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Bettendorf Health Care Center

2730 Crow Creek Road, Bettendorf, IA 52722 · For profit - Corporation · 86 certified beds · (563) 332-7463 Medicare & Medicaid certified

Call the home — (563) 332-7463 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Sep 20252 actual-harm citations1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$35,622 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Sep 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 2 actual-harm citations
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (62) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $35,622 in federal fines (most recent 2024-06-20)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3415 53rd Ave · (563) 742-4350 · Call to confirm hours
Pharmacy
4311 E 53rd St · (563) 441-5860 · Call to confirm hours
Grocery
ALDI1.0 mi
3221 Devils Glen Rd · (855) 955-2534 · Call to confirm hours
Park
4792 Mayfield Dr · (563) 344-4113 · Typically dawn to dusk
Place of worship
4097 18th St · (563) 332-7910

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased16.5%17.1%15.4%typical
Long-stay residents who lose too much weight5.5%4.6%5.4%typical
Long-stay residents with a catheter left in their bladder0.4%1.5%0.9%better
Long-stay residents with a urinary tract infection2.6%2.4%2.0%worse
Long-stay residents with depressive symptoms4.8%4.2%6.5%better
Long-stay residents who were physically restrained0.0%0.2%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.6%3.8%3.3%better
Long-stay residents whose ability to walk worsened20.2%16.6%16.1%worse
Long-stay residents on antianxiety or hypnotic medication30.5%20.8%18.9%worse
Long-stay residents given the seasonal flu vaccine88.1%95.3%95.3%typical
Long-stay residents with pressure ulcers2.8%4.2%4.7%better
Long-stay residents with worsening bladder/bowel control21.4%25.6%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table8.0%19.5%17.1%better
Short-stay residents who newly got an antipsychotic medication1.6%2.1%1.4%worse
Short-stay residents given the seasonal flu vaccine39.4%73.3%79.4%worse
Short-stay residents rehospitalized after admission10.1%20.9%22.6%better
Short-stay residents with an outpatient ER visit6.8%13.2%12.0%better
Long-stay hospitalizations per 1,000 resident days2.621.491.67worse
Long-stay outpatient ER visits per 1,000 resident days4.902.081.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

12.9%U.S. median 10.7%
Went back to hospital
0.13U.S. median 0.31
Therapy hours / resident / day
0.03hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.13 therapist hours per resident per day in 2026Q1 — more than 9% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.9%CMS range 8.2–18.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified75.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.031.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.69
RN hours/ resident / day
0.47
LPN hours/ resident / day
2.06
Aide hours/ resident / day
3.22
Total nurse hours/ resident / day
0.64
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 86 beds and averages 58.3 residents a day — about 68% occupied, or roughly 28 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.22 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.69 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.06 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.79 hrs/resident/day on weekends vs 3.40 on weekdays — 18% thinner on weekends. RN hours go from 0.71 to 0.64 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

3 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9
deficiencies at the latest standard inspection (2025-09-11)
6
at the previous standard inspection (2024-08-15)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

62 citations, most serious first. The 13 most serious are shown; the remaining 49 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-06-20 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review and staff interview the facility failed to ensure a resident received their ordered medications and not someone else for 1 of 5 residents reviewed (Resident #1). On 6/3/24 as the nurse and Certified Medication Aide (CMA) passed the medication to the residents, the CMA delivered the wrong medications to Resident #1. Following the error, the CMA reported the incident to the nurse who notified the appropriate people. After receiving notification, the provider gave the nurse an order to send Resident #1 to the emergency room (ER) for further evaluation. During her stay in the ER, Resident #1 had a change in condition due to the accidental overdose, that resulted in the need to have tube placed down her throat to assist her with breathing (intubated). Due to the severity in her change in condition, the provider admitted her to the intensive care unit (ICU). This resulted in an immediate jeopardy (IJ) situation. The facility reported census of 60. The Department notified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2024-03-19 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and staff and physician interviews, the facility failed to provide timely assessments and failed to implement appropriate interventions in a timely manner when there was a noted change in a resident's condition, for 1 of 9 resident records reviewed (Resident #1). The facility reported a census of 57 residents. Findings include: The Minimum Data Set (MDS) Assessment tool dated 2/6/24 revealed Resident #1 admitted to the facility on [DATE] with diagnoses that included hypertension (high blood pressure), peripheral vascular disease, aphasia (inability to speak following a cerebrovascular accident, also called a stroke), hemiplegia (paralysis of 1 side of the body) following cerebral infarction that affected the right dominant side of the body, and depression. The resident scored 12 out of 15 points possible on the Brief Interview for Mental Status (BIMS) cognitive assessment, that indicated mild cognitive impairment, without symptoms of delirium present, the resident usually able to make…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-10-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, resident and staff interviews, and facility policy review, the facility failed to prevent development of new pressure ulcers and further failed to provide necessary treatment and services, consistent with professional standards of practice, to promote healing of existing pressure ulcers for 4 out of 5 residents reviewed for pressure ulcers (Resident #18, #24, #38, and #258). The facility reported a census of 56 residents. Findings Include: 1. The Minimum Data Set (MDS) dated [DATE], identified Resident #258 as cognitively intact with a Brief Interview for Mental Status (BIMS) score of 15 out of 15 and had the following diagnoses: Cerebral Vascular Accident (CVA), also known as stroke, Diabetes Mellitus, general weakness, and arthritis. The MDS documented Resident #258 required extensive assistance of two staff for bed mobility and total dependence on two staff for transfers and toileting. A review of facility admission Orders received from the Hospital Emergency…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-28 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, resident, family and staff interviews, the facility failed to answer call lights in a timely manner for 4 of 6 dependent residents reviewed (Resident #6, Resident #9, Resident #13, and Resident #14) for call lights. The facility reported a census of 56 residents. Findings included:1. The Minimum Data Set (MDS), dated [DATE] identified Resident #6 as cognitively intact with a Brief Interview for Mental Status (BIMS) score of 15 out of 15. The list of diagnoses included: cellulitis to the right and left leg and lymphedema. The MDS identified Resident #6 dependent on staff for transfers, and required substantial/maximal staff assistance for toileting and personal hygiene. Review of Resident #6's Care Plan, dated 4/16/26, revealed a Problem area to address [Name redacted, Resident #6] is incontinent of bowels and is at risk for impaired skin, rashes, irritation in the peri-area. Interventions included, in part: Keep call light within reach to use to notify using if [name…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-28 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, resident and staff interviews, the facility failed to treat 2 of 9 residents with dignity and respect when staff did not respond to Resident #6's request to stop washing her hip; and when a staff took Resident #3's cigar from him when he planned to leave the non-smoking facility campus to smoke. The facility reported a census of 56 residents. Findings include:1. Review of Resident #6's Minimum Data Set (MDS) dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 15 out of 15, which indicated intact cognition. The MDS list of diagnoses included: cellulitis to the right and left leg; and lymphedema. The MDS also identified Resident #6 as dependent on staff for transfers and showers; and required substantial/maximal assistance to roll left and right, and for personal hygiene. Review of Resident #6 Care Plan, initiated: 4/14/25 and revised: 4/7/26 revealed a Problem area to address: [Name redacted, Resident #6] has potential/actual impairment to skin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-28 