Future Care Chesapeake

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

62.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 718 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Met the expected recovery: 70.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 292 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.53 therapist hours per resident per day in 2026Q1 — more than 83% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 32% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 152 beds and averages 141.5 residents a day — about 93% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.08 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.00 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.07 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.64 hrs/resident/day on weekends vs 4.26 on weekdays — 15% thinner on weekends. RN hours go from 1.12 to 0.71 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 32% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

21 citations, most serious first. The 10 most serious are shown; the remaining 11 are one tap away and print in full.

• Potential for harm · D2026-02-04 · tag F0726 — failed to have competent, trained nursing staff — isolated
  Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on administrative reviews and interviews it was determined the facility failed to ensure that nursing staff members complete skills-based competency training annually. This was evident for 1 of 4 GNAs personnel files reviewed (GNA #15) and 1 out of 1 RN (RN #13) during the investigation phase of a recertification survey. The findings include:On 02/04/2026 at 10:00 AM the surveyor initiated the employee record review of nursing personnel which revealed: GNA #15 was hired on 01/28/2014. Additionally, the employee's personnel file did provide evidence of annual clinical skills competency training documentation between 2015 and 2024.RN #13 did not have annual clinical skills training documentation present in the employee file for years 2023 and 2024. RN #13 was hired on 06/22/2022.On 02/04/2025 at 10:25 AM the surveyor was provided with a copy of performance evaluation policy by the facility. The policy stated: Each employee will have an annual performance evaluation that reviews performance based on expectation identified in the job description. The immediate supervisor is…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2026-02-04 · tag F0730 — isolated
  Observe each nurse aide's job performance and give regular training.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on review of Geriatric Nursing Assistants' (GNAs)personnel files and staff interviews it was determined that the facility failed to ensure that annual performance evaluations were completed at least every twelve months. This was evident for 2 (GNA #15, GNA #9) out of 4 GNA personnel files reviewed during a recertification survey.The findings include: The annual performance evaluation identifies what clinical competency skills the geriatric employee should improve or maintain based on the annual 12-hour competency skills training required for geriatric nursing assistants.A review of the personnel files of four GNA employees was conducted between 10:00 AM and 12 noon on 02/04/2026. GNA #15's personnel record revealed there were no annual performance evaluations found between the years of 2016 through 2026. GNA #15 was hired on 01/28/2014 per the facility personnel file. GNA #9 did not have an annual performance evaluation present for years 2024 or 2025 and was hired on 07/26/2023. At 12 noon on 02/04/2026 the surveyor reviewed the personnel file findings with the Director of…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-02-04 · tag F0812 — failed to store, cook, and serve food safely — isolated
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview, and record review, it was determined that the facility failed to maintain the food service area in a sanitary manner and failed to properly store and label food items. This deficient practice was evident for the kitchen area observed during the recertification survey.The findings include: 1. On 01/29/26 at 7:28 AM, during observation of the main kitchen, the following sanitary concerns were identified:A box containing cans of ginger ale and tomato juice was stored directly on the floor in close proximity to the hand sink floor drain.A spice rack contained an open container of dill weed, approximately two-thirds full, which was undated.Debris was observed in the floor drain located beneath the dishwasher.A pair of used plastic foodservice gloves was observed on the floor near the dishwasher.Multiple broken floor tiles were noted near the dishwasher, with standing gray water present within the crevices.Brown, dried stains were observed on the wall adjacent to the handwashing sink. 2. At 7:31 AM, observation of a freestanding refrigerator unit located…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2026-02-04 · tag F0842 — failed to keep accurate, complete medical records — isolated
  Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on medical record review and interviews, it was determined that the facility failed to maintain medical records in accordance with accepted professional standards and practices that accurately documented the resident current medical diagnosis. This was evident for 1 (resident #3) out of 9 residents reviewed during the recertification survey.The findings include: Review of resident #3 medical record on 02/03/2026 at 09:19 AM revealed a Care Plan Problem dated 12/15/2025 stating that the resident has potential safety risk r/t seizure disorder as evidenced by medication management, a current medication order dated 12/02/2025 for Lamotrigine Oral Tablet 200mg give 1 tablet by mouth one time a day for Seizure and a psychiatric note dated 01/29/2026 stating resident is taking medication Lamotrigine for a diagnosis of Bipolar Disorder. Further review revealed a Diagnosis Report listing all resident #3 diagnoses which did not list a diagnosis of having a seizure disorder. During an interview on 02/03/2026 at approximately 10:00 AM staff member #8 stated and agreed, There is no…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2024-09-20 · tag F0761 — failed to label and store drugs safely — pattern
  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews it was determined that the facility failed to ensure that medications were secured and stored safely. This was found to be evident for 5 out of 7 observations for medication storage during the recertification survey. The findings include: Insulin is a hormone that helps regulate blood sugar levels by moving glucose from the bloodstream into cells for energy. Insulin therapy often is an important part of diabetes treatment. It helps keep blood sugar under control and prevents diabetes complications. It works like the hormone insulin that the body usually makes. 1) During a medication observation conducted on 09/05/24 at 8:00 AM, this Surveyor inspected Registered Nurse (RN) #4's medication cart. The Surveyor discovered an unopened Lispro Kwikpen 100/u/ml insulin pen for Resident #63. The insulin pen was dated 08/30/24 and stored in a plastic bag that had a pharmacy label on it that said refrigerate until open. Following the observation, an interview was…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Pharmacy Service Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-09-20 · tag F0609 — failed to report abuse allegations — isolated
