Almond Vista Healthcare
2030 Evergreen Avenue, Modesto, CA 95350 · For profit - Limited Liability company · 175 certified beds · (209) 577-1055 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- it has an abuse, neglect, or exploitation citation (F0600), cited Jan 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (63) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $25,881 in federal fines (most recent 2025-01-16)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 2.7% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.2% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 2.1% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 1.5% | 1.6% | 3.3% | typical for the state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 4.1% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 26.4% | 13.7% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 98.4% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.9% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 9.2% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 6.3% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.5% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 96.0% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 31.0% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 17.5% | 11.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 3.08 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.92 | 1.57 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
66.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 223 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 68.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 125 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.39 therapist hours per resident per day in 2026Q1 — more than 67% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 27% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 66.5%CMS range 58.2–72.2 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.8%CMS range 8.3–13.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 68.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 65.6% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 46.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.4% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.1%CMS range 4.9–10.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.95 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 175 beds and averages 167.2 residents a day — about 96% occupied, or roughly 8 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.29 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.37 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.38 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.94 hrs/resident/day on weekends vs 4.43 on weekdays — 11% thinner on weekends. RN hours go from 0.43 to 0.23 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
63 citations, most serious first. The 16 most serious are shown; the remaining 47 are one tap away and print in full.
- Immediate jeopardy · Lcited before2019-07-17 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an effective infection prevention and control program when 1. The facility placed 9 of 10 sampled Residents (Residents 3, 7, 10, 20, 44, 65, 564, 565, and 566) at serious risk for infection and Forty-three additional residents (Residents 1, 5, 11, 16, 26, 33, 34, 36, 41, 42, 47, 49, 57, 58, 73, 76, 89, 92, 93, 94, 99, 107, 122, 125, 135, 137, 141, 567, 568, 569, 570, 571, 572 and 573) identified as potentially at risk due to their requiring blood glucose testing with the use of the glucometer (a small portable device used to measure sugar in the blood) machine. When five of five sampled licensed nurses did not disinfect the facility glucometers machine with a disinfectant solution effective against blood borne pathogens (microorganisms [any organism too small to be viewed by the eye] that are transmitted through human blood and cause disease in humans, include, but are not limited to, hepatitis B virus (a serious liver infection,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2019-07-17 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure Licensed Nurses (LN) possessed specific competencies required for the use of Insulin Flex Pens (a dial-a-dose device, pre-filled insulin pen for discreet insulin medication administration) for three of seven sampled resident's (Resident 141, Resident 564 and Resident 567) when one of four LN (Registered Nurse [RN]) 1 failed to follow the manufacturer's instructions of use for administering insulin with the Flex Pen. RN 1 did not use the indicated needle attachment made for use with Insulin (medication for the treatment of diabetes - a disease with high blood sugar levels) Flex Pens, and instead, withdrew insulin out of the pen using a non-intended syringe with needle and administered insulin to Resident's 141, 564 and 567. This practice placed residents on Insulin at risk for unsafe administration of insulin medication, complications with their blood sugars and potential for inaccurate insulin dosing. Because of the serious potential harm as a result of this unsafe practice of administering insulin, an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-01-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of five residents (Resident 1) was free from accident hazards, when Resident 1 was assessed to be a high risk for falls, had a history of falls on 5/9/24, and 7/28/24, and had a physician order for a floor mat to prevent injury in the event of fall and the floor mat was not placed beside the bed. Nursing staff failed to implement the Care Plan intervention for use of the floor mat to prevent injury. These failures resulted in Resident 1 experiencing a fall from her bed on 1/11/25 and suffering an avoidable injury, pain and being sent to the acute care hospital for higher level of care. Resident 1 was diagnosed with a broken left hip and required administration of fentanyl (a medication for severe pain) to control the pain. Resident 1 experienced discomfort and decreased mobility where was no longer able to turn herself from side to side because of the left hip fracture. Resident 1's Physicians did not recommend surgery for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-12-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of four sampled residents (Resident 1) received adequate supervision to prevent accidents when Resident 1 was admitted on [DATE] from an acute care hospital with known history of difficulty swallowing, assessed need for strict aspiration precautions (safety measures to prevent patients from breathing in foreign objects, like food or liquids, into their lungs), Minimum Data Set (MDS - a federally mandated process for clinical assessment of all residents of long term care nursing facilities) indicating moderate cognitive deficits (a stage of dementia where a person has significant difficulty with complex tasks and navigating new places) and need for assistance with meals and a care plan was not developed to address nursing staff to provide supervision during meals. Resident 1 was permitted to feed himself, unsupervised. These failures resulted in Resident 1 choking during dinner on 5/30/24 and Resident 1 was transported to an acute care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-01-25 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility neglected to provide goods and services when they did not obtain and administer a medication ordered that was necessary to avoid physical harm and psychosocial distress to one of three sampled Residents (Resident 1) when Resident 1 was ordered an antiviral medication upon admission which was not acquired by the facility nor administered for seven days. This failure resulted in Resident 1 being neglected by staff and experienced psychosocial harm and anxiety which prompted Resident 1 to leave the facility against medical advice (AMA) for fear of physical harm due to the gap in the administration of his medication regimen and potential for risk of a worsening viral infection. Findings: During a review of Resident 1 ' s History and Physical (H&P), dated 2/21/23, the H&P indicated, Resident 1 had history of a [virus - Viruses are microscopic organisms that can infect humans, a virus that attacks the body's immune system]. During a review of Resident 1 ' s Minimum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2019-07-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure residents with known risk for falls received adequate supervision and assistances to ensure residents were free from accidents and injury for one of two sampled residents (Resident 15) when Certified Nurse Assistant (CNA 22) left Resident 15 unsupervised in her room during the mechanical lift [Stand-Up Lift device) preparation procedure which resulted in Resident 15 falling forward and fracturing (broken bone) her right hand little finger. Findings: During a review of the clinical record for Resident 15, the face sheet (a document containing resident profile and diagnosis information) indicated, Resident 15 was admitted to the facility on [DATE] with diagnoses which included Hemiplegia (paralysis of one side of the body) and Hemiparesis (weakness on one side of the body) affecting the left side, Aphasia (loss of ability to understand or express speech) and Parkinson's Disease (a progressive nervous system disorder that affects…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-16 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a person-centered comprehensive care plan was implemented for one of four sampled residents (Resident 1) when Resident 1 was diagnosed with cellulitis of the right foot surgical wound and started on antibiotics with no implementation of a comprehensive care plan.This failure had the potential for Resident 1's needs to go unmet. (cross reference F658)During a concurrent observation and interview on 2/16/26 at 10:03 a.m. with Resident 1, Resident 1 was lying in bed, there was gauze secured by an ace bandage on his right foot and the second, third and fourth toes had surgical pins (small, thin metal rods used to hold broken bone pieces together while they heal) sticking out. Resident 1 stated he had foot surgery in mid-February on his right foot. Resident 1 stated about a week and a half after surgery a CNA had come into his room to get him up for a shower. Resident 1 stated the CNA had placed a clear plastic trash bag over his right…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-16 