River Edge Rehabilitation And Nursing
1221 Rosser Ave, Waynesboro, VA 22980 · For profit - Corporation · 109 certified beds · (540) 949-7191 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0607) — most recent May 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $33,822 in federal fines (most recent 2026-05-08)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- its facility-reported quality-measure rating is low (2/5)
- its last standard health inspection was over 3 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 24.5% | 14.9% | 15.4% | worse |
| Long-stay residents who lose too much weight | 0.7% | 5.4% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.5% | 0.4% | 0.9% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 2.1% | 1.6% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 52.1% | 18.7% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.2% | 3.6% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 34.5% | 15.6% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 24.0% | 20.6% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 77.4% | 94.0% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 3.1% | 4.7% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 20.6% | 21.8% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 10.9% | 14.2% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.5% | 1.3% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 56.7% | 73.6% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 17.7% | 22.3% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 17.9% | 11.5% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.60 | 1.52 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 2.60 | 1.48 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
45.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 161 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 31.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 98 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.37 therapist hours per resident per day in 2026Q1 — more than 63% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 45.5%CMS range 38.1–51.1 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.4%CMS range 8.1–15.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 31.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 45.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 35.7% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 91.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 92.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 95.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.5% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.8%CMS range 3.6–10.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.92 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 109 beds and averages 102.6 residents a day — about 94% occupied, or roughly 6 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.96 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.54 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.72 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.67 hrs/resident/day on weekends vs 3.07 on weekdays — 13% thinner on weekends. RN hours go from 0.58 to 0.44 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 50% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 3 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
41 citations, most serious first. The 13 most serious are shown; the remaining 28 are one tap away and print in full.
- Immediate jeopardy · J2026-05-08 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview, and facility documentation review, the facility failed to protect two of three residents (Resident (R) 109 and R81) reviewed for abuse from being sexually abused by R15 when the facility allowed the resident to sexually abuse vulnerable residents by not supervising R15, who had a known history of sexual inappropriateness out of 29 sample residents. This had the potential to affect all residents in the facility who were at risk for abuse. The facility's Administrator was informed on 05/07/26 at 1:33 PM that Immediate Jeopardy existed which also constituted Substandard Quality of Care (SQC) related to the facility's failure to ensure R109 and R81 were free from sexual abuse by R15 and was determined to exist on 03/15/25. The facility provided an Immediate Jeopardy Removal Plan that was accepted on 05/07/26 at 5:42 PM. The survey team validated implementation of the removal plan through interviews, and review of training records. Immediate Jeopardy was removed on 05/07/26…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2026-05-08 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview, and facility documentation review, the facility failed to implement its abuse prevention and investigation policies to ensure the safety of two of three residents (Resident (R) 109 and R81) reviewed for abuse out of 29 sample residents. This had the potential to affect all residents in the facility who were at risk for abuse. The facility's Administrator was informed on 05/07/26 at 1:33 PM that Immediate Jeopardy existed which also constituted Substandard Quality of Care (SQC) related to the facility's failure to ensure R109 and R81 were free from sexual abuse by R15 and was determined to exist on 03/15/25. The facility provided an Immediate Jeopardy Removal Plan that was accepted on 05/07/26 at 5:42 PM. The survey team validated implementation of the removal plan through interviews, and review of training records. Immediate Jeopardy was removed on 06/07/26 at 6:10 PM. After removal of the Immediate Jeopardy, the deficiency remained at a ''G'' scope and severity for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2022-11-03 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review and facility document review, the facility staff failed to ensure pain management for one of 21 residents in the survey sample, Resident #78. Resident #78 was not administered scheduled pain medication as ordered by the physician; Resident #78 suffered unrelieved pain and was unable to sleep, which resulted in actual harm to the resident. Findings include: Resident #78's diagnoses included, but were not limited: diverticulitis, atrial fibrillation, depression, muscle weakness, dysphagia, abnormal gait, polyneuropathy, history of falls, and musculoskeletal mastoid