Avir at Schertz
3301 Fm 3009, Schertz, TX 78154 · For profit - Limited Liability company · 96 certified beds · (210) 658-6338 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0609) — most recent Jan 2026
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (65) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $34,769 in federal fines (most recent 2026-01-09)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- nursing-staff turnover (79%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 11.8% | 15.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 1.7% | 3.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.9% | 0.3% | 0.9% | typical |
| Long-stay residents with a urinary tract infection | 0.0% | 0.8% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 1.5% | 2.4% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.8% | 3.3% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 16.4% | 14.0% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 27.3% | 18.0% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 98.4% | 98.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.0% | 3.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 6.9% | 13.4% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 0.0% | 9.6% | 17.1% | check this* — see note marked star below the table |
| Short-stay residents who newly got an antipsychotic medication | 1.7% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 100.0% | 88.0% | 79.4% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.53 | 2.17 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 1.67 | 2.06 | 1.80 | typical |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
40.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 25 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.57 therapist hours per resident per day in 2026Q1 — more than 87% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 40.0%CMS range 26.5–56.4 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.9%CMS range 8.0–17.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.7%CMS range 3.0–12.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.52 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 96 beds and averages 62.4 residents a day — about 65% occupied, or roughly 34 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.93 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.28 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.73 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.59 hrs/resident/day on weekends vs 3.07 on weekdays — 16% thinner on weekends. RN hours go from 0.32 to 0.17 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 79% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
65 citations, most serious first. The 13 most serious are shown; the remaining 52 are one tap away and print in full.
- Immediate jeopardy · J2026-01-09 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to ensure the resident had the right to be free from abuse, neglect, misappropriation of resident property, and exploitation for 1 out of 8 residents (Resident #1) reviewed for abuse/neglect. 1.The facility failed to ensure Resident #1 was free from abuse when RN A verbally abused Resident #1 by calling her a whore and a slut.2. The facility failed to ensure Resident #1 was free from abuse when RN A physically abused by forcefully pushing the resident's wheelchair and forcefully removing her clothes on 10/4/25 around 5:20 a.m. The noncompliance was identified as PNC. The IJ began on 10/4/25 and ended on 10/8/25. The facility had corrected the noncompliance before the investigation began. This deficient practice could place residents at risk injury and psychosocial harm. Findings included: Record review of Resident #1's admission record, dated 1/7/26, reflected a [AGE] year-old female who was admitted to the facility on [DATE]. Resident #12 had diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2026-01-09 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that all alleged violations involving abuse, neglect, including injuries of unknown source were reported immediately, but not later than 2 hours after the allegation was made, if the events that caused result in serious bodily injury for 1 of 8 residents (Resident #1) whose records were reviewed for abuse and neglect: The facility failed to ensure verbal and physical abuse that occurred on 10/4/25 at 5:20 a.m. of Resident #1 by RN A was immediately reported to the abuse coordinator. The abuse was reported to the administrator on 10/7/25.The noncompliance was identified as PNC. The IJ began on 10/4/25 and ended on 10/8/25. The facility had corrected the noncompliance before the investigation began.These deficient practices could affect residents by contributing to further abuse and neglect. The findings were: Record review of Resident #1's admission record, dated 1/7/26, reflected a [AGE] year-old female who was admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-11-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure residents received adequate supervision to prevent accidents for 5 of 16 residents (Resident #9, Resident #21, Resident #36, Resident #40 and Resident #48) reviewed for accidents and supervision. The facility failed to provide adequate supervision to Resident #36 after Resident #36 was suspected to be under the influence of illicit substances. Resident #9, Resident #21, Resident #36, and Resident #40 all tested positive for amphetamines. The facility did not lock and adequately supervise the back door. Further observation revealed Resident #9 and Resident #48 were smoking outside unattended. An IJ was identified on [DATE]. The IJ template was provided to the facility on [DATE] at 1:10 p.m. While the IJ was removed on [DATE], the facility remained out of compliance at a scope of pattern and a severity level of potential for more than minimal harm because the facility needed to monitor the implementation of the plan of removal. The failure placed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-21 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain medical records, in accordance with accepted professional standards and practices, which are complete; and accurately documented for 1 of 4 residents (Resident #1) reviewed for documentation. Resident #1's electronic medical record did not contain complete and accurate documentation that LVN B and LVN C recorded in the March 2026 TAR (Treatment Administration Record) that the resident received wound care on 3/9/26, 3/12/26, 3/15/26, and 3/16/26. This failure could result in residents' records not accurately documenting interventions, monitoring, and information provided to nursing and medical staff involved in wound care given to residents.Findings include: Record review of Resident #1's face sheet, dated 3/20/26, reflected an -[AGE] year-old male who was admitted to the facility on [DATE]. Resident #1 had diagnoses which included: dementia (decline in memory cognition), surgical aftercare for digestive system, HTN…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-02-27 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to Store, prepare, distribute and serve food in accordance with professional standards for food service safety from 1 of 1 kitchen observed for safe food handling practices. The DM failed to ensure weekend kitchen staff deep cleaned the convection oven.Cook P failed to cover the four cooking sheets of chocolate chip cookies and to allow the plate covers (domes) to air dry before stacking them.The DM failed to ensure lunch items (pork chop with gravy, mixed vegetables and whipped sweet potatoes (regular diet) maintained safe range temperature on 2/26/26. The facility failed to ensure the handwashing sink in the kitchen was functional. These deficient practice could place residents at risk of food borne illnesses and result in a decline in the resident's health. The findings were:Review of the facility Safe Food Temperatures in the Dietary Log read as follows: Cold holding of food 41 degreesHot holding of food 135 degreesMeat, fish and raw shell eggs 145 degreesGround meat and fish injected meat 155 degreesPoultry…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-02-27 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure staff disposed of garbage and refuse properly in 1 of 1 dumpster reviewed for disposal of trash. The facility failed to ensure the grounds around the dumpster were clean and free from food items. This deficient practice could place residents at risk for rodent and insect activity in the facility. The findings were:Observation and interview of the dumpster located outside about 100 yards from the facility. Interview with the DM stated all staff used the one dumpster to dispose of trash. Further observation revealed about 2 servings of sweet potatoes on the ground a few feet from the dumpster. The DM stated the food looked like sweet potatoes and stated it could attract insects and rodents. The DM stated the facility including resident rooms could become infested with insects and rodents. She stated the insects