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Atlee Hill Health And Rehab Center

297 Stoner Avenue, Westminster, MD 21157 · For profit - Limited Liability company · 60 certified beds · (443) 289-3790 Medicare & Medicaid certified

Call the home — (443) 289-3790 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0607, F0609) — most recent Aug 2025Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$14,888 in federal fines1 Medicare payment denial
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (67) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $14,888 in federal fines (most recent 2023-12-21)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
440 Washington Rd
Pharmacy
205 Washington Heights Med Ctr · (410) 848-8900 · Call to confirm hours
Grocery
288 E Green St · (443) 929-4957 · Call to confirm hours
Park
735 Gist Rd · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased12.1%20.4%15.4%better
Long-stay residents who lose too much weight3.8%5.4%5.4%better
Long-stay residents with a catheter left in their bladder0.6%0.5%0.9%better
Long-stay residents with a urinary tract infection1.7%1.5%2.0%better
Long-stay residents with depressive symptoms0.9%22.8%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.6%2.4%3.3%better
Long-stay residents on antianxiety or hypnotic medication6.4%16.7%18.9%better
Long-stay residents given the seasonal flu vaccine94.3%96.6%95.3%typical
Long-stay residents with pressure ulcers6.0%5.9%4.7%worse
Long-stay residents with worsening bladder/bowel control20.5%25.0%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table17.6%13.8%17.1%typical
Short-stay residents who newly got an antipsychotic medication0.0%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine85.5%80.6%79.4%typical
Short-stay residents rehospitalized after admission23.2%21.0%22.6%typical
Short-stay residents with an outpatient ER visit12.2%9.8%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.381.331.67better
Long-stay outpatient ER visits per 1,000 resident days2.191.201.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

64.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 445 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

64.7%U.S. median 51.5%
Got home and stayed home
11.8%U.S. median 10.7%
Went back to hospital
66.3%U.S. median 56.6%
Met the expected recovery
0.64U.S. median 0.31
Therapy hours / resident / day
0.32hours / resident / day
Physical therapy
0.25hours / resident / day
Occupational therapy
0.07hours / resident / day
Speech therapy

Met the expected recovery: 66.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 187 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.64 therapist hours per resident per day in 2026Q1 — more than 90% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 21% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF64.7%CMS range 60.4–68.451.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.8%CMS range 9.3–14.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge66.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge66.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge55.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.8%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.6%CMS range 3.6–8.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.951.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.63
RN hours/ resident / day
0.92
LPN hours/ resident / day
2.24
Aide hours/ resident / day
3.79
Total nurse hours/ resident / day
0.43
RN hoursweekends
53.2%
Total nursing turnover
25.0%
RN turnover

How full it usually is: this home is certified for 60 beds and averages 55.4 residents a day — about 92% occupied, or roughly 5 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.79 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.63 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.24 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.53 hrs/resident/day on weekends vs 3.89 on weekdays — 9% thinner on weekends. RN hours go from 0.71 to 0.43 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 53% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

19
deficiencies at the latest standard inspection (2025-08-29)
21
at the previous standard inspection (2023-12-21)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

67 citations, most serious first. The 11 most serious are shown; the remaining 56 are one tap away and print in full.

  • Actual harm · G2023-12-21 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, it was determined that the facility failed to ensure residents did not receive medications ordered for another resident. This deficient practice resulted in actual harm to Resident #5 who experienced critically low heart rate and blood pressure and required hospitalization. This was evident for 1 (Resident #5) resident out of 39 residents reviewed during the annual survey. The findings include: On 12/13/23 surveyor review of Resident #5's record revealed a Health Status Note dated 1/11/23. The note stated: Resident #5 was given another Resident's medication in error. Vital Sign assessment done every hour to monitor blood pressure (B/P) and pulse. As soon as the incident was reported to the Supervisor by the Certified Medication Aide (CMA), the On-Call Provider, the Director of Nursing (DON) and the resident's niece were notified. Monitoring of the resident's B/P showed a decrease in B/P 2 hours after taking medication. The On Call Provider was notified again and new orders…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Past Non-Compliance
  • Potential for harm · F2025-08-29 · tag F0607 — failed to have anti-abuse policies — widespread
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the facility's abuse policy and interview it was determine that the facility failed to ensure the abuse policy addressed all the required components. This was found to be evident for the one abuse policy and has the potential to affect all the residents.The findings include: This regulation was written to provide protections for the health, welfare and rights of each resident residing in the facility. In order to provide these protections, the facility must develop written policies and procedures to prohibit and prevent abuse, neglect, exploitation of residents, and misappropriation of resident property. These written policies must include, but are not limited to, the following components: Screening; Training ; Prevention; Investigation; Protection; and Reporting/response. On 8/26/25 review of the abuse policy, that was provided to the survey team at the start of the survey, failed to reveal a date that it was initiated or reviewed. On 8/26/25 at 10:43 AM the nursing home administrator (NHA) confirmed this was the abuse policy that is provided to staff. The policy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-08-29 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, it was determined that the facility failed to store food in accordance with professional standards. This deficient practice has the potential to affect all residents.The findings include:1) An initial tour of the facility's kitchen with Staff #23, the dietary director, on 8/19/2025 at 7:30 AM revealed the following in the walk-in refrigerator and walk-in freezer:-Leftover Roast Beef with a date prepared as 3/18/25 and a use-by date of 3/21/25. Staff said that it should have been discarded a long time ago. Staff took it to discard it. - Leftover Tortellini pasta salad with a date prepared as 8/13/25 and had no use-by date. Staff stated it should have been discarded a day prior.-Roasted Turkey with a date prepared as 8/6/25 had no use-by date. Staff stated that it should have been used by 8/9/25.-Leftover diced chicken with a use-by date of 8/12/25, with no date of preparation.-Leftover Ham salad with the date prepared as 8/15/25 and use-by date of 8/18/25.-Leftover Chicken salad dated 8/13/25, the Staff said the date was the use-by date. -Peanut…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-08-29 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record reviews and observations, it was determined that the facility failed to 1) have a water management system in place to identify Legionella and other harmful waterborne germs in the building and 2) ensure that wall-mounted Hand sanitizing dispensers in resident and staff areas were maintained within their expiration dates. This was evident during the recertification survey.The findings include: Legionella is a bacterium that can cause a serious type of pneumonia called Legionnaires' Disease in people at higher risk, such as those over fifty years old, people with chronic lung disease, or those with weakened immune systems. Legionella can grow in areas of a building that stay wet (such as pipes, faucets, storage tanks, and decorative fountains) and can spread through the air in tiny water droplets. 