Northern Cardinal Rehabilitation And Nursing
4775 Bridge Road, Suffolk, VA 23435 · For profit - Corporation · 120 certified beds · (757) 686-0488 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (45) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
- nursing-staff turnover (76%) runs well above the national median (45%)
- its last standard health inspection was over 3 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 26.2% | 14.9% | 15.4% | worse |
| Long-stay residents who lose too much weight | 2.1% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.7% | 0.4% | 0.9% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 1.7% | 1.6% | 2.0% | better |
| Long-stay residents with depressive symptoms | 62.7% | 18.7% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.2% | 3.6% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 31.8% | 15.6% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 20.2% | 20.6% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 88.5% | 94.0% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 5.5% | 4.7% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 25.1% | 21.8% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 3.6% | 14.2% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.9% | 1.3% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 25.8% | 73.6% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 26.1% | 22.3% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 13.7% | 11.5% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.16 | 1.52 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.11 | 1.48 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
44.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 215 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 43.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 92 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.31 therapist hours per resident per day in 2026Q1 — more than 49% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 44.5%CMS range 37.8–50.7 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 14.2%CMS range 11.1–16.7 | 10.7% | Oct 2022–Sep 2024 | worse than U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 43.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 42.4% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 47.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 96.2% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 90.5% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 90.6% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.8% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.0%CMS range 3.3–8.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.85 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 120 beds and averages 108.7 residents a day — about 91% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.20 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.59 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.77 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.73 hrs/resident/day on weekends vs 3.40 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.71 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 76% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 3 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
45 citations, most serious first. The 11 most serious are shown; the remaining 34 are one tap away and print in full.
- Immediate jeopardy · Jcited before2018-03-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility documentation review, and clinical record review, the facility staff failed to maintain a safe environment for 2 of 41 residents in the survey sample (Resident #25 and Resident #4). This citation was originally found at a level four isolated and upon acceptance of the plan of correction, it was lowered to a level two isolated. During initial tour, an oxygen E tank was observed in Resident #40's room. The tank was unsecured. There was approximately 2000 PSI (pounds-force per square inch) reading on the gauge of the tank. It was sitting, without a stand or holder, left of the door going out to the hall. The observation constituted the notification of immediate jeopardy. An additional unsecured oxygen tank was observed sitting in the corner of Resident #4's room. There was approximately 2000 PSI reading on the gauge of the tank. The oxygen tank was in a black sleeve but was not secured at the time of the observation. The findings included: 1.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-08 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility document review, it was determined the facility staff failed to provide complete and accurate documentation for one of eight residents, R3. The findings include: The facility staff failed to evidence complete and accurate documentation for turning and repositioning for R3. R3 was admitted to the facility on [DATE] with diagnosis that included but were not limited to fracture right femur, CVA (cardiovascular accident) and hemiplegia/hemiparesis. R3's most recent MDS (minimum data set) assessment, an admission assessment, with an ARD (assessment reference date) of 10/7/24, coded the resident as scoring a 11 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was moderately cognitively impaired. A review of the MDS Section G-functional status coded the resident as maximal assist for bed mobility/transfer, toileting and eating/hygiene. A review of R3's comprehensive care plan dated 10/7/24 revealed, FOCUS: The resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-04-14 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to ensure that the facility accurately reflected the advance directive status for three of 12 sampled residents (Resident (R) 1, R73, and R109) reviewed for advance directives. Advance directive forms were not present for residents who were identified as DNR (do not resuscitate) status. Although physicians signed forms indicating code status, the forms were not signed by the resident or a health care surrogate named in an advance directive form. The failure to ensure that the facility has current, complete advance directive documentation places residents at risk of not receiving the end of life care they desire and/or having their wishes for code status honored. Findings include: Review of the facility's policy titled, Advance Directives, revised on [DATE], revealed, It is the policy of this facility to support and facilitate a resident's right to request, refuse and/or discontinue medical or surgical treatment and to formulate an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-04-14 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and review of facility policy, the facility failed to notify the resident and/or the resident's representative, as well as the Ombudsman of transfers and the reason for the move in writing for two (Resident (R) 19 and R69) of three residents reviewed for hospitalization. The facility failed to provide a written notice, containing all required information, including