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Deer Meadows Rehabilitation And Nursing

600 Walden Road, Abingdon, VA 24210 · For profit - Corporation · 119 certified beds · (276) 628-2111 Medicare & Medicaid certified

Call the home — (276) 628-2111 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • a high number of inspection citations overall (53) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (64%) runs well above the national median (45%)
  • about 27% of its spending goes to commonly-owned related companies
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
322 Valley St NE · (276) 628-1106 · Call to confirm hours
Pharmacy
801 E Main St · (276) 628-8119 · Call to confirm hours
Grocery
566 E Main St · (276) 628-3332 · Call to confirm hours
Park
23534 Co Rd 699 · Typically dawn to dusk

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased8.6%14.9%15.4%better
Long-stay residents who lose too much weight8.1%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.4%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection2.0%1.6%2.0%typical
Long-stay residents with depressive symptoms37.0%18.7%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.4%3.6%3.3%better
Long-stay residents whose ability to walk worsened10.2%15.6%16.1%better
Long-stay residents on antianxiety or hypnotic medication29.2%20.6%18.9%worse
Long-stay residents given the seasonal flu vaccine98.2%94.0%95.3%typical
Long-stay residents with pressure ulcers3.8%4.7%4.7%better
Long-stay residents with worsening bladder/bowel control22.4%21.8%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table14.8%14.2%17.1%better
Short-stay residents who newly got an antipsychotic medication1.6%1.3%1.4%worse
Short-stay residents given the seasonal flu vaccine63.5%73.6%79.4%worse
Short-stay residents rehospitalized after admission33.3%22.3%22.6%worse
Short-stay residents with an outpatient ER visit8.1%11.5%12.0%better
Long-stay hospitalizations per 1,000 resident days1.581.521.67typical
Long-stay outpatient ER visits per 1,000 resident days1.661.481.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

34.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 73 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

34.1%U.S. median 51.5%
Got home and stayed home
12.1%U.S. median 10.7%
Went back to hospital
67.4%U.S. median 56.6%
Met the expected recovery
0.27U.S. median 0.31
Therapy hours / resident / day
0.13hours / resident / day
Physical therapy
0.09hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 67.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 43 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.27 therapist hours per resident per day in 2026Q1 — more than 39% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF34.1%CMS range 22.3–44.251.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.1%CMS range 8.5–17.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge67.4%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge46.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge48.8%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.0%CMS range 4.6–11.57.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.231.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.28
RN hours/ resident / day
1.11
LPN hours/ resident / day
1.91
Aide hours/ resident / day
3.30
Total nurse hours/ resident / day
0.13
RN hoursweekends
63.6%
Total nursing turnover
63.6%
RN turnover

How full it usually is: this home is certified for 119 beds and averages 100.6 residents a day — about 85% occupied, or roughly 18 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.30 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.28 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.91 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.93 hrs/resident/day on weekends vs 3.45 on weekdays — 15% thinner on weekends. RN hours go from 0.35 to 0.13 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 64% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

23
deficiencies at the latest standard inspection (2024-08-06)
6
at the previous standard inspection (2021-10-28)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

53 citations, most serious first. The 10 most serious are shown; the remaining 43 are one tap away and print in full.

  • Potential for harm · E2025-03-14 · tag F0711 — pattern
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, clinical record review, and facility document review, the facility staff failed to ensure medical provider orders were signed by the ordering provider when the orders were entered into residents' clinical records by non-prescribing facility staff members for two (2) of 11 sampled residents (Resident #4 and Resident #6). The findings include: 1. Review of Resident #6's clinical record revealed multiple orders that had not been signed by the prescribing medical provider. Resident #6's Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 8/27/24, was signed as completed on 9/2/24. Resident #6 was assessed as able to make self understood and as able to understand others. Resident #6's Brief Interview for Mental Status (BIMS) summary score was documented as a 10 out of 15; this indicated moderate cognitive impairment. The following orders were not signed by the ordering medical provider: - Resident #6's laboratory order for multiple blood tests dated 8/20/24. - Resident #6's medication order for Ferrous Sulfate Tablet 325 mg dated 8/21/24. -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-14 · tag F0770 — failed to provide lab services — pattern
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, facility document review, and clinical record review, the facility staff failed to obtain laboratory tests as ordered by the medical provider for two (2) of 11 sampled residents (Resident #2 and Resident #7). The findings include: 1. The facility staff failed to obtain Resident #7's urinalysis laboratory test as ordered by a medical provider on 2/10/25. Resident #7's Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 12/20/24, was signed as completed on 12/26/24. Resident #7 was assessed as able to make self understood and as able to understand others. Resident #7's Brief Interview for Mental Status (BIMS) summary score was documented as a 12 out of 15; this indicated moderate cognitive impairment. Review of Resident #7's clinical records failed to reveal results for a urinalysis (a laboratory test) ordered for 2/10/25. On 3/13/25 at 1:45 p.m., the surveyor asked the Director of Nursing (DON) and Assistant Director of Nursing (ADON) about the missing urinalysis results. The following information was found as part of a facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-14 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews and facility document review, the facility staff failed to have evidence of attempting to resolve four (4) grievances. The findings include: A grievance dated 9/9/24 referenced Resident #6. This grievance was documented as being made by a member of the resident's family. This grievance included concerns related to urine appearance, wound care, and housekeeping. No evidence was found by or provided to the surveyor to indicate this grievance had been investigated. The form this grievance was documented on included areas for Investigation/Analysis of Concern and Actions Taken to Correct Concern; both of these areas were blank. The form had an area for facility staff to document the response to the individual lodging the grievance; this area was blank. On 3/11/25 at 3:10 p.m., the surveyor discussed the aforementioned grievance with the facility's Social Worker. The Social Worker reported that no additional information related to this grievance was available. On 3/11/25 at 3:48 p.m., the Regional Director of Clinical Services confirmed that no evidence was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-14 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews and clinical record review, the facility staff failed to ensure a baseline/admission care plan addressed indwelling urinary catheter care for one (1) of 11 sampled residents (Resident #8). The findings include: Resident #8's baseline/admission care plan did not address personal hygiene related to indwelling urinary catheter care. Resident #8's Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 1/24/25, was signed as completed on 2/5/25. Resident #8 was assessed as able to make self understood and as able to understand others. Resident #8's Brief Interview for Mental Status (BIMS) summary score was documented as a 15 out of 15; this indicated intact or borderline cognition. Resident #8 was admitted to the facility with orders for an indwelling urinary catheter due to a diagnosis of neurogenic bladder. Resident #8's baseline/admission care plan included the presence of an indwelling urinary catheter but did not include interventions for personal hygiene related to indwelling urinary catheter care. The following information was found…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-14 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews and clinical record review, the facility staff failed to ensure a comprehensive care plan addressed indwelling urinary catheter care for one (1) of 11 sampled residents (Resident #8). The findings include: Resident #8's comprehensive care plan did not address personal hygiene related to indwelling urinary catheter care. Resident #8's Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 1/24/25, was signed as completed on 2/5/25. Resident #8 was assessed as able to make self understood and as able to understand others. Resident #8's Brief Interview for Mental Status (BIMS) summary score was documented as a 15 out of 15; this indicated intact or borderline cognition. Resident #8 was admitted to the facility with orders for an indwelling urinary catheter due to a diagnosis of neurogenic bladder. Resident #8's admission MDS assessment had the resident documented as having an indwelling urinary catheter. Resident #8's comprehensive care plan included the presence of an indwelling urinary catheter but did not include interventions for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, clinical record review, and facility document review, the facility staff failed to provide treatment and/or care to address the needs of one (1) of 11 sampled residents (Resident #6). The findings include: The facility staff failed to: (a) follow-up on Resident #6's 9/3/24 emergency department visit and (b) consistently document Resident #6's urine output as ordered by the medical provider. Resident #6's Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 8/27/24, was signed as completed on 9/2/24. Resident #6 was assessed as able to make self understood and as able to understand others. Resident #6's Brief Interview for Mental Status (BIMS) summary score was documented as a 10 out of 15; this indicated moderate cognitive impairment. On the afternoon of 3/11/25, the surveyor was unable to find information in Resident #6's clinical record to detail the outcome of the resident's 9/3/24 emergency department visit. On 3/11/25 at 2:15 p.m., the Director of Nursing (DON) reported she was only able to find the EKG from Resident #6's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, clinical record review, and facility document review, the facility staff failed to consistently provide treatment and/or services to address pressure areas for one (1) of 11 sampled residents (Resident #6). The findings include: The facility staff failed to assess and/or provide treatment for Resident #6's sacral wound which was identified as part of a skin assessment dated [DATE] at 9:07 p.m. The facility staff failed to consistently provide treatment to Resident #6's left heel deep tissue injury. Resident #6's Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 8/27/24, was signed as completed on 9/2/24. Resident #6 was assessed as able to make self understood and as able to understand others. Resident #6's Brief Interview for Mental Status (BIMS) summary score was documented as a 10 out of 15; this indicated moderate cognitive impairment. Resident #6's clinical record included skin assessments dated 8/20/24 at 9:07 p.m. and 8/24/24 at 3:41 a.m. Both skin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-14 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, clinical record review, and facility document review, the facility staff failed to consistently provide treatment and/or services to address a surgical foot wound for one (1) of 11 sampled residents (Resident #6). The findings include: The facility staff failed to ensure Resident #6's left foot surgical wound care included orders and/or documentation to address the use of a wound vac dressing. (Wound Vacuum-Assisted Closure (VAC) is a wound treatment that uses pressure to remove fluid and/or bacteria.) Resident #6's Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 8/27/24, was signed as completed on 9/2/24. Resident #6 was assessed as able to make self understood and as able to understand others. Resident #6's Brief Interview for Mental Status (BIMS) summary score was documented as a 10 out of 15; this indicated moderate cognitive impairment. Resident #6's admission CHECKLIST form, dated 8/20/24, indicated the resident had a wound with a wound vac. Resident #6's nursing documentation indicated the resident had a wound vac in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, facility document review, and clinical record review, the facility staff failed to provide indwelling urinary catheter care for one (1) of 11 sampled residents (Resident #8). The findings include: Resident #8's clinical documentation indicated a delay in the facility providing personal hygiene care for an indwelling urinary catheter. Resident #8's Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 1/24/25, was signed as completed on 2/5/25. Resident #8 was assessed as able to make self understood and as able to understand others. Resident #8's Brief Interview for Mental Status (BIMS) summary score was documented as a 15 out of 15; this indicated intact or borderline cognition. Resident #8 was admitted to the facility with orders for an indwelling urinary catheter due to a diagnosis of neurogenic bladder. Resident #8's admission MDS assessment had the resident documented as having an indwelling urinary catheter. Resident #8's care plan included the presence of an indwelling urinary catheter but did not include interventions for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-14 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, clinical record review, and facility document review, the facility staff failed to ensure a correct diagnosis prior to the use of an antipsychotic medication and failed to monitor for behaviors for one (1) of 11 sampled residents (Resident #4). The findings were: For Resident #4, facility staff failed to ensure a new diagnosis of schizoaffective disorder was appropriate prior to a new medication order for Invega (an atypical antipsychotic medication that can treat schizoaffective disorder) and failed to implement behavior monitoring for Resident #4. Resident #4's Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 10/25/22 was signed as completed on 11/07/22. The resident's Brief Interview for Mental Status (BIMS) summary score was documented as a 09 out of 15 which indicated moderately impaired cognition. Section I (Active Diagnoses) coded the resident's primary medical condition category a 13. Medically Complex Conditions. The active diagnoses in the last 7 days included but were not limited to Anemia, Hyperlipidemia,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 43 citations
  • Potential for harm · Dcited before2025-03-14 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, facility document review, and clinical record review, the facility staff failed to ensure antibiotics were administered as order by the medical provider for one (1) of 11 sampled residents (Resident #6). The findings include: The facility staff failed to ensure that Resident #6's intravenous (IV) Ertapenem was administered as ordered by the medical provider. Resident #6's Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 8/27/24, was signed as completed on 9/2/24. Resident #6 was assessed as able to make self understood and as able to understand others. Resident #6's Brief Interview for Mental Status (BIMS) summary score was documented as a 10 out of 15; this indicated moderate cognitive impairment. Resident #6's medical record included the following antibiotic orders: - Ertapenem 1 gram intravenously (IV) for the morning of 8/21/24. - Ertapenem 1 gram intravenously (IV) in the morning for six (6) weeks to start on 8/22/24. - Cubicin 700 mg intravenously (IV) at bedtime for six (6) weeks to start on 8/21/24. The following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-14 · tag F0773 — isolated