1) On [DATE] at 3:00 PM, the surveyor interviewed the Director of Nursing (DON) and asked who was serving as the Infection Preventionist. The DON stated that the Assistant Director of Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-29 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, it was determined that the facility failed to report allegations of abuse in a timely manner. This was evident for 5 (#80, #81, #77, #10, and #71) of 15 residents reviewed for abuse allegations.The findings include:1) Resident #80 has medical diagnoses of hydrocephalus (fluid build-up in the brain) with a shunt (a device that drains the excess fluid), chronic kidney disease, nutritional deficiencies, hypertension, and is in palliative care (medical care focused on quality of life for individuals with life-limiting illnesses). On 8/28/25 at 3:00 PM, the surveyor reviewed a Facility Reported Incident (FRI) #337730, which stated the following: Resident #80 and the Director of Nursing (DON) met on 7/24/24 after receiving an allegation from the resident’s family member. According to the resident: “I have terrible veins and a tough stick. A gentleman drew my blood last week (Monday or Tuesday) and I told him where to stick me, but he didn't listen. He looked at my left arm, which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-29 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interviews, it was determined that the facility failed to develop comprehensive person-centered care plans for residents. This was found to be evident for 3 ( #48, #83, #76) out of 43 residents reviewed during the survey. The findings include: 1) In an interview on 8/19/2025 at 3:11 PM, Resident #48 indicated that s/he required assistance from staff with his/her ADLs. A record review completed later that day showed that Resident #48 had been residing in the facility since June 2025. The review also included an MDS assessment for Resident #48, dated 8/1/25. The MDS recorded that the Resident required assistance from staff with most of his ADLs. However, a continued review of Resident #48's care plan failed to demonstrate that his/her ADL needs were addressed in the care plan. The care plan was not comprehensive and person-centered. In an interview on 8/25/2025, at 3:58 PM, the Director of Nursing (DON) confirmed that Resident #48's care plan did not capture his/her ADL needs. The DON said she would ensure that the care plan was updated.During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-29 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, it was determined that the facility failed to accurately document care in the resident's medical record. This was evident for one (Resident #36) out of two residents reviewed for urinary catheter care.The findings include:Resident #36 has a history of hypertension (high blood pressure), dysphagia (difficulty swallowing), bladder dysfunction requiring a catheter, dementia, anxiety, and depression.On 8/20/2025 at 4:10 PM, the surveyor reviewed Resident #36's Medication and Treatment Order records and noted multiple blanks (not documented as completed) under the ordered care, as detailed below:Missed Medications on 8/9/2025 at 9:00 AM: Amlodipine 5 mg Aspirin 81 mg Escitalopram Oxalate 5 mg Furosemide 20 mg Levothyroxine 50 mcg Preservision (Multivitamin with minerals) Colace 100 mg Sennosides 8.6 mg Healthshake 4 oz Refresh Plus eye drop 0.5%Missed Treatments (dates as noted): Licensed nurse to complete a full body and skin assessment, including any findings. Missed on 8/19/2025 (day shift). Pain evaluation for verbal and nonverbal signs and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-29 · tag F0944 — pattern
    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a review of employee education files and staff interviews, it was determined that the facility failed to provide Quality Assurance and Performance Improvement (QAPI) training to employees. This was evident in five out of five employee records reviewed for the staffing task.The findings include:A QAPI program is a structured way for a facility to make sure resident care is good and continues to improve. It includes participation from staff, residents, and their families.On 8/25/25 at approximately 2:45 PM, the surveyor performed a review of employee education files. The surveyor reviewed Staff #12, #13, #14, #15, and #16 and was unable to find evidence that they had received training about the facility QAPI program.On 8/26/25 at 9:15 AM, the surveyor interviewed the Nursing Home Administrator (NHA), who stated that she had provided QAPI training to staff at one point and would look for evidence. Later that morning, she explained that the training had been quite a while ago and that there was nothing current to show. She also stated that she was not aware it was a mandatory…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-29 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interviews, it was determined that the facility failed to notify an attending physician when there were documented changes in a Resident's condition. This was evident for 1 (#69) out of 15 Residents reviewed for Abuse.The findings include:A review of a facility-reported incident (#337746) revealed an allegation of Abuse made by Resident #69.A continued review revealed that staff #8, a licensed practical nurse (LPN), had reported to Resident #69's representative on 4/6/25 that the Resident was more confused and agitated today. The nurse continued to report that Resident #69 had thrown [his/her] dinner tray at her. However, the review failed to show that Resident #69's attending provider was notified of the change in behavior. In an interview on 8/28/2025 at 4:33 PM, the Director of Nursing (DON) stated that the change in Resident #69's behavior on 4/6/25 was considered a change in condition and, therefore, expected a change in condition assessment form to be completed and notification of Resident #69's attending provider of the change. However, an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-29 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, it was determined that the facility failed to 1) ensure appropriate information was communicated to the receiving health care institution to ensure an effective transition of care and 2) provide a written transfer notice and a written bed hold policy to a Resident's representative upon transfer to an acute care facility. This was evident for one (#83) out of three residents reviewed for discharge and for one (#4) out of two residents reviewed for hospitalization.The findings include: 1) Review of Resident #83’s medical record revealed the resident was admitted to the facility in May 2024 for therapy following a hospitalization. On 5/14/24 a care plan was initiated with a focus of discharging to an assisted living facility (ALF). There was only one intervention included in this care plan: Met with resident and resident representative as resident allows to discuss discharge needs. No documentation was found in the care plan in regard to facilitating the identification of an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-29 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, it was determined that the facility failed to ensure that Minimum Data Set (MDS) assessments were accurately recorded. This was evident for 3 (#54, #3, #2) of 43 residents reviewed during the survey.The findings include:The Minimum Data Set (MDS) is an assessment of the Resident that provides the facility with the necessary information to develop a plan of care, deliver appropriate care and services to the Resident, and modify the care plan based on the Resident's status. MDS assessments must be accurate to ensure that each Resident receives the care they need. 1) A record review on 8/20/2025 at 10:44 AM included an MDS assessment dated [DATE] for Resident #54. The MDS assessment had recorded that the Resident received 2 days of insulin injections. A continued review of Resident #54's medication administration records (MARs) from July 2025 to August 2025 showed no documentation of insulin use for the observation period of the MDS assessment. Further review of the record did…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 56 citations
  • Potential for harm · Dcited before2025-08-29 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, it was determined that the facility failed to provide residents/representatives with a copy of their baseline care plan, which included a summary of the Resident's medication. This was evident for 2 (#14, #83) of 43 residents reviewed during the recertification survey.The findings include:A baseline care plan is a document that outlines initial instructions for providing care to a resident in a long-term care facility, typically developed within 48 hours of admission. In addition to the baseline care plan, residents are also expected to receive a list of their admission medications. This allows residents and their representatives to be more informed about the care that they receive. 1) In an interview on 8/19/2025, at 8:49 AM, Resident #14's representative stated that he had not received a copy of the Resident's baseline care plan, including a list of his/her medications. A record review on 8/21/2025, at 10:52 AM, showed that Resident #14 was admitted to the facility on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-29 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record reviews and interviews, it was determined that the facility failed to provide evidence to support a diagnosis of schizoaffective disorder. This was evident for 1 (Resident #2) of 6 residents reviewed for unnecessary medications.The findings include:According to facility medical records, Resident #2 has a medical history of major depression, dementia, bipolar disorder, and schizoaffective disorder, bipolar type.Schizophrenia is a severe and persistent mental disorder that affects how a person thinks, feels, and behaves. It can cause abnormal interpretations of reality and disruptions in a person's thought processes, perceptions, emotional responses, and social interactions.A Minimum Data Set (MDS) is a standardized assessment tool used to evaluate the health status of residents in long-term care facilities. The information helps facilities create care plans based on the residents' needs. MDS assessments are required for all residents.On 8/27/25 at 1:45 PM, the surveyor reviewed Resident #2's MDS assessments.On 12/19/24, Section I (Active Diagnoses) Psychiatric/Mood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-29 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, it was determined that the facility failed to ensure that a resident who required assistance with Activities of Daily Living (ADL) was provided with showers. This was evident for 1 (#48) of 3 Residents reviewed for ADLs. The findings include:In an interview with Resident #48 on 8/19/2025 at 3:11 PM, s/he indicated that s/he would like to get more showers than were offered as of the time of the interview.A record review showed that Resident #48 had been in the facility since June 2025. A continued review included an MDS assessment dated [DATE], for Resident #48, which recorded that the resident required staff assistance with showering.The Minimum Data Set (MDS) is a federally mandated assessment tool that nursing home staff use to gather information on each Resident's strengths and needs. The information collected drives resident care planning decisions.A subsequent record review on 8/25/25, at 3:14 PM, of the GNA (Geriatric Nurse Aid) shower documentation from July 2025 to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interviews, it was determined that the facility failed to ensure that care was provided in accordance with