Future Care Cherrywood
12020 Reisterstown Road, Reisterstown, MD 21136 · For profit - Limited Liability company · 151 certified beds · (410) 833-3801 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has abuse, neglect, or exploitation citations (F0600, F0609) — most recent Oct 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (66) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 4 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 5 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 13.3% | 20.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.8% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.6% | 0.5% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.2% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 8.2% | 22.8% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.6% | 2.4% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 18.7% | 22.2% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 10.4% | 16.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 97.9% | 96.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.3% | 5.9% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 22.6% | 25.0% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 5.9% | 13.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.9% | 1.1% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 82.8% | 80.6% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 22.2% | 21.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 9.1% | 9.8% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 0.95 | 1.33 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.01 | 1.20 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
53.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 273 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 61.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 108 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.29 therapist hours per resident per day in 2026Q1 — more than 47% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 27% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 53.9%CMS range 48.2–60.4 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.8%CMS range 10.2–15.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 61.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 62.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 56.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 96.7% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 92.5% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.8%CMS range 5.2–12.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.01 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.85 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.07 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.11 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.42 hrs/resident/day on weekends vs 4.03 on weekdays — 15% thinner on weekends. RN hours go from 1.11 to 0.95 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 53% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
66 citations, most serious first. The 11 most serious are shown; the remaining 55 are one tap away and print in full.
- Immediate jeopardy · Jcited before2019-01-28 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of medical records and other pertinent documentation and interviews it was determined that the facility failed to ensure that staff immediately reported observations of suspected abuse to the Administrator as evidenced by abuse being observed on three separate occasions by three different staff members prior to it being reported to the Administrator; failed to ensure supervisory staff reported abuse allegations to the Administrator within 2 hours after the allegation was made as evidenced by nursing supervisor waiting more than 8 hours before reporting the allegation to a Unit Nurse Manager (Resident #41); and failed to report allegations of abuse to the state survey agency (Resident #6). This was found to be evident for 2 out of the 38 residents reviewed during the survey. On January 18, 2019 at 6:25 pm an immediate jeopardy was called by the Office of Health Care Quality related to the facility's failure to protect a vulnerable resident from abuse as evidenced by the facility's failure to report observations of abuse when made; failure to conduct thorough…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-14 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the medical record it was determined that the facility failed to develop a baseline care plan which included initial goals based on admission orders and the instructions needed to provide effective and person-centered care that met professional standards of quality care. This was evident for 1 (#2) of 3 residents reviewed during a complaint survey. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess and evaluate the effectiveness of the resident's care. A baseline care plan must be prepared for all residents within 48 hours of a resident's admission. Its purpose is to provide the minimum healthcare information necessary to properly care for a resident, including, but not limited to, the resident's initial goals based on admission orders, physician orders, dietary orders, therapy services, and social services, until a comprehensive care plan can be completed for the resident. A summary of the baseline care plan as well as a list of the resident's current medications must be given to each…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-10-01 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined that the facility failed to ensure advance directives were offered and documented upon admission for 5 (Residents #1, #2, #5, #70, and #159) of 9 residents reviewed.The findings include:On 9/25/25 at 9:38 AM, review of the electronic medical record for 9 residents revealed that advance directive documentation could not be located for 5 residents (#1, #2, #5, #70, and #159). At 10:15 AM on the same day, surveyor requested documentation from facility staff.On 9/25/25 at 11:40 AM, an interview was conducted with Staff #10 who reviewed the residents' admission dates and facility records. Staff #10 stated:Resident #1 was admitted on [DATE] and was offered an advance directive on 9/8/25.Resident #2 was admitted on [DATE] and was not offered an advance directive until 9/25/25 after the surveyor had requested the documentation.Resident #5 was admitted on [DATE] and declined an advance directive on 8/21/25.Resident #70 was admitted on [DATE] and declined an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-01 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Number of residents sampled: Number of residents cited: Based on observation, interview, and record review, the facility failed to ensure that Resident #36 was provided assistance with meals in a manner that promoted dignity and respect. The failure resulted in the resident's meal tray being left unopened at bedside without staff assistance. Findings include:On 9/25/25 at 9:00 AM, during observation rounds, Resident #36 was observed with his/her meal tray on the bedside table. The tray remained unopened, and the resident made no attempt to self-feed.Interview on 9/25/25 at 9:10am with Geriatric Nursing Assistant (GNA) #19, assigned to Resident #36, revealed that she had assisted the resident with morning care but stated that the resident required assistance with meals. GNA #19 reported that she believed another GNA had been assigned to provide feeding assistance to the resident.During an interview on 9/25/25 at 9:20am, GNA #22 (identified by the facility assignment board as the GNA assigned to feed the resident) stated he was unaware that he had been assigned to feed Resident # 36.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-10-01 · tag F0551 — isolatedGive the resident's representative the ability to exercise the resident's rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and facility staff interviews, it was determined that the facility failed to notify the court-appointed representative of the resident's discharge and to have that representative involved in discharge planning. This was evident for 1 (Resident #161) out of 1 residents reviewed for court-appointed guardianship.The findings include: On October 1, 2025, at 9:21 AM, the NHA and DON were interviewed in reference to the resident having a court-appointed guardian. The DON stated that the facility did not know that the resident had a court-appointed guardian. The facility had assumed that the resident was to return to the assisted living facility where he/she had previously resided. The NHA stated that the caregiver from the facility had been involved in the resident's affairs from the beginning. The caregiver had been in touch with the facility about the resident's discharge planning and was there to pick up the resident when she was discharged from the facility. The DON and NHA felt that they…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-10-01 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interviews with facility staff it was determined the facility staff neglected to provide continence care to a resident who was dependent on staff for assistance. This was found to be evident for 1 (Resident #139) of 5 residents reviewed for Accidents during the facility's survey.Findings include,Resident # 139 was admitted to the facility with the following but not limited to diagnosis; Dementia (decline in cognitive function) and History of Falling.Medical record review on 9/29/25 at 10:10AM revealed the resident had a fall on 7/10/25. Review of the fall investigation provided by the facility revealed the resident was found on the floor by Geriatric Nurse Assistant (GNA # 8) on 7/10/25 at approximately 8:30AM. The resident did not sustain an injury. The resident was found to be soiled and agitated per the investigation.During an interview with the Director of Nursing (DON), on the same date at 11:20 AM, she stated that GNA (#7) who worked the night shift did not provide continence care (support management) to the resident who was incontinent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-10-01 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews and record review, it was determined that the facility failed to involve the court-appointed representative in the development of the discharge plan and failed to ensure that the assisted living facility was a licensed facility for safe discharge. This was evident for 1 (Resident #161) out of 1 residents reviewed for safe discharge.The findings include: On October 1, 2025, at 9:21 AM, the NHA and DON were interviewed in reference to the resident having a court-appointed guardian. The DON stated that the facility didn't know that the resident had a court-appointed guardian. The facility had assumed that the resident was to return to the Assisted Living facility where she had previously been. The NHA stated that the caregiver from the facility had been involved in the resident's affairs from the beginning. The caregiver had been in touch with the facility about the resident's discharge planning and was there to pick up the resident when he/she was discharged from the facility. The DON and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-10-01 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based in staff interviews and record review, it was determined that the facility failed to notify and coordinate with the court-appointed guardian of the resident for discharge proceedings to ensure a safe discharge. This was evident for 1 (Resident #161) out of 1 residents reviewed for safe discharge.The findings include: On October 1, 2025, at 9:21 AM, the NHA and DON were interviewed in reference to the resident having a court-appointed guardian. The DON stated that the facility didn't know that the resident had a court-appointed guardian. The facility had assumed that the resident was to return to the Assisted living facility where she had previously been. The NHA stated that the caregiver from the facility had been involved in the resident's affairs from the beginning. The caregiver had been in touch with the facility about the resident's discharge planning and was there to pick up the resident when she was discharged from the facility. The DON and NHA felt that they were familiar enough with the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-10-01 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, medical record review and interviews with facility staff it was determined the facility staff failed to follow professional standards of practice when administering medications to a resident. This was found to be evident during medication administration observation for 1 (Resident # 20) of 49 resident's observed during the survey.The findings include: On 9/26/25 at 08:00AM a medication administration observation was done for Resident # 20. The nurse (Registered Nurse # 9) poured the resident's scheduled 8:00AM medications into a medication cup. In addition to the scheduled medications, the nurse poured Baclofen 5 mg (1) tablet into the medication cup. The nurse stated that although the medication is not scheduled until 10:00AM the resident likes to receive the Baclofen 5 mg tablet with his/her 8:00 medications.A review of the physician orders on the same date for Resident # 20 on the same date revealed the following: Baclofen 5 mg 1 tablet po (by mouth) tid (three times daily). The scheduled administration times were 10:00AM 14:00 PM (4:00PM and 22:00…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-10-01 · tag F0675 — failed to support quality of life — isolatedHonor each resident's preferences, choices, values and beliefs.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, it was determined that the facility failed to ensure a resident's dignity, respect, and quality of life by not providing access to a call bell. This deficient practice was evident for 1 (Resident #159) of 10 residents reviewed for dignity concerns. The findings include:On 9/29/25 at 1:26 PM, Resident #159 stated he/she had been sitting in the wheelchair since 11:00 AM and did not have access to the call bell. Observation revealed the resident's call bell was wrapped around the bedrail of the bed, positioned behind the resident and out of reach.On 9/29/25 at 1:28 PM, the Director of Nursing was notified of the finding. The DON entered the room with the nurse assigned to Resident #159 and conducted bedside education on proper call bell placement to ensure resident access.
