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Highland Manor Of Fallon Rehabilitation LLC

550 North Sherman Street, Fallon, NV 89406 · For profit - Corporation · 102 certified beds · (775) 423-7800 Medicare & Medicaid certified

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Special Focus candidate (CMS is watching this home)Flagged for abuse2 actual-harm citations$90,220 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602, F0606) — most recent Sep 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 2 actual-harm citations
  • a high number of inspection citations overall (79) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $90,220 in federal fines (most recent 2025-09-04)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (56%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1020 New River Parkway, Suite 304
Pharmacy
461 W Williams Ave · (775) 867-3700 · Call to confirm hours
Grocery
145 S Maine St · (775) 427-8946 · Call to confirm hours
Park
N Main @ D St · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased13.2%12.6%15.4%better
Long-stay residents who lose too much weight4.9%5.5%5.4%typical
Long-stay residents with a catheter left in their bladder0.0%1.6%0.9%better
Long-stay residents with a urinary tract infection3.3%1.9%2.0%worse
Long-stay residents with depressive symptoms13.4%5.1%6.5%worse
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.9%2.0%3.3%better
Long-stay residents whose ability to walk worsened9.8%13.5%16.1%better
Long-stay residents on antianxiety or hypnotic medication17.5%22.2%18.9%typical
Long-stay residents given the seasonal flu vaccine90.7%89.6%95.3%typical
Long-stay residents with pressure ulcers1.6%5.4%4.7%better
Long-stay residents with worsening bladder/bowel control14.9%15.5%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table15.7%17.1%17.1%typical
Short-stay residents who newly got an antipsychotic medication1.5%1.8%1.4%typical
Short-stay residents given the seasonal flu vaccine79.6%80.7%79.4%typical
Short-stay residents rehospitalized after admission16.7%23.2%22.6%better
Short-stay residents with an outpatient ER visit12.5%9.6%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.931.851.67worse
Long-stay outpatient ER visits per 1,000 resident days2.701.451.80worse

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

45.3% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 79 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

45.3%U.S. median 51.5%
Got home and stayed home
12.7%U.S. median 10.7%
Went back to hospital
64.7%U.S. median 56.6%
Met the expected recovery
0.25U.S. median 0.31
Therapy hours / resident / day
0.14hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 64.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 51 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.25 therapist hours per resident per day in 2026Q1 — more than 34% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF45.3%CMS range 34.9–56.851.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.7%CMS range 8.8–18.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge64.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge54.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge56.9%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified98.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge90.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.7%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.3%CMS range 3.9–11.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.221.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.24
RN hours/ resident / day
0.91
LPN hours/ resident / day
1.90
Aide hours/ resident / day
3.06
Total nurse hours/ resident / day
0.19
RN hoursweekends
56.3%
Total nursing turnover
86.7%
RN turnover

How full it usually is: this home is certified for 102 beds and averages 96.3 residents a day — about 94% occupied, or roughly 6 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.06 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.24 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.90 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.69 hrs/resident/day on weekends vs 3.21 on weekdays — 16% thinner on weekends. RN hours go from 0.26 to 0.19 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 56% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

22
deficiencies at the latest standard inspection (2025-09-04)
21
at the previous standard inspection (2024-08-22)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

79 citations, most serious first. The 12 most serious are shown; the remaining 67 are one tap away and print in full.

