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Mission Point Nursing & Physical Rehabilitation Ce

313 Sherwood Street, Holly, MI 48442 · For profit - Individual · 66 certified beds · (248) 708-3100 Medicare & Medicaid certified

Call the home — (248) 708-3100 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Apr 20261 actual-harm citation1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$64,825 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (53) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $64,825 in federal fines (most recent 2025-03-28)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • about 19% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
435 N Leroy St · (810) 629-3552 · Call to confirm hours
Pharmacy
4048 Grange Hall Rd Ste D · (248) 467-8003 · Call to confirm hours
Grocery
15228 N Holly Rd · (248) 634-1231 · Call to confirm hours
Park
806 N Saginaw St · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased11.6%10.8%15.4%better
Long-stay residents who lose too much weight4.9%5.4%5.4%typical
Long-stay residents with a catheter left in their bladder0.9%0.8%0.9%typical
Long-stay residents with a urinary tract infection3.0%1.5%2.0%worse
Long-stay residents with depressive symptoms13.6%4.3%6.5%worse
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury5.6%3.0%3.3%worse
Long-stay residents whose ability to walk worsened16.2%12.0%16.1%typical
Long-stay residents on antianxiety or hypnotic medication29.7%19.4%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%95.0%95.3%typical
Long-stay residents with pressure ulcers7.8%5.1%4.7%worse
Long-stay residents with worsening bladder/bowel control27.9%20.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table8.3%14.8%17.1%better
Short-stay residents who newly got an antipsychotic medication1.4%1.1%1.4%typical
Short-stay residents given the seasonal flu vaccine90.0%79.5%79.4%better
Short-stay residents rehospitalized after admission24.5%24.0%22.6%typical
Short-stay residents with an outpatient ER visit4.8%11.7%12.0%better
Long-stay hospitalizations per 1,000 resident days2.161.841.67worse
Long-stay outpatient ER visits per 1,000 resident days1.571.641.80better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

60.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 53 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

60.0%U.S. median 51.5%
Got home and stayed home
11.2%U.S. median 10.7%
Went back to hospital
63.9%U.S. median 56.6%
Met the expected recovery
0.18U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Met the expected recovery: 63.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 36 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.18 therapist hours per resident per day in 2026Q1 — more than 17% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 34% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF60.0%CMS range 45.4–72.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.2%CMS range 7.4–15.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge63.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge50.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge69.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.3%CMS range 3.8–11.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.811.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.63
RN hours/ resident / day
0.95
LPN hours/ resident / day
1.71
Aide hours/ resident / day
3.29
Total nurse hours/ resident / day
0.64
RN hoursweekends
52.3%
Total nursing turnover
30.0%
RN turnover

How full it usually is: this home is certified for 66 beds and averages 59.8 residents a day — about 91% occupied, or roughly 6 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.29 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.63 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.71 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.85 hrs/resident/day on weekends vs 3.47 on weekdays — 18% thinner on weekends. RN hours go from 0.63 to 0.64 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 52% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2026-04-01)
7
at the previous standard inspection (2025-02-05)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

53 citations, most serious first. The 12 most serious are shown; the remaining 41 are one tap away and print in full.

  • Actual harm · G2026-06-23 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Incident 3044880Based on interview and record review, the facility failed to ensure a snack was given in a form consistent with physician diet orders for one (R302) of four residents reviewed for therapeutic diets resulting in R302 choking on a peanut butter sandwich requiring emergency intubation and was hospitalized with extensive hypoxic ischemic brain injury [brain damage due to loss of oxygen]. Findings include:A Facility Reported Incident [FRI] was received by the State Agency [SA] on 6/9/26 that reported in part R302 ate a peanut butter and jelly sandwich, staff performed the Heimlich Maneuver and R302 was transported to the hospital.Review of the closed record revealed R302 was admitted into the facility on 2/2/23 with diagnoses that included: acute respiratory failure with hypoxia, facial weakness following cerebral infarction and Parkinson's Disease. According to the Minimum Data Set [MDS] assessment dated [DATE], R302 had moderate cognitive impairment.Review of R302's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2023-08-02 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00138552. Based on observation, interview, and record review, the facility failed to ensure physical abuse did not occur for two (R804 and R805) of five residents reviewed for abuse, resulting in R804 choking R805, and other residents reported feeling scared, unsafe, and/or had nightmares after the abuse occurred (R807, R808, R809). Findings include: Review of a Facility Reported Incident (FRI) was submitted to the State Agency on 7/15/23 revealed the facility reported a physical abuse incident that occurred between R804 and R805. An unannounced, onsite investigation was conducted from 8/1/23 through 8/2/23. Review of R804's clinical record revealed R804 was admitted into the facility on 3/9/22, was discharged to the hospital on 7/15/23, and readmitted on [DATE] with diagnoses that included: schizoaffective disorder bipolar type, post traumatic stress disorder (PTSD), and dementia. Review of a Minimum Data Set (MDS) assessment dated [DATE] revealed R804 had intact…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-27 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation relates to Intake 3020377. Based on interview and record review, the facility failed to transcribe a medication accurately per physician orders for one Resident (R102) of two residents reviewed for medication administration. Findings include:Review of an intake received by the State Agency on 5/21/26 revealed an allegation R102 was administrated medications inaccurately during their stay, resulting in medication errors. It was alleged R102 was administered the wrong dose type of Depakote, used as a mood stabilizer, which resulted in mood swings and atypical behaviors for R102. The complainant reported they did not find out until R102 was discharged that R102 was supposed have received Depakote extended release (medication dose released slowly and continuously over 24 hours) pills. The complainant alleged R102 was given delayed release (medication dose released quickly after two hours), which would have only lasted a couple of hours in R102's system per their reporting. Review of R102's profile…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2026-04-01 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake 2966880.Based on observation, interview and record review, the facility failed to maintain clean, comfortable, homelike environment for multiple residents that reside in the facility, including those on the A, B and D units. Findings include:On 3/30/2026 at 10:17 AM observed bagged soiled linens overflowing from vendor provided storage containers