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Osage Rehab and Health Care Center

830 South Fifth Street, Osage, IA 50461 · For profit - Limited Liability company · 46 certified beds · (641) 732-5520 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0604, F0607) — most recent Dec 20251 immediate-jeopardy citation$14,433 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (44) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $14,433 in federal fines (most recent 2024-07-17)
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)
  • nursing-staff turnover (56%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS
Urgent care / clinic
620 N 8th St · (641) 732-6100 · Call to confirm hours
Pharmacy
Grocery
633 Chase St · (641) 732-5271 · Call to confirm hours
Park
809 Sawyer Dr · (641) 832-3775 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased14.1%17.1%15.4%typical
Long-stay residents who lose too much weight5.0%4.6%5.4%typical
Long-stay residents with a catheter left in their bladder1.2%1.5%0.9%worse
Long-stay residents with a urinary tract infection2.1%2.4%2.0%typical
Long-stay residents with depressive symptoms0.0%4.2%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained1.0%0.2%0.1%worse than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.1%3.8%3.3%better
Long-stay residents whose ability to walk worsened23.0%16.6%16.1%worse
Long-stay residents on antianxiety or hypnotic medication40.0%20.8%18.9%worse
Long-stay residents given the seasonal flu vaccine92.3%95.3%95.3%typical
Long-stay residents with pressure ulcers4.8%4.2%4.7%typical
Long-stay residents with worsening bladder/bowel control22.2%25.6%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table26.8%19.5%17.1%worse
Short-stay residents who newly got an antipsychotic medication8.3%2.1%1.4%worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.25U.S. median 0.31
Therapy hours / resident / day
0.22hours / resident / day
Physical therapy
0.03hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.25 therapist hours per resident per day in 2026Q1 — more than 34% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.231.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.62
RN hours/ resident / day
0.75
LPN hours/ resident / day
1.68
Aide hours/ resident / day
3.06
Total nurse hours/ resident / day
0.44
RN hoursweekends
56.3%
Total nursing turnover
71.4%
RN turnover

How full it usually is: this home is certified for 46 beds and averages 26.2 residents a day — about 57% occupied, or roughly 20 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.06 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.62 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.68 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.68 hrs/resident/day on weekends vs 3.21 on weekdays — 17% thinner on weekends. RN hours go from 0.70 to 0.44 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 56% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2025-12-22)
6
at the previous standard inspection (2024-11-14)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

44 citations, most serious first. The 12 most serious are shown; the remaining 32 are one tap away and print in full.

  • Immediate jeopardy · J2024-07-17 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, Physician interview, Emergency Medical Service (EMS) interview, and facility policy review, the facility failed to provide adequate care and services to maintain the highest functional status for 1 of 2 residents with gastronomy tube (GT) (Resident #2). Resident #2 had an order to have his head of bed elevated while receiving his feeding. As the nurse gave Resident #2 his feeding, they had the head of bed lowered. When Resident #2 started to vomit, the nurse stopped the feeding, but failed to elevate Resident #2's head of the bed. When the certified nurse aides attempted to assist the nurse, the nurse told them to have him lay flat. Resident #2 suffered from aspiration pneumonia and septic shock. With not having Resident #2's head of the bed raised during administration of his feeding, the facility placed Resident #2 at an immediate jeopardy due to the likelihood of serious harm and/or death. The facility identified a census of 33. The Department notified the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-02-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, staff interview and resident interview, the facility staff failed to maintain appropriate nursing supervision to prevent a cat bite which resulted in a wound infection for one (1) resident reviewed. (Resident #3) The facility identified a census of 31 residents. Findings include: Resident #3's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief interview for Mental Status (BIMS) score of 6, indicating severely cognitive impairment. The MDS listed Resident #3 as independent with most activities of daily living (ADLs). The MDS included diagnoses of cerebrovascular accident (CVA or stroke), anxiety, depression, disorientation, and mild cognitive impairment. Resident #3's Baseline Care Plan (BCP) dated 1/28/25 and locked at 1:36 PM reflected she had a confused cognition. The Interventions to address her cognition listed to redirect as she continued to say she is going home. The BCP reflected Resident #3 had intact skin with a goal to maintain her intact…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-02 · tag F0576 — isolated
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and staff interview, the facility failed to provide a private space for residents to make telephone calls for 2 sampled residents (Resident #6 and Resident #15). Specifically, the facility lacked a designated private area for calls during non-business hours, forcing residents to use the phone at the nursing station in the presence of other residents and staff. The facility reported a census of 28 residents. Findings include:1. Resident #6's Minimum Data Set (MDS) Assessment, dated 2/5/26, identified a Brief Interview for Mental Status (BIMS) score of 11, indicating moderate cognitive impairment.An observation on 3/31/26 at 6:40 PM showed Resident #6 making a phone call at the nursing station. During the call, another resident was audible in the background yelling for help, and several residents and staff members walked past Resident #6 as she talked on the phone.During an interview on 4/1/26 at 8:50 AM, Resident #6 voiced that it's often loud at the nursing station when she makes phone calls, but she noted that is the only place available to her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-02 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interviews and policy review the facility failed to revise the comprehensive, person-centered care plan that addressed a resident's wandering behaviors for 1 of 1 sampled residents (Resident #2). Specifically, despite clinical