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Mountain Laurel Rehabilitation And Nursing

514 North Main Street, Rural Retreat, VA 24368 · For profit - Limited Liability company · 120 certified beds · (276) 686-7000 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuseResident-funds citation (F0565)Behavioral-health or dementia-care citations — no harm found (F0740, F0758)3 immediate-jeopardy citations$198,489 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Apr 2025
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • inspectors cited 3 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (87) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $198,489 in federal fines (most recent 2025-04-08)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • nursing-staff turnover (63%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
306 S Main St · (276) 686-4007 · Call to confirm hours
Pharmacy
580 N Main St · (276) 686-5073 · Call to confirm hours
Grocery
576 N Main St · (276) 686-8673 · Call to confirm hours
Park
White Rock Mountain · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased6.1%14.9%15.4%better
Long-stay residents who lose too much weight6.4%5.4%5.4%worse
Long-stay residents with a catheter left in their bladder0.2%0.4%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection2.3%1.6%2.0%worse
Long-stay residents with depressive symptoms11.8%18.7%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury5.2%3.6%3.3%worse
Long-stay residents whose ability to walk worsened6.1%15.6%16.1%better
Long-stay residents on antianxiety or hypnotic medication35.5%20.6%18.9%worse
Long-stay residents given the seasonal flu vaccine94.2%94.0%95.3%typical
Long-stay residents with pressure ulcers1.4%4.7%4.7%better
Long-stay residents with worsening bladder/bowel control17.7%21.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table11.2%14.2%17.1%better
Short-stay residents who newly got an antipsychotic medication1.5%1.3%1.4%typical
Short-stay residents given the seasonal flu vaccine16.5%73.6%79.4%worse
Short-stay residents rehospitalized after admission24.0%22.3%22.6%typical
Short-stay residents with an outpatient ER visit25.5%11.5%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.661.521.67typical
Long-stay outpatient ER visits per 1,000 resident days2.651.481.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

29.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 105 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

29.0%U.S. median 51.5%
Got home and stayed home
12.1%U.S. median 10.7%
Went back to hospital
54.5%U.S. median 56.6%
Met the expected recovery
0.26U.S. median 0.31
Therapy hours / resident / day
0.15hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 54.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 33 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 38% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF29.0%CMS range 22.6–35.251.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.1%CMS range 8.8–16.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge54.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge39.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge51.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified94.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge95.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay3.5%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.8%CMS range 5.7–14.87.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.251.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.43
RN hours/ resident / day
1.07
LPN hours/ resident / day
1.63
Aide hours/ resident / day
3.14
Total nurse hours/ resident / day
0.18
RN hoursweekends
62.6%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 101.7 residents a day — about 85% occupied, or roughly 18 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.14 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.43 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.63 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.60 hrs/resident/day on weekends vs 3.35 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 0.53 to 0.18 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 63% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

56
deficiencies at the latest standard inspection (2025-04-08)
13
at the previous standard inspection (2023-08-14)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

87 citations, most serious first. The 18 most serious are shown; the remaining 69 are one tap away and print in full.

  • Immediate jeopardy · J2025-04-08 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, clinical record review, and facility document review, and in the course of a complaint investigation, the facility staff failed to protect a resident's right to be free from physical and mental abuse for one (1) of fifty-five (55) sampled residents (Resident #454). The scope and severity were originally cited at Immediate Jeopardy, Level IV isolated, beginning on 8/30/24, and was reduced to a Level III isolated after the facility was cleared of Immediate Jeopardy. The facility staff provided an abatement plan that was verified by the survey team through additional observations, interviews, and document reviews. The facility staff was notified that Immediate Jeopardy was removed on 4/3/25 at 5:30 PM. The findings include: For Resident #454, the facility staff failed to protect the resident's right to be free of physical and mental abuse by a licensed practical nurse (LPN) during an incident that occurred on 8/30/24 between the resident and the LPN. Resident #454's diagnosis list indicated diagnoses that included, but were not limited to, Atrial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2025-04-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, clinical record review, and facility document review, the facility staff failed to provide treatment and care services in accordance with professional standards of practice for twenty-one (21) of fifty-five (55) sampled residents (Resident #103, Resident #453, Resident #41, Resident #17, Resident #454, Resident #71, Resident #153, Resident #32, Resident #40, Resident #50, Resident #78, Resident #254, Resident #255, Resident #13, Resident #85, Resident #93, Resident #23, Resident #96, Resident #353, Resident #100, and Resident #55). The scope and severity were originally cited at Immediate Jeopardy, Level IV isolated for Resident #103 and Resident #453, beginning on 2/24/25, and was reduced to a Level III isolated after the facility was cleared of Immediate Jeopardy. The facility staff provided an abatement plan that was verified by the survey team through additional observations, interviews, and document reviews. The facility staff was notified that Immediate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2025-04-08 · tag F0742 — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. For R454, the facility staff failed to appropriately assess and treat a hospice patient with a history of trauma, by involving the family in the comprehensive admission assessment and administering medications ordered by the provider for paranoia and agitation. R454's diagnoses according to the facility diagnoses sheet, included but were not limited to, other seizures, chronic obstructive pulmonary disease, hypertension, anxiety, heart failure, personal history of suicidal behavior, traumatic brain injury, major depressive disorder, and vascular dementia with psychotic disturbance. R454's minimum data set (MDS) assessment with an assessment reference date of [DATE] assigned the resident a brief interview for mental status score of 11 out of 15 indicating moderate cognitive impairment. There was no mood indicators captured on the assessment and the only behavior identified was wandering which occurred one to three days during the lookback period. Under the section for preferences for customary routine and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-04-08 · tag F0675 — failed to support quality of life — isolated
    Honor each resident's preferences, choices, values and beliefs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    2. For Resident #13 the facility staff failed to sent resident to day support program. Resident #13's face sheet listed diagnoses which included spastic quadriplegic cerebral palsy, unspecified intellectual disabilities, and anxiety. Resident #13's most recent minimum data set with an assessment reference date of 02/07/25 assigned the resident a brief interview for mental status score of 15 out o15 in section C, cognitive patterns. This indicates that the resident is cognitively intact. Resident #13's comprehensive care plan was reviewed and contained care plans for Resident perceives that daily routine is much different than that of community living, Self-Care Deficit-Total dependent on staff for completion of ADL's (activities of daily living) related to CP (cerebral palsy), functional quadriplegia and intellectual disability and Resident with Level II assessment: Specialized Services: Day Support/Transport (Resident is already attending day support wit . (name omitted) according to his . (name omitted) service plan they are providing transport). Interventions for these care plans…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-04-08 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility document review, the facility staff failed to obtain the provider ordered laboratory test urinalysis for 1 of 55 sampled residents, Resident #21. This resulted in Resident #21 being transferred to a higher level of care and being treated in the emergency department with IV (intravenously) fluids and an antibiotic for a urinary tract infection (UTI), dehydration, and altered mental status. The findings include. For Resident #21 the facility staff failed to obtain the provider ordered laboratory test urinalysis. The provider ordered a urinalysis on 02/25/25. This urinalysis was not obtained, Resident #21 was transferred to a higher level of care on 03/08/25 and treated in the emergency department with IV fluids and an antibiotic for a UTI, dehydration, and altered mental status. Resident #21's face sheet included the diagnoses chronic kidney disease stage 4, history of malignant neoplasm of bladder, and diabetes. Resident #21 had a history of UTI's.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-04-08 · tag F0776 — isolated
    Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
    What the surveyor found here — an excerpt from the official record, may be distressing

    2. For Resident #93, the facility staff failed to follow the medical provider order to obtain a chest x-ray (CXR) in a timely manner. Resident #93's diagnosis list indicated diagnoses, which included, but not limited to Cerebral Infarction, Metabolic Encephalopathy, Convulsions, Unspecified Psychosis, Major Depressive Disorder, and Generalized Anxiety Disorder. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 2/15/25 assigned the resident a brief interview for mental status (BIMS) summary score of 11 out of 15 indicating the resident was moderately cognitively impaired. Resident #93's clinical record included a nursing progress note dated 1/05/25 at 1:10 PM which read in part Nurse was notified by CNA [certified nursing assistant] and another nurse that resident appeared to be choking. Resident was observed having a large piece of sausage/hamburger patty in his hand. Resident began coughing and gagging. Resident expelled two large pieces of meat when he coughed .On call provider [name omitted] notified .request a speech consult, chest x-ray to rule…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-04-08 · tag F0777 — isolated
    Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident, family and staff interviews, clinical record review and facility document review, the facility staff failed to promptly notify the provider of diagnostic results requiring urgent follow up for 1 of 55 residents in the survey sample, resident # 17 (R17). The findings included: R17's diagnoses included but were not limited to AV block complete, presence of cardiac pacemaker, essential hypertension, and asthma. The minimum data set (MDS) assessment with an assessment reference date of 2/14/25 assigned the resident a brief interview for mental status score (BIMS) of 15 out of 15 indicating intact cognition. On 3/31/25 at 1:30 PM this surveyor interviewed R 17 and a visiting family member. The family member asked if I had gotten their complaint. This surveyor asked what their concern was and they stated, In February, she was sick, she felt bad all weekend. My sister and her family were here visiting with her and she was just peaked. On Monday they called me, and said her heart rate was 32 and had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-12-04 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, clinical record review, and facility document review, the facility staff failed to provide pain management to residents consistent according to professional standards of practice, and the medical provider orders for 1 of 17 sampled residents (Resident #1). The findings included: For Resident #1, the facility staff failed to administer the narcotic pain medication, Oxycodone for greater than seven (7) hours after the resident complained of pain. Oxycodone was available in the facility for administration during this time. Resident #1's pain was due to recent abdominal surgery which removed a portion of the sigmoid colon with end colostomy. This surgery resulted in an abdominal wound measuring 20 cm long x 11 cm wide x 5 cm deep. The facility staff failed to address Resident #1's pain, causing undue stress and continued discomfort for the resident. This was a closed record review. Resident #1's diagnoses included Injury of [NAME] Colon, Centrilobular Emphysema, Chronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-08 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, resident interview, staff interview, and facility document review the facility staff failed to consider the views of the resident group and act promptly upon the grievances and recommendations of the group concerning issues of resident care and life in the facility and the facility staff failed to demonstrate a response to the concerns of the group. The findings include: For the Resident Council, the facility staff failed to follow-up on concerns and issues regarding not having knives with meals and/or having only plastic knives with meals. Surveyor reviewed Resident Council Minutes for October 16,2024 and the minutes read in part, .We are going to start asking our families to bring in knives so we can cut our meat & spread our butter and jelly-This concern has been beat to death with no results!!!!!! . Surveyor reviewed Resident Council Minutes for 11/20/24 and the minutes read in part, .Dietary .On weekends about every weekend we are receiving foam plates and plastic utensils Why is this?? . Surveyor reviewed Resident Council Minutes for 12/18/24 and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-08 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    6. For Resident #93, the facility staff failed to accurately complete the resident's DDNR (Durable Do Not Resuscitate) Order form. All boxes on the DDNR Order form were left unchecked. Resident #93's diagnosis list indicated diagnoses, which included, but not limited to Cerebral Infarction, Metabolic Encephalopathy, Convulsions, Unspecified Psychosis, Major Depressive Disorder, and Generalized Anxiety Disorder. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 2/15/25 assigned the resident a brief interview for mental status (BIMS) summary score of 11 out of 15 indicating the resident was moderately cognitively impaired. A review of Resident #93's clinical record revealed a medical provider order dated 11/13/24 stating Do NOT Resuscitate. Resident #93's clinical record included a Virginia Department of Health Durable Do Not Resuscitate Order dated 11/13/24 and signed by the provider and resident. The DDNR Order form read in part under section 1, .I further certify (must check 1 or 2): 1. The patient is CAPABLE of making an informed decision about…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-08 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. The facility staff failed to ensure a comfortable, homelike environment for the residents of the facility by failing to ensure residents have knives included with their meals. The findings include: On 4/1/25, some members of the survey team observed multiple resident's during the breakfast meal and none of the residents observed had knives with their meals. Surveyor reviewed Resident Council Minutes for October 16,2024 and the minutes read in part, .We are going to start asking our families to bring in knives so we can cut our meat & spread our butter and jelly-This concern has been beat to death with no results!!!!!! . Surveyor reviewed Resident Council Minutes for 11/20/24 and the minutes read in part, .Dietary .On weekends about every weekend we are receiving foam plates and plastic utensils Why is this?? . Surveyor reviewed Resident Council Minutes for 12/18/24 and the minutes read in part, .Dietary .Plastic dishes have been omitted but we are still receiving plastic silverware (forks & spoons) (Repeat…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-08 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, employee record review, and facility document review, the facility staff failed to implement their policy regarding new hires for 13 of 25 new hires. New hires #1, #2, #3, #6, #11, #12, #13, #15, #18, #19, #22, #23, and #25. The findings include. The facility staff failed to follow their Abuse, Neglect, and Exploitation policy and procedure regarding screening of new hires. On 03/31/25 upon entrance to the facility the team leader requested the facility policy regarding abuse and neglect. This policy was provided to the survey team and was titled, Abuse, Neglect, and Exploitation. Date reviewed/revised 10/01/21. This policy read in part, It is the policy of this facility to provide protections for the health, welfare and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation .Screening .Potential employees will be screened for a history of abuse, neglect, exploitation, or misappropriation of resident property .Background, reference, and credentials' checks shall be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-08 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility document review, the facility staff failed to provide written notification of reasons for transfer and/or discharge to the resident and the resident's representative(s) for four (4) of fifty-five (55) sampled residents, (Resident #63, Resident #103, Resident #455, and Resident #21) and the facility staff failed to provide evidence the ombudsman was notified of transfer and/or discharge for one (1) of fifty-five (55) sampled residents (Resident #455). The findings include: 1.For Resident #63 the facility failed to provide written notification of reason for transfer and/or discharge to the resident and resident representative for a hospital discharge on [DATE]. Resident #63's diagnosis list indicated diagnoses that included but were not limited to Cerebral Infarction Affecting Right Dominant Side, Type 2 Diabetes Mellitus, Repeated Falls, Chronic Kidney Disease, Peripheral Vascular Disease, Dementia, Mood Affective Disorder, Depression, Anxiety,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-08 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. For Resident #63 the facility failed to provide the resident and/or the resident's representative with the facility bed-hold policy upon transfer on 1/10/25. Resident #63's diagnosis list indicated diagnoses that included but were not limited to Cerebral Infarction Affecting Right Dominant Side, Type 2 Diabetes Mellitus, Repeated Falls, Chronic Kidney Disease, Peripheral Vascular Disease, Dementia, Mood Affective Disorder, Depression, Anxiety, Restlessness and Agitation, and Acute Respiratory Failure with Hypoxia. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 1/17/25, assigned the resident a brief interview for mental status (BIMS) summary score of 6 out of 15 for cognitive abilities, indicating the resident was severely impaired in cognition. A review of the clinical record indicated Resident #63 was transferred to the hospital on 1/10/25. No evidence of the facility's bed-hold policy being provided to the resident and/or the resident's representative could be located.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-08 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    7. For Resident #23, the facility staff failed to provide the resident and/or resident representative with a summary of the baseline care plan. Resident 23's diagnosis list indicated diagnoses, which included, but not limited to Sepsis, Metabolic Encephalopathy, Urinary Tract Infection, Obstructive and Reflux Uropathy, and Parkinson's Disease. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 3/08/25 assigned the resident a brief interview for mental status (BIMS) summary score of 7 out of 15 indicating the resident was severely cognitively impaired. Resident #23's clinical record included a baseline care plan dated 3/03/25. A checkmark was placed by the statement I have a copy of the Baseline Care Plan, it has been reviewed with me, I understand my plan of care, and I have had the opportunity to add or modify my plan of care. The baseline care plan included lines for the resident's signature and date and/or the signature and date of the resident representative, both lines were left blank. Resident #23's baseline care plan did not include the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-08 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, clinical record review, and facility document review, the facility staff failed to develop and/or revise the comprehensive person-centered care plan to meet the resident's needs for 5 of 55 sampled residents (Residents #454, 17, 65, 96 and Resident #40). 1. For resident #454 (R454), the facility staff failed to update the comprehensive care plan to reflect the resident's pertinent mental health history and diagnoses, failed to develop individualized person-centered interventions and failed to follow the care plan, specifically to administer medications that were ordered as a result of behaviors. R454's diagnoses according to the facility diagnoses sheet included but were not limited to other seizures, chronic obstructive pulmonary disease, hypertension, anxiety, heart failure, personal history of suicidal behavior, traumatic brain injury, major depressive disorder, and vascular dementia with psychotic disturbance. R454's minimum data set (MDS) assessment with an assessment reference date of 8/28/24 assigned the resident a brief interview for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-08 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    5. The facility staff failed to follow professional standards of practice related to Resident #153's duplicate allopurinol medication orders. (Allopurinol is a medication ordered orally for Resident #153 to address gout.) Resident #153's admission minimum data set (MDS) assessment was not due and had yet to be submitted prior to the surveyor's review of the resident's clinical record. A medical provider assessment indicated Resident #153 was alert and oriented times three (3). Resident #153 was documented as having adequate vision. Resident #153's hearing was documented as being grossly intact. Resident #153's clinical documentation included two (2) orders for allopurinol 100mg one (1) tablet by mouth once a day for gout. The first allopurinol order was ordered on 3/26/25 at 5:56 p.m.; the medical provider signed this order on 3/31/25 at 2:43 p.m. The second allopurinol order was ordered on 3/27/25 at 10:42 a.m.; the medical provider signed this order on 3/31/25 at 2:43 p.m. On 4/1/25, one (1) of the two (2) allopurinol orders was discontinued due to it being identified as a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-08 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    4. For Resident #454 the facility staff failed to ensure the resident was offered a full bed bath/shower at least twice a week. Resident #454's diagnosis list indicated diagnoses that included, but were not limited to, Atrial Fibrillation, Glaucoma, Seizures, Hypertension, Chronic Obstructive Pulmonary Disease, History of Falls, Dementia with Agitation, Depression, Anxiety Disorder, Heart Failure, Vascular Dementia-severe with Psychotic Disturbance, Traumatic Brain Injury, History of Suicidal Behavior, and Thyrotoxicosis. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 8/28/24, assigned the resident a brief interview for mental status (BIMS) summary score of 11 out of 15 for cognitive abilities, indicating the resident was moderately impaired in cognition. A review of Resident #454's comprehensive care plan contained a focus that read in part, ADL (activities of daily living) self-care performance deficit-Weakness, debility, impaired mobility, cognitive loss . with a created date of 8/22/24. Interventions for this focus read in part, .The resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 69 citations
  • Potential for harm · E2025-04-08 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    2. For Residents #6, #21, #32, #34, and #50 Licensed Practical Nurse (LPN) #15 documented they were unable to complete provider orders due to increased patient load. A review of Resident #21's clinical record revealed that on 02/19/25 at 7:41 p.m. LPN #15 documented they were unable to complete due to increased patient load. This note did not reference what the nursing staff was not able to complete and during the clinical record review the surveyor was unable to find any medication and/or treatment that had been coded as being incomplete. This note type was identified in the clinical record as being a medication administration note. Resident #21 was not interviewable. On 04/07/25 at 9:34 a.m., the surveyor requested the facility census and work assignment for this nurse for 02/19/25. The Assistant Director of Nursing (ADON) and Regional Director of Clinical Services (RDCS) were made aware of the documentation by LPN #15. The RDCS stated they were aware and stated this nurse wanted a 1:10 ratio and was on a do not return list and was no longer allowed to work at the facility. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-08 · tag F0770 — failed to provide lab services — pattern