and being stored on the floor and a strong odor of urine present. During this observation when queried, Housekeeping/Maintenance Director (Staff 'W') said the laundry service pick up days are Monday, Wednesday, and Friday around 11:00 AM, so Monday is the heaviest collection day. Staff 'W' indicated that they could check if another collection bin is available. On 3/30/2026 at 10:18 AM interviewed Staff 'W' about the strong odor of urine near the building entrance. Staff 'W' said it is a recurring issue with some residents urinating in this area during the night time and that housekeeping staff provide daily cleaning of those areas of the carpeting once they arrive in the morning. Review of a complaint…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-01 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes 2607613, 2658268, 2666429, 2793060.Based on interview and record review, the facility failed to protect the residents' right to be free from verbal abuse by a staff, verbal abuse by a resident, physical abuse by a resident, and failed to protect the resident's right to be free from neglect for five (R1, R30, R53, R64 and R76) of six residents reviewed for abuse and neglect. Findings include: According to the facility's policy titled, Abuse, Neglect and Exploitation dated 9/2025: .Instances of abuse of all residents, irrespective of any mental or physical condition, cause physical harm, pain or mental anguish. It includes verbal abuse.physical abuse.'Verbal Abuse' means the use or oral, written, or gestured communication or sounds that willfully includes disparaging and derogatory terms to residents or their families, or within their hearing distance regardless of their age, ability to comprehend, or disability .'Physical Abuse' includes, but is not limited to hitting, slapping,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-01 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report witnessed resident to resident verbal abuse and an injury of unknown origin to the State Agency for four (R1, R30, R53, and R80) of six residents reviewed for abuse and neglect. Findings include: R1, R30, R53 During an investigation of a separate verbal abuse incident between a staff member and R1, the following additional verbal abuse concerns were identified: An entry in R1's clinical record included a progress note dated [DATE] at 12:57 PM by Social Worker (SW 'G') documented, in part: (R1) spoke with me today to tell me that he is upset about bingo.He was upset also because he said that another resident had called him a '[NAME]' and he did not like the comment being related to sexual orientation. On [DATE] at 3:46 PM, the Administrator was asked about R1's concerns documented by SW 'G' and whether that had been reported to the State Agency. The Administrator reported that had not. On [DATE] at 3:52 PM, the Administrator was asked to clarify…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-01 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain general cleanliness and repair of plumbing and the ice machine, resulting in an increased potential for contamination including the water supply affecting all residents. Findings Include:On 3/30/2026 at 9:00 AM during a kitchen tour with dietary manager (DM) 'Z' observed sewer gas odor present near the sub floor grease trap by the 3-compartment sink. Also smelled the same odor at 3 in-floor drains, and near 3 kitchen sink drains. During this observation, when DM 'Z' was asked if he smelled this odor or knew what the issue was, DM 'Z' indicated having a diminished sense of smell and was not aware of the odor or what the issue may be. When asked about the frequency of service for the grease trap, DM 'Z' indicated about every 6 months and that the building was serviced by village of [NAME] sanitary sewer. On 3/30/2026 at 9:20 AM observed two kitchen sink drain lines (provide with sanitary air gaps to waste drain) with dark soil…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-01 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to investigate an injury of unknown origin for one (R80) of six residents reviewed for abuse and neglect. Findings include:A review of R80's clinical record revealed R80 was admitted into the facility on [DATE], readmitted on [DATE], and expired in the facility on [DATE]. A review of a Minimum Data Set (MDS) assessment dated [DATE] revealed R80 had moderately impaired cognition, one-sided impairment of the upper and lower extremities, was dependent on staff for toileting hygiene, rolling left and right, transferring, and going from sitting to lying. R80 did not stand or walk and had no history of falls. A review of R80's progress notes revealed the following: On [DATE] at 3:38 AM, Registered Nurse (RN) 'H' documented the following in a Nursing Progress Note, Resident last seen alive between 01:30 (AM) and 01:45 (AM) at which time he was repositioned, changed. At 02:08 (AM) nurse called to the room as resident observed out of bed. Nurse observed resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-01 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop a comprehensive care plan to address a resident's ileostomy [surgically created opening to allow waste to exit the body] for one [R35] of one resident reviewed for ostomies. Findings include:On 3/30/26 at 9:11 AM, R35 was observed sitting on the side of the bed. R35 was asked about care at the facility. R35 explained she had an ileostomy and needed assistance emptying and changing the bag. Review of the clinical record revealed R35 was admitted into the facility on 2/25/26 with diagnoses that included: kidney disease, osteoarthritis and ileostomy status. According to the Minimum Data Set [MDS] assessment dated [DATE], R35 had intact cognition and had an ostomy.Review of R35's comprehensive care plan revealed no care plan for an ileostomy.On 3/31/26 at 1:13 PM, the Director of Nursing [DON] was interviewed and asked if a resident should have a care plan for an ileostomy if they had one. The DON explained if a resident had any type…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake 2801923.Based on observation, interview, and record review, the facility failed to thoroughly assess and document a change in condition for one (R79) of two residents reviewed for changes in condition. Findings include: On 3/30/26 at 10:13 AM, R79 was observed in bed. He was holding himself between his legs with his feet pressed against the foot board. R79 had some twitching movements and appeared disheveled. When spoken to, R79 mumbled and was difficult to understand. On 3/30/26 at approximately 11:00 AM, R79 was observed exiting the facility on a stretcher with EMS (Emergency Medical Services) staff. On 3/30/26 at 1:00 PM and 3:30 PM a review of R79's clinical record revealed R79 was sent to hospital in a Medication Administration Note. There was no documentation of why R79 was sent to the hospital. Further review on 3/31/26 at 9:00 AM and 1:14 PM, revealed no progress notes that documented why R79 went to the hospital on 3/30/26. Progress notes indicated R79 returned to the facility on the same day, 3/30/26. On 3/31/26 at 8:55 AM, R79 was observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake 2966880Based on observation interview and record review the facility failed to ensure physician/extender pressure ulcer treatment orders were followed for one [R55] of one resident reviewed for pressure ulcers. Findings include: A complaint was filed with the State Agency [SA] that read in part, .[R55] has bed sores on his bottom with [sic] are not always being taken care of. At times he has no bandages covering the sores and there is no cream or ointment placed on the sores.On 3/30/26 at 9:24 AM, R55 was observed sitting in a wheelchair in his room. R55 was asked if he had any wound or sores on his body. R55 explained he had a wound on his bottom. R55 was asked if the wound was getting better, worse or staying the same. R55 explained he did not know. When asked if the facility was doing treatments on the wound, R55 explained they did sometimes.Review of the clinical record revealed R55 was admitted into the facility on 1/3/26 and readmitted [DATE] with diagnoses that included:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to consistently implement fall prevention interventions according to the resident's plan of care for one (R52) of two residents reviewed for falls. Findings include: On 3/30/26 at 9:24 AM, R52 was observed sleeping in bed. A walker and a wheelchair was observed in the room and were placed across the room near the window, not at bedside. When R52's name was called he did not wake up or respond. On 3/30/26 at 2:25 PM, R52 was observed sleeping in bed. R52 was lying horizontally on the bed with his feet and legs partially hanging off the side of the bed. A walker and wheelchair were observed near the window, not at bedside. On 3/30/26 at approximately 11:00 AM, a review of R52's care plans on 3/30/26 revealed the following: A care plan initiated on 5/7/25 and revised on 3/20/26 that noted, I have potential for injury r/t (related to) hx (history) falls, weakness, poor safety awareness, routine psych (psychotropic) med (medication) use,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 41 citations
