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Burcham Hills Retirement Center

2700 Burcham Drive, East Lansing, MI 48823 · Non profit - Corporation · 133 certified beds · (517) 351-8377 Medicare & Medicaid certified

Call the home — (517) 351-8377 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0609, F0610) — most recent May 2025Behavioral-health or dementia-care citation — no harm found (F0758)6 actual-harm citations1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$37,557 in federal fines1 Medicare payment denial
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 6 actual-harm citations
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (51) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $37,557 in federal fines (most recent 2024-08-08)
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)
  • nursing-staff turnover (66%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 2 of 5

Worth a closer look. This home's staffing rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
CPS, P.C.0.7 mi
2720 E Lansing Dr · (517) 337-2900 · Call to confirm hours
Pharmacy
Costco0.8 mi
2540 E Saginaw Hwy · (517) 903-5010 · Call to confirm hours
Grocery
2750 E Grand River Ave · (517) 319-2000 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship
841 Timberlane St · (517) 351-6810

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased8.5%10.8%15.4%better
Long-stay residents who lose too much weight5.1%5.4%5.4%typical
Long-stay residents with a catheter left in their bladder2.9%0.8%0.9%worse
Long-stay residents with a urinary tract infection2.8%1.5%2.0%worse
Long-stay residents with depressive symptoms2.7%4.3%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.0%3.0%3.3%better
Long-stay residents whose ability to walk worsened12.9%12.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication14.1%19.4%18.9%better
Long-stay residents given the seasonal flu vaccine85.7%95.0%95.3%worse
Long-stay residents with pressure ulcers9.0%5.1%4.7%worse
Long-stay residents with worsening bladder/bowel control29.3%20.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table15.6%14.8%17.1%typical
Short-stay residents who newly got an antipsychotic medication0.4%1.1%1.4%better
Short-stay residents given the seasonal flu vaccine84.6%79.5%79.4%typical
Short-stay residents rehospitalized after admission25.1%24.0%22.6%worse
Short-stay residents with an outpatient ER visit13.6%11.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.061.841.67worse
Long-stay outpatient ER visits per 1,000 resident days2.821.641.80worse

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

54.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 220 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

54.3%U.S. median 51.5%
Got home and stayed home
9.9%U.S. median 10.7%
Went back to hospital
48.0%U.S. median 56.6%
Met the expected recovery
0.58U.S. median 0.31
Therapy hours / resident / day
0.31hours / resident / day
Physical therapy
0.20hours / resident / day
Occupational therapy
0.08hours / resident / day
Speech therapy

Met the expected recovery: 48.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 127 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.58 therapist hours per resident per day in 2026Q1 — more than 87% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 13% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF54.3%CMS range 48.7–59.951.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.9%CMS range 7.3–13.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge48.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge58.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge48.8%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified99.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge92.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.6%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.4%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.4%CMS range 3.5–8.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.831.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.85
RN hours/ resident / day
1.28
LPN hours/ resident / day
2.36
Aide hours/ resident / day
4.49
Total nurse hours/ resident / day
0.41
RN hoursweekends
65.9%
Total nursing turnover
33.3%
RN turnover

How full it usually is: this home is certified for 133 beds and averages 106.5 residents a day — about 80% occupied, or roughly 26 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.49 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.85 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.36 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.09 hrs/resident/day on weekends vs 4.65 on weekdays — 12% thinner on weekends. RN hours go from 1.03 to 0.41 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 66% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2025-05-15)
12
at the previous standard inspection (2024-05-24)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

51 citations, most serious first. The 17 most serious are shown; the remaining 34 are one tap away and print in full.

