Mission Point Nursing & Physical Rehabilitation Ce
3400 Wilson Avenue, Grandville, MI 49418 · For profit - Limited Liability company · 114 certified beds · (616) 534-5487 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (66) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $198,188 in federal fines (most recent 2023-11-30)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Worth a closer look. This home's staffing rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 3.4% | 10.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 2.9% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.9% | 0.8% | 0.9% | typical |
| Long-stay residents with a urinary tract infection | 4.5% | 1.5% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 5.4% | 4.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.5% | 3.0% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 6.3% | 12.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 16.4% | 19.4% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 98.6% | 95.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.9% | 5.1% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 20.7% | 20.0% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 18.4% | 14.8% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 6.9% | 1.1% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 90.5% | 79.5% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 22.9% | 24.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 23.9% | 11.7% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.93 | 1.84 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 4.75 | 1.64 | 1.80 | worse |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
54.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 28 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 52.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 21 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 33% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 5% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 54.3%CMS range 42.4–69.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.7%CMS range 5.9–15.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 52.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 33.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 38.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 3.1% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.68 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 114 beds and averages 91.3 residents a day — about 80% occupied, or roughly 23 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.53 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.78 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.90 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.91 hrs/resident/day on weekends vs 3.78 on weekdays — 23% thinner on weekends — a notable drop. RN hours go from 0.95 to 0.37 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 47% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
66 citations, most serious first. The 16 most serious are shown; the remaining 50 are one tap away and print in full.
- Immediate jeopardy · Jcited before2024-02-05 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation pertains to Intake Number MI00142207. Based on interview and record review, the facility failed to protect Resident #103's (R103) right to be free from neglect, which resulted in R103's physical deterioration and subsequent death. Immediate Jeopardy: The Immediate Jeopardy began on 12/12/23 when Resident #103 (R103) was admitted to the facility from the hospital for short-term rehab following a left arm fracture and a Urinary Tract Infection (UTI). An admission nursing assessment identified only a pressure injury on the right heel. The facility failed to follow hospital discharge instructions, physician's orders, and did not obtain follow-up consults for wound care which resulted in the worsening of and development of wounds on the right 5th toe, right heel, right lateral foot, right lateral lower leg, sacrum, coccyx and thoracic spine. The facility failed to ensure hydration and nutrition were accessible, and provide needed assistance to drink and eat. The facility left the resident in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2023-09-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # MI00139197, MI000136833, MI000137737. This citation has multiple Deficient Practice Statements (DPS), A & B. DPS A Based on interview and record review, the facility failed to acknowledge, identify, and provide adequate supervision to prevent an elopement and ensure the safety of 1 resident (Resident #66), reviewed for risk of elopement, placing all residents with a history of wandering and/or elopement behavior at risk of serious harm and/or death. This deficient practice resulted in an Immediate Jeopardy beginning on 8/29/23 at 2:40 PM, when R66, a known elopement risk, eloped from the facility after Receptionist F allowed him to leave the building unattended. Receptionist F did not immediately recognize R66 as a resident and R66 was not included in the elopement risk binder. Receptionist F eventually identified R66 as a resident but had lost sight of him, adjacent to a 35 MPH 4 lane, high traffic volume road nearby a moving water source. Furthermore, Receptionist F did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-02-05 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation is related to Intake Number MI00141306 Based on observation, interview, and record review, the facility failed to provide quality care to 3 of 5 residents (Resident #17, Resident #101, and Resident #126) reviewed for quality of care, resulting in untreated sepsis and septic shock for R17. Findings include: Resident #17 (R17) Review of an admission record showed R17 was a [AGE] year old female, originally admitted to the facility on [DATE], with pertinent diagnoses of Huntington's disease, diabetes mellitus, gastrostomy with tube feed for hydration and nutrition. R17 was completely dependent on staff for all activities of daily living. Review of a Nursing Progress Note (NPN) for R17 dated 09/05/23 revealed .resident with dyspnea (difficulty breathing). Oxygen saturation (02 sat) on 2 liters 85%, provider notified, stat chest x-ray ordered as well as labs in the am. Chest x-ray showed no acute disease process. Review of a NPN for R17, dated 09/07/23, indicated Bowel Movement Protocol was initiated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-02-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Numbers: MI00-141372, MI00-141306, MI00-142123, MI00142-230, and MI00142-016 This citation has two DPS statements. Statement #1 Based on interview and record review, the facility failed to provide adequate supervision based on current medical concerns for 2 of 2 residents (Resident #107 and Resident #104) reviewed for falls, and failed to communicate the falls to therapy staff for 1 of 1 residents (Resident #107), resulting in fractures for both Resident #107 and Resident #104. Findings: Resident #107 (R107) Review of a an admission record revealed R107 was an [AGE] year old male, admitted to the facility on [DATE], following a 2 day hospital stay, after presenting to the emergency department (ED) with increased weakness in the lower extremities and multiple falls at home. Relevant diagnoses at admission included weakness, falls sequela (a condition resulting from a previous injury), and insomnia. Review of hospital notes for R107, dated 11-23-23 through 11-25-23 , reflected the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-11-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes M100140527 and M100141143. Based on observation, interview, and record review, the facility failed to provide care and implement interventions related to pressure ulcers for 2 (Resident #10 and Resident #13) of 4 residents reviewed for pressure ulcers. Findings include: Review of concerns reported to the State Agency were allegations of pressure ulcer dressing changes not being completed and repositioning/offloading weight off wounds were not being done timely. Resident #13 (R13) Review of the Face Sheet revealed R13 admitted [DATE] with pertinent diagnoses of stage 4 pressure ulcer, diabetes, and paraplegia. Review of the Minimum Data Set (MDS) revealed R13 is cognitively intact and has limited range of motion on bilateral lower extremities and needs substantial/maximal assistance to roll left to right. R13 In an interview on 11/29/23 at 8:10 AM, R13 was in bed and reported he had a shower on Monday (11/27/23) and his pressure ulcer dressing came off and it was not put back on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-11-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and record review, the facility failed to implement documented care interventions for 1 of 3 residents (Resident #17) reviewed for accidents and hazards, resulting in the potential for choking, and injuries sustained during bed mobility or a fall from the bed. Findings: Resident #17(R17) Review of an admission record revealed R17 was a [AGE] year old female, originally admitted to the facility on [DATE], with pertinent diagnoses of Huntington's Disease and dysphasia (difficulty swallowing). R17 had severe cognitive impairment and relied totally on staff for all activities of daily living. Review of a physician order summary for R17 revealed an order for NPO (nothing by mouth). During an observation on 11/30/23 at 7:15 AM, a handled