Casa De Las Campanas
18655 W. Bernardo Drive, San Diego, CA 92127 · Non profit - Other · 99 certified beds · (858) 451-9152 Medicare only — no Medicaid
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 5 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 16.7% | 10.2% | 15.4% | typical |
| Long-stay residents who lose too much weight | 6.7% | 4.0% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 2.6% | 1.2% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 4.4% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.0% | 1.6% | 3.3% | check this* — see note marked star below the table |
| Long-stay residents on antianxiety or hypnotic medication | 13.0% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.2% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 30.7% | 10.2% | 21.2% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 0.0% | 12.0% | 17.1% | check this* — see note marked star below the table |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 97.6% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 29.1% | 23.0% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 16.1% | 11.2% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.15 | 2.25 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.27 | 1.57 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
69.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 328 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 57.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 114 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.63 therapist hours per resident per day in 2026Q1 — more than 90% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 10% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 69.0%CMS range 63.5–74.2 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.2%CMS range 7.9–13.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 57.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 50.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 56.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 92.8% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.6% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.1% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.3%CMS range 3.0–8.8 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.87 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 99 beds and averages 59.4 residents a day — about 60% occupied, or roughly 40 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.91 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.77 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.99 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.51 hrs/resident/day on weekends vs 5.08 on weekdays — 11% thinner on weekends. RN hours go from 0.90 to 0.45 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 55% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
39 citations, most serious first. The 10 most serious are shown; the remaining 29 are one tap away and print in full.
- Potential for harm · Dcited before2026-07-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to adequately assess and monitor one of three sampled residents (Resident 1) who had a change in condition.This failure had the potential for Resident 1 to experience discomfort and further deterioration in health condition.Findings:According to the admission Record, Resident 1 was admitted to the facility on [DATE] and discharged on 6/3/26 with diagnoses which included vascular dementia (a decline in thinking and memory skills caused by reduced blood flow to the brain) and functional quadriplegia (an inability to move due to severe disability).Per the MDS (Minimum Data Set- a federally mandated assessment tool) dated 6/3/26, Resident 1 could not be interviewed because he was rarely or never understood.During a record review, the Physician's Order dated 5/29/26 indicated Resident 1 was under hospice services (comfort-focused care for individuals who are expected to live six months or less), and was admitted to the facility for a 5-day respite stay (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-22 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to update the plan of care for one of three residents (Resident 1) reviewed for falls.This failure had the potential for Resident 1 to experience subsequent falls and/or injuries.On 8/22/25 Resident 1's facility's record was reviewed. The admission Record indicated Resident 1 was admitted on [DATE] with diagnoses which included fracture of right femur (a broken thigh bone) and generalized muscle weakness. A review of the Fall Evaluation dated 6/5/25 indicated Resident 1 was at high risk for falling. During a review of Resident 1's Progress Notes, the Fall Note dated 8/1/25 at 10:19 A.M. indicated, .found resident on the floor, left side of the bed, head slightly under the bed. When asked, [Resident 1] stated he wanted to reach his wheelchair to go to the bathroom and hit his head on the side of the bed. Assessment done, skin tear on the back of the head slightly bleeding, and pain with level of 7 on the right hip. The Progress Note indicated Resident 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-14 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Observation, Interview and Record Review, the facility failed to keep one of five sampled residents (Resident 1) safe from medication errors. This failure caused Resident 1 to receive the wrong medication and posed a risk to Resident 1's health and safety.Findings:Per the facility's admission Record, Resident 1 (Res 1) was admitted to the facility on [DATE]. Resident 1's admission diagnosis was Myasthenia Gravis (a chronic disorder that affects where nerves communicate with muscles). Per the Minimum Data Set (MDS - a resident assessment tool) assessment, Section K0520 indicates that Resident 1 had a G-Tube (a tube that goes into the stomach through the abdominal wall for nutrition, medication, and hydration) present on admission and while a resident in the facilityPer a record review of Res 1 