  • Actual harm · Gcited before2026-04-24 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake 2987836. Based on interview and record review, the facility failed to monitor and address a significant weight gain and increased edema in one (R1) of three reviewed resulting in unrecognized worsening of edema, significant weight gain, loss of consciousness, and hospitalization. Findings include:In a telephone interview on 4/23/26 at 12:13 PM, R1's Significant Other (SO) I reported earlier in the week, prior to R1 transferring to the hospital, they noticed R1 had increased edema in his legs and reported R1 mentioned an increased difficulty in breathing. SO I reported they believed the increased edema was not being addressed. SO I reported R1 remained in the hospital as of 4/23/26. Review of the medical record revealed R1 was admitted to the facility on [DATE] with diagnoses that included atrioventricular block, bradycardia, acute respiratory failure with hypoxia, congestive heart failure (CHF), and atrial flutter. The Minimum Data Set (MDS) with an Assessment Reference Date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-08-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake: MI00146060 Based on observation, interview, and record review the facility failed to prevent accidents (falls) by not following the plan of care, for two Resident (#2, #3) out of three Residents reviewed for accidents and hazards resulting in actual harm, fractured bones resulting in decline in Activities of Daily living for Resident #3 and potential for injury for Resident #2. Findings Included: Resident #3(R3) Review of the medical record revealed R3 was admitted [DATE] with diagnoses that included chronic obstructive pulmonary disease (COPD), type 2 diabetes, lung cancer, unstageable sacral pressure ulcer, fibromyalgia (widespread and long term body pain), epilepsy, anemia (low red blood cells), gastro-esophageal reflux disease, hypomagnesemia (low magnesium levels in blood), hyperlipidemia (high fat content in blood), sleep apnea, right foot drop, bipolar disorder, anxiety, nicotine dependence, and history of falls. R3's medical record demonstrated she was discharged from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-05-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to prevent the development and worsening of a pressure ulcer for three (Resident #13, 24, and 45) of seven reviewed, resulting in multiple facility acquired pressure ulcers and the potential for infection and increased pain. Findings Include: Resident #13 Review of the medical record revealed Resident #13 (R13) was admitted to the facility on [DATE] with diagnoses that included hypertension, anxiety, and depression. Review of the Quarterly Minimum Data Set (MDS) dated [DATE] revealed R13 was cognitively intact, did not have a pressure ulcer, and was at risk for pressure ulcer development. Review of the same MDS revealed R13 required assistance of one for most activities of daily living. On 05/21/24 at 12:56 PM, R13 was observed in her room. R13 was dressed, nicely groomed, and seated in her wheelchair. Gauze bandages were observed on both of R13's feet and heels. When queried what the purpose of the bandages were, R13 reported that she had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-05-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement timely interventions, provide appropriate supervision and ensure that staff assisted with transfers to prevent recurrent falls for two resident (Resident #70 and #547) of three reviewed for falls, resulting in a head laceration requiring emergency care and staples. Finding include: Resident #70(R70) Review of the Face Sheet and Minimum Data Set (MDS) dated [DATE], reflected R70 was a [AGE] year old male admitted to the facility on [DATE], with diagnoses that included Parkinson's Disease, polyosteoarthritis, wedge compression lumbar fracture, spinal stenosis, radiculopathy, disc degeneration, low back pain, unsteadiness on feet, reduced mobility, repeat falls, assistance with personal care and anxiety. The MDS reflected R70 had a BIM (assessment tool) score of 13 which indicated his ability to make daily decisions was cognitively intact, and he required max assist with transfers. R70 MDS reflected no behaviors including rejection…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-10-24 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00139554 Based on interview and record review, the facility failed to provide timely cardiopulmonary resuscitation (CPR) per the standards of practice and according to facility policy for one (Resident #2) of two reviewed for emergency resuscitation, when Resident #2 was found unresponsive without pulse or respiration with a 1 hour 58-minute delay prior to the initiation of CPR with the deficient practice resulting in death for Resident #2. Findings include: Review of the medical record revealed that Resident #2 (R2) was admitted to facility [DATE] with diagnoses including secondary malignant neoplasm of prostate, severe protein-calorie malnutrition, paranoid schizophrenia, and anemia. Review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of [DATE] reflected a Brief Interview for Mental Status (BIMS-a cognitive screening tool) score of 6 (severe cognitive impairment). Section G of the same MDS revealed that R2 required one-person limited assist for bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2023-03-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00132620 Based on observation, interview, and record review, the facility failed to ensure appropriate monitoring of blood glucose (sugar) levels and ensure insulin was administered according to physician's orders for one (Resident #494) of 20 reviewed for quality of care, resulting in insulin not being administered per physician's orders and hospitalization. Findings include: Review of the medical record revealed Resident #494 (R494) admitted to the facility on [DATE] with diagnoses that included atrial flutter, acute kidney failure, hypo-osmolality and hyponatremia, type 2 diabetes, congestive heart failure, epilepsy, anxiety, and long term use of insulin. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 11/1/22 revealed R494 scored 13 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). R494 was transferred to the hospital on [DATE] and did not return to the facility. In a telephone interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-03-08 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00129402. Based on interview and record review, the facility failed to ensure residents were free from significant medications errors in one of 5 reviewed for medication regimen review (Resident #93), resulting in medication order changes, laboratory blood draws, intravenous fluids, and weight loss. Findings include: Resident #93 (R93) In review of R93's Minimum Data Set (MDS) assessment dated [DATE], he was [AGE] years old, was admitted to the facility on [DATE], had severely impaired cognition, his pain was assessed based on non-verbal sounds (crying, gasping, moaning). R4 had a diagnosis of stroke, seizure disorder, communication deficit, and high blood pressure. R93's MDS dated [DATE] revealed his death occurred in the facility. Physician Order for R93 dated 2/28/22 revealed Oxycodone Hydrochloride (HCl) (opioid) solution 5 milligrams (MG)/5 milliliters (ML), give 5 mg by mouth every 4 hours for pain; order to hold medication from 03/07/22 at 5:52 PM to 03/08/22 5:51 PM. In…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2787869.Based on observation, interview, and record review the facility failed to ensure activities of daily living were provided for one (Resident #1) out of three reviewed for activities of daily living. Findings include: Review of the medical record reflected Resident #1 (R1) was admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses that included hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side. The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 2/6/26, reflected R1 scored 9 out of 15 (moderately impaired) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool).On 3/3/26 at 9:13 am, R1 was observed in his room on his cellphone. R1 carried on a conversation and answered questions appropriately. R1 reported concerns with not receiving showers, stating that he went days without a shower and he disliked smelling himself. R1 stated that his preference was to receive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #2787869.Based on observation, interview, and record review the facility failed to prevent a fall in one (Resident #1) out of three residents reviewed for falls. Findings include: Review of the medical record reflected Resident #1 (R1) was admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses that included hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side. The Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 2/6/26, reflected R1 scored 9 out of 15 (moderately impaired) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool).On 3/3/26 at 9:13 am, R1 was observed in his room on his cellphone. R1 carried on a conversation and answered questions appropriately.In an interview on 3/4/26 11:06 AM R1 reported that he sustained a fall out of his bed. R1 explained that he has to use the bathroom to have a bowel movement but could not find his call light. R1 stated that his left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-03 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake 2675469.Based on observation, interview, and record review, the facility failed to properly manage and document feeding tube administrations for one (R4) of three reviewed.Finding include:R4Review of the medical record revealed R4 was admitted to the facility on [DATE] with diagnoses that included type 2 diabetes mellitus with hyperglycemia (high blood sugar), dysphagia, functional quadriplegia, and dementia. The Minimum Data Set (MDS) with an Assessment Reference Date of 9/1/25 revealed R4 had severely impaired cognitive skills for daily decision making. R4 had a PEG tube (percutaneous endoscopic gastrostomy-tube inserted into the stomach through the abdominal wall to provide feeding). An observation on 12/1/25 at 8:03 AM revealed R4 was in bed with the head of the bed elevated. Glucerna 1.5 cal was being administered via the feeding tube at 40 milliliters (mL) per hour. The bottle of Glucerna was not dated or timed. Review of the Physician's Order with a start date of 10/23/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-05-15 · tag F0802 — failed to prepare enough nourishing food — widespread
