Atherton Park Post-Acute
1275 Crane Street, Menlo Park, CA 94025 · For profit - Limited Liability company · 160 certified beds · (650) 325-8600 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- lower-than-typical staff turnover (33% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0606), cited Feb 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (49) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 6.9% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.1% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.2% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 2.4% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.4% | 1.6% | 3.3% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 3.5% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 10.1% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 89.1% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.9% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 7.2% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 9.6% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.2% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 92.9% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 34.5% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 12.4% | 11.2% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 3.16 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.84 | 1.57 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
59.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 223 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 74.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 122 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.33 therapist hours per resident per day in 2026Q1 — more than 56% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 59.6%CMS range 52.5–66.2 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 8.9%CMS range 6.1–11.3 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 74.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 77.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 63.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 80.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.5% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.5%CMS range 3.6–8.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.90 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 160 beds and averages 158.3 residents a day — about 99% occupied, or roughly 2 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.90 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.45 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.50 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.46 hrs/resident/day on weekends vs 4.07 on weekdays — 15% thinner on weekends. RN hours go from 0.49 to 0.35 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 33% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
49 citations, most serious first. The 10 most serious are shown; the remaining 39 are one tap away and print in full.
- Potential for harm · Dcited before2026-04-16 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to maintain an effective infection prevention and control program when two of five sampled staff did not receive N95 respirator (a mask that filters airborne particles very effectively) fit testing (a process used to determine N95 respirator fits properly).This failure had the potential for spread of airborne infections (an illness that spreads through tiny germs in the air that people can breathe in) to the residents, staff, and visitors. During an interview on 4/16/26 at 10:45 AM, Licensed Vocational Nurse (LVN) 1 stated the facility uses N95 respirators when there is a COVID-19 (an illness caused by a virus that spreads easily through the air) outbreak. LVN 1 opened a plastic cabinet with drawers containing N95 respirators, and stated, We have them here. These are what we use. When asked if she has been fit-tested for the N95 respirators, LVN 1 stated, No. The last time I was fit-tested was when I was in nursing school, more than three years ago.During an interview on 4/16/26 at 10:58 AM, the Infection Preventionist (IP)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-11 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide appropriate services to one of three sampled residents (Resident 1) when the Registered Dietitian (RD) did not reevaluate and address Resident 1's severe weight loss (a weight loss greater than 5% in one month, greater than 7.5% in three months, and greater than 10% in six months).This failure placed Resident 1 at risk for decline in nutritional status and physical health.Resident 1 was admitted on [DATE] with diagnoses that include left distal radius fracture (a break of the bone near the wrist of the left forearm) and cerebral palsy (a condition that affects a person's ability to move and maintain balance and posture). Resident 1 was transferred to acute care hospital on 7/2/25 and was discharged from the facility on 7/9/25.Review of Resident 1's weight record indicated an initial weight of 230 pounds on 5/23/25.During a review of Resident 1's Registered Dietitian Nutrition Assessment (RDNA), dated 5/21/25, the RDNA indicated Resident 1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to ensure windows on the 2ndfloor were: 1. Secure from opening greater than 4 inches to prevent confused residents from jumping out windows. 2. Inspected on a regular basis to ensure window securing devices were still functioning. 3. Secure window with a device that is tamper proof. Failure to secure 2nd floor windows had the potential for confused residents to sustain serious injuries if they jump out of these windows. Findings: During observation on 05/23/2025 at 11:15 AM with the Administrator, windows in rooms 209, 212, 216 on the second floor were found without any device to limit how wide they could be opened. These windows could be opened to their full limit of at least 30 inches. These observations were confirmed with the Administrator. During an interview on 05/23/2025 at 11:30 AM, the Administrator stated there should be a mechanical limiter on those windows so that the windows could not be opened fully. The Administrator was asked to: 1. Conduct…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-09 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement a person-centered comprehensive care plan (a detailed approach to care customized to an individual resident's needs) for one of 2 sampled residents (Residents 1) when the elopement (the act of leaving a facility unsupervised and without prior authorization) care plan was not applicable for Resident 1 after he eloped the facility on 4/14/25. This deficient practice was likely to fail to meet Residents 1's nursing needs and goals to attain his highest practicable well-being. Findings: Review of Resident 1's clinical record indicated, Resident 1 was admitted to the facility with diagnoses including dementia (a progressive state of decline in mental abilities), depression (a mood disorder that causes a persistent feeling of sadness and loss of interest), and hypertension (high blood pressure). Review of Resident 1's Nurse's Notes dated 4/14/25 at 7:56 PM indicated, Elopement: The patient was found at Crane Street (the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-14 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a comfortable, homelike environment to two of two sampled residents (Resident 12, and Resident 136) when Residents 12 and Resident 136 shared the same bedroom with a resident in bed C (Resident 68) who repeatedly yelled and screamed. The facility failure to provide comfortable and homelike environment had the potential to negatively impact the psychosocial well-being of Resident 12 and Resident 136. Findings: A review of the admission records indicated Resident 136 was admitted with diagnoses including dementia (a decline in memory or other thinking skills) and hypertension (abnormally high blood pressure). A review of the Minimum Data Set (MDS, a standardized assessment tool) for Resident 136 dated 11/18/24, Brief Interview of Mental Status (a brief memory test to help determine cognitive functioning such as memory/recall ability and decision-making ability) score of 6 indicated severe cognitive impairment. During observation on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-14 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to inform and provide written information to residents or residents' representatives to formulate advance directives (A legal document indicating resident preference on end-of-life treatment decisions) when there was no evidence of offering and educating the advance directives to 13 out of 30 sampled residents (Residents 17, 21, 29, 31, 39, 46, 67, 68, 93, 94, 136, 139, and 317). These failures were likely to result in not following the residents' desired health care decisions when they become unable to make decisions for themselves. Findings: During an interview on 2/12/25 at 11:05 AM with Social Services Assistant (SSA) 1, SSA 1 stated, when a resident comes into the facility, the Social Services asks for a copy of advance directive to the resident. SSA 1 stated, if the resident wants an assist regarding the advance directive, the Social Services helps the resident. Review of Resident 17's Physician Orders for Life-Sustaining Treatment (POLST) dated 12/7/17 indicated, there was no check mark regarding Advance Directive.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-14 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to develop and implement comprehensive care plans that included measurable objectives and specific interventions for four of 30 sampled residents (Residents 77, 143, 93, and 136) when: 1. For Resident 77, there was no evidence of comprehensive care plan for his hearing difficulty. 2. For Resident 143, there was no evidence of comprehensive care plan for the use of Eliquis (anticoagulant, commonly known as a blood thinner, drugs that prevent blood clots from forming). 3. For Resident 93, there was no evidence of comprehensive care plan for suicidal ideation. 4. For Resident 136, there was no evidence of comprehensive care plan for depressed mood. These deficient practices were likely to fail to meet the residents' nursing needs and goals to attain their highest practicable well-being. Findings: 1. Review of Resident 77's clinical record indicated, Resident 77 was admitted to the facility with diagnoses including influenza (commonly known as the flu, a contagious respiratory illness caused by influenza viruses),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-14 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, and record review, the facility failed to prepare food in accordance with professional standards for food service safety when the chopping boards were in poor condition. The facility failure had the potential to cause food borne illness for 153 residents who received food from the kitchen. Findings: During concurrent observation and interview on 2/9/25, at 10:01 AM, with Dietary Aide 1, three cutting boards were found with significant amount of deep scratch marks. The three cutting boards were discolored with dark brown and black residue. DTA 1 acknowledged the cutting boards were scratched and had rough surfaces, with dark brown and black discolorations, and stated, It's old and these are stains. According to the 2017 Federal Food Code, food contact surfaces are to be smooth, free of inclusions, pits and similar imperfections, and are to be clean to sight, and touch.
- Potential for harm · Dcited before2025-02-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide adequate plan for staff monitoring and intervention for Resident 93 who had suicidal ideation when the facility did not develop a plan and coping skills and update assessments which should have led to timely updating of resident care plan for safety. The facility failure had the potential for resident harm. Findings: A review of the face sheet indicated, Resident 93 was admitted with diagnoses including major depressive disorder (a mental illness characterized by severe sadness and hopelessness). A review of Minimum Data Set (MDS, a standardized assessment tool) Brief interview of Mental Status (BIMS, a brief memory test to help determine cognitive functioning including memory/recall and decision-making ability) score of 15 indicated Resident 93 was cognitively intact. During observation and interview on 2/10/25, at 2:24 PM, Resident 93 stated experiencing severe depression. Resident 93 further stated having no interest to do things, does not want to socialize, and has no appetite. A review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-14 · tag F0847 — isolatedInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to ensure one of three sampled residents (Resident 138) understood the arbitration agreement (a contract in which parties agree to resolve disputes), signed during admission to the facility. This deficient practice resulted in Resident 138 signing the facility's arbitration agreement without full understanding. Findings: Review of Resident 138's admission Record, indicated Resident 138 was admitted with diagnoses including Cerebral Infarction (a condition when a blood clot stopped the blood flow to the brain) and Cognitive Communication Deficit (difficulty in communicating clearly due to problems with speaking and understanding). Review of Resident 138's Minimum Data Set (MDS, a federally mandated resident assessment tool), dated 1/7/25, Brief Interview for Mental Status (BIMS, MDS tool that measures resident cognition) score of 2 indicated severe cognitive impairment. During an interview on 2/12/25 at 12:00 PM, Resident 138 responded with sounds that cannot be understood and no words were spoken when asked about knowing an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 39 citations
- Potential for harm · Dcited before2024-06-27 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews, the facility failed to assess the resident for self -administration of medications for Resident 1, when four bottles of medications found in her purse. This failure could result in medication overdose or medication interaction, as these medications are not in MD order. Findings: Review of admission Record, dated 6/26/2024, indicated, admitted on [DATE], readmitted on [DATE], with diagnoses including: Fracture of Right Femur(a break in the right upper leg), Type 2 Diabetes( a condition with poor controlled blood sugar), Peripheral Vascular Disease(a slow progressive disorder and narrowing of blood vessels). During an observation on 6/26/24 at 12:30 PM, Resident 1 in bed, with a leg immobilizer on right leg, a bandage on right foot. Resident alert and has food on the bedside table. my friend brought me home cooked meal. Per patient, she stays most of the time in bed due to pain, taking Tylenol Arthritis for pain on my own. Resident 1 took out 4 bottles from her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-27 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure the resident is informed of her rights and her rights are protected when: Resident 1 did not have a signed admission agreement and resident received opened mails and packages. This failure resulted in resident in resident feeling disrespected. FINDINGS: Review of admission Record, dated, 6/26/24, indicated, admitted on [DATE] and readmitted [DATE] with diagnoses including: Osteoarthritis Left Hip(a common disease of the hip due to wear and tear with progressive loss of cartilage), Anxiety Disorder, Post- Traumatic Stress Disorder, Unspecified, Morbid Obesity. During an interview on 6/27/24 at 11:15 AM, with resident in her room, per resident, she got the record she requested on 5/1/24, stated, I did get my records, what I ' m concerned about what they don ' t put in the record. Started February 2024, they don ' t bring me my mail, if ever they come with opened mail. Ordered from Amazon, was given notice delivered already, looking all…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-27 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure that Resident 1 was provided pain management based on a comprehensive assessment after the incident, incident 1, when her right foot got caught while CNA wheeling resident in her wheelchair without foot rest inside the room, incident 2, while coming out of third floor elevator, right foot got caught again in the wheel of the wheelchair, incident 3, resident complained of pain, wanted to go back to bed, not able to do bike exercise due to pain. Resident 1 called 911 due to pain. This failure resulted in Resident 1 suffering from severe pain. Findings: Review of admission Record, dated 6/26/2024, indicated, admitted on [DATE], readmitted on [DATE], with diagnoses including: Fracture of Right Femur (a break in the right upper leg), Type 2 Diabetes( a condition with poor controlled blood sugar), Peripheral Vascular Disease(a slow progressive disorder and narrowing of blood vessels). Review of facility Summary of Investigation, undated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-09 · tag F0606 — failed to not employ staff found guilty of abuse — isolatedNot hire anyone with a finding of abuse, neglect, exploitation, or theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a pre employment background check was completed for a Certified Nurse Assistant (CNA) 1 before allowing to work at the facility. The facility's failure had the potential for residents to experience abuse and psychosocial harm. Findings: Resident 1 was admitted with diagnoses including dementia (a decline in memory or other thinking skills and). A review of the Minimum Data Set (MDS, a standard Assessment tool) dated 1/23/24, Brief Interview of Mental Status (BIMS, a brief memory test to help determine cognitive functioning [includes memory, thinking, and decision making abilities]) score of 3 indicated severe cognitive impairment (rarely makes decisions). During an observation and interview on 2/9/24, at 10:12 AM, Resident 1 was in bed awake, verbally responsive, calm and pleasant. Resident 1 stated, The other night, around midnight, a black guy came into the room and started pounding on my chest and stomach. I told him to stop. I told him to leave. I reported it to the people here in the morning.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-10 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop and implement a baseline care plan for one of 34 sampled residents (Resident 1) that includes the instructions needed to provide effective and person-centered care when there was an intervention which was not applicable upon admission for Resident 1 who was at risk for fall. This failure had the potential to place Resident 1 at risk not to receive the appropriate intervention to prevent fall. Findings: Review of Resident 1's admission Record indicated, she was admitted to the facility on [DATE] with diagnoses including encephalopathy (a group of conditions that cause brain dysfunction), presence of left artificial hip joint, and orthostatic hypotension (a drop in blood pressure that occurs when moving from a laying down position to a standing position). Review of Resident 1's Minimum Data Set (MDS, resident assessment tool), dated 3/19/23 indicated, she was cognitively intact. The MDS also indicated, Resident 1 had hip fracture (a partial or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-12-15 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to ensure the director of dietary services is employed when there was no kitchen manager at the facility after 10/31/23. This failure had the potential for inadequate supervision of the dietary department for 153 residents who ate food from the kitchen out of a census of 153. Findings: During a concurrent observation and interview on 12/11/23 at 10:14 a.m. with Registered Dietitian (RD) and Assistant Kitchen Manager (AKM) in the kitchen, there was no kitchen manager. RD stated, We don't have a manager. Currently we don't have the manager . We are interviewing (the manager) . when asked. AKM also acknowledged, they don't have the kitchen manager. During an interview on 12/12/23 at 11:09 a.m. with Director of Nursing (DON), DON stated, they interviewed several candidates for the kitchen manager, but it was hard for them to find the right person. DON stated, she didn't know when asked how long they would not have the kitchen manager. During an interview on 12/12/23 at 12:45 p.m. with DON, DON stated, the last time the kitchen…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-12-15 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe and sanitary conditions were met for food storage in the kitchen when: 1. There were no expiration dates on two chicken flavored base and cranberry flavored juice cocktails in a box in the refrigerator, and one box of the beef patty in the freezer. 2. There were no dates on the ranch dressing on a tray in the refrigerator and ice creams in a cup on a tray in the freezer. 3. There were two boxes of FRESH SHELL EGGS, not pasteurized eggs in the refrigerator. 4. There were expired items in the refrigerator such as one low fat cottage cheese, mayonnaise, and hot sauce. 5. Dish machine temperature logs were not filled completely for November and December 2023. 6. Pot and pan test strip/sanitation bucket logs were not filled completely for November and December 2023. These failures had the potential to put residents at risk for foodborne illnesses. Findings: 1. During a concurrent observation and interview on 12/11/23 at 10:40 a.m. with Registered Dietitian (RD) and Assistant Kitchen Manager (AKM) in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-15 · tag F0638 — patternAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Minimum Data Set (MDS, a resident assessment tool) quarterly assessment was completed at least every 92 days following the previous OBRA (Omnibus Budget Reconciliation Act of 1987) assessment type for two of 31 sampled residents (Resident 23, 73, and 63). Failure to complete quarterly resident assessment within the required timeframe could result in delayed identification of needs and significant issues that may affect the physical, mental, and psychosocial well-being of the residents. Findings: Review of the MDS Summary in the electronic health record (EHR) on 12/15/23, indicated the following: 1. Resident 23 was admitted on [DATE]. Review of Resident 23's quarterly MDS assessment dated [DATE] indicated, the Registered Nurse (RN) Assessment Coordinator signed the assessment as complete on 12/14/23, 64 days after the Assessment Reference Date (ARD, specific endpoint for the look-back periods in the MDS assessment process). 