electronic medical record (EMR) on 7/24/2025, the change of condition note dated 3/20/2025 at 4:15 P.M. LN2 documented that Resident was sitting by door disconnected from feeding tube. Nurse gave crushed meds with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-08 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medications and nutritional supplements were properly stored for 3 out of 4 medication storage rooms reviewed for medication storage and for one of four residents when:1. Resident 78 had medications unsecured at bedside,2. Station one medication room had an expired medication, and a bottle of nutritional supplement,3. Expired medications and a box of nutritional supplements were stored in the main central supply room.These failures had the potential for unsafe and ineffective use of medications and supplements with decreased therapeutic effectiveness when used past the expiration date. In addition, this failure had the potential for Resident 78's medications to be accessible to unauthorized staff and residents.Findings:1. Resident 78 was admitted to the facility on [DATE] with diagnoses including hypotension (low blood pressure) and diabetes (too much sugar circulating in the blood) according to the facility's admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-08 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure food served was in a palatable, flavorful manner, and at the preferred temperature for six residents who complained about the food's taste and temperature. The facility had a census of 50.This failure had the potential for residents to decrease meal intake and lead to weight loss.Findings:On 8/5/25, during the facility's initial tour, there were six residents who had complained that the food was not palatable and the warm food was served cold.On 8/7/25 at 11:30 A.M., the trayline was observed serving the following items: Spanish fish soup, spaghetti [NAME], garlic bread, chicken pea stuff peppers, rainbow chard, roasted beets, charred purple potatoes, sticky rice, and spinach.A review of the Hot and Cold Food Temperature Logs, dated 8/7/25, indicated that the soup was 171 degrees Fahrenheit, the main entree was 161 degrees Fahrenheit, and the milk was 36.2 degrees Fahrenheit.On 8/7/25 at 12:25 P.M., a test tray sample was conducted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-08 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure food items in the reach-in refrigerator in the kitchen had an open date, and expired food was not removed for two of two reach-in refrigerators. This failure placed residents at risk of acquiring foodborne illness. Findings:On 8/5/25 at 8 A.M., an initial tour of the kitchen area was conducted with the Dietary Aide (DA). Inside the reach-in refrigerator was a large tub of opened cottage cheese, with no indication of when it had been opened. The DA stated the food item should have had an open date written on the container. Upon further observation of the reach-in refrigerator below the cottage cheese was a pack of sliced cheese that was torn open and had a smeared black marker written on the front of the package. The date was unreadable. The DA stated that the open cheese should be dated and securely wrapped with plastic wrap or a sealable bag. The DA further stated she could not make sense of the date that was written. In addition, there was a large container of sliced peaches inside the clear container with a label…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-08 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to implement infection control standards of practice when:1. An used syringe was found on top of a resident's dresser (Resident 2), and2. A blood pressure cuff was used for multiple residents without sanitizing in between use for four of four residents observed during medication pass. This failure had the potential to spread infection amongst the residents.Findings: 1. On 8/5/25 at 10:20 A.M., during the initial tour, Resident 2 was observed lying in bed, with an indwelling catheter (flexible tube that drains urine) hooked on the side of the metal frame bed. On top of Resident 2's dresser was an unwrapped, uncovered, clear, plastic syringe. Resident 2 stated she did not know if she had an indwelling catheter or stoma (surgical opening on the body). On 8/5/25 at 10:30 A.M., a joint observation and interview was conducted with Certified Nursing Assistant (CNA) 1. CNA 1 stated she was not aware of the reason why there was a used syringe on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-08 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess a resident's ability to self-administer medications for one of one resident reviewed for self-administration of medications. (Resident 78).This failure had the potential for Resident 78 to over medicate and affect Resident 78's health and safety.Findings:Resident 78 was admitted to the facility on [DATE] with diagnoses including hypotension (low blood pressure) and diabetes (too much sugar circulating in the blood) according to the facility's admission Record.During the initial tour on 8/5/25 at 9:08 A.M., Resident 78 was sitting at the edge of the bed with the right eye closed. Resident 78 stated the nurse applied eye drops on the right eye and she (Resident 78) applied eye drops on the left eye every hour.A review of Resident 78's physician's orders in the electronic medical record (EMR) was conducted. The physician's orders indicated, Autologous [person's own cells or tissues] serum eye drops 1 drop both eye four times a day for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-08 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to provide a written and follow-up initiation of the advance directives for one of 15 sampled residents (Resident 9).This failure had the potential to prevent Resident 9's wishes from being honored.Findings:Resident 9 was admitted to the facility on [DATE] with diagnoses that included Chronic Obstructive Pulmonary Disease (lung disease), per the