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Mission Point Nursing & Physical Rehabilitation Ce

1095 Medical Park Dr, Grand Rapids, MI 49506 · For profit - Corporation · 58 certified beds · (616) 949-7220 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0602) — most recent Oct 20242 immediate-jeopardy citations$48,868 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Oct 2024
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (50) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $48,868 in federal fines (most recent 2024-07-17)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • nursing-staff turnover (57%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
4880 Cascade Rd SE · (616) 954-9300 · Call to confirm hours
Pharmacy
4550 Cascade Rd SE · (616) 957-8934 · Call to confirm hours
Grocery
4668 Cascade Rd SE · (616) 949-0240 · Call to confirm hours
Park
847 Greenbrier Dr SE · (616) 957-8129 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased8.1%10.8%15.4%better
Long-stay residents who lose too much weight7.0%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder0.7%0.8%0.9%better
Long-stay residents with a urinary tract infection1.0%1.5%2.0%better
Long-stay residents with depressive symptoms2.1%4.3%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury7.2%3.0%3.3%worse
Long-stay residents whose ability to walk worsened11.3%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication14.5%19.4%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%95.0%95.3%typical
Long-stay residents with pressure ulcers5.1%5.1%4.7%typical
Long-stay residents with worsening bladder/bowel control16.7%20.0%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table16.5%14.8%17.1%typical
Short-stay residents who newly got an antipsychotic medication1.7%1.1%1.4%worse
Short-stay residents given the seasonal flu vaccine91.0%79.5%79.4%better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

45.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 28 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

45.8%U.S. median 51.5%
Got home and stayed home
9.7%U.S. median 10.7%
Went back to hospital
0.38U.S. median 0.31
Therapy hours / resident / day
0.21hours / resident / day
Physical therapy
0.13hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.38 therapist hours per resident per day in 2026Q1 — more than 64% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 30% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF45.8%CMS range 29.2–61.851.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.7%CMS range 5.3–15.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.2%CMS range 3.6–12.57.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.651.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.74
RN hours/ resident / day
0.90
LPN hours/ resident / day
2.57
Aide hours/ resident / day
4.20
Total nurse hours/ resident / day
0.48
RN hoursweekends
57.3%
Total nursing turnover
44.4%
RN turnover

How full it usually is: this home is certified for 58 beds and averages 53.9 residents a day — about 93% occupied, or roughly 4 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.20 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.74 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.57 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.45 hrs/resident/day on weekends vs 4.50 on weekdays — 23% thinner on weekends — a notable drop. RN hours go from 0.84 to 0.48 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 57% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

2
deficiencies at the latest standard inspection (2025-06-25)
28
at the previous standard inspection (2024-07-17)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

50 citations, most serious first. The 14 most serious are shown; the remaining 36 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-07-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00145581. Based on interview and record review, the facility failed to prevent the elopement and ensure the safety in 1 of 2 residents (Resident #305) reviewed for elopements, resulting in an Immediate Jeopardy when on 6/13/2024 at approximately 8:34 PM, Resident #305, who was cognitively impaired exited the facility by facility staff when he was mistaken for a visitor and traveled on foot along a busy road with a speed limit of 40 miles per hour looking for his sister. Resident #305 was found by community members who returned him to facility staff who were searching for him and they brought him back to the facility. This deficient practice placed Resident #305 and other residents identified as at risk for elopement at risk for serious harm, injury, and/or death. Findings include: Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R305 admitted to the facility on [DATE] with diagnoses of mild cognitive impairment and psychomotor agitation (unintentional and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2024-07-17 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI00145186 Based on interview, and record review, the facility failed to ensure residents were free from significant medication errors in 1 of 1 resident (R404) reviewed for medication administration resulting in an Immediate Jeopardy when, beginning on 5/23/2024 at approximately 7:46 AM, R404 was administered another residents medications and was found unresponsive. Resident #404 was hospitalized in the ICU (Intensive Care Unit - provides care and life support for acutely ill/injured patients) on BiPAP (Bilevel Positive Airway Pressure - a device that helps with breathing) with a Narcan drip (a medication used to treat an opioid overdose) and the likelihood of further life-threatening deterioration in his medical condition. Findings include: Review of facility policy, Medication Administration-General Guidelines dated June 2019, revealed, Medications are administered as prescribed in accordance with good nursing principles and practices .The Five Rights (Right Resident, Right…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-07-17 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00145186 Based on observation, interview, and record review the facility failed to follow professional standards of practice for nursing for 1 of 18 residents (R404) reviewed for significant medication errors resulting in R404 receiving another resident's medications including opioids, experienced respiratory failure, and sent to the hospital for life-sustaining treatment. Findings include: R404 According to the Minimum Data Set (MDS), dated [DATE], R404 scored 15/15 (cognitively intact) on his BIMS (Brief Interview Mental Status). R7 According to the Minimum Data Set (MDS), dated [DATE], R7 scored 13 /15 (cognitively intact) on his BIMS (Brief Interview Mental Status). Review of R7's MAR/TAR dated 5/23/24 indicated at 8:00 AM, LPN WW indicated documented administration of: -Gabapentin 400 mg 1 capsule by mouth for neuropathy -methocarbamol 500 mg 2 tablets by mouth for muscle spasms/phantom pain -aspirin 81 mg by mouth for prophylaxis (preventative) -lotrel 5-20 mg 1 capsule by mouth…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-07-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake: MI00145580 Based on record review and interview, the facility failed to ensure residents recieved care in accordance with residents needs in 2 of 18 residents (Resident #27 and Resident #406) review for quality of care, resulting in