documentation showing the resident frequently wandered into other residents' rooms, the facility didn't update the care plan with interventions to manage this behavior or protect the privacy and safety of others. The facility reported a census of 27 residents. Findings include:Resident #2's Minimum Data Set (MDS) Assessment, dated 2/5/26, identified a Brief Interview for Mental Status (BIMS) score of 8, indicating moderate cognitive impairment. The MDS documented diagnoses of dementia, primary insomnia (a common sleep disorder that can make it hard to fall or stay asleep), and depression.Resident #2's Progress Notes, from 1/23/26 to 3/28/26, documented on several occasions that the resident wandered the hallways and required redirection out of other residents' rooms.Resident #2's Care Plan, dated 2/17/26, lacked documentation of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-02 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, resident interviews, staff interviews, and facility's policy review, the facility failed to ensure residents received scheduled bathing and failed to maintain accurate documentation of hygiene services for 2 of 6 sampled residents (Resident #11 and Resident #14). One resident missed scheduled baths over a three-month period, while another reported feeling dirty and odorous due to infrequent showering. The facility reported a census of 28 residents. Findings include: 1. Resident #11's January 2026 Documentation Survey Report v2 documented not applicable for bathing on 1/16/26 and 1/23/26.Resident #11's February 2026 Documentation Survey Report v2 documented not applicable for bathing on 2/17/26, 2/20/26, 2/24/26, and 2/27/26.Resident #11's March 2026 Documentation Survey Report v2 lacked documentation for bathing on 3/3/26 and 3/29/26. It documented not applicable for bathing on 3/13/26, 3/17/26, and 3/20/26.Review of the February 2026 Visual Assessment forms showed they were completed on 2/3/26, 2/6/26, 2/10/26, and 2/13/26. The forms lacked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-11 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review and staff interviews, the facility failed to transcript admission orders after a resident admitted to the facility for the facility staff to implement the orders for 1 of 3 residents reviewed (Resident #3). The facility reported a census of 26 residents. Findings include:Resident #3's Minimum Data Set (MDS) assessment dated [DATE] listed an admission date of 1/13/26 from a short-term general hospital. The MDS identified a Brief Interview for Mental Status (BIMS) score of 12, indicating moderately impaired cognition. The MDS included diagnoses of peripheral vascular disease (PAD), diabetes, and atherosclerosis of native arteries of the other extremities with ulceration (severe form of PAD where plaque builds up causing pain and slow wound healing due to reduced blood flow). The MDS documented seven venous and arterial ulcers present at admission. Resident #3's Transfer Summary from the hospital dated 1/13/26 documented admission orders for collagenase Santyl ointment (a cream…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-12-22 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on facility documents, schedule review, and staff interviews, the facility failed to provide a Registered Nurse (RN) in the facility for eight (8) consecutive hours per day as required by the Federal Regulations. In addition, the facility failed to have a full time Director of Nursing. The facility reported a census of 25 residents. Findings include:Review of the daily schedule for July 2025 lacked an RN on the 3rd, 14th, and 27th.The daily schedule for November 2025 lacked a RN for the 17th and 19th. On 12/17/25 at 2:55 PM the Interim Director of Nursing (DON) reported the facility did not have an RN on July 3rd, 14th 27th and November 17 and 19. The interim DON reported she knew of the lack of RN coverage, but she didn't become Interim until December 1, 2025.Review of the facility's New Hire and Termination List lacked a DON from 10/18/25 until 12/1/25.On 12/18/25 10:32 AM the Administrator reported the facility didn't have a DON from 10/18/25 until 12/1/25. They didn't have anyone in place at the time to cover.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-22 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and policy review, the facility failed to notify the Resident or the resident's representative in advance of the risks verses benefits for psychotropic medication, the treatment alternatives or other options the representative preferred for 1 of 4 residents reviewed (Resident #1). The facility reported a census of 25 residents. Findings include:1. Resident #1's Minimum Data Set (MDS) assessment dated [DATE] documented a Brief Interview for Mental Status (BIMS) score of 10, indicating moderate cognitive impairment. The MDS included diagnoses of schizophrenia (a chronic brain disorder that makes it difficult for a person to distinguish between what is real and what is not), dementia, diabetes, heart failure, anxiety, depression, and adult failure to thrive. Review of the Medication Administration Record (MAR) revealed the following orders: Paxil (a type of antidepressant that affects chemical in the brain to influence a person's mood, thinking, and behavior) 10 MG daily for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-22 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and policy review, the facility failed to document the release of a seat belt every 2 hours, failed to obtain an informed consent for the use of a seat belt in a wheel chair from the resident's representative in advance of potential risks and benefits of all options under consideration including using a restraint, not using a restraint, and alternatives to restraint use for 1 of 1 residents reviewed (Resident #8). The facility reported a census of 25 residents. Findings include: Resident #8's Care Area Assessment Worksheet dated 2/12/25 listed them as severely impaired with making decisions regarding tasks of daily life. They had difficulty making themselves understood or understanding others. Resident #8 had a functional limitation in range of motion. They had a seizure disorder. Resident #8 took antianxiety medications. The progress noted revealed the following:a. On 7/29/25 at 8:51 AM to the physician asking for an order to release the resident's seatbelt when he is in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-22 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews the facility failed to complete Minimum Data Set (MDS) assessment and Care Area Assessment (CAA) worksheet for pressure ulcers for 1 of 1 resident reviewed (Resident #4). In addition, the facility failed to complete 1 of 2 residents CAA worksheet for Nutrition (Resident #24). The facility reported a census of 25 residents. Findings