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    3. For Resident #9, the facility staff failed to obtain PT/INR (prothrombin time with international normalized ratio) laboratory testing as ordered by the medical provider on three (3) separate occasions. A PT/INR test measures how long it takes for blood to form a clot and is used to monitor blood-thinner treatment (anticoagulant) medications. Resident #9's diagnosis list indicated diagnoses, which included, but not limited to Chronic Atrial Fibrillation, Displaced Fracture of the Right Femur, and Osteoarthritis. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 3/04/25 assigned the resident a brief interview for mental status (BIMS) summary score of 14 out of 15 indicating the resident was cognitively intact. Resident #9's current comprehensive person-centered care plan included a focus area stating the resident was on an anticoagulant related to atrial fibrillation with an intervention for labs as ordered. Resident #9's medical provider orders included orders for Coumadin 2.5 mg by mouth every evening and in addition, 0.5 mg by mouth every Tuesday,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-08 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and facility document review, the facility staff failed to: (a) store food in accordance with professional standards for food service safety and (b) failed to serve food according to menu serving size. The findings included: The facility staff failed to ensure residents refrigerated and/or frozen foods were correctly labeled and/or stored on two (2) of two (2) resident unit pantry/nutrition areas. On 4/1/25 at 2:40 p.m., the surveyor and Dietary Manager completed observations of the storage of resident food items in the [NAME] Unit pantry/nutrition area. The freezer housing resident foods contained: (a) an undated, unlabeled multi-serving vanilla ice cream container that had been opened, (b) an undated, unlabeled multi-serving cookie-dough ice cream container that had been opened, (c) a frozen individually packaged handheld filled pastry/pocket (ice crystals were noted inside the packaging; this item was removed from its box therefore it was not labeled with a use by date or an expiration date), (d) a frozen individually packaged handheld…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-08 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interviews, the facility staff failed to ensure proper disposal and/or containment of the facility's garbage/waste. The findings include: On 4/7/25 at 4:40 p.m., the surveyor and the Dietary Manager made observations of the garbage disposal area outside of the facility but located on the facility's campus. The following observations were noted: - The facility had two (2) dumpsters. One (1) dumpster had two (2) of its doors open; the other dumpster had one (1) of its doors open. - The following debris was noted on the ground around the dumpsters: (a) eight (8) blue medical gloves, (b) two (2) plastic drinking cups, (c) one (1) piece of foil, (d) one (1) disposable towel, (e) three (3) small medication cups, and (f) one (1) empty plastic cup which had held an individual serving of jello or pudding. On 4/7/25 at 5:00 p.m., the survey team met with the facility's Administrator, Director of Nursing, Assistant Director of Nursing, and Regional Director of Clinical Services. During this meeting, the aforementioned observations of the facility's garbage…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-08 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. For Resident #453, the facility staff failed to maintain an accurately documented clinical record by inaccurately documenting a left hip x-ray was completed on 3/9/25. Resident #453's diagnosis list indicated diagnoses that included, but were not limited to, Hypertension, Atrial Fibrillation, Diverticulosis, Macular Degeneration, Unsteadiness on Feet, Depression, Difficulty Walking, Weakness, Polyosteoarthritis, Dementia, Alzheimer's, Chronic Kidney Disease-Stage 2, and Nightmare Disorder. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 2/19/25, assigned the resident a brief interview for mental status (BIMS) summary score of 15 out of 15 for cognitive abilities, indicating the resident was cognitively intact. A review of a medical providers orders contained an order with a start date of 3/8/25 and an end date of 3/9/25 that read in part, .Left hip X-ray one time only for Pain for 1 (one) day . A review of the MAR (medication administration record) and TAR (treatment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-08 · tag F0865 — failed to run a quality-improvement (QAPI) program — pattern
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review, and facility document review, the facility staff failed to ensure a Quality Assurance and Performance Improvement (QAPI) Program to meet the needs of the facility and failed to monitor and revise as needed the plan of corrections for the standard recertification and abbreviated surveys dated 7/01/21 through 1/23/25, in order to maintain compliance as evidenced by repeated deficiencies in the areas of Quality of Care, Pharmacy Services, Food and Nutrition Services, and Infection Control. The findings included: The area of Quality of Care was previously cited with the 7/01/21 and 8/09/23 standard surveys and the 1/23/25 abbreviated survey for failure to follow medical provider orders. This deficiency was cited again on the current standard survey dated 4/08/25 due to facility staff failing to follow medical provider orders for 20 of 55 sampled residents. The area of Pharmacy Services was previously cited with the 7/01/21 standard survey, and the 12/04/24 and 1/23/25 abbreviated surveys due to failure to ensure provider ordered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-04-08 · tag F0944 — pattern
    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility document review, the facility staff failed to provide quality assurance and performance improvement (QAPI) training to the facility staff. The findings include. The facility staff failed to provide QAPI training to the facility staff. During the entrance conference the team leader requested the facility assessment. This document read in part, .Staff training/education and competencies. Each job description identifies the required education and credentials for the job .Additional knowledge competencies for all staff include .QAPI . On 04/07/25 at 5:00 p.m., during an end of the day meeting with the Administrator, Regional Director of Clinical Services, Regional [NAME] President of Operations. Assistant Director of Nursing, and Director of Nursing the surveyor requested any information regarding QAPI training for the facility staff. On 04/08/25 at 8:21 a.m., the Administrator stated they were unable to find any training/education regarding their QAPI program. On 04/08/25 at 1:35 p.m., during a review of nursing assistant files for education…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-08 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and resident interview the facility staff failed to treat resident with dignity and respect for 1 of 55 residents, Resident #1. The findings included: For Resident #1 the facility staff failed to treat the resident with dignity and respect during incontinence care. Resident #1's face sheet listed diagnoses which included but not limited to cerebral infarction, chronic kidney disease, chronic pain syndrome, and anxiety. Resident #1's most recent minimum data set with an assessment reference date of 01/10/25 assigned the resident a brief interview for mental status score of 8 out of 15 in section C, cognitive patterns. This indicates that the resident is moderately cognitively impaired. On 04/07/25 at 9:55 am, surveyor went to speak with resident. Resident's door was observed open and lights in the room were off/dim. Surveyor knocked on the door and heard someone say come in. Surveyor entered the room and observed Resident #1's roommate lying on their bed, facing toward Resident #1. When surveyor entered the room, certified nurse's aide (CNA) #13…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-08 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review and facility document review, the facility staff failed to notify the physician of a significant change in condition for 1 of 55 residents in the survey sample, resident # 74 (R74). The findings included: R74 had diagnoses that included but were not limited to diabetes, atheroclerosis, peripheral vascular disease with a left below knee amputation of leg, gastroesophageal reflux disease, essential hypertension, and major depressive disorder. The minimum data set (MDS) assessment with an assessment reference date of 3/8/25 was reviewed. Resident was coded as having a significant weight gain of 5% or more in 30 days or 10% or more in the last 6 months. R74's weight record was reviewed. On 11/05/2024, the resident weighed 127.5 pounds (lbs.) On 12/16/2024, the resident weighed 146 pounds which is a 14.51 % gain from the previous month. On 09/05/2024, the resident weighed 126.8 lbs. On 03/04/2025, the resident weighed 153 pounds which is a 20.66 % gain in 6 months. The progress notes were reviewed. The Registered Dietician had reviewed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-08 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, resident interview, and clinical record review the facility staff failed to ensure personal privacy during activities of daily living care for 1 of 55 residents, Resident #1. The findings included: For Resident #1 the facility staff failed provide personal privacy during incontinence care. Resident #1's face sheet listed diagnoses which included but not limited to cerebral infarction, chronic kidney disease, and chronic pain syndrome. Resident #1's most recent minimum data set with an assessment reference date of 01/1025 assigned the resident a brief interview for mental status score of 8 out of 15 in section C, cognitive patterns. This indicates that the resident is moderately cognitively impaired. Section H, Bowel and Bladder, coded the resident as being frequently incontinent of urine, and occasionally incontinent of bowel. Surveyor went to speak with Resident #1 on 04/07/25 at 9:55 am. Resident #1's room door was open, and room was darkened. Surveyor knocked on resident's door, and someone said, come in. Surveyor started in room, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-08 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and facility document review the facility staff failed to permit each resident to remain in the facility and not transfer or discharge the resident for one of 14 residents in the survey sample, resident # 454 (R454). R454's diagnoses according to the facility diagnoses sheet, included but were not limited to, other seizures, chronic obstructive pulmonary disease, hypertension, anxiety, heart failure, personal history of suicidal behavior, traumatic brain injury, major depressive disorder, and vascular dementia with psychotic disturbance. R454's minimum data set (MDS) assessment with an assessment reference date of 8/28/24 assigned the resident a brief interview for mental status score of 11 out of 15 indicating moderate cognitive impairment. There was no mood indicators captured on the assessment and the only behavior identified was wandering which occurred one to three days during the lookback period. Under the section for preferences for customary routine and activities, R454…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-08 · tag F0635 — isolated
    Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, clinical record review, and facility document review, the facility staff failed to ensure a resident's medication needs were addressed as part of admission orders for one (1) of 55 sampled residents (Resident #153). The findings include: The facility staff failed to ensure Resident #153's admission documentation/orders addressed the medications included as part of Resident #153's hospital discharge information. Resident #153's admission minimum data set (MDS) assessment was not due and had yet to be submitted prior to the surveyor's review of the resident's clinical record. A medical provider assessment indicated Resident #153 was alert and oriented times three (3). Resident #153 was documented as having adequate vision. Resident #153's hearing was documented as being grossly intact. Resident #153's clinical record included an Internal Medicine Discharge Summary from the local hospital; this document had a date of service of 3/26/25. This document included information about medications and/or supplements Resident #153 was to start taking and/or continue…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-08 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. For Resident #93, the facility staff incorrectly coded the 2/15/25 minimum data set (MDS) assessment for the use of anticoagulant medication. Resident #93's diagnosis list indicated diagnoses, which included, but not limited to Cerebral Infarction, Metabolic Encephalopathy, Convulsions, Unspecified Psychosis, Major Depressive Disorder, and Generalized Anxiety Disorder. The most recent MDS with an assessment reference date (ARD) of 2/15/25 assigned the resident a brief interview for mental status (BIMS) summary score of 11 out of 15 indicating the resident was moderately cognitively impaired. The 2/15/25 MDS coded Resident #93 as taking an anticoagulant medication during the last seven (7) days. Surveyor reviewed Resident #93's clinical record and was unable to locate evidence of the resident receiving an anticoagulant medication during the seven-day period prior to the 2/15/25 MDS. On 4/07/25 at 9:08 AM, surveyor spoke with the MDS Coordinator regarding the anticoagulant coding on the 2/15/25 MDS. The MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-08 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    2. For Resident #93, the facility staff failed to ensure a Level I Preadmission Screening and Resident Review (PASARR) was completed. Resident #93's diagnosis list indicated diagnoses, which included, but not limited to Cerebral Infarction, Metabolic Encephalopathy, Convulsions, Unspecified Psychosis, Major Depressive Disorder, and Generalized Anxiety Disorder. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 2/15/25 assigned the resident a brief interview for mental status (BIMS) summary score of 11 out of 15 indicating the resident was moderately cognitively impaired. The MDS was coded for the presence of delusions and wandering behavior. Surveyor reviewed Resident #93's clinical record and was unable to locate a Level I PASARR. Resident #93 had resided at the facility for approximately five (5) months. Surveyor requested and received the facility policy titled Resident Assessment - Coordination with PASARR Program with a reviewed/revised date of 2/20/23 which read in part .1. All applicants to this facility will be screened for serious mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-08 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review and facility document review, the facility staff failed to complete a discharge summary including a recapitulation of resident's stay and final summary of resident's status, to the continuing care provider and other authorized persons at the time of discharge for one of 14 residents reviewed, resident # 454 (R454). The findings included: R454's diagnoses included but were not limited to, R454's diagnoses according to the facility diagnoses sheet included but were not limited to other seizures, chronic obstructive pulmonary disease, hypertension, anxiety, heart failure, personal history of suicidal behavior, traumatic brain injury, major depressive disorder, and vascular dementia with psychotic disturbance. R454's minimum data set (MDS) assessment with an assessment reference date of 8/28/24 assigned the resident a brief interview for mental status score of 11 out of 15 indicating moderate cognitive impairment. According to the clinical record, R454 was issued a 30 day discharge notice on 9/4/24 that stated, 1. The facility is unable to meet your…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-08 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and clinical record review the facility staff failed to provide an on-going person-centered activity program to support resident choice, interests, and physical, mental and psychosocial well-being for 1 of 55 residents in the survey sample, resident #454 (R454) The findings included: R454's diagnoses according to the facility diagnoses sheet, included but were not limited to, other seizures, chronic obstructive pulmonary disease, hypertension, anxiety, heart failure, personal history of suicidal behavior, traumatic brain injury, major depressive disorder, and vascular dementia with psychotic disturbance. R454's minimum data set (MDS) assessment with an assessment reference date of 8/28/24 assigned the resident a brief interview for mental status score of 11 out of 15 indicating moderate cognitive impairment. There was no mood indicators captured on the assessment and the only behavior identified was wandering which occurred one to three days during the lookback period. Under the section for preferences for customary routine and activities, R454 had many…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review, and facility document review, the facility nursing staff failed to complete a provider ordered treatment to a pressure ulcer for 1 of 55 sampled residents, Resident #34. The findings include. The facility nursing staff failed to complete a provider ordered treatment to Resident #34's left buttock. This treatment was for a pressure ulcer. Resident #34's diagnoses included paranoid schizophrenia, diabetes, and chronic pain syndrome. Section C (cognitive patterns) of Resident #34's quarterly minimum data set (MDS) assessment with an assessment reference date (ARD) of 01/07/25 included a brief interview for mental status (BIMS) score of 9 out of a possible 15 points. Per the MDS manual a 9=moderately impaired in cognitive skills for daily decision making. Section M (skin conditions) was coded to indicate the resident was at risk for developing pressure ulcers and had no unhealed pressure ulcers. This MDS was coded to indicate Resident #34 used a pressure reducing device for chair and bed and had application of dressings to feet. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, clinical record review, and facility document review the facility staff failed to ensure resident environment remains free of accident hazards and failed to provide adequate supervision to prevent accident for 1 of 55 residents, Resident #36. The findings of included: For Resident #36 the facility staff failed to provide an environment free of accident hazards and failed to provide adequate supervision to prevent accidents. Resident #36's face sheet listed diagnoses which included but not limited to suicidal ideations, major depressive disorder, and bipolar disorder, severe, with psychotic features. Resident #36's most recent minimum data set with an assessment reference of 02/04/25 assigned the resident a brief interview for mental status score of 15 out of 15 in section C, cognitive patterns. This indicates that the resident is cognitively intact. Resident #36's comprehensive care plan was reviewed and contained plans for ADL (activities of daily living) self-care deficit r/t (related to) impaired mobility and weakness, The resident has a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-08 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review, and facility document review, the facility staff failed to provide a therapeutic diet to one (1) of fifty-five (55) sampled residents, (Resident #454). For Resident #454, the facility staff failed to provide evidence the resident received or refused a therapeutic diet as ordered by the medical provider during evening meals on 8/21/24, 9/9/24, and 9/10/24. Resident #454's diagnosis list indicated diagnoses that included, but were not limited to, Atrial Fibrillation, Glaucoma, Seizures, Hypertension, Chronic Obstructive Pulmonary Disease, History of Falls, Dementia with Agitation, Depression, Anxiety Disorder, Heart Failure, Vascular Dementia-severe with Psychotic Disturbance, Traumatic Brain Injury, History of Suicidal Behavior, and Thyrotoxicosis. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 8/28/24, assigned the resident a brief interview for mental status (BIMS) summary score of 11 out of 15 for cognitive abilities, indicating the resident was moderately impaired in cognition. A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews and clinical record review, the facility staff failed to provide ordered respiratory care and/or treatments for two (2) of 55 sampled residents (Resident #90 and Resident #100). The findings include: 1. The facility staff failed to ensure Resident #90's incentive spirometer was correctly ordered and/or provided. (An incentive spirometer is a handheld device used to improve lung function.) Resident #90's Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of [DATE], was signed as completed on [DATE]. Resident #90 was assessed as able to make self understood and as able to understand others. Resident #90's Brief Interview for Mental Status (BIMS) summary score was documented as a 15 out of 15; this indicated intact or borderline cognition. Resident #90's clinical record included orders for the use of an incentive spirometer. The incentive spirometer orders were dated as being created/revised on [DATE] but scheduled to be started on [DATE] at 7:00 a.m. The incentive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-08 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review, and facility document review, the facility staff failed to coordinate care with the dialysis center for 1 of 1 dialysis residents in the survey sample. Resident #255. The findings include. The facility staff failed to coordinate care with the dialysis center. The facility staff failed to obtain pre and post dialysis weights. Resident #255's diagnosis included end stage renal disease. There was no completed minimum data set assessment on this resident. This resident was alert and orientated to person and place. Resident #255's care plan included the focus area of dialysis due to end stage renal disease. Interventions included coordinate plan of care with dialysis as needed The clinical record included provider orders for dialysis 3 times a week. On 04/04/25 at 10:15 a.m., Licensed Practical Nurse (LPN) #4 provided the surveyor with a copy of their policy titled, Care Planning Special Needs-Dialysis. This policy read in part, .Interventions will include Pre-and post-weights .If no written report is received upon return from dialysis,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-08 · tag F0710 — isolated
    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews and clinical document review, the facility's medical providers failed to ensure resident's orders addressed the resident needs for two (2) of 55 residents (Resident #90 and Resident #153). The findings include: 1. A medical provider failed to identify concerns with the start date of Resident #90's incentive spirometer orders. (An incentive spirometer is a handheld device used to improve lung function.) Resident #90's Minimum Data Set (MDS) assessment, with an Assessment Reference Date (ARD) of 1/18/25, was signed as completed on 1/30/25. Resident #90 was assessed as able to make self understood and as able to understand others. Resident #90's Brief Interview for Mental Status (BIMS) summary score was documented as a 15 out of 15; this indicated intact or borderline cognition. Resident #90's clinical record included orders for the use of an incentive spirometer. The incentive spirometer orders were dated as being created/revised on 3/25/25 but scheduled to be started on 4/13/25 at 7:00 a.m. The incentive spirometer orders were signed by a medical provider on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-08 · tag F0711 — isolated
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, clinical record review, and facility document review, the facility staff failed to review the resident's total program of care, including medications and treatments for one (1) of fifty-five (55) sampled residents (Resident #77). The findings include: For Resident #77 the facility staff failed to ensure the attending physician reviewed the hospital discharge summary for a hospital stay ending on 1/12/24. This lack of review of the resident's total program of care, including medications and treatments resulted in the resident not receiving a review of orders for diabetic medications essential to the resident's medical treatment and care for a diagnosis of Type 2 Diabetes Mellitus. Resident #77's diagnosis list indicated diagnoses that included, but were not limited to, Atrial Fibrillation, Morbid Obesity, Obstructive Sleep Apnea, Hypertension, Hyperlipidemia, Peripheral Vascular Disease, Edema, Polyneuropathy, Dementia-Moderate with Mood Disturbance, Adjustment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-08 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, clinical record review, and facility document review the facility staff failed to provide the necessary health care and services to attain or maintain the highest practicable physical, mental and psychosocial well-being in accordance with the comprehensive assessment and plan of care for 1 of 55 residents in the survey sample, resident # 454. The findings included: For resident # 454 (R454) the facility staff failed to involve the resident's family or hospice team in the comprehensive assessment, failed to develop a comprehensive care plan with individualized interventions, and failed to follow the care plan. R454's diagnoses according to the facility diagnoses sheet, included but were not limited to, other seizures, chronic obstructive pulmonary disease, hypertension, anxiety, heart failure, personal history of suicidal behavior, traumatic brain injury, major depressive disorder, and vascular dementia with psychotic disturbance. R454's minimum data set (MDS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-08 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review, and facility document review, the facility staff failed to ensure medical provider ordered medications were available for administration for 3 of 55 sampled residents (Resident #354, Resident #356, and Resident #9). The findings included: 1. For Resident #354, the facility staff failed to ensure the antibiotic Rocephin (Ceftriaxone Sodium) was available for administration. Resident #354's diagnosis list indicated diagnoses, which included, but not limited to Neuropathy, Type 2 Diabetes Mellitus, Alzheimer's Disease, and Atrial Fibrillation. The minimum data set (MDS) with an assessment reference date (ARD) of 1/13/25 assigned the resident a brief interview for mental status (BIMS) summary score of 13 out of 15 indicating the resident was cognitively intact. A review of the clinical record revealed Resident #354 was seen by the medical provider on 3/03/25, the progress note read in part .Staff concerned that patient is more lethargic today .Plan: Lethargic rule out urinary tract infection. Patient has history of urinary tract…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-08 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    2.For Resident #86 the facility staff failed to provide evidence of the 2/24/25 medication regimen review being reported to and acted upon by the medical provider in a timely manner. Resident #86's diagnosis list indicated diagnoses that included but were not limited to Progressive Multifocal Leukoencephalopathy, Anorexia, Chronic Kidney Disease, Acute Kidney Failure, Anxiety Disorder, Repeated Falls, Ataxia, Acute Respiratory Failure with Hypoxia, and Wasting Disease Syndrome. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 3/23/25, did not assign the resident a brief interview for mental status (BIMS) summary score for cognitive abilities, but a review of the clinical record revealed resident was assigned 15 out of 15 on the BIMs, which indicated the resident was cognitively intact. Progress notes within R86's clinical record indicated medication regimen reviews (MRRs) were completed by a pharmacist on 2/24/25 and on 3/25/25 with recommendations. Surveyor was unable to locate the 2/24/25 recommendation report in the resident's clinical record.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-08 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review and facility document review the facility staff failed to ensure that 1 of 55 residents was free from unnecessary medications, Resident #85. The findings included: For Resident #85 the facility staff failed to ensure that resident was free of unnecessary medications. Resident #85's face sheet listed diagnoses which included but not limited to cerebral infarction, type 2 diabetes mellitus, and hypertension. Resident #85's most recent minimum data set (MDS) with an assessment reference date of 02/24/25 assigned the resident brief interview for mental status score of 15 out of 15 in section C, cognitive patterns. This indicates that the resident is cognitively intact. Resident #85's comprehensive care plan was reviewed and contained a plan for The resident has Diabetes Mellitus. Interventions for this plan include Diabetes medication as ordered by doctor . Resident #85's clinical record was reviewed and contained a physician's order summary which read in part, Lantus Solution 100 unit/ml (Insulin Glargine). Inject 12 units subcutaneously…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-08 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review and facility document review, the facility staff failed to ensure (2) two of fifty-five (55) sampled residents were free from unnecessary psychotropic medications (Resident #455 and Resident #86). The findings included: 1.For Resident #455 the facility staff failed to monitor the resident for behaviors or side effects related to psychotropic medications in March 2025. Resident #455's diagnoses included diagnosis but were not limited to, Bipolar Disorder, Other Seizures, Insomnia, Chronic Kidney Disease, Borderline Personality Disorder, and Atrial Fibrillation. The MDS (minimum data set) had not been completed related to the resident being a new admission to the facility. A facility document titled, MDS Data Collection with an effective date of 3/13/25 assigned the resident a brief interview for mental status (BIMS) summary score of 14 out of 15 indicating the resident was cognitively intact. Review of the March 2025 medication administration record (MAR) revealed Resident #455 was prescribed Effexor 150 mg (milligrams) one time a day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-08 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, clinical record review the facility staff failed to ensure a medication error rate of less than 5%. There were two (2) medication errors in 28 opportunities for a medication error rate of 7.14%. These medication errors affected Resident #253 (R253). The findings included: R253's diagnoses included but were not limited to atrial fibrillation, heart failure, bradycardia and gastroesophageal reflux disease (GERD). On 04/02/25 at 08:13 AM during a medication pass and pour observation, this surveyor observed Licensed Practical Nurse (LPN) #13 administer R253's morning medications. LPN #13 administered Eliquis 5 mg, Entresto 24-26 mg, famotidine 10 mg, and potassium ER 20 meq. LPN #13 took R253's pulse and stated to the resident, Your pulse is 60 so I am going to hold your metoprolol. R253's physician's orders were reviewed for morning medication regimen and included; Eliquis 5 mg give one tab by mouth twice daily, famotidine (used to treat GERD) 20 mg give one tablet by mouth, metoprolol succinate ER oral tablet extended release 50 mg give one…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-08 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and facility document review, the facility staff failed to ensure that residents are free of any significant medication errors for (1) one of fifty-five (55) sampled residents (Resident #86). The findings included: For Resident #86, the facility staff failed to follow provider orders for the administration of the medication, Levofloxacin one time a day for infection for five days. (Levofloxacin is an antibiotic that is utilized to kill bacteria or prevent their growth in certain infections). Resident #86's diagnosis list indicated diagnoses that included but were not limited to Progressive Multifocal Leukoencephalopathy, Anorexia, Chronic Kidney Disease, Acute Kidney Failure, Anxiety Disorder, Repeated Falls, Ataxia, Acute Respiratory Failure with Hypoxia, and Wasting Disease Syndrome. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 3/23/25, did not assign the resident a brief interview for mental status (BIMS) summary score for cognitive abilities. Further review of the clinical record provided documentation the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-08 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, the facility staff failed to dispose of expired medications and/or biological's in 1 of 2 medication rooms, the [NAME] side medication room. The findings include. The facility staff failed to dispose of expired medication/biological's in the [NAME] side medication room. On 04/04/25 at 8:40 a.m., the surveyor and the Assistant Director of Nursing (ADON) completed an observation of the medication room on the [NAME] side. The surveyor identified 16 red top laboratory tubes with expiration dates of 12/31/24 and 11/30/24. A box of opened green top tubes with an expiration date of 03/31/25, 4 bottles of expired D3 medication with an expiration date of 03/2025, and 4 boxes of Influenza vaccine labeled 2023-2024 formula with an expiration date of 06/30/24 each box contained 10 syringes of the influenza vaccine. The ADON reviewed all these items, confirmed the items were expired, and disposed of the items. On 04/04/25 at 10:35 a.m., during a meeting with the Administrator, Director of Nursing, and Regional Director of Clinical Services the issues…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-08 · tag F0773 — isolated
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, resident interview, clinical record review and facility document review the facility staff obtained laboratory test without a physician's order for 1 of 55 residents, Resident #85. The findings included: For Resident #85 the facility staff obtained physician ordered international normalized ratio (INR) laboratory tests more times than it was ordered. An INR is used to indicate how well the blood can clot. Resident #85's face sheet listed diagnoses which included but not limited to cerebral infarction, type 2 diabetes mellitus, and presence of prosthetic heart valve. Resident #85's most recent minimum data set with an assessment reference date of 02/24/25 assigned the resident brief interview for mental status score of 15 out of 15 in section C, cognitive patterns. This indicates that the resident is cognitively intact. Resident #85's comprehensive care plan was reviewed and contained a plan for The resident has altered cardiovascular status r/t (related to) HTN (hypertension), HLD (hyperlipidemia) and Mechanical aortic valve and Resident is on Anticoagulant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-08 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, resident interview, clinical record review and facility document review the facility staff failed to provide food to accommodate the resident's preferences for 1 of 55 residents, Resident #1. The findings included: For Resident #1 the facility staff failed to honor resident's food preferences. Resident #1's face sheet listed diagnoses which included but not limited to cerebral infarction, chronic kidney disease, chronic pain syndrome, and anxiety. Resident #1's most recent minimum data set with an assessment reference date of 01/10/25 assigned the resident a brief interview for mental status score of 8 out of 15 in section C, cognitive patterns. This indicates that the resident is moderately cognitively impaired. Surveyor spoke with Resident #1 on 04/01/25 at 8:15 am. Resident was seated in bed, with breakfast tray on overbed table. Surveyor asked resident if they had a good breakfast and resident stated, I'm supposed to get boiled eggs for breakfast. I want boiled eggs every day. I have ate boiled eggs since I was a child. Surveyor observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-08 · tag F0840 — isolated
    Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on family interview, staff interview, clinical record review, and facility document review the facility staff failed to ensure the timeliness of radiology services furnished by an agency outside the facility under an arrangement for (1) one of fifty-five (55) sampled residents (Resident #453). The findings include: For Resident #453 the facility staff failed to ensure the timeliness of radiology services furnished by an outside mobile radiology agency under an arrangement for a left hip x-ray ordered for 3/8/25. Resident #453's diagnosis list indicated diagnoses that included, but were not limited to, Hypertension, Atrial Fibrillation, Diverticulosis, Macular Degeneration, Unsteadiness on Feet, Depression, Difficulty Walking, Weakness, Polyosteoarthritis, Dementia, Alzheimer's, Chronic Kidney Disease-Stage 2, and Nightmare Disorder. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 2/19/25, assigned the resident a brief interview for mental status (BIMS) summary score of 15 out of 15 for cognitive abilities, indicating the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-08 · tag F0841 — isolated
    Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews and clinical record review, the facility staff failed to obtain the Medical Director's assistance when having trouble scheduling a surgical consult/appointment for one (1) of 55 sampled residents (Resident #55). The findings include: The facility staff failed to have the Medical Director assist with obtaining Resident #55's surgical consult to address a rectal prolapse. Resident #55's diagnoses included, but were not limited to: rectal prolapse, Barrett's Esophagus, Gastro-Esophageal Reflux Disease, and dementia. Resident #55's minimum data set (MDS), with an assessment reference date (ARD) of 12/20/24, had the resident's brief interview for mental status (BIMS) summary score documented as a 15 out of 15 (this indicated intact or borderline cognition). Resident #55 was seen by the physician assistant (PA) on 9/19/24, the progress note read in part .asked to be seen per nursing staff due to rectal bleeding and tissue protruding from rectum .Rectal exam: Rectal prolapse evident. Unable to reduce .Attempted reduction, not successful-No evidence of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-08 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility document review, the facility staff failed to meet the requirements set forth in the Nursing Facility Services Agreement to designate a member of the nursing home's interdisciplinary team to coordinate care with the hospice provider for 1 of 55 residents in the survey sample, resident 454 (R454). The findings included: R454's diagnoses according to the facility diagnoses sheet, included but were not limited to, other seizures, chronic obstructive pulmonary disease, hypertension, anxiety, heart failure, personal history of suicidal behavior, traumatic brain injury, major depressive disorder, and vascular dementia with psychotic disturbance. R454's minimum data set (MDS) assessment with an assessment reference date of 8/28/24 assigned the resident a brief interview for mental status score of 11 out of 15 indicating moderate cognitive impairment. There was no mood indicators captured on