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00152944. Based on observations, interviews, record reviews, and 7 (R1, R14, R27, R29, R34, R46, R67) reviewed for untimely meal delivery service, the facility failed to provide sufficient dietary staff to ensure a timely meal service affecting 103 residents who consume food products, resulting in the increased likelihood for delayed meal tray service and resident emotional/physical discomfort. Findings include: On 05/14/25 at 09:25 A.M., An interview was conducted with Director of Food and Beverage (DFB) M regarding daily mealtime service parameters. (DFB) M stated: We serve Breakfast from 7:30 AM to 8:30 AM, Lunch from 12:00 PM to 1:30 PM, and Dinner from 5:30 PM to 6:30 PM every day. On 05/14/25 at 09:30 A.M., An interview was conducted with (DFB) M regarding resident food product meal options. (DFB) M stated: We provide a main menu option, alternate menu option, and an always available menu option for each meal. On 05/14/25 at 10:05 A.M., An interview was conducted with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-05-15 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, record reviews, and 1(R307) of 1 reviewed for food product temperatures, the facility failed to provide palatable food products affecting 103 residents who consume food products, resulting in the increased likelihood for decreased resident food acceptance and clinical nutritional decline. Findings include: On 05/14/25 at 09:25 A.M., An interview was conducted with Director of Food and Beverage (DFB) M regarding specific mealtime parameters. (DFB) M stated: We serve Breakfast from 7:30 AM to 8:30 AM, Lunch from 12:00 PM to 1:30 PM, and Dinner from 5:30 PM to 6:30 PM. On 05/14/25 at 12:48 P.M., Resident lunch meal food trays were observed leaving the Centers for Health and Rehabilitation (CHR) 1st Floor Satellite Kitchenette, within a Rubbermaid 4-tier plastic resin non-insulated transport cart. On 05/14/25 at 12:50 P.M., Resident lunch meal food trays were observed arriving to B-Hall, within a Rubbermaid 4-tier plastic resin non-insulated transport cart. On 05/14/25 at 12:52 P.M., Food product temperatures were monitored utilizing a ThermoWorks…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-05-15 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to: (1) effectively clean and maintain food service equipment, and (2) effectively date mark all potentially hazardous ready-to-eat food products affecting 103 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and resident foodborne illness. Findings include: On 05/14/25 at 09:10 A.M., A comprehensive tour of the food service was conducted with Director of Food and Beverage (DFB) M. The following items were noted: On 05/14/25 at 09:25 A.M., An interview was conducted with (DFB) M regarding specific mealtime parameters. (DFB) M stated: We serve Breakfast from 7:30 AM to 8:30 AM, Lunch from 12:00 PM to 1:30 PM, and Dinner from 5:30 PM to 6:30 PM. On 05/14/25 at 09:30 A.M., An interview was conducted with (DFB) M regarding resident food product meal options. (DFB) M stated: We provide a main menu option, alternate menu option, and an always available menu option for each meal. On 05/14/25 at 09:45 A.M., An interview was conducted with (DFB) M regarding facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-05-15 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to: (1) maintain 2 of 5 outdoor waste receptacles, and (2) effectively clean the waste receptacle concrete pad surface effecting 105 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and pest attraction/harborage. Findings include: On 05/14/25 at 10:00 A.M., An environmental tour of the facility outdoor waste receptacles and storage pad area was conducted with Director of Food and Beverage (DFB) M. The following items were noted: 2 of 5 waste receptacles were observed with 1 of 2 broken plastic lids. (DFB) M stated: I will submit a work order into the maintenance software system. 1 of 5 waste receptacles were observed with 1 of 2 broken plastic slider panels. (DFB) M stated: I will submit a work order into the maintenance software system. Miscellaneous items (wooden pallet, vinyl gloves, paper products, etc.) were observed resting on the concrete pad surface, adjacent to the five outdoor waste receptacles. On 05/15/25 at 08:45 A.M., Record review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-15 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00151684. Based on interview and record review, the facility failed to ensure sufficient nursing staffing to meet resident needs timely for three (R29, R46 and R61), from a census of 105 residents. Findings include: Resident #R29: Review of the medical record reflected R29 admitted to the facility on [DATE], with diagnoses that included heart failure. The Quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 3/17/25, reflected R29 scored 14 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). On 05/14/25 at 9:58 AM, R29 was observed seated in a wheelchair, in their room. R29 stated the facility did not have enough help, and it was difficult to get assistance to the dining room due to needing assistance to propel their wheelchair. R29 reported using their call light for assistance to the bathroom and waiting approximately five to six minutes before going to the bathroom independently. R29 reported they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-15 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This Citation Pertains To Intake MI00152786 Based on interview and record review the facility failed to immediately report abuse allegations to the Nursing Home Administrator for one allegation of a resident to resident altercation (Residents #63 and #88) of one abuse allegation reviewed. Findings include: Resident #R63 Review of the clinical record, including the Minimum Data Set (MDS) dated [DATE] revealed R63 was scored 14 out of 15 (cognitively intact) of on the Brief Interview for Mental Status. Resident #R88 Review of the clinical record, including the Minimum Data Set (MDS) dated [DATE] reflected R88 had intact long and short term memory. A BIMS score was not obtained for R88. Upon an interview with Social Worker CC on 5/15/25 at 1:00 PM she reported a BIMS was not obtained due to R88 being on frequent leave of absences but in her opinion R88 was alert and oriented to person, place and time. Review of the Facility Reported Incident (FRI) dated 5/05/25, revealed Licensed Practical Nurse (LPN) C received a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-15 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to transmit Minimum Data Set (MDS) assessment timely in one of 21 reviewed for MDS assessments (Resident #95). Findings include: Review of the clinical record revealed R95 was admitted to the facility on [DATE] with diagnoses that includes kidney failure and diabetes. R95 was transferred to the hospital on 3/15/24. Further of R 95's clinical record reflected no discharge MDS had been completed or transmitted. On 05/15/25 at 12:03 PM, MDS Coordinators D and E were interviewed. MDS Coordinator E reported that MDS Nurse F was not working today but responsible for all discharge MDS's and their submissions. MDS Coordinator E stated he too tracked the discharge MDS's and it should have been completed and transmitted within 14 days of R95's discharge. MDS Coordinator E stated R95's discharge MDS was overlooked.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 34 citations
