Resident #2) of 3 (Resident #1, Resident #2, Resident #5) sampled residents reviewed for respiratory care in a total sample of 5. Findings: 1. Review of the facility's CPAP/bi-level positive airway pressure (BPAP) Support policy and procedure revised on 03/2015 revealed, in part, the purpose was to improve oxygenation in residents with respiratory insufficiency, obstructive sleep apnea, or obstructive lung disease. Further review revealed staff was to review the physician's order to determine the oxygen concentration and flow, and the positive end-expiratory pressure (PEEP). Further review revealed staff was to set mode for CPAP settings on the machine as prescribed. Review of Resident #1's Minimum Data Set with an assessment reference date of 03/09/2025 revealed, in part,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to: 1. Ensure residents identified as unsafe smokers did not have access to smoking materials while not being supervised (Resident #36); and, 2.Implement new individualized fall prevention interventions and/or increase supervision to prevent future falls for 1 (Resident #1) of 4 (Resident #1, Resident #34, Resident #35, and Resident #56) sampled residents reviewed for falls. Findings: Resident #36 Review of the facility's Resident's Smoking Policy dated 03/08/2023 revealed, in part, residents were not be permitted to keep cigarettes, e-cigarettes, pipes, tobacco, and other smoking articles in their possession if they were determined to have smoking restrictions or identified as an unsafe smoker unless under supervision. Further review revealed the facility maintained the right to confiscate smoking articles found in violation of the smoking policies. Review of Resident #36's Minimum Data Set (MDS) with an Assessment Reference Date (ARD)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-08 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation, and record review, the facility failed to perform proper hand hygiene while preparing coffee for residents. Findings: Review of the facility's Policy and Procedure for Preventing Foodborne Illness - Employee Hygiene and Sanitary Practice, last updated October 2008, revealed, in part, all employees who handled, prepared, or served food were trained in the practice of safe food handling and preventing foodborne illness by performing hand hygiene before coming into contact with any food surfaces and after being engaged in other activities that contaminate their hands. Observation on 11/06/2024 at 11:00 a.m., revealed S13Dietary Aide (DA) performed hand hygiene in the facility's kitchen sink, obtained paper towels, used the paper towels to dry her hands, and then lifted kitchen garbage bin lid with her bare hands to dispose of the above mentioned paper towels. Further observation revealed S13DA did not perform hand hygiene after touching the garbage can lid, picked up a container of coffee, brought the coffee to the facility dining room, and then…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-08 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews, and interviews the facility failed to identify and include the infection-causing organism for resident infections into their infection control surveillance for 4 (Resident #38, Resident #41, Resident #66, and Resident #75) of 5 (Resident #30, Resident #38, Resident #41, Resident #66, and Resident #75) sampled resident reviewed for infection surveillance. Findings: Review of the facility's Surveillance for Infections policy and procedure with a revision date of September 2017, revealed, in part, the purpose of the surveillance of infections was to identify individual cases and trends of epidemiologically significant organisms and Healthcare-Associated Infections. Further review of the policy revealed infections included in routine surveillance include evidence of transmissibility, processes, and procedures which prevent the spread of infection, and pathogens associated with serious outbreaks. Review revealed the surveillance should include a review of all information to identify possible indicators of infections: laboratory records, infection documentation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interviews, the facility failed to ensure a resident dependent on staff for activities of daily living (ADL) received nail care. This deficient practice was identified for 1 (Resident #3) of 3 (Resident #1, Resident #2, and Resident #3) sampled residents. Findings: Review of Resident #3's Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 03/26/2024 revealed, in part, Resident #3 had a Brief Interview for Mental Status (BIMS) score of 00, which indicated severe cognitive impairment. Further review revealed, Resident #3 was dependent upon staff with personal hygiene. Review of Resident #3's care plan revealed, in part, Resident #3 required assistance from staff with all ADLs (activities related to personal care). Observation on 04/22/2024 at 12:18 p.m. revealed, Resident #3's left thumb nail and left second finger nail were approximately one-fourth of an inch long. Further observation