River View Post Acute
1611 Scenic Drive, Modesto, CA 95355 · For profit - Limited Liability company · 99 certified beds · (209) 523-5667 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Aug 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- a high number of inspection citations overall (75) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 4.2% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 8.5% | 4.0% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.4% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.8% | 1.2% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 2.8% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.5% | 1.6% | 3.3% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 6.0% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 41.6% | 13.7% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 91.8% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.9% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 15.4% | 10.2% | 21.2% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 11.5% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 4.1% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 81.4% | 93.2% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 18.0% | 23.0% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 23.1% | 11.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.46 | 2.25 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.32 | 1.57 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
50.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 150 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 81.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 58 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 23% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 50.6%CMS range 41.6–60.5 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.1%CMS range 7.9–13.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 81.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 72.4% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 69.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 82.8% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.4%CMS range 5.1–11.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.12 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 99 beds and averages 94.1 residents a day — about 95% occupied, or roughly 5 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.12 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.39 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.54 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.82 hrs/resident/day on weekends vs 4.25 on weekdays — 10% thinner on weekends. RN hours go from 0.42 to 0.33 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 56% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
75 citations, most serious first. The 11 most serious are shown; the remaining 64 are one tap away and print in full.
- Actual harm · Gcited before2024-07-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide a safe environment for one of three sampled residents (Resident 2), when a blanket was caught in the wheel of a chair used to transport Resident 2 from the shower, causing the chair to stop abruptly and tip forward. This failure resulted in Resident 2's fall on 7/25/24, with a fracture to her left medial malleolus (bony bump on the inner side of the ankle) and left fibula (leg bone between the knee and ankle), increased pain, and decreased mobility, with the potential for skin breakdown and other negative health outcomes. Findings: A review of Resident 2's clinical record, admission RECORD, indicated Resident 2 was admitted to the facility in 2022 with diagnoses which included bilateral (affecting both sides) osteoarthritis of the knee (disease that causes joint pain and stiffness) and age-related osteoporosis (a condition in which bones become weak and brittle). A review of Resident 2's clinical record, Minimum Data Set [MDS-a resident assessment tool which identifies care needs] dated 6/13/24, indicated, .Section…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-08 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to timely identify a right hip fracture (a broken or cracked bone) for one of three residents (Resident 3) following an unwitnessed fall on 1/14/26, when nursing staff failed to conduct a comprehensive post-fall assessment (a thorough evaluation completed after a fall to identify possible injuries, pain, causes of the fall, and changes in the resident's condition), failed to adequately reassess Resident 3's reported hip pain and changes in condition, failed to complete required post-fall neurological monitoring (neuro checks - assessments used to identify changes in alertness, thinking, behavior, movement, sensation, and function following a fall) within required timeframes, and failed to complete a weekly summary (a routine nursing documentation that provides an overview of a resident's condition during the previous week) due on 1/19/26. Despite Resident 3 reporting hip pain following the fall and later experiencing severe, worsening pain, nursing staff failed to identify a potential fracture until the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the required licensed nurses' 72-hour progress notes (post-incident monitoring and assessment) for resident-to-resident altercations was completed for all required shifts for two of two residents (Resident 1 and Resident 2) when Resident 2, who had a history of aggression and cognitive impairment, struck Resident 1 on the arm.This failure placed Resident 1 and Resident 2 at risk for emotional distress, delayed identification of injuries and changes in condition, and increased the risk for additional resident-to-resident altercations within the facility.Findings:Review of Resident 1's admission RECORD indicated Resident 1 was admitted to the facility with diagnoses including mood disorder (condition that affects emotions and mood), epilepsy, history of falling, depression, anxiety disorder, muscle weakness, need for assistance with personal care, and difficulty in walking.Review of Resident 1's [Facility Name] Progress Notes., dated 12/31/25 at 10:34 AM indicated that on 12/24/25 at approximately 10:30 AM, Resident 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-29 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a physician-ordered anticonvulsant medication (medication to prevent a seizure [a sudden, uncontrolled surge of electrical activity in the brain]) was implemented and administered as ordered for one of three sampled residents when, Resident 1 returned from the hospital on 4/27/26 with physician instructions to resume medication for a seizure disorder and the nursing staff failed to implement the order, obtain physician order clarification, notify the physician of the medication omission, and administer the medication, resulting in Resident 1 not receiving the ordered anticonvulsant medication for approximately 25 days, from 4/27/26 through 5/21/26.This failure had the potential to result in uncontrolled seizure activity, injury, neurological decline, delated physician intervention, hospitalization, and the need for emergency medical treatment. Findings:A review of Resident 1's admission Record, indicated Resident 1's diagnoses included epilepsy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-15 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to ensure a clean, comfortable, and home-like environment for a census of 89 when: 1. Room W had peeling paint on the wall behind the trash can, 2. Room X had a shelf across from bed B, where personal items were stored, with a broken front edge with jagged edges, 3. Room Y had peeling paint on the closet doors and adjacent wall, the air vent had black discoloration around the perimeter, an electric outlet cover was pulling away from the wall, the bathroom sink was detached from the wall, an area of the bathroom wall had an approximate 10 inch by 8 inch unpainted area covered with white spackle, 4. Room Z had multiple areas of peeling, flaking paint along the wall behind the head of the bed and, 5. The back hall shower room had peeling plaster behind the shower head; the non-skid tape on the floor was torn and peeling, and the wood on the outside of the door near the handle was splintering. The front hall shower room had dust and debris on the ceiling air vent, the shower curtain had rust stains and the water pipe on the ceiling…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-15 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to notify the resident representative (RR, a person who is responsible for another person's medical and/or financial decisions) for one of three sampled residents (Resident 1) regarding a change in Resident 1's new lab tests (blood test to screen for or diagnose illness) and new medication orders. This failure resulted in Resident 1's RR being uninformed of a change in Resident 1's medical treatment and did not allow the RR to participate in medical care decision making.Findings: A review of Resident 1's admission RECORD, indicated Resident 1 was admitted to the facility with diagnoses which included cognitive communication deficit (impaired communication due to a brain injury). During an interview on 5/15/26 at 10:45 AM with Family Member (FM) 1, FM 1 stated they visited Resident 1 daily and spent several hours of the day in Resident 1's room. FM 1 further stated they received minimal communication from the facility staff. FM 1 stated they were not informed of new lab tests or medication orders for Resident 1. FM 1 further…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-17 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure immediate notification was made to the residents physician of a significant x-ray report for one of three sampled residents (Resident 1), when Resident 1 had a STAT (immediate) x-ray completed on 2/8/26 of the left leg that indicated a fracture (break) of the left lower leg as well as osteomyelitis (a severe infection within the bone, causing inflammation (swelling) and destruction of bone tissue) of the left lower leg and left heel. This failure resulted in delayed care and placed Resident 1 at risk for pain, suffering, and medical complications related to the identified injury and infection.Findings:A review of Resident 1's admission RECORD, indicated Resident 1 was admitted to the facility with diagnoses that included but were not limited to hemiplegia and hemiparesis following cerebral infarction affecting the left non-dominate side (severe weakness or completed loss of the ability to move the left side of the body following a right-side brain stroke (blood flow to the brain is blocked), pressure ulcer of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-17 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews and clinical record review and facility polity review, the facility failed to ensure that a comprehensive assessment was completed for one of three sampled residents (Resident 1) when, a Licensed Nurse failed to reassess Resident 1's left foot after receiving Resident 1's