and rodents could carry diseases and infect the residents. Review of facility policy, Sanitation, dated November 2022 read 14. Garbage and refuse containers are in good condition, without leaks, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-27 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to identify a diagnosis of mental illness on the preadmission screening and resident review (PASRR) assessment for 3 of 8 residents (Resident #3, Resident #4 and Resident #23) whose records were reviewed for PASARR services.The facility failed to include Resident #3, Resident #4, and Resident #23's mental health status was coded on the PASARR screening Level I.These deficient practices could place residents with mental illness at risk for not obtaining the services needed to treat their mental health diagnoses.Review of Resident #3's face sheet, dated 2/27/26, revealed she was admitted to the facility on [DATE] with diagnoses including anxiety and schizoaffective disorder bipolar type (condition that is marked by a mix of schizophrenia symptoms, such as hallucinations and delusions, and mood disorder symptoms, such as depression, mania and a milder form of mania called hypomania. Bipolar type, which includes bouts of hypomania or mania and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-27 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to develop and implement a comprehensive person-centered care plan for each resident and identify the services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being for 5 of 24 Residents (Resident #3, #20, #23, #18, and #19) whose records were reviewed for resident needs. Nursing staff failed to identify in Resident #3's care plan her mental health status, care and services she required.Nursing staff failed to identify in Resident #20's care plan his behavior of removing his colostomy bag and throwing it on the floor.The facility failed to ensure Resident #23's care plan included his being a smoker. The facility failed to ensure Resident #18's care plan reflected the cares for the resident's wound and tube feeding. The facility failed to ensure Resident #19's care plan reflected the cares for the resident's smoking. These deficient practices could place residents at risk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure residents who need respiratory care were provided such care, consistent with professional standards of practice for 2 of 2 residents (Residents #43 and Resident #48) and in 1 of 4 rooms (room [ROOM NUMBER]) reviewed for respiratory care.1. Resident #43's CPAP (continuous positive airway pressure) mask was not covered in a plastic bag when it was not used on 02/24/2026.2. The facility failed to ensure Resident #48 did not have a physician's order for oxygen that was observed being used on 02/24/2026 and 02/27/2026.3. The facility failed to store 2 portable oxygen cylinders in the designated oxygen storage room. This failure could place residents at risk of illness, respiratory complications and accidents.Findings included:Observation on 02/24/2026 at 2:23 PM in room [ROOM NUMBER] revealed two (2) oxygen cylinders by bed A along the wall by the dresser. The oxygen cylinders were placed on the floor; they were not secured on a stand.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-27 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to provide pharmaceutical services (including procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and biologicals) to meet the needs of each resident for 2 (B-hall nursing cart and A-hall nursing cart) out of 3 medication carts and 2 (Resident #61 and #30) out of 3 residents reviewed for pharmacy services. 1. There were three bottles of sterile water that expired 02/09/2026 and one spray bottle of safe simple-odor eliminate clear lubricant for ostomy pouch that expired 09/02/2025 found inside the B-hall nursing cart on 02/25/2026. 2. There was one bottle of Geri care Iron supplement liquid ferrous sulfate 220 mg/5ml that expired on 07/2025 and one bottle of calcium carbonate 500 mg that expired on 01/2026 found inside the A-hall nursing cart on 02/25/2026. 3. The facility nurses opened Resident #61's insulin pen (Glargine-Lantus) on 01/23/2026 and used the insulin on 02/25/2026. However, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-27 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to establish and maintain an infection control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development of communicable diseases and infections for 4 (Resident #71, #7, #5, and #56) of 24 residents reviewed for infection control practices. 1. When the facility ADON was providing wound care to Resident #71 on EBP (Enhanced Barrier Precaution), the ADON did not wear a gown, and the facility did not attach the sign of EBP on the door of the resident. 2. When CNA-L was providing urinary indwelling catheter care to Resident #7 on EBP (Enhanced Barrier Precaution), the CNA-L did not wear a gown. 3. When CNA-O was providing incontinent care to Resident #5 on 02/26/2026, the CNA-O touched new and clean brief with old and dirty gloves. 4. When CNA-J was providing incontinent care to Resident #56 on 02/26/2026, the CNA-J touched new and clean brief with old and dirty gloves. This deficient…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-27 · tag F0940 — failed to train staff — patternDevelop, implement, and/or maintain an effective training program for all new and existing staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure the facility implemented and maintained an effective training program for all existing staff for 4 of 8 staff (MA G, MA I, CNA J and CNA K) whose records were reviewed for training. The facility failed to ensure MA G, MA I, CNA J and CNA K completed the required yearly competency skill set training. This deficient practice could place residents at risk of being cared by unqualified nursing staff. The findings were:Review of personnel files for MA G, MA I, CNA J and CNA K all of who were hired on 3/1/25 revealed they had not completed their yearly competency skill set training. Further review revealed their competency check off lists did not include the trainer's name and the completion date for training was left blank. Review of facility, CNA Orientation/Competency Checklist included the following training:System AccessFacility EmailTeamsShare Point-Policies and ProceduresLMS ReliasMeetingsRoundsIntake ProceduresOral Intake MeasurementsPercentage of Solid Food MeasurementPercentage of LiquidCalorie Counts/Tray…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-27 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to treat each resident with respect and dignity and care for each resident in a manner and in an environment that promoted maintenance or enhancement of his or her quality of life for 1 (Resident #3) out of 24 residents reviewed for dignity. When LVN-M administered a medication to Resident #3 via the resident's gastrostomy tube on 02/26/2026, the nurse did not provide privacy, and as a result, the resident's roommate saw everything regarding how the nurse gave a medication via gastrostomy tube. These failures could place the residents at risk of not having their right to privacy and to a dignified existence maintained. Findings included: Record review of Resident #3's face sheet, dated 02/27/2026, revealed the resident was an 87-years-old female, originally admitted on [DATE], and readmitted to the facility on [DATE] with diagnoses of dementia (a group of symptoms affecting memory, thinking, and social abilities), gastrostomy tube status…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 52 citations
- Potential for harm · D2026-02-27 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that the resident has the right to be informed of, and participate in, his or her treatment, including the right to be informed in advance of the risks and benefits of proposed care, of treatment and treatment alternatives or treatment options and to choose the alternative or option he or she prefers for 1 (Resident #5) out of 24 residents reviewed for resident rights. The facility failed to obtain informed consent for the use of Risperdal (an antipsychotic medication) for Resident #5. These failures could place residents who receive psychotropic medications at risk of receiving medications without consent, knowledge of possible side effects of the medications, or other treatment options.Findings included: Record review of Resident #5's face sheet, dated 02/27/2026, reflected the resident was a [AGE] year-old female admitted to the facility on [DATE] with diagnoses of epilepsy (a brain disorder that causes people to have recurring seizures),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-27 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received services in the facility with reasonable accommodation of resident needs for 2 of 8 residents (Resident #15 and Resident #65) who were observed for call light placement. The facility failed to ensure the call light was within reach for Resident #15 