- Potential for harm · D2025-10-01 · tag F0839 — isolatedEmploy staff that are licensed, certified, or registered in accordance with state laws.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, it was determined that the facility failed to ensure nursing staff were licensed, certified, or registered in accordance with applicable State laws. This deficient practice was evident for 1 (Staff #3) of 2 staff reviewed.The findings include:On 9/24/25 at 7:58 AM, during the initial tour of Unit 3, the dry erase board was observed to list Staff #3 as a Registered Nurse (RN) assigned to residents. At 8:33 AM the same day, Staff #3 was observed wearing an identification badge displaying RN.On 9/26/25 at 10:47 AM, review of Staff #3's personnel file revealed documentation of an active Licensed Practical Nurse (LPN) license. Verification with the Maryland Board of Nursing confirmed that Staff #3 had an active LPN license only, with no active RN license. The record indicated a prior RN application denied in 2016, with the status still listed as pending. During the same review, Staff #11 and the Nursing Home Administrator were interviewed and confirmed the discrepancy. Staff #11 stated they believed Staff #3 held a New Mexico RN license.On 9/29/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 55 citations
- Potential for harm · Dcited before2025-10-01 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, it was determined that the facility failed to maintain accurate and complete records for residents. This deficient practice was evident for 2 (Residents #139 and #161) of 3 residents reviewed during the facility's recertification survey. The findings include: 1.) Medical record review on 9/29/25 at 10:10AM revealed Resident # 139 was admitted to the facility with the following but not limited to diagnosis: Dementia and had a fall on 7/10/25. Review of the fall investigation provided by the facility revealed the resident was found on the floor by GNA (#8) on 7/10/25 at approximately 8:30AM. Further review of the resident care plan for actual falls did not have documentation of the fall or interventions. The last update to the resident care plan was dated 10/7/21. During an interview with the DON on the same date at 10:40 AM, she was asked if the resident care plan was updated after the resident was found on the floor by the GNA (#8) on 7/10/25. The DON stated that when a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-01 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, it was determined that the facility failed to implement infection prevention and control practices by not ensuring oxygen equipment was dated when placed into use and by not ensuring staff donned appropriate personal protective equipment (PPE) while providing care to a resident on Enhanced Barrier Precautions (EBP). This deficient practice was evident for 2 (Residents #70 and #17) of 30 residents reviewed for infection control practices during the facility's recertification survey.The findings include: 1.) On 9/24/25 at 8:33 AM, Resident #70 was observed with an oxygen setup. The humidifier bottle and oxygen tubing attached to the resident's oxygen concentrator were noted to be in use but were not dated. At that time, Surveyor located Staff #3, who was identified as responsible for the care of Resident #70. Staff #3 confirmed the humidifier bottle and tubing were in use and acknowledged that they were not dated as required. Staff #3 then obtained a new humidifier bottle and oxygen tubing, placed them on the resident's concentrator,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-06-06 · tag F0657 — failed to keep the care plan current — widespreadDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of resident medical records and interviews with facility staff, it was determined that the facility failed to 1) hold/document care plan meetings of the interdisciplinary team for residents at the time of the quarterly revision of their care plan, and 2) revise residents' care plan based on their health status. This was evident for 8 (#18, #29, #40, #44, #49, #67, #111, and #115) of 10 residents reviewed for care plan meetings during the annual survey. The findings include: Care plans are developed for residents to guide the care that residents receive in the facility. They are required to be developed within 7 days of completion of a resident's admission comprehensive Minimum Data Set (MDS) assessment and revised at least every quarter (or more often as needed). The facility is required to have care plans developed and revised by an interdisciplinary team including: the attending physician, a registered nurse, a nursing aide, a representative from dietary services, the resident, and the resident's representative (as practicable). 1a) During a review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-06-06 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, it was determined that the facility failed to adhere to professional standards for food service safety. This was evidenced by the facility's failure to: 1) seal, label, and properly store food, 2) maintain proper function of the walk-in freezer, 3) monitor refrigerator temperatures, 4) monitor food temperatures, and 5) ensure the removal of expired food supplements. This was evident in the facility kitchen and 2 of 3 unit nourishment rooms observed during the survey. This had the potential to affect all residents. The findings include: 1) On 5/18/23 at 08:15 AM a tour of the facility's walk in refrigerator in the kitchen was conducted. There were 2 drink cups on the refrigerator shelf with amber liquid, one covered with a lid, one uncovered. There was no identification of the contents or date for either of the cups. On another shelf there was a 5 pound bag of part skim shredded mozzarella cheese that was approximately 25% full, that was gaping open. There were 2 cardboard boxes on the floor containing food. One was labeled and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-06 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, it was determined that the facility failed to develop and implement appropriate, comprehensive, person centered care plans. The care plan was not developed for 3 (Residents #18, #53, and #356), or implemented for 2 (Resident #18 and #67) of 11 residents reviewed during the annual survey. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess and evaluate the effectiveness of the resident's care. A contracture is a permanent tightening of the muscles, tendons, skin, and nearby tissues that causes the joints to shorten and become very stiff. 1a) Investigation of self-reported incident MD00189698 was conducted on 5/30/23 at 10:00 AM. The incident was regarding Resident #53 who was noted to have two areas of purple discoloration on the right forearm dated 03/03/23. Further review of Resident #53's medical record revealed a diagnosis of vascular dementia, schizoaffective disorder, and deep vein thrombosis. Also, it showed that Resident #53 had taken anticoagulants from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-06 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on reviews of a clinical record and a facility reported incident (FRI), review of the facility investigation, and interviews with the resident and staff, it was determined that the facility staff failed to treat residents with dignity and respect by not assisting a resident with toileting when requested. This was evident for 1 (Resident #50) of 24 residents reviewed for abuse during the survey. The findings include: Review of facility reported incident MD00190945 on 05/23/23 revealed an allegation that GNA #29 told Resident #50 that S/he could not use the bedpan immediately on 04/05/23. A review of the facility Resident Right's and Services policy on 06/05/23 at 10 AM, revealed section C -2 which indicated the resident has the right to receive treatment, care and services that are in an environment that promotes maintenance or enhancement of each resident's quality of life. Section C - 3 indicates a resident has the right to have a dignified existence, self-determination, and communication with access to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-06 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews with the facility staff and resident, it was determined the facility failed to ensure that a resident who chooses to go to the 1st floor to eat lunch in the main dining room and attend activities like bingo and music is aided to get prepared and transferred out of bed to a wheelchair for escort assistance. This was evident for 1 (#127) of 4 residents investigated for activities during a Medicare/Medicaid survey. The findings include: An interview was conducted with resident #127 on 5/18/23 at 10:37 AM. The resident was asked if he/she attends activities. Resident #127 pointed to a sign posted on the wall Please take downstairs for lunch, music and bingo. Review of resident #127's medical record on 5/23/23 revealed the resident was admitted to the facility on [DATE]. Review of the admission activity assessment dated [DATE] indicated that resident #127 presented with the activity potential to plan his/her own day but requires invitation, motivation, and encouragement