2. Resident 73 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-15 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement its infection control and prevention practices during a COVID-19 (an infectious disease caused by the SARS-CoV-2 virus) outbreak when: 1. Licensed Vocational Nurse (LVN) 3 did not remove her N95 respirator (a respiratory protective device designed to protect against particulate matter such as dust, fumes, mists, aerosols, and smoke particulates) and face shield (to protect your eyes, nose, mouth and face from flying objects and liquids) after leaving a Resident 22's room who was on transmission-based precautions (TBP - used in addition to standard precautions for patients who are known or suspected infections with pathogens that can be transported by airborne, droplet, or contact routes). 2. Certified Nursing Assistant (CNA) 7 did not remove her face shield after leaving a Resident 33's room who was on droplet precautions. 3. A used, green colored respirator mask was stored inside a linen cart on the third floor. 4. CNA 1 left the door wide open while assisting Resident 80 with lunch, who was on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-15 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
The facility failed to appropriately administer medications when Resident 74 was self-administering medications without being appropriately assessed and approved for self-administration. This situation raises concerns about medication management and the need for proper protocols to ensure patient safety and compliance with medication administration guidelines. Findings: An observation on 12/12/23 at 1:14 PM, Resident 74 had multiple medications placed at their bedside. He had two pill cups, one containing two pills and the other containing six pills. There were no facility staff near or around Resident 74. There was no visible sign of any nurses near by to observe him take his medication. During an interview 12/12/23 at 1:14 PM, Resident 74 stated the reason for having multiple pills at bedside was because he prefer taking his medications throughout the day, keeping them nearby for convenience. However, when asked about the specific medications, Resident 74 expressed uncertainty. During the interview on 12/12/23 at 1:20 PM with the Assistant Director of Nursing (ADON), she mentioned…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-15 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain a homelike environment for residents on the third floor when a confused resident was observed screaming. Failure to maintain a comfortable sound level could potentially negatively impact residents' quality of life, sleep, and prevent residents from hearing their devices (computer, phone, radio, television) and each other during their daily activities. Findings: During observation of the third floor on 12/11/2023 at 10:30 AM, an unidentified resident was screaming at the top of his lungs. During an interview on 12/12/2023 at 8:43 AM, Resident 62 stated .There's a guy there in the middle hallway that yells a lot even at night. Observation of the bottom of Resident 62's bedroom door indicated he had rolled up a bed linen and taped it under the door. Resident 62 explained that he uses ear plugs at night and that bed linen was to help block out the noise at night. During an interview on 12/14/2023 at 9:49 AM, Responsible Party (RP 1) sated .I have seen .(resident) screaming constantly in the middle of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-15 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Minimum Data Set (MDS, a resident assessment tool) comprehensive assessment was completed within the required timeframe of not less than once every 12 months (means 366 days) for one of 31 sampled residents (Resident 63). Failure to complete a comprehensive resident assessment within the required timeframe could result in delayed identification of needs, functional and health status, preferences, and goals of care that may affect the physical, mental, and psychosocial well-being of Resident 63. Findings: Review of Resident 63's admission Record, indicated, was admitted on [DATE]. Review of Resident 63's annual MDS assessment indicated, an Assessment Reference Date (ARD, specific endpoint for the look-back periods in the MDS assessment process) of 10/10/23. Further review of the annual MDS assessment indicated, the RN Assessment Coordinator signed the assessment as complete on 12/14/23, 65 days after the ARD. During an interview on 12/15/23, at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-15 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Minimum Data Set (MDS, a resident assessment tool) information for three of 31 sampled residents (Resident 23, Resident 73, and Resident 63) were electronically submitted to the Quality Improvement Evaluation System (QIES) Assessment Submission and Processing (ASAP) System within 14 days. This failure could result to ineffective monitoring of resident's decline and progress overtime, and delayed provision of resident specific information for payment and quality measure purposes. Findings: Review of the MDS Summary in the electronic health record (EHR) on 12/15/23, indicated the following: 1. Resident 23 was admitted on [DATE]. Review of Resident 23's quarterly MDS assessment dated [DATE] indicated, the Registered Nurse (RN) Assessment Coordinator signed the assessment as complete on 12/14/23, 64 days after the Assessment Reference Date (ARD, specific endpoint for the look-back periods in the MDS assessment process). 2. Resident 73 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-15 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, facility staff failed to accurately code Resident 62's fall with major injury within his Minimum Data Set (MDS, a standard resident assessment tool), dated 06/06/2023. Failure to accurately code a MDS had the potential to transmit inaccurate clinical information to the Federal/State data base and may negatively impact Resident 62's plan of care. Findings: Review of Resident 62's record titled Progress Notes, dated 05/29/2023, indicated .A thud like sound was heard .(at 9:46 PM) in room . Nurse immediately went to the room and found resident .(62) laying on the floor of his bathroom right next to the toilet.Resident is claiming an 8/10 pain along his .(right) rib, mid back and .