drinking cup of water, with a lid and straw, sat on R17's over bed table within reach of the resident. During an observation on 11/30/23 at 9:15 AM, Certified Nurse Aide (CNA) S entered R17's room to provide incontinence care and the following was observed: (a)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-05-22 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain food service equipment, and ensure proper cooling of food affecting 75 residents, resulting in the increased likelihood for cross-contamination and bacterial harborage. On 05/22/25 between 9:10 AM and 10:05 AM during the initial tour with Certified Dietary Manager (CDM) A the following concerns were observed: Observation of the cookline revealed the Accutemp Steamer had one end of a drain line directly connected to the bottom of the steamer. The other end of the drain line went down through the grated floor drain and was submerged directly into the sewer drainpipe. Review of the FDA 2017 Food Code Section, 5-402.11 Backflow Prevention. Reflects the following, .a direct connection may not exist between SEWAGE system and a drain originating from EQUIPMENT in which FOOD, portable EQUIPMENT, or UTENSILS are placed. Further observation of the cookline revealed a build-up of grease, grime and food debris…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-05-22 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement its infection prevention and control policies and procedures for glucometer cleaning, equipment cleaning and Management of C. Difficile Infection for two residents (R16 & R39) out of a total sample of 18 residents reviewed. Findings: Resident #39 (R39) Review of an admission Record reflected R39 admitted to the facility on [DATE] with diagnoses that included encounter for surgical aftercare following surgery on the digestive system, contact with and (suspected) exposure to other viral communicable diseases, ventral hernia without obstruction or gangrene, disruption or dehiscence of closure of internal operation (surgical) wound of abdominal wall muscle or fascia, sequela and enterocolitis due to clostridium difficile (c. diff), not specified as recurrent. Review of a Nursing Progress Note dated 5/9/2025 reflects C. Diff test positive, contact precautions in place from time suspected and on-going, call placed to on-call NP (nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-22 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow professional standards of nursing practice for medication administration for 4 residents (Residents #11, #50, #7, and #28) out of 18 residents and residents receiving controlled medications on the Garden Unit, reviewed for the provision of nursing services. Findings: On 05/20/25 at 09:43 AM, the Garden Unit Narcotic Book was reviewed. There were 9 residents that did not have their scheduled morning controlled medications (narcotics) documented as dispensed since 5/19/25. Review of the Garden Unit Medication Administration Record revealed there were no medications documented as not administered at the time of the Narcotic Book review. On 05/21/25 at 02:01 PM, the Garden Unit Narcotic Book was reviewed. The previous 9 residents' medications were documented as dispensed the morning of 05/20/25 with the times the medications were dispensed documented prior to 09:43 AM. Confirming the licensed nurse did not document the date and time at the time the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-22 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to assist in finding an appropriate fitting wheelchair for one (R44) of one resident reviewed for wheelchair needs. Findings include: Resident #44 (R44) Review of a Face Sheet revealed R44 originally admitted to the facility on [DATE] and has pertinent diagnoses of lack of coordination, spinal stenosis in lumbar region with neurogenic claudication (nerve pain typically in both legs), morbid obesity, and limitation of activities due to disability and osteoporosis. Review of the Minimum Data Set (MDS) dated [DATE] for R44 revealed she was cognitively intact and utilizes a manual wheelchair. In an interview on 5/20/25 at 9:31 AM, R44 was in bed and reported the facility took her electric wheelchair away from her because they were concerned about her safety due to her high ammonia levels and some components of her electric wheelchair were broken so they were concerned about the steering mechanisms. R44 reported that she no longer has control over…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-22 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the provider of abnormal vital signs for 1 of 6 residents (Resident #11) reviewed for notification of change. Findings: Resident #11 Review of an admission Record revealed R11 was an [AGE] year-old female, admitted to the facility on [DATE]. Review of R11's Blood Pressure Summary revealed: *On 4/8/2025 9:00 PM R11's blood pressure was 209/92 no reassessment until 4/9/2025 at 9:27 AM. *On 5/12/2025 9:35 AM R11's blood pressure was 236/104 no reassessment until 8:40 PM. *On 5/20/2025 8:48 AM R11's blood pressure was 213/102 no reassessment until 7:12 PM. Review of R11's Provider Note dated 5/12/25 revealed, .Blood Pressure: 236/104 mmHg .BP recorded this morning quite high in the 200s systolic. Has previously been quite stable. Would like to recheck. If staying persistently elevated will adjust BP meds . Confirming the provider had not been notified of the elevated blood pressure but observed it in R11's Electronic Health Record. Review of R11's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess and address edema, significant weight gain, and follow through with physician orders for one (R44) who was reviewed for quality of care. Findings include: Resident #44 (R44) Review of a Face Sheet revealed R44 originally admitted to the facility on [DATE] and has pertinent diagnoses of stage III chronic kidney disease, diabetes, morbid obesity, and cardiac murmur. Review of the Minimum Data Set (MDS) dated [DATE] for R44 revealed she was cognitively intact. During an observation and an interview on 5/20/25 at 9:31 AM, R44 was laying down in bed with her legs horizontal. She reported that she had to go to the hospital a couple months ago because she had high ammonia levels, which resulted in her experiencing some psychiatric issues. R44 was unhappy because she felt the facility could have caught it earlier. R44 reported having a fall when her ammonia levels were high and was accused of throwing herself on the floor. R44 stated Who…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement preventative care and services of pressure injuries for one (R15) of two residents reviewed for pressure injuries. Findings include: Review of a Face Sheet for R15 revealed she originally admitted to the facility on [DATE] and has pertinent diagnoses of Parkinsonism, scoliosis (irregular curvature of the spine), and spondylosis with myelopathy in the cervical region (neurological deficit related to the spinal cord). Review of the Minimum Data Set (MDS) dated [DATE] for R15 revealed she is severely cognitively impaired and has bilateral limited range of motion on her upper and lower extremities and requires substantial/maximal assistance for bed mobility. R15 is documented as not being a high risk for pressure ulcers which conflict with the Braden Scale Assessment done on 3/1/25. During an observation on 5/20/25 at 9:48 AM, R15 is in bed lying on her back, eyes closed, neck resting on a neck pillow, and bilateral legs resting on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-22 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to identify and implement measures to prevent foot drop for one (R15) of one resident reviewed for positioning. Findings include: Review of a Face Sheet for R15 revealed she originally admitted to the facility on [DATE] and has pertinent diagnoses of Parkinsonism, scoliosis (irregular curvature of the spine), and spondylosis with myelopathy in the cervical region (neurological deficit related to the spinal cord). Review of the Minimum Data Set (MDS) dated [DATE] revealed she is severely cognitively impaired and has bilateral limited range of motion on her upper and lower extremities and requires substantial/maximal assistance for bed mobility. Review of the Electronic Medical Records for R15 revealed she had no diagnosis of contractures or foot drop. During an observation on 5/20/25 at 9:48 AM, R15 is in bed lying on her back, eyes closed, neck resting on a neck pillow, and bilateral legs resting on two pillows and the left foot appears to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-29 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to MI00147646 Past Non-Compliance was determined appropriate by the state agency for this citation. Plan outlined below. Based on interview and record review the facility failed to protect the resident's right to be free of Abuse from physical restraints for one resident (R101) of six residents reviewed for abuse. Findings: Review of the Facility Reported Incident (FRI) revealed on the morning of 10/15/24 in the Garden Unit R101 was discovered by oncoming staff to be tightly wrapped in a blanket from the waist down preventing freedom of movement. The FRI reflected the assigned staff member had left the facility without notifying the nurse on duty and before the oncoming shift had arrived. Review of the medical record reflected R101 admitted to the facility 2/19/18 with pertinent diagnoses that included Alzheimer's Disease, Dementia, and Anxiety. Review of the Minimum Data Set (MDS) dated [DATE] reflected a Brief Interview for Mental Status (BIMS) score of 5 indicating R101 is severely…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an environment that was free from potential accidents and hazards for 7 of 7 residents (Resident #23, Resident #37, Resident #4, Resident#42, Resident #6, Resident #46, and Resident #58 ) reviewed for accidents and hazards. Findings: Resident #23 (R23) Review of an admission Record revealed R23 was a [AGE] year old female, admitted to the facility on [DATE], with pertinent diagnoses of Huntington's disease, she received all nutrition and hydration via tube feeding, and cognitive communication deficit. R23 had severe cognitive impairment, depended on staff to meet all her needs, and was Spanish speaking. During an observation on 07/15/24 at 11:51 AM, R23 laid in bed with eyes open. The blue fall mat sat folded up on the floor at the foot of the bed. The call light touch pad was clipped to the top of the mattress over R23's left shoulder, out of sight and out of reach of the resident. During an observation on 07/16/24 at 12:55 PM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 50 citations