needing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-06 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews, it was determined that the facility failed to 1) ensure the resident/responsible party was provided information in a manner easily understood by the resident or resident representative to formulate an advanced directive and offered the opportunity to develop an advanced directive, and 2) document/file the resident's advanced directive on their medical record. This was evident for 2 (Resident #40 and #111) of 10 sampled residents for advanced directives, and one resident ( #44) of 10 residents' advanced directive reviewed during the annual survey. The findings include: An advance directive is a written statement of a person's wishes regarding medical treatment, often including a living will, made to ensure those wishes are carried out should the person be unable to communicate them to a doctor. It is a legal document in which a person specifies what actions should be taken for their health if they can no longer make decisions for themselves because of illness…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-06 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and reviews of the facility administrative records, it was determined that facility staff failed to promote care for a resident in an environment that maintains or enhances each resident's dignity and privacy. This was evident for 2 (Resident #6, #259) of 2 residents observed during the annual recertification survey. The findings include: 1) The observation was made on 5/18/23 at 3:00 PM of Resident #6 lying in bed in his/her room with three beds and staying with one other resident. Resident #6's bed faced the window, so the resident's foot showed at the room door side. At 3:04 PM on 5/18/23, an X-ray technician (Staff #41) entered the room and prepared an X-ray for Resident #6. The surveyor came out of the room and observed staff #41's care from the hallway. The surveyor observed Resident #6 was shouting help, help without any procedure being performed. At 3:07 PM on 5/18/23, a Licensed Practical Nurse (LPN #42) entered the room to help the resident. The surveyor observed Resident #6's room was widely opened, and a privacy curtain was not applied…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-06 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, it was determined that the facility failed to ensure that resident care areas were in good repair. This was evident for 3 of 33 resident rooms located on the first floor, and 1 of 3 unit nourishment rooms. The findings include: On 05/18/23 at 11:08 AM, an observation of Resident #67's room was conducted. The privacy curtain had a hole at the top of the curtain in the netted area, which was approximately 4-5 inches in diameter. There was also a loose, displaced floor tile in the resident's bathroom next to the toilet. On 05/22/23 at 09:23 AM, an interview with Resident #18 was conducted. The resident stated that cleanliness in the room and bathroom has been an issue, but only recently. On 05/22/23 at 11:11 AM, an observation of Resident #18's bathroom was conducted. There was damaged drywall with deep scrapes on the wall next to the toilet. The drywall was puckered, and there was a hole in the drywall at the level of the cove molding, an area of approximately 8-10 inches long, 4 inches wide. On the back wall, behind the toilet, the flange where the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-06 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of a medical record, and staff interview, it was determined the facility staff failed to obtain a physician's order to use a restraint on a resident. This was evident for 1 (Resident #117) of 2 residents reviewed for physical restraints during an annual recertification survey. The findings include: During an observation of the unit 3 on 05/19/23 at 11:09 AM, Resident #117 was observed in her room, seated in a wheelchair, with a lap seat belt across his/her lower abdomen. In an brief interview with Resident #117, Resident #117 was unable to answer any questions or unlock/remove the seatbelt when asked. In an interview with Staff Member #34 on 05/19/23 at 11:10 AM, Staff Member #34 stated that Resident #117 is unable to remove a connected seatbelt. Staff Member #34 stated that Resident #117 is currently using a rental wheelchair and that Resident #117 does not need a seatbelt while seated in the wheelchair. Staff #117 stated that a staff member must have hooked the seatbelt. In an interview with GNA #37 on 05/19/23 at 2:23 PM, GNA #37 stated that S/he was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-06 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on reviews of a facility reported incident, reviews of administrative records, and staff interviews, it was determined that 2 GNA staff members failed to immediately notify administrative staff when they observed bruising to a resident's left hand. This was evident for 2 (GNA's #35, #38) of 2 GNA's reviewed for abuse during an annual recertification survey. The findings include: Review of facility reported incident (FRI) MD00183120 on 05/25/23 revealed an allegation of an injury of unknown source. Resident #359 was observed on 09/05/22 with edema, bruising, and discoloration to the left 4th and 5th fingers. The injury extended into the knuckle and lateral aspect of the left hand. Resident #359 suffers from cognitive impairment and was unable to tell staff what had happened. The facility initiated an abuse investigation at this time. Resident #359's physician was notified, and orders were obtained for pain medication and an X-ray of the left hand/fingers. The X-ray showed that Resident #359 showed a proximal fifth finger fracture with minimal displacement. Further review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-06 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interviews and a review of the facility's self-report investigations, it was determined that the facility failed to thoroughly investigate alleged violations and employee-to-resident abuse. This was evident for 2 (Resident #6 and #18) of 22 facility reported incidents of abuse allegations investigated during the annual survey. The findings include: 1) On 5/22/23 at 10:26 AM, a review of facility-reported incident MD00188046 revealed that a Geriatric Nurse Aide (GNA #8) observed a Licensed Practical Nurse (LPN #20) slap Resident #6 on 1/13/23. Further review of the facility follow-up self-report dated 1/13/23 stated that LPN #20 stated that the resident swung his/her arm at LPN #20's face and knocked her shield off. LPN #20 stated that when the resident did that, LPN #20 put her arm up to block the resident from hitting her in the face. The surveyor reviewed the facility's investigation on 5/22/23 at 1:00 PM. The review revealed that the Director of Nursing (DON) interviewed with GNA #8 and LPN #20. The facility incident investigation form stated that three staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-06 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of a complaint intake, medical record review, and staff interview it was determined that the facility failed to document the bases leading up to a transfer of a resident to the hospital in the medical record including an accurate reason for the transfer. This was evident for 1 (Resident #349) of 5 residents reviewed for hospitalization. The findings include: On 6/5/23 complaint intake, MD00169068 was reviewed related to resident #349. Based on a review of the complaint intake the resident passed on 7/8/21. A review of resident #349's closed medical record on 6/5/23 at 9:00 AM revealed that the resident was transferred out of the facility to a hospital on 6/8/21 and transferred back to the facility on 6/17/21. A review of the medical record did not reveal a change in condition assessment which would have described the resident's condition, and what interventions were performed for the resident, prior to EMS notification and transfer out of the facility. The Hospital Transfer Form dated 6/8/21 was the only document that indicated the resident's transfer to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-06 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview, it was determined the facility failed to notify the resident/resident representative in writing of a transfer/discharge of a resident along with the reason for the transfer. This was evident for 1(#142) of 5 residents reviewed for hospitalization during the annual survey. The findings include: A review of Resident #142's closed medical record on 5/10/23 at 1:02 PM revealed the resident was transferred to the hospital on 4/11/23 due to a change in medical condition. The eINTERACT change of condition note that documented Resident #142 was transferred to the hospital indicated that the resident's family was updated, however, there was no written documentation that the responsible party and/or resident was notified in writing of the hospital transfer. On 5/22/23 at 3:24 AM the DON was asked if there was any documentation to show, who was notified in writing of the facility-initiated transfer of the resident to the hospital on 4/11/23 and a copy of the written notification. The DON indicated that notifications