admission Record. Per the same document, Resident 9 was responsible for herself and had two durable powers of attorney (DPOA - a legal document that appoints someone to manage affairs if a resident becomes unable to make decisions) for healthcare and financial.A review of Resident 9's medical record was conducted. Per the History and Physical, dated 6/30/25, Resident 9 cannot understand or decide because Resident 9 had dementia (memory loss).Per the Physician Orders for Life-Sustaining Treatment (POLST), dated 6/22/24, under Section D, there was no information about the advance directive (a written statement of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-08 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident's authorized responsible party had signed the informed consent for the use of the psychotropic medication (medications that affect brain activities associated with mental processes and behaviors) prior to administering the medications for one of five sampled residents reviewed for unnecessary medications (Resident 7).This failure increases the risk of inappropriate use of psychotropic medications.Findings:Resident 7 was admitted to the facility on [DATE] with diagnoses that included Dementia (loss of memory) with agitation, per the admission Record. Per the same document, Resident 7 had a Responsible Party (RP - an individual legally authorized to make decisions on behalf of a resident).A review of Resident 7's medical records was conducted. Per the Minimum Data Set (MDS- comprehensive evaluation of a resident's health and functional status), under Section C- Cognitive Patterns, Resident 7's Brief Interview for Mental Status (BIMS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 29 citations
- Potential for harm · D2025-08-08 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to notify a resident and/or the resident's representative notices of transfer/discharge and bed hold for one of two residents reviewed for hospitalization. (Resident 45). This failure had the potential for the resident and/or the resident's representative not to have information regarding the transfer/discharge as well as bed hold rights.Findings:Resident 45 was re-admitted to the facility on [DATE] with diagnoses including displaced fracture of olecranon process (bony point of elbow) and dislocation of left shoulder joint according to the facility's admission Record.During an observation and interview on 8/5/25 at 9:15 A.M. with Resident 45, Resident 45 was observed sitting up in a wheelchair next to his bed. A floor mat was observed on the right side of the bed and Resident 45 had a dressing on the right arm close to the elbow. Resident 45 stated he had a fall in the facility in the middle of the night and sustained a skin tear on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide services to promote healing when a pressure injury (a wound caused by prolonged pressure) had developed for one of four sampled residents (Resident 3) when weekly wound assessments were not conducted and Resident 3's wound stages were not accurately assessed. These failures had the potential for Resident 3 to have delayed wound healing. Findings:A record review of Resident 3's admission Record indicated the resident was admitted to the facility on [DATE] with diagnoses which included type 2 diabetes (a condition in which the body has trouble controlling blood sugar and using it for energy), functional quadriplegia (the inability to move all limbs due to severe disability or weakness), gastro-esophageal reflux disease (a condition in which stomach contents move up into the esophagus), and a history of falling. A record review of Resident 3's Minimum Data Set (MDS- a standardized comprehensive assessment of residents' health…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-08 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement a comprehensive systematic approach to ensure effective monitoring to maintain acceptable parameters of nutritional status for 1 of 5 sampled Residents (Resident 3) when: 1. The facility did not follow their policy for change of condition (physical change-weight loss) when Resident 3 was not placed on weekly weights (measurement of body weight).2. The Registered Dietitian (RD) did not reassess Resident 3's weight loss to determine appropriate interventions.3. Resident 3's weight loss was not communicated to the physician.4. The Interdisciplinary Team (IDT- a team comprised of professionals from various disciplines who work in collaboration to address residents' needs) did not address the severe unplanned weight loss.5. Resident 3's care plan did not reflect the severe unplanned weight loss, and no interventions (an action taken to address Resident 3's weight loss) were implemented.As a result, Resident 3 experienced a severe,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-08 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to administer blood pressure medication for one of four residents reviewed for medication errors. (Resident 25)This failure has the potential to affect Resident 25's health and wellbeing. Findings:Resident 25 was re-admitted to the facility on [DATE] with diagnoses including hypertensive heart (heart condition caused by long-term high blood pressure) and chronic kidney disease according to the facility's admission Record.A medication observation was conducted on 8/7/25 at 11:23 A.M. with Licensed Nurse (LN) 2. LN 2 administered nine medications to Resident 25: bumetanide (increases urine production) 2 mg (milligrams), flecainide acetate (for irregular heart beat) 50 mg, famotidine (for stomach acid) 10 mg, vitamin C 500 mg, vitamin D3 25 mcg (microgram), multivitamin one tablet, fluticasone nasal (for allergies) spray 50 mcg, chewable aspirin 81 mg, and amlodipine (for blood pressure).A review of Resident 25's physician's orders was conducted.