x-ray results which indicated a left lower leg fracture and acute osteomyelitis of the left heel. This failure placed Resident 1 at risk for experiencing pain, suffering and further medical declines.Findings:A review of Resident 1's admission RECORD, indicated Resident 1 was admitted to the facility on [DATE] with diagnoses that included but were not limited to hemiplegia and hemiparesis following cerebral infarction affecting the left non-dominate side (severe weakness or completed loss of the ability to move the left side of the body following a right-side brain stroke (blood flow to the brain is blocked), pressure ulcer of the left ankle stage 4 (a severe, deep, and open wound that exposes underlying muscle, tendon,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-12-19 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure garbage and refuse were properly disposed for a census of 85, when:1. A garbage dumpster lid was not closed; and,2. A trash can in the kitchen did not have a working cover lid on it. These failures had the potential to expose the residents' environment to pests, odors, or diseases.Findings:1. During a concurrent observation and interview on 12/16/25, at 8:57 AM, with the Certified Dietary Manager (CDM) in the outside dumpster area of the facility, a garbage dumpster was observed to have a lid open. The CDM confirmed that the garbage dumpster's lid was open.During an interview on 12/18/25, at 9:53 AM, with the CDM, the CDM stated that the dumpster lid should always be closed when not in use. The CDM further stated that she did not want people getting into the dumpsters. The CDM stated that the risk of cross-contamination would be increased with having the dumpster lids left uncovered.During an interview on 12/18/25, at 1:30 PM, with the Registered Dietician (RD), the RD stated that by not having the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-19 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure pharmacy services were maintained for a census of 85 when:1. Non-narcotic (medications that are not opioids-not addictive) prescription medication destruction records were either not signed and/or co-signed by licensed nurses in 17 out of 24 destruction records reviewed in one of two medication rooms (Med Room Unit 1) observed; and,2. Three unidentified pills were found in a medication cup on top of a storage container beside Resident 40's bed unattended and unsupervised.This failure had the potential for drug diversion (unlawful use of prescription drug by unauthorized individuals) or misuse of prescribed medications due to unsafe disposition practices and Resident 40 not receiving important medication as prescribed.Findings:1. During an interview and record review on 12/18/25, at 9:58 a.m. with Licensed Nurse (LN) 4, the non-narcotic destruction records from 2024 and 2025 titled, Medication Disposition Sheet, dated 7/18/24, 1/2/25, 1/30/25, 3/1/25, 6/18/25, 7/10/25, and 9/26/25 were reviewed. There…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-19 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide safe and effective use of medications including administering, storing, and dispensing, of all drugs and biologicals for a census of 85 when:1. A bag for IV (intravenous, into the vein) infusion containing 0.9% normal saline (electrolyte supplement in water) and a vial of ertapenem (antibiotic for infection) one gram (a unit of measurement) connected to the bag had a label indicating DO NOT USE AFTER 12/15/25 was stored in the Med (medication) Room Unit 1 together with other active medications and available for use; and,2. Prescribed medications found in the pharmaceutical waste container (where unused and/or discontinued prescribed medications were held for ultimate safe disposal) in Med Room Unit 1 were not disposed of properly when bottles, insulin pens, pills, solutions were still recognizable and retrievable by hand.These failures had the potential for medication errors due to inadvertent administration of an expired medication, or misuse of prescribed medications due to unsafe disposition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
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- Potential for harm · Ecited before2025-12-19 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety when:1. A microwave was placed in the kitchen,2. A bun toaster was dirty with black residue,3. The kitchen walls were chipped and had cracking paint,4. Multiple pots, pan, and other cooking items were flaky and had black residue buildup,5. The stove top and drip pan were dirty and had grease buildup,6. The walk-in refrigerator and freezer had ice buildup; and,7. Vents and fans were dirty in the food prep area.These failures had the potential of leading to food borne illness (an illness that comes from eating contaminated food) for the 81 residents eating facility prepared meals.Findings:1. During a concurrent observation and interview on 12/16/25, at 8:53 AM, with the Certified Dietary Manager (CDM), in the kitchen, a microwave was observed placed next to the stove top range oven. The CDM confirmed that there was a microwave in the kitchen.During an interview on 12/18/25, at 9:53 AM, with the CDM, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-19 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide and maintain a safe, clean, comfortable, and homelike environment for a census of 85, when:1. Resident 19's overbed headlight remained continuously on because the pull string was broken; and,2. Resident 40, and Resident 7 had chipped walls and cracked paint behind their bed frames.These deficient practices demonstrated a lack of effective systems to identify, report, and correct environmental concerns resulting in Resident 19, Resident 40, and Resident 7 not feeling supported, treated with dignity and comfort, or provided a home-like living environment.Findings: 1. A review of Resident 19's admission RECORD, indicated Resident 19 was admitted to the facility with diagnoses of, but not limited to need for assistance with personal care, and generalized muscle weakness. During an interview on 12/16/25, at 10 AM, in Resident 19's room, with Resident 19, Resident 19 stated that for the past three days, the overbed headlight remained continuously on because the pull string was broken. Resident 19 stated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-19 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to ensure the Preadmission Screening and Resident Review (PASARR- a service to ensure that individuals with mental illness are able to receive specialized services) Level II screening was completed for 1 of 24 sampled residents (Resident 6).This failure had the potential for Resident 6 not to receive adequate services to prevent mental health decline.Findings:A review of Resident 6's admission RECORD, indicated Resident 6 was admitted to the facility with a diagnosis of, but not limited to unspecified schizophrenia (a serious, chronic brain disorder that disrupts thinking, feeling, and behavior, making it hard to distinguish reality from imagination, often involving hallucinations [like hearing voices] and delusions [false beliefs]).During a review of Resident 6's clinical record titled, Preadmission Screening and Resident Review (PASRR) Level I Screening, dated 2/25/25, the record indicated, .Result of Level I Screening : Level I - Positive for SMI (Serious Mental Illness).Diagnosis and symptoms of Schizophrenia…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-19 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to develop or revise a comprehensive care plan for 1 of 24 sampled residents (Resident 34) when a care plan (guide that healthcare workers use to ensure a resident receives the best possible care tailored to their individual needs and goals) was not developed for pain.This failure placed Resident 34's physical and emotional well being at risk.Findings:A review of Resident 34's admission RECORD, indicated Resident 1 was admitted to the facility with diagnoses including, but not limited to muscle weakness (generalized), cerebral infarction (a type of stroke where a blood clot blocks a brain artery, cutting off oxygen and nutrients, causing brain cells to die), hemiplegia (one-sided weakness) and hemiparesis (one sided paralysis) following a cerebral infarction affecting right dominant side, aphasia (disorder that affects the ability to communicate).During a review of Resident 34's clinical record titled, Order Summary Report, dated 12/17/2025, indicated Resident 34 was prescribed Tramadol, a prescription pain medication.During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-19 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure that residents received appropriate medical evaluation and treatment for a reported vision concern for 1 out of 24 sampled residents (Resident 65) when Resident 65 was not seen or examined by an ophthalmologist (a medical doctor who specializes in diagnosing and treating all eye diseases).This failure placed Resident 65 at risk for continued visual impairment, functional decline, and psychosocial distress.Findings:A review of Resident 65's admission RECORD, indicated Resident 65 was admitted to the facility with a diagnosis of, but not limited to diabetes mellitus (a condition where the body cannot control blood sugar levels), dry eye syndrome (when your eyes don't make enough good quality tears to stay lubricated leading to a scratchy, burning feeling, redness, and blurry vision), depression (a condition causing persistent sadness and loss of interest), anxiety disorder (a mental condition where you experience excessive, persistent worry, fear or nervousness that doesn't go away and interferes with daily life),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-19 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of two sampled residents (Resident 76) was provided with appropriate care and services with enteral feeding (also referred to as G-Tube feeding, gastrostomy tube feeding, the delivery of food and nutrients through a feeding tube directly into the stomach or part of the intestines) when Resident 76's enteral feeding orders were not carried out as recommended by the Registered Dietitian (RD).This failure had the potential for Resident 76 not to receive adequate enteral nutrition and hydration.Findings:A review of Resident 76's admission RECORD, indicated Resident 76 was admitted to the facility with diagnoses including, but not limited to end stage renal disease (when kidneys are failing and cannot filter waste and extra fluid from the blood anymore), dependence on renal dialysis (medical treatment that acts like artificial kidneys filtering waste products and extra fluid from blood when kidneys can no longer do it), dysphagia (difficulty swallowing foods or liquids), and encounter for attention to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-19 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide a comprehensive and effective pain management for one of three sampled residents (Resident 97) when pain management interventions