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Accel At Longmont Health And Rehab, LLC

1960 S Fordham St, Longmont, CO 80503 · For profit - Limited Liability company · 5 certified beds · (720) 494-2624 Medicare & Medicaid certified

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Special Focus candidate (CMS is watching this home)Flagged for abuse2 immediate-jeopardy citations$131,844 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Dec 2025
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (57) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $131,844 in federal fines (most recent 2026-03-10)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
Pharmacy
1200 S Hover St · (303) 845-4219 · Call to confirm hours
Grocery
1200 S Fordham St Ste B · (720) 221-8555 · Call to confirm hours
Park
Barn Park1.0 mi
901 S Fordham St · Typically dawn to dusk
Place of worship
1285 S Fordham St · (303) 426-8888

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased16.4%13.4%15.4%typical
Long-stay residents who lose too much weight0.9%4.7%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.6%0.9%better
Long-stay residents with a urinary tract infection1.6%1.4%2.0%better
Long-stay residents with depressive symptoms3.6%8.8%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury6.4%3.4%3.3%worse
Long-stay residents whose ability to walk worsened19.4%13.3%16.1%worse
Long-stay residents on antianxiety or hypnotic medication20.2%11.5%18.9%typical
Long-stay residents given the seasonal flu vaccine95.7%94.7%95.3%typical
Long-stay residents with pressure ulcers4.8%3.4%4.7%typical
Long-stay residents with worsening bladder/bowel control5.7%21.2%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table29.0%20.0%17.1%worse
Short-stay residents who newly got an antipsychotic medication4.2%1.6%1.4%worse
Short-stay residents given the seasonal flu vaccine74.4%75.6%79.4%typical
Short-stay residents rehospitalized after admission12.3%20.3%22.6%better
Short-stay residents with an outpatient ER visit15.5%12.1%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.091.381.67worse
Long-stay outpatient ER visits per 1,000 resident days1.541.741.80better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

57.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 178 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

57.0%U.S. median 51.5%
Got home and stayed home
10.7%U.S. median 10.7%
Went back to hospital
0.09U.S. median 0.31
Therapy hours / resident / day
0.05hours / resident / day
Physical therapy
0.03hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.09 therapist hours per resident per day in 2026Q1 — more than 5% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 23% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF57.0%CMS range 50.2–65.951.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.7%CMS range 7.6–14.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay5.3%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.5%CMS range 4.7–15.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.041.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.75
RN hours/ resident / day
0.58
LPN hours/ resident / day
1.64
Aide hours/ resident / day
2.97
Total nurse hours/ resident / day
0.84
RN hoursweekends
Total nursing turnover
RN turnover

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.97 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.75 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.64 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.68 hrs/resident/day on weekends vs 3.08 on weekdays — 13% thinner on weekends. RN hours go from 0.71 to 0.84 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

23
deficiencies at the latest standard inspection (2025-09-11)
7
at the previous standard inspection (2024-08-29)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

57 citations, most serious first. The 17 most serious are shown; the remaining 40 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2026-03-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice for one (#7) of three residents reviewed for change of condition assessments out of 25 sample residents.Resident #7, who was diagnosed with alcoholic polyneuropathy (nerve damage that causes pain, tingling, and numbness in the limbs), history of traumatic brain injury, congestive heart failure (CHF), type 2 diabetes mellitus, alcoholic cirrhosis of liver without ascites (liver disease without fluid in the abdomen), hypertension (high blood pressure), long term use of anticoagulants (blood thinners), and alcohol use with unspecified alcohol-induced disorder was admitted from the hospital to the facility on 7/17/25.Specifically, on 1/27/26 Resident #7 signed out of the facility at 8:30 a.m. and was returned to the facility at approximately 2:30 p.m. by the police due to intoxication (when alcohol or drugs impair your mental and physical abilities).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-08-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and observations, the facility failed to provide two of five residents (#85 and #140) out of 24 sample residents, with the timely and necessary treatment and services to prevent and manage facility-acquired deep tissue pressure injuries (DTI) that resulted in the development of infection and sepsis, and required hospitalization. Cross-reference F880 (Infection Prevention and Control), F882 (Infection Preventionist) and F867 (Quality Assurance and Performance Improvement). RESIDENT #85 Resident #85, who had a diagnosis of diabetes, kidney disease, and generalized muscle weakness, was admitted to the facility on [DATE] for rehabilitation and strengthening. Resident #85 was assessed on admission with intact skin of the lower extremities, feet, and heels, and a stage 2 pressure injury to her coccyx/sacrum. She was evaluated at moderate risk of developing pressure injuries due to a history of previous pressure injury and stroke. On 11/16/23, nine days after admission, a weekly skin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-03-10 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure that residents were free from significant medication errors for one (#9) of three residents reviewed for medication errors out of 25 sample residents.Resident #9 readmitted to the facility after being hospitalized from [DATE] to [DATE]. Upon return to the facility, the facility failed to ensure that metolazone (a diuretic), which was entered into the electronic medical record (EMR) as a daily scheduled order instead of as needed (PRN), was not administered to Resident #9. The resident received the medication scheduled daily over eight days instead of PRN (based upon a weight gain of five pounds (lbs) over baseline). Thereafter, Resident #9 developed a change in condition for significant weight loss and the resident experienced severe and significant weakness, fatigue, discomfort, excessive somnolence, tiredness and exhaustion, as well as hypokalemia (low potassium).Specifically, the facility failed to ensure the resident was administered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-09-11 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to provide an effective pain management regimen in a manner consistent with professional standards of practice, resident-centered care plans, and resident preferences for two (#15 and #42) of seventeen residents out of 36 sample residents.Specifically, the facility failed to:-Ensure Resident #15 was administered pain medication as ordered;-Implement effective interventions to prevent Resident #15 from running out of her medication; and,-Offer and administer scheduled and as-needed medication for pain as ordered for Resident #42.RESIDENT #15Resident #15 was admitted to the facility on [DATE] with a diagnosis of acute and chronic respiratory failure, schizoaffective disorder (mental illness), bipolar disorder (mental illness), muscle weakness, frequent pain and limited range of motion. The facility failed to ensure Resident #15, with a diagnosis of chronic pain, was assessed for pain accurately and administered pain medications as ordered.