The Bradford Skilled Nursing And Rehabilitation
3050 Baird Road, Shreveport, LA 71118 · For profit - Limited Liability company · 146 certified beds · (318) 688-1010 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (31) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (1/5)
- about 18% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 37.1% | 17.8% | 15.4% | worse |
| Long-stay residents who lose too much weight | 7.8% | 5.2% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.2% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 2.1% | 2.0% | better |
| Long-stay residents with depressive symptoms | 4.1% | 2.3% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.2% | 3.5% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 35.8% | 17.9% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 6.5% | 23.2% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 99.0% | 94.9% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.1% | 5.6% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 18.7% | 15.8% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 8.9% | 22.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 2.3% | 3.1% | 1.4% | better than state‡ — see note marked double-dagger below the table |
| Short-stay residents given the seasonal flu vaccine | 89.6% | 76.3% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 21.9% | 28.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 6.0% | 14.8% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.63 | 2.56 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 2.02 | 2.74 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
37.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 48 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 63.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 55 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.65 therapist hours per resident per day in 2026Q1 — more than 90% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 37.1%CMS range 27.5–49.8 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.4%CMS range 7.9–15.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 63.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 58.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 52.7% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 87.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 2.1% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.1% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.7%CMS range 5.1–15.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.48 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 146 beds and averages 100.1 residents a day — about 69% occupied, or roughly 46 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.25 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.20 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.05 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.89 hrs/resident/day on weekends vs 3.39 on weekdays — 15% thinner on weekends. RN hours go from 0.21 to 0.17 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
31 citations, most serious first. The 10 most serious are shown; the remaining 21 are one tap away and print in full.
- Potential for harm · Dcited before2026-03-26 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to report a resident's elopement to the State Survey Agency in accordance with State law, for 1 (#4) of 5(#1, #2, #3, #4, #5) sampled residents.Based on record review and interview, the facility failed to report a resident's elopement to the State Survey Agency in accordance with State law, for 1 (#4) of 5(#1, #2, #3, #4, #5) sampled residents.Findings:Review of the facility's Wandering and Elopement Policy dated 11/15/2023 revealed the following: 3. When the resident returns to the facility, the Director of Nursing Services or Charge Nurse Shall. Examine the resident for injuries; Notify the Attending Physician and report findings and conditions of the resident: Complete and file Report of Incident/Accident; and Document the event in the resident's medical record; Notify regulatory agencies per state guidelines indicated.Review of Resident #4's medical record revealed an admit date of 01/09/2026 with a diagnosis of but not limited to, type 2 diabetes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-26 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews the facility failed to ensure residents plan of care was revised after a change in condition for 1 (#4) of 5 residents whose plan of care was reviewed. The facility failed to revise Resident #4's plan of care after an elopement and after the development of a diabetic ulcer. Based on record review and interviews the facility failed to ensure residents plan of care was revised after a change in condition for 1 (#4) of 5 residents whose plan of care was reviewed. The facility failed to revise Resident #4's plan of care after an elopement and after the development of a diabetic