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Old Dominion Rehabilitation And Nursing

4 Ridgewood Parkway, Newport News, VA 23602 · For profit - Limited Liability company · 115 certified beds · (757) 886-6500 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuseResident-funds citations (F0567, F0568)Behavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$368,040 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Feb 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0567, F0568)
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (62) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $368,040 in federal fines (most recent 2026-02-20)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (67%) runs well above the national median (45%)
  • about 135% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
12720 McManus Blvd., Ste 305 · (757) 947-3170 · Call to confirm hours
Pharmacy
12720 Mcmanus Blvd · (757) 947-3740 · Call to confirm hours
Grocery
Tindahan0.6 mi
621 Stoney Creek Ln · (757) 243-8207 · Call to confirm hours
Park
12901 Woodside Ln · Typically dawn to dusk

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased8.6%14.9%15.4%better
Long-stay residents who lose too much weight4.5%5.4%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.4%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection1.0%1.6%2.0%better
Long-stay residents with depressive symptoms26.1%18.7%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.4%3.6%3.3%typical
Long-stay residents whose ability to walk worsened11.7%15.6%16.1%better
Long-stay residents on antianxiety or hypnotic medication14.8%20.6%18.9%better
Long-stay residents given the seasonal flu vaccine92.8%94.0%95.3%typical
Long-stay residents with pressure ulcers3.0%4.7%4.7%better
Long-stay residents with worsening bladder/bowel control27.7%21.8%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table5.0%14.2%17.1%better
Short-stay residents who newly got an antipsychotic medication0.7%1.3%1.4%better
Short-stay residents given the seasonal flu vaccine63.7%73.6%79.4%worse
Short-stay residents rehospitalized after admission20.0%22.3%22.6%better
Short-stay residents with an outpatient ER visit8.6%11.5%12.0%better
Long-stay hospitalizations per 1,000 resident days1.361.521.67better
Long-stay outpatient ER visits per 1,000 resident days1.091.481.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

39.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 119 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

39.0%U.S. median 51.5%
Got home and stayed home
12.8%U.S. median 10.7%
Went back to hospital
52.6%U.S. median 56.6%
Met the expected recovery
0.21U.S. median 0.31
Therapy hours / resident / day
0.12hours / resident / day
Physical therapy
0.04hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 52.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 38 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 26% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 24% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF39.0%CMS range 30.5–48.051.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.8%CMS range 9.2–16.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge52.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge52.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge50.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified93.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge86.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.8%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened10.5%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.0%CMS range 2.8–10.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.111.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.33
RN hours/ resident / day
1.11
LPN hours/ resident / day
1.80
Aide hours/ resident / day
3.24
Total nurse hours/ resident / day
0.28
RN hoursweekends
66.7%
Total nursing turnover
64.3%
RN turnover

How full it usually is: this home is certified for 115 beds and averages 103.9 residents a day — about 90% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.24 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.33 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.80 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.70 hrs/resident/day on weekends vs 3.45 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 0.35 to 0.28 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 67% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

15
deficiencies at the latest standard inspection (2026-02-20)
31
at the previous standard inspection (2022-03-03)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

62 citations, most serious first. The 12 most serious are shown; the remaining 50 are one tap away and print in full.

  • Immediate jeopardy · K2026-02-20 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and review of the facility's policy, the facility failed to ensure residents were free from sexual abuse for two of nine residents reviewed for abuse (Resident (R) 2 and R122) out of 41 sampled residents. R2 experienced repeat sexual victimization when she was sexually abused by her Power of Attorney (POA2) in the facility, R121, and R100. Additionally, R122 was sexually abused by R99. Even though the facility was aware of R121's, R100's, and R99's incidents of sexual abuse and sexual behavior, the facility failed to put measures in place to protect R2, R122, and other vulnerable residents from sexual abuse, which constituted immediate jeopardy (IJ). Findings include:1. Review of R2's admission Record located in the resident's electronic medical record (EMR) under the Profile tab revealed the resident was admitted to the facility on [DATE] and most recently readmitted on [DATE] with diagnoses which included dementia.Review of R2's Care Plan Report, dated 11/14/22 and provided…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2026-02-20 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and review of the facility's policy, the facility failed to ensure residents were free from misappropriation for one of three residents (Resident (R) 120) reviewed for misappropriation out of 41 sampled residents. The Business Office Manager (BOM) used the resident's credit card for personal use, totaling over $10,000. This failure resulted in more than minimum consequence harming Resident #120 by deliberately misusing and exploiting significant amounts of money without consent which constituted Immediate Jeopardy past non-compliance. Findings include:Review of R120's quarterly Minimum Data Set (MDS), with an assessment reference date (ARD) of 12/16/21 and located in the resident's EMR under the MDS tab revealed the resident was admitted to the facility on [DATE]. The MDS also revealed the facility assessed the resident to have a Brief Interview for Mental Status (BIMS) score of 14 out of 15 which indicated the resident was cognitively intact. Review of the facility's Facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2026-05-07 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record and staff interviews, the facility staff failed to conduct and document a thorough assessment for 1 of 27 residents (Resident #125) in the survey sample. The findings included: Resident #125 was admitted to the facility on [DATE] after an acute hospitalization. The residents' diagnoses included dementia with behavioral disturbance, coronary artery disease, heart failure, and diabetes. The admission Minimum Data Set (MDS) assessment, with an assessment reference date (ARD) of 8/4/2022, coded that the resident completed the Brief Interview for Mental Status (BIMS) and scored 3 out of 15. This indicated that Resident # 125's cognitive abilities for daily decision making were severely impaired. In section G Functional Status, the resident was coded as independent with eating after setup, requiring extensive assistance from one person for bed mobility, dressing, personal hygiene, and toileting, and was totally dependent for bathing.A review of the clinical record revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-02-20 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and facility policy review, the facility failed to complete an assessment of the building to determine where Legionella and other opportunistic waterborne pathogens can grow and spread. Additionally, the facility failed to ensure staff adhered to Transmission Based Precautions (TBP) for one of 41 sampled residents (Resident (R) 51). These failures had the potential for some of the areas at risk for Legionella growth not to be monitored in the building and placed residents at risk for the spread of infections.Findings include:1. Review of the facility's Water Management Binder, provided by the facility, revealed an assessment of the building was not completed where Legionella could grow and spread. During an interview on 02/18/26 at 12:52 PM, the Maintenance Director confirmed that a building assessment had not been completed to determine the risk of Legionella growth. The Maintenance Director stated he monitored the water system in the building by testing the water…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-20 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to report alleged abuse violations timely for five of five Residents (Resident (R) 2, R99, R100, R121 and R122) reviewed for abuse out of a total sample of 41 residents. This had the potential for continued abuse. Findings include:1. Review of the Facility Reported Incident (FRI) provided by the facility revealed there was an allegation of sexual abuse between R2 and R121 which occurred on 05/17/25 at 12:15 PM. The allegation was not reported to the State Agency (SA) until 05/18/25 at 10:50 PM (over 34 hours later). 