  • Actual harm · Gcited before2025-09-04 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, clinical record review, and document review, the facility failed to 1) ensure that 1 of 4 residents (Resident #97) investigated for abuse and/or neglect received the necessary care and services to prevent a wound from deteriorating and becoming infected, resulting in the resident requiring emergent care for sepsis at an acute care hospital, where the resident subsequently expired due to sepsis and 2) protect residents' right to be free from neglect when signs and symptoms of infection and a change in skin condition in 1 of 18 sampled residents (Resident #24) were not reported timely to the physician by a Licensed Practical Nurse (LPN), resulting in the resident experiencing testicular pain and swelling and developing an infection that required intravenous antibiotic treatment at an acute care hospital. This deficient practice resulted in harm to both residents, including one death and one hospitalization. Findings include: Resident #97 Resident #97 was admitted to the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-11-12 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure a significant medication error did not occur when a resident was administered a penicillin antibiotic when the resident had a known penicillin allergy for 1 of 7 sampled residents (Resident #1). This deficient practice resulted in the resident being hospitalized after developing symptoms of an allergic reaction. Findings include: Resident #1 Resident #1 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including colostomy status, unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety, and Alzheimer's disease, unspecified. A hospital Discharge summary, dated [DATE], documented the resident had anaphylactic reactions to penicillin. The allergies documented in the resident's electronic health record upon the resident's initial admission to the facility on [DATE], were morphine, sulfa antibiotics, and codeine. An Order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-09-04 · tag F0641 — widespread
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, personnel record review, document review, and interviews, the facility failed to 1) ensure that Minimum Data Set (MDS) 3.0 Resident Assessments for 16 of 18 sampled residents (Resident #3, #4, #7, #23, #24, #42, #78, #90, #99, #101, #5, #9, #10, #21, #34, and #84) accurately reflected each resident's status and were completed with appropriate participation from qualified health professionals, 2) ensure the MDS assessment was completed accurately for 1 of 18 sampled residents (Resident #34). These deficient practices had the potential to affect the accuracy of MDS assessments for the entire resident census by allowing unqualified or insufficiently trained staff to complete critical assessment sections and had the potential to result in inaccurate care planning and delivery, which could negatively impact resident outcomes.Findings include: Employee #8 Employee #8 was originally hired on 07/24/2024 in Medical Records and took the position of Resident Advocate on 07/07/2025. Employee…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · No revisit needed
  • Potential for harm · Ecited before2025-09-04 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review the facility failed to ensure medications were administered with an error rate of less than five percent (%). There were 26 opportunities and 9 administration errors including administration of an incorrect medication, failure to administer medications in accordance with professional standards and principles, omission, and incorrect timing. The error rate was 34.62%.Findings include:Resident #30Resident #30 was admitted to the facility on [DATE], with a diagnosis of constipation, unspecified.On 08/28/2025 at 8:02 AM, a Licensed Practical Nurse (LPN) began preparing medications for Resident #30. The medications prepared included two tablets of Senna S (Docusate 50 milligrams (mg)/ Sennosides 8.6 mg).On 08/28/2025 8:14 AM, the LPN administered the medications to Resident #30.A Physician's Order dated 08/07/2025, documented Sennosides oral tablet 8.6 mg, give two tablets by mouth one time a day for constipation.Resident #100Resident #100…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · No revisit needed
  • Potential for harm · Ecited before2025-09-04 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure expired medications were removed from 1 of 1 medication storage rooms and 2 of 3 medication storage carts inspected. This deficient practice had the potential to result in expired medications being administered to residents.Findings include: On 08/27/2025 at 1:46 PM, during an inspection of the medication storage room and in the presence of the Director of Nursing (DON), the following items were found:-One Gvoke (glucagon) injection pen. The expiration date printed on the package was 12/2024.-Two bottles of Melatonin 1 milligram (mg) tablets with 60 tablets in each bottle. The expiration date printed on both bottles was 03/2025. The DON confirmed the expiration dates printed on the Gvoke injection pen and the bottles of Melatonin had passed, and the medications were expired. The DON explained nurses were supposed to check the medications stored in the medication carts each day and the medication storage room was inspected weekly for any expired or discontinued medications or medications with broken…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · No revisit needed
  • Potential for harm · Dcited before2025-09-04 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, document review and interview, the facility failed to ensure residents or resident representatives were informed of the benefits, risks and alternatives of an antidepressant medication for 1 of 18 sampled residents (Resident #5), and of an antianxiety medication for 1 of 18 sampled residents (Resident #10). This deficient practice had the potential to result in residents receiving an antidepressant or antianxiety medication not having been informed of the risks and benefits of the medication or the option to decline the medication prior to administration.Findings include: Resident #5 Resident #5 was admitted to the facility on [DATE], with a diagnosis of major depressive disorder, recurrent, moderate. A physician's order dated 04/24/2025, documented Duloxetine Hydrochloride Oral Capsule Delayed Release Sprinkle 60 milligrams (mg). Give one capsule by mouth one time a day related to major depressive disorder, recurrent, moderate. Resident #5's Medication Administration Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · No revisit needed
  • Potential for harm · D2025-09-04 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure upper side rails attached to a resident's bed were not used as a restraint with the intent to prevent a resident from ambulating on their own for 1 of 18 sampled residents (Resident #21). This deficient practice had the potential for a resident to experience psychosocial or physical harm from the resident's freedom of movement and activity being unnecessarily prohibited.Findings include: Resident #21 Resident #21 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including unspecified dementia, severe, with other behavioral disturbance, muscle weakness (generalized), and anxiety disorder due to known physiological condition. On 08/25/2025 at 10:57 AM, Resident #21 was sleeping in the resident's bed. The bed had upper rails attached to both sides of the bed and the rails were in the up position. A Physician's order, dated 04/24/2024, documented upper, half side rails could be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · No revisit needed
  • Potential for harm · D2025-09-04 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure a bed hold notification was provided to a resident/resident representative, and the resident, the resident representative, and the Ombudsman were notified of the reason for transfer in writing when a resident was transferred to an acute care hospital for inpatient care for 1 of 12 sampled residents (Resident #40) and 1 of 3 residents reviewed for closed records (Resident #2) and/or the residents representative were provided notification of the facility's bed hold policy upon transfer to an acute care hospital. This deficient practice had the potential to result in a resident or the resident's representative not being aware of the facility's bed hold policy when the resident required hospitalization, and the resident/resident representative and the Ombudsman not being aware of the reason for transfer, date of transfer and the resident's rights related to transfers. Findings include: Top of Form Resident #40 Resident #40…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · No revisit needed
  • Potential for harm · D2025-09-04 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure a level II Pre-admission Screening and Resident Review (PASARR) resident was referred for level II resident review upon diagnosis of new mental disorders for 1 of 18 sampled residents (Resident #10). This deficient practice had the potential to result in service not provided to assist in maintaining the resident's highest practicable level of functioning, placement in an inappropriate level of care, and avoidable psychosocial harm to the resident.Findings include: Resident #10 Resident #10 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including schizoaffective disorder, unspecified, cognitive communication deficit, unspecified psychosis not due to a substance or known physiological condition, unspecified dementia, unspecified severity, with other behavioral disturbance, and violent behavior. A Level II Resident Review, dated 11/06/2024, documented to retain the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · No revisit needed
  • Potential for harm · Dcited before2025-09-04 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure a resident's baseline care plan included the necessary care to provide for a resident with a skin condition requiring medicated cream to treat symptoms of swelling and itching for 1 of 18 sampled residents (Resident #99). This deficient practice had the potential to result in facility staff not being aware of a resident's need for a prescribed treatment resulting in the resident experiencing increased discomfort and skin irritation. Findings include: Resident #99 Resident #99 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including other psoriatic arthropathy (a type of inflammatory arthritis affecting persons who have psoriasis, a skin condition characterized by red, scaly patches) and other idiopathic peripheral autonomic neuropathy. On 08/25/2025 at 11:02 AM, the resident was sitting in a chair in the resident's room. The resident's hands appeared red and swollen with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · No revisit needed
  • Potential for harm · Dcited before2025-09-04 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to 1) implement the care planned intervention for a resident with side rails installed on the resident's bed leading to the side rails not being reevaluated at least quarterly for 1 of 18 sampled residents (Resident #21). This deficient practice had the potential to result in a resident experiencing physical harm from entrapment due to the risks not being reevaluated as care planned. 2) identify and document a resident's trauma-specific interventions for a resident with a trauma diagnosis for 1 of 18 sampled residents (Resident #5). This deficient practice had the potential to result in a resident experiencing re-traumatization due to the lack of trauma-specific interventions not having been documented in the care plan. 3) ensure 1 of 18 sampled residents (Resident #4) had a care plan related to urinary tract infection (UTI) and the use and monitoring of the antibiotic prescribed to treat the UTI. This deficient…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · No revisit needed
  • Potential for harm · D2025-09-04 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY [NAME] based on Based on observation, interview, clinical record review, and document review, the facility failed to ensure 1) a resident's prescription topical cream was applied as ordered for 1 of 18 sampled residents (Resident #99), 2) a Licensed Practical Nurse (LPN) administered medications in accordance with physician orders and 3) an LPN was knowledgeable regarding indications for medications and potential side effects to monitor for and provided accurate information to residents prior to administering medications to 2 of 5 residents observed for medication administration (Resident #100 and #40). This deficient practice had the potential to result in a resident experiencing unnecessary discomfort and worsening of an existing skin condition due to the prescribed cream not being applied as ordered, inadequate monitoring for effectiveness and/or side effects of medications, and residents' inability to make informed decisions regarding the medications being administered. Findings include: Resident #99…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · No revisit needed
Show the remaining 67 citations