the reason, date, and location to which the resident was transferred, as well as information about appeal rights, when R19 and R69 were transferred to the hospital for emergency care. Findings include: 1.Review of the Progress Note tab in R69's electronic medical record (EMR) revealed a progress note dated 09/23/22 and timed 12:23 AM. The note stated that at 10:45 PM, the resident was having a seizure that lasted 10 minutes and, as a result, 911 was called and the resident was sent to the emergency room. An additional progress note dated 09/23/22 and timed 8:07 AM revealed the resident was admitted to the hospital. An admission progress note, dated 09/30/22 at 8:35 PM, revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-04-14 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interviews, clinical record review and facility documentation review, the facility staff failed to invite 3 residents to attended their person-centered care plan and failed to update and revise one resident care plan who had a change in their code status for 4 of 57 residents (Resident #73, #63, #161 and #109) in the survey sample. PARTICIPATION IN CARE PLANNING 1. a. Review of R73's admission Record, located in the electronic medical record (EMR) under the Profile tab, indicated the resident was admitted to the facility on [DATE] with diagnoses that included Alzheimer's Disease with late onset. Review of R73's quarterly Minimum Data Set (MDS) located in the EMR under the MDS tab with an Assessment Reference Date (ARD) of 03/20/23, revealed the resident had a Brief Interview for Mental Status (BIMS) score of three out of 15, indicating the resident was severely cognitively impaired. Review of R73's AHR- Multidisciplinary Care Conference- V 2 document located in the EMR under the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-04-14 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and review of facility policy, the facility failed to ensure one (Resident (R) 63) of five residents reviewed for unnecessary medications received their medication in accordance with accepted professional standards. The facility failed to administer medications in a timely manner as ordered on four of four weekends that were reviewed. Findings include: Review of the Medication Administration policy, revised 12/01/22, revealed it is the facility policy to administer medications within 60 minutes prior to or after the scheduled time. On 04/14/23 at 9:30 AM, a telephone interview with R63's family member (FM63) revealed her mother called her about her medications being late on the weekends. FM63 stated her mother frequently gets her 9:00 AM medications at 12:00 PM on the weekends. Review of the Diagnosis tab in R63's electronic medical record (EMR) revealed her diagnoses included chronic obstructive pulmonary disease, hypertension, Diastolic (congestive) heart failure, major depressive disorder, anxiety disorder, peripheral vascular disease, pain, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-04-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review, the facility failed to ensure that three of 57 sampled residents (Resident (R) 32, R73, and R94) were free of potential accidents while residing in the facility. Specifically, the facility failed to verify placement and function of wander guards (device worn to prevent elopements) for the three residents, who had wandering and/or exit-seeking behaviors. This failure placed the resident at risk for elopement and potential injury. In addition, the facility failed to thoroughly assess one resident (R211) after a fall, as well as conduct a thorough investigation with a root cause analysis to determine the reason for the resident's fall so as to initiate steps to prevent further accidents. Findings include: 1. Review of the facility's policy titled, Elopements and Wandering Residents, revised on 12/01/22, stated, This facility ensures that residents who exhibit wandering behavior and/or are at risk for elopement receive adequate supervision to prevent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-04-14 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of facility policy, the facility failed to ensure staff washed their hands/performed hand hygiene as required during wound care for one (Resident (R) 28) of 57 sampled residents. In addition, soap dispensers needed for handwashing in three resident bathrooms were not functioning properly. This failure involved six (Resident (R) R3, R5, R17, R19, R69, and R162). Findings include: 1. Review of the facility's policy titled, Hand Hygiene, provided by the facility and revised 12/01/22 stated, All staff will perform proper hand hygiene procedures to prevent the spread of infection to other personnel, residents, and visitors. This applies to all staff working in all locations within the facility .Hand hygiene is indicated and will be performed under the conditions listed in, but not limited to, the attached hand hygiene table .The use of gloves does not replace hand hygiene. If your task requires gloves, perform hand hygiene prior to donning gloves, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-04-14 · tag F0947 — failed to train nurse aides adequately — patternEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and review of the Facility Assessment, the facility failed to provide training/education on the required topic of dementia for five of five Certified Nurse Assistants (CNAs) reviewed under the Sufficient and Competent Nursing Staff facility task. This failure had the potential to leave staff unprepared to meet the needs of residents in the facility with a diagnosis of dementia. Findings include: Review of the Facility Assessment-Northern Cardinal, reviewed 02/2023, revealed, The purpose of the assessment is to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. Use this assessment to make decisions about your direct care staff needs, as well as your capabilities to provide services to the residents in your facility. Using a competency-based approach focuses on ensuring that each resident is provided care that allows the resident to maintain or attain their highest practicable physical, mental, and psychosocial well-being .it is to document common diagnoses or conditions in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-14 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and review of facility policy, the facility failed to provide the resident and/or resident representative with a written bed hold notice upon transfer to the hospital for two (Resident (R) 19 and R69) of three residents reviewed for hospitalization. Findings include: Review of the facility policy titled, Bed Hold Notice Upon Transfer, revised 12/01/22, revealed the facility will provide the resident and/or representative with a written notice which specifies the duration of the bed-hold policy and addresses information explaining the return of the resident to the next available bed. 1.Review of the Progress Note tab