bone pain. Resident #78's most recent MDS (minimum data set - CMS assessment tool) was an admission assessment dated [DATE]. This MDS assessed the resident with a BIMS (Brief Interview for Mental Status) score of 15 (out of 15), indicating intact cognition function for daily decision making skills. Physical function was assessed as requiring supervision with limited…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-08 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview, and facility documentation review, the facility failed to report allegations of abuse in a timely manner for two of three residents (Resident (R) 109 and R81) reviewed for abuse out of 29 sample residents. This had the potential to affect all residents in the facility who were at risk for abuse. The findings include:1. Review of R15's Face Sheet located in the electronic medical record (EMR) under the Profile tab revealed the resident was re-admitted on [DATE] with diagnosis of unspecified dementia. Review of R15's annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 12/18/25 and located under the MDS tab of the EMR, revealed a Brief Interview for Mental Status (BIMS) score of three out of 15, which indicated the resident was severely cognitively impaired. 2. Review of R109's Face Sheet located in the EMR under the Profile tab revealed the resident was admitted on [DATE] with diagnosis of non-Alzheimer's dementia. Review of R109's quarterly MDS with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-08 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview, and facility documentation review, the facility failed to conduct thorough abuse investigations for three of three residents (Resident (R) 15, R109, and R81) reviewed for abuse out of 29 sample residents. This had the potential to affect all residents in the facility who were at risk for abuse. The findings include:1. Review of R15's Face Sheet located in the electronic medical record (EMR) under the Profile tab revealed the resident was re-admitted on [DATE] with diagnosis of unspecified dementia. Review of R15's annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 12/18/25 and located under the MDS tab of the EMR, revealed a Brief Interview for Mental Status (BIMS) score of three out of 15, which indicated the resident was severely cognitively impaired. 2. Review of R109's Face Sheet located in the EMR under the Profile tab revealed the resident was admitted on [DATE] with diagnosis of non-Alzheimer's dementia. Review of R109's quarterly MDS with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-07 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, clinical record review, and facility documentation review, the facility staff failed to maintain the dignity of multiple residents on one of two units during meal distribution. The findings included:The facility staff failed to serve all residents at the table at the same time. The facility staff failed to knock prior to entering resident rooms. The facility staff failed to provide adequate supervision during meals and failed to sit next to residents while assisting with meals. On 8/5/25 at 12:07 p.m., observations were conducted of the lunch meal service on the A-wing. At 12:07 p.m., the first cart of meal trays had just arrived on the unit and Resident #18 (R18) was observed sitting in the tv room with six other residents. R18 was served her meal. The facility staff then continued distributing meal trays to residents eating in their room. During the distribution of meal trays facility staff entered multiple resident rooms without knocking on the door or announcing themselves prior to entering the rooms. Multiple observations were made of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-07 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to review and revise the comprehensive plan of care for four of forty-one residents in the survey sample (Residents #2, #13, #20 and #24).The findings include:1. Resident #2's plan of care was not revised to include the resident's do not resuscitate status, enrollment in hospice services, or that a fall occurred on 7/4/25. Resident #2 (R2) was admitted to the facility with diagnoses that included dementia, psychotic disturbance, mood disorder, anxiety, chronic kidney disease, gastroesophageal reflux disease, obesity, congestive heart failure, peripheral vascular disease and cognitive communication deficit. The minimum data set (MDS) dated [DATE] assessed R2 with severely impaired cognitive skills. R2's clinical record documented a DDNR (Durable Do Not Resuscitate) form signed on 6/3/25, indicating no resuscitation was to be initiated in case of cardiac arrest. R2's clinical record documented a physician's order dated 6/3/25 for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-07 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, clinical record review and facility documentation review, the facility staff failed to follow physician orders for six residents (Resident #13- R13, Resident #14-R14, Resident #20-R20, Resident #21-R21, Resident 2-R2, and Resident #24-R24) in a survey sample of forty-one residents. The findings included:1. For R13, the facility staff failed to assess and obtain neurological checks following a fall. On 8/5/25 at 12:10 p.m., R13 was observed in the dining room seated in a Broda chair [a wheelchair with reclining capabilities]. Attempts were made to converse with R13 but were not successful. On 8/6/25, a clinical record review was conducted of R13's chart. This review revealed a progress note dated 6/9/25 at 1:30 a.m., that read, Resident rolled onto floor. Bed was in lowest position. Abrasion to right thigh and small abrasion to top of head. On call nurse notified as well as the resident's sister who is emergency contact. [On-call medical provider name…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-07 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interview the facility staff failed to follow menu for residents on two of two units. The findings included:On 8/5/25 at 12:00 p.m., an observation of the posted menu was conducted. The menu listed Salisbury steak, steamed rice, squash, brown gravy, dinner roll, strawberry shortcake, condiments and beverage of choice. However, during the observations of the lunchtime meal being plated and served, the