ulcer. Findings: Review of Resident #4's medical record revealed an admit date of 01/09/2026 with a diagnosis of but not limited to, type 2 diabetes mellitus, cognitive communication deficit; aphasia; muscle wasting and atrophy, not elsewhere classified, multiple sites; other abnormalities of gait and mobility, disorientation, unspecified; unspecified dementia, unspecified severity, with anxiety, psychotic disturbance, mood disturbance, and anxiety; anxiety disorder, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice and the comprehensive plan of care for 1 (#4) of 5 sampled residents. The facility failed to develop and implement approaches addressing Resident #4's risk of developing a diabetic foot ulcer. Findings: Review of Resident #4's medical record revealed an admit date of 01/09/2026 with a diagnosis of but not limited to, type 2 diabetes mellitus, cognitive communication deficit; aphasia; muscle wasting and atrophy, not elsewhere classified, multiple sites; other abnormalities of gait and mobility, disorientation, unspecified; unspecified dementia, unspecified severity, with anxiety, psychotic disturbance, mood disturbance, and anxiety; anxiety disorder, and essential (primary) hypertension.Review of Resident #4's admission MDS dated [DATE] revealed Resident #4 t was assessed to have a deep tissue injury on the rigth heel.Review of Resident #4's skin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-24 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations and interviews the facility failed to ensure residents' plans of care were developed and implemented for 2 (#5, #44) of 2 (#5, #44) residents out of a total sample of 37 residents. The facility failed to provide a palm roll for Resident #5 and failed to develop a plan of care for nebulizer treatments for Resident #44. Finding: Resident #5Review of Resident #5's medical record revealed an admit date of 05/20/2024 with a diagnosis of but not limited to muscle wasting and atrophy, lack of coordination, contractures, encephalopathy, atrial fibrillation, essential hypertension, cerebral infarct, and idiopathic progressive neuropathy.Review of Resident #5's annual MDS (Minimum Data Set) dated 08/20/2025 revealed Resident #5's BIMS (brief interview mental status) score was 00 indicating Resident #5 was rarely understood. Further review revealed Resident #5 was totally dependent on facility staff for all ADLs (activities of daily living). Review of Resident #5's comprehensive care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-24 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, observations and interviews, the facility failed to ensure dependent residents who were unable to carry out activities of daily living (ADL) received the necessary services to maintain nail care for 2 (#35, #86) of 3 (#5, #35, #86) residents reviewed for ADLs.Findings:Review of Facility's Care of Fingernails/Toenails Policy revised October 2010 revealed: Purpose: The purpose of this procedure are to clean the nail bed, to keep nails trimmed, and to prevent infections. General Guidelines: 1. Nail care includes daily cleaning and regular trimming.Resident #35Review of Resident #35's medical record revealed an admit date of 07/25/2024 with diagnoses that include in part muscle wasting and atrophy, lack of coordination, and legally blind. Review of Resident #35's MDS (Minimum Data Set) dated 09/10/2025 revealed in part Resident #35 was dependent for bathing, toileting, dressing, and personal hygiene. Observation on 09/22/2025 at 9:30 a.m. revealed Resident #35's fingernails were long, past…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-24 · tag F0693 — failed to provide proper feeding-tube care — patternEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation and interview, the facility failed to provide appropriate treatment and services for 1(#1) of 1(#1) resident reviewed for tube feedings. The facility failed to ensure Resident #1's tube feeding bag and water flush bag were changed daily.Findings:Review of Resident #1's medical record revealed an admit date of 07/30/2025 with the following diagnoses, including in part: hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, dysphagia following cerebral infarction and gastrostomy status. Review of Resident #1's Physician's orders revealed an order dated 07/30/2025 - Enteral Feed one time a day related to dysphagia following cerebral infarction and gastrostomy status - Enteral Nutrition Isosource at 40 ml (milliliter) per hour for 12 hours via pump. Start infusion at 2000 and continue until 0800. Further review revealed an order dated 07/30/2025 - Enteral Feed every 6 hours Enteral: Flush feeding tube with 100 ml of water per hour every 6 hours.Observation on 09/22/2025 at 8:40 a.m. revealed Resident #1's continuous…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews, observations and interviews, the facility failed to provide specialized