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Edmonds Post Acute

21400 72nd Avenue West, Edmonds, WA 98026 · For profit - Limited Liability company · 128 certified beds · (425) 775-1961 Medicare & Medicaid certified

Call the home — (425) 775-1961 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited May 2024Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited May 2024
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (95) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • nursing-staff turnover (56%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
21600 Highway 99 · (425) 774-2650 · Call to confirm hours
Pharmacy
Grocery
21900 Highway 99 · (425) 697-1052 · Call to confirm hours
Park
7830 222nd St SW · (425) 388-6600 · Typically dawn to dusk
Place of worship
21110 66th Ave W · (916) 549-4253

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased11.9%14.2%15.4%better
Long-stay residents who lose too much weight3.4%5.5%5.4%better
Long-stay residents with a catheter left in their bladder1.0%1.0%0.9%worse
Long-stay residents with a urinary tract infection0.4%1.6%2.0%better
Long-stay residents with depressive symptoms1.6%17.7%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury4.8%2.6%3.3%worse
Long-stay residents whose ability to walk worsened17.8%17.2%16.1%worse
Long-stay residents on antianxiety or hypnotic medication7.6%12.4%18.9%better
Long-stay residents given the seasonal flu vaccine97.4%93.8%95.3%typical
Long-stay residents with pressure ulcers3.6%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control25.3%22.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table14.8%15.1%17.1%better
Short-stay residents who newly got an antipsychotic medication3.6%1.3%1.4%worse
Short-stay residents given the seasonal flu vaccine88.1%82.0%79.4%better
Short-stay residents rehospitalized after admission22.2%19.9%22.6%typical
Short-stay residents with an outpatient ER visit7.1%13.4%12.0%better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

59.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 92 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

59.9%U.S. median 51.5%
Got home and stayed home
9.5%U.S. median 10.7%
Went back to hospital
43.8%U.S. median 56.6%
Met the expected recovery
0.26U.S. median 0.31
Therapy hours / resident / day
0.11hours / resident / day
Physical therapy
0.12hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Met the expected recovery: 43.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 48 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 37% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 19% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF59.9%CMS range 49.3–69.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.5%CMS range 6.1–14.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge43.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge29.2%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge37.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.9%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.6%CMS range 4.8–16.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.891.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.94
RN hours/ resident / day
0.68
LPN hours/ resident / day
2.17
Aide hours/ resident / day
3.79
Total nurse hours/ resident / day
0.86
RN hoursweekends
56.4%
Total nursing turnover
78.9%
RN turnover

How full it usually is: this home is certified for 128 beds and averages 115.2 residents a day — about 90% occupied, or roughly 13 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.79 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.94 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.17 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.24 hrs/resident/day on weekends vs 4.01 on weekdays — 19% thinner on weekends. RN hours go from 0.98 to 0.86 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 56% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

26
deficiencies at the latest standard inspection (2026-03-04)
30
at the previous standard inspection (2024-11-26)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

95 citations, most serious first. The 10 most serious are shown; the remaining 85 are one tap away and print in full.

  • Potential for harm · Dcited before2026-06-25 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a clean, safe, and homelike environment for 1 of 3 residents (Resident 5), reviewed for environment. This failure placed the residents at risk of injury, a less than homelike environment, and a diminished quality of life.Findings included.Review of the facility's policy titled, Homelike Environment, revised in February 2021, showed that Residents are provided with a safe, clean, comfortable and homelike environment.Observation and interview on 06/23/2026 at 10:25 AM, showed an oxygen concentrator (a medical device used to deliver oxygen) and a bedside commode (a moveable toilet) on Resident 5's side of the curtain that belonged to their roommate (Resident 4). Further observation showed that the oxygen concentrator was near Resident 5's bed. Resident 5 stated, that [oxygen concentrator] is for [Resident 4] and it makes it cramped, hard to get into bed.Additional observations on 06/23/2026 at 2:45 PM, on 06/24/2026 at 11:35 AM and on 06/25/2026 at 9:56 AM, showed an oxygen concentrator and bedside…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-06-25 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure physician orders were implemented and followed in accordance with professional standards of practice for 1 of 1 resident (Resident 1), reviewed for quality of care. This failure placed residents at risk for not receiving necessary care services, unmet care needs, and a diminished quality of life.Findings included .Review of the facility's policy titled, Wound Care, revised in October 2021, showed, The purpose of this procedure is to provide guidelines for the care of wounds to promote healing.Review of the facility's policy titled, Medication and Treatment Orders, revised in July 2016, showed, Orders for medications and treatments will be consistent with principles of safe and effective order writing.Review of a face sheet printed on 06/11/2026 showed Resident 1 admitted to the facility on [DATE].Review of the hospital document titled, Discharge Summary, dated 05/14/2026, showed, Will need dressing changes of leg incisions every other day, under…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-06-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide necessary/adequate supervision for 1 of 1 resident (Resident 2), reviewed for elopement. This failure allowed Resident 2 to exit the facility unnoticed and placed the resident at risk for serious injury and a diminished quality of life.Findings included .Review of the facility policy titled, Elopements, revised in April 2021, showed, Staff shall investigate and report all cases of missing residents.Staff shall promptly report any resident who tries to leave the premises or is suspected of being missing to the Charge Nurse or Director of Nursing. If an employee discovers that a resident is missing from the facility, he/she shall: a. Determine if the resident is out on authorized leave or pass; b. If the resident was not authorized to leave, initiate a search of the building(s) and premises; c. If the resident is not located, notify the Administrator and the Director of Nursing Services, the resident's legal representative (sponsor), the Attending…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-06-25 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure pharmacy services were provided to meet the needs of 2 of 7 residents (Residents 3 and 4), reviewed for medication administration. The failure to administer and/or document medication administration in accordance with professional standards of practice placed the residents at risk for negative outcomes and a diminished quality of life. Findings included .Review of the facility policy titled, Pharmacy Services Overview, revised in April 2019, showed, the facility shall accurately and safely provide or obtain pharmaceutical services, including the provision of routine and emergency medications and biologicals, and the services of a licensed consultant pharmacist. the facility shall contact with a licensed consultant pharmacist to help it obtain and maintain timely and appropriate pharmacy services that supports the resident's needs, are consistent with current standards of practice. And meet state and federal requirements. Residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Fcited before2026-03-04 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure laundry was handled, stored and processed in a sanitary manner for 1 of 1 laundry room, reviewed for infection control. In addition, the facility failed to ensure Contact Enteric Precautions (measures put in place to prevent spread of infection by direct or indirect contact with the resident or environment by staff wearing gown and gloves before entering a resident's room or environment and washing hands with soap and water when leaving the room) practices were followed for 1 of 7 staff (Staff JJ) and 1 of 1 resident (Resident 25), reviewed for transmission based precautions (measures put in place to prevent spread of infection by staff wearing Personal Protective Equipment [PPE-use of gown, gloves, mask and/or face shield] before entering a resident's room or environment). These failures placed the residents, visitors, and staff at an increased risk for infection and related complications.Findings included. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-04 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a homelike environment when medications were administered in the common area for 2 of 5 residents (Resident 47 &16), reviewed for medication administration. In addition, the facility failed to ensure a clean, safe, and homelike environment for 4 of 7 residents (23, 20, 27 & 65), reviewed for environment. These failures placed the residents at risk for injury, a less than homelike environment, and a diminished quality of life.Findings included. Review of the facility's policy titled, Maintenance Service, revised in December 2009, showed that Maintenance service shall be provided to all areas of the building, grounds, and equipment. Review of the facility's policy titled, Homelike Environment, revised in February 2021, showed that Residents are provided with a safe, clean, comfortable and homelike environment. MEDICATIONS GIVEN IN COMMON AREASRESIDENT 47Observation on 02/25/2026 at 11:31 AM, showed Staff PP, Licensed Practical Nurse (LPN), administered medication to Resident 47 in the common area in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-04 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide written transfer/discharge notice to the residents and/or their representatives with the required information for 4 of 4 residents (Residents 30, 25, 52 & 14) and failed to provide a bed hold notice for 2 of 4 residents (Residents 52 & 14), reviewed for hospitalizations. These failures placed the residents at risk for not having opportunities to make informed decisions about transfer/discharge.Findings included. Review of the facility's policy titled, Transfer or Discharge Notice, revised in March 2021, showed that Residents and/or representatives are notified in writing, and in a language and format they understand. It showed that the resident and/or representative are notified of the specific reason for the transfer or discharge, date of the transfer or discharge, the location of where they are being transferred or discharged , and an explanation of the resident's rights to appeal the transfer or discharge. TRANSFER/DISCHARGE NOTICERESIDENT…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-04 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure resident assessments were completed accurately for 6 of 29 residents (Residents 4, 7, 103, 11,14, & 133), reviewed for Minimum Data Set (MDS-an assessment tool). The failure to ensure accurate assessments were marked on the MDS regarding indwelling catheter (a flexible, hollow tube inserted into the bladder to continuously drain urine into an external collection bag), insulin injections (medication used to manage blood sugar levels), ostomy (surgically created opening on the abdomen that allows waste to leave the body), turning/repositioning program, hospice (specialized care for people with a terminal illness) and prognosis placed the residents at risk for unidentified and/or unmet care needs, and a diminished quality of life.Findings included . According to the Long-Term Care Resident Assessment Instrument (RAI) 3.0 User's Manual, (a guide directing staff on how to accurately assess the status of residents) Version 1.20.1, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-04 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure foods were handled appropriately in accordance with professional standards of food safety for 1 of 2 Refrigerators (Kitchen Walk-in Refrigerator), 1 of 1 Dry Storage Room, and 2 of 4 Staff (Staff GG & HH), reviewed for food services. The failure to label and discard food items past the use by date, perform hand hygiene and properly sanitized equipment, placed the residents at risk for foodborne illness (caused by the ingestion of contaminated food or beverages), cross contamination, and a diminished quality of life.Findings included.Review of the facility's policy titled, Food Receiving and Storage, revised in November 2022, showed, Dry foods and goods are handled and stored in a manner that maintains the integrity of the packing until they are ready to use. The policy showed, All foods stored in the refrigerator or freezer are covered, labeled, and dated ( use by date). The policy further showed, Refrigerated foods are labeled, dated and monitored so they are used by their use-by date, frozen, or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-04 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure an effective pest control system was in place for 1 of 1 kitchen and 1 of 29 residents (Resident 140), reviewed for pest control. This failure placed the residents at risk for unsafe living conditions, emotional distress, and a diminished quality of life.Findings included . Review of the facility's policy titled, Pest Control, revised in May 2008, showed, Our facility shall maintain an effective pest control program. The policy further showed, This facility maintains an ongoing pest control program to ensure that the building is kept free of insects and rodents. KITCHENObservation on 02/23/2026 at 8:58 AM, showed two small black flies flying around the ceiling of the dish washing area and by the back entrance door. Further observation showed 50 small black flies that were stationary on the ceiling, wall and cabinet doors by the back entrance door. Observation on 02/24/2026 at 3:34 PM, showed one small black fly flying around by the back entrance door of the kitchen. Further observation showed 75 small…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