include: 1. Resident #4's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) of 15, indicating no cognitive impairment. The MDS documented 2 unstageable pressure ulcers (a severe skin wound where the base is hidden by dead tissue, making its true depth and severity impossible to determine until the dead tissue is removed). The MDS listed the 2 unstageable pressure ulcers as not present during her admission to the facility and were acquired during her stay at the facility. Review of the MDS Care Area Assessment (CAA) worksheet dated 9/28/25 related to pressure ulcers revealed the facility MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-22 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and Preadmission Screening and Resident Review (PASRR) manual, the facility failed to accurately code the PASRR Level ll on the Minimum Data Set (MDS) assessment for 1 of 2 residents with a PASRR Level II (Resident #2). In addition, the facility failed to accurately code pressure ulcers were not acquired at the facility for 1 of 1 resident with pressure ulcers (Resident #4). The facility reported a census of 25. Findings include:1. Resident #2's Minimum Data Set (MDS) assessment dated [DATE] reflected they didn't have a state level II PASRR process to have serious mental illness and/or intellectual disability or a related condition. The MDS identified a Brief Interview of Mental Status (BIMS) score of 10, indicating moderate cognitive impairment. The MDS included diagnoses of schizophrenia (a chronic brain disorder that makes it difficult for a person to distinguish between what is real and what is not), anxiety, depression, dementia, neurocognitive disorder with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-22 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy and staff interview, policy review, the facility failed to incorporate the recommendation from the PASARR level ll determination and the evaluation report into the resident's assessment and care planning for 1 of 2 residents with new mental health diagnoses (Resident #2). Pre-admission Screening and Resident Review (PASRR) Level II (a in-depth federal assessment for individuals applying to or residing in Medicaid-certified nursing facilities, determining if they have a Serious Mental Illness or Intellectual Disability/Related Condition and need specialized services, this ensures they aren't inappropriately placed and receive care in the most integrated setting possible, involving comprehensive evaluations by mental health/disability experts). The facility reported a census of 25. Findings include: Resident #2's Minimum Data Set (MDS) assessment dated [DATE] reflected they didn't have a state level II PASRR process to have serious mental illness and/or intellectual…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
Show the remaining 32 citations
  • Potential for harm · Dcited before2025-12-22 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview and policy review the facility failed to implement interventions for 1 of 1 resident with unstageable pressure ulcers. The facility reported a census of 25 residents. Findings include: 1. Resident #4's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) of 15, indicating no cognitive impairment. The MDS documented 2 unstageable pressure ulcers (a severe skin wound where the base is hidden by dead tissue, making its true depth and severity impossible to determine until the dead tissue is removed). The MDS listed the 2 unstageable pressure ulcers as not present during her admission to the facility and were acquired during her stay at the facility. The Care Plan Problem revised 12/12/25 indicated Resident #4 admitted with pressure areas to her coccyx (area in the lower back just above the buttock), left ischium (hip), and right ischium. In addition, she had pressure area to her left lateral (side) ankle, right lateral ankle,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-22 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observations, facility document review and staff interviews, the facility failed to post the daily staff posting with the census and facility name. The facility reported a census of 25 residents. Findings include:An observation on 12/15/25 at 3:17 PM observed the facility didn't have the daily staff posting didn't contain the resident census or the facility name. An observation on 12/16/25 at 3:20 PM observed the facility didn't have the daily staff posting didn't contain the resident census or the facility name. An observation on 12/17/25 at 3:42 PM observed the facility didn't have the daily staff posting didn't contain the resident census or the facility name. During an interview on 12/18/25 11:41 AM, the Administrator reported the overnight nurses did the daily staff postings. She reported the nurses fill out the nurses and CNA number of staff and hours totaled each shift. She reported she didn't believe the staff put the census of it. On 12/18/25 at 11:44 AM observed with the Administrator the daily staff posting didn't contain the resident census or the facility name.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-22 · tag F0868 — isolated
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on facility record review, staff interview and policy review, the facility failed to have the minimum required members at the Quality Assessment and Assurance (QAA) meetings to identify issues with respect to which quality assessment and assurance activities are necessary. The facility reported a census of 25 residents.Findings include:Review of the facility QAA sign in sheets revealed the facility didn't have the Infection Preventionist present at the March, May, August or November quarterly meetings. In addition, the facility didn't have the Director of Nursing (DON) present at the May or November quarterly meetings. The Administrator didn't attend the August quarterly meeting. On 12/17/25 at 10:30 AM the Administrator reported she didn't know the facility didn't have all required staff at the QAA meetings. She reported the facility struggled with staffing. Review of the facility's Quality Assurance and Performance Improvement (QAPI) Committee dated July 2016 lacked direction on the required amount needed at the QAA meetings.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-22 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews, record review, and policy review the facility failed to use enhanced barrier precautions (EBP infection control measures, requiring healthcare workers to wear gowns and gloves for high-contact care) when providing routine catheter care for 1 of 1 resident reviewed (Resident #9). The facility reported a census of 25 residents. Findings include:Resident #9's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) of 15, indicating no cognitive impairment. The MDS listed her as dependent (staff does all the effort) on staff for toileting hygiene (perineal hygiene). The MDS documented she used a catheter. The MDS included a diagnosis of neurogenic bladder (a condition where nerve damage to the brain, spinal cord, or peripheral nerves disrupts the signals controlling bladder function, leading to loss of control, incontinence, urinary retention, or incomplete emptying) Resident #9's Order Summary Report dated 7/14/25 documented an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-22 · tag F0882 — isolated
