Mission Point Nursing & Physical Rehabilitation Ce
414 E State Street, Belding, MI 48809 · For profit - Corporation · 128 certified beds · (616) 794-0460 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (5/5)
- lower-than-typical staff turnover (35% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Sep 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 3 actual-harm citations
- a high number of inspection citations overall (40) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- about 17% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 5 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 3 to 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.8% | 10.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.7% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.8% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 4.1% | 4.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 4.6% | 3.0% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 10.2% | 12.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 28.5% | 19.4% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 92.9% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.0% | 5.1% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 26.8% | 20.0% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 17.6% | 14.8% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 6.3% | 1.1% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 90.9% | 79.5% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 20.5% | 24.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 7.1% | 11.7% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.33 | 1.84 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.46 | 1.64 | 1.80 | better |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
52.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 46 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.18 therapist hours per resident per day in 2026Q1 — more than 18% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 41% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 52.1%CMS range 42.4–65.2 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.6%CMS range 6.5–13.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 96.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.8%CMS range 3.3–12.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.66 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 128 beds and averages 102.9 residents a day — about 80% occupied, or roughly 25 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.65 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.01 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.24 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.17 hrs/resident/day on weekends vs 3.84 on weekdays — 17% thinner on weekends. RN hours go from 1.19 to 0.57 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 35% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
40 citations, most serious first. The 13 most serious are shown; the remaining 27 are one tap away and print in full.
- Actual harm · Gcited before2025-09-26 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2626738Based on observation, interviews and record review, the facility failed to protect the resident's (R4's) right to be free from physical abuse by another resident (R3), resulting in physical and psychosocial harm to R4. Findings:Resident #3 (R3)Review of an admission Record reflected R3 admitted to the facility on [DATE] with diagnoses that included unspecified dementia with behavioral disturbances, anoxic brain damage, chronic obstructive pulmonary disease, anxiety, insomnia, and a personal history of sudden cardiac arrest. Review of a comprehensive Minimum Data Set (MDS) assessment dated [DATE] reflected R3 was moderately cognitively impaired as evidenced by a Brief Interview for Mental Status score of 8/15. The assessment did NOT indicate whether R3 exhibited wandering behavior or was intruded on the privacy or activities of others. Section F - Preferences for Customary Routine and Activities reflected it was 1 - Very important to have books, newspapers, and magazines to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-04-08 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation has two Deficient Practice Statements (DPS) DPS #1 This Citation Refers to Intake Number MI00142983 Based on observation, interview, and record review the facility failed to identify, assess, properly monitor, and treat mental and/or physical changes in condition and failed to accurately and timely document changes for two Residents (Resident #85 (R85) and R76) resulting in admission to an Intensive Care Unit in critical condition for R85 and delay in treatment for R76. Findings: R85 Review of the electronic medical record (EMR) reflected R85 originally admitted to the facility 8/26/22 and had diagnoses that included: Pseudobulbar Affect (characterized by uncontrolled outburst of laughter or crying), Manic Depression (Bipolar Disease), Dementia and Anxiety. Review of the Minimum Data Set (MDS) Brief Interview for Mental Status (BIMS) dated 11/28/23 reflected a score of 2 out of 15 which indicated the Resident was severely cognitively impaired. Section GG of this MDS revealed R85 was functionally…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-10-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake number MI00140515. Based on observation, interview, and record review, the facility failed to ensure safe transfers with a mechanical lift (per manufactures guidance) and thorough assessment after a fall for 1 of 3 residents (Resident #51) reviewed for falls. This deficient practice resulted in Resident #51 (R51) falling from a mechanical lift with a delay in assessment and treatment for 3 fractures. Findings include: According to the facility investigation report submitted to the state agency on 10/23/23 at 10:50 PM, the facility reported that on 10/14/23 at 12:55 PM, R51 was being transferred from a wheelchair to the bed by 2 staff members that were operating a full