were not implemented when indicated.This failure had the potential for Resident 97 to experience ongoing discomfort and pain.Findings:A review of Resident 97's admission RECORD, indicated Resident 97 was admitted to the facility with a diagnosis including, but not limited to, covid 19, peripheral vascular disease (circulation problem where narrowed or blocked blood vessels (arteries or veins) outside your heart and brain reduce blood flow to your limbs and organs, most commonly the legs, causing pain), and chronic obstructive pulmonary disease (progressive lung disease that blocks airflow, making it hard to breathe).During an interview on 12/16/25, at 4 p.m., with Resident 97, Resident 97 stated she reported to a licensed nurse her pain today was a 6 out of 10 (a simple, 0- to-10 tool where patients rate their pain intensity, with 0 being no pain and 10 being the worst…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-19 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe medication administration practices when the medication error rate was more than 5% (% or percentage-number or ratio that expressed as a fraction of 100) with a resident census of 85. Medication administration observations were conducted over multiple days, at varied times, in random locations throughout the facility. The facility had a total of 2 errors out of 26 opportunities which resulted in a facility wide medication error rate of 7.69% in 1 of 9 residents (Resident 6) observed for medication administration.These failures had the potential to result in unsafe medication use and medication errors affecting the health and well-being of Resident 6.Findings: 1. During a medication administration observation on 12/17/25, at 3:44 p.m., in the facility's Unit 3 hallway outside Resident 6's room, with Licensed Nurse (LN) 2, LN 2 administered a total of 3 medications to Resident 6. LN 2 emptied out a capsule and hand crushed 2 pills including a pain medication called Morphine Sulfate 15 mg ER (mg…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-19 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure residents were free of any significant medication errors (the observed or identified preparation or administration of medications or biologicals which are not in accordance with the prescriber's order, manufacturer's specifications, and accepted professional standards) for one of nine sampled residents (Resident 6) observed for medication administration by failing to follow the manufacturer's specific recommendation when an extended release (ER-means the drug is specially formulated to release the active ingredient slowly and steadily into the body over a prolonged period, typically 8 to 24 hours) medication was crushed and administered to Resident 6.This failure resulted in Resident 6 receiving the medication in a manner that altered its intended use in the body and could potentially affect its therapeutic effectiveness (its intended, beneficial outcome) and increased risk for adverse reactions (an undesirable effect). Findings: A review of Resident 6's admission RECORD, indicated Resident 6 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-19 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure 1 of 24 sampled residents (Resident 3) received recommended dental services; when Resident 3 was not scheduled for dental care to adjust loose upper partials when it was identified on 9/5/25.This finding resulted in Resident 3 to have missing partials and had the potential to result in problems chewing food, weight loss, and decreased self-esteem. Findings: A review of Resident 3's admission RECORD, indicated Resident 3's diagnoses included anxiety disorder (a mental health condition causing persistent and excessive worry) and major depressive disorder (a serious mood disorder causing persistent sadness, hopelessness, and loss of interest in activities). During a review of Resident 3's clinical record titled, MDS [Minimum Data Set, an assessment tool] 3.0 Nursing Home Quarterly, dated 11/26/25, indicated Resident 3's BIMS (Brief Interview for Mental Status) assessment for cognitive patterns scored 14 out of 15 suggesting an intact cognitive functioning. During a concurrent observation and interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain acceptable parameters of nutrition for one of three sample residents (Resident 1) when Resident 1's 21-pound weight loss in a 10-day period was not recognized, addressed, or reported to the physician in a timely manner.This failure had the potential to lead to malnutrition, nutrient deficiencies, loss of muscle mass, and increased muscle weakness for Resident 1.Findings:A review of Resident 1's, admission RECORD, indicated that Resident 1 was admitted to the facility with diagnoses which include, but not limited to: Malignant neoplasm of colon (cancer of the colon-large intestine), dehydration (body loses too much water), surgical aftercare following surgery on the colon, post-hemorrhagic anemia (lack of iron in the blood due to a large volume of blood loss), vitamin D deficiency (lack of enough vitamin D), muscle weakness, and need for assistance with personal care. A record review of weights for Resident 1 indicated the following:9/23/25 = 136.4 pounds (pounds or lbs.- a unit of measure)9/29/25 =…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the psychosocial well-being for one of three sampled residents (Resident 1), when the Social Services Department failed to process a referral for a psychiatric evaluation for Resident 1 in a timely manner. This failure had the potential to worsen Resident 1's feelings of sadness, loneliness, and depression. Findings: A review of Resident 1's clinical record titled, admission RECORD, indicated Resident 1 was admitted to the facility with diagnoses which included, but was not limited to: Hemiplegia (paralysis of one side of the body) and hemiparesis (a condition characterized by partial weakness on one side of the body) following cerebral infarction (a type of stroke caused by a blockage in an artery that supplies blood to the brain), malignant neoplasm of the colon (cancer that forms in the large intestine characterized by abnormal cells that grow and invade healthy tissue), surgical aftercare following surgery on the colon (partial colon removal), muscle weakness and need for assistance with personal care. A review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-03 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of two sampled residents (Resident 2) was free from unnecessary medication when, Resident 2 was prescribed an as needed lorazepam (anti-anxiety) medication that did not have the required 14-day stop date or a note from the doctor explaining why the lorazepam did not need a stop date.This failure had the potential for Resident 2 to not be properly evaluated for the continued need of lorazepam and could result in continued use of an unnecessary medication and possible harmful side effects.Findings:Review of Resident 2's admission RECORD, indicated Resident 2 was admitted to the facility with diagnosis including but not limited to, anxiety disorder (excessive, persistent fear and worry that significantly disrupt daily life) and depression.During a concurrent interview and record review on 12/3/25 at 12:16 PM with Licensed Nurse (LN) 1, Resident 2's .Order Summary: Lorazepam Oral Tablet 0.5 milligram [mg-a unit measure] (Lorazepam) Give 1 tablet by mouth every 6 hours as needed for anxiety/restlessness ., signed by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-03 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of three sampled resident's (Resident 1) Preadmission Screening and Resident Review (PASRR: required screening done before admission to identify mental illness, intellectual disability, or related conditions and ensure proper placement and services) was completed accurately when, Resident 1's diagnosis of intellectual disability (a condition that involves limitations on intelligence, learning and everyday abilities necessary to live independently) and related condition of cerebral palsy (a person's brain is injured or did not develop normally before, during, or shortly after birth) were not marked on Resident 1's PASRR. This failure had the potential for Resident 1 not being evaluated and able to receive the care and services appropriate for the resident's needs.Findings:Review of Resident 1's admission RECORD, indicated Resident 1 was admitted to the facility with diagnosis including but not limited to, mild intellectual disabilities and cerebral palsy.During a review of Resident 1's PASRR Level I determination…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-03 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide the needed behavioral health care and services (treatments that support a person's mental and emotional well-being) for one of three sampled residents (Resident 1), when Resident 1's psychotherapy (talking treatment that helps a person manage emotions, behaviors and stress) sessions scheduled two times per week were missed on two occasions, and the facility failed to ensure timely follow-up or alternative interventions.This failure put Resident 1 at risk for worsening mental health symptoms, social withdrawal, and decreased quality of life. Findings:Review of Resident 1's admission RECORD, indicated Resident 1 was admitted to the facility with diagnosis including but not limited to, adjustment disorder with depressed mood (a condition where a person feels very sad or stressed after a difficult event and has trouble coping) and anxiety disorder.During a concurrent interview and record review on 12/3/25 at 12:16 PM, with Licensed Nurse (LN) 1, Resident 1's Psychologist Progress Notes dated 11/6/25 and 11/20/25 were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-03 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a reasonable accommodation of needs were honored for one of four sampled residents (Resident 2) when the facility did not have a mechanical lift sling (soft fabric padded sling that wraps around the body and attaches to a mechanical lift to assist in a transfer from one location to another) available to transfer Resident 2 out of bed.This failure caused Resident 2 to not attend the activities of her choice and had the potential to negatively impact Resident 2's quality of life and psychosocial well-being.A review of Resident 2's admission RECORD, indicated, she was admitted to the facility in mid 2022.A review of Resident 2's clinical document titled, Care Plan Report, initiated, 7/4/22, indicated, .The resident has an ADL [Activities of Daily Living, personal care tasks which include bathing, dressing, eating, and transferring in and out of bed] self-care deficit.TRANSFER: Mechanical Lift and (X2) [two] staff for transferring.During an interview on 9/2/25, at 9:46 AM, with Family Friend (FF) 1, FF 1 stated Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-03 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure an allegation of abuse was reported to the Department timely for one of three sampled residents (Resident 1) when Resident 1 alleged certified nursing assistant (CNA) 3 forcefully grabbed her legs on 8/2/25 but the incident was not reported to the Department until 8/7/25. This failure resulted in a delay in the abuse investigation process and decreased the facility's potential to protect Resident 1 and other residents in the facility from physical and psychosocial harm.A review of Resident 1's admission RECORD, indicated, she was admitted to the facility in late 2024 with diagnoses which included bipolar disorder (a mental health condition that causes changes in a person mood, energy, and ability to function). A review of Resident 1's minimum data set (MDS, a federally mandated resident assessment and screening tool which identifies care needs) dated 7/29/25, indicated, .Section C-Cognitive Patterns. Brief Interview for Mental Status (BIMS) [a tool used to screen for cognitive impairment]. indicated, a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-30 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure appropriate notification was provided for one of four sampled residents (Resident 1) when, Resident 1's responsible party (RP, health care decision maker) was not informed of Resident 1's allegation of abuse.This failure had the potential to affect the ability of the RP to be informed of and participate in Resident 1's plan of care.Findings:A review of Resident 1's admission RECORD, indicated, she was admitted to the facility with diagnoses which included schizophrenia (a serious mental illness that affects how a person thinks, feels, and behaves).A review of Resident 1's clinical document titled, Progress Notes, dated 7/21/25, at 1:43 PM, indicated, .DON [director of nurses] NOTE.Report received that resident claimed she was hit on the head early this morning. Resident stated that around 2 AM, a tall man hit him with a stick.stated I have lumps and bumps up here on my head.A review of Resident 1' s clinical document titled, Care Plan Report, initiated 7/21/25, indicated, .The resident has a potential psychosocial…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-30 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure care plan interventions were implemented for two out of three sampled residents (Resident 1 and Resident 2) when, Resident 1 and Resident 2's care plan intervention of alert charting (documentation of assessments completed after an incident occurs to monitor for negative affects to health or well-being) was not completed for Resident 1 after an allegation of abuse was made and for Resident 2 after a verbal altercation occurred.This failure had the potential for Resident 1 and Resident 2 to have unassessed care needs that could negatively impact their health and well-being.Findings:A review of Resident 1's admission RECORD, indicated, she was admitted to the facility with diagnoses which included schizophrenia (a serious mental illness that affects how a person thinks, feels, and behaves).A review of Resident 1's clinical document titled, Progress Notes, dated 7/21/25, at 1:43 PM, indicated, .DON [director of nurses] NOTE.Report received that resident claimed she was hit on the head early this morning. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-12 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide a safe and comfortable homelike environment for two of seven sampled residents (Resident 6 and Resident 7) when:1. Resident 6 and Resident 7 requested their room doors be kept closed due to the disruptive behavior of another resident (Resident 3) in the hallway outside of their rooms; and2. Resident 7 did not stay in the activities room for activities due to another Resident (Resident 3) yelling and cussing at everyone. These failures removed Resident 6 and Resident 7's right to a dignified homelike environment, with the potential to result in a negative psychosocial outcome.Findings:A review of Resident 3's admission Record indicated Resident 3 was admitted to the facility with diagnoses which included bipolar disorder (a serious mental illness that causes unusual shifts in mood, ranging from extreme highs (mania or manic episodes) to extreme lows (depression or depressive episode).A review of Resident 6's admission Record indicated Resident 6 was admitted to the facility with diagnoses which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide a safe environment and adequate supervision for one of seven sampled residents (Resident 1) when Resident 1 fell from her wheelchair in the facility's smoking area, unsupervised, at 12:25 a.m. on 12/11/25. This failure resulted in a broken nasal bone (broken nose), a nosebleed, and subarachnoid hemorrhage (bleeding in the area between the brain and the thin tissues that cover and protect it) for Resident 1.Findings:A review of Resident 1's admission Record indicated Resident 1 was admitted to the facility with diagnoses which included muscle weakness and osteoarthritis (a degenerative joint disease in which the tissues in the joint break down over time).During an interview on 6/12/25, at 10:15 a.m., Resident 1 stated, . my nose got hurt, there was blood on my nose, my nose broke. I was outside in the smoking area. I was sitting on my wheelchair.I think I fell. I was trying to have a cigarette.During an interview on 6/12/25, at 12:39 p.m., Certified Nurse Assistant (CNA) 1 stated Resident 1 used to be a smoker. CNA…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-25 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to protect the rights of one of three residents (Resident 1) when Resident 1 was not provided routine showers. This failure caused Resident 1 to feel upset with not having his care needs met and had the potential to negatively impact his psychosocial well -being. Findings: A review of Resident 1 ' s admission RECORD, indicated, he was admitted to the facility in early 2024 with diagnoses which included muscle weakness. A review of Resident 1 ' s Brief Interview for Mental Status (BIMS) Evaluation, (a tool used to screen for cognitive impairment) indicated, a score of 15, 13-15 points: Intact cognitive response. A review of Resident 1 ' s Minimum Data Set (MDS, a federally mandated resident assessment and screening tool which identifies care needs) Section GG-Functional Abilities Self -Care Shower/bathe self: The ability to bathe self, including washing, rinsing, and drying self. The area was coded 03. Mobility Tub/shower transfer: The ability to get in and out of a tub/shower. The area was coded 02. The legend indicated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-25 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to maintain a safe, clean, comfortable, sanitary and homelike environment for the two unsampled residents (Resident 4 and Resident 5) who shared a bathroom, when their toilet seat was contaminated with residue from a bowel movement (BM). This failure created an unsanitary environment and placed the residents at risk of injury and/or infection. Findings. During an observation on 4/25/25, at 10:24 AM, in the bathroom between Resident 4 and Resident 5 ' s rooms, a clump of brown bowel movement was observed smeared on the toilet seat. During an observation on 4/25/25, at 11:05 AM, housekeeper (HSK) 1 was observed mopping the floor of Resident 4 ' s room. During a concurrent observation and interview on 4/25/25, at 12:04 PM, Housekeeper (HSK) 1 confirmed the toilet in the bathroom shared by Resident 4 and Resident 5 contained smeared BM and there was urine in the toilet bowl. HSK 1 stated she cleaned Resident 4 ' s room earlier in her shift but had not cleaned the bathroom. HSK 1 stated she had planned on cleaning the bathroom later…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to provide a safe and hazard free environment for one of three sampled residents (Resident 2) when wheelchairs, a recliner, and an overbed table were stored in Resident 2 ' s bedroom. These failures had the potential to obstruct Resident 2 ' s access to his room, personal belongings, and created a potential risk of fall or injury to Resident 2. Findings: A review of Resident 2 ' s admission RECORD, indicated, he was admitted to the facility in early 2023 with diagnoses which included repeated falls. A review of Resident 2 ' s care plan, revised 12/16/24, indicated, [Resident 2] is at risk for falls r/t [related to] poor safety awareness. If Resident is a fall risk, initiate fall risk precautions. During a concurrent observation and interview on 4/25/25, at 11:34 AM, three standard wheelchairs, one high back wheelchair, an overbed table, and a reclining medical chair were observed inside Resident 2 ' s room on the side closest to the door. Resident 2 ' s bed and belongings were observed on the opposite side of the room. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-12 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain infection prevention and control practices for a census of 91 residents when: Urinals (a urine collection container), wash basins, kidney basins (used for tooth brushing), personal grooming items, and bedpans (a container to collect stool and/or urine for a person while in bed), were not labeled and stored in a sanitary manner. This failure increased the risk of infectious diseases to spread for residents in the facility. Findings: During an observation of a shared bathroom on 12/12/24 at 11:24 AM, there were two cups, one placed into the other, with a toothbrush and a small tube of toothpaste on the side of the faucet not labeled to identify which resident it belonged to. During an observation of a shared bathroom on 12/12/24 at 11:26 AM there was a kidney basin with a toothbrush wrapped in paper towel with no labeling placed on top of the paper towel dispenser. During an observation of a shared bathroom on 12/12/24 at 11:29 AM, there was a wash basin on the floor, not labeled to identify which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure treatment was provided to meet the needs of one of five residents (Resident 1), receiving wound care when: 1. Resident 1 was to be evaluated by a podiatrist (specializes in foot disorders) and interventional radiology (studies and treats disease) within 1-2 weeks following his discharge from the hospital to the facility, and the facility did not arrange for this; 2. The facility did not consult with the physician regarding removal of Resident 1's right foot surgical sutures, which were in place from his admission on [DATE] to discharge on [DATE]; and, 3. The facility did not follow up on a recommendation Resident 1 required an evaluation for further surgery, and Resident 1 was discharged without this communicated. These failures may have contributed to Resident 1 experiencing an infection to his wound and subsequent amputation of his right leg below the knee. Findings: A review of Resident 1's discharge summary from Hospital A indicated, .date…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-01 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain standards of infection prevention and control for 9 out of 89 residents residing in the facility when the