  • Potential for harm · D2025-09-04 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to 1) ensure neurological assessments were documented for a resident with a fall and loss of consciousness for 1 of 18 sampled residents (Resident #98), and 2) ensure a resident with a skin condition requiring medicated cream for treatment had an accurate skin integrity assessment completed upon admission to the facility for 1 of 18 sampled resident (Resident #99). These deficient practices had the potential to result in 1) unmonitored and avoidable physical harm to the resident, and 2) the resident's skin condition not being treated timely and potentially worsening without a baseline assessment for comparison or accurate assessment information to communicate to all staff responsible for the resident's care. Findings include: Resident #98 Resident #98 was admitted to the facility on [DATE], readmitted on [DATE], and discharged on 07/20/2025, with a diagnosis of muscle weakness. A progress note dated 05/15/2025 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · No revisit needed
  • Potential for harm · D2025-09-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, interview and document review, the facility failed to ensure nursing staff reported a wound to a physician/provider for 1 of 18 sampled residents (Resident #101), obtained an order for the care and monitoring of the wound, and continued to reassess the wound during daily skin assessments. This deficient practice had the potential to result in worsening of the wound including infection and increased pain for the resident. Findings include:Resident #101Resident #101 was admitted to the facility on [DATE], with diagnoses including metabolic encephalopathy, malignant neoplasm of the brain, and chronic kidney disease, stage IV (severe). On 08/25/2025 at 2:49 PM, Resident #101 verbalized the resident had a wound on the resident's lateral right ankle. The resident explained the wound was noticed by staff the previous day and was told the wound was a pressure injury (PI). The resident was not sure if the wound was open or closed and did not recall what stage the nurse told…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · No revisit needed
  • Potential for harm · D2025-09-04 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure a resident with limited range of motion received appropriate services to maintain or improve mobility for 1 of 18 sampled residents (Resident #34). This deficient practice resulted in increased resident pain and had the potential to result in avoidable mobility decline.Findings include:Resident #34 Resident #34 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including peripheral vascular disease, unspecified, acquired absence of right leg below knee, left knee contracture, right knee contracture, chronic pain syndrome, and need for assistance with personal care. An active physician's order, dated 04/19/2024, documented monthly summary/monthly restorative summary.Resident #34's clinical record lacked documented evidence of the following items:-A restorative evaluation.-A monthly restorative summary.-A discontinue order for the monthly restorative summary.-A physician's order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · No revisit needed
  • Potential for harm · Dcited before2025-09-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure the resident environment was free from accident hazards when a resident was observed smoking a cigarette inside the facility for 1 of 18 sampled residents (Resident #42). This deficient practice had the potential to result in harm to all residents of the facility.Findings include: Resident #42 Resident #42 was admitted to the facility on [DATE], and readmitted on [DATE], with a diagnosis of shortness of breath. On 08/25/2025 at 2:15 PM, a no smoking oxygen in use sign was posted at the entrance to Resident #42's room. The door was closed. An idle oxygen concentrator was placed in the far-left corner of the resident's room. Resident #42 was seated in the resident's wheelchair with a lit cigarette in the resident's hand. Resident #42's last comprehensive Minimum Data Set 3.0 (MDS) Assessment, dated 04/17/2025, section J1300 (Health Conditions-Current Tobacco Use), documented 1 for Yes under current tobacco…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · No revisit needed
  • Potential for harm · D2025-09-04 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, document review and interview, the facility failed to ensure a resident with a trauma diagnosis was assessed for the facility to recognize and respond to the effects of the trauma for 1 of 18 sampled residents (Resident #5). This deficient practice had the potential to result in a resident experiencing re-traumatization due to the lack of assessments to recognize trauma-specific interventions. Findings include:Resident #5 Resident #5 was admitted to the facility on [DATE], with diagnoses including post-traumatic stress disorder (PTSD) and conversion disorder with motor symptom or deficit.Resident #5's Care Plan dated 12/09/2024, documented the focus care area: PTSD, the resident had experienced a traumatic event prior to admission with an intervention to assess for suicidal or homicidal ideations when applicable. A Psychosocial Assessment, completed on 06/26/2025, documented Resident #5 had a diagnosis of PTSD generalized anxiety disorder. Resident #5's clinical record lacked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · No revisit needed
  • Potential for harm · Dcited before2025-09-04 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure a refrigerator was maintained at a safe storage temperature in 1 of 4 satellite kitchens of the facility. This deficient practice had the potential to harm residents by increasing the risk of infection and foodborne illnesses.Findings include:On 08/25/2025 at 10:36 AM, during a tour of the 100-hall satellite kitchen, the refrigerator internal thermometer measured 50 degrees Fahrenheit (F). The following perishable food items were inside the refrigerator:-Four meat sandwiches.-Three four-ounce yogurt cups.-Two one-gallon jugs of milk.-Six pre-poured glasses of milk.-One tub cream cheese spread.On 08/25/2025 at 10:36 AM, the Dietary Supervisor verbalized refrigerator temperatures were to be maintained between 38 to 41 F. the Dietary Supervisor confirmed the refrigerator thermometer reflected 50 F and the food items containing animal products would need to be thrown out. The facility policy titled Monitoring of Cooler/Freezer Temperature, dated 04/11/2025, documented all refrigerated storage must be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · No revisit needed
  • Potential for harm · D2025-09-04 · tag F0835 — failed to run the facility competently — isolated
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, personnel record review, document review, and interview, the Administrator failed to ensure employees identified to complete sections of the Minimum Data Set (MDS) 3.0 Resident Assessments (Employee #8 and #9) had the experience and knowledge to complete accurate resident evaluations, and failed to ensure the accuracy of the MDS assessments after having learned of a title discrepancy in the resident electronic health record (EHR) system. This deficient practice had the potential to affect the accuracy of MDS assessments for the entire resident census by allowing unqualified or insufficiently trained staff to complete critical assessment sections and had the potential to result in inaccurate care planning and delivery, which could negatively impact resident outcomes.Findings include: The Centers for Medicare & Medicaid Services (CMS), 42 CFR 483.20 (g) Resident assessment, defined the Accuracy of Assessments as meaning the appropriate, health professionals correctly documenting the resident's medical, functional, and psychosocial problems and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · No revisit needed
  • Potential for harm · D2025-09-04 · tag F0839 — isolated
    Employ staff that are licensed, certified, or registered in accordance with state laws.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, personnel record review, document review, and interview, the facility failed to ensure employees trained to complete sections of the Minimum Data Set (MDS) 3.0 Resident Assessments for 16 of 18 sampled residents (Resident #3, #4, #7, #23, #24, #42, #78, #90, #99, #101, #5, #9, #10, #21, #34, and #84) were qualified for 2 of 2 employees trained to complete sections of the MDS Resident Assessments (Employee #8 and #9). This deficient practice had the potential to affect the accuracy of MDS assessments for the entire resident census by allowing unqualified or insufficiently trained staff to complete critical assessment sections and had the potential to result in inaccurate care planning and delivery, which could negatively impact resident outcomes.Findings include: Employee #8 Employee #8 was originally hired on 07/24/2024 in Medical Records and took the position of Resident Advocate on 07/07/2025. Employee #8's signed job description for Resident Advocate, dated 07/09/2025,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · No revisit needed
  • Potential for harm · Dcited before2025-09-04 · tag F0865 — failed to run a quality-improvement (QAPI) program — isolated
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, clinical record review, and document review, the facility failed to ensure the Quality Assurance and Performance Improvement (QAPI) committee identified a widespread concern with completion of Minimum Data Set (MDS) 3.0 assessments by non-qualified individuals. This deficient practice had the potential to result in residents not receiving the required care or services due to the potential for inaccurate care plans generated from the MDS assessment. Findings include: On 09/04/2025 at 4:58 PM, the Administrator verbalized the QAPI committee had been unaware of the concern with non-qualified individuals completing portions of the MDS assessments. The Administrator confirmed the MDS Coordinator was a part of the QAPI committee. The Administrator explained the MDS Coordinator was responsible for conducting audits on the MDS data and shared the audit findings with the QAPI committee during meetings. The Administrator verbalized the QAPI committee could have caught the concern prior to the annual recertification. The facility document titled Facility QAPI Plan, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · No revisit needed
  • Potential for harm · Dcited before2025-09-04 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview, and document review, the facility failed to ensure infection control precautions were observed for 1 of 4 complaint residents when the resident's wound dressings were allowed to drip onto the floor in the hallways and common areas of the facility. This deficient practice had the potential to spread infection to other residents and staff throughout the facility. Findings include:Resident #97Resident #97 was admitted to the facility on [DATE], and re-admitted on [DATE], with diagnoses including cellulitis, unspecified, idiopathic progressive neuropathy, localized edema, and peripheral vascular disease.A Nurse Note dated 09/17/2024, documented Resident #97 was taken out of the facility for an appointment and upon return transportation staff told the nurse Resident #97 had left a puddle of clear, non-odorous drainage on the floor of the van. The drainage was from the resident's lower extremities and occurred during the few hours the resident was transported to appointment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · No revisit needed
  • Potential for harm · D2025-09-04 · tag F0909 — failed to maintain a comfortable temperature — isolated
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure a regular inspection of a resident's bed frame and bed rails was completed for a resident with upper bed rails attached to the resident's bed frame for 1 of 19 sampled residents (Resident #21). This deficient practice had the potential to result in a resident injury from entrapment resulting from incompatible or malfunctioning bed rails.Findings include: Resident #21 Resident #21 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including unspecified dementia, severe, with other behavioral disturbance, muscle weakness (generalized), and anxiety disorder due to known physiological condition. On 08/25/2025 at 10:57 AM, Resident #21 was sleeping in the resident's bed. The bed had upper rails attached to both sides of the bed and the rails were in the up position. A Physician's order, dated 04/24/2024, documented upper, half side rails could be used as an enabler to aid in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · No revisit needed
  • Potential for harm · E2025-01-22 · tag F0606 — failed to not employ staff found guilty of abuse — pattern