professional standards and physician orders. This was evident for 3 (#75, #76, and #79) of 5 residents reviewed in relation to complaint investigations.The findings include:1) Resident #79 was admitted to [NAME] Hill Nursing and Rehab Center following a hospitalization for dyspnea (shortness of breath or difficulty breathing). Their medical history included Congestive Heart Failure (weakened heart muscle that makes pumping blood difficult for the heart), Atrial Fibrillation (irregular and sometimes rapid heart rate), and hypertension (high blood pressure). On 8/21/2025, the surveyor reviewed a Facility Reported Incident (FRI) #337732 and a correlating complaint #337733 that were reported to the Office of Healthcare Quality (OHCQ) regarding a medication error involving Resident #79. The FRI document submitted to OHCQ by the facility’s Nursing Home Administrator (NHA),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, it was determined that the facility failed to provide necessary treatment and services to promote the healing of pressure ulcers. This was evident for 1 (#14) out of 3 residents reviewed for pressure ulcers during the survey.The findings include:A review of Resident #14's medical record on 8/19/2025 at 9:08 AM revealed the Resident was admitted to the facility in August 2025 with a noted open wound to the sacral area with no measurements.A continued review included a skin/wound note dated 8/11/25 that showed that the Resident was assessed to have a right buttock/sacrum stage 3 pressure sore ( A pressure sore or injury is a localized area of skin damage that develops over a bony prominence or other hard surface due to prolonged pressure, shear, or friction). According to the note, Resident #14 reported that the wound was an existing wound upon admission.Further review of Resident #14's admission MDS, dated [DATE], noted that the Resident had a stage 3 pressure ulcer, which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-29 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interviews, it was determined that the facility failed to ensure a resident received their medication according to the attending physician's order. This was evident for one out of 5 complaints reviewed during the survey.The findings include:A review of complaint #337738 contained an allegation that staff failed to assess and give medication to Resident #75 when s/he complained of chest pain.A continued review showed that the Resident's medical history included chest pain secondary to unstable angina and had an attending provider's order to have Nitroglycerin Tablet Sublingual 0.4 MG Give 1 tablet sublingually every 5 minutes as needed for Chest Pain x 3 doses.Further review included a nurse's note dated 10/19/24 that stated Reported from previous shift that Resident [complained] of chest pain through the night. She was given prn Zofran. The review failed to show that Resident #75 was given Nitroglycerin when s/he complained of chest pain.In an interview on 8/28/2025 at 3:57 PM, Staff #10, Registered nurse (RN), reported that she had gotten a report…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-29 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observation and interview it was determined that the facility failed to maintain a medication error rate of less than 5%. This was found to be evident for one (Resident #37) out of the four residents observed for mediation administration as evidenced by two errors out of 25 opportunities for error.The findings include: On 8/20/25 at 8:37 AM surveyor observed the Certified Medication Aide (CMA #6) prepare and administer the medications for Resident #37. The CMA prepared a total of six medications: Carbidopa/Levodopa; metformin; a multivitamin; omeprazole; Sertraline; and liothyronine. Prior to administering the medications the CMA confirmed six medications were going to be administered to the resident. The CMA reported that she had administered the resident's synthroid earlier in the day. After the observation, surveyor reviewed the resident's current medication orders which revealed that in addition to the six medications administered, there were orders for two additional medications scheduled to be given at 9:00 AM: Meclizine for vertigo (dizziness);…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-29 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observations, and interviews, it was determined that the facility failed to ensure that residents were served meals according to a predetermined menu that incorporated their preferences. This deficient practice has the potential to affect all residents. The findings include:A review of complaint #337742 revealed an allegation that the meals delivered to the residents did not match what was stated on the menu.While observing the breakfast tray line on 8/26/2025, at 7:39 AM, the surveyor requested a test tray. The tray contained a meal ticket for Resident #46. The listed food items on the meal ticket to be served to Resident #46 were: 3 oz biscuit with sausage gravy, 6 oz Cheerios, 6 oz orange Juice, 8 oz 2% milk, one bottle of water, pepper, and two packets of sugar.However, continued observation failed to show that Resident #46's tray contained the portion sizes listed on the meal ticket for the resident's Cheerios and orange juice. Staff #23, the Dietary Director, was present and asked about the portion size for the Cheerios and orange juice. Staff #23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-29 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, it was determined that the facility failed to provide evidence of educating, offering, and/or providing the pneumonia vaccine to residents. This was evident for one (Resident #9) out of five residents reviewed during the infection control task.The findings include:On 8/26/2025 at 11:08 AM, the surveyor conducted a record review of resident immunization records. The surveyor was unable to find evidence that Resident #9 had been offered, educated about, or received the pneumonia vaccine.On 8/26/2025 at 11:14 AM, the surveyor spoke with the Director of Nursing (DON) and requested evidence that Resident #9 had been educated and either received or declined the pneumonia vaccine.On 8/26/2025 at 12:12 PM, the surveyor again spoke with the DON, who stated they were unable to provide evidence that Resident #9 had received, or was educated about and declined, the pneumonia vaccine. The DON verbalized understanding that offering and educating is a regulatory requirement and stated it must have been missed because offering and educating is part of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-12-21 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview with staff, it was determined that the facility failed to store food and equipment in a manner that maintains professional standards of food service safety. This practice had the potential to affect all residents eating food prepared in the facility's kitchen. The findings include: On 12/11/2023 at 8:10A.M., during the initial tour of the kitchen, Surveyors inspected a small walk-in refrigerator/freezer. Surveyors observed a 2lb (pound) bag of green sweet peas opened and undated, a 2lb bag of broccoli florets opened, undated, and wrapped in plastic wrap, and potato wedges opened, undated, and wrapped in plastic wrap. During the continued tour of the kitchen, Surveyors inspected the main walk-in refrigerator. Surveyors observed the shelves of the refrigerator which contained a 5lb bag of mozzarella cheese opened and undated, a 5lb bag of grated parmesan cheese opened and undated, provolone cheese slices opened and undated, feta cheese opened and undated, and an 8lb carton of macaroni salad opened and undated, a bag of fresh parsley opened and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-12-21 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interviews with staff, it was determined that the facility failed to properly contain and cover waste in dumpsters. This was evident for 2 of 3 dumpsters in the outdoor garbage storage area observed during the annual survey. The findings include: During a tour of the facility's outdoor garbage storage area on 12/18/2023 at 8:44 A.M., the Surveyors and Dietary Manager (DM, Staff #21) observed a dumpster with an open lid filled to the top with trash bags and 11 trash bags on the ground surrounding the dumpster. During an interview conducted on 12/18/2023 at 8:50 A.M., Staff #21 confirmed that the expectation for trash disposal was that all trash should be contained inside the dumpster to avoid potential attraction of pests. Staff #21 informed the Surveyors that one dumpster is for cardboard and two dumpsters are for trash. During an interview with Environmental Services Director, Staff #29 on 12/12/2023 at 10:11 A.M., Surveyors were informed that a third dumpster was ordered for trash.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-21 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview with staff it was determined the facility staff failed to develop and implement a baseline care plan to provide resident centered care for each newly admitted resident, based on the resident's minimum healthcare information. This was evident for 4 (#52, 118, #46, and #64) of 41 residents reviewed during the recertification survey. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess and evaluate the effectiveness of the resident's care. 1) Resident #52's medical record was reviewed on [DATE] at 10:43 AM. The record revealed Resident #52 was admitted on [DATE] with diagnoses which included but were not limited to Dementia, and Cognitive communication deficit. The residents Brief Interview of Mental Status (BIMS) score was 3/15 indicating severe cognitive impairment. A Baseline Plan of Care was developed [DATE] 18:53 (6:54 PM) and electronically signed by Staff #2 the Assistant Director of Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-21 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview with staff it was determined the facility staff failed to develop plans of care that included measurable objectives and timeframes to meet the resident's needs and the services to be furnished to assist the resident to attain or maintain his/her highest practicable well-being. This was evident for 4 (#118, #46, #76 and #80) of 41 care plans reviewed during the annual survey. The finding include: Resident #118's medical record was reviewed on 12/19/23 at 1:06 PM. The resident was admitted on [DATE] with an indwelling urinary catheter. The Physician orders included orders written 12/8/23 for an indwelling catheter, to change the catheter bag every 28 days and PRN (as needed), and for Catheter site care. An order was written on 12/12/23 for: Bladder scan for lower abdominal pain or inability to void > (more than) 6 hours. If >350 ml (milliliters)and unable to void with encouragement replace foley and inform provider; and an order written 12/13/23 for: Replace foley…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-21 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews with staff it was determined the facility staff: 1) failed to implement a system for management of resident care equipment, 2) failed to establish and implement consistent infection control measures, 3) staff did not practice hand hygiene and, 4) staff did not follow transmission-based precautions; to prevent transmission of infection. This was evident for 3 (#118, #46 and #119) of 6 residents, and 5 (GNA # 18, 19, 20, 30, & RN #11) out of 7 staff observed for infection control during an annual survey. The findings include: 1) On 12/11/23 at 9:47 A.M., the surveyor observed a plastic drawer stand containing Personal Protective Equipment (PPE) and a Contact Precautions sign posted in the hallway to the left of Resident #118's door. The sign was published by the Centers for Disease Control and Prevention (CDC) and indicated: EVERYONE MUST: Clean their hands, including before entering and when leaving the room. Additionally, the sign instructed: PROVIDERS AND…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-21 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview with staff it was determined the facility staff failed to inform and provide written information to all residents concerning the right to formulate at the resident's option, an Advance Directive. This was evident for 2 (#54 and #46) of 5 residents reviewed for Advance Directives. The findings include: ADVANCE DIRECTIVES: A written document stating how you want medical decisions to be made if you lose the ability to make them for yourself. It may include a Living Will and a Durable Power of Attorney for health care. Resident #54's medical record was reviewed on 12/11/23 at 10:38 AM. The review failed to reveal a copy of Resident #54's Advance Directive in their medical record, or evidence that the facility staff provided education to the resident and offered them an opportunity and assistance to formulate one or more Advance Directives. An admission checklist, found in Resident #54's paper record included a space to check off Advance Directive, however, the checklist was blank. Resident #46's medical record was reviewed on 12/13/23 at 8:39…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-21 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review related to a complaint and interviews with the facility staff and family, it was determined that the facility failed to report an unobserved fall with injury to the Office of Health Care Quality (OHCQ). This was evident during the review of 1 of 3 (#80) falls reviewed. The findings include: 1. Review on 12/20/23 at 7:50 AM of the complaint #MD00180645 revealed concern related to Resident #80 and a fall occurring on 6/13/22. Resident #80 was found in his/her room with blood on their forehead, face, and clothing with a 'notable raised contusion to right forehead that was also bleeding,' according to the facility change in condition report. Resident #80 was sent to the hospital via 911. Per the electronic health record (EHR) reviewed on 12/20/23 at 9:00 AM, Resident #80 was diagnosed with vascular dementia with behavioral disturbances and cognitive communication deficit. On 12/20/23 at 9:47 AM the Nursing Home Administrator (NHA) was interviewed related to what is reported to the state. She stated she would look regarding this incident, however, did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-21 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined that the facility failed to have a process in place to ensure that the resident and/or the resident representative (RP) were provided with a notice of transfer in writing. This was evident for 3 (#80, #61 and #29) of 3 residents reviewed during an annual survey with complaints. The findings include: 1. Review of the medical record for Resident #80 on 12/20/23 at 7:50 AM revealed an emergent hospital transfer on 6/13/22. The corresponding progress notes documented notification to the RP, however, the progress notes document the incident occurred at 12:00 PM and the notification did not occur until after 6PM. Additionally, there was no documentation that any written communication was provided to the RP regarding the reason for the transfer. Interview with Staff LPN #11 on 12/20/23 at 10:26 AM revealed that upon transfer they send a transfer form with the resident however, this is not documented anywhere in the notes. Interview with Resident #80's RP on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-21 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it was determined the facility failed to notify the resident or the resident representative in writing of bed hold policy in writing. This was found to be evident for 2 (Resident #61 and Resident #29) of 3 residents reviewed for hospitalizations during the investigative portion of the annual survey. The findings include: 1) On 12/18/2023 at 8:15 AM the surveyor conducted a review of Resident #61's medical record. The record revealed the resident was admitted to the facility in 11/08/2023 with diagnoses including Nephritic Syndrome with Focal and Segmental Glomerular Lesions, Gastro Esophageal Reflux Disease, Acute Gastritis, Chronic Atrial Fibrillation, Chronic Kidney Disease and Essential Hypertension. Further review into the medical record revealed Resident #61 was transferred to the hospital on [DATE] due to bleeding and the bed hold policy was not found. On 12/18/2023 at 11:26 AM an interview with Registered Nurse, Staff #8, was conducted. Staff #8 was asked what…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-21 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review and observation, it was determined that the facility failed to ensure residents care plans were reviewed and revised as required. This was evident for 2 (Resident #20 and #29) of 41 residents reviewed for careplans during the annual survey. The findings include: A care plan is used to summarize a person's health conditions, specific care needs, and current treatments. It outlines what needs to be done to plan, assess, and manage care needs. This helps to evaluate the effectiveness of the resident's care. The MDS (Minimum Data Set) is a standardized, comprehensive assessment of a resident ' s functional, medical, psychosocial, and cognitive status to develop a plan of care based on the resident's individualized needs. During an interview conducted on 12/13/23 at 7:54 AM, Resident #20 reported that he/she fell out of bed while trying to reposition him/herself in bed; Resident #20 stated that 911 was called and he/she went to the hospital for evaluation and x-rays. On 12/15/2023 at 8:02 AM, review of Resident #20's medical records revealed a treatment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interview it was determined the facility staff failed to ensure the resident's environment was as free of accident hazards as possible. This was evident for 1 (#52) of 5 residents reviewed for Accidents. The findings include: On 12/11/23 at 12:33 PM Resident #52 was observed lying in bed with their lunch in front of them on their overbed table. At 12:49 PM the resident was observed standing at their bedside dressed in a disposable brief and a shirt, pushing their overbed table from the bedside toward the doorway. No fall mats were observed in the room. Staff went into the room to assist the resident after surveyor intervention. A review of Resident #52's medical record on 2/11/23 at 1:42 PM revealed a physician order written 9/15/23 for: Fall mats when in bed, place on each side of bed. Another review of the resident's record on 12/13/23 at 10:43 AM revealed a Fall Risk Evaluation dated 9/14/23 which indicated Resident #52 was disoriented x 3, had 1-2 falls in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-21 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the medical record and interview with staff it was determined the facility staff failed to provide appropriate and sufficient services, treatment, and care for a resident with an indwelling urinary catheter. This was evident for 1 (#118) of 2 residents reviewed for Urinary Catheter. The findings include: An intermittent (straight) catheter is inserted through the urethra into the bladder to empty it, then removed. An indwelling urinary catheter is inserted in the same way as an intermittent catheter, but the catheter is left in place. The catheter is held in the bladder by a water-filled balloon, which prevents it falling out. These types of catheters are often known as Foley catheters. On 12/12/23 at 10:14 AM Resident #118 was observed lying in bed with a urinary catheter bag hanging on the side of their bed frame. Review of Resident #118's medical record on 12/19/23 at 1:06 PM revealed Resident #118 was admitted to the facility on [DATE]. The review revealed a current physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-21 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview with facility staff and resident representatives, it was determined that the facility failed to have a process in place to implement and determine the competency of staff after a new protocol is put in place. This was evident related to a complaint regarding the implementation of care for a 'PleurX' catheter. A PleurX catheter is a small flexible tube that is surgically placed in the peritoneal space of your abdomen, used to remove excess peritoneal fluid (ascites). The findings include: Interview on 12/19/23 at 11:19 AM with the complainant for #MD00180645 revealed concerns with the way the drain that was in their family members (Resident #80) PleurX catheter was drained. They stated that