(left) wrist. Resident verbalized that he wanted to be sent out to hospital. Called 911 . Review of Resident 62's hospital record, dated 05/30/2023, indicated he had a fracture of a bone in his spine due to the fall. During an interview on 12/12/23 11:16 AM, MDS nurse 1 reviewed Resident 62's progress…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-15 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement fall care plan for one of 33 sampled residents (Resident 141) when the neuro checks were not done every shift for 72 hours for Resident 141 after his fall on 11/11/23. This failure had the potential to delay the identification of needs, functional and health status for Resident 141. Findings: Review of Resident 141's clinical record indicated, Resident 141 was admitted to the facility with diagnoses including abscess of liver (a pocket of infected fluid (pus) that forms in the liver), alcoholic cirrhosis of liver with ascites (an advanced liver disease with the accumulation of fluid in the peritoneal cavity, causing abdominal swelling), and portal hypertension (an elevated pressure in the major vein that leads to the liver). Review of Resident 141's Minimum Data Set (MDS, resident assessment tool), dated 11/11/23 indicated, Resident 141 was cognitively severely impaired. Review of Resident 141's Nurse's Notes, dated 11/11/23 indicated, . OOOO (Resident 141's name) had an unwitnessed fall at 1910 (7:10 p.m.). Pt…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-15 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure care and treatment provided meet professional standards for one of 31 sampled residents (Resident 63) when order for oxygen administration was not followed per physician's order. The deficient practice had the potential to compromise the health and safety of Resident 63. Findings: Review of Resident 63's admission Record indicated, was admitted on [DATE] with diagnoses including chronic obstructive pulmonary disease (COPD - lung disease that cause airflow blockage and breathing related problems), dependence on supplemental oxygen, and paroxysmal atrial fibrillation (occurs when a rapid, erratic heart rate begins suddenly and then stops on its own within 7 days). During an observation on 12/11/23 at 11:22 AM, in resident's room, Resident 63 was in bed asleep and was on a portable oxygen concentrator (a device that help you breathe) at 3.5L/min (liters/minute) via nasal cannula (a device that delivers extra oxygen through a tube and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-15 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and a review of records, it was found that the facility failed to maintain a medication error rate of less than 5%. During the medication pass, 2 medication errors were observed out of thrity opportunities, resulting in an error rate of 6.67%. Findings: A review on 12/12/13 of the manufacturer's insert for the Symbicort Inhaler (Budesonide 160 mcg and Formoterol 4.5 mcg), it's indicated that the user should first exhale fully. Then, they should breathe in deeply and slowly through their mouth while pressing down firmly and fully on the top of the counter. The user should continue to breathe in and hold their breath for about 10 seconds. After this, the Symbicort inhaler should be shaken again for 5 seconds and the previous steps should be repeated. After the administration of the Symbicort inhaler, it's important for the user to rinse their mouth with water and spit it out without swallowing. The final step involves cleaning the white mouthpiece by wiping both the inside and outside of the opening with a clean, dry cloth. 1. During an observation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-15 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and record review, the facility failed to provide a safe and sanitary environment when the countertop and sides of the 3rd floor nursing station were found chipped and damaged, and four window screens were found damaged. Damaged countertop presented sharp hazard to residents and prevent staff from properly sanitizing the surfaces. Damaged window screens have the potential to let flying pests into resident's living spaces. Findings: During observation on 12/11/2023 at 1:25 PM, the window screen in the second-floor family room was found to be damaged and had a puncture gap to allow flying pest into the room. During observation on 12/14/2023 at 4:20 PM, rooms [ROOM NUMBER]'s window screens were damaged. Their metal frames were bent enough to allow flying pest into the room. During observation on 12/13/2023 at 11:14 AM, the third-floor nursing station countertop and side coverings had six major areas that were chipped and damaged. Some of the chipped area had sharp edges and presented a cutting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide supervision/assistance to Residents 62, 71, and 81, three of thirty-one sampled residents, to minimize their fall risks. Due to this failure, all three residents had multiple falls, and each sustained a fracture due to their falls. Additionally, lack of supervision resulted in an injury of unknown origin to Resident 105. Resident 105 was found with bleeding to his face. Findings: 1). Review of Resident 62's records titled, Minimum Data Set (MDS, a standardized resident assessment tool), dated 11/15/23, indicated his Brief Interview for Mental status (BIM) score was 13 out of 15. BIM is a standardized test for memory and reasoning functions. A score of 13 to 15 indicates no impairment in memory and reasoning. His MDS indicated he needed: 1. supervision or touch assistance with: toileting hygiene (removing clothing to urinate or to have a bowel movement and cleaning up self), lower body dressing, sit to stand, chair/bed transfers, and toilet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-15 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to implement policies and procedures for ensuring the reporting of alleged abuse/neglect in a timely manner for 5 (five) of 33 sampled residents for three incidents (between Resident 49 and Resident A, between Resident B and Certified Nursing Assistant (CNA) 8, between Resident 41 and Resident 95) when: 1. the facility reported 6 hours later to CDPH and Ombudsman after Resident 49 punched his roommate Resident A. 2. the facility reported 2 days later to CDPH and Ombudsman after Resident B was found with blankets wrapped around his waist with his arm caught inside restricting his mobility. 3. the facility reported 1 day later to CDPH and Ombudsman after Resident 41 hit Resident 95. These failures had the potential to delay identification and implementation of appropriate corrective action(s) and put all residents of the facility at risk for possible abuse/neglect. Findings: 1. Review of Resident A's clinical record indicated, Resident A was admitted to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-15 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to update the abuse care plan for one of 33 sampled residents (Resident B) when he was found with blankets wrapped around his waist, with his arm caught inside restricting his mobility. This failure had the potential to put the resident at risk of not receiving appropriate care. Findings: Review of Resident B's clinical record indicated, Resident B was admitted to the facility with diagnoses including nontraumatic subarachnoid hemorrhage (stroke caused by bleeding into the space surrounding the brain), diabetes (high blood sugar), and generalized muscle weakness. Review of Resident B's Minimum Data Set (MDS, resident assessment tool), dated 1/30/23 indicated, Resident B was cognitively intact. Review of the facility's document titled, 5 Day Follow-Up summary dated 4/7/23 indicated, . On 4/2/23 at 11pm, Staff (XXXXX: Certified Nursing Assistant (CNA) 8's name) was the assigned CNA for this Resident (Resident B). While Staff was making the rounds on his shift, resident was found with his hands in his brief. Resident had a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to provide the required supervision to one of two sampled residents (Resident 1). Per facility policy and staff interviews, all mechanical lifts should be operated by two staff. Resident 1 was transferred by one staff using a ceiling lift and this resulted in Resident 1 falling from the ceiling lift. Findings: Review of Resident 1's document titled MINIMUM DATA SET (MDS, a standardized resident assessment tool), dated 09/04/2023, indicated he was a quadriplegic (unable to move his arms or legs) and was totally dependent on the physical assist of two staff for transfers. Review of Resident 1 ' s document titled Progress Notes, dated 09/01/2023, indicated Resident 1 .just had a shower and (CNA 1, Certified Nursing Assistant ) was transferring . (Resident 1) using Hoyer lift and suddenly the sling slip from the hook of the Hoyer lift.