    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the Administrator failed to ensure the facility did not employ a Certified Nursing Assistant (CNA) with a disciplinary action against the CNA's license as a result of a finding of abuse of a resident. This deficient practice placed residents in the facility at risk for abuse. Findings include: On 01/22/2025, the Administrator provided a list of current employees for the facility. The list included names, titles, and hire dates of all employees. The CNA of concern was included on the list and had a hire date of 09/18/2024. The facility schedule for January 2025 documented the CNA of concern was scheduled to work in the facility. On 01/22/2025 at 2:01 PM, the Office Manager (OM), who also functioned as the facility's Human Resources Manager (HRM) explained the facility's screening process when hiring staff included performance of background checks and verifying professional licenses. The OM/HRM verbalized findings during the screening process which would make an applicant ineligible for hire included not passing a background check, prior…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-12 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure a resident with a known history of significant weight loss was monitored for further weight loss upon readmission to the facility for 1 of 7 sampled residents (Resident #4). This deficient practice had the potential to result in a resident experiencing impaired nutrition without interventions to address nutritional need. Findings include: Resident #4 Resident #4 was admitted to the facility on [DATE] and readmitted on [DATE] after transferring to the hospital on [DATE], with diagnoses including unspecified severe protein-calorie malnutrition, dysphagia, oropharyngeal phase, and nausea with vomiting, unspecified. A Weight Summary for Resident #4 documented the resident weighed 202.2 pounds (lbs) on 03/03/2024 and weighed 170.1 lbs on 08/04/2024 indicating a severe weight loss of 32.1 lbs or 15.88 percent (%) body weight loss. The Weight Summary documented the resident's weight obtained on 11/12/2024, was 156 lbs. This…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-08-22 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and document review the facility failed to ensure the Quality Assurance and Performance Improvement (QAPI) committee held meetings quarterly at a minimum. This failure had the potential to result in the facility not identifying and addressing concerns related to the quality of care in all areas of the facility. Findings include: The QAPI sign in sheets documented all required committee members were in attendance during the 4th quarter 2023, with the last meeting held on 09/20/2023. The facility lacked documented evidence of a meeting being held from January 2024 through June 2024. On 08/22/2024 at 1:56 PM, the Administrator verbalized the committee would meet as often as needed and at a minimum quarterly. The Administrator confirmed the facility could not provide documented evidence a QAPI meeting was held from January 2024 through June 2024. The facility policy titled Quality Assurance and Performance Improvement (QAPI) Plan, revised 04/2014, documented the QAPI Committee met monthly to review reports evaluate the significance of data, and monitor quality…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-08-22 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #52 Resident #52 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including encounter for orthopedic aftercare following surgical amputation, type II diabetes mellitus with diabetic nephropathy, and personal history of methicillin resistant staphylococcus aureus (MRSA) infection. A physician's order dated 04/24/2024, documented to place Resident #52 in EBP due to a history of MRSA in a wound. On 08/20/2024 at 1:43 PM, a Licensed Practical Nurse (LPN)/Wound Care explained Resident #52 had wounds including an area of Moisture Associated Skin Damage (MASD) and a stage II pressure injury (PI) on the sacrum. The wound had progressed and appeared to be a [NAME] Ulcer. On 08/20/2024 at 1:49 PM, a physician assessed Resident #52's wounds and per the LPN Wound Care Nurse, agreed the wound had progressed into a [NAME] Ulcer and approved a change in wound care orders. On 08/20/2024 at 1:51 PM, a Certified Nursing Assistant, (CNA) was at Resident #52's bedside to assist with wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-22 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and document review, the facility failed to ensure there were eight hours of consecutive Registered Nurse (RN) coverage for 6 of 90 days reviewed for staffing. This deficient practice could have allowed all 87 residents residing in the facility on the affected dates to go without proper assessments or certain cares RNs can perform. Findings include: Review of the facility Daily Nursing Staff Posting and Census sheets revealed the following: - No RN coverage on 06/02/2024 - No RN coverage on 06/14/2024 - No RN coverage on 06/18/2024 - No RN coverage on 06/19/2024 - No RN coverage on 06/24/2024 - No RN coverage on 08/17/2024 On 08/22/2024 at 1:31 PM, the Director of Nursing (DON) verbalized there was no RN coverage on 06/02/2024, 6/14/2024, 6/18/2024, 6/19/2024, 6/24/2024, and 8/17/2024. The DON confirmed the facility did not meet the requirement for eight consecutive hours of RN coverage on the dates listed.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-22 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #79 Resident #79 was admitted to the facility on [DATE], with diagnoses including effusion, right knee and pain, unspecified. On 08/19/2024 at 3:00 PM, Resident #79 verbalized the resident has 10 out of 10 knee pain and takes pain medications and Lidocaine patches to manage the pain. The resident explained the facility ran out of Lidocaine patches and the resident went without for a couple of weeks. A physician order dated 06/10/2024, documented Lidocaine external patch 4 percent (%), apply to right knee topically one time a day related to pain, unspecified. On 08/21/2024 at 2:42 PM, a Licensed Practical Nurse (LPN1) verbalized Resident #79 received pain medication, Voltaren gel, and Lidocaine patches for knee pain. The LPN explained the facility had been out of Lidocaine patches recently and the resident was not able to receive them during the time the facility did not have them in the building. On 08/22/2024 at 9:24 AM, LPN2 verbalized the facility had been out of lidocaine patches. LPN2 explained the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-22 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, interview, and document review the facility failed to ensure 1) a pharmacy label's instructions for administration on a medication dispensing card (medication card) matched the physician's order for1 of 19 sampled residents (Resident #4), 2) pre-poured medications were not stored unlabeled in a medication cart for 1 of 19 sampled residents (Resident #61), 3) expired medications were removed from one of three inspected medication carts, 4) insulin pens were correctly labeled and stored in medication carts, 5) medications requiring refrigeration were stored in a refrigerator, and 6) unlabeled and loose medications were not stored in medication carts. Findings include: Resident # 4 Resident #4 was admitted to the facility on [DATE], with diagnoses including chronic pain syndrome, rash and other nonspecific skin eruption, and opioid dependence, uncomplicated. A physician's order dated 08/14/2024, documented oxycodone hydrochloride (HCl) 10 milligram (mg) tablets. Give…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-22 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure a resident's representative gave consent to the use of a psychotropic medication prior to the medication being administered for 2 of 19 sampled residents (Resident #51 and #32). This deficient practice had the potential for a resident to receive a medication without being fully informed of all potential side effects and adverse reactions or a medication the resident did not wish to receive. Findings include: Resident #51 Resident #51 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including atherosclerosis of aorta, other lack of coordination, and Alzheimer's disease, unspecified. The medication orders for Resident #51 documented the following: - Depakote oral tablet delayed release 125 milligrams (mg), give one tablet by mouth two times a day related to dementia in other diseases classified elsewhere, unspecified severity, with other behavioral disturbance. The order date was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-22 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure a resident was not verbally abused by a Certified Nursing Assistant (CNA) for 1 unsampled resident (Resident #17) and a resident was protected from resident-to-resident verbal abuse when a resident yelled racial slurs and profanity for 1 of 19 sampled residents (Resident #79). Findings include: An initial FRI dated 06/01/2024, documented a CNA became frustrated while trying to position a resident in a Hoyer lift and wrote on the resident's white board the resident was being over dramatic and was acting like a child. Resident #17 Resident #17 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including monoplegia of lower limb following cerebral infarction affecting right dominant side, muscle wasting and atrophy, contractures of the left and right hands, and unspecified hearing loss, unspecified ear. On 08/21/2024 at 8:33 AM, a Licensed Practical Nurse (LPN) verbalized Resident #17 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-22 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review the facility failed to submit a final Facility Reported Incident (FRI) report to the State Agency (SA) for 1 unsampled resident (Resident #17). Findings include: An initial FRI dated 06/01/2024, documented a CNA became frustrated while trying to position a resident in a Hoyer lift and wrote on the resident's white board the resident was being over dramatic and was acting like a child. A final FRI dated 06/07/2024 was submitted late to the SA. Resident #17 Resident #17 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including monoplegia of lower limb following cerebral infarction affecting right dominant side, muscle wasting and atrophy, contractures of the left and right hands, and unspecified hearing loss, unspecified ear. On 08/21/2024 at 8:33 AM, an LPN verbalized Resident #17 had hearing loss however the resident could read lips used a white board to communicate. An Incident Note for Resident #17 dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-22 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review the facility failed to investigate an allegation of resident-to-resident verbal abuse and submit a final Facility Reported Incident (FRI) report to the State Agency for 1 of 19 sampled residents (Resident #79). This deficient practice had the potential to allow allegations of abuse to occur and not be investigated by the facility and not reported to the State Agency with the potential for residents to be physically and/or psychosocially harmed. Findings include: Resident #61 An initial FRI dated 05/17/2024, documented on 05/17/2024 Resident #79 made the Administrator aware Resident #61 yelled at Resident #79 using racial slurs and profanity. Resident #61 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety, violent behavior, and generalized anxiety disorder. Resident #79 Resident #79…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-22 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview, and document review the facility failed to ensure 1 of 19 sampled residents' (Resident #44) Minimum Data Set 3.0 (MDS) assessment was accurately completed. Findings include: Resident #44 Resident #44 was admitted to the facility on [DATE], with a diagnosis of essential (primary) hypertension. On 08/19/24 at 11:23 AM, resident verbalized she did not receive dialysis and had not received dialysis in the past. Resident #44's clinical record lacked documented evidence the resident was on dialysis, including progress notes, a care plan, and a physician's order to receive dialysis. An Admissions MDS assessment dated [DATE], Section O, item J documented 'no' for dialysis. A Quarterly MDS assessment dated [DATE], 11/05/2023, 02/02/2024, and 05/03/2024, Section O, item J documented no for dialysis. An annual MDS assessment dated [DATE], Section O, item J documented no for dialysis. A Quarterly MDS assessment dated [DATE], Section O, item J documented yes for dialysis. The next…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-22 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review and document review, the facility failed to initiate a submission for a determination of a Preadmission Screening and Resident Review (PASARR) level II for 1 of 19 sampled residents with a mental illness diagnosis of schizoaffective disorder (Resident #37). Findings include: Resident #37 Resident #37 was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses including schizoaffective disorder, hallucinations, unspecified, anxiety disorder due to known physiological condition, and dementia in other diseases classified elsewhere, unspecified severity, with other behavioral disturbance. Resident #37's PASARR Level I documented completion on 07/03/2018. The PASARR Level 1 documented IC - no Mental Illness, Mental Retardation, or Related Conditions. PASARR appropriate for Nursing Facility (NF) placement. A Level of Care maybe required for placement. Resident #37's Level of Care Determination (LOC) dated 05/21/2021, documented meets NF LOC. No further LOC…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-22 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #32 Resident #32 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including chronic respiratory failure with hypoxia, chronic cough, and paroxysmal atrial fibrillation. On 08/19/2024 at 11:01 AM, Resident #32 was seated in a wheelchair with a portable oxygen concentrator hanging on the back of the wheelchair. Next to the resident's bed was an oxygen concentrator. Resident #32 explained being on oxygen continuously at five liters per minute (LPM) because