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on facility policy and staff interviews, the facility failed to have a qualified Infection Preventionist to monitor and provide oversight to the facility's infection prevention program. The facility reported a census of 25 residents.Findings include: On 12/15/25 at 10:10 AM, the Administrator reported the facility didn't have a qualified Infection Preventionist for the building. The Administrator reported the Assistant Director of Nursing (ADON) started taking the classes but had not completed them. On 12/18/25 at 10:35 the ADON reported she is currently taking the classes to become a qualified Infection Preventionist. The facility policy titled Infection Prevention and Control Program documents the program is coordinated and overseen by an Infection Prevention Specialist.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-22 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review and staff interviews, the facility failed to provide pneumococcal vaccine as requested for 2 of 5 residents reviewed (Resident #4 and #15). The facility reported a census of 25 residents.Findings include: 1. Resident #4's Minimum Data Set (MDS) assessment dated [DATE] documented a Brief Interview of Mental Status (BIMS) score of 15, indicating intact cognition. The MDS indicated Resident #4 didn't receive a pneumococcal vaccine due to the facility not offering the vaccine. A Pneumococcal Conjugate Informed Consent form dated 9/24/25, signed by the Resident #4, indicated that she received information and gave consent to receive the vaccine. Resident #4's Electronic Health Record (EHR) lacked documentation of receiving the pneumococcal vaccine. On 12/17/25 at 2:58 PM the interim Director of Nursing (DON) reported Resident #4 didn't get the pneumococcal vaccine as consented. The undated facility policy titled Infection Prevention and Control Program documented to try and help…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-11 · tag F0774 — isolated
    Help the resident with transportation to and from laboratory services outside of the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff and family interview, the facility failed to provide transportation for a resident from a physician's appointment for which resulted in the family member transporting the resident back to the facility for 1 of 4 resident reviewed. (Resident #1) The facility identified a census of 26 residents. Finding include: Resident #1's Minimum Data Set (MDS) assessment dated [DATE]. The MDS identified a Brief Interview for Mental Status (BIMS) score of 9, indicating moderately impaired cognition. The resident required partial to moderate assistance for activity of daily living (ADL) and used a wheelchair for mobility. The MDS included diagnoses of hypertension (high blood pressure), aphasia (difficulty talking), cerebrovascular accident (damage to the brain from interruption of its blood supply), hemiplegia (paralysis of one side of the body, resulting from brain damage) and anxiety. Resident #1's admission Orders dated 10/7/24 listed they had a follow up appointment scheduled on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-08 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, photos taken during observation, resident, and staff interview, the facility failed to ensure all residents who resided on the East end of the building resided in a clean, sanitary, and homelike atmosphere. The facility identified a census of 28 residents. Findings include: According to a Department of Health and Human Services Centers For Medicare and Medicaid Services form 2567 with a survey completion date of 11/18/22, the facility received a deficiency for F584. The deficiency referred to a buildup of a black substance with the appearance of mold on the pipes of the heating elements in resident rooms on the East end of the building. The Maintenance Supervisor at the time indicated the heating and cooling elements in all of the rooms on the East side of the building contained hot water that flowed through the pipes in the winter and each box in the resident's rooms the hot water flowed through the pipes and in the summer the water changed from hot to cold. Related to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-08 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, staff interview, Alarm Response Report forms, and facility policy review, the facility failed to answer resident call lights in a timely manner and within the regulated 15-minute time frame for 2 residents reviewed (Residents #6 and #1). The facility identified a census of 28 residents. Findings include: 1. During an interview on 4/3/25 at 3:23 PM Resident #6 confirmed she timed her call light on for over 15 minutes, which pissed her off. Review of the facility's Alarm Response Report form for a one (1) week period of time from 3/27/25 thru 4/2/25 revealed the facility failed to answer her call light within the allotted 15-minute time frame on the following dates: a. 3/27/25 at: i. 11:10 AM for 21:42 minutes ii. 5:44 PM for 18:49 minutes iii. 9:53 PM for 19:50 minutes iv. 9:53 PM for 10:30 minutes v.10:13 PM for 26:02 minutes. b. 3/30/25 at 1:23 AM for 17:03 minutes. 2. During an interview on 4/3/25 at 2:50 PM Resident #1, identified by the facility as interviewable, confirmed she recently timed her call light as on for two (2) hours on an unknown…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-28 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident interview, staff interview, Alarm Response Report forms, and facility policy review, the facility failed to answer a resident's call light in a timely manner and within the regulated 15-minute time-frame for 1 of 3 residents reviewed (Resident #6). The facility identified a census of 31 residents. Findings include. During an interview on 2/27/25 at 3:30 PM Resident #6 reported a couple weeks ago she timed the time it took for someone to answer her call light, it stay on from approximately 1:30 AM till 5:30 AM. At that time, she used her cell phone which gave her a feeling of anger and tired of being ignored. Resident #6 added other times she timed her call light on for 45 minutes on the 3rd shift which caused her to lose control of her stool (bowel movement) so she sat in her own poop, this caused her to feel