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Beartooth Rehabilitation And Nursing LLC

350 W Pike Ave, Columbus, MT 59019 · For profit - Corporation · (406) 290-5070 Medicare & Medicaid certified

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Special Focus candidate (CMS is watching this home)Flagged for abuseBehavioral-health or dementia-care citation — no harm found (F0758)2 immediate-jeopardy citations$50,592 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (43) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $50,592 in federal fines (most recent 2026-02-10)
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 2 of 5

Worth a closer look. This home's staffing rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
(406) 322-4542 · Call to confirm hours
Pharmacy
133 N 5th St · (406) 322-5652 · Call to confirm hours
Grocery
133 North Fifth
Park
602 E 8th Ave · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased27.0%18.7%15.4%worse
Long-stay residents who lose too much weight4.3%6.2%5.4%better
Long-stay residents with a catheter left in their bladder3.3%2.1%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%2.9%2.0%better
Long-stay residents with depressive symptoms4.3%5.6%6.5%better
Long-stay residents who were physically restrained0.0%0.6%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury8.5%4.4%3.3%worse
Long-stay residents whose ability to walk worsened17.6%17.2%16.1%typical
Long-stay residents on antianxiety or hypnotic medication16.7%15.8%18.9%better
Long-stay residents with pressure ulcers2.4%6.3%4.7%better
Long-stay residents with worsening bladder/bowel control22.7%24.1%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table28.9%20.4%17.1%worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.06U.S. median 0.31
Therapy hours / resident / day
<0.01hours / resident / day
Physical therapy
0.06hours / resident / day
Occupational therapy

Therapy staffing: this home’s payroll records show 0.06 therapist hours per resident per day in 2026Q1 — more than 3% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.84
RN hours/ resident / day
0.25
LPN hours/ resident / day
1.86
Aide hours/ resident / day
2.95
Total nurse hours/ resident / day
0.63
RN hoursweekends
Total nursing turnover
RN turnover

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.95 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.84 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.86 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.68 hrs/resident/day on weekends vs 3.06 on weekdays — 12% thinner on weekends. RN hours go from 0.92 to 0.63 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

18
deficiencies at the latest standard inspection (2026-02-10)
8
at the previous standard inspection (2024-12-05)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

43 citations, most serious first. The 14 most serious are shown; the remaining 29 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2026-02-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to implement and operationalize a smoking policy when there were smokers residing at the facility, who were unsafe and kept their smoking materials. Residents smoked in a designated and unmonitored smoking area; one resident (#12) utilized oxygen and kept her nasal cannula and oxygen cannister in close proximity while smoking, to include using a lighter with an open flame; resident (#20) was often in proximity to resident #12 when smoking, which placed her at a higher risk of injury due to the unsafe smoking practices of resident #12. The facility did not identify and address individualized smoking safety risk factors, and care plans were not implemented with individualized safety interventions to mitigate smoking-related risks for 6 (#s 5, 12, 20, 23, 24, and 35); and failed to ensure a lighter was secured in accordance with the resident's smoking assessment and care plan for 1 (#5) of 6 residents sampled for smoking. These failures…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2025-09-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate supervision and monitoring and ensure the safety and well-being of a cognitively impaired resident who displayed frequent wandering patterns, and the resident had an unwitnessed fall with major injury. This failure resulted in the resident being transferred to the ER, a hospitalization, a surgical procedure, and a total loss of independent ambulation for 1 (#4) of 6 residents sampled for falls; and the facility staff failed to follow the established policies and procedures. These failures were identified to be an Immediate Jeopardy situation.On 9/2/25 at 4:05 p.m., the Administrator and facility management team, including corporate staff, were notified that an Immediate Jeopardy existed in the area of F689 - Accidents and Hazards, related to the failure to provide sufficient supervision and adequate and timely response to an unwitnessed fall for resident #4. The severity and scope identified for the Immediate Jeopardy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-09-04 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to recognize and protect a resident's right to be free from neglect, following a resident's major injury from an unwitnessed fall, and the resident had severe cognitive impairment; for 1 (#4) of 12 sampled residents. The deficient practice resulted in the resident experiencing pain, was not thoroughly assessed after the fall, and there was a delay in timely care, which resulted in the resident's surgery and hospitalization. Findings include:During an interview on 8/26/25 at 10:04 a.m., staff member A stated she had been working and fulfilling the roles of Administrator, Social Services Designee, and the Business Office Manager for the facility. Staff member A stated she was also working as the Grievance Officer and Abuse Prevention Coordinator, for now. Staff member A stated she was not aware of issues in the facility related to quality-of-care concerns that would require reporting or investigating an event as a facility-reported incident, such as for resident #4's unwitnessed fall with a significant injury. Staff member A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-09-04 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility staff failed to perform a thorough head-to-toe assessment, pain assessment, or transfer a resident appropriately after an unwitnessed fall with injury, which was consistent with professional standards of nursing practice, for 1 (#4) of 12 sampled residents. This deficient practice caused an increase in the