of the resident's heart conditions. A physician's order dated 08/19/2024, documented Oxygen at five LPM via nasal cannula continuous for shortness of breath. Resident #32's Comprehensive Care Plan lacked documented evidence of a care plan for the administration and monitoring of Oxygen. On 08/20/2024 at 10:57 AM, an LPN explained Resident #32 was on five LPM of Oxygen continuously for chronic obstructive pulmonary disease, exacerbation and a history of hypoxia. The resident had episodes of desaturations. The LPN verbalized…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-22 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to honor an intervention involving a recliner, aimed to aid sleep, for a resident exhibiting resistive care behaviors and who did not sleep in a bed, for 1 of 19 sampled residents (Resident #74). Findings include: Resident #74 Resident #74 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including paranoid schizophrenia, major depressive disorder, recurrent, moderate, and unspecified dementia, severe, with anxiety. On 08/19/2024 at 12:17 PM, Resident #74's mattress was on the floor in the room with a fall mat placed next to the mattress. No other personal items were located in the resident's room. Resident #74's Comprehensive Care Plan for behaviors-resisting cares and psychotropic medication use dated 05/13/2024, and revised on 08/19/2024, documented the resident had behaviors of resisting cares, not sleeping, throwing cups of liquid, striking out at others, screaming constantly,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure a resident dependent upon staff for Activities of Daily Living (ADLs) received showers for 1 of 19 sampled residents (Resident #46). Findings include: Resident #46 Resident #46 was admitted to the facility on [DATE], with diagnoses including hereditary motor and sensory neuropathy and muscle weakness (generalized). On 08/19/2024 at 1:28 PM, Resident #46's spouse verbalized the resident had not received two showers per week. The resident's spouse explained the resident was scheduled to receive showers on Wednesdays and Saturdays and had not received showers the last two Saturdays. On 08/19/2024 at 1:30 PM, Resident #46 verbalized the resident had not received showers the previous two Saturday shower days. Resident #46's clinical record lacked documented evidence the resident received or refused showers. On 08/20/2024 at 10:10 AM, a Certified Nursing Assistant (CNA) verbalized residents received two showers per week and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-22 · tag F0680 — isolated
    Ensure the activities program is directed by a qualified professional.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, personnel record review, and document review, the facility failed to employ a trained Activities Director or a qualified professional to provide oversight to the activities department. Findings include: On 08/20/2024 at 8:32 AM, the State Agency was attempting to set up a Resident Council Meeting with the Activities Director. An employee in the activities room verbalized filling in for the Activities Director because the facility did not currently have an Activities Director. The employee explained filling in for the Activities Director, as an Activities Assistant, for the past three to four months. On 08/20/2024 at 9:12 AM, the Business Office Manager verbalized the Activities Assistant was the Activities Director for a total of six months, however resigned from the position a few weeks ago and the employee was creating activities calendars and setting up activities to do with the residents daily. The Business Office Manager searched for the employee's Activities Director qualifications and training requirements and could not produce the documents requested…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure a Physical Therapy (PT) evaluation was completed for a resident identified as a fall risk for 1 of 19 sampled residents (Resident #46). Resident #46 Resident #46 was admitted to the facility on [DATE], with diagnoses including hereditary motor and sensory neuropathy, muscle weakness (generalized), and history of falling. On 08/19/2024 at 10:28 AM, Resident #46 verbalized the resident had a rare hereditary condition that caused weakness of the legs and required the resident to wear braces on both lower legs. The resident had a fall prior to admitting to the facility and had been waiting to receive physical therapy. On 08/21/2024 at 8:45 AM, a Licensed Practical Nurse (LPN) verbalized Resident #46 had issues with their legs and did not have control of them. The LPN explained the resident wore braces on their legs for contractures and to prevent drop foot. Resident #46's Comprehensive Care Plan initiated 06/01/2024,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review and document review, the facility failed to ensure Oxygen was administered as ordered for 1 of 19 sampled residents (Resident #32). Findings include: Resident #32 Resident #32 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including chronic respiratory failure with hypoxia, chronic cough, and paroxysmal atrial fibrillation. On 08/19/2024 at 11:01 AM, Resident #32 was seated in a wheelchair with a portable oxygen concentrator hanging on the back of the wheelchair. Next to the resident's bed was an oxygen concentrator and the concentrator was turned on, while the resident was not getting Oxygen administered from the concentrator. On 08/19/2024 at 11:11 AM, a Certified Nursing Assistant (CNA) confirmed the oxygen concentrator was actively administering Oxygen while the resident was not connected to the device. A physician's order dated 08/19/2024, documented Oxygen at five liters per minute (LPM) via nasal cannula continuous…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-22 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure 1) pain medications were administered timely when Lidoderm External Patches (Lidocaine patches) were administered late for a resident diagnosed with pain for 1 of 19 sampled residents (Resident #80), and 2) Lidocaine patches were available and administered for 2 of 19 sampled residents (Resident #80 and #79). Findings include: Resident #80 Resident #80 was admitted to the facility on [DATE], with diagnoses including other intervertebral disc degeneration, lumbar region, and pain, unspecified. Late Administration A physician's order dated 07/25/2024, documented Lidocaine patches. Apply to lower back topically one time a day for pain. Remove after twelve hours. On 08/21/2024 at 7:40 AM, a Licensed Practical Nurse (LPN1) explained the order for Resident #80 was scheduled to be administered at 7:00 AM to 9:00 AM. LPN1 explained nurses applied the Lidocaine patches at 8:00 AM and removed at 8:00 PM. The LPN verbalized…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-22 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, interview, and document review the facility failed to ensure a resident was reassessed for risk of entrapment after assessed to have a severe cognitive decline and prior to placing the resident in a bed with side rails for 1 of 19 sampled residents (Resident #52) and ensure residents were assessed for risk of entrapment prior to placing side rails on the residents bed for 2 of 19 sampled residents (Resident #134 and ). Findings include: Resident #52 Resident #52 was admitted to the facility on [DATE], and readmitted on [DATE], and 07/22/2024, with diagnoses including encounter for orthopedic aftercare following surgical amputation, acquired absence of right leg below knee, acquired absence of left leg below knee, cognitive communication deficit, disorientation, unspecified, and dementia in other diseases classified elsewhere, mild, with other behavioral disturbance. On 08/19/2024 at 10:44 AM, Resident #52 was resting in bed, there were side rails on both sides of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-22 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and personnel record review, the facility failed to ensure a Certified Nursing Assistant (CNA) had an annual performance evaluation completed timely for 1 of 2 CNAs employed greater than one year, sampled for personnel record review (Employee #8). Findings include: On 08/21/2024 at 2:29 PM, the Human Resources Manager and Regional Human Resources participated in an interview to confirm the accuracy of the Personnel Records Checklist completed by the facility for 18 employees. Employee #8 Employee #8 was hired as a CNA with a start date of 02/07/2023. Employee #8's personnel record documented the CNA had an annual performance evaluation completed on 08/19/2024. On 08/21/2024 at 2:54 PM, the Business Office Manager provided Employee #8's date of last performance evaluation dated 08/19/2024. The Business Office Manager was unable to provide evidence the CNA had an annual performance evaluation completed by 02/07/2024. The Business Office Manager confirmed the CNA annual performance evaluation was completed late. The facility policy titled Annual Performance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-22 · tag F0790 — failed to provide dental care — isolated
    Provide routine and 24-hour emergency dental care for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure a resident was provided dental services timely related to damaged dentures for 1 of 19 sampled residents (Resident #27). Findings include: Resident #27 Resident #27 was admitted to the facility on [DATE], with a diagnosis of moderate protein-calorie malnutrition. Nursing Progress Notes dated 07/18/2024, documented the following: - At 1:28 PM, staff informed a nurse Resident #27's bottom dentures had been broken. The nurse entered the room to confirm, and the dentures were broken in half. - At 5:45 PM, staff noted Resident #27's bottom dentures were split in half. A Progress Note dated 08/06/2024 at 7:13 PM, documented Resident #27's lower dentures were broken in half. Until the dentures could be repaired, the nurse had downgraded the diet to mechanical soft. A physician's order dated 08/06/2024, documented regular diet, mechanical soft texture, thin liquids, level zero thin consistency (TN0), small…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-22 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, clinical record review, and document review, the facility failed to honor a resident's meal preferences for a vegetarian diet and provide a meat substitute for meat entrees for 1 of 19 sampled residents (Resident #40). This deficient practice had the potential to deprive the resident of equal nutritional value for a preference of a vegetarian diet. Findings include: Resident #40 Resident #40 was admitted to the facility on [DATE], and readmitted on [DATE], with a primary diagnosis of metabolic encephalopathy. A Progress Note dated 07/04/2024, documented the resident wanted a vegetarian diet. On 08/19/2024 at 3:19 PM, Resident #40 verbalized the facility did not have a vegetarian menu. The lunch menu for 08/20/2024, documented barbeque beef ribs. On 08/20/2024 at 12:19 PM, Resident #40 was served lunch, which included beef. On 08/20/2024 at 12:19 PM, the Certified Nursing Assistant (CNA1) confirmed beef was served on Resident #40's plate. On 08/20/2024 at 3:19 PM, the CNA2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-22 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure the administration of physician ordered nutritional shakes (Ensure) was documented for 1 of 19 sampled residents (Resident #27). Findings include: Resident #27 Resident #27 was admitted to the facility on [DATE], with a diagnosis of moderate protein-calorie malnutrition. A physician's order dated 08/06/2024 documented chocolate Ensure. May leave two at bedside per patient request one time a day. Resident #27's August 2024 Medication Administration Record (MAR) documented chocolate Ensure. May leave two at bedside per patient request one time a day, scheduled to be administered during the morning medication pass. The MAR had blank spaces for Ensure administration on 08/16/2024, 08/19/2024, and 08/20/2024. Resident #27's clinical record lacked documented evidence the Ensures were administered on 08/16/2024, 08/19/2024, and 08/20/2024. On 08/22/2024 at 11:32 AM, a License Practical Nurse (LPN) clarified Resident #27's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-22 · tag F0865 — failed to run a quality-improvement (QAPI) program — isolated
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and document review the facility's Quality Assurance and Performance Improvement (QAPI) committee failed to identify the facility lacked a process to ensure medications were correctly labeled and stored, and controlled substances were accurately documented and reconciled. Findings include: On 08/22/2024 at 2:14 PM, the Regional [NAME] President confirmed the facility had not identified a concern related to labeling and storage of medications, and reconciliation of controlled substances. The Regional [NAME] President verbalized the facility could have become aware of the concern by completing audits of medication storage areas and performing reconciliation of controlled substances. A facility policy titled Quality Assurance and Performance Improvement (QAPI) Plan, revised 04/2014, documented the QAPI plan designed to monitor and evaluate the quality and safety of resident care and pursue methods to improve care quality, and resolve identified problems. Cross reference with F755 and F761