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-14 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure proper medication administration for one of three residents (Resident 1) observed during medication pass when a medication for an overactive bladder (a condition where there is a frequent sensation of needing to urinate) was not administered per the physician's order. This deficient practice had the potential to cause the resident harm. Findings: According to the admission Record, Resident 1 was admitted to the facility on [DATE] with diagnoses that included overactive bladder. On 11/14/24 at 9:16 A.M., a medication pass was observed with Licensed Nurse (LN) 1. Resident 1 ' s Oxybutynin Chloride (a medication to treat overactive bladder) was not available in the medication cart. A review of Resident 1 ' s Order Summary indicated, Oxybutynin Chloride ER Oral Tablet Extended Release 24 Hour 5 MG Give 1 tablet by mouth one time a day for Overactive Bladder. A review of Resident 1 ' s Medication Administration Record (MAR) dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-09 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, and interview the facility failed to ensure staff followed infection control precautions when staff were observed without face masks. This failure had the potential for the spread of infection to residents, staff, and visitors. Findings: On 9/24/24 an unanounced visit was made to the facility in response to a report of a Covid-19 outbreak. On the entrance door a sign noted the presence of Covid-19 in the facility and directed visitors to not visit if they had symptoms of illness and to wear a mask while in the facility. On 9/24/24 at 5 A.M. an observation and interview was held with LN 1. LN 1 was sitting at nursing station 1, not wearing a surgical mask. LN 1 stated there is one resident infected with Covid-19 in the facility at this time. Certified Nursing Assistant (CNA) 1 and CNA 2 were observed entering the hallway from resident rooms. CNA 1 was carrying a bag of disposable items, and put the bag into the trash receptacle in the dirty utility room. CNA 1 and CNA 1 were observed not wearing masks. On 9/24/24 at 5:06 A.M. CNA 1 and CNA 2 were interviewed.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-07 · tag F0802 — failed to prepare enough nourishing food — patternProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the kitchen staff received appropriate training in food sanitation and food safety according to standards of practice and facility policy when: 1. Three dietary aides did not demonstrate the proper method of testing the sanitizer solution used for sanitization (the process of safely removing waste to prevent disease transmission and improve hygiene) on equipment and prep surfaces to prevent cross contamination. 2. Two Cooks did not correctly verbalize the 2-step cool down process for foods that require a cool down process prior to serving. 3. Staff In-services were not being conducted by a qualified kitchen staff member with the proper credentials and to carry out in-service trainings. These failures had the potential to expose residents to bacterial contamination, that could result in food borne illnesses for all residents who consume food from the kitchen. The facility census was 50. Cross references F812. Findings: 1. A) During the initial Skilled Nursing Facility (SNF) Health center kitchen tour on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-07 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and document review, the facility failed to ensure an emergency menu with the appropriate food and water supplies was developed to meet the nutritional and therapeutic needs of the residents, according to facility policy and regulation standards. This failure had the potential to result in further compromising the nutritional and health status of the facility's 50 medically vulnerable residents, or its 97 licensed beds. Cross reference F804 Findings: During a concurrent observation and interview on 6/6/24 starting at 9:11 A.M of the facility's emergency food and water supplies, the AADM (Acting Administrator), the STD (Safety and Transportation Director), Dietary Supervisor (DS), Food and Beverage Director (FBD), Executive Chef (EC), and Sous Chef (SC) stated the facility did not have a therapeutic menu for three days to feed the facility 50 residents. The AADM, DS, and SC the facility abides with the regulations to have a 3-day food supply. The AADM stated the skilled nursing facility-health center's 3-day food supply was combined with all the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-07 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the failed to ensure food safety and sanitation practices in dietary services were maintained for food storage according to standards of practice when: 1. Two ice machines were not cleaned and maintained according to manufacturer's instructions. 2. Three ice machines and one dish machine did not have a proper air gap system to adequately prevent backflow of contaminated fluids. 3. Two reach-in refrigerators used to store facility resident food contained a brownish colored sticky grimy debris on the door gasket (inner rubber sealant that helps to create a vacuum and air-tight seal, forming a barrier to cool the inside of the refrigerator and freezer); and one reach-in refrigerator door had several black and grayish spots on the inside door panel. 4. Four green, three white and three red rubber cutting boards had white discoloration and severely worn with large cuts and groves in the center. 