were done by phone and that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-06 · tag F0624 — isolatedPrepare residents for a safe transfer or discharge from the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview, it was determined that the facility failed to orient, prepare, and document a resident's preparation for a transfer to the hospital. This was identified for 2 (#73 and #349) of 5 residents reviewed for hospitalization during the annual survey. The findings include: 1) Review of resident #73's medical record on 5/23/23 revealed resident #73 was transferred to a hospital due to abnormal blood work on 2/16/23 at 12:45 PM. The Hospital transfer form and SBAR Communication Form (situation, background, assessment, and recommendation) were written by a registered nurse (staff # 46). A review of both documents did not reveal that resident #73 was informed of the facility-initiated transfer and what was done to prepare the resident for transfer to the hospital. On 05/26/23 at 2:43 PM, staff #46 was interviewed as he was sitting at a computer to look up and review his documentation regarding the transfer of resident #73 to the hospital on 2/16/23. The registered nurse was unaware of the protocol to document the orientation and preparation of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-06 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview it was determined the facility failed to notify the resident/resident representative in writing of the bed hold policy upon transfer of a resident to an acute care facility. This was evident for 1 (#142) of 5 residents reviewed for hospitalization during the annual survey. Findings include: The bed-hold policy describes the facility's policy of holding or reserving a resident's bed while the resident is absent from the facility for therapeutic leave or hospitalization. On 5/10/23 at 1:02 PM, a review of Resident #142's closed medical record revealed Resident #142 was transferred to the hospital on 4/11/23 for a change in medical condition. Further review of Resident #142's closed medical record documentation revealed the responsible party was notified, however, there was no written documentation that the resident or their responsible party was given a copy of the bed hold policy. On 5/22/23 at 3:24 PM, the Director of Nursing (DON) was asked about the notification process. She stated that it was done verbally by phone and that a written…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-06 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews, it was determined that the facility failed to accurately complete a resident's Minimum Data Set (MDS) assessment. This was evident for 1 (Resident #67) of 2 residents reviewed for position and mobility, and 1 (Resident #97) of 3 residents reviewed for misappropriation of property during this annual survey. The findings include: The Minimum Data Set (MDS) is a federally mandated process for clinical assessment of residents in Medicare and Medicaid certified nursing homes. MDS assessments are required for residents on admission to the nursing facility and then periodically, within specific guidelines and time frames. This process provides a comprehensive assessment of each resident's functional capabilities and helps nursing home staff identify health problems. The Assessment Reference Date (ARD) is the date the assessment is due to be completed and includes a 7-day look back period for assessment details of the resident. A contracture is a permanent tightening…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-06 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews it was determined that the facility failed to provide the resident and their representative with a summary of the baseline care plan. This was evident for 1 (Resident #67) of 5 residents reviewed for baseline care plan. The findings include: 05/19/23 at 10:56 AM Resident #67 was interviewed and said that he/she did not remember being invited to or attending any care plan meetings or receiving any written care plan documents. Resident #67 also stated that he/she did not know if his/her spouse attended care plan meetings. On 05/25/23 at 11:47 AM, a record review revealed that the resident was readmitted to the facility on [DATE] and a baseline care plan was created on 4/27/23. Review of a printed copy of the baseline care plan provided by the facility revealed that the baseline care plan for Resident #67 had a blank signature line. On 5/24/23 at 1:30 PM, an interview with Unit Manager (Staff #18) was conducted. When asked about the facility ' s process for the baseline care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-06 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a complaint, reviews of active and closed records, and staff interviews, it was determined that the facility staff failed to administer eye medications to a resident as prescribed by the resident's physician. This was evident for 1 (Resident #352) of 13 residents reviewed for quality of care during an annual recertification survey. The findings include: A review of complaint MD00180778 on 05/31/23 revealed an allegation Resident #352 did not receive his/her eye medications as instructed by the physician. A review of Resident #352's closed medical record on 05/31/23 revealed that Resident #352 had been admitted to the facility on [DATE] with diagnoses that include a history of a torn retina, retina detachment, and glaucoma. Resident was seen by an ophthalmologist on 06/22/22. Resident #352 was given 2 prescriptions for eye drops at that time. The first eye medication order was for MURO 128, 5 %, place one drop into the right eye four times a day. The second eye medication order was for Durezol, 0.05%,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interviews it was determined that the facility failed to ensure that the resident's environment remained free of accident hazards. This was evident for 1 of 3 unit nourishment areas observed. The findings include: On 6/5/23 at 12:25 PM, a tour of the nourishment rooms was conducted. In the Unit #1 nourishment room, a partially full, 32 ounce bottle of One Shot drain cleaner was found on the counter next to the microwave oven. There was no lock on the door. On 6/5/23 at 12:25 PM, the Corporate Director of Nursing (Staff #25), who was on the unit, was shown the bottle of One Shot drain cleaner on the counter. She immediately removed the bottle. When asked if there were any wandering residents who may have access to the unlocked nourishment room, she stated that there was one resident on the unit who wanders but that resident was under a one to one observation. On 6/6/23 at 11:10 AM in an interview with the Corporate Nurse (Staff #23), he stated that locks had been placed on all of the nourishment room doors.
- Potential for harm · D2023-06-06 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a complaint, reviews of a medical record, and staff interviews, it was determined that the facility staff failed to 1) ensure follow-up with the pain doctor and 2) ensure documenting pain assessment evidenced by no pain assessment recorded for a resident whose pain noted by a geriatric nurse aide. This was evident for 2 (Resident #44 and #356) of 5 residents reviewed for pain management during the annual survey. The findings include: 1) During an interview with Resident #44 on 05/18/23 at 11:40 AM, the resident stated that he/she had chronic knee, ankle, shoulder, and left-side pain. He/she also explained his/her routine pain medications were working, but the facility did not arrange a follow-up pain doctor's appointment. A review of Resident #44's medical record on 05/24/23 at 2:42 PM revealed that the resident was admitted to the facility in December 2021 with a past medical history that included, but was not limited to, hemiplegia and hemiparesis, chronic obstructive pulmonary disease, embolism, and thrombosis of deep vein of the right upper extremity. Further review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-06 · tag F0711 — isolatedEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
What the surveyor found here — the official record, unedited, may be distressing
Based on medical record review and staff interview it was determined the physician's progress notes were not in the resident medical records the day the resident was seen. This was evident for 1 (#73) of 5 residents reviewed for hospitalization during the annual survey. The findings include: On 5/23/23 at 8:04 AM a record review was done for Resident #73. Review of resident #73's attending physician (staff #41) notes revealed multiple progress encounter notes that were created a few days after resident #73 was seen. An encounter note with an Effective Date (Date of Service) of 2/22/23 was created and signed by the physician on 2/28/23. An encounter note with an Effective Date of 3/24/23 was created and signed by the physician on 3/28/23. An encounter note with an Effective Date of 5/12/23 was created and signed by the physician on 5/17/23. Copies of the sample notes were requested on 5/26/23 and reviewed with the nursing home administrator and the director of nursing at 4 PM on 5/26/23. The director of nursing acknowledged the notes were not done on the day of the visit.