body mechanical lift when the left leg strap of the sling became unattached from the lift causing R51 to slide out of the sling and onto the floor from a height of approximately 3 feet, coming to rest on her bottom with her right lower leg bent at the knee and tucked under her left leg. An onsite x-ray was ordered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-01 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to adequately monitor laboratory values and ensure the resident representative was involved with treatment decisions for 3 residents (Residents #58, #90, and #16) out of 21 residents reviewed for unnecessary medication.Findings Include;Review of the FDA prescribing information for Clozaril revealed, Severe Neutropenia CLOZARIL treatment has caused severe neutropenia, defined as an absolute neutrophil count (ANC) less than 500/uL. Severe neutropenia can lead to serious infection and death.Recommended Frequency of ANC Testing During CLOZARIL Treatment-Day 1 to Month 6: WeeklyMonth 7 to Month 12: Every 2 weeksMonth 13 and thereafter: Every month (if ANC continues to remain in the normal range)Resident #58 (R58)Review of an admission Record revealed R58 was a [AGE] year-old male, admitted to the facility on [DATE], with pertinent diagnoses which included: schizoaffective disorder.Review of R58's Order Summary dated 3/16/24 revealed, Clozaril Oral Tablet 50 MG…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-01 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure medications were administered and assessments were completed in accordance with physician orders for 2 of 21 residents (Resident #15 and #16), reviewed for nursing professional standards of practice.Findings:Resident #15 (R15)Review of an admission Record revealed R15 was a [AGE] year-old male, admitted to the facility on [DATE], with pertinent diagnoses which included: chronic pain.Review of R15's Order Summary dated 3/26/26 revealed, traMADol HCl Oral Tablet 50 MG Give 1 tablet by mouth three times a day for pain. To be administered at 7:00 AM, 2:00 PM, and 9:00 PM.Review of R15's Controlled Substance Proof of Use Record revealed that on 5/25/26 a dose of tramadol was dispensed at 7:59 AM and at 8:10 PM. The 2:00 PM dose was not documented as dispensed.Review of R15's Medication Administration Record revealed documentation that all 3 doses of tramadol was documented as administered on 5/25/26.During an interview via email on 5/29/2026 at 2:50…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure 3 residents (R57, R7 and R13) out of 4 residents reviewed for accidents, had appropriate interventions implemented to avoid accidents.Findings Include:Resident #57 (R57)Review of a Face Sheet reflected R57 admitted to the facility with diagnoses that included Parkinson's disease, dementia and spinal stenosis. During an observation on 5/26/26 at 11:00 AM, Certified Nurse Aide (CNA) F provided incontinent care for R57 without another staff member present to assist with positioning the resident. CNA F was observed rolling R57 away from their body without support at the edge of the bed, placing R57 at risk for rolling off the side of the bed. During an interview on 5/27/26 at 4:15 PM, Licensed Practical Nurse (LPN)/Unit Manager (UM) G reported CNAs are expected to review Kardex (a resident care guide) to identify what level of assistance a resident need. LPN G reported R57's ability to assist with bed mobility varies. It would be her expectation that the resident be pulled toward the staff member for cares…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-26 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2626738Based on observation, interview and record review, the facility failed to ensure it provided a meaningful activity program for cognitively impaired residents living on the locked unit and 2 residents (R3 and R4) out of 7 sampled residents reviewed.Findings:During an observation on 9/24/25 at 10:45 AM, 1 activity assistant was observed in the South 1 dining room on the locked unit at the facility painting the fingernails of a resident. There were 15 other residents in the dining room. None of the other residents were engaged in an activity. No other staff were present in the dining room to engage or assist with the residents. During an observation on 9/24/25 at 10:51 AM, 4 residents were sitting in the South 2 dining room. A television was on, no activities were happening at this time. During an observation on 9/24/25 beginning at 11:05 AM, no activity calendars were posted in the hallways, in common areas, in dining or activity rooms, near nurse stations or in resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-26 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake 2626738Based on observation, interview, and record review the facility failed to thoroughly investigate resident-to-resident abuse for two residents (R3 & R4).Findings include:Resident #3 (R3)Review of an admission Record reflected R3 admitted to the facility on [DATE] with diagnoses that included unspecified dementia with behavioral disturbances, anoxic brain damage, chronic obstructive pulmonary disease, anxiety, insomnia, and a personal history of sudden cardiac arrest. Review of a comprehensive Minimum Data Set (MDS) assessment dated [DATE] reflected R3 was moderately cognitively impaired as evidenced by a Brief Interview for Mental Status score of 8/15. Review of a Incident Note dated 9/13/2025 at 8:13 PM reflected This resident was involved in a physical altercation with another resident @ (at) 1525 (3:25 PM) on 09/13. This resident (R3) entered another resident's room, made physical contact with the other resident's left cheek with a closed fist. Immediately separated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes MI00153884 and MI0015408 Based on observation, interview and record review the facility failed to prevent one Resident (R1) of 3 Residents reviewed from leaving the facility unsupervised. Finding included: Review of R1's admission record revealed she was [AGE] years old and admitted to the facility on [DATE] and had diagnoses that included: vascular dementia, aphasia (language disorder that affects the ability to communicate), and history of falling. She was not her own responsible party. Review of the facility reported incident, 5 day report revealed R1 was found outside the facility on 6/24/25 at 4:31 PM. R1 was placed on 1:1 supervision for safety at that time. The conclusion revealed, After investigation and interviews the facility was able to identify that R1 did leave the facility unauthorized. R1 was unsupervised for approximately 3 - 4 minutes and does not have any lasting harm and no injuries. Review of Registered Nurse (RN) G's statement in the facility 5 day report…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-03 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure call lights were within reach for five of six resident's reviewed (Resident #294, Resident #32, Resident #70, Resident #14, and Resident #9) who had been care planned or assessed for the use of a call light. Findings: Resident #294 (R294) Review of an admission Record revealed R294 was a [AGE] year old female, originally admitted to the facility 03/10/25, with pertinent diagnoses of Alzheimer's, moderate protein-calorie malnutrition, unsteadiness on feet, degenerative macular eye disease, irritable bowel syndrome with diarrhea, and generalized muscle weakness. R294 was dependent on one staff person for all activities of daily living. During an observation on 04/02/25 at 7:44 AM, R294 laid in bed resting with her eyes open, the door to the room was closed, and the room was situated as the last room down the hallway on the right. The call light hung from the cord to the over bed light and was located behind the head board, out of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-03 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow professional standards of nursing practice for treatment and medication administration for 4 residents (Residents #48, #35, #83, and #69) out of 9 residents reviewed for the provision of nursing services. Findings: Resident #48 (R48) Review of an admission Record revealed R48 was a [AGE] year-old male, admitted to the facility on [DATE]. Review of R48's Order Summary dated 2/14/25 revealed, Skin prep to bilateral heels for protection in the evening. Review of R48's March Treatment Administration Record revealed absent entries (blank boxes) on 3/2/25, 3/20/25, 3/21/25, and 3/28/25 indicating the treatment was not completed. Review of R48's Order Summary dated 3/8/25-3/11/25 revealed, Coccyx/right buttocks: Cleanse discoloration, pat dry, apply skin prep and allow to dry. Cover with bordered foam dressing .every day shift. Review of R48's Order Summary dated 3/12/25-3/26/25 revealed, Coccyx/right buttocks: Cleanse discoloration, pat dry, apply…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-03 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to perform a resident assessment for self-administration of prescription medication for 1 resident (R73), of 1 resident reviewed for self-administration of medication. Findings include: Review of an admission Record revealed R73 admitted to the facility on [DATE] with pertinent diagnoses which included dementia and chronic obstructive pulmonary disease. Review of a Minimum Data Set (MDS) (a tool used for assessing a resident's care needs) assessment for R73, with a reference date of 12/23/2024 revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) score of 5, out of a total possible score of 15, which indicated R73 was severely cognitively impaired. In an observation and interview on 4/1/2025 at 10:00 AM in R73's room, two medication cups containing a white cream were on R73's television stand. R73 reported staff leave the cream for him to apply to the rash on his chest. R73 reported he…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-03 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to 1.) implement a physician's order for daily weights, 2.) administer as needed medication for weight increase, and 3.) ensure the provider was notified of weight gain for residents with Congestive Heart Failure (CHF) for 2 residents (Residents #17 and #89) out of 11 residents, reviewed for quality of care. Findings: Resident #17 (R17) Review of an admission Record revealed R17 was an [AGE] year-old female, admitted to the facility on [DATE], with pertinent diagnoses which included: acute on chronic combined systolic and diastolic congestive heart failure. Review of R17's Care Plan initiated 1/15/25 revealed, Report any significant weight changes I have to my physician . Review of R17's Order Summary dated 2/5/25 revealed, Ensure daily weights are charted every day shift. Review of R17's Cardiology Consult dated 3/5/25 revealed, .Patient presents today post 3 hospitalizations since last office visit. admitted 12/2024 acute CHF .and subsequent admission 3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 27 citations
- Potential for harm · Dcited before2025-04-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were transferred following care planned interventions for 2 residents (Residents #66 and #78) out of 3 residents reviewed for falls. Findings: Resident #66 (R66) Review of an admission Record revealed R66 was a [AGE] year-old male, admitted to the facility on [DATE], with pertinent diagnoses which included: Huntington's Disease and history of falling. Review of R66's Care Plan revealed, I am at an increased risk for falls r/t (related to) Confusion, Huntington's Disease with Gait/balance problems, History of Falls .Unaware of safety needs secondary to HD (Huntington's Disease) with spontaneous chorea (involuntary) movements .TRANSFERRING: 2 person assist Please use gait belt, as he allows. Date Initiated: 08/15/2024 .Revision on: 10/17/2024. Review of R66's Nursing Progress Note dated 2/15/25 and written by Registered Nurse (RN) P revealed, This nurse heard a noise and heard a CNA (Certified Nursing Assistant) calling