5. Multiple food items including individual desserts, were left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-07 · tag F0813 — patternHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and interview, the facility failed to ensure implementation of their policy regarding use and storage of foods brought in from the outside food to ensure safe and sanitary storage, handling, and consumption was followed. This failure had the potential to contaminate residents' outside food stored at the facility, which may result in foodborne illness. The facility census was 50. Findings: During a concurrent interview and observation on 6/5/24 at 4:24 P.M. with Certified Nursing Assistant (CNA) 1, at nursing station 2, CNA 1 stated outside food or food brought in by family members for residents is stored in the nursing station nourishment room in the fridge. CNA 1 stated food items must be labeled with the resident's name and date on the container to identify who the items belong to. The CNA stated that outside food items should not be kept more than a week. An observation of the nourishment room refrigerator with CNA 1 indicated a large 32-ounce bottle of unopened orange juice labeled with a room number, and best if used by 10/2023. CNA 1 stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-07 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a comfortable environment to one of 13 residents (Resident 216) when Resident 216's room temperature was 88°F (degrees Fahrenheit - unit of temperature measurement). This failure had the potential to negatively impact the resident's comfort and well-being. Findings: Resident 216 was admitted to the facility on [DATE] with diagnoses which included right knee pain and history of fall per facility's admission Record. A review of Resident 216's Minimum Data Set (MDS - assessment tool), Section C dated 6/1/24 indicated Resident 216 was cognitively intact. An observation and interview were conducted on 6/4/24 at 9:43 A.M. inside Resident 216's room. Resident 216 was observed fanning himself with a table napkin. Resident 216 stated It is hot in here. An observation and interview were conducted on 6/4/24 at 10:05 A.M. with the facility's maintenance technician (MT) inside Resident 216's room. The MT used the facility thermal gun (device to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-07 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement safe administration of medications for one of 13 residents (Resident 500) when Licensed Nurse (LN) 31 administered Resident 500's medications prepared by LN 2. This failure had the potential for unsafe medication administration and affect the resident's well-being. Findings: Resident 500 was admitted to the facility on [DATE] with diagnoses which included Parkinson's disease (disorder that affects movement), muscle weakness, and restless legs per facility's admission Record. An observation was conducted on 6/6/24 at 9:30 A.M. with LN 31 inside Resident 500's room. Resident 500 was observed asking LN 31 what medications were in the medication cup. LN 31 responded she did not prepare the medications, and will ask LN 2 what medications were prepared to be administered. An interview was conducted on 6/6/24 at 9:33 A.M. with LN 31. LN 31 stated she should have not administered Resident 500's medications because she did not prepare the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-07 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the physician's orders were implemented and the physician was notified for 3 of 13 residents (Resident 61, Resident 45 and Resident 55) when: 1. Resident 61's physician order for physical therapy (PT) was not done and was refused. 2. Resident 45's physician order for daily weights was not done and was refused. 3. Resident 55's physician order for wound treatment was not provided. These failures had the potential for further decline in the residents' health and well-being as physician's ordered treatment and services were not provided. Findings: 1. Resident 61 was admitted to the facility on [DATE] with diagnoses which included fracture (broken) of left femur (left hip) per facility's admission Record. A review of physician order dated 5/8/24 indicated Physical Therapy to treat 5 times per week for 60 days for skilled services to include Physical Therapy Evaluation . An interview was conducted on 6/6/24 at 8:37 A.M. with Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-07 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure procedures for accurate acquiring, receiving, dispensing, and administering of medications for 4 of 13 residents (Resident 314, Resident 315, Resident 316 and Resident 61) when: 1. Resident 314 and 315's pro re nata (PRN - as needed) medication for pain did not have parameters for medication administration. 2. Resident 316's medication was not administered timely per physician's order. 3. Resident 61's Zinc sulfate (supplemental mineral) was not made available and administered per physician's order. These failures had the potential for the facility to provide unsafe medication administration and inability to provide treatment to the residents. Findings 1. Resident 314 was admitted to the facility on [DATE] for diagnoses which included displaced fracture of the left olecranon process (left elbow) per facility's admission Records. A review of Resident 314's physician orders dated 5/30/24 indicated Roxicodone Oral Tablet 5 MG. Give 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-07 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility had a medication error rate of 6.67% when two medication errors occurred out of 30 opportunities during medication administration. These failures resulted in medications not given to residents in accordance with the physician's orders. Findings: 1. Resident 61 was admitted to the facility on [DATE] with diagnoses which included fracture (broken) of left femur (left hip) per facility's admission Record. Resident 61's physician's order dated 5/31/24 indicated Zinc Sulfate 220 milligrams, (mg unit of measurement) , one tablet every day for wound healing. An observation was conducted on 6/6/24 at 9:21 A.M. with License Nurse (LN) 34. LN 34 did not administer Resident 61's Zinc Sulfate during medication administration. A record review of Resident 61's Medication Administration Record (MAR) indicated, LN 34 did not administer Resident 61's Zinc Sulfate during medication administration. An interview was conducted on 6/6/24 at 3:21 P.M. with LN 34. LN 34…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-07 