- Potential for harm · D2023-06-06 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on complaint and reviews of a closed clinical record, it was determined the facility failed to timely provide a medication to meet the needs of a resident. This was evident for 1 (Resident #355) of 14 complaints reviewed during a recertification survey. The findings include: A review of complaint MD00170436 on 06/05/23 revealed an allegation Resident #355 was not provided with quality care. Resident #355 was admitted to the facility on [DATE] with diagnoses that include but are not limited to prostate cancer and testicular hypofunction. A review of Resident #355's closed medical record on 06/05/23 revealed a physician order, dated 07/08/21, instructing the nursing staff to apply an Androderm 2 MG/24 HR, transdermal patch, one time every other day for hypogonadism. A review of Resident #355's July 2021 medication administration record (MAR) on 06/05/23, revealed that the nursing staff was unable to administer Resident #355's medicated patch from 07/09/21 thru 07/25/21 due to that patch not being delivered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-06 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and staff interview it was determined the facility failed to keep a resident's drug regimen free from unnecessary drugs by failing to follow the physician-ordered blood pressure parameters for administration. This was evident for 1 (#29) of 6 residents reviewed for unnecessary drugs during the annual survey. The findings include: Blood pressure is a measurement of the pressure that the blood places on the arteries as it is moving through the arteries. The top number is the systolic pressure, which is a measurement of the pressure when the heart pumps the blood out into the arteries. The bottom number is the diastolic pressure which is a measurement of the pressure when the heart is between beats (resting). On 5/24/23 at 10:21 AM a review was conducted of Resident #29's medical record. A review of the November 2022 physician's orders revealed an order for Losartan 50 mg a medication used to treat blood pressure. Give 1 tablet by mouth one time a day related to Essential Hypertension. The order stated to hold for Systolic Blood pressure (SBP) less than…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-06 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and reviews of administrative records, it was determined that facility staff failed to keep medication carts locked when unattended, and keep medications labeled/in their packaging. This was evident for 1 of 3 nursing units observed during the annual recertification survey. The findings include: During an observation of the first-floor nursing unit on 06/02/23 at 9:58 AM, the nurse surveyor observed an unlocked and unattended medication cart (Unit 1 cart C) outside in the hall by room [ROOM NUMBER]. LPN #42 Came out of the room and acknowledged that S/he failed to lock the medication cart before entering room [ROOM NUMBER] to pass medications to a resident. During an observation of medication cart for Unit 1, cart C on 06/02/23 at 10:25 AM, the surveyor observed a medication cup with pills (5 pills) in the top drawer of the medication cart. The pills were not in their original packaging, nor could they be identified. LPN #42 Stated that these pills were for another…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-06 · tag F0790 — failed to provide dental care — isolatedProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — the official record, unedited, may be distressing
Based on medical record review and interview it was determined that facility staff failed to follow up on dental care. This was evident for 1 (resident #44) of 2 residents reviewed for dental during the annual survey. The findings include: On 5/26/22 at 10:00 AM the surveyor had an interview with Resident #44. During the interview the resident stated s/he needed to follow up with dentist regarding oral surgery which was not arranged. Further review of Resident #44's medical record revealed that the resident was seen by a dentist on 9/29/22 for referral oral surgery for extracting teeth. However, no follow-up schedule was arranged. During an interview with the Director of Nursing (DON) and Nursing Home Administrator (NHA) on 5/31/23 at 8:55 AM. The NHA stated that Resident #44 had a consultation with an outside dentist and the resident refused surgery at that time. However, there was no documentation regarding Resident #44's refusal.
- Potential for harm · Dcited before2023-06-06 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interviews, it was determined that the facility failed to maintain medical records that are complete and accurately documented. This was evident for 1 (Resident #67) of 5 residents reviewed for pressure ulcers. The findings include: Pressure ulcers (commonly called bedsores) are injuries to skin and underlying tissue resulting from prolonged pressure on the skin. They most often develop on skin that covers bony areas of the body, such as the heels, ankles, hips and tailbone. Bedsores can develop over hours or days. Most sores heal with treatment, but some never heal completely. Pressure ulcers are categorized by their stage (1-4, or unstageable) which indicates their depth. Assessment also includes, but is not limited to, the location on the body, the size, any observed evidence of healing or worsening, and whether or not it was present on admission. On 05/30/23 at 12:42 PM in an interview with the DON, Staff #3, the DON stated that Resident # 67's left medial knee pressure ulcer resolved on 4/20/23, reopened 5/7/23, and the resident was seen and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-06 · tag F0943 — isolatedGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on reviews of a facility reported incident, reviews of administrative records, and staff interviews, it was determined that the facility failed to confirm, and agency geriatric nursing assistant (GNA) had received abuse education prior to allowing the agency GNA to work with residents. This was evident for 1 (staff #35) of 2 GNA's reviewed for abuse education during an annual recertification survey. The findings include: Review of facility reported incident (FRI) MD00183120 on 05/25/23 revealed an allegation of an injury of unknown source. Resident #359 was observed on 09/05/22 with edema, bruising, and discoloration to the left 4th and 5th fingers. The injury extended into the knuckle and lateral aspect of the left hand. Resident #359 suffers from cognitive impairment and was unable to tell staff what had happened. The facility initiated an abuse investigation at this time. Resident #359's physician was notified, and orders were obtained for pain medication and an X-ray of the left hand/fingers. The X-ray showed that Resident #359 showed a proximal fifth finger fracture with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-01-28 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview with the facility staff it was determined that the facility failed to ensure Minimum Data Set (MDS) assessments accurately reflected the resident's status as evidenced by failure to: 1. assess medication usage and 2. assess the resident's skin condition. This was found to be evident for 1 out of 8 residents (Resident #46) reviewed for pressure ulcers and 1 out 7 residents (Resident #42) reviewed for unnecessary medication during the investigative stage of the survey. The findings include: The MDS is a federally-mandated assessment tool used by nursing home staff to gather information on each resident's strengths and needs. Information collected drives resident care planning decisions. MDS assessments need to be accurate to ensure each resident receives the care they need. 1. On 1/28/19 Resident #42's medical records revealed an MDS with an assessment reference date (ARD) 11/3/18 which documented that the resident had not received any psychotropic medication during the 7 day look back. Review of the medical records reveals an order for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-01-28 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview with facility staff, it was determined that the facility failed to develop a care plan related to a resident's activities preference/needs. This was evident for 1 out of 5 residents (Resident #122) reviewed for activities. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is valuable in preventing avoidable declines in functioning or functional levels. It must reflect immediate steps for assuring outcomes which improve the resident's status and progress. 