unhappy because if the staff answered her light timely she wouldn't become incontinent. Resident #6 explained in October they left her in bed for 14 hours against her will because the facility failed to provide enough staff to get her up as she required three…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-28 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview and policy review the facility failed to implement Care Plans for one (1) resident reviewed (Resident #6) The facility reported a census of 31 residents. Findings include: Resident #6's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The Care Plan Focus revised 10/11/23 indicated Resident #6 had a risk for falling related to gait/balance problems, and incontinence. The Interventions directed to have the call light in reach and encourage her to use as needed (PRN). Resident #6 required prompt response to all requests for assistance. During an interview on 2/27/25 at 3:30 PM Resident #6 reported a couple weeks ago she timed the time it took for someone to answer her call light, it stay on from approximately 1:30 AM till 5:30 AM. At that time, she used her cell phone which gave her a feeling of anger and tired of being ignored. Resident #6 added other times she timed her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-28 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff interview and facility policy review the facility staff failed to follow Physician Orders for 1 of 3 residents reviewed (Resident #3). The facility identified a census of 31 residents. Findings include: A faxed Physician Order form signed by the Physician on 1/29/25 reflected Resident #3 received six (6) marks (bites) on her left arm from her cat that measured 0.1 centimeters (cm) by (x) 0.1 cm. The Physician ordered the staff to cleaned the areas on the resident's left hand with normal saline, apply by Triple Antibiotic Ointment (TAO) and cover with a bandage two (2) times a day (BID) and as needed (PRN) until healed. Resident #3's January and February 2025 Medication Administration Record (MAR) and Treatment Administration Record (TAR) forms lacked the prescribed treatment orders, indicating the treatment didn't get completed as ordered. According to an email 3/4/25 at 1:56 PM the Administrator indicated Staff A, Licensed Practical Nurse (LPN), confirmed the January and February 2025 MARs and TARs didn't have the treatment order. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-14 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review, and staff interview the facility failed to provide the resident or the resident's legal representative with a Skilled Nursing Advance Beneficiary Notice of Non-Coverage (SNF/ABN) and Notice of Medicare Non-Coverage (NOMNC) to document an appeal decision and the date of notification of Medicare non-coverage for 1 of 3 residents (Resident #10) sampled. The facility identified a census of 27 residents. Findings include: Resident #10's Electronic Census Record detailed the Resident admitted into Medicare Part A skilled services on 5/09/24 and discharged off on 8/16/24. The admission Minimum Data Set (MDS) assessment dated [DATE] listed a diagnoses of septicemia, muscle weakness, dysphagia and urinary tract infection and detailed Resident #10 had received speech-language pathology treatment and physical therapy treatment.The MDS revealed a Brief Interview for Mental Status score of 3 out of 10 indicating severe cognitive impairment. A review of Resident #10's Progress Notes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-14 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and staff files review, the facility failed to do a background check on 1 of 5 staff reviewed. The employee file for Staff A, Certified Medication Aide (CMA) lacked a criminal background check. The facility reported a census of 27 residents. Findings include: A letter from the Chief Human Resources Officer (CHRO) and signed as accepted by Staff A on 12/5/22, documented that the CHRO was pleased to confirm an offer of conditional employment for the position of full time Certified Nurse Aide effective on 12/5/22. A review of Staff A's folder on 11/13/24, revealed that a background check was not in her file. It revealed a hire date of 12/5/22. On 11/13/24 at 1:17 PM, Staff B, Business Office Manager (BOM), stated the facility did not have a criminal background check for Staff A. This BOM stated she had a call out to the one Human Resource person who is left for the corporation, but the HR person is out on vacation until the 11/19/24. Staff B stated she did leave a message. This BOM stated she had an email out to 2 other staff as well. One who does payroll and one who…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-14 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review and staff interviews, the facility failed to complete a baseline care plan for 1 of 2 residents reviewed (Resident #27). The facility reported a census of 27 residents. Findings include: The Census tab in the Electronic Health Record (EHR) documented Resident #27 admitted on [DATE] and discharged on 10/26/24. Review of the Nursing Data Assessment for Resident # 27 completed on 10/22/24 documented the resident admitted to the facility post left knee replacement. Review of Resident #27's EHR lacked a completed baseline care plan. On 11/13/24 at 12:07 PM, the Administrator reported the baseline care plan for Resident #27 was not completed. During an interview on 11/13/24 at 12:16 PM, the Director of Nursing reported the baseline care plan should be completed within 72 hours of admission. Review of the facility policy for baseline care plans revised December 2016 documented a baseline plan of care to meet the resident's immediate needs shall be developed for each…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, resident interview, staff interviews and policy review, the facility failed to ensure residents had at least 2 baths/showers per week for 2 of 3 residents reviewed for bathing (Resident #4 and #6). The facility reported a census of 27 residents. Findings include: 1. The Minimum Data Set (MDS) for Resident #6 revealed a Brief Interview for Mental Status (BIMS) of 15, which indicated intact cognition. The resident had a diagnosis of multiple sclerosis (an autoimmune disease where tissue hardens or stiffens)and required assistance from staff with bathing. The Care Plan revised 5/5/22 for Resident #6 revealed a focus area of an activity of daily living self care deficit related to limited mobility and directed staff to provide 2 staff participation with bathing. During an interview on 11/12/24 at 3:39 PM, Resident #6 revealed she was not consistently receiving showers as scheduled. Review of Electronic Health Record (EHR) for Resident #6 lacked documentation of showers/baths being offered or provided on the following dates: a. 10/4/24 b.10/11/24 c.