2. Review of the FRI provided by the facility revealed an allegation of abuse between R2 and R100 occurred on 07/02/25. The FRI was not sent to the SA until 07/11/25 by the Administrator (nine days later).During an interview with the Administrator, on 02/20/26 at 3:29 PM, said her expectation is that abuse investigations should be turned into the state within two hours and confirmed the above-mentioned FRIs were not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-20 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and policy review, the facility failed to ensure residents and/or resident representatives were provided with written notices of transfer and bed hold notices for four of five residents (Residents (R) 5, R8, R51, and R99) reviewed for hospitalizations out of a total sample of 41. This failure had the potential for residents and/or resident representatives (RP) not to have the necessary information to make informed decisions regarding bed holds and to not be informed of the reasons for transfers. Findings include:1. Review of R5's undated admission Record, located under the Profile tab in the electronic medical record (EMR), revealed R5 was admitted to the facility on [DATE]. Review of R5's Health Status Note, dated 09/23/25, located in the EMR under the Prog Notes tab, revealed Writer noted during medication pass at 1400 [2:00 PM], that the resident appeared to be acting out of the resident's norm. Writer noted the resident appeared to be extremely drowsy, right side of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-20 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility policy review, the facility failed to provide a dignified dining experience for two Residents (Resident (R)8 and R30) of two observed during dining. R30 was left waiting for her meal set up after being delivered his tray. This failed practice had the potential to affect and resident who ate their meals in the dining room. Findings include:. During an observation on 02/16/26 at 12:40 PM, a meal tray was delivered to R30 in dining room. At 1:03 PM, (twenty-three minutes later) R30 had her tray sitting in front of her with lids still on the food. During an interview on 02/16/26 at 1:03 PM, Certified Nursing Assistant (CNA)5 confirmed all that R30 needed was the tray set up as she could feed herself. CNA5 confirmed meal tray set up should have occurred when R30 received her meal tray at 12:40 PM.During an interview on 02/16/26 at 12:56 PM, R8 revealed that the resident she sits with is served her meal then staff leave to serve the hallway and by the time they come back everyone else is done eating. R8 revealed her tray is the first one on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-20 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and facility policy review, the facility failed to complete a thorough investigation of resident-to-resident abuse involving one resident (Resident (R)7) out of nine residents reviewed for abuse out of a total sample of 41 residents. This had the potential for unrevealed concerns and the potential for continued abuse. Findings include:Review of R7's electronic medical record (EMR) Face Sheet under the Profile tab revealed an admission date of 10/30/25. R7 had diagnoses including bipolar disorder (a chronic mental health condition characterized by intense, extreme shifts in mood, activity levels, ranging from manic highs to depressive lows), generalized anxiety disorder, delusional disorders (a serious rare psychotic mental illness), and convulsions (otherwise known as epileptic seizures). Review of R7's EMR revealed a Health Status note dated 02/10/26 at 10:37 PM and located under the Progress Notes tab, documenting R7's behavior of threatening a resident, throwing water on the resident, cursing at the resident, and using racial slurs. The staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-20 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and policy review, the facility failed to ensure the Pre-admission Screening and Resident Review (PASARR) level one screen was completed accurately prior to admission for two residents (Resident (R) 8 and R105) of four residents reviewed for PASARR out of 41 sampled residents. This created a potential failure to identify what specialized or rehabilitative services the residents needed and whether placement in the facility was appropriate prior to admission.Findings include:1. Review of R8's admission Record located under the Profile tab of the electronic medical record (EMR) indicated R8 was admitted on [DATE] with diagnoses which included bipolar disorder.Review of R8's [PASARR] Level I Screening for Mental Illness, Intellectual Disability, or Related Condition dated 10/22/25 provided by the facility indicated R8 did not have a current serious mental illness (SMI) and did not need a referral for Level II evaluation. Continued review revealed the resident did not meet the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-20 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record and staff interviews, the facility staff failed to conduct and document a thorough assessment for 1 of 27 residents (Resident #125) in the survey sample. The findings included: Resident #125 was admitted to the facility on [DATE] after an acute hospitalization. The residents' diagnoses included dementia with behavioral disturbance, coronary artery disease, heart failure, and diabetes. The admission Minimum Data Set (MDS) assessment, with an assessment reference date (ARD) of 8/4/2022, coded that the resident completed the Brief Interview for Mental Status (BIMS) and scored 3 out of 15. This indicated that Resident # 125's cognitive abilities for daily decision making were severely impaired. In section G Functional Status, the resident was coded as independent with eating after setup, requiring extensive assistance from one person for bed mobility, dressing, personal hygiene, and toileting, and was totally dependent for bathing. A review of the clinical record revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-20 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review, the facility failed to ensure residents were provided with foot care for one of one resident (Resident (R) 77) reviewed for activities of daily living (ADLs) out of 41 sample residents. This failure had the potential to affect resident care including personal hygiene in the facility. Findings include:Review of R77's admission Record located in the resident's electronic medical record (EMR) under the Profile tab indicated R77 was admitted to the facility on [DATE] with diagnoses which included candidiasis of skin and nail, hemiplegia, and hemiparesis.Review of R77's Care Plan, initiated on 12/03/24 and located in the resident's EMR under the Care Plan tab revealed R77 had potential impairment to skin integrity related to fragile skin and the facility was to conduct weekly skin observations. Review of R77's Minimum Data Set (MDS), with an assessment reference date (ARD) of 11/16/26 and located in the resident's EMR under the MDS tab…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record review, the facility failed to monitor a resident for safety during a physician's appointment for one of five residents reviewed for accidents/hazards out of 41 sampled residents (Resident (R) 119). This failure had the potential to result in the resident experiencing an accident without an escort to the appointment. Findings include:Review of R119's undated admission Record located in the electronic medical record (EMR) under the Profile tab revealed he was admitted on [DATE] with diagnoses that included hemiplegia and hemiparesis following a cerebral infarction (an ischemic stroke), and acute and chronic respiratory failure. Review of R119's quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/11/24, located in the EMR under the MDS tab revealed a Brief Interview for Mental Status (BIMS) score of 15 out of 15 which indicated the resident was cognitively intact. The MDS revealed R119 used a wheelchair and had an upper and lower extremity impairment.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 50 citations