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review and facility document review the facility staff failed to obtain a physician's order prior to obtaining a laboratory test for 1 of 11 residents, Resident #2. The findings included: For Resident #2 the facility staff failed to obtain a physician's order for a urinalysis. Resident #2's face sheet listed diagnoses which included but not limited to schizoaffective disorder and type 2 diabetes mellitus. Resident #2's most recent minimum data set with an assessment reference date of 93/31/24 assigned the resident a brief interview for mental status score of 15 out of 15 in section C, cognitive patterns. This indicates that the resident is cognitively intact. Resident #2's clinical record was reviewed and contained a laboratory report dated 05/31/24 which read in part, Clinical Laboratory Results: Urinalysis: Urinalysis with Microscopic (Reflex Culture if indicated) .Comments: CULTURE TO FOLLOW. Surveyor reviewed Resident #2's physician's orders and could not locate an order to obtain a urinalysis. Surveyor spoke with the regional director…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-14 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, facility document review, and clinical record review, the facility staff failed to maintain complete and/or accurate clinical records for one (1) of 11 sampled residents (Resident #6). The findings include: Resident #6's clinical record failed to include: (a) wound assessment details/documentation and (b) complete wound orders. Resident #6's Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 8/27/24, was signed as completed on 9/2/24. Resident #6 was assessed as able to make self understood and as able to understand others. Resident #6's Brief Interview for Mental Status (BIMS) summary score was documented as a 10 out of 15; this indicated moderate cognitive impairment. Review of Resident #6's clinical documentation failed to provide evidence of an assessment of the resident's wounds which included wound measurements and a description of the wounds on admission. On 3/12/25 at 2:40 p.m., the Director of Nursing (DON) provided a copy of a spreadsheet that contained the wound assessments of three (3) different residents. This…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-08-06 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews and facility document review, the facility staff failed to have documented evidence of dietary staff training related to safe food handling. The findings include: The surveyor and the Regional Food Service Director (RFSD) reviewed the training and education of 12 dietary staff members who were working independently. These 12 dietary staff members did not have documentation of orientation. Nine (9) of the 12 dietary staff members reviewed did not have documentation of training related to safe food handling. On 8/1/2 at 10:00 a.m., the surveyor discussed the facility's dietary staff training with the RFSD. The RFSD reported the facility did not have written policies related to the orientation of its dietary staff. The RFSD reported the facility did not have written policies related to the training of its dietary staff. The RFSD provided the surveyor with a blank copy of a form titled ORIENTATION. This form did not specifically address safe food handling. The RFSD stated the topics on this form related to the overview of state and federal regulations would…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-08-06 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and facility document review, the facility staff failed to ensure proper disposal and/or containment of the facility's garbage/waste. The findings include: On 7/31/24 at 1:15 p.m., the surveyor and the Dietary Manager made observations of the garbage disposal area outside of the facility but located on the facility's campus. The following observations were noted: - One (1) of the two (2) facility dumpsters was noted to have its two (2) doors partially open. The right door was open approximately four (4) inches; the left door was open approximately eight (8) inches. The left door was observed to have a bag, containing garbage, hanging partially out of the door. - Ten (10) medical gloves were noted to be on the ground to the right of and/or behind the facility's dumpsters. - Six (6) foam bowls were noted to be on the ground to the right of the facility's dumpsters. - One (1) meal size foam clam shell container was noted to be on the ground to the right of the facility's dumpsters. - One (1) bag of garbage containing disposable adult briefs and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-06 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident and staff interview, clinical record review, and facility document review, the facility staff failed to provide evidence of a bed hold policy being given to 5 of 27 residents in the survey sample, residents #13, 68, 36, 98, and 56. The findings included: For resident # 13 the facility staff failed to provide evidence that the resident or their responsible party was notified of a bed hold policy when the resident was hospitalized in June 2024. Resident # 13's minimum data set (MDS) assessment with an assessment reference date of 6/6/24 assigned the resident a brief interview for mental status (BIMS) score of 3 indicating severe cognitive impairment. Resident was not interviewable. The electronic medical record was reviewed and a progress note dated 6/6/24 at 11:18 AM read, Mobile images in for Venous/Arterial Doppler, blood clot to left lower extremity noted. Family informed, family raised concern that respiratory issues may be caused from blood clot that has traveled, (name omitted) FNP contacted and received order to send resident out for further evaluation.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-06 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, staff interview, clinical record review, and facility document review, the facility staff failed to ensure the comprehensive care plan was reviewed and revised by the interdisciplinary team, and/or failed to involve the resident or resident representative in planning care, for 5 of 27 sampled residents, Resident #88, #23, #73, #28, and #82. The findings included: 1. For Resident #88 (R88), the facility staff failed to reassess the effectiveness of the interventions and review and revise the resident's activity care plan to meet the resident's needs. R88's diagnosis list indicated diagnoses that included, but were not limited to, Bipolar Disorder, Personal History of Transient Ischemic Attack (TIA) and Cerebral Infarction, Depression, Peripheral Vascular Disease, Congestive Heart Failure, Chronic Kidney Disease-Stage 5, and Polyosteorarthritis. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 06/22/2024 assigned the resident a brief interview for mental status (BIMS) summary score of 3 out of 15 for cognitive abilities,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-06 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, clinical record review, and facility document review, the facility staff failed to provide care and/or services for five (5) of 27 sampled residents (Resident #15, Resident #36, Resident #73, Resident #82, and Resident #258). The findings include: 1. The facility staff failed to have documented evidence of Resident #82 being assessed by a licensed nurse prior to facility staff assisting the resident back to their wheelchair after the resident experienced a fall on 7/11/24. Resident #82's Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 6/29/24, was signed as completed on 7/8/24. Resident #82 was assessed as able to make self understood and as able to understand others. Resident #82's Brief Interview for Mental Status (BIMS) summary score was documented as a 15 out of 15; this indicated intact and/or borderline cognition. On the afternoon of 8/5/24, the surveyor interviewed the facility's Assistant Director of Nursing (ADON), Licensed Practical Nurse (LPN) #8, Certified Nurse Aide (CNA) #6, and CNA #7. These three (3) staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-06 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review and facility document review the facility staff failed to act on pharmacy recommendations for 4 of 27 residents in the survey sample residents # 83, 8, 56, 28. The findings included: 1. For resident # 83 the facility staff failed to provided evidence of completed pharmacy recommendations for the months of September 2023 and May 2024. Resident # 83's diagnoses included but were not limited to, unspecified dementia with unspecified severity and anxiety, epilepsy, generalized anxiety disorder, and psychotic disorder with delusions due to unknown physiological condition. Resident # 83's minimum data set (MDS) assessment with an assessment reference date of 6/22/24 assigned the resident a brief interview for mental status (BIMS) score of 3 out of 15 indicating severe cognitive impairment. During a review of the electronic medical record a pharmacist note dated 9/13/23 at 11:00 AM read, MRR complete-see report. A note dated 5/28/24 at 2:29 PM read, MRR complete-see report. On 08/05/24 10:21 AM this surveyor asked the Assistant Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-06 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and facility document review, the facility staff failed to store all medications and biologicals in a locked storage compartment on 1 of 2 nursing units, unit 1 hall C. The findings included: On 8/5/24 at 9:18 AM, this surveyor observed a medication cart in the hallway. The cart was unattended and unlocked. There was a staff member observed in room [ROOM NUMBER] interacting with a resident in the bed by the window. The staff member was not in the line of sight to the medication cart. At 9:24 AM Licensed Practical Nurse (LPN) # 2 exited room [ROOM NUMBER]. When asked if they were assigned to that medication cart they stated, Yes, that's me today. When surveyor pointed out that the cart was unlocked they stated, I never do that. Surveyor asked if the cart should have been locked while unattended and unobserved and they stated, Yes, I should have locked it before I went in there. This surveyor met with the Assistant Director of Nursing at 9:30 AM and discussed the concern. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-06 · tag F0800 — pattern
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and facility document review, the facility staff failed to use the correct size of serving utensils when plating residents' food. The findings include: The evening meal menu for 7/29/24 included: (a) a 4 oz. serving of corn and (b) a 6 oz. serving of mechanical soft pizza. On 7/29/24 at 5:54 p.m., Dietary Staff Member (DSM) #1 was observed to be plating resident food. DSM #1 stated a 3 oz. serving utensil was being used for the corn and a 4 oz. serving utensil was being used for the mechanical soft pizza. After reviewing the menu, the Dietary Manager confirmed the serving size for the corn was to be 4 oz. and the serving size for the mechanical pizza was to be 6 oz. DSM #1 was observed to change the serving utensils to allow for the correct serving size of the corn and the mechanical soft pizza. On 7/31/24 at 1:45 p.m., the surveyor interviewed DSM #3 related to the serving size of the buttered noodles served during the midday meal on 7/31/24. DSM #3 reported they used a 3.25 oz serving utensil. The Regional Food Services Director reported…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-06 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and facility document review, the facility staff failed to consistently follow menus for resident meals. The findings include: On the afternoon of 7/29/24, Dietary Staff Member (DSM) #1 was observed preparing the tossed salad for the evening meal. DSM #1 was observed to chop up the lettuce for the salad without first washing the lettuce. DSM #1 stated that they chopped up the salad prior to washing it. DSM #1 was observed to place onions and tomatoes into the lettuce. On 7/29/24 at 3:25 p.m., the surveyor and the Dietary Manager watched DSM #1 wash the mixture of the chopped lettuce, chopped tomatoes, and chopped onions. The recipe for the toss salad included carrots; the recipe did not include onions. The instructions for the tossed salad included: Wash and drain lettuce. Chop lettuce into bite size pieces. In a large mixing bowl, add lettuce, carrots and tomatoes. The evening meal menu for 7/29/24 included a 2 x 2 inch square of cake with icing. Observations of meal service for the evening meal for 7/29/24 revealed that cake without icing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-06 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, resident interviews, facility staff interviews, and facility document review, the facility staff failed to provide food that is palatable and/or attractive. The facility staff failed to ensure cookies were provided to three (3) of 27 sampled resident in a manner that ensured the cookies were palatable when served to the residents (Resident #28, Resident #73, and Resident #96). The findings include: 1. The facility staff failed to ensure food was maintained on the steam table at a temperature to facilitate it being palatable when served to residents. On 7/29/24 at 5:35 p.m., the cook (Dietary Staff Member (DSM) #1) had completed checking temperatures of the food on the steam/holding table. DSM #1 reported that the temperatures were okay, and they were planning to start serving food to residents from the steam/holding table. The Dietary Manager was asked to review the documentation of the aforementioned temperatures; the Dietary Manager denied having concerns with the temperatures. The form the temperatures were documented on included the following statement:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-06 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and facility document review, the facility staff failed to appropriately prepare, store, and/or serve resident food items. The findings include: On 7/29/24 at approximately 1:30 p.m., a surveyor (with the Dietary Manager present) observed Dietary Staff Member (DSM) #1 and DSM #2 working in the kitchen food preparation area without wearing beard covers. The Dietary Manager confirmed that DSM #1 and DSM #2 should have been wearing beard covers. The following information was found in a facility policy titled Dietary Employee Personal Hygiene (with a reviewed/revised date of 12/2/22): All dietary staff must wear hair restraints (e.g., hairnet, hat and/or beard restraint) to prevent hair from contacting food. On 7/26/24 at 1:35 p.m., a surveyor (with the Dietary Manager present) made observations of the facility's food storage in the dietary department. The following was observed: - A metal pan containing chicken noodle soup was observed in the facility's freezer. This pan had foil between the lid and the pan. The lid was labeled with a date that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-06 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, clinical record review, and facility document review, the facility staff failed to ensure that residents and/or resident representatives had the opportunity to develop an advanced directive for two (2) of 27 sampled residents (Resident #36 and Resident #46). The findings include: 1. The facility staff failed to ensure Resident #36 and/or the resident's representative had the opportunity to develop an advanced directive. Resident #36's Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 5/3/24, was signed as completed on 5/14/24. Resident #36 was assessed as able to make self understood and as able to understand others. Resident #36's Brief Interview for Mental Status (BIMS) summary score was documented as an eight (8) out of 15; this indicated moderate cognitive impairment. Review of Resident #36's clinical documentation failed to provide evidence of the facility staff addressing whether the resident and/or the resident's representative desired to formulate an advanced directive. On 8/5/24 at 12:56 p.m., the facility's Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-06 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, medical record review and facility document review, the facility staff failed to ensure appropriate information is documented and/or communicated to the receiving healthcare institution for 2 of 27 residents in the survey sample, resident # 13 and # 68. The findings included: 1. For Resident #13 the facility staff failed to complete a transfer form or document any information was compiled and sent to the hospital with the resident. Resident # 13's minimum data set (MDS) assessment with an assessment reference date of 6/6/24 assigned the resident a brief interview for mental status (BIMS) score of 3 indicating severe cognitive impairment. Resident was not interviewable. The electronic medical record was reviewed and a progress note dated 6/6/24 at 11:18 AM read, Mobile images in for Venous/Arterial Doppler, blood clot to left lower extremity noted. Family informed, family raised concern that respiratory issues may be caused from blood clot that has traveled, (name omitted) FNP contacted and received order to send resident out for further evaluation. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-06 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, facility document review, and clinical record review, the facility staff failed to ensure that written transfer notices were provided for three (3) of 27 sampled residents and/or residents' representatives (Resident #107, Resident #98, and Resident #56). The findings include: 1. The facility staff failed to provide Resident #107 or the resident's representative written transfer notice for the 6/7/24 transfer. Resident #107's Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 3/12/24, was signed as completed on 3/18/24. Resident #107 was assessed as being able to usually make self understood and as being able to usually understand others. Resident #107's Brief Interview for Mental Status (BIMS) summary score was documented as a 11 out of 15; this indicated moderate cognitive impairment. Resident #107's clinical documentation indicated the resident was transferred to a local hospital on 6/7/24. No evidence of written notice of this transfer being provided to the resident or the resident's representative was found by or provided to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-06 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review and facility document review, the facility staff failed to screen for a mental disorder or intellectual disability for 1 of 27 current residents in the survey sample, resident # 95. The findings included: Resident # 95's PASRR included a document dated 11/7/23 and entitled, Notice of PASRR Level I Screen Outcome that read in part, Your Level I screen shows you have evidence of a serious mental illness or intellectual disability (IDD). Further PASRR review is not needed because you meet criteria for a short-term convalescence stay. This means you are approved for up to 60 days in a nursing home that takes Medicaid without additional PASRR review. Your level I screen lists any mental health and/or IDD services needed for you during your stay at the nursing home and they must give you the services listed. If you or your care provider thinks you need to stay longer than 60 days, then a nursing home staff member must submit a new level I screen to Maximus. This must be done by or before the 60 th day from the admission date to the nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-06 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, record review and facility document review, the facility staff failed to develop and implement a baseline care plan for each resident that includes the instructions needed to provide effective and person-centered care for one of 27 residents in the survey sample, resident # 95. The findings included: Resident # 95's PASRR included a document dated 11/7/23 and entitled, Notice of PASRR Level I Screen Outcome that read in part, Your Level I screen shows you have evidence of a serious mental illness or intellectual disability (IDD). Further PASRR review is not needed because you meet criteria for a short-term convalescence stay. This means you are approved for up to 60 days in a nursing home that takes Medicaid without additional PASRR review. Your level I screen lists any mental health and/or IDD services needed for you during your stay at the nursing home and they must give you the services listed. If you or your care provider thinks you need to stay longer than 60 days, then a nursing home staff member must submit a new level I screen to Maximus. This must…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-06 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review and facility document review, the facility staff failed to develop and/or implement a comprehensive care plan for 2 of 27 residents in the survey sample, resident # 88 and resident # 258. The findings included: 1. For resident # 258, the facility staff failed to implement a care plan intervention to notify the physician of hematuria (blood in the urine). Resident # 258's diagnoses included but were not limited to displaced intertrochanteric fracture of the right femur, paroxysmal atrial fibrillation, and urinary retention. Review of the electronic medical record revealed that resident was on an anticoagulant medication (medications that prevent or treat blood clots in the heart or blood vessels) related to atrial fibrillation. The comprehensive person centered care plan included a focus that read, at risk for abnormal bleeding R/T use of anticoagulant for AFIB with an intervention that read, Observe for S/S bleeding and report to MD (bleeding gums, hematuria, joint pain, swelling, epistaxis, increased bruising, abdominal pain. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-06 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, staff interview, clinical record review, and facility document review, the facility staff failed to provide an ongoing, person-centered activity program to support resident choice, interests and physical, mental, and psychosocial well-being for 2 of 27 residents in the current survey sample, Resident #88 and Resident #28. The findings included: 1. For Resident #88 (R88) the facility staff failed to provide an ongoing, person-centered, activity program two to three times a week for ninety days to support resident choice, interests, and physical, mental, and psychosocial well-being as indicated in the plan of care. R88's diagnosis list indicated diagnoses that included, but were not limited to, Bipolar Disorder, Personal History of Transient Ischemic Attack (TIA) and Cerebral Infarction, Depression, Peripheral Vascular Disease, Congestive Heart Failure, Chronic Kidney Disease-Stage 5, and Polyosteorarthritis. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 06/22/2024 assigned the resident a brief interview for mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-06 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, clinical record review, and facility document review, the facility staff failed to ensure a medication was available for administration for one (1) of four (4) residents included in medication administration observations (Resident #14). The findings include: The facility staff had to contact Resident #14's medical provider because the ordered Lidocaine Pain Relief patch was not available. The medical provider changed the order to a patch that was available. Resident #14's Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 7/17/24, was signed as completed on 7/26/24. Resident #14 was assessed as able to make self understood and as able to understand others. Resident #14's Brief Interview for Mental Status (BIMS) summary score was documented as a 13 out of 15; this indicated intact and/or borderline cognition. On 8/1/24 at 8:27 a.m., Licensed Practical Nurse (LPN) #9 was observed to administer medications to Resident #14. Resident #14 had orders for a Lidocaine Pain Relief patch. LPN #9 reported they would have to go…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-06 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, clinical record review, and facility document review, the facility staff failed to ensure a correct diagnosis for the use of a psychotropic medication for one (1) of 27 sampled