care needs for the provision of respiratory care in accordance with professional standards of practice for 4 (#18, #19, #44, #75) of 4 (#18, #19, #44, #75) residents reviewed for respiratory therapy. The facility failed to ensure respiratory supplies were changed weekly and stored in a covered device.Findings: Review of the facility's Oxygen Administration policy revised February 2025 revealed in part:Purpose: The Purpose of this procedure is to provide guidelines for safe oxygen administration, and infection prevention associated with respiratory therapy tasks,Steps in the Procedure: 4. Place appropriate oxygen device on the resident (i.e., mask, nasal cannula and /or nasal catheter).5. Oxygen cannula and tubing will be changed within 7-10 days or if visibly soiled. Store in a covered device (i.e., plastic bag, kangaroo pouch) between uses. Resident #18 Review of Resident #18's medical record revealed an admit date of 05/19/2023 with diagnoses that include in part chronic respiratory…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-24 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure residents were free of unnecessary medications for 1 (#1) of 5 (#1, #2, #3, #4, #11) residents reviewed for unnecessary medications. The facility failed to monitor behaviors for Resident #1 while receiving an antidepressant.Findings: Review of Resident #1's medical record revealed an admit date of 07/30/2025 with the following diagnoses, including in part: depression unspecified.Review of Resident #1's Comprehensive Care Plan revealed, in part: The resident uses antidepressant medication related to diagnosis of depression - .change in behavior/mood/cognition; hallucinations/delusions; social isolation, suicidal thoughts, and withdrawal. Review of Resident #1's Physician's orders revealed the following orders:08/14/2025 for Trazadone HCl (Hydrochloride) tablet 100 mg (milligram) give 1 tablet via (by way of) PEG (percutaneous endoscopic gastrostomy)-tube at bedtime for major depressive disorder (MDD). 08/07/2025 - Prozac Oral Capsule 20 mg (Fluoxetine HCl) give 1 capsule via PEG-Tube in the morning for MDD.Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-02 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observations, and interviews, the facility failed to obtain informed consent for side rail use and failed to assess resident for the risk of entrapment from side rails quarterly for 1(#3) of 3(#1, #2, and #3) sampled residents. Findings: Review of the facility's Proper Use of Side Rails policy (revised August 2024) revealed in part: Purpose The purposes of these guidelines are to ensure the safe use of side rails as resident mobility aids and to prohibit the use of side rails as restraints unless necessary to treat a resident's medical symptoms. Definition Physical restraints are defined by the Centers for Medicare and Medicaid Services (CMS) as any manual method or physical or mechanical device, material, or equipment attached or adjacent to the resident's body that the individual cannot remove easily which restricts freedom of movement or normal access to one's body. (Note: The definition of restraints is based on the functional status of the resident and not on the device, therefore any device that has the effect on the resident of restricting freedom of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-08 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to ensure an alleged violation involving abuse was reported to the State Survey and Certification Agency for 1 (#1) of 3 (#1, #2, #3) sampled residents reviewed for abuse. Findings: Review of Facility's Abuse and Neglect Policy (revised October 15, 2022) revealed: Policy Statement - The facility will ensure that each resident has the right to be free from, among other things, physical or mental abuse and corporal punishment. The facility will provide a sage resident environment and protect residents from abuse. Staff to resident abuse of any type: The facility assumes the responsibility upon admission of ensuring safety and well-being of the resident. Staff are expected to be in control of their behavior and behave professionally .Treatment/Management: 2. The management and staff, with physician support, will address situations of suspected or identified abuse and report them in a timely manner to appropriate agencies. Review of Resident #1's medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 21 citations