  • Potential for harm · Dcited before2026-04-01 · tag F0691 — failed to provide colostomy / ostomy care — isolated
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure nephrostomy tube [surgically implanted catheter into the kidney to drain urine] drainage bags were positioned correctly for dependent drainage for one [R25] of one resident reviewed for nephrostomy tubes. Findings include:On 3/30/25 at 9:34 AM, R25 was observed lying in bed. A drainage bag was lying on an overbed tray table positioned above the height of the bed on R25's right side. A second drainage bag was lying on a pillow propped against the wall on R25's left side, positioned above the height of R25 lying in bed. Both bags and tubing did not appear to have drainage fluid. R25 was asked what the drainage bags were connected to. R25 explained they were connected to his back. When asked if they were nephrostomy tubes in his kidneys, R25 agreed.On 3/30/26 at 12:35 PM, R25 was observed lying in bed. The nephrostomy tube drainage bags were still positioned above the level of R25's kidneys with no drainage fluid in bags or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-08-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: 2582047. Based on interviews and record reviews the facility failed to identify a substance use disorder (sud) -alcohol, and failed to implement a care plan/interventions for the sud, for one (R302) of one resident reviewed for elopements, resulting in R302 having left the facility without the knowledge of staff. Findings include: A review of the medical record revealed R302 was admitted to the facility on [DATE] with a primary admitting diagnosis of alcohol dependence with withdrawal and was documented to have intact cognition. Further review of the medical record revealed no plan of care or implemented care plan for R302's primary diagnosis of alcohol dependence or withdrawal. A review of the medical record revealed no interventions implemented to ensure the safety of the resident. On 7/25/25 R302 was reported to the State Agency (SA) to have eloped from the facility. On 8/14/25 at 11:55 AM, a telephone interview was conducted with RN D. RN D was asked about being the assigned…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-14 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: 2583159. Based on interview and record reviews, the facility failed to protect the resident's right to be free from mistreatment by a staff member for one resident (R303) of two residents reviewed for neglect/abuse. Findings include:A review of a Incident Summary submitted by the facility to the State Agency (SA) documented in part . A Nursing Manager reported to this Administrator that an allegation of staff abuse against (R303's name). was brought to his attention at 11:30am on 7/30/2025. The allegation was made by a Certified Nurse's Aide (CNA- CNA J) who informed the nurse manager that another CNA (CNA I) held her hand over the resident's mouth because the resident was yelling. The alleged Perpetrator was suspended immediately pending a facility investigation. (Police department name) was contacted and an officer arrived at the facility to investigate the report.A review of the medical record revealed R303 was admitted to the facility on [DATE] with diagnoses that included:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-08-14 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: 2582047. Based on interviews and record reviews the facility failed to complete a thorough investigation for an elopement and failed to submit accurate details to the State Agency (SA) regarding the elopement incident for one (R302) of one resident reviewed for an elopement. Findings include: Review of an Incident Summary submitted to the SA documented in part . At approximately 9:45pm on Friday 7/25/2025, the Administrator was notified by a facility nurse that a nearby neighbor of the facility contacted her via phone and told her that a resident had approached their house and was asking for a ride. This nurse reported that she and a Certified Nurses Aide went outside the building, found the resident and returned him safely to his room. The resident was in no physical distress.Review of an Investigation Summary documented in part . Time of Occurrence: Approximately 7:35 pm. At 9:15pm, on the day of the incident (Registered Nurse - RN C) was notified by a Certified Nurses Aide…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-14 · tag F0635 — isolated
    Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews the facility failed to ensure all admission orders were reported and reconciled with the Physician for one (R302) of one resident reviewed for an elopement. Findings include: A review of the medical record revealed R302 was admitted to the facility on [DATE] with a primary admitting diagnosis of alcohol dependence with withdrawal and was documented to have intact cognition. A review of R302's hospital discharge medications revealed the following:Lorazepam tablet sliding scale. If CIWA-Ar (Clinical Institute Withdrawal Assessment for Alcohol) is 0-7: No Benzodiazepine dose indicated. 1 mg (milligram) if CIWA-AR Mild - MOD 8 -15. 2 mg if CIWA - AR Mild - MOD 16-67. Greater than 35, Notify Provider. PO (by mouth), every 2 hours PRN (as needed) for Per CIWA Scale. If CIWA-Ar is 0-7: No Benzodiazepine dose indicated. If CIWA-Ar is 8-15, give 1mg then reassess 2hrs after dose given. If CIWA-Ar >15, give 2mg then reassess 1 hr after dose given (Maximum dose 12mg/day). If score >…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: 2570372.Based on interview and record reviews the facility failed to accurately identify a pressure wound, accurately documented the worsening and correct staging of a coccyx wound for one (R301) of one resident reviewed for pressure wounds. Findings include:Based on interview and record reviews the facility failed to accurately identify a pressure wound, accurately documented the worsening and correct staging of a coccyx wound for one (R301) of one resident reviewed for pressure wounds. Findings include:A review of a complaint submitted to the State Agency (SA) documented concerns regarding the accurate assessment and description of the resident's pressure wound. A review of the medical record revealed R301 was admitted to the facility on [DATE] with a primary diagnosis of dementia and required staff assistance with all Activities of Daily Living (ADLs). A Nursing note dated 6/25/25 at 3:55 PM, documented in part . This writer was informed by resident's aide that resident had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: 2570372.Based on interview and record reviews the facility staff failed to follow the recommendation of the psych nurse practitioner (NP) and failed to identify a change of condition (urinary tract infection - uti) as the cause of a mental