and Resident #65. This deficient practice could place residents at risk of not being able to call for help as needed.The findings included: Record review of Resident #15's face sheet, dated 02/25/2026, revealed she was admitted to the facility on [DATE] with original admission date 10/21/2025 with diagnoses which included: mild intellectual disabilities, chronic pain syndrome, chest pain, cerebral palsy (group of conditions that affect movement and posture), and other lack of coordination. Record review of Resident #15's Quarterly MDS assessment, dated 01/13/2026, revealed the resident's BIMS score was 7, which indicated severe cognitive impairment. The Quarterly MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-27 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure PRN (as needed) orders for antipsychotic drugs are limited to 14 days and cannot be renewed unless the attending physician or prescribing practitioner evaluates the resident for the appropriateness of that medication for 1 (Resident #5) of 24 residents reviewed for chemical restraint, in that: The facility failed to ensure Resident #5 was prescribed Risperidone for restlessness and agitation, no longer than 14 days PRN (as needed). This failure could place residents at risk of receiving unnecessary psychotropic medications. The findings were: Record review of Resident #5's face sheet, dated 02/27/2026, reflected the resident was a [AGE] year-old female admitted to the facility on [DATE] with diagnoses of epilepsy (a brain disorder that causes people to have recurring seizures), restlessness and agitation (sudden, distressing state of intense restlessness), and schizoaffective (exhibiting symptoms of both schizophrenia and a mood disorder such as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-27 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure the assessment accurately reflected the resident's status for 2 of 10 Residents (Resident #3 and Resident 42 whose records were reviewed for assessments. Nursing staff failed to code Resident #3 had an anxiety disorder on her MDS assessment. Nursing staff failed to code Resident #42 had an anxiety disorder on his MDS assessment. This deficient practice could place residents at risk of not identifying care areas and result in residents not receiving needed care and services. The findings were:1. Review of Resident #3's face sheet, dated 2/27/26, revealed she was admitted to the facility on [DATE] with diagnoses including anxiety and schizoaffective disorder bipolar type (Schizoaffective disorder is a mental health condition that is marked by a mix of schizophrenia symptoms, such as hallucinations and delusions, and mood disorder symptoms, such as depression, mania and a milder form of mania called hypomania. Bipolar type includes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-27 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to coordinate assessments with the pre-admission screening and resident review (PASARR) program under Medicaid incorporating the recommendations from the PASARR level II determination and the PASARR evaluation report into a resident's care planning for 1 of 2 Residents (Resident #42) reviewed for PASARR services. The MDS Coordinator failed to include Resident #42 had chosen to continue with habilitative services on his Care Plan. This deficient practice could place residents at risk of not receiving services identified by the local authority. The findings were: Review of Resident #42's face sheet, dated 2/26/26, revealed he was admitted to the facility on [DATE] with diagnoses including anxiety, depression, schizoaffective disorder, bipolar type (mental health condition that is marked by a mix of schizophrenia symptoms, such as hallucinations and delusions, and mood disorder symptoms, such as depression, mania and a milder form of mania called…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-27 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to develop and implement a baseline care plan for each resident that included the instructions needed to provide effective and person-centered care of the resident that met professional standards of quality care within 48 hours of a resident's admission, including initial goals based on admission orders, physician orders, dietary orders, and social services for 2 of 2 residents (Resident #4 and Resident #70) reviewed for baseline care plans. The facility failed to ensure a baseline care plan was completed within 48 hours from admission for Resident #4 and Resident #70. This deficient practice could place newly admitted residents at risk for not receiving care and services as needed. The findings were:Review of Resident #70's face sheet, dated [DATE], revealed she was admitted to the facility on [DATE] with diagnoses including unspecified atrial fibrillation (irregular heartbeat, or arrhythmia. Can lead to blood clots, stroke, heart failure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that the resident environment remained as free of accident hazards as was possible for 1 of 2 residents (Resident #52) reviewed for mechanical lift transfers and for 1 of 2 Residents (Resident 19) reviewed for smoking assessments. 1. Nursing staff failed to lock the wheelchair, the base of the mechanical lift and failed to widened the base of the mechanical lift when transferring Resident #52 from the wheelchair to the bed.2. The facility failed to ensure conducting Resident #19's smoking assessment quarterly. This deficient practice could place residents at risk of having avoidable falls and or accidents.2. Record review of Resident #19's face sheet, dated 02/27/2026, revealed the resident was a 65-years-old female, originally admitted on [DATE], and readmitted to the facility on [DATE] with diagnosis of anxiety disorder (symptoms of intense anxiety or panic that are directly caused by a physical health problem), cystitis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-27 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure a resident who was incontinent of bladder and bowel received appropriate treatment and services to prevent urinary tract infections and to restore continence to the extent possible for 2 (Resident #5 and #56) of 3 residents reviewed for incontinence care. 1. When CNA-O was providing incontinent care to Resident #5 on 02/26/2026, the CNA-O did not open the resident's labia area. 2. When CNA-J was providing incontinent care to Resident #56 on 02/26/2026 and the resident was uncircumcised, CNA-J did not pull back the foreskin of the resident's penis, cleaned the perineal area with multiple pass of one wipe. These failures could place residents who required incontinence care at risk for cross contamination and the development of new or worsening urinary tract infections. The findings included: 1. Record review of Resident #5's face sheet, dated 02/27/2026, reflected the resident was a [AGE] year-old female admitted to the facility on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-27 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure the facility acted upon the pharmacist drug regimen report of any irregularities reported to the attending physician for 1 of 2 Residents (Resident #42) reviewed for gradual dose reductions. The DON failed to follow the pharmacist recommendation to change Resident #42's order for Fluoxetine from 50 mg to 40 mg administered QD per pharmacist recommendation. This deficient practice could place residents at risk for not receiving gradual dose reductions per pharmacist recommendations. The findings were: Review of Resident #42's face sheet, dated 2/26/26, revealed he was admitted to the facility on [DATE] with diagnoses including depression and schizoaffective disorder bipolar type (Schizoaffective disorder is a mental health condition that is marked by a mix of schizophrenia symptoms, such as hallucinations and delusions, and mood disorder symptoms, such as depression, mania and a milder form of mania called hypomania. Bipolar type…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-27 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure each resident's drug regimen was free from unnecessary drugs without adequate indications for its use for 1 of 2 residents (Resident #5) reviewed for psychotropic use. Nursing staff failed to indicate an appropriate indication for Resident #5's use of Trazadone, an anti-depressant. This deficient practice could place residents at risk for the use of unnecessary medications. The findings were:Review of Resident #5's annual MDS assessment, dated 2/21/26, revealed she was admitted to the facility on [DATE] with diagnoses including Alzheimer's Disease and her BIMS score was 0 of 15 reflecting severe cognitive impairment. Review of Resident #5's consent, dated 7/31/25, for the use of Trazadone 150 mg QHS for depression. Review of Resident #5's physician orders for February 2026 revealed an order for traZODone HCl Oral Tablet 150 MG (Trazodone HCl)[NAME] with the start date, 02/18/2026. Further review revealed the order indicated to give 1 tablet by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-27 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure all drugs and biologicals were labeled in accordance with currently accepted professional principles and stored in locked compartments for 2 (Resident #58 and #53) of 24 residents reviewed for medication storage. 