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, facility policy review and staff interviews, the facility failed to ensure that a resident with a physician order for a nebulizer treatment scheduled for four times daily had been assessed for the ability to self-administer the medicated treatment for 1 of 15 (Resident #13) reviewed for medication administration. The facility reported a census of 56 residents.Findings include:Review of Resident #13's Minimum Data Set (MDS), dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 12 out of 15, which indicated a mild cognitive impairment. The list of diagnoses included anxiety, depression and asthma. The MDS indicated Resident #13 dependent on staff for all activities of daily living with the exception of substantial/maximal assistance for eating. The MDS indicated Resident #13 received Hospice care. Review of Resident #13 Care Plan, dated 3/26/26 revealed a Problem area to address [Name redacted, Resident #13] has impaired cognitive function…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-28 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and resident and staff interviews, the facility failed to complete a thorough investigation of an allegation of abuse made by Resident #7. The facility failed to interview all staff working on the night of the allegation and all residents residing in the same hallway to ensure they felt staff and had no concerns with how treated by staff. The facility reported a census of 56 residents. Findings include: Review of a facility self-reported incident, dated 3/29/26, revealed:a. At approximately 3 a.m. on 3/29/26, Administrator was informed by nurse that resident [ Resident #7] had called her daughter who in turn called the nurse because the resident was upset. The resident used her white board to write yell and cut. When asked to show where she was cut she wrote push. She told nurses Black girl and then said push' and pointed to her left shoulder.b. Nurses completed a full body assessment which revealed no injuries or skin concerns. Subsequent skin checks have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-28 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, resident and staff interviews, the facility failed to follow up on hospital discharge orders for 1 of 1 residents (Resident #3) reviewed. After a September 2025 hospitalization Resident #3 discharged with recommendations to be evaluated by a rheumatologist and podiatrist. The facility reported a census of 56 residents.Findings include:Review of Resident #3, Minimum Data Set, dated [DATE] revealed a BIMS score of 15 out of 15, which indicated intact cognition. The MDS assessed Resident #3 without symptoms of delirium; always able to be understood by others and always understood others. Review of the electronic health record (EHR) Medical Diagnosis list revealed, in part the following diagnosis: alcoholic polyneuropathy (nerve damage caused by alcohol, which can cause symptoms which can include numbness, extreme sensitivity, and weakness) generalized muscle weakness and unsteadiness on feet. Review of hospital discharge records, dated 8/16/25 revealed a History of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-28 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review and staff interviews, the facility failed to ensure 1 of 1 residents (Resident #5) attended dialysis on time and as scheduled, and to complete thorough pre and post dialysis assessments for 1 of 1 resident (Resident #5) reviewed for dialysis related care. The facility reported a census of 56 residents.Findings include:Review of Resident #5's Minimum Data Set (MDS), dated [DATE] revealed a list of diagnoses which included renal insufficiency (kidney failure which required dialysis), diabetes mellitus and paraplegia (paralysis of one half of the body). The Brief Interview for Mental Status (BIMS) score of 15 out of 15 indicated the intact cognition. The MDS indicated Resident #5 received dialysis while a resident. Review of the April 2026 Medication Administrator Record (MAR) revealed:a. Dialysis Days: MWF (Monday, Wednesday, Friday) time for pick up: 9:30.Start Date: 2/23/26.b. Post-Dialysis: Assess thrill/bruit (common dialysis related assessment for the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-16 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, facility policy review, consulting pharmacy staff interviews and staff interviews, the facility failed to complete disposition of medications by destruction in the facility or return to the pharmacy upon a resident death, resident discharge or change in medication regime for 3 of 4 residents (Resident #6, Resident #7, and Resident #9) reviewed. The facility reported a census of 54 residents. Findings include: Review of a Facility Self-Reported incident, dated [DATE], revealed the facility received an anonymous call placed to their corporate compliance office regarding an alleged theft of resident medications. The facility Five Day Follow-up Investigation determined the facility was unable to determine staff accused of theft removed narcotics, insulin or a blood sugar monitoring device from the facility for her personal or family use. The facility did identify concerns related to facility practices regarding the destruction of discontinued resident medications. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-10-15 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interviews and policy review, the facility failed to attempt to educate a resident on potential discharge options prior to his leaving after having signed an Against Medical Advice form for 1 of 1 resident reviewed. The facility reported a census of 63 residents.Findings include: The Minimum Data Set (MDS) dated [DATE] identified Resident #1 as cognitively intact with a BIMS (Brief Interview for Mental Status) score of 15 and had the following diagnoses: heart failure, neurogenic bladder, diabetes mellitus and persistent mood disorders. The MDS identified Resident #1 required set up/cleanup assistance with eating, oral hygiene, toileting, showers, personal hygiene. The MDS identified the resident had physician orders for the following medications: anti-anxiety, hypnotics, anticoagulant, opioid, hypoglycemic (including insulin) and anticonvulsant.Review of the clinical record revealed Resident #1 had Physician Orders for:a. Jardiance (for Diabetes Mellitus) 10…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-11 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interview that facility failed to provide adequate linens for bariatric beds for 2 out of 2 residents reviewed with bariatric beds (Resident #3, Resident #41). The facility reported 18 residents who utilized bariatric beds in the facility. The facility identified a census of 66 residents. Findings include: 1. Review of the Minimum Data Set (MDS) assessment dated [DATE] for Resident #3 revealed the resident scored 15 out of 15 on a Brief Interview for Mental Status (BIMS) exam, which indicated cognition intact. Per this assessment, the resident required substantial/maximal assistance to roll left and right. On 9/09/25 at 4:10 PM, Resident #3 in bed with no sheet below him on the mattress. He did have a bath blanket under parts of him but the mattress was exposed. On 9/10/25 at 7:32 AM, Resident #3 remained in bed with no sheet under, and mattress remained exposed. The resident had bath blanket under part of him. 2. On 9/10/25 at 7:49 AM, Resident #41 observed lying in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-11 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff and resident interviews, Payroll Based Journal (PBJ), and facility document review the facility failed to provide enough staff to care the residents for four out of eight residents reviewed Resident #20, #28, #34 and #54). The facility reported a census of 66 residents. Findings include: 1. The Minimum Data Set (MDS) assessment for Resident #34 dated 6/26/25 listed diagnoses of cerebral palsy, cancer and neurogenic bladder. The Brief Interview for Mental Status (BIMS) assessment reflected a score of 15 out of 15, which indicated intact cognition. The MDS revealed Resident #34 was always incontinent of bowel and bladder. On 9/08/25 at 5:10 PM, Resident #34 reported nursing staff were less on the weekends, but her call light could take too long many days of the week, and many times of the day. She revealed the call light could take hours for staff to answer at least 4 times a week. On 9/11/25 at 2:00 PM, the Assistant Director of Nursing (ADON) reported the facility failed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
Show the remaining 49 citations