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure services provided meet professional standards of practice for one of four sampled residents (Resident 1) when the nursing staff failed to keep Resident 1's surgical dressing dry and did not notify the physician the bandage was soiled according to the physician's post-operative order.This failure had the potential to cause Resident 1's wound to dehisce (surgical complication where the edges of a closed incision separate) or become infected (pathogens enter the wound and cause symptoms such as pain, increased redness and swelling). (cross reference F657)During a concurrent observation and interview on 2/16/26 at 10:03 a.m. with Resident 1, Resident 1 was lying in bed, his right foot was covered in gauze secured by an ace bandage with the second, third and fourth toes exposed and surgical pins (small, thin metal rods used to hold broken bone pieces together while they heal) sticking out. Resident 1 stated he had foot surgery in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-05-06 · tag F0656 — failed to write and follow a full care plan — widespreadDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. During a concurrent observation and interview on 4/28/25 at 12:26 p.m. with Certified Nursing Assistant (CNA) 11 in Resident 69's room, Resident 69 was observed being fed by CNA 11. Resident 69 was wearing a gown, with the head of the bed elevated, right and left bed rails up at the head of bed, and a urinary catheter (a flexible tube used to empty the bladder and collect urine in a drainage bag) bag was hung on the lower bed rail with no covering on the catheter bag. CNA 11 stated Resident 69's catheter bag should have had a cover for Resident 69's privacy. During a review of Resident 69's AR dated 5/1/25, the AR indicated Resident 69 was admitted to the facility from an acute care hospital on 3/14/25 with diagnoses of cerebral palsy (abnormal development or damage to the pats of the brain that control movement, balance, and posture), acute pyelonephritis (a bacterial infection causing inflammation of the kidneys), epilepsy (a seizure [a burst of uncontrolled electrical activity between brain cells that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-05-06 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure daily nurse staffing information contained all required information when the total number and actual hours worked by Registered Nurses (RN), Licensed Vocational Nurses (LVN), Licensed Practical Nurses (LPN), and Certified Nursing Assistants (CNA) were not separated for 169 residents and visitors to view. This failure resulted in 169 residents and visitors not knowing how many direct care hours were provided daily for each resident by licensed and unlicensed staff. Findings: During an observation on 4/28/25 at 11:15 a.m. the facility's document titled, Census and Direct Care Service Hours Per Patient Day (DHPPD), dated 4/28/25, was observed posted in the hallway. The document did not contain all required information when the total number worked by RNs and LVNs/LPNs hours were not separated. During an observation on 5/1/25 at 10:35 a.m. the facility's document titled, Census and Direct Care Service Hours Per Patient Day (DHPPD), dated 5/1/25, the document was observed posted in the hallway. The document…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-05-06 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure the garbage was disposed of properly for 159 of 169 residents who received food from the kitchen when one gray plastic container and four beige dumpsters were found uncovered with brown cardboard boxes and clear, white and black plastic bags stacked higher than the container rim. This failure had the potential to attract or harbor pests which could increase the risk of cross contamination (the unintentional transfer of harmful bacteria or other contaminants from one food, surface, or object to another, often leading to foodborne illnesses and the growth of microorganisms). Finding: During a concurrent observation and interview on 4/28/25 at 10:11 a.m. with the Maintenance Director (MAIN) outside of the kitchen at the dumpsters, one gray plastic container and four beige dumpsters were found uncovered with brown cardboard boxes and clear, white and black plastic bags stacked higher than the container rim. The MAIN stated the dumpsters were emptied daily except on Sunday. The MAIN stated the service must…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-05-06 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY During a concurrent observation and interview on 4/28/25 at 12:26 p.m. with Certified Nursing Assistant (CNA) 11 in Resident 69's room, observed no EBP sign on the door of Resident 69's room. Resident 69 was observed lying in bed with the head of his bed raised, being fed by CNA 11 who was standing next to Resident 69 wearing no gown or gloves. A urinary catheter bag hung on the lower bed rail next to CNA 11, with no covering on the catheter bag. CNA 11 stated Resident 69's catheter bag should have had a cover for Resident 69's privacy. During a review of Resident 69's AR, dated 5/1/25, the AR indicated Resident 69 was admitted to the facility from an acute care hospital on 3/14/25 with diagnoses of cerebral palsy (abnormal development or damage to the pats of the brain that control movement, balance, and posture), acute pyelonephritis (a bacterial infection causing inflammation of the kidneys), epilepsy (a seizure [a burst of uncontrolled electrical activity between brain cells that causes temporary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-05-06 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the designated Infection Preventionist (IP-professional who ensures healthcare workers and residents are doing all the things they should to prevent infections) had training on Enhanced Barrier Precaution (EBP-an infection control measure in nursing homes aimed at preventing the spread of multidrug-resistant organisms (MDROs-germ that is resistant to many antibiotics) measurement for residents with indwelling medical devices (temporary or permanent devices inserted into the body to serve a specific function, such as fluid drainage, ventilation, or feeding) and open wounds. This failure resulted in the IP not meeting the qualifications that would ensure residents were provided with quality care to prevent or minimize the transmission or spread of MDRO transmitted from person to person) and/or other infections to all residents and staff. Findings: During an interview on 4/30/25 at 10:38 a.m. with License Vocation Nurse (LVN) 1, LVN 1 stated, EBP measures were the same as contact precaution (set of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-06 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY During a concurrent observation and interview on 4/28/25 at 12:26 p.m. with Certified Nursing Assistant (CNA) 11 in Resident 69's room, Resident 69 was observed in bed wearing a gown, head of bed elevated with a urinary catheter (a flexible tube used to empty the bladder and collect urine in a drainage bag) bag hung on the lower rail of the bed without a dignity covering (a cover put over a urinary catheter bag to preserve one's privacy and dignity). Resident 69 was being fed by CNA 11 who stated Resident 69 was non-verbal. Resident 69 did not answer any questions. CNA 11 stated Resident 69's catheter bag should have had a cover for Resident 69's privacy. During a review of Resident 69's admission Record (AR - a summary of information regarding a patient which includes patient identification, past medical history, insurance status, care providers, family contact information and other pertinent information), dated 5/1/25, the AR indicated Resident 69 was admitted to the facility from an acute care hospital on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-06 · tag F0552 — patternEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a completed physician informed consent (the process in which residents are given important information of the possible risk and benefits of psychoactive medications) for the use of psychotropic medication (medication used to treat mental and behavioral disorders) was obtained for four of thirteen sampled residents (Resident 58, Resident 115, Resident 132 and Resident 203) when: 1. Resident 58, Resident 115, and Resident 132 were administered antipsychotic medication and informed consent was not obtained prior to medication administration. 2. Resident 203's antipsychotic consent did not have a diagnosis for the listed medication, and boxes were not marked indicating Resident 203 and/or Resident 203's Responsible Party (RP) was provided information about the listed medication from the physician and gave consent to receive the medication. These failures resulted in the violation of Resident 58, Resident 115, Resident 132 and Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-06 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY During an observation, interview and record review, the facility failed to ensure five out of 22 sampled residents (Resident 20, Resident 353, Resident 112 and Resident 118) had a comfortable and homelike environment when: 1.Resident 20's personal belongings inventory was not updated and was observed wearing Resident 353's shirt and Resident 112's personal belongings were not inventoried. These failures had the potential to result in a loss of Resident 20, Resident 353, and Resident 112's personal belongings. 2. Dining Hall (DH) 1, the only available dining space, was used to store 20 cardboard boxes that contained mattresses and lighting fixtures. This failure resulted in Resident 118 not having access to a comfortable and homelike dining environment which led to Resident 118 feeling like DH 1 was crowded. Findings: 1. During an observation on 4/29/25 at 9:53 a.m. in Resident 353 ' s room, Resident 353 observed lying in bed, wearing personal belongings that included a t-shirt. During a concurrent observation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 47 citations