food provided did not match the posted menu.On 8/5/25 at 12:30 p.m., the dietary manager was interviewed about the menus. The dietary manager stated that the cook changed the menus without informing me. The dietary manager stated he would have changed the posted menus if he was aware of the changes. The dietary manager stated the cook; after preparing the meal, told me the ground beef was not thawed to make the Salisbury steak today, so he swapped today's menu with tomorrow's menu. The dietary manager stated that the residents were supposed to be informed when the meal menus were changed.On 8/5/25 at 1:00 p.m., an interview was conducted with several…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-07 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interviews the facility staff failed to store, label and distribute food in a sanitary manner in the main kitchen. The findings included:On 8-5-25 at 11:45 AM, a tour of the main kitchen revealed multiple deficiencies related to food storage and labeling practices. Several opened food items in the reach-in refrigerator, walk-in refrigerator, and walk-in freezer were found without proper labels or dates indicating when they were opened.Specifically, personal beverages and snacks were stored in the reach-in refrigerator alongside facility food items. In the walk-in refrigerator, items such as three-bean salad, vanilla pudding, cooked spaghetti noodles, corn, ham slices, mayonnaise, and cottage cheese were observed without any labels or open dates.Additionally, in the walk-in freezer, sandwich meats, meatballs, and peppers were also stored without proper labeling. Some containers showed signs of spoilage, such as a film on top of the water in the ham container. These practices pose significant risks including potential cross-contamination, food spoilage,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-07 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interviews, staff interviews, clinical record review and facility documentation review the facility staff failed to maintain a complete and accurate clinical record for four residents, Resident #31 (R31), Resident #2 (R2), Resident #20 (R20) and Resident #21 (R21) out of a survey sample of 41 residents. The findings included:1. Daily documentation for R31's treatment was not present on the treatment administration record. On 8/6/25 at 2:00 p.m., an interview was attempted with R31. R31 was not able to recall whether treatments had been completed and was also unable to remember that he had wounds requiring daily treatment. On 8/6/25 at 1:50 p.m., an interview was conducted with licensed practical nurse, LPN#1 (LPN1), who was the wound nurse. She stated that she completed the resident's treatments daily during the week, and the floor nurses provided the treatments on weekends. She further stated that if the treatment was not signed off, it meant it was not done, then later clarified that if it…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-07 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, clinical record review, and facility documentation review, the facility staff failed to follow infection control practices during meal distribution on one of two wings (A-wing). The findings included:On 8/5/25 at 12:07 p.m., observations were conducted of the lunch meal service on the A-wing by the surveyor who was accompanied by a federal surveyor. Resident #18 (R18) who was sitting in the tv room was served her meal. On 8/5/25 at 12:19 p.m., certified nursing assistant #4 (CNA #4) took a tray from the meal tray cart and entered the room of resident #14 (R14). R14's room door had signage to indicate the resident was on enhanced barrier precautions and personal protective equipment was outside of the door. CNA #4 left the door open, and the surveyor observed the meal tray sitting on the over bed table. A few minutes later, CNA #4 exited the room, carrying the meal tray and returned the tray to the cart. The cart contained approximately ten additional meal trays that had yet to be distributed. Following this observation, the surveyor approached…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, clinical record review, and facility documentation review, the facility staff failed to dress a resident in their personal clothing to maintain dignity for one resident (Resident #2-R2) in a survey sample of forty-one residents. The findings included:Based on observation, staff interview, clinical record review, and facility documentation review, the facility staff failed to dress a resident in their personal clothing to maintain dignity for one resident (Resident #2-R2) in a survey sample of forty-one residents. The findings included: On 8/5/25 at 12:07 p.m., observations were conducted of the lunch meal service on the A-wing. Resident #2 was sitting in the tv room with six other residents for the lunch meal. R2 was sitting in a geri-chair [medical recliner] with a hospital gown on and his back exposed. On 8/6/25, during an end of day meeting, the above observation was discussed with the facility administrator and director of nursing. On 8/7/25 at 8:15 a.m., R2 was observed sitting in the geri-chair in the hallway at the nursing station. R2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 28 citations
- Potential for harm · Dcited before2025-08-07 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, facility document review and clinical record review, the facility staff failed to follow professional standards of care for two of forty-one residents in the survey sample (Residents #2 and #20).The findings include:1. Nursing staff failed to document in the clinical record an unwitnessed fall for Resident #2, including immediate assessments, actions taken and circumstances of the fall. Resident #2 (R2) was admitted to the facility with diagnoses that included dementia, psychotic disturbance, mood disorder, anxiety, chronic kidney disease, gastroesophageal reflux disease, obesity, congestive heart failure, peripheral vascular disease and cognitive communication deficit. The minimum data set (MDS) dated [DATE] assessed R2 with severely impaired cognitive skills. R2's clinical record documented a nurse practitioner progress note dated 6/18/25 at 11:59 p.m. This note documented, .The patient sustained a fall yesterday [6/17/25], but no injuries were reported. Neuro checks initiated and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, clinical record review and facility documentation review the staff failed to provide care and services related to dialysis for three residents, Resident # 24 (R24), #25 (R25) and #14 (R14) out of a survey sample of 41 residents.The findings included:1. There was no order for facility staff to monitor R24's dialysis fistula site in the left upper arm. On 8/7/25 at 8:40 a.m., an interview was conducted with R24. R24 was asked if his fistula site was monitored and he said, Dialysis checks it every Monday, Wednesday and Friday, but here no. Maybe once or so a nurse came in listen to it but don't see that nurse often here. On 8/7/25 at 9:00 a.m., an interview was conducted with a licensed practical nurse, LPN#5 (LPN5). LPN5 stated that the dialysis access site was to be monitored. She stated the bruit and thrill at the fistula site was to be checked. LPN5 stated that the dressing on the fistula site was to be removed every 24 hours and checked. She stated this treatment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-07 · tag F0776 — isolatedProvide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interviews and clinical record review the facility staff failed to obtain an x-ray timely for one resident, Resident ##26 (R26) out of a survey sample of 41 residents.The findings included:There was an x-ray ordered stat (as soon as possible), and the facility did not follow up and the x-ray was not obtained timely.On 8/7/25 at 8:10 a.m., an interview was conducted with the nurse practitioner (NP). The NP stated if concern for a fracture we ordered the x-ray stat, and the expectation was for the x-ray to be obtained within eight hours. If the x-ray was longer than eight hours, we will send out to the emergency department and will send out sooner if the family wants the resident sent out for evaluation. NP also said, I will give more orders like frequent vitals, neuro checks and if pain is not controlled to send out.On 8/7/25 at 8:30 a.m., interview was conducted with a licensed practical nurse, LPN#7 (LPN7). LPN7 stated that R26 was in the dining room and fell. She stated that R26 was complaining about her left lower extremity and left hip area hurting. LPN7 stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-11-03 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. The facility staff failed to notify the physician of a delay in the treatment of a UTI (urinary tract infection) for Resident #28. Findings were: Resident #28 was admitted to the facility with the following diagnoses including but not limited to: Diabetes mellitus, quadriplegia, contracture of the left hand, UTI, and chronic kidney disease. An annual MDS (minimum data set - a cms assessment tool), dated 09/02/2022, documented the BIMS (Brief Interview for Mental Status) score of 15 (out of 15), indicating intact cognitive function for daily decision making. The clinical record was reviewed on 11/01/2022 beginning at approximately 3:00 p.m, noting the progress notes with the following entries: 10/29/2022 22:20 (10:22 p.m.) Positive for UTI. Spoke with (Name); place PICC line begin ertapenem 1 GM (gram) q (every) 24 hours. 10/31/2022 (Note from nurse practitioner signed 10/31/2022 at 7:51 p.m.) .Infection and inflammatory reaction due to indwelling urethral catheter .urine culture came back with E. Coli and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-11-03 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review and facility document review, the facility staff failed to develop a comprehensive care plan (CCP) for 4 of 21 residents in the survey sample (Resident #23, #78, #80, and #81). Resident #23 had no plan of care for anticoagulant (AC) medication and diabetic management, including insulin administration. Resident #78 had no plan of care developed/implemented for pain management. Resident #80 had no plan of care for anticoagulant (AC) medication. Resident #81 had no plan of care for anticoagulant (AC) medication. The findings include: 1. The facility staff failed to develop and implement a comprehensive care plan for anticoagulant therapy and diabetic management, including insulin therapy. Resident #23 was admitted to the facility with diagnoses that included COVID 19, hemiplegia/hemiparesis, chronic AFIB, DM2, cognitive communication deficit, and aphasia. The MDS (minimum data set -cms assessment tool) dated 09/05/22 was the 5 day admission assessment, which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-11-03 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Facility staff failed to assist Resident #62 with wearing the physician ordered TED (thrombo-embolic deterrent) hose. On 11/02/2022 at approximately 9:30 a.m., Resident #62 was observed in her room. She was dressed for the day. No TED hose were observed. She was asked if she had white stockings that staff helped her put on in the mornings and took off in the evenings. She stated, No, I don't have that. She was asked if she had any stockings in her drawers. She opened her drawers and stated, No, I don't have any. CNA (certified nursing assistant) #1 was in the hallway. She confirmed that she was assigned to Resident #62. She was asked about the physician ordered TED hose. She stated, I didn't help her get dressed today, the nurse did. I don't know if she is supposed to be wearing TED hose or not. She was asked if she had reviewed Resident #62's kardex (daily care guide) prior to caring for her. She stated, I haven't looked at it recently .the nurses tell us what we are supposed to do .I think they put those on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-11-03 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, resident interview, clinical record review, and facility document review, the facility staff failed to provide timely treatment for an UTI (urinary tract infection) for one of twenty-one residents, Resident #28. The findings include: Resident #28 was admitted to the facility with the following diagnoses including but not limited to: Diabetes mellitus, quadriplegia, contracture of the left hand, UTI, and chronic kidney disease. An annual MDS (minimum data set -cms assessment tool) dated 09/02/2022 documented the BIMS (Brief Interview of Mental Status) score as 15 out of 15, indicating Resident #28 was cognitively intact for daily decision making. On 11/01/2022 beginning at approximately 3:00 p.m., a review of the clinical record included progress notes with the following entries: 10/29/2022 22:20 (10:22 p.m.) Positive for UTI. Spoke with [Name redacted]; place PICC line begin ertapenem 1 GM (gram) q (every) 24 hours. 