  • Potential for harm · E2025-09-11 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, clinical record review, and staff interviews, the facility failed to ensure pureed meat was reheated to 165 degrees for fifteen seconds when held for hot service after the temperature of the pureed meat dropped below 135 degrees Fahrenheit. The facility reported a census of 66 residents. Findings include: During an observation on 9/9/25 at 10:43 AM, Staff A, Dietary [NAME] prepared pureed meat for the lunch service. The turkey slices temped at 181 degrees. After the Staff A finished with her preparation of the puree meat, Staff A placed the prepared meat onto the steam table and did not take the temperatures of the meat prior to placing on the steam table. The Facility Spring/Summer 2025 menu revealed the following menu for Tuesday Week 3: Herbed turkey, baked potato, sour cream, sugar snap peas. During an observation on 9/9/25 at 11:32 AM, Staff A took the temperatures of the foods on the steam table prior to lunch service. The pureed turkey temped at 131.2 degrees. During an observation 9/9/25 at 11:45 AM, Staff A plated 3 pureed meals first. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-11 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, staff interviews, and the facility policy, the facility failed to clean the ceiling vents and oven hood and maintain the dishwasher sanitizer at the appropriate sanitizing level. The facility reported a census of 66 residents. Findings include: During the initial tour of the kitchen on 9/8/25 at 9:45 AM, the low temperature dishwasher tested for the sanitizer level. The strip tested and the color of the strip was gray and did not rise to the level 25 PPM (parts per million). The Dish machine PH log for September 2025 revealed initial [Initials redacted] on the 8th on the breakfast and lunch times with the number 150 next to the initials. During the initial tour of the kitchen on 9/8/25 at 9:45 AM, observation revealed the ceiling vents had thick dust on and around them above the steam table, and the hood above the oven and stove covered with dust and grime. During an interview on 9/8/25 at 10:07 AM, the Dietary Supervisor informed the dishwasher did not reach the appropriate PPM level. The Dietary Supervisor went and got the Maintenance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-11 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, staff and resident interviews, and facility policy review the facility failed to ensure residents remained free from verbal abuse, mental abuse, and neglect by facility staff for three of five residents reviewed for staff treatment (Resident #6, Resident#28, Resident #34). The facility reported a census of 66 residents.Findings include: 1. The Minimum Data Set (MDS) assessment for Resident#34 dated 6/26/25 listed diagnoses of cerebral palsy, cancer and neurogenic bladder. The Brief Interview for Mental States (BIMS) assessment reflected a score of 15 out of 15, which indicated intact cognition. The MDS revealed Resident #34 was always incontinent of bowel and bladder. Review of documentation dated 6/30/25 provided as part of a Facility Reported Incident regarding Resident #34 revealed, On 6/30/2025, Social Services was given a grievance form from [Name Redacted], Activity Director regarding resident [Resident #34]. Resident reported to Activity Aide that on second…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interviews and facility policy review the facility failed to provide incontinence care for two out of two residents reviewed (Resident #2 and Resident #20). The facility reported a census of 66 residents.Findings include:1. The Minimum Data Set (MDS) assessment dated [DATE] for Resident #2 listed diagnoses of cerebrovascular accident (CVA),anxiety, and depression. The Brief Interview for Mental Status (BIMS) exam revealed a score of 14 out of 15, which indicated intact cognition. The MDS reflected Resident #2 was always incontinent of bowel and bladder. The Care Plan for Resident #2 initiated 2/9/22, revised 3/1/22, revealed, ADL (activities of daily living) self-care performance deficit Impaired balance, Limited Mobility, stroke. The Intervention dated 12/12/24 directed utilize check and change to manage incontinency. The Intervention dated 12/11/24 directed assist of 1 staff for personal hygiene. On 9/10/25 at 1:09 PM, Resident #2 laid in her bed, Staff B,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-11 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interview the facility failed to utilize proper technique when dispensing oral medications to prevent spread of infections. The facility also failed to maintain a catheter bag off the ground to prevent infections for 1 of 2 residents reviewed for catheters (Resident #3). The facility reported a census of 66 residents.Findings include: 1. The Minimum Data Set (MDS) dated [DATE] for Resident #3 indicated a Brief Interview for Mental Status (BIMS) score of 15 out of 15, which indicated intact cognition. It further indicated diagnoses including: atrial fibrillation (irregular heart beat), heart failure, urinary tract infection and chronic obstructive pulmonary disease. Per the assessment, the resident had an indwelling catheter. Review of the Order Summary Report with active orders as of 9/11/25 revealed an order for foley catheter to be changed every 30 days and as needed.The Care Plan for Resident #3, date initiated 7/7/25, indicated the resident needed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-11 · tag F0943 — isolated
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on employee file review, staff interviews, and facility policy review the facility failed to ensure a staff member completed the required Dependent Adult Abuse training withing six months of hire for one of eight staff reviewed (Staff S, Certified Nurse Aide). The facility reported a census of 66 residents.Findings include:Review of Staff S, Certified Nurse Aide (CNA)'s employee file listed she started on 2/27/25. The file failed to include Dependent Adult Abuse (DAA) certificate of training. The facility provided a document that reflected Staff S started on 2/20/25.The Time Card Report dated 9/10/25 revealed Staff S worked 7.75 hours that day.On 9/11/2025 at 9:59 AM, Human Resource Specialist reported new staff were required to complete the DAA training within 6 months of hire.On 9/11/25 at 10:15 AM, the Administrator reported Staff S attempted to complete the training and the system shut down on her. The Administrator confirmed Staff S failed to get the DAA training finished. The facility provided the policy titled Abuse, Neglect and Exploitation dated 4/29/25, directed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-23 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and resident and staff interviews, the facility failed to provide resident baths/showers twice weekly or as directed by resident preference for 4 of 5 residents (Resident's #2, #3, #4 and #5) reviewed in the sample. The facility reported a census of 66 residents. Findings include: 1. The Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #2 scored 15 out of 15 on the Brief Interview for Mental Status (BIMS) cognitive assessment, which indicated intact cognition. The MDS diagnoses listed included morbid obesity, depression, and wound infection. The MDS indicated Resident #2 required substantial staff support for bathing. The Care Plan, initiated on 7/10/23, included a Focus area to address ADL (activity of daily living, meaning showers, toothbrushing, etc.) self-care performance deficit Impaired balance, Limited Mobility. The Focus area included I may refuse baths at times. Please offer me a bed bath if I refuse a bath. Interventions,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-01-23 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interviews, the facility failed to maintain 3 of 3 Shower Rooms in a functional and sanitary manner. The facility reported a census of 66 residents. Findings include: Observations on 1/12/25 revealed: At 2:12 p.m., the East Hall Shower Room with tiled shower stall that measured approximately 6 feet long by 4 feet wide, with 2 inch square tiles on the floor. Four floor tiles were missing in the shape of a square near the entrance to the stall, 8 floor tiles were missing by the drain in the shape of an L, and 2 floor tiles were missing in a rectangular shape at the rear of the shower stall. The grout between the floor tiles appeared dirty, a dark gray color, and the grout along the floor/wall junction of the left and rear walls with a thick black residue. At 3:03 p.m., the [NAME] Hall Shower Room with tiled shower stall that measured approximately 6 feet long by 4 feet wide, with 2 inch square tiles on the floor that had a dark gray colored build up of residue on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-23 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, resident and staff interviews, the facility failed to answer call lights within 15 minutes, with an observation of a staff response time of 32 minutes. The facility reported a census of 66 residents. Findings include: 1. The Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #2 scored 15 out of 15 on the Brief Interview for Mental Status (BIMS) cognitive assessment, which indicated intact cognition. The MDS diagnoses listed included morbid obesity, depression, and wound infection. The MDS indicated Resident #2 required substantial staff to change positions in bed, transfer to and from bed and chair, dressing toileting and bathing. During an interview on 1/23/25 at 10:40 a.m., Resident #2 stated he used his call light at least 3 or 4 times a day, and staff response times were usually 45 minutes or longer, it didn't matter what time of day or what day of the week. 2. The Daily Assignment Schedule for the Day Shift on 1/14/25 revealed Staff G, Certified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-15 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview and clinical record review the facility failed to provide adequate nail care for 1 out of 3 residents reviewed for activities of daily living (Resident # 51). The facility reported a census of 61 residents. Findings include: The Minimum Data Sheet (MDS) dated [DATE] for resident #51 documented the presence of short and long-term memory impairment. The MDS revealed Resident #51 moderately impaired decision making. The MDS indicated the resident required substantial to maximum staff assistance for bathing and hygiene. It documented diagnoses including non-Alzheimer's dementia and anxiety disorder. The Care Plan, Intervention, dated 6/21/24, directed staff to offer bathing/showering twice weekly and as necessary. Check nail length and trim and clean on bath day and as necessary. Report any changes to the nurse. During an observation on 08/12/24 at 11:27 AM Resident #51 sitting in wheelchair, toenails on both feet noted long, thick, and yellow in color curled over the top of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, and staff interview the facility failed to follow a physician order to ensure a resident ate meals in a safe manner for 1 of 1 residents reviewed (Resident #38). The facility reported a census of 61. Findings include: The Minimum Data Set (MDS) assessment, dated 6/18/24, revealed Resident #38 Brief Interview for Mental Status (BIMS) score as 15 out of 15, indicating intact cognition. The MDS documented Resident #38 required supervision or touching assistance (Helper provides verbal cues and/or touching/steadying and/or contact guard assistance as resident completes activity. Assistance may be provided throughout the activity or intermittently) for eating. The MDS documented Resident #38 required a mechanically altered diet (requiring a change in texture) of foods or liquids. The MDS documented Resident #38 with a swallowing disorder where coughing, choking during meals or when swallowing medications could occur. The MDS listed diagnoses of cerebrovascular accident (CVA), seizure disorder and dysphagia. The Care Plan initiated on 8/29/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-15 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interview, the facility failed to maintain a Foley catheter bag and tubing off the floor for one of two residents (Resident #18), and failed to provide adequate incontinent care to one out of three residents reviewed (Resident # 2). The facility identified a census of 61 residents. Findings include: 1. The Minimum Data Set (MDS) dated [DATE] identified Resident #18 as cognitively intact with a BIMS (Brief Interview for Mental Status) of 12 out of 15. The MDS diagnoses list: atrial fibrillation (an abnormal heart rhythm), obstructive uropathy (a condition in which the flow of urine is blocked). The MDS identified Resident #18 with an indwelling urinary catheter. Per the MDS, Resident #18 totally dependent on staff for toileting, lower body dressing; substantial staff assistance with showers, upper body dressing repositioning and transfers. On 7/22/22, the Care Plan identified Resident #18 with a Focus Area related to an indwelling catheter. An observation on 8/12/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-15 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, resident, and staff interviews the facility failed to provide on going assessments and monitoring of a resident condition before and after dialysis treatments for 1 of 1 residents (Resident #38) who receive Dialysis services. Facility reported a census of 61 residents. Findings include: 1. Resident #38 Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15 out of 15, indicating intact cognition. The MDS identified Resident #38 receives dialysis services. The MDS listed diagnoses of renal insufficiency, renal failure and end stage renal disease (ESRD). The Care Plan initiated on 8/29/23 identified Resident #38 receives hemodialysis on Monday, Wednesday and Friday, with the goal that the resident will have immediate intervention should any signs or symptoms of complications from dialysis occur through the review date. The Care Plan lacked an intervention to direct staff to assess resident condition before and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-15 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interviews and record review the facility failed to properly puree food to a physician ordered texture for 2 out of 2 residents reviewed on a pureed diet. (Resident # 13 and Resident #39 ). The facility reported a census of 61 residents. Findings include: During an observation on 08/12/24 at 12:10 PM, food served in the main dining room of pork loin, baked potato and broccoli. There was 2 residents being assisted to eat and were served mashed potatoes, ground meat and pureed broccoli. During an interview on 08/12/24 at 12:17 PM, the Dietary Manager stated stated the pureed meat should be a soft texture and it should stay on the spoon. The vegetable pureed and it should be like pudding and the meat should be thick but smooth. Surveyor asked her to look at the meat on Resident #39 & Resident #13 plate and she stated the meat being served is thick and more like ground meat. It should be smooth. The State Agency intervened and asked her to remove plates from residents Resident # 39 & Resident # 13. During an interview on 08/12/24 at 12:21 PM Staff A,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-20 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interview, the facility failed to provide rehabilitation services in accordance with physician orders for 1 of 3 residents reviewed (Resident #3). The facility reported census was 60. Findings include: The Order Summary Report dated 12/29/23 listed an order for a physical therapy evaluation and treatment as needed. The Physical Therapy (PT) Evaluation and Plan of Treatment report with a certification period of 1/2/24 - 2/1/24 signed by the Physical Therapist and Resident #3's primary care physician (PCP) directed Resident #3's PT frequency as five times a week. On 6/19/24 at 10:40 AM, Staff J, Physical Therapy Assistant (PTA), reported Resident #3 should have had physical therapy services five times per week. Staff J stated he didn't recall Resident #3 refusing therapy and noted she made good progress towards the end of her stay. The Physical Therapy Treatment Encounter Note(s) reflected Resident #3 had PT services one time during the week of January 7 13 and 14 20, then only twice during the week of February 11 17. During that same time,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-19 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to implement directives as required and stipulated in a resident's Level II PASRR (Pre admission Screening and Resident Review), for 1 of 3 resident records reviewed with Level II PASRR requirements (Resident #8). The facility reported a census of 57 residents. Findings include: The Minimum Data Set (MDS) Assessment tool dated 2/6/24 revealed Resident #8 was admitted to the facility on [DATE], with diagnoses that included congestive heart failure, hypertension (high blood pressure), respiratory failure, asthma, and non-Alzheimer's dementia. The Resident scored 5 out of 15 points possible on the Brief Interview for Mental Status (BIMS) cognitive assessment, that indicated severe cognitive impairment, without symptoms of delirium present, and required extensive assistance by at least 1 staff member to reposition in bed, transfer to and from bed or wheelchair, dressing, bathing, and toilet use. The resident's record listed a family member as an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-19 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interviews, the facility failed to follow a resident's Nursing Care Plan for 1 of 9 resident records reviewed (Resident #1). The facility reported a census of 57 residents. Findings include: The Minimum Data Set (MDS) Assessment tool dated 2/6/24 revealed Resident #1 admitted to the facility on [DATE] with diagnoses that included hypertension (high blood pressure), peripheral vascular disease, aphasia (inability to speak following a cerebrovascular accident, also called a stroke), hemiplegia (paralysis of 1 side of the body) following cerebral infarction that affected the right dominant side of the body, and depression. The resident scored 12 out of 15 points possible on the Brief Interview for Mental Status (BIMS) cognitive assessment, that indicated mild cognitive impairment, without symptoms of delirium present, the resident usually able to make herself understood and usually able to understand others. The MDS assessment revealed the resident required extensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-05 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident, facility staff, Hospice staff and hospital staff interviews, the facility failed to provide baths and bathing assistance to 6 of 16 residents reviewed in the open sample, (Resident's #8, #11, #27, #64, #66 and #258). The facility reported a census of 57 residents. Findings Include: Review of the facility's required Plan of Correction (POC), related to this deficiency, identified concerns for Resident's #11 and #27, cited during the Annual Recertification Survey completed 10/12/23, with 11/7/23 identified as the date of credible compliance, stated: a. Resident's #11 and #7 are receiving their baths/showers per their wishes. b. Staff were educated on 10/11/23 on the requirement to complete baths according to the resident's Care Plan and wishes. c. The Director of Nursing (DON)/Designee will audit the bathing schedule 3 times a week for 3 weeks and then monthly for 3 months to monitor. Morning Meeting staff will monitor that audits occur and appropriate corrective actions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-05 · tag F0865 — failed to run a quality-improvement (QAPI) program — pattern