1. Resident #58's insulin Glargine-yfgn Solos Flex Pen for diabetes had no open date, found inside A-hall nursing cart on 02/25/2026. 2. Resident #53's antifungal ointment cream was left unattended on the resident's nightstand in his room on 02/24/2026. These failures could place residents at risk of not using medications correctly and not having therapeutic effects by using old insulins. The findings were: 1. Record review of Resident #58's face sheet, dated 02/27/2026, revealed Resident #58 was a [AGE] year-old female and admitted to the facility 06/09/2020 and re-admitted to the facility 12/20/2025 with diagnoses of schizoaffective (exhibiting symptoms of both schizophrenia and a mood disorder such as bipolar…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-27 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide or obtain from an outside resource routine dental services for 1 of 1 Resident (Resident #2) reviewed for dental services. The facility failed to follow up and ensure the dental provider filled the prescription for a full set of dentures for Resident #42. This deficient practice could place residents at risk for not being able to chew food properly affecting their quality of life. The findings were: Review of Resident #42's face sheet, dated 2/26/26, revealed he was admitted to the facility on [DATE] with diagnoses including anxiety disorder and type 2 diabetes mellitus without complications (condition where a person has elevated blood sugar levels but has not yet developed any serious health issues related to diabetes.) Review of Resident #42's quarterly MDS, dated [DATE], reflected that Resident #42 had a diagnosis of Diabetes and depression. Further review revealed Resident #42's BIMS score was 15 of 15 reflecting he did not have…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-27 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to follow the menus for 1 of 4 days (2/25/26) observed for meal observation. The DM failed to serve spinach for the lunch meal on 2/26/26 per menu. The DM substituted it with mixed vegetables. This deficient practice could place residents at risk for not being satisfied with the food item substitutions. The findings were: Review of the facility week at a glance monthly menu for the Fall/Winter 2025-26 revealed the following menu would be prepared and served for lunch on 2/26/26: Thursday 2/26/26, Lunch: Sliced Pork with GravyWhipped Sweet PotatoSeasoned Spinach Honey Kissed RollMargarineFruit Cobbler Served Observation on 02/26/2026 at 12:00 PM revealed a posted sign in the dining room included the lunch meal per the menu written in the week at a glance for 2/26/26. Further observation revealed a smaller sign which read there may be substitutions. Observation on 2/26/26 at 12:15 PM of the lunch meal service revealed residents received sliced pork with gravy, whipped sweet potato and mixed vegetables, honey kissed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-27 · tag F0813 — isolatedHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to have a policy regarding use and storage of foods brought to residents by family and other visitors to ensure safe and sanitary storage, handling, and consumption, for 2 (Residents #18 and #61) of 24 residents reviewed, in that: 1. Resident #18's personal refrigerator located in his room was observed on 02/24/2026. There was a small plastic cup inside the refrigerator with no date and no label on the plastic cup. 2. Resident #61's personal refrigerator had unlabeled, undated food and no temperature logs. The failure could place the residents at risk for food borne illness. The findings included: 2. Record review of Resident #61's face sheet, dated 02/27/2026, revealed he was admitted to the facility on [DATE], original admission date 08/20/2021 with diagnoses which included: multiple sclerosis, unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance and anxiety, and unspecified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-27 · tag F0944 — isolatedConduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review the facility failed to include as part of its QAPI program mandatory training that outlines and informs staff of the elements and goals of the facility's QAPI program for 1 of 8 staff unlicensed staff (MA G) and 1 of 4 licensed staff (LVN H) whose records were reviewed for training The facility failed to ensure all unlicensed and licensed staff completed QAPI training. This deficient practice could place residents at risk of receiving care from nursing staff who did not understand the purpose of the QAPI program. The findings were: Review of personnel files for MA G's and LVN H they had not completed QAPI training. Interview on 2/27/26 at 4:15 PM with the HR staff revealed she had been in her position for a few months. She stated she was responsible for ensuring all employees completed the required training. She stated MA G and LVN H had not completed QAPI training. The HR staff was asked for the facility policy on completing QAPI training and it was not provided by the end of the survey on 2/27/26 at 8:30 PM.
- Potential for harm · D2026-02-04 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to assess residents for risk of entrapment from bed rails prior to installation, failed to review the risks and benefits of bed rails, and failed to check bed rails regularly to make sure they are still installed correctly with 1 (Resident #1) of 4 residents reviewed for the use of bed rails. Resident #1 used one-quarter bed rails bilaterally for increasing bed mobility. However, the facility did not conduct safety assessments for bed rails quarterly per the facility care plan, and the bed rails were installed incorrectly as evidence by not lowering the bed rails because the bed rails were jammed. This failure could place residents at risk of injury, hinder residents from getting out of bed, and/or cause a decline in resident's ability to engage in activities of daily living.Findings included: Record review of Resident #1's face sheet, dated 02/03/2026, revealed she was an [AGE] year-old female, originally admitted to the facility on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-01-09 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure all drugs and biologicals were stored in accordance with currently accepted professional principles for 1 of 2 nurse medication cart (B hall nursing medication cart) reviewed for storage of drugs. 1. The facility failed to ensure the B hall nursing medication cart was locked. 2. The facility failed to ensure B hall nursing medication cart did not contain a narcotic blister pack with a broken seal for one of the pills and all narcotics were logged on the narcotic count sheets. This deficient practice could place residents at risk of medication misuse and diversion.The findings were: 1. Observation and interview on 1/7/26 at 4:22 p.m. revealed the B hall nurse medication cart was on the on the side of the nursing station facing the hallway and unlocked. LVN E was sitting at the nurses station and not in view of the nurse medication cart. LVN E stated the cart was unlocked and should not be left unlocked. 2. Record review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-09 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights, that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment for 1 of 4 residents (Resident #6) reviewed for care plans: The facility failed to ensure Resident #6's Care Plan reflected a code status of DNR. This deficient practice could cause confusion for staff members responsible for providing direct care to the residents and place residents at risk of receiving improper care and services. Record review of Resident #6's admission Record dated [DATE] revealed a [AGE] year old female who was admitted to the facility on [DATE]. Her diagnoses included unspecified dementia (progressive or persistent loss of intellectual functioning) depression (mental health disease of high and low mood swings), epilepsy (chronic brain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-09 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to maintain clinical records in accordance with accepted professional standards and practices that were complete and accurately documented for 1 of 4 residents (Resident #6) reviewed for administration, in that:Resident #6's OOH-DNR was signed and listed under Miscellaneous documents in the electronic medical record while her face sheet and care plan were listed as Full Code.This deficient practice could place the resident at risk of receiving care inconsistent with their wishes.Record review of Resident #6's admission Record dated [DATE] revealed a [AGE] year old female who was admitted to the facility