  • Potential for harm · D2026-02-20 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review, the facility failed to ensure alternative measures were attempted prior to the use of side rails, educated on the risks and benefits of side rail use, and failed to obtain a consent for the side rails for one of one Resident (Resident (R)63) out of 41 sampled residents. These failures placed the resident at risk of accidents and hazards related to side rail use.Findings include:Review of R63's Census tab located in the resident's electronic medical record (EMR) revealed R63 was readmitted to the facility on [DATE]. Review of R63's Diagnoses, located in the resident's EMR under the Medical Diagnosis tab revealed R63 had diagnoses which included cerebral infarction (stroke), vascular dementia without behavioral disturbance, and acquired absence of right leg above knee. Review of R63's quarterly Minimum Data Set (MDS) with an assessment reference date (ARD) of 02/04/26 and located in the resident's EMR under the MDS tab revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-20 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of facility policy, the facility failed to ensure a medication error rate below five percent. During medication administration three medication errors for three residents (Resident (R) 5, R10, and R62) were made of 27 opportunities resulting in a medication error rate of 11.11 percent. These failures had the potential to increase or decrease the effectiveness of these medications.Findings include: 1. Review of R5's undated admission Record located in the electronic medical record (EMR) under the Profile tab revealed R5 was admitted to the facility on [DATE] with a diagnosis of quadriplegia, dysphasia, and contracture of muscle.Review of R5's Physician's Orders, dated 09/29/25, located in the EMR under the Orders tab revealed orders for hydralazine Hydrochloride (HCL) tablet 100 milligrams (MG) give one tablet via gastrostomy tube (G-tube) every eight hours for hypertension, metoclopramide HCL solution 5 MG/5 milliliters (ML) give 15 ML via G-tube three…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-20 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on document review, observation, interview, and facility policy review, the facility failed to ensure one Resident (Resident (R)23) of one observed out of a total of 41 sampled residents received the meal that was posted on the menu. The facility further failed to ensure the meal that was served to R23 was pureed. This had the potential for the resident not to have nutritional needs met. Findings include:During dining observation on 02/16/26 at 12:09 PM, lunch menu posted was as follows: -Rosemary pork chop-Shepherd's pie (vegetarian)-Hot dog on bun plus catsup, mustard-Cheeseburger on bun-Chicken tenders plus honey mustard-Grilled cheese sandwich Starch:-Baked sweet potato plus cinnamon butter-French friesVegetable:-Peas & carrots-Mixed vegetables-Onion rings Bread:-Dinner roll with margarine During a dining observation on 02/16/26 at 1:33 PM, R23's tray card noted he was to receive a pureed diet to consist of:-Rosemary pork chop-Mashed sweet potatoes-Creamed spinach-Dinner roll-Chocolate chip cookie cakeR23's puree meal was not observed to be the meal listed on is tray…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-20 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and review of the test tray, the facility failed to ensure foods were served at palatable food temperatures for three of 96 residents (Resident (R) 8, R51, and R77) who received meals from the facility's kitchen. This had potential to dissatisfaction with meals and potential weight loss. Findings include:During an interview on 02/16/26 at 12:56 PM, R8 revealed that her meal tray is the first one on the third cart but last one to be served and it is always cold.During an interview on 02/16/26 at 3:03 PM, R8 revealed that her pork chop today was so tough the head nurse could not even cut it with the fork. Everything is always over cooked.During an interview on 02/17/26 at 8:41 AM, R51 said the facility food tastes like (expletive). R51 revealed hot food is not hot, it is cold and cold items like milk are not cold, they are warm.During an interview on 02/16/26 at 11:01 AM, R77 revealed he does not each much of the facility food because it does not smell good. R77 revealed he had requested a grilled cheese sandwich that was cold when he received it. R77…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-03 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, and staff interview the facility staff failed to ensure resident rooms were maintained in a safe comfortable and homelike environment. The findings included: Observations made on 03/03/22 at 10:43 a.m. with the Administrator and Maintenance Director, indicated in room [ROOM NUMBER] bed -A a hole was observed in the wall at the head of the bed. The hole was estimated to be 8 inches wide and 14 inches long. The hole was observed to go through the wall. In room [ROOM NUMBER] bed -B, the wall was noted to have scrapes and paint chips. In room [ROOM NUMBER] the ceiling titles in front of the bathroom were observed to have water stains and black mold like substance. In room [ROOM NUMBER] bed A wall socket covering was noted to have exposed electrical outlets. The ceiling title was observed to be not affixed at the back exit door of the [NAME] Unit were rooms 52 through 58 are located. In room [ROOM NUMBER] the window blinds were observed to be bent, the walls were observed to have scraps and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-03 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documents, staff interview and the facility's policy; the facility staff failed to implement their abuse policy regarding the screening of employees for 25 of 25 employee records reviewed. The findings included: On 3/1/22, a list of twenty-five employee names was provided to the Administrator to obtain information regarding their attestation/sworn statement, reference checks and obtaining a criminal background check and certification/licensure if applicable. Review of twenty-five employee records revealed the following; The facility staff failed to obtain a criminal background check within 30 days of hire for twenty-three Employees. The Criminal background check request for the twenty-three employees were obtained on 3/2/22 from the Central Criminal Records Exchange of the Virginia State Police. One of the employee criminal background check provided wasn't for an employee of the facility. It was for a person with a similar name. The facility staff failed to verify that the certification of four Certified Nursing Assistants was active and in good standing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-03 · tag F0698 — failed to provide proper dialysis care — pattern
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review, the facility staff failed to have ongoing communication, coordination and collaboration with the dialysis center regarding acute changes in the resident's status for 1 of 35 residents (Resident #64), in the survey sample. The findings included: Resident #64 was originally admitted to the facility 3/25/19 and readmitted [DATE] after an acute care hospital stay. The current diagnoses included; end-stage renal disease requiring dialysis and benign prostatic hyperplasia. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 2/23/22 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated Resident #64's cognitive abilities for daily decision making were intact. Section O100J was coded for receiving dialysis services and at section G (Physical functioning) the resident was coded as requiring total care of two people with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-03 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review and staff interview the facility, the failed to ensure 3 of 35 residents, Residents (#30, #55 and #6) in the survey sample was seen by the pharmacist for Medication Regimen Review (MRR) on a monthly basis. The findings included: 1. The facility staff failed to review Resident #30's medication regimen for the month of 10/21 and 11/21. Resident #30 was admitted to the facility on [DATE]. Diagnosis for Resident #30 included but not limited to Dementia with behavioral disturbance and major depressive disorder. Resident #30's Minimum Data Set (MDS), a quarterly Assessment Reference Date (ARD) of 12/23/21 scored a 99 indicating short and long term memory problems and with severe cognitive impairment - never/rarely made decisions. The MDS coded Resident #30 requiring total dependence of two with transfer, total dependence of one with dressing, eating, toilet use, personal hygiene and bathing and extensive assistance of one with bed mobility for Activities of Daily Living…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-03 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, clinical record review and facility documentation, the facility staff failed to ensure the recommendation for do a Gradual Dose Reduction (GDR) made on 01/20/22 by the facility's Nurses Practitioner (NP) for 1 of 35 resident (Resident #30) in the survey sample. Resident #30 received 41 extra doses of the unnecessary psychotropic medication Zyprexa 5 mg. The findings included: Resident #30 was admitted to the facility on [DATE]. Diagnosis for Resident #30 included but not limited to Dementia with behavioral disturbance. Resident #30's Minimum Data Set (MDS), a quarterly Assessment Reference Date (ARD) of 12/23/21 scored a 99 indicating short and long term memory problems and with severe cognitive impairment - never/rarely made decisions. The MDS coded Resident #30 requiring total dependence of two with transfer, total dependence of one with dressing, eating, toilet use, personal hygiene and bathing and extensive assistance of one with bed mobility for Activities of Daily Living (ADL)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-03 · tag F0775 — pattern