Resident #27 not receiving appropriate assessment and treatment for a injury of unknown origin, and Resident #406 not attending follow up appts with surgeon following spinal fusion surgery. Findings include: Resident #27: Review of an admission Record revealed Resident #27 was a male with pertinent diagnoses which included dementia, abnormal posture (added 5/25/24), pain in right hip (added 6/25/24), pain in right knee (added 6/18/24), stroke, polyneuropathy (damage/disease affecting peripheral nerves on both sides of the body featuring weakness, numbness, and burning pain), dysphagia (damage to the brain responsible for production and comprehension of speech), dorsalgia (back pain), muscle weakness, unsteadiness on feet, lack of coordination, paralysis, cognitive communication deficit (progressive degenerative brain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-25 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Resident #12 Review of an admission Record revealed Resident #12 was a female, with pertinent diagnoses which included heart failure, diabetes, chronic pain, depression, and anxiety. Review of a Minimum Data Set (MDS) assessment for Resident #12, with a reference date of 5/1/25, revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated she was cognitively intact. Further review of Resident #12's MDS assessment, dated 5/1/25, revealed she was frequently incontinent of bowel and bladder. In an interview on 6/23/25 at 10:49 AM, Resident #12 reported long wait times for care. Resident #12 reported staff will often respond to her call light, deactivate the light and say they will be back shortly, then not return which forces her to activate the call light all over again. Resident #12 recalled an instance where this occurred a few weeks ago and resulted in her ultimately waiting almost an hour and a half for staff to come and assist with a brief change after having a bowel movement. Resident #12 reported that when she said…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-25 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure residents received care in accordance with professional standards of practice in 1 (Resident #44) of 15 residents reviewed for quality of care, resulting in lack of monitoring and treatment for Resident #44's Jackson Pratt (JP) drain (a surgical suction drain that draws fluid from a wound to help recover from surgery; the bulb pulls the fluid out when it is squeezed) and the potential for blockage and rehospitalization for infection. Findings include: Resident #44 Review of an admission Record revealed Resident #44 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: colon cancer. During an observation and interview on 06/23/25 at 11:04 AM Resident #44 was sitting in his bed and reported that he was waiting for a nurse. Observed Resident #44's right abdomen with a partially detached gauze dressing with a JP drain. The tubing had brown fluid in it and the bulb was inflated with fluid. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-17 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #MI00147517 Based on interview, and record review, the facility failed to prevent the misappropriation of resident medications in 2 of 5 residents (Resident #109 & #110) reviewed for misappropriation of property, when a licensed nurse diverted controlled medications for personal use, resulting in the potential for all residents in the facility to be affected. Findings include: Review of a facility reported incident (FRI) submitted on 10/12/24 at 9:30 PM revealed, Perpetrator: (Registered Nurse (RN) M) .Type of Alleged Incident: Misappropriation, Date/Time Incident Discovered: 10/12/24 at 8:40 PM, Incident Summary: At approximately 8:40 PM NHA (Nursing Home Administrator (NHA) A) was notified that the (local police department) notified the Director of Nursing (DON B) that four cards and one bottle were found in the nurse's house with resident names on them, however, did not state the names of the residents and would not release the names of the residents, counts of the medications…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-17 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to Intake #MI00147517 Based on interview, and record review, the facility failed to maintain professional standards of nursing in 2 of 5 residents (Resident #109 & #110) reviewed for misappropriation of controlled medication, when licensed nurses falsely witnessed to the destruction of controlled medications, resulting in the diversion of narcotic medications for staff personal use. Findings include: Review of a facility reported incident (FRI) submitted on 10/12/24 at 9:30 PM revealed, Perpetrator: (Registered Nurse (RN) M) .Type of Alleged Incident: Misappropriation, Date/Time Incident Discovered: 10/12/24 at 8:40 PM, Incident Summary: At approximately 8:40 PM NHA (Nursing Home Administrator (NHA) A) was notified that the (local police department) notified the Director of Nursing (DON B) that four cards and one bottle were found in the nurse's house with resident names on them, however, did not state the names of the residents and would not release the names of the residents, counts of the medications or the types of the medication to NHA .Employee suspended…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-17 · tag F0680 — widespread
    Ensure the activities program is directed by a qualified professional.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake: MI00142051 Based on observations, interview and record review, the facility failed to employ an Activity Director with the required qualifications resulting in the potential for unmet met psychosocial needs, feelings of boredom and a lack of person-centered activities. This citation has the potential to impact all 54 who reside in the facility. Findings include: In an interview on 07/16/24 at 10:13 AM, Certified Nursing Assistant (CNA) P reported she had been filling in, while on light duty, as an activities aide. She reported she does not have attendance sheets and any activities she does with the residents she would go into the electronic medical record and document in the appropriate task section. CNA P reported she does not have any prior experience in activities as she worked as a CNA at the facility prior to being placed on light duty. In an interview on 07/17/24 at 10:27 AM, revealed, the facility not had an Activities Director since mid-May 2024. Administrator A reported the facility had been using a light duty certified nursing assistant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-17 · tag F0730 — widespread