  • Potential for harm · D2025-05-15 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the accuracy of one discharge Minimum Data Set (MDS) assessment for one resident (resident #103) of three reviewed for discharge. Findings include: According to the clinical record, R103 was admitted to the facility on [DATE]. Nursing progress notes dated [DATE] reflected R103 was found unresponsive and transferred to the hospital. Review of the discharge MDS dated [DATE], question A2105 was coded that R103 went home. On [DATE] at 12:03 PM, MDS Coordinators D and E were interviewed. MDS Coordinator E reported that MDS Nurse F was not working today but responsible for all discharge MDS's . MDS Coordinator D reported she was certain R103 was sent to the hospital and later died and was not discharged home. MDS Coordinator D reported question A2105 should have been coded as a 4 which was acute care hospital.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide showers/baths for one (Resident 50) of two residents reviewed for activities of daily living. Findings include: A review of the clinical record revealed R50 was admitted into the facility on 4/14/25, with diagnoses that included: depression, seizure disorder, fracture and required one person assistance for bathing. On 5/14/25 at 8:36 AM, R50 was observed sitting up at the edge of her bed. Her hair was observed to be greasy and unkempt. R50 reported that she had only received one shower since being admitted to the facility. R50 reported that she required assistance with showers and that her hair feels greasy (which she did not like). A review of R50's Task record for showers/Baths revealed no documentation indicating that the resident had received any showers since her admission. The only documented responses in the Task record were not applicable. On 5/15/25 at 10:51 AM, during an interview with Director of Nursing (DON), she reported that showers should be offered twice per week, when she first…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure wound treatments were in place as ordered for one resident (Resident 60) and failed to administer medication as ordered for one resident (Resident 305) of 21 residents reviewed for quality of care. Findings include: Resident #R305 A review of the clinical record revealed R305 was admitted into the facility on 4/4/25, with diagnoses that included: Type 2 Diabetes Mellitus with diabetic neuropathy, major depressive disorder and anxiety disorder. On 5/13/25 at 1:17PM, R305 was observed sitting in her manual wheelchair in her room. R305 reported that the facility had not been consistently administering her weekly diabetes medication, Mounjaro. R305 reported concern related to potential diabetes related complications due to not receiving her Mounjaro regularly. A review of physician's orders for R305 revealed: 4/5/25 Mounjaro Subcutaneous Solution 5mg/0.5ML, inject subcutaneously (under the skin) one time a day, every Saturday for DM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-15 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure medications were safely stored and administered for one (R7) of one reviewed. Findings include: Review of the medical record reflected R7 admitted to the facility on [DATE], with diagnoses that included hemiplegia (paralysis or weakness on one side of the body) and hemiparesis (weakness on one side of the body) following cerebral infarction (stroke). The quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 4/7/25, reflected R7 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). On 05/14/25 at 9:22 AM, R7 was observed seated in a wheelchair, in their room. A medication cup containing six pills was observed on the stand, under their TV. On 05/14/25 at 9:24 AM, Registered Nurse (RN) R was at the medication cart, in the hallway, and reported the pills in R7's room were from that morning. RN R stated R7 had an order not to hover over him while he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-15 · tag F0882 — isolated
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to ensure the Infection Preventionist completed specialized training in infection prevention and control. Findings include: On 5/14/25 at 2:47 PM, Registered Nurse (RN) DD reported that she was the facilities Infection Preventionist. RN DD stated that she could not locate her training certificate for her Infection Preventionist role. On 5/15/25 at 12:32 PM, RN DD reported that she had recently began retaking the course, however, was not completed with the training. On 05/15/25 at 1:21 PM, Director of Nursing (DON) B reported that the facility was unable to locate the certificate of completion for RN DD and the program was not overseen by any other employee.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-19 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake Number MI00151168. Based on observation, interview, and record review, the facility failed to treat one resident (Resident #3) with dignity and respect out of three residents reviewed. Findings include: Review of the medical record revealed R3 was admitted to the facility on [DATE] with diagnoses that included: traumatic subdural hemorrhage with loss of consciousness and muscle weakness. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 2/27/25 revealed R3 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool) and required substantial/maximal assistance with lower body dressing. On 3/17/25 at 9:28 AM, during a telephone interview with Family member D they reported that on 2/28/25 RN A sent R3 to an outside appointment without any pants, hat or coat on. When Family member D met R3 at his appointment his lap was covered with only a sheet and on the bottom of his torso he was only wearing a brief. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00149664. Based on interview and record review, the facility failed to 1) assess and monitor respiratory status for one (Resident #3); and 2) administer respiratory medications as ordered for one (Resident #6) of six reviewed. Findings include: Resident #3 (R3): Review of the medical record reflected R3 admitted to the facility on [DATE] and readmitted [DATE], with diagnoses that included chronic obstructive pulmonary disease (COPD), chronic respiratory failure with hypoxia and dependence on supplemental oxygen. The quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of [DATE], reflected R3 scored 10 out of 15 (moderate cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). R3 died in the facility on [DATE]. A Physician's Order, with a start date of [DATE], reflected R3 was to receive oxygen, titrated at a rate of two to five liters per minute, to maintain blood oxygen saturation levels between 88 and 92 percent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #MI00147551. Based on interview and record review, the facility failed to educate non-clinical staff regarding wander guards, alarmed exit doors and staff reliabilities during an elopement, resulting in Resident #102 exiting the facility on 9/5/24 at 1:35 p.m., the likelihood for severe injury, and an increase in anxiety and fear. Findings Include: Review of the Face Sheet, progress notes dated 9/5/24 through 9/10/24, and care plans dated 9/3/24 revealed Resident #102 was 86 years-old, admitted to the facility on [DATE], and required supervision due to wandering with a history of attempts to exit the building. The resident was alert with a BIMS (cognitive assessment tool) of 8 (alert, able to be interviewed), and was assessed to be an elopement risk with a wander device placed on her wrist (on 9/3/24). The residents diagnosis included, difficulty walking with unsteadiness, seizures, history of stroke, Cognitive Communication Deficit, Dementia, Anxiety Disorder, Psychotic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-08 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to report allegations of abuse/neglect for one Resident (#3) of one resident sampled for abuse reporting of abuse/neglect. Findings Included: Resident #3(R3) Review of the medical record revealed R3 was admitted [DATE] with diagnoses that included chronic obstructive pulmonary disease (COPD), type 2 diabetes, lung cancer, unstageable sacral pressure ulcer, fibromyalgia (widespread and long term body pain), epilepsy, anemia (low red blood cells), gastro-esophageal reflux disease, hypomagnesemia (low magnesium levels in blood), hyperlipidemia (high fat content in blood), sleep apnea, right foot drop, bipolar disorder, anxiety, nicotine dependence, and history of falls. R3's medical record demonstrated she was discharged from the facility on 07/29/2024 and was re-admitted [DATE] that included new diagnoses of a closed fracture of upper end of the right tibia and a fracture of the upper end and lower end of right fibula. The most recent Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-08 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to investigate, implement preventive measures, and take correction action for an allegation of abuse/neglect for one resident (#3) of one resident review for abuse/neglect. Findings Included: Resident #3(R3) Review of the medical record revealed R3 was admitted [DATE] with diagnoses that included chronic obstructive pulmonary disease (COPD), type 2 diabetes, lung cancer, unstageable sacral pressure ulcer, fibromyalgia (widespread and long term body pain), epilepsy, anemia (low red blood cells), gastro-esophageal reflux disease, hypomagnesemia (low magnesium levels in blood), hyperlipidemia (high fat content in blood), sleep apnea, right foot drop, bipolar disorder, anxiety, nicotine dependence, and history of falls. R3's medical record demonstrated she was discharged from the facility on 07/29/2024 and was re-admitted [DATE] that included new diagnoses of a closed fracture of upper end of the right tibia and a fracture of the upper end and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-08 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake: MI00146060. Based on interview and record review the facility failed to ensure that five Certified