1. Observation of Resident #122 on 1/17/19 at 9:06 AM, 11:31 AM and 1:32 PM, in the same position with the television on in the room. The assigned GNA (Staff #43) had entered the room at 11:31 AM and stated that she was in there to change his/her position. When Resident #122 was observed again at 1:32 PM s/he was in the same position in bed with the television on. There was no other noted interaction occurring with the resident. The room was noted as dark on all observations that day. Review of the medical record on 1/23/19 for Resident #122…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-01-28 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview with staff it was determined that the facility failed to have effective systems in place to ensure residents and or responsible parties were included in the development and review of a resident's care plan (Resident #56); and the facility failed to revise care plans related to a residents transition to long term care (Resident #56); significant weight loss (Resident #127 and #122); activity preferences (Resident #131); development of a rash (#108); and a series of falls (Resident #115). This was found to be evident for 6 out of 38 residents reviewed during the investigative portion of the survey. The findings include: Minimum Data Set (MDS) is a standardized assessment tool used to assist with planning residents' care. 1) On 1/24/19 review of Resident #56's medical record revealed a diagnosis of dementia. A Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 11/25/18 revealed the resident had a BIMS (Brief Interview for Mental Status) score of 11 out of 15 indicating mild cognitive impairment. The resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-01-28 · tag F0676 — failed to keep up residents' daily-living abilities — patternEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, interview and observation it was determined that the facility failed to: have an effective system in place to ensure restorative nursing services were put in place after a resident was discharged from therapy (Resident #87 and #122); and to provide adequate assistance to the resident for nutritional intake while providing independence (Resident #57). This was found to be evident for 2 out of 2 residents reviewed for Rehab and Restorative services and 1 out of 4 meal observations. The findings include: 1) On 1/23/19 review of Resident #87's medical record revealed the resident had resided at the facility for several years and had a current care plan for: Restorative Therapy to improve functional ability. This care plan was initiated on 9/27/18 and included the following: Ambulate 80 feet with rolling walker with contact guard by Restorative Aide; Participate in program two times a week. Review of the Physical Therapy Discharge Summary, signed 8/3/18, revealed the following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-01-28 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, observation and interview with facility staff it was determined that the facility failed to provide activities for an individual based on their assessment. This was evident for 3 of 5 residents reviewed for activities (Resident #122, #131 and #41). The findings include: 1) Observation of Resident #122 was observed on 1/17/19 at 9:06 AM, 11:31 AM and 1:32 PM, in the same position with the television on. The assigned GNA Staff #43 had entered the room at 11:31 AM and stated that she was in there to change his/her position. When Resident #122 was observed again at 1:32 PM s/he was in the same position in bed with the television on. There was no other noted interaction occurring with the resident. The room was noted as dark on all observations that day. Review of the medical record on 1/23/19 for Resident #122 revealed diagnosis including history of multiple strokes with subsequent resuscitation. The residents assessed Brief Interview for Mental Status (BIMS) was not completed as the resident was unable to participate in the assessment. Brief Interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-01-28 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview with facility staff, it was determined that the facility staff failed to promote dignity for a resident in a manner and in an environment that maintained or enhanced the resident's dignity and respect by failing to provide privacy for the resident who needed to use a bedside commode. This was found to be true for 1 (Resident #100) out of 1 resident reviewed for dignity. The findings include: During the initial interview and tour on 01/17/19 at 02:35 PM upon entering Resident #100's room the bedside commode was noted to be in the middle of the floor. During an interview with the resident he/she revealed that the bedside commode was in a bad place and that it does not provide privacy from the other roommates nor does it provide privacy from any one else entering the room. The resident also reported that it had been this way since he/she moved to the room. The resident further reported that the facility had not done anything to provide privacy. During a tour of the resident's room with the Director of Nursing (DON) and maintenance on 1/28/19 upon…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-01-28 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview with the resident and facility staff it was determined that the facility failed to accommodate the toileting needs of the resident by not accommodating the wheelchair size used by a resident. This was true for 1 out of 4 residents (Resident #100) reviewed for activities of daily living in the investigative stage of the survey. The findings include: During observation and interview with the Resident #100 on 1/17/19 the surveyor observed the resident sitting in a large wheelchair and a bedside commode placed in the middle of the room. Further observation revealed that the other resident in the room had to walk past the bedside commode to exit the room. During an interview with Resident #100 on 1/23/19 the resident revealed that he/she was not satisfied with the location of the bedside commode, and that he/she was unable to go into the bathroom due to the size of the door frame. The resident also verbalized that there was no privacy. The surveyor, Director of Nursing (DON) and maintenance toured the resident's room on 1/28/19. They acknowledge that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-01-28 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview with staff, it was determined that the facility failed to document and provide showers according to a resident's preference. This was found to be evident for 1 out of 4 residents (Resident #131) reviewed for activities of daily living. The findings include: An attempt to interview Resident #131 occurred on 1/17/19 at 9:06 AM. Resident #131 was able to answer general questions but not the screening questions to complete a resident interview. During an interview on 1/24/19 at 12:50 PM a family member to Resident #131 complained that Resident #131 was not getting regular showers according to his/her preferences. A review of the resident's medical record on 1/18/19 at 10:11 AM confirmed that the resident had a Brief Interview for Mental Status score of 5 showing that s/he had severely impaired cognition. Brief Interview for Mental Status (BIMS) is an assessment that assists staff in determining a resident's cognitive status. Surveyor re-attempted to meet with resident on multiple occasions, however s/he was either in the process of having…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-01-28 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview with facility staff, it was determined that the facility failed to notify a resident's representative (RP) regarding 1. weight loss and 2. when the residents gastrostomy tube was dislodged. This was evident during the review of 1 of 12 residents (Resident #122) reviewed for nutrition. The findings include: 1A. Review of the medical record on 1/17/19 at 3:08 PM for Resident #122 revealed diagnosis including history of multiple strokes with subsequent resuscitation. Further review revealed Resident #122 had a significant weight loss according to an einteract change in condition evaluation of 7.5% from admission on [DATE] until 1/14/19. The resident's weight went from 232 lbs.(pounds) to 200.8 lbs. Further review revealed a weight loss between 10/24-10/29/18 from 232 lbs. to 220 lbs. and on 11/5/18 the resident's weight was noted at 208 lbs. an additional 12 lbs. weight loss for a total of 24 lbs. in 12 days. Further review of the medical record failed to reveal in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-01-28 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview with the facility staff, it was determined that the facility failed to provide adequate notification and detailed notice to residents informing them that Medicare may deny payments for procedures or treatments and that residents may be personally responsible for full payment. This was evident in 2 of 3 residents (Resident #148 and #144) reviewed during beneficiary protection notification. The findings include: Advance Beneficiary Notice (ABN) is a written notice from Medicare, given to residents before receiving certain items or services notifying you that Medicare may deny payment for that specific procedure or treatment. The ABN gives you information to make an informed choice about whether to get items or services, understanding that you may have to accept responsibility for payment. The ABN notices should be given out with the Notice of Non-Medicare Coverage. 1. On 1/28/19 Resident #148 Beneficiary Protection and Notification task was conducted. This review revealed that the last covered day for Skilled Rehabilitation/Nursing was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-01-28 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of medical records and other pertinent documentation and interviews it was determined that the facility 1) failed to ensure allegations of abuse were thoroughly investigated by facility staff as evidenced by failure to document a statement from one of three identified eye witnesses. This was found to be evident for 1 out of 7 residents (Resident #41) reviewed for abuse during the survey. The findings include: On 1/18/19 review of Resident #41's medical record revealed a Minimum Data Set assessment dated [DATE] that assessed the resident as totally dependent on staff for activities of daily living. The Minimum Data Set (MDS) is part of the federally mandated process for clinical assessment of all residents. This process provides a comprehensive assessment of each resident's functional capabilities and helps in the planning of care. Further review of the medical record revealed Resident #41 has a court appointed guardian of person due to lacking sufficient understanding or capacity to make or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-01-28 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview with facility staff, it was determined that the facility staff failed to follow the standard of nursing practice in regard to care of a gastrostomy tube. This was evident in the review of 1 of 5 residents for hospitalization. (Resident #122). The findings include: 1. Review of the medical record for Resident #122 on 1/17/19 at 3:08 PM revealed diagnosis including a history of stroke and cardiopulmonary arrest on gastrostomy tube (gtube) feedings unable to take in any nutrition orally. Further review of the medical record for