status/behavioral changes for one (R301) of two residents' reviewed for neglect/abuse. Findings include:A review of the medical record revealed R301 was admitted to the facility on [DATE] with a primary diagnosis of dementia and required staff assistance with all Activities of Daily Living (ADLs). A Social Service Progress Note dated 6/26/25 at 8:03 AM, recapped the recommendations from a psych consultation which documented the following . Seen 6/25/25 by (psych clinician name), NP (nurse practitioner) with psych services. Consult states the following. Patient presents with increased anxiety, agitation, and aggression. Emphasis should be placed on ruling out underlying medical or environmental contributors. Patient has a known and established…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-14 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: 2570372.Based on interview and record reviews the facility failed to identify, follow up and follow the facility policy on weight loss for one (R301) of one resident reviewed for weight loss. Findings include: A review of the medical record revealed R301 was admitted to the facility on [DATE] with a primary diagnosis of dementia and required staff assistance with all Activities of Daily Living (ADLs). A review of the resident Weight Summary documented the following: 7/3/25 at 1:25 PM- 134.4 lbs (pounds)6/5/25 at 3:04 PM- 150.8 lbs This indicates a -10.88 loss in less than a month. There was no recorded re-weight to confirm the weight loss documented. A record review of the Electronic Medical Record (EMR) and Nutrition assessments/notes were all reviewed, and none identified the clarification of the 7/3/25 recorded weight, notification to the dietician/physician, monitoring, interventions or modifications to the resident's nutrition plan of care. A review of the facility policy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-07-08 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement an effective plan of action to correct identified quality deficiencies related to controlled substances (medications regulated by the government due to having a high risk of abuse and/or addiction), resulting in the continuation of deficient practices related to having an effective process to accurately account for all controlled substances for six (R704, R705, R706, R707, R709, and R710) of seven residents reviewed. This had the potential to affect all residents who resided in the facility who were prescribed controlled substances. Findings include: On 8/12/25, a revisit survey was conducted to determine compliance with deficiencies identified during the facility's recertification survey completed on 7/8/25According to a CMS (Center for Medicare and Medicaid) 2567 form dated 7/8/25, the facility was found to be noncompliant with regulatory requirements related to pharmacy services/controlled substances, specifically the failed to ensure appropriate documentation of administration and accountability…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-08 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #s MI00150458 and MI00152210. Based on interview and record review, the facility failed to ensure appropriate documentation of administration and accountability of controlled substances for one (R704), of four residents reviewed for medication administration. Findings include: Review of complaints reported to the State Agency included allegations that residents were not receiving their medication as ordered, and concerns with controlled substances. Review of the clinical record revealed R704 was admitted into the facility on 5/1/20, readmitted on [DATE] and signed onto hospice on 5/5/25. Diagnoses included: fibromyalgia, cerebral atherosclerosis, and unspecified dementia with agitation. According to the Minimum Data Set (MDS) assessment dated [DATE], R704 had severe cognitive impairment, received scheduled and as needed (PRN) pain medication, had occasional pain and was taking opioid medication. Review of the Medication Administration Records (MARs) and the corresponding Control…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-02-05 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain the kitchen in a sanitary manner. This deficient practice had the potential to affect all residents that consume food from the kitchen. Findings include: On 2/4/25 between 9:00 AM-9:30 AM, during an initial observation of the kitchen with Dietary Manager (DM) J, the following items were observed: In the Traulsen reach-in cooler, there was a pan of raw chicken stored directly on top of a box of cooked diced chicken, and raw pork stored on top of a box of corn chowder soup. DM J confirmed the food items were not stored properly. According to the 2017 FDA Food Code section 3-302.11 Packaged and Unpackaged Food - Separation, Packaging, and Segregation, (A) Food shall be protected from cross contamination by: .(2) Except when combined as ingredients, separating types of raw animal foods from each other such as beef, fish, lamb, pork, and poultry during storage, preparation, holding, and display by: .(b) Arranging each type of food in equipment so that cross contamination of one type with another is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-05 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY On 2/4/25 at 9:32 AM, Room D151-1 was observed to have privacy curtains soiled with dark brown debris. On 2/4/25 at 10:00 AM, Room D148-1 was observed to have an overbed tray table that had peeled away edges which exposed the particle board (porous material) underneath. Observations from 2/4/25 - 2/5/25 also identified concerns in the fishbowl lounge which had a large ceiling vent (approximately 3 feet x 3 feet) which had a thick layer of dusty build-up on the outside grid covering. The bathroom in the hallway just outside of the fishbowl lounge was observed to have a ceiling fan that was covered in thick, stringy, heavy dust build-up on the outside of the vent grid. On 2/5/25 at 1:30 PM, an interview was conducted with the Maintenance & Housekeeping Manager (Staff 'I'). When asked about their staffing for both housekeeping and maintenance staff, Staff 'I' reported they were fully staffed and had staff at the facility seven days a week and typically staggered the schedule either 7:00 AM to 3:00 PM or 8:00 AM to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-05 · tag F0698 — failed to provide proper dialysis care — pattern
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure consistent dialysis communication documentation and assessments were completed for one (R26) of one resident reviewed for dialysis. Findings include: Review of the clinical record revealed R26 was admitted into the facility on [DATE] with diagnoses that included: acute kidney failure, end stage kidney disease (ESRD), and dependence on renal dialysis. According to the Minimum Data Set (MDS) assessment dated [DATE], this assessment failed to identify the resident was currently receiving dialysis services. Review of R26's physician's orders identified the resident had been scheduled for dialysis every Tuesday and Saturday since their admission into the facility. A physician order started on 12/10/24 documented the nursing staff were to .in the morning every Tue, Sat for ESRD please send dialysis communication sheet. Review of the resident's dialysis communication documentation which included both the electronic medical record (EMR) assessments,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-05 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure appropriate storage of medications and treatments/biologicals in two of three medication rooms, one of one treatment cart, and one of four medication carts, resulting in potential for unauthorized entry, misuse, and contamination. This deficient practice has the potential to affect all residents. Findings include: On 2/5/25 at 8:37 AM, during a medication administration observation with Licensed Practical Nurse (LPN) H retrieval of medication was required from the medication room on the A/B