in R69's electronic medical record (EMR) revealed a progress note, dated 09/23/22 and timed 12:23 AM, which stated that at 10:45 PM, the resident was having a seizure that lasted 10 minutes. As a result, 911 was called and the resident was sent to the emergency room. An additional progress note, dated 09/23/22 and timed 8:07 AM, revealed the resident was admitted to the hospital. An admission progress note, dated 09/30/22 at 8:35 PM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-14 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the Minimum Data Set assessment accurately reflected the resident's status for three (Resident (R) 28, R73 and R211) of 55 sampled residents. The facility failed to ensure that alarm use, oxygen therapy, and falls were accurately coded to reflect the residents' devices, needs, and/or history. This failure placed the resident at risk for unmet care needs. Findings include: 1. Review of the Resident Assessment Instrument (RAI) 3.0 User's Manual revised 10/2019, stated The intent of this section [Section P] is to record the frequency that the resident was restrained by any of the listed devices or an alarm was used, at any time during the day or night, during the 7-day look-back period. Assessors will evaluate whether or not a device meets the definition of a physical restraint or an alarm and code only the devices that meet the definitions in the appropriate categories . Steps for Assessment: 1. Review the resident's medical record (e.g.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 34 citations
- Potential for harm · Dcited before2023-04-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and clinical record review the facility staff failed to ensure 2 residents out of 57 (Resident #57 and 74) in the survey sample who was unable to carry out activities of daily living receives the necessary services to maintain fingernail care and showers. The findings included: 1. Resident #57 was admitted to the facility on [DATE]. Diagnosis included but not limited to Alzheimer's disease, dementia, cerebrovascular accident (CVA) with right sided hemiplegia and hemiparesis. The current Minimum Data Set (MDS) a quarterly assessment with an Assessment Reference Date (ARD) of 02/03/23 coded the resident with a 00 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS), indicating severe cognitive impairment. The MDS coded Resident #57 required total dependence of one with dressing and bathing, extensive assistance of one with bed mobility, transfer, toilet use and personal hygiene and supervision with eating for Activities of Daily Living (ADL) care.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review, the facility failed to provide oxygen therapy as needed for one (Resident (R) 28) of two residents reviewed who required respiratory care received out of a total sample of 57 residents. Oxygen was not continuously delivered at the rate ordered by the physician and was removed by staff who were not qualified to perform this task. Findings include: Review of the facility's policy titled, Oxygen Administration, revised 12/01/22, revealed, Oxygen is administered to residents who need it, consistent with professional standards of practice, the comprehensive person-centered care plans, and the residents' goals and preferences . 2. Personnel authorized to initiate oxygen therapy include physicians, RNs [Registered Nurse], LPNs,[Licensed Practical Nurse] and respiratory therapists. Review of R28's admission Record, located in the electronic medical record (EMR) under the Profile tab, indicated R28 was originally admitted to the facility on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-14 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to ensure that medication irregularities identified by the consultant pharmacist were acted upon for two (Resident (R)35 and R80) of five residents reviewed for unnecessary medication use. The failure to ensure that the physician reviewed and responded to the pharmacist's recommendations placed the residents at risk for unnecessary medications and associated side effects. Findings include: Review of an undated document provided by the facility titled Addressing Pharmacy Recommendations revealed Step 1: Pharmacy recommendations are given to the prescriber/physician. The Director of Nursing (DON) or designee ensure that pharmacy recommendations are delivered to the prescriber/attending physician in a timely manner .Step 2: Nursing to follow through per prescriber's response. DON or designee ensures that recommendations signed by the prescriber are acted upon in the medical record .Step 3: Maintaining a record of addressed pharmacy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-14 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident and staff interview, clinical record review and facility document review, the facility staff failed to ensure 1 of 57 residents (Resident #312) in the survey sample were free of significant medication errors. The findings included: The facility staff failed to ensure the following significant medication Seroquel was administered as ordered to Resident #312. Diagnosis included but not limited to dementia without behavioral disturbance, psychotic disturbance, mood disturbance and anxiety. A review of the Brief Interview for Mental Status (BIMS) admission assessment scored a 13 out of a possible 15 indicating moderate cognitive skills for daily decision-making. Resident #312's care plan created on 04/11/23 identified the resident uses anti-psychotropic medications. The goal set for the resident by the staff was that the resident will be/remain free of psychotropic drug related complications, including movement disorder, discomfort, hypotension, gait disturbance, constipation/impaction, or cognitive/behavioral impairment. Some of the interventions/approaches the staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-04-14 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interviews and facility documentation review the facility staff failed to ensure a bottle of medication (Aspirin 81 mg) was stored in a secured location, accessible to designated staff only. The findings included: On 04/12/23 at 11:25 a.m., a bottle of medication was observed on top of Medication Cart two (2) on the Chesapeake Unit. The nurse assigned to Cart 2 was not in view of the medication cart. The bottle of medication was observed for 4 minutes on top of the medication cart as residents, staff and visitors walked past. On the same day, the Assistant Director of Nursing (ADON) and Unit Manager arrived at the medication cart at 11:29 a.m. They were asked if the bottle of medication left on top of the cart unattended contained any medication. The ADON picked up the bottle of medication; shook the bottle and stated, Yes, there's medication inside the bottle. The ADON stated the medication was Aspirin 81 mg tablets. The ADON stated mediation should never be left on top of the medication when not in direct view. She