resident's signs and symptoms of pain, due to a fall that resulted in a hip fracture. Findings include: During an interview on 8/28/25 at 12:24 p.m., staff member L stated she was getting ready to start laying residents down to bed when a kitchen staff member said a resident had fallen in the dining room. Staff member L stated the nurse, another staff member, and she went over to the dining room and found resident #4 lying on the floor. Staff member L stated they picked the resident up, put her in a wheelchair, then took her to her room and put her to bed. Staff member L stated that when they tried to remove resident #4's pants, she began to fight them because she was in pain and was showing signs of pain. Staff member L stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-02-10 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to employ a certified dietary manager who provided necessary oversight to the kitchen or a full-time dietician to oversee the dietary department. This deficient practice had the potential to affect all residents who received meals and nutritional services by increasing the risk for nutritional concerns, inadequate oversight of food service operations, and compromised food quality and safety. Findings include:During an interview on 2/7/26 at 12:40 p.m., staff member O said he has been in the dietary manager position for approximately three months. Staff member O said he received an email two to three days prior, showing he had been enrolled in an education course, but said he was not currently certified. He stated he did not know who the registered dietitian was for the facility. During an interview on 2/7/26 at 1:05 p.m., staff member B informed the survey team that the facility did not currently employ a certified dietary manager.During an interview on 2/9/26 at 3:12 p.m., staff member W stated she worked at the facility on a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-02-10 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store food, thaw potentially hazardous food, handle food for meal service, and maintain kitchen equipment in a clean and sanitary manner to prevent potential contamination and growth of bacteria. These deficient practices were observed in the dry storage area, dish room, food preparation area, and during meal service, and resulted in unsanitary conditions in the kitchen. These failures would affect any resident who received food and or services from the kitchen. Findings include:1. During the initial tour of the kitchen on 2/7/26 at 12:35 p.m., the following concerns were observed in the dry storage area:-A white paper bag label powdered sugar was open and not properly closed or covered. The bag was not dated with an open date.-A large paper bag of granulated cane sugar was opened and loosely folded at the top on a wire storage rack (not closed tightly). The bag was not dated with an open date. Granulated sugar was visibly spilled and scattered across the floor beneath the storage rack. The bag labeled cane…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-02-10 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide effective administrative oversight of day-to-day operations to ensure regulatory compliance related to abuse prevention processes, infection control, housekeeping, dietary services, and activities, for 8 (#s 9, 17, 27, 28, 29, 30, 37 and 46) of 28 sampled residents. The failures increased the risk of facility residents to experience inadequate protection from abuse, inadequate protection from communicable disease, unmet care needs, unsanitary environment, inadequate dietary services, and an ineffective activity program. Findings include:1. Inadequate abuse prevention processes: Review of a facility-reported incident submitted to the State Survey Agency on 10/2/25 showed resident #27 was verbally mistreated by other residents in the dining room. Review of a facility-reported incident submitted to the State Survey Agency on 1/3/26 showed that resident #28 reported inappropriate and unwanted touching by another resident. Review of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-02-10 · tag F0837 — widespread
    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility's governing body failed to ensure necessary oversight was provided for the identification and correction of quality deficient practices directly involving staff member A and oversight of the facility's systems and services. The facility had two consecutive surveys with findings of Immediate Jeopardy in the areas of F689 - Accidents and Hazards, and multiple deficiencies were identified directly involving staff member A's failures to take necessary or appropriate action on a concern. This deficient practice placed residents in the facility at continued risk of their needs not being met related to safety, care, and services provided. Findings include:The previous Complaint survey, exit date 9/4/25, resulted in a finding of Immediate Jeopardy at a J in the area of F689 - Accidents and Hazards pertaining to a resident with serious major injury from a fall and a finding of G in the area of F600 - Abuse and Neglect pertaining to neglect of a resident with a serious major injury. The facility is actively in the monitoring stages of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-02-10 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to accurately complete a facility assessment and failed to identify 1 resident (#46) of 1 resident sampled for care needs. The failure resulted in elevated risk for resident needs not to be accurately and safely met. Finding include:Review of the facility assessment completed on 8/1/25 showed residents requiring hemodialysis would be transported to an outside facility. The assessment also showed Individuals who present (as) an elopement risk that cannot be safely managed with a Wander Guard system will not be admitted .During an interview on 2/9/26 at 5:30 p.m., staff member A said she was not sure whose facility assessment was in the facility folder. Staff member A said that if you look at the assessment, it might say the name of a different facility owned by the parent company. When asked about why the facility admitted a resident who was a known elopement risk, when the resident assessment identified the elopement risk prior to the resident's admission, and staff member A was unable to provide an explanation for why the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-02-10 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an effective QAPI program that identified quality-deficient practices