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the Centers for Medicare and Medicaid Services (CMS), Certification and Survey Provider Enhanced Reporting System ([NAME]), observations, clinical record review, staff and resident interviews, the facility failed to ensure effective measures were taken to correct deficiencies that continue to be cited, including self-administration of medication, timely Preadmission Screening and Resident Review (PASRR) submissions, Activity of Daily Living (ADL) assistance and administration of annual Influenza and Pneumococcal vaccinations. The facility reported a census of 57 residents. Findings Include: Observations throughout the investigation, clinical record review, staff and resident interviews revealed the facility had not corrected some of the deficiencies cited during their Annual Recertification Survey completed 9/12/23 to 10/12/23, and resulted in continued deficiencies for self-administration of medication (F 554), submission of PASRR Assessments (F 644), provision of Activity of Daily Living (ADL)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-05 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, observations, resident and staff interviews, the facility failed to ensure a resident was assessed for self-administration of medications and failed to obtain a Physician's Order for the resident's self administration of medications, for 1 of 3 resident's reviewed for self-administration of medications (Resident #61). The facility reported a census of 57 residents. Findings Include: The Minimum Data Set (MDS) Assessment tool dated 9/18/23 revealed Resident #61 had diagnoses that included congestive heart failure, anemia and hypertension, and scored 15 out of 15 points possible on the Brief Interview for Mental Status (BIMS) cognitive assessment, that indicated no cognitive impairment or symptoms of delirium present. The resident required extensive assistance/support by at least 1 staff for transfers to and from bed and chair, dressing, toileting and bathing. Physician Orders directed staff to administer medications that included: a. Verapamil (a calcium channel blocker for heart conditions), 120 milligrams (mg) administered oral daily, ordered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-05 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews, the facility failed to re-submit the Preadmission Screening and Resident Review (PASARR) Assessments following a change in condition, and after identified as a deficiency on the previous Annual Recertification Survey, for 3 of the 4 residents cited in the previous survey (Resident's #20, #21 and #24). The facility reported a census of 57 residents. Findings Include: 1. The [DATE] Minimum Data Set (MDS) Assessment tool revealed Resident #20 had diagnoses that included bipolar disorder, anxiety, depression and post traumatic stress disorder (PTSD), scored 15 out of 15 possible points on the Brief Interview for Mental Status (BIMS) cognitive assessment, that indicated no cognitive impairment or symptoms of delirium, and received antipsychotic, antidepressant and antianxiety medication on 7 of the 7 days that preceded the assessment. Review of the PASARR dated [DATE] in the Electronic Health Record (EHR) revealed the resident had a negative Level 1 Screen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-05 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility staff, Hospice staff and Hospital staff interviews, the facility failed to provide timely assessments and implement appropriate interventions when a change in a resident's condition was identified, and failed to implement a Physician Order for antibiotic to treat a resident's leg infection, for 1 of 19 resident records reviewed (Resident #64). The facility reported a census of 57 residents. Findings Include: The Minimum Data Set (MDS) Assessment tool dated 11/3/23 revealed Resident #64 had diagnoses that included congestive heart failure, pneumonia with oxygen dependence, anxiety and schizophrenia, scored 6 out of 15 points possible on the Brief Interview for Mental Status (BIMS) cognitive assessment that indicated severe cognitive impairment, without symptoms of delirium present, always able to make himself understood and always able to understand others, and dependent on staff assistance for dressing, toileting and bathing. Physician Orders directed staff to administer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-05 · tag F0728 — failed to protect against nurse-aide misconduct — isolated
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, observations, and staff interviews, the facility failed to ensure employees hired as Nurse Aides did not continue to work at the facility after 4 months as per requirements, unless the employee was competent to provide nursing and nursing related services, and the employee had completed a training and competency evaluation program and certified through the program, for 2 Nurse Aides hired 8/2/23 (Staff B and Staff E). The facility reported a census of 57 residents. Findings Include: Staff B and Staff E were both hired as Hospitality Aides on 8/2/23, to work as Nurse Aides at the facility while enrolled in the Certified Nursing Assistant (CNA) course at a local Community College. Review of their personnel files on 11/29/23 revealed the employee's did not have a Skills Competency Checklist, or other documentation that verified their competencies in the basic and essential duties completed by Nurse Aides, and as required. The files lacked documentation that the employee's were enrolled in the required CNA course, or their testing/completion of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-05 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff and resident responsible party interviews, the facility failed to seek and obtain appropriate authorization for administration of the annual Influenza vaccine, for 2 of the 4 residents identified in this deficiency on the previous Annual Recertification Survey completed 10/12/23. Both resident had not received the vaccination (Resident's #21 and #52) as of the current review. The facility reported a census of 57 residents. Findings Include: 1. The MDS Assessment Tool, dated 8/26/23 revealed Resident #21 had diagnoses including congestive heart failure, hypertension (high blood pressure) schizoaffective disorder, anxiety disorder and non-Alzheimer's dementia. A cognitive assessment was not completed on the assessment, the MDS revealed the resident had symptoms of delirium present, both short and long-term memory deficits, and moderate cognitive impairment. The resident was usually able to make himself understood, had difficulty communicating some words or thoughts, but able…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-10-12 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interviews, review of the Infection Control Nurse Job Description and review of Centers for Disease Control and Prevention (CDC) recommendations, the facility failed to implement additional Personal Protective Equipment (PPE) for 1 of 1 residents (Resident #35) on Enhanced Barrier Precautions, to prevent the spread of contagious microorganism during wound care. Failed to ensure the Infection Preventionist (IP) had completed the specialized training in Infection Prevention and Control, resulting in lack of staff knowledge and adherence to enhanced barrier precautions. Failed to ensure the wound vac machines and tubing remained off the floor for 2 of 2 residents with wound vacs (Residents #24 and #38), and ensure clean resident clothing was delivered in a covered cart. The facility reported a census of 56 residents. Findings include: 1. The Minimum Data Set (MDS) dated [DATE] identified Resident #35 as cognitively impaired with a Brief Interview for Mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-12 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, resident and staff interviews, review of Resident Council Meeting Minutes, and facility policy review, the facility failed to provide a respectful, dignified environment and care to 4 out of 12 residents reviewed (Residents #11, #16, #17, #29, #39 and #41). The facility reported a census of 56 residents. Findings Include: 1. The Minimum Data Set (MDS) Assessment for Resident #11 dated 8/15/23, reflected a Brief Interview for Mental Status (BIMS) of 14 out of 15, indicating intact cognition. The MDS reflected Resident #11 independent with toileting and transfers. The Care Plan for Resident #11 dated 5/4/23, identified her independent with transfers, and continent of bowel and bladder (B&B) at times may have incontinent episodes and wears incontinence material for dignity. The Care Plan continued to direct, promote dignity by ensuring privacy. On 9/18/23 at 11:17 AM, as Resident #11 sat in her room dressed well, she reported a lot of staff failed to knock and just…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-12 · tag F0644 — pattern