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, resident interview and staff interview, the facility failed to ensure completion of physician ordered treatments for 1 of 2 residents (Resident #6). The facility reported a census of 27 residents. Findings include: 1. The Minimum Data Set (MDS) for Resident #6 revealed a Brief Interview for Mental Status (BIMS) of 15, which indicated intact cognition. The resident had a diagnosis of multiple sclerosis (MS) (an autoimmune disease where tissue hardens or stiffens)and required assistance from staff with bathing. During an interview on 11/12/24 at 3:39 PM, Resident #6 revealed the dressing for her peripherally inserted central catheter (PICC) line was not consistently being completed as ordered by the physician. The Care Plan initiated 9/20/21 for Resident #6 revealed the resident had MS with a goal to remain free of complications or discomfort related to MS and directed staff to contact the provider right away if noticed signs or symptoms of PICC line complications. The Care Plan further directed staff to change the PICC line dressing using sterile…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-14 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observations, and record review, the facility failed to do pre and post dialysis assessments for 1 of 1 resident who received hemodialysis (use of a machine to filter waste out of the kidneys) (Resident #24). The facility reported a census of 27 residents. Findings include: A Minimum Data Set (MDS) dated [DATE], documented Resident #24 admitted to the facility on [DATE]. A Brief Interview for Mental Status (BIMS), revealed a score of 9 out of 15, which indicated Resident #24 had moderate cognitive impairment. This MDS documented that diagnoses for Resident #24 included End Stage Renal Disease (ESRD). This MDS documented this resident received hemodialysis. A Care Plan initiated on 3/18/24, directed that Resident #24 needed hemodialysis related to renal failure, ESRD. It directed that Resident #24 would have immediate intervention should any signs or symptoms of complications from dialysis occur through the review date. It directed staff to encourage resident to go for the scheduled dialysis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-17 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, staff interview and facility policy review, the facility failed to follow the Care Plan for 1 of 3 residents reviewed (Resident #2). The facility identified a census of 33 residents. Findings included: The Care Plan Focus dated 5/16/23 indicated Resident #2 required a feeding tube related to a swallowing problem. The Interventions directed the following: a. Dependent on staff with tube feedings and water flushes. b. Monitor, document and report to the Physician as needed (PRN) for the following: Aspiration, shortness of breath (SOB), abnormal breath/lung sounds and nausea and vomiting. c. Resident #2 required the head of bed (HOB) elevated 45 degrees during and thirty minutes after a tube feeding. During an interview on 7/15/24 at 2:27 PM Staff C, Certified Nursing Assistant (CNA), indicated Staff B, Registered Nurse (RN), came to her and reported Resident #2 just threw up and she needed assistance to reposition him. When the staff members entered Resident #2's room, they found him responsive (able to react) but lethargic (excessive tiredness).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and facility policy review, the facility failed to complete thorough assessments and interventions for a 2 of 3 residents following a condition change (Residents #1 and #2). The facility identified a census of 33 residents. Findings include: 1. Resident #2's Progress Notes dated 6/27/24 reflected the following at: a. 6:09 AM Staff changed Resident #2's catheter per his request due to it bothering him. The nurse changed the catheter and noted some blood after placement. b. 7:28 PM Blood noted in the catheter drainage bag Resident #2's Progress Notes lacked assessments on his catheter between 6:09 AM and 7:28 PM. In addition, his record lacked additional assessments after 7:28 PM until his discharge to the hospital on 6/28/24 at 3:00 PM. The Hospital's History of Present Illness report dated 6/28/24 indicated Resident #2 presented from the emergency department (ED) of an outlying facility for septic shock. The nursing facility found him unresponsive, covered with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-04-09 · tag F0943 — widespread
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on personnel file reviews, facility policy review and staff interview, the facility failed to assure 2 of 6 staff met the requirements for Dependent Adult Abuse Training (Staff A and Staff B). The facility reported a census of 33 residents. Findings include: Review of Staff A, Certified Medication Aide (CMA), personnel file revealed a Dependent Adult Abuse training completed on 1/9/19 and was good for five years from the date in which would need to be completed by 1/9/24. The file lacked any further Dependent Adult Abuse training. Review of Staff B, Certified Nursing Assistant (CNA), personnel file with the start date of 3/16/23 lacked any documents of Dependent Adult Abuse Training. On 4/9/24 at 1:27 PM the Administrator reported Staff A, CMA, and Staff B, CNA, were completing the training right now but acknowledged it was late. The Abuse Prevention Program & Reporting policy revised April 2023 directed each employee shall be required to complete two hours of training relating to the identification and reporting of dependent adult abuse within six months of initial…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-09 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, policy review, and staff interview, the facility failed to serve food under sanitary conditions, in order to reduce the risk of contamination and food borne illness. The facility reported a census of 33 residents. Findings include: On 4/8/24 at 5:30 PM, observed Staff D, Cook, wash her hand and applied gloves. Staff D started the supper service, she touched the containers of pasta salad and fruit to remove the lids off of both containers with the gloved hands. Staff D then grabbed a resident's menu they filled out and set in front of her on the steam table. Staff D grabbed a plate and set it on the counter and took a chicken salad sandwich out of the pan placing it on the plate. Staff D then took the utensil and dished up pasta salad on to the plate and then with a different utensil dished up the fruit into a bowl. Staff D then with the gloved hands grabbed a cookie and wrapped it up and placed it all on a tray. Staff D proceeded to do then same thing with the next 15 resident's meals going between surfaces touching the menu, plates, bowls, utensils and