residents (Resident #56). The findings include: The facility staff failed to ensure the correct diagnosis for a psychotropic medication ordered for Resident #56. Resident #56's Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 7/20/24, was signed as completed on 7/29/24. Resident #56 was assessed as able to make self understood and as able to understand others. Resident #56's Brief Interview for Mental Status (BIMS) summary score was documented as a 13 out of 15; this indicated intact and/or borderline cognition. Resident #56's clinical documentation included a consultant pharmacist recommendation dated 3/27/24 which stated, This resident is receiving the antipsychotic agent Aripiprazole (currently listed for mood), but lacks an allowable diagnosis to support its use. This pharmacist recommendation provided a list of diagnoses/conditions for the medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-06 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, clinical record review, and facility document review, the facility staff failed to ensure a medication error rate of less than 5%. There were two (2) medication errors in 30 opportunities for a medication error rate of 6.67%. These medication errors affected Resident #14. The findings include: The facility staff failed to ensure a medication error rate of less than 5% as evidenced by two (2) medication administration errors occurring during 30 opportunities witnessed during medication pass observations. Resident #14 was administered the incorrect dose of (a) fluticasone nasal spray and (b) furosemide tablets. Resident #14's Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 7/17/24, was signed as completed on 7/26/24. Resident #14 was assessed as able to make self understood and as able to understand others. Resident #14's Brief Interview for Mental Status (BIMS) summary score was documented as a 13 out of 15; this indicated intact and/or borderline cognition. On 8/1/24 at 8:27 a.m., Licensed Practical Nurse (LPN)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-06 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, clinical record reviews, and facility document review, the facility staff failed to maintain complete and/or accurate clinical documentation for one (1) of 27 sampled residents (Resident #15). The findings include: Resident #15's Durable Do Not Resuscitate (DDNR) form, dated 5/1/24, was incomplete. Resident #15's Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 5/16/24, was signed as completed on 5/30/24. Resident #15 was assessed as being able to sometimes make self understood and as being able to sometimes understand others. Resident #15 was assessed as having moderate impairment with making decisions regarding tasks of daily life. The DDNR form has a section where the individual completing the form certifies that the resident is either capable or incapable of making an informed decision about providing, withholding, or withdrawing a specific medical treatment or course of medical treatment. This section was not answered by the individual completing Resident #15's DDNR Order form. The DDNR form has a section that is to be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and facility document review, the facility staff failed to perform hand hygiene between residents during a medication pass and pour observation. The findings included: On 8/1/24 at 8:39 AM Licensed Practical Nurse (LPN) # 1 failed to perform hand hygiene appropriately between residents during a medication pass and pour observation. LPN # 1 administered medications to included an inhaler to a resident in the first bed. They handled items on the residents bedside table as well. They then went back to the medication cart and pulled all the medications for the window bed resident. They did not perform hand hygiene until after all medications were administered. When surveyor asked what the policy was for performing hand hygiene during a medication pass, they stated, I should have done it before I started the next ones medications. On 8/1/24 surveyor requested and received the policy entitled, Medication Administration with a revised date of 12/1/22, that confirmed hand hygiene is expected to be done before and after administering medications to a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2021-10-28 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and the review of documents, it was determined the facility staff failed to ensure the director of food and nutrition services possessed the required education and/or certification. The findings include: The facility's Dietary Manager/Director did not have the required food service/dietary certification and/or education. On 10/27/21 at 2:05 p.m., the facility's interim Administrator and Dietary Manager were interviewed about dietary staff training; a regional staff member from the facility's dietary contract group participated in this interview via telephone. It was confirmed that the facility's dietary director/manager did not hold a certification for dietary services. On the afternoon of 10/28/21, the facility's interim Administrator provided the survey team with a copy of the Dietary Director's job description. Under the Job Requirements heading of this document was found the following statement: Must possess Certified Dietary Manager (CDM) certification. The Dietary Director/Manager had signed this job description on 1/16/21. The facility's interim…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-28 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to complete a required PASARR (Pre-admission Screening and Resident Review) for 1 of 21 residents in the survey sample, Resident #60. The findings included: For Resident #60, the facility staff failed to complete a Level 1 PASARR A PASARR is a federal requirement to help ensure that individuals are not inappropriately placed in nursing homes for long term care. Resident #60's diagnosis list indicated diagnoses, which included, but not limited to Schizoaffective Disorder Bipolar Type, Bipolar Disorder, Chronic Pain Syndrome, Irritable Bowel Syndrome with Constipation, and Atherosclerotic Heart Disease of Native Coronary Artery without Angina Pectoris. The most recent quarterly MDS (minimum data set) with an ARD (assessment reference date) of 9/24/21 assigned the resident a BIMS (brief interview for mental status) score of 3 out of 15 in section C, Cognitive Patterns. A review of Resident #60's clinical record revealed a Notice of PASRR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and clinical record review the facility staff failed to ensure that residents receive treatment and care by following physician's orders for 1 of 21 residents. Resident #41. The findings included: For Resident #41, the facility staff failed to follow physician's orders in regards to obtaining the Residents BS (blood sugar) and administering insulin. The residents (EHR) electronic health record included the diagnosis of type 2 diabetes. Section C (cognitive patterns) of Resident #41's quarterly (MDS) minimum data set assessment with an (ARD) assessment reference date of 09/18/21 included a (BIMS) brief interview for mental status summary score of 15 out of 15 points. Indicating the resident was alert and orientated. Resident #41's comprehensive care plan included the focus area Diabetes Mellitus. Interventions included, but were not limited to, administer medication as ordered. Resident #41's physician orders included an order for Humulin R insulin give per sliding scale before meals and at bedtime. 