on [DATE]. Her diagnoses included unspecified dementia (progressive or persistent loss of intellectual functioning) depression (mental health disease of high and low mood swings), epilepsy (chronic brain disorder characterized by recurrent seizures), paranoid schizophrenia (form of psychosis characterized by intense distrust, suspiciousness, and delusions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-10-31 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews the facility failed to ensure the residents had the right to voice grievances to the facility without discrimination or reprisal and without fear of discrimination or reprisal. Such grievances include those with respect to care and treatment which had been furnished as well as those which were not furnished, the behavior of staff and of other residents, and other concerns regarding their LTC facility stay, for 1 of 4 residents reviewed (Resident #3) for making grievances. On the morning of 8/14/2025 LVN A failed to generate a grievance report on behalf of Resident #3's complaint Resident #4 had harassed him for his personal property and both Residents had engaged in a verbal shouting match with an exchange of cursing insults between Resident #3 and Resident #4. This failure could place residents at risk for harm by not having their grievances heard and resolved. The findings included: A record review of Resident #3's admission record dated 10/28/2025 revealed an admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-31 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews the facility failed to ensure that all alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property, were reported immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, or not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury, to the administrator of the facility and to other officials (including to the State Survey Agency and adult protective services where state law provides for jurisdiction in long-term care facilities) in accordance with State law through established procedures. In response to allegations of abuse, neglect, exploitation, or mistreatment for 2 of 4 residents (Residents #3 and #4) reviewed for reporting allegations of ANE.On the morning of 8/14/2025 LVN A failed to report an allegation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-10-31 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights for 1 of 4 residents (Resident #1) reviewed for care plans. On 8/21/2025 Resident #1 returned to the facility after hospitalization for a left arm fracture. Resident #1 was prescribed to wear a stabilization arm sling. The sling was not added to the care plan. This failure could place residents at risk for not having a care plan for care needed. The findings included: A record review of Resident #1's admission record dated 10/28/2025 revealed an admission date of 7/9/2024 with diagnoses which included hemiplegia (a medical condition characterized by paralysis or severe weakness on one side of the body). A record review of Resident #1's quarterly MDS assessment dated [DATE] revealed Resident #1 was a [AGE] year-old male admitted for LTC with supports for ADLs and his needs for care with semi-paralysis. Resident #1 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-17 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections, for three of eight residents (Residents #3, #6, #8), in the facility reviewed for infection control, in that: 1.Resident #6's oxygen tubing (oxygen machine side) was observed uncovered and on the floor. Resident #6's portable oxygen tubing was stored uncovered. 2. CNA B did not sanitize their hands between providing Resident #3 with a meal tray and then proceeding to pick up the next meal tray. 3. CNA C did not sanitize their hands between providing Resident #8 with a meal tray and then proceeding to pick up the next meal tray. These failures placed residents at risks of tubing contamination with/ transmission of infectious diseases, damaged tubing, respiratory infections, and risks of bacterial infections/diseases.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-17 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide the right to a dignified existence, self-determination, and communication with and access to persons and services inside and outside the facility, including those specified in this section, for two of eight residents (Residents #3, #8), in the facility reviewed for residents' rights, in that:1. CNA B did not knock nor announce themselves before entering Resident #3's room.2. CNA C did not knock nor announce themselves before entering Resident #8's room. This failure could place residents at risk for diminished quality of life, loss of dignity and self-worth.The findings included:Record review of Resident #3's admission Record, dated 09/15/2025, revealed the resident being a [AGE] year-old female, originally admitted to the facility on [DATE], with a current admission date of 8/31/2024. Record review of Resident #3's admission Record, dated 09/15/2025, reflected an admission diagnosis of other idiopathic peripheral autonomic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that a resident who needs respiratory care, was provided such care, consistent with professional standards of practice, the comprehensive person-centered care plan, the residents' goals and preferences, for one of one resident (Resident #6), in the facility reviewed for respiratory care, in that: The facility failed to ensure Resident #6's oxygen tubing was connected to the oxygen machine (on and running). This failure placed residents at risks of decreased oxygen levels, respiratory distress, falls, a decrease in the ability to perform daily tasks, and hospitalization.The findings included: Record review of Resident #6's admission Record dated 09/15/2025 reflected a [AGE] year-old male originally admitted to the facility on [DATE] with a current admission date of 04/21/2025. Record review of Resident #6's admission Record dated 09/15/5025 under the Diagnosis Information section revealed an admission diagnosis of chronic obstructive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-05 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights set forth that included measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that were identified in the comprehensive assessment for a resident for one (Resident #3) of six residents reviewed for care plans. The facility failed to develop and implement a comprehensive person-centered care plan to meet Resident #3's fall risk needs. The care plan listed interventions that were not in use and interventions that were in use but not listed on the care plan/Kardex. This failure could place the residents at risk of not receiving necessary care and services.Findings include: Record review of Resident #3's Face Sheet, dated 07.1.2025, reflected an [AGE] year-old female who was readmitted to the facility on 08.25.2025 with diagnoses of unspecified dementia, unspecified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-05 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to provide a working call light for one (Resident #3) of ten residents reviewed for working call lights consistent with the residents needs as outlined in the care plan and facility policy for the Call System. The facility failed to ensure that Resident #3 had a functional call light to call for assistance as a fall risk intervention. This failure could place the residents at risk of not receiving necessary care and services.Findings include: Record review of Resident #3's Face Sheet, dated 07.1.2025, reflected an [AGE] year-old female who was readmitted to the facility on 08.25.2025 with diagnoses of unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety, Muscle wasting and atrophy, muscle weakness (generalized), and difficulty in walking. Record review of Resident #3's MDS completed on 6.9.2025 revealed a BIMS score of 0 which indicated severely impaired cognition.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-09 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure a resident maintained acceptable parameters of nutritional status, such as usual body weight or desirable body weight range, unless the resident's clinical condition demonstrated this was not possible or the resident preferences indicated otherwise for 9 of 9 Residents (Residents #1, #2, #3, #4, #5, #6, #7, #8, and #9) whose records were reviewed for nutrition staus maintenence. 1. Record review of the facility's Weights and Vitals Summary from 12/15/24-05/31/25, dated 05/06/25, reflected Residents #3, #4, #5, #8 and #9 did not have any heights documented. 2. Record review of the inspection of scale for facility weights, assessed 05/06/25 at 04:41PM, reflected the last inspection was January 20, 2023, and the next inspection was January 20, 2024, which was not done. 3. Meal percentage intakes were input inaccurately and in advanced in the residents' electronic medical record for Resident # 1, #6 and # 7. 