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure 12 hours of in-service education was completed in 5 reviewed certified nurse assistants (CNA) (CNA H, CNA I, CNA O, CNA P and CNA ZZ) of 5 resulting in the potential for performance concerns and decreased resident safety for all residents who resided in the facility. Findings include: Review of Education Spreadsheet 2024 provided by Director of Nursing (DON) B revealed categories of education included abuse, compliance, infection control, QAPI (quality assurance, performance improvement), resident rights, and communication, total of 44 nursing department employees, the date that each education was assigned, and the completion date for each employee. The Education Spreadsheet 2024 revealed no recorded completion date for 10 employees under abuse, no recorded completion date for 15 employees under compliance, no recorded date of completion for 12 employees under infection control, no recorded completion date for 23 employees under QAPI, no recorded completion date for 18 employees under resident rights, and no recorded…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-17 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain sanitary conditions in the kitchen resulting in the potential to spread food borne illness to all residents that consume food from the kitchen. Findings Include: During the initial tour of the kitchen on 7/09/2024 at 7:11 PM the following was observed in the reach in refrigerator: 4 salami sandwiches on white bread on tray with parchment paper on top, not sealed, no label and date Lettuce and tomato slices were on top of the parchment paper, not covered, no label and date 1 blue pitcher with some type of juice in it, no label and date The following was observed in the walk-in refrigerator: Macaroni noodles in a container, no label and date 2 aluminum pans with BBQ pork , top on but not sealed, no label and date 1 deep metal pan with small cups of sour cream, no label and date 1 tray with waffle fries spread out, open to air, no label and date During an interview on 7/10/2024 at 2:05 PM, Dietary Manager (DM) CC stated that when they have leftover food staff is supposed to put a label and date of what…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-17 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation has two DPS statements DPS 1 Based on observation, interview, and record review, the facility failed to follow infection prevention standards of practice for 1.) wound dressing change labeling and dating for 1 resident (R7), 2.) disinfecting resident-shared equipment, 3.) appropriate use of indwelling catheter cover for one resident R27, 4.) appropriated use of personal protective equipment (PPE) for EBP (enhanced barrier precautions residents for 2 residents (R7 and R23) of 18 residents reviewed for infection control, resulting in the potential of cross-contamination of blood-borne pathogens, and disease transmission to a vulnerable population. Findings include: R7 According to the Minimum Data Set (MDS), dated [DATE], R7 scored 13 /15 (cognitively intact) on his BIMS (Brief Interview Mental Status) with diagnoses that included a pressure injury to right elbow. Review of R7's Order Summary dated 6/3/24, revealed, 'Right elbow .wrap with kerlix daily and PRN if soiled. Review of R7's Care Plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-17 · tag F0940 — failed to train staff — widespread
    Develop, implement, and/or maintain an effective training program for all new and existing staff members.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to maintain an effective training program, which included trainings in resident rights, abuse, neglect, and exploitation, quality assurance, infection control, compliance and ethics, and communication for all new, existing, and contractual nursing department employees resulting in the potential for decreased resident safety for all residents who resided in the facility. Findings include: Review of Education Spreadsheet 2024 provided by Director of Nursing (DON) B revealed categories of education included abuse, compliance, infection control, QAPI (quality assurance, performance improvement), resident rights, and communication, total of 44 nursing department employees, the date that each education was assigned, and the completion date for each employee. The Education Spreadsheet 2024 revealed no recorded completion date for 10 employees under abuse, no recorded completion date for 15 employees under compliance, no recorded date of completion for 12 employees under infection control, no recorded completion date for 23 employees…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-17 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop person centered care plans in 3 (Resident #34, Resident #49, and Resident #6) of 18 residents reviewed for person centered care plans resulting in staff not monitoring for side effects of an anticoagulant medication and not monitoring a known skin condition. Findings include: Resident #34 Review of an admission Record revealed Resident #34 had pertinent diagnoses which included: dementia, atrial fibrillation (a-fib - an irregular rate of the heart that could cause blood clots to form) and cerebral infarction due to unspecified occlusion (a blockage of an artery interrupting blood flow to the brain, stroke). Review of a Minimum Data Set (MDS) assessment for Resident #34, with a reference date of 4/11/2024 revealed a Brief Interview for Mental Status (BIMS) score of 9/15 which indicated Resident #34 was cognitively intact. Review of Physician Orders for Resident #34 revealed . Xarelto tablet 20 mg give 20 mg by mouth one time a day for A-fib…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 36 citations
  • Potential for harm · E2024-07-17 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY During an interview on 7/9/24 at 7:45 PM, Dietary Aide (DA) F stated, I worked in Activities for a while. The facility fired all the activities aides and kept the Activity Director. The facility had to do budget cutbacks and Activities got hit the hardest. The residents do not always have activities going on. It's sad because the residents like their activities. This citation pertains to intake: MI00142051 Based on observation, interview and record review, the facility failed to provide consistent, meaningful and person-centered activities for 6 of 18 residents (Resident #11, #12, #17, #40, #406, and #34) reviewed for activities provided by the facility, resulting in the potential for loss of interaction, joy, self-esteem, growth, sense of well-being, autonomy, connectedness, identity, creativity, independence, pleasure, and comfort. Findings include: Review of The Boredom of Solitude published 4/21/23 by Psychology Today, [NAME] Danckert Ph.D., [NAME], Ph.D, revealed .Loneliness is a complex experience, one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-17 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00143238 and intake MI00142051 Based on observation, interview, and record review the facility failed to ensure sufficient staffing to meet the needs of 5 (Resident #2, Resident #15, Resident #17, Resident #304, and Resident #406) of 18 residents and 12 resident council meeting members reviewed for staffing, resulting in the potential for residents to not maintain their highest practicable physical, mental, and psychosocial well-being. Findings include: Resident #2 Review of an admission Record revealed Resident #2 had pertinent diagnoses which included: acquired absence of the right leg above the knee, acquired absence of the left leg above the knee, and paraplegia. Review of a Minimum Data Set (MDS) assessment for Resident #2, with a reference date of 6/14/2024 revealed a Brief Interview for Mental Status (BIMS) score of 13/15 which indicated Resident #2 was cognitively intact. In an interview on 7/9/24 at 7:18 PM., Resident #2 reported that it could take an hour or more for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-07-17 · tag F0813 — pattern
