Alden Estates Of Northmoor
5831 North Northwest Highway, Chicago, IL 60631 · For profit - Corporation · 198 certified beds · (773) 775-8080 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- no federal fines or payment denials on record
- lower-than-typical staff turnover (35% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Sep 2023
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing rating is low (2/5)
- about 23% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 4 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 5.2% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 3.0% | 6.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.1% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.0% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 24.3% | 54.2% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 0.9% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 6.4% | 14.3% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 11.9% | 18.3% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 97.7% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.4% | 4.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 23.5% | 20.6% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 17.7% | 21.7% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 2.4% | 2.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 56.9% | 63.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 27.4% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 10.1% | 13.9% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.35 | 2.02 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.95 | 2.22 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
41.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 122 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 73.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 45 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.14 therapist hours per resident per day in 2026Q1 — more than 10% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 41% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 41.4%CMS range 31.7–50.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 8.5%CMS range 6.3–12.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 73.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 53.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 57.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 88.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.7%CMS range 5.0–13.7 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.08 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 198 beds and averages 181.2 residents a day — about 92% occupied, or roughly 17 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.23 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.54 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.11 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.86 hrs/resident/day on weekends vs 3.38 on weekdays — 15% thinner on weekends. RN hours go from 0.59 to 0.40 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 35% is below the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
41 citations, most serious first. The 11 most serious are shown; the remaining 30 are one tap away and print in full.
- Actual harm · Gcited before2024-03-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observations and records reviews, the facility failed to follow a resident's (R1) fall care plan intervention with multiple history of falls to ensure non-skid footwear was applied for 1 (R1) out of 3 residents reviewed for accidents and hazards. This failure resulted in R1 having an incident on 2/5/24. R1 was found on the bathroom floor, sustained a left elbow skin tear, and a laceration on the left forehead that was repaired with stitches in the acute hospital. Findings Include: R1's clinical records show an initial admission date of 11/14/23 with listed diagnoses not limited to Chronic Obstructive Pulmonary Disease, Depression, Dementia with Mood Disturbance, Syncope and Collapse, and Primary Insomnia. R1's physician order sheet (POS) shows R1 is on antidepressant medication (Mirtazapine 7.5 mg) given at bedtime. R1's Minimum Data Set (MDS) dated [DATE] shows R1 is cognitively impaired with cognition and is dependent with staff on toileting and requires substantial/maximal assistance for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide adequate supervision and implement effective interventions to prevent elopement for a cognitively impaired resident with impaired safety awareness and wheelchair dependence. This affected 1 (R1) of 3 residents reviewed for supervision and elopement. This failure resulted in R1 exiting the facility without staff knowledge or supervision and was later located approximately one block from the facility.Findings Include:On 6/1/26, R1 eloped from the facility. Upon return, R1 was noted to be emotionally distressed, confused, and unable to explain the circumstances surrounding the elopement.R1's MDS (minimum data set) with review date of 04/01/2026, BIMS (brief interview of mental status) of 7, indicating that R1's cognition is moderately impaired.R1's Care plan with review date of April 1, 2026, documents that R1 has difficulties in effectively communicating his needs and at times does not reflect signs of comprehension or understanding during simple communication with staff, peers, family or friends. R1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-26 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to maintain medical records in accordance with accepted