10/31/2022 (Note from nurse practitioner signed 10/31/2022 at 7:51 p.m.) .Infection and inflammatory reaction due to indwelling…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-11-03 · tag F0691 — failed to provide colostomy / ostomy care — patternProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview and clinical record review, the facility staff failed to obtain physician orders to provide ongoing assessment and care for a colostomy for one of twenty residents in the survey sample. Resident #17 had no current physician orders for care the colostomy and no evidence of daily colostomy site assessments as documented in the comprehensive care plan. The findings include: Resident #17 was admitted to the facility with diagnoses that included inflammatory bowel disease with colostomy, asthma, history of cerebral infarction, diverticulosis, atrial fibrillation, hypothyroidism, depression, anxiety, hypertension and chronic respiratory failure. The MDS (minimum data set - CMS assessment tool) assessment dated [DATE] documented the BIMS (Brief Interview of Mental Status) as indicating intact cognition for daily decision making. On 11/1/22 at 12:06 p.m., when interviewed about quality of care in the facility, Resident #17 stated that she provided care for her colostomy that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-03 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview and facility document review, the facility staff failed to ensure a clean, comfortable and homelike environment in two resident rooms on a portion of B wing, specifically known as the B-Back hall. Findings include: On 11/01/22 at approximately 11:15 AM, Resident #34 was interviewed in his room, which had a bedside commode (used by Resident #34) sitting at the end of the bed. The bedside commode had a dry, smeared brown substance on the inside and around the sides of the bucket. The toilet seat also had a dry, brown substance that was smeared on it. When asked if staff clean the bedside commode, Resident #34 replied, Yes. Additional observations in the room included the following: The built in closet had paint chipped off with large scratches on the front and sides; the cabinet had some scraped, indented areas in the wood along the edges and sides; the resident's sink had a large brownish stain around the drain about 2-3 inches in diameter; the pipe under the sink had a flange ring detached from the wall and hanging on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-03 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on complaint investigation, clinical record review, and staff interview, the facility failed to ensure an accurate Minimum Data Set (MDS - a cms assessment tool) for one of 21 residents (Resident # 82) in the survey sample. Resident # 82, who was discharged to home, was incorrectly identified as being discharged to an acute care hospital on a Nursing Home Discharge Minimum Data Set. The findings include: Resident # 82 was admitted to the facility with diagnoses that included a left wrist fracture, cancer, hypertension, generalized muscle weakness, difficulty walking, right below the knee amputation, dysuria, bromhidrosis, frequency of micturition, and urinary urgency. According to a Nursing Home Discharge Minimum Data Set with an Assessment Reference Date of 8/19/2022, the resident was assessed under Section C (Cognitive Patterns) as being cognitively intact, with a Summary Score of 15 out of 15. Under Section A (Identification Information), at Item A2100, Discharge Status, Resident # 82 was identified as being discharged to an acute hospital. Review of the Progress Notes in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-03 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, staff interview and clinical record review, the facility staff failed to review and revise the comprehensive care plan for two of twenty residents in the survey sample (Resident #17 & #62). Resident #17's Comprehensive Care Plan (CCP) was not revised regarding the provision of colostomy care. Resident #62's plan of care was not updated to include the physician ordered intervention of therapeutic support hose (TED hose). The findings include: 1. The Comprehensive Care Plan for Resident #17 was not revised to address the provision of colostomy care by the resident. Resident #17 was admitted to the facility with diagnoses that included inflammatory bowel disease with colostomy, asthma, history of cerebral infarction, diverticulosis, atrial fibrillation, hypothyroidism, depression, anxiety, hypertension and chronic respiratory failure. The minimum data set (MDS - cms asssessment tool) dated 9/9/22 assessed Resident #17 as cognitively intact for daily decision making. On 11/1/22 at 12:06 p.m., Resident #17 was interviewed about quality of care in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview the facility staff failed to ensure a safe room environment for one of 21 residents, Resident #62. Findings were: Resident #62 was admitted to the facility with hypertension, artherosclerotic heart disease, sick sinus syndrome, presence of cardiac pacemaker, diabetes mellitus, cognitive impairment, and a history of falls. A quarterly MDS (minimum data set - cms assedsment tool) with an ARD (assessment reference date) of 10/07/2022, assessed Resident #62 with a BIMS (Brief Interview for Mental Status) score of 5/15, indicating moderate cognitive impairment for daily decision making. Initial tour of the facility was conducted on 11/01/2022 at approximately 12:00 noon. Resident #62 was observed standing in the doorway of her room. An area of purple/blue discoloration was observed around her right eye. When asked what had happened to her eye, Resident #62 stated, I fall. When asked how she fell, Resident #62 stated, My mattress is slicky. Resident #62 then invited this surveyor into her room and stated, See my mattress? I was getting up and slid…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-08 