Parkview Manor
516 13th Street, Wellman, IA 52356 · For profit - Corporation · 62 certified beds · (319) 646-2911 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Oct 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 4 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (46) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $93,473 in federal fines (most recent 2024-01-03)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 13.4% | 17.1% | 15.4% | better |
| Long-stay residents who lose too much weight | 2.4% | 4.6% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.5% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 3.1% | 2.4% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 6.1% | 4.2% | 6.5% | typical |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 5.6% | 3.8% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 9.2% | 16.6% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 15.3% | 20.8% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 53.7% | 95.3% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 3.7% | 4.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 24.6% | 25.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 29.8% | 19.5% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 2.1% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 11.5% | 73.3% | 79.4% | worse |
| Long-stay hospitalizations per 1,000 resident days | 2.26 | 1.49 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.17 | 2.08 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
37.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 41 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 57.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 21 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.11 therapist hours per resident per day in 2026Q1 — more than 6% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 37.1%CMS range 23.4–48.7 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.4%CMS range 7.1–16.1 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 57.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 33.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 42.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 96.3% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.7%CMS range 3.8–12.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.94 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 62 beds and averages 50.7 residents a day — about 82% occupied, or roughly 11 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.80 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.38 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.06 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.58 hrs/resident/day on weekends vs 2.89 on weekdays — 11% thinner on weekends. RN hours go from 0.40 to 0.33 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
46 citations, most serious first. The 16 most serious are shown; the remaining 30 are one tap away and print in full.
- Immediate jeopardy · Kcited before2024-01-03 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, family and staff interviews, observations, and policy review, the facility failed to maintain a safe environment free from resident abuse for 8 of 9 residents reviewed for abuse (Resident #2, #3, #4, #5, #6, #8, #11, #15). Clinical record review revealed on 9/26/23 at 4:00 p.m., Resident #6 fell and sustained a hematoma to her head. After the initial hour of assessments, the facility staff neglected to conduct follow up assessments and neurological assessments (as per ordered by the provider) throughout the evening, night and next morning. On 9/27/23 the day shift Certified Nurses Aide (CNA) requested for a nurse to assess Resident #6 who was unconscious, (16 hours after last assessment).The facility sent the resident to the emergency room where the resident was assessed to have a Subdural Hematoma (brain bleed), fracture of right clavicle, urinary tract infection (UTI), Tachycardia (fast heart rate) and Fever. Resident #2 was physically aggressive with Resident #8, kicked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2024-01-03 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interviews and policy review, the facility failed to conduct assessments and provide timely interventions for 6 out of 6 residents with a change of condition (Resident #13, #6, #1, #14, #8 & #10). The facility failed to assess Resident #13 after the Speech Therapist conducted a swallowing evaluation that revealed moderately severe dysphagia, and clinical signs of aspiration during the study on 10/11/23, and subsequently the resident was hospitalized [DATE] with Hypoxia (lack of oxygen), fever, acute aspiration pneumonia, Rhinovirus (common cold), Methicillan-resistant Staphylococcus Aureus (MRSA, a contagious antibiotic-resistant staph infection) positive in both nares, acute kidney injury and a leaking PEG feeding tube that required replacement. Clinical record review revealed on 9/26/23 at 4:00 p.m., Resident #6 fell and sustained a hematoma to her head. The facility staff initiated neurological assessments but failed to conduct follow-up neurological…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2024-01-03 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interviews and policy review, the facility failed to implement their infection control policy to ensure MRSA (a contagious staph bacteria infection) was contained. Hospital record review revealed Resident #13 was hospitalized for hypoxia, aspiration pneumonia and was found to be positive for MRSA in the nares (nose). Due to the nursing staff that re-admitted Resident #13 not reviewing the hospital discharge records, lab results were not reported and the facility did not provide personal protective equipment for staff use for 10 days. The facility also failed to follow infection control practices during a meal service for Resident #19 & #20. The State Agency informed the facility of the Immediate Jeopardy (IJ) that began as of November 27, 2023 on December 7, 2023 at 12:25 p.m. The facility staff removed the Immediate Jeopardy on December 7, 2023 by implementing the following actions: 1. DON Completed In-Service with (w)/Licensed Staff on Enhanced Barrier…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2024-01-03 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, family and staff interviews, and policy review, the facility failed to provide appropriate pain management for 1 out of 5 residents reviewed (Resident #6). Clinical record review revealed on 9/26/23 at 4:00 p.m., Resident #6 fell and sustained a hematoma to her head. The facility staff failed to conduct a dementia pain assessment for 16 hours, or treat the resident's pain. The facility sent the resident to the emergency room (ER) where the resident was assessed to have a subdural hematoma (brain bleed), fracture of the right clavicle, and a urinary tract infection. The State Agency informed the facility of the Immediate Jeopardy (IJ) that began as of September 26, 2023 on December 19, 2023 at 12:15 p.m. The facility staff removed the Immediate Jeopardy on December 