Radford Green
960 Audubon Way, Lincolnshire, IL 60069 · For profit - Limited Liability company · 84 certified beds · (847) 876-2401 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- a high payroll-based staffing rating (5/5)
- lower-than-typical staff turnover (36% vs 45% nationally) — better care continuity
- it has an abuse, neglect, or exploitation citation (F0602), cited May 2025
- it has 7 actual-harm citations
- a high number of inspection citations overall (28) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $206,689 in federal fines (most recent 2026-03-31)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 5 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 4 to 5 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 9.3% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 7.9% | 6.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.6% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 7.4% | 54.2% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 0.0% | 3.1% | 3.3% | check this* — see note marked star below the table |
| Long-stay residents whose ability to walk worsened | 5.8% | 14.3% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 12.9% | 18.3% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 86.5% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.1% | 4.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 16.2% | 20.6% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 28.1% | 21.7% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 1.5% | 2.2% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 77.1% | 63.1% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 23.4% | 26.1% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 10.5% | 13.9% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.04 | 2.02 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 0.70 | 2.22 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
71.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 777 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 45.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 414 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.98 therapist hours per resident per day in 2026Q1 — more than 97% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 19% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 71.8%CMS range 67.8–75.1 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 13.1%CMS range 10.4–14.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 45.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 44.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 38.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 99.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 99.1% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 98.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.4% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 5.2%CMS range 3.5–6.8 | 7.1% | Oct 2023–Sep 2024 | better than U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.83 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 84 beds and averages 79.9 residents a day — about 95% occupied, or roughly 4 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 5.41 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.39 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 3.02 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 5.08 hrs/resident/day on weekends vs 5.55 on weekdays — 8% thinner on weekends. RN hours go from 1.46 to 1.20 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 36% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
28 citations, most serious first. The 17 most serious are shown; the remaining 11 are one tap away and print in full.
- Actual harm · G2026-04-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide timely incontinence care for residents who require extensive assistance with activities of daily living for 2 of 18 residents (R4 and R42) reviewed for activities of daily living in the sample of 18. This failure resulted in R4 developing MASD (Moisture Associated Skin Damage) with open wounds to the sacral area. The findings include: 1.R4's Minimum Data Set assessment dated [DATE] shows that his cognition is severely impaired, is always incontinent of urine and stool and is dependent on staff for toileting and personal hygiene. On 4/13/26 at 10:44 AM, V16 (Certified Nursing Assistant/CNA) went in to provide incontinence care to R4. R4's incontinence brief was saturated and the sheet underneath R4 was wet. R4's buttock was reddened and had multiple open wounds present. V16 said that R4 was last changed with the help of the night shift around 6:45-7:00 AM. On 4/14/26 at 2:06 PM, V17 (CNA) said that all incontinent residents should be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-03-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a resident's safety while providing cares which applies to 1 of 