for corrections to needing to be made. There was no documentation or evidence of an ongoing comprehensive quality assurance program. The failure resulted in residents not being monitored for accidents and safety concerns related to smoking, and other system concerns identified during the survey, and administration was aware of the concerns, but appropriate action was not taken to implement a plan to correct them. Findings include:During a Quality Assurance Performance Improvement (QAPI) observation and interview on 2/10/26 at 9:19 a.m., staff member A stated the QAPI team had met monthly and had started to initiate performance improvement plans for areas of concern. Staff member A stated the facility had not initiated any improvement plans related to smoking because smoking had not been an issue. Staff member A said the medical director comes to the QAPI…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-02-10 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement an infection prevention and control program which ensured pre-employment TB screening was completed upon hire in accordance with facility policy and nationally recognized standards. The failure placed residents at elevated risk for exposure to communicable disease. Findings include:During an interview on 2/9/26 at 9:55 a.m., staff member A stated the DON's role reported directly to her in the facility chain of command. Staff member A stated she did not know if TB screening was occurring for newly hired employees, stating, That (pre-employment TB screening) is on the nurses to do. You would have to talk to the DON about that. Well, I guess that would fall back on me if the nurses don't TB screen the new hires. We really don't have a system for that. At the other facility I worked at, they would just tell me when it's done. I don't really know if anyone has gotten one (pre-employment TB screening) here since we opened, I guess that's my bad. During an interview on 2/9/26 at 2:23 p.m., staff member E stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-10 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to maintain a clean, comfortable, and homelike environment for 2 (#s 9 and 29) of 30 sampled residents, and may affect others who were bothered by the lack of services. Findings include:During the initial facility tour on 2/7/26 between 1:00 p.m. and 2:18 p.m., the door thresholds were soiled with dark brown to black greasy looking material for rooms 206, 209, 311 and 314. During an interview and observation on 2/7/26 at 1:58 p.m., resident #29 said she had never had the furniture in her room moved for her room to be deep cleaned. Resident #29 said there is only one housekeeper per day, and she tries to get the toilets cleaned every day. Resident #29 said that when the housekeeper takes her days off, there isn't a housekeeper. Resident #29 said sometimes the housekeeper is pulled to laundry. Resident #29 said if she wants her garbage emptied, she sets it outside the door, the same way with laundry. Observations showed a yellow and orange spot on the right side of the toilet. The area around the recliner was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-10 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to protect residents from inappropriate physical contact between residents for 3 (#s 17, 28, and 37), failed to ensure a resident was free from verbal abuse by a staff member for 1 (#42) and failed to ensure a resident was free from neglect related to elopements for 1 (#46) of 7 residents sampled for abuse. With each elopement, the facility neglected to address it thoroughly for future prevention, thus continuing the risk of elopement and harm. Findings include:1. Review of a facility-reported incident submitted to the State Survey Agency on 1/3/26 showed documentation of inappropriate physical contact between resident #17 and resident #28. During an observation and interview on 2/7/26 at 1:15 p.m., resident #17 was in a wheelchair in his room and called out, Hey! On approach, he reached out and cupped the surveyor's hand with both his hands. Resident #17 was able to say Hey, Yeah, and No, throughout the interview. When asked about the incident on 1/3/26, resident #17 said. Yeah, and showed his fists to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-02-10 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to report investigative findings for reportable events within the required timeframe for 4 (#s 27, 28, 37, and 46) of 8 residents sampled for event reporting. The failure placed the residents at elevated risk for delayed protective interventions, emotional distress, and injuries. Findings include: A review of facility reported incidents showed concerns related to late reporting, which included: 1. Resident #27 Review of a facility-reported incident submitted to the State Survey Agency on 10/2/25 showed resident #27 was mistreated by other residents in the dining room through verbal comments. The facility's investigative findings were not reported to the State Survey Agency until 10/10/25, one day after the submission deadline. 2. Resident #28 Review of a facility-reported incident submitted to the State Survey Agency on 1/3/26 showed resident #28 reported inappropriate touching by another resident. The facility's investigative findings were not reported to the State Survey Agency until 1/11/26, two days after the submission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 29 citations
  • Potential for harm · Ecited before2026-02-10 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure the resident's care plan was reviewed and revised by an interdisciplinary team when a resident had a change in condition for 1 (#4); failed to ensure the resident representative was involved in the care planning process or invite the resident's representative to care plan meetings for 1 (#8) of 30 sampled residents, and failed to ensure a resident-centered care plan was updated to include information about oxygen and safety precautions for 2 (#s 12 and 20) of 6 residents sampled for smoking. These deficient practices limited the staff's ability to perform care and communicate effectively, limited the resident representative's involvement in treatment and care decisions, and posed hazards related to unsafe smoking for residents. Findings include:1. During an observation and interview on 2/8/26 at 2:43 p.m., NF3 said resident #4 uses her cell phone to type messages. NF3 said the staff can usually communicate and understand her messages. During the interview, resident #4 was observed texting on her cell…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-10 · tag F0847 — pattern