19, 2023 by implementing the following actions: 1) DON/Designee completed Inservice with licensed staff 12/19/2023 on A) Change in Condition B) Pain Management C) Interventions for Pain Management and Pain Relief. D)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-10-30 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and resident and staff interviews, the facility failed to prevent a resident-to-resident incident that resulted in an injury. Resident #1 hit Resident #2 with a walker which resulted in a nasal fracture. The facility reported a census of 56. Findings include:1. Review of the Minimum Data Set (MDS), dated [DATE] identified Resident #1 as severely cognitively impaired with a Brief Interview for Mental Status (BIMS) score of 3 out of 15. The MDS list of diagnoses included metabolic encephalopathy, seizure disorder and age-related cognitive decline. The MDS identified Resident #1 walked independently up to 150 feet, and utilized a walker for mobility. Review of the Care Plan, date initiated: 3/24/25, revealed a Focus area to address [name redacted, Resident #1] has a history/potential of Sundowning (a worsening of symptoms like confusion, anxiety and agitation in the individuals with dementia that occurs in the late afternoon and evening) in the early-late…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-01-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, policy review, resident interview, and staff interview, the facility failed to carry out treatments and assessments to prevent the worsening of a pressure ulcer for 2 of 3 residents reviewed for pressure ulcers (Residents #1 and #9). Resident #1 had a wound to the left buttock and during the period of 11/3/23 until 11/21/23 the facility failed to complete regular assessments, treatments, and preventative interventions in order to promote healing of the area. The resident was also at risk for heel breakdown and the facility failed to document measures to prevent heel breakdown. Resident #9 had a history of a pressure ulcer to the buttock. The facility failed to document the completion of ordered treatments. Resident #9's ulcer reopened. The facility reported a census of 50 residents. Findings include: The MDS (Minimum Data Set) assessment identifies the definition of pressure ulcers: Stage I is an intact skin with non-blanchable redness of a localized area usually…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-16 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and facility policy review, the facility failed to ensure allegations of verbal and physical abuse were reported to the State Agency within two hours of staff knowledge for 1 of 3 residents (Resident #1) reviewed for Resident's Rights. The facility reported a census of 50 residents. Findings include: Review of the Minimum Data Set (MDS) assessment, dated 3/17/26, revealed that Resident #1 had a Brief Interview for Mental Status (BIMS) score of 7 out of 15, which indicated severe cognitive impairment. The list of diagnoses included: Cerebral Vascular Accident (CVA or stroke) with weakness or decreased sensation affected the right dominant side, non-Alzheimer's dementia, aphasia (acquired communication disorder caused by brain damage that impairs speaking, understanding, reading and writing), anxiety disorder, and depression. The MDS indicated that Resident #1 used a walker to ambulate with set up assistance and required staff supervision while eating.Review of the Care Plan, revised on 3/19/26, revealed a Focus area for Resident #1 having behaviors…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-17 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, and the facility policy, the facility failed to update a care plan to reflect a resident's risk for exploitation for 1 of 4 residents reviewed for inadequate nursing supervision (Resident #1). The facility reported a census of 52 residents. Findings include: The Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #1 scored an 8 out of 15 on the Brief interview for Mental Status (BIMS) exam, which indicated cognition moderately impaired. The MDS indicated resident independent with mobility and used a walker. The MDS revealed medical diagnoses for metabolic encephalopathy, non-Alzheimer's dementia, depression, and adjustment disorder with mixed disturbance of emotions and conduct. The Care Plan revealed a focus area revised on 12/9/25 for Resident #1 drawn to other female residents and female staff. Resident #1 will show affection to residents by holding hands, hugging and a kiss on the cheek. Found in bed with female staff. The interventions dated 12/9/25…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-14 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, and policy review the facility failed to carry out provider orders for 10 of 24 residents reviewed (R#1, R#8, R#13, R#17, R#26, R#29, R#30, R#40 R#43, R#45). The facility reported a census of 50 residents.Findings include:1. The Minimum Data Set (MDS) for Resident #1 assessment, dated 7/22/25 listed diagnoses for Resident #1 included dementia, disorder of thyroid. A Brief Interview for Mental Status (BIMS) score of 13 out of 15 which indicated intact cognition. The Care plan initiated 3/20/24 for Resident #1 relayed has medications listed with black box warning referring to risks and potential adverse reactions. Intervention included to obtain and report laboratory draws and result as ordered. A Clinic Note date of service 10/10/24 for Resident #1 revealed, the provider directed routine labs every six months, last labs collected in April 2024, directed to collect labs as ordered on the next lab day. During an interview on 8/12/25 at 12:49 PM, the Director of Nurses (DON)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-14 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews, resident interview and facility assessment review, the facility failed to treat residents with dignity and respect for 2 of 21 reviewed (Resident #29 and Resident #41) reviewed for dignity. The facility reported a census of 50 residents. Findings included:. 