4 residents (R1) reviewed for safety in a sample of 4. This failure resulted in R1 falling out of bed and receiving a fracture.The findings include:R1's admission Record printed on 3/30/26 showed R1 was readmitted to the facility on [DATE] with diagnoses which include hemiplegia and hemiparesis affecting the right dominant side, multiple neoplasm sites, lack of coordination, and abnormalities of gait and mobility.R1's Minimum Data Set, dated [DATE] showed R1 has a cognitive deficit and needs partial to substantial assistance with activities of daily living (ADLs) of self-care. These areas of self-care include turning in bed, showering/bathing, toileting, dressing, and personal hygiene.The facility's Final Incident Report dated 3/8/26 Showed on 3/4/26 R1 was receiving incontinent care, turned to R1's right side away from the caregiver, and fell out of the bed. This…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-02-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure resident coffee was served at a safe temperature. This failure resulted in R57 receiving second degree burns to her right arm. The facility also failed to ensure fall preventative measures were in place for a resident. This applies to 2 of 6 residents (R57 & R28) reviewed for safety and supervision in the sample of 34. The findings include: 1. The Nurse's Notes for R57 showed, 1/6/25 at 12:19 AM - This writer was called to resident's room by CNA (Certified Nursing Assistant). Resident had spilled coffee on right arm. Right arm noted to have 2 reddened area with shiny skin, no blisters noted. Right forearm open area 3 cm (centimeters) x 2 cm, right elbow 5 cm x 8 cm. Cool water applied to right arm. DON (Director of Nursing) and supervisor made aware. Spoke with .physician assistant. New orders given and endorsed. Tylenol given for pain. Dressing applied per order/change daily. 1/6/25 at 12:23 AM - Dressing clean, dry, and intact.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-08-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a resident (R1) was assessed in a timely manner after being lowered to the ground during a mechanical lift transfer on 7/26/24 at 5:30 AM which resulted in a left hip fracture. The facility failed to notify the physician in a timely manner and provide ongoing nursing assessments from the time of the incident on 7/26/24 at 5:30 AM through 8/1/24 when R1 was transported to the emergency department for evaluation and treatment of a left hip fracture. These failures resulted in R1 not receiving required medical evaluations and treatment after being lowered to the ground when she was falling from a mechanical lift on 7/26/24. This applies to one of three residents (R1) reviewed for injury in the sample of three. The findings include: The facility face sheet for R1 shows diagnoses to include fibromyalgia, Atrial Fibrillation, congestive heart failure and dementia. The facility assessment dated [DATE] shows R1 to have severe cognitive impairment and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-08-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to safely transfer a resident using a mechanical lift. This failure resulted on R1 sustaining a femur fracture requiring surgery. This applies to one of three residents reviewed for safety in the sample of three. The findings include: The facility face sheet for R1 shows diagnoses to include fibromyalgia, Atrial Fibrillation, congestive heart failure and dementia. The facility assessment dated [DATE] shows R1 to have severe cognitive impairment and required maximum staff assistance with bed mobility and transfers. The final report dated 7/31/24 for a bruise of unknown origin shows upon further investigation it was discovered that the resident was being transferred by a sit to stand lift for a shower. During the transfer, R1 became agitated and began to come out of the sit to stand sling. The report shows this staff lowered the resident to the floor. The sling caused pressure to the left shoulder which developed into a bruise. An additional follow-up, post…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-05-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to supervise a cognitively impaired resident (R1) while being toileted which resulted in R1 falling off the toilet and requiring emergent transport to a local hospital where she was admitted with diagnosis of a basal ganglia hemorrhage (brain bleed) and a frontal scalp hematoma. This failure applies to 1 of 3 residents (R1) reviewed for safety and supervision in the sample of 3. The findings include: R1's admission nursing note dated 4/26/24 showed R1 was admitted to the facility with a diagnosis of CVA (cerebrovascular accident/stroke) which resulted in weakness to R1's right arm and right leg. R1 was nonverbal due to her stroke. The note showed, Per POA (power of attorney), patient is a fall