- Potential for harm · Ecited before2025-05-06 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. During a concurrent observation and interview on 4/28/25 at 3:08 p.m. with Resident 207 in Resident 207's room, Resident 207 was observed laying in bed wearing a gown and wearing a nasal cannula with oxygen flowing at a rate of 1.5 L/min, no label was observed on the oxygen tubing indicating when it was connected to the concentrator. Resident 207 was unable to answer questions. During a concurrent observation and interview on 4/28/25 at 3:19 p.m. with CNA 10 in Resident 207's room, Resident 207's oxygen tubing was observed to be without a label indicating when it was connected to the oxygen concentrator. CNA 10 stated Resident 207's oxygen tubing was not labeled with the date it was connected. CNA 10 did not know why the tubing needed to be labeled with the date. CNA 10 stated the nurses were responsible for changing and labeling residents' oxygen tubing. During a review of Resident 207's AR, dated 5/2/25, the AR indicated Resident 207 was admitted to the facility from an acute care hospital on 4/26/25 with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY During a concurrent observation and interview on 4/29/25 at 9:50 a.m. with Resident 74 in Resident 74's room, Resident 74 was observed sitting in bed wearing a gown. Resident 74 stated she had been at the facility for one week. Resident 74 stated the facility was a non-smoking facility, so she used a vape pen. Resident 74 stated there were a group of smokers who used to smoke cigarettes, but now used vape pens. A vape pen was observed on Resident 74's bedside table and a box of cigarettes was observed inside her bedside drawer. Resident 74 stated she did not have matches. Resident 74 stated she went with a group to vape with no supervision from staff. During a review of Resident 74's AR, dated 5/2/25, the AR indicated Resident 74 was re-admitted to the facility from an acute care hospital on 4/25/25 with an original admission on [DATE]. Resident 74 had diagnoses of encephalopathy (damage or disease that affects the brain), tubulointerstitial nephritis (a kidney condition that causes inflammation and swelling…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-06 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure the medication error rate was less than five percent when the facility ' s medication error rate was 7.41 percent. There were 27 opportunities for errors and two medication errors occurred with two of five sampled residents (Resident 134 and Resident 26) when: 1.Resident 134 was administered the incorrect dose of K2 Plus D3 (potassium vitamin and vitamin D) Oral Tablet [PHONE NUMBER] MCG [microgram]-UNIT This failure resulted in Resident 134 receiving the incorrect dose of medication. 2.Licensed Vocational Nurse (1) did not follow the order for Lidocaine External Patch 4 % (topical anesthetic that numbs pain by blocking the nerve signals to the skin) for Resident 26. This failure had the potential to result in ineffective pain management for Resident 26. Findings: 1. During a medication pass observation on 4/20/25 at 7:40 a.m. with LVN 11 in front of Resident 134 ' s room at the medication cart, LVN 11 removed K2 D3 90 mcg + 125 mcg…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-06 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to appropriately store and label medication for three of eight medication carts and one of four medication storage rooms and had incomplete 41 of 106 Narcotic (substance used to treat moderate to severe pain) medication disposal sheets when: 1. Medication cart on station three had: one of four eye drops (Resident 354) with no open date, two dabigatran (blood thinner medication that can treat and prevent blood clots) bottles (Resident 355 and Resident 356) opened with no open date labeled, one bottle of morphine (narcotic medication used to treat pain) with no patient label for Resident 357, four of 11 inhalers (a handheld medical device used to deliver medication directly into the lungs through inhalation) (Resident 355 and Resident 354) with no open date, and one inhaler (Resident 356) with no patient label and open date. 2. Medication cart on station one had: one of eight resident insulin (a hormone that removes excess sugar from the blood,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-06 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to maintain safe food preparation standards when Worcestershire sauce and Dutch Cocoa powder with expired labeled use by (UB) dates were found in the walk-in refrigerator and dry storage. This failure had the potential for 159 of 169 sampled residents to be served food prepared with expired ingredients which could increase the risk of food contamination and the development of food borne illness. Findings: During a concurrent observation and interview on 4/28/25 at 9:48 a.m. with the Registered Dietician (RD) in the kitchen walk-in refrigerator, Worcestershire sauce labeled with a Use by (UB) 3/18/25 and a manufacturer's expiration date of 10/27/26 was observed. The RD stated the correct UB date should be labeled to ensure food was safe to use. The RD stated food used after the UB date could have bacteria. During a concurrent observation and interview on 4/28/25 at 10:02 a.m. with the RD in the dry storage area, a container of Dutch Processed Cocoa labeled with a UB: 3/14/25 and a manufacturer's expiration date:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-06 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide treatment and care in accordance with professional standards of practice for one of seven sampled residents (Resident 57) when Resident 57 toenails were not cut for more than eight months. This failure resulted in result in resident 57's toenails to become long which had the potential to result in Resident 57 toenails to become painful, ingrown or to break off causing infection. Findings: During a concurrent observation and interview on 4/29/25 at 11:35 a.m. in Resident 57's room, License Vocation nurse (LVN) 1 stated Resident 57 had long toenails. During an interview on 04/29/25 at 11:35 a.m. in Resident 57's room, Resident 57 stated, he requested to have his toenails cut. Resident 57 stated he was worried about getting an infection and scratching staff members from having long toenails. Resident 57 stated he did not remember when the last time he had an appointment with the Podiatrist (foot physician). Resident 57 stated he had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-06 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. During a review of Resident 132's admission Record (AR- document containing resident personal information), dated 5/6/25, the AR indicated, Resident 132 was admitted to the facility on [DATE], with diagnoses which in included dementia (gradual decline in cognitive abilities), anxiety (feelings of worry, unease, and anticipation of potential danger) and palliative care (medical care focused on providing relief from symptoms of condition). During a review of Resident 132's Minimum Data Set (MDS- a resident assessment tool) assessment, dated 2/20/25, the MDS assessment indicated Resident 132's Brief Interview for Mental Status (BIMS- an assessment tool used by facilities to screen and identify memory, orientation, and judgement status of the resident) assessment score was 12 out of 15 which indicated Resident 132 had moderate cognitive deficit (a decline in thinking abilities, like memory, reasoning, and problem-solving). During a review of Resident 132's Order Summary Report (OSR), dated 5/6/25, the OSR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-06 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents had a means to contact caregiver for two of the 22 sampled residents (Resident 206 and Resident 253) when call lights were not within reach of Resident 206 and Resident 253. This failure did not allow Resident 206 and 253 to call for assistance and put Resident 206 and 253 at risk of not having their needs met and falls. Findings: During a review of Resident 253 s admission Record (AR) (document containing resident demographic information and medical diagnosis) dated [DATE] , the AR indicated Resident 253 was admitted to the facility on [DATE] with diagnoses of cellulitis (a bacterial infection of the skin and underlying tissues) of lower limbs, asthma (a chronic lung disease that causes inflammation and narrowing of the airways, making it difficult to breathe), atrial fibrillation (a common heart rhythm disorder where the heart's upper chambers (atria) beat irregularly and too quickly), hyperlipidemia (an elevated level…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-15 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to review, revise, and implement a person-centered comprehensive care plan for two of three sampled residents (Resident 1 and Resident 2) when: 1. Resident 1 had a left hip hemiarthroplasty (a surgical procedure where only one half of a joint is replaced, typically the ball portion of the hip joint, while the socket remains intact) on [DATE] and the care plan did not indicate how often Resident 1's left hip dressing should be changed, how Resident 1 should bathe, and if Resident 1 can bear weight on the left leg. This failure placed Resident 1 at an increased risk to develop a surgical site infection to the left hip, further injury to the left hip, and had the potential to result in Resident 1's care needs to go unmet. 2. Resident 2 experienced a fall on [DATE] and sustained a one-inch laceration (a cut or open wound, typically caused by tearing of the skin or soft tissue) to the left eyebrow and the care plan did not indicate how to provide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-08-02 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and facility assessment reviews, the facility failed to create and implement a comprehensive Facility Assessment to determine what resources the facility needs to meet the needs of its residents which had the potential to affect 161 residents residing in the facility. Findings include: Review of the ''SNF/NF [Skilled Nursing Facility/Nursing Facility] Capabilities List'' dated 07/2021 was not a comprehensive Facility Assessment. Review of the ''Facility Assessment Tool'' provided by the facility and updated 07/30/24. During an interview on 08/02/24 at 6:04 PM with the Administrator confirmed that the current ''Facility Assessment'' dated 07/30/24 was updated and created after the surveyors entered the facility on 07/30/24. Additionally, the Administrator provided ''SNF/NF [Skilled Nursing Facility/Nursing Facility] Capabilities List,'' dated 07/2021, which he stated was a ''snapshot'' of what the facility was able to provide. The Administrator was unable to provide annual ''Facility Assessments'' for 2020, 2021, 2022, and 2023.