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff interviews, and facility policy review, the facility failed to ensure submission, and resubmission of the Preadmission Screening and Resident Review (PASARR) following admission and a change in medical diagnosis for 4 of 6 residents reviewed (Residents #16, #20, #21, and #24). The facility reported a census of 56 residents. Findings Include: 1. The Minimum Data Set (MDS) Assessment Tool, dated 8/30/23, listed diagnoses for Resident #16 included: Bipolar disorder, and depression. The MDS listed the resident's Brief Interview for Mental Status (BIMS) score as 15 out of 15, indicating intact cognition. The Care Plan dated 8/24/22, revised on 3/27/23 documented, The resident uses psychotropic medications related to (R/T) behavior management. Review of the PASARR, dated 2/11/22, revealed an outcome of NO Level II required. The PASARR documented the resident had no mental health diagnoses known or suspected. A review of the resident's medical diagnosis list in the Electronic Health Record (EHR) revealed a diagnosis of: a. Bipolar disorder with onset…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-12 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, resident and staff interviews, and facility policy review the facility failed to ensure two out of two residents reviewed for use of antipsychotic medication were prescribed the medication for an accurate diagnosis (Residents #16, and #48). The facility also failed to follow Physician Orders for two of three residents reviewed for following Physician Orders (Residents #17 and #108). The facility reported a census of 56 residents. Findings Include: 1. The admission Minimum Data Set (MDS) Assessment for Resident #48 dated 8/15/22, included diagnoses of thyroid disease, malnutrition, and adult failure to thrive. The MDS failed to identify psychiatric mood disorders. The MDS identified the Brief Interview for Mental Status (BIMS) score of 14 out of 15, indicating intact cognition. The MDS reflected Resident #48 failed to exhibit behaviors. The MDS documented Resident #48 took antipsychotic medication. The History and Physical for Resident #48 dated 7/15/22, failed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-12 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interviews and facility policy review the facility failed to provide complete assessments for 4 out of 6 residents reviewed for skin (Residents # 24, #37, #38 and #44). The facility reported a census of 56 residents. Findings Include: 1. The Minimum Data Set (MDS) Assessment for Resident#44 dated 7/16/23, included diagnoses of cerebrovascular accident (CVA), and post thrombotic syndrome. The MDS reflected no memory problems and moderately impaired daily decision making skills. The MDS reflected Resident #44 skin conditions included two arterial ulcers. The Care Plan for Resident #44 dated 7/26/2022, identified an arterial ischemic (inadequate blood flow) ulcer of the on both lower extremities. The Care Plan directed nursing staff on the following interventions: a. Monitor/document wound: Size, depth, margins: periwound (the surrounding area of the wound edge) skin, sinuses, undermining, exudates, edema, granulation, infection, necrosis, eschar, gangrene. b.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-12 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, resident and staff interviews, and facility policy review, the facility failed to ensure catheter bags and tubing were off the floor for 4 of 6 residents reviewed with indwelling catheters and urostomies (a surgically constructed opening in the urinary tract allowing urine to exit the body) (Residents #17, #24, #26 and #38). The facility reported a census of 56 residents. Findings Include: 1. The Minimum Data Set (MDS) Assessment Tool, dated 8/8/23 , listed diagnosis for Resident #26 included: Diabetes mellitus type 2, respiratory failure, and obstructive uropathy (blocked urine flow). The MDS documented the resident's Brief Interview for Mental Status (BIMS) score as 15 of 15, indicating intact cognition. The Care Plan dated 4/26/23 documented, Indwelling Catheter related to: Neurogenic bladder (lack control of bladder). A review of the Electronic Health Record (EHR) diagnosis list lacked a diagnosis of neurogenic bladder. The EHR revealed physician orders to: a.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-12 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, resident, family and staff interviews, and review of Resident Council Meeting Minutes, the facility failed to answer call lights in a timely manner for seven of seven residents reviewed (Residents #10, #16, #24, #27, #38, #44, #108). The facility reported a census of 56 residents. 1. The Minimum Data Set (MDS) dated [DATE] identified Resident #10 as cognitively intact with a Brief Interview for Mental Status (BIMS) score of 12 out of 15 and had the following diagnoses: Fractures and Other Multiple Trauma, Peripheral Vascular Disease and Diabetes Mellitus. The MDS documented Resident #10 required extensive staff assistance with bed mobility, transfers, toileting and bathing. In an interview on 9/12/23 at 9:23 AM, Resident #10 reported when she turns on her call light, the longest she had to wait was an hour on 2nd shift. There was a clock in her room highly visible from her bed and recliner. She has had falls trying to get herself to the toilet because she got tired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-12 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility Incident Reports and staff interviews, the facility failed to follow Physician Orders which resulted in medication errors for 4 of 4 residents reviewed (Residents #1, #27, #29 and #60). The facility reported a census of 56 residents. Findings Include: 1. The Minimum Data Set (MDS) dated [DATE] identified Resident #1 as cognitively intact with a Brief Interview for Mental Status (BIMS) score of 14 out of 15 and had the following diagnoses: Sepsis (when an infection you already have triggers a chain reaction throughout your body), Coronary Artery Disease and Heart Failure. The MDS also identified Resident #1 required extensive staff assistance with bed mobility, dressing, personal hygiene and bathing and totally dependent on staff for transfers, locomotion on and off the unit and toileting. A review of an Incident Report dated 6/22/23 at 2:32 PM, revealed Resident #1 had received another resident's morning medication of Metoprolol 25 milligrams (mg) administered by Staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-12 · tag F0801 — pattern
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interviews, review of the Staff Identification List, and Position Summary Review, the facility failed to meet the required qualifications for a dietary professional position for 1 of 1 Food Service Directors reviewed. The facility reported a census of 56 residents. Findings Include: On 9/19/23 at 11:15 AM, observed Food Service Director assist the [NAME] in kitchen during lunch service. Food Service Directed plated and sent out room trays to the hallways. On 9/25/23 at 4:00 PM, Director of Nursing (DON), reported that the current Food Service Director was in the process of taking classes for a Certified Dietary Manager (CDM) certificate. On 9/26/23 at 1:00 PM, the Food Service Director explained that she has been in her current position for approximately 1 year and started taking classes in April or May of this year for her CDM. Food Service Director reported that no other staff is currently CDM certified and informed that the Dietitian visits about two times per week. Review of Key Personnel list, not dated, provided by facility, revealed Food Service…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-12 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interviews, and facility policy review, the facility failed to ensure food brought in by family or other visitors was handled properly to ensure safety of the residents for 1 of 1 unit refrigerators observed. The facility reported a census of 56 residents. Findings Include: On 09/26/23 at 11:30 AM, the following observations of the [NAME] Hallway unit refrigerator labeled as Resident Refrigerator and Freezer were made: a. [NAME] stains covering the outside of fridge. b. Crumbs and stains on racks, drawers, and bottom of fridge. c. Many undated Tupperware containers with different food items. d. One dated Ziploc bag indicated it is from 8/24/23. e. Two bottles of expired mayonnaise found in fridge door (1 expired July 2022 and 1 expired August 16th 2023). f. Two 2% milk cartons of milk expired 9/02/23. f. One chocolate milk carton expired 9/03/23. g. Also noted 7 dates on fridge temp log for the month of September without a temperature recorded. On 9/26/23 at 12:00 PM, Assistant Director of Nursing notified that Dietary Department is responsible for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-12 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, clinical record review, recommendations by Centers for Disease Control and Prevention (CDC), and facility policy review, the facility failed to screen for eligibility, offer, provide education, and document vaccine consent or refusal for pneumococcal, influenza, and/or Coronavirus vaccinations to residents and/or resident representatives for 4 out of 5 residents reviewed for vaccination documentation (Resident #8, #10, #21, and #52). The facility reported a census of 56 residents. Findings Include: On 9/27/23 at 1:19 PM, Director of Nursing (DON), reported all Immunizations Records were located in Resident Electronic Health Records (EHR) within the immunization tab and resident assessment tab. DON stated the facility does not offer pneumococcal vaccination unless requested. 