Resident #122 revealed that on 11/2/18 and 11/4/18 Resident #122 pulled out his/her gastrostomy tube. The gastrostomy tube was reinserted by the staff on duty. According to the nursing notes on 11/2/18, Nurse #44 documented that the resident pulled out his/her gastrostomy tube and an 18 French (fr.) catheter was replaced. On 11/4/18 the same nurse (#44) documented that the resident pulled out his/her gastrostomy tube and documented that a gastrostomy tube was immediately replaced. Review of the facility policy on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-01-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observations and interviews it was determined that the facility failed to identify environmental hazards and/or assess individual resident risks of an accident, including the need for supervision and/or assistive devices for Resident #115. This was evident for 1 out of 1 investigated for accidents during the survey process. The findings include: On 1/17/19 at 9:38 AM during observation of Resident #115 it was noted that the Resident's wheelchair was across the room out of reach. On interview at the same time, the Resident expressed fear of falling again because he/she could not reach it and it took a long time for someone to come help. A record review conducted on 1/18/19 at 2:49 PM revealed that Resident #115 had 4 falls between 12/24/18 and 1/4/19. An interview was conducted on 1/23/19 at 10:00 AM with Nurse #37. When the surveyor asked the staff member if he/she was aware that Resident #115 had multiple falls he/she answered, yes. When asked what interventions had been put into place to ensure the safety of the Resident and to avoid future falls, the staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-01-28 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview with facility staff, it was determined that the facility failed to identify and modify a residents' diet regimen when a significant weight loss occurred. This was evident during the review of 2 of 10 residents reviewed for nutrition. (Resident #122 and #127) The findings include: 1. Review of the medical record for Resident #122 on 1/17/19 at 3:08 PM revealed diagnosis including a history of stroke and cardiopulmonary arrest, on gastrostomy tube feedings unable to take in any nutrition orally. Review of the dietary admission assessments completed on 10/24/18 revealed that the dietitian noted that the resident was 'obese and unkempt.' The dietitian further documented that gradual weight loss would not be undesired r/t (related to) obese weight status. The resident was weighed on 10/29/18 and was noted to weigh 220 lbs. a 12 lb. weight loss in 5 days for a resident on tube feeding, a 5.6% weight loss. On 11/1/18 a dietary assessment was completed and noted that the resident had a significant weight loss x 1 week and documented that it…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-01-28 · tag F0712 — isolatedEnsure that the resident and his/her doctor meet face-to-face at all required visits.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview with staff it was determined that the facility failed to ensure residents were seen by a primary care physician at least once every 30 days for the first 90 days and failed to ensure a resident was seen at least once every 60 days. This was found to be evident for 1 out of 6 resident's (Resident #56) reviewed for unnecessary medications. The findings include: On 1/24/18 review of Resident #56's medical record revealed the resident was admitted to the facility in late May of 2018. The resident was seen by primary care providers on several occasions in June and July. Further review of the medical record failed to reveal any documentation that the resident was seen by a primary care physician or other primary care provider at all from 7/25/18 thru 10/25/18. On 1/24/19 at 2:46 PM surveyor discussed the concern with the unit nurse manager #9 that the resident is to be seen at least every 60 days and requested any additional documentation of primary care physician notes. The unit nurse manager indicated she would follow up with medical records.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-01-28 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of medical records and interview with staff it was determined that the facility failed to ensure sufficient staff to provide restorative nursing services. This was found to be evident during the review of Rehab and Restorative services and has the potential to affect all residents. The findings include: On 1/23/19 review of Resident #87's medical record revealed the resident had resided at the facility for several years and had a current care plan for: Restorative Therapy to improve functional ability. This care plan was initiated on 9/27/18 and included the following: Ambulate 80 feet with rolling walker with contact guard by Restorative Aide; Participate in program two times a week. Review of the Physical Therapy Discharge Summary, signed 8/3/18, revealed the following Discharge Plans and Instructions: Pt [patient] d/c [discharge] from PT [physical therapy] at this time with restorative nursing to cont gait and exercises with pt. On 1/23/18 review of the Restorative Care Documentation Form revealed the following Instructions: Gait 100' [feet] with RW [rolling…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-01-28 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record and employee file review and interviews it was determined that the facility failed to ensure that geriatric nursing assistants (GNA) and nurses demonstrated skills competency prior to being allowed to work independently with residents. This was found to be evident for 1 out of 3 recently hired GNAs (GNA #40) and 1 out of 1 newly hired nurses. The findings include: 1) On 1/25/19 at 2:01 PM the education specialist nurse #41 reported that newly hired GNAs meet with a preceptor and keep a skills checklist with them for however long they are with the preceptor. She went on to report that the GNAs cannot work on the floor by themselves until the checklist is completed. Review of the Initial Skills Competency Checklist revealed it to be three pages long and included more than 70 specific skills that a GNA may need to perform. These skills included, but were not limited to: -active and passive ROM; -mouth care; transfers from bed to chair; -incontinence care; -routine Foley catheter care; -and restorative care including feeding, toileting and grooming. Each skill…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-01-28 · tag F0742 — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical records review and interview with the facility staff the facility failed to ensure when a resident was displaying mental adjustment concerns the facility failed to follow up or acknowledge the behavioral health recommendation. This was true for 1 out of 38 (#100) residents reviewed in the investigative stage of the survey. The findings include: On 1/25/19 Resident #100's medical records were reviewed. This review revealed a physician note dated 9/15/18 with concerns related to the resident's behavior and significant risk for health hazard. Further review of the physician note revealed the following: I do believe this patient had made him/herself a non-resuscitative candidate. It is likely he/she may have been significantly depressed. So,`I have asked the resident to think about this and with social work involvement I will reevaluate the patient required request to be a non-resuscitative candidate. Review of the physician note dated 9/16/18 revealed the following: Reactive depression. Unrelenting I do believe that the resident has made him/herself a Do Not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-01-28 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interview with staff it was determined that the staff failed to have a system in place to ensure that physician response to the pharmacist recommendations were followed and that pharmacist recommendations was reviewed/addressed by the physicians in a timely manner This was evident for 1 of 7 residents (Resident #100) reviewed for unnecessary medications in the investigative stage of the long term care survey process. The findings include: On 1/25/19 Resident #100's medical records were reviewed. This review revealed that the pharmacist had completed the monthly medication reviews and made a written recommendation to the physician on 12/20/18. This pharmacy review revealed the following: The resident has been receiving Temazepam 30 mg qhs (every night) for insomnia since admission in September 2018. In order to achieve the minimum effective dose can we please attempt a reduction to 15 mg qhs. If no GDR (gradual dose reduction) is warranted, can documentation please be added to the medical records. On 12/26/18 the physician response was: I agree with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-01-28 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review and interviews with facility staff it was determined the facility failed to ensure that a resident was free from unnecessary medications by ensuring that residents who receive psychotropic medications are evaluated every 14 days for continued use. This was found to be evident for 1 (Resident #41) of 5 residents reviewed for unnecessary medications during the facility's annual Medicare/Medicaid survey. The findings include: A medical record review was conducted for Resident #41 on 1/22/19 at 10:07 AM. Review of the physician orders revealed an order for Ativan 0.5 mg via gastric tube (tube placed into the stomach for nourishment) as needed for 3 months. An interview was conducted with the Unit Nurse Manager (Staff #10) on 1/22/19 at 12:03 PM and s/he was asked to explain why the resident had an order for Ativan 0.5 mg for 3 months. Staff #10 did not provide an explanation, but instead stated, I will make a copy of the order for you. An interview was conducted with the Director of Nursing (DON) on 1/22/19 at 1:55 PM and s/he was made aware of the order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-01-28 