Mission Point Nursing & Physical Rehabilitation Ce
400 Jeffrey, Cedar Springs, MI 49319 · For profit - Corporation · 77 certified beds · (616) 696-0170 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 3 actual-harm citations
- a high number of inspection citations overall (26) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $45,438 in federal fines (most recent 2025-03-05)
- its facility-reported quality-measure score sits well above its independent inspection score
- about 17% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 3 to 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 2.9% | 10.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.3% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.8% | 1.5% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 1.0% | 4.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.8% | 3.0% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 9.4% | 12.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 18.8% | 19.4% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 96.9% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.0% | 5.1% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 12.0% | 20.0% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 9.4% | 14.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 2.4% | 1.1% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 95.8% | 79.5% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 24.0% | 24.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 18.3% | 11.7% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 0.79 | 1.84 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 0.25 | 1.64 | 1.80 | better |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
56.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 71 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 75.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 33 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.32 therapist hours per resident per day in 2026Q1 — more than 52% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 56.4%CMS range 45.9–66.2 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.1%CMS range 7.5–15.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 75.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 69.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 69.7% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.1% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.2%CMS range 3.4–14.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.74 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 77 beds and averages 69.8 residents a day — about 91% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.70 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.76 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.29 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.14 hrs/resident/day on weekends vs 3.93 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.88 to 0.47 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 38% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
26 citations, most serious first. The 13 most serious are shown; the remaining 13 are one tap away and print in full.
- Actual harm · Gcited before2025-03-05 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00150276 Based on observation, interview, and record review, the facility failed to protect a resident's right to be free from resident-to-resident mental and psychosocial abuse for 1 (Resident #106) of 4 residents reviewed for abuse, resulting in Resident #106 experiencing mental anguish, intimidation, and fear. Findings include: Review of Signs and Symptoms of Mental Abuse, Sanjana [NAME], 5/8/23, www.verywellmind.com revealed Mental abuse, also known as psychological or emotional abuse, involves deliberately . causing .emotional pain, or trying to control or manipulate them through verbal or non-verbal communication. These are some of the different types of mental abuse .Intimidation .Harassment .Controlling behaviors .Verbal displays of anger, such as yelling .Mental abuse .can cause deep emotional wounds that take time to heal. Resident #106 Review of an admission Record revealed Resident #106 was originally admitted to the facility on [DATE] with pertinent diagnoses which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-03-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00150233 Based on observation, interview and record review, the facility failed to provide adequate supervision and implement effective interventions to prevent falls with injury for a resident with a history of multiple falls in 1 (Resident #100) of 3 residents reviewed for falls, resulting in Resident #100 falling and sustaining a humerus (bone of the upper arm) fracture and significant pain. Findings include: Review of an admission Record revealed Resident #100 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: unsteadiness on feet, repeated falls, cognitive communication deficit, weakness, and need for assistance with personal care. Review of a Minimum Data Set (MDS) assessment for Resident #100 with a reference date of 2/11/25, revealed a Brief Interview for Mental Status (BIMS) score of 1/15 which indicated Resident #100 was severely cognitively impaired. Section A of the MDS revealed Resident #100 was admitted to the facility from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-12-10 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to intake #MI00148287 Based