out…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-03 · tag F0847 — isolatedInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to thoroughly explain the arbitration agreement and complete paper work accurately for two of three residents ( Resident #58 and Resident #88) reviewed for arbitration. Findings: Resident #58 (R58) Review of an admission Record revealed R58 was [AGE] year old cogently intact female, originally admitted to the facility on [DATE] with pertinent diagnoses of glaucoma. During an interview on 04/03/25 at 8:50 AM, R58 stated that she did not recall signing an arbitration agreement at admission. After describing the agreement to R58, she stated that she did not recall anything of that nature. After requesting and receiving a copy of the signed arbitration agreement for R58, it was shown to the resident. R58 indicated that she cannot see, has had multiple eye surgeries, and was unable to see at the time of admission. R58 also indicated that staff sat in a chair in the room and went through the admission paperwork and R58 had given permission for Administrative…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-06 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to intake #MI00147642 and #MI00148721. Based on interview and record review, the facility failed to report alleged resident abuse within the two-hour required timeframe for 4 residents (R101, R102, R103, and R104), of 5 residents reviewed for abuse. Findings include: Review of the facility investigation of MI-FRI 00057973 revealed an incident of alleged staff to resident abuse involving R101 and R102 on 10/6/2024 was reported to the Nursing Home Administrator (NHA) by facility staff at 1:30 PM on 10/10/2024. Further review revealed this alleged resident abuse was reported to the state survey agency on 10/10/2024 at 3:50 PM. In an interview on 2/6/2025 at 9:20 AM, the NHA reported former Certified Nursing Assistant (CNA) C informed him of the allegation of staff abuse of R101 and R102 on 10/10/24 and four days after the allegation took place on 10/6/2024. The NHA reported staff are expected to report allegations of abuse immediately. Review of the facility investigation of MI-FRI 00058491 revealed an incident of alleged resident to resident abuse that took…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-08 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a dignified dining experience for 8 of 11 residents, 7 of the residents including (R70 and R29) were being assisted by staff standing over them and one Resident (R82) watched residents eat for 20 minutes prior to being served his meal, resulting in an undignified dining experience for residents. Findings include: During lunch meal service on 4/1/24 at 12:04 PM, Certified Nurse's Aide (CNA) D was observed standing over three Residents while assisting them with their lunches. CNA D would assist one resident with a few bites, she would then stop/turn and assist another resident while the others watched. R70 A review of R70's admission Record, dated 4/4/24, revealed R70 was a [AGE] year-old resident admitted to the facility on [DATE]. In addition, Resident 70's admission Record revealed multiple diagnoses that included depression, anxiety, and alcohol dependence with alcohol-induced persisting dementia. A review of R70's Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-08 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake MI00142041 Based on observation, interview, and record review the facility failed to ensure meaningful Activities were provided to 1 facility residents directly (Resident #53 (R53)) and all facility residents in the S-1 and S-2 memory care units resulting in unengaged cognitively impaired resident not engaged in activities that a reasonable person would partake in to avoid boredom and to seek a sense of self-worth. Findings: R53 was originally admitted to the facility 3/7/19 and has current diagnoses that include Dementia, Anxiety, and Major Depressive Order. Review of the Minimum Data Set (MDS) dated [DATE] reflected R53 is severely cognitively impaired, is rarely or never understands or is understood, and has highly impaired vision. Review of the MDS section F for Preferences for Customary Routine and Activities reflected R53 enjoys Doing things with groups of people, and Participating in favorite activities. Review of the Care Plan for R53 revealed a Focus of I am here for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to prevent repeated falls for 1 of 4 residents, Resident #82 (R82) reviewed for falls. The deficient practice resulted in R82 sustaining repeated falls with minor injury over a 60 day period. Findings include: The facility provided a copy of the Fall Reduction Policy dated 2/14/02, last revised date 4/2023 for review. The policy reflected, 2. The nurse will initiate interventions on the resident's baseline care plan, in accordance with the resident's identified risks .a. Interventions will be monitored for effectiveness. b. The plan of care will be revised as needed . R82 Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R82 was admitted to the facility on [DATE] with diagnosis of (but not limited to) Parkinson's disease (a disorder of the central nervous system that affects movement, often including tremors), dementia (memory and safety impairment), and history of falls. Brief Interview for Mental Status (BIMS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-08 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1) safeguard the confidentiality of medical records for 1 of 27 facility residents [R25) and 2) maintain complete, accurate, and timely medical records for 3 of 27 residents (R70, R85, and R98), resulting in inaccurate medical records and delayed entry of vital medical record information by the physician provider, the potential for providers not having an accurate and complete picture of the resident's stay at the facility, the potential for unauthorized access to resident medical records, and the potential for the loss of resident