Show the remaining 85 citations
  • Potential for harm · Dcited before2026-03-04 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain resident dignity for 3 of 29 residents (Resident 106, 121 & 60), reviewed for dignity. This failure placed the residents at risk for diminished self-worth, potential embarrassment, and diminished quality of life.Findings included. Review of the facility's policy titled, Privacy, revised in February 2021, showed the residents are to be always treated with dignity and respect. Staff are expected to knock and request permission before entering residents' rooms and explain procedures before they are performed. Review of the facility's policy titled, Dignity, revised in February 2021, showed, When assisting with care, residents are supported in exercising their rights. For example, resident are .provided with a dignified dining experience. RESIDENT 106Observations on 02/27/2026 at 9:13 AM, at 9:19 AM, and at 9:23 AM, showed Staff KK, Licensed Practical Nurse, walked into Resident 106's room shared with one other resident without…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-04 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure privacy and confidentiality of resident's medical information were maintained for 1 of 3 Unit Resident List/Document (Midwest [MW] 2 Unit), reviewed for confidentiality of records. This failure placed the residents at risk of having their medical and personal information compromised and a diminished quality of life.Findings included.Review of the facility's policy titled, Confidentiality of information and personal privacy, revised October 2017, showed, The facility will safeguard the personal privacy and confidentiality of all resident personal and medical records. The policy further stated, access to resident personal and medical records will be limited to authorized staff and business associates.Observation on 02/27/2026 at 9:18 AM showed a paper document titled MW2 UNIT on top of the medication cart. The list contained residents' names and nursing notes regarding the medication pass (the process of preparing and administering medications) visible to anyone in the hallway.A joint observation and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-04 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to initiate and resolve a grievance for 1 of 2 residents (Resident 52), reviewed for grievances. The failure to initiate, investigate, and resolve grievances for missing personal item placed the resident at risk for feelings of frustration, unmet care needs, and a diminished quality of life.Findings included .Review of the facility's policy titled, Grievance, dated in March 2025, showed, To assure that concerns are quickly and thoroughly evaluated and acted upon in order to resolve issues which affect the quality of life and care for residents in our facility. The policy further showed, When a concern is voiced to a facility employee, the resident, family, guest or fellow employee is directed to the appropriate department supervisor to evaluate and resolve the issue.Review of the quarterly Minimum Data Set (an assessment tool) dated 01/06/2026 showed that Resident 52 was readmitted to the facility on [DATE] and was cognitively intact.On 02/24/2026 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-04 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure admission Minimum Data Set (MDS-an assessment tool) was completed timely for 1 of 21 residents (Resident 4), reviewed for comprehensive assessments. This failure placed the resident at risk for delayed and/or unmet care needs and a diminished quality of life.Findings included .Review of the Resident Assessment Instrument (RAI) 3.0 User's Manual (a guide directing staff on how to accurately assess the status of residents), Version 1.20.1, revised in October 2025, showed that the admission assessment must be completed by the end of day 14, counting the date of admission to the nursing home as day 1.Review of the facility's policy titled, MDS Assessment Coordinator, revised in November 2019, showed that the A Registered Nurse (RN) shall be responsible for conducting and coordinating the development and completion of the resident assessment.The Resident Assessment Coordinator must date and sign each assessment to certify that the assessment has been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-04 · tag F0638 — isolated
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to complete Quarterly Minimum Data Set (MDS - an assessment tool) assessments within the regulatory timeframe for 1 of 18 residents (Resident 25), reviewed for resident assessments. This failure placed the resident at risk for delayed care planning, unidentified care needs and services, and a diminished quality of life.Findings included .Review of the Long-Term Care Facility Resident Assessment Instrument (RAI-instructional guidelines for MDS completion) 3.0 User's Manual Version 1.20.1, revised in October 2025, showed a Quarterly MDS was a non-comprehensive assessment used to track the resident's status between comprehensive assessments that ensured residents were monitored for critical indicators of a gradual change in a resident's status are monitored. The RAI further showed that the quarterly MDS completion date must be no later than 14 days after the Assessment Reference Date (ARD-look back period).Review of Resident 25's quarterly/discharge MDS with an ARD of 08/09/2025, showed that it was completed on 05/25/2025 (three…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-04 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to transmit the resident Minimum Data Set (MDS-an assessment tool) to the Centers for Medicare & Medicaid Service within the required timeframe for 1 of 29 residents (Resident 14), reviewed for resident assessments. This failure placed the resident at risk for unmet care needs and diminished quality of life. Findings included .Review of the Long-Term Care Facility Resident Assessment Instrument [RAI-instructional guidelines for MDS completion] 3.0 User's Manual Version 1.20.1, revised in October 2025, showed that a discharge (non-comprehensive) MDS must be completed no later than 14 days after the Assessment Reference Date (ARD-look back period), and it must be submitted/transmitted within 14 days of the MDS completion date to the database as required.Review of Resident 14's discharge MDS with an ARD of 01/17/2025 showed that it was completed on 02/03/2025 (three days late).Review of Resident 14's discharge MDS with an ARD of 05/03/2025 showed that it was completed on 05/20/2025 (three days late).In an interview and joint…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-04 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to develop and/or implement care plans for 2 of 29 residents (Residents 7 & 121), reviewed for comprehensive care plans. The failure to develop/implement care plans for anticoagulant (medications that helps prevent blood clots) usage and Activities of Daily Living (ADL) placed the residents at risk for unmet care needs and a diminished quality of life.Findings included . Review of the facility's policy titled, Care Plans, Comprehensive Person-Centered, revised in March 2022, showed that, A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident. RESIDENT 7Review of Resident 7's physician orders showed an order for rivaroxaban (anticoagulant medication) 20 milligrams (mg – a unit of measurement) by mouth for deep vein thrombosis (DVT – blood clot that forms in a deep vein), started on 01/17/2026. Review of Resident 7's January 2026 and February 2026 Medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-04 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to facilitate quarterly care conferences or care plan meetings for 1 of 1 resident (Resident 25), reviewed for care planning. In addition, the facility failed to ensure care plans were revised timely and accurately to reflect shower preferences for 1 of 5 residents (Resident 6), reviewed for Activities of Daily Living. These failures placed the residents at risk for unidentified and unmet care needs, and a diminished quality of life.Findings included .Review of the facility's policy titled, Care Planning-Interdisciplinary Team, revised in March 2022, showed, The resident, the resident's family and/or the resident's legal representative/guardian or surrogate are encouraged to participate in the development of and revisions to the resident's care plan. The policy showed, Care plan meetings are scheduled at the best time of the day for the resident and family when possible. The policy further showed, If it is determined that participation of the resident or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide necessary assistance with Activities of Daily Living (ADL) for 2 of 6 residents (Residents 121 & 13), reviewed for ADLs. The failure to provide assistance with personal and oral hygiene placed the residents at risk for unmet care needs and a diminished quality of life.Findings included. Review of the facility's policy titled, Activities of Daily Living (ADLs), Supporting, revised in March 2018, showed Residents who are unable to carry out activities of daily living independently will receive the services necessary to maintain good nutrition, grooming and personal and oral hygiene. RESIDENT 121Review of the admission Minimum Data Set (MDS-an assessment tool), dated 12/26/2025, showed that Resident 121 was dependent (helper does all the effort) for personal hygiene. Review of Resident 121's ADL care plan, revised on 12/19/2025, showed that Resident 121 requires one person staff total assist with personal hygiene. It further showed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-04 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to consistently monitor and manage constipation (passing fewer than three bowel movements a week or having a difficult time passing bowel movement) in accordance with professional standards of practice for 1 of 5 residents (Residents 52), reviewed for quality of care. In addition, the facility failed to ensure consistent communication and collaboration of care occurred between the facility and hospice staff for 1 of 2 residents (Resident 121), reviewed for hospice services. These failures placed the residents at risk for unmet care needs, related complications, not receiving necessary comfort care, services and a diminished quality of life.Findings included . Review of the facility's policy titled, Bowel (Lower Gastrointestinal Tract [the final part of the digestive system, consisting of the large intestine and anus, and is responsible for water absorption and waste elimination]) Disorders- Clinical Protocol, revised in September 2017, showed, As part of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure ongoing assessment, monitoring, and documentation of an identified pressure ulcer/injury (damage to the skin and underlying tissue, usually over a bony area, caused by prolonged pressure) were conducted for 1 of 4 residents (Resident 11), reviewed for pressure ulcer/injury. The failure to routinely assess and monitor pressure ulcer/injurie's characteristics and response to treatment placed the resident at risk for unidentified wound decline, delays in treatment, prolonged wound healing, and diminished quality of life.Findings included .Review of the facility's policy titled, Prevention of Pressure Injuries, revised in April 2020, stated that the purpose of this procedure is to provide information regarding identification of pressure injury risk factors and interventions for specific risk factors.Monitoring, evaluate, report and document potential changes in the skin. Review the interventions and strategies for effectiveness and on an ongoing basis.Review of Resident 11's comprehensive care plan printed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure smoking materials were properly stored