(CNA 1 was) able to catch the lower part of the body .(Resident 1) hit his head and left side of his face and left shoulder on the floor . During an interview on 10/19/2023 at 3:10 PM, CNA 1 stated I…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-14 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility Interdisciplinary Team failed to complete an assessment for safe self-administration of medication for Resident 1 when a bottle of clindamycin solution (used to treat infection) and a tube of antifungal cream was in Resident 1's possession. The facility failure has the potential for Resident 1 to overuse the medications which may lead to untoward effects. Findings: A review of the face sheet, Resident 1 was admitted with diagnoses including chronic obstructive pulmonary disease (COPD, lung disease) and folliculitis (inflammation of the hair follicles [where the hair grows]). A review of the Minimum Data Set (MDS, a standard assessment tool) dated [DATE] Brief Interview of Mental Status (BIMS, a brief memory test to help determine cognitive functioning) score of 15 indicated Resident 1 was cognitively intact. During an observation on [DATE], at 9:58 AM, Resident 1 was sitting up in the wheelchair, neatly dressed. She is alert and coherent, calm, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-14 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to develop a comprehensive care plan and interventions implemented for Resident 1 when there was no care plan completed to address skin problems identified by the Dermatologist (a medical doctor that specializes on treatment of skin diseases). The facility failure has the potential for Resident 1 to not receive necessary care and treatment for the skin problems. Findings: A review of the face sheet indicated Resident 1 was admitted with chronic obstructive pulmonary disease (COPD, a lung disease). Minimum Data Set (MDS, a standard assessment tool) dated 8/19/22 Brief Interview of Mental Status (BIMS, a brief memory test to help determine cognitive function) score of 15 indicated cognitively intact. A review of the Dermatology consultations notes for Resident 1 dated 4/7/23, indicated, . Patient also reports multiple other concerns including nail fungus of fingers and toes, has not improved status post terbinafine (used to treat fungus infections [diseases caused by a fungus; yeast or mold] of the scalp, body and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a safe environment for the residents when: a. A power strip (extension cord) connected to an outlet up in a wall by the ceiling was hanging down with six connectors/cords plugged-in in Resident 1's room. b. A trash can with broken, sharp pointed edges was found in another resident's room. Findings: A review of the face sheet, Resident 1 was admitted with diagnoses including chronic obstructive pulmonary disease (COPD, lung disease) and folliculitis (inflammation of the hair follicles {when the hair grows]). Minimum Data Set (MDS, a standard assessment tool) dated 8/19/22 Brief Interview of Mental Statis (BIMS, a brief interview to help determine cognitive functioning) score of 15 indicated cognitively intact. Under functional status, Resident 1 requires assistance with mobility and transfer. Resident 1 was unable to walk. a. During an observation on 6/26/23, at 10:34 AM, a power strip connected to an outlet up in a wall by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-14 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement their policy and procedure when a nebulizer mask and oxygen cannula were in plain sight uncovered on a resident's bedside table. The facility failure has the potential for contamination of the nebulizer mask and oxygen cannula which may result to the health problems. Findings: During an observation and interview on 6/26/23, at 10:32 AM, the Director of Staff Development (DSD, facility educator) acknowledged the nebulizer mask was uncovered in plain sight on top of the resident's bedside table, and an uncovered oxygen cannula was inside the open bedside table drawer and stated, the nebulizer mask and the oxygen cannula were not covered. It is infection control issues. They should be kept in a clean plastic bag when resident is not using them. It can cause respiratory (lungs, responsible for breathing) infections. A review of the Policy and Procedure, titled Administering Medications through a Small Volume (Handheld) Nebulizer dated 10/2010, indicated . store in a plastic bag with the resident ' s…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2021-06-08 · tag F0582 — widespreadGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide the required Skilled Nursing Facility Advance Beneficiary Notice of Non-coverage, Form CMS-10055 (SNF ABN, Form Centers for Medicare & Medicaid Services-10055 - a written notice used to inform the resident/beneficiary of potential financial liability for the non-covered stay and the right to appeal to receive care and services which may not be covered by Medicare) for three of five sampled residents (Resident 59, Resident 60, and Resident 123) receiving Medicare Part A services. This failure had the potential for residents and/or resident representative of not being aware of the financial liability and the right to appeal for the denial or termination of resident's Medicare Part A services. Findings: During a review of the SNF Beneficiary Protection Notification Review for Resident 59, it indicated, . Medicare Part A Skilled Services Episode Start Date: 1/14/21 . Last covered day of Part A Service: 2/4/21 . The facility/provider initiated the discharge from Medicare Part A Services when benefit days were not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2021-06-08 · tag F0585 — failed to handle grievances — widespreadHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, for 26 of 26 sampled residents, the facility failed to ensure residents were able to voice their grievances when the facility failed to implement its grievance policy to address resident rights to file a grievance anonymously. This failure failed to support resident rights to file grievance without discrimination, reprisal or the fear of discrimination or reprisal. Findings: During an interview on 6/3/21, at 10:03 AM, in the Resident council meeting, Resident 53 stated there used to be a grievance form on each floor, but now, the residents could not find the forms anywhere on the units. Resident 53 stated residents always had to tell the staff verbally or the social worker if they had any grievances. Resident 53 stated they were not aware on how to file grievance anonymously. During an interview on 6/3/21, at 11 AM, with Social Services Designee (SSD) 1, SSD1 stated the grievance forms were removed from the nursing units (2nd floor and 3rd floor) because of the outbreak. SSD1 stated the grievance forms were now located in the first…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2021-06-08 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and records review, the facility failed to ensure that safe food and sanitary condition were met for food storage and dishwashing equipment in the Nutrition Services Department, when expired and unlabeled food items were stored in the refrigerator, dry food storage area and brown stains were found inside the door of the dishwashing machine. These deficient practices have the potential to result in food borne illness for residents. Findings: During initial kitchen tour observation and concurrent interview on 6/02/21 at 9:35 am with the Kitchen Supervisor (KS), the following expired or undated items were noted: a) The miscellaneous refrigerator 1 had waffle dated 5/12/21 on the clear container only; the dietary aide 1 (DA1) stated, I think the waffle is expired. b) The holding fridge chamber 2 had shredded cheese packs dated 5/21/21 on the container only. The KS stated, it was mislabeled. c) The right chamber of the front fridge 1 had snack packs in two zip lock bags with no name…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2021-06-08 · tag F0850 — failed to provide social-work services — widespreadHire a qualified full-time social worker in a facility with more than 120 beds.