Hallway. The medication storage room door was opened by LPN H and they proceeded to prop the door open with a red emergency (crash) cart. After retrieving medication from the A/B medication storage room, LPN H exited the medication room leaving the door propped open. On 2/5/25 at 9:07 AM, an observation of the A/B medication room remained unlocked and propped open by the emergency (crash) cart. No nursing staff was observed present in the area. On 2/5/25 at 9:24 AM, an observation of medication cart on A hall was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-05 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure accurate assessments were completed for two (R26 and R58) of 17 residents reviewed for Minimum Data Set (MDS) assessments. Findings include: According to the Long-Term Care Facility Resident Assessment Instrument (RAI) 3.0 User's Manual. Link to the LTCF RAI User's Manual: https://www.cms.gov/files/document/finalmds-30-rai-manual-v1191october2024.pdf: .an accurate assessment requires collecting information from multiple sources .Those sources must include the resident and direct care staff on all shifts, and should also include the resident's medical record, physician . R26 Review of the clinical record revealed R26 was admitted into the facility on [DATE] with diagnoses that included: acute kidney failure, end stage kidney disease (ESRD), and dependence on renal dialysis. According to the Minimum Data Set (MDS) assessment dated [DATE], section O0110J1 which prompted the staff completing the assessment to answer yes or no if the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure assessments, monitoring and treatments were provided for one (R27) of two residents reviewed for non-pressure wound care. Findings include: On 2/4/25 at 9:59 AM, R27 was observed lying in their bed. A bordered gauze dressing was observed on R27's left forearm. The dressing was undated and had serosanguineous (fluids containing blood and the liquid part of blood) drainage visible approximately 1-1.5 centimeters (cm) in diameter. Another gauze dressing was observed taped to R27's left upper arm, directly above the elbow and was dated 2/2/25. R27 was asked about the bandages on their left arm. R27 explained they were not sure why the bandages were there, but had been there a while. Review of the clinical record revealed R27 was admitted into the facility on [DATE] and readmitted [DATE] with diagnoses that included: metabolic encephalopathy, heart failure and diabetes. According to the Minimum Data Set (MDS) assessment dated [DATE], R27…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-05 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed ensure appropriate infection control practices (handwashing and/or use of hand sanitizer) for two residents (R48, R9) out of four observed for medication administration. This deficient practice has the potential for spread of infection that could potentially affect all residents residing in the D Hall. Findings include: On 2/5/25 at 8:37 AM, a medication administration was conducted with Licensed Practical Nurse (LPN) H for R48. Hand hygiene was not observed prior to preparation, administration, and after administration of four ordered oral medications. LPN H was observed returning to the medication cart and retrieved an unopened box of ordered Artificial Tears (lubricating eye drops). The unopened box of medication was taken back to R48, hand hygiene was not observed, LPN H donned a pair of clear disposable gloves, proceeded to open the box of medication and remove the safety seal on the bottle gloved, then administered one drop into each eye of R48. After administration, LPN H voluntarily admitted that they realized they had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-15 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake Number MI00145053. Based on observation, interview, and record review, the facility failed to ensure proper sanitizing and washing practices were used to clean dishes and utensils, and failed to provide proper hand washing facilities in the kitchen. This has the potential to affect all residents who eat from the kitchen. Findings include: A review of a complaint submitted to the State Agency on 6/12/24 revealed an allegation that the facility was without hot water in the kitchen. On 7/15/24 at 9:00 AM, multiple rolling carts with meal trays were observed in the hallway. The trays contained disposable foam food containers, plastic cutlery, and reusable cups and mugs. At that time, an observation was made of the facility's kitchen. Instructions for hand washing were posted above the hand washing sink that noted Wet your hands with hot running water (at least 100 degrees F - Fahrenheit) . After several minutes of running the hot water in the sink, the water remained cold. At that time, an interview was conducted with [NAME] 'A'. [NAME] 'A' reported…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00145115. Based on interview and record review, the facility failed to provide assistance with dressing for one (R801) of three residents reviewed for activities of daily living (ADLs). Findings include: A review of a complaint submitted to the State Agency alleged R801's clothing was not changed for two days between 6/7/24 and 6/9/24. On 7/15/24, an onsite, unannounced investigation was conducted. A review of R801's clinical record revealed R801 was admitted into the facility on 6/6/24 for hospice respite (short term placement to provide a temporary break for caregivers) and discharge home on 6/11/24 with diagnoses that included: heart failure and dementia. A review of R801's discharge Minimum Data Set (MDS) assessment dated [DATE] revealed R801 had severely impaired cognition. A review of an Admission/readmission Assessment for R801 dated 6/6/24 revealed they were totally dependent on staff for bed mobility, transfers, and ADLs. A review of a Functional Abilities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-04 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI00142895. Based on interview and record review, the facility failed to permit one (R902) of one residents reviewed for discharge, to return to the facility following a transfer to the hospital. Findings include: On 6/4/24 a complaint received by the State Agency (SA) was reviewed alleging the facility refused to readmit one resident (R902) once medically cleared from the hospital. A clinical record review revealed R902 was admitted to the facility on [DATE] from the hospital with altered mental status, psychotic disorder with delusions, delirium, restlessness, dementia with severe agitation. A review of two Brief Interview for Mental Status (BIMS) exams calculated a score of 8/15 in January (2024) and a second BIMS of 5/15 in February (2024) indicating severe cognitive impairment for both scores. A review of an initial progress note from 1/18/24 documented R902 was living at home with their spouse and one night wandered out from the home and entered a neighbor's residence.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-01-23 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure adequate nursing staff to meet resident needs (including for Resident 17, R18 and R40), resulting in complaints of delay in care and meal delivery. This deficient practice has the potential to affect all residents within the facility. Findings include: On 01/21/2024 at 09:53AM, Initial interview with R17 was observed up in chair, watching television, appropriately dressed. This surveyor pronounced residents name, as overheard by Certified Nurse Assistant (CNA) G. R17 rolled her eyes, appeared upset and corrected this surveyor on pronunciation of first name. R17 stated the staff always pronounce my name wrong, I have told them, and they don't pay attention to what I say, and they are never around anyways. They are always short staffed. They probably just came in here now because you are here. Inquired response time when using the call light and R17 replied I gave up on that. I don't even bother using it anymore, they never respond.