- Potential for harm · E2024-07-17 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to maintain general cleanliness and repair. This resulted in the potential for contamination of linens and domestic water. Findings Include: During a tour of the facility, with Maintenance Director (MD) G, starting at 12:23 PM on 7/15/24, the following environmental concerns were noted: Observation of the Beauty shop hair wash sink was found to not have proper backflow prevention on the hose for the hair sprayer. The hose was able to drop below the overflow rim of the sink and be a submerged inlet with no inline atmospheric vacuum breaker. Observation of the 200 Hall linen closet found an open wire rack shelving with no bottom barrier on the bottom rack to protect against contamination from cleaning or accumulation of debris on the floor. At this time the floor underneath the clean linen was found with a heavy accumulation of dust and paper trash debris. During a tour of the Garden utility room it was found that underneath rack storage shelving found accumulation of dust along with paper and packaging debris. During a tour of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-17 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a safe and clean homelike environment for two facility Residents (R42 and R23). R42 Review of the Electronic Medical Record (EMR) admission Record reflected R42 originally admitted to the facility 3/6/23 with pertinent diagnoses that include Repeated Falls, Unsteadiness on Feet, and Morbid Obesity. Review of the MDS dated [DATE] reflected R42 requires partial/moderate assistance with transfers but is non-ambulatory and is confined to a motorized wheelchair for mobility. The medical record reflected R42 is cognitively intact and is her own responsible party. On 7/15/24 at 10:42 AM in the room of R42 it was observed that all flat surfaces to include over the bed table, dresser/ nightstand and counter tops were full and stacked in an unorganized manner with the resident's belongings. An observation and interview were conducted on 7/15/24 at 3:18 PM with R42 in her room. It was observed that the room remained cluttered on all…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-17 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake # MI00145106 Based on observation, interview, and record review, the facility failed to facilitate administration of, and monitor, a bowel preparation protocol for one Resident (R30) and get him to an appointment for a scheduled colonoscopy, resulting in the resident becoming distraught due to lack of staff assistance to meet his medical needs. Findings: Review of the Minimum Data Set (MDS) dated [DATE] reflected R30 admitted to the facility 3/2/23 and had a Brief Interview for Mental Status (BIMS) score of 15 out of 15 which indicated the Resident was cognitively intact. Section E of the MDS, which reviews Behavior, reflected R30 had displayed verbal behaviors toward others less than daily. Review the Electronic Medical Record (EMR) admission Record reflected R30 has pertinent diagnoses that include Schizoaffective Disorder and Irritable Bowel Syndrome. The EMR also reflected that R30 can make his own decisions. On 7/16/24 at 11:19 AM an observation and interview were conducted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-17 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to implement care to prevent skin break down and maintain range of motion related to a severe contracture for 1 Resident (R6), resulting in R6 having intermittent skin irritation and the potential for skin breakdown. Findings included: Review of R6's face sheet dated 7/15/24, revealed she was admitted on [DATE] and had diagnoses that included: Hemiplegia and hemiparesis (paralyzed one side of body) following unspecified cerebrovascular disease affecting left non-dominant side, moderate protein-calorie malnutrition, diabetes mellitus with diabetic neuropathy (affection nerves), and unspecified symptoms and signs involving cognitive functions following unspecified cerebrovascular disease. R6 was not her own responsible party. R6 was observed in bed on 7/15/24 at 9:54 AM. R6's left hand was in a fist position. (no air space between finger or palm of her hand). R6 was observed in bed on 7/16/24 at 1:48 PM. R6's left hand was in a fist…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-17 · tag F0742 — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to complete a thorough assessment of PTSD (post-traumatic stress disorder) and develop and implement an individualized care plan for 1 resident (Resident #60). Findings: Review of the facility admission Record reflected R60 admitted to the facility on [DATE] with a diagnosis of PTSD. The resident was not their own responsible party and had a Legal Guardian (LG H). Review of an admission H and P (History and Physical) dated 6/10/24, documented by Medical Director (MD) J reflected Past Medical and Surgical History: F43.12 - Post-traumatic stress disorder, chronic, F72 - Severe intellectual disabilities . H54.8 - Legal Blindness, as defined in the USA . R44.3 Hallucinations, unspecified, Z62.819 - Personal history of unspecified abuse in childhood. The narrative indicated R60 had been hospitalized from [DATE]th until June 7th (2024) According to a brief hospital note, she has a past history of bilateral blindness, bilateral deafness,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-17 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide collaborative hospice care for I Resident (R6) of 2 Residents reviewed for hospice care, resulting in the potential for unmet needs. Findings included: Review of R6's face sheet dated 7/15/24, revealed she was admitted on [DATE] and had diagnoses that included: Hemiplegia and hemiparesis (paralyzed one side of body) following unspecified cerebrovascular disease affecting left non-dominant side, moderate protein-calorie malnutrition, diabetes mellitus with diabetic neuropathy (affection nerves), and unspecified symptoms and signs involving cognitive functions following unspecified cerebrovascular disease. R6 was not her own responsible party. During an interview with Certified Nurse Aide (CNA) C on 7/16/24 at 1:48 PM, CNA C was asked when R6 receives hospice care and what care they provide. CNA C went to the communication board on the unit, and she was not able to locate a hospice care calendar for R6. CNA C recalled a hospice care giver came…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-17 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection prevention measures for 1 Resident (Resident #6) of 2 Residents reviewed for Foley Catheter, resulting in the potential for infection. Findings included: Review of R6's face sheet dated 7/15/24, revealed she was admitted on [DATE] and had diagnoses that included: Hemiplegia and hemiparesis (paralyzed one side of body) following unspecified cerebrovascular disease affecting left non-dominant side, moderate protein-calorie malnutrition, diabetes mellitus with diabetic neuropathy (affection nerves), and unspecified symptoms and signs involving cognitive functions following unspecified cerebrovascular disease. R6 was not her own responsible party. On 7/17/24 at 8:05 AM, R6 was observed in bed. R6's urinary collection bag/tubing and biliary drain bag (medical device used to collect bile (digestive fluids) was observed to be in contact with the floor. CNA (certified nurse aide) E entered the room. CNA E was asked if R6's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-28 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to monitor a diabetic resident's blood sugars with insulin administration for 1 resident (Resident #105) of 3 residents reviewed for diabetic care, resulting in the potential for unnoticed hyperglycemia and hypoglycemia and the potential for residents to not meet their highest practicable physical, mental, and psychosocial well-being. Findings include: Review of an admission Record revealed Resident #105 admitted to the facility on [DATE] with pertinent diagnoses which included diabetes mellitus and congestive heart failure. Review of a Minimum Data Set (MDS) assessment for Resident #105, with a reference date of 