1. Review of the Minimum Data Set (MDS) dated [DATE] revealed Resident #29 list of diagnoses included heart failure, dementia and anxiety. The Brief Interview for Mental Status (BIMS) score of 11 out of 15 indicated moderate cognitive impairment.Review of the Care Plan revealed a Focus area, dated 1/19/23 for Resident #29 to address self-care performance deficit, alerted needed encouragement to change clothes, needs clean clothes put out daily and she can then dress, encourage to change clothes daily, goals included to assist with facial hair and maintain resident's dignity.During an observation on 8/7/25 at 2:43 PM, Resident #29 sat in common area, wearing a thin shirt without wearing a bra, and noticeable yellowish…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-14 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interview and resident interview the facility failed to ensure resident call lights were within reach for 2 of 24 residents reviewed (Resident #30,Resident# 36). The facility reported the census is 50.Findings include:1. Review of the Minimum Data Set (MDS) dated [DATE] for Resident #30 revealed a Brief Interview of Mental Status (BIMS) score of 4 out of 12, which indicated a severe cognitive impairment. The list of diagnoses included dementia, diabetes, lung disease, lack of coordination, unsteadiness on feet, aphasia and dysphagia referring to difficulty with language and swallowingReview of the Care plan revealed a Focus area, initiated 11/11/24 to address Resident #30 communication problem, cognitive impairment secondary to dementia directed staff to allow time for response, ask yes/no questions, use simple, brief, consistent words and cues. The Care Plan did not address the call light for resident use. During an observation on 8/4/25 at 2:18 PM, Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-14 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review the facility failed to accurately document resident's cardiopulmonary resuscitation (CPR) status for 1 of 24 (Resident #34) residents reviewed. Findings include:Review of Resident #34's electronic health record (EHR) revealed a profile page with indicated a status of Do not Resuscitate (DNR). Review of Resident #34's scanned EHR documents revealed a DNR IPOST for different resident. Review of Resident #34's Physician Orders, revealed a verbal order dated [DATE] stating Resident #34's DNR code status. Review of Resident #34's Care Plan dated [DATE] revealed, Resident #34 and his responsible party, requested a code status for CPR/initiate CPR.On [DATE] at 12:36 PM, a review of facility provided binder containing resident's IPOST, revealed Resident #34's IPOST indicated CPR status. Verbal consent for signature received by Resident #34's legal healthcare representative on [DATE] and signed by facility physician on [DATE]During an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-14 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interviews, and the facility housekeeping assistant job description, the facility failed to thoroughly mop the dining room floor after each meal service and clean the ceiling fans in the dining room on a routine basis. The facility reported a census of 50 residents.Findings include:During an observation on 8/11/25 at 1:58 PM, after dining service finished, the floor noted to be sticky around the walls by the baseboards near the front entrance of the dining room. Dried liquids marks under and around the dining room tables near the front entrance of the dining room. A dried pink liquid stain observed under a chair in the dining room. Two of the ceiling fans closest to the entrance door were covered in dust and had a ring of dust around the ceiling fans on the ceiling. During an observation at breakfast service on 8/12/25 at 7:58 AM, the floors remained sticky near the baseboards along the wall near the front entrance of the dining room. The floor had dried liquids stains and a pink stain on the floor in the same places as yesterday. Thick dust remained on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-14 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, clinical record review, facility policy review and staff interviews, the facility failed to store medications that required refrigeration at an appropriate temperature. The facility reported a census of 50 residents. Findings include:During an observation on 8/11/25 at 2:12 PM, the thermometer on the inside of the medication storage refrigerator revealed 50 degrees. The freezer compartment on the mini refrigerator was covered with dried ice that almost filled the entire freezer compartment except for 2 ice bags that sat on the dried ice. The refrigerator held multiple insulin pens and other medications. The Refrigerator/Freezer Temperature Record for August 2025 revealed PM temperatures: a. 8/1/25 at 46 degreesb. 8/2/25 at 48 degreesc. 8/3/25 at 47 degreesd. 8/4/25 at 50 degreese. 8/5/25 - no temp documentedf. 8/6/25- 48 degreesg. 8/7/25 at 48 degreesh. 8/8/25 no temp documentedi. 8/9/25 at 50 degreesj. 8/1/25 at 48 degreesDuring an interview on 8/11/25 at 2:22 PM, Staff E, Registered Nurse (RN) queried on what the medication storage refrigerator temperature…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-27 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, facility policy review, staff and resident interviews, the facility failed to ensure staff treated residents with dignity and respect while providing incontinence cares for 2 of 6 residents reviewed for dignity(Residents #2 and #7). The facility reported a census of 49 residents. Findings include: 1. The Minimum Data Set(MDS) assessment tool, dated 2/4/25, listed diagnoses for Resident #2 which included non-Alzheimer's dementia, multiple sclerosis (a disease which causes impairment in the nerves), and diabetes. The MDS stated the resident required partial/moderate assistance with toileting hygiene and listed her Brief Interview for Mental Status (BIMS) score as 5 out of 15, indicating severely impaired cognition. The facility policy Resident Rights reviewed 4/26/23, stated the facility would treat residents with kindness, respect, and dignity. Review of Care Plan, dated 7/3/24, revealed a Focus area to address [Name redacted] has a psychosocial well-being problem due to past trauma in her life Anxiety. Interventions included, in part: Allow [name…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-27 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, policy review, and staff and resident interviews, the facility failed to report allegations of abuse for 2 of 2 residents reviewed for abuse (Residents #2 and #7). The facility reported a census of 49 residents. Findings include: 1. The Minimum Data Set (MDS) assessment tool, dated 2/4/25, listed diagnoses for Resident #2 which included non-Alzheimer's dementia, multiple sclerosis(a disease which causes impairment in the nerves), and diabetes. The MDS stated the resident required partial/moderate assistance with toileting hygiene and listed her Brief Interview for Mental Status (BIMS) score as 5 out of 15, indicating severely impaired cognition. The facility Abuse Prevention policy, dated 10/21/22, declared: a. The facility was committed to protecting the residents from abuse by anyone including facility staff. b. The facility would report alleged abuse violations to the State Survey Agency immediately but not later than 2 hours after the allegation was made. Review of Care Plan, dated 7/3/24, revealed a Focus area to address [Name redacted] has a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 30 citations