10/26/21 at 12:32 p.m., the surveyor observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-10-28 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, clinical record review and facility document review, it was determined the facility staff failed to ensure enteral feedings were provided to meet resident needs for one (1) of 21 residents (Resident #65). The findings include: The facility staff failed to ensure Resident #65's tube feeding set (which included the flush bag and infusion tubing) was changed every 24 hours. Resident #65's clinical documentation included a minimum data set (MDS) assessment, with an assessment reference date (ARD) of 10/6/21. Resident #65 was assessed as sometimes able to make self understood and as sometimes able to understand others. Resident #65's Brief Interview for Mental Status (BIMS) summary score was documented as a four (4) out of 15. Resident #65 was documented as receiving nutrition via feeding tube and mechanically altered diet. Resident #65 was documented as being dependent on others for dressing, eating, toilet use, personal hygiene, and bathing. Resident #65's diagnoses included, but were not limited to: anemia, heart failure, high blood pressure,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-10-28 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, staff interview, clinical record review, and facility document review, the facility staff failed to assist residents in obtaining dental care from an outside source for 1 of 21 residents in the survey sample, Resident #60. The findings included: For Resident #60, the facility staff failed to assist the resident in obtaining a dental consult. Resident #60's diagnosis list indicated diagnoses, which included, but not limited to Schizoaffective Disorder Bipolar Type, Bipolar Disorder, Chronic Pain Syndrome, Irritable Bowel Syndrome with Constipation, and Atherosclerotic Heart Disease of Native Coronary Artery without Angina Pectoris. The most recent quarterly MDS (minimum data set) with an ARD (assessment reference date) of 9/24/21 assigned the resident a BIMS (brief interview for mental status) score of 3 out of 15 in section C, Cognitive Patterns. On 10/26/21 at 12:11 pm, surveyor spoke with Resident #60 who stated they need to have some teeth pulled and also needed a root canal. A review of Resident #60's clinical record revealed the following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-10-28 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and facility document review, the facility staff failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 of 2 facility units, Unit 2. The findings included: LPN (licensed practical nurse) #1 failed to sanitize a blood pressure cuff between resident uses of this shared equipment. On 10/27/21 at 8:12 am, surveyor observed LPN #1 obtain a resident's blood pressure by placing the reusable cuff on the resident's bare arm. After obtaining the blood pressure reading, LPN #1 removed and cuff and then immediately placed the blood pressure cuff on another resident's arm without sanitizing it in between use. On 10/27/21 at 9:01 am, surveyor notified the Unit Manager of the above observation. Surveyor requested and received the facility policy entitled Cleaning and Disinfection of Resident-Care Equipment which states in part: 1. Resident-care equipment is categorized based on the degree…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2019-05-02 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on facility staff interview and document review it was determined the facility staff failed to conduct quarterly quality assurance meetings with a medical director present. Findings: On 5/2/19 at 10:30 AM the quality assurance program was reviewed with the facility administrator. The administrator provided the surveyor with sign-up sheets for the quality assurance meets conducted since the last survey. The eight meetings were conducted on the following dates: 1. 3/8/18 2. 4/24/18 3. 6/19/18 4. 9/28/18 5. 10/5/18 6. 10/17/18 7. 12/28/18 8. 2/28/19 On 4/24/18, 9/28/18, and 12/28/18 the medical director did not register on the sign in sheets. The administrator told the surveyor the medical director had been out on maternity leave and another physician was supposed to fill in for her during her absence. The physician had attended one meeting and signed in--but was unable to attend all the meetings as they were scheduled. No additional information was provided prior to the survey team exit.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-05-02 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Based on resident interview, staff interview and resident council meeting minutes, facility staff restricted access to building amenities based on residents' room location for 1 of 2 nursing units and failed to make telephones available for resident use. Prior to attending the resident council meeting, the surveyor reviewed resident council meeting minutes on 5/01/19. The minutes from January 25 2019-- The administrator attended to tell residents about changes to the building which included closing the doors between side 1 (short term for rehab) and side 2 and restricting residents' use of the dining/day room on that hall to residents on the hall. Residents asked about their current use to visit with family or watch TV and the administrator told them to use the side 2 day room. Five of the residents in attendance asked specific, individual questions about their past use and were told to use other rooms. The surveyor had heard about this policy from Resident #54 on 4/30/19 during the initial screening process.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-05-02 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, and staff interview, the facility staff failed to notify the physician of changes in Resident condition for 2 of 26 Residents in the survey sample, Resident #74 and Resident # 12. The findings included: 1. The facility staff held physician ordered Lantus for Resident # 74 without notifying the physician. Resident # 74 was a [AGE] year-old-female who was admitted to the facility on [DATE]. Diagnoses included but were not limited to, type 2 diabetes mellitus, anemia, major depressive disorder, and chronic kidney disease. The clinical record for Resident # 74 was reviewed on 4/30/19 at 2:15 pm. The most recent MDS (minimum data set) assessment for Resident # 74 was a quarterly assessment with an ARD (assessment reference date of 3/27/19. Section C of the MDS assesses cognitive patterns. In Section C0500, the facility staff documented that Resident # 74 had a BIMS (brief interview for mental status) score of 13 out of 15, which indicated that Resident # 74 was cognitively intact. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-05-02 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and resident interview, facility staff failed to create a home-like environment by providing a chair in the resident's room. Resident #54 was admitted to the facility on [DATE]. Diagnoses included heart failure cardiopulmonary disease, hypertension, diabetes mellitus, generalized muscle weakness, unsteady gait, insomnia, anxiety, and depression. On the quarterly minimum data set assessment with assessment reference date 3/19/19, the resident scored 15/15 on the brief interview for mental status and was assessed as without signs of delirium, psychosis, or behaviors affecting care. During the initial screening process on 4/30/19, the resident reported having been banned from using the big room on unit 1 when family visits. The resident said they have been told to use the dining room, which has no chairs for them, or the conference room which is locked on weekends. The resident has no chair for visitors in her room. Her only chair is a wheelchair. She stated that the last time her family…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-05-02 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and clinical record review it was determined the facility staff failed to provided personal privacy during an examination and treatment for 1 of 26 residents (Resident #60.) Findings: Resident #60 was admitted to the facility on [DATE]. Her diagnoses included congestive heart failure, atrial fibrillation, hypertension, and chronic obstructive pulmonary disease. Resident #60's MDS (minimum data set) dated 4-6-19 coded the resident as cognitively unimpaired. The resident required staff assistance for all the activities of daily living. The resident's CCP (comprehensive care plan) implemented on 4/24/19 documented the resident required assistance with all the ADLs (activities of daily living) and was admitted to the facility with pressure ulcers. The staff was directed to follow the physician's order to treat the pressure ulcers. The physician's orders, signed and dated on 4-3-19, documented a daily treatment for pressure ulcers on both feet and the left calf. On 05/01/19 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-05-02 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, the