risk and will attempt to get out of bed. R1's nursing note dated 4/27/24 showed facility staff found R1 attempting to get out of bed without assistance. R1's care plan dated 4/26/24 showed R1 was at risk for falls due to her impaired cognition, poor safety awareness,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-03-13 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to administer a resident's post-surgical pain medication as ordered for 1 of 7 residents (R326) reviewed for pain management in the sample of 18. This failure resulted in R326 experiencing severe pain overnight (approximately 7-10 hours) on 3/8/24-3/9/24. The findings include: R326's Face Sheet shows R326 has admitting diagnoses including fusion of spine in the lumbar region, encounter for surgical aftercare following surgery on the nervous system, presence of other vascular implants and grafts, spondylolisthesis in the lumbar region, spinal stenosis in the lumbosacral region, and low back pain. R326's hospital discharge paperwork dated 3/8/24 shows that R326 had an order for Oxycodone (narcotic analgesic) 5 mg every 4 hours for pain management. R326 last received 10 milligrams (mg) of Oxycodone at 5:15 PM on 3/8/24, before being discharged from the hospital. R326's Face sheet shows that R326 was admitted to the facility at 7:10 PM on 3/8/24. On 3/12/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-15 · tag F0640 — patternEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure discharge MDS (Minimum Data Set) assessments were completed for discharged residents. This applies to 4 of 4 residents (R29, R54, R81, R83) reviewed for resident assessments in the sample of 18. The findings include: 1.R29's face sheet shows she was admitted to the facility on [DATE] and discharged on 12/28/25. On 4/15/26, R29's MDS shows her discharge assessment was not completed (greater than 100 days). 2. R54's face sheet shows she was admitted to the facility on [DATE] and discharged on 03/16/26. 3. R81's face sheet shows she was admitted to the facility on [DATE] and discharged on 3/20/26. 4. R83's face sheet shows she was admitted to the facility on [DATE] and discharged on 3/20/26. The facility's MDS report provided on 4/15/26, shows R54, R81, R83's discharge assessments were not completed/submitted within 14 days of discharge. On 4/15/26 at 10:05 AM, V10 (MDS Nurse) said the facility has certified 84 beds. If there are more residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to identify, assess and implement treatment after a resident developed a stage two pressure ulcer, failed to ensure pressure ulcer prevention interventions were in place and failed to ensure low air loss mattresses were functioning and set to the appropriate settings for 4 of 7 residents (R1, R4, R11 and R42) reviewed for pressure ulcers in the sample of 18. The findings include: 1.On 4/13/26 at 2:58 PM, V16, (Certified Nursing Assistant/CNA) and V17 (CNA) went provided incontinence care to R42. R42 had an open wound on her coccyx. There was no dressing present on the wound or in the incontinence brief. On 4/14/26 at 2:00 PM, V21 (Registered Nurse) and V9 (Clinical Nurse Manager) went into R42's room to do a skin check. R42 still had the open wound to her coccyx with no dressing in place. V21 stated, That must be new because it was not there earlier. This surveyor notified V21 that it was there on 4/13/26. V21 stated, No one told me about it. There was no documentation regarding R42's coccyx wound from when it was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-15 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to follow the menu during the noon meal for residents on a pureed diet. This applies to 5 of 5 residents (R11, R23, R42, R91 and R6) reviewed for dietary services in the sample of 18. The findings include: On 4/13/26 at 10:55 AM, V5 (Cook) prepared the pureed meal using the food processor including bean soup, BBQ chicken, cowboy beans, pea onion salad and coffee cake. On 4/13/26 at 12:38 PM, the lunch service began on the second floor. Staff came to the serving window and verbally requested a resident's tray (pureed/regular). V5 was plating and serving the meals. The puree residents were served BBQ chicken, cowboy beans and mashed potatoes. The puree soup was not served to all the puree residents. The puree pea salad and coffee cake were not served. The puree pea salad and puree coffee cake were sitting on the prep table behind the serving table with plastic wrap in place during the noon meal service. At 1:37 PM, V4 (Dietary Manager) said the puree meal should receive what's on the menu including puree soup, BBQ…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-15 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure the puree noon meal was a smooth consistency for residents on a pureed diet. This applies to 5 of 5 residents (R11, R23, R42, R91 