for 1 of 4 residents (Resident 77), reviewed for accident hazards. This failure placed the resident at risk for injury and a diminished quality of life.Findings included.Review of the facility's policy titled, No Smoking Policy, signed by Resident 77 on 01/16/2026, showed that Residents who smoke can leave the facility and be off the property to smoke. It further showed that Individuals [residents] retaining their own smoking materials must keep items in a locked cabinet when not in use, with the key in possession of the resident.Review of the Smoking and Safety assessment dated [DATE], showed that Resident 77 used cigarettes.Observation on 02/23/2026 at 2:17 PM showed a lighter and pipe on Resident 77's bedside table. Resident 77 stated that they smoked and that they were allowed to have their smoking materials with them.In an interview and joint observation on 02/23/2026 at 2:42 PM, Staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-04 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to properly store respiratory mask when not in use and ensure timely changing of oxygen (O2) tubing for 1 of 3 residents (Resident 27), reviewed for respiratory care. This failure placed the resident at risk of respiratory infection, related complications, and a diminished quality of life.Findings included.Review of the facility's policy, Oxygen Administration, revised in October 2010, showed, Oxygen therapy is administered by way of oxygen mask, nasal cannula (a small flexible tube used to deliver supplemental oxygen through the nose), and/or nasal catheter. The policy further showed that staff would check the tubing connection to the oxygen cylinder and ensure it is adjusted to the flow rate as prescribed.Review of a face sheet printed on 02/23/2026 showed Resident 27 was admitted to the facility on [DATE] with diagnoses that included Sleep Apnea (a disorder where breathing repeatedly stops and starts during sleep) and acute respiratory…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-04 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents who were trauma survivors and diagnosed with Post Traumatic Stress Disorder (PTSD - a mental health condition triggered by a terrifying event that was either experienced or witnessed) received culturally competent, trauma-informed care and services in accordance with professional standards of practice for 1 of 2 residents (Resident 76), reviewed for mood/behavior. This failure placed the resident at risk for unidentified triggers, re-traumatization, and a diminished quality of life.Findings included .Review of the facility's policy titled, Trauma-Informed and Culturally Competent Care, revised in August 2022, showed, Develop individualized care plans that address past trauma in collaboration with the resident and family, as appropriate. The policy further showed, Develop individualized care plans that incorporate language needs, culture, cultural preferences, norms and values.Review of Resident 76's admission Minimum Data Set (an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-04 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the daily nurse staffing was posted for 2 of 7 days (02/28/2026 and 03/01/2026), reviewed for posted nurse staffing information. The failure to post a complete and accurate form daily placed the residents, family members, and visitors, at risk of not being fully informed of the current staffing levels.Findings included.Review of the facility's policy titled, Daily Nurse Staffing Posting, revised in June 2024, showed that the Daily Nurse Staffing is completed at the beginning of each shift to post nurse-staffing data for the licensed and unlicensed staff directly responsible for resident care in the facility. It further showed, Daily Nurse Staffing Posting will include the following .Enter the actual number and shift (including split shifts) of licensed and unlicensed nursing staff directly responsible for the care of residents for that particular day on each shift .post each shift staff number very close to the beginning of the shift in order to ensure that the posted numbers are actual staff working the shift .if…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-04 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure expired medications were discarded for 1 of 3 medication carts (Midwest [MW] 1 Cart), 1 of 2 medication rooms (West Medication Room), and failed to ensure medications were properly stored and secured for 1 of 1 residents (Resident 65), reviewed for medication storage. These failures placed the residents at risk of receiving compromised medications and unsafe storage practices.Findings included. Review of the facility's policy titled, Storage of Medication, revised in November 2020, showed that the facility would store all drugs in a safe, secure, and orderly manner. Drugs used in the facility are stored in locked compartments under proper temperature, light and humidity controls, and only persons authorized to prepare and administer medications have access to locked medications. The policy further showed that discontinued, outdated, or deteriorated drugs would be returned to the dispensing pharmacy or destroyed. MW 1 MEDICATION…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-04 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure resident records were accurate for 1 of 5 residents (Resident 88), reviewed for Activities of Daily Living (ADL). The failure to accurately document ADL care placed the resident at risk for unmet care needs, inaccurate monitoring, and a diminished quality of life. Findings included .Review of a face sheet printed on 02/26/2026 showed that Resident 88 was readmitted to the facility on [DATE] with diagnoses that included dementia (memory loss) with other behavior disturbance.Review of the quarterly Minimum Data Set (MDS-an assessment tool) dated 01/18/2026 showed that Resident 88 required setup or clean-up assistance for upper and lower body dressing.Observations on 02/25/2026 at 12:05 PM, on 03/02/2026 at 1:26 PM, on 03/03/2026 at 4:19 PM, and on 03/04/2026 at 8:24 AM, showed Resident 88 was wearing pink pants, a purple long sleeve shirt and a purple vest.Further observations on 02/26/2026 at 2:26 PM and on 02/27/2026 at 3:13 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-04 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure essential equipment was in operating condition for 1 of 2 dryers (Uni-Dryer Model), reviewed for laundry equipment. This failure placed the residents at risk for shortage of clean linens, delay in laundry turnaround, and a diminished quality of life.Findings included.Review of the facility's policy titled, Maintenance Service, revised in December 2009, showed that Maintenance service shall be provided to all areas of the building, grounds, and equipment.In a joint observation and interview on 03/02/2026 at 1:11 PM with Staff DD, Housekeeper, and Staff E, Housekeeping Director, showed a pile of wet clothes placed on top of a rolling cart next to two dryers, with one dryer in use. Staff DD stated that the dryer [older Uni-Dryer Model] that was not in use was broken and had been for a while. Staff E stated that they were waiting for a motor.In an interview on 03/03/2026 at 11:35 AM, Staff D, Maintenance Director, stated that they were aware that one of the dryers had not been working for a long time.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-04 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a safe, comfortable and sanitary environment was maintained for 1 of 3 shower rooms (Southwest Hallway Shower Room), reviewed for environment. This failure placed residents at risk for infections, related complications, and a diminished quality of life.Findings included.Review of the facility's policy titled, Homelike Environment, revised in February 2021, showed that facility staff and management maximizes, to the extent possible, the characteristics of the facility which include a clean, sanitary and orderly environment.During a joint observation and interview on 02/26/2026 at 10:16 AM with Staff D, Maintenance Director, showed the Southwest Hallway Shower Room had a brownish red substance on the walls and ground around the shower area, dark grey spots on the ceiling above the shower, and hair on the ground throughout the shower room. It further showed a shower chair with a dark grey substance on the legs. Staff D stated that housekeeping was responsible for cleaning the shower rooms. Staff D stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-04 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure Certified Nursing Assistants (CNAs) had the required 12 hours of training annually for 1 of 5 staff (Staff U). This failure placed the residents at risk for potential negative outcomes and unmet care needs.Findings included.Review of the facility's assessment, reviewed on 01/20/2026, showed required training for nurse aides must be sufficient to ensure the continuing competence of nurse aides and must be no less than 12 hours per year.Review of the facility's policy titled, Sufficient, Competent and Qualified Staff, revised in September 2024, showed that Nursing assistants will have a minimum of 12 hours of continuing education in a 12 month period.Review of the facility's employee record for Staff U, CNA, showed they were hired on 05/16/2023. It further showed no documentation that Staff U received the required 12 hours of annual training.In an interview on 03/03/2026 at 2:24 PM, Staff F, Staff Development, stated that CNAs needed 12 hours of training yearly. Staff F stated that Staff U had the required training,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-06 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident was evaluated, assessed, and a physician order was obtained for safe administration of a medication for 1 of 1 resident (Resident 1), reviewed for self-medication administration. This failure placed the resident at risk for medication errors, adverse medication interactions, and complications. Findings included .Review of the facility's policy titled, Administering Medications, revised in April 2019, showed, Residents may self-administer their own medications only if the Attending Physician, in conjunction with the Interdisciplinary Care Planning Team, has determined that they have the decision-making capacity to do so safely.Review of Resident 1's admission Minimum Data Set (MDS-an assessment tool) dated 01/20/2026 showed that they were admitted to the facility on [DATE] and that they were cognitively intact. Further review of the admission MDS showed that they had a diagnosis of Gastroesophageal Reflux Disease (GERD- a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-06 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide an appropriately sized bed for 1 of 1 resident (Resident 1), reviewed for accommodation of needs. This failure placed the resident at risk for discomfort, skin issues and a diminished quality of life.Findings included .Review of the facility's policy titled, Bed Safety and Bed Rails, revised in August 2022, showed, Consideration is given to the resident's safety, medical conditions, comfort, and freedom of movement, as well as input from the resident and family regarding previous sleeping habits and bed environment. The policy further showed, Bed dimensions are appropriate for the resident's size.Review of the admission Minimum Data Set (MDS-an assessment tool) dated 01/20/2026, showed that Resident 1 was admitted to the facility on [DATE] and that they were cognitively intact. Further review of the admission MDS showed that Resident 1's height was 78 inches (unit of measurement) and that they were dependent on staff with their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-06 · tag F0576 — isolated