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a qualified social worker was employed on a full-time basis. This failure had the potential to result in residents not receiving sufficient and appropriate coordination of medically related social services to meet the resident's needs. (Refer to F742) Findings: During a review of the facility's license to operate, it indicated the facility had a bed capacity of 160, with an effective date of 3/1/21 and expires on 2/28/22. During an interview on 6/8/21 at 11:25 am, with Administrator (ADM), the ADM stated the facility has two social services designee (SSD). The ADM was asked about the qualifications of the SSD, he stated that the two SSD had no bachelor's degree in social work or human services field but has oversight from the Human Services Coordinator (HSC) and Social Services Consultant (SSC). The ADM acknowledged the facility with more than 120 beds requires a qualified social worker on a full-time basis. During a review of the Social Services Director job description, dated and signed on 8/1/19, indicated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2021-06-08 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement its plan of action to correct the identified deficiency regarding the social worker's qualification during the recertification survey conducted on 3/4/19 through 3/12/19. This failure resulted in a repeated noncompliance to F850 which had the potential to affect the resident's need for sufficient and appropriate coordination of medically related social services. (Refer to F850 and F742) Findings: During a review of the facility's recertification survey conducted on 3/4/19 through 3/12/19, the written Plan of Correction for F850 indicated, 1).A licensed social worker consultant shall oversee both SSD and SSA for meeting the psychosocial requirements of the residents until a qualified candidate is hired . 3). The administrator and licensed social worker consultant shall re-evaluate what psychosocial needs of the residents are not met and initiate further interventions with the social services team ongoing . 5). The plan of correction shall be completed by 5/2/19. During an interview on 6/8/21 at 11:25 AM, with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-06-08 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not ensure that drugs were labeled in accordance with currently accepted professional principles, and include cautionary instructions, and the expiration dates. This failure had the potential to result in significant unsafe, and adverse consequences that will put the resident's health at risk. Findings: During an observation on [DATE] at 2:10 PM in the B wing, with a Licensed Vocational Nurse (LVN 1), the following were found inside the medication cart: 1. a Novalog Insulin vial had an opened date of 4/27; 2. Lantus insulin vials, Brinzolamide eye drops, and inhalers with no opened dates. During an interview with the LVN 1 on [DATE] at 2:10 PM, LVN 1 stated, that (Novalog Insulin ) was discontinued but is still inside the medication cart. LVN 1 also stated, these (Lantus insulin vials, Brinzolamide eye drops, and inhalers) are medications of the resident who was discharged yesterday. I will take these out Review of the Full Prescribing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-06-08 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement the facility's infection prevention and control program for two (2) of 26 sampled residents when: 1. Wound Nurse (WN) 1 did not complete hand hygiene during Resident 69's wound care treatment. 2. Resident 34's oxygen cannula was found on the floor uncovered. This deficient practice will result in potential spread of infection. Findings: 1. Resident 69 was admitted on [DATE], with diagnoses that included cerebral infarction (or stroke, refers to damage to tissues in the brain due to a loss of oxygen to the area), aphasia (loss of ability to understand or express speech, caused by brain damage), hemiplegia (paralysis of one side of the body) on right side. During a review of Resident 69's Minimum Data Set (MDS, a comprehensive assessment tool), dated 4/14/21, the MDS indicated, Resident 69 was receiving skin treatment medications. The MDS also indicated Resident 69 required extensive assist with transfers, dressing and toileting.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-06-08 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, for one of 26 sampled residents (Resident 69), the facility failed to implement its policy and procedure to prohibit neglect when multiple reports of allegation of neglect reported by Resident 69's responsible party (RP1) were not investigated. Failure to investigate allegation of neglect prevents timely protection of residents safety and well-being. Definition: Neglect - as defined §483.5, means the failure of the facility, its employees or services providers to provide goods and services to a resident that are necessary to avoid physical harm, pain, mental anguish or emotional distress. Findings: Resident 69 was admitted on [DATE], with diagnoses that included cerebral infarction (or stroke, refers to damage to tissues in the brain due to a loss of oxygen to the area), aphasia (loss of ability to understand or express speech, caused by brain damage), hemiplegia (paralysis of one side of the body) on right side. Review of Resident 69's Minimum Data Set (MDS, a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-06-08 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop a comprehensive care plan for two of 26 sampled residents (Resident 29 and Resident 34) when: 1. There was no care plan addressing the behavioral manifestations and the use of psychotropic medication (drugs used to treat psychiatric conditions) for Resident 29. 