the assessment and the only behavior identified was wandering which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-08 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, clinical record review and facility document review the facility staff failed to follow established infection control guidelines for 1 of 55 residents, Resident #13. The findings included: For Resident #13 the facility staff failed to don proper personal protective equipment (PPE) and failed to follow infection control guidelines for the handling of trash and soiled clothing. Resident #13's face sheet listed diagnoses which included but not limited to spastic quadriplegic cerebral palsy, gastrostomy status, and dysphagia. Resident #13's most recent minimum data set with an assessment reference date of 02/07/25 assigned the resident a brief interview for mental status score of 15 out of 15 in section C, cognitive patterns. This indicates that the resident is cognitively intact. Resident #13's most recent minimum data set with an assessment reference date of 02/07/25 assigned the resident a brief interview for mental status score of 15 out of 15 in section C, cognitive patterns. This indicates that the resident is cognitively intact. Section GG,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-08 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review, and facility document review, the facility staff failed to offer a pneumococcal vaccine in accordance with nationally recognized standards for 2 of 5 residents reviewed for immunizations, Resident #47, and Resident #68. The findings included: 1. For Resident #47, the facility staff failed to offer the resident a pneumococcal conjugate vaccine 20 (PCV120) or a pneumococcal conjugate vaccine 21 (PCV20) following admission to the facility. Review of the Centers for Disease Control (CDC) guideline entitled Adult Immunization Schedule by Age-2025 read in part, Age 50 years or older who have: Previously received only PCV 13: 1 dose PCV 20 or 1 dose PCV 21 at least 1 year after the last PCV 13 dose. Resident #47's face sheet listed diagnoses which included but not limited to peripheral vascular disease, end stage renal disease, viral hepatitis, and Alzheimer's disease. Resident #47's most recent minimum data set with an assessment reference date of 02/27/25 assigned the resident a brief interview for mental status score of 9 out of 15 in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-04 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and facility document review the facility staff failed to ensure resident call bells were accessible to residents on 1 of 3 halls on [NAME] unit of the facility. The findings included: For 1 of 3 halls on the [NAME] unit of the facility, calls bell push buttons were inaccessible to residents in 5 out of 12 resident rooms on the hall. During a tour of the facility on 12/03/24 at 10:30 am, surveyor observed the call bell lying in the floor beside resident bed in room [ROOM NUMBER]-A, and the nightstand in room [ROOM NUMBER]-A and B, and lying in the floor in room [ROOM NUMBER]-B, and behind the nightstand in room [ROOM NUMBER]-A. This Surveyor observed rooms again on 12/03/24 at 12:05 pm. The call bell was observed in the floor beside the bed in room [ROOM NUMBER]-A, no resident in bed at the time. The call bell was observed on the nightstand in room [ROOM NUMBER]-A. The call bell was observed behind the nightstand in room [ROOM NUMBER]-A, no resident in bed at the time. This…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-04 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and facility document review the facility staff failed to ensure a safe, clean, comfortable, and homelike environment for 1 of 3 halls on the [NAME] wing of the facility. The findings included: For 1 of 3 halls on the [NAME] wing of the facility, staff failed to ensure a clean environment. During a tour of the facility on 12/03/24 at 10:30 am surveyor observed a used disposable glove and used tissue lying on the floor in room [ROOM NUMBER], food debris on the floor around and under the bed in room [ROOM NUMBER], debris on the floor in rooms [ROOM NUMBER]. This Surveyor observed rooms again on 12/03/24 at 12:05. There was debris on the floor around and behind beds in rooms [ROOM NUMBER]. This Surveyor, along with director of nursing (DON) observed rooms on 12/04/24. Food and other debris were observed on floors of several rooms. DON asked staff to call housekeeping to come clean the area, and stated, I'll talk to the girls. Surveyor later observed housekeeping staff cleaning…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-04 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and clinical record review, the facility staff failed to ensure residents receive treatment and care in accordance with the comprehensive person-centered care plan and medical provider orders for 1 of 9 sampled residents, Resident #104. The findings included: For Resident #104, the facility staff failed to administer Humalog insulin as ordered by the medical provider. Humalog is a fast-acting insulin used to lower blood sugar. Resident #104's diagnosis list indicated diagnoses, which included, but not limited to Paranoid Schizophrenia, Type 2 Diabetes Mellitus, Chronic Obstructive Pulmonary Disease, and Alzheimer's Disease. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 1/07/25 assigned the resident a brief interview for mental status (BIMS) summary score of 9 out of 15 indicating the resident was moderately cognitively impaired. Resident #104's current person-centered comprehensive care plan included a focus area stating in part The resident has diabetes Mellitus . with an intervention dated 11/10/21 for Diabetes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-04 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, staff interview, clinical record review, and facility document review, the facility staff failed to ensure medical provider ordered medications were available for administration for 1 of 9 sampled residents, Resident #103. The findings included: For Resident #103, the facility staff failed to ensure over the counter Biotin (vitamin supplement), Omega 3 (fatty-acid supplement), and Tylenol Arthritis (pain reliever) were available for administration. Resident #103's diagnosis list indicated diagnoses, which included, but not limited to Pain in Right Shoulder, Type 2 Diabetes Mellitus, Essential Hypertension, and Dementia. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 1/06/25 assigned the resident a brief interview for mental status (BIMS) summary score of 14 out of 15 indicating the resident was cognitively intact. Resident #103's current comprehensive person-centered care plan included a focus area stating The resident has nutritional problem or potential nutritional problem r/t [related to] dx [diagnosis] Cellulitis,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-04 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and clinical record review, the facility staff failed to ensure residents were free of significant medication errors for 1 of 17 sampled residents (Resident #10). The findings included: For Resident #10, the facility staff failed to administer Insulin Lispro (a fast-acting insulin) according to the provider ordered sliding scale on two (2) separate occasions on 10/26/24. Resident #10's diagnosis list indicated diagnoses, which included, but not limited to Type 2 Diabetes Mellitus and Dementia. The most recent minimum data set (MDS) with an assessment reference date (ARD) of 10/31/24 assigned the resident a brief interview for mental status (BIMS) summary score of 14 out of 15 indicating the resident was cognitively intact. Resident #10's comprehensive person-centered care plan included a focus area stating the resident has diabetes mellitus with an intervention for diabetes medication as ordered by the doctor. Resident #10's medical provider orders included an order dated 10/25/24 for Insulin Lispro per sliding scale four (4) times a day (scale…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-04 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and facility document review the facility staff failed to follow facility established infection control procedures for 3 of 17 residents, Resident #5, Resident #16, and Resident #17. The findings included: 1. For Resident #5 the facility staff failed to ensure oxygen tubing was not resting on the floor. Resident #5's face sheet listed diagnoses which included but not limited to acute and chronic respiratory failure. Resident #5's most recent minimum data set with an assessment reference date of 11/12/24 coded the resident as having both long- and short-term memory problems with severely impaired cognitive skills for daily decision making. Resident #5's comprehensive care plan was reviewed and contained a plan for The resident has altered respiratory status/difficulty breathing r/t (related to) acute resp failure and dysphagia. Interventions for this care plan included Oxygen per MD order. Maintain all 02 safety precautions. Resident #5's physician's order summary was reviewed contained an order which read in part, Oxygen at 2 LPM (liters per…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-14 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility document review, the facility staff failed to complete a review of every nurse aide at least every 12 months and failed to provide regular in-service education based on the outcome of these reviews. The findings included: The facility administrative staff failed to complete a review of every nurse aide at least every 12 months and failed to provide regular in-service education based on the outcomes of reviews/evaluations. 08/10/23 8:20 a.m., the Assistant Director of Nursing (ADON) was given 5 names of Certified Nursing Assistants(C.N.A.) that would be reviewed for performance reviews/evaluations. 08/10/23 9:25 a.m., the current Director of Nursing (DON) provided the survey team with a document titled, Job Description and Performance Standards dated 11/2018. This document had been signed by C.N.A. #3. The DON stated they could not find anything further, they would expect performance evaluations to be completed annually, and they had been the DON approximately 3 or 4 weeks. 08/10/23 2:20 p.m., during a meeting with the DON and ADON these staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-14 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews and clinical record review the facility staff failed to maintain a complete medical record on each resident for all residents with a medical regimen review without recommendations and also for two of 29 residents in the survey sample. 1. While conducting medication regimen reviews, surveyors were unable to locate routine monthly medication regimen reviews after December 2022. Some residents had documented recommendations. No regimen reviews without recommendations were recorded in the clinical records. Surveyors asked nursing staff where medication regimen reviews without recommendations were documented. The pharmacy was changed in January 2023. The current pharmacy sends an e-mail to the director of nursing with the list of residents reviewed and recommendations. The recommendations are placed in the clinical record after the physician acts on them. There is no note made in the clinical record if there are no recommendations. 2. For Resident #45, facility staff failed to act on medication regimen review recommendations. Resident #45 was admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-14 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility document review, the facility staff failed to provide 12 hours of in-service training for nurse aides. The findings included: The facility staff failed to provide nurse aides with 12 hours of in-service training. During the task sufficient and competent nurse staffing the surveyor requested information regarding in-service training. 08/09/23 4:15 p.m., the Director of Nursing (DON) stated they were unable to find training for employees that was requested. The DON stated the former Staff Development Coordinator (SDC) left without notice, they were unable to find their records, and they were in the process of hiring an SDC. 08/11/23 12:28 p.m., the Assistant Director of Nursing (ADON) stated they had 3 different DON's and Administrators in the last 6 months. 08/11/23 12:38 p.m., the Assistant Director of Nursing provided the survey team with a copy of their policy titled, Training Requirements. This policy read in part, It is the policy of this facility to develop, implement, and maintain an effective training program for all new and existing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-14 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews and facility document reviews the facility staff failed to prevent misappropriation of resident funds for 7 residents residing at the facility at the time of the incident. The findings were: During a review of recent Facility Reported Incidents (FRIs) with the administrator, regional director of clinical services (RDCS), and director of operations (DOO) on 08/09/2023 at 1:32 p.m., the DOO reported a FRI which read that on 07/05/23, the facility discovered their business office manager (BOM) diverted funds from resident trusts and the cash box. The director of operations reported that on 07/05/23, a resident requested his funds that were in the facility safe. The BOM was not working, and facility staff discovered the money was not in the safe. The administrator at the time contacted the BOM who eventually acknowledged she had the money in her purse for safe keeping. The administrator notified the regional director of clinical services and director of operations. Facility staff determined the cash contents of the safe, which totaled $572.16, was missing. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, resident interview, family interview, clinical record review, and facility document review, the facility staff failed to provide activity of daily living (ADL's) care for 2 of 29 dependent care residents, Resident #44 and #71. The findings included: 1. For Resident #44, the facility staff failed to provide ADL care. Resident #44 was observed to have long fingernails and facial hair. Resident #44's diagnoses included, but were not limited to Parkinson's disease, unspecified dementia, major depressive disorder, difficulty in walking, and muscle weakness. Section C (cognitive patterns) of Resident #44's significant change minimum data set (MDS) assessment with an assessment reference date (ARD) of 07/25/23 included a brief interview for mental status (BIMS) summary score of 3 out of a possible 15 points. Resident #44's comprehensive care plan included the focus areas resident and/or family have chosen comfort care, impaired visual function, ADL self-care performance deficit, communication problem, and impaired thought processes. 08/08/23 during…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility document review, and staff interview, the facility staff failed to provide care and services as ordered for 3 of 29 residents records reviewed. (Res #359, #44, #71) The findings include: 1. For resident #359, the facility staff failed to obtained weights three times weekly as ordered by the physician. Resident #359's demographic sheet listed diagnoses that included but was not limited to, acute on chronic systolic congestive heart failure, hyponatremia, hypertension, mild protein calorie malnutrition, obesity, depression and anxiety. The admission minimum data set (MDS) with an assessment reference date (ARD) of 6/3/2023 assigned resident #359 a brief interview for mental status (BIMS) score of 15 indicating they were cognitively intact. Under Section K, Swallowing and Nutrition of the MDS, resident #359 was coded as having a weight loss prior to admission. Under Section N, resident #359 was coded as receiving diuretics. Resident #359's physician orders included an order dated 6/1/2023 for weights to be obtained three times weekly. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, staff interview, and clinical record review, the facility staff failed to anchor an indwelling foley catheter for 1 of 29 residents, Resident #85. The findings included: The facility staff failed to anchor Resident #85's foley catheter. Resident #85's diagnoses included but were not limited to, obstructive and reflux uropathy and retention of urine. Section C (cognitive patterns) of Resident #85's quarterly minimum data set (MDS) assessment with an assessment reference date (ARD) of 07/18/23 included a brief interview for mental status (BIMS) summary score of 14 out of a possible 15 points. Section H (bladder and bowel) was coded to indicate Resident #85 had an indwelling foley catheter. Resident #85's comprehensive care plan included the focus area obstructive uropathy and urinary retention catheter, readmitted with foley catheter (04/11/23). 08/09/23 8:25 a.m., Resident #85 was observed resting on bed, foley catheter on side of bed. When asked if the foley catheter was strapped/secured/anchored Resident #85 stated it had never been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-14 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review the facility staff failed to remove an IV access per policy for 1 of 29 sampled residents. (Resident #209). Resident #209 was admitted to the facility with multiple diagnoses including encephalopathy, diabetes mellitus, morbid obesity, hypertension, dysphagia, atherosclerotic heart disease, chronic obstructive pulmonary disease, sepsis, cerebral infarction, and heart failure. On the Minimum Data Set assessment with assessment reference date 5/4/2022, the resident scored 3/15 on the brief interview for mental status, indicating the resident had impaired cognitive function. Clinical record review revealed a physician order dated 5/5/2022 for Sodium chloride 0.9% use 1 liter one time only for dehydration for 1 day 300 ml (milliliter) bolus then run at 125 ml per hour until complete. A nursing Health Status Note dated 5/5/2022 at 18:51: Note Text: IV placed by this nurse, to left AC X 1 attempt without difficulties. Flushes and is patent, IV fluids initiated. A nursing skilled note dated 5/5/2022 at 23:46 noted under Special Care: IV…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-14 · tag F0710 — isolated
    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, facility document review, and staff interview the facility staff failed to ensure medical supervision of care for 1 of 29 residents review. (Res #96) The findings included: For resident #96 the facility staff failed to ensure the physician was notified of and addressed a significant weight loss. Resident #96's demographic sheet listed diagnoses that included but was not limited to, paroxysmal atrial fibrillation, morbid severe obesity due to excess calories, obstructive sleep apnea, type 2 diabetes mellitus, unspecified dementia, adjustment disorder with depressed mood and gastro-esophageal reflux disease. A review of resident #96's clinical record revealed that in April of 2023 their weight was 238.6 pounds and in August their weight was 205.2 pounds for a 14% loss in 6 months. On 8/10/2023 at 8:46 AM surveyor interviewed resident #96. They stated that they knew they had lost weight and stated, it's probably a good thing. They stated that they ate but not as much as they might have in the past, I don't get hungry much. They stated no one had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-14 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview and facility document review the facility staff failed to ensure licensed nurses have the specific competencies and skill sets necessary to care for residents' needs, as identified through resident assessments, and described in the plan of care. The findings were: During a review of recent Facility Reported Incidents (FRIs) with the administrator, regional director of clinical services (RDCS), and director of operations (DOO) on 08/09/2023 at 1:32 p.m., the RDCS reported an incident which occurred on 06/30/23 and 07/01/23. The facility discovered their business office manager (BOM) who reported to be a registered nurse (RN) and presented the facility with an RN license verification document, was not a licensed RN. The BOM worked as a nurse on 06/30/23 and 07/01/23. The regional director of clinical services reported facility staff realized the BOM who had worked as a nurse on orientation (with another nurse) passing medications for approximately four hours on 06/30/23 did not actually possess a nursing license. That BOM worked as a nurse, passing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-14 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and facility document review, the facility staff failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety. The findings include: On 8/9/2023 at 2:20 PM Surveyor entered the East wing nutrition room to check the residents refrigerator. In the door of the refrigerator, a jar of Great Value Thick and Chunky Salsa with an expiration date of April 1, 2023, was observed. The salsa had initials written in permanent marker and had been opened. There was no date to indicate when the jar had been opened. On 8/9/2023 at 2:36 PM Surveyor checked the [NAME] wing nutrition room refrigerator and observed a bottle of [NAME] French Dressing with an expiration of 8/9/22. This bottle had been opened. There were no initials written on the bottle and there was no date to indicate when the bottle had been opened. On 8/9/2023 at 2:24 PM surveyor interviewed LPN #3 who discarded the salsa and stated that dietary is responsible for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-14 · tag F0839 — isolated
    Employ staff that are licensed, certified, or registered in accordance with state laws.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews and facility document review the facility staff failed to ensure professional staff were licensed, certified, or registered in accordance with applicable State laws for one staff member employed by the facility. The findings were: During a review of recent Facility Reported Incidents (FRIs) with the administrator, regional director of clinical services (RDCS - regional nurse), and director of operations (DOO) on [DATE] at 1:32 p.m., the RDCS reported an incident which occurred on [DATE] and [DATE]. Facility staff discovered on [DATE] that their business office manager (BOM) who reported to be a registered nurse (RN) and presented the facility with an RN license verification document, was not a licensed RN. The BOM worked as a nurse on [DATE] and [DATE]. The regional director of clinical services reported facility staff realized the BOM who had worked as a nurse on orientation (with another nurse) passing medications for approximately four hours on [DATE] did not actually possess a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · D2023-08-14 · tag F0851 — isolated
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on staff interview and [NAME] Report review, the facility staff failed to electronically submit staffing information to The Centers for Medicare & Medicaid Services (CMS) for 2 quarters. The findings included: The facility staff failed to electronically submit staffing information to CMS for January 1-March 31 and April 1-June 30 2022. 08/08/23 3:32 p.m., the current Administrator confirmed to the survey team that there was no payroll based journal (PBJ) documentation submitted to CMS for these 2 quarters. 08/11/23 4:38 p.m., during an end of the day meeting with the Administrator and Regional Director of Operations. The Regional Director of Operations stated the former company did not submit the PBJ documentation. No further information regarding this issue was provided to the survey team prior to the exit conference.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2021-07-01 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview the facility staff failed to meet safety requirements by storing food that reflected expired use by dates and boxes of unfrozen ice cream. The findings included: During initial tour of the facility, the surveyor observed food in the active food supply with expired use by dates and observed two boxes of ice cream in the freezer that were not frozen. 06/29/21 11:00 a.m., the surveyor checked the nourishment refrigerator with the accounts manager in dietary. The surveyor observed almond milk with an open date of 05/27/21 and a use by date of 06/03/21, five bottles of lemon juice with an open date of 05/13/21 and a use by date of 06/13/21, one bottle of thousand island dressing open date 05/28/21 use by date 06/04/21, a silver deep dish tray that contained smuckers topping (no open date), raspberry topping with an open date of 05/05/21 and a use by date of 06/05/21, caramel topping and chocolate topping with no open date. The outside of this tray had a sticker that read open date 05/07/21 use by date 06/07/21. The accounts manager identified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-07-01 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review, facility document review, and during a medication pass and pour observation, the facility staff failed to ensure the residents receive treatment and care in accordance with the comprehensive person-centered care plan for 5 of 28 residents in the survey sample, Residents #58, #49, #57, #61, and #9. The findings included: 1. For Resident #58, the facility staff failed to follow the physician's order for the administration of the oral antibiotic, Vacomycin to treat c. diff (clostridioides difficile). Resident #58's diagnosis list indicated diagnoses, which included, but not limited to End Stage Renal Disease, Chronic Diastolic Congestive Heart Failure, Type 2 Diabetes Mellitus without Complications, and Bipolar Disorder Unspecified. The most recent admission MDS (minimum data set) with an ARD (assessment reference date) of 5/26/21 assigned the resident a BIMS (brief interview for mental status) score of 13 out of 15 in section C, Cognitive Patterns. A nursing progress note dated 5/31/21 6:04 pm states in part, positive for CDIFF, (name…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-07-01 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, clinical record review and facility document review the facility staff failed to ensure an effective infection control program for 3 of 28 residents (Resident #57, Resident #75, and Resident #58) and 1 of 2 units. The findings included: 1. For Resident #57 the facility staff failed to maintain contact precautions after the resident was diagnosed with MRSA (methicillin resistant staphylococcus aureus) infection. Resident #57's face sheet listed diagnoses which included but not limited to pyelonephritis, ESBL (extended spectrum beta lactamase) resistance, urinary tract infection, hypertension, atrial fibrillation, type II diabetes mellitus, depression, sepsis, MRSA (methicillin resistant staphylococcus aureus) and chronic kidney disease. The most recent quarterly MDS (minimum data set) with an ARD (assessment reference date) of 05/20/21 assigned the resident a BIMS (brief interview for mental status) 12 out of 15 in section C, cognitive patterns. This indicates that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-07-01 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to ensure the resident's right to formulate an advanced directive by failing to complete a DDNR (durable do not resuscitate) order form for 1 of 28 residents in the survey sample, Resident #79. The findings included: For Resident #79, the facility staff failed to complete the resident's DDNR order form. Resident #79's diagnosis list indicated diagnoses, which included, but not limited to Acute Respiratory Failure with Hypoxia, Vascular Dementia without Behavioral Disturbance, Unspecified Atrial Fibrillation, Chronic Obstructive Pulmonary Disease Unspecified, and Chronic Kidney Disease Stage 3 Unspecified. The most recent admission MDS (minimum data set) with an ARD (assessment reference date) of 6/07/21 coded the resident as being moderately impaired in cognitive skills for daily decision making with short-time and long-term memory loss. The resident was unable to complete the BIMS (brief interview for mental status) interview.