and R6) reviewed for therapeutic diets in the sample of 18. The findings include: On 4/13/26 at 10:55 AM, V5 (Cook) prepared the noon puree meal adding cubed chicken adding eight ladles of BBQ sauce, one ladle of hot water and unmeasured amount of thickener in the food processor and blended. V5 then placed the puree BBQ chicken in the steam pan it appeared thick and lumpy. V5 then pureed the cowboy beans in the food processor and added unmeasured amount of thickener. On 4/13/26 at 11:44 AM, V5 said the puree consistency should be smooth like pudding. If you add too much thickener, it will be thick. On 4/13/26 at 1:50 PM, this surveyor sampled the puree meal including the pureed BBQ chicken and cowboy beans. Both items appeared lumpy on the plate. The puree BBQ chicken and cowboy beans were not a smooth consistency. Small gritty pieces that required chewing were present. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-15 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure daily weights were performed as order for residents with congestive heart failure and failed to perform and document a wound assessment for a resident with a new wound. This applies to 3 of 18 residents (R4, R13 and R108) reviewed for quality of care in the sample of 18.The findings include:1.On 4/13/26 at 2:22 PM, R4 had a dressing on his upper back dated 4/13/26. R4's Nursing Notes dated 4/8/26 shows, Resident noted to have a small open area to midback. Cleaned with NS (normal saline), patted dry, covered with clean and dry dressing. Resident denies pain to area. The facility was unable to provide any additional wound assessment documentation for R4's back wound that provided characteristics of the wound and measurements. R4's Wound Evaluation and Management Summary dated 4/15/26 shows that R4 has a non-pressure wound of his left upper back measuring 0.6 centimeters (cm) x 0.6 cm x 0.1 cm with moderate serous exudate. On 4/14/26 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-15 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure a resident was assessed by a dietician after a significant weight loss for 1 of 3 residents (R11) reviewed for weight loss in the sample of 18. The findings include: R11's face sheet shows she has diagnoses including Alzheimer's Disease with early onset and dysphagia. R11's current Care Plan shows she is dependent on staff for feeding assistance, she is at risk for nutritional deficit and should be seen by the dietician. The Care Plan also shows R11 has transitioned to hospice care. R11's weight summary shows she weighed 89.4 pounds (lbs.) on 1/28/26 and on 2/22/26 she weighed 83.0 lbs. which is a 6.4 lb. 7.16% weight loss in less than 1 one month.On 3/1/26 R11 weighed 87.6 lbs. and on 3/7/26 she weighed 76.2 lbs. which is a 11.4 lb. 13.01% weight loss in one week. On 4/14/26 and 4/15/26 all dietary notes and assessments for the past 6 months for R11 were requested. The facility provided dietary progress notes completed by V15 (Registered Dietician) which shows R11 was assessed on 10/24/25 and the next…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-15 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure a resident's head of bed was elevated while tube feeding was being administered for 1 of 3 residents (R4) reviewed for tube feeding management in the sample of 18.The findings include:On 4/13/26 at 10:44 AM, V16, (Certified Nursing Assistant/CNA) went into R4's room to provide incontinence care. R4 had tube feeding running. V16 lowered R4's head of the bed to a flat position. V16 then started incontinence care. At 10:49 AM, V16 left the room to get help with care and left R4's head of the bed lowered. At 11:04 AM, V16 returned to the room and continued providing incontinence care with the head of the bed still in the flat position and the tube feeding still running.On 4/14/26 at 2:06 PM, V17 (CNA) said that if a resident is getting tube feeding, the head of the bed should always be elevated. V17 said that if the head of the bed needs to be lowered to provide care, the CNA should notify the nurse so they can stop the feeding while the care is being provided. R4's Current Care Plan shows that he requires…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-15 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure the required Personal Protective Equipment (PPE) was worn when providing care to residents on Enhanced Barrier Precautions (EBP) and failed to handle oxygen tubing in a manner to prevent cross contamination for 3 of 18 residents (R24, R4, R107) reviewed for infection control in the sample of 18. The findings include: 1. R24's face sheet shows she has diagnoses including dementia and dysphagia. R24's active Care Plan shows she is incontinent of both bowel and bladder and is dependent on staff for care. R24 has a pressure injury to her coccyx which requires