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Three Creeks Post Acute

Northwest 1310 Deane, Pullman, WA 99163 · For profit - Limited Liability company · 48 certified beds · (509) 332-1566 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Nov 2025Behavioral-health or dementia-care citation — no harm found (F0740)1 immediate-jeopardy citation$50,850 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $50,850 in federal fines (most recent 2025-11-10)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • nursing-staff turnover (57%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
745 N Grand Ave Apt 107 · (877) 522-1275 · Call to confirm hours
Pharmacy
825 SW Bishop · (509) 332-4608 · Call to confirm hours
Grocery
1205 N Grand Ave · (509) 332-2918 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased13.0%14.2%15.4%better
Long-stay residents who lose too much weight1.3%5.5%5.4%better
Long-stay residents with a catheter left in their bladder2.8%1.0%0.9%worse
Long-stay residents with a urinary tract infection1.2%1.6%2.0%better
Long-stay residents with depressive symptoms2.7%17.7%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.0%2.6%3.3%check this — see note marked star below the table
Long-stay residents whose ability to walk worsened16.2%17.2%16.1%typical
Long-stay residents on antianxiety or hypnotic medication14.3%12.4%18.9%better
Long-stay residents given the seasonal flu vaccine93.3%93.8%95.3%typical
Long-stay residents with pressure ulcers0.9%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control13.9%22.5%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table15.5%15.1%17.1%typical
Short-stay residents who newly got an antipsychotic medication1.6%1.3%1.4%worse
Short-stay residents given the seasonal flu vaccine50.0%82.0%79.4%worse
Short-stay residents rehospitalized after admission21.5%19.9%22.6%typical
Short-stay residents with an outpatient ER visit26.0%13.4%12.0%worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

53.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 120 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

53.3%U.S. median 51.5%
Got home and stayed home
9.9%U.S. median 10.7%
Went back to hospital
64.5%U.S. median 56.6%
Met the expected recovery
0.40U.S. median 0.31
Therapy hours / resident / day
0.15hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
0.14hours / resident / day
Speech therapy

Met the expected recovery: 64.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 31 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.40 therapist hours per resident per day in 2026Q1 — more than 69% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 13% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF53.3%CMS range 45.5–61.951.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.9%CMS range 7.0–14.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge64.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge58.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge48.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified88.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge86.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.9%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.9%CMS range 3.5–11.57.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.131.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.86
RN hours/ resident / day
0.64
LPN hours/ resident / day
2.24
Aide hours/ resident / day
3.75
Total nurse hours/ resident / day
0.55
RN hoursweekends
57.1%
Total nursing turnover
28.6%
RN turnover

How full it usually is: this home is certified for 48 beds and averages 39.4 residents a day — about 82% occupied, or roughly 9 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.75 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.86 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.24 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.28 hrs/resident/day on weekends vs 3.94 on weekdays — 17% thinner on weekends. RN hours go from 0.99 to 0.55 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 57% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

14
deficiencies at the latest standard inspection (2026-03-03)
7
at the previous standard inspection (2024-11-17)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

41 citations, most serious first. The 12 most serious are shown; the remaining 29 are one tap away and print in full.

  • Immediate jeopardy · Lcited before2025-12-22 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to keep Potentially Hazardous Foods (PHFs) within safe temperature guidelines during an extended power outage during which the facility backup generator did not power kitchen appliances, PHFs that were above safe temperatures were not discarded and served above safe temperature PHFs (specifically milk) to residents during two subsequent meal services for 33 of 33 residents. These failures placed residents at risk of serious food borne illness and constituted immediate jeopardy (IJ).The facility failed to consistently monitor refrigerator and food temperatures during a power outage on 12/17/2025 from 5:10 AM until 3:30 PM, with kitchen staff identifying one refrigerator temperature above 45 degrees Fahrenheit (F) after lunch service on 12/17/2025 and then failed to discard PHFs and then served PHFs to residents during dinner service 12/17/2025, and again on 12/18/2025 for breakfast. The Department intervened to prevent service of PHFs to residents for lunch service on 12/18/2025. An IJ was identified on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-05-24 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, the facility failed to perform a thorough and timely assessment of a lower leg injury at the time a fall occurred, and evaluate for changes in condition for 1 of 3 residents (Resident 1) reviewed for assessments. Resident 1 experienced harm when they developed a necrotic (death of cells or tissue), contagious (spreads from one person to another), wound infection which extended their stay in the facility, and a delay in treatment. Findings included . <Resident 1> Review of the medical record showed Resident 1 was admitted to the facility on [DATE] from the hospital with diagnoses which included right hip fracture with surgical repair and dementia. Review of Resident 1's comprehensive assessment, dated 04/24/2024, showed they were rarely/never understood and had short and long term memory issues. Review of Resident 1's plan of care, revised on 04/23/2024, showed they required extensive staff assistance with turning in bed, personal hygiene, dressing, transfers;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-03 · tag F0645 — pattern