1. A review of the Immunization Records revealed Resident #8 SARS-CoV-2 vaccination as consent refused without date documented, without documentation of education provided to Resident #8. Documentation of Pneumovac…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-12 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, resident and staff interviews, and facility policy review, the facility failed to complete self-medication assessments, and obtain a Physician Order to self-medicate for 5 of 5 residents in the sample (Residents #7, #27, #37, #38 and #258). The facility reported a census of 56 residents. Findings Include: 1. The Minimum Data Set (MDS) Assessment Tool, dated 8/21/23, listed diagnoses for Resident #27 included spina bifida, chronic obstructive pulmonary disease (COPD), and weakness. The MDS documented the resident's Brief Interview for Mental Status (BIMS) score as 15 out of 15, indicating intact cognition. During the following observations, the medications diclofenac sodium gel 1%, fluticasone-salmeterol inhaler, and albuterol inhaler were found to be in the residents room, sitting on the bedside table: a. On 9/18/23 at 9:43 AM. b. On 9/20/23 at 9:45 AM. c. On 9/21/23 at 9:00 AM. d. On 9/25/23 at 9:45 AM. A review of the clinical record revealed physician orders for:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-12 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview and policy review the facility failed to provide accurate documentation of Advanced Directives according to resident wishes for 1 of 3 residents reviewed for Advanced Directives. The facility reported a census of 56 residents. Findings Include: The Minimum Data Set (MDS) identified Resident #258 as cognitively intact with a Brief Interview for Mental Status (BIMS) score of 15 out of 15. It also identified the resident with the following diagnoses: Stroke, Atherosclertic Heart Disease and Renal Insufficiency. A review of Iowa Physicians Orders for Scope of Treatment (IPOST) document shown Resident #258 requested to be a Do Not Resuscitate (DNR), comfort care measures only. Resident #258 signed the IPOST on [DATE], The Nurse Practitioner signed the IPOST on [DATE]. Resident #258 selected her preference for no transfer to hospital for life-sustaining treatment, transfer if comfort needs cannot be met in current location. A review of the Physician Order Summary, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-12 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, family and staff interviews, and facility policy review, the facility failed to notify a resident's Power of Attorney (POA) of an allegation of potential abuse for one of one residents reviewed (Resident #52). The facility reported a census of 56 residents. Findings Include: The Minimum Data Set (MDS) dated [DATE] identified Resident #52 as severely cognitively impaired with a Brief Interview for Mental Status (BIMS) of 0 and had the following diagnoses: Non-traumatic Brain Dysfunction, Dementia with Mood Disturbance and Diabetes Mellitus. The MDS documented Resident #52 required extensive staff assistance with transfers, dressing and bathing and totally dependent on staff for toileting. On 4/3/23, the Care Plan identified Resident #52 with the problem of Impaired cognitive function/dementia or impaired thought processes Dementia, Developmentally delayed, Difficulty making decisions, Impaired decision making, Neurological symptoms, Poor nutrition and directed staff to communicate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-12 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, resident and staff interviews, and facility policy review, the facility failed to ensure residents wheelchairs were clean for 3 of 3 residents in the sample (Residents #26, #33, and #52). Residents #20 and #108 and Resident Council Members reported rooms were not cleaned daily. The facility reported a census of 56 residents. Findings Include: 1. The Minimum Data Set (MDS) Assessment Tool, dated 8/8/23 , listed diagnosis for Resident #26 included: Diabetes mellitus type 2, respiratory failure, and obstructive uropathy (blocked urine flow). The MDS documented the resident's Brief Interview for Mental Status (BIMS) score as 15 of 15, indicating intact cognition. During an observation on 9/27/23 at 10:25 AM, while sitting in his wheelchair in his room, the resident's wheelchair wheels found to have: a white dust like substance covering his foot rest with a heavy build up in the corners; the right and left sides, and back black frame components covered in the white dust…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-12 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility Incident Report and staff interview, the facility failed to report an allegation of possible abuse to the State Agency in a timely manner for one of one residents reviewed (Resident #52). The facility reported a census of 56 residents. Findings Include: The Minimum Data Set (MDS) dated [DATE] identified Resident #52 as severely cognitively impaired with a Brief Interview for Mental Status (BIMS) score of 0 and had the following diagnoses: Non-traumatic Brain Dysfunction, Dementia with Mood Disturbance and Diabetes Mellitus. The MDS documented Resident #52 required extensive staff assistance with transfers, dressing and bathing and totally dependent on staff for toileting. A review of a facility Incident Report dated 9/1/23 with a time 1:20 p.m.: Nursing Description: Director of Nursing (DON) was notified via staff that there was an allegation of physical abuse towards a resident from another staff member. DON went directly to source that reported the witness of abuse.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-12 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility incident report and staff interview, the facility failed to follow the facility policy after a report of an allegation of possible abuse for one of one residents reviewed (Resident #52). The facility reported a census of 56 residents. Findings include: The Minimum Data Set, dated [DATE] identified Resident #52 as severely cognitively impaired with a Brief Interview for Mental Status (BIMS) score of 0 and had the following diagnoses: Non-traumatic Brain Dysfunction, Dementia with Mood Disturbance and Diabetes Mellitus. The MDS documented Resident #52 required extensive staff assistance with transfers, dressing and bathing and totally dependent on staff for toileting. A review of a facility Incident Report dated 9/1/23 with a time 1:20 p.m.: Nursing Description: The Director of Nursing (DON) was notified via staff that there was an allegation of physical abuse towards a resident from another staff member, former Business Office Manager (BOM). The DON went directly to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff and resident interview, and facility policy review the facility failed to complete baths, as directed in Care Plans and according to resident wishes and failed to ensure resident are clean for three out of seven residents reviewed (Residents #11, #27 and #52). The facility reported a census of 56 residents. Findings include: 1. The Minimum Data Set (MDS) Assessment for Resident #11 dated 8/15/23, included diagnoses of diabetes mellitus and weakness. The MDS reflected a Brief Interview for Mental Status (BIMS) score of 14 out of 15, indicating intact cognition. The MDS documented Resident #11 required extensive assist of 1 staff for bathing. The Care Plan for Resident #11 dated 5/21/23, directed two baths or showers a week per her request, but she frequently chooses to take only 1 bath a week. The Bath Record in the Electronic Health Record (EHR) for Resident #11 dated June 2023, showed the facility failed to proved 7 bathes for the month. The Bath Record for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, staff interviews, the facility failed to ensure the residents' feet were placed on the wheelchair foot pedals during transport to prevent any injuries for residents in wheelchairs for two of three residents observed (Residents #17 and #36). The facility reported a census of 56 residents. Findings Include: 1. The Minimum Data Set (MDS) dated [DATE] identified Resident #17 as cognitively intact with a Brief Interview for Mental Status (BIMS) score of 15 out of 15 and had the following diagnoses: Hydronephrosis (a condition characterized by excess fluid in a kidney due to a backup of urine), Obstructive Neuropathy (a disorder of the urinary tract that occurs due to obstructed urinary flow) and other fracture. In an observation on 9/19/23 at 12:02 PM, Staff Z, Receptionist pushed Resident #17 into the main dining room in a wheelchair without foot pedals and Resident #17's