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-07-01 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review the facility staff failed to notify the facility physician of a change in condition for 1 of 28 residents, Resident #57. The findings included: For Resident #57 the facility staff failed to verify a medication change and failed to verify contact precaution orders with the resident's physician. Resident #57's face sheet listed diagnoses which included but not limited to pyelonephritis, ESBL (extended spectrum beta lactamase) resistance, urinary tract infection, hypertension, atrial fibrillation, type II diabetes mellitus, depression, sepsis, MRSA (methicillin resistant staphylococcus aureus) and chronic kidney disease. The most recent quarterly MDS (minimum data set) with an ARD (assessment reference date) of 05/20/21 assigned the resident a BIMS (brief interview for mental status) 12 out of 15 in section C, cognitive patterns. This indicates that the resident is moderately cognitively impaired. Resident #57's comprehensive care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-07-01 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview, facility staff failed to provide for confidentiality of personal and medical records by not securing resident identifiable information on one of six resident care halls. On 07/01/21 at 2:10 PM, the surveyor walked up to the medication cart on the 400 hall. The laptop was open to a resident's file, a clipboard with the resident names and room numbers and notes was face up on the medication cart, and reorder stickers were on the border of the display. The nurse came out of a resident room and stated she had been trying to draw some blood before 2 PM. When asked about resident information being visible, the nurse apologized and covered the information. The surveyor notified the administrator and director of nursing of the concern during a summary meeting on 7/1/2021.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-07-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. For Resident #79, the facility staff failed to initiate treatment to a DTI (deep tissue injury) to the right heel on admission on [DATE]. Resident #79's diagnosis list indicated diagnoses, which included, but not limited to Acute Respiratory Failure with Hypoxia, Vascular Dementia without Behavioral Disturbance, Unspecified Atrial Fibrillation, Chronic Obstructive Pulmonary Disease Unspecified, and Chronic Kidney Disease Stage 3 Unspecified. The most recent admission MDS (minimum data set) with an ARD (assessment reference date) of 6/07/21 coded the resident as being moderately impaired in cognitive skills for daily decision making with short-time and long-term memory loss in section C, Cognitive Patterns. The resident was unable to complete the BIMS (brief interview for mental status) interview. In section M, Skin Conditions, the resident was code for the presence of one unstageable pressure ulcer due to coverage of wound bed by slough and/or eschar present on admission and one unstageable pressure injury…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-07-01 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and clinical record review, facility staff failed to offer the therapeutic diet indicated by the speech therapy assessment for 1 of 28 residents in the survey sample (Resident #203). Resident #203 was admitted to the facility with diagnoses including cerebral infarction, essential thrombocytopenia, pneumonia, atherosclerotic heart disease, acute kidney failure, dysphagia, oropharyngeal phase, hypertension, and hemiplegia. The resident did not have a minimum data set assessment on file. On 6/29/ 2021, the resident reported that being unable to feed self due to inability to move arms. The resident's tray had a pureed diet, set up by staff. The surveyor asked the nurse if someone would help the resident and the nurse said the resident could use one arm to self feed. The resident was absent from the building on 6/30/21 from 7:30 AM to late evening. On 7/01/21 at 11:30 AM, a second nurse was unable to tell the surveyor how the resident eats or to find an assessment. On 07/01/21 at 12:09 PM, the surveyor spoke with the occupational therapist who said…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-07-01 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and clinical record review, the facility staff failed to provide pharmaceutical services by obtaining physician ordered medications for 2 of 28 residents in the survey sample (Resident #2 and #33) and failed to ensure a medication was ingested prior to leaving the resident's room for 1 of 28 residents in the survey sample (Resident #11). 1. For Resident #2, the facility staff failed to ensure the medication Briviact (an anticonvulsant drug used to treat partial-onset seizures) was available for administration. Resident #2's diagnosis list indicated diagnoses, which included, but not limited to Epilepsy Unspecified Not Intractable without Status Epilepticus, Urinary Tract Infection Site Unspecified, Schizoaffective Disorder Depressive Type, Type 2 Diabetes Mellitus without Complications, Heart Failure Unspecified, and Bipolar Disorder. The most recent quarterly MDS (minimum data set) with an ARD (assessment reference date) of 3/11/21 assigned the recent a BIMS (brief interview…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-07-01 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, clinical record review, and facility document review, the facility staff failed to ensure that residents were free of significant medication errors for 2 of 28 residents in the survey sample, Residents #49 and #5. 1. For Resident #49, the facility staff failed to follow physician's orders for the administration of Novolog (a rapid-acting insulin) on five separate occasions. Resident #49's diagnosis list indicated diagnoses, which included, but not limited to Type 2 Diabetes Mellitus without Complications, Cerebral Palsy Unspecified, Unspecified Dementia without Behavioral Disturbance, Schizophrenia Unspecified, and Barrett's Esophagus without Dysplasia. The most recent quarterly MDS (minimum data set) with an ARD (assessment reference date) of 5/13/21 assigned the resident a BIMS (brief interview for mental status) score of 3 out of 15, indicating severe impairment, in section C, Cognitive Patterns. In section I, Active Diagnoses, Resident #49 was coded for the diagnosis of Diabetes Mellitus. Resident #49's active physician's orders included the following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-07-01 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and the review of documents, it was determined the facility staff failed to assess pneumococcal immunization status and/or address pneumococcal immunization needs for two (2) of five (5) residents sampled for immunization review (Resident #17 and Resident #70). The findings include: The facility staff members failed to address Resident #17's and Resident #70's pneumococcal immunization status and/or pneumococcal immunization needs. Review of Resident #17's and Resident #70's clinical documentation failed to reveal evidence of the residents' pneumococcal status being assessed by facility staff members. Resident #17's minimum data set (MDS) assessment, with an assessment reference date (ARD) of 4/12/21, had the resident assessed as able to make self understood and as able to understand others. Resident #17's Brief Interview for Mental Status (BIMS) summary scare was documented as five (5) out of 15. Resident #17 was documented as requiring assistance with transfers, bed mobility, dressing, toilet use, and personal hygiene. Resident #17's diagnoses included, but…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-04-08 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and facility document review, the facility staff failed to post the nurse staffing information daily. The findings include. The facility staff failed to post the nurse staffing information. The nurse staffing information had not been posted since 03/17/25. On 04/01/25 at 8:15 a.m., the surveyor observed a nurse staffing summary posted at the [NAME] side nurses station. This document was dated 03/17/25 and had a documented census of 103. The surveyor did not observe any other postings throughout the facility to include the East side nurses station. The surveyor notified the Director of Nursing (DON) the DON and the surveyor went to the front desk with no postings being observed. On 04/01/25 at 5:30 p.m. during an end of the day meeting with the Administrator, DON, Assistant Director of Nursing, Regional Director of Clinical Services, and Regional Director of Clinical Reimbursement the issue with the nurse staffing posting not being updated since 03/17/25 was reviewed. On 04/04/25 at 10:45 a.m., during an interview with the Staffing Coordinator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$198,489 in federal fines across 8 penalties.

  • $170,017 — penalty dated 2025-04-08
  • $8,357 — penalty dated 2024-12-04
  • $4,235 — penalty dated 2023-09-25
  • $3,882 — penalty dated 2023-09-18
  • $3,529 — penalty dated 2023-09-11
  • $3,176 — penalty dated 2023-09-05
  • $2,823 — penalty dated 2023-08-28
  • $2,470 — penalty dated 2023-08-21

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to EASTERN HEALTHCARE GROUP — 18 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.5-0.5 vs chain
Health inspection 1 of 51.8-0.8 vs chain
Staffing 2 of 51.5+0.5 vs chain
Quality measures 3 of 53.0≈ chain avg
The other 17 homes this chain runs (chain average 1.5★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
VA SNF OPERATIONS HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 12/28/2023
LYAM FAMILY TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST50%since 12/28/2023
APEX GLOBAL SOLUTIONS LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 12/28/2023
YDI EASTERN HOLDCO LLCOrganizationINDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 12/28/2023
YDI IRREVOCABLE TRUSTOrganizationINDIRECT OWNERSHIP INTERESTsince 12/28/2023
GITTLESON, LAYLAIndividualINDIRECT OWNERSHIP INTERESTsince 12/28/2023
CAPITAL FUNDING GROUPOrganization5% OR GREATER MORTGAGE INTEREST; OPERATIONAL/MANAGERIAL CONTROLsince 12/28/2023
GITTLESON, YEHUDAIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNFsince 12/28/2023
SHAPIRO, AKIVAIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 12/28/2023
VA SNF MASTER CONSULTING LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 12/28/2023
VA SNF OPERATIONS HOLDINGS 3 LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 12/28/2023
HAJIMOMENIAN, AMIRIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/28/2023
HARTMAN, AARONIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/28/2023
SOMMER, NECHAMAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 12/28/2023

CMS files one row per role, so the 19 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted.

8 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.0M
Net patient revenuemost recent cost report
+12.3%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 73%Medicare 11%Other / private 16%

About 73% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$277per resident / day
operating cost
$8,426per month
≈ monthly operating cost
$316per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in VA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.

Typical monthly cost in Virginia
$10,250/mo
Nursing home (semi-private)
$11,680/mo
Nursing home (private)
$6,945/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495417. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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