professional standards and practices that are accurately documented for one (R1) out of three residents reviewed for resident records. On 01/24/26 at 10:30 AM, V3 (Licensed Practical Nurse) stated that she does not know exactly the date that she was notified by V7 (Certified Nursing Assistant) that R1 was noted with discoloration/bruising on her left side of R1's body. V3 stated but it was after lunch, V7 who is the regular CNA called V3 to the shower because she wanted to show R1's discoloration. V3 said R1 had a bruise on the left side, below armpit, next to the breast. V3 said I asked V2 (Director of Nursing) to see R1 after we transferred her to the bed. V2 looked at it and maybe 20 minutes later, V2 called me (V3) back, she said, let's take an x-ray (electromagnetic radiation). V3 stated R1 is on long-time blood thinner medication. V3 stated that R1's results were negative for any fractures. V3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-12-04 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure that urinary catheter bag was not on the ground touching the floor; failed to wear Personal Protective Equipment (PPE) during high-contact care of a resident on Enhanced Barrier Protection (EBP); failed to perform hand hygiene prior to entering, and after exiting resident room on EBP after providing direct care and between residents during meal service while passing trays; and failed to perform sanitation of medication cart during medication pass in a manner that prevents the spread of infection. These failures affected four residents (R5, R11, R31, and R120) reviewed for infection control and have the potential to affect all residents residing in the facility.Findings include: R11's admission records and face sheet showed R11 was admitted to the facility on [DATE]. R11's Diagnosis included but not limited to Hypertensive Heart Disease with Heart Failure, Encounter for Palliative Care; Cardiomyopathy, Atrial Fibrillation;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-04 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to conduct a Pre-admission Screening Resident Review (PASRR) for a resident with a newly diagnosis of a serious mental illness. This failure affected 1 of 1 (R101) resident reviewed for PASRR with Diagnosis in a sample size of 58. The findings include:R101 initially had a diagnosis of Parkinson's Disease and Insomnia on admission 1/21/2025. R101 was diagnosed with Dementia in Other Diseases Classified Elsewhere, Alzheimer's Disease, Major Depressive Disorder, and anxiety disorder on 7/8/2025. R101 does not have a Preadmission Screening Resident Review (PASRR) Level II for his (R101's) new diagnosis.R101 has a Minimum Data Set Indicator in iQIES that documents No Preadmission Screening Resident Review with Diagnosis. R101's Face Sheet dated 12/3/2025 documents a diagnosis of but not limited to Parkinson's Disease without Dyskinesia and Insomnia on 1/21/2025 and Dementia in Other Diseases Classified Elsewhere, Alzheimer's Disease, Major Depressive Disorder, and anxiety disorder on 7/8/2025.R101's Care Plan dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to administer medications in accordance with professional standards for one resident (R90). This failure affected one resident (R90) in a sample size of 58.Findings include:R90's medical diagnoses include but is not limited to hypertensive heart and chronic kidney disease with heart failure, chronic diastolic heart failure, asthma, major depressive disorder.R90's physician order dated 09/18/2025 documents in part, Clotrimazole External Solution 1% .Apply to all toenails of both feet topically two times a day for onychomycosis (toe fungus) for 3 months.On 12/02/2025 at 9:13am surveyor observed V20 (Licensed Practical Nurse/LPN) administer oral medications to R90. Surveyor did not observe V20 administer any topical medications to R90. Surveyor observed V20 document medications given to R90.R90's Medication administration audit record dated 12/02/2025 at 9:13am has documentation from V20 (Licensed Practical Nurse/LPN) that Clotrimazole External Solution 1% was administered to R90.On 12/03/2025 at 12:53pm V20 (LPN)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to ensure the nasal cannula was contained when not in use by the resident. This failure has the potential to affect 2 residents (R98 and R11) reviewed for respiratory care out of a total sample of 58 residents. Findings include: R11's admission records and face sheet showed R11 was admitted to the facility on [DATE]. R11's Diagnosis included but not limited to Hypertensive Heart Disease with Heart Failure, Encounter for Palliative Care; Cardiomyopathy, Atrial Fibrillation; Hypothyroidism; Hyperlipidemia; Unspecified Dementia; Anemia; Age-related physical debility; Long term use of anticoagulants; Dependence on supplemental oxygen and Peripheral Vascular Disease. R11's Minimal Data Sheet (MDS) in section C for Cognitive Patterns showed Brief Interview for Mental Status (BIMS) score of 3, which shows severe cognitive impairment. R11' care plan (5/13/2020) documents in part that R11 requires oxygen therapy related to congestive heart failure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-09 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a resident's representative was notified of an allegation of abuse. This failure affected 1 (R2) resident reviewed for notification of representative in the total sample of 10 residents. Findings include: On 07/05/2025 at 11:02am, V2 (Director Of Nursing) stated it was reported to her on 06/206/2025 by (V7- CNA/Certified Nursing Assistant) that (V3 LPN/Licensed Practical Nurse) told (R2) show me your n*r strength. (V2) pulled (V3) to investigate. (V3) stated he was just repeating the story about (R2) spilling the water and (V3) gave (R2) a paper towel and refused to give back the paper towel to him, she was resisting, and he said to her, Wow, you are so strong. and she (R2) said to him I am N*r Strong. He (V3) was repeating the story to the staff on 6/26/25. V2 stated that she told (V3) I understand you are repeating a story but that is inappropriate language and should not be used in the building. On 07/05/2025 at 11:19am, V2 stated that she did not inform R2's POA (Power of Attorney) about the racial slur. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-09 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure an allegation of abuse was reported to the State Agency within the mandated timeframe and failed to ensure an allegation of abuse was reported to the State Agency. These failures affected 2 (R1 and R2) residents reviewed for reporting of abuse allegations in the total sample of 10 residents. Findings include: 1. On 07/07/2025 at 2:43pm, V13 (Unit Manager) stated that on 07/01/2025 (Tuesday) she was standing by the 3rd floor's nurse's station putting the transportation form back in the binder when (R1) stated she wanted to speak with the Administration. She (R1) did not want to tell her. She just kept repeating I want to talk to somebody. V13 stated that she (R1) seemed upset and that she (V13) ended up going downstairs to talk to (V11 - Assistant Administrator). V13 stated that she told (V11) that something is going on, on the 3rd floor, she (V11) needed to talk to the resident (R1), and that she (R1) is upset. (V11) was on a call and she (V11) said she would talk to the resident. V13 stated she did not see her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-11-01 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to follow manufacturer's guidelines for food storage and failed to follow their policy to ensure ready to eat food items were not refrigerated for longer than seven days. These failures have the potential to affect all 163 residents receiving food prepared in the facility's kitchen. Findings include: On 10/29/24 at 9:19 AM, V34 (Dietary Supervisor) stated items should be labeled with a delivery date, an opened or prepared date and a use by date. V34 stated prepared foods and/or ready to eat items should be used within seven days of preparation and/or when opened. V34 stated the reason food items should be labeled and dated is so the staff knows the expiration date of items and when to discard them so expired items are not served to the residents. On 10/29/24 at 9:38 AM, during initial kitchen tour with V34 and V35 (Company Dietary Coordinator) observed in the Walk-In Refrigerator the following items: 1.) Opened Pre-Sliced Cooked Turkey wrapped in plastic wrap dated with delivery date 10/16/24, opened date…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-01 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to follow their policy by not ensuring that medications are stored in original containers and labeled for one out of four medication carts reviewed for medication storage and labeling. This failure was found in the third floor's Team A medication cart and affected 24 residents. Findings include: On 10/29/2024 at 10:04 AM, V6 (Nurse) stated the facility assigned V6 to the third floor's Team A medication cart. V6 stated the cart housed medications for 24 residents. In one of the top drawers, observed three white round tablets in a clear plastic bag. The bag did not have a label to indicate what the tablets were or who they belonged to. V6 stated [V6] didn't know what medications the tablets were or who placed them in the plastic bag. V6 stated nurses should not have done that and should discard the tablets instead. During an interview with V4 (Assistant Director of Nursing) and V30 (Assistant Director of Nursing) on 10/31/2024 at 9:34 AM, V30 stated that unknown tablets should be discarded in the sharps'…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 30 citations
- Potential for harm · E2024-11-01 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to follow standardized pureed recipe during food preparation. This failure has the potential to affect 4 residents (R34, R71, R95, R160) receiving pureed diets prepared in the facility's kitchen based on Diet Type Report dated 10/31/24. Findings Include: On 10/29/24 at 12:30 PM, observed vegetable soup being served with lunch meal which contained pasta, fresh spinach, carrots, and celery. Residents on pureed diets received thin broth. The pureed broth was not blended with anything. V42 (Dietary Aide) stated that is the way the pureed soup usually looks (broth only). On 10/30/24 at 10:38 AM, V37 (Chef) stated when preparing soup for a meal first, the soup is made for the regular diets and then portions of the regular soup are placed in a large strainer to separate the liquid from the solids. V38 stated the strained off liquid is then used as soup for the pureed diets. V37 stated no solids from the regular soup are given to the pureed diets only the broth is given. V37 stated the soup for the pureed diets is not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-01 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to follow Influenza and Pneumococcal Immunization policy related to determining, offering, and providing the vaccine for five [R93, R124, R145, R150, R158] residents reviewed in the sample of 33. Findings Include: On 10/31/24 at 9:22 AM, R145 stated, I would like my Influenza and pneumonia shot, but I was not offered. R145's minimum data set [MDS]section [C] brief interview dated 10/9/24, indicates R145 is alert, oriented and cognitively intact. R145's MDS section [O] dated 10/9/24 indicates R145 was not offered influenza vaccine, and R145 was not eligible to receive pneumococcal vaccine. R145 is a [AGE] year-old with the following medical diagnosis in part; Peripheral vascular disease, type II diabetes, essential hypertension, and long-term use of insulin. On 10/31/24 at 9:26 AM, R158 stated, I was admitted here in July. The nurse told me they did not give out the flu shots until October, but tomorrow is November, and I have not received my flu shot, I…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-01 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to treat 1 (R17) resident with respect and dignity by standing over the resident while assisting to eat. This failure affected 1 (R17) resident reviewed for dignity during dining observation in a sample of 33. The findings include: R17's health record documented admission date on 1/26/2018 with diagnoses not limited to Multiple sclerosis, Pseudobulbar affect, Attention-deficit hyperactivity disorder, Dysphagia oropharyngeal phase, Flexion deformity right wrist, Peripheral vascular disease, Anemia, Anxiety disorder, Bipolar disorder. On 10/30/24 at 12:36 2nd floor dining observation conducted. Observed R17 sitting in wheelchair, alert with confusion. Lunch tray observed with bread, grounded meat, and green beans. Observed V26 (Certified Nursing Assistant/CNA) standing over R17 while feeding R17 in the dining room. 2 other residents (R115 and R5) were also seated at the same table with R17. On 10/30/24 at 4:03pm V3 (DON/DIRECTOR OF NURSING) stated when staff is feeding the resident, the staff should be sitting at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-01 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to follow standards of practice during medication administration for one (R63) out of three residents reviewed during medication administration observations. Findings include: R63's admission Record documents in part medical diagnoses of Alzheimer's disease; dementia; muscle wasting and atrophy; weakness; age-related physical debility; and adult failure to thrive. R63's Order Summary Report documents in part orders for Aspirin, Ferrous Sulfate, Jardiance, and Sertraline. It also documents in part that staff may crush medications if manufacturer allows or give liquids if R63 is unable to take intact dosage form. On 10/30/2024 at 9:59 AM, Observed V10 (Nurse) prepare R63's morning medications which included one tablet of Aspirin 81 mg (milligram), one tablet of Ferrous Sulfate 325 mg, one tablet of Jardiance 10 mg, and one tablet of Sertraline Hydrochloride 50 mg. At 10:04 AM, V10 placed all four tablets in a clear, plastic packet and crushed them using a pill crusher. V10 poured the crushed contents into a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-01 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure incontinence care was provided in a timely manner for 1 (R66) resident who is dependent in toileting reviewed for activities of daily living (ADL) in a total sample of 33. The findings include: R66's health record documented initial admission date on 4/1/2024 with diagnoses not limited to Chronic obstructive pulmonary disease, Hypertensive heart and chronic kidney disease with heart failure, Type 2 diabetes mellitus, Unspecified atrial fibrillation, Heart failure, Atherosclerotic heart disease of native coronary artery, Hyperlipidemia, Major depressive disorder, Insomnia, Post-traumatic stress disorder, Unspecified asthma, Other sequelae of cerebral infarction, Chronic kidney disease, Gastro-esophageal reflux disease, Gout, Dependence on supplemental oxygen, Anemia. On 10/29/24 at 11:14 AM R66 was observed lying in bed on moderate high back rest with oxygen inhalation via nasal cannula at 2L(liters)/min. Alert and oriented x 3, verbally responsive. R66 said she is using an incontinence brief and is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-01 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to follow plan of care and apply splint to both hands as prescribed by doctor for 1 (R136) resident reviewed for limited range of motion in a sample of 33. The findings include: R136's health record showed initial admission date on 7/21/2023 with diagnoses not limited to Permanent atrial fibrillation, Encounter for attention to gastrostomy, Hypertensive heart disease with heart failure, Chronic systolic (congestive) heart failure, Anemia in chronic kidney disease, Rheumatoid arthritis, Pressure ulcer of sacral region stage 4, Pressure ulcer of right upper back stage 4, Hypothyroidism, Adult failure to thrive, Anxiety disorder, Dependence on supplemental oxygen, Chronic embolism and thrombosis of other specified veins, Gastro-esophageal reflux disease, Adjustment disorder with mixed anxiety and depressed mood. On 10/29/24 12:04pm R136 Observed lying in bed, alert and oriented x 4, and verbally responsive. R136's hands were both contracted, with no splint or device in place. R136 stated she has crippled rheumatoid…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to have a spare tracheostomy (trach) tube at bedside for R14 for one of two residents reviewed for tracheostomies. Findings include: R14's admission