wound care, and is on Enhanced Barrier Precautions due to having a wound. On 4/13/26 at 9:35 AM, there was a sign posted on R24's door indicating that providers and staff must wear gloves and gowns for high contact resident care including dressing, changing linen, providing hygiene and changing briefs. There was a plastic bin outside of R24's doorway that had PPE supplies inside…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-01 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure a resident was free from misappropriation of funds. This applies to 1 of 3 residents (R1) reviewed for misappropriation of funds in the sample of 13. The findings include: The facility's reported incident: Misappropriation of Funds report dated March 7, 2025, shows, On 3/3/2025, R1 reported to the night nurse, during early morning rounds, that his (name of card) credit card was stolen The same report shows, both R1 and V24 (R1's son) were interviewed. The son (V24) stated that his father texted him early Saturday morning (3/1/25) to inform him that the credit card was missing. Resident (R1) told the son that he could not sleep so he was checking his accounts. The resident noticed that there was a charge on his (name of card) for $57.28. He immediately canceled the credit card and called (name of card) to inquire about the charge. The credit card company told him that the card was used for a purchase at a local liquor store in northern Illinois on 2/28/25. (Name of card) was unable to give a time the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-02-20 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure food temperatures were monitored for meals prior to service for all 76 residents residing in the facility. The findings include: The CMS (Centers for Medicare and Medicaid services) form 671, dated 2/18/25, documents 76 residents reside in the facility. On 2/18/25 at 10:00 AM, V7 (Dining Director) said the food temperatures are initially taken by the dietary aide in the kitchen. The food is then sent up to the 2nd and 3rd floors to be placed on a steam table and then plated directly before giving to the residents. V7 said the temperatures are logged into the book on each of the pantry log books and the temps are transferred to the main logbook. Each of the food items should have 2 temperature readings, one is done in the kitchen, and the second temperature from the pantry. The temperature monitoring sheets were reviewed for the week of 2/2/25 to 2/8/25 for the 2nd and 3rd floor pantries. The 2nd floor readings show on 2/2/25 only 1 temperature for dinner, 2/6/25 no dinner temperatures, 2/7/25 lunch 1 temperature, no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 11 citations
- Potential for harm · D2025-02-20 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the failed to ensure controlled substances were disposed of in a safe manner for 3 of 3 residents (R22, R296, R297) reviewed for controlled medications in the sample of 34. The findings include: 1.) R296's face sheet documents she was admitted to the facility on [DATE] for aftercare following joint replacement. The February 2025 Physician Order Sheet shows and order for Tramadol (a controlled pain medication) 50 milligram (mg) tablet every 6 hours as needed for pain. R297's face sheet documents she was admitted to the facility on [DATE] for a fracture of unspecified part of the neck of the right femur. The February 2025 Physician Order sheet shows an order for oxycodone (a controlled pain medication) 5 mg every 6 hours as needed for pain. On 2/20/25 at 9:28 AM, the medication cart on 3 west was reviewed for narcotic controlled medications. V6 (Registered Nurse/RN) opened the locked narcotic box. Medication cards for R296 and R297 were observed to have controlled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-20 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure PPE (Personal Protective Equipment) was worn in a manner to prevent cross contamination for 1 of 1 resident (R28) reviewed for infection control in the sample of 34. The findings include: On 2/18/25 at 12:27 PM, R28 had signs on her door stating she was on droplet precautions. The signs showed full PPE was needed in the room including gowns, gloves, face shields, and N95 masks. The signs showed the correct manner to don and doff the PPE items. The signs stated to remove the gown, gloves, N95 mask, and eye protection after exiting the room. On 2/19/25 at 9:31 AM, R28 was in bed and yelling out for help. V7 and V10 (RN-Registered Nurses) donned gowns, gloves, face shields, and N95 masks then entered the room. R28 was confused and agitated. V10 exited room and removed her gown and gloves at the room door. V10 continued to wear her face shield and N95 mask down the hallway. V10 was interviewed while leaning on the wound treatment cart and again in the nurse's charting room. V10 