- Potential for harm · F2024-08-02 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespreadHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview, review of facility documents, and facility policy review, the facility failed to ensure a Quality Assurance Performance Improvement (QAPI) plan was developed and implemented to drive quality assurance (QA) measures. This failure had the potential to affect all 161 residents who currently live in the facility. Findings included: Review of the facility policy titled, ''Quality Assurance and Performance Improvement (QAPI) Program'' revised 04/2014 included, ''. Establishing a QAPI Plan that guides quality efforts and serves as the main document that supports the QAPI implementation . Providing frequent leadership and staff training on the QAPI plan and its underlying principles, including the concept that systems of care and business practices must support quality care or be changed .'' Review of facility documents revealed the facility did not have a QAPI Plan. During an interview on 08/02/24 at 6:04 PM, the Administrator confirmed the facility did not have a QAPI Plan.
- Potential for harm · F2024-08-02 · tag F0868 — widespreadHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, review of facility documentation, and review of facility policy, the Quality Assurance and Performance Improvement (QAPI) committee failed to ensure the required members of the committee attended the quarterly meetings. This failure had the potential to affect all 161 residents who currently live in the facility. Findings include: Review of the facility policy titled, ''Quality Assurance and Performance Improvement (QAPI) Program'' revised 04/2014 and provided by the facility did not include QAPI attendance expectations. Review of the facility policy titled, ''Quality Assurance and Performance Improvement (QAPI) Program- Analysis and Action'' revised 03/2020 and provided by the facility did not include QAPI attendance expectations. During an interview on 08/02/24 at 6:04 PM, the Administrator confirmed that QAPI meetings were held at a minimum every quarter and that all meetings should include an Administrator, DON, Infection Preventionist (IP), and Medical Director (MD). The Administrator confirmed that for the third and fourth quarters of 2023 the MD did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-02 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Review of R68's undated ''admission Record'' located in the EMR under the ''Profile'' tab included an original admission date of 05/28/23 and most recent readmission on [DATE]. Review of R68's ''Clinical Census'' located in the EMR under the ''Census'' tab indicated on 08/10/23 a hospital leave with readmission on [DATE]. Review of R68's ''Progress Note,'' located in the EMR under the ''Progress Note'' tab and dated 08/10/23, included transfer to the Emergency Department (ED) for foley catheter evaluation and possible obstruction/malfunction with bleeding. No documentation was located in the EMR indicating a transfer/discharge notice was provided to the resident or representative. During an interview on 08/01/24 at 3:15 PM, the Director of Nursing (DON) confirmed that R68's hospitalization from 08/10/23-08/13/23 did not a include a transfer/discharge notification to the resident or RP; or Ombudsman notification. 4. Review of R102's ''admission Record'' located in the EMR under the ''Profile'' tab included an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-02 · tag F0625 — patternNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and policy review, the facility failed to ensure five out of five sampled residents who were reviewed for hospitalization (Residents (R)126, R151, R99, R69, R102) were provided with a bed hold notice within 24 hours of emergent transfer to the hospital. This failure increased the potential that residents would not know to request a bed hold and may be unable to return to the facility. Findings include: 1. Review of the undated admission Record, located in the electronic medical record (EMR) under the Profile tab, revealed R99 was admitted to the facility on [DATE] with diagnoses including chronic obstructive pulmonary disease (COPD), heart failure, and chronic kidney disease (CKD). R99 was her own responsible party (RP). Review of R99's annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 07/07/24, located in the EMR under the MDS tab, revealed R99 was unimpaired in cognition with a Brief Interview for Mental Status (BIMS) score of 14 out of a total of 15.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-08-02 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, review of facility documents, and facility policy review, the facility failed to ensure bed hold audits were completed per the performance improvement project. This failure had the potential to affect residents who were emergently sent out to the hospital. Findings included: Review of the facility policy titled, ''Quality Assurance and Performance Improvement (QAPI) Program'' revised 04/2014 included, ''. Performance improvement projects (PIPs) are initiated when problems are identified . Prioritizing identified quality issues based on risk of harm and frequency of occurrence, and determining which will become the focus of PIPs . Planning, conducting and documenting PIPs .Taking systematic action targeted at the root causes of identified problems. This encompasses the utilization of corrective actions that provide significant and meaningful steps to improve processes and do not depend on staff to simply 'do the right thing'.'' Review of the facility policy titled, ''Quality Assurance and Performance Improvement (QAPI) Program- Analysis and Action'' dated 03/2020…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-02 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and facility policy review, the facility failed to correctly issue Medicare Part A beneficiaries CMS-10055 (Skilled Nursing Facility Advanced Beneficiary Notice (SNFABN) when the residents completed therapy or skilled nursing services for two of three residents (Residents (R) 76, and R102) reviewed for beneficiary notices. This failure had the potential of a resident or responsible party to make an informed decision related to continuing to receive Medicare A services, by having the facility continue services and bill Medicare A, continue the services, and bill the resident, or no receive the services. Findings include: 1. Review of the facility completed SNF Beneficiary Protection Notification Review form revealed R76 was admitted for a Medicare A stay on 07/15/24 after a short stay in a hospital. Her last covered date (LCD) was 07/27/24. R76 received a SNFABN on 07/27/24 with financial liability to begin on 07/28/24. Review of R76's, facility provided, SNFABN was revealed in the section titled Care facility staff documented You no longer require…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-02 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review, the facility failed to ensure two out of two residents (Resident (R) 78 and R203) reviewed for restraints out of total of 32 sampled residents were free from physical restraints. R78 was positioned in bed in a manner to prevent him from getting out of bed as a fall intervention. R203 was observed with his hand to mid forearm wrapped with a bandage with a sock worn over it on his left hand/arm that he was not able to remove. Unnecessary physical restraints created the potential for psychological distress to R78 and R203. Findings include: 1. Review of the undated admission Record in the electronic medical record (EMR) under the Profile tab revealed R78 was admitted to the facility on [DATE]; current diagnoses included chronic obstructive pulmonary disease (COPD), chronic pain, major depressive disorder, psychotic disorder with delusions, and anxiety disorder. Review of the quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-02 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to ensure one of two residents (Resident (R) 95) reviewed for ''Pre-admission Screening and Resident Review (PASARR)'' had a level two assessment completed. Specifically, the facility failed to re-submit a positive PASSAR Level I screening, after a PASARR Level II was not able to be conducted. This failure placed the resident at risk for unmet care needs and not receiving appropriate mental health support/services as needed. Findings include: Review of R95's ''admission Record,'' located in the electronic medical record (EMR) under the ''Profile'' tab, showed a facility admission date of 03/29/21 and re-admission on [DATE]. R95's primary medical diagnoses included schizoaffective disorder and bipolar disorder. Review of R95's admission ''Minimum Data Set (MDS)'' with