4. The facility failed to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-09 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to implement a comprehensive person-centered care plan for each resident, consistent with resident rights, that included measurable objectives and timeframes to meet residents' medical, nursing, and mental and psychosocial needs that were identified in the comprehensive assessment and described the services to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being for 1 of 7 residents (Resident #1) reviewed for care plans. The facility failed to complete the Mini Nutritional Evaluation per Resident #1's care plan. This failure could affect residents and place them at risk for not having their needs and preferences met. The findings included: Record review of Resident #1's admission Record reflected a [AGE] year-old female initially admitted [DATE] and re-admitted [DATE]. It further reflected she had diagnoses to include muscle weakness and atrophy, lack of coordination, and cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-09 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed in accordance with accepted professional standards and practices, to maintain medical records on each resident that are complete; accurately documented, readily accessible for 2 of 8 residents reviewed for care plans (Resident #2 and Resident #6). Resident #2 and Resident #6 did not have care plans accessible in their current active record. These failures could place the residents at risk of not having accurate car plans leading to Residents not recieving person centered individualized care as needed. Findings included: Record review of Resident #2's admission Record reflected a [AGE] year-old female initially admitted [DATE] and re-admitted [DATE]. It further reflected she had diagnoses to include muscle weakness and atrophy, lack of coordination, and cognitive communication deficit. Record review of Resident #2's annual MDS assessment, dated 03/25/25, reflected he had a BIMS score of 10 out of 15, indicating moderate cognitive impairment. Record review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-23 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to inform residents in advance of the risks and benefits of proposed care and treatment for 3 of 4 residents (Resident #9, Resident #25, and Resident #30) reviewed for psychotropic medications (medications that affect behavior, mood, thoughts, and perception). 1. The facility failed to obtain signed consents for psychotropic medications for Resident #9 who was administered paliperidone palmitate extended release injectable suspension (is an atypical antipsychotic indicated for the treatment of schizophrenia) and paliperidone orally daily and required a written signature on the Nursing Facility Consent for Antipsychotic or Neuroleptic Medication Treatment form. 2. The facility failed to obtain signed consent for Resident #25's psychiatric medications and explain the possible side effects to a responsible party who could make an informed decision for trazadone (medication is used to treat depression), paroxetine (antidepressant that belongs to group of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-23 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received services in the facility with reasonable accommodation of resident needs for 1 of 16 residents (Resident #162) who were observed for call light placement. The facility failed to ensure the call light was within reach for Resident #162 on 11/20/24. This failure could affect any resident and keep them from calling for help as needed. The findings were: Record review of Resident #162's admission MDS assessment, dated 5/10/24, revealed an [AGE] year-old female was admitted on [DATE] with diagnosis of fractures and other multiple trauma, atrial fibrillation (a heart condition that causes the upper chambers of the heart to beat irregularly), heart failure, and renal insufficiency (when the kidneys are not functioning properly). Section O of the MDS showed she received hemodialysis dialysis (treatment that filters waste and extra water from the blood when the kidneys are not functioning properly). The resident's BIMS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-23 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure that all alleged violations involving abuse, neglect, including injuries of unknown source were reported immediately, but not later than 2 hours after the allegation was made, if the events that caused result in serious bodily injury for 4 of 16 residents (Resident #9, Resident #36, Resident #21, and Resident #40) whose records were reviewed for abuse and neglect: The facility failed to report to the state reporting agency (HHSC) when Resident #9, #21, #36, and #40 tested positive for amphetamines during a facility investigation of possible drug use at the facility. These deficient practices could affect residents by contributing to further abuse and neglect. The findings were: Resident #9 Record review of Resident #9's admission record revealed a [AGE] year-old male admitted [DATE] and readmitted [DATE] with diagnoses of chronic obstructive pulmonary disease (a common lung disease that makes it difficult to breathe. It's caused by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to ensure that a resident who needs respiratory care, including tracheostomy care and tracheal suctioning, is provided such care, consistent with professional standards of practice for 2 of 2 (Resident #29 and Resident #163) reviewed for respiratory care. 1. The facility failed to ensure Resident #29 had a oxygen sign posted on his door to alert he had an oxygen tank and concentrator in his room. 2. The facility failed to post a sign to show Resident #163 had oxygen in use. The facility failed to ensure Resident #163 had an active order for oxygen. The facility failed to ensure Resident #163 oxygen tubing was not on the floor. This deficient practice could place residents at risk for an increase in respiratory complications and make other unaware oxygen is in use. The findings included: 1. Record review of Resident #29's admission record dated 11/22/24, revealed a [AGE] year old male resident was admitted on [DATE] and readmitted on [DATE]…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-23 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to collaborate with hospice representatives and coordinate the hospice care planning process for each resident receiving hospice services, to ensure quality of care for the resident, ensuring communication with the hospice medical director, the resident's attending physician and others participating in the provision of care for 1 of 2 residents (Residents #30) reviewed for hospice services in that: The facility failed to maintain required hospice forms and documentation in the current hospice binders in the facility to ensure residents received adequate end-of-life care. This failure could place the residents who receive hospice services at-risk of receiving inadequate end-of-life care due to a lack of documentation, coordination of care and communication of resident needs. The findings included: Record review of Resident #30's Resident Face Sheet documented a [AGE] year old female admitted to the facility on [DATE] with diagnoses that included opioid…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-08 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan for each that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental needs that are identified in the comprehensive assessment, and services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being for 7 of 10 residents (Resident #1, 2, 3, 4, 5, 6, and 7) reviewed for comprehensive care plans, in that: 1. The facility failed to ensure Resident #1, who needed to have one staff assist for transfer, had a care plan regarding how to transfer the resident from bed-to-chair. 2. The facility failed to ensure Resident #2, who needed to have one staff assist for transfer, had a care plan regarding now to transfer the resident from bed-to-chair. 