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure medications were securely locked inside a medication cart when a medication drawer was left open and unattended by a nursing staff. This failure had the potential for unauthorized persons to gain access to medications. Findings: During an observation on 6/4/24 at 9:27 A.M. in the facility hallway. A medication cart's drawer containing residents medications was left unlocked and unattended by a nursing staff. A joint observation and interview were conducted on 6/6/24 at 9:29 A.M. with Licensed Nurse (LN) 34. LN 34 stated the medication cart's drawer was unlocked and was unattended by staff. LN 34 further stated all medication cart's drawers should be securely locked when unattended by nursing staff to prevent unauthorized people to gain access to medications. An interview was conducted on 6/7/24 at 11:17 A.M. with the Director of Nursing (DON). The DON stated the nursing staff should always securely lock the medication carts to prevent residents and unauthorized personnel to gain access to the stored…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-07 · tag F0804 — failed to serve food at safe, palatable temperature — isolatedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure food served was in a palatable, flavorful manner that maintained the nutritional value of the menu items served. This failure had the potential to decrease residents' meal intake and contribute to weight loss. The facility census was 50. Findings: During a dining observation on 6/4/24 at 12:00 P.M., the following resident food concerns occurred: - One resident reported she did not like the food that was being served (Pizza and mashed potatoes). - One resident stated, the salad sucks. - One resident stated, the food is dry. Review of the facility's Resident Council meeting minutes dated February 2024, March 2024, and April 2024 the following dietary concerns were identified: .beef and pork at dinner to tuff [sic] to eat. Soup is not good and meat to cook [sic] or under cook. Need help with menus and get food I need [sic]. Food needs more flavor. During an interview on 6/5/24 at 4:22 PM with the resident council president (Resident 3), Resident 3 stated the meat items served at the facility seemed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ddisputed · IDR2024-06-07 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow the dietary recommendations for the finger food diet for an unsampled resident, (Resident 60), reviewed for weight loss. This failure had the potential to negatively impact Resident 60's food intake which could further impair nutrition status and lead to weight loss. The facility census was 50. Findings: A review of Resident 60's admission Record indicated the resident was initially admitted to the facility on [DATE] with diagnoses which included, paroxysmal atrial fibrillation (an irregular heart rhythm that cause symptoms of shortness of breath, pounding heart beats, and weakness). A review of Resident 60's admission Minimum Data Set (MDS, a standardized care screening and assessment tool), dated 5/10/24, indicated that Resident 60 usually made herself-understood or understood others, and had moderate impairment in cognitive (mental process involved in knowing, learning, and understanding things) skills. Resident 60 required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-07 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a staff adhered to proper infection control practice for one of 13 residents (Resident 1) when the staff did not perform hand hygiene (HH- washing hands with soap and water or use of hand sanitizer to kill microorganisms) before entering a resident's room. This failure had the potential for cross contamination (spread of germs and bacteria) and infection to residents, staff and visitors. Findings : On 6/4/24 at 9:24 A.M., an observation was conducted inside of Resident 1's room. The Medical Records Staff (MRS) entered Resident 1's room to answer the call light. The MRS did not perform HH before entering the Resident 1's room. On 6/4/24 at 9:30 A.M., an interview was conducted with the MRS. The MRS stated she should have performed HH before entering Resident 1's room. On 6/6/24 at 8:35 A.M. an interview was conducted with the Director of Staff Development (DSD). The DSD stated the MRS should have performed HH before entering Resident 1's room. The DSD further stated all staff should perform HH before…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-06-07 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews, and policy review, the facility failed to ensure kitchen equipment was maintained in safe operating condition when two reach-in refrigerators and an ice machine were not maintained according to standards of practice and facility policy. This failure had the potential to expose the facility's 50 residents to potential contaminants that could cause widespread foodborne illness. Cross Reference 812 Findings: 1. During an initial kitchen tour observation on 6/4/24 at 9:41 A.M. in the health facility, a reach-in refrigerator door gasket (a gasket helps to create a vacuum and air-tight seal, forming a barrier for the cool inside your refrigerator and freeze) was worn, with tears at the top and bottom right corners and detaching on the sides. During an observation and interview on 6/4/24 at 2:45 P.M., with the Dietary Supervisor (DS) and the Food and Beverage Director (FBD) in the health facility kitchen, the DS and FBD acknowledged the torn and detached reach-in refrigerator…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-07 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure 3 of 3 Residents were not cared for according to their physician orders and plan of care when staff failed to administer medications to treat chronic conditions, as ordered by physicians. This failure had the potential to have negative affect on residents health and placed residents at risk. Findings: On 1/26/24 a complaint was received