stated the medication should have been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-14 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy reviews, the facility failed to ensure that three (Resident (R) 38, R62, and R414) of five residents reviewed for vaccine administration, were offered and/or received the pneumococcal series and/or influenza vaccination. Specifically, R38 was not educated or offered the pneumococcal series or influenza vaccination, R62 was not educated or offered the pneumococcal series, and R414 was not offered the influenza vaccination. Findings included: Review of the facility's Immunization Informed Consent Record, revised 2020, revealed a statement that said, I certify that I have received relevant Vaccine Information Statements (VIS) that provide current CDC [Center for Disease Control] information about the vaccine(s) I have elected to receive. I further certify that the benefits and potential side effects of such immunization(s) have been thoroughly explained to me and I do understand such information . Place the original signed and dated copy of this form in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-14 · tag F0885 — failed to notify residents/families about COVID-19 — isolatedReport COVID19 data to residents and families.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and review of facility policy, the facility failed to timely notify the families of two (Resident (R) 63 and R73) of 57 sampled residents by 5:00 PM the following day when the residents tested positive for COVID-19. Findings include: Review of the facility policy titled, Coronavirus Prevention and Response revised 07/18/22, stated, Notify physician, Director of Nursing, Infection Preventionist, and family. Review of the facility's document titled COVID-19 Action Plan revised 02/15/22. stated, Facility will notify and document Medical Director, attending physician, resident and family of positive COVID-19 case/s in the facility as well as emergency plans initiated. Notifications to be documented in PCC [Point Click Care electronic medical record] for residents . Communication plan is activated, and staff are assigned to contact family members at least weekly with updates. Review of the policy titled Notification of Changes with a revised date of 12/01/22 revealed it was the facility's policy to notify the family member/legal representative when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-04-14 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to provide required education and offer immunization to one (Resident (R) 414) of five residents reviewed for immunizations. Specifically, the facility failed to provide education and offer the COVID-19 vaccine to the resident. Findings include: Review of the facility's policy titled, Coronavirus Prevention and Response, revised 07/18/22, revealed, 11. Vaccination Planning a. All facility staff and residents will be encouraged to get vaccinated against SARS-CoV-2. Review of the facility's policy titled, COVID-19 Action Plan, revised 02/15/22, revealed, All residents are to be offered and provided a COVID-19 vaccination(s) as indicated. Any resident who refuses vaccination must have a declination form documented. Education regarding vaccinations must also be offered and recorded in the medical record. Review of R414's admission Record, located in the electronic medical record (EMR) under the Profile tab, indicated the resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-10-03 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interviews, staff interviews, and clinical record review the facility staff failed to administer medications as ordered by the physician for 2 of 42 residents in the survey sample, Resident #3 and #25. The findings included: 1. The facility staff failed to administer medications at the correct time for Resident #3. Resident #3 was admitted to the facility on [DATE] with diagnoses to include, but not limited to, chronic obstructive pulmonary disease (COPD), restless leg syndrome, heart failure and high blood pressure. The current MDS (Minimum Data Set) an annual with an assessment reference date of 8/5/19, coded the resident as scoring a 15 out of a possible 15, indicating the resident's cognition was intact. On 10/1/19 during the initial tour of the facility, the resident was observed in bed and reading a letter. The resident was interviewed on the care and serviced provided by the facility . The resident stated that the staff often administer his medications late. He stated this occurred…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-10-03 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interviews, clinical record review and facility document review, the facility staff failed to determine that it was safe for one of 42 residents in the survey sample to self-administer medications, Resident #7. The findings include: Resident #7 was admitted to the facility on [DATE] with diagnoses to include but not limited to, unspecified dementia, gastro-esophageal reflux disease (GERD), anxiety disorder, major depression and chronic pain syndrome. The current MDS (Minimum Data Set) a quarterly with an assessment reference date of 9/23/19, coded Resident #7 as scoring a 15 out of a possible 15, indicating the resident's cognition was intact. The resident required supervision for all activities of daily living. The pain assessment coded the resident as having experienced pain almost constantly making it difficult to sleep at night and limiting day-to-day activities with a pain level score of 10 out of a possible 10 (zero being no pain and ten as the worst pain you…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-10-03 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interviews, clinical record review and facility document review the facility staff failed to revise the comprehensive person-centered care plan to include medication self-administration for one of 42 residents in the survey sample, Resident #7. The findings include: Resident #7 was admitted to the facility on [DATE] with diagnoses to include but not limited to, unspecified dementia, gastro-esophageal reflux disease (GERD), anxiety disorder, major depression and chronic pain syndrome. The current MDS (Minimum Data Set) a quarterly with an assessment reference date of 9/23/19 coded the resident as scoring a 15 out of a possible 15, indicating the resident's cognition was intact. The resident required supervision for all activities of daily living. The pain assessment coded the resident as having experienced pain almost constantly making it difficult to sleep at night and limiting day-to-day activities with a pain level score of 10 out of a possible 10 (zero being no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-10-03 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interviews, clinical record review and facility documentation review the facility staff failed to meet professional standards for the administration