2. There was no care plan addressing oxygen therapy use for Resident 34. This failure had the potential to result in inappropriate and inaccurate provisions of care that will impact the quality of care and services for Resident 29 and 34. Findings: 1. During a review of the admission record for Resident 29, the admission record indicated resident was admitted with diagnoses including end stage kidney disease, dementia (decline in memory and mental abilities) with behavioral disturbances, and major depressive disorder (a mental health disorder characterized by persistently depressed mood or loss of interest in activities). During a review of the physician's order for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-06-08 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop an updated discharge plan for one of one sampled residents (Resident A) when: 1. Resident was not informed about the outcome of the independent housing application and 2. Discharge care plan was not updated to reflect resident's discharge goal. This failure could lead to unnecessary delays in Resident A's discharge or transfer. Findings: Resident A was admitted on [DATE] with diagnoses that included diabetes, hemiplegia (paralysis of one side of the body) and absence of right leg above knee. 1. During an observation and concurrent interview with Resident A, on 8/25/21, at 10:50 AM, Resident A expressed concerns with social services and stated nothing was happening on her application for an independent housing, back in January 2021. During concurrent interview with Social Services Designee (SSD) 2 and review of Resident A's clinical record, dated 5/11/21, at 12:43 PM, indicated . SS [social services] met with [Resident A] and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-06-08 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of 26 sampled residents (Resident 69) received treatment and care in accordance with professional standards of practice. This failure could negatively impact to Resident 69's physical, mental and psychosocial needs. Findings: Resident 69 was admitted on [DATE], with diagnoses that included cerebral infarction (or stroke, refers to damage to tissues in the brain due to a loss of oxygen to the area), aphasia (loss of ability to understand or express speech, caused by brain damage), hemiplegia (paralysis of one side of the body) on right side. During a review of Resident 69's Minimum Data Set (MDS, a comprehensive assessment tool), dated 4/14/21, indicated Resident 69 was receiving skin treatment medications. The MDS also indicated Resident 69 required extensive assist with transfers, dressing and toileting. During a review of Resident 69's clinical record, the physician orders, dated 5/26/21, indicated . Benzoyl Peroxide Wash…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-06-08 · tag F0742 — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to provide behavioral health services and individualized care approaches addressing the emotional and psychosocial needs for one of 53 residents (Resident 29) receiving psychotropic medications (drugs used to treat psychiatric conditions) when: 1. Psychiatric evaluation was not coordinated after two missed appointments on 2/5/21 and 2/9/21. 2. There was no individualized care plan addressing the behavioral manifestations and the use of psychotropic medication. This failure resulted in Resident 29 not receiving the necessary behavioral health services; and the potential to not attain the highest practicable mental and psychosocial well-being. Findings: 1. During a review of the clinical record for Resident 29, the record indicated resident was admitted with diagnoses including end stage renal disease (advanced state of gradual loss of kidney function), dependence on renal dialysis (the process of removing excess water, solutes, toxins from the blood), dementia (decline in memory and mental abilities) with behavioral…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-06-08 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility had a 10.34% error rate when three medication errors out of 29 opportunities were observed during a medication pass for Resident 115, Resident 126, and Resident 37. This deficient practice resulted in medications not given in accordance to the prescriber's orders and/or manufacturer's specifications which may result in residents not receiving the full therapeutic effect of the medications. Findings: 1. During drug administration observation on 6/3/21 at 8:35 AM in A wing, LVN 4 prepared Resident 115's seven medications and placed them in a medication cup. LVN 4 proceeded to position Resident 115 on a semi-Fowler's position, and poured the cup of medicines in the resident's open mouth. Resident 115 swallowed all the medicines without coughing. During a reconciliation of resident 115's electronic record of medication orders on 6/3/21 at around 9 AM with a Registered nurse in the nurses' station, the medication order indicated, Lamotrigine: Give 50 mg sublingually one time a day for neuralgia. During an interview with LVN…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to KALESTA HEALTHCARE GROUP — 19 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 4 of 5 | 2.4 | +1.6 vs chain |
| Health inspection | 3 of 5 | 2.2 | +0.8 vs chain |
| Staffing | 3 of 5 | 2.6 | +0.4 vs chain |
| Quality measures | 5 of 5 | 4.0 | +1.0 vs chain |
The other 18 homes this chain runs (chain average 2.4★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| KALESTA HEALTHCARE GROUP, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | 100% | since 08/01/2019 |
| CLAWSON, SCOTT | Individual | DIRECT OWNERSHIP INTEREST; 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 44% | since 08/01/2019 |
| PORTER, MICAH | Individual | DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | — | since 08/01/2019 |
| WILLIAMS, RYAN | Individual | DIRECT OWNERSHIP INTEREST; 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 44% | since 08/01/2019 |
| GREYSTONE CRE NOTES 2024-HC3, LLC | Organization | 5% OR GREATER SECURITY INTEREST | — | since 03/14/2025 |
| TEXAS CAPITAL BANK NA | Organization | 5% OR GREATER SECURITY INTEREST | — | since 04/24/2025 |
| FLAKE, ETHAN | Individual | CORPORATE DIRECTOR | — | since 10/07/2024 |
| HINKLE, CORTNEY | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 01/09/2024 |
| MODI, ISHANKUMAR | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 11/04/2019 |
| MOSHER, STEVEN | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 07/08/2024 |
| MURRAY, JEFFREY | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 01/08/2024 |
| SOARES, MICHAEL | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 03/01/2021 |
| CHEN, KAI SHIN | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 01/04/2021 |
| FIELDS, DOMONIQUE | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 08/01/2019 |
| JONES, STEVEN | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 07/01/2024 |
| AU, KA YU | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 06/15/2023 |
| EVANGELISTA, KAREN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/10/2021 |
| LEWIS, BENJAMIN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/12/2024 |
| MAALA, DAPHNE DAY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 10/06/2022 |
| MEHDIZADEHSERAJ, SIAMAK | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/01/2024 |
| MELENDEZ, DOMINGO | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/01/2019 |
| MENDOZA, EZEQUIEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 07/07/2022 |
| NABROTZKY, JOSHUA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/03/2023 |
| OSORIO SOLANO, SILVIA NATHALIA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/01/2019 |
| SINGAL, DEEP | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 01/06/2025 |
| SORIANO, MARIEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 08/01/2019 |
CMS files one row per role, so the 50 rows in the source record cover these 26 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 73% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.4M paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555827. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-02-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.