    Keep complete, dated laboratory records in the resident's record.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, and clinical record review, the facility staff failed to have laboratory reports filed in the resident's clinical record for 1 of 35 residents (Resident #64), in the survey sample. The findings included: Resident #64 was originally admitted to the facility 3/25/19 and readmitted [DATE] after an acute care hospital stay. The current diagnoses included; end-stage renal disease requiring dialysis and benign prostatic hyperplasia. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 2/23/22 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated Resident #64's cognitive abilities for daily decision making were intact. Section O100J was coded for receiving dialysis services and at section G (Physical functioning) the resident was coded as requiring total care of two people with transfers, total care of one person with bathing and toileting,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-03 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interviews, the facility staff failed to store utensils in a clean and sanitary manner. The findings included: On 03/01/22 from 11: 08 AM until 11:58 AM staff were observed with the refrigerator door open retrieving drinks, fruit cups, and sodas from within. The outside refrigerator temperature gauge indicated 43 degrees at the start of the meal tray preparation. The outside temperature gauge registered 56 degrees at (11: 58 AM). At around 12: 12 PM an estimated 14 plate tops fell to the floor in the dining room area from the kitchen serving line. A staff seated in the dining area placed the plates back on serving tray line. On 03/02/22 at 11:18 AM the Dietary Manager was observed to drop a serving spoon on the kitchen floor. The spoon was observed to remain on the floor for approximately 23 minutes. The Dietary Manager was observed to pick the spoon up and place it on the shelf were the bread used to make sandwich's were stored. During an interview on 3/3/22 at 9:02 AM with the Dietary Administrator he was informed of the observations. The Dietary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-03 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility document review, and it was determined that the facility staff failed to maintain an effective antibiotic stewardship program. The findings included: An interview was conducted with the Director of Nursing (DON) on 03/01/22 at approximately 10:52 a.m. When asked who is responsible for the Antibiotic Stewardship and Infection Prevention and Control Program (IPCP), the DON stated, I guess that would be me. When asked what is the process for tracking and trending infections, the DON stated I only monitor culture with sensitivity results. She stated, I don't have the time to track and monitor any other antibiotics. The DON said the last time antibiotic monitoring was done for the facility is by the previous Infection Preventionist (IP) and she left November 31, 2021. The surveyor requested the Infection Control Logs from June 2021 until November 2021. The DON said she was not been able to locate any of the Infection Control Logs for the last 6 months but did provide the phone number for the previous (IP). A phone interview was conducted with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-03-03 · tag F0886 — failed to test for COVID-19 as required — pattern
    Perform COVID19 testing on residents and staff.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, facility document and facility documentation, the facility staff failed to provide evidence of the facility's COVID-19 staff testing for an unvaccinated employee based on the level of community transmission according for the recommended frequency of twice a week. The findings included: An interview was conducted with the Director of Nursing (DON) on 03/01/22 at approximately 10:52 a.m. When asked who is responsible for ensuring the unvaccinated staff (housekeeper #1) was tested for COVID-19 based on the level of community transmission of twice a week, she stated, I guess that would be me. The DON was asked to provide the following: the community transmission level from 01/29/22 - 02/26/22 along with housekeeper #1's as-worked schedule and all her COVID-19 testing from 01/29/22 - 02/26/22. The DON stated, the housekeeper should have been tested twice a week since 01/29/22 until current but it wasn't done. On 03/02/22 at approximately 9:28 a.m., an interview was conducted with housekeeper #1 who stated, I'm have a religious exemption and I'm not vaccinated.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-03 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview and staff interview, the facility's staff failed to ensure 1 resident was treated with dignity and respect while receiving wound care. For 1 of 35 Residents (Resident #22), in the survey sample. The findings included: Resident #22 was originally admitted to the facility on [DATE] after an acute care hospital stay and readmitted on [DATE]. The current diagnoses included; Type 2 Diabetes Mellitus with Diabetic Chronic Kidney Disease and Pressure Ulcer of the Sacral Region. The quarterly-5 day, Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 12/17/2021 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated Resident #22 cognitive abilities for daily decision making were intact. In sectionG(Physical functioning) the resident was coded as requiring extensive assistance of two persons with bed mobility. Extensive assistance of one person physical assist with dressing, eating…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-03 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview and staff interview and during the course of a complaint investigation, the facility's staff failed to ensure privacy while providing wound care for 1 of 35 residents (Resident #31) in the survey sample. The findings included: Resident #31 was originally admitted to the facility 08/16/19 after an acute care hospital stay. The resident has never been discharged from the facility. The current diagnoses included; Infection and Inflammatory Reaction due to other internal joint prosthesis and Osteoarthritis, Right Knee. The quarterly revision, Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 12/23/2021 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated Resident #31 cognitive abilities for daily decision making were intact. In sectionG(Physical functioning) the resident was coded as requiring extensive assistance of two persons with bed mobility, dressing and locomotion on the unit. Requires total dependence of two person with transfers.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-03 · tag F0567 — failed to protect residents' money held by the home — isolated
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a resident personal funds review, resident interview, staff interview and facility document review the facility staff failed to ensure that 1 resident out of 35 residents, (Resident #14) in the survey sample was afforded the right to manage their personal funds. The findings included; Resident #14 was originally admitted to the facility 08/28/2020 and readmitted [DATE] after an acute care hospital stay. The resident has never been discharged from the facility. The current diagnoses included; Acute Kidney Failure, Unspecified and Essential Hypertension. The quarterly, Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 02/16/2022 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 14 out of a possible 15. This indicated Resident #14 cognitive abilities for daily decision making were intact. On 03/01/22 at approximately 11:36 AM., during the initial tour Resident #14 was asked by the surveyor if she had any concerns. She stated, I get $30 a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-03 · tag F0568 — isolated
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a resident personal funds review, resident interview, staff interview and facility document review the facility staff failed to ensure that 1 resident out of 35 residents (Resident #14) in the survey sample was afforded the right to manage their personal funds. The findings included; Resident #14 was originally admitted to the facility 08/28/2020 and readmitted [DATE] after an acute care hospital stay. The resident has never been discharged from the facility. The current diagnoses included; Acute Kidney Failure, Unspecified and Essential Hypertension. The quarterly, Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 02/16/2022 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 14 out of a possible 15. This indicated Resident #14 cognitive abilities for daily decision making were intact. On 03/01/22 at approximately 11:36 AM., during the initial tour Resident #14 was asked by the surveyor if she had any concerns. She stated, I get $30 a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-03 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interviews, clinical record reviews and facility documentation review, the facility staff failed to ensure 2 of 35 residents in the survey sample, (Resident #55 and #3) were given the opportunity to formulate an advance directive. The findings included: The facility staff failed to ensure Resident #55 was given the opportunity to formulate an Advance Directive. Resident #55 was originally admitted to the nursing facility on [DATE]. Diagnosis for Resident #55 included but not limited to Chronic Obstructive Pulmonary Disease (COPD). The current Minimum Data Set (MDS) a quarterly assessment with an Assessment Reference Date (ARD) of [DATE] coded the resident with a 15 of a total possible score of 15 on the Brief Interview for Mental Status (BIMS), indicating no cognitive impairment. Review of the clinical record revealed that there was no advance directive for Resident #55. Review of Resident #55's Physician Order Sheet (POS) for [DATE] revealed the following order: Full