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure binding arbitration agreements were presented in a manner allowing informed and voluntary consent, and failed to ensure arbitration agreements were not effectively treated as routine admission paperwork, for 3 (#s 6, 12, and 25) of 30 sampled residents. The failure placed the residents at elevated risk for signing binding legal agreements without informed choice and limiting access to the court system. Findings include:1. During an interview on 2/8/26 at 10:14 a.m., staff member A stated there were currently no signed arbitration agreements in the facility. During an interview on 2/8/26 at 3:40 p.m., staff member F stated she was somewhat familiar with the admission packet and had completed the admission process with families a few times since she started working at the facility. Staff member F stated she did not separately review each individual document with the family unless questions were asked. Staff member F stated she was not familiar with what an arbitration agreement was or why someone would sign one, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-10 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify a resident's representative of changes in resident care and treatment for 1 (#25) of 30 sampled residents. The failure resulted in the POA's missed opportunity to be informed of changes to the resident's care and treatment. Findings include:Review of resident #25's nurse's note dated 11/8/25 at 3:52 a.m., showed resident #25 had a fall and was found on the floor next to the bed. The note showed the day shift staff would be responsible for alerting resident #25's power of attorney.Review of the nurse's notes for the remainder of 11/8/25 failed to show resident #25's power of attorney was notified about the fall.Review of resident #25's nurse's note, dated 12/5/25, showed resident #25 was started on an antibiotic for a urinary tract infection. There was no documentation showing resident #25's power of attorney was contacted regarding the change in treatment necessary to treat an infection.During an interview on 2/10/26 at 11:17 a.m., NF2 said the facility had not called her about any falls, and she had not been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-10 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a thorough investigation of facility-reported events for 1 (#46) of 8 residents sampled for facility-reported events. The failure placed the resident at risk for inadequate protection from harm. Findings include:Review of a facility reported incidents, dated 10/24/25, 11/1/25 at 10:20 a.m., 11/1/25 at 5:40 p.m., 12/3/25, and 12/6/25, showed resident #46 had left the facility premises without the facility knowledge. The investigative files presented for review failed to include a thorough investigation of one resident who had multiple elopements. No staff interviews were included in the files.During an interview on 2/7/26 at 4:10 p.m., staff member J said resident #46 had lived in a homeless shelter and was potentially in a witness protection program. Staff member J said the resident would be outside smoking unattended because the facility did not have the manpower to watch and supervise residents who smoked. Staff member J said the facility changed resident #46's activity care plan, but staff member J said she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-10 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan to address the limited range of motion of the right hand for 1 (#1) of 30 sampled residents. This deficient practice increased the risk for further decline in the resident's functional ability and range of motion. Findings include:During an observation and interview on 2/8/26 at 10:04 a.m., resident #1 was observed seated in a wheelchair with her right hand in a flexed position with her fingers curled into the palm. When resident #1 was asked if she was able to open her fist, she stated, No. Resident #1 used her left hand to grasp the fingers of the flexed right hand and attempted to pull them open; the fingers did not fully extend.During an observation and interview on 2/9/26 at 8:03 a.m., resident #1 was observed during breakfast. Staff member L spoon-fed the resident. Resident #1 did not use her hands to assist with the meal. When asked about finger foods, staff member L…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-10 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide an activity program to meet the individual needs and interests for 2 (#s 9 and 29) of 30 sampled residents. The failure resulted in resident dissatisfaction with the activities program and boredom. Findings include. During an observation on 2/7/26 from 2:00 p.m. until 4:00 p.m., three residents were observed in the activity room doing a self-initiated activity.During an interview on 2/7/26 at 2:18 p.m., resident #29 said she was tired of Bingo, so she just stayed in her room and read. Resident #29 said there was not much to do at the facility when discussing her activity participation.During an interview on 2/7/26 at 2:33 p.m., resident #9 said the only thing to do for activities was to go to Bingo. Resident #9 said the activity director was new, and she did not know what to do for activities. Resident #9 said things were going on sometimes, but it the activities were not what she was interested in. Resident #9 said there were no activities going on during the weekend, except an occasional church…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-10 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide necessary care and services to prevent a decline in range of motion for 1 (#1) of 30 sampled residents, and the range of motion limitations affected the resident and her ability to complete or participate in ADL care and increased the resident's risk of a continued deterioration in the resident's range of motion. Findings include: During an observation and interview on 2/8/26 at 10:04 a.m., resident #1 was observed seated in a wheelchair with her right hand in a flexed position with her fingers curled into the palm. When resident #1 was asked if she was able to open her fist, she stated, No. Resident #1 used her left hand to grasp the fingers of the flexed right hand and attempted to pull them open. The fingers did not fully extend during the attempt.During an observation and interview on 2/9/26 at 8:03 a.m., resident #1 was observed during breakfast. Staff member L spoon-fed the resident. The resident did not use her