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident had reasonable access to a telephone and a place where calls could be made without being overheard by others for 1 of 3 residents (Resident 1), reviewed for telephone access. In addition, the facility failed to ensure mail was delivered unopened for 1 of 3 residents (Resident 2), reviewed for resident rights. These failures placed the residents at risk for decreased communication with others inside and outside of the facility, lack of privacy and a diminished quality of life.Findings included .Review of the facility's policy titled, Telephones, Resident Use of, revised in May 2017, showed, Residents shall have easy access to telephones. The policy showed, Telephones are available to residents to make and receive private telephone calls. The telephones at the nursing stations should ordinarily be reserved for staff use, unless no other alternative is available. Residents should use telephones at the nursing stations for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-06 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to make needed repairs to maintain a homelike environment for 2 of 3 resident rooms (Rooms 14 & 15) and failed to maintain a clean and comfortable environment for 1 of 3 resident rooms (room [ROOM NUMBER]), reviewed for environment. These failures placed residents at risk for unmet care needs, a less than homelike environment, and potential infection control issues.Findings included .Review of the facility's policy titled, Homelike Environment, revised in February 2021, showed, The facility staff and management maximizes, to the extent possible, the characteristics of the facility that reflect a personalized, homelike setting. These characteristics include: a. clean, sanitary and orderly environment.REPAIRSroom [ROOM NUMBER]Observations on 02/03/2026 at 11:26 AM showed that the baseboard below the sink in room [ROOM NUMBER] was coming off the wall. Resident 2 stated that housekeeping was aware of the baseboards coming off the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-24 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure neurological assessments (set of tests nurses do to check how well a person's brain, nerves and muscles are working) were completed post fall and to ensure a physician's order for every 15-minute (observation performed at 15-minute intervals) check was followed for 1 of 3 residents (Resident 1), reviewed for quality of care. This failure placed the resident at risk of potential delay of immediate care and a diminished quality of life. Findings included.Review of the facility's policy and procedure titled, Neurological Assessment, revised in October 2021, showed neurological assessments were indicated following a fall or when indicated by a resident's condition. Review of the facility's policy titled, Falls and Fall Risk, Managing, revised in March 2018, showed The fall may be witnessed, reported by the resident or an observer or identified when a resident is found on the floor or ground. It further showed, The staff will monitor and document…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-17 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to thoroughly investigate and promptly resolve a grievance for 1 of 1 resident (Resident 1), reviewed for grievances. This failure placed the resident at risk for unmet care needs and a diminished quality of life.Findings included.Review of the facility's policy titled, Grievances/Complaints, Recording and Investigating, revised in April 2017, showed All grievances and complaints filed with the facility will be investigated and corrective actions will be taken to resolve the grievance(s). The policy further showed upon receiving a grievance and complaint report, the grievance officer will begin an investigation into the allegations.Review of Resident 1's admission Minimum Data Set (an assessment tool) dated 09/05/2025, showed Resident 1 was cognitively intact.On 11/05/2025 at 12:36 PM, Resident 1 stated that sometime towards the beginning of September 2025, staff (Staff C, Certified Nursing Assistant and another unknown staff) left them soiled, and dripping urine. Resident 1 stated that staff threatened to not answer their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-21 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure infection prevention and control practices including proper use of Personal Protective Equipment (PPE-use of gown, gloves and respiratory/N95 respirator-mask) and closure of resident room doors with COVID-19 (an infectious virus causing respiratory illness) were followed to help prevent the transmission of disease during resident care and/or housekeeping for 4 of 5 staff (Staff D, E, F & G), reviewed for infection control. These failures placed the residents, staff, and visitors at risk for facility acquired or healthcare-associated infections and related complications. Review of a policy tilted, COVID-19 Facility Policy and Procedure, revised in April 2024, showed, All staff and essential personnel must wear appropriate PPE are items worn to keep people safe from germs and other hazards, including masks, gloves, gowns and face shields] when interacting with residents. For example: Aerosol [tiny particles that travel through the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-21 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to implement a care plan for 1 of 9 residents (Resident 1), reviewed for comprehensive care plans. The failure to implement a care plan for Activities of Daily Living (ADLs) placed the resident at risk for unmet care needs and a diminished quality of life. Findings included . Review of Resident 1's care plan for ADLs, initiated on 01/04/2024 showed, ADL Self Care Performance Deficit r/t [related to] Dementia [memory loss], Hemiplegia [paralysis/weakness on one side of the body], Limited ROM [Range of Motion], Stroke [occurs when blood flow to the brain is disrupted]. The care plan further showed an intervention initiated on 09/23/2024 for EATING: provide 1 [one] on 1 feeding assistance. An observation and interview on 04/15/2025 at 12:30 PM showed Collateral Contact 1 (CC1) assisting Resident 1 with her meal. CC1 stated that if they were in the facility to visit Resident 1, they would assist them with their meals (lunch and dinner). CC1 stated that they were typically at the facility from 9:00 AM to 7:00 PM. CC1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-14 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure allegation of abuse was thoroughly investigated for 1 of 3 residents (Resident 1), reviewed for abuse investigations. This failure placed the resident at risk for repeated incidents, unidentified abuse, and a diminished quality of life. Findings included . Review of the Nursing Home Guidelines, The Purple Book, revised in 2015, showed that all alleged incidents of abuse, neglect, abandonment, mistreatment, injuries of unknown source, personal and/or financial exploitation, or misappropriation of resident property must be thoroughly investigated. Review of the facility's policy titled, Prevention and Reporting: Resident Mistreatment, Neglect, Abuse, Including Injuries of Unknown Source, and Misappropriation of Resident Property, updated in August 2022, showed that the facility would review and investigate all allegations of abuse, neglect, exploitation, mistreatment, injuries, of an unknown source, and misappropriation of resident property using the risk management electronic incident report. The policy further…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-14 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to report a communicable disease (infectious disease that can spread through direct or indirect contact) outbreak (two or more cases of a highly contagious disease) for 1 of 2 outbreak, reviewed for infection control. This failure placed the residents, staff, and visitors at an increased risk of infection and related complications. Findings included . Review of the facility's policy titled, Infection Prevention and Control Program, dated December 2023, showed, Outbreak management is a process that consists of reporting the information to appropriate public health authorities. It further stated that the facility would comply with pertinent state and local regulations concerning the reporting and management of those with reportable communicable diseases. Review of the facility's Antibiotic Line Listing dated March 2025, showed two residents (Resident 2 & 3) tested positive for influenza (a communicable disease cause by a virus). It further showed Resident 2 tested positive for influenza on 02/28/2025 and Resident 3 tested…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-10 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure medications were administered by a trained and/or licensed nursing staff per professional standards of practice for 1 of 3 residents (Resident 1), reviewed for medication administration. This failure placed the resident at risk for unmet care needs, unrecognized medication adverse side effects, and a diminished quality of life. Findings included . Review of the significant change in status Minimum Data Set assessment (MDS-a required assessment) dated 12/30/2024 showed Resident 1 admitted to the facility on [DATE]. The MDS assessment also showed Resident 1 had intact thinking. In an interview on 01/31/2025 at 11:02 AM Resident 1 stated that Staff B, Director of Nursing Services (DNS) gave their medications to Staff D, Certified Nursing Assistant (CNA), to give to them. Resident 1 stated, I am not taking any medications from an aide [CNA], it had my narcotic pain medication [oxycodone] in the medication cup and all the rest of my morning…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-11-26 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to designate a qualified staff person to serve as an Infection Preventionist (IP) to oversee the facility's infection prevention and control program. This failure placed the residents, staff, and visitors at risk for unmet infection control issues and lack of oversite of infection control practices. Findings included . Review of the facility's policy titled, Infection Preventionist, revised in September 2022, showed that the infection preventionist has obtained specialized IPC [Infection Prevention and Control] training beyond initial professional training or education prior to assuming the role and evidence of training is provided through a certificate of completion. It further stated that the infection preventionist is employed on site and at least part time. In an interview on 11/25/2024 at 11:49 AM, Staff D, Infection Preventionist, stated that they had not competed the test for their specialized training in infection prevention and control, so [I am] not certified yet. Staff D stated that there was a corporate infection…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-26 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure appropriate water temperature used for showers/bathing were maintained for 3 of 3 residents (Residents 4, 25 & 73), failed to ensure blinds in resident's rooms were maintained or replaced when broken for 2 of 2 rooms (Rooms 63 & 64), and failed to ensure oxygen equipment was stored appropriately for 1 of 1 resident (Resident 88), reviewed for environment. These failures placed the residents at risk for a less than homelike environment, unmet care needs, and a diminished quality of life. Findings included . WATER TEMPERATURE A review of the Resident Council Meeting minutes, dated 10/31/2024, showed that water temperature issues, lukewarm too cold at times. A review of the facility's grievance log from 10/26/2024 to 11/25/2024 showed no complaints regarding residents having to take cold showers/bed baths. In an interview on 11/18/2024 at 1:00 PM, Resident 4 stated that it took the facility three weeks to get the hot water fixed and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-26 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately assess 5 of 21 residents (Residents 61, 76, 62, 16 & 95), reviewed for Minimum Data Set (MDS-an assessment tool). The failure to ensure accurate assessments regarding pressure ulcer/injury (wounds that occur from prolonged pressure on the skin), diagnosis, behavior, use of insulin (medication/hormone that regulates blood sugar levels) injections, hypoglycemic medication (drug that lowers blood sugar level) and discharge status placed the residents at risk for unidentified and/or unmet care needs, and a diminished quality of life. Findings included . According to the Long-Term Care Resident Assessment Instrument (RAI) 3.0 User's Manual, (a guide directing staff on how to accurately assess the status of residents) Version 1.19.1, dated October 2024, showed, .an accurate assessment requires collecting information from multiple sources, some of which are mandated by regulations. Those sources must include the resident and direct care staff on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-11-26 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure professional standards of practice were followed when administering medications for 1 of 5 residents (Resident 26) and failed to ensure physician orders were followed for 3 of 5 residents (Residents 50, 38 & 61), reviewed for medication and treatment management. The failure to administer the right dosage form of medication for Resident 26, hold medication as ordered for Residents 50 & 38, and provide wound care treatment for Resident 61 placed the residents at risk for adverse side effects, worsening of pressure ulcer, and diminished quality of life. Findings included . Review of the facility's policy titled, Medication Administration, updated in October 2022, showed that the licensed nurse would check the following prior to administering the medication: right medication, right dose, right dosage form, right route, right resident, and right time. The policy further showed that the nurse would read the Medication Administration Record (MAR) for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-26 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the daily nurse staffing form was accurately completed for the number of staff worked and actual hours worked for 6 of 31 days, reviewed for posted nurse staffing information. The failure to post a complete and accurate form daily placed the residents, family members, and visitors, at risk of not being fully informed of the current staffing levels. Findings included . Review of the facility's policy titled, Daily Nurse Staffing Posting, revised in June 2024, showed that the Daily Nurse Staffing is completed at the beginning of each shift to post nurse-staffing data for the licensed and unlicensed staff directly responsible for resident care in the facility. It further showed that the Daily Nurse Staffing Posting will include the following .Enter the actual number and shift (including split shifts) of licensed and unlicensed nursing staff directly responsible for the care of residents for that particular day on each shift .post each shift staff number very close to the beginning of the shift in order to ensure