on interview andrecord review, the facility failed to protect the residents right to be free from resident to resident sexual abuse in 1 of 1 residents (Resident #30) by Resident #58 Findings include: Review of Incident Report dated 11/3/24 revealed Reported resident (Resident #30) was outside the south cafe door when another male resident (Resident #58) was seen with his hand in her pants. It is reported by witness resident (Former Resident (FR) VV) that resident (Resident #30) tried to roll away and male resident (Resident #58) grabbed her (Resident #30) hair and pulled her back. Resident #30 Review of an admission Record revealed Resident #30 had pertinent diagnoses which included: dementia and anxiety. Review of a Minimum Data Set (MDS) assessment for Resident #30, with a reference date of 11/19/24 revealed a Brief Interview for Mental Status (BIMS) score of 2/15 which indicated Resident #30 was severely cognitively impaired. Review of Care Plan for Resident #30 revealed Focus, Goals, and Interventions: I have severe impaired…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-12 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to develop a comprehensive person-centered care plan in 1 of 17 residents (Resident #36) reviewed for comprehensive care plans, resulting in the potential for unmet medical and nursing needs.Findings include:Resident #36 Review of an admission Record revealed Resident #36 was a male, originally admitted to the facility on [DATE], with pertinent diagnoses which included stroke, diabetes with diabetic neuropathy (nerve damage causing numbness, tingling, burning and weakness), dementia, depression, anxiety, high blood pressure, and atrial fibrillation (an irregular heart rhythm that results in poor blood flow and can lead to blood clots). Review of a Quarterly Minimum Data Set (MDS) assessment for Resident #36, with a reference date of 12/30/25, revealed a Brief Interview for Mental Status (BIMS) score of 7, out of a total possible score of 15, which indicated he had severe cognitive impairment. Review of an Order Summary Report for Resident #36 revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-12 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the appropriate therapeutic diet food textures were provided consistently for 3 (Residents #13, 71, and a confidential informant) of 3 residents reviewed for therapeutic diet food textures resulting in dissatisfaction with food provided, decreased oral intake, and weight loss.Findings include:Resident #13: Review of Resident #13's face sheet, undated, noted an admission date of 1/16/2026 and a pertinent diagnosis of oropharyngeal phase dysphagia (a swallowing disorder occurring in the mouth and throat). Review of Resident #13's brief interview for mental status, dated 1/23/26, was scored 9 which reflected moderately impaired cognition. During an interview on 02/10/2026 at 10:42 AM, Resident #13 reported she was on a mechanically altered minced and moist diet (Minced and Moist is a level 5 mechanically altered diet from the International Dysphagia (difficulty swallowing) Diet Standardisation (sic) Initiative (DDSI) characterized by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-12 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that 1.) a physician order was in place for dialysis treatments (procedure that removes excess water, solutes, and toxins from the blood in people whose kidneys cannot perform these functions) and 2.) post (after) dialysis assessment and monitoring was documented for 1 (Resident #11) of 1 resident reviewed for dialysis care, resulting in an incomplete reflection of the resident's care.Findings include:Resident #11Review of an admission Record revealed Resident #11 was a male, with pertinent diagnoses which included: chronic kidney disease, stage 4 (severe) (a disease in which the kidneys don't filter excess waste and fluid from the blood effectively), and acute kidney failure (a condition in which the kidneys lose the ability to filter waste from the blood). On 2/11/2026 at 8:09 AM, this surveyor attempted to visit Resident #11 and was informed by nursing staff that the resident was at dialysis.On 2/12/26 at 9:48 AM, a review of Resident #11's Order Summary revealed no physician's order for dialysis care and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-12 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the proper use of personal protective equipment (PPE) for a resident on enhanced barrier precautions (EBP) during high-contact resident care activity for 1 (Resident #8) of 4 residents reviewed for EBP, and to have an active and ongoing plan for reducing the risk of legionella and other opportunistic pathogens of premise plumbing (OPPP), resulting in the potential for the spread of infection and an increased risk of respiratory infection among all residents in the facility.Findings include:Resident #8 Review of an admission Record revealed Resident #8 was a female, with pertinent diagnoses which included: dependence on renal (kidney) dialysis (procedure that removes excess water, solutes, and toxins from the blood in people whose kidneys cannot perform these functions). Review of a Physician's Order for Resident #8 revealed, Enhanced Barrier Precautions while performing high-contact care activities.Start Date 01/28/2026 Review of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-05 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake number MI00150233. Based on interview and record review, the facility failed to notify a responsible party of a change in care/condition for 1 of 3 residents (Resident #102) reviewed for notification of change, resulting in the responsible party not participating in medical decisions regarding care and treatment. Findings include: Review of a Change of Condition policy with a reference date of 7/24 revealed: Policy: It is the policy of this facility to inform residents/legal representative, attending physician or designee of a change in a resident's condition. 