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-09-11 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure residents who required dialysis services received such services consistent with professional standards for two (#8 and #7) of two residents reviewed for dialysis out of 36 sample residents. Resident #8 was admitted on [DATE] for long-term care with diagnoses of end-stage renal disease, dependence on renal dialysis and type 2 diabetes mellitus.The 6/3/25 dialysis communication form (a form used for communication between the facility and the dialysis center) revealed the resident's central venous catheter (CVC) site (dialysis access site) was bloody and the resident pulled on the catheter line. The form documented that the dialysis center requested that the facility contact them. However, there was no documentation in Resident #8's electronic medical record (EMR) to indicate that the facility attempted to communicate with the dialysis center. Resident #8's weekly nursing skin assessment documentation did not identify the resident had skin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-12-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure the resident environment was free from accident hazards and adequate supervision was provided for three (#3, #5 and #6) of four residents reviewed out of 11 sample residents. Resident #3 was a known fall risk and the facility failed to consistently implement interventions to prevent her falls. After the resident had a fall on 11/12/23 in the morning, the facility implemented gripper socks/shoes. Subsequently, the resident had another fall on 11/12/23 due to her slipping on the floor and did not have appropriate footwear. The facility failed to initiate and complete neurological assessments, STAT (urgent, rush) x-rays ordered timely to the service provider, communicate to nursing staff/providers the resident had significant pain levels with movement and investigate the root cause. The resident was sent to a hospital for treatment and had pelvic and sacral bone fractures. Resident #5 was a known fall risk and the facility failed to implement…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-08-03 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure residents were kept free from significant medication errors for one (#1) out of three sample residents. Resident #1 was admitted on [DATE] with a diagnosis of hepatic encephalopathy, a nervous system disorder brought on by severe liver disease; when the liver does not work properly, toxins build up in the blood. These toxins can travel to the brain and affect brain function. Resident #1 had a physician's order for lactulose (a laxative medication which assists in eliminating ammonia from the body) 20 grams/30 milliliters (ml) oral solution 30 ml by mouth four times per day for hepatic encephalopathy. On 6/9/23, Resident #1 was noted to have a decline in mental status. The resident was minimally responsive to stimuli and was unable to answer questions or open her eyes. Resident #1 was sent to the hospital per family request. At the hospital, it was discovered that Resident #1's ammonia level was 122 umol (micromole)/L (liter). Per the hospital…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-03-10 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to designate a registered nurse (RN) to serve as the director of nursing (DON) on a full-time basis.Specifically, the facility did not designate an RN to serve as the DON on a full-time basis, after the current DON was reassigned to be the temporary emergency licensed nursing home administrator (NHA) on 12/30/25 to 3/30/26. Cross-reference F684: The facility failed to provide quality care by not assessing, monitoring, documenting, and communicating a resident's change in condition when indicated, resulting in the death of the resident. Findings include:I. Record reviewReview on 2/26/26 of the acting NHA license revealed an active temporary permit for emergency situations issued 12/30/25 with expiration on 3/30/26. The review of the facility staffing list on 3/4/26 revealed there was no full time DON in the building. The facility's DON job position description, undated but signed by the DON on 10/23/25, was provided by the acting NHA on 3/5/26 at 6:34 a.m. It read in pertinent part, The primary purpose of this job position is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-10 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, the facility failed to ensure an effective quality assurance program to identify and address facility compliance concerns was implemented, in order to facilitate improvement in the lives of nursing home residents, through continuous attention to quality of care, quality of life and resident safety.Specifically, the quality assurance performance improvement (QAPI) program committee failed to identify and address concerns related to quality of care by not assessing, monitoring, documenting, and communicating a resident's change in condition when indicated that rose to the level of immediate jeopardy and created a situation where a serious adverse outcome occurred and caused harm. Findings include:I. Facility policy and procedureThe Quality Assurance and Performance Improvement (QAPI) policy, implemented 5/25/25, was provided by the chief nursing officer (CNO) on 3/9/26 at 11:28 a.m. It read in pertinent part, It is the policy of this facility to develop, implement, and maintain an effective, comprehensive, data-driven QAPI program that focuses on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-15 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to ensure infection prevention and control programs (IPCP) were maintained and followed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections on two of three units. Specifically, the facility failed to: -Ensure staff performed hand hygiene after emptying the resident's catheter and prior to providing incontinence care for Resident #4;-Ensure staff followed appropriate infection control guidelines and ensured the facility's shower chair was cleaned after use and not covered in stool prior to being used by Resident #4; and,-Ensure the facility's hot water heater was functioning appropriately in order to launder residents' clothes and linens at the appropriate water temperature.Findings include: I. Failed to ensure staff performed hand hygiene prior to providing incontinence care and cleaning shower chair after use appropriately for Resident #4. A. Professional reference According to the Centers for Disease Control and Prevention's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-15 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure the self-administration of medications was clinically appropriate for one (#5) of three residents out of nine sample residents. Specifically, the facility failed to ensure an assessment was conducted to determine whether the self-administration of medications was clinically appropriate for Resident #5.Findings include:I. Resident #5A. Resident statusResident #5, age greater than 65, was admitted on [DATE]. According to the December 2025 computerized physician orders (CPO), diagnoses included chronic respiratory failure, sleep apnea, muscle weakness, chronic obstructive pulmonary disorder (COPD) and depression. The 10/2/25 minimum data set (MDS) assessment revealed the resident had moderate cognitive impairment with a brief interview for mental status (BIMS) score of 12 out of 15. The resident required moderate assistance with toileting, bathing, dressing and set up assistance with eating and oral hygiene. B. Resident observation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-15 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interviews, the facility failed to ensure that clean linens were provided in sufficient quantities for residents in two of three linen storage closets. Specifically, the facility failed to ensure there were enough clean linens for residents.Findings include:I. ObservationsOn 12/10/25 at 1:30 p.m., the linen storage closet located in hallway 100 was observed to contain six flat sheets, ten large comforter sheets, four pillowcases, and five blankets. No fitted sheets were present in the storage closet at the time of the observation.On 12/10/25 at 1:40 p.m., the linen storage closet located in hallway 200 was observed to contain three flat sheets, four large comforter sheets, and thirteen blankets. No pillowcases or fitted sheets were present in the storage closet at the time of the observation.II. Resident interviewsResident #1 was interviewed on 12/10/25 at 10:10 a.m. Resident #1 said linens were often unavailable or insufficient for residents because the facility did not have any clean linens.Resident #2 was interviewed on 12/10/25 at 12:48…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-15 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review interviews, the facility failed to ensure residents were kept free from abuse, as one (#2) of four residents reviewed for abuse out of the nine sample residents.Specifically, the facility failed to protect Resident #2 from abuse by Resident #3.Findings include:I. Incident of abuse of Resident #2 by Resident #3 on 12/7/25A. Facility investigationThe facility's investigation, dated 12/7/25, documented that the dietary manager (DM) witnessed a resident to resident altercation between Resident #3 and Resident #2 in the dining room during meal service, during which Resident #3 struck Resident #2 on the right arm. The DM immediately reported the incident to the nursing staff. Nursing staff assessed Resident #2 in the comfort of her room following the event, and the initial assessment identified what appeared to be a pinch mark on Resident #2's right arm; the resident also reported arm pain. Resident #2 was reassured and monitored for any changes in condition or discomfort. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to provide respiratory services for two (#4 and #5) of three residents reviewed out of nine sample residents. Specifically, the facility failed to:-Ensure Resident #4's bilevel positive airway pressure (BiPAP) machine was set up and monitored and adjusted by the physician in order for the resident to utilize it at night; -Ensure Resident #4's care plan included the use of a BiPAP machine and settings; and, -Ensure Resident #5's physician's orders included application of his continuous positive airway pressure (CPAP) machine at night.Findings include:I. Resident #4A. Resident statusResident #4, age less than 65, was admitted on [DATE] and readmitted on [DATE]. According to the December 2025 computerized physician orders (CPO), diagnoses included quadriplegia (loss of motor function from the neck down), neurogenic bowel, neuromuscular dysfunction of the bladder, sleep apnea (breathing stops while asleep) and narcissistic personality disorder.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-11 · tag F0553 — failed to let residents help plan their care — pattern
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure residents and their representatives had a right to participate in the development and implementation of their person-centered plan of care for three (#13, #18 and #46) of 17 residents out of 36 sample residents.Specifically, the facility failed to invite Resident #13, Resident #18 and Resident #46 and/or their representatives to participate in the initial care conferences to develop the resident's plan of care.Findings include: I. Facility policy and procedures The Care Planning-Resident Participation policy, implemented on [DATE], was provided by the chief nursing officer on [DATE] at 1:26 p.m. The policy revealed this facility supported the resident's right to be informed of, and participate in, his or her care planning and treatment (implementation of care). The facility would inform the resident, in a language he or she could understand, of his or her rights regarding planning and implementing care, including the right to be informed of his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-11 · tag F0561 — failed to honor residents' choices — pattern
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to honor resident choices for five ( #1, #25, #42, #17 and #38) of 17 residents out of 36 sample residents. Specifically, the facility failed to honor the preferred shower days and/or preferred number of showers per week for Resident #1, Resident #25, Resident #42, Resident #17 and Resident #38.Findings include: I. Facility policy and procedure The Promoting/Maintaining Resident Self-Determination policy, revised April 2025, was provided by the chief nursing officer on 9/11/25 at 1:26 p.m. It revealed in pertinent part, It is the practice of this facility to protect and promote resident rights by facilitating resident self-determination through support of resident choice. The facility will ensure that each resident has the opportunity to exercise his/her autonomy regarding those things that are important in his/her life such as interests and preferences. Each resident has the right to choose their schedules (including sleeping, eating,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-11 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed failed to ensure meaningful activities designed to support residents physical, mental and psychosocial well-being were provided for six ( #1, #32, #42, #29, #38 and #18) of 17 residents reviewed for activities out of 36 sample residents.Specifically, the facility failed to:-Provide a meaningful activity program for Residents #1, #32, #42, #29, #38 and #18; and,-Ensure an initial activity assessment was completed for Resident #18.Findings include: I. Facility policy and procedure The Activities policy, revised April 2025, was provided by the chief nursing officer on 9/11/25 at 1:26 p.m. It revealed in pertinent part, It is the policy of this facility to provide an ongoing program to support residents in their choice of activities based on their comprehensive assessment, care plan, and preferences. Facility-sponsored group, individual, and independent activities will be designed to meet the interests of each resident, as well as support their physical,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 40 citations
  • Potential for harm · E2025-09-11 · tag F0680 — pattern
    Ensure the activities program is directed by a qualified professional.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure the activities program was directed by a qualified professional. Specifically, the facility failed to employ a qualified activities director in order to provide a program of activities for residents requiring activity and recreational support.Findings include: I. Professional referenceAccording to the National Certification Council of Activity Professionals (NCCAP) (2023), retrieved on 9/15/25 from www.nccap.org, An activity director must meet specific qualifications in education, certification and/or experience.The activities program must be directed by a qualified professional who is a qualified therapeutic recreation specialist; or an activities professional who is licensed or registered, if applicable, by the State in which practicing; and eligible for certification as a therapeutic recreation specialist or as an activities professional by a recognized accrediting body; or has two years of experience in a social or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-11 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and interviews, the facility failed to consistently serve food that was palatable and attractive at the appropriate temperatures.Specifically, the facility failed to ensure food was palatable and served at the appropriate temperature.Findings include:I. Facility policy and procedureThe Food Preparation Guidelines policy, implemented 4/11/25, was provided by the regional vice president of operations on 9/11/25 at 1:26 p.m. It read in pertinent part, It is the policy of this facility to prepare foods in a manner to preserve and enhance a resident's nutrition and hydration status. Food and drinks shall be palatable, attractive, and at a safe and appetizing temperature. Strategies to ensure resident satisfaction include providing meals that are varied in color and texture, using spices or herbs to season food in accordance with recipes, serving hot foods/drinks hot and cold foods/drinks cold, addressing resident complaints about foods/drinks, and honoring resident preferences, as possible, regarding foods and drinks, food shall be provided in a form…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-11 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure residents received food prepared in a form designed to meet their needs per physician orders for one (#29) of one resident reviewed for a mechanically altered diet texture out of 36 sample residents.Specifically, the facility failed to serve Resident #29 with food that was altered to the correct texture.Findings include:I. Professional referenceCambridge University Hospital (2023) Minced and Moist Food IDDSI Level 5, retrieved from https://www.cuh.nhs.uk/patient-information/minced-moist-food-iddsi-level-5/ No regular bread due to high choking risk.II. Facility policy and procedureThe Food Preparation Guidelines policy, implemented 4/11/25, was provided by the chief nursing officer (CNO) on 9/11/25 at 1:27 p.m. It read in pertinent part: Food shall be provided in a form (regular, cut, chopped, ground, pureed) that meets each resident's individual needs in accordance with his or her assessment and care plan.III. Resident #29A.