- Potential for harm · Dcited before2024-10-29 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility's video footage review, and interviews the facility failed to ensure a comprehensive, person-centered care plan had been developed and implemented for 1 (#4) of 4 (#1, #2, #3, #4) sampled residents. The facility failed to ensure, Resident #4 was checked every two hours for incontinence. Findings: Review of Resident #4's medical record revealed an admit date of 07/17/2020 and reentry date of 05/28/2024 with diagnoses including, but not limited to, schizoaffective disorder bipolar type, Alzheimer's disease, history of falls, and osteoarthritis. Review of Resident #4's MDS (Minimum Data Set) dated 08/26/2024 revealed a BIMS (brief interview for mental status) score of 2 indicating severely impaired cognition. Review of Resident #4's comprehensive care plan revealed, in part, the problem of frequent bowel incontinence with intervention including, but not limited to, check resident every two hours. On 10/28/2024 at 2:00 p.m., review of facility's video footage from 10/21/2024 at 11:00…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-29 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview the facility failed to ensure a resident received ADL (Activities of Daily Living) care for 1 (Resident #3) out 4 (Residents #1, #2, #3, #4) residents reviewed. Findings: Review of Resident #3's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses that included, in part a primary diagnosis of muscle wasting and atrophy. Other diagnoses included COPD (Chronic Obstructive Pulmonary Disease), bronchitis, cough, anxiety, dysphagia, bipolar disorder, insomnia, hypertension, pain, and osteoporosis. Review of Resident #3's minimum data sheet dated 09/10/2024 revealed a BIMS (Brief Interview of Mental Status) of 15 which would indicate the resident was cognitively intact. Review of Resident #3's comprehensive care plan revealed a care plan with a focus indicating the resident has an ADL self-care performance deficit related to decreased vision, impaired balance. Interventions included personal hygiene: resident requires assistance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-09 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure residents were treated with dignity and respect. The facility failed to address 1 resident (#1) out of 3 (#1, #2, #3) residents in a dignified and respectful manner. Findings: Review of Facility's Resident Rights Policy (revised October 4, 2022) revealed: Employees shall treat all residents with kindness, respect, and dignity .These rights include the resident's right to: a. a dignified existence; and c. be treated with respect, kindness, and dignity . Review of Resident #1's medical records revealed an admit date of 08/29/2024 and a discharge date of 08/31/2024 with the following diagnoses, including in part: Chronic Obstructive Pulmonary Disease (COPD)/unspecified, centrilobular emphysema, chronic respiratory failure with hypoxia, unspecified diastolic (congestive) heart failure, pneumonia/unspecified organism and pulmonary hypertension/unspecified. Review of Resident #1's Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-22 · tag F0604 — failed to not use physical restraints improperly — patternEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews the facility failed to ensure residents have a right to be free from any physical restraint not required to treat the resident's medical symptoms for 1 (Resident #360) out of 17 (#3, #17, #23, #39, #41, #66, #68, #72, #75, #78, #80, #87, #88, #96, #358, #360 and #361) residents investigated for physical restraints. The facility failed to ensure: 1.) a side rail utilization assessment was completed, 2.) a consent for the use of side rails was obtained, and 3.) a physician's order was in place for the use of bedrails for Resident #360. Review of facility's Use of Restraints policy with a revision date of April 2017 revealed in part: Policy Statement: Restraints shall only be used for the safety and well-being of the resident(s) and only after other alternatives have been tried unsuccessfully. Restraints shall only be used to treat the resident's medical symptoms(s) and never for discipline of staff convenience or for the prevention of falls. Policy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-22 · tag F0700 — patternTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, observations and interviews, the facility failed to ensure correct use and maintenance of bed rails. The facility failed to assess residents for use of bed rails (side rails), obtain an informed consent from resident or resident representative prior to installation of bed rails, and/or obtain physician order for bed rails for 11 (#3, #17, #23, #41, #66, #68, #72, #78, #80, #88, #96) out of 17 (#3, #17, #23, #39, #41, #66, #68, #72, #75, #78, #80, #87, #88, #96, #358, #360 and #361) residents investigated for physical restraints. Findings: Review of the facility's Proper Use of Side Rails policy with a revision date of January 16, 2024 revealed in part: Purpose: The purposes of these guidelines are to ensure the safe use of side rails as resident mobility aids and to prohibit the use of the side rails as restraints unless necessary to treat a resident's medical symptoms. Definition Physical restraints are defined by the Centers for Medicare and Medicaid Services (CMS) as any manual method…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-22 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation of the medication pass, review of current physician orders, and interviews, the facility failed to ensure that it is free from medication error rate of 5% or greater by committing 2 errors (#19, #93) out of 29 opportunities for an error rate of 6.9%. Findings: Resident #19 Observation during medication pass on 08/20/2024 at 8:20 a.m. revealed S6 LPN (Licensed Practical Nurse) administered Fluticasone Propionate and Salmeterol 250mcg (microgram) /50mcg by oral inhalation to Resident #19. Review of Resident #19's current physician orders revealed a 07/16/2024 order for Breo Ellipta Inhalation Aerosol Powder Breath Activated 100-25 mcg/act (actuation) (Fluticasone Furoate-Vilanterol) 1 puff inhale orally one time a day related to chronic obstructive pulmonary disease. During an interview on 08/20/2024 at 2:30 p.m. S6 LPN reviewed Resident #19's medication container from medication cart which read Fluticasone Propionate and Salmeterol 250mcg/50mcg and reviewed Resident #19's physician order and reported the medication was not administered as per the physician order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-22 · tag F0851 — patternElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to electronically submit accurate payroll information for direct care staffing as required. Findings: Review of PBJ (Payroll Based Journal) [NAME] Report 1705D for the fiscal year 2024, 2nd quarter (January 1-March 31) revealed excessively low weekend staffing was triggered. During an interview on 08/22/2024 at 10:10 a.m S1 Administrator reported S5 Human Resources submits the agency staffing information to corporate and corporate submits PBJ report quarterly to CMS (Centers for Medicare & Medicaid Services). S1 Administrator reported the facility had adequate staff. S1 Administrator reported an agency invoice may have been missed or corporate may not have had the agency invoice at the time of reporting. During an interview on 08/22/2024 at 10:25 a.m. S5 Human Resources reported the PBJ staffing report is completed by the corporate office. S5 Human Resources reported when staffing agencies send staffing hours to the facility late, the staffing hours reported to corporate office will show that the facility did not have enough…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interview the facility failed to accommodate the needs of 1 (#78) of 26 sampled residents. The facility failed to ensure Resident #78's call light was within reach. Findings: Review of Resident #78's medical record revealed an admit date of 04/03/2024 with diagnoses that included, in part, parkinsonism, unspecified dementia with psychotic disturbance, type 2 diabetes mellitus, pain unspecified, restlessness and agitation, and insomnia. Review of Resident #78's 06/06/2024 Quarterly MDS (Minimum Data Set) revealed Resident #78 had a Brief Interview Mental Status (BIMS) of 03 which indicated a severe cognitive impairment and required extensive assistance with bed mobility, transfer, and toilet use. Observation on 08/19/2024 at 8:20 a.m. revealed Resident #78's call light was on the bedside table where Resident #78 could not reach it. During an interview on 08/19/2024 at 8:20 a.m. this surveyor asked Resident #78 if he could reach his call light and Resident #78 was observed feeling around on his bed and answered no. Observation on 08/19/2024 at 8:56 a.m.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-27 · tag F0836 — isolatedEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews the facility failed to ensure provision of services in compliance with all applicable Federal, State, and local laws, regulations and codes by failing to investigate an incident involving resident to staff violence for 1 (Resident #1) of 3 (Residents #1, #2, and #3) sampled residents. The facility failed to follow the facility's policy by failing to investigate a resident to staff verbal exchange that progressed to a physical exchange between Resident #1 and S6 LPN (Licensed Practical Nurse). Findings: Review of Workplace Aggression/Violence Policy revised April 2023 Policy Statement It is the policy of this facility that all employees, residents, family members, visitors, contractors, vendors, etc., enjoy a positive, respectful, productive and safe environment while on our premises. Policy Interpretation and Implementation 1. Workplace violence is defined as violent acts (including physical assaults and threats of assaults) directed toward persons at work or on duty. Violent acts include, but are not limited to: a. Verbal or physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record reviews and interview, the facility failed to ensure 1 (Resident #3) of 3 (Resident #1, #2, #3) sampled residents was free of accidents and hazards. Findings: Review of Resident #3's