2. The facility will inform the .resident representative (s) when there is- .b. a deterioration in health . Review of an admission Record revealed Resident #102 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: huntington's disease (an inherited disorder that causes nerve cells in parts of the brain to gradually break down and die), dementia (disease that causes a progress decline in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-05 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00150276 Based on interview and record review, the facility failed to operationalize its abuse policy and procedure for 3 residents (Resident #105, Resident #106 and Resident#107) of 3 residents reviewed for resident-to-resident abuse, resulting in 1.staff not reporting resident to resident observations of abuse to the Nursing Home Administrator immediately, 2. the facility not initiating a thorough investigation 3. the facility not reporting allegations of abuse to the state agency,and the potential for further resident to resident observations of abuse to go unreported and uninvestigated. Findings include: Resident #105 Review of an admission Record revealed Resident #105 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: depression, paraphilia (intense or recurring sexual arousal from atypical situations, objects, fantasies, behaviors, individuals or places), unspecified dementia with psychotic disturbance (loss of contact with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-05 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake # MI00150276. Based on interview, and record review, the facility failed to report allegations of abuse to the State Agency in a timely manner in 3 of 3 residents (Resident #105, Resident #106 and Resident #107) reviewed for abuse and reporting, resulting in the potential for additional allegations of abuse and to go unreported and delayed investigation. Findings include: Review of an Abuse, Neglect and Exploitation policy with a reference date of 10/24 revealed Policy: It is the policy of this facility to provide protections for the health, welfare and rights of each resident .Definitions: Abuse means the willful infection of .intimidation .mental anguish . which can include resident to resident altercations .mental abuse includes .harassment .VII. Reporting/Response .2. Reporting of all alleged violations to the state agency .within the specified timeframes: a. Immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-05 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes MI0015276 Based on interview and record review, the facility failed to investigate an allegation of abuse for 3 residents (Resident #105, Resident #106 and Resident #107) of 3 total residents reviewed for abuse resulting in the potential for the allegation to not be thoroughly investigated and further abuse to occur. Findings include: Resident #105 & Resident #106 Review of an admission Record revealed Resident #105 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: depression, paraphilia (intense or recurring sexual arousal from atypical situations, objects, fantasies, behaviors, individuals or places), unspecified dementia with psychotic disturbance (loss of contact with reality), and anxiety. In an interview on 3/3/25 at 3:09pm, Resident #106 reported she was walking down the hall with a therapist approximately 1 week earlier when Resident #105 moved toward her abruptly and began repeatedly saying in an aggressive, loud tone of voice,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-05 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00150276 Based on interview and record review, the facility failed to ensure a referral was made for a level II evaluation (a comprehensive evaluation completed by the local (state mental health authority) for one (Resident #105) of one resident reviewed for PASARR (Preadmission Screening/Annual Resident Review) screenings, resulting in a potential for unmet behavioral health needs. Findings include: Review of a facility policy Resident Assessment-Coordination with PASARR Program with a reference date of 9/24 revealed Policy: This facility coordinates assessments with the preadmission screening and resident review (PASARR) program under Medicaid to ensure that individuals with a mental health disorder, intellectual disability, or a related condition receives care and services in the most integrated setting appropriate to their needs .9. Any resident who exhibits a newly evident or possible serious mental disorder .will be referred promptly to the state mental health authority…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-05 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