hands to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-10 · tag F0742 — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to assess and provide services for 1 (#41) of 30 residents who exhibited signs of depression and was having a difficult time adjusting to the facility. The failure resulted in the resident feeling lonely, isolated and depressed. Findings include: During an observation and interview on 2/7/26 3:24 pm., resident #41 repeatedly told the surveyor he was sad and lonely. Resident #41 said he was basically kidnapped and placed here (at facility), as he did not know he was being left at the facility. Resident #41 said he was lonely; he missed his daughter and missed his granddaughter's dog. Resident #41 said he had a friend at the facility, but they kicked her out. Resident #41 said he cries every day. Resident #41 said he doesn't sleep well because he is lonely and cries almost every night. Resident #41 said he does sleep in the day to get some rest. Resident #41 said he goes to the dining room, but there is a group of residents who stare at him and talk about him. Resident #41 said that when the other residents talk…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-10 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain complete and accurate clinical records by failing to include a documented admission agreement in the medical record for 1 (resident #17) of 30 sampled residents. The failure placed the resident at elevated risk for lack of clarity regarding services, responsibilities, and resident rights. Findings include:During an interview on 2/8/26 at 2:44 p.m., staff member A stated admission paperwork should be completed at the time of admission, and the paperwork would be the responsibility of herself, or staff member K. Staff member A stated at the time of resident #17's admission, she would have been responsible for his admission paperwork.During an interview on 2/8/26 at 9:40 a.m., staff member B stated that resident #17's admission paperwork could not be located.Review of resident #17's electronic medical record showed an admission date of 11/25/24. The medical record lacked admission documentation, including information for billing, and resident rights and responsibilities.Review of resident #17's social…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-09-04 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain documentation and demonstrate evidence of its ongoing QAPI program that meets the regulatory requirements, and show systems and reports demonstrating systematic identification, reporting, investigation, analysis, and prevention of adverse events; and documentation demonstrating the development, implementation, and evaluation of corrective actions or performance improvement activities. The facility failed to implement a comprehensive QAPI plan that would sufficiently identify and correct quality concerns, and this failure may affect all residents of the facility. Findings include: During an interview on 9/4/25 at 11:20 a.m., staff member A stated the facility did not have a QAPI plan in place, but they are working on implementing one. Staff member A stated, Documentation is important, and we are trying to utilize the risk management system, but we are still seeing a lot of errors in the process. We are not getting a lot of feedback. I know we need to get more people involved, but it's so hard being so small. We are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-09-04 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to have the required members for attendance and participation in Quality Assurance and Performance Improvement (QAPI) meetings, including the Medical Director (or Designee), which were at a minimum, required to be completed quarterly. This deficient practice had the potential to affect all residents who received care in the facility. Findings include: During an interview on 9/3/25 at 5:07 p.m., staff member B stated she attended the QAPI meetings. Staff member B stated, I just show up and do what I need to do and give my input. That is all.During an interview on 9/4/25 at 11:20 a.m., staff member A stated herself, and staff member B, attend the QAPI meetings, and that sometimes staff member C joins the meeting via phone call but does not attend all the meetings. Staff member A stated Staff member G does not attend the meetings in person, but staff member G is presented with the information fromn the QAPI meeting after the fact, via a phone call. Staff member A stated, We only have [Staff member G] onsite once a month. Staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-04 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure a routine written notification of a resident transfer and discharge was completed and maintained, with information regarding the transfer and discharge to the local Ombudsman for 4 (#s 3, 4, 10, and 12) of 12 sampled residents reviewed for a transfer and or discharge from the facility. The deficient practice increased the risk of residents being inappropriately transferred or discharged due to the lack of communication to the resident or advocate. Findings include:Review of a facility list of resident transfers and discharges, dated 8/25/25 at 3:31 p.m., showed:- Resident #4 transferred to a hospital on 4/11/25.- Resident #12 transferred to a hospital on 6/20/25.- Resident #10 transferred to a hospital on 5/4/25 and 6/17/25; and,- Resident #3 discharged from the facility on 8/8/25 due to the resident's death.During an interview on 8/26/25 at 10:33 a.m., NF1 stated staff member A did not send her the notices for the resident transfers and discharges. NF1 stated that staff member A mentioned to her that resident #3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-04 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement and uphold policies and procedures for the reporting of an unwitnessed fall, for a resident who was not a reliable reporter, and the resident sustained a hip fracture, had surgery, and was hospitalized for it, or 1 (#4) of 6 residents sampled for falls; and facility staff neglected to provide necessary services to the resident after the fall, which was not identified as neglect of care, and reported to the State Survey Agency following the event. Findings include:On 8/25/25, it was identified that the facility had no documented facility reported incidents submitted to the State Survey Agency. The facility was not able to provide any prepared or completed investigations for any facility reported events submitted to the State Survey Agency. The facility had