medical records revealed admit date of 12/07/2023 with the following diagnoses, in part: muscle wasting and atrophy/multiples sites, other abnormalities of gait and mobility, other lack of coordination, anxiety disorder/unspecified, shortness of breath, Type 2 diabetes mellitus without complications, pain/unspecified, heart failure/unspecified, and pulmonary fibrosis/unspecified. Review of Resident #3's Comprehensive Care Plan revealed: risk for falls r/t (related to) gait/balance problems, Psychoactive drug use - fall mats x 2, keep bed in low position Be sure the resident's call light is within reach . Review of Resident #3's Physician's Orders revealed an order dated 04/09/2024 - patient to have low bed and fall mats. Observation on 04/15/2024 at 10:10 a.m. revealed Resident #3 lying in bed with call bell hanging off side of bed out of reach. Bed in high position.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-07 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure a physician's order was entered correctly for one resident (#2) of four residents (#1, #2, #3, #4) that were sampled. Findings: Record review of Resident #2's physician telephone orders dated 08/03/2023 revealed, in part, an order for blood glucose checks daily in the a.m. and as needed. Record review of Resident #2's physician orders for August, September, October, and November 2023 revealed the following order, in part: An order with start date of 08/03/2023, Accucheck daily and as needed (blood sugar check). Humalog 100unit/milliliter subcutaneous solution inject subcutaneous per sliding scale finger stick before meals and hour of sleep (four times a day). Time code was for 6 a.m. Parameters, 0-60 hypoglycemic protocol; 61-199=0units; 200-250=2units; 251-300=4units; 301-350=6units; 351-400=9units; [PHONE NUMBER]=12units, recheck in one hour; if greater than 400 call MD (medical doctor). These orders should have read as, blood glucose checks…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-23 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews, observation, and interviews the facility failed to accommodate the needs and preferences of 3 (#4, R1, R2) of 7 (#1, #2, #3, #4, #5, R1, R2) residents who required needed assistance with ADL (Activities of Daily Living) that included transfers, toileting, bed mobility and eating. Findings: Review of the facility's Resident Call Light System Policy revealed, in part: Purpose: The purpose of this procedure is to respond to the resident's request and needs. Policy Implementation: A call light system (audible and visual) is in place and operative in the facility. This system allows individual residents to access a system that notifies nursing that the resident has a need. Residents can communicate with the Nurse's Station from their room and/or bathing and toileting facilities. Purpose: The call light system is activated in the resident's room, the light outside the door is checked and the panel light and volume are checked at the nurse's station to ensure it is working properly. Review of resident #4 clinical record revealed an admit date of 10/07/2023 with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-23 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review the facility failed to ensure grievance were addressed and investigated for 1(#2) of 5 (#1, #2, #3, #4, #5) sample residents. The facility failed to follow their policy/procedures that was presented by the DON (Director of Nursing) for reporting and investigating grievances. Findings: Review of the facility Resident Grievances/Complaints policy - Staff Responsibility revealed the following: Policy Statement Staff members are encouraged to guide residents about where and how to file a grievance and/or complaint when the resident believes that his/her rights have been violated. Policy Interpretation and Implementation 1. Should a staff member overhear or be the recipient of a complaint voiced by a resident, a resident's representative (sponsor), or another interested family member of a resident concerning the resident's medical care, treatment, food, clothing, or behavior of other resident, etc. the staff member is encouraged to guide the resident, or person acting on the resident's behalf, as to how to file a written complaint with the facility.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-07-26 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interviews the facility failed to inform and provide written information to residents or resident's representative concerning the right to formulate an advance directive for 4 (#2, #7, #18, #71) of 32 residents reviewed for advance directives. Findings: Review of facility's Advance Directives policy with a revision date of 05/31/2023 revealed in part: 1. Upon admission, the resident will be provided with written information concerning the right to refuse or accept medical or surgical treatment and to formulate an advance directive if he or she chooses to do so. 7. Information about whether or not the resident has executed an advance directive shall be displayed prominently in the medical record. 