Certified Nursing Assistant (CNA) assigned to their care wore a loosened gauze dressing on her right hand. This failure had the potential to spread infection to the nine residents in her care and those residents who were not assigned to her but were assisted by the CNA . Findings: During an observation on 10/1/24, at 1:30 PM, CNA 1 was observed in the hallway of Station 1 wearing a gauze dressing on her right hand. During an observation and interview, with the Director of Staff Development (DSD), on 10/1/24, at 1:40 PM, CNA 1 was observed on Station 1 wearing a gauze dressing partially covered with an occlusive dressing (air and watertight dressing) on her right hand. CNA 1 ' s dressing was observed to be dislodged near the thumb and the top of the hand. CNA 1 stated she had burned her hand at home over the weekend and covered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-16 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure respiratory care was provided in accordance with professional standards of practice for three of eleven sampled residents (Resident 53, Resident 90, and Resident 30) receiving oxygen therapy when: 1. Resident 53 received oxygen therapy without a physician's order, 2. Resident 53 and Resident 90 did not have a care plan developed for oxygen use; and, 3. Resident 30's nasal cannula (NC- flexible tubing that sits inside the nostrils and delivers oxygen) was labeled with a date which was expired and Resident 30's oxygen humidifier bottle (a plastic bottle filled with water which moistens the oxygen) was not labeled with a date of when it was changed. These failures had the potential to result in negative health impacts for the residents. Resident 53 and Resident 90 were at risk of ineffective oxygen therapy and respiratory distress. Resident 30 was placed at risk for infection. Findings: 1. A review of Resident 53's admission RECORD,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-16 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe medication storage practices in two out of four medication carts and two out of two medication storage rooms when: 1. Expired, unlabeled, and undated prescription medications were stored in the active storage areas of medication cart 2, 2. Undated prescription medications were stored in the active storage areas of medication cart 4, 3. Undated and discontinued prescription medications were stored in the active storage areas of the two medication storage rooms; and, 4. Containers of over the counter (OTC) liquid medications with dry, crusty debris around their rims and sides were stored in the active storage areas of medication carts 2 and 4. These failures had the potential for the use of discontinued medications, possible medication ineffectiveness, and the possibility for a medication to be administered to the wrong resident. Findings: 1. During a concurrent observation and inspection of medication cart 2, on [DATE], at 1:59…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-16 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe food production in accordance with professional standards for food safety for the 91 residents who received facility prepared meals when: 1. Opened food packages and/or containers were not labeled with an open date, 2. Spoiled and expired food products were not removed, 3. Kitchen equipment and food contact surfaces were not cleaned; and, 4. A partially consumed bottle of drinking water was found on a shelf with food items in the dry food storage area. These failures had the potential to put residents eating facility prepared meals at risk for foodborne illnesses. Findings: On 8/13/24, at 8:30 a.m., during an initial tour of the kitchen accompanied by the Dietary Director (DD), the following findings were observed: 1a. During a concurrent observation and interview on 8/13/24, at 8:32 a.m., with the DD in the kitchen food prep area. The DD confirmed an open container of ground mustard had an illegible label with no open date. 1b. During a concurrent observation and interview on 8/13/24, at 8:33…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-16 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure 1 of 29 sampled residents (Resident 1) was provided with alternate methods of communication and entertainment when Resident 1's physical limitations prevented the use of a cell phone or tablet device. This failure had the potential to negatively impact Resident 1's psychosocial well-being. Findings: A review of Resident 1's admission RECORD, indicated Resident 1 was readmitted to the facility in early 2024 with diagnoses which included, spastic diplegic cerebral palsy (a chronic neuromuscular condition that causes muscle stiffness and spasms in a person's legs and sometimes arms) and adjustment disorder with mixed anxiety and depressed mood (a mood disorder with symptoms of nervousness, worry, difficulty concentrating, and feeling overwhelmed). During an interview on 8/13/24, at 2:53 PM, family member (FM) 1 stated due to the limited movement of Resident 1's arms the family had provided Resident 1 with an [NAME] device to allow her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-16 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to accommodate the needs of 1 of 29 sampled residents (Resident 1) when Resident 1's call light (device used to contact staff for assistance) was not within her reach. This failure placed Resident 1 at risk of falls and unmet care needs. Findings: A review of Resident 1's admission RECORD, indicated Resident 1 was readmitted to the facility in early 2024 with diagnoses which included, spastic diplegic cerebral palsy ( a chronic neuromuscular condition that causes muscle stiffness and spasms in a person's legs and sometimes arms) and adjustment disorder with mixed anxiety and depressed mood (a mood disorder with symptoms of nervousness, worry, difficulty concentrating, and feeling overwhelmed). During a concurrent observation and interview on 8/13/24, at 9:03 AM, with Resident 1 in Resident 1's room, Resident 1 was observed with contractures (shortening or hardening of muscles, tendons or other tissue leading to deformity and rigidity of joints) of both arms and hands which were held against her chest. Resident 1's call light…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-16 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident's right to be free from physical abuse for 1 of 29 sampled residents (Resident 33) when Resident 33 was assaulted by Resident 20 and witnessed by Certified Nurse Assistant (CNA) 7 on 8/3/24. This failure had the potential to cause physical injury, and could negatively affect Resident 33's psychosocial well-being. Findings: On 8/5/24, the Department received a report from the facility regarding an alleged resident to resident physical altercation when Resident 20 pinched Resident 33 on the right arm and hit Resident 33 on the right side of her face, on 8/3/24. The investigation was conducted during the facility's unannounced annual recertification survey. A review of Resident 33's admission RECORD, indicated Resident 33 was admitted to the facility in early 2023 with diagnoses which included Alzheimers Disease (AD, brain disorder that slowly destroys memory and thinking skills and, eventually, the ability to carry out the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-16 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure 1 of 29 sampled residents (Resident 19) was free of restraints (any method, physical or chemical, or mechanical device, material, or equipment that immobilizes or reduces the ability of a patient to move or access any part of his/her body) when; Resident 19 was observed trying to get up from his Geri chair (geriatric wheelchair, a comfortable, fully reclining chair with wheels) which was reclined with the chair footrest placed in an elevated position, and Resident 19 could not freely get out of the chair. This failure resulted in Resident 19 not being able to move freely and had the potential to affect Resident 19's dignity, and to cause an avoidable injury to him. Findings: Review of Resident 19's admission RECORD, indicated Resident 19 was admitted to the facility in 2023 with a diagnosis of history of falling, fracture of left acetabulum (break of the hip joint), fracture of the left femur (break of thigh bone) and altered mental status. Review of Resident 19's physician progress notes dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-16 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a resident specific care plan (provides direction on the type of nursing care the resident may need based on their health, medication, behavioral, and psychosocial needs) for 3 of 29 sampled residents when: 1. Resident 32 did not have a care plan developed for the dialysis (procedure to remove waste products and excess fluid from the blood when the kidneys stop working properly) services she was receiving, 2. Resident 197 did not have a care plan developed for splint care to the left arm; and, 3. Resident 46 did not have a care plan developed after an altercation involving Resident 23 (unsampled). These failures had the potential for care needs not being met for Resident 32, Resident 46, and Resident 197. Failure to address behavioral health needs placed Resident 46 and Resident 23 at risk for psychosocial harm and injury. Findings: 1. A review of Resident 32s admission RECORD, indicated Resident 32 was admitted to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-16 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to update or revise the comprehensive care plan for 2 of 29 sampled residents (Resident 83 and Resident 71) when: 1. Resident 83 had a documented change in condition related to a skin wound or ulcer (an open sore caused by a break in the skin); and, 2. Resident 71's smoking care plan was not updated. This failure had the potential to result in Resident 83 and Resident 71 not receiving adequate and appropriate care and services necessary to reach their highest practical physical, mental, and psychosocial well-being. Findings: 1. During a review of Resident 83's SBAR (Situation, Background, Assessment, and Recommendation- a written communication tool used in healthcare) Summary for Providers Record, dated 7/23/24, the SBAR indicated Resident 83 had a change in condition related to a skin wound or ulcer. Further review of the record indicated, .Resident noted to have new wounds to right knee measuring 0.7 x 0.5, left knee 2.5 x 1.5, left foot 2x1, left heel 2.3x3. MD [physician] notified and ordered wound care consult . During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow a physician's order for 1 of 29 sampled residents (Resident 197) when Resident 197's orthopedic referral was not carried out in a timely manner. This failure placed Resident 197 at risk to not receive immediate and appropriate treatment. Findings: During a review of Resident 197's admission RECORD, indicated Resident 197 was admitted to the facility in early 2024 with diagnoses which included chronic pain syndrome and history of falling. Resident 197's Minimum Data