- Potential for harm · Dcited before2025-03-27 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, policy review, and staff and resident interviews, the facility failed to investigate allegations of abuse and failed to ensure separation between the alleged perpetrator of abuse and residents for 2 of 2 residents reviewed for abuse(Residents #2 and #7). The facility reported a census of 49 residents. Findings include: 1. The Minimum Data Set(MDS) assessment tool, dated 2/4/25, listed diagnoses for Resident #2 which included non-Alzheimer's dementia, multiple sclerosis(a disease which causes impairment in the nerves), and diabetes. The MDS stated the resident required partial/moderate assistance with toileting hygiene and listed her Brief Interview for Mental Status(BIMS) score as 5 out of 15, indicating severely impaired cognition. The facility Abuse Prevention policy, dated 10/21/22, stated the facility was committed to protecting the residents from abuse by anyone including facility staff. The policy stated the facility would investigate allegations of abuse and suspend employees accused of abuse during the investigation. Review of Care Plan,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-27 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, policy review, and staff interview, the facility failed to notify the resident and the resident's representative(s) of the transfer or discharge and the reasons for the move in writing and in a language and manner they understand and send a copy of the notice to a representative of the Office of the State Long-Term Care Ombudsman for 1 of 1 discharges reviewed (Resident #8). The facility reported a census of 49 residents. Findings included: 1. The Minimum Data Set (MDS) assessment tool, dated 1/17/25, listed diagnoses for Resident #8 which included bipolar disorder, anxiety, and depression and listed the resident's Brief Interview for Mental Status (BIMS) score as 14 out of 15, indicating intact cognition. A 2/4/25 Health Status Note stated the resident had increasing behaviors and the facility sent him to the hospital for evaluation. The facility lacked documentation of resident representative and ombudsman notification of discharge. On 3/27/25 at 10:21 a.m., via email, the Administrator stated the facility did not notify the ombudsman of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-27 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, policy review, and staff interview, the facility failed to provide the resident and/or the resident's representative(s) a notice of bed-hold policy for 1 of 1 discharges reviewed (Resident #8). The facility reported a census of 49 residents. Findings included: The Minimum Data Set (MDS) assessment tool, dated 1/17/25, listed diagnoses for Resident #8 which included bipolar disorder, anxiety, and depression and listed the resident's Brief Interview for Mental Status (BIMS) score as 14 out of 15, indicating intact cognition. The facility policy Resident Bed Hold, dated 11/15/22, stated the facility would provide written information to the resident and/or the resident representative regarding the bed hold policy prior to transferring the resident to the hospital. The facility would provide written information about these policies prior to and upon transfer for such absences. A 2/4/25 Health Status note stated the facility planned to transfer the resident to the hospital. The note lacked documentation of family notification of the transfer or bed hold…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-27 · tag F0626 — isolatedPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, policy review, and staff interview, the facility failed to ensure the completion of proper notices and documentation after they did not allow a resident to return to the facility after a hospitalization for 1 of 1 discharged residents reviewed(Resident #8). The facility reported a census of 49 residents. Findings included: The Minimum Data Set (MDS) assessment tool, dated 1/17/25, listed diagnoses for Resident #8 which included bipolar disorder, anxiety, and depression and listed the resident's Brief Interview for Mental Status (BIMS) score as 14 out of 15, indicating intact cognition. The MDS stated the resident had no behaviors during the review period. The facility policy Notification of Transfer and Discharge, dated 3/17/25, stated the facility would provide the resident and resident representative notice of an impending transfer or discharge which would include the reason for discharge and information regarding appeal rights. A 10/24/24 Nurses Notes stated the resident admitted to the facility and was pleasant and cooperative. A 12/14/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-27 · tag F0713 — isolatedProvide or arrange emergency care by a doctor 24 hours a day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, policy review, and staff interview, the facility failed to provide emergency services in a timely manner (Resident #8). The facility reported a census of 49 residents. Findings included: The Minimum Data Set (MDS) assessment tool, dated 1/17/25, listed diagnoses for Resident #8 which included bipolar disorder, anxiety, and depression and listed the resident's Brief Interview for Mental Status (BIMS) score as 14 out of 15, indicating intact cognition. The MDS stated the resident had no behaviors during the review period. The facility policy Notification of a Change in Condition, revised 4/26/23, stated the facility would notify the provider of a resident's change in condition including unusual behavior. A 2/2/25 Nurses Note stated the resident had increased behaviors. A 2/4/25 8:37 a.m. Health Status note stated the resident was behaviorally different from baseline after his electroconvulsive therapy (ECT) treatment yesterday. Throughout the evening and overnight, the resident's behaviors became increasingly erratic and included, urinating on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-15 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review, provider and staff interviews, the facility failed to develop interventions to meet the resident's discharge goals and needs to ensure a smooth and safe transition from the facility to a post-discharge setting. (Resident #3) The facility reported census was 47. Findings include: The Minimum Data Set (MDS), dated [DATE], listed diagnoses for Resident #3 included: diabetes mellitus, and neurogenic bladder. The Brief Interview for Mental Status (BIMS) score of 15 out of 15 indicated intact cognition. The MDS assessed Resident #3 required moderate assistance with transfers, mobility, dressing, toilet use and personal hygiene needs and was occasionally incontinent of bladder. The MDS documented Resident #3 had taken a hypoglycemic (medication used to lower blood sugar, includes insulin). A review of the clinical record revealed a Nurses Note, dated 8/30/24 at 9:55 a.m., documenting Resident #3 given discharge information. Reviewed signs and symptoms of high and low…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-08 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident and staff interviews, call light logs, facility policy and resident council minutes the facility staff failed to respond to call lights within a reasonable amount of time. Residents reported having to wait from 30 minutes to over an hour for the call light to be answered numerous times (Resident #10, #22, #34, & #50). The facility reported a census of 53 residents. Findings include: 1. The Minimum Data Set (MDS) dated [DATE] for Resident #22 revealed a diagnosis of