an Assessment Reference Date (ARD) of 05/03/24, located in the EMR under the ''MDS'' tab, included a ''Brief Interview for Mental Status (BIMS)'' score of 12 out of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-02 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of R253's undated admission Record, located in the EMR Profile tab, revealed R253 was admitted on [DATE] with diagnoses including secondary malignant neoplasm of unspecified ovary and cutaneous abscess of the abdominal wall with hospice services. Review of the EMR revealed a POLST (Physician Order for Life Saving Treatment) completed by R253 on 07/21/24 located in the Documents tab of the EMR which documented R253 did not want resuscitation. Review of the Orders tab of the EMR revealed a physician order for DNR (Do Not Resuscitate), dated 07/21/24. Review of the care plan, dated 07/22/24 and located in the EMR Care Plan tab, revealed there was not a care plan for advance directives or her code status. During an interview on 08/02/24 at 4:00 PM, the MDS Director confirmed a care plan for code status should have been initiated when R253 was admitted . Review of facility policy titled, ''Care Plans-Baseline,'' revised 03/2022, revealed, ''A baseline plan of care to meet the resident's immediate health and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-02 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one out of one residents (Resident (R) 204) reviewed for bowel and bladder out of a total sample of 32 residents received timely care for constipation. The bowel protocol was not initiated until R204 failed to have a bowel movement for five days. R204 went a total of ten days without having a bowel movement putting him at risk for a fecal impaction. Findings include: Review of the undated admission Record, located in the electronic medical record (EMR) under the Profile tab revealed R204 was admitted to the facility on [DATE] with diagnoses including COVID 19, type two diabetes mellitus, and acute kidney failure. Review of the admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 07/26/24, located in the EMR under the MDS tab, revealed R204 was intact in cognition with a Brief Interview for Mental Status (BIMS) score of 13 out of 15. R204 was continent of bowel and did not have constipation. Review of the Order Summary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-02 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review, the facility failed to ensure one out of three residents (Resident (R) 204) reviewed for nutrition/hydration out of 32 sampled residents received sufficient fluids to maintain adequate hydration status. R204 was not assessed timely for fluid requirements even though he was prescribed intravenous (IV) fluids twice within the first ten days of admission due to poor nutritional and fluid intake. R204's care plan goal for fluids was inadequate to meet his fluid needs, and his supplement intake was not monitored. R204 was at risk for dehydration and weight loss. Findings include: Review of the undated admission Record, located in the electronic medical record (EMR) under the Profile tab, revealed R204 was admitted to the facility on [DATE] with diagnoses including COVID 19, type two diabetes mellitus, and acute kidney failure. His stay was projected to be short term. Review of the admission Minimum Data Set (MDS) with an Assessment Reference Date…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-02 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and policy review, the facility failed to ensure one out of five residents (Resident (R)78) reviewed for unnecessary medications out of 32 sampled residents did not receive an as needed antianxiety medication for more than fourteen days without a physician rationale for extending the use and without the stop date specified. This failed practice increased the risk of experiencing adverse reactions to medications which they may not need to treat a clinical condition. Findings include: Review of the undated admission Record in the electronic medical record (EMR) under the Profile tab revealed R78 was admitted to the facility on [DATE]; current diagnoses included major depressive disorder, psychotic disorder with delusions, and anxiety disorder. Review of the quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 05/23/24, located in the EMR under the MDS tab, revealed R78 was severely impaired in cognition with a Brief Interview for Mental Status (BIMS) score…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-02 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that two of three residents (Resident (R) 81 and R79) reviewed for catheters out of 32 sampled residents received catheter care in a manner to prevent cross-contamination. Nursing staff did not change gloves appropriately while providing catheter care to R81 and the facility failed to ensure R79's catheter bag was kept off the floor. This failure has the potential for staff to spread infections between residents. Findings include: 1. Review of R81's undated admission Record under the ''Profile'' tab in the electronic medical record (EMR) indicated that R81 was re-admitted to the facility on [DATE] with a diagnosis of obstructive and reflux uropathy, unspecified. Review of R81's urinalysis culture, dated 02/04/24 and located under the tab ''Results'' in the EMR, indicated that R81 had a urinary tract infection which had bacteria including Citrobacter freundii (healthcare associated infection). During suprapubic catheter observation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-25 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to meet professional standards of quality when one of three sampled residents (Resident 1) was not administered his anti-viral medication (medication used to help the body fight off harmful viruses which can ease symptoms and shorten the length of a viral infection) for seven days, as ordered on admission and staff did not follow up with the pharmacy or notify the physician as required according to the facility ' s policy and procedure titled, Unavailable Medications. This failure resulted in increasing the risk of worsening Resident 1 ' s viral infection and possibly cause harm and mental and emotional distress (anger and frustration). Findings: During an interview on 11/28/23 at 1:08 p.m. with Resident 1, Resident 1 stated he was admitted to the facility on [DATE] through 2/27/23. Resident 1 stated, he was not administered his anti-viral medication as ordered from 2/20/23 through 2/27/23. Resident 1 stated he asked staff for the anti-viral medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents remained free of accident hazards for one of three sampled residents (Resident 1), when one Certified Nursing Assistant (CNA) assisted during briefs (adult diaper) change alone, not using two - person assist (two staff members to one resident) as required. This failure resulted in Resident 1 falling out of bed during briefs change and sustained a sprained (soft tissue injury) right ankle. Findings: During a concurrent observation and interview on 3/15/23 at 10:19 a.m. with Resident 1, in Resident 1 ' s room, Resident 1 was in bed with a bruised (skin discoloration) right ankle. Resident 1 stated, she fell off the bed on 2/26/23 during briefs change and injured her right ankle. Resident 1 stated, Certified Nursing Assistant (CNA) 2 was changing her brief and rolled her too far off the bed. Resident 1 stated, she fell off the bed and landed on both knees on the floor. Resident 1 stated, she was supposed to have two CNAs…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-07-17 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