Set (MDS- an assessment tool) dated 5/10/24 revealed a BIMS (Brief Interview for Mental Status) score of 15 out of 15 indicating an intact cognitive functioning. During an interview on 8/14/24, at 8:30 a.m., with Resident 197, Resident 197 stated she was admitted to the facility with a splint (brace) to her left arm down to her wrist and was wrapped with an ace bandage due to complaint of pain. Resident 197 further stated she had the splint (brace) due to an injury she suffered while at another facility. Resident 197 explained she received a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-16 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure vision care was provided to 1 of 29 sampled residents (Resident 46) when, Resident 46 complained of worsening eyesight and requested to be seen by an ophthalmologist (physician who specializes in eye and vision care), and the facility did not assist her in obtaining vision appointments. This failure had the potential for Resident 46 to develop worsening eyesight and had the potential to negatively impact her activities of daily living and quality of life. Findings: Review of Resident 46's admission RECORD indicated Resident 46 was initially admitted to the facility in 2022 with diagnoses including palliative care (providing relief from pain and other symptoms of a serious illness), history of falling, major depressive disorder (persistent feeling of sadness and loss of interest), and anxiety disorder (experience fear and worry that is both intense and excessive). Review of Resident 46's Medication Review Report, indicated, .MAY HAVE PODIATRY/DENTAL/EYE/HEARING EVAL AND TX [treat] .Order date…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure 1 of 29 sampled residents, (Resident 83) received consistent treatment to promote the healing and prevention of pressure ulcers (localized damage to the skin and/or underlying tissue, as a result of pressure or pressure in combination with friction) when Resident 83's physician order for heel protectors (devices that help reduce the risk of pressure damage to the heels of patients by completely offloading the heel) was not followed. This deficient practice placed Resident 83 at risk for worsening his current pressure ulcer and increased the chance for the development of new pressure ulcers. Findings: Review of Resident 83's admission Record indicated Resident 83 was admitted to the facility in 2024 with diagnoses including pressure ulcer to the sacral region (portion of the spine between lower back and tailbone) and pressure ulcer to the left heel. During a review of Resident 83's Treatment Administration Record, (TAR, a written record of treatments ordered by the physician) dated August 2024,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-16 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the provision of care and services to assure 1 of 29 sampled residents (Resident 74) maintained his highest level of range of motion (ROM, the full movement potential of a joint) when: 1. Resident 74's order for Restorative Nurse Assistant (RNA) services (care to improve or maintain the functional mobility of residents) was not implemented; and, 2. Resident 74 did not have a care plan developed for his arm and hand contractures (shortening or hardening of muscles, tendons or other tissue leading to deformity and rigidity of joints). These failures placed Resident 74 at risk of a decline in ROM and worsening contractures. Findings: 1. A review of Resident 74's admission RECORD, indicated he was admitted to the facility in mid-2024 with diagnoses which included quadriplegia (loss of movement that affects all limbs and the body from the neck down). During an observation on 8/13/24, at 11:22 AM, in Resident 74's room, Resident 74 stated he had not had therapy in two weeks. Resident 74 further stated he had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation, and record review, the facility failed to ensure 1 of 29 residents (Resident 12) had appropriate fall precaution measures in place when, Residents 12's bedside table was not in reach and two fall mats (used to cushion a fall) were not in place next to Resident 12's bed and were not included in Resident 12's care plan. This failure had the potential for Resident 12 to be injured during a fall. Findings: A review of Resident 12's admission RECORD indicated Resident 12 was admitted into the facility in 2015 with diagnoses including muscle weakness, low back pain, and Alzheimer disease (a brain disorder which gets worse over time and affects memory, thinking, and behavior). During a concurrent observation and interview on 8/13/24 at 9:27 a.m., in Resident 12's room, Certified Nurse Assistant (CNA) 1 confirmed there was one fall mat folded up and resting against the wall of Resident 12's room, there was a second fall mat located directly under Resident 12's bed, and Resident 12's bedside table was out of reach. CNA 1 stated Resident 12 needed fall mats…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-16 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to obtain a physician's order for an indwelling foley catheter (a flexible, sterile tube inserted externally into the bladder to drain urine in a collection bag outside of the body) for one of three sampled residents (Resident 1) with an indwelling foley catheter. This failure placed Resident 1 at risk of a catheter- associated urinary tract infection (CAUTI- infection caused when germs enter the body through a urinary catheter), skin breakdown, and discomfort. Findings: A review of Resident 1's admission RECORD, indicated Resident 1 was admitted to the facility in early 2024 with diagnoses which included urinary tract infection (UTI), acute kidney failure (condition in which kidneys suddenly stop filtering waste from the blood), and retention of urine. A review of Resident 1's Minimum Data Set (MDS, a resident assessment and screening tool which identifies care needs) dated 7/12/24, indicated, .Section H- Bladder and Bowel .Appliances .Indwelling catheter . A review of Resident 1's care plan revised 11/16/23,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-16 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 297) who received intravenous (IV) therapy (infusion of liquid medication directly into the vein) was provided services consistent with professional standards of practice when Resident 297's IV tubing (thin flexible plastic tubing that connects the IV infusion bag to the residents IV access site) was lying on the floor during administration of the medication and Resident 297's IV infusion bag was not labeled with the date, time, and initials of the staff who administered the medication. These failures had the potential to adversely affect Resident 297's health and safety, including an increased risk of developing a new or worsening infection. Findings: A review of Resident 297's admission RECORD, indicated she was admitted to the facility in mid- 2024 with diagnoses which included methicillin resistant staphylococcus aureus infection (MRSA, a type of germ that is resistant to many commonly…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-16 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to practice appropriate infection prevention and control measures for a census of 93, when 1 of 29 sampled resident's (Resident 90) urinal was unlabeled. This failure had the potential for spread of infection if Resident 90's urinal was used by another resident. A review of Resident 90's admission Record, indicated Resident 90 was admitted to the facility in the spring of 2024 with multiple diagnoses including end stage renal disease (a condition in which the kidneys lose the ability to remove waste and balance fluids), dependance on renal dialysis (a type of treatment that helps your body remove extra fluid and waste products from your blood when the kidneys are not able to), and anemia (a problem of not having enough healthy red blood cells or hemoglobin to carry oxygen to the body's tissues) in chronic kidney disease. During an observation on 8/13/24, at 11:34 AM, Resident 90 was observed resting in bed. Resident 90's unlabeled urinal was placed on his bedside table. During a concurrent observation and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-22 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure professional standards of practice were followed for one of seven sampled residents (Resident 1) when Resident 1 did not receive his medication as prescribed, and the physician was not informed the medication was unavailable for administration. This failure may have contributed to Resident 1 ' s increased seizure activity and hospitalization. Findings: A review of Resident 1 ' s admission RECORD, indicated he was admitted to the facility early 2024, with diagnoses which included epilepsy (a condition involving the brain that makes people more susceptible to having recurrent unprovoked seizures). A review of Resident 1 ' s care plan initiated 3/1/2024, indicated, .The resident has a seizure disorder r/t [related to] epilepsy .Give seizure medication as ordered by doctor . A review of Resident 1 ' s medication administration record (MAR) for May 2024, indicated, .clobazam oral suspension (liquid seizure medication) 2.5 milligrams (mg, unit of weight) per ml (milliliter, unit of measure) give 8 ml by mouth every 12…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-07 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 1) was evaluated promptly for injury following an incident of alleged abuse by Resident 2. This failure placed the victim, Resident 1, at risk for physical injury and/or psychosocial harm to not be identified and treated timely and appropriately by facility staff. Findings: During a review of Resident 1's medical record, CARE PLAN, initiated on 11/28/23, indicated, .Resident to resident altercation on 11/27/23 in the facility activity room .Resident will be free of further altercations through review period .monitor for delayed s/s (signs and symptoms) of distress .monitor for safe whereabouts . Review of Resident 1's medical record, IDT Review, dated 11/28/23, indicated, .Resident (1) was struck in the chest by another resident, no injuries noted .IDT recommendations: monitor whereabouts . Upon further review of Resident 1's medical record, no documentation of a nursing assessment to identify physical injuries or mental distress following the physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-07-13 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure: 1. A full-time, qualified Certified Dietary Manager (CDM) or Registered Dietician (RD) was employed to oversee the daily operations of the kitchen and food preparation for 82 residents who received food from the kitchen. 