Nurse Aides (CNA)(D, E, F,G, and H) had the required initial competency evaluation and techniques necessary to care for Residents. Findings Included: Record review of the facility staff personnel records demonstrated Certified Nurse Aide (CAN) D was hired by the facility 06/17/2024. The personnel record of CNA D had not demonstrated a completed competency evaluation upon completion of her orientation. Record review of the facility staff personnel records demonstrated Certified Nurse Aide (CNA) E was hired by the facility 08/24/2023. The personnel record of CNA E had not demonstrated a completed competency evaluation upon completion of her orientation. Record review of the facility staff personnel records demonstrated Certified Nurse Aide (CNA) F was contracted CNA that started at the facility 12/28/2023. The personnel record of CNA F had not demonstrated a completed competency evaluation upon completion of her orientation to the facility. Record review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-24 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain food service equipment effecting 88 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and cross-connections between the potable (drinking) and non-potable (non-drinking) water supplies. Findings include: On 05/21/24 at 08:50 A.M., An initial tour of the food service was conducted with Director of Food and Beverage G. The following items were noted: The TurboChef oven interior surface was observed soiled with accumulated and encrusted food residue. Director of Food and Beverage G indicated he would have staff thoroughly clean and sanitize the TurboChef oven interior surface as soon as possible. The 2017 FDA Model Food Code section 4-601.11 states: (A) EQUIPMENT FOOD-CONTACT SURFACES and UTENSILS shall be clean to sight and touch. (B) The FOOD-CONTACT SURFACES of cooking EQUIPMENT and pans shall be kept free of encrusted grease deposits and other soil accumulations. (C) NonFOOD-CONTACT SURFACES of EQUIPMENT shall be kept free of an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-05-24 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to effectively clean and maintain the physical plant effecting 88 residents, resulting in the increased likelihood for cross-contamination, bacterial harborage, and decreased air quality. Finding include: On 05/21/24 at 02:55 P.M., An environmental tour of the facility Laundry Service was conducted with Director of Building and Grounds I. The following items were noted: Chemical Room: The entrance door laminate surface was observed (etched, scored, particulate), adjacent to the doorknob lock set assembly. The damaged laminate surface measured approximately 6-inches-wide by 8-inches-long. The exhaust ventilation grill was observed soiled with accumulated and encrusted dust and dirt deposits. On 05/22/24 at 09:55 A.M., A common area environmental tour was conducted with Director of Building and Grounds I and Housekeeping Supervisor J. The following items were noted: 1st Floor: B-Hall: Shower Room: 2 of 2 return-air-exhaust ventilation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-24 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide services that met the acceptable standards of clinical practice for peripherally inserted central catheter (PICC) line dressings in 1 of 1 sampled resident (Resident #543) reviewed for PICC lines, from a total sample of 18 resident, resulting in the increased likelihood for infection. Findings include: According to Clinical Nursing Skills & Techniques, 6th edition, ([NAME], A., [NAME], P. 2006. page 937), A transparent dressing should be changed with annual site rotation and immediately if integrity of the dressing is compromised. Gauze dressings should be changed routinely every 48 hours and immediately if integrity is compromised. Gauze used underneath a transparent dressing is considered a gauze dressing and should be changed every 48 hours. According to the publication American Nurse Today, dated May 2014, volume 9, number 5, under PICC line dressing changes: Change a transparent dressing every 7 days, if the dressing is no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-24 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure resident received an assessment for meal consumption assistance and received sufficient food intake, in one of four residents reviewed for nutrition and hydration (Resident #24), resulting in significant weight loss. Findings include: Resident #24 Review of the medical record revealed Resident #24 (R24) was admitted to the facility on [DATE] with diagnoses that included cognitive communication deficit, muscle weakness, myasthenia gravis, schizoaffective disorder-bipolar type, anxiety disorder, major depressive disorder, displaced bimalleolar fracture of left lower leg; closed fracture with routine healing, dislocation of left ankle joint, and orthostatic hypotension. Review of the Quarterly Minimum Data Set (MDS) dated [DATE] revealed R24 was cognitively intact with a Brief Interview for Mental Status of 12, did not have a pressure ulcer, and was at risk for pressure ulcer development. Review of R24's Care Plan revealed R24 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-24 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intakes: MI00142495, MI00142637 Based on observation, interview and record review, the facility failed to ensure sufficient levels of nursing staff to meet resident needs and supervision for two residents (Resident #70 and #547), resulting in repeat falls including injury, and the potential for unmet care needs and facility residents to not attain or maintain the highest practicable physical, mental, and psychosocial well-being. Finding include: Review of the Facility assessment, dated 8/1/23, reflected average census 83. Review of the assessment included data based on census of 93(5/21/23 census of 88), of which 86 required assistance of one or two staff for bathing, 86 required assistance of one or two staff for dressing, 72 required assistance of one or two staff for transferring, 82 required assistance of one or two staff for toilet use, and 82 required assistance of one or two staff for eating. The assessment also revealed 6 residents were dependent on staff for bathing, 3 were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-24 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the attending physician documented in the medical record that identified medication review irregularities were reviewed, the action taken, and/or the rationale for no changes to the medications for one (Resident #30) of five reviewed. Findings include: Resident #30 (R30) Review of the medical record revealed R30 was admitted to the facility on [DATE] with diagnoses that included Alzheimer's Disease, schizophrenia, and major depressive disorder. The Minimum Data Set (MDS) with and Assessment Reference Date (ARD) of 2/12/24 revealed R30 scored 14 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). Review of the Physician's Order dated 4/13/23 revealed an order for risperidone (antipsychotic medication) 8 milligrams (mg) by mouth at bedtime for schizophrenia. Review of the Recommendations to the Prescriber from the Pharmacist revealed the following: 8/27/23: The pharmacist recommended decreasing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-24 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure adequate monitoring with the use of an antipsychotic medication for one (Resident #30) of five reviewed. Findings include: Review of the medical record revealed R30 was admitted to the facility on [DATE] with diagnoses that included Alzheimer's Disease, schizophrenia, and major depressive disorder. The Minimum Data Set (MDS) with and Assessment Reference Date (ARD) of 2/12/24 revealed R30 scored 14 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). Review of the Physician's Order dated 4/13/23 revealed an order for risperidone (antipsychotic medication) 8 milligrams (mg) by mouth at bedtime for schizophrenia. Review of the Physician's Order dated 8/27/20 revealed an order to check lipid panel every 6 months. Review of the Recommendations to the Prescriber from the Pharmacist dated 3/18/24 revealed Antipsychotic medications may induce hyperlipidemia. Please consider obtaining a Fasting Lipid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-24 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the medication error rate was less than 5% when two medication errors were observed from a total of 25 opportunities for one resident (Resident #40) of five reviewed for medication administration, resulting in a medication error rate of 8%. Findings include: Review of the medical record revealed Resident #40 (R40) was admitted to the facility on [DATE]. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 2/26/24 revealed R40 scored 15 out of 15 (cognitively intact) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). On 05/23/24 at 8:42 AM, Licensed Practical Nurse (LPN) L was observed preparing and administering medications to Resident #40 (R40). LPN L administered bisacodyl (laxative medication) 5 milligrams (5 mg), did not administer a probiotic, and did not administer loperamide. Review of the Physician's Order dated 4/12/24 revealed an order for a probiotic daily for gastrointestinal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-24 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to offer pneumococcal immunizations per Centers for Disease Control and Prevention (CDC) recommendations for two (Resident #24 and Resident #69) of five reviewed. Findings include: Resident #24 (R24) Review of the medical record revealed R24 was admitted to the facility on [DATE] and readmitted [DATE] with diagnoses that included diabetes and chronic kidney disease stage 3. Review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 2/29/24 revealed R24 scored 12 out of 15 (moderate cognitive impairment) on the Brief Interview for Mental Status (BIMS-a cognitive screening tool). Review of the immunization history in R24's medical record revealed they received the Pnemovax 23 on 10/20/15 and refused Prevnar 13. Review of the Immunization Informed Consent revealed on 11/17/22, R24's medical decision maker gave consent for a pneumococcal immunization. According to CDC's PneumoRecs VaxAdvisor, the recommendations for R24 were Give one dose…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-24 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to offer an updated COVID-19 vaccine to one (Resident #69) of five reviewed. Findings include: Review of the medical record revealed Resident #69 (R69) was admitted to the facility on [DATE] with diagnoses that included Parkinson's Disease, hypertension, and obstructive sleep apnea. The MDS with an ARD of 4/18/24 revealed R69 scored 14 out of 15 (cognitively intact) on the BIMS. Review of the immunization history entered in R69's medical record revealed their last COVID-19 vaccine was received on 1/16/23. There was no documentation that R69 was offered an updated 2023-2024 COVID-19 vaccine. In an interview on 05/24/24 at 8:34 AM, Infection Preventionist (IP) M reported R69 was due for another COVID-19 vaccine. When asked if a consent or declination was received from R69, IP M reported they did not have record of a consent or declination.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-25 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #MI00141710 and MI00142200 Based on observation, interview, and record review, the facility failed to report allegations of abuse to the Nursing Home Administrator (NHA) and State Agency immediately for one (Resident 5) of 3 reviewed, resulting in allegations of abuse that were not timely reported to the Nursing Home Administrator and the potential for further allegations of abuse to not be reported timely. Findings include: According to the clinical record, Resident 5 (R5) was a [AGE] year-old female with a diagnosis of dementia. R5 scored 4 out of 15 (severe cognitive impairment) on the Brief Interview for Mental Status on 01/17/23. On 01/24/24 at 2:00pm, R5 was observed in her room, sitting up in her wheelchair eating a snack. R5 did not answer any questions. Review of the facility reported incident (FRI) dated 12/12/23, reflected Resident 5 (R5) was observed to have bruising on her left upper arm wrapping around inner to outer, (dark purple) 10 x 10 centimeters (cm), left…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-25 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake #MI00141710 and MI00142200 Based on observation, interview and record review, the facility failed to ensure the protection of residents and thoroughly investigate allegations of abuse for two residents (Resident #5 and #7) of three reviewed for abuse, resulting in the potential for further abuse to occur and allegations of abuse not being thoroughly investigated. Findings include: According to the clinical record, Resident 5 (R5) was a [AGE] year-old female with a diagnosis of dementia. R5 scored 4 out of 15 (severe cognitive impairment) on the Brief Interview for Mental Status on 01/17/23. On 01/24/24 at 2:00pm, R5 was observed in her room, sitting up in her wheelchair eating a snack. R5 did not answer any questions. Review of the facility reported incident (FRI) dated 12/12/23, reflected Resident 5 (R5) was observed to have bruising on her left upper arm wrapping around inner to outer, (dark purple) 10 x 10 centimeters (cm), left lateral breast bruise dark purple in color,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to Intake MI00141018. Based on observation, interview and record review, the facility failed to prevent a fall for one (Resident #2) of three reviewed, resulting in Resident #2 sustaining a fall with injury. Findings include: Review of the medical record revealed Resident #2 (R2) was admitted to the facility on [DATE] with a diagnosis of Alzheimer's Disease. The Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of [DATE] revealed R2 had severely impaired cognitive skills for daily decision making. R2 died in the facility on [DATE]. Review of R2's care plans revealed an intervention initiated on [DATE] of [R2] has 1:1 [one on one care/supervision] during waking hours to help with redirection. Another intervention initiated on [DATE] revealed when ambulating with [R2], attempt to redirect her from doorways, objects in the hallway and/or dining room, from peers. She at times may bump into these things with altered spatial awareness. Review of the Fall with Injury Incident Report…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-24 · tag F0659 — pattern
    Provide care by qualified persons according to each resident's written plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00139554 Based on interview and record review, the facility failed to ensure current Cardiopulmonary Resuscitation (CPR) certification for 6 licensed nursing staff of 6 reviewed, resulting in the potential for all facility residents who are a full code to not being resuscitated during a cardiopulmonary arrest. Findings include: Review of Licensed Practical Nurse (LPN) N's and Registered Nurse (RN) M's CPR certification revealed online completion with indication on card noted to state, The mentioned individual is now Certified in the mentioned Course by demonstrating proficiency by successfully passing the examination in accordance with the Terms and Conditions of (name of course). Review of RN J's CPR certification revealed online completion with small print on back of card unable to be deciphered. Review of RN K's, I's, and L's CPR certification revealed online completion with indication on card noted to state, The above mentioned Student is now certified in the above…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to intake MI00 138515 Based on observation, interview, and record review the facility failed to complete investigation of an accident/hazard and prevent interventions of accident/hazardous events for one resident (#1) of three residents reviewed for accidents/hazardous events resulting in the potential of accident/hazardous events that would potential injury to residents. Findings included: Review of the medical record revealed R1 was admitted to the facility 04/17/2023 with diagnoses that included Alzheimer's disease, dementia, type 1 diabetes, celiac disease (an immune reaction to eating gluten), obstructive sleep disease, hypertension, hypothyroidism (low thyroid hormone), hyperlipidemia (high fat content in blood), aortic valve stenosis (narrowing of the valve), bilateral osteoarthritis of knees, vitamin D deficiency, post traumatic stress disease (PTSD), breast cancer, and history of transient ischemic attack (TIA-a brief stroke like symptoms). The most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 07/24/2023 had a Brief…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-03-08 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake #'s MI00125600 and MI00130528. Based on observation, interview and record review, the facility failed to maintain sufficient staffing for 3 residents (Resident #57, #31, #2 & #4) and 11 of 11 confidential group interview resident from a total sample of 20, resulting in needs not met in a timely manner and the potential to affect all 95 facility residents. Resident #4 (R4) On 3/06/23 at 1:59 PM, R4 was observed sitting up in bed, eyes closed, hands elevated, with family member (FM) H at bedside. FM H stated call light response had been 45 minutes. Resident #2 (R2) On 3/07/23 at 8:29 AM R2 stated staffing was an issue at the facility, R2 stated more people were needed, and that was the problem, the current staff were run ragged. R2 stated it took upwards of 25 minutes to answer call lights and meals were an hour late. Resident #31 (R31) During an interview on 3/06/23 at 1:30 PM R31 stated the facility was short staffed, and it really bugs her. In an interview on 03/06/23 01:53 PM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-08 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, record reviews, 2 (#39, #54) of 20 sampled residents, and 11 of 11 from the confidential group meeting, the facility failed to provide palatable food products effecting 89 residents, resulting in the increased likelihood for resident decreased food acceptance and nutritional decline. Findings include: On 03/08/23 at 09:15 A.M., An initial tour of the food service was conducted with Director of Food & Beverage W and Sous Chef X. The following items were noted: On 03/08/23 at 11:32 A.M., An interview was conducted with Sous Chef Y regarding monitoring food product temperatures. Sous Chef Y stated: Food products are tempted four different times. Sous Chef Y also stated: The food is tempted directly out of the oven. Sous Chef Y additionally stated: The food is tempted out of the hot box. Sous Chef Y further stated: The food is tempted when on the floor in the steam table. Sous Chef Y finally stated: The food is tempted after all residents are served. On 03/08/23 at 11:39 A.M., Lunch meal food products were observed leaving the food production kitchen.