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Preadmission Screenings and Resident Reviews (PASRR, a mental disorder and intellectual disabilities screening) were completed prior to admission as required for 3 of 9 sampled residents (Residents 26, 34 and 36) reviewed. Additionally, 1 of 9 sampled residents (Resident 30) reviewed were not referred for an evaluation after a 30-day hospital exemption (when the resident was expected to be at the facility less than 30 days) expired and the resident remained at the facility. These failures placed the residents at risk of not having their behavioral health needs met and possible decline in their mental health.Findings included.<Resident 26>A review of the record showed Resident 26 was admitted on [DATE] and had diagnoses that included depression and anxiety.A PASRR Level I screen (which screens for possible serious mental disorders or intellectual disabilities) dated [DATE], documented Resident 26 had indicators of serious mental illness. A Level…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safety risk preventative measures were assessed and implemented for 2 of 3 sampled residents (Residents 18 and 19), reviewed for smoking. In addition, the facility failed to monitor 1 of 1 sampled residents (Resident 4) reviewed for falls. This failure resulted in Resident 4 not being monitored for 72 hours after a multiple unwitnessed falls. These failures placed the residents at risk of fires, injury, health complications and a diminished quality of life.Findings included.<Smoking>The undated No smoking policy documented the facility was smoke-free. Smoking was not allowed at any time, inside or outside the building or on the property by residents, staff or visitors. Smoking supplies were to be kept in a locked container.<Resident 19>The 11/14/2025 Smoking Safety Evaluation documented Resident 19 used tobacco and the only concern checked on the form was balance problems while sitting or standing. The boxes that stated they were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-03 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure medications were given as ordered for 3 of 11 sampled residents (Residents 4, 30, and 48) reviewed for medication administration. This failure resulted in Resident 4 not having their blood pressure medication held when indicated by ordered parameters, and Residents 4, 30, and 48 had doses of medications omitted when medications were unavailable. This failure placed the residents at risk of decline in their medical conditions and decreased quality of life.Findings included. <Resident 30> On 11/26/2025, an order was written for Resident 30 to be given aprimilast, a medication used to treat plaque psoriasis, twice daily. The 12/01/2025 comprehensive admission assessment documented Resident 30 had diagnoses that included paraplegia (paralysis of the lower body) and psoriasis (a rapid build-up of skin cells that caused thick itchy scaly patches on elbows, knees or the trunk). Resident 30 was cognitively intact and was dependent on staff for activities of daily living. The 12/04/2025 skin evaluation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-03 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to perform hand hygiene during the meal service for 2 of 2 staff (Staff S and T) and to maintain the cleanliness of 1 of 1 ice machines (ice machine). These failures placed residents at risk for foodborne illnesses.Findings included . <Hand Hygiene>In an observation on 02/28/2026 at 11:53 AM, Staff S, Cook, had a pair of gloves on, plated food and touched the biscuits once on the plate to keep them from falling off. At 11:55 AM Staff S, while wearing the same gloves, moved a cart that other staff had touched and continued to plate food. In an observation on 02/28/2026 at 11:58 AM, Staff S, wearing the same gloves, pushed two other carts and continued to plate food. At 12:10 PM, Staff S used the same gloved hands to open the microwave, cut up chicken strips and touched them with their gloved hands. At 12:14 PM, Staff S, wearing the same gloves touched the blender, placed a plate in the dirty dish area and then added gravy to the blender. At 12:15 AM, Staff S opened a drawer with the same gloved hands and continued plating food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-03 · tag F0887 — pattern
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to routinely maintain documentation of staff's COVID-19 (a highly contagious viral illness that caused fever, breathing difficulty and potential hospitalization) vaccination status, provide education regarding the risks versus (vs) benefits and offer the COVID-19 vaccine if desired to 4 of 6 sampled staff (Staff I, J, K, and L), reviewed for immunizations. In addition, the facility failed to develop and implement 1 of 1 policies (COVID-19 immunization policy) to educate and offer each staff the COVID-19 vaccine. This failure placed residents and staff at risk of exposure to and illness from COVID-19.Findings included .Review of the facility policy titled, COVID-19 Immunization revised January 2026 showed, each resident was offered the COVID-19 vaccine unless medically contraindicated. Education on the potential risks vs benefits was to be provided and documented in the resident's medical record. The resident was to sign a consent prior to receiving the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-03 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to maintain a safe and sanitary environment for staff and residents. 1 of 1 Laundry Rooms (Laundry Room) had significantly large holes from water damage and a majority of the cement floor contained large cracks, chips and had large sections missing. This failure placed staff at risk for potentially avoidable accidents and residents at risk of receiving unsanitary laundry services.Findings included.