Code…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-03 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review; the facility staff failed to ensure the physician and resident representative were informed the medication (Zyprexa) was not decreased from 5 mg to 2.5 mg as ordered for 1 of 35 residents (Resident #30), and the facility staff failed to notify the resident representative and physician of a change in condition in a timely manner for 1 of 35 residents (Resident #316), in the survey sample. The Findings Included: 1. The facility staff failed to notify the physician/Nurse Practitioner (NP) and Resident Representative (RR) that Resident #30's psychotropic medication (Zyprexa 5 mg) was not decreased to 2.5 mg as recommended by the (NP) on 01/20/22. Resident #30 received 41 extra doses of the psychotropic medication Zyprexa. Resident #30 was admitted to the facility on [DATE]. Diagnosis for Resident #30 included but not limited to Dementia with behavioral disturbance. Resident #30's Minimum Data Set (MDS), a quarterly Assessment Reference Date (ARD) of 12/23/21…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-03 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, clinical record review and facility documentation review the facility staff failed to ensure Comprehensive Care Plan Goals were sent upon transfer to the hospital for 1 out of 35 residents in the survey sample, Resident #3. The facility staff failed to ensure Resident #3's Comprehensive Care Plan Goals were sent upon transfer to the hospital on [DATE]. The findings included: Resident #3 was originally admitted on [DATE] and readmitted on [DATE] with diagnoses to include but not limited to Left Hemiparesis, Bipolar Disorder and Muscle Weakness. Resident #3's most recent Minimum Data Set (MDS) was a quarterly assessment with an Assessment Reference Date (ARD) of 12/2/21. The Brief Interview for Mental Status (BIMS) was coded as 15 out of a possible 15, indicating the resident was cognitively intact and capable of daily decision making. Resident #3's Clinical Census was reviewed and revealed the resident was discharged on 11/25/21. Resident #3's Progress Notes were reviewed and are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-03 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, clinical record review and facility documentation review the facility staff failed to ensure a Bedhold notice was sent upon transfer to the hospital for 1 out of 35 residents in the survey sample, Resident #3. The facility staff failed to ensure Resident #3's Bedhold notice was sent upon transfer to the hospital on [DATE]. The findings included: Resident #3 was originally admitted on [DATE] and readmitted on [DATE] with diagnoses to include but not limited to Left Hemiparesis, Bipolar Disorder and Muscle Weakness. Resident #3's most recent Minimum Data Set (MDS) was a quarterly assessment with an Assessment Reference Date (ARD) of 12/2/21. The Brief Interview for Mental Status (BIMS) was coded as 15 out of a possible 15, indicating the resident was cognitively intact and capable of daily decision making. Resident #3's Clinical Census was reviewed and revealed the resident was discharged on 11/25/21. Resident #3's Progress Notes were reviewed and are documented in part, as follows:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-03 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, and staff interviews the facility staff failed to ensure that a Level I Preadmission Screening and Resident Review (PASARR) was conducted prior to admission or within 30 days of admission to the nursing facility for 1 of 35 residents in the survey sample, Resident #3. The facility staff failed to ensure a Level I Preadmission Screening and Resident Review (PASARR) was conducted prior to admission or within 30 days of Resident #3's admission to the facility on 7/23/19. The finding included: Resident #3 was originally admitted on [DATE] and readmitted on [DATE] with diagnoses to include but not limited to Left Hemiparesis, Bipolar Disorder and Muscle Weakness. Resident #3's most recent Minimum Data Set (MDS) was a quarterly assessment with an Assessment Reference Date (ARD) of 12/2/21. The Brief Interview for Mental Status (BIMS) was coded as 15 out of a possible 15, indicating the resident was cognitively intact and capable of daily decision making. Upon review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-03 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, staff interview and clinical record review the facility staff failed to include anticoagulation in the comprehensive care plan, for 1 of 35 resident (Resident #55), in the survey sample. The findings included: The facility staff failed to develop a care plan for Resident #55 who was receiving an anticoagulation medication (Xarelto). Resident #55 was originally admitted to the nursing facility on 09/18/19. Diagnosis for included but not limited to Atrial Fibrillation (A-Fib). The current Minimum Data Set (MDS) a quarterly assessment with an Assessment Reference Date (ARD) of 02/09/22 coded the resident with a 15 of a total possible score of 15 on the Brief Interview for Mental Status (BIMS), indicating no cognitive impairment. The residents MDS was coded for the usage of anticoagulant. The section N on the MDS under medications read as follows: Indicate the number of DAYS the resident receiving the medication during the last 7 days, the MDS was coded for receiving an anticoagulant for 7 days. The resident had a Physician order dated 09/02/20:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-03 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident interviews, staff interviews, and clinical record review, the facility staff failed to review and revise the care plan after the resident's dentures were broken for 1 of 35 residents (Resident #65) in the survey sample. The findings included: Resident #65 was originally admitted on [DATE] and readmitted on [DATE] after an acute hospital stay. The current diagnoses include; chronic kidney Disease, osteoporosis, and diabetes. The significant change Minimum Data Set (MDS) assessment with an assessment reference date (ARD) 2/9/22 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 15 out of a possible 15. This indicated Resident #65 cognitive abilities for daily decision making were intact. In section G (Physical Functioning), the resident was coded as requiring total care of two people with bed mobility, total care of one person with toileting, personal hygiene and bathing, and extensive assistance of one person with eating. At section L0200…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-03 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review, and review of facility documents, the facility's staff failed to ensure a resident who is unable to carry out activities of daily living receives the necessary services to maintain grooming, and personal hygiene for 2 of 35 residents (Resident #31 and #14), in the survey sample. The findings included: 1.Resident #14 was originally admitted to the facility 08/28/2020 and readmitted [DATE] after an acute care hospital stay. The resident has never been discharged from the facility. The current diagnoses included; Acute Kidney Failure, Unspecified and Essential Hypertension. The quarterly, Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 02/16/2022 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 14 out of a possible 15. This indicated Resident #14 cognitive abilities for daily decision making were intact. In sectionG(Physical functioning) the resident was coded as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-03 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, family interviews, staff interviews, and clinical record review, the facility staff failed to ensure a resident with limited range of motion of the left arm received application of the left arm splint as ordered to prevent further decrease in range of motion for 1 of 35 residents, (Resident #13), in the survey sample. The findings included: Resident #13 was originally admitted to the facility 7/15/19 and readmitted [DATE] after an acute care hospital stay. The resident has never been discharged from the facility. The current diagnoses included; stroke with left hemiparesis, aphasia and dysphagia. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 12/16/21 coded the resident as not having the ability to complete the Brief Interview for Mental Status (BIMS). The staff interview was coded for long and short term memory problems as well as moderately impaired for daily decision making. In section G (Physical functioning) the resident was coded as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, staff and resident interviews and during the course of a complaint investigation, the facility staff failed to ensure 1 of 35 residents (Resident #316), in the survey sample was free of accident hazards. Activities of daily Living (ADL) assistance was not provided for a resident that was care planned to have the assistance of one person while bathing/showering which placed the resident at risk for falls. This is a closed record resident. The findings included: Resident #316 was admitted to the facility on [DATE] and discharged on 9/28/21 to an acute care facility. Diagnosis for Resident #316 included but not limited to COVID-19 and Difficulty in walking. Quarterly-5 day, Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 9/01/21 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 10 out of a possible 15. This indicated Resident #316 cognitive abilities for daily decision making were moderately impaired. In…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-03 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident interview, staff interview, and clinical record review, the facility staff failed to address, assess and treat a resident's pain for 1 of 35 residents (Resident #6), in the survey sample. The findings included: Resident #6 was originally admitted to the facility 11/29/19 and readmitted [DATE] after an acute care hospital stay. The current diagnoses included; dementia and heart failure. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 12/10/21 coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 5 out of a possible 15. This indicated Resident #6's cognitive abilities for daily decision making were severely impaired. In section G (Physical functioning) the resident was coded as requiring extensive assistance of one person with bed mobility, transfers, dressing, toileting, and bathing, limited assistance of one person with personal hygiene, and supervision after set-up with eating and locomotion. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-03 · tag F0727 — failed to provide required RN coverage — isolated