an initial certification survey in December 2024, and a complaint survey in July 2025, and no reportable events were submitted to the State Survey Agency iduring this time. During an interview on 8/26/25 at 10:04 a.m., staff member A stated she had been working…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-04 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to initiate an abuse or neglect investigation following an event when a resident experienced an unwitnessed fall resulting in major injury, which required surgery and hospitalization for 1 (#4) of 6 residents sampled for falls, and the licensed nursing staff failed to ensure the resident was provided necessary care and services related to the fall and negative outcomes from it, or follow the facility policies or procedures, or standards of practice for nursing care. This deficient practice caused a delay of the allegation of abuse or neglect being sent to the State Survey Agency and increased the risk for residents in the facility due to the facility not identifying, thoroughly investigating, and failing to report facility reported events. Findings include:On 8/25/25, the facility was under inspection for a complaint and revisit survey, and it was noted that there were no documented facility reported incidents that were either reported or submitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-04 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to complete a Significant Change MDS for a resident's decline, for 1 (#4) of 12 sampled residents. This deficient practice increased the risk of the resident not receiving necessary care due to the lack of changes being identified using the MDS assessment process. Findings include:During an observation on 9/2/25 at 5:33 p.m., resident #4 was sitting in a wheelchair in the dining room. Resident #4 would roll back from the dining room table, then roll back up to the dining room table, without assistance. During an interview on 9/3/25 at 5:07 p.m., staff member B stated she was responsible for completing the MDS assessments. Staff member B stated the facility had an interdisciplinary team meeting after resident #4's fall (on 4/10/25). Staff member B stated, When [Resident #4] returned from the hospital on 4/16/25, she was non-ambulatory, so there was nothing to change. Staff member B stated she should have done a Significant Change MDS instead of a Quarterly MDS. Staff member B stated she would look at the RAI…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-04 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to submit a Quarterly MDS (Minimum Data Set) assessment within the required time frame for 1 (#3) of 12 sampled residents. Findings include:Review of resident #3's Quarterly MDS (Minimum Data Set), with an ARD (Assessment Reference Date) of 7/11/2025, showed a completion date of 7/25/25. The assessment was not submitted and accepted until 8/19/25, 11 days past the required submission date. During an interview on 9/3/25 at 5:07 p.m., staff member B stated she was the staff member responsible for completing the MDS (Minimum Data Set). Staff member B stated she knew there were some MDS (Minimum Data Set) assessments that were late. Staff member B stated, I just have so much on my plate. I also was having to help cover shifts on the floor, so there were things (assessments) that were late. We have hired someone to help me, and that will take some tasks off my plate.Review of a facility policy titled Resident Assessment-RAI, with an implementation date of 4/11/25, showed: Policy: This facility makes a comprehensive assessment.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-04 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to code medications accurately on the MDS assessment for 1 (#3) of 12 sampled residents. Findings include:Review of resident #3's Quarterly MDS, with an ARD of 7/11/25, showed question N0300. Injections-Record the number of days injections of any type were received during the last 7 days or since admission or reentry if less than 7 days. A 0 was marked. Section N0350. Insulin was disabled by question N0300. Section N0410, for the High-Risk Drug Classes, Use and Indication, showed, J. Hypoglycemic (including insulin), was marked No.Review of the Resident Assessment Instrument, dated October 2024, showed: . Insulin injections are counted in this item as well as in Item N0350. Record the number of days that any type of injection (e.g., subcutaneous, intramuscular, or intradermal) was received. N0415J1. Hypoglycemic (including insulin): Check if a hypoglycemic medication was taken by the resident anytime during the observation period .Review of resident #3's Physician Orders, dated 6/1/25 to 8/8/25, showed, Lantus Solostar…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-04 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to revise a comprehensive care plan to include behavioral health services being provided for 1 (#3) of 12 sampled residents. This deficient practice increased the risk of the resident not receiving necessary services for mental health. Findings include: During an interview on 9/4/25 at 9:04 a.m., staff member A stated she had been working as the facility Administrator, Social Worker, and Business Office Manager. Staff member A stated that resident #3 was seeing a mental health provider via tele-health services.During an interview on 9/4/25 at 11:20 a.m., staff member B stated care plans should include mental health concerns. Staff member B stated, If a resident had mental health concerns, the care plan would address the non-pharmacological interventions, as well as the pharmacological interventions, any triggers the resident may have had, and any other pertinent behavioral health information. Staff member B stated, I know that the care plans are lacking.Review of patient #3's comprehensive care plan, dated 4/15/25, showed:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-31 · tag F0585 — failed to handle grievances — pattern
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to develop and implement a facility policy which contained the name and contact information for the grievance official; failed to provide residents with readily available grievance forms; and failed to provide residents with the option to file grievances anonymously for 2 (#s 1 and 7) of 8 sampled residents. This deficient practice affected current residents residing in the facility who wished to know information for, review the information from, or use, the grievance process. Findings include:During an observation on 7/28/25 at 4:00 p.m., a walkthrough of the facility's common areas was conducted. No grievance forms were found to be readily available to residents; No posting of the name and contact information of the grievance official was found; and no secure receptacle was identified to file an anonymous grievance.During an interview on 7/28/25 at 4:30 p.m., staff member A stated grievance forms were in her office. Staff member A stated grievance forms had been in a hanging file on the wall after entering the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-31 · tag F0577 — isolated