<Laundry Room>During observation and interview on 03/02/2026 at 12:03 PM, the laundry room was observed with Staff E, Maintenance Director. The designated area in the laundry room where the soiled linens and clothing were placed before being washed, showed a section of the drywall that had a large hole at knee level that was approximately 3 feet long by 2 inch wide. Staff E explained the drywall damage was caused by a water leak that occurred at the beginning of this winter and they had not gotten around to fixing the damaged area. The laundry room cement floor was observed to be significantly damaged, and a majority of the cement had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-03 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to issue notices of potential insurance non-coverage of services for 2 of 3 sampled residents (Residents 30 and 31) reviewed for beneficiary notices. This failure placed the residents at risk of not being informed of their insurance coverage changes and paying for services they no longer wanted. Findings included .<Resident 30>A review of the record showed that Medicare Part A Skilled Services for Resident 30 began on 11/26/2025. The last day of covered services was 01/14/2026. Further record review showed Resident 30 had remained at the facility but was not issued a notice in advance that informed them of any services that may no longer be covered once their insurance coverage ended as required. <Resident 31>A review of the record showed that Medicare Part A Skilled Services for Resident 31 began on 01/02/2026. The last day of covered services was 02/28/2026. Further record review showed Resident 31 remained at the facility but was not issued a notice in advance that informed them of any services that may no longer be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-03 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to provide a clean, comfortable, and homelike environment for 1 of 3 sampled residents (Resident 41), reviewed for environment. This failure placed residents at risk for possible illness from unclean equipment, a lack of dignity, and a decreased quality of life. Findings included .A 02/02/2026 annual assessment documented Resident 41 had diagnoses including heart failure, depression, and hemiplegia (paralysis on one side of the body). Resident 41 had moderate cognitive impairments, required partial to substantial assistance for activities of daily living and used a wheelchair for mobility.In an observation on 02/05/2026 at 10:27 AM, Resident 41 was lying in bed. Resident 41 had a right arm trough (device used to hold the resident's arm in place) on their wheelchair and had an ace wrap like material wrapped around the outer edges and on the brake extender (an addition to the wheelchair brake that made it easier for the resident to use) and a large piece of foam in the center. The ace wrap material was hanging off the edges, was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-03 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure residents or representatives were provided the opportunity to participate in care planning conferences for 1 of 1 sampled residents (Resident 4) reviewed for care planning. This failure placed the residents at risk for unmet needs and a diminished quality of life. Findings included . An undated facility policy titled Resident Participation - Assessment/Care Plans documented the facility invited residents and their representatives to participate in the development of the resident assessment and care planning conference. The policy instructed the Social Services Director (SSD) or designee to maintain records that showed their efforts to invite the residents and representatives to the care planning conference, including refusal of participation.The 01/26/2026 annual assessment documented Resident 4 had diagnoses including dementia, anxiety and a stroke. Resident 4 had severe cognitive impairments. In an interview on 02/26/2026 at 10:13 AM, Resident 4's guardian (a person appointed by the courts to make…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to seek podiatry services (a physician that specialized in care and treatment of the feet) and implement provider orders for a skin ointment for 1 of 3 sampled residents (Resident 36) reviewed for skin conditions. This failure placed the resident at risk for further skin breakdown and unintended health consequences.Findings included.Provider orders on admission, dated 01/29/2026, showed Resident 36 required dressings and wraps to open wounds on both lower legs from their ankles to their knees related to cellulitis and those treatments were completed. Staff were to monitor both lower legs for edema (increased swelling) and notify the provider if a change in the edema was noted. Additionally, there was an order for the resident to be seen by the Podiatrist as needed for mycotic/hypertrophied (thickened, discolored yellow/brown brittle nails caused by fungal infection) toenails. The Podiatrist order was discontinued on 02/06/2026. The 01/30/2026 care plan documented Resident 36 had actual impairments of their skin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 29 citations
  • Potential for harm · D2026-03-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement preventative measures to prevent avoidable pressure ulcer/pressure injuries (PU/PI) for 1 of 3 sampled residents (Resident 36) reviewed for PU/PI prevention. This failure caused Resident 36 to develop an avoidable deep tissue injury (DTPI, a pressure injury to deep layers of the skin that may resolve without opening or that may open to reveal a serious injury that involved muscle or even bone) on their left heel and created a risk for further skin compromise and decreased quality of life. Findings included.Findings included.The National Pressure Injury Advisory Panel Prevention and Treatment of Pressure Ulcers/Injuries: Quick Reference Guide Fourth Edition. [NAME] Haesler (Ed.). 