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-11 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure consent was obtained for the use of psychotropic medications for two (#47 and #3) of five residents reviewed for unnecessary medications out of 36 sample residents.Specifically, the facility failed to ensure informed consent, which included the reason for medication use, risks and benefits associated with the medication use and any black box warning (a safety warning, highlighting a drug's potential to cause serious, life-threatening adverse reactions, or to cause harm that could be prevented by specific prescribing practices) was obtained from the resident or the resident's representative prior to the resident's use of a psychotropic medication for Resident #47 and Resident #3.Findings include: I. Facility policy and procedureThe Use of Psychotropic Medication policy and procedure, revised 4/28/25, was provided by the regional vice president of operations on 9/8/25 at 4:34 p.m. It read in pertinent part, Prior to initiating or increasing a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-11 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to make immediate notification to the resident representative when the resident had a significant change in condition requiring a need to alter treatment, initiate a resident's transfer or discharge from the facility or when the resident was involved in an accident with an injury for one (#16) of 17 residents out of 36 sample residents.Specifically, the facility failed to ensure Resident #16's representative was notified when the resident experienced a choking episode that required the Heimlich maneuver (a first aid method used for choking) by staff.Findings include:I. Facility policy and procedureThe Notification of Changes policy, implemented on [DATE], was provided by the chief nursing officer on [DATE] at 12:14 p.m. The policy was to ensure the facility promptly informed the resident, consulted the resident's physician; and notified, consistent with his or her authority, the resident's representative when there was a change requiring notification.The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-11 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to maintain a system of documenting grievances and demonstrating prompt actions for one (#37) of two residents reviewed for grievances out of 36 sample residents.Specifically, the facility failed to effectively address, resolve and demonstrate a timely response to Resident #37's grievances.Findings include:I. Facility policy and procedureThe Grievance policy and procedure, implemented 4/11/25, was provided by the regional vice president of operations on 9/11/25 at 1:26 p.m. It read in pertinent part, It is the policy of this facility to support each resident's and family member's right to voice grievanceswithout discrimination, reprisal, or fear of discrimination or reprisal.The Grievance Officer is responsible for overseeing the grievance process; receiving and tracking grievances through to their conclusion, leading any necessary investigations by the facility; maintaining the confidentiality of all information associated with grievances; issuing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-11 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to incorporate the recommendations from the preadmission screening and resident review (PASRR) level II determination and evaluation report into the assessment, care planning, and transition of care for one (#3) of four residents reviewed for PASRR out of 36 sample residents. Specifically, the facility failed to take steps to ensure services were provided as recommended in Resident #3's PASRR level II report.Findings include: I. Resident #3A. Resident status Resident #3, age [AGE], was admitted on [DATE] and readmitted on [DATE]. According to the September 2025 computerized physician orders (CPO), diagnoses included schizoaffective disorder (a mental health condition characterized by a combination of symptoms of schizophrenia - a disconnection from reality and a mood disorder like depression or mania), cerebral infarction (stroke) affecting the right dominant side, chronic kidney disease, major depressive disorder, and anxiety disorder. The 9/8/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure residents who were unable to carry out activities of daily living (ADL) received the necessary services and assistance for bathing for two (#29 and #33) of 17 residents reviewed for ADLs out of 36 sample residents.Specifically, the facility failed to provide Resident #29 and Resident #33, who were dependent upon staff assistance for ADLs, with timely incontinence care.Findings includeI. Facility policy and procedureThe Activities of Daily Living (ADLs) policy, implemented 4/11/25, was provided by the chief nursing officer on 9/11/25 at 1:27 p.m. It read in pertinent part, The facility will, based on the resident's comprehensive assessment and consistent with the resident's needs and choices, ensure a resident's abilities in ADLs do not deteriorate unless deterioration is unavoidable. Care and services will be provided for the following activities of daily living: bathing, dressing, grooming and oral care; transfer and ambulation;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure received treatment and care in accordance with professional standards of practice for two (#33 and #32) of four residents out of 36 sample residents. Specifically, the facility failed to:-Ensure staff followed physician's orders for Resident #32's toe wound dressing; and, -Ensure medications were not documented as being administered prior to the medications being administered to Resident #33.Findings include: I. Failed to ensure staff followed physician's orders for Resident #32's toe wound dressing A. Resident status Resident #32, age greater than 65, was admitted on [DATE]. According to the September 2025 computerized physician's orders (CPO), diagnoses included hemiplegia and hemiparesis following a cerebral infarction affecting the left non-dominant side (a stroke affecting the left side of the body), depression and narcolepsy. The 8/1/25 minimum data set (MDS) assessment revealed Resident #32 had moderate cognitive impairment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure residents received care consistent with professional standards of practice to prevent the occurrence or recurrence of pressure injuries for one (#25) of three residents reviewed out of 36 sample residents.Specifically, the facility failed to ensure appropriate interventions were in place to prevent Resident #25 from developing a non-blanchable (skin that does not turn white when pressure is applied to the area) wound to his left outer ankle.Findings include:I. Professional referenceAccording to the National Pressure Injury Advisory Panel, European Pressure Injury Advisory Panel and Pan Pacific Pressure Injury Alliance Prevention and Treatment of Pressure Injuries: Clinical Practice Guideline, third edition, [NAME] Haesler (Ed.), EPUAP/NPIAP/PPPIA (2019), retrieved on 9/19/25 from https://www.internationalguideline.com/guideline, Pressure ulcer classification is as follows:Category/Stage 1: Nonblanchable Erythema (discoloration of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure residents were free from accidents or hazards for two (#11 and #42) of four residents reviewed out of 36 sample residents. Specifically, the facility failed to ensure resident safety when using a Hoyer lift (mechanical lift) to complete transfers for Resident #11 and Resident #42.Findings include:I. Professional reference According to the Food and Drug Administration's (FDA) Safety Guide For Patient Lifts pp. 6, retrieved on 9/17/25 from https://www.fda.gov/files/medical%20devices/published/Patient-Lifts-Safety-Guide.pdf, Move lift base legs near or around the patient's device. Base legs are usually more stable in full open position. Ensure there is space for lift to pivot and move freely to the receiving area. Ensure lift is able to fit under or around the receiving surface and through doorways.II. Facility policy and procedureThe Safe Resident Handling/Transfers policy, revised April 2025, was provided by the chief nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to provide respiratory services for one (#42) of two residents reviewed out of 36 sample residents. Specifically, the facility failed to:-Ensure Resident #42's