that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-26 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to appropriately label and store drugs and/or biologicals (diverse group of medicines made from natural sources) for 1 of 2 refrigerators (East Medication Room Refrigerator), reviewed for medication storage. This failure placed the residents at risk for receiving compromised and ineffective medications. Findings included . Review of the facility's provided document titled, Omnicare Medication Storage Guidance, dated 2022, showed that tuberculin (purified protein derivative, is a combination of proteins that are used in the diagnosis of tuberculosis [a serious illness caused by a type of bacteria that mainly affects the lungs]) vials should be dated when opened and discarded after 30 days. In a joint observation and interview on 11/20/2024 at 3:34 PM with Staff O, Licensed Practical Nurse, showed the refrigerator in the East Medication Room had one opened and undated multi-dose vial of tuberculin. Staff O stated that the tuberculin vial should have been dated when it was first opened. In an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-26 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food items were dated and discarded in accordance with professional standards for food safety for 1 of 2 unit refrigerators (West Nursing Station Unit Refrigerator and failed to ensure refrigerators' temperature were maintained for 2 of 2 unit refrigerators (West Nursing Station and East Nursing Station Refrigerators), reviewed for food services. In addition, the facility failed to ensure the dishwasher chemical solution was tested routinely in the Kitchen's dishwasher. These failures placed the residents at risk for foodborne illness (caused by the ingestion of contaminated food or beverages) and a diminished quality of life. Findings included . Review of the facility policy titled, Preventing Foodborne Illness, revised in December 2022, showed that food will be stored, prepared, handled and served so that the risk of foodborne illness is minimized. The policy further showed that Functioning of the refrigeration and food temperatures will be monitored .Federal standards require that refrigerated food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-26 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the facility's water management program included a written description and a flow diagram that assessed the potential growth of Legionella (a water-borne bacteria that can cause pneumonia [a lung infection]) or other waterborne pathogens (an organism that can cause disease), failed to ensure appropriate catheter (a semi-flexible tube inserted into the bladder to drain urine) care was followed for Resident 36, and failed to ensure hand hygiene was performed during dining services for Resident 9, reviewed for infection control. In addition, the facility failed to ensure proper use of gloves and/or gown were followed for 2 of 5 residents (Residents 61 & 76) who were on Enhanced Barrier Precautions (EBP- precaution to protect residents from Multidrug-Resistant Organism [MDRO-a germ that is resistant to medications that treat infections]), and failed to ensure sharp containers were replaced when full for 1 of 2 shower rooms (Southeast…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-26 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure resident dignity was maintained related to urinary catheter (a semi-flexible tube inserted into the bladder to drain urine) use for 1 of 3 residents (Resident 88), reviewed for dignity. This failure placed the resident at risk for decreased self-worth and a diminished quality of life. Findings included . Review of the facility's policy titled, Resident Rights, dated August 2022, showed the purpose was to treat each resident with respect and dignity. Review of the admission minimum data set (an assessment tool), dated 11/01/2024, showed Resident 88 admitted to the facility on [DATE], and had an indwelling catheter. Review of Resident 88's catheter care plan, revised on 11/06/2024, showed to check catheter system every shift for patency and integrity. Observations on 11/21/2024 at 8:04 AM and 11/22/2024 at 9:18 AM, showed Resident 88 had an uncovered urinary catheter drainage bag (collects urine from the catheter) with yellow urine.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-26 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to inform the resident and/or their designated representative before administering a psychotropic (mind altering) medication for 1 of 5 residents (Resident 78), reviewed for unnecessary medications. This failure placed the resident and/or their representatives at risk of not being fully informed of the risks and benefits before making decisions about their medications. Findings included . Review of the facility's undated document titled, Notification and Consent Form, showed that the Resident has the right to refuse any medical treatment, to the extent permitted by law, and to be informed of the consequences of refusing the treatment. Review of Resident 78's admission record showed Resident 78 admitted to the facility on [DATE] with diagnoses that included generalized anxiety disorder (a mental disorder that causes people to experience excessive worry about everyday things) and major depressive disorder (a mood disorder that can affect how a person feels,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-26 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe self-administration of medication was clinically appropriate and/or an assessment or evaluation was done for 1 of 1 resident (Resident 56), reviewed for self-medication administration. This failure placed the resident at risk for inaccurate/unsafe medication administration, adverse side effects, and related medical complications. Findings included . A review of the facility's policy titled, Self-Medication Program and Evaluation, revised in September 2024, showed the facility would complete a Self-Medication Evaluation, determine if the resident was able to safely self-administer medications, discuss with physician any medications that may not be self- administered, determine location to store medications to ensure that the location is secure and clean (i.e., in resident room in locked cupboard/drawer), discuss with resident how medication will be tracked and monitored, and to document in nursing notes that the resident is self-medicating. Review of the quarterly Minimum Data Set (MDS-an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-26 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an advance directive (a written instruction, such as a living will or Durable Power of Attorney [DPOA] for health care-a document delegating to an agent the authority to make health care decisions in case the individual delegating the authority subsequently becomes incapable to do so) was obtained from the resident and/or their representative and ensure a copy was readily available in the medical records for 2 of 5 residents (Residents 76 & 73), reviewed for advance directives. This failure placed the residents and/or their representatives at risk for losing their right to have their preferences honored to receive or refuse/discontinue care according to their choice. Findings included . Review of the facility policy titled, Advance Directives, revised in May 2023, showed to Determine upon admission whether the resident has an Advance Directives .document in the resident's medical record whether or not an Advance Directive has been executed by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-26 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to initiate, investigate, log, and promptly resolve a grievance for 1 of 3 residents (Resident 76), reviewed for grievances. This failure placed the resident at risk for unmet care needs and a diminished quality of life. Findings included . Review of the facility policy titled, Grievances, revised in February 2024, showed, The center strives to complete the review of the grievance within five business days of receipt. The policy further showed, Initiate the Resident Grievance Report for all concerns . the employee . should assist the resident/resident representative as needed to complete the form. Immediately provide the completed Resident Grievance Report to the Grievance Officer/Executive Director and/or his or her designee . Review of the quarterly minimum data set (an assessment tool) dated 10/31/2024 showed Resident 76 had intact cognition. In an interview on 11/18/2024 at 9:43 AM, Resident 76 stated, I got [a] missing cell phone, Samsung [a brand name]. I reported it about three weeks ago. I don't [do not]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-26 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure allegation of abuse was thoroughly investigated for 2 of 2 residents (Residents 92 & 25), reviewed for abuse investigations. This failure placed the residents at risk for repeated incidents, unidentified abuse, and inappropriate corrective actions. Findings included . Review of the facility's policy titled, Prevention and Reporting: Resident Mistreatment, Neglect, Abuse, Including Injuries of Unknown Source, and Misappropriation of Resident Property, updated in August 2022, showed that the facility would review and investigate all allegations of abuse, neglect, exploitation, mistreatment, injuries, of an unknown source, and misappropriation of resident property using the risk management electronic incident report. The policy further showed that the components of a thorough investigation were to include resident interview, resident observation, staff interviews, and other resident interviews. RESIDENT 92 Review of the admission Minimum Data Set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-26 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a written transfer/discharge notice to the resident and/or their representative for 2 of 4 residents (Residents 76 & 61), reviewed for hospitalization. This failure placed the residents and/or their representatives at risk for not having an opportunity to make informed decisions about transfers/discharges. Findings included . Review of the facility policy titled, Bed-Hold: Notification Notice of Bed Hold Policy and Return (Voluntary Transfer to Hospital and Therapeutic Leave, updated in September 2022, showed, The center requires that when a resident is transferred to a hospital or for a therapeutic leave all federal and state laws, rules and regulations will be followed. The policy further stated that at the time of transfer of a resident for hospitalization or therapeutic leave, the center must provide to the resident and the resident's representative written notice which specifies the . reasons for transfer or discharge. RESIDENT 76 Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-26 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure bed hold (the opportunity to reserve a resident's current occupied bed while out of the facility to ensure their room was available when ready to return) notice was offered for 1 of 4 residents (Resident 61), reviewed for hospitalization. This failure placed the resident or their representative at risk for lack of knowledge regarding the right to hold their bed while in the hospital. Findings included . Review of the facility policy titled, Bed-Hold: Notification Notice of Bed Hold Policy and Return (Voluntary Transfer to Hospital and Therapeutic Leave, updated in September 2022, showed, The center requires that when a resident is transferred to a hospital or for a therapeutic leave, a written notice will be provided to the resident, family member or responsible party regarding the resident's bed hold rights and the center's bed hold policy. Resident 61 admitted to the facility on [DATE]. Review of the discharge Minimum Data Set (MDS- an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-26 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a Significant Change in Status Assessment (SCSA) Minimum Data Set (MDS - an assessment tool) was completed timely for 1 of 1 resident (Resident 16), reviewed for significant change in condition. The failure to complete a SCSA timely placed the resident at risk for unmet care needs and a diminished quality of life. Findings included . Review of the Long-Term Care Resident Assessment Instrument (RAI) 3.0 User's Manual, (a guide directing staff on how to accurately assess the status of residents) Version 1.19.1, dated October 2024, showed that a SCSA is required to be performed when a terminally ill resident enrolls in a hospice program or changes hospice providers and remains a resident at the nursing home. The RAI manual further showed that the assessment should be completed no later than 14 days after the determination was made (determination date plus 14 calendar days). Review of the SCSA MDS Care Area assessment dated [DATE] showed Resident 16…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-26 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to complete a new Level I Preadmission Screening and Resident Review (PASARR- an assessment used to identify people referred to nursing facilities with Serious Mental Illness [SMI], intellectual disabilities, or related conditions) and referral for Level II evaluation (a comprehensive evaluation for positive Level I screening) when a significant change in status occurred and new diagnoses of mental illness were identified for 2 of 7 residents (Residents 76 & 