2026. [cited: 03/09/2026], available from: https://internationalguideline.com, defined a DTPI as a non-blanchable deep red, maroon or purple discoloration of intact or non-intact skin that resulted from intense and/or prolonged pressure and shear forces…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-03 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure nutritional requirements and assessments were completed timely by the Registered Dietician for 2 of 4 sampled residents (Residents 22 and 30) reviewed for nutritional services. This failure placed the residents at risk of nutritional decline and unintended health consequences.Findings included .According to the website www.mayoclinic.org, referenced on 3/10/2026, Post Traumatic Stress Disorder (PTSD) was a mental health condition that could develop after witnessing or being part of an extremely stressful or terrifying event. Symptoms could include flashbacks (feelings that the traumatic event was occurring again), nightmares (repeated disturbing dreams), intrusive thoughts, severe anxiety, avoidance (not wanting to think or talk about a traumatic event), changes in mood or thinking and physical and emotional reactions. These symptoms last more than one month can cause major problems in social or work situations and affect how well a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-03 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to accurately reconcile all controlled medications in 2 of 2 medication carts (North and South Carts), reviewed for medication storage. In addition, the facility failed to discard expired medication in 1 of 1 medication rooms. This failure placed residents at risk for misappropriation of their controlled medications, placed the facility at increased risk for controlled substance drug diversion and residents receiving medications that may not be effective. Findings included.In an observation of the medication room on 03/01/2026 at 3:31 PM with Staff D, Infection Preventionist, there was a bottle of Lansoprazole (medication used to treat heartburn) in the refrigerator for Resident 49. The medication expired on 02/23/2026. A review of the medication administration records for February 2026 and March 2026 showed Resident 49 received their Lansoprazole. The medication room refrigerator only contained one bottle of Lansoprazole, and it was almost empty.In an interview on 03/01/2026 at 3:42 PM, Staff R, Licensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-03 · tag F0801 — isolated
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure nutritional requirements and assessments were completed timely by the Registered Dietician for 2 of 4 sampled residents (Residents 22 and 30) reviewed for nutritional services. This failure placed the residents at risk of nutritional decline, and unintended health consequences.Findings included .<Resident 22>The 10/28/2025 admission comprehensive assessment documented Resident 22 was admitted on [DATE] and had diagnoses that included obesity, diabetes with foot ulcers, and heart failure. The resident was cognitively intact, was dependent on staff for bed mobility and toileting, and had no pressure ulcers.A review of 10/10/2025 admission orders documented Resident 22 was to have a consistent carbohydrate diet with large protein portions. Staff were to follow the Registered Dietician (RD) recommendations for diet changes and supplements and to give the provider notice of the changes.Further review of the provider orders showed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-26 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure 1 of 4 sampled residents (Resident 1) received mental health services. This failure placed residents at risk for worsening mental health status, and diminished quality of life. Findings included: Record review of Resident 1's admission Minimum Data Set (MDS-a tool for implementing standardized assessment and for facilitating care management in nursing homes) showed the resident admitted to the facility on [DATE] with diagnoses of a fractured right hip and schizophrenia (a chronic, severe brain disorder characterized by a loss of contact with reality, involving persistent psychotic symptoms like hallucinations, delusions, and disorganized thinking. Diagnosed typically in late teens to early 30s, it involves significant functional impairment, including negative symptoms (reduced emotion/motivation) and cognitive issues). The same assessment showed the resident had a depression screening completed on [DATE], with a score indicating they experienced…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-22 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure Preadmission Screening and Resident Reviews (PASRR, a two-part screening assessment; Level I was determined by the presence of a Severe Mental Illness [SMI] or Developmental Disability. If present, a Level II evaluation by a specialized evaluator would then occur where it would be determined if nursing home placement was the appropriate level of care, and if behavioral health or other community services were recommended for the given resident. A Level I, and if indicated, a Level II PASRR was required to be completed prior to nursing home admission) were completed correctly and PASSR Level II were referred for evaluation prior to admission as required for 1of 6 sample residents (Resident 1). This failure placed residents at risk of behavioral health needs not being met and diminished quality of life.Findings included . A record review showed Resident 1 was admitted to the facility on [DATE] and had diagnoses that included major…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-10 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure 1 of 3 residents (Resident 1) remained free from abuse. This failure placed residents at risk for abuse and diminished quality of life.Findings included.Review of Resident 1's medical record showed that they had been admitted to the facility on [DATE], with diagnoses of diabetes (a chronic condition characterized by persistently high levels of sugar in the blood, often treated with a medication, called insulin, used to help the body absorb excess sugar), enterocolitis due to Clostridium Difficile (swelling of the large intestine caused by a bacteria, with symptoms including fever, abdominal cramps, weakness and diarrhea), malnutrition (an imbalance between the nutrients your body needs to function and the nutrients it gets) and adult failure to thrive (gradual decline in health and functional abilities in older adults, characterized by weight loss, decreased appetite and fatigue). The resident's medical record further showed that they had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-10 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure residents were given their medications as ordered for 2 of 3 sampled residents (Resident's 2 and 3) reviewed for medication management. This failure placed residents at risk of exacerbations of their chronic health conditions, and unintended consequences when doses of their medications were omitted.Findings included . <Resident 2>The 09/11/2025 admission assessment documented Resident 2 had diagnoses