facility staff failed to ensure that the appropriate information was communicated to the receiving facility upon transfer to the hospital for 1 of 26 Residents in the survey sample, Resident # 65. The findings included: The facility staff failed to ensure that the comprehensive care plan goals were sent with Resident # 65 upon transfer to the hospital. Resident # 65 was a [AGE] year-old-female who was admitted to the facility on [DATE]. Diagnoses included but were not limited to; major depressive disorder, hypertension, anxiety disorder, and chronic obstructive pulmonary disease. The clinical record for Resident # 65 was reviewed on 4/30/19 a 4:09 pm. The most recent MDS (minimum data set) assessment for Resident # 65 was a quarterly assessment with an ARD (assessment reference date) of 3/26/19. Section C of the MDS assesses cognitive patterns. In Section C0500, the facility staff documented that Resident # 65 had a BIMS (brief interview for mental status)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-05-02 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review the facility staff failed to provide a written notice of bed hold for 1 of 26 Residents in the survey sample, Resident # 65. The findings included: The facility staff failed to issue a written notice of bed hold for Resident # 65. Resident # 65 was a [AGE] year-old-female who was admitted to the facility on [DATE]. Diagnoses included but were not limited to; major depressive disorder, hypertension, anxiety disorder, and chronic obstructive pulmonary disease. The clinical record for Resident # 65 was reviewed on 4/30/19 a 4:09 pm. The most recent MDS (minimum data set) assessment for Resident # 65 was a quarterly assessment with an ARD (assessment reference date) of 3/26/19. Section C of the MDS assesses cognitive patterns. In Section C0500, the facility staff documented that Resident # 65 had a BIMS (brief interview for mental status) score of 15 out of 15, which indicated that Resident # 65 was cognitively intact. On 5/1/19 at 3:02 pm, the surveyor observed a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-05-02 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, and facility document review, the facility staff failed to ensure that 1 of 26 Residents in the survey sample were free of unnecessary psychotropic medications, Resident # 79 . 1. Facility staff failed to ensure Resident # 79 was free from unnecessary psychotropic medications. Resident # 79 was ordered Ativan as a PRN (as needed) medication for longer than 14 days, and without a stop date. Resident # 79, an [AGE] year-old female, was admitted to the facility on [DATE] with diagnoses that included atrial fibrillation, vascular dementia, delusional disorder, depressive disorder, hypertension, constipation, history of coronary artery bypass graft, and pacemaker placement. According to the most recent Minimum Data Set, a Quarterly review with an Assessment Reference Date of 4/2/19, the resident was assessed under Section C (Cognitive Patterns) as being cognitively intact, with a Summary Score of 15 out of 15. Review of the Electronic Medication Administration Record (EMAR) in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-05-02 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, and facility document review, the facility failed to ensure a med error rate less than 5 percent. There were 3 errors in 25 opportunities for a medication error rate of 12%. The findings included: The facility staff failed to administer Flonase, Lactulose, and Memantine. The record review revealed that Resident # 9 was admitted to the facility on [DATE]. Diagnoses included but were not limited to; constipation, hypertension, anxiety, and major depressive disorder. On 5/1/19 at 8:43 am, the surveyor conducted a medication pass observation with LPN (licensed practical nurse) # 1. The surveyor observed LPN # 1 prepare and administer the following medications; Toprimate, Ferrous sulfate, Calcium +D, Oxybutin ER, Lisinopril, Paroxetine, Vitamin C, and Lorazepam. LPN # 1 stated, She gets Flonase. The surveyor did not observed LPN # 1 administer Flonase to Resident # 9. On 5/1/19 at 9:00 am, the surveyor observed LPN # 1 prepare and administer the following medications,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-05-02 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and facility document review, the facility staff failed to ensure that 1 of 26 Residents in the survey sample was free of significant medication errors, Resident # 74. The findings included The facility staff failed to administer physician ordered Lantus on 4/15/19, 4/19/19, 4/20/19, 4/26/19, and 4/29/19. Resident # 74 was a [AGE] year-old-female who was admitted to the facility on [DATE]. Diagnoses included but were not limited to; type 2 diabetes mellitus, anemia, major depressive disorder, and chronic kidney disease. The clinical record for Resident # 74 was reviewed on 4/30/19 at 2:15 pm. The most recent MDS (minimum data set) assessment for Resident # 74 was a quarterly assessment with an ARD (assessment reference date of 3/27/19. Section C of the MDS assesses cognitive patterns. In Section C0500, the facility staff documented that Resident # 74 had a BIMS (brief interview for mental status) score of 13 out of 15, which indicated that Resident # 74 was cognitively intact. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-05-02 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and facility document review, the facility staff failed to provide a safe sanitary environment to help prevent the development and transmission of communicable diseases and infections during medication pass observation, and observation of wound care. The findings included The facility staff failed to appropriately wash hands and sanitize medical equipment during a medication pass observation. The facility staff failed to appropriately wash hands during a wound care observation. On 5/1/19 at 8:43 am, the surveyor was conducting a medication pass observation with LPN # 1 (licensed practical nurse). The surveyor observed LPN # 1 as she administered medications to Resident # 9. The surveyor observed LPN # 1 as she washed her hands, turned off the faucet, and then dried her hands with a paper towel and discarded the used paper towel into the trash. On 5/1/19 at 9:00 am, the surveyor observed LPN # 1 as she administered medication to Resident # 44 (not sampled). LPN # 1 informed the surveyor that she needed to assess Resident # 44's vital signs prior to medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to EASTERN HEALTHCARE GROUP — 18 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.5-0.5 vs chain
Health inspection 2 of 51.8+0.2 vs chain
Staffing 1 of 51.5-0.5 vs chain
Quality measures 4 of 53.0+1.0 vs chain
The other 17 homes this chain runs (chain average 1.5★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
VA SNF OPERATIONS HOLDINGS 2 LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 02/01/2024
JJ UNITED TROrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST50%since 02/01/2024
SAUNDERS, EPPIEIndividualW-2 MANAGING EMPLOYEEsince 02/01/2024
SHAPIRO, AKIVAIndividualCORPORATE OFFICERsince 02/01/2024
SOMMER, NECHAMAIndividualCORPORATE OFFICERsince 02/01/2024

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$9.9M
Net patient revenuemost recent cost report
+13.9%
Operating marginrevenue minus expenses
$2.3M
Related-party expense27% of expenses
Who pays — share of resident-days
Medicaid 83%Medicare 8%Other / private 10%

About 83% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.3M paid to related parties — landlords or management companies under common ownership — equal to about 27% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$253per resident / day
operating cost
$7,693per month
≈ monthly operating cost
$294per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in VA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.

Typical monthly cost in Virginia
$10,250/mo
Nursing home (semi-private)
$11,680/mo
Nursing home (private)
$6,945/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495338. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-08-06, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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