obesity and a chronic wound to the left foot therefore required the assistance of 1 for dressing and personal hygiene. Resident # 22 had a Brief Interview for Mental Status (BIM) score of 15 suggesting an intact cognition. During an interview on 8/05/24 at 9:19 AM, Resident #22 stated the staff are often slow at answering her call light, 30 mins to 2 hours. Resident #22 stated if it's longer than 45 minutes, she will call the front desk, if no answer, then she will call the social worker. Resident #22 stated she can…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, clinical record review, policy review, and staff and resident interviews, the facility failed to carry out a treatment as ordered for 1 of 3 residents reviewed(Resident #34). The facility reported a census of 53 residents. Findings include: The MDS (Minimum Data Set) assessment identifies the definition of pressure ulcers: Stage I is an intact skin with non-blanchable redness of a localized area usually over a bony prominence. Darkly pigmented skin may not have a visible blanching; in dark skin tones only it may appear with persistent blue or purple hues. Stage II is partial thickness loss of dermis presenting as a shallow open ulcer with a red or pink wound bed, without slough (dead tissue, usually cream or yellow in color). May also present as an intact or open/ruptured blister. Stage III Full thickness tissue loss. Subcutaneous fat may be visible but bone, tendon or muscle is not exposed. Slough may be present but does not obscure the depth of tissue loss. May include undermining and tunneling. Stage IV is full thickness tissue loss with exposed bone, tendon…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-08 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and facility policy review, the facility failed to elevate the head of bed during administration of enteral feeding and failed to label supplemental formula bag with the date and time that enteral feeding had started for 1 of 2 residents (Resident #33) reviewed for enteral/tube feeding. The facility reported a census of 53 residents. Findings include: The Minimum Data Set (MDS), dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 11 out of 15, indicating moderate cognitive impairment. Resident #33 required partial to moderate staff assistance to turn and reposition in bed and had been dependent upon staff to transfer. Diagnoses included alcohol induced acute pancreatitis without necrosis or infection, malnutrition, generalized peritonitis, sacroiliitis, autoimmune thyroiditis, and gastrostomy status. Resident #33 required feeding tube prior to and while a resident at facility, she received 25% or less proportion of total calories…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-08 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews and policy review, the facility failed to practice appropriate infection control measures with the laundry, during the passing of ice water, provide environmental cleaning and disinfecting of areas between laundry and dietary and were low on Personal Protective Equipment (PPE) gloves, not readily accessible in all resident areas. The facility reported a census of 53 residents. During an observation on 8/05/24 at 11:40 AM, Staff L, Hospitality Aide passed water, filled the ice cup for resident's residing in the 200 hall and dropped the scoop back into the ice and closed the lid at each resident room. During an observation on 8/06/24 at 11:02 AM, Staff E, Laundry Aide delivered towels and washcloths to the large laundry carts in the halls. The wire basket containing the clean laundry brought up from the basement laundry room was not covered. During an observation on 8/7/24 at 7:56 AM, in the hallway by the elevator leading to laundry services and the backdoor of the kitchen, a bag of trash with brown liquid substance in a wire basket dripped a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-26 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, and staff interviews, the facility failed to administer medications as ordered for 1 of 5 residents reviewed (Resident #1). The facility's failure resulted in Resident #1's increased agitation and escalation of physical behaviors that resulted in aggressive physical contact between Resident #1 and another resident (Resident #2). In addition, a staff member, Staff A, Certified Nurse Aide (CNA), got injured from an encounter with Resident #1. The facility reported a census of 55 residents. Findings include: Resident #1's Minimum Data Set (MDS) assessment dated [DATE] listed his admission date as 5/30/24 from an inpatient psychiatric hospital. Resident #1 could make himself understood, and usually understood others. The MDS reflected Resident #1 had a Level II Preadmission Screening and Resident Review (PASRR) initated for severe mental illness. The MDS indicated he had delusions, physical, and verbal behaviors directed towards others that occurred from 1 to 3 days of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-14 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review and staff interview, the facility failed to ensure residents are treated with dignity while being provided care for 2 of 4 residents reviewed. (Residents #14, #21) The facility reported census was 46. Findings include: 1. According to the Quarterly Minimum Data set (MDS) with an assessment reference date of 4/3/24, Resident #14 had a severely impaired cognitive status. Resident #14 required total dependence with mobility, transfers, dressing, toilet use and personal hygiene needs. The MDS documented Resident#14's diagnoses included Cerebral palsy, obstructive uropathy. During an observation on 5/2/24 at 1:50 p.m. Resident #14 was propelled back to his room and transferred into bed with a mechanical lift and assistance of two staff members (Staff D, Certified Nurses Aide (CNA)/Staff P, CNA). Both staff donned proper personal protective equipment (PPE) in accordance with Enhanced Barrier Precaution (EBP) protocols. Staff P proceeded to provide peri care and noted the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-14 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review and staff interviews, the facility failed to ensure the facility remains free of persistent odors. (Resident #21) The facility reported census was 46. Findings include: According to the Quarterly Minimum Data Set (MDS) with an assessment reference date of 4/5/24, Resident #21 had a minimally impaired cognitive status. Resident #21 required limited assistance with mobility and transfers. Moderate to maximal assistance with dressing, toilet use and personal hygiene needs. Resident #21 was frequently incontinent of bladder and always incontinent of bowel. During an observation on 5/7/24 at 8:00 a.m. a strong odor of urine detected on 100 hall, permeating primarily from room [ROOM NUMBER] (Resident #21's room). During an observation on 5/9/24 at 12:15 p.m. Resident #21 sat in his wheelchair with the television on, but appeared asleep. A strong urine odor was noted upon entering Resident #21's room. During an observation on 5/13/24 