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on information obtained during the Sufficient and Competent Nurse Staffing task, the facility staff failed to staff a Registered Nurse (RN) for eight consecutive hours a day on 2/27/22, which could potentially affect all residents care. The findings included: During the nursing staff review for February 28, 2022 through March 3, 2022 the facility staff was unable to verify RN presence in the facility for at least 8 consecutive hours on 2/27/22 On 3/03/22 at approximately 4:38 p.m., the Staffing Coordinator (OSM/Other Staff Member #10) stated that she was unable to present any information verifying a RN was present in the facility for 8 consecutive hours on 2/27/22. She also stated that there should always be an RN on staff. The above findings were shared with the Administrator and Director of Nursing and the Corporate Consultant on 3/03/22 at approximately 9:00 p.m., No comments were made concerning the above issue.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-03 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interviews, and facility document review the facility staff failed to ensure a medication was securely stored for 1 of 35 residents in the survey sample, Resident #53. The facility staff failed to securely store a respiratory inhaler that was observed at the bedside of Resident #53. The findings included: Resident #53 was admitted to the facility on [DATE] with diagnoses to include but not limited to Chronic Obstructive Pulmonary Disease and Pneumonia. Resident #53's most recent Minimum Data Set (MDS) was a 5 day/admission assessment with an Assessment Reference Date of 2/4/22. The Brief Interview for Mental Status (BIMS) was coded as a 15 out of a possible 15 indicating that Resident #53 was cognitively intact and capable of daily decision making. On 3/1/22 at 11:50 a.m. during a room visit with Resident #53 the following observation was made. On the residents nightstand there was one unlabeled Advair 250 mg(milligram) respiratory inhaler with 58 doses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-03 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, medical record review and facility document review the facility staff failed to ensure assistive devices for meal consumption was provided for 1 of 35 resident's in the survey sample, Resident #3. The facility staff failed to ensure Resident # 3's issued built up weighted rocker knife and foam built up fork for self feeding were provided on each meal tray. The findings included: Resident #3 was originally admitted on [DATE] and readmitted on [DATE] with diagnoses to include but not limited to Left Hemiparesis, Bipolar Disorder and Muscle Weakness. Resident #3's most recent Minimum Data Set (MDS) was a quarterly assessment with an Assessment Reference Date (ARD) of 12/2/21. The Brief Interview for Mental Status (BIMS) was coded as 15 out of a possible 15, indicating the resident was cognitively intact and capable of daily decision making. Under Section G Functional Status, Resident #3 was coded as independent with no set up or physical help for eating. Resident #3's current…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-03 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations and staff interviews the facility staff failed to ensure garbage and refuse were disposed of properly. The findings included: Two outside trash dumpster's were observed open with over flowing trash and flies on 3/1/22 at 1:15 P.M. and on 3/2/22 at 12:45 P.M. During an interview with the Maintenance Director on 3/2/22 at 12:45 PM, he stated, the trash was supposed to have been picked up on Monday Feburary 28, 2022.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-03 · tag F0882 — isolated
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and facility documentation, the facility staff failed to designate at least one qualified staff member as the facility's Infection Preventionist (IP). The finding included: An interview was conducted with the Director of Nursing (DON) on 03/01/22 at approximately 10:52 a.m. When asked who is responsible for the Infection Prevention and Control Program (IPCP), the DON stated, I guess that would be me. The DON was asked to provide a copy of her completed specialized training in infection prevention and control, she replied, I have not completed the necessary training. The DON was asked if she had started the specialized training, she replied, No, I have not had time. The DON stated, We have not had an IP since the new (name of company) took over on 12/01/21. A briefing was held with the Administrator, Director of Nursing and Corporate support on 03/03/22 at approximately 3:00 p.m. When asked if the facility had an (IP), the Administrator replied, No. When asked if the facility should have an (IP), they stated, Yes. The surveyor asked, what is the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-03 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, staff interviews and clinical record review, the facility staff failed to ensure 1 out of 35 resident (Resident #35) in the survey sample, was given the opportunity to either refuse or accept a COVID-19 vaccine. The findings included: Resident #45 was admitted to the nursing facility on 01/25/22. Diagnosis for Resident #45 included but not limited to Congestive Heart Failure and COVID-19. The most recent Minimum Data Set (MDS) an admission -5 day assessment with an Assessment Reference Date (ARD) of 01/28/22 coded Resident #45 with an 08 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS), indicating moderate cognitive impairment. An interview was conducted with Resident #45 on 03/03/22 at approximately 10:30 a.m. The resident stated no one has spoken to me about receiving the COVID-19 vaccine. The resident further stated, I'm willing to get the vaccine but I need to be educated on the vaccine first. Resident #45 stated, I'm open to receiving the vaccine especially if my doctor tells me it okay to receive, I don't believe in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-03-01 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, group interview, staff interview and facility records, the facility staff failed to maintain hot water temperatures in resident rooms. The findings included: During the Resident Council Group meeting on 2/26/19 at 11:00 A.M. residents complained of hot water being cold. A random tour of Resident Rooms with the Maintenance Director on 2/26/19 at 12:17 P.M. found hot water temperatures to be as follows: room [ROOM NUMBER] temperature 70 degrees F. room [ROOM NUMBER] temperature 76 degrees F. room [ROOM NUMBER] temperature 72 degrees F. room [ROOM NUMBER] temperature 77 degrees F. room [ROOM NUMBER] temperature 84 degrees F. room [ROOM NUMBER] temperature 78 degrees F. room [ROOM NUMBER] temperature 93 degrees F. During an interview with the Maintenance Director on 2/26/19 at 12:47 P.M. he stated, The hot water has been not at peak temperature for about two weeks. We had a company out this morning to repair the valve, it is not working will need to call them back. A Routine Maintenance &…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-03-01 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, resident interview, clinical record review, and staff interviews, the facility staff failed to provide needed hygienic care for a dependent resident for 1 of 43 residents (Residents #57), in the survey sample. The facility staff failed to provide necessary oral hygiene to remove adhered food and plaque from Resident #57's teeth; and the facility staff failed to provide basic hygienic care to Resident #57's feet to prevent severe dryness and flakiness. The findings included; Resident #57 was originally admitted to the facility 3/14/17 and was readmitted to the facility 6/5/18, after an acute care hospital stay. The current diagnoses included; stroke with hemiplegia, multiple decayed and carious teeth, and high blood pressure. The annual Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 1/4/19, coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 11 out of 15. This indicated Resident #57's daily decision making abilities were moderately impaired. In