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to properly monitor and follow resident refrigerator protocol for 19 residents of 19 residents reviewed to ensure temperatures were within range, resulting in the potential for food born illness. Findings include: During an observation on 7/09/24 at 7:19 PM, room [ROOM NUMBER] had a personal refrigerator with no visible temperature log. Resident reported staff did not keep track of the temperature. During an observation, interview, and record review on 7/09/24 at 7:43 PM, Dietary Aide (DA) F observed checking personal refrigerator temperatures stating, The frigs (refrigerators) are checked every day either by myself or another kitchen staff that is part-time. Reviewed with DA F, June 2024's resident's personal temperature log with multiple missing documentations. Observed copy of June 2024 resident personal refrigerator temperature log with DA F. DA F stated, I'm supposed to be done with work at 7:30 PM but since the State is here, I was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-17 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake MI00143238 Based on observation, interview, and record review the facility failed to maintain resident dignity in 1 (Resident #15) of 9 residents review for dignity resulting in feelings of frustration and anger. Findings include: Review of an admission Record revealed Resident #15 had pertinent diagnoses which included: muscle weakness, dependence on wheelchair, morbid (severe) obesity. Review of a Minimum Data Set (MDS) assessment for Resident #15, with a reference date of 6/8/2024 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #15 was cognitively intact. In an interview on 7/9/24 at 7:30 PM., Certified Nurse Assistant (CNA) D CNA I and CNA O reported that typical staffing is two CNAs for the B side. CNA D reported that her normal assignment was about 14 residents for the shift and that there were maybe 27 residents on B side. CNA D reported that there was not enough staff to do what the residents need us to do for them. In an interview on 7/10/24 at 10:45 AM., Resident #15 reported that she had sat in a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to provide an environment free from psychosocial abuse in 2 (Resident #2 and Resident #36) of 2 residents reviewed for abuse resulting in feelings of frustration, mental anguish, and a loss of autonomy (freedom from external control or influence). Findings include: Resident #2 Review of an admission Record revealed Resident #2 had pertinent diagnoses which included: acquired absence of the right leg above the knee, acquired absence of the left leg above the knee, and paraplegia. Review of a Minimum Data Set (MDS) assessment for Resident #2, with a reference date of 6/14/2024 revealed a Brief Interview for Mental Status (BIMS) score of 13/15 which indicated Resident #2 was cognitively intact. In an interview on 7/9/24 at 7:18 PM., Resident #2 stated .I can't go out the side door or the front door and there is a tracker on my power wheelchair .I was forced to quit (smoking) because I can't leave the property . In an interview on 7/10/24 at 9:57 AM., Resident #2 stated .I am on house arrest . when asked by this surveyor when he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-17 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00145579. Based on interview, and record review, the facility failed to prevent the misappropriation of resident medications in 1 of 3 residents (Resident #36) reviewed for abuse, resulting in loss of resident's diabetes medication, a delay in treatment of diabetes, and the potential for the resident to not reach their highest practical well-being. Findings include: Resident #36 Review of an admission Record revealed Resident #36 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: type 2 diabetes (problem in the way the body regulates and uses sugar). Review of a Minimum Data Set (MDS) assessment for Resident #36, with a reference date of 3/14/24 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #15 was cognitively intact. Review of a Facility Reported Incident dated 5/9/24 at 5:53 PM revealed, .potential missing medication, Ozempic (improves blood sugar)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-17 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to revise person centered care plans in 1 (Resident #2) of 18 reviewed for care plan revision resulting in the potential for implementation of inaccurate care interventions. Findings include: Resident #2 Review of an admission Record revealed Resident #2 had pertinent diagnoses which included: acquired absence of the right leg above the knee, acquired absence of the left leg above the knee, and paraplegia. Review of a Minimum Data Set (MDS) assessment for Resident #2, with a reference date of 6/14/2024 revealed a Brief Interview for Mental Status (BIMS) score of 13/15 which indicated Resident #2 was cognitively intact. In an interview on 7/9/24 at 7:18 PM., Resident #2 stated .I can't go out the side door or the front door and there is a tracker on my power wheelchair .I was forced to quit (smoking) because I can't leave the property . In an interview on 7/11/24 at 10:29 AM., Social Services Advocate (SSA) C reported that NHA A had to take away Resident #2's ability to go outside. SSA C reported that Resident #2 used to go…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-17 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident was consistently provided with showers/bathing for 2 of 7 residents (Resident #27 and Resident #406) reviewed for activities of daily living, resulting in unmet personal hygiene needs with the potential for isolation, psychosocial harm, skin breakdown, harboring infection, and decreased self-esteem. Findings include: According to [NAME], [NAME] A.; [NAME], [NAME] Griffin; Stockert, [NAME]; Hall, [NAME]. Fundamentals of Nursing - E-Book (Kindle Locations 50742-50744). Elsevier Health Sciences. Kindle Edition.Personal hygiene affects patient's comfort, safety, and well-being. Hygiene care included cleaning and grooming activities that maintain personal body cleanliness and appearance. Personal hygiene activities which as taking a bath or shower and brushing and flossing the teeth also promote comfort and relaxation foster a positive self-image, promote healthy skin, and help prevent infection and disease . Resident #27: Review of an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain sufficient urine incontinence care in 1 resident (Resident #304) of 1 resident reviewed for incontinence care resulting in the potential for skin breakdown. Findings include: Resident #304 (R304) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R304 admitted to the facility on [DATE] with diagnoses of anxiety, depression, and dementia. Brief Interview for Mental Status (BIMS) reflected a score of 14 out of 15 which indicated R304 was cognitively intact (13 to 15 cognitively intact). During an interview on 7/09/2024 at 8:17 PM, R304 stated that she was left in urine for about an hour that day. She was teary eyed while talking about it and said it didn't make her feel good. R304 said that she asked to get up several times and it took them about an hour to get to her up. R304 stated that she knows lying in urine isn't good for her skin and she was worried about developing pressure ulcers on her bottom. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain a BiPAP after resident use for infection control for 1 (Resident #13) of 1 resident, resulting in the potential for cross-contamination of respiratory equipment, transmission of disease, and growth of infectious microorganisms. Findings include: Review of an admission Record revealed Resident #13 was a female with pertinent diagnoses which included heart failure, pulmonary hypertension, insomnia, obstructive sleep apnea, and asthma. Review of current Care Plan for Resident #13 revised on 2/29/24, revealed, the focus, .I have a sleep disturbance r/t (related to) obstructive sleep apnea that requires me to use CPAP Unit. Please remind me that I am to wear this at night and during naps with the intervention .Clean CPAP equipment, tubing, filters, bags and masks per facility protocol .Clean or replace filters per Manufacture recommendations once a week . Review of Orders dated 3/21/24, revealed, .CPAP Mask: Wash with mild soap and warm water. Rinse thoroughly and let air dry .every day shift .Do not use…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-17 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to identify post traumatic stress disorder (PTSD) triggers and develop individualized care plan interventions to mitigate triggers for 1 (Resident #65) of 24 residents reviewed for trauma informed care, resulting in the potential of re-traumatization due to staff not being informed and knowledgeable of the resident's past trauma. Findings include: Review of an admission Record revealed Resident #406 was a female with pertinent diagnoses which included spinal stenosis (space inside the bones of the spine get too small), wedge compression fracture of fifth lumbar vertebra (spinal compression fracture that occurs when the front of a vertebra collpases, but the back does not), wedge compression fracture of first lumbar vertebra, fusion of spine (surgical procedure that permanently joins two or more vertebra together so there is no movement between them), muscle weakness, difficulty in walking, unsteadiness on feet, and lack of coordination. In an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-17 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to ensure the nursing staff was evaluated for appropriate competencies and skill sets resulting in the potential for residents of the facility to be unable to maintain the highest practicable physical, mental, and psychosocial well-being and the potential for decreased resident safety for all residents who resided in the facility. Findings include: In an interview on 7/12/24 at 10:41 AM., Director of Nursing (DON) B reported that she had provided a competency fair for nursing employees last month and that it was poorly attended. DON B reported that she did not make the competency fair attendance mandatory. DON B reported that a staff development role did not exist, and the responsibilities of that role fell to the director of nursing. Review of untitled spreadsheet document on 7/17/24 provided by DON B revealed columns that included employee names, position, department date, hire date, initial competency, annual competency 2023 and annual competency 2024. The untiled document included a total of 50 employee names, all from the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-17 · tag F0742 — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to facilitate appropriate mental health treatment and services for 1 (Resident #406) of 1 resident reviewed for mental health services, resulting Resident #406 being sent to a psychiatric hospital for hospitalization causing psychosocial distress and fear. Findings include: According to, National Alliance on Mental Illness (NAMI) Post-traumatic stress disorder (PTSD) is an anxiety disorder that can occur after someone experiences a traumatic event that caused intense fear, helplessness, or horror. PTSD can result from personally experienced traumas (e.g., rape, war, natural disasters, abuse, serious accidents, and captivity) or from the witnessing or learning of a violent or tragic event .While it is common to experience a brief state of anxiety or depression after such occurrences, people with PTSD continually re-experience the traumatic event; avoid individuals, thoughts, or situations associated with the event; and have symptoms of excessive emotions.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-17 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that follow up with pharmacy recommendations occurred for 1 resident (Resident #22) of 5 residents reviewed for medications resulting in the potential for medication side effects and/or unnecessary medications for residents. Findings include: Resident #22 (R22) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R22 admitted to the facility on [DATE] with diagnoses of type 2 diabetes, bipolar disorder, anxiety and depression. Brief Interview for Mental Status (BIMS) reflected a score of 15 out of 15 which indicated R22 was cognitively intact (13 to 15 cognitively intact). Review of the Pharmacy to Physician Monthly Medication Regimen Review communication dated 1/29/2024 revealed the following recommendation: D/C (discontinue) the following PRN (as needed) orders. Meclizine 25 mg (milligrams) q8hr (every 8 hours) prn for dizziness and dicyclomine 20 mg q8hr prn for cramping {both have high antichol loads (anticholinergic,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-17 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to label, date, and store medications in 1 out of 2 medications rooms and 2 of 2 medication carts, resulting in the potential for decreased efficacy of medications and the potential for the compromise of medications and/or the misappropriation of medication. Findings include: In an interview on 07/17/24 at 10:01 AM, Unit Manager (UM) W reported that the medication refrigerator temperatures are supposed to be monitored and recorded every shift, at approximately 4:00 AM and 4:00 PM. During a Medication Storage observation and interview on 07/17/24 at 10:21 AM, UM G reported that the night shift nurse is responsible for monitoring the refrigerator temperatures. Review of the the B hall medication room revealed a refrigerator with multiple resident medications and vaccinations. Subsequent review of the refrigerator temperature log for the B hall revealed, multiple missing temperature records for day time monitoring and almost no monitoring at night. UM G reported that she recently moved the binder with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-17 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents who were eligible for recommended vaccines were offered vaccinations in a timely manner for 2 residents (Resident #6 & #27) out of 5 residents reviewed for immunizations resulting in the potential for developing vaccine preventable disease. Findings include: In an interview on 07/09/24 at 08:44 PM, Nursing Home Administrator (NHA) A reported that Regional Clinical Director/Infection Preventionist (IP) KK is currently the only person that holds the Infection Preventionist Certification, and she oversees Director of Nursing (DON) B's implementation of the program. In an interview on 07/10/24 at 03:22 PM, ICP KK reported that she had not yet familiarized herself with how the previous Infection Preventionist tracked resident vaccinations. Resident #6 Review of an admission Record revealed Resident #6 was originally admitted to the facility on [DATE]. Review of Resident #6's Immunizations Record revealed, Influenza doses were received…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-17 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure they consistently educated, offered and administered COVID-19 vaccines or maintain valid declination in the medical record for 1 resident (Resident #27) of 5 residents reviewed for vaccinations, and failed to educate, offer and track COVID-19 vaccine status staff for facility staff, resulting in the lack of vaccine tracking, the residents right to choose and receive vaccine treatment options, and the right to an informed consent. Findings include: In an interview on 07/09/24 at 08:44 PM, Nursing Home Administrator (NHA) A reported that Regional Clinical Director/Infection Preventionist (ICP) KK is currently the only person that holds the Infection Preventionist Certification, and she oversees Director of Nursing (DON) B implementation of the program. In an interview on 07/10/24 at 03:22 PM, ICP KK reported that she had not yet familiarized herself with how the previous Infection Preventionist tracked resident vaccinations. Resident #27 Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-17 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to make sure residents had an operable call light within reach in 1 of 18 residents (Resident #5) reviewed for call lights, resulting in the potential for delayed emergency response and negative resident outcomes. Findings include: Resident #5 (R5) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R5 admitted to the facility on [DATE] with diagnoses of vascular dementia and dysphagia. Brief Interview for Mental Status (BIMS) reflected a score of 00 out of 15 which indicated R5 was severely cognitively impaired (00 to 07 is severe cognitive impairment). She was under Hospice care. During an interview on [DATE] at 8:53 PM, R5 was observed to be lying in bed and had emesis on her right arm, on her bed, on the floor and on her fall mat. R5 was pleasantly confused and surveyor asked her to press her call light. R5 pressed call light and it wasn't working. Then, surveyor pressed call light too and observed it wasn't…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00142938. Based on observation, interview and record review, the facility failed to provide care to prevent the development, consistent with professional standards of practice in 1 of 3 residents (Resident #405) reviewed for pressure injuries, resulting in the development of pressure ulcers on bilateral heels, and the potential for infection and overall deterioration in health status for all residents at risk for deterioration in skin integrity. Findings include: Resident #405 Review of an admission Record revealed Resident #405 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: weakness, difficulty walking and prediabetes (higher than normal blood sugar levels). Review of a Minimum Data Set (MDS) assessment for Resident #405, with a reference date of 2/8/24 revealed that the resident was at risk for pressure ulcers, and had zero unhealed ulcers. Review of Resident #405's Hospital Records indicated that the resident had admitted on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-21 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake number MI00137705, MI00138640, and MI00140035. Based on interview and record review, the facility failed to ensure adequate staff to meet resident needs for 2 residents (Resident #1 and #3) of 5 residents reviewed for staffing, resulting in unmet resident needs and the potential for all residents to be affected. For additional information see citations F550 and F677. Findings include: Resident #1 Review of an admission Record revealed Resident #1 admitted to the facility on [DATE] with pertinent diagnoses which included muscle weakness, cellulitis, and obesity. Review of a Minimum Data Set (MDS) assessment for Resident #1, with a reference date of 11/23/2023 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #1 was cognitively intact. Further review of the same MDS assessment revealed Resident #1 required assistance with toileting and bathing. Review of a current activities of daily living Care Plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-21 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00137705. Based on interview and record review, the facility failed to promote dignity in 2 residents (Resident #1 and #3) of 4 residents reviewed for dignity and respect, resulting in feelings of diminished self-worth and the potential for residents to not meet their highest practicable physical, mental, and psychosocial well-being. Findings include: Resident #1 Review of an admission Record revealed Resident #1 admitted to the facility on [DATE] with pertinent diagnoses which included muscle weakness, cellulitis, and obesity. Review of a Minimum Data Set (MDS) assessment for Resident #1, with a reference date of 11/23/2023 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #1 was cognitively intact. Further review of the same MDS assessment revealed Resident #1 required assistance with toileting and bathing. Review of a current activities of daily living Care Plan intervention for Resident #1, with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-21 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed ensure staff followed the standard of care for documentation and 1) accurately document physician's orders, 2) document vital signs in the medical record, and 3) document medication at the time given for 1 resident (Resident #9) of 9 residents reviewed for accuracy of physician's orders and accuracy of the medical record, resulting in the potential for residents to receive inappropriate care, lack of communication among care providers, and the potential for residents to not meet their highest practicable physical, mental, and psychosocial well-being. Findings include: Review of an admission Record revealed Resident #9 admitted to the facility on [DATE] with pertinent diagnoses which included chronic obstructive pulmonary disorder and intellectual disabilities. Physician's orders/Documentation of vital signs Review of Resident #9's Practitioner Progress Note, dated [DATE] at 10:58 AM, revealed Resident had returned from the local emergency department on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-21 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00140335. Based on interview and record review, the facility failed to provide a means of communication for a resident who's first language was not English in 1 of 3 residents (Resident #7) reviewed for effective communication, resulting in frustration and the inability to communicate resident needs. Findings include: Review of an admission Record revealed Resident #7 admitted to the facility on [DATE] with pertinent diagnoses which included the need for left shoulder orthopedic aftercare and chronic lymphocytic leukemia. Review of Resident #7's admission Assessment, dated 10/6/2023, revealed Resident #7's preferred language was Spanish and she preferred an interpreter to communicate with health care staff. In a telephone interview on 2/13/2024 at 12:33 PM, Family Member DD reported Resident #7 was unable to communicate well in English and the facility did not use translation services when speaking to Resident #7 and did not explain how translation services could be accessed. In an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00142222. Based on interview and record review, the facility failed to provide routine showers to dependent residents for 2 of 5 residents (Resident #3 and #9) reviewed for activities of daily living, resulting in residents feeling dirty and the potential for residents to not meet their highest practicable physical, mental, and psychosocial well-being. Findings include: Resident #3 Review of an admission Record revealed Resident #3 admitted to the facility on [DATE] with pertinent diagnoses which included muscle weakness and need for assistance with personal care. Review of a Minimum Data Set (MDS) assessment for Resident #3, with a reference date of 11/16/2023 revealed a Brief Interview for Mental Status (BIMS) score of 13, out of a total possible score of 15, which indicated Resident #3 was cognitively intact. Further review of the same MDS assessment revealed Resident #3 required assistance with bathing. Review of a current activities of daily living Care Plan intervention…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00138561 and MI00139920. Based on interview and record review, the facility failed to ensure the safety and prevent elopement of 2 of 6 residents (Resident #4 and #6) reviewed for accidents and hazards, resulting in the elopement of Resident #4 and Resident #6 and the potential for residents to not meet their highest practicable physical, mental, and psychosocial well-being. Findings include: Resident #4 Review of an admission Record revealed Resident #4 admitted to the facility on [DATE] with pertinent diagnoses which included schizoaffective disorder, altered mental status, and mild cognitive impairment. Review of Resident #4's Elopement Risk Assessment, dated 5/16/2023, revealed Resident #4 was identified as being at risk for elopement. Review of a Facility Related Incident investigation report, submitted 7/18/2023 at 4:11 PM, revealed Resident #4 eloped from the facility on 7/11/2023 at approximately 6:35 PM when she exited the building after Registered Nurse (RN) W…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-06-07 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility to failed to ensure call lights were in reach for 4 (Resident #53, Resident #357, Resident #358, Resident #359) of 17 residents reviewed for call light placement, resulting in the potential for resident needs not being met. Findings include: Resident #53 Review of an admission Record revealed Resident #53, was originally admitted to the facility on [DATE] with pertinent diagnoses which included muscle weakness, difficulty in walking, and unsteadiness on feet. Review of a Minimum Data Set (MDS) assessment for Resident #53, with a reference date of 4/3/2023 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #53 was cognitively intact. Review of Resident #53's Care Plan revealed, .I am at increased risk for falls r/t (related to) hypoxia (Low oxygen) and weakness, obesity, and O2 use via NC (Nasal cannula), chronic pain, and opioid use. Date initiated 3/29/23. Interventions: Be sure my call light is within…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-06-07 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake number MI00128627 and MI00135835. Based on observation, interview, and record review, the facility failed to provide palatable food products for 4 residents (Resident #40, #19, #21, and #49) of 4 residents reviewed for palatability, resulting in dissatisfaction with meals, decreased food acceptance, the potential for nutritional decline, and the potential for residents to not meet their highest practicable physical, mental, and psychosocial well-being. Findings include: Resident #40 Review of an admission Record revealed Resident #40 admitted to the facility on [DATE] with pertinent diagnoses which included protein-calorie malnutrition and chronic kidney disease. Review of a Minimum Data Set (MDS) assessment for Resident #40, with a reference date of 5/18/2023 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #40 was cognitively intact. In an interview on 6/5/2023 at 1:55 PM, Resident #40 reported she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-07 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY R38 According to the Minimum Data Set (MDS) 3/23/2023, R38 scored 5/15 (cognitively impaired) on his BIMS (Brief Interview Mental Status), required extensive assistance of one-person physical assistance to move/change position in bed, with diagnoses that included dementia, manic depression, and Parkinson's disease. Observed on 6/05/23 at 10:48 AM, R38 had a transmission-based precautions isolation cart outside of his room containing PPE (personal protection equipment). There was no transmission-based precautions signage on the resident's door indicating the type of precaution or what PPE was required to enter the room. Review of R38's Change in Condition 6/3/2023 (Saturday), reported the resident had signs/symptoms of a respiratory infection that was identified with a dry and nagging cough with almost lost of voice. R38 was reported to have been placed in isolation. Review of R38's Order Summary did not have an order for Transmission-Based Precautions. Review of R38's Care Plan did not have a focus for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-07 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were assessed for self-administration of medications for 1 (Resident #53) of 1 residents reviewed for self administration of medication, resulting in unsupervised administration of medications and the potential for mismanagement of medication and potential for adverse side effects. Findings include: Review of an admission Record revealed Resident #53, was originally admitted to the facility on [DATE] with pertinent diagnoses which included muscle weakness, difficulty in walking, and unsteadiness on feet. Review of a Minimum Data Set (MDS) assessment for Resident #53, with a reference date of 4/3/2023 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #53 was cognitively intact. During an observation and interview on 6/5/23 at 10:03 AM in Resident #53's room, a medication cup containing approximately 7 pills was observed on Resident #53's tray table. Resident #53 reported that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-07 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure resident choices were provided during preparation of medication for 1 (Resident #53) of 1 residents, from a total sample of 17 reviewed for resident choices resulting in dissatisfaction in care. Findings include: Review of an admission Record revealed Resident #53, was originally admitted to the facility on [DATE] with pertinent diagnoses which included muscle weakness, difficulty in walking, and unsteadiness on feet. Review of a Minimum Data Set (MDS) assessment for Resident #53, with a reference date of 4/3/2023 revealed a Brief Interview for Mental Status (BIMS) score of 15/15 which indicated Resident #53 was cognitively intact. During an interview on 6/7/23 at 9:34 AM, Resident #53 reported that he was concerned with the way that two nurses were administering his methadone medication. Resident #53 reported that he (Resident #53) preferred for the nurses to bring the bottle to his room and open the sealed bottle in front of him,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-07 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide prompt resolution of grievances for 1 resident (Resident #46) of 17 residents, reviewed for resolution of grievances, resulting in delayed resolution of resident's complaint/grievance and resident