2. One of 28 Residents sampled (Resident 50) received nutritional assessments on admission and quarterly from the RD. These failures had the potential to effect food safety and sanitation for the 82 residents receiving facility prepared food and placed Resident 50 at risk of impaired nutritional status which could further compromise her medical status. Findings: 1. During the initial kitchen tour on 7/10/23, at 8:17 AM, with the dietary supervisor (DS), the tour revealed an unsanitary ice machine, cutting boards that were gouged and stored wet, stained pitchers and cups, and undated, unlabeled, expired and freezer burned food items. [cross reference 812] During an interview on 7/12/23, at 8:53 AM, the DS stated he began training for CDM certification in May 2023. He passed the first…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-07-13 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to store, prepare, and distribute food in accordance with professional standards for food service safety for a total of 82 residents who received facility prepared foods when: 1. The ice machine contained a yellow substance around the ice chute area (where prepared ice comes out and lands in an ice storage bin), a pink substance was found on the lip of the ice bin (held prepared ice), specks of a black and pink substance were found inside the upper portion of the ice machine (contained the mechanical working parts), the ice machine filter was covered with a thick layer of a gray colored debris, and the ice machine was not cleaned correctly and at regular intervals (last cleaned 3/20/23); 2. The dishwasher temperature was below the required 120 degrees Fahrenheit (F, a unit of temperature measurement) for proper cleaning and sanitization; 3. A plastic bag was tied around the dishwashing sprayer handle; 4. Three cutting boards found with gauges…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-07-13 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure resident's rights to be treated with dignity were honored for three of twenty-eight sampled residents (Resident 36, Resident 57, and Resident 186) when: 1. Certified Nursing Assistant (CNA) 3 did not provide professional care to Resident 36, Resident 57, and Resident 186, 2. CNA 3 limited their availability to provide care to Resident 57; and, 3. Staff was unaware that Resident 39 preferred only female staff to care for her. These failures had the potential to negatively impact the residents' psychosocial well-being and physical health. Findings: 1a. During an interview on 7/11/23, at 8:17 AM, Resident 57 stated she was at therapy and had an accident in her brief. Resident 57 stated she was brought back to her room and put on her call light. Resident 57 stated CNA 3 answered the call light, closed the privacy curtain in a manner that was rude, and asked me to pick out clothes to change into. Resident 57 stated she was trying to tell him that she still needed to use the bathroom, but CNA 3 was not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-07-13 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to develop a comprehensive person-centered care plan (tool that outlines the plan of action that will be implemented during a patients' care) for six of twenty-eight sampled residents (Resident 25, Resident 28, Resident 32, Resident 39, Resident 43, and Resident 33) when: 1a. Multiple pressure injuries (PI-injuries to skin and underlying tissue resulting from prolonged pressure on the skin) that were identified did not have their own separate or dedicated care plan developed for Resident 25, 1b. An activities of daily living (ADL-refer to people's daily self-care activities) care plan was not developed for Resident 28, 2a. An anticoagulant (medication to prevent blood clots) care plan was not developed for Resident 32 to address monitoring side-effects of the medication, 2b. A care plan was not developed for Resident 39's preference for only female staff to care for her, 2c. Resident 43 did not have a care plan developed for oxygen use; and, 3. A Urinary tract Infection care plan was not developed for Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-07-13 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure respiratory care provided was consistent with professional standards of practice for three of twenty-eight sampled residents (Resident 32, Resident 43, and Resident 288) when: 1. Oxygen therapy was provided without a physician order for Resident 43; and, 2. The oxygen flow rate was not followed per physician order for Resident 32 and Resident 288. These failures placed Resident 32, Resident 43, and Resident 288 at risk for respiratory distress and inadequate treatment. Findings: 1. A review of Resident 43's admission Record indicated Resident 43 was admitted to the facility in 2023 with diagnoses which included pulmonary edema (a condition caused by too much fluids in the lung making it difficult to breathe). During a concurrent observation and interview on 7/10/23, at 1:43 p.m., with licensed nurse (LN) 3 in Resident 43's room, LN 3 confirmed Resident 43 was using oxygen and the oxygen concentrator was on and running at 4 liters per minute (LPM, a unit of measurement for oxygen delivery) via nasal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-07-13 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safe medication storage practices for a census of 85 when: 1. One of two treatment carts was left unlocked, 2. Staff's personal belongings were stored in two of two medication storage rooms, 3. Opened and unlabeled multi-dose medication vials were stored in one of two medication rooms, 4. Opened and unlabeled medications were stored in two of four medication carts; and, 5. An expired ointment medication was stored in one of two treatment carts. These failures had the potential to contribute to medication error, unsafe medication use, and storage. Findings: 1. During a concurrent observation and interview with central supply (CS) on 7/10/23, at 8:36 a.m., an unlocked treatment cart (a mobile cart used by nurses to store supplies for the prevention and treatment of skin issues) was observed to be parked next to the copy machine against the wall. CS confirmed treatment cart 1 was unlocked. CS stated she did not know who left it…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-07-13 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure reasonable accommodation of needs were honored for two of twenty-eight sampled residents (Resident 16 and Resident 33) when: 1. Resident 16 was not provided with an appropriate call light device per resident need; and 2. Resident 16 and Resident 33's call lights were not within reach. These failures had the potential for Resident 16's and Resident 33's needs to go unmet with the potential to cause physical and/or psychosocial harm. Findings: 1. Review of Resident 16's admission RECORD indicated Resident 16 was admitted to the facilty with a diagnosis of Rheumatoid arthritis (a chronic inflammatory disease affecting the hand joints and leading to impairment in hand functions). During a concurrent observation and interview on 7/11/23, at 9:13 AM, Resident 16 stated she could not use her call light and then said, Look at my hands. Resident 16's fingers on both hands were bent inwards and she was unable to move them when asked. Resident 16 demonstrated slight movement of both thumbs. Resident 16 stated she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-13 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to accurately code the Minimum Data Set (MDS- a resident assessment tool used to guide care) for one of twenty-eight sampled residents (Resident 5) when, Resident 5's MDS Section I for Active Diagnoses dated 6/15/23 was marked with schizophrenia (a serious mental illness that affects how a person thinks, feels, behaves, and relates to others) but did not have a schizophrenia diagnosis on admission. This failure had the potential for Resident 5 to receive inappropriate care due to an inaccurate diagnosis. Findings: Review of Resident 5's admission RECORD (a document that contains demographic and clinical data) indicated Resident 5 was admitted to the facility with a diagnosis of unspecified hallucinations (an experience involving the apparent perception of something not present). During a concurrent interview and record review, on 7/13/23, at 8:35 a.m., the MDS Coordinator (MDSC) confirmed Resident 5's MDS Section I-Active Diagnoses dated 6/15/23 indicated schizophrenia was coded as one of Resident 5's diagnosis. The MDSC…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-13 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop all of the identified components of a baseline care plan, within 48 hours of admission as required, to address resident-specific care needs for two of twenty-eight sampled residents (Resident 288 and Resident 50) when; 1. Resident 288's oxygen use care plan was not created; and 2. Resident 50's tube feeding (used to provide nutrition to people who cannot obtain nutrition by mouth) and psychiatric behavior care plans were not created. This failure had the potential to results in unmet oxygen use needs for Resident 288 and unmet psychiatric behavior monitoring and tube feeding needs for Resident 50. Findings: Review of Resident 288's admission RECORD indicated Resident 288 was admitted to the facility on [DATE] with diagnoses of acute respiratory failure (inability of the respiratory system to meet the oxygen needs of the body), pneumonia (an infection of one or both of the lungs caused by germs), and dependent on supplemental oxygen (when there…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-13 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide ongoing activities based on resident needs and preferences for one of twenty-eight sampled residents' (Resident 16) when, Resident 16 was not provided with in room activities at least three times a week. This failure had the potential to effect Resident 16's psychosocial well-being. Findings: During an interview on 7/10/23, at 3:11 PM, Resident 16 stated she was not offered any activities. Resident 16 stated it was hard for her to get out of bed because of her pain in her joints from rheumatoid arthritis (A chronic inflammatory disorder affecting many joints, including those in the hands and feet). Resident 16 stated she liked to do activities such as reading, drawing, gardening, and enjoyed cooking, but those things were not offered to her. Resident 16 stated that she did not like to be read to. Resident 16 stated she had a subscription to a newspaper, that she read but it did not last very long because she was a fast reader. During a concurrent interview and record review on 7/13/23, at 2:03 PM, Resident 16's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-07-13 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 16) with limited range of motion (ROM) received care and services to maintain or improve mobility when; 1. Resident 16 was not provided with all ordered ROM services; and 2. ROM services were not documented as completed over a three-week period for Resident 16. These failures removed the opportunity to potentially improve ROM and had the potential to result in a decline of ROM for Resident 16. Findings: During an interview on 7/13/23, at 7:34 AM, Restorative Nursing Assistant (RNA) 3 stated Resident 16 received ROM services three times a week. RNA 3 stated ROM services provided