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-30 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure a resident's dignity was maintained when an employee was standing over the residents while providing feeding assistance for 3 of 3 residents requiring assistance with eating in the 200 unit dining room. Findings include: On 04/30/2024 at 12:35 PM, a Certified Nursing Assistant (CNA) was observed assisting three residents with the lunch meal service at the same table while standing over all three residents. The CNA picked up silverware wrapped in a napkin off the first resident's lap and proceeded to use the knife and fork to cut up the resident's meal, assisting them with eating. While the resident was chewing, the CNA moved to a second resident and assisted the resident with eating their meal using their fork. The CNA did not use an alcohol-based hand sanitizer (ABHS) between assisting the first and second resident. The CNA then moved to help a third resident eat their meal using a spoon and a scoop plate, without using ABHS between the second and third residents. The CNA did not sit down with any…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-30 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, interview, and document review, the facility neglected to ensure a resident was properly secured for transport in the facility's transport bus resulting in fall with injury for 1 of 24 sampled residents (Resident #11) and failed to ensure two residents were protected from resident-to-resident verbal and physical abuse for 2 of 24 sampled residents (Resident #12 and #13). Findings include: Fall Resident #11 Resident #11 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including chronic obstructive pulmonary disease, unspecified, Parkinson's disease, type II diabetes mellitus with diabetic nephropathy, unspecified, osteoarthritis, unspecified site, other specified disorders of bone density and structure, unspecified site, pain in right knee, muscle wasting and atrophy, not elsewhere classified, multiple sites, other lack of coordination, and muscle weakness. A facility document titled Event Report, dated 12/05/2023, documented Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-30 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, clinical record review , and document review, the facility failed to ensure reports of suspected abuse toward residents were submitted to the Ombudsman's office from January 2024 through April 2024 for 9 of 19 Facility Reported Incidents (FRI) investigated, and the final FRI investigation was submitted to the State Agency timely for 5 of 19 FRIs investigated. The deficient practice could result in inquiries of abuse not being investigated, allowing potential abuse to occur without being reported to the Ombudsman's office, the State Agency, and /or Law Enforcement. Findings include: FRI #NV00070519 dated 02/21/2024, documented Resident #8 became verbally abusive and agitated when a Certified Nursing Assistant (CNA) was assisting Resident #9 with cares during the night.The FRI lacked documented evidence of reporting to the State Ombudsman's Office. FRI #NV00070713 dated 03/17/2024, documented Resident #9 and Resident #10 were outside smoking a cigarette together. Resident #9 claimed Resident #10 was calling the resident names in Resident #10's mind and Resident #9…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-30 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review the facility failed to thoroughly investigate allegations of abuse and lacked documented evidence of the abuse investigations for 1 of 25 sampled residents (Resident #23). Findings include: Resident #23 Resident #23 was admitted to the facility on [DATE], with diagnoses including fracture of unspecified part of neck of left femur, subsequent encounter for closed fracture with routine healing (primary) and chronic obstructive pulmonary disease, unspecified. An initial FRI dated 12/14/2023, documented an allegation of employee-to-resident abuse involving the Director of Rehab (DOR) and Resident #23. A progress note dated 12/14/2023, documented the Director of Nursing (DON) met with Resident #23. Resident #23 expressed concerns related to a staff member. The DON informed the abuse coordinator of Resident #23's concerns and the abuse coordinator was conducting an investigation. On 04/30/2024 at 2:51 PM, the DOR recalled the DOR was informed of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-30 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #3 Resident #3 , was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including type 2 diabetes mellitus with diabetic neuropathy, unspecified (Primary), major depressive disorder, recurrent, severe with psychotic symptoms, major depressive disorder, recurrent, unspecified, anxiety disorder, unspecified, other symptoms and signs involving cognitive functions and awareness, and insomnia, unspecified. The Care Plan for Resident #3 lacked documented evidence the resident's comprehensive care plan was updated after a resident to resident altercation occurring on [DATE] and [DATE]. On [DATE] at 2:37 PM, the ADON verbalized when there was an altercation between residents, the resident's care plan would be updated to reflect a behavior problem, if not already identified, and documentation of the incident and new approaches developed to remediate future incidents. The ADON confirmed Resident #3's care plan was not updated for the incidents of [DATE] and [DATE]. FRI #NV00069946 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-30 · tag F0727 — failed to provide required RN coverage — isolated
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to ensure there were eight hours of consecutive Registered Nurse (RN) coverage for 1 of 30 days reviewed for staffing and the facility had a full time Director of Nursing (DON). This deficient practice could have allowed all 77 residents residing in the facility on the affected date to go without proper assessments or certain cares RNs can perform and compromise the supervision of nursing care due to lack of oversight. Findings include: RN Coverage Review of the facility nursing schedules, Staffing Report posting, and RN Timecard Reports for the date of 04/28/2024 revealed the following: - RN1 worked from 5:41 PM until Midnight for a consecutive total of six hours and 19 minutes. - RN2 worked from 6:00 PM until Midnight for a consecutive total of six hours. On 04/30/2024 at 1:56 PM, the Administrator verbalized RN1 and RN2 were the only RNs who had worked in the facility on 04/28/2024. The Administrator confirmed the facility did not meet the requirement for eight consecutive hours of RN coverage on 04/28/2024. Full Time…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-30 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to 1) ensure staff used appropriate hand hygiene when working in the kitchen and serving resident food items, and 2) ensure staff used appropriate hand hygiene when providing feeding assistance to residents. The deficient practice could impact the sanitary conditions of the working area for preparing resident food and meals and the potential to cause the spread of food borne illness to residents in the facility. Findings include: On 04/30/2024 at 12:15 PM, Certified Nursing Assistant (CNA1) entered the kitchen in Unit 200 to retrieve a tray of drinks and deserts from the refrigerator. CNA1 did not use the sink in the kitchen to perform hand hygiene prior to retrieving the food items from the refrigerator. On 04/30/2024 at 12:17 PM, CNA1 removed gloves from a box of gloves hanging on the wall. CNA1 dropped one of the gloves on the floor and retrieved the glove. CNA1 did not dispose of the glove and donned both gloves then picked up the tray of drinks from the refrigerator and distributed the drinks to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-11 · tag F0745 — failed to provide medically-related social services — pattern
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview and document review, the facility failed to ensure the Social Services department assessed and monitored residents for signs and symptoms of adverse outcomes following a resident-to-resident altercation for 3 of 15 Facility Reported Incident (FRI) sampled residents (Resident #50, #60, and #7). The failure to assess and monitor the residents had the potential for adverse outcomes and contributing behaviors to go unidentified resulting in the residents having increased or continued behaviors and/or adverse psychosocial outcomes. Findings include: An incident report dated 08/15/23, documented on 08/15/23, Resident #50 was verbally inappropriate towards Resident #60. The residents were redirected, and Resident #50 was re-educated regarding appropriate verbal communication with other residents. Both residents lacked safety awareness and the skills to interact appropriately. The action taken to prevent further occurrences was documented as care plans updated. Resident #50…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-11 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview and document review, the facility failed to prevent resident to resident physical abuse for 1 of 15 Facility Reported Incident (FRI) residents (Resident #25). Findings include: Facility Reported Incident (FRI) #NV00068816 documented on 06/16/23, Resident #39 made contact with Resident #25's face. Resident #25 Resident #25 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including cerebral palsy, unspecified, muscular dystrophy, unspecified, and functional quadriplegia. A Nursing Progress Note dated 06/16/23, documented full skin check completed with no obvious injuries noted. Resident non-verbal and was not showing any signs or symptoms of pain or discomfort. On 09/11/23 at 3:32 PM, a Certified Nursing Assistant (CNA) explained Resident #39 struck Resident #25 on the cheek while in the dining room on 06/16/23. The CNA verbalized Resident #39 did not like other males and staff had learned to redirect the resident to other areas to prevent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-11 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, document review, and interview the facility failed to prevent the misappropriation of funds for 1 of 15 Facility Reported Incident (FRI) residents (Resident #8). Findings include: Resident #8 Resident #8 was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses including paraplegia, unspecified, bipolar disorder, unspecified, and cognitive communication deficit. FRI #NV00069348 initially submitted to the State Agency on 08/31/23, with a final report submitted on 09/5/23, documented on 08/31/23, the Business Office Manager (BOM) reviewed Resident #8's fund statement and found three charges withdrawn from the resident's account to the name of a Resident Aide (RA) on staff. The RA was interviewed and admitted to taking the resident's account information from Resident #8 and withdrawing cash to purchase the resident personal items. The RA was suspended during the investigation and terminated at the conclusion of the investigation. Resident #8's primary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-11 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review the facility failed to ensure a care plan was developed 1) regarding the misappropriation of a resident's funds by a staff member for 1 of 15 Facility Reported Incident (FRI) investigated residents (Resident 8), and 2) following resident to resident abuse allegations for 2 of 15 FRI investigated residents (Resident #25 and #7). The failure had the potential to delay implementation of appropriate resident care interventions. Findings include: Resident #8 Resident #8 was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses including paraplegia, unspecified, bipolar disorder, unspecified, and cognitive communication deficit. An initial FRI dated 08/31/23, documented the Business Office Manager (BOM) had found a Residential Aide (RA) received or took money from Resident #8. The FRI documented Resident #8's bank statement had three withdrawals of cash in the RA's name. The RA was suspended during the investigation and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-06-08 · tag F0656 — failed to write and follow a full care plan — widespread
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview, and document review the facility failed to ensure care plans were completed and up to date for 15 of 18 sampled residents (Resident #30, #37, #8, #35, #65, #7, #23, #49, #60, #25, #44, #74, #71, #284, and #25), and 1 of 5 residents for closed record review (Resident #22). The failure had the potential to delay implementation of appropriate resident care interventions. Findings include: Resident #30 Resident #30 was admitted to the facility on [DATE], with diagnoses including unspecified dementia, anxiety, and cognitive communication deficit. Resident #30's physician's orders documented: -01/30/23 escitalopram oxalate tablet 10 milligram (mg), take one tablet by mouth once a day -06/01/23 mirtazapine tablet 7.5 mg, take two tablets by mouth at bedtime -01/30/23 Behavior monitoring: Anti-Depressant, Monitor every shift for signs and symptoms of depression, verbalizations of sadness, sad facial expression, and self-isolation. Resident #30's Comprehensive Care Plan lacked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-08 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, and document review, the facility failed to ensure residents' rights to use silverware instead of plastic utensils was maintained for 21 of 21 residents located in the 100 hall and failed to provide the preferred shower scheduled to a resident requiring assistance for 1 of 18 sampled residents (Resident #20). On 06/06/23 at 2:30 PM, during the Resident Council Interview, 2 of 14 residents verbalized the residents had been eating with plastic utensils and wanted to know when the facility would serve the residents regular silverware. Another resident verbalized they hated eating with plastic spoons and forks because they break. The resident explained the resident had chewed on plastic when eating due to the tines of the forks breaking. The plasticware was not professional and screamed cheap. On 06/07/23 at 12:11 PM, during tray line in the 100 hall, Certified Nursing Assistants (CNAs) were observed providing 11 residents in the dining room with plastic utensils. A silverware caddy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-08 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure a resident had been informed of the possible side effects and risks of psychotropic medication and had been given the opportunity to consent or refuse the medication prior to administration for 1 of 5 residents selected for medication review (Resident #37). Findings include: Resident #37 Resident #37 was admitted to the facility on [DATE], with diagnoses including moderate unspecified dementia with behavioral disturbances, insomnia, depression, and anxiety. The Physician's Orders for Resident #37, dated 04/10/23, documented: -duloxetine capsule 30 milligram (mg), take one capsule by mouth once a day for depression. -trazadone tablet 50 mg, give one tablet by mouth at bedtime. The April, May, and June 2023 Medication Administration Record for Resident #37 documented the duloxetine and trazadone had been administered daily since 04/10/23. A Consent for Psychoactive Medication for the duloxetine and trazadone documented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-08 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and document review, the facility failed to ensure residents' rights to a homelike environment when the facility used silverware instead of plastic utensils for 21 of 21 residents located in the 100 hall. Findings include: On 06/06/23 at 2:30 PM, during the Resident Council Interview, 2 of 14 residents verbalized the residents had been eating with plastic utensils and wanted to know when the facility would serve the residents regular silverware. Another resident verbalized they hated eating with plastic spoons and forks because they break. The resident explained the resident had chewed on plastic when eating due to the tines of the forks breaking. The plasticware was not professional and screamed