food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-09 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident interviews, staff interviews and policy reviews, the facility failed to ensure staff treated residents with dignity and respect for 1 of 5 residents reviewed (Resident #5). The Facility reported a census of 33 residents. Findings include: Resident #5's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) Score of 14 indicating intact cognition. The MDS included diagnoses of hypertension (high blood pressure), diabetes, schizoaffective disorder (mental health disorder), borderline personality disorder (mental health disorder), anxiety and traumatic brain injury. During an interview on 4/8/24 at 1:22 PM, Staff C, Certified Nurse Aide (CNA), reported about a month ago she was in a room assisting Staff B, CNA, with Resident #5 to change her. During the process Staff B told Resident #5 you smell like piss. Staff C reported after they were done changing the resident and Staff B left the room, Resident #5 cried because she was upset about what Staff B…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-30 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interviews the facility failed to maintain a clean and safe homelike environment when the flooring in the dinning room showed multiple areas where the vinyl had been ripped. The facility also failed to ensure the carpet in multiple hallways throughout the facility was in good condition without stains or frays. The facility reported a census of 33 residents. Findings include: During the initial unannounced walk through of the facility on 8/27/2023 at 10:10 AM to 10:40 AM revealed the following: a. Four (4) spots in the dinning room that appeared to have patched vinyl that was replaced in the past. Now had the old vinyl around it being lifted and exposing a white underlay. b. Three (3) areas in the facilities hallways to residents rooms where the carpet was observed to be lifted and fraying, and multiple areas throughout the facility with large discolorations. During an interview with the Administrator on 8/29/23 at 3:51 PM revealed she does not have a current plan in place for replacing the flooring, she did reveal that when she started her position at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-30 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and staff interviews the facility failed to Care Plan 1 of 2 residents Specialized Services that were instructed to be care planned on his Preadmission Screening Resident Review (PASRR) Level II document (Resident #31). The facility reported a census of 33 residents. Findings include: Record review of Resident #31 PASRR dated 3/6/23 documented the need for the following Specialized Services: a. Ongoing medication review by a psychiatrist or psychiatric nurse practioner b. Individualized therapy Record review of Resident #31 current Care Plan on 8/29/23 lacked documentation of how the facility was going to meet the needs of his PASRR Specialized Services for medication review by a psychiatrist or psychiatric nurse practioner and individualized therapy. During an interview with the facilities Director of Nursing and Administrator on 8/29/23 at 3:49 PM revealed they would expect all Residents that have PASRR Level II Specialized Services be apart of the residents Care Plan.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-30 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview the facility failed to code a resident admitted on an anti-coagulant (blood thinner) medication and a diuretic (removes excess water in the body) medication for 1 of 5 residents reviewed for medications (Resident #19).The facility also failed to develop a comprehensive Care Plan within 7 days of the completion date of the Minimum Data Set (MDS) for 1 of 1 new admissions reviewed (Resident #32). The facility reported a census of 33 residents. Findings include: 1. Record review of Resident #19 Orders on 8/29/2023 documented the following orders: a. Furosemide (diuretic) 20 milligrams (mg) 1 tab daily b. Apixaban (anti-coagulant) 5 mg 1 tab twice a day Record review of Resident #19 Medication Administration Record (MAR) for 8/1/23 to 8/30/23 documented she had received her Furosemide and Apixaban as ordered for all 30 days. Record review of Resident #19 Care Plan on 8/29/2023 lacked documentation of side effects for anticoagulant and diuretic medications for staff to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-30 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, and staff interview the facility failed to update the Care Plan for 1 of 1 resident reviewed for mood and behaviors (Resident #2). The facility reported a census of 33 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] for Resident #2 included diagnoses of schizoaffective disorder, borderline personality disorder, manic episode, anxiety, and a history of suicidal behaviors. A Brief Interview for Mental Status (BIMS) Score Assessment completed on 7/20/23 had a score of 8 indicating moderately impaired cognition. During an interview on 8/27/23 at 2:09 p.m. Resident #2 was observed crying throughout the interview. Resident reported she gets very emotional about most things. Review of the Electronic Health Record (EHR) on 08/29/23 at 4:15 p.m. revealed the Care Plan lacked documentation of mood or behavior needs and interventions. Further review revealed a Nurses Progress Note dated 8/6/23 documenting the nurse was notified by Resident #2's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-30 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review and staff interview the facility failed to follow physician orders for a gastrostomy tube (g-tube) (a g-tube is an opening into the stomach from the abdominal wall, made surgically for a tube for the introduction of food via a feeding tube) feeding for 1 of 1 resident reviewed for care of a g-tube (Resident #13). The facility reported a census of 33 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] for Resident #13 showed a Brief Interview for Mental Status (BIMS) to be severely cognitive impaired. The MDS included diagnoses of epilepsy, cerebral palsy, muscle weakness, dysphagia, lack of coordination, unspecified intellectual disability, acute respiratory failure, and encounter for attention to gastrostomy. The resident utilized a feeding tube requiring 51 percent or more of the total calories through the tube. During an observation on 8/28/23 at 11:37 a.m. Staff A, Licensed Practical Nurse (LPN) gave Resident #13 two cartons of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-30 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interviews, and policy review the facility failed to ensure 1 of 2 residents reviewed for hospitalizations (Resident #11) was provided with standard nursing assessment and intervention when a known decline was occurring and