stated R28 was on isolation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-21 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to assess and identify open areas to the right and left buttocks, this failure resulted in R1's open areas becoming full thickness for 1 of 3 residents (R1) reviewed for pressure injury in the sample of 3. The finding include: R1's Physician Order Sheet printed on 1/21/25 show R1 was admitted to the facility on [DATE] with diagnoses of pancreatic cancer, Type 2 diabetes, and chronic kidney disease. R1's facility assessment dated [DATE] show R1 has no cognitive impairment. (BIMS-15) R1's Braden scale (predicting of risk of pressure injury) dated 12/20/24 show R1 is at risk to develop a pressure injury. R1's skin admission assessment dated [DATE] show R1 had redness to his bottom but no open areas. On 1/21/25 at 9:10 AM, R1 said he was having so much pain in my bottom, I was complaining about it, until they saw that I had an open sore while they were cleaning and changing me. R1 said he did not have any wounds on his bottom when he first came…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-21 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a resident's sink faucet was in working order for 1 of 3 residents (R1) reviewed for environmental services in the sample of 3. The findings include: R1's facility assessment dated [DATE] show R1 has no cognitive impairment-(BIMS of 15) On 1/21/25 at 9:10 AM, R1 was in bed alert and pleasant. R1 said it took the staff, days before they were able to fix his sink faucet. There was no water coming out since the faucet was broken. R1 said there was no water to brush his teeth. Staff had to get the water from outside. A document entitled Maintenance work order dated 1/10/25 (Friday)-Faucet in room XXX-Faucet is broken in the sink in room XXX. The same document show, Priority .same day. On 1/21/25 at 12:44 PM, V4 (Registered Nurse Weekend Supervisor) said last Saturday 1/11/25 it was reported to her that the faucet in R1's room was still broken. R1's wife was also in the room at that time and was asking when it will be fixed. V4 said she notified V3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure staff safely assisted and supervised a resident while showering. This applies to 1 of 3 residents (R1) reviewed for safety in the sample of 3. The findings include: R1's face sheet shows he is a [AGE] year-old male admitted to the facility on [DATE]. R1's diagnoses including neoplasm of the brain, muscle weakness, aphasia, cognitive communication deficit, history of falling, cerebral infarct, and unspecified convulsions. R1's Minimum Data Set assessment dated [DATE] shows severe cognitive impairment, has limited range of motion with impairments to one side affecting his upper and lower extremity, and dependent on staff for showers/bathing. On 01/07/25 at 9:49 AM, R1 was observed in a high back wheelchair located near the nurse's station in the hallway. R1 was leaning forward and back repeatedly in his wheelchair. R1 was alert to self only. R1 said he fell but does not recall the details of the fall. On 01/07/25 at 9:52 AM, V3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-12 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to notify a resident of a change of her medication to 1 of 3 residents (R1) reviewed for notification in the sample of 3. The findings include: R1's facility assessment dated [DATE] show R1 has no cognitive impairment. On 11/12/24 at 9:20 AM, R1 was sitting in her wheelchair with dressing on both of her lower legs. R1 said she always have pain due to chronic wounds since 2018. R1 said her choice of pain medication was Norco. Norco takes the edge off. R1 said around the first week of November was when she noticed some trembling after taking her pain medications. R1 said early morning (around three in the morning) she would ask for her pain medication and after taking her pain medication then she gets the trembling feeling again. R1 said she thought the nurse was substituting her Norco to extra strength Tylenol since they are both white and elongated in shaped. Finally, she asked the nurse-was she really being given Norco? That was when she was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-03-13 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to take and record food temperatures prior to serving. The facility also failed to serve carrots and French fries at safe temperatures. This failure has the potential to affect all 68 residents in the facility. The findings include: 1. On 3/11/24 at 12:35 PM, V14 (Dietary Aide) and V15 (Prep Cook) began setting up lunch in the second-floor kitchenette. V14 took the temperature of the vegetable soup, sloppy joe, carrots, and French fries. The soup was at 178 degrees Fahrenheit (F), the sloppy joe was at 162.3 degrees F, the carrots were at 126 degrees