cheap. On 06/07/23 at 12:11 PM, during tray line in the 100 hall, Certified Nursing Assistants (CNAs) were observed providing 11 residents in the dining room with plastic utensils. A silverware caddy contained several sets of rolled plastic utensils. On 06/07/23 at 12:14 PM, CNA #1 verbalized residents were being served plastic utensils to eat with. CNA #1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-08 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and clinical record review, the facility failed to ensure a resident's discharge status was accurately documented on a Minimum Data Set 3.0 (MDS) assessment for 2 of 5 closed resident records (Resident #58 and #59). Findings include: Resident #58 Resident #58 was admitted to the facility on [DATE] and re-admitted on [DATE], with diagnoses including acute respiratory failure with hypoxia, edema, and circadian rhythm sleep disorder. The resident was discharged on 02/04/23. Resident #58's clinical record lacked documented evidence a MDS assessment for Discharge had been completed. Resident #59 Resident #59 was admitted to the facility on [DATE], with diagnoses including nonrheumatic aortic stenosis, idiopathic gout, and unspecified osteoarthritis. The resident was discharged on 01/06/23. Resident #59's clinical record lacked documented evidence a MDS assessment for Discharge had been completed. On 06/08/23 at 11:16 AM, the MDS Coordinator confirmed an MDS assessment for Discharge had not been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-08 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure a baseline care plan was created timely for the treatment and care needs for 1 of 5 residents selected for medication review (Resident #30) and 1 of 18 sampled residents (Resident #74). Findings include: Resident #30 Resident #30 was admitted to the facility on [DATE], with diagnoses including unspecified dementia, anxiety, and cognitive communication deficit. Resident #30's physician's orders documented: -01/30/23 escitalopram oxalate tablet 10 milligram (mg), take one tablet by mouth once a day -06/01/23 mirtazapine tablet 7.5 mg, take two tablets by mouth at bedtime -01/30/23 Behavior monitoring: Anti-Depressant, Monitor every shift for signs and symptoms of depression, verbalizations of sadness, sad facial expression, and self-isolation. Resident #30's clinical record lacked documented evidence a baseline care plan was created for the treatment and use of psychotropic medications. On 06/08/23 at 12:41…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-08 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview, and document review, the facility failed to ensure a resident's gastric tubing was secured prior to transferring a resident, resulting in the gastrostomy feeding tube (G-tube) being pulled out with the inflated balloon intact for 1 of 18 sampled residents (Resident #25). Findings include: Resident #25 Resident #25 was admitted to the facility on [DATE], with diagnoses including cerebral palsy, unspecified, dysphagia, unspecified, and unspecified severe protein calorie malnutrition. A Nursing Progress Note dated 06/05/23, documented a Certified Nursing Assistant (CNA) reported Resident #25's G-tube was caught in the resident's wheelchair during transfer and was pulled out and the balloon remained inflated. The resident had minimal bleeding around the stoma and pressure was applied for a few minutes until the bleeding stopped. The G-tube was replaced with no issues. A physician's order for Resident #25, dated 11/15/22, documented clean around G-tube site with non-sterile…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-08 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview and document review, the facility failed to maintain a completed dialysis communication transfer form for 1 of 18 sampled residents (Resident #21). Findings include: Resident #21 Resident #21 was admitted to the facility on [DATE], with a diagnosis of end stage renal disease. A physician's order dated 01/16/23, documented dialysis, once a day, every Monday, Wednesday, Friday at the dialysis center. Resident #21's clinical record and Dialysis Transfer Form binder lacked documented evidence a Communication Transfer Form was completed for the following days. -January 2023, 23rd, 25th, 27th, and 30th -February 2023, 1st, 6th, 8th, 13th, 15th, 17th, 20th, 22nd 24th, and 27th -March 2023, 6th, 8th, 13th, 15th, 20th, 22nd, 24th, 27th, 28th, and 31st -April 2023, 3rd, 5th, 7th, 10th, 12th, 14th, 17th, 19th, 21st, 24th, 26th, and 28th -May 2023, 3rd, 5th, 10th, 12th, 15th, 17th, 19th, 22nd, 26th, 29th and 31st -June 2023, 5th, and 7th On 06/07/23 at 8:08 AM, a Licensed Practical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-08 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure residents with bedrails initiated had appropriate alternatives implemented and attempted prior to usage for 1 of 18 sampled residents (Resident #65). Findings include: Resident #65 Resident #65 was admitted to the facility on [DATE] with diagnoses including anxiety disorder, other specified congenital deformities of the hip, and chronic pain syndrome. On 06/05/23 at 2:42 PM, Resident #65's bed had half bedrails up on both sides. Resident #65 verbalized the half bedrails came with the bed. Resident #65's physician's order dated 01/12/23, documented resident may have half side rails used as an enabler for bed mobility. Resident #65's Side Rail Device Assessment Consent, dated 12/30/22, documented the resident requested the bedrail for mobility. The form documented attempted to roll without using side rails without success for alternatives tried before use of bedrails. Resident #65's Comprehensive Care Plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-08 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review and document review the facility failed to ensure medication was available and administered timely and an error rate of less than 5 percent (%). The medication administration error rate was 5.26% Findings include: On 06/07/23, during the medication administration observation, there were 38 opportunities and 2 medication errors (Resident #10 and #8). The medication error rate was 5.26%. Resident #10 Resident #10 was admitted to the facility on [DATE], and re-admitted on [DATE], with diagnoses including multiple sclerosis and essential (primary) hypertension. On 06/07/23 at 7:50 AM, a Licensed Practical Nurse (LPN #1) administered the following medications to Resident #10: -acidophilus 1 billion colony forming units (CFU), 1 tablet by mouth daily -baclofen 10 milligrams (mg), 3 tablets by mouth three times daily -vitamin D 1000 international units, 1 tablet by mouth daily -cipro 250 mg, 1 tablet by mouth daily -b12 500 micrograms, 2 tablets by mouth daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-08 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure expired medications were removed from 1 of 1 sampled medication storage room and 2 of 2 sampled medication carts, and medications were secured for 1 of 4 medication carts. Findings include: Medication Storage Room On 06/08/23 at 9:43 AM, the Medication Storage Room contained the following expired item: -Tubersol Tuberculin Purified Protein Derivative Diagnostic Agent, 5 Toxin Units (T.U.)/ 0.1 milliliter (mL) 5 mL vial, which did not have a date of opening or expiration written on the vial or on the box which contained the vial. On 06/08/23 at 9:46 AM, a Licensed Practical Nurse (LPN) confirmed the Tuberculin vial did not have a date of opening or date of expiration written on the vial or on the box the vial was stored. The LPN could not verbalize the number of days a multi-dose vial could be open before expiration. The LPN confirmed the Tuberculin vial should have been destroyed since the date of opening was not identified. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-08 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, clinical record review, and document review, the facility failed to provide meals based on resident's preferences for 1 of 18 sampled residents (Resident #8). Findings include: Resident #8 Resident #8 was admitted to the facility on [DATE] and re-admitted [DATE], with diagnoses including paraplegia, type 2 diabetes mellitus, and gastro-esophageal reflux disease. On 06/05/23 at 12:50 PM, a Certified Nursing Assistant (CNA) brought a lunch tray into Resident #8's room. The tray contained a cheese quesadilla and a cup of coffee. On 06/05/23 at 2:15 PM, Resident #8 verbalized the resident preferred to have fresh vegetables and a Caesar salad with lunch and had requested for a Caesar salad and fresh vegetables but had never received items on the resident's lunch tray. Resident #8's tray card, undated, notes Caesar salad and raw broccoli with ranch with lunch tray. On 06/07/23 at 9:30 AM, the Food Services Supervisor verbalized the Dietician interviewed the residents at admission to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-08 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and clinical record review, the facility failed to ensure an assistive device was provided to assist with eating for 1 of 18 sampled residents (Resident #49). Findings include: Resident #49 Resident #49 was admitted to the facility on [DATE], with diagnoses including Alzheimer's disease, muscle weakness (generalized), difficulty in walking, not elsewhere classified, and other lack of coordination. Resident #49's nutritional care plan documented the resident was to be provided a teaspoon to eat with at meals. Resident #49's meal tray card documented the resident's assistive devices for eating included a small spoon. On 06/07/23 at 1:15 PM, Resident #49 was eating lunch in the memory care unit's dining room. The resident was provided a regular sized plastic spoon to eat with. On 06/07/23 at 1:19 PM, the Memory Care Unit Manager (Unit Manager) explained Resident #49's assistive devices for eating included a small spoon. The Unit Manager described the spoon as having a long handle…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-08 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to properly store food in a manner to prevent pests. Findings include: Stored Food On 06/05/23 at 8:52 AM, on the dry storage shelf, a box of powder grape juice mix was spilled in the storage box. The Food Services Supervisor confirmed the powder grape juice spilled in the box had the potential to draw pest into the kitchen. A facility policy titled Purchasing, Receiving and Food Storage, revised 09/2010 documented the Food Service Supervisor would check for torn/damage to sack or other packages.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-08 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure resident information was not visible on an unattended computer screen facing a public area for 1 of 26 residents residing in a unit (Resident #69) and a list of resident names and vital sign measurements were not visible and left unattended on the top of a medication cart. Findings include: Resident #69 Resident #69 was admitted to the facility on [DATE], with diagnoses including cardiomyopathy and acute posthemorrhagic anemia. On 06/08/23 at 9:29 AM, a computer screen on a medication cart in the 200 hall displayed medication information for Resident #69. On 06/08/23 at 9:30 AM, a Licensed Practical Nurse (LPN) returned to the medication cart and confirmed the computer screen displayed Resident #69's medication information. The LPN verbalized the computer screen should have been locked to prevent access to protected health information. On 06/08/23 at 9:33 AM, the Director of Nursing (DON) verbalized the expectation was computer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-08 · tag F0865 — failed to run a quality-improvement (QAPI) program — isolated
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review the facility's Quality Assurance and Performance Improvement (QAPI) committee failed to identify the facility lacked a process to ensure 1) residents' homelike environment was maintained by not serving plasticware with meals, and 2) person centered care plans were developed to address the identified care needs of each resident. Findings include: Homelike Environment On 06/08/23 at 1:02 PM, the Administrator confirmed the QAPI committee had not identified the use of plasticware at meals as concern related to the residents' homelike environment and had not developed a Performance Improvement Project (PIP) to address the concern. (Cross referenced to F550) Person Centered Care Plan On 06/08/23 at 1:00 PM, the Administrator verbalized the QAPI committee discussed concerns related to care plans but had not developed a PIP related to the development of care plans to address each resident's individual care needs in a person-centered manner. (Cross referenced to F656) The facility policy titled QAPI Plan, dated 06/05/23, documented the scope of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-08 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, interview, and document review the facility failed to ensure 3 of 4 residents on Transmission Based Precautions (TBP) (Resident #10, #25, and #44) had the appropriate infection control signage posted at the entrance of the residents' rooms and failed to ensure the facility Infection Prevention and Control Plan (IPCP) was reviewed and/or updated annually and included a plan to address staff with communicable diseases. Findings include: Transmission Based Precautions Resident #10 Resident #10 was admitted to the facility on [DATE] and readmitted on [DATE], with a diagnosis of multiple sclerosis. Resident #25 Resident #25 was admitted to the facility on [DATE] and readmitted on [DATE], with a diagnosis of cerebral palsy, unspecified. Resident #44 Resident #44 was admitted to the facility on [DATE] and readmitted on [DATE], with a diagnosis of unspecified dementia, unspecified severity, with other behavioral disturbance. On 06/05/23 at 10:58 AM, an isolation cart was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-08 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview, and document review the facility failed to ensure 1 of 5 residents sampled for vaccinations (Resident #60) was screened for eligibility to receive an influenza vaccine, education regarding the vaccine was provided to the resident and/or the Resident Representative, and the vaccine was offered and either administered or declined. Findings include: Resident #60 Resident #60 was admitted to the facility on [DATE], with a diagnosis of unspecified dementia, unspecified severity, with anxiety. Resident #60's state immunization record lacked documented evidence the resident was administered an influenza vaccine. Resident #60's clinical record lacked documented evidence the resident was screened for eligibility to receive an influenza vaccine, education regarding the vaccine was provided to Resident #60 and/or the Resident's Representative, and the vaccine was either administered or declined. On 06/07/23 at 10:58 AM, the Infection Preventionist confirmed the facility did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-08 · tag F0887 — isolated
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview, and document review the facility failed to ensure 1 of 5 residents sampled for vaccinations (Resident #54) was screened for eligibility to receive a COVID-19 (COVID) vaccine, education regarding the vaccine was provided to the resident and/or the Resident Representative, and the vaccine was offered and either administered or declined. Findings include: Resident #54 Resident #54 was admitted to the facility on [DATE] and readmitted on [DATE], with a diagnosis of unspecified dementia, moderate, with other behavioral disturbance. Resident #54's state immunization record lacked documented evidence the resident was administered a COVID vaccine. Resident #54's clinical record lacked documented evidence the resident was screened for eligibility to receive a COVID vaccine, education regarding the vaccine was provided to Resident #54 and/or the Resident's Representative, and the vaccine was either administered or declined. On 06/07/23 at 3:31 PM, the Infection Preventionist…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$90,220 in federal fines across 2 penalties.