bilevel positive airway pressure (BiPAP) machine was set up in order for the resident to utilize it at night; and,-Ensure the resident's care plan included the use of a BiPAP machine.Findings include:I. Resident #42A. Resident statusResident #42, age less than 65, was admitted on [DATE]. According to the September 2025 computerized physician orders (CPO), diagnoses included quadriplegia (loss of motor function from the neck down), neurogenic bowel, neuromuscular dysfunction of the bladder and narcissistic personality disorder. The 8/21/25 minimum data set (MDS) assessment revealed Resident #42 was cognitively intact with a brief interview for mental status (BIMS) score of 15 out of 15. He required moderate assistance to roll side to side, and required substantial assistance with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-11 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure that residents who were trauma survivors received culturally competent, trauma-informed care in accordance with professional standards of practice and accounting for residents' experiences and preferences in order to eliminate or mitigate triggers that may cause re-traumatization of the resident for one (#7) of two residents out of 36 sample residents. Specifically, the facility failed to: -Ensure an assessment was completed to identify potential trauma behaviors for Resident #7, who had a diagnosis of post-traumatic stress disorder (PTSD); -Identify triggers for Resident #7's trauma behaviors related to past childhood trauma; -Identify and document resident-specific care approaches that addressed Resident #7's past history of trauma and triggers, which may cause re-traumatization, and train staff on the resident's trauma and triggers; and, -Ensure Resident #7's trauma care plan included resident-specific interventions for the resident.Findings…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-11 · tag F0742 — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure two (#47 and #3) of five residents diagnosed with a mental disorder or psychosocial adjustment difficulty received appropriate treatment and services to attain the highest practicable mental and psychosocial wellbeing out of 36 sample residents. Specifically, the facility failed to:-Ensure a complete, thorough and timely assessment, including non-pharmacological interventions and a documented rationale for prescribing antipsychotic and antidepressant medications was completed for Resident #47 and Resident #3; -Ensure hours of sleep were monitored for Resident #47 and Resident #3 while they were on antidepressant medications, known to cause drowsiness and; -Identify and implement effective interventions when Resident #47 and Resident #3 refused psychotropic medications.Findings include: I. Facility policy and procedure The Use of Psychotropic Medication policy and procedure, revised 4/28/25, was provided by the regional vice president of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-11 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure all drugs and biologicals were properly stored, secured and labeled in accordance with accepted professional standards. Specifically, the facility failed to: -Ensure topical medications were not left on Resident #8's bathroom counter; and,-Ensure medicated wound treatment supplies were not stored in an unlocked drawer in Resident #7's bedside table.Findings include: I. Resident #8A. Resident status Resident #8, age [AGE], was admitted on [DATE] and readmitted on [DATE]. According to the September 2025 computerized physician orders (CPO), diagnoses included vascular dementia, end-stage renal disease, dependence on renal dialysis, type 2 diabetes mellitus and cellulitis of the chest wall. The 7/13/25 minimum data set (MDS) assessment revealed that the resident was cognitively impaired with a brief interview for mental status (BIMS) score of 11 out of 15. She required a wheelchair. She required set up assistance with eating and oral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-11 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews the facility failed to ensure accurate medical records were kept for one (#42) of two residents out of 36 sample residents reviewed. Specifically, the facility failed to maintain accurate records for Resident #42 of urine output and suprapubic catheter care in the electronic medical record (EMR).Findings include:I. Professional referenceAccording to [NAME], P.A. and [NAME], A.G. et.al., (2021), Fundamentals of Nursing, 10 edition, pp 366 Documentation is an important professional responsibility. To limit liability, your documentation needs to follow organizational standards, which include a clear description of individualized and goal-directed nursing care you provide based on your nursing assessment. Always document patient care in a timely manner following agency standards. Documenting all aspects of the nursing process is a critical nursing responsibility that limits nursing liability by providing evidence that you maintained or exceeded practice standards…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-11 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews, the facility failed to maintain an effective infection prevention and control program to provide a safe, sanitary, and comfortable environment to help prevent the development and transmission of disease.Specifically, the facility failed to ensure staff performed appropriate hand hygiene when assisting residents in the dining room.Findings includeI. Professional referenceAccording to The Centers for Disease Control and Prevention's (CDC). Clean Hands: About Handwashing 2/16/24), retrieved on 9/18/25 from https://www.cdc.gov/clean-hands/about/index.html, Many diseases and conditions are spread by not washing hands with soap and clean, running water. If soap and water are not readily available, use a hand sanitizer with at least 60% alcohol to clean your hands. Key times to wash hands: before, during, and after preparing food, and before and after eating food. Washing hands can keep you healthy and prevent the spread of respiratory and diarrheal infections. Germs can spread from person to person or from surfaces to people when you…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-24 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to ensure residents had the right to secure and confidential personal and medical records.Specifically, the facility failed to ensure residents' medical records were stored securely. Findings include:I. Facility policy and procedureThe Health Insurance Portability and Accountability Act (HIPPA) Sanctions policy, implemented 4/11/25, was provided by the regional vice president of operations (RVPO) on 7/23/25 at 12:13 p.m. The policy revealed this facility would apply sanctions against employees who fail to comply with all policies and procedures regarding the protection of our residents' personal identifiable health information. The facility, as a covered entity under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), would implement policies and procedures to prevent, detect, contain, and correct any HIPAA violations. All employees were expected to comply with all policies and procedures regarding the protection of personal identifiable health information of our residents. All employees would be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-24 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility ensure residents had a right to make choices about aspects of his or her life in the facility that were significant to the resident for two (#6 and #11) of 10 residents out of 11 sample residents.Specifically, the facility failed to ensure Resident #6 and Resident #11 received showers according to their preferences. Findings include:I. Facility policy and procedureThe Resident Showers policy, implemented on 6/1/25, was provided by the regional vice president of operations (RVPO) on 7/23/25 at 2:03 p.m. The policy revealed this facility assisted residents with bathing to maintain proper hygiene, stimulate circulation and help prevent skin issues as per current standards of practice. Residents would be provided showers as per request or as per facility schedule protocols and based upon resident safety.II. Resident #6A. Resident observation and interviewsThe resident and his wife were interviewed on 7/23/25 at 1:36 p.m. The resident sat in a wheelchair in his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-29 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to designate a