F, and the French fries were at 106 degrees F. V14 did not take the temperature of the mashed potatoes, pureed vegetable soup, pureed carrots, pureed meat, gravy, or hot dogs prior to service. On 3/11/24 at 12:40 PM, V14 and V15 began plating lunch and serving the residents. The carrots and French fries were not heated up prior to service. The Centers for Medicare and Medicaid Services form 671 dated 3/11/24 shows there are 68 residents residing in the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-03-13 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to allow dishes washed in the three-compartment sink to remain submerged in the sanitizer solution for at least one minute. This failure has the potential to affect all 68 residents in the facility. The findings include: On 3/11/24 at 10:59 AM, V12 (Kitchen Supervisor) started to puree the vegetable soup for lunch. When V12 finished the vegetable soup, V12 took the blender pitcher and blender lid to the three-compartment sink. V12 proceeded to rinse the pitcher and lid with the overhead sprayer, wash the pitcher and lid in the first sink, rinsed the pitcher and lid in the second sink, and brought the pitcher and lid to the third sink to sanitize. When at the third sink, V12 dipped the pitcher and lid into the water, scooping water into the pitcher and lid, then dumped the water out of the pitcher and lid. V12 repeated this process in the third sink for about fifteen to twenty seconds, and then placed the pitcher and lid on a drying rack next to the dish machine. On 3/11/24 at 11:14 AM, V12 grabbed a white towel…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-13 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure staff fed residents in a dignified manner for 1 of 18 residents (R58) reviewed for dignity in the sample of 18. The findings include: During the dining observation on 3/11/24 at 1:28 PM, V4 (Certified Nursing Assistant/CNA) stood next to R58 as she fed her. On 3/13/24 at 9:33 AM, V6 (CNA) said when a resident is being fed, we should talk to the resident and explain what you're doing, and always sit with them. V6 said you cannot stand and feed a resident; it's for their dignity. R58's Face Sheet (printed on 3/12/24) shows she is an [AGE] year-old female admitted to the facility on [DATE]. R58's Minimum Data Set Assessment (undated) provided by the facility shows R58 is dependent on staff for eating. The facility's Dignity Policy (revised February 2021) shows when assisting a resident with care, they are supported in exercising their rights. For example, residents are provided with a dignified dining experience.
- Potential for harm · D2024-03-13 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure a resident's urinary catheter bag was kept off the floor to prevent infection. This applies to 2 of 4 residents (R63, R34) reviewed for catheters in a sample of 18. The findings include: 1. R63's Face sheet printed on 3/12/24 shows that R63 is an [AGE] year old male who was admitted to the facility with diagnoses which include: urinary tract infection and retention of urine. On 3/11/24 at 10:20 AM, R63 was in his room sitting in his wheelchair. R63's catheter bag was hanging under his wheelchair with the bottom of the bag dragging across the floor as R63 propelled his wheelchair in the room. The catheter bag has a flap covering the side view of the urine but does not have an enclosed bag keeping the urine collection bag off the floor. On 3/11/24 at 11:50 AM, R63 was in the dining room eating the noon meal. R63's catheter bag was in the same hanging position with the bottom of the bag touching the floor. On 3/12/24 at 9:25 AM, R63…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to assess pressure wounds upon admission. This applies to 2 of 3 residents (R1, R3) reviewed for wounds in the sample of 3. The findings include: 1. R1's Face Sheet showed an admission date of 10/30/23 (Monday) and a discharge date of 11/20/23. R1's Face Sheet showed diagnoses to include rhabdomyolysis (multiple medical conditions resulting from the breakdown of muscle tissue), urinary tract infection, muscle weakness, and morbid obesity. On 11/28/23 at 11:11 AM, V4 (Wound Care Nurse) stated a wound assessment would include a classification of the wound, wound measurements, wound bed description, and drainage. V4 stated himself and the other wound care nurse, V3, do not do wound assessments and neither do the floor nurses. V4 stated he has not been trained on wound assessments and he does not know when or how often they should be done. V4 said R1 had pressure wounds to her buttocks and right heel wound, which developed at home when R1 was left on a commode or bed pan for more than a day. V4 stated the first wound assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$206,689 in federal fines across 5 penalties. 2 Medicare payment denials on record.