section G (Physical functioning) the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-03-01 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, resident interviews, clinical record review, and facility document review and in the course of a complaint investigation, the facility staff failed to ensure 1 of 43 residents in the survey sample, Resident #93, was free from a medication timing error. Resident #93 received his pain medication 60 or more minutes later than the prescribed time which interfered with the resident's pain control. The findings include: Resident #93 was admitted to the facility 03/10/2018. Diagnoses included but were not limited to: Aftercare following joint replacement surgery, presence of left artificial knee joint, muscle weakness (Generalized). The resident was no longer in the facility therefore a closed record review was conducted. Resident #93's Minimum Data Set (an assessment protocol) with an Assessment Reference Date of 03/17/2018 was coded with a BIMS (Brief Interview for Mental Status) score of 15 indicating no cognitive impairment. In addition, the Minimum Data Set coded Resident #93 as requiring limited assistance of 1 with bed mobility, dressing and limited…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-03-01 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on information revealed during the Infection Prevention and Control Program review and staff interview, the facility staff failed to have an current and active Infection Prevention and Control Program. The facility staff failed to sign the Infection Prevention and Control Program policy into effect, effective 1/1/2019, and establish an infection control program which investigates collected data to track trends, prevent the onset and the spread of infections or use the data to educate the staff. The findings included: The Infection Prevention and Control Program interview was conducted with the Director of Nursing, 2/28/19 at approximately 3:05 p.m. The Director of Nursing was unable to locate the reviewed and signed Infection Prevention and Control Program for 1/1/2019. During the surveillance plan the Director of Nursing identified five residents with facility acquired urinary tract infections in 1/2019 but she was unable to view the documentation and state the organisms each was growing, if the appropriate antibiotic therapy was administered, if the resident's involved were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-03-01 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, clinical record review, and facility documentation review, the facility staff failed for one (Resident #51) of 43 residents in the survey sample to determine if the resident was capable of self-administering medication. Resident #51 was not assessed or approved to self-administer eye drops. The findings included: Resident #51 was originally admitted to the facility 6/21/18 and has never been discharged . The current diagnoses included; dry eye syndrome. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 1/119/19, coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 10 out of 15. This indicated Resident #51's daily decision making abilities was moderately impaired. In section G (Physical functioning) the resident was coded as requiring supervision of one person with personal hygiene and dressing and set-up assistance with bed mobility, transfers, in room walking, locomotion, eating, and toileting. The active physician orders dated 6/21/18, revealed an order for Refresh…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-01 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and facility document review the facility staff failed to ensure a Plan of Care Summary was sent upon transfer to the hospital for 3 of 43 Residents in the survey sample, Resident # 73, Resident #87 and Resident #57. 1. The facility staff failed to ensure that Resident #73's Plan of Care Summary was sent to the receiving facility upon transfer to the hospital on 1/16/19. 2. The facility staff failed to ensure that Resident #87's Plan of Care Summary was sent to the receiving facility upon transfer to the hospital on 2/25/19. 3. The facility staff failed to ensure that Resident #57's Plan of Care Summary was sent to the receiving facility upon transfer to the hospital on 5/31/18 The findings included: 1. Resident #73 is a [AGE] year old admitted to the facility originally on 5/23/18 and re-admitted on [DATE] with diagnoses to include but not limited to Left Radius Fracture and Chronic Kidney Disease Stage 3. The most recent comprehensive Minimum Data Set (MDS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-01 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and facility document review the facility staff failed to ensure a written notice of Bed-Hold Policy Notice was sent upon transfer to the hospital for 2 of 43 Residents in the survey sample, Resident # 73, and Resident #87. 1. The facility staff failed to ensure that Resident #73 received a written notice of Bed-Hold Policy Notice upon transfer to hospital on 1/16/19. 2. The facility staff failed to ensure that Resident #87 received a written notice of Bed-Hold Policy Notice upon transfer to hospital on 2/25/19. The findings included: 1. Resident #73, a [AGE] year old, admitted to the facility originally on 5/23/18 and re-admitted on [DATE] with diagnoses to include but not limited to Left Radius Fracture and Chronic Kidney Disease Stage 3. The most recent comprehensive Minimum Data Set (MDS) assessment was a 5 day with an Assessment Reference Date (ARD) of 1/28/19. Resident #73's Brief Interview for Mental Status (BIMS) was a 3 out of a possible 15 which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-03-01 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interview and review of the facility's policy, the facility staff failed to accurately code the Minimum Data Set (MDS) assessment for 1 of 43 residents (Residents #57), in the survey sample. The facility staff failed to accurately code Resident #57's Annual Minimum Data Set assessment dated [DATE], in section L (Oral/Dental Status). The findings included; Resident #57 was originally admitted to the facility 3/14/17 and was readmitted to the facility 6/5/18, after an acute care hospital stay. The current diagnoses included; stroke with hemiplegia and high blood pressure. The annual Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 1/4/19, coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 11 out of 15. That indicated Resident #57's daily decision making abilities were moderately impaired. In section G (Physical functioning) the resident was coded as requiring total care of two people with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-03-01 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff interview and review of the facility's policy, the facility staff failed to assure that services provided met professional standards, for 1 of 43 residents (Residents #71), in the survey sample. The facility staff failed to transcribe Resident #71's antibiotic order on 2/1/19. The findings included: Resident #71 was admitted to the facility 10/24/18 and had never been discharged . The current diagnoses included; dementia with Lewy Body. The quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 1/18/19, coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 3 out of 15. That indicated Resident #71's daily decision making abilities was severely impaired. In section G (Physical functioning) the resident was coded as requiring total care of two people with transfers, total care of one person with locomotion, bathing, personal hygiene, and toileting, extensive assistance of two people with bed mobility, and extensive assistance of one person with eating and dressing. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-03-01 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview and a review of clinical records, the facility staff failed to provide podiatry services for 3 residents out of a survey sample of 43 residents. (Resident # 47, # 28 & #57) The findings included: 1. Resident #47's toenails were long, thick and yellowish on both feet. 2. Resident #28's toenails were thick, long and yellowish on both feet. 3. The facility staff failed to ensure Resident #57 received podiatry care for overgrown and thick toe nails. The findings included: 1. Resident # 47 was originally admitted to the facility [DATE]. The current diagnoses included; Hypertension, Heart Failure and Anxiety disorder. The annual Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of [DATE] coded the resident as completing the Brief Interview for Mental Status (BIMS) and scored a 4 which indicated severe cognitive impairment. In section G (Physical functioning) the resident was coded as requiring one person physical assistance with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-03-01 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident record review, resident interviews, staff interviews, and facility document review the facility staff failed to provide pharmaceutical services to include administering medications to 2 of 43 Resident's in the Survey Sample (Resident #67 and #51). 1. The facility staff failed to ensure that Resident #67's medications were consumed on 2/25/19 instead of being left on the bedside table unattended. 