3. The facility failed to ensure Resident #3, who was assessed as dependent for transfers, described as needing assistance of 2 or more helpers,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-08 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure residents have a right to personal privacy for 1 of 8 residents (Resident #8) reviewed for privacy, in that: CNA B and CNA C failed to provide privacy while providing peri-care to Resident #8 by not closing Resident #8's privacy curtain. This failure could place residents at-risk of loss of dignity due to lack of privacy. The findings include: Record review of Resident #8's face sheet, dated 11/08/2024, reflected an admission date of 08/12/2024 with diagnoses which included: Rheumatoid lung disease (lung condition associated with rheumatoid arthritis which can cause scarring, inflammation and nodules in the lung); Noninfective gastroenteritis (stomach virus) and colitis (inflammation in colon); Rheumatoid arthritis of right knee (type of arthritis where immune system attacks the tissue lining the joints); Type 2 diabetes mellitus (chronic condition of high level of sugar in blood), Major depressive Disorder (mental disorder characterized by at least two weeks of pervasive low mood, low self-esteem, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-08 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to ensure that a resident who was incontinent of bladder and bowel received appropriate treatment and services for 1 of 10 residents (Residents #10) reviewed for incontinent care, in that: When LVN-D and CNA-E was providing bowel and bladder incontinent care to Resident #10 on 11/06/2024 at 4:24 p.m., LVN-D wiped Resident #10's buttock by only one pass with a cleaning cloth wipe as the resident had bowel movement, and LVN-D put the new brief under the resident's buttock after changing gloves, but the resident's buttock had still residual of stool. These failures could place residents at-risk for infection due to improper care practices. The findings included: Record review of Resident #10's face sheet, dated 11/08/2024, reflected the resident was [AGE] years old, male, and admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses of cerebral infarction (disrupted blood flow to the brain due to problems with the blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-08 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure all drugs and biological were stored in locked compartments of one out of two nursing carts (200-hall nursing cart) reviewed for storage, in that: The facility failed to ensure the 200-hall Nursing Cart was locked when left unattended. This failure could place residents at risk of misappropriation of medications or harm due to accidental ingestion of unprescribed mediations. The findings were: During an observation on 11/07/2024 at 1:08 PM, the 200-hall nursing cart was found unlocked and unattended. This surveyor was able to open all drawers revealing multiple blister packs and bottles of medication. Interview on 11/07/2024 at 1:10 PM with LVN-F stated she was helping a resident due to call-light on. LVN-F stated she did not realize she left the nursing cart unlocked. LVN-F stated it was important the nursing cart was locked at all times due to resident, visitor, and staff safety. LVN-F stated by the nursing cart being unlocked, anyone could get into the cart and take medications from the cart.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-08 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment to help prevent the development and transmission of communicable diseases and infections for 1 of 8 residents (Resident #8) reviewed for infection control in that: CNA B and CNA C failed to follow Enhanced Barrier Precautions (EBP) by not wearing gowns while performing peri-care for Resident #8. This failure could place residents at risk for cross contamination and the spread of infection. Finding include: Record review of Resident #8's face sheet, dated 11/08/2024, reflected an admission date of 08/12/2024 with diagnoses which included: Rheumatoid lung disease (lung condition associated with rheumatoid arthritis which causes scarring, inflammation and nodules in lungs); Noninfective gastroenteritis (stomach virus) and colitis (inflammation in colon); Rheumatoid arthritis of right knee (type of arthritis where immune system attacks the tissue lining the joints); Type 2 diabetes mellitus…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-18 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to treat residents with respect and dignity for 1 of 6 (Resident #21) residents reviewed for dignity in that: Facility staff stood over Resident #21 while assisting the resident with her meal in the dining area. This failure could affect residents who require assistance with activities of daily living and place them at risk for psychosocial harm due to a diminished quality of life. The findings were: Review of Resident #21's Face Sheet dated 10/15/2023 reflected a [AGE] year-old-female initially admitted on [DATE] with diagnoses including but not limited to the following: heat failure, moderate protein calorie malnutrition, and pneumonitis due to inhalation of other solid and liquids. Review of Resident #21's Quarterly MDS, dated [DATE] reflected sever cognitive impairment, never/rarely making decisions. Review of Resident #21's Care Plan dated 10/16/2023 reflected the following problems: Resident is receiving a pureed textured diet with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-18 · tag F0565 — failed to support the resident council — isolatedHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to provided a private meeting space for residents' monthly council meetings for for 6 out of 8 residents reviewed for resident council in that: Six residents in a confidential resident group interview said they were not able to meet without interruptions from staff. This failure could place residents that participate in a resident council at risk of not having the right to voice their concerns without staff being present or overhearing their concerns and to conduct resident council meetings without interference. Findings include: In an interview with the Activity Director on 10/16/2023 at approximately 2:45 p.m., after the confidential Resident Meeting conducted during survey, the Activity Director said they do have the monthly Resident Council Meetings in the dining area and staff do sometimes walk through the meetings but they should not so the residents can have privacy. In an interview with the Administrator on 10/18/2023 at 4:18 p.m., the Administrator said the residents should be able to have as much privacy as possible…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-18 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to have the physician's signature on the Out of Hospital Do Not Resuscitate (OOHDNR) order, for Resident # 25 which made the advanced directive invalid. This failure could affect any resident in the facility who had an OOHDNR in their chart and place them at risk of having cardiopulmonary resuscitation (CPR) performed against their wishes. Findings: Record review of Resident #25's face sheet dated [DATE] revealed a (current) admission date of [DATE] with diagnoses that included: cerebral infarction (sometimes called a stroke or a brain attack), hypertension (high blood pressure), dementia (impaired thinking), dysphagia (difficulty swallowing), cognitive communication deficit (difficulty with thinking and how someone uses language to communicate). Record review of Resident #25's Quarterly MDS review assessment revealed a BIMS of 10, which suggested moderate cognitive impairment. Record review of Resident #25's most recent care plan dated [DATE] revealed code status of DNR (no CPR), with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-18 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents have a right to personal privacy for 1 of 5 residents (Residents #38) reviewed for privacy. The facility failed to ensure Resident #38 was provided privacy during a treatment. This failure could place residents at-risk of loss of dignity due to lack of privacy. The findings included: Record review of Resident #38's face sheet dated 10/16/23 revealed a [AGE] year-old female admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses that included chronic pain syndrome, pain in joints of left hand, lack of coordination and repeated falls. Record review of Resident #38's most recent quarterly MDS, dated [DATE] revealed the resident was moderately cognitively impaired for daily decision-making skills. Record review of Resident #38's comprehensive care plan, edit date 9/19/23 revealed the resident had experienced falls with approach to monitor for pain. Record review of Resident #38's physician's orders, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-18 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide housekeeping and maintenance services necessary to maintain a safe, sanitary, orderly, and comfortable interior for 1 of 10 Resident's (Resident #41) reviewed for environment. The facility failed to ensure the broken and missing tiles in the restroom and the peeling drywall in Resident #41's bedroom was repaired. These failures could affect any resident and place them at risk for not having a safe and sanitary homelike environment. The findings included: Record review of Resident #41's face sheet, dated 10/17/23 revealed a [AGE] year old female admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses that included lack of coordination, morbid obesity due to excess calories, pain, muscle wasting and atrophy (muscle wasting) and multiple sclerosis (chronic, progressive disease involving damage to the sheaths of nerve cells in the brain and spinal cord causing numbness, blurred vision and severe fatigue). Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a resident received care consistent with professional standards of practice to prevent pressure ulcers and does not develop pressure ulcers unless the resident's clinical condition demonstrated they were unavoidable for 1 of 1 resident (Resident #20) reviewed for pressure ulcers in that: The facility failed to ensure Resident #20's offloading boots, which were used to prevent skin breakdown, were placed on the resident. This failure could place residents at risk for the development of pressure injuries. The findings included: Record review of Resident #20's face sheet, dated 10/17/23 revealed an [AGE] year-old male admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses that included pain due to internal orthopedic prosthetic devices, lack of coordination, muscle wasting and atrophy (wasting away of body tissue) and open wound left hip. Record review of Resident #20's most recent quarterly MDS assessment, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that a resident who need respiratory care was provided such care, consistent with professional standards of practice, the comprehensive person-centered care plan and the resident's goals and preferences, for 1 of 2 residents (Resident #20) reviewed for respiratory care. The facility to ensure Resident #20's oxygen concentrator nasal canula tubing and water reservoir was labeled with a date and the oxygen concentrator filter was missing. These failures could affect residents who were dependent on respiratory care and could contribute to upper respiratory infections and worsening of their physical condition. The findings included: Record review of Resident #20's face sheet, dated 10/17/23 revealed an [AGE] year-old male admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses that included [NAME] cardia (slow heartbeat), seizures, heart disease, muscle wasting, and encounter for prophylactic measures. Record review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-18 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an irregularity noted by the pharmacist was acted upon for 1 (Resident #31) of 2 residents reviewed for pharmacy review in that: The licensed pharmacist made recommendations for an evaluation and a consideration of a dose reduction of Citalopram (a psychotropic medication used for depression) but there were no actions taken and no documented rationale for why actions were not taken. This failure could place resident as risk of not having their pharmacy consultations reviewed. The finding were: Record review of Resident # 31's face sheet, dated 10/18/2023, revealed the resident was admitted to the facility on [DATE] with diagnoses that included but not limited to: major depressive disorder, recurrent (feelings of sadness for a prolonged period of time that cycle and repeat more often than not), dysphagia (causes difficulty swallowing), moderate protein calorie malnutrition (person is not able to get enough nutrition from intake to sustain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-18 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure all drugs and biologicals were stored in accordance with currently accepted professional principles in locked compartments and permit only authorized personnel to have access to the keys for 1 of 4 Medication Carts (A Wing Medication Cart) reviewed for storage of drugs, in that: The A Wing Medication Cart was left unlocked, unattended and had 6 bottles of medications on top of the medication cart counter. This failure could place residents at risk of medication misuse and diversion. The findings included: Observation on 10/15/23 at 9:07 a.m. revealed the A Wing Medication Cart was facing the entry to the facility in the main hallway with the medication cart unlocked and unattended. Upon closer inspection, the A Wing Medication Cart had 6 stock bottles of medications on top of the medication cart. During an interview on 10/15/23 at 9:08 a.m., RN C stated the A Wing Medication Cart she was using had only been unlocked for a short time. RN C stated the medication cart was not supposed to be left unlocked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-18 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for 1 of 1 kitchen. The facility failed to label and date food items in the kitchen walk-in refrigerator and walk-in freezer. The facility failed to ensure staff used beard net during food preparation. These failures could place residents who received meals and/or snacks from the kitchen at risk for food borne illness. Findings included: Observations on 10/15/2023 at 9:10 am and on 10/16/2023 at 7:08 am revealed KS was not wearing a beard net while he prepared food. Interview on 10/16/2023 at 7:08 am with KS and DM, both verified that KS should have worn a beard net to prevent the potential for food contamination. Observation on 10/17/2023 at 10:55 am revealed an opened box of bacon not dated, opened bag of pancakes in the freezer not dated, a package of frozen hamburger buns opened, not dated, with one bun missing with a date of July 2023. Interview on 10/18/2023 at 10:45 AM the DM stated people could…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-18 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain clinical records in accordance with accepted professional standards and practices that are complete and accurately documented for 1 of 5 residents (Resident #20) reviewed for accuracy of medical records. The facility failed to accurately document Resident #20's physician's orders to apply bilateral heel boots (offloading boots) while the resident was in the bed. This failure could affect residents whose records are maintained by the facility and could place them at risk for errors in care and treatment. The findings included: Record review of Resident #20's face sheet, dated 10/17/23 revealed an [AGE] year-old male admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses that included pain due to internal orthopedic prosthetic devices, lack of coordination, muscle wasting and atrophy (wasting away of body tissue) and open wound left hip. Record review of Resident #20's most recent quarterly MDS assessment, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-18 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 2 of 3 residents (Resident #38 and #116) reviewed for infection control practices, in that: 1. LVN A failed to utilize appropriate hand hygiene during the medication pass with Resident #38. 2. CNA D and LVN E failed to utilize appropriate infection control practices when entering Resident #116's room who was on transmission-based precautions. These failures could place residents at risk for infection and or a decline in health. The findings included: 1. Record review of Resident #38's face sheet dated 10/16/23 revealed a [AGE] year-old female admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses that included chronic pain syndrome, pain in joints of left hand, lack of coordination and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$34,769 in federal fines across 2 penalties.
- $9,113 — penalty dated 2026-01-09
- $25,656 — penalty dated 2024-11-23
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to AVIR HEALTH GROUP — 116 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.3 | -0.3 vs chain |
| Health inspection | 1 of 5 | 2.4 | -1.4 vs chain |
| Staffing | 1 of 5 | 1.8 | -0.8 vs chain |
| Quality measures | 5 of 5 | 3.6 | +1.4 vs chain |
The other 115 homes this chain runs (chain average 2.3★, per CMS)
Showing 40 of 115; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| GUADALUPE COUNTY HOSPITAL BOARD | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 03/03/2017 |
| 3301 FM 3009 PROPERTY OWNER, LLC | Organization | 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | — | since 03/01/2025 |
| WELLTOWER INC | Organization | 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | — | since 03/01/2025 |
| WELLTOWER NNN GROUP, LLC | Organization | 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | — | since 03/01/2025 |
| WELLTOWER OP, LLC | Organization | 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | — | since 03/01/2025 |
| GANN, KODY | Individual | CORPORATE OFFICER | — | since 03/01/2025 |
| 3301 FM 3009 OPCO, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/01/2025 |
| FREUND, NOCHUM | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 03/01/2025 |
| SILVA, LUIS | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/01/2025 |
| TRAVITSKY, AARON | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 03/01/2025 |
| GOLDBERGER, ABRAHAM | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 04/22/2025 |
| POTTER, CHANDLER | Individual | ADP OF THE SNF | — | since 03/01/2025 |
CMS files one row per role, so the 18 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.
6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 72% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1 paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in TX
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Texas Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 676301. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-27, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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