they were asked to do it as and even stepped in as staff did not seem to know what they were doing. A review of Resident #80's medical record on 12/20/23 at 12:00 PM revealed a hospitalization on 12/18/22 related to respiratory distress. During the hospitalization Resident #80 was diagnosed with ascites (fluid collection in the abdomen). The decision…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-21 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the facility's Controlled Drug Count Verification sheets and interview with staff it was determined that the facility failed to ensure that an account of all controlled drugs were completed and accurate. This was found to be evident for 1 out of the 2 narcotic lock boxes located in the nursing medication cart. The findings include: During an observation of the Controlled Drug Count verification conducted on 12/19/2023 at 7:48 AM, the surveyors observed License Practical Nurse (LPN) #12 read off the Controlled Drug Count form for Resident #114's Brivact 100 mg count and stated the remaining count was 7. Registered Nurse (RN) #11 reviewed the actual medication blister pack and stated there are 6 remaining tablets not 7. LPN # 12 reviewed the blister pack and confirmed the count was off and that there were 6 remaining tablets not 7 as recorded on the Controlled Drug Count verification form. LPN #12 stated that RN # 15 had administered the medication on the evening shift on 12/18/2023. The surveyors observed LPN #12 write in pencil on the next blank line of the form…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-21 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview with staff, it was determined that the facility failed to 1) have a system in place to ensure that the attending physician documented and signed in the medical record to show they have reviewed an irregularity or recommendation identified by the pharmacist, what, if any action was taken, and his or her rationale of why the recommendation had been rejected in the resident's medical record and 2) have a policy/procedure for the monthly medication regimen review time frames for the different steps the process and steps the pharmacist must take when he or she identifies an irregularity that requires urgent action to protect the resident, and integrate pharmacy consultant recommendations into the medical record as required. This was evident for 2 (#29 and #46) of 5 residents investigated for Unnecessary Meds during the annual survey. The findings include: A Medication Regimen Review (MRR) is when a consultant pharmacist completes a comprehensive review of each resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-21 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review it was determined the facility failed to ensure adequate indication for use, identify resident specific behaviors, implement non-pharmacological behavioral interventions, and monitor for clinically significant side effects and responses, for use of an antipsychotic medication. This was evident for 1 (#118) of 5 residents reviewed for Unnecessary Meds, Psychotropic Meds and Med Regimen Review. The findings include: Review of Resident #118's medical record on 12/18/23 at 1:24 PM revealed the resident was admitted to the facility from the hospital on [DATE]. His/her diagnoses included but was not limited to Unspecified Dementia, severe, with other behavioral disturbance; Depression; and Anxiety Disorder. The resident did not have a diagnosis of schizophrenia or psychosis. Physicians medication orders written on 12/8/23 included: Memantine HCl (hydrochloride) (a medication used to treat dementia) 5 mg (milligrams) 1 tablet by mouth twice daily for dementia; Sertraline HCl, (an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-21 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, interview and observations completed during medication pass, the calculated medication error rate during the annual survey for medication pass was determined to be 7.4%. The findings include: 1.) A medication observation was completed on 12/19/23 at 8:01 AM with certified medication aide (CMA) staff # 10. The medication pass began at Resident #18's room. According to staff #10 and the electronic medication administration record (EMAR) 5 medications were due for administration. This included multivitamin, Colace, vitamin D, brillinta-a blood thinner and MiraLAX. Staff #10 reported that Resident #18 did not take the MiraLAX, that s/he was educated prior and will refuse it. The surveyor asked if the staff and physicians were aware, and she said 'yes.' This surveyor proceeded to watch staff #10 enter Resident #18's room after knocking. She then slightly raised the bed from its flat position and requested Resident #18 to take the medication which s/he did, swallowing them whole. We exited the room and staff #10 proceeded to sign off the 5 medications that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-21 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interviews it was determined that the facility failed to maintain a safe and effective system for securing medications in designated carts on the nursing unit. This was found to be evident for 2 out of 2 medication carts observed during a tour of the facility. The findings include: During a tour of the west and east wings conducted on 12/15/2023 at 7:01 AM, this surveyor observed the medication cart located on the east wing unlocked. This surveyor was able to open each drawer of the cart and observe medications that were labeled with the resident's name and room number as well as house medications. License Practical Nurse (LPN) # 12 assigned to the medication cart was observed exiting resident room [ROOM NUMBER]. During an interview conducted on 12/15/2023 at 7:02 A.M., LPN #12 stated that she was aware that her medication cart should have been locked and the facility's expectation is to always lock cart when away from the cart. During the continued tour, this surveyor observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-21 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, it was determined that the facility failed to ensure that Geriatric Nursing Assistants (GNA) received the required Dementia training. This was found to be evident for 5 (GNA # 10, 23, 26, 27, & 28) out of 5 GNA training records reviewed during the annual survey. The findings include: On 12/21/2023 at 07:30 A.M. a review of the Geriatric Nursing Assistants #10, 23, 26, 27, & 28 training records did not reveal an education course for dementia. During an interview conducted on 12/21/2023 at 11:03 A.M. the Administrator provided a current list of the annual education courses required for all nursing staff. The list revealed that a dementia course is not offered to the staff. The Administrator stated she would contact the education provider to confirm that a dementia educational course is not under another category of courses that are required. On 12/21/2023 at approximately 11:00 A.M. the Administrator stated after reviewing the required nursing courses with the education…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2019-04-19 · tag F0657 — failed to keep the care plan current — widespread
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the medical record, it was determined the facility failed to perform appropriate revisions to the care plan goals and interventions as resident care needs became apparent or changed over time. This was evident for 6 of 34 (Resident #16, #44, #22, #5, #38 and #12) residents reviewed during the survey process. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess and evaluate the effectiveness of the resident's care. 1) Review of Resident #16's medical record on 4/15/19 at 2:55 PM revealed an annual MDS (minimum data set) with an assessment reference date (ARD) of 10/25/18 and a quarterly MDS with an ARD dated 1/25/19. The MDS (Minimum Data Set) is a complete assessment of the resident which provides the facility information necessary to develop a plan of care, provide the appropriate care and services to the resident, and to modify the care plan based on the resident's status. The Quarterly MDS reflected that Resident #16 experienced a decline in his/her ability to transfer and in toilet use. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2019-04-19 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor observation, interviews with staff and review of resident and facility records, it was determined that the facility failed to have an effective quality assessment and assurance program by failing to implement plans of action to correct quality deficiencies identified during the prior annual quality indicator survey. The findings include: On 4/19/19 at 4:31 PM, the surveyor reviewed the results of the facility's last quality indicator survey, dated 11/13/17, and a complaint survey dated 6/15/18. The corrective actions implemented by the facility after the annual and complaint surveys failed to effectively correct deficiencies related to failure to provide notification of changes, quality of care related to documentation of pressure ulcer/skin breakdown, activities and pharmacy reviews addressed by the physician. These failures resulted in a continuation of the deficient practices as identified during the current recertification survey. Cross reference F 580, F 684, F 756, and F 679. On 4/19/19 at 5:38 PM, the Quality Assessment and Improvement program was reviewed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-04-19 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, medical record review and staff interview, it was determined that the facility staff failed to ensure that Minimum Data Set (MDS) assessments were accurately coded. This was evident for: 1) 1 of 1 (Resident #12) resident reviewed for communication/sensory deficit and 2) 1 of 5 (Resident #16) residents reviewed for unnecessary medications. The findings include: The MDS (Minimum Data Set) is a complete assessment of the resident which provides the facility information necessary to develop a plan of care, provide the appropriate care and services to the resident, and to modify the care plan based on the resident's status. 