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and clinical record review, the facility staff failed to develop a comprehensive care plan for two of twenty residents in the survey sample, Residents #37 and #78. Resident #37 had no care plan developed regarding communication. Resident #78 had no plan of care for dehydration prevention. The findings include: 1. Resident #37 was admitted to the facility on [DATE] with a re-admission on [DATE]. Diagnoses for Resident #37 included end stage renal disease, atrial fibrillation, GERD (gastroesophageal reflux disease), hypertension, congestive heart failure, anxiety, depression, glaucoma, irritable bowel syndrome and restless leg syndrome. The minimum data set (MDS) dated [DATE] assessed Resident #37 with moderately impaired cognitive skills. On 4/6/21 at 10:54 a.m., Resident #37 was observed in the hall near her room talking with two staff members. Resident #37 was non-English speaking. On 4/6/21 at 11:20 a.m., a staff member was with Resident #37 in her room using a cell phone…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, clinical record review, and facility document review, the facility staff failed to ensure a safe bed environment for one of 20 residents (Resident #60); and failed to ensure a medication cart was locked and secure in a resident care area on one of two nursing units (Unit 2). Findings include: 1. Resident #60 was admitted to the facility on [DATE] with diagnoses that included dementia with behavioral disturbance, COPD (chronic obstructive pulmonary disease), affective mood disorder, cognitive communication deficit, hypertension, seizures, depression, heart failure and hyperlipidemia. The minimum data set (MDS) dated [DATE] assessed Resident #60 with severely impaired cognitive skills and as requiring the extensive help of two people for bed mobility and transfers. On 4/7/21 at 8:47 a.m., Resident #60's room and bed was inspected. U-shaped bed rails were in the up position on both sides of the bed near the head of the bed. Resident #60's clinical record documented the resident experienced…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-04-08 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and clinical record review, the facility staff failed to assess one of twenty residents in the survey sample prior to the use of bed rails. Resident #64 had bed rails in use without a prior assessment for safety, attempted alternatives or informed consent regarding risks/benefits of the rails. The findings include: Resident #64 was admitted to the facility on [DATE] with diagnoses that included cerebral infarction with left sided hemiplegia and hemiparesis, dysphagia, depression, aphasia, vascular dementia, dysarthria, lymphoma and history of COVID-19. The minimum data set (MDS) dated [DATE] assessed Resident #64 with moderately impaired cognitive skills and as requiring the extensive assistance of two people for bed mobility and total assistance of two people for transfers. On 4/6/21 at 3:00 p.m., Resident #64 was observed in bed with u-shaped bed rails up on both sides of the bed. The rails were located near the middle of the bed at the area of the resident's waist.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-08 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to ensure one of twenty residents was free from unnecessary medication. Resident #82 had a physician's order for the psychotropic medication lorazepam as needed (prn) for greater than 14 days without a documented rationale for the extended duration of the prescription. The findings include: Resident #82 was admitted to the facility on [DATE] with diagnoses that included anxiety, Alzheimer's, dementia with behavioral disturbance, lumbar disc degeneration, cognitive communication deficit, diabetes and major depressive disorder with psychosis. The minimum data set (MDS) dated [DATE] assessed Resident #82 with short and long-term memory problems and severely impaired cognitive skills. Resident #82's clinical record documented a physician's order dated 3/30/21 for lorazepam 0.5 milligrams (mg) with instructions to give 1 tablet every 8 hours as needed for agitation until 5/31/21. The clinical record documented no rationale for why the prn…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-08 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and facility document review, the facility staff failed to store food in a sanitary manner in the main kitchen. Findings include: An initial tour of the main kitchen was conducted on 04/06/21 at 10:30 AM with the DM (dietary manager). The dry storage area was observed. Four packs of unopened, soft tortilla shells were observed with an expiration date of 02/11/21. The expiration date was on the original (manufacturer's) packaging. The DM stated that she would dispose of them and wasn't sure why they were still in the dry storage area. A policy was requested on food safety and storage. On 04/06/21 at approximately 2:00 PM, a policy was presented. The policy, Food receiving and storage documented, .non refrigerated foods .will be in a designated dry storage unit .rotated using first in - first out .foods shall be received and stored in manner that complies with safe food handling practices . A food storage chart was provided for reference on shelf life; this food chart did not have a reference for soft tortillas. The DON (director of nursing) and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-04-08 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and facility document review, the facility staff failed to ensure garbage and refuse were disposed of properly. Findings include: An initial tour of the main kitchen was conducted on 04/06/21 at 10:30 AM with the DM (dietary manager). On 04/06/21 at 11:00 AM, the garbage and refuse area and containers were observed. A sack of approximately 10 to 12 heads of cabbage were sitting outside of the dumpster on the ground. The DM was asked why it was on the ground and not in the dumpster. The DM stated that she did not know and opened the dumpster and picked up the sack with the cabbage heads and threw it into the dumpster. An empty milk carton was observed on the ground in front of the dumpster, as well a single latex glove. A policy was requested on garbage and refuse disposal and