  • $71,656 — penalty dated 2025-09-04
  • $18,564 — penalty dated 2024-11-12

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to THE CHARLY BELLO FAMILY, THE MAZE FAMILY, THE SWAIN FAMILY, & WALTER MYERS — 19 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 51.7-0.7 vs chain
Health inspection 1 of 51.8-0.8 vs chain
Staffing 1 of 52.2-1.2 vs chain
Quality measures 4 of 53.0+1.0 vs chain
The other 18 homes this chain runs (chain average 1.7★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
MAHRT, DAVIDIndividualINDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/02/2025
MYERS, KATIEIndividualINDIRECT OWNERSHIP INTERESTsince 04/18/2024
MYERS, WALTERIndividualINDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/02/2025
SWAIN, JAREDIndividualINDIRECT OWNERSHIP INTEREST; CORPORATE OFFICERsince 04/18/2024
COTTONWOOD HEALTHCARE LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/17/2025
SLATTERY & HOLMAN P.C.OrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/17/2025
MILLER, DENVERIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 04/18/2024
MILLER, TREVORIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/21/2024
HIGHLAND MANOR FALLON PROPERTY HOLDINGS LLSOrganizationADP OF THE SNFsince 01/17/2025
HIGHLAND MANOR OF FALLON HOLDING LLCOrganizationADP OF THE SNFsince 08/15/2025

CMS files one row per role, so the 21 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.6M
Net patient revenuemost recent cost report
-33.9%
Operating marginrevenue minus expenses
$109K
Related-party expense1% of expenses
Who pays — share of resident-days
Medicaid 68%Medicare 11%Other / private 20%

This home reported $109K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$408per resident / day
operating cost
$12,398per month
≈ monthly operating cost
$304per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NV

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Nevada Medicaid page.

Typical monthly cost in Nevada
$11,786/mo
Nursing home (semi-private)
$14,463/mo
Nursing home (private)
$6,241/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 295085. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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