1) A review of Resident #12's 2/19/19 Quarterly MDS Assessment on 4/15/19 at 9:20 AM, revealed that Section B0300 Hearing Aid, was marked as yes, for hearing aid or other hearing appliance used. An interview conducted on 4/15/19 at 8:35 AM with Resident #12, revealed that the resident was hard of hearing. The surveyor had to ask a question multiple times. The resident turned his/her head so the surveyor could speak in the right ear. The resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-04-19 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and resident and staff interview, it was determined that the facility 1) failed to develop a base line care plan within 48 hours of a resident's admission, and 2) failed to provide a resident and/or a resident's representative with a summary of the baseline care plan that included a summary of the resident's medications. This was evident for 1 of 5 (Resident #247) residents reviewed for hospitalization. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess and evaluate the effectiveness of the resident's care. On 4/15/19 at 10:23 AM, Resident #247 was observed to have a cast on his/her right leg. During an interview, Resident #247 stated he/she was at the facility for rehab because he/she recently had surgery on his/her right ankle. When asked, Resident #247 indicated he/she had not received a copy of his/her baseline care plan along with a copy of the resident's medications. Review of Resident #247's medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-04-19 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and resident/staff interview, it was determined that the facility failed to develop and implement a comprehensive person-centered care plan. This was evident for 1) 1 of 1 (Resident #36) resident reviewed for Infections (not UTI or Respiratory); 2) 1 of 1 (Resident #44) residents reviewed for Hospice; 3) 1 of 2 (Resident #22) residents reviewed for dementia care; 4) 1 of 1 (Resident #27)residents reviewed for Constipation and for 5) 1of 2 (Resident #35) residents reviewed for accidents. The findings include: A care plan is a guide that addresses the unique needs of each resident. It is used to plan, assess, and evaluate the effectiveness of the resident's care. 1) Review of Resident #36's medical record on 4/16/19 at 12:02 PM, revealed an admission assessment dated [DATE] at 11:02 PM, that documented broken and carious (meaning permanently damaged) teeth and mouth pain was marked yes. The assessment was completed by Licensed Practical Nurse (LPN) #16. However, review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-04-19 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview with staff and review of the medical record, it was determined the facility staff failed to provide care to assist residents in maintaining their highest possible level well-being by 1) failing to follow infection control standards of practice. This was evident for 1(#36) resident observed during an initial tour of the facility, 2) failing to provide dental services for a resident who had dental issues and pain, 3) failing to monitor the skin condition for a resident at risk for skin breakdown, weekly, as per the physicians orders. This was evident for 1 (#44) of 1 resident reviewed for Hospice and End of Life, 4) failed to assess residents for weekly skin assessments and document per the physician order for 2 (#37 and #36) of 3 residents assessed for weekly skin assessments. The findings include: 1) During the initial tour of the 2nd floor unit on 4/15/19 at 10:00 AM, staff #9 in Resident #36's room was observed wearing an isolation gown that was untied and exposed the staff's back and shoulders. Staff #9 was observed moving between bed A and B. Bed A's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-04-19 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of Geriatric Nursing Assistant (GNA) personnel files and staff interview, it was determined the facility failed to conduct yearly performance reviews and review with the GNAs at least every 12 months this was evident for 4 out of 4 personnel files reviewed. Additionally, the facility failed to conduct at least 12 hours of in-service education for 3 of 4 personnel files reviewed. The findings include: On 4/17/19, a review of 4 GNA employee personnel files with the Human Resource (HR) coordinator (staff #7) revealed the following; Staff #21, hired on 3/4/2010 received a performance evaluation dated 3/9/17. Staff #21's last annual training was date 4/11/18. The HR coordinator indicated that annual training is to be completed annually during the month of the employee's hire date. Staff #22, hired on 9/18/09, did not reveal any performance evaluation and the last yearly education was dated 9/6/17. Staff #23, hired 1/14/11, revealed the last performance evaluation was reviewed in 2016. The last yearly education was documented for 3/29/18. Staff #24, hired on 8/22/14,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-04-19 · tag F0757 — failed to avoid unnecessary drugs — pattern
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, medical record review and staff interview, it was determined that the facility failed to assess a resident's blood pressure as prescribed prior to the administration of an oral antihypertensive medication. This was identified for 1 (#29) of 6 residents observed for medication administration. The findings include. On 4/19/19 at 8:31 AM, observation of medication administration to resident #29 by staff #18, on 4/19/19 at 8:45 AM, revealed that the resident was administered the medication Atenolol for high blood pressure. Upon exiting the room, staff #18 was asked; is there any parameters for holding the medication for high blood pressure? Staff #18 responded no. Review of the electronic medication administration record revealed that there were parameters for holding the blood pressure medication. Review of the physician's orders revealed that the medication Atenolol tablet 50 mg by mouth was prescribed on 1/24/18, with instructions to hold the medication for blood pressure less than 110/60 and/or pulse less than 60. Review of the medication administration…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-04-19 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Review of the medication administration records for residents #14, #29, #38, and #46 for reconciliation of medications administered on 4/19/19 revealed that medications prescribed for each resident for 6 AM and/or 7 AM administration were not signed off as given. The director of nursing was notified of the concern that night shift did not sign off medications as given by 10 AM on 4/19/19, with report that she would follow-up. Resident #38 was interviewed at 11:26 AM on 4/19/19. The resident acknowledged receiving the medications as he/she would know as he/she did not experience pain. Resident #38 is prescribed to receive a pain medication at 6 AM. Residents #14, #29, and #46 were each interviewed but unable to accurately remember if night shift had administered medications. Follow up from the Director of nursing later on 4/19/19 revealed that she was able to contact the night shift nurse with explanation that the 6 AM and 7 AM were administered but there was a glitch in the electronic medical record that had prevented documentation. Based on medical record review and staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-04-19 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, staff and resident interview, it was determined that the facility staff failed to follow infection control practices and guidelines to prevent the development and transmission of disease by failing to properly put on and remove personal protective equipment (PPE), to ensure roommate's area was not contaminated, follow isolation precautions, to properly decontaminate a resident's room following isolation, and have accessible information for Housekeeping staff guiding them on what products to use to decontaminate isolation rooms. This was evident for 1 (#36) out of 1 resident reviewed for Infection (not UTI or Respiratory). The findings include: During the initial tour of the 2nd floor unit, on 4/15/19 at 10:00 AM, staff #9 was observed in Resident #36's room wearing an isolation gown that was untied which exposed staff #9's back and shoulders. Staff #9 was observed moving between bed A and B. Bed A's over-the-bed table had to be moved to get into the bathroom and was being moved with gloved hands. Staff #9 left the room without sanitizing the area…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-04-19 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, it was determined that the facility staff failed to treat each resident in a dignified manner by failing to knock on a resident's door to request permission before entering. This was evident for 1 of 9 (Resident #46) residents reviewed on Short Hall 1. The findings include: On 4/14/19 at 10:54 AM, an interview was conducted with Resident #46 in the resident's room with the resident's door closed. On 4/14/19 at 10:54 AM, Staff #2 was observed entering Resident #46's room without knocking on the door. The Director of Nurses was made aware of the above findings on 4/17/19 at 4:00 PM.