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-01-23 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain sanitary conditions in the kitchen. This deficient practice had the potential to affect all residents that consume food from the kitchen. Findings include: On 1/21/24 between 8:40 AM-9:20 AM, during an initial tour of the kitchen, the following items were observed: There was a personal cell phone observed on the food preparation table next to the robot coupe food processor. According to the 2017 FDA food code, Section 7-209.11 Storage, Except as specified under §§ 7-207.12 and 7-208.11, Employees shall store their personal care items in facilities as specified under 6-305.11(B), and Section 6-403.11 Designated Areas, .(B) Lockers or other suitable facilities shall be located in a designated room or area where contamination of food, equipment, utensils, linens, and single-service and single use articles can not occur. In the dish machine room, the white caulk along where the soiled drain board meets the backsplash, was observed to be heavily soiled with a black mold-like substance. According to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-23 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure handrails in main hallways were maintained in a safe condition, and ensure a fully functioning heating system to maintain comfortable temperatures (for residents R18, R25, R19, R29, R251, R250, R249), which affected multiple residents residing on the A, B and C hallways. Findings include: Handrails: On 1/21/24 at 12:17 PM, the handrail (plastic light brown colored) across from the nursing desk (in main area to go from A hall to B hall was observed to be broken with exposed sharp plastic pieces. The handrail outside the fishbowl room was also observed to be broken with exposed, sharp, plastic pieces. On 1/22/24 at 3:30 PM, the handrails remained in the same broken condition. On 1/23/24 at 12:09 PM, the Administrator was requested to provide any documentation of handrail audits, including the facility's policy on maintaining handrails in safe condition. Review of the documentation provided by the facility for the above request included only a policy titled, Handrails dated 1/11/2021 which read, .Routine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-23 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to ensure medications were consistently administered according to professional standards of practice for three (R's 249, 18 & 25) of three residents reviewed for professional standards of practice for nurses. Findings include: R249 On 1/21/24 at 11:20 AM, R249 was observed laying on their back in bed. R249 stated how they were frustrated because they did not receive the previous day (1/20/24) evening medications until after 2AM this morning. R249 verbalized their frustration of their delayed medications and having to endure unmanaged pain all night and to have not received their sleep medication timely. Review of the medical record revealed R249 was admitted to the facility on [DATE] with diagnoses that included: injured in collision motor vehicles, fractures of ilium, lower end of left radius, ribs right side, shaft of right tibia, shaft of right fibula, sacrum, surgical neck of right humerus, injury of intra-abdominal organ, laceration…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-23 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure medications were properly labeled, stored and secured in one medication cart and three treatment carts of two medication carts and two medication storage rooms reviewed for medication labeling and storage. Findings include: On 1/21/24 at approximately 9:05 a.m. a treatment cart in the B hall was observed unlocked and unattended by any Nursing staff. On 1/21/24 at approximately 9:08 a.m., a treatment cart in the C hall was observed to be unlocked and unattended by Nursing staff. On 1/21/24 at approximately 9:21 a.m., a treatment cart in the D hall was observed to be unlocked and unattended by any Nursing staff. On 1/22/24 at approximately 12:27 p.m., the medication cart on D-Hall was reviewed with Nurse G and revealed the following: 1. opened and undated insulin flex pen. A Solostar Tougeo pen that contained no resident name and a Solostar Apidra pen that had no resident name and 3 bottles of opened and undated artificial tears. On 1/23/24 at approximately 9:07 a.m. The medication cart on D-Hall was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-23 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00141722 Based on interview and record review, the facility failed to ensure an environment free from physical restraints for one resident (R299) of one resident reviewed for Restraints. Findings include: On 1/21/24 a facility reported incident (FRI) was reviewed in which R299 was physically restrained to a chair on 12/9/23 and to their bed on 12/12/23. On 1/21/24 the medical record for R299 was reviewed and revealed the following: R299 was admitted to the facility on [DATE] and had diagnoses including Dementia and Psychotic disorder with hallucinations. A review of R299's MDS (minimum data set) with an ARD (assessment reference date) of 12/13/23 revealed R299's BIMS score (brief interview for mental status) was 10 indicating moderately impaired cognition. A facility reported incident and investigation pertaining to R299 being physically restrained was reviewed and revealed the following: Report date-12/13/23 .Description of Incident: At 10:00 AM on Tuesday 12/13/2023, this…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2024-01-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to consistently provide bathing and grooming needs for one dependent resident (R249) of two residents reviewed for Activities of Daily Living (ADLs). Findings include: Review of the medical record revealed R249 was admitted to the facility on [DATE] with diagnoses that included: injured in collision motor vehicles, fractures of ilium, lower end of left radius, ribs right side, shaft of right tibia, shaft of right fibula, sacrum, surgical neck of right humerus, injury of intra-abdominal organ, laceration of liver, spleen, and part of small intestine. R249 was dependent on the facility staff for all ADLs. On 1/21/24 at 11:20 AM, R249 was observed laying on their back in bed. R249 stated they were in a car accident five weeks ago and was unsure if they were going to survive. R249 stated they were transferred from the hospital to the facility for further care. The resident explained how they were currently non weight bearing and could not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure treatment was provided for a venous ulcer for one resident (R7) of one residents reviewed for non-pressure wound care, resulting in the potential for the wound to deteriorate/worsen. Findings include: On 1/21/24 at approximately 9:38 a.m., R7 was observed in their room laying in their bed in the supine position and appeared to be frail/vulnerable. On 1/22/24 at approximately 2:37 p.m., R7's right ankle wound was observed with Nurse G. The wound was an irregular border size with the perimeter appearing light white in color. The circumference was noted to be approximately a ½ dollar size with exposed dermis and appearing to have moist pink flesh in color. R7's right ankle wound was observed to not have any treatments applied to it nor did it have any dressing in place protecting it. Located right above the wound was another wound on the lower right extremity which had a treatment that was covered with padding and wrapped in gauze.