2. During a review of the clinical record for Resident 162, the admission Record dated 7/16/19, indicated Resident 162 was discharged home from the facility on 4/30/19. During an interview with the Medical Records Assistant (MRA), on 7/16/19, at 9:54 a.m., the MRA stated Resident 162 was discharged home. The MRA stated she did not know if the Ombudsman was notified for Resident 162's discharge. The MRA reviewed Resident 162's clinical record and stated she could not find notification of discharge to the Ombudsman in the resident's record. During an interview with the Director of Social Services (DSS), on 7/16/19, at 11:02 a.m., the DSS stated a letter of the last covered day needs to be sent to the Ombudsman to notify of the residents' discharge. The DSS stated medical records should have sent a copy to the Ombudsman. The facility policy and procedure titled Transfer and Discharge Notice dated 6/2017, indicated .Other Types of Facility-Initiated discharges: a written notice of discharge must be provided to the resident and resident representative with a copy to the State LTC [long…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-07-17 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan for three of three sampled residents (Resident 51, Resident 138, and Resident 15) when: 1. Resident 51 did not have a care plan for the use of an indwelling urinary catheter. This failure resulted in Resident 51's indwelling urinary catheter (a urinary catheter is a thin tube placed in the bladder to drain urine) care not being properly implemented by licensed nurses. 2. Resident 138 did not have a care plan for walking without feet protection. This failure resulted for Resident 138's feet not assessed by licensed nurses for potential injuries and signs infection. 3. Resident 15 Fall care plan failed to address the identify the need to use a mechanical lift for safety during transfers. This failure placed Resident 15's health and safety at risk when the procedure to use a mechanical lift for safe transfers was not included in the care plan. Findings: 1. During an observation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-07-17 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to complete a performance review of every nurse aide at least once every 12 months for five of 20 sampled Certified Nursing Assistants (CNAs). These failures had the potential for residents' needs to go unmet by CNAs whose competence had not been determined through annual performance reviews. Findings: During an employee record review with the Director of Staff Development (DSD), the following CNA records indicated: 1. CNA 15 with a hire date (HD) of 5/22/17, was evaluated on 2/20/18 and had no evaluation on or before 2/20/19. 2. CNA 16 with a HD of 12/14/17 was evaluated on 2/15/18 and had no evaluation on or before 2/15/19. 3. CNA 17 with a HD of 3/17/15, was evaluated on 2/14/18 and had no evaluation on or before 3/14/19. 4. CNA 19 with a HD of 1/30/16, was evaluated on 2/23/18 and had no evaluation on or before 2/23/19. 5. CNA 18 with a HD of 8/24/17, was evaluated on 2/22/18 and had no evaluation on or before 2/22/19. During an interview with the DSD on 7/12/19, at 4:35 p.m., the DSD stated the evaluations were completed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-07-17 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed store medications and biological in a manner that conforms with state requirement and the standard of practice when: 1. The facility stored and made available for resident use expired medications, medications for external use, medical supplies and medications labeled for individual's use with the over-the counter (OTC) oral medications in the medication storage area in Station 2. 2. The facility stored medications for external use with OTC oral medications in the central supply storage room in Station 3. 3. The facility stored medications for external use with the OTC oral medication in the medication storage in Station 3. 4. The facility stored medications for internal use mixed with oral medications in the medication cart in Station 3. This failure placed the residents' health and safety at risk for residents to receive expired medications, potentially contaminated medications when medications were not safely stored in accordance with the manufacturer's specifications, state requirements and the standard of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-07-17 · tag F0802 — failed to prepare enough nourishing food — patternProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the food services staff had appropriate competencies for safely and effectively carrying out the functions of food services when [NAME] 1, 2 and Dietary Aide were unable to verbalize the cool down process and did not follow the cooling down policy and procedure. This failure had the potential for untrained staff to place residents at risk of exposure to foodborne illnesses. Findings: During an interview in the kitchen with [NAME] 1 and Certified Dietary manager (CDM), on 7/11/19, at 10 a.m., regarding cool down food process, [NAME] 1 stated when food cooked temperature (temp) goes down to 140 Fahrenheit (F) she would start the cooling process and log it, then in two - hours (hrs.) after, food should reach 70, then she had 4 hrs. to cool the food to 41degrees F. [NAME] 1 stated the cooling process should reach 70 degrees F at the two - hrs. mark and if food does not reach 70 degrees F, to continue cooling the food in the refrigerator. During an interview in the kitchen with [NAME] 2 and CDM, on 7/11/19,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-07-17 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to store, prepare and serve food safely when: 1. Potentially hazardous foods (PHF) were not cooled down according to the cool down policy and procedures. 2. Several dry foods containers were opened and stored without opened date label. 3. Frozen products in the walk in freezer were removed from the original containers and were not labeled or had used by date. 4. The kitchen staff did not have a red bucket sanitation chemical monitoring process and did not perform red sanitation water buckets testing to ensure the water contained adequate levels of sanitation chemical. 5. Wet Pans were stack on top of each other to air dry. These failures to ensure effective dietetic service operations placed the residents at risk for food borne illness and the growth of microorganisms (bacteria). Findings: 1. During an interview in the kitchen with [NAME] 1 and Certified Dietary manager (CDM), on 7/11/19, at 10 a.m., regarding cool down food process, [NAME] 1 stated when food cooked temperature (temp) goes down to 140 Fahrenheit…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-07-17 · tag F0838 — failed to assess facility resources and resident needs — patternConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to conduct a facility wide assessment specific to the facility needs when the facility assessment did not include a water management plan. This practice failed to establish an individualized facility assessment to meet the requirement for a water management plan which had the potential for waterborne bacteria exposure to the residents including Legionella (disease is a severe form of pneumonia - lung inflammation usually caused by infection, caused by bacterium known as legionella, most people get legionnaires' disease from inhaling the bacteria in showers, water faucets, water fountain) in an event of an outbreak. Findings: During an interview with the Administrator (ADM), on 7/17/19, at 9:46 a.m., he stated he was aware of the facility's requirement to establish a water management plan issued by the Centers of Medicare and Medical Services (CMS) in September 17, 2018. The ADM stated the requirement indicated all healthcare facilities were required to develop a plan for water management in an effort to reduce the risk of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-07-17 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2b. During a concurrent observation in Resident 6's room and interview with Resident 6, on 7/9/19, at 3 p.m., Resident 6 stated she received dialysis service for about 15 years now. Resident 6 stated she went for dialysis treatments three times a week every Monday, Wednesday and Friday at 10:30 a.m. During a review of Resident 6's undated face sheet indicated resident was admitted with diagnoses which included Hypertensive Chronic Kidney Disease (elevated blood pressure caused by kidney disease), End Stage Renal Disease, dependence on Renal Dialysis. During a review of Resident 6's dialysis, 11 (eleven) communication forms dated 6/1/19, 6/3/19, 6/5/19, 6/10/19. 