of medications for 1 of 42 residents (Resident #25) in the survey sample. Resident #25 was administered her roommate's medications in error. The findings included: Resident #25 was admitted to the facility on [DATE] with diagnoses to include Type II Diabetes and Depressive Disorder. The current Minimum Data Set (MDS), a quarterly assessment with an Assessment Reference Date (ARD) of 07/29/19, coded the resident with a 12 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS), indicating moderate cognitive impairment. During the Resident Council Meeting held on 10/02/19 at approximately 10:00 a.m., Resident #25 reported she was given her roommates medication. An interview was conducted with the Director of Nursing (DON) on 10/03/19 at approximately 10:05 a.m. The DON said she completed a Medication Error…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-10-03 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident interview, staff interviews and clinical record review the facility staff failed to ensure 3 residents (Resident #15, #57, #288) out of 42 residents in the survey sample, received the necessary services to maintain good personal hygiene. The findings included: 1. For Resident #15, the facility staff failed to provide fingernail care. Resident #15 was admitted to the facility on [DATE]. Diagnosis included but were not limited to, Functional Quadriplegia and Dementia. Resident #15's admission Minimum Data Set (MDS-an assessment protocol) with an Assessment Reference Date of 07/16/2019 coded Resident #15 with a BIMS (Brief Interview for Mental Status) score of 02 indicating severely impaired cognitive skills for daily decision making. In addition, the Minimum Data Set coded Resident #15 as requiring limited assistance of 1 with eating, extensive assistance of 1 with toilet use, extensive assistance of 2 with personal hygiene, dressing, bed mobility and transfer and total dependence…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-10-03 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and clinical record review the facility staff failed to ensure 1 of 42 residents in the survey sample received the appropriate treatment and services to prevent further decrease in range of motion, Resident #57. The facility staff failed to consistently apply the left comfy knee orthosis as ordered. The findings included: Resident #57 was admitted to the facility on [DATE] with diagnoses to include but not limited to, contracture of the left leg and functional quadriplegia (paralysis of all four extremities). The current MDS (Minimum Data Set) an annual assessment with an assessment reference date of 8/26/19 coded the resident as scoring a 2 out of a possible 15 on the brief interview for mental status (BIMS), indicating the resident had severely impaired cognition. The resident was dependent on staff for all activities of daily living (ADL) to include personal hygiene/grooming such as nail care and dressing. The resident had functional limitation of range of motion to both…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-10-03 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interviews, clinical record review and facility documentation review, the facility staff failed to ensure 1 out of 42 residents, Resident #25 was free from the use of unnecessary medications. Resident #25 was administered another resident's medications in error. The findings included: Resident #25 was admitted to the facility on [DATE] with diagnoses to include Type II Diabetes and Depressive Disorder. The current Minimum Data Set (MDS) a quarterly assessment with an Assessment Reference Date (ARD) of 07/29/19, coded the resident with a 12 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS), indicating no cognitive impairment. During Resident Council Meeting held on 10/02/19 at approximately 10:00 a.m., Resident #25 reported she was given her roommates medication. An interview was conducted with the Director of Nursing (DON) on 10/03/19 at approximately 10:05 a.m. The DON said she completed a Medication Error Report on Resident #25; the nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-10-03 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on general observations of the nursing facility, the facility failed to ensure medications were labeled in accordance with currently accepted professional principles in 1 out of 5 medication carts. The findings included: The facility staff failed to ensure medication that was taken out of its original package was identified in a medication cup inside the medication cart. On 10/02/19 at 2:45 p.m., an inspection of the medication cart was made on the Nansemond Unit. The surveyor inspected the cart with Licensed Practical Nurse (LPN) #1. The LPN opened the medication cart and located inside the medication cart was a white plastic medication cup containing 6 pink pills. The LPN had written Aspirin 81 mg on the outside of the medication cup. The LPN stated, No one else is getting (Aspirin) on this shift. The LPN stated, I did not have any Aspirin on this cart so I borrowed from another cart and placed them in the medication cart. When asked if the Aspirin should be in its original container, LPN #1 replied, Yes, the aspirin should be in its original container when stored inside the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-10-03 · tag F0947 — failed to train nurse aides adequately — isolatedEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and documentation review the facility staff failed to ensure 2 out of 6 Certified Nursing Assistants (CNA) received their required annual dementia training. The findings included: On 10/03/19 at approximately 10:15 a.m., the surveyor requested evidence that Certified Nursing Assistant (CNA) #4 and CNA #5 received their annual mandatory training on dementia. On the same day at approximately 5:25 p.m., the Director of Nursing (DON) said the Staff Development Coordinator (SDC) had the facility's annual Skills Fair on July 15-16 2019. The DON said she reviewed the Program/Course Title from the Skills Fair but it did not include education on dementia. The DON stated, I'm not able to provide evidence that CNA #4 and CNA #5 received their yearly mandatory dementia training. The DON stated the Skills Fair should have consisted of all the mandatory training required by the CNA's. The DON presented a list of the training from the Skills Fair presented on 07/15-07/16/19, which consisted of the following training: -Point Click Care Documentation -Transfers -Activities…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2018-03-19 · tag F0655 — patternCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident interview, and staff interview, the facility failed to provide baseline care plan summaries to the resident or the resident's respresentative; and failed to document in the medical record that summaries were provided for 7 of 41 residents in the survey sample (Residents #25, #64, #213, #96, #103, #51, and #57). The findings included: 1. Resident #25 was admitted to the facility on [DATE]. Diagnoses for Resident #25 included but were not limited to COPD (Chronic Obstructive Pulmonary Disease. Resident #5's Quarterly Minimum Data Set (MDS) with an Assessment Reference Date of scored Resident #5 with a score of 15 out of a possible 15 BIMS (Brief Interview for Mental Status) indicating no cognitive impairment. The Resident required two staff person assistance with bed mobility and required one staff person assistance with transfers, locomotion on unit, dressing, toilet use and personal hygiene. The Comprehensive Person Centered Care Plan revised on [DATE] identified a focus…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2018-03-19 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on an extended survey task, a review of the facility's competencies for the Certified Nursing Assistants (CNA) was completed. The facility staff failed to demonstrate the required 12 hours continual competencies were completed for 6 CNAs. The findings included: During an interview with the Staff Development Coordinator (SDC) on 3/19/18 at 10:45 a.m., she stated she and the Director of Nursing (DON) discovered problems existed with the transference of an old paper system of recording required educational competencies to the new electronic portal system. They stated they had not recognized the problem existed until the CNA competencies were requested by this surveyor. They further said, after several days of cross referencing and analysis of educational requirements, as well as interviews, they identified 6 CNA's that had not completed any of their mandatory annual competencies to equal 12 hours. All 6 had 0 hours. The SDC presented a list of the facilities required training that included the following mandatory annual competencies: -Client rights and promotion of independence…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2018-03-19 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation,clinical record review, facility document review, and staff interviews, the facility staff failed to ensure an effective infection control program to help prevent the development and transmission of communicable diseases and infections. 1. The facility staff failed to report and track infection control data for months. 2. The facility staff failed to ensure infection control measures were implemented during a glucometer check to prevent the potential of cross contamination. 3. The facility staff failed to ensure handwashing between feeding of residents in the dining room was implemented to prevent the potential of cross contamination. 4. Facility failed to ensure resident # 96 nebulizer was stored in a sanitary manner. 5. Facility failed to store respiratory equipment in a sanitary manner for resident #103. The findings included: 1. On 3/16/18 at approximately 2:00 p.m. the facility Infection Control Program was reviewed with the Infection Control Nurse RN (Registered Nurse) #5. The review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-03-19 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, clinical record review and facility documentation review, the facility staff failed to invite 2 of 41 residents in the survey sample, to attend their person centered care plan meeting (Resident #10 and #75). The findings included: 1. Resident #10 was originally admitted to the facility on [DATE]. Diagnosis for Resident #10 included but not limited to Heart Failure and Diabetes Mellitus. The current Minimum Data Set (MDS), a quarterly assessment with an Assessment Reference Date (ARD) of 2/26/18 coded the resident with an 11 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS), indicating moderate cognitive impairment. In addition, the MDS coded Resident #75 with total dependence of two with bathing, transfer, and personal hygiene, and total dependence of one with toilet, extensive assistance of two with bed mobility and dressing. During the initial tour on 3/12/18 at approximately 3:19 p.m., an interview was conducted with Resident #75 who…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-03-19 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, resident interview, and facility documentation review, the facility staff failed notify the physician and resident representative of an abuse allegation with injury for one (1) of 41 residents (Resident #75) in the survey sample. The finding included: Resident #75 was admitted to the facility on [DATE]. Diagnosis for Resident #75 included but not limited to Type II Diabetes and Hypertension The current Minimum Data Set (MDS), a quarterly assessment with an Assessment Reference Date (ARD) of 2/9/18 coded the resident with a 15 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS) indicating no cognitive impairment. In addition, the MDS coded Resident #75 with extensive assistance of one transfers, bed mobility, dressing, toilet use, personal hygiene and bathing. The resident was coded to have verbal behaviors directed at others, and other behaviors directed at others, 4 to 6 days out of the 7-day assessment period. She was also coded for reject care 1 to 3 days…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-03-19 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and facility documentation, the facility staff failed to ensure Medicare Beneficiary Notices were issued to 2 of 41 residents (Residents #75 and #94) in the survey sample. The findings included: 1. Resident #75 was admitted to the nursing facility on 1/11/18 with a diagnosis of congestive heart failure (CHF), neuropathy and difficulty walking. The Minimum Data Set (MDS) admission assessment dated [DATE] coded the resident with a 15 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS) which indicated the resident was intact in the skills needed for daily decision making. On review of the Beneficiary Notification Checklists provided by the facility to surveyors it was noted that Resident #75 was not listed for having been issued the SNF ABN (Skilled Nursing Facility-Advanced Beneficiary Notice, form CMS-10055). The resident had received a NOMNC (Notice of Medicare Provider Non-Coverage- form CMS-10123), however no copies of the SNF…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-03-19 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff and resident interview, and the investigation of a Facility Reported Incident (FRI), The facility staff failed to ensure privacy and confidentiality was maintained for two residents (Resident #34 and #163) in the survey sample of 41 residents. The findings included: 1. Resident #163 was admitted to the facility on [DATE] with diagnoses which included quadriparesis due to severe spinal canal stenosis with advanced cord compression at C2-3 and C3-4. This resident had diagnoses of Cervical spine DJD and neck pain, prerenal azotemia, type 2 diabetes, hypertension, thrombocytopenia. No Minimum Data Set information was available due to the resident's short stay in the facility. During the investigation of a FRI dated 2/14/18 Resident #163's roommate complained of staff treating him roughly. The roommate stated to the nursing staff, You are on camera. Resident #163 was discharged from the facility on 2/12/18. During an interview on 3/16/18 at 2:15 P.M. with the Director of Nursing (DON)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-03-19 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, resident interview, and review facility documentation, the facility staff failed to notify the State Survey Agency of an allegation of abuse in a timely manner for 2 of 41 residents (Resident #75 and 34) in survey sample. 