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to post the results of the most recent certification survey in an area readily accessible to residents, family members, and residents' legal representatives. This deficient practice had the potential to affect all residents or resident representatives wishing to view the most recent certification survey results. Findings include:During an observation on 7/28/25 at 4:30 p.m., no binder containing the most recent certification survey results were found within the common areas of the long-term facility.During an interview on 7/28/25 at 4:30 p.m., staff member A stated the survey information was removed when the facility underwent renovations recently. Staff member A stated she had not reposted the survey results after the renovations occurred.During an interview on 7/29/25 at 11:57 a.m., resident #1 stated she was not aware of the location of a binder that contained the most recent certification survey results.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-31 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a resident's room was kept clean and hazard-free as needed, and this concerned the resident and family, for 1 (#7) of 8 sampled residents. Findings include:During an interview on 7/29/25 at 1:30 p.m., staff member G stated resident rooms were cleaned daily, which included sweeping, mopping, cleaning bathroom toilets, and surface areas.During an observation and interview on 7/30/25 at 10:00 a.m., upon entering resident #7's room, it was observed the air conditioning unit's front panel had been completely removed, leaving the internal components exposed. A heavy accumulation of brown debris, resembling dust and grime buildup, was present across the surface of the unit, indicating prolonged lack of cleaning or maintenance. Additionally, an electrical wire within the unit was visibly exposed, posing a potential safety hazard to resident #7 and staff. Resident 7's bathroom toilet was soiled with urine and feces on the inside and outside of the toilet bowl. The floor around the area of the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-05 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to implement a comprehensive, resident-centered care plan which identified residents' physical and psychosocial needs to help the residents reach their highest practicable level of well-being, and failed to identify preventative interventions, for 4 (#s 155, 156, 157 and 163) of 13 sampled residents. Findings include: 1. During an observation and interview, on 12/2/24 at 12:22 p.m., resident #155 was sitting on his bed. In reply to questions, resident #155 initially stated, Yeah, no, yeah, or Ayy. On further questioning, and providing adequate time to answer, resident #155 was able to answer some questions with occasional single word answers or yes/no responses, but he was unable to converse easily. Review of resident #155's medical record showed a diagnosis of traumatic brain injury. Review of resident #155's care plan did not show a focus area or interventions for a communication deficit or interventions for staff to utilize when communicating with the resident. 2. During an observation and interview, on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-05 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure staff member H adhered to proper infection prevention and control practices during medication administration for 1 (#157) of 4 sampled residents for medication administration; failed to ensure enhanced barrier precautions were implemented and followed, for 3 (#s 154, 156, and 157) of 13 sampled residents; and failed to follow proper infection control practices were used when transferring dirty and clean laundry. Findings include: 1. During an observation on 12/4/24 at 7:34 a.m., staff member H, who was a licensed nurse training with staff member E, entered resident #157's room to administer medications. After entering resident #157's room, staff member H laid down the following medications onto the top of a clothing dresser: - Fluticasone Propionate Nasal Suspension 50 mcg, - Novolog Injection Solution 100 Units/ml - 30 U, and - Combivent Respimat Inhalation Aerosol Solution 20-100 mcg. Staff member H did not clean the top surface of the clothing dresser or lay down any form of protective barrier prior…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-05 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a clean and sanitary environment for 2 (#s 151 and 155) of 13 sampled residents. Findings include: 1. During an interview on 12/2/24 at 4:40 p.m., NF1 stated resident #151's toilet was sometimes dirty when he visited. During an interview on 12/3/24 at 7:57 a.m., staff member B stated cleaning (of the bathroom) was done every day. During an observation on 12/3/24 at 9:25 a.m., resident #151's toilet had brown specks splattered (apppeared to be feces) on the front part of the toilet bowl. During an observation on 12/3/24 at 2:46 p.m., resident #151's toilet still had brown specks splattered on the front part of the toilet bowl. During an observation on 12/4/24 at 8:01 a.m., resident #151's toilet had brown specks splattered on the front part of the toilet bowl, it did not appear to have been cleaned in the last 24 hours. 