6/12/19, 6/17/19, 6/19/19, 6/21/19, 6/26/19, 6/28/19 and 7/01/19 were missing resident assessment information Vital signs, Labs During Dialysis, Meds during dialysis, Blood Sugar Before Dialysis, Blood Sugar After Dialysis, Diet Change Recommendation, whether these items were done or not applicable. During an interview with the Director of Nursing (DON)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-07-17 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure kitchen equipment was safely maintained when excess ice build up was found inside the walk in freezer above the two freezer fans. This failure had the potential to impact the ability of dietary staff to prepare, store, and serve food in a safe and sanitary manner. Findings: During a concurrent observation and interview with the Certified Dietary Manager (CDM), on 7/9/19, at 9 a.m., in the walk in freezer, there was ice build up above the two freezer fans. The CDM stated the Maintenance Supervisor (MS) was aware of the ice build up. The CDM stated the freezer door was recently replaced to try to resolve the ice build up problem but the problem continued. During an interview with the MS, on 7/10/19, at 10 a.m., he stated the CDM notified him about the ice build up in the walk in freezer. The MS stated, When the dietary staff open the freezer door to store food supplies delivered, they leave the door open too long and the heat from the kitchen temperature goes in and the fan start blowing. That starts…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-07-17 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to promote care for residents in a manner and in an environment that maintained and enhanced each resident's dignity and respect in full recognition of his or her individuality when residents in the dining room were not served meals to all residents at the same table at the same time while residents watched others eating and they sat and waited for their meal affecting eight of 21 residents (Resident 158, 87, 14, 37, 89, 134, 55, and 40). This failure denied Residents 158, 87, 14, 37, 89, 134, 55, and 40 the right to a dignified and pleasant dining experience. Findings: During a lunch observation in dining room [ROOM NUMBER], on 7/9/19, at 12:26 p.m., 21 residents were seated around the dining tables waiting for lunch to be served. The dining room was staffed with one staff member, Restorative Nursing Assistant (RNA) 1. RNA 1 started serving trays to the residents. RNA 1 served meal trays to Resident 17, Resident 87 and Resident 22 who were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-07-17 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review the facility failed to ensure the resident's right to be informed of treatment for one of two sampled resident (Resident 80) when Resident 80 did not have a medication informed consent for an antipsychotic medication (affecting mental activity, behaviors, and perceptions). This failure resulted in Resident 80 or legal representative not being fully informed of the risks and benefits of the antipsychotic medication. Findings: During a review of the clinical record for Resident 80, the admission Record (document with resident demographic information) dated 7/16/19, indicated Resident 80 was admitted with medical diagnosis which included hallucinations (perception of having seen, heard, touched, tasted or smelled something that was not there). A review of Resident 80's physician orders dated 7/2019, indicated a medication order dated 2/28/19 for Risperidone (medication used to treat mental/mood disorders) 0.25 mg (milligrams-unit of dose) for psychosis (a severe mental disorder in which thought and emotions are so impaired that contact is lost with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-07-17 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide reasonable accommodations for one of seven sampled residents, Resident 133 when Resident 133's call light (a device used to alert staff when a resident needs assistance) was found on the floor and out of Resident 133's reach. This failure had the potential for Resident 133 not to receive assistance when needed and in case of an emergency. Findings: During a concurrent observation in the Resident 113's room and interview with Resident 133, on 7/9/19, at 9:18 a.m., Resident 133 laid in bed and the call light was on the ground out of reach. Resident 133 stated, I call the staff for help with my remote control, can you get it [call light] for me . it's on the ground. During a review of the clinical record for Resident 133's Minimum Data Set (MD'S) assessment (an evaluation of a resident's cognitive and functional status) dated 6/16/19, indicated a Brief Interview for Mental Status (BIMS- assessment of cognitive status) score of 8 of 15 points which indicated Resident 133 had moderate cognitive impairment.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-07-17 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide a clean, sanitary, and comfortable environment for one of three sampled residents (Resident 3) when dried feces was found in Resident 3's bathroom on the toilet seat and inside of the toilet. This failure caused Resident 3 to be exposed to an unsanitary and none homelike environment with a potential to cause infection. Findings: During an interview with the Housekeeping Assistant (HA), on 5/22/19, at 1:00 p.m., she stated her shift began at 6:30 a.m. and ended 2:30 p.m. The HA stated bathrooms were cleaned daily and whenever needed after initial cleaning. The HA stated there was no housekeeping staff after 2:30 p.m. and at night and Certified Nurse Assistants (CNA)s were responsible for cleaning the bathrooms of the rooms they were assigned to. During an observation of Resident 3's bathroom and interview with Director of Nursing (DON) and CNA 3, on 5/22/19, at 4:10 p.m., dried stool was observed on the toilet seat and inside of the toilet. The DON and CNA 3 validated upon observation that stool…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-07-17 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow their abuse reporting policy and procedure for one of one sampled resident, (Resident 9), when the facility failed to report Resident 9's injury of unknown origin to the State Survey Agency in accordance with State law. This failure led to the delayed of immediate investigation of the cause of Resident 9's fracture (broken) rib bone to rule out the potential for abuse. Findings: During a concurrent observation and interview with Resident 9, on 7/9/19, at 9:30 a.m., Resident 9 was lying in bed and stated she had an X-ray (an imaging machine that creates pictures inside of the human body) done yesterday. Resident 9 stated the X-ray results came back showing that her left rib was broken. Resident 9 stated I don't know how it happened, I did not fall. Resident 9 stated that she had had been complaining of shoulder pain for a couple of days and that is why the doctor ordered an X-ray. During a review of the clinical record for Resident 9, the Progress Notes dated 7/8/19, at 12:46 p.m., indicated MD…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-07-17 · tag F0638 — isolatedAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a quarterly Minimum Data Set (MDS) assessment (an evaluation of a resident's cognitive and functional status) once every 3 months for two of two sampled residents (Resident 2 and Resident 3). This failure had the potential to delay the development of a comprehensive care plan necessary to provide the appropriate individualized care and services for Resident 2 and Resident 3. Findings: During a review of the clinical record for Resident 2, the admission Record dated 7/17/19, at 9:20 a.m., indicated Resident 2 was admitted to the facility with diagnosis which included cutaneous abscess of right upper limb (a localized collection of pus in the skin that may occur on any skin surface). A review of Resident 2's MDS assessment dated [DATE], indicated the most recent quarterly assessment was completed on 1/14/19. During a review of the clinical record for Resident 3, the admission Record dated 7/11/19, indicated Resident 3 was admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-07-17 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately conduct and document resident Minimum Data Set (MDS-patient assessment tool) assessments for two of three sampled residents (Resident 3 and Resident 137) when: 1. Resident 3's MDS assessment section C, Brief Interview of Mental Status (BIMS assessment) was inaccurately assessed. This deficient practice resulted in the documentation of an inaccurate BIMs assessment and had the potential to cause inaccuracy in identifying resident strengths to maintain and improve medical, functional, and psychosocial status. 