at 12:00 p.m. Resident #21's room was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-14 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, the facility failed to complete treatment of wounds in accordance with physician orders for 2 of 2 resident reviewed. (Resident #12, #15) The facility reported census was 46. Findings include: 1. According to a Minimum Data Set (MDS) with a reference date of 4/8/24, Resident #15 had a Brief Mental Status (BIMS) score of 8 which indicated a moderately impaired cognitive status. Resident #15 was independent with mobility, transfers, dressing, toilet use and personal hygiene needs. Resident #15's diagnosis included Non-Alzheimer's dementia, septicemia, chronic obstructive pulmonary disease and respiratory failure. According to Resident #15's Physician's orders dated 4/24/24 and April and May 2023 Treatment Administration Record (TAR), Resident #15 was to have her face washed four times per day with bacitracin and Vaseline on gauze applied over her nose and ears. The April TAR indicated this treatment was not completed two times on 4/25/24, and the May TAR indicated this treatment was not completed three times on 5/1/24. According to Resident #15's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-14 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, clinical record review, bathing records and staff interview, the facility failed to ensure residents are provided adequate personal hygiene services to include at least two bathing opportunities per week for 3 of 4 residents reviewed and failed to provide catheter care in accordance with professional standards of practice. (Residents #12, #14, #18) The facility reported census was 46. Findings include: 1. According to Quarterly Minimum Data Set (MDS) with an assessment reference date of 4/6/24, Resident #12 had a Brief Interview for Mental Status (BIMS) score of 14 which indicated an intact cognitive status. The MDS documented that the resident required dependent to maximal assistance with mobility, transfers, dressing, toilet use and personal hygiene needs. The MDS coded Resident #12 as always incontinent of bowel and bladder. The MDS documented the resident with diagnoses which included coronary artery disease, peripheral vascular disease, renal insufficiency, diabetes mellitus, cerebrovascular accident (stroke), hemiplegia and chronic obstructive pulmonary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-03 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, staff written statements, policy review, and staff interviews, the facility failed to immediately protect a resident after an allegation of abuse(Resident #2) for 1 of 2 resident's reviewed for an allegation of staff to resident abuse, failed to protect residents from resident-to-resident abuse for 7 of 7 residents reviewed for resident-to-resident abuse(Residents #2, #3, #4, #5, #8, #11, and #15), and failed to investigate an injury of unknown origin(a buttock bruise) for 1 of 9 residents reviewed for abuse(Resident #10). The facility reported a census of 50 residents. Findings include: 1. The Quarterly Minimum Data Set(MDS) assessment tool, dated 6/8/23, listed diagnoses for Resident #2 which included non-Alzheimer's dementia, traumatic brain injury, and communication deficit. The MDS stated the resident had physical behavioral symptoms directed towards others(e.g. hitting, kicking, pushing, scratching, grabbing, abusing others sexually) for 1-3 days in the 7 day review period and listed the resident's Brief Interview for Mental Status(BIMS) score…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-03 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review, and staff interview, the facility failed to follow physician's orders for 4 of 7 residents reviewed for medications(Residents #1, #6, #9, #14). The facility reported a census of 50 residents. Findings Include: 1. The Quarterly Minimum Data Set(MDS) assessment tool, dated 10/25/23, listed diagnoses for Resident #1 which included schizophrenia, major depressive disorder, and dementia. The MDS stated the resident was dependent on staff for eating, oral hygiene, toileting, showering, upper and lower body dressing, personal hygiene, and chair to bed transfers. The MDS listed the resident's Brief Interview for Mental Status(BIMS) score as 0 out of 15, indicating severely impaired cognition. The facility policy Medication Administration-General Guidelines, dated 12/17, stated medications were administered as prescribed in accordance with good nursing principles and practices. The facility policy Physician Orders, dated 9/28/22, stated the policy provided guidance to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-03 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, policy review, resident interview, and staff interview, the facility failed to maintain sufficient staffing in order to carryout treatment orders for 2 of 3 residents reviewed for pressure ulcers(Resident #1 and #9) and medication orders for 4 of 7 residents reviewed for medications(Residents #1, #6, #9, #14). The facility reported a census of 50 residents. Findings include: The MDS (Minimum Data Set) assessment identifies the definition of pressure ulcers: Stage I is an intact skin with non-blanchable redness of a localized area usually over a bony prominence. Darkly pigmented skin may not have a visible blanching; in dark skin tones only it may appear with persistent blue or purple hues. Stage II is partial thickness loss of dermis presenting as a shallow open ulcer with a red or pink wound bed, without slough (dead tissue, usually cream or yellow in color). May also present as an intact or open/ruptured blister. Stage III Full thickness tissue loss. Subcutaneous…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-03 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of Quality Assurance (QA) meeting documentation, policy review, and staff interview, the facility failed to carry out quality assurance activities to obtain feedback, use data, and take action to conduct structured, systematic investigations and analysis of underlying causes or contributing factors of problems affecting facility-wide processes that impact quality of care, quality of life, and resident safety. The facility reported a census of 50 residents. Findings Include: The facility policy Quality Assurance and Process Improvement (QAPI), reviewed 8/20/20, stated the QA Committee would meet monthly and discuss quality measures and concerns and implement action items for improvement. Review of QA meeting documentation from May 2023 until the start of the current survey on 11/28/23 revealed the facility held a QA meeting on 6/29/23. The facility lacked documentation of further QA activities during this time frame. On 1/4/23 at 9:15 a.m. via phone, the Administrator stated the only QA documentation she could locate between May of 2023 and current was in June of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-03 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, written staff statements, policy review, and staff interview, the