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure interventions to prevent injury from falls were in place for one resident (R3) of three residents reviewed for accidents/hazards. Findings include: On 1/21/24 at approximately 9:12 a.m., and 1:57 p.m., R3 was observed in their room, laying in their bed. A mat was observed folded up against the wall without any mats next to R3's bed. At 1:57 p.m., R3 was queried if they were at risk of falling out of the bed and they stated Plenty, I have seizures and might roll out. That mat does not do me any good rolled up. On 1/22/24 at approximately 8:44 a.m., and 10:04 a.m., R3 was still observed in their room, laying in their bed. R3 was still observed to have their mat folded up against the wall. No mats were observed on the floor next to bed to prevent any injuries from falling. On 1/23/24 at approximately 9:09 a.m., R3 was observed in their room, laying in their bed. R3 was observed without any mats next to their bed. R3's mat was still…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-23 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure catheter care was completed per plan of care and coordination of surgical follow-up for one (R25) of two residents reviewed for urinary catheter care. Findings include: On 1/21/24 at 9:05 AM, an interview was conducted with R25 at bedside. During that time, the resident was asked about their urinary catheter and when they pulled the drainage bag from the walker beside the bed, the bag was completely full and urine was backing up the tubing. R25 reported a history of frequent urinary tract infections (UTI), and a prolapsed uterus and bowel. When asked about how often the staff checked on the amount in the drainage bag, R25 reported the staff rarely did that and most of the time they took care of emptying it themselves. Review of the clinical record revealed R25 was initially admitted into the facility on [DATE] and readmitted on [DATE] with diagnoses that included: Grade IV Rectocele (pelvic organ prolapse) and neuromuscular…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-23 · tag F0691 — failed to provide colostomy / ostomy care — isolated
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to provide consistent professional standards of practice regarding colostomy care for one (R249) of one resident reviewed for colostomy care. Findings include: On 1/21/24 at 11:20 AM, R249 was observed lying on their back in bed. R249 stated they were in a car accident five weeks ago and was unsure if they were going to survive the accident. R249 stated they woke up in the Intensive Care Unit (ICU) of the hospital post multiple surgeries and had obtained multiple fractures throughout their body as a result of the motor vehicle accident. R249 stated their colostomy bag was a result of one of the many surgeries they endured while hospitalized . R249 began to verbalize their frustration with the facility care stating . they're not consistent. One day it could be great and the next could be the worse day ever . R249 stated how they were informed that if they observed their colostomy bag getting bigger in size, they needed to alert staff, so that the bag could be emptied. R249 stated a few days ago they noticed their colostomy bag…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-23 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure freedom from significant medication errors for one two residents (R#'s 705 and 706) of four residents reviewed for medications, resulting in R705 receiving R706's narcotic medications requiring the use of narcan (an opioid reversal treatment). Findings include: On 3/11/24 at 11:20 AM, a review of R705's clinical record revealed an incident note dated 3/5/24 entered into the record by Nurse 'J' that read, .Resident received Oxycodone (opioid pain medication) .and gabapentin (controlled substance for the treatment of neuropathy) .at 1300 (1PM). The error was not identified until 1700 (5 PM) when the nurse went to the resident's room and observed the resident very drowsy while sitting up his wheelchair .narcan .via IM (intramuscular) injection & vitals every 30 minutes . A review of a facility provided Incident/Accident Report dated 3/5/24 was reviewed and also documented the medication error. On 3/11/24 at 11:35 AM, a review of R705's physician's orders was conducted and revealed R705 did not have orders…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-23 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure built-up utensils were provided during meals for one resident (R3) of five residents reviewed for dining. Findings include: On 1/21/24 at approximately 9:12 a.m., R3 was observed in their room, laying in bed attempting to eat the breakfast meal with their fingers. R3 was observed to have regular plastic silverware. At that time, R3's meal ticket was observed which documented they were supposed to have been provided built-up utensils. On 1/21/24 at approximately 1:31 p.m. R3 was observed in their room, attempting to eat the lunch meal. R3 was observed to still have standard plastic silverware. No built-up utensils were provided during the meal. On 1/22/24 at approximately 1:19 p.m. R3 was observed in their room, attempting to eat lunch. R3 was observed to be using their hands to eat and was queried if they had any built-up utensils and they reported the facility does not remember they needed to have those utenils, but indicated they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-23 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review the facility failed to educate, offer and/or maintain the COVID-19 vaccination status for one staff (Certified Nursing Assistant - CNA K) of one staff reviewed for the COVID-19 vaccine. Findings include: On 1/23/24 at 12:33 PM, the Director of Nursing (DON) who also serves as the facility's Infection Control Nurse and Preventionist (ICNP) was asked to provide the education and the consent for the offering and/or refusal of the COVID-19 vaccination for (CNA) K. At approximately 1:10 PM, the DON returned and stated they could not provide the documentation of the facility to have educated or offer CNA K on the COVID-19 vaccine. The DON stated the facility is not currently offering the COVID-19 vaccine to any of their staff. A COVID-19 immunization policy was requested at the start of survey and again on 1/21/23 at 2:43 PM, however a policy was not provided by the end of the survey.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-23 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain an effective pest control program to timely address an infestation of ants in the room occupied by R18, resulting in uncomfortable living conditions. Findings include: On 1/21/24 at 10:30 AM, an interview was conducted with R18 in their room at bedside. The resident was observed to be wearing oxygen via a nasal cannula that was connected to an oxygen concentrator. Next to this oxygen concentrator, a nebulizer machine was observed stored on the floor which had a folded up towel underneath and the nebulizer mask was observed hooked around and resting on the portion of the power supply cord that was near the wall outlet it was plugged into. There were multiple ants observed on the surrounding floor. When asked about the ants, R18 reported they had concerns with ants and the staff had been aware of this since last Saturday (1/13/24). The resident showed pictures they had taken on their cell phone and confirmed there were ants on the floor as well as on the bed linens. R18 stated, I feel them crawling on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-01-18 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake MI00142175 Based on observation and interview, the facility failed to maintain the heating units on the C hall, resulting in cold ambient air temperatures in the building and resident complaints. Findings include: On 1/18/24 at 11:00 AM, the facility Administrator was queried about the alleged complaint that the heating units were not functioning properly. The Administrator confirmed that the units on the C unit were blowing some air, but that they would frequently go into standby mode, so they were not able to maintain the temperatures in the resident rooms. The Administrator further stated that they had offered the residents on the C unit the opportunity to change rooms until the problem could be fixed, but that they all refused a room transfer. On 1/18/24 at 11:15 AM, Maintenance Supervisor A was queried about the heating units in the building. Maintenance Supervisor A