2. Resident 137's dental assessment did not reflect the resident's actual dental status. This failure resulted in the delay in meeting Resident 137's dental need that would improve Resident 137's quality of life. Findings: 1. During a review of Resident 3's MDS dated [DATE], the BIMS cognitive assessment score indicated 8 moderately cognitive impairment. During a concurrent interview and clinical record review for Resident 3 with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-07-17 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to develop and implement a baseline care plan for smoking within 48 hours of the resident's admission for one of one sampled residents (Resident 160). This failure placed Resident 160's health and safety at risk for potential burn or safety when Resident 160 smoking needs were not care planed. Findings: During a concurrent observation in Resident 160's room and interview with Resident 160, on 7/9/19, at 10 a.m., Resident 160 stated he smoked and pulled out a pack of half-full cigarette from his pocket. Resident 160 stated he got a supply of his cigarettes from his girlfriend. During a concurrent interview with the Minimum Data Set Coordinator (MDSC) 2 and review of the clinical record for Resident 160, the undated admission Record indicated Resident 160 was admitted on [DATE]. The MDSC 2 was unable to find documented evidence a baseline care plan was developed for Resident 160 since admission. MDSC 2 stated a smoking baseline care plan should have been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-07-17 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interview and record review, the facility failed to revise a care plan on Falls that address the identified need for a safe mechanical lift transfer for one of two sampled residents, Resident 562. This failure placed Resident 562's health and safety at risk when the care plan did not include two person assistance with the use of a mechanical lift. Findings: During a concurrent interview and record review with MDS Coordinator (MDSC 2), on 7/15/19, at 10:35 a.m., MDSC 2 reviewed Resident 562's clinical record and stated Resident 562's Minimum Data Set (MDS) assessment (an evaluation of a resident's functional status) dated 2/3/19 under section G transfers was coded 4 and 3 which indicated Resident 562 required two person assistance during transfers. After a review of Resident 562's revised care plan, MDSC 2 stated Resident 562's care plan did not include interventions that specified the need for two person physical assistance with the use of mechanical lift [A portable lift devise used to lift, move residents]. MDSC 2 stated it is the responsibility of the nurses to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-07-17 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide services which meet professional standards of quality for 44 of 46 sampled residents (Residents 1, 3, 5, 7, 10, 11, 15, 16, 20, 26, 33, 34, 36, 41, 42, 44, 47, 49, 57, 58, 65, 73, 76, 89, 92, 93, 94, 99, 107, 122, 125, 135, 137, 141, 564, 565, 566, 567, 568, 569, 570, 571, 572 and 573) when: 1. Registered Nurse (RN) 1 used non-intended syringe with needle to withdraw insulin from an insulin flex pen (a dial-a-dose device, pre-filled insulin pen for discreet insulin medication [for the treatment of diabetes - a disease that causes high blood sugar levels] administration). RN 1 did not use the indicated needle attachment made for use with Insulin Flex Pens, and instead, withdrew insulin out of the pen using a non-intended syringe with needle and administered the insulin to Resident's 141, 564 and 567. This failure placed the residents at risk for dosing errors or subcutaneous (under the skin) injection of air. 2. When five of five…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-07-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide proper maintenance and care for residents with an indwelling urinary catheter (a urinary catheter is a thin tube placed in the bladder to drain urine) for two of 12 sampled residents (Resident 33 and Resident 51) when: 1. Resident 33 and Resident 51's indwelling urinary catheter was not placed below the bladder. This failure had the potential for urine backflow that could lead to urinary tract infection (an infection in the bladder). 2. Nursing staff did not document Resident 51's indwelling urinary catheter urine output in the intake and output log. This failure had the potential for Resident 51's urine output to go unmonitored and placed resident at risk for dehydration. Findings: 1. During a concurrent observation in Resident 33's room and interview with Resident 33, on 7/9/19, at 11:37 a.m., there was a urinary catheter bag on Resident 33's left side of his hip on the wheelchair. Resident 33 stated he keeps the urinary bag on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-07-17 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure Psychotropic Drug (medications that affects brain activities associated with mental processes and behavior) as needed prescriptions were limited to 14 days for one of three sampled residents (Resident 38) when Resident 38's Xanax (anxiety medication) This deficient practice had the potential to expose Resident 38 to unnecessary medications. Findings: During a concurrent observation and interview with Resident 38, on 7/9/19, at 10:30 a.m., Resident 38 was lying in bed and spoke with slow, slurred and unclear speech. During a review of the clinical record for Resident 38, the admission record (a document containing resident profile information) undated, indicated Resident 38 was admitted to the facility with diagnoses which included anxiety disorder (characterized by a sudden feeling of panic and fear, restlessness, and uneasiness) and aphasia (impairment of language, affecting the production or comprehension of speech and the ability to read or write). During a review of the clinical record for Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-07-17 · tag F0800 — isolatedProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide food that meets resident's daily nutritional dietary needs and preference for one of one sampled resident (Resident 137) when the physician's diet order was not followed. This failure placed Resident 137 at risk for unplanned weight loss and unmet nutritional dietary needs. Findings: During a lunch observation in Resident 137's room, on 7/9/19 at 12:30 p.m., Resident 137's meal ticket indicated, Diet: NCS (no concentrated sugar) diet- No Meats (Fish Ok) Consistency: Regular 1 oz. (ounce) extra protein with meals- Chef salad with meals and dinner. Resident 137 was served a Cheese sandwich as a substitute, meat and a small bowl of shredded lettuce. During an interview with the Registered Dietician (RD) on 7/10/19 at 3 p.m., the RD stated the 1 oz. of protein ordered by the physician was the serving of chef salad as preferred by Resident 137. The RD stated a chef salad included cheese, eggs and tomatoes and therefore Resident137 receive the 1 oz. of protein ordered by the physician. The RD stated Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$25,881 in federal fines across 5 penalties.
- $10,358 — penalty dated 2025-01-16
- $3,176 — penalty dated 2024-01-02
- $7,409 — penalty dated 2023-12-11
- $1,764 — penalty dated 2023-11-20
- $3,174 — penalty dated 2023-10-30
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to KALESTA HEALTHCARE GROUP — 19 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.4 | -1.4 vs chain |
| Health inspection | 1 of 5 | 2.2 | -1.2 vs chain |
| Staffing | 3 of 5 | 2.6 | +0.4 vs chain |
| Quality measures | 4 of 5 | 4.0 | ≈ chain avg |
The other 18 homes this chain runs (chain average 2.4★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| KALESTA HEALTHCARE GROUP, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 100% | since 03/01/2021 |
| CLAWSON, SCOTT | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | 48% | since 03/01/2021 |
| WILLIAMS, RYAN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | 48% | since 03/01/2021 |
| CAPITAL FUNDING LLC | Organization | 5% OR GREATER SECURITY INTEREST | — | since 03/08/2021 |
| FIELDS, DOMONIQUE | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 03/01/2021 |
| FLAKE, ETHAN | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 10/07/2024 |
| HINKLE, CORTNEY | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 01/09/2024 |
| MODI, ISHANKUMAR | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 03/01/2021 |
| MOSHER, STEVEN | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 07/08/2024 |
| MURRAY, JEFFREY | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 01/08/2024 |
| SOARES, MICHAEL | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 03/01/2021 |
| CHEN, KAI SHIN | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 03/01/2021 |
| JONES, STEVEN | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 07/01/2024 |
| CABALLERO, DIANA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/2024 |
| JAVAN, MOJDEH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 02/14/2024 |
| KAYAKOKU, SEVINC | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 03/01/2021 |
| LACHANCE, HARRIS | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/03/2025 |
| RAINES, TERRY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 07/15/2024 |
| SIMMS, DEBORAH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 04/06/2023 |
| SINGH, RACHANDEEP | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 03/01/2021 |
| SINGH, VISHAAL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 04/26/2023 |
CMS files one row per role, so the 37 rows in the source record cover these 21 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.2M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555118. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-06, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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