revealed, Resident #3's right first finger nail was also long. In an interview on 04/24/2024 at 8:36 a.m., S2CNA indicated she has never attempted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-14 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure the Ombudsman was notified of hospital transfers/discharges by failing to complete and submit the Emergency (ER) Transfer Log to the Ombudsman in a timely manner as required for 2 (Resident #44 and Resident #50) of 3 (Resident #44, Resident #50, and Resident #73) residents reviewed for hospitalizations. Findings: Resident #44 Review of Resident #44's medical record revealed Resident #44 was transferred to an acute care hospital from [DATE] to 04/23/2023. Review of the facility's Emergency Transfer Log dated April 2023 revealed, in part, a notification of hospital transfers/discharges was sent to the Ombudsman on 06/12/2023. In an interview on 12/14/2023 at 12:15 p.m., S13SocialWorker stated the emergency transfer logs should be sent to the Ombudsman by the 15th of the following month. S13SocialWorker stated April 2023's log should have been sent in May 2023 and it was not. In an interview on 12/14/2023 at 12:48 p.m., S1Administrator stated he…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 10 citations
- Potential for harm · E2023-12-14 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to: 1. Administer a resident's insulin per physician's order for 1 (Resident #44) of 5 (Resident #12, Resident #27, Resident #40, Resident #44, and Resident #75) sampled residents reviewed for unnecessary medications, and 2. Coordinate care and communicate changes in a resident's condition for 1 (Resident #140) of the 1 (Resident #140) residents sampled residents reviewed for hospice care services. Findings: Resident #44 Review of Resident #44's Care Plan revealed, in part, Resident #44 was care planned for the potential of hyperglycemia (high blood sugar) and hypoglycemia (low blood sugar) related to Diabetes and to perform blood glucose levels daily. Review of Resident #44 October, November, and December 2023 Physician's Orders revealed, in part, an order dated 07/06/2023 for Novolog (a medication used to lower blood sugar levels) 100 units/mL (units per milliliter) subcutaneous (injection under the skin) sliding scale administer 0 units and give orange juice for a blood glucose of 0-60 mg/dL (milligrams per deciliter);…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure: 1. Hot water temperatures were maintained below 120 degrees Fahrenheit for 4 (Room r, Room t, Room u, Room v) of 20 (Room a', Room b, Room c, Room d, Room e, Room f, Room g, Room h, Room i, Room j, Room k, Room l, Room m, Room r, Room s, Room t, Room u, Room v, Room aa, and Room bb) resident rooms observed for hot water temperatures; and 2. Hot water temperatures were maintained below 120 degrees Fahrenheit for 1 (Shower Room p) of 3 (Shower Room n, Shower Room o, and Shower Room p) facility shower rooms observed. Findings: Review of the facility's policy and procedure titled, Safety of Water Temperatures last revised in December 2009, revealed, in part, water heaters that service resident rooms, bathrooms, common areas, and tub/shower areas shall be set to temperatures of no more than 120 degrees Fahrenheit. Review of the census prepared by the facility on 12/11/2023 revealed, in part, Resident #35 was capable of washing their…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-14 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews the facility failed to ensure: 1. Linen was handled and stored per facility policy; 2. Staff performed hand hygiene during peri-care for 1 (Resident #59) of 4 (Resident #3, Resident #18, Resident #59, and Resident #75) sampled residents observed for peri-care; and 3. Staff performed hand hygiene during medication administration for 1 (S10Agency Licensed Practical Nurse) of 2 (S10Agency Licensed Practical Nurse and S28Licensed Practical Nurse) nurses observed for medication administration. Findings: 1. Review of the facility's Laundry and Bedding, Soiled Policy revealed, in part, clean linen should be stored separately, away from soiled linens, at all times. Observation of the laundry room on 12/11/2023 at 10:26 a.m. revealed clean clothes were being stored on a rack in the same room where dirty linen/clothing was being stored. In an interview on 12/11/2023 at 10:45 a.m., S5Laundry stated clean clothes should not be stored in the same room where dirty linen/clothing was being stored. Observation of the laundry room on 12/13/2023 at 9:21 a.m.