registered nurse (RN) to serve as the director of nursing (DON) on a full-time basis. Specifically, the facility did not designate an RN to serve as the DON on a full-time basis, after the former DON resigned. Findings include: I. Record review The review of the facility staffing list and facility assessment on 8/27/24 revealed there was no full time DON in the building. II. Staff interviews Licensed practical nurse (LPN) #2 was interviewed on 8/29/24 at 4:30 p.m. LPN #2 said the facility did not have a DON and there was no charge nurse on duty. She said all questions were deferred to the wound care nurse (WCN) and the minimum data set (MDS) nurse. She said both nurses were LPNs, but since they had worked in the building for a long time they were a good resource. The MDS coordinator (MDSC) was interviewed on 8/29/24 at 4:45 p.m. The MDSC said the staff asked her for assistance in different nursing matters because she was available and had worked in the building for some time. She said she was not a charge…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-08-29 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to employ an infection control preventionist (ICP) who had completed specialized training in infection prevention and control which had the potential to affect all residents residing in the facility at the time of the survey. Specifically, the facility failed to have a qualified ICP involved with the facility's infection prevention and control program. Findings include: I. Professional reference The Centers for Disease Control and Prevention (CDC), Interim Infection Prevention and Control Recommendations for Healthcare Personnel During the Coronavirus Disease 2019 (COVID-19) Pandemic, (updated 5/8/23) was retrieved on 9/4/24 from https://www.cdc.gov/coronavirus/2019-ncov/hcp/infection-control-recommendations.html-read in pertinent part, Nursing homes should assign one or more individuals with training in infection prevention and control (IPC) to provide on-site management of the IPC program. Smaller facilities should consider staffing the IPC program based on the resident population and facility service needs identified in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-29 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and interviews, the facility failed to ensure it was free of a medication error rate of five percent (%) or greater. Specifically, the medication administration observation error rate was 16.67%, or five errors out of 30 opportunities for error. Findings include: I. Facility policy and procedure The Medication Guidelines On Clinical Practice policy and procedure, revised January 2020, was provided by the regional nurse consultant (RNC) on 8/29/24 at 4:30 p.m. It read in pertinent part, Staff will provide medications in accordance with standard practice guidelines. II. Medication error observations On 8/27/24 at 8:38 a.m. licensed practical nurse (LPN) #1 was observed preparing and administering medications for Resident #5. The resident had a physician's order for Aspercreme (lidocaine) (a medication used for pain) 4 % topical patch, one time per day, apply one patch to left knee for pain due to fall. -LPN #1 documented that he gave the medication, however, he did not apply the patch to Resident #5's left knee. On 8/27/24 at 8:48 a.m. LPN #1 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-29 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and interviews, the facility failed to ensure all drugs and biologicals were properly stored according to professional standards of practice in one of one medication storage rooms and two of two medication carts. Specifically, the facility failed to: -Ensure multi-dose medications were dated when they were first opened; -Ensure medications were stored in clean and sanitary conditions; -Maintain medications in a way that the medications were accessible only to designated staff; -Dispose of unused, wasted or damaged medication in a way to prevent diversion or accidental exposure; and, -Maintain sanitary conditions in the medication storage room. Findings include: I. Facility policy and procedure The Medication Storage policy and procedure, revised January 2020, was provided by the regional nurse consultant (RNC) on 8/29/24 at 4:30 p.m. It documented in pertinent part, Staff will store medications in accordance with standard practice guidelines. II. Manufacturer's guidelines According to the Anoro Ellipta manufacturer's guidelines, retrieved on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-29 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure an effective quality assurance program to identify and address facility compliance concerns was implemented in order to facilitate improvement in the lives of nursing home residents through continuous attention to quality of care, quality of life, and resident safety. Specifically, the quality assurance performance improvement (QAPI) program committee failed to identify and address concerns related to quality of life and quality of care. Findings include: I. Facility policy and procedure The facility's QAPI policy was requested from the nursing home administrator (NHA) on [DATE] at 6:10 p.m. -The policy was not received by the end of the survey on [DATE]. II. Repeat deficiencies Review of the facility's regulatory record revealed it failed to operate a QAPI program in a manner to prevent repeat deficiencies. F759 Medication administration error rate above five (%) percent During a recertification survey on [DATE], F759 was cited at an E level…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-29 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to follow proper infection prevention practices during patient care and medication administration. Specifically, the facility failed to: -Perform appropriate hand hygiene during medication administration; and, -Clean multi-resident use vitals monitoring equipment in between residents. Findings include: I. Professional reference The Centers for Disease Control and Prevention (CDC) (2024), Clinical Safety: Hand Hygiene for Healthcare Workers, was retrieved on 9/9/24 from https://www.cdc.gov/clean-hands/hcp/clinical-safety/index.html. It read in pertinent part, Perform hand hygiene before touching a patient, after touching a patient or their surroundings, immediately after glove removal. According to Treas, L.S., [NAME], K.L., & [NAME], M.H. (2022.) Basic Nursing: Thinking, Doing and Caring, (Third edition), pages 1601, 1604-1605, Use standard precautions to prevent the transmission of infection. Implement measures to prevent healthcare-associated infections…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-29 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews the facility failed to ensure the residents' right to make choices about aspects of their lives that were important to them for two (#7 and #2) of five residents reviewed out of 24 sample residents. Specifically, the facility failed to: -Provide assistance scheduling a wound care appointment for Resident #7 at his preferred wound clinic; and, -Provide Resident #2 a shower schedule based on her preferences. Findings include: I. Facility policy and procedure The Residents' Rights policy and procedure, dated August 2022, was provided by the regional nurse consultant (RNC) on 8/29/24 at 4:30 p.m. It read in pertinent part, Staff will abide by and protect resident rights in accordance with state and federal guidelines. The administrator will pursue appropriate action regarding resident rights. II. Resident #7 A. Resident status Resident #7, age greater than 65, was admitted on [DATE]. According to the August 2024 computerized physician orders (CPO), diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-29 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to prevent misappropriation of property for one (#12) of two residents reviewed for missing property out of 24 sample residents. Specifically, the facility failed to protect Resident #12's electric tricycle from being stolen from behind a locked gate at the facility. Findings include: I. Facility policy and procedure The Resident Rights policy and procedure, dated August 2022, was provided by the regional nurse consultant (RNC) on 8/29/24 at 4:30 p.m. It read in pertinent part, The staff will abide by and protect resident rights in accordance with state and federal guidelines. In the event a resident rights issue is observed or alleged, staff will report the issue to the administrator. The administrator will pursue appropriate action