This citation pertains to intake #MI00150276 Based on interview, and record review, the facility failed to maintain complete and accurate medical records in 1 of 3 residents (Resident #105) reviewed for complete documentation, resulting in the lack of proper documentation of evaluation of abusive behaviors. Findings include: Review of Principles for Nursing Documentation published by the American Nurses Association, 2010, revealed Clear, accurate, and accessible documentation is an essential element of safe, quality, evidence-based nursing practice. Review of Resident #105's progress notes, incident reports and behavioral logs revealed no documentation of resident-to-resident altercations on 2/26/25. In an interview on 3/4/25 at 10:43am, LPN H reported she witnessed Resident #105 aggressively confront Resident #105 in the hallway and again in the therapy gym on 2/2/6/25. LPN H reported Resident #106 appeared scared as Resident #105 got in her face and made comments about wanting to spend time with her. LPN reported she was concerned for Resident #106's wellbeing and initially tried…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 13 citations
- Potential for harm · F2024-12-10 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to maintain a safe, functional, sanitary, and comfortable environment for residents 1 of 66 residents as well as staff, and the public. This resulted in an increased potential for contamination and a possible decrease in the satisfaction of living, affecting all residents. Findings Include: During a tour of central supply storage, at 2:53 PM on 12/9/24, with Environmental Services Manager (ESM) H, found that raw wood shelving was being used for storage of clean and sanitary supplies. Raw wood was observed with numerous stains, chipping, and pitting in areas. Items observed stored on these shelves were: gauze, oxygen supplies, personal hygiene products. During a tour of the outside storage barn, at 3:00 PM on 12/9/24, it was observed that numerous outer openings were found near the entrance door and front garage door. Large rusted areas around the bottom perimeter were found that would allow the entrance of pests into the pole barn. Currently the pole barn is heated and some equipment and emergency supplies are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-10 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to provide palatable food products in 5 of 7 residents (Resident #8, #9, #4, #12, & #22) reviewed for food palatability, resulting in dissatisfaction with meals and the potential for nutritional decline. Findings include: Review of the Resident Council Minutes, dated 11/25/24, revealed concerns regarding cold food and a lack of flavor. Review of the Resident Council Minutes, dated 12/4/24, revealed concerns regarding cold food. Resident #8 Review of an admission Record revealed Resident #8 was a female, with pertinent diagnoses which included stroke, protein-calorie malnutrition, and diabetes. Review of a Minimum Data Set (MDS) assessment for Resident #8, with a reference date of 12/3/24, revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated she was cognitively intact. In an interview on 12/8/24 at 12:03 PM, Resident #8 reported the food served at the facility is often cold when it gets to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-10 · tag F0943 — patternGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure that an effective training program for abuse prevention for all staff was maintained and monitored for completion, resulting in the potential for decreased resident safety. Findings include: In an interview on 12/9/24 at 2:30 PM., Director of Nursing (DON) B reported the facility does not have a staff development role. DON B reported she was responsible for monitoring completion of assigned online trainings. DON B reported the facility no longer had an employee in the role of human resources present in the facility. DON B reported employee training records were maintained by human resource at the corporate level. In a telephone interview on 12/9/24 at 4:45 PM., Former Nursing Home Administrator (FNHA) UU reported abuse education was completed online annually, and the facility had completed the topic of abuse sometime during the summer. Review of Course Completion History for Module - Abuse, Neglect, and Exploitation provided by the facility on 12/9/24 and dated 12/9/24 revealed Abuse, Neglect, and Exploitation course…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-10 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure timely care and services to promote dignity and ensure a dignified environment during meal times in 3 of 3 residents (Resident #14, #17, & #60) reviewed for dignity/respect, resulting in long call light wait times and the potential for feelings of diminished self-worth, sadness, and frustration. Findings include: In an observation on 12/9/24 at 12:11 PM, lunch service was in progress in the main dining room. Noted a total of five tables in the main dining room. Observed 4 of 6 residents were served at the first table (near the television), with two still waiting to be served their lunch meal. Observed 2 of 5 residents were served at the center table, with three still waiting to be served their lunch meal. Observed 2 of 7 residents were served at the far table (near the window), with five still waiting to be served their lunch. Observed Resident #14 and Resident #17 in the main dining room, at the far table near the window. Noted Resident #14 had not yet been served her lunch meal. In an observation on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-10 