8. If the resident indicates that he or she has not established advance directives, the facility staff will offer assistance in establishing advance directives. Resident #2 Review of Resident #2's Medical Records failed to reveal and Advanced Directive. During an interview on 07/25/2023 at 11:15 a.m. S8 Corporate Nurse reported the facility is unable to produce…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-07-26 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and an interview the facility failed to ensure resident's plan of care was reviewed and revised for 1 (#13) out of a total of 25 sampled residents reviewed for plan of care. The facility failed to revise the plan of care for Resident #13 to include refusal of house supplements. Findings: Review of Resident #13's medical record revealed a significant weight loss of 14.17 % in a six-month period. Review of Resident #13's current physician's orders revealed an order dated 04/18/2023 which read house supplement, give 90 mls. (milliliter) by mouth four times a day. Review of Resident #13's May 2023 - July 2023 Medicine Administration Records revealed Resident #13 refused house supplements on the following dates and times: 05/16/2023 at 8:00 p.m. 05/19/2023 at 8:00 a.m., 12:00 p.m. and 4:00 p.m. 05/20/2023 at 8:00 a.m., 12:00 p.m. and 4:00 p.m. 05/21/2023 at 8:00 a.m., 12:00 p.m. and 4:00 p.m. 05/25/2023 at 8:00 a.m., 12:00 p.m. and 4:00 p.m. 06/09/2023 at 8:00 a.m., 12:00 p.m. and 4:00 p.m. 06/21/2023 at 4:00 p.m. 06/24/2023 at 8:00 a.m., 12:00 p.m. and 4:00 p.m.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-07-26 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews, the facility failed to ensure a resident who required assist with activities of daily living (adl) received the necessary services to maintain grooming and hygiene for 1 (#86) of 3 residents reviewed for activities of daily living. The facility failed to ensure Resident #86 received a shower in a timely manner. Findings: Review of facility's Shower/Tub Bath policy with a revision date of October 2010 revealed in part: The purpose of the procedures are to promote cleanliness, provide comfort to the resident and to observe the condition of the resident's skin. Review of Resident #86's MDS (Minimum Data Set) dated 06/26/2023 revealed Resident #86 required a one person assist for personal hygiene. Review of Resident #86's Bath Day Roster revealed Resident #86's shower record: 07/21/2023 at 11:20 a.m. - Friday - Shower (S11 CNA) 07/22/2023 at 2:23 p.m. - Saturday - Not scheduled bath day (S11 CNA) 07/23/2023 at 11:11 a.m. - Sunday - Not scheduled bath day (S11 CNA) 07/24/2023 at 1:32 p.m. - Monday - Not scheduled bath day (S10 CNA)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-07-26 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure there was sufficient staff with appropriate competencies and skill sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. The facility failed to ensure that resident calls for help were answered timely and resident needs were met. Findings: Observation on 07/24/2023 9:30 a.m. revealed resident #18 called for assistance with the use of the call button, the light over resident #18's door came on. An audible call was overhead stating, room [ROOM NUMBER] needs assistance, at 9:35 a.m., 9:45 a.m., and 9:49 a.m., with no response. Further observation failed to reveal any visible staff on the hallway of resident #18's room at the time of resident #18's call for assistance and resident #18's light over the door remained on until 9:55 a.m., when a staff member entered resident #18's room. During an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-07-26 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews the facility failed to provide a safe, functional environment. The facility failed to ensure: 1. Toilets were securely attached to the floor in resident #209's, and resident #7's bathrooms. 2. Resident #24's faucet was attached securely to the bathroom sink 3. Clean out receptacle on 200 hall was warped, uneven and unleveled. Findings: Observation on 07/24/2023 at 8:00 a.m. revealed resident #209's toilet was not secured to the floor and moved around. During an interview on 07/26/2023 at 9:00 a.m. resident #209 reported her toilet was loose and shook when she sat on it. Observation on 07/24/2023 at 8:15 a.m. revealed resident #7's toilet was not secured to the floor and moved around. Observation on 07/24/2023 at 8:20 a.m. revealed resident #24's bathroom faucet was loose and moved around. Observation on 07/26/2023 at 9:10 a.m. with S4 Maintenance Supervisor revealed resident #209's and resident #7's toilets were not secured to the floor and moved around. Observation on 07/26/2023 at 