which may include grievance investigation, customer service recovery, discussion with the resident. II. Resident #12 A. Resident status Resident #12, age greater than 65, was admitted on [DATE] and discharged to another long…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-29 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure the comprehensive care plan was reviewed and revised timely to include the instructions needed to provide effective and personalized care for one (#27) of one resident out of 24 sample residents. Specifically, the facility failed to revise Resident #27's care plan to address the resident's pattern of repeated refusals of physician-ordered medications and treatments. Findings include: I. Facility policy and procedure The Care Plan Process policy, revised 3/27/23, was provided by the nursing home administrator (NHA) on 8/29/24 at 3:00 p.m. It read in pertinent part, The team directs care planning toward attaining and maintaining the highest optimal physical, psychosocial, functional status. The plan of care identifies the date, problem, measurable and realistic goals, time frames for achievement, discipline-specific service interventions, resolution and discharge option. II. Resident #27 A. Resident status Resident #27, age [AGE], was admitted on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-29 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure residents who were unable to carry out activities of daily living (ADL) received the necessary services to maintain good grooming and personal hygiene for one (#134) of five residents reviewed for ADLs out of 24 sample residents. Specifically, the facility failed to ensure Resident #134 received showers per her preference Findings include: I. Facility policy and procedure The Bathing policy and procedure, revised 2/12/2020, was provided by the nursing home administrator (NHA) on 8/29/24 at 3:00 p.m. It revealed in pertinent part, Staff will provide bathing services for residents within standard practice guidelines. Residents have the right to choose if they want to be bathed at certain times and with certain methods in accordance with the care plan. II. Resident #134 A. Resident status Resident #134, age less than 65, was admitted on [DATE]. According to the August 2024 computerized physician order (CPO), diagnoses included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to provide treatment and care in accordance with professional standards of practice and the comprehensive person-centered care plan for one (#84) of five residents reviewed for quality of care out of 24 sample residents. Specifically the facility failed to: -Ensure nursing staff did not remove Resident #84's peripherally inserted central catheter (PICC) line (a long, thin tube that's inserted through a vein in your arm and passed through to the larger veins near your heart utilized for intravenous (IV) medication administration) prior to the completion of a physician prescribed course of antibiotics; and, -Provide care of Resident #84's PICC line per physician's orders and professional standards. Findings include: I. Facility policy and procedure The Peripherally Inserted Central Line Catheter (PICC) policy and procedure, dated August 2021, was provided by the regional nurse consultant (RNC) on 8/29/24 at 4:30 p.m. -The policy did not include information…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-29 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to complete a performance review of every nurse aide at least once every 12 months and provide regular in-service education based on the outcome of these reviews for two of five certified nurse aides (CNA) reviewed. Specifically, the facility did not complete a performance review for CNA #1 and CNA #2. Findings include: I. Record review CNA #1 was hired on 2/28/23. A request for a performance review was made on 8/27/24. -The facility was unable to provide documentation indicating a performance review for CNA #1 was completed in the past 12 months. CNA #2 was hired on 11/29/22. A request for a performance review was made on 8/29/24. -The facility was unable to provide documentation indicating a performance review for CNA #2 was completed in the past 12 months. II. Staff interviews The human resources director (HRD) was interviewed on 8/29/24 at 4:28 p.m. The HRD said each department lead was responsible for completing an annual performance review for their staff. She said a performance review was not completed for CNA #1 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-29 · tag F0940 — failed to train staff — isolated
    Develop, implement, and/or maintain an effective training program for all new and existing staff members.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to develop, implement and maintain an effective training program for staff based on the facility assessment and resident population for two of five certified nurse aides (CNA) reviewed. Specifically, the facility failed to: -Ensure CNA #1 and CNA #2 received training in abuse, dementia management, behavioral health management, infection control, communication, quality assurance and quality improvement (QAPI), compliance and ethics, and resident rights; and, -Ensure CNA #1 and CNA #2 received at least 12 hours of annual in-service training. Findings include: I. Record review A request for abuse, dementia management, behavioral health management, infection control, communication, QAPI, compliance and ethics and resident rights training from the past 12 months and the 12 hours of in-service training was made on 8/27/24 for CNA #1 and CNA #2. CNA #1 was hired on 2/28/23. The facility was unable to provide documentation indicating CNA #1 had completed training for abuse, dementia management, behavioral health management,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to ensure one (#2) resident reviewed out of three sample residents received treatment and care in accordance with professional standards of practice. Specifically, the facility failed to for Resident #2: -Ensure urinalysis laboratory results were received timely, with timely follow up; -Ensure intravenous (IV) fluid hydration was documented as administered; and, -Ensure PRN (as needed) medications included the reason the medication was administered and the effectiveness of the medication. Findings include: I. Facility policy and procedure The policies for the laboratory process for specimens and obtaining results and PRN (as needed) medications were requested from the nursing home administrator (NHA) three times between 8/3/23 and 8/7/23. The NHA did not provide the policies. II. Resident #2 status Resident #2, age [AGE], was admitted on [DATE]. According to the August 2023 computerized physician orders (CPO), diagnoses included multiple sclerosis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-06-14 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interviews, the facility failed to ensure the dietary department followed safe practices to prevent the potential contamination of food and spread of food-borne illness. Specifically, the facility failed to: -Ensure holding temperatures were at appropriate temperatures; -Ensure proper food storage practices; -Ensure expired food was discarded; and, -Ensure food items removed from its original packaging had a dating system. Findings include: I. Food temperatures of cold and hot food items were not held at the proper temperature to reduce the risk of food-borne illness. A. Professional reference The Colorado Department of Public Health and Environment (2019) The Colorado Retail Food Establishment Rules and Regulations, https://www.colorado.gov/pacific/sites/default/files/DEHS_RetailFd_6CCR10102_RFFC_EffJan2019.pdf. It read in pertinent part, The food shall have an initial temperature of 41ºF (fahrenheit) or less when removed from cold holding temperature control or 135°F or greater when removed from hot holding temperature control. (Retrieved 6/22/23).