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to update a care plan following a new diagnosis in 1 (Resident #58) of 17 residents reviewed for care plans, resulting in an incomplete depiction of a resident's status and the potential for unmet care needs. Findings include: Review of an admission Record revealed Resident #58 had pertinent diagnoses which included: dementia and anxiety. Review of a Minimum Data Set (MDS) assessment for Resident #58, with a reference date of 10/15/24 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #58 was cognitively intact. Review of Care Plan for Resident #58 revealed no noted documentation regarding Resident #58's diagnosis of dementia. In an interview on 12/10/24 at 12:42 PM., Unit Manager (UM) C reported Resident #58 had received a diagnosis of dementia on 10/8/24. UM C reviewed Resident #58's care plan and confirmed there was no mention of dementia in Resident #58's care plan. UM C reported she should have updated the care plan to include Resident #58's diagnosis of dementia. On 12/10/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-10 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed consistently apply a positioning device (a brace) for 1 resident (R#55) of 2 residents reviewed for limited range of motion (ROM), resulting in the potential for decreased range of motion, contractures (hardening of the muscles, tendons, and other tissues), and pain. Findings include: Resident #55 (R55): Review of an admission Record for R55 revealed she was admitted to the facility on [DATE] with pertinent diagnoses of stroke, paralysis of right dominant side, lack of coordination, muscle weakness, cognitive communication deficit ((progressive degenerative brain disorder resulting in difficulty with thinking and how someone uses language), dysphagia (damage to the brain responsible for production and comprehension of speech), and aphasia (loss of the ability to understand or express speech caused by brain damage, like with a stroke). Review of a Care Plan with the focus initiated on 10/17/24, revealed, .I have an ADL (Activities of daily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-10 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure appropriate personal protective equipment (PPE) was utilized as required when providing care for 2 (Resident #40 and #17) of 6 residents reviewed for infection control practices resulting in the potential for the spread of disease and infection. Findings include: During an observation on 12/08/24 at 09:20 AM, this surveyor was informed surgical masks were required in the building due to a COVID-19 outbreak. This writer observed multiple staff members who did not have surgical masks on with only Certified Nursing Assistant (CNA) V who did have on a surgical mask. Resident #40 (R40) Review of an admission Record for Resident #40 (R40) revealed he admitted to the facility on [DATE] with pertinent diagnoses of dementia, contracture of muscle, muscle weakness, age-related physical debility, and COVID-19. Review of Nursing Progress Notes dated 11/29/24 at 11:40 AM, revealed, .Tested for covid. Positive results . Review of Droplet/Contact…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-10 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to maintain a functioning call light for 1 of 2 residents (Resident #39) reviewed for call lights which could potentially result in delayed response and negative resident outcomes. Findings include: According to website: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC71 48550/, dated March 27, 2020, .In conclusion, the call light system is critical for interactions between the nursing home staff and residents. Research conducted in other health care settings has demonstrated that the call light system not only significantly improves the communication between staff and patients together but also helps ensure the safety of patients .In this study, it has been observed that the call light system is perceived to be an important factor affecting the outcomes of the care process and the satisfaction of both residents and staff as well in addition to the staffs' performance . Resident #39 (R39): Review of an admission Record for R39 revealed she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00145713. Based on interview and record review, the facility failed to protect the resident's right to be free from resident to resident sexual abuse in 3 (Resident #101, #103, #104) of 4 residents reviewed for abuse resulting in the potential for a decline in physical, mental, and psychosocial well-being. Findings include: Resident #101 Review of an admission Record revealed Resident #101 was originally admitted to the facility on [DATE] with pertinent diagnoses which included unspecified dementia. Review of a Minimum Data Set (MDS) assessment for Resident #101, with a reference date of 5/21/24 revealed a Brief Interview for Mental Status (BIMS) score of 00/15 which indicated Resident #101 was severely cognitively impaired. Resident #102 Review of an admission Record revealed Resident #102 was originally admitted to the facility on [DATE] with pertinent diagnoses which included type 2 diabetes. Review of a Minimum Data Set (MDS) assessment for Resident #102, with a reference…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00145713. Based on interview and record review, the facility failed to: 1.) thoroughly investigate an allegation of resident