9:15 a.m. with S4 Maintenance Supervisor revealed the clean out…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-07-26 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility failed to accommodate the needs of 2 (#73, #101) of 25 sampled residents observed for accommodation of needs. The facility failed to ensure the call light devices were in a position where they could be activated. Findings: Review of facility's Resident Call Light System with a revision date of June 2023 revealed in part: Purpose: The purpose of this procedure is to respond to the resident's requests and needs. General guidelines: 4. Ensure that the call light is easily reachable by the resident Resident #73 Observation on 07/24/23 at 8:45 a.m. revealed Resident #73's call light lying on Resident #73's floor. During an interview on 07/24/2023, 8:45 a.m. Resident #73 reported she knew how to use the call light but could not reach it. Resident #101 Observation on 07/24/2023 at 9:00 a.m. revealed call light device lying on Resident #101's floor. During an interview on 07/24/2023 at 9:00 a.m., Resident #101 reported she knew how to use the call light but could not reach the device. During an interview on 07/24/2023 at 9:00 a.m., S2 ADON…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-26 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews the provider failed to complete an investigation for 1(Resident #68) of 1(Resident #68) residents after Resident #68 had an injury from an unknown origin. Findings: Review of the facility's policy for investigating injuries with a revision date of December 2016 revealed: Policy statement- The Administrator will ensure that all injuries are investigated. Policy interpretation and implementation revealed, in part: 1. The DON (director of nursing) or a designee will assess all injuries and document clinical findings in the clinical record. 2. If an incident/accident is suspected, a nurse or nurse supervisor will complete a facility approved accident/incident form. The form will be disseminated to the appropriate individuals, for example the Administrator and Director of Nursing Services. Review of the facility's Falls-Clinical Protocol with a revision date of March 2018 revealed the following, in part: Assessment and Recognition 2. The nurse shall assess and document/report the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-26 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews, the facility failed to ensure resident's personal dietary choices were met for 1 (#92) out of 3 (#34, #209, #92) sampled residents reviewed for food. The facility served Resident #92's dislikes. Review of Resident #92's Medical Record revealed admit date [DATE]. Review of Resident #92's MDS (Minimum Data Set) assessment dated [DATE] revealed: Section C: Cognitive Patterns - BIMS (Brief Interview for Mental Status) 15 - intact cognition. During an interview on 07/24/2023 at 8:30 a.m. Resident #92 reported he filled out his dislikes and likes for the kitchen but they keep sending him squash and beets. Resident #92 further reported his dislikes, squash and beets, are on his dietary ticket but the kitchen doesn't pay attention and sends it anyway. Observation on 07/24/2023 at 12:15 p.m. revealed Resident #92's lunch tray contained squash in a bowl. Further observation revealed Resident #92's dietary ticket with dislikes as squash and beets. During an interview on 07/24/2023 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to PRIORITY MANAGEMENT — 38 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.9 | -1.9 vs chain |
| Health inspection | 2 of 5 | 3.2 | -1.2 vs chain |
| Staffing | 1 of 5 | 1.6 | -0.6 vs chain |
| Quality measures | 3 of 5 | 3.4 | -0.4 vs chain |
The other 37 homes this chain runs (chain average 2.9★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| SDB HOLDINGS | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 04/01/2019 |
| BOULWARE, DOUGLAS | Individual | INDIRECT OWNERSHIP INTEREST | — | since 04/01/2019 |
| PRIORITY MANAGEMENT GROUP, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/01/2019 |
| BOULWARE, STEVEN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 04/01/2019 |
| PROGRESSIVE REHAB SOLUTIONS, LLC | Organization | ADP OF THE SNF | — | since 04/01/2019 |
| COLVIN, DAVID | Individual | ADP OF THE SNF | — | since 04/15/2025 |
| GRIMM, TAMARA | Individual | ADP OF THE SNF | — | since 09/19/2018 |
| PETERSON, STEPHEN | Individual | ADP OF THE SNF | — | since 04/16/2025 |
CMS files one row per role, so the 9 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $2.4M paid to related parties — landlords or management companies under common ownership — equal to about 18% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in LA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Louisiana Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 195513. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.