2/24/2024 revealed a Brief Interview for Mental Status (BIMS) score of 12, out of a total possible score of 15, which indicated Resident #105 was moderately cognitively impaired. Review of Resident #105's May 2024 blood sugar documentation in the electronic medical record revealed blood sugar checks were being performed once a day in April of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-05 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation is related to intakes #'s: MI00-141306, MI00-141353, MI00-141884, MI00-142008, MI00-141471, and MI00-142016. Based on observation, interview, and record review, the facility failed to ensure (a) call lights were answered and resident needs were met in a timely manner, (b) that call lights were within reach and accessible, and (c) that fluids were available or within reach for 6 of 6 residents ( Resident #127, Resident #100, Resident #101, Resident #104, Resident #119, and Resident #116), reviewed for accommodation of needs, resulting in delays for staff to meet the residents needs and residents unable to hydrate with or without staff assistance. Findings: Resident #127 (R127) Review of an admission record revealed R127 was a [AGE] year old female, admitted to the facility on [DATE] with pertinent diagnoses of high blood pressure, diabetes mellitus type 2, atrial fibrillation, congestive heart failure, and history of a stroke without residual affects. Review of care plans for R127 identified the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-05 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #s: MI00-141471 and MI00-142016 Based on interview and record review the facility failed to follow professional standards of nursing practice for medication administration for 4 residents (Resident #111, #112, #113, and #114), out of 6 residents reviewed for the provision of nursing services, resulting in medication not administered following the physician order and medications administered outside of the physician ordered parameters. Findings: Resident #111 (R111) Review of an admission Record revealed R111 was a [AGE] year-old male, originally admitted to the facility on [DATE], with pertinent diagnoses which included: hypotension. Review of R111's Physician Order with a start date of 1/6/24 revealed, Midodrine HCl (anti-hypotensive) Tablet 5 MG Give 1 tablet by mouth three times a day for Hypotension Hold if BP (blood pressure) is greater than 130/70. This medication was ordered to be administered at 7:00 AM, 12:00 PM, and 5:00 PM. R111's blood pressure was to be assessed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes: MI00-141465 and MI00-141884 Based on observation, interview and record review, the facility failed to 1.) provide care following the comprehensive care planned interventions and facility policy to prevent the development and worsening of avoidable pressure injuries and 2.) assess, monitor, and provide ordered treatment for residents with new/worsening pressure injuries/wounds for 2 residents (Resident #116 and #117) out of 6 residents reviewed for pressure injuries/wounds resulting in increased pain, skin impairment, and the worsening of a wound. Findings: Resident #116 (R116) Review of an admission Record revealed R116 was a [AGE] year-old female, originally admitted to the facility on [DATE], with pertinent diagnoses which included: muscle weakness, chronic pain, and dysphagia (difficulty swallowing). Review of a Minimum Data Set (MDS) assessment for R116, with a reference date of 11/19/23 revealed a Brief Interview for Mental Status (BIMS) score of 10, out of a total…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-05 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to monitor and assess 1 of 2 residents (Resident #101) reviewed for positioning. Findings: Resident #101(R101) Review of an admission record revealed R101 was a [AGE] year old male, originally admitted to the facility on [DATE], with pertinent diagnosis of cerebral palsy, epilepsy, paraplegia, gastrostomy with tube feed for hydration and nutrition, and non dominant side monoplegia of upper limb (cannot use his left arm). Review of a Brief Interview for Mental Status (BIMS) dated 01/03/24, revealed a score of 4 out of 15 which indicated R101 had severe cognitive impairment. R101 was dependent on staff to meet all of his needs. During an observation on 01/30/24 at 7:26 AM, R101 laid in bed with no protective boots on, and his feet were rolled in and pressed against each other. R101 stated that he is not able to move his legs to reposition his feet apart. During the same observation the foley collection bag hung (almost full with 1400…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-05 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #s: MI00-141465 and MI00-142016 Based on interview and record review, the facility failed to maintain clear and concise controlled substance counts and failed to accurately document administration of controlled substances for 4 residents (Resident #101, #122, #123, and #124). Resident #101 (R101) Review of an admission Record revealed R101 was a [AGE] year-old male, originally admitted to the facility on [DATE], with pertinent diagnoses which included: epilepsy and neuralgia (nerve pain.) Review of R101's Physician Order with a start date 12/5/23 revealed, PHENobarbital Oral Tablet 64.8 MG (Phenobarbital) Give 1 tablet via NG-Tube at bedtime for Seizure. Review of R101's Controlled Substance Log (narcotic count sheet) revealed Phenobarbital was not administered at bedtime on 1/16/24 or 1/23/24. Review of R101's January Medication Administration Record revealed the Phenobarbital was documented as administered on 1/16/24 or 1/23/24. Review of R101's Physician Order with a start…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-05 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation is related to intake # MI00-141456 and MI00-141884 Based on observation, interview, and record review, the facility failed to follow established procedures regarding the storage of medication and controlled substances in 3 of 5 medication carts, 1 of 2 medication store rooms and, 1 of 1 refrigerators used to store controlled substances, reviewed for the labeling and storage of drugs. Findings: During an observation on [DATE] at 10:40 AM, the medication cart sitting outside of room [ROOM NUMBER] contained 7 loose pills in the bottom of the top drawer that held medication cards. During an interview at the time of the observation, the Director of Nursing (DON) indicated that there should not be any loose pills in the medication carts and that there was no way to tell if those medications had actually been given to the resident(s) that they were prescribed to. The pills were given to the DON for identification, however they were inadvertently disposed of. During an observation on [DATE] at 10:46 AM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-05 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement appropriate infection prevention and control practices in 1 of 2 shower rooms reviewed, and 4 residents observed for skin and wounds (Resident #100, #113, #202 and #201) out of 8 residents reviewed for quality care, resulting in cross contamination and the potential for the spread of pathogens throughout the facility affecting all residents. Findings include: Review of a policy Infection Prevention and Control Program dated 1/2024 reflected The facility has established and maintains an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections as per accepted national standards and guidelines. The policy specified, Soiled linen shall be collected at the bedside and placed in a linen bag. When the task is complete, the bag shall be closed securely and placed in the soiled utility room. Soiled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-05 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes: MI00-141471 and MI00-141884 Based on interview and record review, the facility failed to address and resolve grievances for 1 of 4 residents (Resident #108) reviewed for grievances. Findings: Resident #108 (R108) Review of an admission Record revealed R108 was a [AGE] year-old female, originally admitted to the facility on [DATE], with pertinent diagnoses which included: dementia. During an interview on [DATE] at 11:15 AM, Guardian (G) JJ reported R108 was to have a (colon cancer screening test name omitted) completed approximately 2 years ago. There was an attempt made to submit the test, but it was cancelled due to the facility submitting the specimen outside the guidelines (24 hours). A second test was attempted but that test was also cancelled due to a facility error. G JJ reported that facility has not made any additional attempts to get the test completed. Review of R108's Order Summary revealed (colon cancer screening test name omitted) with a start date of [DATE] and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that nebulizer and supplemental oxygen supplies were maintained and stored appropriately for 1 resident (Resident #108) out of 4 residents reviewed for respiratory care, resulting in the potential for respiratory illness from cross contamination. Findings include: Review of a facility policy Administration Procedures for All Medications revised 08/2020 reflected procedures for nebulized medication administration and specified When treatment is complete, turn off the nebulizer and disconnect the T-piece, mouthpiece, and medication cup . Rinse and