which included osteomyelitis (a bone infection that spreads through the bloodstream) and sepsis (a life-threatening medical emergency that happens when your body's response to an infection triggers a chain reaction throughout your body, causing widespread inflammation and damage to organs). The resident was cognitively intact and able to make their needs known.The 09/06/2025 wound infection care plan documented Resident 2 would be free of an acute infection. Nursing staff were instructed to give medications as ordered.A 09/05/2025 hospital discharge order documented Resident 2 was supposed to have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-10 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to complete testing for COVID-19 (infectious disease by a new virus causing respiratory illness with symptoms including cough, fever, new or worsening malaise, headache, or new dizziness, nausea, vomiting, diarrhea, loss of taste or smell, and in severe cases difficulty breathing that could result in severe impairment or death) per federal guidelines for 8 of 10 staff (Staff A, B, C, D, F, G, I, J) during a COVID-19 outbreak. This failure increased the likelihood for delayed identification, diagnosis and treatment of COVID-19. In addition, the facility failed to implement their respiratory protection program in a timely manner for 4 of 10 staff (Staff A, B, D, H) every year within 12 months of the date of the last fit test. The respirator program consisted of fit testing procedures (a medical evaluation, fit testing and training on the use and wearing of a respiratory mask) of the N95 respirator mask (a respiratory protective device designed to achieve a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-17 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to store, discard and distribute food in accordance with professional standards for food safety for 1 of 1 facility kitchens reviewed. This failure placed residents at risk for food borne illness and diminished quality of life. Findings included . Review of the U.S. Food and Drug Administration (FDA) Food Code 2022 revised 01/18/2023, showed that food must be labeled with the date the food was prepared, the package opened, and the date the food must be consumed or discarded as directed by the food manufacturer's use-by-date. During a kitchen observation on 11/12/2024 at 10:31 AM, the produce refrigerator contained three extra-large bags of shredded iceberg lettuce that was brownish, wilted and soggy. The bags of lettuce were labeled with the used-by date of 10/24/2024. In an observation of the dry storage room on 11/12/2024 at 10:43 AM, a bag of opened crispy fried onions was undated and a 10-quart sealed container (less than 4 quarts full) of flour was labeled with an expiration date of 08/06/2024. In an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-17 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure there was a completed Physician's Order for Life-Sustaining Treatment [POLST] (a form which instructed medical staff what treatment the resident wished to have done in the event they are seriously ill, or their heart stopped beating for 1 of 2 sampled residents (Resident 6) reviewed for Advance Directives. This failure placed the resident at risk for not having their wishes and choices regarding end-of life care honored. Findings included . <Resident 6> The [DATE] admission assessment documented Resident 6 admitted to the facility on [DATE] and was cognitively intact to make decisions regarding their care. Review of the [DATE] care plan documented Resident 6 made their own health care decisions and a POLST was in their medical record. Review of Resident 6's medical record found no documentation of a completed POLST form or other documentation that showed education and/or conversation had occurred related to the resident's wishes for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-17 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide a Notification of Medicare Non-Coverage (NOMNC) two days prior to a planned discharge, as required, for 1 of 3 residents (Resident 136) reviewed for liability notices. This failure prevented the resident from exercising the right to appeal and dispute the termination of Medicare covered services. Findings included . According to their medical record, Resident 136 was admitted to the facility on [DATE] and discharged on 10/30/2024. Per the admission assessment, dated 10/28/2024, Resident 136 had diagnoses which included Myocardial Infarction (MI, a heart attack) and a recent Coronary Artery Bypass (open heart surgery.) Resident 136 was alert, oriented and able to make their needs known. A progress note, dated 10/28/2024 at 12:54 PM, documented the resident was going to be discharged on 10/30/2024. In a further review of Resident 136's record, no NOMNC form was found. During an interview at 11/15/2024 at 4:40 PM, Staff B, Director of Nursing,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-17 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a resident's medical record contained documentation of a hospital transfer and/or that the receiving hospital had received information of the resident's condition, for 1 of 2 sampled residents (Resident 31), reviewed for hospitalization. This failure placed the resident at risk for a delay in treatment and unmet care needs. Findings included . <Resident 31> The 11/04/2024 discharge assessment documented Resident 31 had cognitive impairment and had diagnoses which included malnutrition and a fractured left leg. Review of Resident 31's record showed a transfer form dated 11/04/2024 which documented the resident needed a proxy to make decisions and was being transferred to the hospital to be evaluated for unresponsiveness. Aside from the resident's diagnoses, date of birth , full name, reason for the transfer, and name of the hospital the resident was being sent to, the form was blank and did not include any other additional information, such as the resident's care needs, treatments, or status prior to being sent. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-17 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide a bed-hold notice, a notice that informed the resident of their right to pay the facility to hold their room/bed while they were hospitalized , to the resident and/or their representative at the time of discharge, or within 24 hours of transfer to the hospital, for 1 of 2 sampled residents (Resident 31), reviewed for hospitalization. This failure placed the resident at risk for a lack of knowledge regarding the right to a bed-hold while they were hospitalized . Findings included <Resident 31> The 11/04/2024 discharge assessment documented Resident 31 had cognitive impairment and had diagnoses which included malnutrition and a fractured left leg. Review of Resident 31's record showed a transfer form dated 11/04/2024 which documented the resident was being transferred to the hospital to be evaluated for unresponsiveness. Additional record review found no documentation that the resident and/or resident representative had been provided the required bed hold notice. In an interview on 11/17/2024 at 10:42 AM, Staff C,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-17 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure that 1 of 2 sampled residents (Resident 5) had current and complete oxygen orders for respiratory care. This failure placed the resident at risk for respiratory complications and a diminished quality of life. Findings included . <Resident 5> Per the 08/08/2024 quarterly assessment, Resident 5 was moderately cognitively impaired, had chronic obstructive pulmonary disease (COPD: a progressive lung disease that blocks air flow and makes it difficult to breathe) and heart failure (a condition in which the heart muscle can't pump enough blood to meet the body's needs for blood and oxygen). During an observation on 11/12/2024 at 3:03 PM, Resident 5 was sitting in their room with the oxygen concentrator (a device that converted room air to oxygen) placed next to their bed. The concentrator was on and administering oxygen at 3.5 litres (L) per minute, but the nasal cannula was draped over the top of the concentrator and was not being worn by the resident. During an observation on 11/14/2024 at 3:18 PM, Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-17 · tag F0801 — isolated
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to employ sufficient staff with the appropriate certifications necessary to carry out the functions of nutritional services for 30 residents. Specifically, the facility failed to ensure Staff E, Dietary Manager, had the required certification. This failure placed the residents at risk for unmet nutritional needs and a diminished quality of life. Findings included . A review of staff credentials showed that Staff E, Dietary Manager, did not have the required certification to serve as the dietary manager. In an interview on 11/14/2024 at 9:55 AM, Staff E confirmed that they had not finished completing the required training, and did not have the credentials for their role as a dietary manager. In an interview on 11/17/2024 at 12:20 PM, Staff A, Administrator, stated the facility did not have a full time Registered Dietician. When asked if Staff E had the certification required for a Dietary Manager, Staff A confirmed Staff E had not finished completing the training and did not have the certification. Reference (WAC):…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-24 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to notify the resident's representative of changes in condition in a timely manner for 1 of 3 residents (Resident 1) reviewed for notification of changes. The failure to notify the representative placed the resident at risk of not having them involved in the health care decision making process for timely care and services. Findings included . <Resident 1> Review of the medical record showed Resident 1 was admitted to the facility on [DATE] from the hospital with diagnoses which included right hip fracture with surgical repair and dementia. Review of Resident 1's comprehensive assessment, dated 04/24/2024, showed they were rarely/never understood and had short and long term memory issues. Review of Resident 1's plan of care, revised on 04/23/2024, showed they required extensive staff assistance with turning in bed, personal hygiene, dressing, transfers; and was totally dependent on staff for eating and toilet use. In addition, the plan of care showed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-24 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to ensure an incident of neglect was reported to the State Survey Agency, as required, for 1 of 1 resident (Resident 1) reviewed for neglect. Failure to report a worsening wound on Resident 1's left lower leg due to a lack of timely staff assessments and delay in receiving medical treatment placed all residents at risk for continued neglect and poor quality of care. Findings included . Review of the facility policy titled, Prevention and Reporting: Resident Mistreatment, Neglect, Abuse, Including Injuries of Unknown Source, and Misappropriation of Resident Property, undated, showed neglect was the failure of the facility to provide goods and services to a resident that were necessary to avoid physical harm, pain, mental anguish, or emotional distress. Staff were to report the incident immediately any allegations of abuse, neglect, exploitation, mistreatment, including injuries of unknown source and misappropriation of resident property to applicable state…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-24 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to conduct a thorough investigation in a timely manner for 1 of 3 residents (Resident 1) reviewed for falls. Failure to conduct a thorough investigation to identify the root cause and all contributing factors related to Resident 1's fall placed residents at risk for ineffective care planning interventions to prevent further falls with injury. Findings included . Review of the facility policy titled, Prevention and Reporting: Resident Mistreatment, Neglect, Abuse, Including Injuries of Unknown Source, and Misappropriation of Resident Property, undated, showed staff was to review and investigate all allegations of abuse, neglect, exploitation, injuries of unknown source and misappropriation of resident property. Staff were to complete investigation summaries and final outcome summaries. Staff was to analyze the occurrences to determine what changes were needed to prevent further occurrences. <Resident 1> Review of the medical record showed Resident 1 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-01 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews, the facility failed to ensure sufficient nursing staff were available