to resident sexual abuse, and 2.) prevent the potential for further resident to resident sexual abuse 1 (Resident #101) of 4 residents reviewed for abuse, resulting in the potential for additional abuse and abuse allegations. Findings include: Resident #101 Review of an admission Record revealed Resident #101 was originally admitted to the facility on [DATE] with pertinent diagnoses which included unspecified dementia. Review of a Minimum Data Set (MDS) assessment for Resident #101, with a reference date of 5/21/24 revealed a Brief Interview for Mental Status (BIMS) score of 00/15 which indicated Resident #101 was severely cognitively impaired. Resident #102 Review of an admission Record revealed Resident #102 was originally admitted to the facility on [DATE] with pertinent diagnoses which included type 2 diabetes. Review of a Minimum Data Set (MDS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-22 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain complete and accurate medical records for 2 (Resident #103 and Resident #104 ) of 5 residents reviewed for medical records, resulting in inaccurate and incomplete medical records and the potential for facility staff and providers not having all of the pertinent information to care for residents. Findings include: Resident #103 Review of an admission Record revealed Resident #103 was originally admitted to the facility on [DATE] with pertinent diagnoses which included alzheimers disease with late onset. Review of a Minimum Data Set (MDS) assessment for Resident #, with a reference date of 5/28/24 revealed a Brief Interview for Mental Status (BIMS) score of 7/15 which indicated Resident #103 was moderately cognitively impaired. Review of Resident #103's Care Plan revealed, I have the potential to exhibit behaviors that sound or appear sexual in nature r/t (related to) ineffective coping skill. (Resident #103) will remain in the common areas of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-03 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00140252. Based on interview and record review, the facility failed to provide urinary catheter care per physician orders in 2 of 3 residents (Resident #101 and #103) reviewed for catheter care, resulting in an increased risk of infection and the potential for residents to not meet their highest practicable physical, mental, and psychosocial well-being. Findings include: Resident #101 Review of an admission Record revealed Resident #101 admitted to the facility on [DATE] with pertinent diagnoses which included urinary retention and neuromuscular dysfunction of the bladder. Review of current indwelling catheter Care Plan interventions for Resident #101, initiated 1/27/2023, directed staff to change Resident #101's urinary catheter as directed by the physician. Review of Resident #101's Consultation Form from his urology appointment, dated 9/29/2023, revealed the urology Nurse Practitioner recommended to continue chronic use of the foley catheter and schedule monthly catheter…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-18 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to ensure anti-depressant medication orders were implemented as directed by the physician in 1 (Resident #21) of 4 residents reviewed during medication administration, resulting in the potential for residents to be unable to attain their highest practicable mental and psychosocial well-being. Findings include: Review of an admission Record revealed Resident #21 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: depression. Review of a Minimum Data Set (MDS) assessment for Resident #21, with a reference date of 9/19/23 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #21 was cognitively intact. Review of Resident #21's Care Plan revealed, .I use antidepressant medication r/t (related to) depression .Date created 6/21/23 . Review of Resident #21's Behavioral Care Solutions (BCS) visit note dated 10/6/23 revealed, .Mirtazapine…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$45,438 in federal fines across 1 penalty. 1 Medicare payment denial on record.
- $45,438 — penalty dated 2025-03-05
- Medicare payment denial — starting 2025-03-27 for 12 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to MISSION POINT HEALTHCARE SERVICES — 14 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 4 of 5 | 2.8 | +1.2 vs chain |
| Health inspection | 3 of 5 | 2.3 | +0.7 vs chain |
| Staffing | 3 of 5 | 3.9 | -0.9 vs chain |
| Quality measures | 5 of 5 | 4.1 | +0.9 vs chain |
The other 13 homes this chain runs (chain average 2.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| MISSION POINT GRAND RAPIDS HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 02/14/2020 |
| CLEVERINGA, YULIYA | Individual | W-2 MANAGING EMPLOYEE | — | since 02/14/2020 |
| SOSNOWSKI, WELARCHIE | Individual | W-2 MANAGING EMPLOYEE | — | since 02/14/2020 |
| MISSION POINT MANAGEMENT SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 02/14/2020 |
| MALI, HARI | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 02/14/2020 |
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 73% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.8M paid to related parties — landlords or management companies under common ownership — equal to about 17% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235294. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
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