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-08 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    This citation pertains to MI00130528. Based on observation and interview, the facility failed to ensure the routine implementation and monitoring of isolation precautions utilized by facility staff for the care of Covid positive residents reviewed for infection control practices and failed to properly disinfect insulin pens prior to needle application (R298), resulting in potential cross contamination and spreading of Covid and the potential for medication contamination. During an observation on 03/06/23 at 1:25 PM, a resident' door had signage for contact and droplet precautions including the donning (proper way to put on personal protective equipment (PPE). Included a sign with a large red plus/positive sign on the door. Also observed was a cart outside of that door with gloves, N95 mask and yellow gowns, no goggles or face shields were in that cart. No signage for doffing (removing PPE) was posted. No observation of a trash container in the hall near the cart. Certified Nursing Assistant (CNA) was taking lunch trays into this room for both residents in Styrofoam containers. As…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-08 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop or implement the care plan, in 2 of 20 residents reviewed for care plans (Resident #4 & #494) resulting in unmet needs. Findings include: Resident #4 (R4) On 3/06/23 at 1:59 PM, R4 was observed sitting up in bed, eyes closed, hands elevated, with family member (FM) H at bedside. Pictures of right- and left-hand splints with directions for splints were posted on R4's wall; with directions to provide passive (performed by caregiver) range of motion (ROM, exercises to prevent joint deformity) prior to application. R4 was not observed wearing splints on her hands. FM H stated the staff did not don R4's splints per care plan and when asked staff was told the splints did not fit her. R4's Minimum Data Set (MDS) assessment dated [DATE] indicated she was admitted to the facility on [DATE], her cognitive skills for daily decision making were severely impaired (never, rarely made decisions). R4 was totally dependent in activity of daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-08 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to revise care plans for one (Resident # 39) of 20 residents reviewed, resulting in the potential for unmet care needs. Findings include: Resident # 39 (R39) admitted to facility 1/20/2023 with diagnoses including chronic diastolic heart failure, chronic kidney disease stage 2, and acute posthemorrhagic anemia. Review of Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 2/6/2023 revealed that R39 had a Brief Interview for Mental Status (BIMS) score = 14 (cognitively intact). Section G of MDS revealed that R39 required two-person extensive assist with bed mobility, transfers, and toilet use and was independent with eating after set up. In an observation and interview on 3/06/23 at 12:58 PM, R39 was observed lying in bed, on back, with head of bed at an approximate 30-degree angle. R39 stated that she had received therapy upon facility admission, but that therapy was stopped as she was not able to gain strength. R39 denied limitations to joints and was noted to lift and bend both arms and legs. R39…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-08 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This citation pertains to intake MI00130528. Based on observation, interview and record review, the facility failed to provide necessary care and services to ensure that a resident's range of motion in their hands and splint care was provided per care plan in one of two reviewed for restorative nursing care (Resident #4), resulting in risk of worsened contractures, skin breakdown and pain. Resident #4 (R4) On 3/06/23 at 1:59 PM, R4 was observed sitting up in bed, eyes closed, hands elevated, with family member (FM) H at bedside. Pictures of right- and left-hand splints with directions for splints were posted on R4's wall; with directions to provide passive (performed by caregiver) range of motion (ROM, exercises to prevent joint deformity) prior to application. R4 was not observed wearing splints on her hands. FM H stated the staff did not don R4's splints per care plan and when asked staff was told the splints did not fit her. R4's Minimum Data Set (MDS) assessment dated [DATE] indicated she was admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-08 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a medication error rate of less than five percent when two medication errors were observed from a total of thirty-three opportunities for one resident (Resident # 298) of eight reviewed for medication administration, resulting in a medication error rate of 6.06% and the potential for reduced efficacy of medications and increased risk of adverse reactions/side effects. Findings include: On 3/07/23 at 8:00 AM, Licensed Practical Nurse (LPN) C was observed to prepare multiple medications for Resident #298 (R298) including two insulin pens for administration. LPN C entered R298's room with oral medications, Basaglar Kwikpen, Novolin 70/30 Flexpen, and disposable plastic cup containing glucometer, test strip, multiple unopened alcohol swabs, and two unopened disposable insulin pen needles. LPN C was then observed to wash hands, place gloves, remove caps from both insulin pens, and place disposable insulin needles directly onto each pen without first cleansing the rubber hub at top of the insulin pens with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-08 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to dispose of expired medications in one of four medication carts and two of four medication rooms reviewed, resulting in the potential for decreased medication efficacy and adverse side effects in a current facility census of 95 residents. Findings include: On 3/07/23 at 2:43 PM, [NAME] Medication Room located on the third floor of the facility was reviewed in the presence of Licensed Practical Nurse/Unit Manager (LPN/UM) E. During the review, it was noted that the medication refrigerator within the medication room contained a Tuberculin Purified Protein Derivative box with a handwritten date of O (opened): 12/16/22 with an opened, undated Tuberculin vial noted within box. LPN/UM E confirmed the opened date indicated on the box, stated that she would consider the vial to be expired, and that the medication would be disposed of. Within a medication cupboard, in the same medication room, a Geri-Lanta Antacid bottle was noted with an expiration date of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$37,557 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $37,557 — penalty dated 2024-08-08
  • Medicare payment denial — starting 2024-06-25 for 25 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to LIFE CARE SERVICES — 43 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 54.1-3.1 vs chain
Health inspection 1 of 53.7-2.7 vs chain
Staffing 4 of 54.4-0.4 vs chain
Quality measures 2 of 54.0-2.0 vs chain
The other 42 homes this chain runs (chain average 4.1★, per CMS)
1 of 5Cottage Grove PlaceCedar Rapids, IA 2 of 5Casa De Las CampanasSan Diego, CA 2 of 5Linn Manor Care CenterMarion, IA 2 of 5Oakton Place Health And Rehabilitation At The ArliNaples, FL 2 of 5Pavilion At Brandon WildeEvans, GA 2 of 5Signature PointeDallas, TX 2 of 5The Stewart Health CenterCharlotte, NC 3 of 5Carillon INCLubbock, TX 3 of 5Friendship Village Of TempeTempe, AZ 3 of 5Westminster Village - West LafayetteWest Lafayette, IN 4 of 5Croasdaile VillageDurham, NC 4 of 5Dallas Retirement Village Health CenterDallas, OR 4 of 5Health Care Ctr At The Forum At Rancho San AntonioCupertino, CA 4 of 5Oaks Health Ctr At The Marshes Of Skidaway IslandSavannah, GA 4 of 5Parkwood VillageBedford, TX 4 of 5The Cedars of Chapel HillChapel Hill, NC 4 of 5Wesley Pines Retirement CommunityLumberton, NC 4 of 5Whitestone a Masonic and Eastern Star CommunityGreensboro, NC 5 of 5Acacia Health CenterPhoenix, AZ 5 of 5Avalon Health Care Center At StoneridgeMystic, CT 5 of 5Briarwood At Timber RidgeIssaquah, WA 5 of 5Chestnut Grn Hlth Ctr BlakehurTowson, MD 5 of 5Cypress Glen Retirement CommunityGreenville, NC 5 of 5Eastcastle Pl Bradford Ter Conv CtrMilwaukee, WI 5 of 5Essex Meadows Health CenterEssex, CT 5 of 5Friendship VillageKalamazoo, MI 5 of 5Green Hills Health Care CenterAmes, IA 5 of 5Greenwood Village SouthGreenwood, IN 5 of 5Hearthwood SNF Senior LivingBartlett, IL 5 of 5MarquetteIndianapolis, IN 5 of 5Premier Place At The GlenviewNaples, FL 5 of 5Radford GreenLincolnshire, IL 5 of 5Residences At Vantage PointColumbia, MD 5 of 5Rolling Green VillageGreenville, SC 5 of 5Somerfield At The HeritageBrentwood, TN 5 of 5Springs At Monarch Landing, TheNaperville, IL 5 of 5Terraces At The ClareChicago, IL 5 of 5The Arbour At Westminster ManorAustin, TX 5 of 5The Birches At Trillium WoodsPlymouth, MN 5 of 5The Preston Health CenterHilton Head Island, SC