facility failed to treat residents with dignity by posting a picture of a resident on social media(Resident #15) and speaking to/handling a resident in a rough manner(Resident#2) for 2 of 5 residents reviewed for dignity. The facility reported a census of 50 residents. Findings include: 1. The Quarterly Minimum Data Set (MDS) assessment tool, dated 6/8/23, listed diagnoses for Resident #2 which included non-Alzheimer's dementia, traumatic brain injury, and communication deficit. The MDS documented the resident had physical behavioral symptoms directed towards others(e.g. hitting, kicking, pushing, scratching, grabbing, abusing others sexually) for 1-3 days in the 7 day review period and listed the resident's Brief Interview for Mental Status(BIMS) score as 4 out of 15, indicating severely impaired cognition. A 6/15/22 Care Plan entry stated the resident had the potential to be verbally and physically aggressive. A 4/13/23 Care Plan entry directed staff to analyze the triggers of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-03 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, policy review, and staff interviews, the facility failed to notify a family member of a finger injury for 1 of 3 residents reviewed for a change in condition(Resident #10). The facility reported a census of 50 residents. Findings Include: 1. The Annual Minimum Data Set(MDS) assessment tool, dated 8/6/23, listed diagnoses for Resident #10 which included Alzheimer's disease, non-Alzheimer's dementia, and anxiety disorder. The MDS stated the resident was independent with bed mobility, transfers, walking, and eating, required limited assistance of 1 staff for dressing, toilet use, and personal hygiene, and extensive assistance of 1 staff for bathing. The MDS documented the resident's cognition was severely impaired. The facility policy Notification of a Change in a Resident's Condition, dated 4/28/21, directed staff to notify a resident's representative after any accident or incident. An 8/11/23 1:19 p.m. Nurses Note stated the resident had bruising and swelling to her left ring finger at 6:30 a.m. and had pain which increased her anxiety. An 8/14/23…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-03 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, policy review, and staff interview, the facility failed to report an injury of unknown origin to the State Agency for 1 of 9 resident's reviewed for abuse(Resident #10). The facility reported a census of 50 residents. Findings Include: 1. The Annual Minimum Data Set(MDS) assessment tool, dated 8/6/23, listed diagnoses for Resident #10 which included Alzheimer's disease, non-Alzheimer's dementia, and anxiety disorder. The MDS stated the resident was independent with bed mobility, transfers, walking, and eating, required limited assistance of 1 staff for dressing, toilet use, and personal hygiene, and extensive assistance of 1 staff for bathing. The MDS stated the resident's cognition was severely impaired. The facility policy Abuse Prevention revised 10/21/22, stated the facility would report all injuries of unknown source immediately but not later than 2 hours after the allegation was made. An 8/18/23 12:29 p.m. Nurses Note stated the resident's daughter stated while the resident was out, she noticed a bruise to the left buttock and requested the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-03 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, policy review, and staff interview, the facility failed to provide timely incontinent cares for 1 of 3 residents reviewed for personal cares(Resident #17) and failed to complete oral cares for 1 of 3 (Resident #13)residents reviewed for oral cares. The facility reported a census of 50 residents. Findings include: 1. The Quarterly Minimum Data Set(MDS) assessment tool, dated 11/4/23, listed diagnoses for Resident #17 which included non-Alzheimer's dementia, hemiplegia(one-sided paralysis), and malnutrition. The MDS stated the resident was dependent on staff for toileting hygiene and listed the resident's Brief Interview for Mental Status(BIMS) score as 5 out of 15, indicating severely impaired cognition. A Care Plan entry, dated 10/4/21, stated the resident was incontinent(unable to control their bowels and/or bladder) and directed staff to check and change his incontinent brief. The facility policy Incontinent Care dated 7/21/23, stated the facility would provide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-03 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations and staff interviews, the facility failed to provide proper care for a gastric tube and failed to provide nutritional feeding as per physician orders for 2 of 2 residents reviewed for tube feeding (Resident #13 & #14). The facility reported a census of 50 residents. Findings Include: 1. The Quarterly Minimum Data Set (MDS) dated [DATE] for Resident # 14 revealed a diagnosis of cerebral palsy, aphasia (inability to communicate), dysphagia (swallowing disorder) and profound intellectual disabilities, identified a tube feeding and listed the Brief Interview for Mental Status (BIMS) score as 0 out of 15, indicating severely impaired cognition. The MDS documented that the portion total calories the resident received through tube feeding was 51% or more, and the average fluid intake per day by feeding tube was 501 milliliters per day or more. The Care Plan dated 11/16/23 for Resident #14 directed staff to flush the feeding tube with 30 milliliters (ml) of water before and after…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-03 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, policy review, and staff interview, the facility failed to prevent significant medication errors for 2 of 7 residents reviewed for medications(Resident #1 and #21). The facility reported a census of 50 residents. Findings includes: 1. The Quarterly Minimum Data Set (MDS) assessment tool, dated 10/25/23, listed diagnoses for Resident #1 which included schizophrenia, major depressive disorder, and dementia. The MDS stated the resident was dependent on staff for eating, oral hygiene, toileting, showering, upper and lower body dressing, personal hygiene, and chair to bed transfers. The MDS listed the resident's Brief Interview for Mental Status (BIMS) score as 0 out of 15, which indicated severely impaired cognition. The facility policy Transdermal Drug Delivery System (Patch) Application, dated 12/17, directed staff to remove old patches prior to the application of a new patch. The facility policy Medication Administration-General Guidelines dated 12/17, stated medication were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-05-11 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews, interviews, and facility policy review, it was determined that the facility failed to ensure pneumococcal vaccine education was provided and the vaccine was offered to 4 (Residents #24, #40, #41, and #43) of 5 residents reviewed for immunizations. Findings included: A review of a facility policy titled, Pneumococcal Vaccine Policy, dated March 2017, revealed, 1. Prior to or upon admission, residents will be assessed for eligibility to receive the pneumococcal vaccine series, and when indicated, will be offered the vaccine series within thirty-five (35) days of admission to the facility unless medically contraindicated or the resident has already been vaccinated. 