privacy and confidentiality of their personal health information. Findings include: R25 During an observation on [DATE] at 11:00 AM, the computer screen on top of the North [NAME] Medication Cart was observed open to R25's electronic Medication Administration Record, (e-MAR), specifically to the medication diclofenac sodium. R25's personal and health identifying information (i.e., picture, name, medical record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-08 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure an effective Quality Assurance and Performance Improvement (QAPI) committee that identified care concerns, respond to deficiencies, and maintain compliance for all residents that resided at the facility. The deficient practices resulted in repeated identified deficiencies from the previous annual survey, and undesired outcomes for residents. Finding include: According to the CMS-2567 dated 2/17/23 with a date of correction of 3/17/23 the facility was found to be out of compliance with F-679 meeting the activity needs/interests of residents when the residents of the memory care unit were observed sitting around with lack of meaningful engagement. According to the plan of correction, the staff were educated to provide individual activities according to the resident assessment. The policy was reviewed. The activity calendars were updated and posted monthly. Results were to be presented by the Activities Director/designee to the Administrator who would present results at QAPI meeting monthly. Results and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-08 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement and utilize enhanced barrier precautions for 2 of 3 resident's (Resident #48 and Resident #502) reviewed for and who were currently placed on enhanced barrier precautions. Findings: Resident #48 (R48) Review of an admission Record revealed R48 was a [AGE] year old male, admitted to the facility on [DATE], with pertinent diagnoses of congestive heart failure, chronic kidney disease-stage 4, insulin dependent diabetes mellitus, and chronic wounds with previous osteomyelitis. Review of a Care Plan for R48 reflected .I require enhanced barrier precautions (EBP) due to increased risk of MDRO (multi-drug resistant organisms) acquisition due to wounds. Date initiated-05/21/24. During an observation on 05/28/24 at 12:15 PM, no sign hung on the door to alert staff that R48 was on EBP. There were no PPE (personal protective equipment) towers available near the room. During the same observation, Infection Control Preventionist (ICP) C and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-08 · tag F0923 — patternHave enough outside ventilation via a window or mechanical ventilation, or both.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain ventilation, resulting in odors and uncirculated air, affecting all residents' in the North Hall's. Findings include: On 4/1/24 at 9:43 AM, the North halls were observed to have stagnant, humid air. The [NAME] hall shower room exhaust vent was tested using a paper towel to test the exhaust function and no suction was observed. On 4/1/24 at 9:45 AM, the bathroom of resident room [ROOM NUMBER] was tested using a paper towel and no suction was observed from the vent. On 4/1/24 at 9:48 AM, the bathroom of resident room [ROOM NUMBER] was tested using a paper towel and no suction was observed from the vent. During an interview on 4/1/24 at 10:14 AM, Maintenance Director R was queried on the frequency of preventative maintenance inspections for the ventilation system and stated that they are inspected twice a year. Maintenance Director R continued to say that the North halls are equipped with a rooftop unit separate from the South Halls.
- Potential for harm · E2024-04-08 · tag F0947 — failed to train nurse aides adequately — patternEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure Certified Nurse Aides had completed a minimum of twelve hours of in-service training annually. Findings: On 4/8/24 at 9:34 AM the Director of Nursing (DON) was asked to provide documentation of completed annual in-service training for Certified Nurse Aide (CNA) D, CNA E, CNA Q, and CNA X. Review of the information provided by the facility reflected CNA D had 5.25 hours of training at the start of this survey, 4/1/24, to include abuse training. Dementia training was not completed at the onset of the survey. Review of the information provided reflected CNA E had a hire date of 6/5/23 and had no record of in-service hours to include no record of Abuse training at the start of this survey. Review of the information provided reflected CNA Q had 1 hour of in-service training at the start of this survey. Abuse training was not listed, and Dementia training was not initiated until after the onset of the survey. Review of the information provided by the facility reflected CNA X had 2 hours of training at the start of this…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-08 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain informed consent from the residents' responsible parties prior to administration of the medications for 2 of 5 residents reviewed (R70 and R87), resulting in the potential for the responsible parties not being informed that R70 and R87 were on psychotropic medications, not being informed of the indications for use of the psychotropic medications, the risks and benefits of the use of psychotropic medications, and the opportunity to decline the use of the psychotropic medications prior to administration. Findings include: R70 A review of R70's admission Record, dated 4/4/24, revealed R70 was a [AGE] year-old resident admitted to the facility on [DATE]. In addition, Resident 70's admission Record revealed multiple diagnoses that included depression, anxiety, and alcohol dependence with alcohol-induced persisting dementia. In addition, R70's admission Record revealed he had a legal (court appointed) guardian. A review of R70's Minimum Data Set (MDS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-08 