feet dragging on the floor. On 6/10/20, the Care Plan identified Resident #17 with the problem of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, resident and staff interviews, and facility policy review, the facility failed to ensure a Physician Order obtained for the use of oxygen for 2 of 2 residents in the sample (Residents #18 and #20). The facility reported a census of 56 residents. Findings Include: 1. The Minimum Data Set (MDS) assessment tool, dated 7/21/23, listed diagnosis for Resident #18 included: Cerebrovascular accident (stroke), chronic obstructive pulmonary disease (COPD), and pressure ulcer of sacral region stage 4. The MDS identified the resident's Brief Interview for Mental Status (BIMS) score as 13 out of 15, indicating intact cognition. The MDS documented the resident does not currently use oxygen. During an observation on 9/18/23 at 1:51 PM, noted an oxygen concentrator in the resident's room running at 3 liters/minute with the tubing hanging on the resident's bedrail. During an interview on 9/18/23 at 1:52 PM, the resident stated she uses oxygen throughout the day and wants the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-12 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interviews, and policy review, the facility failed to provide ongoing assessment of resident condition and monitoring for complications before and after Dialysis treatments for 1 of 1 residents who received Dialysis services (Resident #258). The facility reported a census of 56 residents. Findings Include: The Minimum Data Set (MDS), dated [DATE] identified Resident #258 as cognitively intact with a Brief Interview for Mental Status (BIMS) score of 15 out of 15, and had the following diagnoses: renal insufficiency, renal failure, and End Stage Renal Disease (ESRD). The MDS also identified Resident #258 required Dialysis services. A review of the Physician Order Summary dated 8/26/23 revealed no Dialysis orders in place. On 8/29/23, the Care Plan, identified the resident required hemodialysis with the goal that resident would have immediate intervention should any signs or symptoms of complication from dialysis occur through the review date. The Care Plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-12 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, Pharmacy policies, and staff interviews, the facility failed to ensure medications were properly labeled when obtained from an automatic dispensing unit for 1 of 9 residents in the sample. The facility reported a census of 56 residents. Findings Include: During a medication administration observation on 9/20/23 at 12:58 PM, Staff M, Licensed Practical Nurse opened a packet of medications for Resident #13 to remove one of three medications. Staff M removed baclofen 10 milligrams (mg) 1 tablet to administer to the resident. Staff M then used a piece of tape to close the packet with the following medications remaining inside: a. Hydralazine HCL 100 mg 1 tablet b. Gabapentin 100 mg 1 tablet. Staff M then used a black marker to cross out the baclofen from the packet label. During an interview on 9/20/23 at 2:53 PM, Staff M stated she pulled the baclofen for the morning dose. However the other medications were not due to be administered until 3:00 PM. Staff M explained the third shift pulls medication out of an automatic dispensing unit, and there are times when the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-12 · tag F0865 — failed to run a quality-improvement (QAPI) program — isolated
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the Centers for Medicare and Medicaid Services (CMS), Certification and Survey Provider Enhanced Reporting system ([NAME]), review of the facility Quality Assurance Performance Improvement (QAPI)) Plan and staff interview the facility failed to ensure effective measures had been taken to correct deficiencies that continue to be cited. The facility reported a census of 56 residents. Findings include: A review of the CMS CASPER reports revealed the following deficiencies had been cited as follows: a. F677 Activities of Daily Living in 2019 and 2022 . b. F684 Assessment/Intervention in 2020 and 2022. c. F725 Sufficient Staffing/Call Lights in 2019, 2020 and 2022. d. F812 Storage in the Kitchen in 2019, 2020 and 2022. e. F880 Infection Prevention in 2019, 2020 and 2022. All of the above deficiencies will be cited again in 2023. A review of the facility QAPI Plan revealed the following: The QAPI Committee utilizes a systematic approach to performance improvement, including analysis of data, corrective action…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-09-11 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff and resident interviews, Payroll Based Journal (PBJ), and the Facility Assessment the facility failed to assess and identify the number of nursing staff needed during the week, weekends, and the different shifts. The facility reported a census of 66 residents.Findings include: The Facility assessment dated [DATE] reflected the building needed 15 full time (FT) Nurses and 28 FT Certified Nurses Aides. The Facility Assessment lacked the number of nurses and CNAs needed based on days, nights, or weekends to care for the residents. The PBJ Fiscal Year (FY) Quarter 2 2025 (January 1 - March 31) triggered for excessively low weekend staffing. On 9/08/2025 at 5:10 PM, Resident #34 reported nursing staff are less on the weekends, but her call light can take too long many days of the week, and many times of the day. She revealed the call light could take hours for staff to answer at least 4 times a week. During an interview on 9/8/25 at 1:34 PM, Resident #54 stated she had to wait over an hour before for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · No revisit needed
  • No harm found · Ccited before2024-08-15 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the Centers for Medicare and Medicaid Services (CMS) Certification and Survey Provider Enhanced Reporting system ([NAME]), review of the facility Quality Assurance Performance Improvement (QAPI) Plan and staff interview the facility failed to ensure effective measures had been taken to effectively correct deficiencies without repeated citation. The facility reported a census of 61 residents. Findings include: The Centers for Medicare and Medicaid Services (CMS) CASPER reports revealed the following deficiencies had been cited as follows: a. F677 Activities of Daily Living in 2022, 2023 b. F689 Free of Accident Hazards/Supervision/Devices in 2023 c. F690 Bowel/Bladder Incontinence, Catheter in 2023 d. F725 Sufficient Nursing Staff in 2020, 2022,2023 e. F865 QAPI Program/Plan, Disclosure/Good Faith Attempt in 2023 All of the above deficiencies are cited in Recertification Survey with an exit date of 8/15/24. During an interview on 08/15/2024 at 1:13 PM, the Administrator reported concerns are brought to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$35,622 in federal fines across 2 penalties. 1 Medicare payment denial on record.

  • $15,966 — penalty dated 2024-06-20
  • $19,656 — penalty dated 2023-10-12
  • Medicare payment denial — starting 2023-11-09 for 33 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to CAMPBELL STREET SERVICES — 22 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.1-1.1 vs chain
Health inspection 1 of 52.0-1.0 vs chain
Staffing 1 of 52.2-1.2 vs chain
Quality measures 4 of 53.4+0.6 vs chain
The other 21 homes this chain runs (chain average 2.1★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
THE ISAAC DOLE REVOCABLE TRUST U/A/D JANUARY 31, 2017Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST100%since 11/03/2025
DOLE, ISAACIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/03/2025
BIRCHWOOD HEALTHCARE PARTNERS LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 11/03/2025
CAMPBELL STREET SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/03/2025
HOLDCO, IA 5, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/03/2025
DOMINGUEZ, KIMBERLYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/03/2025
DUNK, JENNIFERIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/03/2025
KUMAR, POMILLAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/03/2025
SATTERFIELD, BRENDAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 11/03/2025
BETTENDORF PROPERTY, LLCOrganizationADP OF THE SNFsince 11/03/2025
CYCLONE HOLDCO LLCOrganizationADP OF THE SNFsince 11/03/2025

CMS files one row per role, so the 19 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted.

6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.7M
Net patient revenuemost recent cost report
-17.7%
Operating marginrevenue minus expenses
$424K
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 75%Medicare 4%Other / private 21%

About 75% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $424K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$334per resident / day
operating cost
$10,147per month
≈ monthly operating cost
$284per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.

Typical monthly cost in Iowa
$9,277/mo
Nursing home (semi-private)
$10,038/mo
Nursing home (private)
$5,381/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165280. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-11, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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