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-19 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the medical record and interview with facility staff it was determined that the facility staff failed to notify the Physician and Resident Representative when the resident experienced a significant weight loss. This was evident for: 1) 1 of 1 (Resident #5) resident's reviewed for Nutrition and 2) the facility failed to document and assess a resident's wound, located over pressure points in a manner that ensured the resident's attending physician remained informed as the wound progressed in size and severity. This was evident for 1 of 1 (Resident #37) resident reviewed for pressure ulcers. The findings include: 1) Review of Resident #5's medical record on 4/15/19 revealed that the resident had a significant weight loss of 10.83 % from 208.6 pounds on 7/11/18 to 186 pounds on 1/7/19. A Quarterly Nutrition Assessment note dated 1/25/19 documented the resident's weight loss and indicated that his/her weight was moderately above the resident's maximum iwr (ideal weight range). The nutrition assessment note also included will suggest Remeron for appetite and will…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-04-19 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, medical record review and staff interview, it was determined the facility failed to implement an ongoing resident centered activities program designed to meet the interests and support the physical, mental and psychosocial well-being of each resident for 1 (#1) of 2 residents reviewed for activities. The findings include: On 4/18/19 at 2:00 PM, Resident #1's 2019 activity calendar, (which documented the resident's 1 to 1 visits and attendance in activities) was reviewed and the Musical Encounters Observation Documentation forms for 2019 were reviewed and indicated Resident #1 refused group activities every day. Review of Resident #1's January 2019 calendar revealed that the facility staff provided the resident with 1 to 1 visits on 1/17/19, 1/23/19 and 1/31/19, which was 3 activity staff visits in 31 days. On 1/20/19, activity staff documented the resident was asleep. February's activity calendar documented the activity staff provided Resident #1 with 1 to 1 visits on 2/3/19 and 2/20/19, which was 2 activity staff visits in 28 days and there was documentation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-04-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview with facility staff, it was determined that the facility failed to ensure that a resident receiving oxygen therapy had orders that did not conflict and that were being followed. This was evident for 1 (Resident #5) of 1 resident reviewed for respiratory care. The findings include: During an observation that took place on 4/14/19 at 10:30 AM, it was noted that Resident #5 was receiving oxygen via nasal cannula at a rate of 3 Liters per minute (L/min). A nasal cannula is a device that delivers oxygen directly to a person's nares via flexible plastic tube. Resident #5's medical record was reviewed on 4/14/19 at 10:40 AM. During the review, two orders for oxygen were found. Both had the same start date. The first order directed staff to monitor oxygen saturation values and apply 2 L/min of oxygen to keep the saturations above 92%. The second order for oxygen directed staff to administer oxygen at 2 L/min at all times. Review of the Treatment Administration Record (TAR) for March and April, 2019, revealed that both orders had been initialed by nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-04-19 · tag F0711 — isolated
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview, the facility staff failed to document a review of the care, the resident's current condition, progress and problems in maintaining or improving their physical, mental and psychosocial well-being and decisions about the continued appropriateness of the resident's current medical regimen. The finding was evident for 1 (#37) of 1 resident reviewed for physician visits. The findings include: Review of Resident #37's medical record revealed physician progress notes that failed to document the progression of the wounds on the sacrum and the left hip for the period of 4/15/19 - 4/19/19. The sacral wound had started as dermatitis and the wound on the left hip as a skin tear, (and both were classified as such) on the Wound Evaluation Flow Sheet between 7/18/18 to 4/12/19. Observation of the wound care being provided by the Assistant Director of Nursing (ADON), on 4/18/19 at 12:15 PM, revealed the sacral wound measured 5 cm x 4 cm x 0.5cm. The ADON described the wound as follows: wound bed with 100% granulation, wound edges attached,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-19 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the medical record and interview with facility staff, it was determined the facility staff failed to ensure irregularities reported to the attending physician by the pharmacist were acted upon for 2 (#22 and #16) of 5 residents reviewed for Unnecessary Meds, Psychotropic Meds, and Med Regimen Review and for 1 (#35) of 2 residents reviewed for accidents. The findings include: Resident #22's medical record was reviewed on 4/17/19 at 4:06 PM. The monthly drug regimen review sheet indicated that the pharmacist made a referral to the physician on 4/9/19, however, the actual referral was not in the record. During an interview on 4/17/19 at 4:29 PM, Staff #5 and #6 were unable to find the referral. At 5:06 pm, Staff #5 provided the surveyor a copy of referral signed on that date (4/17/19). Staff #5 indicated that the physician was in earlier, signed the form and left it in the Social Workers office. The referral indicated the resident had fallen 3/25/19, that the medications listed on the referral may potentially affect coordination, and requested that the physician…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-19 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, It was determined that the facility failed to ensure that a resident's medication regimen was free from an unnecessary psychotropic medication by 1) failing to ensure that a psychotropic medication prescribed to be administered as needed was limited to 14 days and 2) failing to provide ongoing evaluation for the risks, benefits and continued need for psychotropic medications. This was evident for 2 (#46 and #22) of 5 residents reviewed for unnecessary medications. The findings include: 1) On 4/16/19 at 11:17 AM, Resident #46's medical record was reviewed. Review of Resident #46's April 2019 MAR (medication administration record) revealed an order with a start date of 4/16/19 for Ambien (Zolpidem) (hypnotic medication) 5 mg. by mouth every 24 hours as needed at bedtime for a sleep aid. The order did not have a stop date. Review of the medical record failed to reveal documentation by the prescribing practitioner as to the duration of the PRN (as needed) order or a rationale for extending the PRN order beyond 14 days. On 4/17/19 at 4:00 PM, the Director…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-19 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medication administration observation, medical record review and staff interview, it was determined the facility staff failed to ensure a medication error rate of less than 5 percent for 2 (#29, #38) of 6 residents observed with 2 errors out of 26 medication administration opportunities which resulted in an error rate of 7.69 by 2 certified medicine aides out of 4 total staff observed. The findings include: On 4/19/19 at 8:20 AM, certified medication assistant (staff #19) was observed for administration of medications to resident #38. The resident received 5 medications by mouth and was offered Advair Diskus. Advair is inhaled through the mouth. Upon exiting resident #38's room, staff #19 stated that he/she did not have to rinse the resident's mouth. Upon surveyor intervention, it was noted to staff #19 of a label on the Advair Diskus packaging with instructions to rinse mouth after inhalation of this medication. The manufacture of Advair Diskus instructs the following as written in the insert of the packaging; Rinse your mouth with water without swallowing after using…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-19 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor observation and interview with facility staff, it was determined that the facility staff 1) failed to ensure that inhalation medication and prescribed topical creams were secured in a locked storage area accessible to authorized personnel only, in 1 of 9 room observations on Short Hall 1 and 2) failed to ensure that a respiratory inhaler was labeled to reflect when it was opened in 1 of 2 medication carts observed out of 4 medication carts in the facility. The findings include: 1) On 4/14/19 at 9:52 AM, observation was made of Resident #38 in his/her room, sitting up in his/her bed. At that time, an Advair (fluticasone propionate and salmeterol) Inhaler and a tube of Clotrimazole & Betamethasone cream 1 % (topical combination used to treat fungus infections) which had Resident #38's name on a pharmacy label was observed on the resident's bed side table. On 4/14/19 at 11:30 AM, Staff #1 confirmed the findings and removed the Advair inhaler & prescribed topical cream from the resident's bedside table. 2) The surveyor observed the medication cart for rooms 208 - 219…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-04-19 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident and staff interviews, and medical record review, it was determined that the facility failed to provide dental services within a reasonable time frame following a complaint of broken teeth and mouth pain. This was evident for 1 (#36) out of 3 residents reviewed for Dental services. The finding include: On 4/15/19 at 10:33 AM, during an interview with Resident #36, the surveyor observed that the resident had broken teeth. During an interview with the resident, on 4/15/19 at 10:33 AM, it was reported that he/she has 9 broken teeth which required extraction per the family dentist. Resident also reported that he/she had some mouth pain while eating and drinking. Resident stated that he/she and a family member discussed this with facility staff at the time of admission and nothing had been done up to this point. A medical record review, on 4/16/19 at 12:02 PM, revealed an admission Assessment completed on 3/28/19 at 11:02 PM, and signed by nursing staff #16 that documented broken and carious (meaning permanently damaged) teeth and mouth pain were marked yes.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-19 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, it was determined that the facility failed to ensure that food was stored in a sanitary way. This was evident for 1 of 2 kitchen observations performed during the survey. The findings include: During an observation that took place, on 4/18/19 at 9:40 AM, in the presence of the Certified Dietary Manager (CDM), a tray of exposed meat patties was found in the freezer without any labeling or covering of any kind. The CDM stated that the patties came from a box that was kept nearby in the freezer and that the patties would be cooked the same day for lunch. The uncovered patties were not protected from spalsh and other contamination, and were not labeled. The director of nursing was made aware of these concerns on 4/19/19 prior to survey exit.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-04-19 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to 1) document in the medical record that the Flu and Pneumonia vaccine was offered and administered to 1 (resident #36) of 5 residents and 2) failed to document that the Pneumonia vaccine was administered for 1 (#26) of 5 residents surveyed for immunizations. The findings include: 1. On 4/19/19 at 10:40 AM, a review of Resident #36's medical chart failed to reveal evidence that the Flu or PNA (Pneumonia) vaccine were offered or administered. The consent form for the Flu/Pneumonia vaccine was left blank. During an interview with the Director of Nursing on 4/19/19 at 11:27 AM, she supplied documentation that Resident #36 received the Flu shot, but failed to produce documentation that the pneumonia vaccine was administered. The documentation for the Flu vaccine was kept in her office and was not in the medical record. 2. On 4/19/19 at 10:48 AM, a review of Resident #26's medical record, revealed a signed consent form, dated 8/3/18, to accept the Flu and Pneumonia vaccine. The Flu vaccine was administered on 10/5/18.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-12-21 · tag F0577 — widespread