2. The facility staff failed to administer Resident #51 ophthalmic drops according to the prescriber's orders. The facility staff allowed Resident #51 to self-administer Refresh eye drops while contaminating the vial. The findings included: 1. Resident #67 is a [AGE] year old admitted to the facility on [DATE] with diagnoses to include but not limited to Dementia, Major Depressive Disorder and Glaucoma. The most recent Minimum Data Set (MDS) assessment is a Quarterly with an Assessment Reference Date (ARD) of 1/14/19. Resident #67's Brief Interview for Mental Status (BIMS) was a 15 out of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-03-01 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on information obtained during a complaint investigation, a closed record review, and a staff interview, the facility staff failed to ensure a resident's drug regimen was free from unnecessary medications for 1 of 43 residents (Resident #92), in the survey sample. The facility staff administered three doses of Keflex (an antibiotic) to Resident #92, secondary to a medication transcription error. The findings included: Resident #92 was originally admitted to the facility 12/6/16, and was discharged from the nursing facility, return not anticipated on 8/6/18. Resident #92's diagnoses included; dementia, atrial fibrillation, heart failure, high blood pressure, kidney failure, and hypothyroidism. The significant change Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 6/21/18, coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 5 out of a possible 15. This indicated Resident #92's cognitive abilities for daily decision making were severely impaired. In section G (Physical functioning) the resident was coded as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-03-01 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, resident interview, clinical record review, and staff interview, the facility staff failed to assure residents received needed dental services for 1 of 43 residents (Residents #57), in the survey sample. The facility staff failed to assist Resident #57 obtain needed dental services for decayed teeth and dental caries (cavities). The findings included; Resident #57 was originally admitted to the facility 3/14/17 and was readmitted to the facility 6/5/18, after an acute care hospital stay. The current diagnoses included; multiple decayed and carious teeth, stroke with hemiplegia and high blood pressure. The annual Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 1/4/19, coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 11 out of 15. This indicated Resident #57's daily decision making abilities were moderately impaired. In section G (Physical functioning) the resident was coded as requiring total care of two people with transfers, total care of one person with bathing, extensive assistance of two…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2022-03-03 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on staff interview and review of facility documents, the facility staff failed to maintain a quality assessment and assurance committee which meets at least quarterly. The findings included: On 3/3/22 at approximately 9:00 p.m., a Quality assessment and assurance (QA&A) interview was conducted with the Administrator. The Administrator stated there had been no QA&A meeting since she arrived 2/7/22 and she was unable to provide documentation of previous QA&A meetings because she was unable to locate the QA&A note book. The Administrator further stated a QA&A meeting had not not scheduled. The Administrator also stated staffing is a system failures and it hadn't been addressed with the Medical Director. On 3/3/22 at approximately 9:00 p.m., the above findings were shared with the Administrator, Director of Nursing and Corporate Consultant. An opportunity was offered to the facility's staff to present additional information but no additional information was provided and no concerns were voiced.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2019-03-01 · tag F0623 — widespread
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, facility document review and the facility's policy, the facility staff failed to notify the Office of the State Long-Term Care Ombudsman in writing of a hospital discharge for 2 of 43 residents (Resident #57 and 73) in the survey sample. 1. The facility staff failed to notify the Long-Term Care Ombudsman of Resident #57's discharge and admission to a local acute care hospital, 5/31/18. 2. The facility staff failed to notify the Office of the State Long-Term Care Ombudsman of Resident #73's discharge to the hospital on 1/16/19. The findings included: 1. Resident #57 was originally admitted to the facility 3/14/17 and was readmitted to the facility 6/5/18, after an acute care hospital stay. The current diagnoses included; stroke with hemiplegia and high blood pressure. The annual Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 1/4/19, coded the resident as completing the Brief Interview for Mental Status (BIMS) and scoring 11 out of 15.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2019-03-01 · tag F0851 — widespread
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a complaint investigation, staff interviews and facility document review the facility staff failed to accurately submit mandatory Payroll Based Journal Quarterly data to include direct care staffing information. The facility staff failed to accurately submit mandatory Payroll Based Journal Quarterly data to include direct care staffing hours for the Director of Nursing for July-September 2018. The findings included: On 2/26/18 at approximately 2:45 PM an interview was held with the Administrator, the Director of Human Resources and the Director of Quality Assurance. This administrative group was asked if there had been a recent audit from an outside accounting firm in regards to the facility's Payroll Based Journal Quarterly data mandatory submission to CMS (Centers for Medicare and Medicaid Services). The Director of Quality Assurance stated, Yes, we have submitted all the information they asked for. During the time we were gathering the information for the audit, I reviewed the Payroll Based Journal that we submitted to CMS for July through September 2018 and realized…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$368,040 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $368,040 — penalty dated 2026-02-20
  • Medicare payment denial — starting 2026-05-23 for 27 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to EASTERN HEALTHCARE GROUP — 18 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.5-0.5 vs chain
Health inspection 1 of 51.8-0.8 vs chain
Staffing 1 of 51.5-0.5 vs chain
Quality measures 4 of 53.0+1.0 vs chain
The other 17 homes this chain runs (chain average 1.5★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
VA SNF OPERATIONS HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 05/01/2024
GITTLESON, LAYLAIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; TRUSTEE OF THE SNFNO PERCENTAGE PROVIDEDsince 05/01/2024
JJ UNITED TROrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST50%since 05/01/2024
DEUTSCHE BANK NEW YORK BRANCHOrganization5% OR GREATER SECURITY INTERESTsince 05/01/2024
NORTHWIND HEALTHCARE DEBT FUND II MASTER REIT LPOrganization5% OR GREATER SECURITY INTERESTsince 05/01/2024
GITTLESON, YEHUDAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 05/01/2024
HAJIMOMENIAN, AMIRIndividualCORPORATE DIRECTORsince 05/01/2024
SHAPIRO, AKIVAIndividualCORPORATE OFFICERsince 05/01/2024
SOMMER, NECHAMAIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 05/01/2024
HC FAMILY TRUSTOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 05/01/2024
VA SNF MASTER CONSULTING LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2024
ZANZIPER FAMILY TRUSTOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 05/01/2024
WOMBOLD, MICHELLEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2024
HYMAN, RACHELIndividualTRUSTEE OF THE SNFsince 05/01/2024
SCHONFELD, AKIVAIndividualTRUSTEE OF THE SNFsince 05/01/2024
OLD DOMINION PROPCO LLCOrganizationADP OF THE SNFsince 05/01/2024
VA 15 MEZZ BORROWER II LLCOrganizationADP OF THE SNFsince 05/01/2024
VA 15 PROPCO HOLDCO II LLCOrganizationADP OF THE SNFsince 05/01/2024
VA SNF PROPCO HOLDINGS II LLCOrganizationADP OF THE SNFsince 05/01/2024
VA SNF REALTY HOLDINGS 1 LLCOrganizationADP OF THE SNFsince 05/01/2024
ZANZIPER, NATALIEIndividualADP OF THE SNFsince 05/01/2024

CMS files one row per role, so the 26 rows in the source record cover these 21 parties — each is shown once here with every role it holds. Nothing is omitted.

12 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$3.2M
Net patient revenuemost recent cost report
+18.2%
Operating marginrevenue minus expenses
$3.5M
Related-party expense135% of expenses
Who pays — share of resident-days
Medicaid 73%Medicare 10%Other / private 18%

About 73% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.5M paid to related parties — landlords or management companies under common ownership — equal to about 135% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$284per resident / day
operating cost
$8,632per month
≈ monthly operating cost
$347per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in VA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.

Typical monthly cost in Virginia
$10,250/mo
Nursing home (semi-private)
$11,680/mo
Nursing home (private)
$6,945/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495204. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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