to respond to call lights timely and to meet the care needs of 8 of 15 residents (Residents 3,1,4,5,6,2,7,8) reviewed for sufficient nursing staff. This failure resulted in feeling of frustration and vulnerability, diminished quality of life and unmet care needs of the residents. Findings included . <Resident 3> Review of the medical record showed Resident 3 was admitted to the facility on [DATE] with diagnoses which included diabetes and cellulitis (bacterial skin infection that caused redness, swelling and pain in the affected area). Review of Resident 3's comprehensive assessment, dated 02/16/2024, showed they had no cognitive deficits. Review of Resident 3's plan of care, dated 11/15/2023, showed they required extensive assistance by staff for transfers, turning from side to side and bathing. Review of physician's orders, dated 04/19/2024, showed showers were to be given to Resident 3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-01 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review the facility failed to serve meals that were at a safe temperature for 2 of 7 residents (Residents 1 and 2) reviewed for food temperatures. This failed practice placed residents at risk for decreased nutritional intake and food borne illness. Findings included . Review of the facility policy titled, Preventing Foodborne Illness - Food Handling, revised in July 2014, showed food temperatures would be monitored at designated intervals throughout the day and documented according to state-specific requirements. <Resident 1> Review of the medical record showed Resident 1 was admitted to the facility on [DATE] with diagnoses which included a serious illness that attacked the resident's nervous system, causing weakness and muscle paralysis. Review of the resident's comprehensive assessment, dated 03/09/2024, showed they had no cognitive deficits and required staff assistance with activities of daily living, including eating. On 04/26/2024 at 10:30 AM, Resident 1,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-05 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure an allegation of potential abuse was reported immediately to the facility Administration as required for 1 of 3 residents (Resident 2), reviewed for abuse. Failure to report an incident of potential abuse placed Resident 2 and other residents in the facility at risk for additional abuse. Findings included . Per the quarterly assessment dated [DATE], Resident 2 had diagnoses which included Alzheimer's disease (a progressive disease that destroys memory and other important mental functions), anxiety and depression and was able to make their needs known. Review of the facility's policy for prevention and reporting allegations of abuse dated 08/2022, showed all alleged violations are reported immediately, but not later than two hours after the allegation is made if the events that cause the allegation involve abuse. The center acknowledges the definition of abuse as a willful infliction of intimidation or punishment resulting in pain or mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a resident received consistent showers for 1 of 3 dependent sampled residents (Resident 1), reviewed for activities of daily living. This failure placed the resident at risk for poor hygiene. Findings included . Review of Resident 1's comprehensive assessment, dated 11/17/2023, they required assistance with activities of daily living, including transferring, dressing, personal hygiene, and bathing. Review of Resident 1's bathing documentation dated 11/11/2023 through 12/04/2023, showed the resident received showers on 11/11/2023, and 11/18/2023 (once weekly). Resident 1 did not receive a shower from 11/19/2023 through 11/28/2023 (ten days). During an interview on 12/05/2023 at 10:21 AM, Resident 1 stated they received a shower only twice in November 2023 and that was upsetting to them. The resident stated they would like at least two showers per week. During an interview on 12/05/2023 at 11:00 AM, Staff C, Nursing Assistant, stated showers were given twice weekly and refusals were charted in the electronic medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-11-09 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review the facility failed to implement their respiratory protection program for fit testing procedures which included a medical evaluation, fit testing (a 20 to 30 minute procedure to ensure a proper seal between the respirator face piece and the staff member's face) and training on the use and wearing of the respirator mask) of the N95 respirator mask (respiratory protective device designed to achieve a very close facial fit and very efficient filtration of airborne particles) for staff. The facility had not implemented the respiratory protection program for 53 of 53 staff initially upon date of hire or transfer and then every year within 12 months of the date of the last fit test. A COVID-19 (infectious disease by a new virus causing respiratory illness with symptoms including cough, fever, new or worsening malaise, headache, or new dizziness, nausea, vomiting, diarrhea, loss of taste or smell, and in severe cases difficulty breathing that could result in severe impairment or death) outbreak began in the facility on 10/30/2023 with one staff testing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-02 · tag F0624 — isolated
    Prepare residents for a safe transfer or discharge from the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to ensure sufficient preparation for a safe and orderly discharge home for 1 of 3 residents (Resident 1), reviewed for discharge to home. Resident 1 was discharged home without current referrals for in-home caregivers and home health for wound management and therapy services, supplies for diabetic testing, incontinent supplies, phone service, evaluation of the resident's home, and no assessment by staff to Resident 1 was able to perform blood sugar testing and administration of insulin. This placed Resident 1 at risk for medical complications, unmet care needs and a diminished quality of life. Findings included . <Resident 1> Review of Resident 1's medical record showed they were admitted to the facility on [DATE] with diagnoses which included below knee amputation to the left lower leg, Stage IV pressure ulcer (full-thickness skin and tissue loss to the extent where bone was visible) to the tailbone, Stage II pressure ulcer (partial-thickness loss of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-19 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide wound management that met quality standards of care for 3 of 3 sampled residents, (Residents 5, 9 and 82) reviewed for wound care. The facility failed to follow provider orders for wound care, follow infection control standards during wound care, and fully document the wounds in the medical record. These failures placed the residents at risk of wound complications. Findings included . The facility's policy, Pressure Ulcer Prevention and Treatment dated 02/03/2023, showed skin should be assessed upon admission, weekly for four weeks, quarterly, and with a significant change of condition using the Braden Risk assessment (a scale used to determine the risk of skin breakdown). <Resident 82> According to an admission assessment, dated 05/13/2023, Resident 82 had a diagnosis of quadriplegia (paralysis affecting all four limbs) and used a wheelchair. The assessment further showed that the resident was alert, oriented and did not have any…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-19 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure processes for proper holding temperatures were maintained for prepared foods, between when they were prepared in the kitchen, and when the residents received the food, opened foods were labeled and/or dated as required for 1 of 3 refrigerators, expired food in 1 of 1 dry storage area. This failure placed residents served from the kitchen at risk for onsuming expired food. Findings included . During an initial tour of the kitchen on 08/13/2023 at 9:45 AM, the pantry revealed a bag of tortilla shells that were opened and had expired, there were multiple packages of tortilla shells that expired on 08/09/2023, three loaves of bread, a bag of rolls and a cake mix that was undated and had no received or expiration date. The freezer contained a turkey, chicken breasts and hashbrowns that had been opened with no opened date or discard date. During an interview on 08/13/2023 at 10:20 AM, Staff D, Cook, stated that anyone who opened a package should write the date on it immediately. Staff D stated that the bread…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-19 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide dialysis services consistent with professional standards, and ensure consistent, ongoing communication and collaboration with the dialysis facility for 1 of 1 sampled resident (Resident 330), reviewed for dialysis. In addition, the facility failed to process a medication order from the dialysis center timely for Resident 330, which resulted in a delay in the medication being administered. These failures placed the residents at risk for unmet care needs and medical complications. Findings included . The 08/02/2023 admission assessment showed Resident 330 was cognitively intact to make decisions regarding cares, had medically complex conditions, and diagnoses which included kidney disease, and diabetes (a disease caused by the inability of the body to convert the food we eat into sugar needed for the cells to use as energy). In addition, the assessment showed the resident received dialysis (a procedure that removes waste products…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2025-12-22 · tag F0584 — failed to keep a safe, clean, comfortable home — widespread
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observation and record review, the facility failed to provide an environment with a comfortable temperature during an extended power outage, for 33 of 33 residents admitted to the facility on [DATE]. This failure placed Residents at risk for discomfort and a decreased quality of life.Findings included . During an interview with Staff E, Maintenance Director, on 12/18/2025 at 10:40 AM, they stated that the facility had experienced a power outage during a winter storm with high winds on 12/17/2025 from 5:10 AM until 3:30 PM. They stated that during that time period the facility backup generator powered seven lights, three outlets and the facility fire suppression system. They stated that the generator did not cover heat in the building and that toward the end of the power outage the temperature in the building was between 62 to 65 degrees F (Fahrenheit). They stated they knew the temperature because they had measured it to determine the safety of the residents and had told the other staff in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$50,850 in federal fines across 2 penalties. 1 Medicare payment denial on record.

  • $18,675 — penalty dated 2025-11-10
  • $32,175 — penalty dated 2024-05-01
  • Medicare payment denial — starting 2026-02-06 for 3 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to KALESTA HEALTHCARE GROUP — 19 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.4-1.4 vs chain
Health inspection 1 of 52.2-1.2 vs chain
Staffing 3 of 52.6+0.4 vs chain
Quality measures 4 of 54.0≈ chain avg
The other 18 homes this chain runs (chain average 2.4★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
KALESTA HEALTHCARE GROUP, LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 06/01/2025
CLAWSON, SCOTTIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL44%since 06/01/2025
WILLIAMS, RYANIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL44%since 06/01/2025
BERG, TRACYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2025
DURHAM, CANDICEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2025
PASKUS, ELLIOTTIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2025

CMS files one row per role, so the 12 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$3.6M
Net patient revenuemost recent cost report
+2.0%
Operating marginrevenue minus expenses
$178K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 58%Medicare 26%Other / private 16%

This home reported $178K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$374per resident / day
operating cost
$11,356per month
≈ monthly operating cost
$381per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in WA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Washington Medicaid page.

Typical monthly cost in Washington
$13,155/mo
Nursing home (semi-private)
$15,969/mo
Nursing home (private)
$7,600/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 505246. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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