disinfect the nebulizer equipment according to manufacturer's recommendations or wash the pieces (except tubing) with warm soap water daily. Rinse with hot water. Allow the components to air dry completely on a paper towel .When equipment is completely dry, store in a plastic bag marked with the resident's name and the date. Resident #108 (R108) Review of an admission Record reflected R108…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-05 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement its Antibiotic Stewardship Program for 1 resident (Resident #100) out of 14 residents reviewed for quality care, resulting in the potential for antibiotic resistance. Findings: Review of a policy Antibiotic Stewardship Program last reviewed/revised 1/2023 reflects, It is the policy of this facility to implement an Antibiotic Stewardship Program as part of the facility's overall infection prevention and control program. The purpose of the program is to optimize the treatment of infections while reducing the adverse events associated with antibiotic use. The Policy Explanation and Compliance Guidelines specified 1. The infection Preventionist, with oversight from the Director of Nursing, serves as the leader of the Antibiotic Stewardship Program; 2. The Medical Director, Consultant Pharmacist, and Attending Physicians and/or Midlevel Providers support the program via active participation in developing, promoting, and implementing a facility wide system for monitoring the use of antibiotics; 3. Licensed nurses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-11-30 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement appropriate infection prevention and control practices in 1 of 2 shower rooms reviewed, and 4 residents observed for skin and wounds (Resident #100, #113, #202 and #201) out of 8 residents reviewed for quality care, resulting in cross contamination and the potential for the spread of pathogens throughout the facility affecting all residents. Findings include: Review of a policy Infection Prevention and Control Program dated 1/2024 reflected The facility has established and maintains an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections as per accepted national standards and guidelines. The policy specified, Soiled linen shall be collected at the bedside and placed in a linen bag. When the task is complete, the bag shall be closed securely and placed in the soiled utility room. Soiled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-30 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake M100140108, M100140527 and M100141143. Based on observation, interview and record review, the facility failed to respond to call lights timely for 3 (Resident #13, Resident #19, and Resident #20) of 4 residents reviewed for call light responses and accommodation of needs. Findings include: Review of concerns reported to the State Agency about a resident having to wet the bed because staff would not answer the call light. Resident #13 (R13) Review of the Face Sheet revealed R13 admitted [DATE] with pertinent diagnoses of stage 4 pressure ulcer, diabetes, and paraplegia. Review of the Minimum Data Set (MDS) revealed R13 is cognitively intact and has limited range of motion on bilateral lower extremities and needs substantial/maximal assistance to roll left to right. R13 In an interview on 11/29/23 at 8:10 AM, R13 was in bed and reported that he will turn on his call light for help to get repositioned and staff will come in and turn off his call light without meeting his needs. He…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-30 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes MI00140221 and MI00140108. Based on observation, interview and record review, the facility failed to provide showers for 2 (Resident #2 and Resident #12) of 5 residents reviewed for showers. Findings include: Resident #12 (R12) Review of a Face Sheet revealed R12 originally admitted to the facility on [DATE] and has pertinent diagnoses of hemiplegia and hemiparesis (one sided weakness) and dementia. During an observation on 11/28/23 at 1:26 PM, R12 was observed being transported by staff from the dining room to the main intersection of the hallway where Certified Nursing Assistant (CNA) N was observed brushing R12's hair that was oily, matted and tangled. Review of a Shower documentation schedule dated 10/31/23 to 11/24/23 for R12 revealed: Shower Scheduled FRIDAY MORNING AND TUESDAY EVENING - I prefer showers so my hair can get washed. Please do not give me bed baths. The resident received one shower and 5 bed baths total. Review of the Care Plan intervention last revised on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-30 · tag F0693 — failed to provide proper feeding-tube care — patternEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation is linked to intake #MI00140108 Based on observation, interview, and record review, the facility failed to follow facility policies/procedures and best practice standards for 1 of 2 residents (Resident #17) reviewed for tube feed services, resulting in the potential for (a) the incorrect amount of nutrition and hydration delivered to the resident, (b) contaminated equipment inserted into the G-tube, and (c) growth of bacteria on disposable and time limited supplies. Findings: Resident #17 (R17) Review of an admission record revealed R17 was a [AGE] year-old female, originally admitted to the facility on [DATE], with pertinent diagnoses of Huntington's Disease, dysphasia (difficulty swallowing), and the need for and presence of a feeding tube placed in her stomach. R17 had severe cognitive impairment and relied totally on staff for nutrition and hydration. Review of an electronic medication administration record (Emar) dated November 2023 for R17, reflected an order for tube feed Glucerna 1.2 cal,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-30 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation is linked to intake #MI00139451 Based on interview and record review, the facility failed to follow procedures for administering and documenting the use of controlled substances for one of two residents (Resident #1) reviewed, resulting in the potential for medication diversion and the resident not receiving physician ordered pain medications as prescribed. Findings: Resident #1 (R1) Review of an admission Record revealed R1 was a [AGE] year old male, last admitted to the facility on [DATE], with pertinent diagnoses of several pain related conditions including migraines, trigeminal neuralgia (a disorder that involves sudden, severe facial pain), polyneuropathy (the simultaneous malfunction of nerves throughout the body), knee pain, and other chronic pain. Review of physician orders for R1 reflected an order for the controlled substance Morphine Sulfate (MS) 15 milligrams (mg) IR (immediate release) one tablet by mouth every 4 hours as needed for pain management. Review of the electronic medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-30 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain locked treatments carts, for 3 of 4 treatment carts, out of 4 carts observed, resulting in the potential for accidental ingestion and misappropriation of physician ordered treatments. Findings: During an observation on 11/28/23 at 8:50 AM, the treatment cart located in the short hall, outside the garden unit and near the garden unit sign, and next to the exit door, was unlocked and unattended. The cart contained prescription medications including but not limited to Diclofenac and Triamcinolone and the over the counter (OTC) medications antifungal cream and zinc oxide. During an observation on 11/28/23 at 9:10 AM, the treatment cart located on the garden unit was unlocked and unattended. The cart contained prescription medications including but not limited to Diclofenac and Ketoconazole and the OTC medication hydrocortisone cream. The cart also contained two bottles of bug spray: Off and Cutter. During an interview on 11/28/23 at 9:15 AM, Registered Nurse (RN) T indicated that treatment carts were to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-30 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake M100141143. Based on interview and record review, the facility failed to address and resolve grievances for 1 (Resident #13) of 1 resident reviewed for grievances. Findings include: Resident #13 (R13) Review of the Face Sheet revealed R13 admitted [DATE] with pertinent diagnoses of stage 4 pressure ulcer, diabetes, and paraplegia. Review of the Minimum Data Set (MDS) revealed R13 is cognitively intact and has limited range of motion on bilateral lower extremities and needs substantial/maximal assistance to roll left to right. R13 In an interview on 11/29/23 at 8:10 AM, R13 was in bed and reported he had a shower on Monday (11/27/23) and his pressure ulcer dressing came off and it was not put back on him until the following day. He reported the staff had not done his dressing this morning at 5:00 AM and feared he probably would not get it done this day now. R13 reported the staff will wake him up at 5:00 AM to do his dressing changes when he is trying to sleep and complained that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-30 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation refers to MI00140350 Based on interview and record review, the facility failed to protect the resident's right to be free from physical restraints for 1 of 20 residents (R9), resulting in R9 being