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide a clean, comfortable and home like environment to ensure that Resident #44's room was clean and uncluttered to allow safe access to the bed and oxygen concentrator, resulting in the potential for falls and the inability to provide appropriate oxygen therapy. Findings Include: A record review of the Face sheet and Minimum Data Set (MDS) assessment indicated Resident #44 was admitted to the facility on [DATE] with diagnoses: Bipolar disorder, heart disease, Chronic obstructive pulmonary disease, dependence on oxygen, chronic respiratory failure. The MDS assessment dated [DATE] indicated the resident was independent with most care and had full cognitive abilities with a Brief Interview for Mental Status (BIMS) score of 15/15. On 4/01/2024 at 12:39 PM, during a tour of the facility, Resident #44 was observed sitting on her bed. She had a variety of personal possessions piled on the floor from the wall towards the end of the bed. There…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-08 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement it's abuse and neglect prohibition policy and procedure for 1 resident (R82) out of 14 residents reviewed, resulting in a failure to identify and investigate an allegation of abuse. Findings: Review of a facility policy Abuse, Neglect and Exploitation reflects It is the policy of this facility to provide protections for the health, welfare and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation and misappropriation of resident property. The policy specified C. Possible indicators of abuse include but are not limited to 1. Resident, staff or family report of abuse; 4. Resident reports of theft of property, or missing property. Resident #82 (R82) Review of an admission Record revealed R82 admitted to the facility on [DATE] with diagnoses that included mild dementia with mood disturbance, Parkinsonism, dysthymic disorder and anxiety. The admission Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-08 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility provided a copy of the Fall Reduction Policy dated 2/14/02, last revised date 4/2023 for review. The policy reflected, 2. The nurse will initiate interventions on the resident's baseline care plan, in accordance with the resident's identified risks .a. Interventions will be monitored for effectiveness. b. The plan of care will be revised as needed . R82 Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R82 was admitted to the facility on [DATE] with diagnosis of (but not limited to) Parkinson's disease (a disorder of the central nervous system that affects movement, often including tremors), dementia (memory and safety impairment), and history of falls. Brief Interview for Mental Status (BIMS) reflected a score of 3 out of 15 which represented R82 had severe cognitive impairment involving short and long term memory deficits. R82 had a resident representative for all medical decision making. During an observation and interview on 4/4/24 at 3:26 PM, R82 was observed seated in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-08 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure medications were administered per standards of practice for 3 residents (#'s 60, 93 and 405) reviewed for medication administration, resulting in the lack of nursing presence during medication administration for two residents (#'s 60 and 93) without assessment for self-administration of medication and administering medications outside of the physician prescribed orders for Resident #405, which could lead to adverse effects. Findings Include: Resident #60 A record review of the Face sheet and Minimum Data Set (MDS) assessment indicated Resident #60 was admitted to the facility on [DATE] with diagnoses: History of a stroke, history of brain and ovarian cancer, Alzheimer's Dementia, heart disease, history of falls with vertebral fracture, anxiety, depression, diabetes and lymphedema. The MDS assessment dated [DATE] revealed the resident had severe cognitive loss and needed assistance with all care. On 4/02/24 at 9:00 AM, observed Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-08 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide Restorative nursing services for one Resident (#60) of 2 residents reviewed for range of motion, resulting in the potential for a decline in condition. Findings Include: Resident #60 A record review of the Face sheet and Minimum Data Set (MDS) assessment indicated Resident #60 was admitted to the facility on [DATE] with diagnoses: History of a stroke, history of brain and ovarian cancer, Alzheimer's Dementia, heart disease, history of falls with vertebral fracture, anxiety, depression, diabetes and lymphedema. The MDS assessment dated [DATE] revealed the resident had severe cognitive loss and needed assistance with all care. On 4/02/24 at 9:13 AM, Resident #60 was observed sitting in a wheel chair in her room. Her hands were placed on the arm rests of the wheelchair and her right hand was visibly swollen with edema. She was eating breakfast with assistance from Confidential Person O. He said she had a history of a stroke and also…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-08 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to assess and monitor weight changes for 1 of 27 residents (Resident #101) reviewed for weight loss. The deficient practice resulted in Resident #101 (R101) sustaining a significant weight loss. Findings include: R101 Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R101 admitted to the facility on [DATE] with diagnosis of (but not limited to) acute gastric ulcer, kidney disease, and blood clot to right leg. Brief Interview for Mental Status (BIMS) reflected a score of 12 out of 15 which represented R101 was cognitively intact. During an observation and interview on 4/2/24 at approximately 12:40 PM, R101 was seated in her wheelchair in the dining room. R101 was observed feeding herself and stated the food