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-14 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility failed to protect a resident's dignity during personal care for 3 (Resident #18, Resident #59, Resident #75) of 3 (Resident #18, Resident #59, Resident #75) sampled residents investigated for resident privacy. Findings: Observation on 12/11/23 at 10:00 a.m., revealed Resident #75, who resided in semi-private room, had her incontinence brief (diaper) changed by a Certified Nursing Assistant (CNA). Further observation revealed the privacy curtain to one side of Resident #75's bed and the half-wall to the other side of Resident #75's bed did not completely block visualization of Resident #75's personal care, and a CNA could be seen fastening Resident #75's incontinence brief and pulling up her pants from the entrance of the room. In an interview on 12/12/2023 at 9:42 a.m., S21CNA stated she provided for a resident's dignity by ensuring privacy when personal care was being performed. Observation on 12/12/2023 at 10:10 a.m., revealed Resident #18, who resided in a semi-private room, did not have a curtain to provide privacy when he…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a dependent resident was provided with incontinence care for 1 (Resident #18) of 6 (Resident #9, Resident #18, Resident #19, Resident #20, Resident #27, and Resident #140) sampled residents investigated for activities of daily living. Review of Resident #18's Electronic Medical Record (EMR) revealed, in part, Resident #18 had hemiplegia (paralysis to one side of the body) following a cerebral infarction (disruption in blood supply to a part of the brain causing tissue to die) affecting the right dominant side and hemiplegia following cerebral infarction affecting the left non dominant side. Review of Resident #18's Minimum Date Set (MDS) with an Assessment Reference Date (ARD) of 11/21/2023 revealed, in part, Resident #18 had a Brief Interview for Mental Status (BIMS) score of 14 which indicated he was cognitively intact. Further review revealed Resident #18 was dependent on staff for toileting hygiene, dependent on staff for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-14 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based observation, interview, and record review the facility failed to ensure staff was available at all times to provide care and services to meet the residents' needs for 1 [S23Certfied Nursing Assistant (CNA)] of 4 (S23CNA, S24CNA, S25CNA, and S26CNA) CNAs observed on the night shift from 10:00 p.m. to 6:00 a.m. on 12/12/2023. Findings: Review of the Shift Assignment Sheet dated 12/12/2023 revealed, in part, S23CNA was assigned to provide services to residents on the night shift from 10:00 p.m. to 6:00 a.m. on 12/12/2023. Observation on 12/13/2023 at 5:05 a.m. revealed S23CNA was sitting in the chair in Resident #25's room with her head leaned against the wall, with her eyes closed, and snoring. Further observation revealed Resident #25 was sleeping and in no distress. Observation on 12/13/2023 at 5:07 a.m. revealed the white female dressed in a maroon polo shirt with S23CNA embroidered on the shirt that was sitting in the chair with her head leaned against the wall and eyes closed snoring in Resident #25's room jumped up and stated oh shit! In an interview on 12/13/2023 at 5:08…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-14 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a medication cart was locked when unattended for 1 (Medication Cart w) out of 3 medication carts (Medication Cart w, Medication Cart x, and Medication Cart y) observed. Findings: Review of the facility's Storage of Medications Policy revealed, in part, unlocked medication carts should not be left unattended. Observation on 12/13/2023 at 5:21 a.m. revealed Medication Cart w was unlocked and unattended while S10Agency Licensed Practical Nurse (LPN) was in Resident #56's room. Observation on 12/13/2023 at 5:25 a.m. revealed Medication Cart w unlocked and unattended while S10Agency LPN was in Resident #12's room. Observation on 12/13/2023 at 5:29 a.m. revealed Medication Cart w was unlocked and unattended while S10Agency LPN was in Resident #71's room. Observation on 12/13/2023 at 5:33 a.m. revealed Medication Cart w was unlocked and unattended while S10Agency LPN was in Resident #49's room. Observation on 12/13/2023 at 5:37 a.m. revealed S10Agency LPN left Medication Cart w unlocked and unattended when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-11-08 · tag F0574 — patternThe resident has the right to receive notices in a format and a language he or she understands.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to publicly post the required contact information for the current State Long-Term Care Ombudsman. Findings: In an interview on [DATE] at 10:10 a.m., Resident #66, the Resident Council President, indicated the facility's Ombudsman had died many months ago. Resident #66 further indicated she did not know the name of, or how to contact, the facility's newly assigned Ombudsman. Review of publicly posted contact information for the facility's Ombudsman revealed the name and contact information of the facility's previously assigned Ombudsman. There was no evidence, and the facility could not provide any documented evidence, the name or contact information had been publically posted for the facility's currently assigned Ombudsman. In an interview on [DATE] at 11:10 a.m., S1Administrator confirmed that information for the facility's current Ombudsman was not posted, and it should have been.