unable to move or use her call light for assistance for approximately 10 hours. Findings include: A review of the facility's Restraint Free Environment policy, revised 6/23, revealed, A physical restraint is defined as any manual method or physical or mechanical device, material, or equipment attached or adjacent to the resident's body that the individual cannot moved easily, which restricts freedom of movement or normal access to one's body. Physical restraints may include . Tucking in a sheet so tightly that the resident cannot get out of bed, or fastening fabric or clothing so that a resident's freedom of movement is restricted . A review of R9's admission Record, dated 11/30/23, revealed R9 was a [AGE] year-old resident admitted to the facility on [DATE]. In addition, R9's admission Record revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-30 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake M100140527. Based on observation, interview and record review, the facility failed to provide toileting/incontinence care for 1 (Resident #12) of 2 residents reviewed for toileting/incontinence care. Review of concerns reported to the State Agency were allegations of staff not answering the call light and the resident had to wet the bed then forced to take herself to the bathroom using a walker. Resident #12 (R12) Review of a Face Sheet revealed R12 originally admitted to the facility with pertinent diagnoses of Hemiplegia and hemiparesis (one sided weakness), diabetes, and dementia. Review of the Minimum Data Set (MDS) dated [DATE] revealed severely cognitively ---- And has limited range of motion on one side of upper and lower extremities and is always incontinent. MDS is not completed. During several observation on 11/28/23 at approximately 10:00 AM, 11:00 AM, and 12:00 PM, R12 was observed in the dining room sitting in her wheelchair at the table alone with her eyes closed at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that nebulizer and supplemental oxygen supplies were maintained and stored appropriately for 1 resident (Resident #108) out of 4 residents reviewed for respiratory care, resulting in the potential for respiratory illness from cross contamination. Findings include: Review of a facility policy Administration Procedures for All Medications revised 08/2020 reflected procedures for nebulized medication administration and specified When treatment is complete, turn off the nebulizer and disconnect the T-piece, mouthpiece, and medication cup . Rinse and disinfect the nebulizer equipment according to manufacturer's recommendations or wash the pieces (except tubing) with warm soap water daily. Rinse with hot water. Allow the components to air dry completely on a paper towel .When equipment is completely dry, store in a plastic bag marked with the resident's name and the date. Resident #108 (R108) Review of an admission Record reflected R108…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-30 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to implement its Antibiotic Stewardship Program for 1 resident (Resident #100) out of 14 residents reviewed for quality care, resulting in the potential for antibiotic resistance. Findings: Review of a policy Antibiotic Stewardship Program last reviewed/revised 1/2023 reflects, It is the policy of this facility to implement an Antibiotic Stewardship Program as part of the facility's overall infection prevention and control program. The purpose of the program is to optimize the treatment of infections while reducing the adverse events associated with antibiotic use. The Policy Explanation and Compliance Guidelines specified 1. The infection Preventionist, with oversight from the Director of Nursing, serves as the leader of the Antibiotic Stewardship Program; 2. The Medical Director, Consultant Pharmacist, and Attending Physicians and/or Midlevel Providers support the program via active participation in developing, promoting, and implementing a facility wide system for monitoring the use of antibiotics; 3. Licensed nurses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-08 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # MI00136667 and MI000137509 Based on interview and record review, the facility failed to maintain clear and concise controlled substance count and failed to accurately document administration of controlled substances for 4 residents (Resident #53, #70, #71, and #60), resulting in the potential for overdose and/or ineffective management of pain, and the potential for drug diversion of controlled substances. Resident #53 (R53) Review of an admission Record revealed R53 was a [AGE] year-old female, originally admitted to the facility on [DATE], with pertinent diagnoses which included: chronic pain syndrome. Review of R53's Medication Administration Record revealed, traMADol HCl Oral Tablet 50 MG (Tramadol HCl) Give 2 tablet by mouth every 6 hours as needed for pain. Start Date 4/24/23. Review of R53's Controlled Substance Record revealed Tramadol 50mg was administered by Licensed Practical Nurse (LPN) T on: *8/10/23 at 2:00 PM 1 tab *8/13/23 1 tab with no administration time…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-08 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI000138229 Based on interview and record review, the facility failed to ensure residents were free from neglect for one resident (Resident #65) who was left unattended in a shower room for 45 minutes after staff forgot she was there, resulting in fear and ongoing anxiety. Findings: Review of the facility policy Abuse, Neglect and Exploitation last reviewed 6/2023 reflected It is the policy of this facility to provide protections for the health, welfare and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation and misappropriation of resident property. The policy indicates that Neglect means the failure of the facility, its employees, or service providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish, or emotional distress. The policy also reflected Possible indicators of abuse include but are not limited to .8. Failure to provide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-08 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake # MI00136833 Based on observation, interview, and record review, the facility failed to assess, monitor, and care for a resident receiving enteral tube feedings per facility policy and professional standards of care for 1 resident (Resident #2-41) reviewed for enteral tube feedings, resulting in the potential for aspiration pneumonia and an overall deterioration of health status. Findings: Resident #2-41 (R2-41) Review of an admission Record revealed R2-41 was a [AGE] year-old female, originally admitted to the facility on [DATE], with pertinent diagnoses which included: dysphagia (difficulty swallowing). Review of R2-41's Order Summary dated 3/13/23 revealed, Enteral Feed Order every shift Enteral 2b - Care: Elevate head of bed 30-45 degrees (semi-Fowler's position) during feedings and at least 1 hour after feeding to prevent aspiration/pneumonia. Review of R2-41's Care Plan revealed, I am unable to meet nutritional needs by mouth as evidenced by Dysphagia and need for a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-05-05 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #: MI00129228 and MI00130172 Based on observation, interview, and record review the facility failed to; 1. Keep general cleanliness in the walk in cooler and dish area fans; 2. Properly store raw animal product; 3. Clean food and non-food contact surfaces to sight and touch; and 4. Ensure proper working order of the dish machine. These conditions resulted in an increased risk of contaminated foods and an increased risk of food borne illness that affected 84 residents who consume food from the kitchen. Findings Include: 1. During a tour of the kitchen, starting at 8:52 AM on 4/30/23, it was observed that an accumulation of debris was evident around the perimeter of the floor and around wheels of the storage racks. Further review found staining and spillage at the back left corner of the unit. At this time, an interview with Dietary Manager (DM) M found that the walk-in cooler should get swept out daily. During a tour of the dish machine area, at 9:39 AM on 4/30/23, it was observed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-05-05 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #MI00129228, MI0013017, MI00132506, MI00134457, MI00135649 and MI00135650. Based on observation, interview, and record review, the facility failed to maintain dignity and respect for 5 residents and members of the confidential resident council group, Resident #3 (R3), R33, R34, R47 and R75, reviewed for respect. This deficient practice resulted in feelings of disrespect and the potential for avoidable negative psychosocial outcomes for residents. Findings included: R33 Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE] revealed R33 admitted to the facility on [DATE] with diagnosis of (but not limited to) heart failure, chronic kidney disease and overactive bladder. Brief Interview for Mental Status (BIMS) reflected a score of 14 out of 15 which represented R33 was cognitively intact. R3 required extensive staff assistance of 1-2 with all activities of daily living. Review of the Bladder Care Plan dated 1/4/22 reflected a goal of, I will be continent during waking…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-05-05 · tag F0655 — patternCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete and provide 4 residents and their advocates baseline care plans within 48 hours of admission (R3, R137, R139, R238), resulting in the potential for unmet needs to be addressed in their plan of care. Finding include: Review of the facility policy, Baseline Care Plan - Person Centered, revealed, 1. The baseline care plan will: a. Be developed within 48 hours of a resident's admission. B. Include the minimum healthcare information necessary to properly care for a resident including, but not limited to: i. Initial goals based on admission orders. ii Physician order. iii Dietary orders. Iv Therapy services. V. Social services. Vi. PASSAR recommendation, if applicable. 