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview with staff it was determined that the facility failed to ensure medical records were accurately documented as evidenced by 1) failure of the primary care physician to document the correct code status in the progress notes, 2) failure to ensure physician progress notes were documented in the medical record, and 3) failure to ensure resident assessment information was accurately documented in the physician progress notes. This was found to be evident for 3 out of 38 residents (Resident #56, #96 and #100 ) who had investigations completed during the investigative portion of the survey. The findings include: 1. On [DATE] review of Resident #56's medical record revealed a Maryland Medical Orders for Life-Sustaining Treatment (MOLST) that included orders for No CPR. Further review of this MOLST form revealed that it had been completed on [DATE] after a discussion with and informed consent of the resident. Review of the primary care physician's (staff #28) notes dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-01-28 · tag F0867 — failed to act on quality-improvement findings — isolatedSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on completion of a resident council meeting, review of pertinent documentation and interview with facility staff, it was determined that the facility failed to implement an acceptable plan to address resident concerns related to staff failure to answer call bells timely. This was evident secondary to the resident council task. The findings include: Review on 1/22/19 of the last 12 months of resident council meeting minutes revealed that of the 12 months reviewed, 7 included repeated complaints either individually or collectively related to staff failure to or the delay in staff answering the call bell. During a resident council meeting on 1/22/19 at 1:00 PM, the concern regarding staff not answering call lights was again reported to the surveyor. The facility's response to the residents' complaints each month of the complaint was for the respective Unit Manager to monitor and educate staff on the importance of answering call bells timely. These concerns were reviewed with the Director of Nursing on 1/24/19 at 7:51 AM. The current activities director (staff #17) was not present…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-01-28 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, observation and interviews with facility staff it was determined the facility failed to adhere to infection control practices and procedures during a dressing change. This was evident for 1 (Resident #41) of 3 residents reviewed for pressure ulcers and failed to use proper hand sanitation between residents on two separate observations of staff passing out lunch trays to residents. The findings include: 1) Record review conducted on 1/17/19 for Resident #41 had a stage 4 pressure ulcer (bed sore) to sacrum (bottom of the spine). A dressing change observation was conducted on 1/28/19 at 11:10 PM. A Registered Nurse (Staff #31) did the dressing change for Resident #41. The nurse used the table next to the resident's bed that contained medical supplies as his/her working field. The nurse did not create a clean field. The nurse was observed retrieving additional gauze from the box of gauze on the table to pack the resident wound. The nurse did not change his/her gloves prior to packing the resident wound and retrieving gauze from the box on the table.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-01-28 · tag F0914 — isolatedProvide bedrooms that don't allow residents to see each other when privacy is needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview with staff it was determined that the facility failed to provide privacy to a resident when the resident needed to complete bathing and toileting. This was true for 1 out of 1 resident (#100) reviewed for privacy during the investigation stage of the survey process. The findings include: On 1/25/19 Resident #100 was interviewed. During the interview the resident voiced concern about not having privacy. The resident further reported that when the privacy curtains are around the resident it does not provide full privacy and other residents, or visitors would be able to see him/her, and the resident verbalized that he/she felt embarrassed. During a tour of the resident's room with the maintenance director and the Director of Nursing on 1/28/19 the resident was sitting in a chair. The surveyor explained to the resident the purpose for the visit. The surveyor asked the maintenance director to pull the resident's privacy curtain around the resident and bed with the bedside commode next to the bed. The curtain was not able to provide full privacy to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-01-28 · tag F0920 — isolatedProvide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation of the facility's lunch time meal, the facility failed to ensure that residents who were eating in the first floor activity room/dining room were able to all sit together at the main table as there were not enough places for the resident chairs to congregate and have social interaction at meal time. This observation was true for 2 of 4 dining room observations made during the survey and affected residents #75, #124 and #22. The findings include: During an observation on 1/16/19 at 12:22 PM of the first floor activity/dining room when residents arrived to the dining room walking or ambulating in a wheel chair, the residents were placed at a long set of tables in the middle of the room. There were three residents, #75, #22, and #124, that were in wheel chairs that arrived at 12:26 PM. They were placed away from the main table due to no places open to sit at the long table. The three residents were placed behind the main table and were given bedside tray tables to use. During a second observation on 1/17/19 at 12:25 P.M. of the first floor activity/dining room,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-01-28 · tag F0943 — isolatedGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of medical records and other pertinent documentation and interview with staff it was determined that the facility failed to 1. ensure their staff were trained on activities that constitute abuse as well as procedures for reporting incidents of abuse as evidenced by failure of staff to identify inappropriate touching of a dependent resident as abuse and failure of staff to immediately report this abuse to the Administrator once it was identified; 2. to ensure all nursing and geriatric nursing assistant staff received education regarding these specific issues after the educational deficit was identified by administration; and 3. to ensure all nursing staff received annual abuse training (Nurse #18 and GNA #29) . These failures directly affected 1 of 7 residents (#41) reviewed for abuse but has the potential to affect all the residents. The findings include: On 1/18/19 review of Resident #41's medical record revealed an 11/9/18 primary care provider note documenting a history of a brain injury and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to FUTURE CARE/LIFEBRIDGE HEALTH — 18 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 5 of 5 | 3.8 | +1.2 vs chain |
| Health inspection | 4 of 5 | 3.4 | +0.6 vs chain |
| Staffing | 4 of 5 | 3.5 | +0.5 vs chain |
| Quality measures | 5 of 5 | 4.3 | +0.7 vs chain |
The other 17 homes this chain runs (chain average 3.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| ALVIN POWERS RESIDUARY TRUST FBO MARK POWERS | Organization | DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 12/01/2025 |
| JEFFREY ATTMON TRUST UA DTD 122686 ATTMON PHYLLIS TTEE | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 6% | since 06/01/1988 |
| LEONARD J ATTMAN TR UA FBO WENDE ATTMAN PHYLLIS TTEE | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 6% | since 06/01/1988 |
| SHELLYE ATTMAN GILDEN TR UA DTD ATTMAN PHYLLIS TTEE | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 6% | since 06/01/1988 |
| ALVIN POWERS RESIDUARY TRUST FBO JEFFREY POWERS | Organization | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 12/01/2025 |
| ATTMAN, JEFFREY | Individual | INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 01/01/1989 |
| ATTMAN, LEONARD | Individual | INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; ADP OF THE SNF | — | since 01/01/1989 |
| ATTMAN, GARY | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/01/2007 |
| FINGLASS, BRIAN | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/01/2007 |
| FUTURECARE HEALTH & MANAGEMENT OF CHERRYWOOD INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 11/01/2007 |
| SPADARO, JOHN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/05/2013 |
| BENT NURSING HOME INC | Organization | GENERAL PARTNERSHIP INTEREST | — | since 01/01/1989 |
| LIFEBRIDGE INVESTMENTS, INC | Organization | LIMITED PARTNERSHIP INTEREST | — | since 01/01/1989 |
| BENT REAL ESTATE LIMITED PARTNERSHIP | Organization | ADP OF THE SNF | — | since 06/01/1988 |
| FUTURE CARE HEALTH AND MANAGEMENT CORPORATION | Organization | ADP OF THE SNF | — | since 11/26/2025 |
| GILDEN, SHELLYE | Individual | ADP OF THE SNF | — | since 10/01/2007 |
| LEVITAS, WENDE | Individual | ADP OF THE SNF | — | since 10/01/2007 |
| POWERS, JEFFREY | Individual | ADP OF THE SNF | — | since 12/01/2025 |
| POWERS, MARK | Individual | ADP OF THE SNF | — | since 12/01/2025 |
CMS files one row per role, so the 33 rows in the source record cover these 19 parties — each is shown once here with every role it holds. Nothing is omitted.
10 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $2.7M paid to related parties — landlords or management companies under common ownership — equal to about 14% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MD
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215192. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-10-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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