maintenance. On 04/06/21 at approximately 2:00 PM, a policy was presented. The policy, .Garbage and Rubbish Disposal documented, .All garbage and rubbish containing food wastes shall be kept in containers .Garbage and rubbish containing food wastes will be stored in a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-08 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to ensure a complete and accurate clinical record for one of 20 residents in the survey sample, Resident #9. Resident #9's electronic health record failed to indicate the resident's correct code status. The findings include: Resident #9 was admitted to the facility on [DATE] with diagnoses that included type 2 diabetes, end stage renal disease requiring dialysis, hyperlipidemia, hypothyroidism, muscle weakness and atrial fibrillation. The most recent minimum data set (MDS) dated [DATE] was an annual assessment and assessed Resident #9 as cognitively intact and independent for daily decision making with a score of 15 out of 15. Resident #9's electronic clinical record was reviewed on 04/06/2021. Observed on the resident information screen was the following: Code Status: Full Code Observed on the orders was the following: FULL CODE Active: 01/23/2020. Observed on the care plans was the following: [Resident #9] chooses to be a DNR (Do…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-04-08 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and facility document review, the facility staff failed to follow infection control protocols on one of two nursing units. A housekeeper failed to follow infection control protocols regarding personal protective equipment (PPE) on the A-wing quarantine unit. The findings include: On 4/6/21 at 12:32 p.m., a housekeeping employee (other staff #5) was observed exiting the quarantine unit through the zippered curtain. The housekeeper had on a mask, face shield, gown and gloves. The gown was not tied at the neck or waist, was loosely hanging and partially coming down as the housekeeper walked. The housekeeper went across the hall on the nursing unit and entered the dirty utility room located near the nursing station. The housekeeper immediately came out of the room wearing the same PPE and with a white wheeled cart re-entered the zippered quarantine unit. On 4/7/21 at 11:54 a.m., the registered nurse unit manager (RN #3) was interviewed about the quarantine unit. RN #3 stated the residents on the quarantine unit were on enhanced droplet precautions…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-05-23 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to implement interventions to maintain bowel and bladder continence for one of 24 residents in the survey sample. Resident #11 had no interventions implemented for over 3 months in response to an assessed decline in bowel and bladder continence. The findings include: Resident #11 was admitted to the facility on [DATE] with a re-admission on [DATE]. Diagnoses for Resident #11 included anxiety, disc degeneration, Alzheimer's dementia, cataracts, cerebrovascular disease, osteoarthritis, history of breast cancer, dementia with behaviors, depression and diabetes. The minimum data set (MDS) dated [DATE] assessed Resident #11 with severely impaired cognitive skills. Resident #11's clinical record documented a decline in bowel and bladder function starting in February 2019. MDS assessments dated 10/2/18 and 12/26/18 documented Resident #11 was always continent of bowel and bladder function. A bowel and bladder evaluation tool dated 1/10/19…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-05-23 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview and clinical record review, the facility staff failed to ensure one of 24 residents was free from unnecessary medications. Resident #11 had an as needed order for the anti-anxiety medication lorazepam (Ativan) renewed and in place beyond 14 days without a clinical justification and physician specified duration. Resident #11 was administered 37 doses of the as needed lorazepam from [DATE] through [DATE] without documented assessments indicating the need for the medicine or prior attempts at non-pharmaceutical interventions. The findings include: Resident #11 was admitted to the facility on [DATE] with a re-admission on [DATE]. Diagnoses for Resident #11 included anxiety, disc degeneration, Alzheimer's dementia, cataracts, cerebrovascular disease, osteoarthritis, history of breast cancer, dementia with behaviors, depression and diabetes. The minimum data set (MDS) dated [DATE] assessed Resident #11 with severely impaired cognitive skills and having wandering behaviors daily. Resident #11's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-05-23 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview and clinical record review, the facility staff failed to develop a comprehensive care plan for two of 24 residents in the survey sample. 1. Resident #11 had no plan of care developed regarding a decline in bowel and bladder function. 2. Resident #15 had no care plan developed regarding emotional support/grief following the death of a family member. The findings include: 1. Resident #11 had no plan of care developed regarding a decline in bowel and bladder function. Resident #11 was admitted to the facility on [DATE] with a re-admission on [DATE]. Diagnoses for Resident #11 included anxiety, disc degeneration, Alzheimer's dementia, cataracts, cerebrovascular disease, osteoarthritis, history of breast cancer, dementia with behaviors, depression and diabetes. The minimum data set (MDS) dated [DATE] assessed Resident #11 with severely impaired cognitive skills. Resident #11's clinical record documented a decline in bowel and bladder function starting in February 2019. MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-05-23 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, document review and staff interview the facility failed to review and revise a comprehensive care plan for one of twenty-four residents. Resident #64's care plan was not revised regarding code status. The findings include: Resident #64 was admitted to the facility on [DATE] with diagnoses that included long-term use of anticoagulants, muscle weakness, dementia without behavioral disturbance, chronic a-fib, pain in right hip and lower back, hypertension, abnormal