to Resident 16 included upper (arms) and lower body (legs) ROM. RNA 3 stated she did not offer for Resident 16 to sit up on the edge of the bed as indicated in the ROM order. During an interview on 7/13/23, at 7:57 AM, RNA 2 stated when she worked with Resident 16, she provided upper and lower body ROM services. RNA 2 stated she did not provide or offer for Resident 16 to sit up on the side of the bed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-07-13 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to assess the nutritional status for one of twenty-eight sampled residents (Resident 50), when Resident 50's nutritional assessment was not completed by the registered dietitian (RD). This failure had the potential for Resident 50 to lose weight, become dehydrated, or develop skin breakdown which could result in a decline of health status for Resident 50. A review of Resident 50's admission RECORD, indicated, she was admitted to the facility in early 2023 with diagnoses which included, dysphagia (difficulty swallowing), cerebral infarction (stroke-damage to the brain from interruption of its blood supply). A review of Resident 50's, Medication Review Report, indicated, Enteral Feed [nutrition provided as a liquid through a tube] Order every 6 hours Flush G-tube [gastric tube, a tube inserted through the abdomen that brings nutrition directly to the stomach] with 150 cc [cubic centimeter, unit of measure] H2O [water] before and after each feeding administration for a total of 600 ml [milliliter, unit of measure]/day Order Date…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-13 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure direct care staffing information was posted in a prominent place as required for a census of 85. This failure prevented the residents and visitors to view the hours and number of direct care staff providing care to the residents of the facility on a daily basis. Findings: During a concurrent interview and record review on 7/13/23, at 2:40 p.m., Staffing Coordinator (SC) stated she completes the facility's Direct Care Service Hours Per Patient Day (DHPPD-the total number of hours worked per patient/day divided by the average daily resident census to determine the amount of nursing hours allotted per day) on a daily basis. When asked if the DHPPD information was posted daily, the SC responded the DHPPD information had not been posted since the middle of June and there were no DHPPD hours posted today. The SC also stated she did not know the reason the facility stopped posting the DHPPD information. The SC acknowledged the DHPPD information should have been posted. During a subsequent observation and interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-13 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide appropriate social services support following a grievance made about treatment for one of twenty-eight sampled residents (Resident 57) when, there was no social services follow-up provided for Resident 57 after Resident 57 reported a concern with treatment provided by a staff person. This failure had the potential for Resident 57 to not achieve the highest practicable mental and psychosocial well-being. Findings: During an interview on 7/11/23, at 8:17 AM, Resident 57 stated she was at therapy and had an accident in her brief. Resident 57 stated she was brought back to her room and put on her call light. Resident 57 stated CNA 3 answered the call light, closed the privacy curtain in a manner that was rude, and asked her to pick out clothes to change into. Resident 57 stated she was trying to tell CNA 3 that she still needed to use the bathroom, but CNA 3 was not listening. Resident 57 stated she had been physically abused in the past and the incident brought her back to that spot. Resident 57 stated CNA 3 had a bad…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-13 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to ensure monitoring for a high-risk blood thinning medication (A medication used to prevent blood clots with potential side effects of abnormal bleeding) was completed daily for 1 of 19 residents (Resident 32) who received blood thinning medication. This failure had the potential to result in undetected adverse effects that could occur when blood thinning medications were administered. Findings: A review of Resident 32's admission Record indicated Resident 32 was admitted to the facility in 2023 with diagnoses which included atrial fibrillation (an irregular heart rhythm that can lead to blood clots in the heart). A review of Resident 32's clinical record, titled, Order Summary Report, indicated, .Apixaban [blood thinner] Tablet 5 MG [milligram, unit of measurement] Give 1 tablet by mouth every 12 hours .Order Date .11/1/22 . During a concurrent interview and record review on 7/13/23, at 2:37 p.m., Resident 39's clinical record was reviewed with licensed nurse (LN) 3. LN 3 confirmed there was no documentation for monitoring…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-13 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure one of four sampled residents (Resident 50) antipsychotic (medication used to treat mental distress) medication regimen was safely managed when the facility failed to monitor Resident 50 for behaviors related to her schizophrenia (a disorder that affects a person's ability to think, feel and behave clearly) diagnosis. This failure had the potential for Resident 50 to receive unnecessary antipsychotic medications with potential side effects. Findings: A review of Resident 50's admission RECORD, indicated Resident 50 was admitted in early 2023, with diagnoses which included schizophrenia. A review of Resident 50's Medication Review Report, indicated, risperidone [medication used to treat schizophrenia] Oral Tablet 1 MG [milligram, unit of measure] (Risperidone) Give 1 tablet via G-tube at bedtime for schizophrenia order date 1/23/23 and ZyPREXA [medication used to treat schizophrenia] Oral Tablet 10 MG (Olanzapine [generic name for Zyprexa]) Give 1 tablet via G-tube one time a day for schizophrenia order date 1/23/23.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-13 · tag F0802 — failed to prepare enough nourishing food — isolatedProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure that dietary assistant (DA) 1 had the appropriate competencies and skills to carry out the duties of the kitchen when DA 1 incorrectly monitored the water temperature of the dishwasher and did not follow the instructions on the dishwashing temperature log. This failure had the potential to spread food born illness to the 82 residents who received meals from the kitchen. Findings: During a concurrent observation and interview on 7/12/23, at 9:03 AM, DA 1 was observed operating the dishwasher. DA 1 stated it was a low temperature machine and the temperature should be between 120-140 degrees Fahrenheit (F) (a scale of temperature). DA 1 stated she checked the temperature of the water with strips. DA 1 put a test strip in the wash water (The strip DA 1 used actually tested the chlorine level of the water). When asked to look at the dishwashers water temperature gauge DA 1 confirmed the water temperature was between 100 -110 degrees Fahrenheit. During a concurrent interview and observation on 7/12/23, at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-07-13 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to maintain complete and accurate medical records for two of twenty- eight sampled residents (Resident 10 and Resident 39) when the hospice (specialized end-of-life care for all residents with an advanced, life-limiting illness) agency's nurse progress notes were not contained in the clinical record. This failure had the potential to not provide sufficient information that reflected the condition, care and services provided for Resident 10 and Resident 39. Findings: 1. A review of Resident 10's hospice IDT [Interdisciplinary Team, a team of professional staff from different disciplines] note, dated 2/8/2023, indicated a primary diagnosis of hypertensive heart disease (disease caused by high blood pressure) with heart failure. Under the heading changed visit frequency orders, the note indicated, SN [skilled nurse] 1x/wk [1 time per week] . A review of a document in Resident 10's hospice binder titled, FACILITY VISIT RECORD, indicated a licensed nurse (LN) visited Resident 10 on:1/4/23, 1/31/23, 2/16/23, 3/16/23, 3/27/23, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record. 1 Medicare payment denial on record.
- Medicare payment denial — starting 2024-08-24 for 11 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to KALESTA HEALTHCARE GROUP — 19 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 2.4 | -0.4 vs chain |
| Health inspection | 2 of 5 | 2.2 | -0.2 vs chain |
| Staffing | 2 of 5 | 2.6 | -0.6 vs chain |
| Quality measures | 4 of 5 | 4.0 | ≈ chain avg |
The other 18 homes this chain runs (chain average 2.4★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| KALESTA HEALTHCARE GROUP, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 04/18/2022 |
| CLAWSON, SCOTT | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | 48% | since 04/18/2022 |
| WILLIAMS, RYAN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | 48% | since 04/18/2022 |
| TEXAS CAPITAL BANK NA | Organization | 5% OR GREATER SECURITY INTEREST | — | since 04/17/2025 |
| FIELDS, DOMONIQUE | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 04/18/2022 |
| FLAKE, ETHAN | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 10/07/2024 |
| HINKLE, CORTNEY | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 01/09/2024 |
| MODI, ISHANKUMAR | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 04/18/2022 |
| MOSHER, STEVEN | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 07/08/2024 |
| MURRAY, JEFFREY | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 01/08/2024 |
| SOARES, MICHAEL | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 04/18/2022 |
| CHEN, KAI SHIN | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 04/18/2022 |
| JONES, STEVEN | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 07/01/2024 |
| CHURAPE, CYNTHIA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 02/17/2025 |
| LA DUKE, ALAURA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 04/18/2022 |
| MARQUISES, EDEN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 03/03/2025 |
| PAPKE, BRIAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 04/18/2022 |
| PEREZ ZARAGOZA, NATALIA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 01/23/2023 |
| ROBERTS, MARVIN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 04/18/2022 |
| VERMA, ATUL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/01/2022 |
CMS files one row per role, so the 34 rows in the source record cover these 20 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 84% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $604K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055011. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-19, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.