that on 1/14/24, day shift medications were not received for a group of residents. On 2/8/24 at 4:10 P.M., an interview was conducted with the Director of Nursing (DON) the Administrator (ADM), and the Director of Staff Development (DSD). The DON stated that she was aware of two nurse call-ins (would not arrive for work) on the evening of 1/13/24, and was able to cover one shift with a nurse from a staffing agency. On 1/14/24 the DON was notified approximately 7-7:30 A.M. that the nurse from the agency had not shown up. There were two nurses on the unit for the 60 residents. The DON reports she directed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-06-08 · tag F0800 — patternProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to address the nutritional needs for three (Resident 203, Resident 11, Resident 30) of five residents reviewed for nutritional services when: 1. Resident 11 and Resident 30 were not assessed for food preferences. 2. Resident 203 was not offered an alternate meal after the resident refused the meal served and was not offered condiments to enhance the food's palatability. These failures resulted in Resident 203's continued refusals to eat the meals served by the facility, which could negatively impact the resident's health. In addition, this failure had the potential for Resident 11 and Resident 30 to have decreased food intake, which could lead to weight loss. Findings: 1a. Resident 11 was admitted to the facility on [DATE] with diagnoses of an intertrochanteric fracture of left femur (thigh bone) and falls per the facility's admission record. Resident 11 was observed at Resident Council on 6/6/23 at 10 A.M., in her wheelchair and dressed and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-08 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure that all food items were labeled and dated. In addition, the facility did not ensure that there were no expired food items. This failure had the potential for residents to become ill due to increased bacteria growth in the food, and/or have decreased food intake leading to weight loss due to poor food palatability. Findings: An initial tour/observation of the facility's main kitchen was conducted on 6/5/23 at 9:00 A.M., with the facility's Executive Chef (EC). In the walk-in refrigerator, there was a container of pickled ginger with an expiration date of 6/4/23; and a 3 lb. bucket of blueberry muffin mix with an expiration date of 6/4/23; and a container of wilted celery with no use by date. In the dry storage area, there were five (5) 24 ounce cans of tomato soup with a use by date of 6/4/23; the following dry spices had an expiration date of 4/23: herbs de Provence; cream of tartar; whole cloves; ground turmeric; star anise; coriander; oregano; onion powder; chipotle; and lemon pepper. In addition,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-08 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement their policy and ensure one of 13 sampled residents (Resident 2) who kept medications at bedside had a physician order, care plan, and an Interdisciplinary Team (IDT, a group of staff meeting and working together for the benefit of the resident) assessment to determine if safe and clinically appropriate for the resident to self-administer medications. These failures had the potential to result in unsafe medication administration and could have allowed other residents to access unlocked medications. Findings: A review of Resident 2's medical record indicated she was admitted to the facility on [DATE]. During a medication pass observation for Resident 2 on 6/5/23, at 9:15 A.M., Licensed Nurse (LN 24) was observed administering six medications including baclofen (used to treat muscle spasms) tablet, FeroSul (an iron supplement) tablet, amlodipine (used to treat high blood pressure) tablet, loratadine (used to treat allergies) tablet, vitamin B12…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-08 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure physician notification regarding a significant weight loss for 1 of 5 residents reviewed for weight loss (Resident 203). This failure had the potential for delayed treatment plan for the resident. Findings: Resident 203 was admitted to the facility on [DATE] with the diagnosis of Hemiplegia (severe or complete loss of strength) and Hemiparesis (weakness or the inability to move on one side of the body) following Cerebral Infarction (the disrupted blood flow to the brain, also known as a stroke), according to Resident 203's admission Record. During observation and interview with Resident 203 on 6/5/23, at 10:40 A.M., Resident 203 was in bed with food untouched on her breakfast tray. Resident 203 stated she disliked the food served at the facility. Resident 203 stated the food was always bland. Resident 203 stated her family brought in food from home and had to request for staff to bring it in. Resident 203 stated she had lost weight…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-08 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement a resident's care plan related to weight monitoring for one of 13 residents reviewed for care plans. (Resident 203). This failure resulted in Resident's 203's weekly weights to not be monitored weekly as planned, which could result in a delayed identification of a weight change. Findings: Resident 203 was admitted to the facility on [DATE] with the diagnosis of Hemiplegia (severe or complete loss of strength) and Hemiparesis (weakness or the inability to move on one side of the body) following Cerebral Infarction (the disrupted blood flow to the brain, also known as a stroke), according to Resident 203's admission Record. During observation and interview with Resident 203 on 6/5/23, at 10:40 A.M., Resident 203 was in bed with food untouched on her breakfast tray. Resident 203 stated she disliked the food served at the facility. Resident 203 stated her family brought in food from home and had to request for staff to bring it in.