posture, and cognitive communication deficit. The most recent minimum data set (MDS) dated [DATE], was an annual assessment and assessed Resident #64 as severely cognitively impaired for daily decision making, having long and short term memory problems. Resident #64's clinical record was reviewed on 05/22/19 at 2:30 p.m. Observed on the physician orders was an order for a DNR (Do Not Resuscitate) dated 11/23/18. Additionally, observed was a completed DNR form dated 10/29/18 that was signed by the physician and Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-05-23 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and facility document review the facility staff failed to follow professional standards of practice for one of 24 residents in the survey sample: Resident # 16. Resident # 16 was not instructed to rinse his mouth after administration of an inhaled corticosteroid medication. Findings include: On 5/22/19 beginning at 7:45 a.m. a medication pass and pour observation was conducted with LPN (licensed practical nurse) # 1. Resident # 16 had wheeled himself to the medication cart and asked for his medications. One of the medications administered to Resident # 16 was Symbicort 160/4.5, an inhaled medication for asthma and COPD. LPN # 1 stated He gets two puffs; I give one puff, then his oral meds, then the other puff. The resident was not encouraged or instructed after each puff to rinse his mouth and spit. During reconciliation 5/22/19 at 8:45 a.m. of the medications administered to Resident # 16 was a current order for Symbicort 160/4.5 2 puffs twice a day. On 5/22/19 at 9:00 a.m. the administrator was asked for a policy for inhaled medications or a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-05-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview, facility document review and clinical record review, the facility staff failed to ensure a safe transfer for one of 24 residents in the survey sample. The legs of a mechanical lift were not locked prior to transferring Resident #49 from his bed to a wheelchair. The mechanical lift turned over during the transfer with Resident #49 experiencing a skin tear on his nose as a result of the incident. The findings include: Resident #49 was admitted to the facility on [DATE] with a re-admission on [DATE]. Diagnoses for Resident #49 included quadriplegia, heart failure, history of kidney transplant, neuromuscular dysfunction of bladder, diabetes, depression, high blood pressure, diabetic neuropathy and sleep apnea. The minimum data set (MDS) dated [DATE] assessed Resident #49 as cognitively intact and as totally dependent upon two people for mobility and transfers. Resident #49's clinical record documented a nursing note dated 1/15/19 stating, At approximately 11:30 a.m. this…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-05-23 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interview, staff interview and clinical record review, the facility staff failed to perform a social service assessment and develop care interventions regarding grief/emotional support for one of 24 residents in the survey sample. Resident #15, with a recent death of a family member, had no assessment by social services to determine emotional care needs and grief support following the death. The findings include: Resident #15 was admitted to the facility on [DATE] with diagnoses that included cardiomyopathy, atrial fibrillation, hypothyroidism, major depressive disorder, anxiety, restless leg syndrome, high blood pressure and macular degeneration. The minimum data set (MDS) dated [DATE] assessed Resident #15 as cognitive intact and feeling down, depressed and/or hopeless on most days. On [DATE] at 12:09 p.m., Resident #15 was interviewed about quality of life and care in the facility. Resident #15 stated she was frequently sad and was still upset about the recent death of her son. Resident #15…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-05-23 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, and facility document review the facility staff failed to ensure medications were properly labeled on one of three medication carts: B-wing front hall. A vial of insulin was opened without an open date and available for administration. Findings include: On [DATE] at 4:30 p.m. the medication cart on B-wing was inspected with RN (registered nurse) # 1. An opened vial of insulin (Humalog) was observed in the medication cart. There was a label on the bottle which documented Discard 28 days after opening. The vial did not have a date indicating when it had been opened. RN # 1 stated Oh, you're right; there's no date . RN # 1 then picked up the vial and stated I'll fix that right now and began to write the current day's date on the vial. This surveyor stopped her asking how she could be sure when the vial was actually opened, and if it had already expired? RN # 1 then stated You have a point; I guess we should take it [to the med room] so we can get a new one. The DON (director…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$33,822 in federal fines across 1 penalty.
- $33,822 — penalty dated 2026-05-08
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to EASTERN HEALTHCARE GROUP — 18 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.5 | -0.5 vs chain |
| Health inspection | 1 of 5 | 1.8 | -0.8 vs chain |
| Staffing | 2 of 5 | 1.5 | +0.5 vs chain |
| Quality measures | 2 of 5 | 3.0 | -1.0 vs chain |
The other 17 homes this chain runs (chain average 1.5★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| VA SNF OPERATIONS HOLDINGS 2 LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 02/01/2024 |
| JJ UNITED TR | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 50% | since 02/01/2024 |
| REINMANN, BRIAN | Individual | W-2 MANAGING EMPLOYEE | — | since 02/01/2024 |
| SHAPIRO, AKIVA | Individual | CORPORATE OFFICER | — | since 02/01/2024 |
| SOMMER, NECHAMA | Individual | CORPORATE OFFICER | — | since 02/01/2024 |
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $623K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in VA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Virginia Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 495147. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2022-11-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.