the facility failed to assess, document, or update the doctor if changes were occurring for greater than 36 hours. The facility reported a census of 33 residents. Findings include: The Minimum Data Set (MDS) for Resident #11 dated 4/3/2023 documented a Brief Interview of Mental Status (BIMS) of 9 indicating she was moderately cognitively impaired. The MDS documented the need for limited assist assist of one (1) person for transfers, walking, dressing, and toilet use. It also documented diagnoses of diabetes, heart failure, hypertension, and seizure disorder. Record review of Resident #11 MDS log in the facilities Electronic Health Record (EHR) documented the following MDS's were completed: a. 5/6/23 - Discharge from facility return anticipated b. 5/10/23 - Entry Record review or Resident #11 Assessment in the facilities EHR lacked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-30 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, the facility failed to ensure the treatment cart was locked for 2 of 2 treatment carts on the initial walk through of the building and the Nurse and Certified Medication Aide (CMA) responsible for the cart were not in sight. The facility reported a census of 33 residents. Findings include: 1. Initial walk through observation 8/27/23 at 10:00 a.m. revealed the treatment cart was unlocked and unoccupied just outside the west wing hallway. Three residents wheeled in wheelchairs past the cart and two residents sitting in wheelchairs within eight feet of the cart. At 10:10 a.m., Staff B, Certified Nurses Aid (CNA) approached the cart and locked the cart. 2. Observation 8/27/23 at 10:13 a.m. revealed the treatment cart for the East wing was unlocked and unoccupied. At 10:18 a.m. Staff B, CNA walked to the treatment cart and acknowledged it had been unlocked. She reported the nurse who was responsible for the cart and must have missed it. During an interview 8/28/23 at 9:00 AM Staff A, LPN reported staff is to lock the medication and treatment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2023-08-30 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews the facility failed to ensure the Minimum Data Set (MDS) was accurately coded for 1 of 2 residents reviewed for Preadmission Screening and Resident Review (PASRR) (Resident #19). The facility reported a census of 33 residents. Findings include: Record review of Resident #19 PASRR, dated 6/29/2022 documented a Notice of PASRR Level II outcome. Record review of Resident #19 MDS, dated [DATE] documented the resident was not a PASRR Level II. During and interview with the Director of Nursing (DON) and Administrator on 8/29/23 at 3:47 PM informed they would expect the MDS to code residents PASRR status correctly. During an interview with the facilities Nurse Consultant on 8/30/23 at 10:48 AM revealed the facility staff use the Resident Assessment Instrument (RAI) Manual (instruction manual on how to complete the MDS) as instruction on how to code MDS's.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-08-30 · tag F0851 — pattern
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interviews the facility failed to accurately submit to the Payroll Based Journal (PBJ)(The Centers of Medicare and Medicaid Services (CMS) tracking system of daily nursing coverage in facilities) licensed nursing coverage for 20 days from January 1, 2023 to March 31, 2023. The facility reported a census of 33 residents. Findings include: Record review of a document titled, PBJ Staffing Data Report CASPER Report for the facility for dates 1/1/23 to 3/31/23 documented the facility did not have licensed nursing coverage 24 hours/day on the following dates: a. 01/13 (FR); 01/14 (SA); 01/21 (SA); 01/29 (SU); 02/02 (TH); 02/04 (SA); 02/05 (SU); 02/11 (SA); 02/12 (SU); 02/18 (SA); 02/19 (SU); 02/25 (SA); 02/26 (SU); 03/11 (SA); 03/12 (SU); 03/19 (SU); 03/22 (WE); 03/26 (SU); 03/27 (MO); 03/31 (FR). Record review of nursing staff schedules for January, February, and March 2023 provided by the facility revealed the facility did have licensed nursing coverage 24 hours/day for the following dates: a. 01/13 (FR); 01/14 (SA); 01/21 (SA); 01/29 (SU); 02/02 (TH);…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$14,433 in federal fines across 1 penalty. 2 Medicare payment denials on record.

  • $14,433 — penalty dated 2024-07-17
  • Medicare payment denial — starting 2026-03-22 for 9 days
  • Medicare payment denial — starting 2025-03-28 for 34 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to CAMPBELL STREET SERVICES — 22 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 52.1-1.1 vs chain
Health inspection 1 of 52.0-1.0 vs chain
Staffing 2 of 52.2-0.2 vs chain
Quality measures 2 of 53.4-1.4 vs chain
The other 21 homes this chain runs (chain average 2.1★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleSince
DOLE, ISAACIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROLsince 02/01/2025
BIRCHWOOD HEALTHCARE PARTNERS LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 02/01/2025
CAMPBELL STREET IA 10 LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2025
CAMPBELL STREET SERVICES LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2025
HOLDCO, IA, 10, LLCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 02/01/2025
5V+ SENIORS HEALTHCARE FUND GP, LLCOrganizationADP OF THE SNFsince 05/06/2025
5V+ SENIORS HEALTHCARE FUND, LPOrganizationADP OF THE SNFsince 05/06/2025
ACD CONSOLIDATED LLCOrganizationADP OF THE SNFsince 09/01/2024
BEAR CREEK SRAF GP HOLDINGS LLCOrganizationADP OF THE SNFsince 09/01/2024
BEAR CREEK STRATEGIC REAL ASSETS FUND LPOrganizationADP OF THE SNFsince 09/01/2024
DEFRANCO INVESTMENT CO LTDOrganizationADP OF THE SNFsince 09/01/2024
IAGA SNF HOLDINGS LLCOrganizationADP OF THE SNFsince 09/01/2024
IAGA SNF OSAGE LLCOrganizationADP OF THE SNFsince 09/01/2025
IAGA SNF PORTFOLIO LLCOrganizationADP OF THE SNFsince 05/06/2025
NAP HOLDINGS LLCOrganizationADP OF THE SNFsince 09/01/2024

CMS files one row per role, so the 18 rows in the source record cover these 15 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

14 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$3.4M
Net patient revenuemost recent cost report
-29.5%
Operating marginrevenue minus expenses
$164K
Related-party expense4% of expenses
Who pays — share of resident-days
Medicaid 68%Medicare 8%Other / private 24%

This home reported $164K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$370per resident / day
operating cost
$11,234per month
≈ monthly operating cost
$285per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.

Typical monthly cost in Iowa
$9,277/mo
Nursing home (semi-private)
$10,038/mo
Nursing home (private)
$5,381/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165173. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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