3. A written summary of the baseline care plan shall be provided to the resident and representative in a language that the resident/representative can understand. R3 Review of R3's face sheet dated, May 1, 2023, revealed she was an [AGE] year-old female admitted to the facility on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-05-05 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide consistent, meaningful, and person-centered activities for 5 residents (Resident #1, #288, #60, #289, and #47) and residents in a confidential group meeting, resulting in the potential for loss of interaction, self-esteem, growth, sense of wellbeing, connectedness, creativity, pleasure, and comfort. Findings: Resident #1 (R1) Review of an admission Record revealed R1 was a [AGE] year-old female, originally admitted to the facility on [DATE], with pertinent diagnoses which included: dementia. Review of R1's Activity Care Plan revealed, I am here for long term care and will be invited to participate in the activity program. Date Initiated: 04/01/2022 . I will maintain active participation in group and independent activities with set up and cues as needed .Please invite and encourage me to attend group activities of interest including music programs, religious programs, socials, crafts, exercise, active games, etc. I also enjoy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-05 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
During an observation on 08/30/23 at 12:40 PM, the Brookside-even medication cart contained a residents Insulin Glargine pen that had been opened and used, but was not labeled with an open date or an expiration date. During an observation on 08/30/23 at 12:55 PM, the Brookside-odd medication cart contained 1 and 1/2 loose unidentified pills in the second drawer. During an observation on 08/30/23 at 1:07 PM, the Lakeshore Med Storage Room: (a) contained an unlocked refrigerator that stored controlled substances, thereby storing controlled substances behind a single locked door and not double locked, (b) did not have a refrigerator temperature check set up. During an interview, at the time of the observation, the Assistant Director of Nursing (ADON) indicated that the refrigerator should have a temperature log set up so that it can be checked routinely by staff. During an observation on 08/30/23 at 1:45 PM, the Lakeshore medication cart: (a) was unlocked and unattended by staff, (b) contained an Insulin Glargine pen with a residents first name written on the cap of the pen, and that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-05-05 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #: MI00129228, MI00130172, MI00132801, MI00134457 and MI135739. Based on observation, interview, and record review, the facility failed to provide 1.) meals in a timely manner, 2.) palatable food, and 3.) evening snacks to 1 resident (Resident #34) and residents in the confidential group meeting, resulting in the potential for decreased food consumption and nutritional decline. Findings: Review of the Resident Council Minutes dated 1/9/23 revealed, .Kitchen *Food always cold *I'm sick of my food being late. *Resident is wondering why they have to drop their menus off at the front desk. Wondering if there is more efficient way to do this . Review of the Resident Council Minutes dated 1/9/23 revealed, .Kitchen .Concerns: *Food is too cold *Don't get the food we order . During a confidential group interview, with 14 residents present, on 05/02/2023 at 11:05 AM, the following concerns were identified: 1 resident reported that the meals posted are not always served what we order we…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-05 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to offer different accommodations (offer a different room) to the 4 Residents in rooms [ROOM NUMBERS] while their hand sink ceased to function over the last several weeks, potentially affecting their needs for quality and continuity of care by staff and resulting in longer waits for care to be completed. Findings include: During the initial tour on 4/30/23, an aide was overheard walking of room [ROOM NUMBER] asking another aide When will this hand sink be fixed? During an interview on 5/3/23 at 2:05 PM, Certified Nurse's Aide (CNA) W revealed she tries to take the residents in 308 and 310 down to the shower room for care because it's easier when getting them residents cleaned up, especially if the glove becomes soiled or it breaks then a hand wash and new pair of gloves are required. CNA W further revealed it makes it easier on the residents during first and second shift to not leave them while I run down the hall to wash my hands and come…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-05 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to appropriately formulate advance directives for 2 residents, Resident #33 (R33) and Resident #49 (R49) reviewed for advance directives. This deficient practice resulted in R33's advance directive signed by the non activated legal decision maker and R49's code status was unclear regarding treatments desired. Findings included: The facility provided a copy of the policy for Residents' Rights Regarding Treatment and Advance Directives, dated [DATE], last revised on 12/2020 for review. The policy reflected, 7. During the care planning process, the facility will identify clarify, and review with the resident or legal representative whether they desire to make any changes related to any advance directives. 8. Decisions regarding advance directives and treatment will be periodically reviewed, the existing care instructions and whether the resident wishes to change or continue these instructions . R33 Review of the Face Sheet and Minimum Data Set (MDS) dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-05 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake number MI00136215, and MI00135650. Based on interview and record review, the facility failed to implement the abuse policy to report abuse timely and thoroughly investigate for one resident, Resident #75 (R75), reviewed for abuse. This deficient practice resulted in R75 feeling unsafe and the potential for other residents to be at risk for ongoing abuse. Findings include: The facility provided a copy of the Abuse, Neglect and Exploitation dated 1/28/2002, last revised on 4/2023 for review. The policy reflected, III Preventions .D. The facility will identify by ongoing assessment, care planning for appropriate interventions and monitoring of residents with needs and behaviors which might lead to conflict or neglect (i.e., verbally, physically, or sexually aggressive behavior, wandering .4. Identifying and interviewing all involved persons, including the alleged victim, alleged perpetrator, witnesses, and other who might have knowledge of the allegations .6. Providing complete and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-05 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake number MI00135650. Based on interview and record review, the facility failed to implement interventions from a comprehensive care plan for 2 residents (Resident #41 and Resident #75), resulting in the potential for impaired physical, mental, and psychosocial well-being. Findings include: Resident #41 (R41) Review of an admission Record revealed R41 was a [AGE] year-old female, originally admitted to the facility on [DATE], with pertinent diagnoses which included: dysphagia (difficulty swallowing) and pressure ulcer of sacral region, stage 4. Review of R41's nutrition Care Plan revealed, I am unable to meet nutritional needs by mouth as evidenced by Dysphagia and need for a Gastrostomy Tube (20FR.) Date Initiated: 03/03/2023 .I need the HOB (head of bed) elevated 30 degrees during and one hour after tube feed. Date Initiated: 03/03/2023 . Review of R41's wound Care Plan revealed, I have a Pressure Injury, Stage: 4. Location: Coccyx (buttocks) and malleolus (ankle). These wounds…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake number MI00135650. Based on observations, interview and record review, the facility failed to prevent accident hazards for 1 Resident (R75) and failed to have safety measures in place for 2 Residents (R68 and R139), resulting in R75 hitting her head during care, R68 not having proper head support during a lift transfer and the potential for injury when R139's cigarette's were not secured and she was signing out of the facility independently. Findings include: R68 Review of R68's face sheet dated 4/30/23 revealed he was a [AGE] year-old male admitted to the facility on [DATE] and had diagnosis that included: hemiplegia (weakness one side of the body), vascular dementia and diabetes mellitus II. He was his own responsible party. On 5/2/23 