frustration. Findings include: Resident #46 Review of an admission Record revealed Resident #46 was originally admitted to the facility on [DATE]. Review of a Minimum Data Set (MDS) assessment for Resident #46, with a reference date of 4/6/23 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which indicated Resident #46 was cognitively intact. In an interview on 06/05/23 at 01:33 PM, Resident #46 reported that he was scheduled to discharge home that day, and was frustrated due to an unresolved issue with the facility. Resident #46 reported that about 7 months ago the facility told him that they were not able to get the incontinence pads that he had been using and stated, .they told me if I bought…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-07 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to 1) apply barrier cream during incontinence care for 1 resident (Resident #11) of 1 resident reviewed for incontinence care and 2) provide a physician's order for oxygen therapy for 1 resident (Resident #2) of 3 residents reviewed for respiratory care, resulting in the potential for residents to not meet their highest practicable physical, mental, and psychosocial well-being. Findings include: Resident #11 Review of an admission Record revealed Resident #11 admitted to the facility on [DATE] with pertinent diagnoses which included cerebral infarction (stroke) and cognitive communication deficit. Review of a Minimum Data Set (MDS) assessment for Resident #11, with a reference date of 4/27/2023 revealed a Brief Interview for Mental Status (BIMS) score of 2, out of a total possible score of 15, which indicated Resident #11 was severely cognitively impaired. Further review of same MDS assessment revealed Resident #11 required assistance with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure showers and hygiene care were provided per resident preference and plan of care for 2 (Resident #358 and Resident #41) of 5 resident reviewed for Activities of Daily Living (ADL) care, resulting in inadequate personal hygiene, missed showers, and dissatisfaction with care and hygiene concerns. Findings Include: Resident #41 Review of an admission Record revealed Resident #41, was originally admitted to the facility on [DATE] with pertinent diagnoses which included major depressive disorder and need for assistance with personal care. Review of a Minimum Data Set (MDS) assessment for Resident #41, with a reference date of 4/13/ 23 revealed a Brief Interview for Mental Status (BIMS) score of 11/15 which indicated Resident #41 was moderately cognitively impaired. During an observation and interview on 6/5/23 at 12:43 PM, Resident #41 Reported that she had not had a shower since she was placed in isolation precautions approximately a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-07 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1.) ensure residents received recommended services following occupational therapy discharged , and 2.) thoroughly assess and provide consistent treatment of a skin condition, for 2 (Resident #21 and #53) of 17 residents, reviewed for quality of care, resulting in Resident #21 not meeting his highest practicable physical and psychosocial well-being due to being unable to propel wheelchair, and inadequate treatment of dry itchy skin for Resident #53. Findings include: Resident #21 Review of an admission Record revealed, Resident #21 was originally admitted to the facility on [DATE], with pertinent diagnoses which included: polyosteoarthritis (joint pain and stiffness), bilateral artificial knee joints, and dislocation of left shoulder. Review of a Minimum Data Set (MDS) assessment for Resident #21, with a reference date of 4/27/23 revealed a Brief Interview for Mental Status (BIMS) score of 15, out of a total possible score of 15, which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed implement fall prevention interventions for 2 (Resident #358 and #32) of 2 residents reviewed for falls, resulting in inadequate fall prevention interventions and potential for further falls and major injury. Findings include: Resident #358 Review of an admission Record revealed Resident #358, was originally admitted to the facility on [DATE] with pertinent diagnoses which included weakness, muscle weakness,difficulty in walking, and unsteadiness on feet. Review of a Minimum Data Set (MDS) assessment for Resident #358, with a reference date of 6/6/23 revealed a Brief Interview for Mental Status (BIMS) score of 13/15 which indicated Resident #358 was cognitively intact. Review of Resident #358's Care Plan revealed, .I am at increased risk for falls r/t (related to) psychoactive medication use, weakness, COPD (Chronic Obstructive Pulmonary Disease), Hx (history) of falls with fracture, mental illness, incontinence (inability to control the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain a oxygen delivery equipment for infection control for 1 of 3 residents (R2) reviewed for respiratory care, resulting in the potential for infections and unmet medical needs. Findings include: R2 According to the Minimum Data Set (MDS) 3/16/2023, R2 scored 1/15 (severely cognitively impaired) on his BIMS (Brief Interview Mental Status) required supervision to position/turn in bed with no impairments in his arms or legs. Diagnoses included non-traumatic brain dysfunction. During an observation on 6/6/2023 at 9:55 AM, R2 was in his bed wearing oxygen running at 2 LPM (liters per minute) connected to an oxygen concentrator (produces oxygen). The oxygen was administered via a nasal cannula (NC) connected tubing that was not labeled or dated. There was a clear plastic bag on the side of the concentrator that was not labeled or dated. During an observation on 6/6/2023 at 11:50 AM, R2 was in his bed not wearing oxygen. His oxygen tubing and nasal cannula was neatly coiled in a clear plastic bag hanging on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$48,868 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $48,868 — penalty dated 2024-07-17
  • Medicare payment denial — starting 2024-08-10 for 38 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to MISSION POINT HEALTHCARE SERVICES — 14 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.8-0.8 vs chain
Health inspection 2 of 52.3-0.3 vs chain
Staffing 4 of 53.9+0.1 vs chain
Quality measures 4 of 54.1≈ chain avg
The other 13 homes this chain runs (chain average 2.8★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
MISSION POINT GRAND RAPIDS HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 02/14/2020
BILBAO, ANDREWIndividualW-2 MANAGING EMPLOYEEsince 02/14/2020
BRADY, DENISEIndividualW-2 MANAGING EMPLOYEEsince 02/14/2020
MISSION POINT MANAGEMENT SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 02/14/2020
MALI, HARIIndividualOPERATIONAL/MANAGERIAL CONTROLsince 02/14/2020

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.1M
Net patient revenuemost recent cost report
-30.0%
Operating marginrevenue minus expenses
$1.0M
Related-party expense13% of expenses
Who pays — share of resident-days
Medicaid 64%Medicare 2%Other / private 33%

This home reported $1.0M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$396per resident / day
operating cost
$12,042per month
≈ monthly operating cost
$305per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235366. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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