here is okay. According to the Nutritional assessment dated [DATE] reflected that R101's current body weight was 164.4 lbs. and reported that it was stable for her. The assessment reflected, 16a. My nutrition goals…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-08 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow accepted standards of practice for a peripherally inserted central catheter (PICC line) dressing change for 1 Resident (#405) of 2 reviewed for IV catheters, resulting in a lack of proper hand hygiene, use of a sterile barrier and measurement of the external catheter length, which could result in complications including infection and migration of the catheter. Findings Include: Resident #405 A record review of the Face sheet and Minimum Data Set (MDS) assessment for Resident #405 revealed an admission date to the facility on 2/1/2024 and readmission on [DATE] with diagnoses: Meningitis, brain abscess, brain and lung cancer, diabetes, chronic kidney disease, history of pulmonary embolism. The MDS assessment dated [DATE] indicated the resident had moderate cognitive impairment with a Brief Interview for Mental Status/BIMS score of 11/15. On 4/02/24 at 8:22 AM, during a tour of the facility, Resident #405 was observed to have an IV…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure unobstructed access to an oxygen concentrator and provide oxygen humidification for one Resident (#44), resulting in the potential for the resident to receive an inadequate amount of oxygen to meet their needs, and discomfort without humidification, which could lead to adverse effects including respiratory distress. Findings Include: Resident #44 A record review of the Face sheet and Minimum Data Set (MDS) assessment indicated Resident #44 was admitted to the facility on [DATE] with diagnoses: Bipolar disorder, heart disease, Chronic obstructive pulmonary disease, dependence on oxygen, chronic respiratory failure. The MDS assessment dated [DATE] indicated the resident was independent with most care and had full cognitive abilities with a Brief Interview for Mental Status (BIMS) score of 15/15. On 4/01/2024 at 12:39 PM, during a tour of the facility, Resident #44 was observed sitting on her bed. She had a variety of personal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-08 · tag F0710 — isolatedObtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
What the surveyor found here — an excerpt from the official record, may be distressing
This Citation pertains to Intake MI00142983 Based on interview and record review the facility failed to timely document assessments and findings in the medical record by a medical provider and failed to ensure necessary monitoring, care, and medical treatment was ordered when changes in condition were noted by a Medical Provider but not acted upon for one facility Resident (Resident #85 (R85)) resulting in emergency Intensive Care hospitalization. Findings Include: Review of the electronic medical record (EMR) reflected R85 originally admitted to the facility 8/26/22 and had diagnoses that included: Pseudobulbar Affect (characterized by uncontrolled outburst of laughter or crying), Manic Depression (Bipolar Disease), Dementia and Anxiety. Review of the Minimum Data Set (MDS) Brief Interview for Mental Status (BIMS) dated 11/28/23 reflected a score of 2 out of 15 which indicated the Resident was severely cognitively impaired. Section GG of this MDS revealed R85 was functionally able to ambulate independently. Review of the EMR Progress Note dated 2/23/24 at 5:30 PM that R85 was to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-08 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide medically-related social services for 1 of 27 residents (R98), resulting in R98 not having current up-to-date guardianship documentation. Findings include: A review of R98's admission Record, dated [DATE], revealed R98 was a [AGE] year-old resident admitted to the facility on [DATE] with multiple diagnoses that included frontal lobe malignant neoplasm (brain cancer), cerebral edema (brain swelling), convulsions, delusional disorder, pulmonary embolism (blood clot in the lungs), and aphasia (difficulty verbally communicating). In addition, R98's admission Record revealed Guardian (GRD) K was R98's primary contact for healthcare needs and guardian. A review of R98's Minimum Data Set (MDS) (a tool used for assessing a resident's care needs), dated [DATE], revealed a Brief Interview for Mental Status (BIMS) (a scale used to determine a resident's cognitive status) score of 10 which revealed R98 was moderately cognitively impaired. A review of R98's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-08 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
This Citation Refers to Intake Number MI00142983 Based on interview and record review the facility failed to properly monitor for psychotropic medication side effects and failed to identify and report signs that resulted from medication changes for one Resident (Resident #85 (R85)). Findings: Review of the electronic medical record (EMR) reflected R85 originally admitted to the facility 8/26/22 and had diagnoses that included: Pseudobulbar Affect (characterized by uncontrolled outburst of laughter or crying), Manic Depression (Bipolar Disease), Dementia and Anxiety. Review of the Minimum Data Set (MDS) Brief Interview for Mental Status (BIMS) dated 11/28/23 reflected a score of 2 out of 15 which indicated the Resident was severely cognitively impaired. Review of the EMR Progress Note dated 2/23/24 at 5:30 PM that R85 was to be transported to the hospital for Altered mental status and Functional decline. Review of the Emergency Medical Services (EMS) documentation revealed vital signs included a pulse of 135 beats per minute (BPM), respiratory rate of 34 breaths per minute, a blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00140722. Based on interview, observation, and record review, the facility failed to ensure elopement interventions were implemented for 