1. The facility staff failed to report to the State Survey Agency an allegation of abuse involving Resident #75 within 24 hours of their knowledge of the incident. 2. 1. The facility staff failed to ensure the results of an investigation of alleged abuse involving Resident #34 was reported to the State Survey Agency within 5 days. The finding include: 1. Resident #75 was admitted to the facility on [DATE]. Diagnosis for Resident #75 included but not limited to Type II Diabetes and Hypertension. The current Minimum Data Set (MDS), a quarterly assessment with an Assessment Reference Date (ARD) of 2/9/18 coded the resident with a 15 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS) indicating no cognitive impairment. In addition, the MDS coded…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-03-19 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, and staff interviews the facility staff failed complete a thorough investigation of a Facility Reported Incident (FRI) for 1 resident (Resident #34) in the survey sample of 41 residents. The findings included: Resident #34 was admitted to the facility on [DATE]. This resident was admitted with diagnoses which included benign prostatic hyperplasia with lower urinary tract symptoms, Type 2 Diabetes Mellitus, dependence on renal dialysis, chronic obstructive pulmonary disease, severe protein - calorie malnutrition, acute embolism and thrombosis, chronic kidney disease, and cognitive communication deficit. An Initial Minimum Data Set (MDS) dated [DATE] assessed this resident in the area of Hearing, Speech and Vision as having no concerns. In the area of Cognitive Patterns this resident was assessed as having a Brief Interview for Mental Status (BIMS) as having a score of (13). In the area of Cognitive Patterns this resident was coded as having no concerns. In the area of Mood, this resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-03-19 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, clinical record review, and facility documentation review, the facility staff failed send a copy of the Bed-Hold Policy for 1 of 41 residents in the survey sample (Resident #109). The facility staff failed to provide Resident #109 or the resident's representative, with a written or a copy of the bed hold policy after being transferred to the hospital on 1/20/18. The finding include: Resident #109 was originally admitted to the facility on [DATE]. Diagnosis for Resident #10 included but not limited to Heart Failure and Seizures. The current Minimum Data Set (MDS), a comprehensive assessment with an Assessment Reference Date (ARD) of 02/26/18 coded the resident with a 02 out of a possible score of 15 on the Brief Interview for Mental Status (BIMS) indicating severe cognitive impairment. In addition, the MDS coded Resident #109 with total dependence of with eating and bathing, extensive assistance of two with bed mobility and toilet use, extensive assistance of one with dressing and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-03-19 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interviews, staff interviews, facility documentation review, and clinical record review, the facility staff failed to review and revise the comprehensive care plan for 1 of 41 residents in the survey sample (Residents #263 and #34). The facility failed to include painful thickened toenails on the care plan for Resident # 263. The findings included: Resident #263 was admitted to the facility on [DATE]. Diagnoses for Resident #263 included but are not limited to Chronic Pain Syndrome, Anxiety and Mycotic Toenails. Resident #263's Significant Change Minimum Data Set (an assessment protocol) with an Assessment Reference Date of 1/22/18 scored Resident #263 with a BIMS (Brief Interview for Mental Status) score of 15 of a possible 15 indicating no cognitive impairment. The Resident was dependent on one staff person for dressing, toilet use, and hygiene needs. The Comprehensive Person Centered Care Plan last revised 1/29/18 did not include a focus area of thickened, long, painful…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-03-19 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, facility documentation review, clinical record review, and in the course of a complaint investigation, the facility staff failed to follow physician orders and to ensure insulin and glucometer checks were done per plan of care for 1 resident of 41 Residents in the survey sample (Resident #267). The findings included: Resident #267 was admitted to the facility on [DATE]. Diagnoses for Resident #267 included but are not limited to Diabetes Mellitus. Resident #261's admission Minimum Data Set (MDS) with an Assessment Reference Date of 3/28/17 scored Resident #267 with a BIMS score of 14 of a possible 15, indicating no cognitive impairment. Resident #267's Patient Centered Care Plan documented a 3/23/17 Focus Area of Diabetes. The Goal documented the resident would be free from signs and symptoms of hyperglycemia throughout the review date. One intervention documented was Sliding Scale Insulin as ordered. Resident #267's 3/21/17 Physician orders documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-03-19 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interviews, staff interviews, facility documentation review, and clinical record review, the facility staff failed to ensure Podiatry services were provided in a timely manner for 1 Resident of 41 Residents in the survey sample (Resident # 263). The findings included: Resident #263 was admitted to the facility on [DATE]. Diagnoses for Resident #263 included but are not limited to Chronic Pain Syndrome, Anxiety, and Mycotic Toenails. Resident #263's Significant Change Minimum Data Set (MDS) with an Assessment Reference Date of 1/22/18 scored Resident #263 with a BIMS (Brief Interview for Mental Status) score of 15 of a possible 15 indicating no cognitive impairment. The Resident was dependent on one staff person for dressing, toilet use, and hygiene needs. The Comprehensive Person Centered Care Plan last revised 1/29/18 did not include a focus area of thickened, long, painful toenails. Resident #263's last documented Podiatrist visit was on 5/10/17. A Podiatry note dated 3/19/18…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-03-19 