- No harm found · B2024-11-08 · tag F0577 — patternAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, record review, and interview, the facility failed to post the results of previous surveys in an area accessible to residents and/or resident's responsible parties. Findings: In an interview on 11/06/2024 at 10:10 a.m., Resident #66, the Resident Council President, indicated she did not know where the results of previous state surveys were posted or how to access them. Observation on 11/06/2024 at 11:15 a.m. revealed the facility's previous survey results were located in a binder behind the receptionist's desk, not accessible to residents and/or residents' representatives. There was no evidence, and the facility did not present evidence, the previous survey results had been posted in an area readily accessible to residents, family members and legal representatives. In an interview on 11/07/2024 at 2:06 p.m., S1 Administrator indicated the previous survey results with plans of corrections were kept in a binder on a counter behind the front desk inaccessible to the public, and confirmed they were available only upon request.
- No harm found · B2024-11-08 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure their daily posted nurse staffing information included the required information for 5 of 5 daily nurse staffing information postings revealed for nurse staffing information requirements. Findings: Observation on 11/04/2024 at 9:18 a.m. revealed the facility's nurse staffing information was posted on a document entitled Daily Staff Report. Further observation revealed it did not include the facility's name or the facility's daily census. Review of the facility's Daily Staff Reports for November 2024 revealed no documented evidence, and the facility did not produce any evidence, the above daily nurse staffing information posted included the name of the facility, the facility's daily census, and/or the total nursing hours provided on 11/02/2024, 11/03/2024, 11/04/2024, 11/05/2024 and 11/06/2024. In an interview on 11/07/2024 at 10:42 a.m., S8Certified Nursing Assistant indicated she was responsible for documenting and posting the daily nurse staffing information on week days. S8CNA indicated she did not document the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to PRIORITY MANAGEMENT — 38 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 3 of 5 | 2.9 | +0.1 vs chain |
| Health inspection | 4 of 5 | 3.2 | +0.8 vs chain |
| Staffing | 1 of 5 | 1.6 | -0.6 vs chain |
| Quality measures | 3 of 5 | 3.4 | -0.4 vs chain |
The other 37 homes this chain runs (chain average 2.9★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| BOULWARE ST JAMES LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | 50% | since 07/03/2012 |
| CENTERMARK MANAGEMENT LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | 10% | since 07/03/2012 |
| CKF HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | 5% | since 07/03/2012 |
| ROGENMOSER D'VILLE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | 10% | since 07/03/2012 |
| LORD, GREGORY | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | 10% | since 07/03/2012 |
| WIMBERLY, JONATHAN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | 5% | since 07/03/2012 |
| WRIGHT, CHRISTOPHER | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | 5% | since 07/03/2012 |
| BOULWARE, STEVEN | Individual | DIRECT OWNERSHIP INTEREST; INDIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2023 |
| BOULWARE, THOMAS | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | 13% | since 07/03/2012 |
| ROGENMOSER, ROBERT | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | 10% | since 07/03/2012 |
| WALKER, KATIE | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | 13% | since 07/03/2012 |
| BOULWARE, DOUGLAS | Individual | INDIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/03/2012 |
| BOULWARE, SANDRA | Individual | 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | — | since 07/03/2012 |
| RICE, MARK | Individual | 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | — | since 07/03/2012 |
| PRIORITY MANAGEMENT GROUP, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/01/2024 |
| PROGRESSIVE REHAB SOLUTIONS, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 07/03/2012 |
| BRIDGEPOINTE FINANICAL SERVICES, LLC | Organization | ADP OF THE SNF | — | since 07/03/2012 |
| HUMPHREY, STACIE | Individual | ADP OF THE SNF | — | since 04/03/2023 |
| MAULDIN, JOHN | Individual | ADP OF THE SNF | — | since 04/16/2025 |
| VELLANKI, ANU | Individual | ADP OF THE SNF | — | since 04/16/2025 |
CMS files one row per role, so the 50 rows in the source record cover these 20 parties — each is shown once here with every role it holds. Nothing is omitted.
7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 71% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.1M paid to related parties — landlords or management companies under common ownership — equal to about 21% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in LA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Louisiana Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 195304. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.