stated that on 1/14/23, he received a call from the facility that the heating units on the C unit were not functioning properly. Maintenance Supervisor A stated that a repair…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-19 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake #MI00139331 Based on interview and record review, the facility failed to ensure services met professional standards for medication administration and proper disposal of a fentanyl pain patch for one resident (R502) of two residents reviewed for administration and disposal of fentanyl patches, resulting in verbalized complaints and feelings of frustration. Findings include: A complaint was received by the State Agency that alleged R502's fentanyl patches were inappropriately applied. On 9/19/23 at 1:10 PM A review of R502's closed clinical record was conducted and revealed a progress note dated 8/30/23 that read, .Notified by nurse that resident's (family) wished to speak to manager and stated that there was an old Fentanyl patch stuck by tape to the right side/armpit area of resident. Upon examination we found that the patch was an old patch folded over and stuck to her underarm with medical tape .Nurse manager writer spoke with (family) informing (them) that the old patch should in-fact have been discarded properly . On 9/19/23 at 3:07 PM, an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2023-09-19 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake #MI00138844. Based on observation, interview, and record review, the facility failed to ensure timely answering of a call light for one resident (R501) of three residents reviewed for call lights, resulting in complaints of frustration and unmet resident care needs. Findings include: A complaint was received by the State Agency that alleged staff were not answering the call lights in a timely manner. On 9/19/23 at 11:00 AM, an interview was conducted with R501. During the interview R501 said their call light had been on for a half an hour and no one had answered it. R501 said they wanted the nurse to bring them some ibuprofen. On 9/19/23 at 11:05 AM, the call light monitoring system at the nursing station was reviewed. It indicated R501's call light had been activated at 10:35 AM and had not been answered. It was observed multiple staff members were up and down the halls and around the nursing station at the time R501's call light was activated, but no one was observed to check the monitor for active call lights. At that time, an interview was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-19 · tag F0745 — failed to provide medically-related social services — isolated
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00138844 Based on observation, interview and record review, the facility failed to ensure a transportation to an outside consultation appointment for one resident (R501) of three resident's reviewed for outside appointments, resulting in the cancellation of the appointment and feelings of frustration. Findings include: A complaint was received by the State Agency that alleged R501 missed an outside consultation appointment because no transportation was available. On 9/19/23 at 11:00 AM, 501 was observed in their room. R501 was observed to be involuntarily tapping their legs and had a pronounced tremor in their hands and arms. At that time, R501 was asked if they had any concerns and said they had missed a scheduled neurology appointment to be assessed for Parkinson's Disease on 9/6/23 because transportation had not been set up. A review of R501's progress notes was conducted and revealed a note dated 8/1/23 that read, .This writer contacted (Dr. 'B') per resident and family…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-08-02 · tag F0584 — failed to keep a safe, clean, comfortable home — widespread
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake Number(s): MI00136539. Based on observation, interview, and record review, the facility failed to ensure the resident's environment was maintained in a clean and comfortable manner, ensure there was an adequate supply of linens (towels, wash cloths, and bed sheets), and ensure resident's clothing was not damaged when laundered resulting in odors, damaged clothing, towels and washcloths not being available for resident care, and residents' bed sheets not being changed regularly. This affected five (R805, R807, R810, R811, R812, R813) of seven residents reviewed for a clean and comfortable environment and had the potential to affect all residents who resided in the facility. Findings include: On 8/1/23 at 8:39 AM, an observation of the D Unit was conducted. The following was observed: 1. A plastic bag full of dirty incontinence briefs and linens was observed on the floor in the hallway where three residents, including R811, were seated in their wheelchairs, eating breakfast. 2. The trash can in the D Hall shower room was over flowing with trash and was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-02 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number(s): MI00138552. Based on interview and record review, the facility failed to report an incident of resident to resident verbal abuse to the Abuse Coordinator for two (R804 and R805) of five residents reviewed for abuse. Findings include: Review of R804's clinical record revealed R804 was admitted into the facility on 3/9/22, was discharged to the hospital on 7/15/23, and readmitted on [DATE] with diagnoses that included: schizoaffective disorder bipolar type, post traumatic stress disorder, and dementia. Review of a Minimum Data Set (MDS) assessment dated [DATE] revealed R804 had intact cognition and verbal behaviors. Review of a Nursing Progress Note dated 5/29/23 and written by Unit Manager, Nurse 'J', revealed, LATE ENTRY: .the resident approached another resident to attempt to stop negative disrespectful behavior toward others. he was then called names and talked to disrespectfully by resident. he then was told to shut up and mind his own business and some other curse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$64,825 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $64,825 — penalty dated 2025-03-28
  • Medicare payment denial — starting 2025-04-26 for 4 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to MISSION POINT HEALTHCARE SERVICES — 14 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.8-0.8 vs chain
Health inspection 2 of 52.3-0.3 vs chain
Staffing 4 of 53.9+0.1 vs chain
Quality measures 4 of 54.1≈ chain avg
The other 13 homes this chain runs (chain average 2.8★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
HRM HOLLY HOLDING, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST50%since 01/08/2024
MPMS HOLLY ACQUISITION LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST50%since 11/07/2011
MALI, HARIIndividualINDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; ADP OF THE SNFsince 01/08/2024
CAPITAL FUNDING GROUP, INC.Organization5% OR GREATER MORTGAGE INTERESTsince 04/15/2022
NEW CENTER MANAGEMENT SERVICES, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 04/01/2024
CONLEY, TANYAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/01/2024
MCLEOD, LEIGHIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/25/2025
ROJAS, BERNARDOIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2025

CMS files one row per role, so the 13 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.7M
Net patient revenuemost recent cost report
-10.8%
Operating marginrevenue minus expenses
$1.6M
Related-party expense19% of expenses
Who pays — share of resident-days
Medicaid 66%Medicare 6%Other / private 28%

This home reported $1.6M paid to related parties — landlords or management companies under common ownership — equal to about 19% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$401per resident / day
operating cost
$12,192per month
≈ monthly operating cost
$362per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235722. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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