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interviews, staff interviews, facility documentation review, and clinical record review, the facility staff failed to ensure pain management with prescribed Fentanyl Patch after Hospice services were discontinued for 1 Resident of 41 residents in the Survey Sample (Resident # 263). The findings included: Resident #263 was admitted to the facility on [DATE]. Diagnoses for Resident #263 included but are not limited to Chronic Pain Syndrome, Anxiety and Mycotic Toenails. Resident #263's Significant Change Minimum Data Set (an assessment protocol) with an Assessment Reference Date of 1/22/18 scored Resident #263 with a BIMS (Brief Interview for Mental Status) score of 15 of a possible 15 indicating no cognitive impairment. The Resident was dependent on one staff person for dressing, toilet use, and hygiene needs. The Comprehensive Person Centered Care Plan last revised 1/30/18 identified the Resident at risk for pain related to the diagnosis of Chronic Pain Syndrome, Anxiety, Chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2018-03-19 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and clinical record review, the facility staff failed to communicate ongoing assessments of condition and monitoring for complications before and after dialysis treatments for 1 of 41 residents in the survey sample (Resident #51). The Facility staff failed to communicate ongoing assessments for Resident #51 who attended outpatient dialysis three days per week on Tuesday, Thursday and Saturday. The findings include: Resident #51 was admitted to the nursing facility on 1/17/18 with diagnoses that included end stage renal disease (ESRD), high blood pressure and gastroesophageal reflux disease (GERD). The most recent Minimum Data Set (MDS) assessment dated [DATE] assessed the resident on the Brief Interview for Mental Status (BIMS) with a score of 15 out of a possible 15, which indicated the resident was fully intact with cognitive skills for daily decision making. The resident was coded to receive outpatient dialysis treatments. Resident #51's physician orders contained an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-03-19 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, facility documentation review, and clinical record review, the facility staff failed to ensure medications accepted from family or outside sources were reconciled by the facility for 1 of 41 residents in the survey sample (Resident #5). The findings included: Resident #5 was admitted to the facility on [DATE]. Diagnoses for Resident #5 included but are not limited to Parkinson's disease. Resident #5's Quarterly Minimum Data Set (MDS) with an Assessment Reference Date of 2/19/18 scored Resident #5 with a BIMS score of 15 out of a possible 15, indicating no cognitive impairment. The Resident was dependent on staff for dressing, toilet use, personal hygiene, bed mobility and transfers. The Comprehensive Person Centered Care Plan last revised 10/23/17 identified the Resident used a Duopa Pump via PEG Tube for Parkinson's disease. The goal was to not have discomfort or complications related to Parkinson's disease through review date. One intervention included: Administer Duopa…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2018-03-19 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and staff interview, the facility staff failed to ensure medical records were accurately documented for 1 of 41 residents in the survey sample (Resident #413). Facility staff failed to maintain accurate Treatment Administration Record (TAR). The findings included: Resident #413 was admitted to the facility on [DATE], diagnoses included but not limited to GI bleed, hyperlipidemia, hereditary hemochromatosis, essential hypertension, atherosclerotic heart disease, acute embolism and thrombosis of left lower extremity, metabolic encephalopathy, and chronic liver disease. This resident was admitted on [DATE] and discharged on [DATE] and did not have an MDS completed. A Care Plan dated [DATE] indicated: Focus - Diuretic therapy related to edema. Goal - Resident will be free of discomfort or adverse side effects of diuretic therapy through the next review date. Interventions - Administer Lasix as ordered, Administer medications as ordered, Monitor dose, Report pertinent lab results…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to EASTERN HEALTHCARE GROUP — 18 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.5 | -0.5 vs chain |
| Health inspection | 2 of 5 | 1.8 | +0.2 vs chain |
| Staffing | 1 of 5 | 1.5 | -0.5 vs chain |
| Quality measures | 2 of 5 | 3.0 | -1.0 vs chain |
The other 17 homes this chain runs (chain average 1.5★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| VA SNF OPERATIONS HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | 100% | since 05/01/2024 |
| JJ UNITED TR | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 50% | since 05/01/2024 |
| YDI EASTERN HOLDCO LLC | Organization | INDIRECT OWNERSHIP INTEREST | — | since 05/01/2024 |
| DEUTSCHE BANK NEW YORK BRANCH | Organization | 5% OR GREATER SECURITY INTEREST | — | since 05/01/2024 |
| NORTHWIND HEALTHCARE DEBT FUND II MASTER REIT LP | Organization | 5% OR GREATER SECURITY INTEREST | — | since 05/01/2024 |
| SHAPIRO, AKIVA | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 05/01/2024 |
| HC FAMILY TRUST | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/01/2024 |
| VA SNF MASTER CONSULTING LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 05/01/2024 |
| YDI IRREVOCABLE TRUST | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 05/01/2024 |
| ZANZIPER FAMILY TRUST | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/01/2024 |
| CHARD, JAMIE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/01/2024 |
| GITTLESON, YEHUDA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 05/01/2024 |
| HAJIMOMENIAN, AMIR | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 12/28/2023 |
| SOMMER, NECHAMA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 05/01/2024 |
| NORTHERN CARDINAL PROPCO LLC | Organization | ADP OF THE SNF | — | since 05/01/2024 |
| VA 15 MEZZ BORROWER II LLC | Organization | ADP OF THE SNF | — | since 05/01/2024 |
| VA 15 PROPCO HOLDCO II LLC | Organization | ADP OF THE SNF | — | since 05/01/2024 |
| VA SNF REALTY HOLDINGS 1 LLC | Organization | ADP OF THE SNF | — | since 05/01/2024 |
| GITTLESON, LAYLA | Individual | ADP OF THE SNF | — | since 05/01/2024 |
| ZANZIPER, NATALIE | Individual | ADP OF THE SNF | — | since 05/01/2024 |
CMS files one row per role, so the 27 rows in the source record cover these 20 parties — each is shown once here with every role it holds. Nothing is omitted.
13 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
What families pay in VA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495206. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2023-04-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
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