2. During an observation and interview on 12/2/24 at 12:22 p.m., resident #155 reported the facility did not clean the bathrooms enough and pointed to the toilet. The toilet in resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-05 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to update resident care plans when changes to the resident's care occurred for 2 (#s 157 and 164) of 13 sampled residents. Findings include: 1. During an observation and interview on 12/2/24 at 1:40 p.m., resident #157 was sitting in his wheelchair, and a urinary catheter tubing was observed across his abdomen, and draining urine into a catheter bag, attached to the side of the chair. Resident #157 reported he previously had an indwelling catheter, but it was causing more pain and infections, therefore it was recently changed to a suprapubic catheter. Resident #157 stated the nurses changed the dressing around the catheter every day. Review of resident #157's nursing progress notes showed the resident was transferred to the hospital for suprapubic catheter insertion on 10/1/24, and the resident returned to the facility on the same day. Review of resident #157's physician orders showed an order for a suprapubic catheter dressing change, once per shift, beginning on 10/1/24. Review of resident #157's care plan,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-05 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, staff member F failed to adhere to professional standards of practice by crushing a delayed release medication not recommended to crush, for 1 (#155) of 4 sampled residents for medication administration. Findings include: During an observation on 12/3/24 at 4:56 p.m., staff member F had removed the following medications out of the individual bubble packs for administration to resident #155: - metFORMIN HCl Oral Tablet 1000 MG (Metformin HCl) Give 1000 mg by mouth two times a day ., and - Depakote Oral Tablet Delayed Release 500 MG (Divalproex Sodium) Give 500 mg by mouth two times a day . with an order date of 11/25/24. During an observation and interview on 12/3/24 at 4:57 p.m., staff member F crushed both metformin and Depakote for resident #155. Staff member F stated the Depakote was crushed all the time so resident #155 could swallow the medication. Staff member F stated she usually did not crush delayed or extended-release medications. Staff member F proceeded to administer the crushed medications, in pudding, to resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a dependent resident was getting turned frequently enough to prevent skin breakdown, for 1 (#154) of 13 sampled residents, and the resident was identified to have new skin redness to the coccyx and perineum. Findings include: Review of resident #154's EHR showed an admission date of 11/27/24. Review of resident #154's EHR showed a medical diagnosis of Amyotrophic Lateral Sclerosis (ALS). Review of resident #154's EHR showed an assessment, titled Admit/Readmit Screener, dated 11/27/24. In this assessment, resident #154's skin integrity was addressed, and no coccyx or buttock redness was documented: . color: normal . temperature . warm . turgor . normal . skin assessment . Right knee (front) Abrasion, Left knee (front) Abrasion. Review of resident #154's EHR showed a nursing note, dated 11/27/24, included: some redness noted to coccyx and perineum. [sic] During an interview on 12/2/24 at 1:36 p.m., resident #154 stated she had pain to her coccyx and buttock area. Resident #154 was positioned in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-05 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure BiPAP parameter orders were in place for 1 (#154) of 3 sampled residents with respiratory concerns. Findings include: During an interview and observation on 12/2/24 at 1:31 p.m., resident #154 stated she was unsure if she had oxygen bled into her BiPAP. No oxygen tank was located in resident #154's room. During an interview on 12/4/24 at 12:54 p.m., staff member E stated the BiPAP machine did not have any oxygen bled into the system for resident #154. Review of resident #154's EHR showed no physician's order was placed for the BiPAP parameters. BiPAP parameters consist of: oxygen delivery (FiO2), distending pressure to help recruit alveoli (EPAP), high pressure to augment the patient's normal breath (IPAP), and respiration rate. During an interview on 12/4/24 at 1:10 p.m., staff member H stated they were unable to find the oxygen parameter order for resident #154's BiPAP. Staff member H stated not knowing the orders could be dangerous if there was a power outage or if the parameters were changed on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-05 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure prn psychotropic medications were limited to 14 days, for 1 (#156) of 13 sampled residents. Findings include: During an interview on 12/2/24 at 1:40 p.m., resident #156 stated he sometimes took diazepam for anxiety and mood. During an interview on 12/4/24 at 3:30 p.m., staff member B stated she was not sure why the prn diazepam did not have a stop date, and stated, I will get a stop date put on it today. Review of resident #156's physician orders showed an order on 10/2/24 for diazepam, 5mg, every eight hours, prn, without a stop date noted. Resident #156's MARs for October 2024 and November 2024, showed he received prn diazepam on 23 occasions in October 2024, and 23 occasions in November 2024. The order for prn diazepam remained active as of 12/4/24. Review of resident #156's medical record failed to show an initial evaluation or re-evaluation of the resident's need for diazepam on a prn basis. The review of resident #156's medical record showed the diazepam was ordered and used on an prn basis over a 2-month…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$50,592 in federal fines across 2 penalties. 1 Medicare payment denial on record.

  • $32,988 — penalty dated 2026-02-10
  • $17,604 — penalty dated 2025-09-04
  • Medicare payment denial — starting 2026-03-17 for 41 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to THE CHARLY BELLO FAMILY, THE MAZE FAMILY, THE SWAIN FAMILY, & WALTER MYERS — 19 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.7-0.7 vs chain
Health inspection 1 of 51.8-0.8 vs chain
Staffing 4 of 52.2+1.8 vs chain
Quality measures 2 of 53.0-1.0 vs chain
The other 18 homes this chain runs (chain average 1.7★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
WHITE ASH LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST10%since 02/15/2024
LARSEN, KOLEIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST10%since 07/15/2024
LAKE, BRANDYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/15/2024
MACEWEN, JEFFREYIndividualOPERATIONAL/MANAGERIAL CONTROLsince 07/15/2024
OLMSTEAD, STACEYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2026

CMS files one row per role, so the 6 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

What families pay in MT

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Montana Medicaid page.

Typical monthly cost in Montana
$8,973/mo
Nursing home (semi-private)
$9,581/mo
Nursing home (private)
$6,075/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 275159. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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