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-08 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide treatment in accordance with the facility's policy and procedure when physician's orders were not clarified for one of 13 sampled residents (Resident 23). During medication administration, five medications were administered by mouth when the physician's orders were written to be given via a G-Tube (gastrostomy tube, a tube inserted through the belly that brings nutrition or medications directly to the stomach). This failure had the potential for not meeting Resident 23's therapeutic needs and had the potential of causing aspiration (breathing in medication or fluid into the lungs), which could lead to serious lung problems such as pneumonia (lung infection). Findings: During a medication pass observation for Resident 23 on 6/6/23, at 7:54 A.M., Licensed Nurse (LN 21) was observed preparing 12 medications which included one aspirin (used to prevent blood clot) chewable tablet, two atenolol (used to treat high blood pressure) tablets, one-half losartan (used to treat high blood pressure) tablet, one…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-08 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure controlled medications (those with high potential for abuse and addiction) were fully accounted when a random controlled medication use audit for one of four sampled residents (Resident 8) did not reconcile. The medication was signed out of the controlled drugs accountability sheet (Count Sheet, an inventory sheet that keeps record of the usage of controlled medications) but not documented on the Medication Administration Records (MAR) to indicate it was given to the resident. This failure had the potential to result in misuse or diversion (the illegal distribution or abuse of prescription drugs or their use for purposes not intended by the prescriber) and inaccurate accountability of controlled medications. Finding: The controlled medication Count Sheets for four random residents receiving controlled medications were requested for review during the survey. Resident 8 had a physician's order for oxycodone (a controlled medication for pain) 7.5 milligrams (mg, unit of measurement) tablet, give 1 tablet by mouth every…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-08 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to request a medication regimen review (MRR) following changes in condition (worsening of an existing problem or the emergence of new signs or symptoms, such as falls); and failed to ensure the consultant pharmacist (CP) identified potential medications contributing to falls and make recommendations to the facility for reduction or discontinuation of one of the medications during the monthly MRRs for one out of two sampled residents (Resident 28). This failure had the potential for medications not being optimized for best possible health outcome, and unnecessary or prolonged use of medications which could lead to medication adverse effects (such as falls) for the resident. Findings: A review of the hospital History and Physical (H&P), dated 9/10/22, the H&P indicated, Resident 28 Fell at her memory care facility .and subsequently hit the back of her head. She presented to the emergency room .and was found to have a .subdural hematoma [a serious condition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to LIFE CARE SERVICES — 43 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 2 of 5 | 4.1 | -2.1 vs chain |
| Health inspection | 2 of 5 | 3.7 | -1.7 vs chain |
| Staffing | 4 of 5 | 4.4 | -0.4 vs chain |
| Quality measures | 4 of 5 | 4.0 | ≈ chain avg |
The other 42 homes this chain runs (chain average 4.1★, per CMS)
Showing 40 of 42; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| CASA DE LAS CAMPANAS, INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 09/15/2006 |
| LIFE CARE COMPANIES LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 03/29/2010 |
| CITY NATIONAL FINANCING, INC. | Organization | 5% OR GREATER SECURITY INTEREST | — | since 09/01/2020 |
| D'ADOLF, STEVE | Individual | CORPORATE DIRECTOR | — | since 02/28/2025 |
| HAINES, CARL | Individual | CORPORATE DIRECTOR | — | since 12/06/2023 |
| JOHNSON, DAVID | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | — | since 08/31/2006 |
| MAEZZE, MARITZA | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | — | since 10/16/2023 |
| MCLEAN, BRIAN | Individual | CORPORATE DIRECTOR | — | since 04/17/2024 |
| PERTELLE, VERNON | Individual | CORPORATE DIRECTOR | — | since 12/01/2021 |
| PIANKOFF, JANETTE | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | — | since 12/01/2021 |
| ROTH, JAMES | Individual | CORPORATE DIRECTOR | — | since 12/05/2017 |
| SEIFERT, JAMES | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | — | since 01/01/2021 |
| TANNER, MEGAN | Individual | CORPORATE DIRECTOR | — | since 03/01/2025 |
| WILLS, JAMES | Individual | CORPORATE DIRECTOR | — | since 04/10/2024 |
| LIFE CARE SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/1997 |
| FINCH-DOMINY, KIMBERLY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 01/04/2008 |
| HARRIS, BROOKE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/22/2024 |
| RAJPER, SALEEM | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 11/01/2015 |
CMS files one row per role, so the 25 rows in the source record cover these 18 parties — each is shown once here with every role it holds. Nothing is omitted.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
CMS lists this home as Medicare-certified only — it is not Medicaid-certified, so it generally cannot accept Medicaid as payment for a long-term stay. That makes it one of roughly 545 homes nationally where a Medicaid-funded placement is not an option. If you expect to rely on Medicaid, ask the home directly before you tour, and see the California Medicaid page for homes that do.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555362. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.