at 2:17 PM, R68 was observed being transferred from his wheelchair to bed with an electronic full body lift, by Staff U and V. The sling was not supportive in the head/neck region. Staff U and V were asked about the equipment that goes into the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-05 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure 1 Resident (R10) did not have unintended weight loss, resulting in R10 having unplanned weight loss and the potential to delay healing of pressure ulcers. Findings included: Review of R10's face sheet revealed she was a [AGE] year-old female admitted to the facility on [DATE] and had diagnoses that included: hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting left non-dominant side (left sided weakness due to brain injury), epilepsy, abnormal posture, and chronic pain. She was not her own responsible party. Review of R10's weights for the last year revealed she weighted 236 pound a year ago. She had significant weight loss on 8/2/22 when she went from 246 pounds to 231.5 pounds. She dropped to her lowest weight 8/23/22 at 224 pounds and has had weight fluctuations ever since. Her weight 3/28/23 was 235.8 pounds. Her last weight was 4/7/23 and was again back down to 224 pounds. Review of R10's Wound…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-05 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess, monitor, and care for a resident receiving enteral tube feedings per facility policy and professional standards of care for 1 resident (Resident #41) reviewed for enteral tube feedings resulting in the potential for aspiration pneumonia and an overall deterioration of health status. Findings: Resident #41 (R41) Review of an admission Record revealed R41 was a [AGE] year-old female, originally admitted to the facility on [DATE], with pertinent diagnoses which included: dysphagia (difficulty swallowing). Review of R41's Order Summary dated 3/13/23 revealed, Enteral Feed Order every shift Enteral 2b - Care: Elevate head of bed 30-45 degrees (semi-Fowler's position) during feedings and at least 1 hour after feeding to prevent aspiration/pneumonia. Review of R41's Care Plan revealed, I am unable to meet nutritional needs by mouth as evidenced by Dysphagia and need for a Gastrostomy Tube (20FR.) Date Initiated: 03/03/2023 .I need the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to clean and label residents' respiratory equipment for 1 Resident (R31) in a manner that prevents contamination and the risk of respiratory illnesses, resulting in the potential for respiratory illnesses. Findings: Resident #31 Review of Resident #31's admission Record, dated 5/2/23, revealed R31 was admitted to the facility on [DATE] and had the following diagnoses: COPD, Essential Hypertension, Dementia with behavioral disturbance, depression, and chronic pain. party. Resident #31's Brief Interview of Mental Status (BIMS) quarterly assessment dated [DATE], reflected (under section C0100) that an interview should not be conducted because the resident is rarely/never understood. During an observation of R31's room on 04/30/23 at 9:05 AM, revealed an unlabeled oxygen concentrator and storage bag. Further observation reflected no date on the oxygen tubing. R31 was on 4L of O2 via nasal cannula during the observation. Observation of R31's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-05 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to adequately assess and address pain for 2 Residents (R3 and R10), resulting in both Residents experiencing uncontrolled pain for long periods of time. Findings include: Review of R3's face sheet dated, May 1, 2023, revealed she was an [AGE] year-old female admitted to the facility on [DATE] and had diagnoses that included vesicontestinal fistula (an opening between the bladder and the bowel), Dementia, protein-calorie malnutrition, and fracture of unspecified carpal bone right wrist. She was not her own responsible party. Review of R3's Hospice orders dated 4/25/23 at 5:00 PM, revealed R3 was started on hospice. Review of R3's physician orders dated, 4/30/23 revealed, Oxycodone HCL Oral Tablet 6 mg, give 1 tablet three times a day for Pain, may crush. Review of R3's physician orders dated, 4/30/23 revealed, Oxycodone HCL Oral Tablet 6 mg, give 1 tablet every 1 hour for Breakthrough Pain, SOB (shortness of breath). On 4/30/23 at 8:59 AM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-05 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure communication, collaboration, and coordination of care with the dialysis unit for one resident, Resident #77 (R77) reviewed for dialysis care. This deficient practice resulted in minimal assessments being conducted before and after dialysis treatments, communication, collaboration, or coordination of care between the facility and the dialysis unit for R77 and the potential for change in care or treatment to be missed or not provided. Findings: The facility provided a copy of the policy/procedure for Care Planning Special Needs- Dialysis with a Revised-on date of 12/20. The policy reflected: This facility will provide the necessary care and treatment, consistent with professional standards of practice, physician orders, the comprehensive person-centered care plan, and the resident's goals and preferences, to meet the special medical, nursing, mental, and psychosocial needs of residents receiving dialysis. Policy Explanation and Compliance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-05 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one resident (Resident #77) received his cancer medication according to physician order, resulting in a significant medication error when the facility failed to acquire and provide this necessary medication. Findings: Resident #77 Review of an admission Record revealed Resident #77 was admitted to the facility on [DATE], with pertinent diagnoses including type 2 diabetes mellitus complications, end stage renal disease, severe protein-calorie malnutrition, and malignant neoplasm of prostate. Brief Interview for Mental Status (BIM's) reflected a score of 15 out of 15 which means R77 is cognitively intact. During an interview on 5/1/23 at approximately 9:45 AM, resident mentioned a concern about the facility not always giving him his nightly cancer pills. Resident stated, I need my pills, I want to fight this, but the staff are not helping me! During an interview on 5/3/23 at 1:56 PM, resident stated, they are not giving me my cancer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-05 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview and record review, the facility failed to provide collaborative hospice care for 1 Resident (R3) resulting in the potential for care and service to be missed. Findings include: Review of R3's face sheet dated, May 1, 2023, revealed she was an [AGE] year-old female admitted to the facility on [DATE] and had diagnoses that included vesicontestinal fistula (an opening between the bladder and the bowel), Dementia, protein-calorie malnutrition, and fracture of unspecified carpal bone right wrist. She was not her own responsible party. Review of R3's Hospice orders dated 4/25/23 at 5:00 PM, revealed R3 was started on hospice. On 4/30/23 at 8:59 AM, R3 was observed in bed talking to herself, please, please, please, help me. She was moaning in pain. Review of the narcotic administration sheets on 4/30/23 at 2:50 PM revealed R3 had not been given any narcotic pain medication on 4/30/23. On 4/30/23 at 3:00 PM, R3 was observed moaning in bed. During an interview with the Nursing Home…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$198,188 in federal fines across 1 penalty. 1 Medicare payment denial on record.
- $198,188 — penalty dated 2023-11-30
- Medicare payment denial — starting 2023-12-28 for 124 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to MISSION POINT HEALTHCARE SERVICES — 14 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.8 | -1.8 vs chain |
| Health inspection | 1 of 5 | 2.3 | -1.3 vs chain |
| Staffing | 4 of 5 | 3.9 | +0.1 vs chain |
| Quality measures | 2 of 5 | 4.1 | -2.1 vs chain |
The other 13 homes this chain runs (chain average 2.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| MPHS OPERATING HOLDING LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 04/14/2023 |
| MITCHELL FAMILY III IRREVOCABLE GST TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 21% | since 04/14/2023 |
| ORCHARD HOLDINGS II LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 21% | since 04/14/2023 |
| ORCHARD HOLDINGS III LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 21% | since 04/14/2023 |
| ORCHARD HOLDINGS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 21% | since 04/14/2023 |
| MALI, HARI | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/14/2023 |
| MITCHELL, MARK | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/14/2023 |
| FOSTER, EMILY | Individual | W-2 MANAGING EMPLOYEE | — | since 12/31/2021 |
| VANDERWALL, CONNIE | Individual | W-2 MANAGING EMPLOYEE | — | since 12/31/2021 |
| MISSION POINT MANAGEMENT SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 12/31/2021 |
CMS files one row per role, so the 18 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.
6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 75% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.1M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235039. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.