Showing 40 of 42; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
BREEN, SCOTTIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 07/01/2021
CARTER, REGINALDIndividualCORPORATE DIRECTORsince 09/01/2008
CASH, STELLAIndividualCORPORATE DIRECTORsince 06/05/2018
HILLARY, CHARLESIndividualCORPORATE DIRECTORsince 01/01/2014
HOBSON, DAPHNEIndividualCORPORATE DIRECTORsince 04/20/2022
MUNSHAW, PATRICIAIndividualCORPORATE DIRECTORsince 01/01/2012
OWEN, STEVENIndividualCORPORATE DIRECTORsince 04/29/2021
REICHLE, PAULAIndividualCORPORATE DIRECTORsince 04/01/2024
RONK, CHERYLIndividualCORPORATE DIRECTORsince 11/01/2014
SAVAGE, JAMESIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 01/01/1997
TOBIN, MICHAELIndividualCORPORATE DIRECTORsince 04/20/2022
YONTZ, SUSANIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 03/01/2019
BIRD, JOHNIndividualCORPORATE OFFICERsince 02/19/2018
UHLEMANN, BRIDGETTEIndividualCORPORATE OFFICERsince 09/15/2024
VICTOR, JASONIndividualCORPORATE OFFICERsince 07/01/2013
LIFE CARE SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/15/2025
BRUMMETTE, ANGELAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/15/2025
CUMMINS, LISAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 11/11/2024
ENSBERG, MARKIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/01/2025

CMS files one row per role, so the 25 rows in the source record cover these 19 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$29.0M
Net patient revenuemost recent cost report
-7.0%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 22%Medicare 4%Other / private 73%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$383per resident / day
operating cost
$11,654per month
≈ monthly operating cost
$358per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in MI

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Michigan Medicaid page.

Typical monthly cost in Michigan
$11,254/mo
Nursing home (semi-private)
$11,969/mo
Nursing home (private)
$5,818/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 235236. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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