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-06-14 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interviews, the facility failed to promote care for residents in a manner and in an environment that maintains or enhances each resident's dignity and respect in full recognition of his or her individuality for one of two dining areas. Specifically, the facility failed to ensure meals were provided in a timely manner. Findings include: I. Resident interviews Resident #15 were interviewed on 6/12/23 at 10:41 a.m. The resident said breakfast was late today. She had breakfast around 10:00 a.m. and she said she was hungry. Resident #41 was interviewed on 6/12/23 at 12:13 p.m. The resident said breakfast was late. She said she had low blood sugar so if she did not have her meals on time, it would cause her to be dizzy. II. Meal times The meal times were provided by the nursing home administrator (NHA) on 6/13/23 at 11:45 am. It documented as follows: -Breakfast was from 8:00 a.m. to 9:00 a.m. -Lunch was from 12:00 p.m. to 1:00 p.m. -Dinner 5:00 p.m. to 6:00 p.m. Meals were served from a serving unit that was in the main kitchen with one central dining…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-14 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observations and interviews, the facility failed to ensure it was free of a medication error rate of five percent (%) or greater. Specifically, the medication administration observation error rate was 12% or three errors out of 25 opportunities. Findings include: I. Facility policy The Medication Administration policy, dated May 2016, was requested and received on 6/13/23. The policy read in pertinent part: Medications are to be administered within 60 minutes of scheduled times, except before or after meal orders, which are administered based on mealtimes. Unless otherwise specified by the prescriber, routine medications are administered according to the established administration schedule for the nursing center. II. Observations and record review Licensed practical nurse (LPN) #4 was observed on 6/13/23 at 9:20 a.m. during medication pass. Resident #12 had the following orders that were not administered timely: Physician's order: amlodipine (antihypertensive) 10 mg (milligrams) tablet ordered for 8:00 a.m. The medication was administered at 11:04 a.m., which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-14 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations and interviews, the facility failed to maintain a sanitary environment to prevent the transmission of communicable disease and infection in two of three units. Specifically, the facility failed to: -Label resident specific medical supplies and ensure the medical supplies were changed out routinely; and, -Assist and encourage residents to perform hand hygiene at meals. Findings include: I. Facility policy The 2023 Infection Prevention and Control Plan was requested and received on 6/12/23. The plan read in pertinent part: Program goals for 2023 included: Monitor for infections related to medical equipment, devices, and supplies. Develop processes to reduce infection related to medical equipment, devices and supplies if the need arises. Improve compliance with hand hygiene guidelines. II. Observation and interview A. Supplies labeling On 6/11/23 at 5:44 p.m., unlabeled tube feeding supplies were observed in the bathroom of room [ROOM NUMBER]. There was a 60 cubic centimeter…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-14 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations and interviews, the facility failed to ensure biologicals were labeled and stored in accordance with accepted professional standards. Specifically, the facility failed to discard expired biologicals from the supply room. Findings include: I. Facility policy The Storage of Medications, dated [DATE], was requested and received on [DATE]. The policy read in pertinent part: Biologicals are stored properly, following manufacturer's recommendations, to maintain their (sic) integrity and to support safe effective drug administration. Outdated items are immediately removed from stock, disposed of according to procedures. II. Seqirus manufacturer guidelines The influenza vaccine package insert was retrieved electronically on [DATE] from https://labeling.seqirus.com/PI/US/Afluria/EN/Afluria-Prescribing-Information-TIV.pdf and the inserted read in pertinent part: Once the stopper of the multi-dose vial has been piered the vial must be discarded within 28 days. III. Observations On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-14 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to provide food that accommodated resident allergies, intolerances and preferences for one (#97) of three residents reviewed out of 31 sample residents. Specifically, the facility failed to honor Resident #97's diet preferences. Findings include: I. Resident #97 Resident #97 age [AGE], was admitted on [DATE]. According to June 2023 clinical physician orders (CPO) diagnoses included type 2 diabetes mellitus with hyperosmolarity, gastro-esophageal reflux disease, essential (primary) hypertension, pain and presence of left artificial knee joint. The minimum data set (MDS) assessment was not completed. II. Resident interviews and observations Resident #97 was observed on 6/11/23 at 6:00 p.m. She was in bed in her room. A dinner meal tray was on a bedside table in front of her. She said she was hungry. She said she tried to eat her supper (fried chicken sandwich and potato salad) however she had just a few bites of the chicken. She said she was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-09-11 · tag F0577 — widespread
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review and interviews, the facility failed to ensure residents, family members and legal representatives had full access to review the results of the facility's most recent survey findings, including the survey results, certifications, complaint investigations and plans of correction in effect for the preceding three years. Specifically, the facility failed to:-Ensure the residents knew where the survey results binder was located; and,-Ensure the survey results binder was accessible for review by residents and visitors.Findings include:I. Facility policy and procedureThe Availability of Survey Results policy, dated 4/11/25, was provided by the chief nursing officer on 9/11/25 at 1:27 p.m. It read in pertinent part: A readable copy of our facility's most recent federal and/or state survey report and plan of correction for any identified deficiencies is maintained in a 3-ring loose-leaf binder titled Results of Most Recent Survey. The survey binder is located in the main lobby and is available for review by interested persons who wish to review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$131,844 in federal fines across 4 penalties.

  • $39,878 — penalty dated 2026-03-10
  • $44,008 — penalty dated 2025-09-11
  • $25,318 — penalty dated 2024-08-29
  • $22,640 — penalty dated 2023-12-27

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to THE CHARLY BELLO FAMILY, THE MAZE FAMILY, THE SWAIN FAMILY, & WALTER MYERS — 19 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.7-0.7 vs chain
Health inspection 1 of 51.8-0.8 vs chain
Staffing 2 of 52.2-0.2 vs chain
Quality measures 3 of 53.0≈ chain avg
The other 18 homes this chain runs (chain average 1.7★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
MAHRT, DAVIDIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 06/01/2025
MYERS, KATIEIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST24%since 06/01/2025
SWAIN, HOLLYIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST19%since 06/01/2025
SWAIN, JAREDIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST20%since 06/01/2025
COTTONWOOD HEALTHCARE LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2025
PROFESSIONAL BUSINESS ADVISORS LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2025
WIPFLI LLPOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2025
HOLMES, CAROLYNIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2025
MYERS, WALTERIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2025

CMS files one row per role, so the 14 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.7M
Net patient revenuemost recent cost report
-20.3%
Operating marginrevenue minus expenses
$459K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 1%Medicare 24%Other / private 75%

This home reported $459K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$574per resident / day
operating cost
$17,448per month
≈ monthly operating cost
$477per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CO

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Colorado Medicaid page.

Typical monthly cost in Colorado
$10,159/mo
Nursing home (semi-private)
$12,182/mo
Nursing home (private)
$6,584/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 065429. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-11, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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