2. Assessments of pneumococcal vaccination status will be conducted within fifteen (15) working days of the resident's admission if not conducted prior to admission. 3. Before receiving a pneumococcal vaccine, the resident or legal representative shall receive information and education regarding the benefits and potential side effects of the pneumococcal vaccine. A review of an admission Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-11 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and document review the facility failed to ensure a resident was referred for a Level I Preadmission Screening and Resident Review (PASRR) when the resident experienced a change and had a newly diagnosed mental illnesses for 1 (Resident #25) of 2 residents reviewed for the PASRR assessment. Findings included: A review of a document provided by the facility titled, PASRR [Preadmission Screening and Resident Review] and Level of Care Screening Procedures for Long Term Care Services, revised 08/19/2020, indicated, The purpose of the Level I screen is to identify individuals intended for evaluation through the PASRR Level II process - those individuals with known or suspected MI [Mental Illness] and ID/RC [Intellectual Disability/Related Condition]. The document further indicated the Level I screen must be submitted For residents of Medicaid certified NFs [Nursing Facilities] experiencing changes in status that suggests the need for a first-time or updated PASRR Level II…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-11 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, record reviews, and facility policy review, it was determined that the facility failed to ensure medications were properly labeled for 1 (Resident #32) of 3 resident medications observed on the South Hall medication cart. Findings included: Review of a facility policy titled, Storage of Medications, dated June 2015, revealed, All medications dispensed by the pharmacy are stored in the container with the pharmacy label. The policy further indicated, When the original seal of a manufacturer's container or vial is initially broken, the container or vial will be dated. 1) The nurse shall place a date opened sticker on the medication and enter the date opened and the new date of expiration (NOTE: the best stickers to affix contain both a date opened and expiration notation line). A review of an admission Record indicated the facility admitted Resident #32 on 11/04/2022 with diagnoses that included chronic obstructive pulmonary disease. A review of Resident #32's Order Summary Report, revealed an order, dated 05/09/2023, for albuterol sulfate inhaler,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-11 · tag F0836 — isolatedEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
THE FOLLOWING DEFICIENCIES RELATE TO THE IOWA ADMINISTRATIVE CODE (IAC) CHAPTER 58. 58.12(135C) Admission, transfer, and discharge. 58.12(1) General admission policies. l. For all residents residing in a health care facility receiving reimbursement through the medical assistance program under Iowa Code chapter 249A on July 1, 2003, and all others subsequently admitted , the facility shall collect and report information regarding the resident's eligibility or potential eligibility for benefits through the Federal Department of Veterans Affairs as requested by the Iowa commission on Veterans Affairs. The facility shall collect and report the information on forms and by the procedures prescribed by the Iowa commissions on veteran's affairs. Where appropriate, the facility may also report such information to the Iowa department of human services. In the event that a resident is unable to assist the facility in obtaining the information, the facility shall seek the requested information from the resident's family members or responsible party. For all new admissions, the facility shall…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-11 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, it was determined that the facility failed to document the record of death for 1 (Resident #45) of 2 sampled residents that expired in the facility. The facility further failed to properly transcribe orders for 1 (Resident #6) of 3 residents observed for medication administration. Specifically, the facility failed to transcribe an order to discontinue Resident #6's Lotensin (a medication used to treat high blood pressure) when a new order was received on [DATE]. Findings included: 1. Review of Resident #45's admission Record, revealed the facility admitted the resident on [DATE] with diagnoses that included hypertension and nonrheumatic aortic (valve) stenosis. The admission Record also indicated Resident #45 was discharged to a funeral home on [DATE]. The Quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of [DATE], revealed Resident #45 had a Brief Interview for Mental Status (BIMS) score of 14, which indicated the resident was cognitively intact.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$93,473 in federal fines across 1 penalty. 2 Medicare payment denials on record.
- $93,473 — penalty dated 2024-01-03
- Medicare payment denial — starting 2025-12-02 for 29 days
- Medicare payment denial — starting 2024-02-21 for 20 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to CAMPBELL STREET SERVICES — 22 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.1 | -1.1 vs chain |
| Health inspection | 1 of 5 | 2.0 | -1.0 vs chain |
| Staffing | 1 of 5 | 2.2 | -1.2 vs chain |
| Quality measures | 2 of 5 | 3.4 | -1.4 vs chain |
The other 21 homes this chain runs (chain average 2.1★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| DOLE, ISAAC | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 11/03/2025 |
| BIRCHWOOD HEALTHCARE PARTNERS LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 11/03/2025 |
| CAMPBELL STREET SERVICES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 11/03/2025 |
| HOLDCO, IA 5, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 11/03/2025 |
| MARTIN, KAYLEEN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 11/03/2025 |
| NACOS, GEORGE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 11/03/2025 |
| PACHA, REBECCA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 11/03/2025 |
| SATTERFIELD, BRENDA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 11/03/2025 |
| CYCLONE HOLDCO LLC | Organization | ADP OF THE SNF | since 11/03/2025 |
| WELLMAN PROPERTY, LLC | Organization | ADP OF THE SNF | since 11/03/2025 |
CMS files one row per role, so the 18 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $375K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Iowa Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 165234. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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