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on surveyor observation and interview it was determined the facility failed to post the results of the most recent surveys in a place readily accessible to residents, families, and visitors. This was evident during entrance and initial observations of the survey. The findings include: Upon entrance to the facility lobby on 12/11/23 at approximately 7:35 AM the surveyor was unable to locate the results from the most recent surveys. Additional observations of the nurses station as well as both resident hallways throughout 12/11/23 - 12/13/23 failed to reveal the location of the survey results. On 12/14/23 at 10:26 AM the Receptionist was asked where the surveyor could find the survey results. She indicated that she was new and was not sure. She then asked the Administrator who indicated that a survey results binder was in the family conference room. The Administrator retrieved the survey results binder from behind the closed door of a conference room located on the left side of the hallway just beyond the front lobby. The binder was not readily accessible to residents, their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2019-04-19 · tag F0582 — pattern
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview, it was determined that the facility failed to provide residents or resident representatives with the Skilled Nursing Facility (SNF) Advanced Beneficiary Notice (ABN) and have them complete this form when it was determined they did not qualify for skilled services. This was evident for 2 (#197 and #198) of 3 residents reviewed for SNF Beneficiary Protection Notification. The findings include: The SNFABN (Skilled Nursing Facility Advanced Beneficiary Notice of Non-coverage) provides information to residents/beneficiaries that services may no longer be covered by Medicare and addresses the resident's liability for payment should they wish to continue receiving the skilled services. The NOMNC (Notice of Medicare Non-Coverage) informs the beneficiary of his or her right to file appeal of the decision and right to an expedited review of Medicare non-coverage of services. 1) During a record review on 4/18/19 at 2:20 PM, it was documented that on 2/18/19, Staff #31 had started the process to inform a family representative that Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2019-04-19 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview it was determined the facility failed to notify the resident/resident representative in writing of a transfer/discharge of a resident along with the reason for the transfer. This was evident for 2 of 5 (Resident #103 and #38) residents reviewed for hospitalization. The findings include: 1) Review of the medical record for Resident #103 on 4/18/19 revealed documentation that Resident #103 was sent to an acute care facility on 4/8/19. There was no written documentation found in the medical record to indicate that the resident and/or resident representative were notified of the transfer in writing. A discussion with the Director of Nursing on 4/18/19 at 8:21 AM revealed that the facility was not notifying the resident and/or the resident's power of attorney in writing for a facility-initiated transfer. 2) On 4/18/19 at 10:27 AM, review of Resident #38's medical record revealed documentation that Resident #38 was sent to an acute care facility on 3/1/19. On 3/1/19 at 12:00 PM, in a progress note, the nurse documented that Resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2019-04-19 · tag F0624 — pattern
    Prepare residents for a safe transfer or discharge from the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview it was determined the facility failed to document what preparation and orientation was given to a resident to ensure an orderly transfer to an acute care facility. This was evident for 4 of 5 (Resident #46, #38, #247 and #103) residents reviewed for hospitalization. The findings include: 1) On 4/16/19 at 11:45 AM, review of Resident #46's medical record revealed documentation that Resident #46 was sent to an acute care facility on 4/10/19. On 4/10/19 at 5:21 AM the nurse documented the resident would be on a leave of absence at 6:30 AM, would be taken out on a stretcher and had nothing to eat or drink after midnight related to a medical procedure. On 4/10/19 at 8:36 AM, in a progress note, the nurse documented that Resident #46 was in the hospital getting surgery. There was no documentation found in the medical record that the resident had been prepared and oriented to the transfer. The Director of Nurses (DON) was advised of this finding on 4/17/19 at 4:00 PM. 2) On 4/18/19 at 10:27 AM, review of Resident #38's medical record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2019-04-19 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and staff interview it was determined the facility failed to notify the resident/resident representative in writing of the bed-hold policy upon transfer of a resident to an acute care facility. This was evident for 2 of 5 (Resident #103 and #46) residents reviewed for hospitalization. The findings include. 1) Review of the medical record for Resident #103 on 4/18/19 revealed documentation that Resident #103 was sent to an acute care facility on 4/8/19. There was no written documentation found in the medical record that the resident and/or resident representative was notified of the bed-hold policy in writing. 2) On 4/16/19 at 11:45 AM, review of Resident #46's medical record revealed documentation that Resident #46 was sent to an acute care facility on 4/10/19 and returned to the facility on 4/13/19. There was no documentation in the medical record that the resident and/or resident's representative (RP) had been given the bed-hold policy upon transfer to the hospital. On 4/16/19 at 12:39 PM, during an interview, Staff #4 stated that when a bed-hold…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2019-04-19 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and staff interview, it was determined that the facility failed to maintain the daily past nurse staffing data for a minimum of 18 months. The findings include: Observations of the daily shift staff posting revealed the appropriate data as per this regulatory requirement. On 4/18/19 at 2:59 PM, an interview was conducted with the corporate nurse (staff #34) to obtain information as to where the daily staff sheets are maintained. The corporate nurse than asked the staff scheduler (staff #20) for the required data. It was found that the facility did not have complete and accurate records of the nurse staffing data. The facility had shared some of the previous daily staffing sheets, but did not readily have the historical staffing data available. The daily staffing sheets did not show the actual hours worked by classification.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$14,888 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $14,888 — penalty dated 2023-12-21
  • Medicare payment denial — starting 2024-04-02 for 6 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to FUTURE CARE/LIFEBRIDGE HEALTH — 18 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 53.8-1.8 vs chain
Health inspection 2 of 53.4-1.4 vs chain
Staffing 4 of 53.5+0.5 vs chain
Quality measures 4 of 54.3-0.3 vs chain
The other 17 homes this chain runs (chain average 3.8★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
LBH CARROLL COUNTY NURSING AND REHABLITITATION LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF100%since 04/17/2020
COURTLAND GARDENS NURSING AND REHABILITATION CENTER, INC.Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST100%since 04/17/2020
LIFEBRIDGE HEALTH INCOrganizationINDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 04/17/2020
KOONS, JOSEPHIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/19/2024
KRAJEWSKI, DAVIDIndividualCORPORATE OFFICER; ADP OF THE SNFsince 04/17/2020
CALLAHAN, LAURAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/28/2019
HASWELL, SCOTTIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/13/2020
NAVE, JACQUELINIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/13/2020
SESSA, JULIEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/17/2020

CMS files one row per role, so the 18 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.0M
Net patient revenuemost recent cost report
-5.4%
Operating marginrevenue minus expenses
$645K
Related-party expense7% of expenses
Who pays — share of resident-days
Medicaid 49%Medicare 38%Other / private 12%

This home reported $645K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$472per resident / day
operating cost
$14,358per month
≈ monthly operating cost
$448per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MD

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Maryland Medicaid page.

Typical monthly cost in Maryland
$12,927/mo
Nursing home (semi-private)
$14,448/mo
Nursing home (private)
$7,173/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 215247. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-29, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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