38), reviewed for PASRR. This failure placed the residents at risk for unmet care needs and a diminished quality of life. Findings included . Review of the facility policy titled, PASRR Requirements, dated 04/26/2023, showed that Following admission of a resident, the nursing facility must review all level I am screening forms for accuracy. If at any time the facility finds that the previous level 1 screening was incomplete, erroneous, or is no longer accurate, the facility must immediately complete a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-26 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Pre-admission Screening and Resident Review (PASARR - a federally required screening of all individuals who have an Intellectual Disability [ID], Related Condition [RC], or Serious Mental Illness [SMI] prior to admission to a Medicaid-certified nursing facility or a significant change of condition) form for 3 of 7 residents (Residents 50, 78 & 62), reviewed for PASARR. This failure placed the residents at risk for not receiving the care and services appropriate for their needs. Findings included . Review of the facility's policy titled, PASRR Requirements, dated 04/23/2024, showed the nursing facility would review all Level I PASRR screening forms for accuracy. The policy further showed that if at any time the facility found that the previous Level I PASRR screening was incomplete, erroneous, or was no longer accurate, the facility would immediately complete a new screening using the department's standardized level I form, following the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-26 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement care plans for 3 of 18 residents (Residents 78, 46 & 77), reviewed for comprehensive care plans. The failure to implement care plans for diuretic (medications that help move extra fluid out of the body) use, resident preferences, and antibiotic (medications to treat infections) use, put the residents at risk for unmet care needs and a diminished quality of life. Findings included . Review of the facility's policy titled, Care Planning Process, revised on 05/19/2023, showed that the care plan provides information regarding how the causes and risks associated with issues and/or conditions can be addressed to provide for a resident's highest practicable level of well-being. RESIDENT 78 Review of the physician progress note on 11/01/2024, showed that Resident 78 was on torsemide (a diuretic) for edema (swelling). Review of the November 2024 Medication Administration Record (MAR) showed that Resident 78 was on torsemide…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-26 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to revise comprehensive care plan for 1 of 18 residents (Resident 38), reviewed for care plan revision. The failure to revise the care plan to include current dialysis (a treatment to remove extra fluid and waste when kidneys fail) services placed the resident at risk for unmet care needs and a diminished quality of life. Findings included . Review of the facility policy titled, Care Planning Process, revised on 05/19/2023, showed, The care plan must be reviewed and revised according to the RAI [Resident Assessment Instrument- a guide directing staff on how to accurately assess the status of residents] process at a minimum upon admission, quarterly and with significant change in condition and services provided or arranged must be consistent with each resident's written Care Plan. Review of the facility policy titled, Dialysis Management, dated August 2022, showed, Review and revise the appropriate Dialysis care plan as needed. Resident 38 admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-26 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure skin assessments were consistently evaluated for 1of 1 Resident (Resident 73), reviewed for quality of care. This failure placed the resident at risk for not receiving necessary care services, unmet care needs, and a diminished quality of life. Findings included . Review of the facility's policy titled, Documentation-Skin Conditions, updated in February 2023, showed that weekly skin assessments would be documented weekly using the Total Body Skin Evaluation or PCC [Point Click Care - facility's electronic documentation software] Skin & Wound - Total Body Skin Assessment. Review of the skin assessment for November 2024 in the electronic clinical records under the evaluations tab, showed Resident 73 had one skin evaluation dated 11/18/2024. There were no other skin evaluations done for November 2024. In an interview on 11/26/2024 at 11:35 AM, Staff K, Licensed Practical Nurse, stated that residents' skin check evaluations were part or the physician orders for them to appear in the treatment administration records.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure pressure ulcer/pressure injury (wound that occur due to prolonged pressure on the skin) was provided the necessary treatment and services consistent with professional standards of practice for 1 of 2 residents (Resident 61), reviewed for pressure ulcer care. This failure placed the resident at risk for deterioration of their pressure ulcer and a diminished quality of life. Findings included . Review of the facility undated policy titled, Wound Prevention and Management, showed, A resident with pressure ulcers will receive continued preventive interventions and necessary treatment and services to promote healing and prevent infection. Review of Resident 61's annual Minimum Data Set (an assessment tool) dated 11/07/2024, showed Resident 61 had an intact cognition. In an interview on 11/19/2024 at 9:41 AM, Resident 61 stated that they had pressure ulcer to their left buttock. When asked if they had received wound care to their left buttock, Resident 61 stated, No. It [wound care to their left buttock]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure appropriate oxygen storage and use of respiratory equipment were maintained to include care of oxygen tubing and nasal cannula (flexible tubing that sits inside the nostrils and delivers oxygen) in accordance with professional standards of practice for 2 of 3 residents (Residents 36 & 18), reviewed for respiratory care. This failure placed the residents at risk for respiratory infections and complications due to improper oxygen storage. Findings included . Review of the facility's policy titled, Oxygen Management, revised in August 2023, showed to place oxygen delivery device in plastic bag when not in use. OXYGEN TUBING/NASAL CANNULA CARE Review of the admission Minimum Data Set (MDS-an assessment tool), dated 10/22/2024, showed that Resident 36 admitted to the facility on [DATE]. It further showed that Resident 36 was on oxygen therapy. Observations on 11/18/2024 at 9:52 AM and on 11/20/2024 at 8:28 AM, showed Resident 36's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-26 · tag F0727 — failed to provide required RN coverage — isolated
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide the required Registered Nurse (RN) coverage for 1 of 31 days (10/08/2024), reviewed for staffing. This failure placed the residents at risk for inadequate assessments, delay in care services by an RN, unmet care needs, and a diminished quality of life. Findings included . Review of the facility's document titled, Daily Nursing Staffing Report, dated 10/08/2024 showed that no RN worked on 10/08/2024. In an interview on 11/21/2024 at 3:28 PM, Staff BB, Medical Records/Staffing Coordinator, stated, I assume there should be one [RN] every shift, every day of the week. Staff BB further stated that on 10/08/2024, there was no RN coverage for that that day and there should have been. In an interview on 11/25/2024 at 2:16 PM, Staff B, Director of Nursing Services, stated that they were unsure about the RN coverage requirement and will look into that. In an interview on 11/26/2024 at 2:32 PM, Staff A, Administrator, stated, that's the expectation, to have at least 8 hours [of RN coverage] a day. Reference: (WAC) 388-97-1080…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-26 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were free from unnecessary medications for 3 of 6 residents (Resident 77, 78 & 38), reviewed for unnecessary medications. The failure to monitor for adverse side effects for use of antibiotics (a medication to treat infections) and diuretics (a medication to move extra fluid out of the body) and follow insulin (medication/hormone that regulates blood sugar levels) parameters placed the residents at risk for unmet care needs, adverse side effects, and related complications. Findings included . Review of the facility's policy titled, Medication Administration, updated in October 2022, showed that the licensed nurse would check the following prior to administering the medication: right medication, right dose, right dosage form, right route, right resident, and right time. The policy further showed that the nurse would read the Medication Administration Record (MAR) for the ordered medication, dose, dose form, route, and time; verify…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-26 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure residents received the ordered medication dosage for residents receiving psychotropic medications (drugs that affects how the brain works, and causes changes in mood, awareness, thoughts, feelings or behavior) for 1 of 5 residents (Residents 50), reviewed for unnecessary medications. This failure placed the resident at risk for receiving unnecessary medications, adverse side effects, and a diminished quality of life. Findings included . Review of the facility's policy titled, Physician Orders, revised on 02/24/2024, showed that discontinue the original physician's order when the physician changes an order that is currently in place and ensure the new order is in place and reflects the change. Confirm accuracy of orders by leaving new or changed orders in the queue for a second licensed to verify; the second nurse would review transcription errors and errors of omission. Review of the facility's policy titled, Medication Administration, updated in October 2022, showed that the licensed nurse would check the following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-26 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents and/or their representatives were provided information about the influenza vaccine (used to prevent influenza [an infection of the nose, throat, and lungs]), including risks, benefits, potential side effects, documented if the vaccine was accepted and/or refused in the medical record, and as to why the vaccine was refused for 2 of 5 residents (Residents 22 and 78), reviewed for immunizations and infection control. This failure placed the residents at risk of acquiring, transmitting, and/or experiencing potentially avoidable complications from influenza disease and denied the residents and/or their representative of the right to make informed decisions. Findings included . Review of the facility's policy titled, Vaccination of Residents, revised in October 2019, showed that all residents will be offered vaccines that aid in preventing infectious disease unless the vaccine is medically contraindicated, or the resident has already been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-26 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents and/or their representative were provided information about COVID-19 (an infectious disease-causing respiratory illness) vaccinations, including risks, benefits, potential side effects, documented if the vaccine was accepted and/or refused in the medical record, and as to why the vaccine was refused for 2 of 5 residents (Residents 22 and 78), reviewed for COVID-19 immunizations. This failure placed the residents at risk for a COVID-19 infection and denied the residents and/or their representative of the right to make informed decisions. Findings included . Review of the Centers for Disease Control and Prevention online document titled, Staying Up to Date with COVID-19 Vaccines, dated 10/03/2024, showed that everyone ages 6 months and older should get a 2024-2025 COVID-19 vaccine. It showed that for people ages 12-64 years are up to date when they have received one dose of the 2024-2025 COVID-19 vaccine. It further showed that for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-26 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to document on the State Reporting form and complete an investigation for an allegation of neglect within the required time frame for 1 of 3 residents (Resident 1), reviewed for abuse/neglect investigations. These failures had the potential to cause unrecognized abuse/neglect, unmet care needs, and a diminished quality of life. Findings included . Review of the Nursing Home Guidelines for Investigation and Reporting dated October 2015, showed, Appendix D: staff to resident incidents of neglect should be logged on the Department of Social and Health Services (DSHS-State Reporting Log) within 5 days of the incident. Additional review of the Nursing Home Guidelines further showed Appendix J, Regulations Relevant to Resident Protections (c)(3): The facility must have evidence that all alleged violations are thoroughly investigated and (c)(4) The results of all investigations must be reported to the administrator within 5 working days of the incident. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-05 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement fall care plan intervention for 1 of 3 residents (Resident 2), reviewed for falls. This failure placed the resident at risk for falls, injury, and a diminished quality of life. Findings included . Review of the facility's policy titled, Care Planning Process, revised on 05/19/2023 showed, The center follows the CMS [Centers for Medicare and Medicaid Services - government federal agency that administers major health care programs) RAI [Resident Assessment Instrument- User's Manual- a guide directing staff on how to accurately assess the status of residents] philosophy and process on care planning. The comprehensive care plan should be an interdisciplinary communication tool that must have measurable objectives with time frames and describes the services to be provided to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. It further showed, Develops and implements an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-05 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to revise the comprehensive care plan for 1 of 3 residents (Resident 1), reviewed for care plan revision. The failure to revise care plan for fall placed the resident at risk for unmet care needs and a diminished quality of life. Findings included . Review of the facility's policy titled, Care Planning Process, revised on 05/19/2023, showed that the care plan must be reviewed and revised according to the RAI [Resident Assessment Instrument-a guide directing staff on how to accurately assess the status of residents] process at a minimum upon admission, quarterly and with significant change in condition and services provided or arranged must be consistent with each resident's written care plan. The policy further showed, Update needs/problems/strengths, goals and interventions at least quarterly or with significant change. Resident 1 admitted to the facility on [DATE] with a diagnosis of Osteoarthritis (a type of bone joint inflammation causing the joints…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-28 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure 1 of 4 residents (Resident 2) was free from physical abuse when Resident 1 wandered into Resident 2's room and hit them across the face when asked to leave. This failure placed the residents at increased risk for injury, emotional distress, and a diminished quality of life. Findings included . Review of the annual Minimum Data Set (MDS - a required assessment tool) dated 04/14/2024, showed Resident 1 was admitted to the facility on [DATE]. The MDS also showed the resident had impaired thinking, wandered daily and significantly intruded on the privacy or activities of others. Review of an incident investigation report dated 04/16/2024, showed Resident 1 entered the room of Resident 2 and when Resident 2 asked them to leave their room, Resident 1 hit Resident 2 on the face. The incident investigation showed Resident 2 was not injured. Further review of the investigation showed the facility substantiated the incident when Resident 1 hit Resident 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-08 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan for 1 of 4 residents (Resident 1), reviewed for discharge care plans. The failure to develop a care plan to address necessary care and services for a planned discharge placed the resident at risk for unmet care needs and a diminished quality of life. Findings included . Review of the discharge Minimum Data Set (MDS-an assessment tool) dated 02/29/2024 showed Resident 1 had a planned discharge from the facility on 02/29/2024. The MDS showed Resident 1 had diagnoses that included diabetes (a medical condition that caused increased levels of sugar in the blood) and congestive heart failure (the heart struggles to pump blood effectively leading to a reduces supply of oxygen and nutrients to the body). The MDS further showed Resident 1 required assistance with care. Review of a nursing progress note dated 02/29/2024 showed Resident 1 discharged from the facility to the community with their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-08 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain a clean, comfortable, homelike, and safe environment for 2 of 4 rooms (Rooms 14 &15), reviewed for safe and sanitary environment. The failure to ensure rooms were free from odors and maintained in safe and sanitary conditions placed the residents at risk for infection, poor living conditions, and a diminished quality of life. Findings included . room [ROOM NUMBER] During an observation and interview on 04/08/2024 at 1:23 PM with Staff D, Housekeeping Supervisor, showed room [ROOM NUMBER]'s bed mattress closest to the window had a cracked surface that was stained yellow covering the middle of the mattress. The mattress had a strong, foul odor, and the floor in front of the bed had a dried, sticky substance stuck to it. Staff D stated that the resident urinated on the mattress and on the floor in front of the bed all the time and that was why this whole room and the hallway smelled like urine. Staff D stated, I told the administrative staff that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide care and services as ordered by a provider (medical doctor or nurse practitioner) for 1 of 3 residents (Resident 1), reviewed for urinary (eliminate body waste in the form of urine) care. This failure placed the resident at risk of unmet care needs, medical complications, and a diminished quality of life. Findings included . Review of the facility's policy titled, Physician's Orders, revised on 02/24/2023, showed Ensure appropriate departments are aware of applicable orders. Resident 1 admitted to the facility on [DATE]. Review of the June 2023 Medication Administration Record (MAR) showed an order to refer Resident 1 to a urologist (a doctor that specializes in the treatment of the urinary system), which was signed on 06/28/2023 indicating that the order was carried out. Review of Staff A's (Medical Record Director) progress note dated 07/13/2023 stated that they had spoken to Resident 1 about going to the urologist appointment and was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-30 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to appropriately label and store drugs and/or biologicals for 1 of 2 medication storage rooms (West Medication Storage Room), and 2 of 5 medication carts (Southwest and [NAME] middle Medication Cart), reviewed for medication storage. This failure placed the residents at risk for receiving compromised, incorrect, and ineffective medications. Findings included . Review of the facility's policy titled, 5.3 Storage and Expiration Dating of Medications, Biologicals, revised on 07/21/2022, showed the facility should ensure that medication and biologicals that have an expired date on the label have been retained longer than recommended by manufacturer or supplies guidelines .are stored separate from other medications until destroyed or returned to the pharmacy. WEST MEDICATION STORAGE ROOM Joint observation of the [NAME] Medication Storage Room on 08/29/2023 at 9:37 AM Staff G, Resident Care Manager, showed five bottles of AF Vital (Brand) tube feeding (a device that delivers liquid nutrition) supplements, expired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-30 · tag F0802 — failed to prepare enough nourishing food — pattern
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, the facility failed to ensure there was sufficient dietary support personnel to serve meals and menus prepared on time. In addition, the facility failed to ensure sanitizing procedures were implemented in the kitchen. These failures placed the residents at risk for poor dining experience, poor nutrition, foodborne illness (caused by the ingestion of contaminated food or beverages), and a diminished quality of life. Findings included . Review of the undated facility provided form titled, Facility Assessment Tool, showed the purpose was to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies . Total number needed or average or range . 1 per day (CDM [Certified Dietary Manager]) 5/7 days a week . Food and nutrition services staff 4-10 per shift per day . Review of the Dietary Schedule Sheet for the month of August 2023, showed that four out of 12 staff quit during the month and were scratched out on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-30 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure menus were adequate, followed, and met the nutritional needs for 10 of 84 residents (Residents 68, 73, 50, 187, 74, 39, 27, 188,189 & 42) reviewed for menus and food preferences. Specifically, the menus were revised resulting in menu repetition and unappetizing foods/food combinations, there was a lack of hot foods available for alternate menu selections, and the food options that residents selected from the menus were not served. This failure placed the residents at risk for not having their food choices honored, unmet nutritional needs, and a diminished quality of life. Findings included . Review of the facility's undated policy titled, Menu Development, showed, To ensure menus are developed to meet resident choices that use established nutritional guidelines .Cycle menus are initially reviewed by the Registered Dietitian to ensure they meet national guidelines . Intermittent menu change made during the cycle are reviewed by the Registered Dietitian or Nutritional Professional, using menu…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-30 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the walk in freezer in the kitchen was maintained properly, and failed to ensure the sanitizing solution used to wipe kitchen surfaces had the proper amount of disinfectant in it. In addition, the facility failed to ensure ready-to-eat food was handled appropriately in accordance with professional standards for food service safety, and failed to ensure the walk- in freezer temperature was maintained appropriately. These failures placed the residents at risk for food borne illness (an illness caused by the ingestion of contaminated food or beverages), cross contamination, and a diminished quality of life. Findings included . Review of the facility's policy titled, Preventing Foodborne Illness, dated December 2022 and showed that, Policy: Food will be stored, prepared, handled and served so that the risk of foodborne illness is minimized . critical factors implicated in foodborne illness are .a) poor personal hygiene of foodservice employees; b. inadequate cooking and improper holding temperatures; c.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-30 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure pneumococcal vaccinations (vaccines use to prevent pneumonia [lung infection]) were offered for 5 of 5 residents (Residents 25, 39, 52, 58 & 88) reviewed for pneumococcal immunizations. This failure placed the resident at risk for acquiring, contracting, and/or experience potential avoidable complications of pneumonia. Findings included . Review of the facility's policy titled, IC [Infection Control], revised in December 2022, showed, To provide facilities with systems to support the safety and health of the residents . All residents will be offered pneumococcal vaccines to aid in preventing pneumonia/pneumococcal infections. Assessments of pneumococcal vaccination status will be conducted within five (5) working days of the resident's admission. RESIDENT 25 Resident 25 admitted to the facility on [DATE]. Review of the Immunology [immunization] tab in the resident's Electronic Medical Record (EMR) showed that the pneumococcal vaccine had not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-30 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure essential operating equipment in the kitchen was maintained in satisfactory condition and fail to ensure the temperature was maintained for 1 of 1 walk-in freezer in the kitchen. This failure placed the residents at risk for decrease food quality, foodborne illness (caused by the ingestion of contaminated food or beverages), and a diminished quality of life. Findings included . WALK-IN FREEZER During the initial tour of the kitchen on 08/27/2023 from 8:31 AM to 9:00 AM, showed the walk-in freezer had ice crystals with a significant amount of built-up ice up to three inches thick in some areas, covering the boxes of food, containers of food, ceiling, the floor, and the shelves. There was no internal thermometer located in the walk-in freezer. The external thermometer read -1 degrees Fahrenheit (F). Staff L, Maintenance Director, was in the kitchen during the inspection and was interviewed. Staff L stated they manually defrosted the freezer every few weeks and there was a service provider working with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-30 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure recommended equipment was provided in 1 of 1 resident (Resident 72), reviewed for reasonable accommodation of needs. The failure to provide recommended equipment in resident room placed the resident at risk for diminished independent functioning, unmet care needs, and a diminished quality of life. Findings included . Review of the undated admission record in the electronic medical record, showed Resident 72 was admitted to the facility on [DATE], with a diagnosis that included aftercare of left foot amputation (removal of a body part, usually a limb or extremity due to medical illness or trauma). Review of the quarterly Minimum Data Set assessment dated [DATE], showed Resident 72's cognition was intact. The MDS also showed, Resident 72 was unsteady and only able to stabilize with staff assistance for balance during transitions from seated to standing, turning around, moving on and off the toilet, and surface to surface transfers. An active…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-30 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide written notices of transfer and failed to properly notify the Office of the State Long Term Care Ombudsman (an advocacy group for residents) of discharges to the hospital for 3 of 3 residents (Residents 34, 58 and 186) reviewed for hospitalization. This failure placed the residents at risk of not having the opportunity to make informed decisions about transfers and access to an advocate who informed residents about options and resident rights. Findings included . RESIDENT 34 Review of the electronic medical record (EMR) showed Resident 34 was admitted to the facility on [DATE]. Review of Resident 34's progress notes, dated 07/27/2023 showed, the Resident has a witness fall. Around 0830 [8:30 AM] the Psychiatrist came to nurse's station to inform this RN [Registered Nurse] that resident was on the floor. This nurse found resident on the floor sitting leaning her back on the bed w/c [wheelchair] next to her. Res [resident] denies hitting head…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-30 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a written bed-hold notification to the resident and/or their representative for 1 of 3 residents (Resident 34) reviewed for hospital transfers. This failure placed the residents at risk of lack of knowledge regarding their right to hold their bed while in the hospital. Findings included . Review of the facility's policy titled, Bed-Hold: Notification Notice of Bed Hold and return (Voluntary Transfer to Hospital and Therapeutic Leave), dated 09/2022 showed, The center requires that when a resident is transferred to a hospital .a written notice will be provided to the resident, family member or responsible party regarding the resident's bed hold rights and the center's bed hold policy . Resident 34 admitted to the facility on [DATE]. Review of the significant change Minimum Data Set (an assessment tool) dated of 08/15/2023, showed Resident 34's Brief Interview for Mental Status (BIMS) score was a 10 out 15, indicating Resident 34's cognition was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-30 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the baseline care plan was completed within 48 hours of admission and ensure a copy of the baseline care plan was provided to the resident or their representative for 1 of 5 residents (Resident 187) reviewed for baseline care plans. The written summary of the baseline care plan was not provided to the resident and/or family in a timely manner to ensure they were informed of the initial plan for delivery of care and services. Findings included . Review of the facility provided policy titled, Baseline Care Plan, dated 02/01/2023 showed, To develop a Baseline Care Plan within 48 hours of admission to direct the care team while a comprehensive care plan is developed that incorporates the resident's goals, preferences, and services, that are to be furnished .Within 48-72 hours complete the Baseline Care Plan Summary/Evaluation review with the resident and/or responsible party and provide resident and or resident representative with a summary of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-30 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, and facility failed to ensure residents and/or their representatives were invited to participate in their care plan meetings/care conferences for 2 of 5 residents (Residents 27 & 68) reviewed for care planning. This failure placed the residents at risk for not having input regarding care goals, unmet care needs, and a diminished quality of life. Findings included . Review of the facility's policy titled, Resident/Resident Representative Care Plan Conferences Policy, revised on 02/20/2023 showed, The center has designed and implemented process that strive to assure the resident and/or resident representative are part of the Interdisciplinary Team (IDT) and participate in the development and ongoing review of the Plan of Care. Each Social Service Director will encourage the resident and/or legal representative to attend the Resident/ Resident Representative Care Plan Conference, which will be scheduled with the appropriate Interdisciplinary Team members. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-30 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a discharge summary included a recapitulation (overview) of the resident's stay that reflected their course of treatment in the facility for 1 of 1 resident (Resident 85) reviewed for discharge planning. This failure had the potential to prevent the resident from having the necessary information to ensure continuity of care. Findings included . Resident 85 admitted to the facility on [DATE] and was discharged on 05/30/2023. Review of the medical records on 08/28/2023, showed there was no recapitulation of stay documented for Resident 85. On 08/28/2023 at 3:22 PM, Staff E, Social Services Director, stated that nursing completes the recapitulation of stay for residents when they discharge. Staff E also stated they were unable to find Resident 85's recapitulation of stay documentation. On 08/29/2023 at 1:20 PM, Staff B, Director of Nursing, stated that recapitulation of stay should have been completed as part of the discharge process and that it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure bathing/showers, meals, and toileting were consistently provided for 3 of 6 residents (Residents 82, 73 & 27) reviewed for activities of daily living (ADL). This failure placed the residents at risk for poor hygiene, unmet care needs, decrease self-esteem, and a diminished qualify of life. Findings included . Review of the undated facility's policy titled, Personal Needs showed, The center strives to promote a healthy environment and prevent infection by meeting the personal care needs of the residents. The center also provides the needed support when the resident performs their ADL .Personal care and ADL support will be provided according to the resident's care plan . Personal care and support includes but is not limited to the following: assistance with meals, bath/shower .peri care . toileting . transfers . RESIDENT 82 Resident 82 was admitted to the facility on [DATE]. Review of the admission Minimum Data Set (MDS-an assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-30 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure nutrition care and services was provided to address low body weight, low protein levels, and nutritional needs for healing of the pressure ulcer (bed sore) for 1 of 4 residents (Resident 21) reviewed for nutrition maintenance. This failure placed the resident at risk for medical complication, unmet care needs, and a diminished quality of life. Findings included . Review of the facility's policy titled, Nutrition Assessment, revised in November 2022 showed, Purpose: The center strives to maintain or improve nutritional status of each individual understanding that is some cases the person's clinical condition demonstrates that this is not possible . Center clinicians . as the interdisciplinary Team [IDT] members in managing/improving the resident's nutritional status by identifying, monitoring, evaluation, a and/or treating risk factors affecting the resident's nutritional status . Develop and implement individualized interventions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure proper care of a Continued Positive Airway Pressure (CPAP- a therapy that pumps air into the lungs through the nose or nose and mouth that keeps the airway open) machine for 1 of 1 resident (Resident 27) reviewed for respiratory services. This failure placed the resident at risk for unmet care needs, respiratory infections, and related complications. Findings included . Resident 27 admitted to the facility on [DATE] with a diagnosis of obstructive sleep apnea (repeated obstruction to the airway during sleep). Review of the annual Minimum Data Set (an assessment tool) dated 08/13/2023, Resident 27 had an intact cognition. Review of the physician's orders, showed an order dated 08/16/2023, CPAP settings 8.0 at bedtime for SOB [shortness of breath]/obstructive sleep apnea and as needed for SOB. On 08/27/2023 at 10:27 AM, Resident 27 stated, I have not seen the [CPAP] filters changed since I got here three years ago. On 08/30/2023 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-30 · tag F0947 — failed to train nurse aides adequately — isolated
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to ensure new nurse aide (NA) received dementia training and/or the 12 hour NA training per year based on their date of hire for 1 of 1 staff (Staff W) reviewed for NA in-service training. This failure placed the residents at risk for not receiving adequate care and services and a diminished quality of life. Findings included . Review of the personnel record showed, Staff W, Nursing Assistant Registered, completed 2.36 hours of training from their date of hire (07/13/2022) through 08/30/2023. The documented training included training on abuse and neglect of residents but did not include training on dementia care for residents. On 08/30/2023 at 11:43 AM, Staff R, Human Resources Manager, confirmed there were no additional training hours completed by Staff W. Reference: (WAC) 399-97-1680 2(a-c) .

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to initiate care plan interventions and follow safety measures after significant injuries related to broken bones, shoulder separation (from the joint) and falls for 3 of 7 residents (Residents 3, 5 and 8) reviewed for accidents. This failure placed the residents at risk for additional accidents with injuries, medical complications, and a diminished quality of life. Findings included . RESIDENT 3 Review of the quarterly Minimum Date Set (MDS - an assessment tool) dated 04/29/2023, showed Resident 3 was admitted to the facility on [DATE] with diagnoses that included muscle weakness and history of falls. Review of the investigative summary report dated 07/27/2023, showed Resident 3 had a fall on 07/27/2023 and was transported to the hospital for an evaluation that day. Review of a nursing progress note dated 07/28/2023, showed the hospital reported that Resident 3 had a broken leg. The nursing progress note also showed Resident 3's care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-11-26 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the facility assessment (document describing resident population and needs to determine staff and other resources necessary to competently care for residents) was updated to accurately determine and identify the resources needed for the facility's resident care needs. This failure placed the residents at risk for unmet care needs. Findings included . Review of the facility assessment, updated on 05/22/2024, showed the assessment did not address or consider specific staffing needs for each shift, such as day, evening, night, and adjust as necessary based on any changes to its resident population. In an interview on 11/26/2024 at 9:41 AM, Staff A, Administrator, stated that they updated the facility assessment once a year, it's a work in progress and if there were changes, I would update it. When asked where in the facility assessment was it documented that the facility considered specific staffing needs for each unit and each shift (day, evening, night and weekends), Staff A stated, I don't [do not] think it is in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to KALESTA HEALTHCARE GROUP — 19 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.4-1.4 vs chain
Health inspection 1 of 52.2-1.2 vs chain
Staffing 3 of 52.6+0.4 vs chain
Quality measures 4 of 54.0≈ chain avg
The other 18 homes this chain runs (chain average 2.4★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
KALESTA HEALTHCARE GROUP, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 06/01/2025
CLAWSON, SCOTTIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL44%since 06/01/2025
WILLIAMS, RYANIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL44%since 06/01/2025
PORTER, MICAHIndividualINDIRECT OWNERSHIP INTERESTsince 06/01/2025
FRYLING, ALARIKIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2025
REEDY-MATRONE, BRANDONIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2025

CMS files one row per role, so the 11 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$12.2M
Net patient revenuemost recent cost report
+1.3%
Operating marginrevenue minus expenses
$648K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 78%Medicare 5%Other / private 17%

About 78% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $648K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$405per resident / day
operating cost
$12,327per month
≈ monthly operating cost
$411per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in WA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Washington Medicaid page.

Typical monthly cost in Washington
$13,155/mo
Nursing home (semi-private)
$15,969/mo
Nursing home (private)
$7,600/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 505236. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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