- $19,635 — penalty dated 2026-03-31
- $118,260 — penalty dated 2026-03-31
- $38,353 — penalty dated 2025-02-20
- $21,450 — penalty dated 2024-08-09
- $8,991 — penalty dated 2024-03-28
- Medicare payment denial — starting 2026-04-18 for 68 days
- Medicare payment denial — starting 2025-03-14 for 10 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to LIFE CARE SERVICES — 43 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 5 of 5 | 4.1 | +0.9 vs chain |
| Health inspection | 3 of 5 | 3.7 | -0.7 vs chain |
| Staffing | 5 of 5 | 4.4 | +0.6 vs chain |
| Quality measures | 5 of 5 | 4.0 | +1.0 vs chain |
The other 42 homes this chain runs (chain average 4.1★, per CMS)
Showing 40 of 42; lowest-rated first.
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| SENIOR LIVING VII OPERATOR HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 08/03/2018 |
| CHICAGO CCRC PARTNERS II LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 08/03/2018 |
| DAVID REIS SUB S TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 08/03/2018 |
| SENIOR CARE ARCAPITA I LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 08/03/2018 |
| SENIOR LIVING VII HOLDING COMPANY LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 08/03/2018 |
| SENIOR LIVING VII INVESTOR CORP | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 08/03/2018 |
| SENIOR LIVING VII SEDGEBROOK INVESTOR CORP | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 08/03/2018 |
| LCS HOLDING COMPANY LLC | Organization | INDIRECT OWNERSHIP INTEREST | — | since 12/28/2021 |
| LCS MANAGEMENT HOLDING COMPANY LLC | Organization | INDIRECT OWNERSHIP INTEREST | — | since 12/28/2021 |
| LIFE CARE COMPANIES LLC | Organization | INDIRECT OWNERSHIP INTEREST | — | since 03/29/2010 |
| LIFE CARE SERVICES COMMUNITIES LLC | Organization | INDIRECT OWNERSHIP INTEREST | — | since 05/23/2014 |
| MCCARTHY GROUP LLC | Organization | INDIRECT OWNERSHIP INTEREST | — | since 07/30/2021 |
| MPM SENIOR LIVING INVESTORS LLC | Organization | INDIRECT OWNERSHIP INTEREST | — | since 12/28/2021 |
| OAK INVESTMENT TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — | since 12/31/2010 |
| OAK INVESTMENT TRUST II | Organization | INDIRECT OWNERSHIP INTEREST | — | since 12/31/2010 |
| RCI LEGACY HOLDINGS LLC | Organization | INDIRECT OWNERSHIP INTEREST | — | since 12/28/2021 |
| REDWOOD HOLDINGS LLC | Organization | INDIRECT OWNERSHIP INTEREST | — | since 12/28/2021 |
| DEFIEBRE, DENISE | Individual | CORPORATE OFFICER | — | since 08/03/2018 |
| MEHLMAN, BRETT | Individual | CORPORATE OFFICER | — | since 08/03/2018 |
| REIS, DAVID | Individual | CORPORATE OFFICER | — | since 08/03/2018 |
| LIFE CARE SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 08/13/2018 |
| BETTIGOLE, MICHELLE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 10/23/2023 |
| MARGOLIN, RICHARD | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/15/2024 |
| SOLARI, TAMARA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/12/2025 |
| ZAPATA, TIFFANY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/26/2026 |
| ANGELO, BERNARD | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 06/12/2025 |
| BILOTTA, FRANK | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 06/12/2025 |
| BURNS, KEVIN | Individual | INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF | — | since 06/12/2025 |
| SEDGEBROOK PROPCO (SL-VII) LLC | Organization | ADP OF THE SNF | — | since 08/03/2018 |
CMS files one row per role, so the 32 rows in the source record cover these 29 parties — each is shown once here with every role it holds. Nothing is omitted.
19 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.5M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 146136. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.