  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview it was determined that the facility failed to ensure that all allegations of abuse were reported to the state agency (SA) within the required reporting timeframe. This was evident for 3 (#100, #69, and #2 ) of 5 residents reviewed for abuse. The findings include: 1) Review on 9/18/24 at 12:06 PM of the facility's investigation filed for the facility reported incident #MD00198616 revealed Resident #100 reported an allegation of abuse to facility staff. According to the statement written by the Social Worker the report of abuse was made on 10/6/23 at 12:15 PM. On 9/19/24 at 9:41 AM a review of the facility email confirmation, sent by the Director of Nursing (DON), revealed that the report had not been sent to the SA until 10/6/23 at 3:14 PM, which was beyond the 2-hour timeframe. An interview with the DON on 9/19/24 at 12:14 PM revealed that the facility had not developed a process to ensure timely submission of allegations of abuse related to the information requested on…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2024-09-20 · tag F0657 — failed to keep the care plan current — isolated
  Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview it was determined that the facility failed to ensure a Resident's care plan was revised in a timely manner. This was found to be evident for 1 (Resident # 113) out of 1 Resident reviewed for care plan revisions. The findings include: During a review of Resident #113's medical records conducted on 09/16/24 at 9:51 AM, it was discovered that the resident fell on [DATE], 07/28/23 & 07/31/23. A care plan is a document that outlines the actions and interventions needed to address a person's health or care needs. It can include information about a patient's health conditions, medications, and healthcare providers. Care plans can help ensure that patients receive consistent care. A review of Resident #113's care plan conducted on 09/16/24 at 10:00 AM, revealed the care plan for falls had not been revised to include the resident's falls on 07/14/23, 07/28/23 & 07/31/23. During an interview conducted on 09/16/24 at 12:19 PM, the Regional Clinical Services Manager stated that after she…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-09-20 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
  Provide care and assistance to perform activities of daily living for any resident who is unable.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record review and staff interview it was determined that facility staff failed to provide ADLs (activities of daily living such as, showers, dressing, and toileting) for a resident who was dependent on them for this care. This was evidence for 1 (101) of 2 residents reviewed for ADL care. The findings include: Hospice care focuses on the care, comfort, and quality of life of a person with a serious illness who is approaching the end of life. www.nia.nih.gov. During a review of complaint #MD00166118 for Resident #101 it was revealed there were concerns regarding the resident's care needs being provided. On 9/18/24 at 9:54 AM a medical record review for Resident #101 revealed a discharge summary from the hospital that noted the resident was on hospice care when s/he fell and broke his/her arm. The family decided to stop hospice care and send the resident to the facility for therapy. An attending physician note dated 2/7/24 noted the resident had advanced dementia (a general term for loss of memory, language, problem-solving and other thinking abilities that are severe enough…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2024-09-20 · tag F0684 — failed to provide proper treatment and quality of care — isolated
  Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews it was determined that the facility failed to ensure a resident's safety. This was found to be evident for 1 (Resident #36) out of 1 resident's reviewed for quality of care during the re-certification survey. The findings include: During an interview conducted on 09/11/24 at 10:33 AM, Resident #36 stated that on 09/07/24 Geriatric Nursing Assistant (GNA) #8 attempted to assist the resident in the transfer from the bed to the electric wheelchair. The resident stated that the GNA assisted him/her from a lying position to a sitting position to the side of the bed. The resident stated that he/she advised the GNA that the back of his/her legs were not flush against the mattress which was required for a safe transfer from the bed to the wheelchair when using the transfer board. The resident further stated that the GNA went behind the bed from where the resident sat and attempted to pull the resident by his/her pants closer to the mattress. As a result, the resident slid off the…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2024-09-20 · tag F0842 — failed to keep accurate, complete medical records — isolated
  Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews it was determined that the facility failed to ensure the accuracy of Residents' medical records. This was found to be evident for 3 (Resident # 18, #106, & 99) out of 46 Residents reviewed during the recertification survey. The findings include: 1) During a review of Resident #18's Medication Administration Record (MAR) conducted on 09/09/24 at 11:44 AM revealed an order for Boost VHC two times a day 60 ml (millimeters) PO (oral) with med pass. A continued review of the MAR revealed that the order for BOOST VHC had been documented that Resident #18 had received Boost at 9:00 AM and 9:00 PM for the entire month of August of 2024 and from September 1, 2024, through September 8, 2024. During an interview conducted on 09/09/24 at 12:09 PM, Resident #18 and his/her assigned Geriatric Nursing Assistant (GNA) #5 stated that the Resident disliked Boost and refused it when offered. Both the Resident and the GNA stated that the Resident would only drink chocolate milk with med pas.…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to FUTURE CARE/LIFEBRIDGE HEALTH — 18 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

CMS files one row per role, so the 36 rows in the source record cover these 20 parties — each is shown once here with every role it holds. Nothing is omitted.

9 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

This home reported $3.7M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MD