2 of 3 residents (Resident #54 and Resident #57) reviewed for elopement. This deficient practice placed Resident #54 (R54) and Resident #57 (R57) at risk for elopement when prevention interventions were not in place and monitored. Finding include: The facility provided a policy for Elopements and Wandering Residents dated 3/2/08 and last revised on 4/2023 for review. The policy reflected, This facility ensures that residents who exhibit wandering behavior and/or are at risk for elopement receive adequate supervision to prevent accidents and receive care in accordance with their personal centered plan of care addressing the unique factors contributing to wandering or elopement risk. The facility provided a policy for the [Name of elopement guard] System (a system that alerts staff of a resident attempting to leave the building) dated 3/13/18…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-12 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake number MI00138957. Based on observation, interview, and record review, the facility failed to prevent misappropriation of resident property for 1 (Resident #1) of 3 residents reviewed for misappropriation. This deficient practice resulted in staff removing and taking resident personal property from Resident #1's body after she passed away and the potential for more resident items to be taken. Findings include: The facility provided a copy of the Abuse, Neglect and Exploitation policy/procedure with a last revised date of 6/23 reflected, Misappropriation of Resident Property means the deliberate misplacement, exploitation, or wrongful, temporary, or permanent use of a resident's belongings or money without the resident's consent. Resident #1 (R1) A review of Resident #1's admission Record, dated 10/12/23, revealed R1 was admitted to the facility on [DATE] with multiple diagnoses that included Hemiplegia and Hemiparesis following Cerebral Infarction, Multiple Sclerosis, Chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-08 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00136719, MI00137186 and MI00139193. Based on interview and record review, the facility failed to prevent staff to resident abuse for two residents (#5, #7) which could result in further abuse of residents and cause pain, humiliation, embarrassment, fearfulness, frustration, and feelings of being unsafe in the facility based on a reasonable person standard for residents with impaired cognition. Findings include: The Abuse, Neglect and Exploitation Policy implemented 01/28/2023 and revised June 2023 was reviewed. The policy states the definition of verbal abuse as the use of oral, written, or gestured communication or sounds that willfully includes disparaging and derogatory terms to residents or their families, or within their hearing distance regardless of their age, ability to comprehend, or disability. Under IV Identification C #9, the policy states, Evidence of photographs or videos of a resident that are demeaning or humiliating in nature, regardless of whether the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-04-08 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review the facility failed to publicly post nurse staffing data. Findings: On 4/8/24 at 11:20 AM a review of facility posting was conducted. During the review the staff posting could not be located. On 4/8/24 at 11:30 AM Unit Manager (UM) I was asked where the daily staff posting data is located. UM I took the surveyor to the main Nurses Station where a binder titled (facility name) Schedule Book was located. Inside the book, along with the staff schedule was the completed daily staff posting form for 4/8/24. UM I was asked if this is posted in the facility. UM I stated No and indicated the daily staff posting is kept in the facility Schedule Book. The book cover did not reflect that the daily staff posting was inside the binder or that public information was contained within.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record. 1 Medicare payment denial on record.
- Medicare payment denial — starting 2024-05-10 for 33 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to MISSION POINT HEALTHCARE SERVICES — 14 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 4 of 5 | 2.8 | +1.2 vs chain |
| Health inspection | 2 of 5 | 2.3 | -0.3 vs chain |
| Staffing | 5 of 5 | 3.9 | +1.1 vs chain |
| Quality measures | 5 of 5 | 4.1 | +0.9 vs chain |
The other 13 homes this chain runs (chain average 2.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| MISSION POINT GRAND RAPIDS HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 02/14/2020 |
| MITCHELL FAMILY III IRREVOCABLE GST TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 21% | since 04/14/2023 |
| ORCHARD HOLDINGS III, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 21% | since 04/14/2023 |
| MALI, HARI | Individual | MANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/14/2020 |
| MITCHELL, MARK | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/14/2023 |
| MILLER, ROBIN | Individual | W-2 MANAGING EMPLOYEE | — | since 02/14/2020 |
| SAGE, JEANNIE | Individual | W-2 MANAGING EMPLOYEE | — | since 02/14/2020 |
| MISSION POINT MANAGEMENT SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 02/14/2020 |
| HIGHAM, JENNIFER | Individual | TRUSTEE OF THE SNF | — | since 04/14/2023 |
| OEGEMA, JAMES | Individual | TRUSTEE OF THE SNF | — | since 04/14/2023 |
| MP BELDING PROPERTY HOLDING LLC | Organization | ADP OF THE SNF | — | since 04/14/2023 |
| CARREL, DANIEL | Individual | ADP OF THE SNF | — | since 09/24/2024 |
| RADTKE, MARK | Individual | ADP OF THE SNF | — | since 12/27/2022 |
CMS files one row per role, so the 20 rows in the source record cover these 13 parties — each is shown once here with every role it holds. Nothing is omitted.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $2.2M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235357. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-06-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.