Record documents in part medical diagnoses of chronic respiratory failure with hypoxia and encounter for attention to tracheostomy. R14's Order Summary Report documents in part the type and brand of trach tube for R14. Trach size of 7.5 mm (millimeter). It also documents in part an order for Trach Care: In case of emergency, trained nurse may reinsert outer cannula of tracheostomy as needed (active 07/01/2024). On 10/29/2024 at 12:05 PM, R14 was alert and oriented to person, place, and time. During interview, R14 did not know the type of trach [R14] had or the size of the trach tube. R14 gave permission for surveyors to search tracheostomy care supplies at bedside. Surveyors did not find a spare trach tube. At 12:16 PM, V6 (Nurse) entered the room. V6 stated V6 regularly cared for R14 but could not recall the type or size of R14's trach tube. Surveyor inquired…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-01 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to recognize and offer pain medication to resident experiencing pain and failed to update or revise comprehensive care plan to reflect resident's pain status, goals and preferences. These failures affected 1 (R35) resident reviewed for pain management in a sample of 33. The findings include: R35's health record showed initial admission date on 5/26/2021 with diagnoses not limited to Chronic obstructive pulmonary disease, Hypertensive heart and chronic kidney disease with heart failure, Heart failure, Cervicalgia, Non-pressure chronic ulcer of left calf with fat layer exposed, Type 2 diabetes mellitus with diabetic polyneuropathy, Schizoaffective disorder, Gastro-esophageal reflux disease, Chronic venous hypertension (idiopathic) with ulcer of unspecified lower extremity, Other specified peripheral vascular diseases, Anxiety disorder, Hypothyroidism, Hyperlipidemia, Other specified arthritis, Anemia, Dependence on supplemental oxygen, Chronic kidney disease, Chronic respiratory failure. On 10/29/24 At 11:36AM R35…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-01 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to account for and dispose of controlled medications in a manner that would decrease the possibility of loss or diversion. This failure affected two residents (R2, R115) during narcotic reconciliation for one out of four medication carts. Findings include: R2's admission Record documents in part a medical diagnosis of chronic pain syndrome and osteoarthritis. R2's Order Summary Report documents in part an order for Tramadol HCl (Hydrochloride) 50 mg (milligram) one tablet by mouth every eight hours as needed for pain. R115's admission Record documents in part a medical diagnosis of polyosteoarthritis, adjustment disorder with anxiety, and encounter for palliative care. R115's Order Summary Report documents in part an order for Lorazepam 1 mg one tablet by mouth every two hours as needed for anxiety and restlessness. It also contains an order for Oxycodone HCl 5 mg one tablet by mouth every four hours as needed for pain management. On 10/29/2024 at 10:20 AM, surveyor reviewed the Team Two medication cart with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-11-01 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to follow their policy to complete AIMS (Abnormal Involuntary Movement Scale) Assessment in a timely manner. These failures could potentially affect one (R26) of seven residents reviewed for Unnecessary Psychotic Medication Use in a sample of 33. The findings include: R26's electronic health record (EHR) documented admission date 04/11/22 with diagnosis includes but not limited to Unspecified Dementia, Unspecified Psychosis, Unspecified Mood Affective Disorder, Dysphagia, Atherosclerotic Heart Disease. R26's MDS (Minimum Data Set) from 10/22/24 documents in part, R26 is taking high risk drug class antipsychotic on a routine basis and on 08/19/24 GDR (Gradual Dose Reduction) has been documented by a physician as clinically contraindicated. R26's Order Summary Report dated 10/31/24 documents in part, Olanzapine 7.5 mg (milligram) give 0.5 tablet by mouth two times a day related to Unspecified Psychosis with start date of 06/26/23. Review of R26's EHR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-25 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to investigate and report an injury of unknown origin for one (R1) of three residents in a sample of four. Findings include: R1's face sheet documents R1 is an [AGE] year-old admitted to the facility on [DATE], with diagnoses including but not limited to: Hypertensive Heart Disease with Heart Failure, Spinal Stenosis, Type 2 Diabetes Mellitus, History of Falling, and Generalized Anxiety Disorder. R1's MDS (Minimum Data Set-10/21/2024) documents a BIMS (Brief Interview for Mental Status) of 10 (moderate cognitive impairment). On 10/22/2024, at 10:36 AM, R1 was observed lying in bed. Two greenish bruises/bumps to right side of his forehead and abrasion to the right side of nose was noted. R1 denied falling. R1 said approximately one week ago, a female hit him in his face with a phone. R1 said it was dark out when this occurred. R1 did not provide any other details (time, who female is). R1 said he did not report the incident. On 10/22/2024, at 12:38 PM V2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that two residents (R3 and R4) were provided with incontinent care as needed. This failure resulted in R3 and R4 being wet and soiled with urine for an extended period during the day shift. Findings include: R4 is a [AGE] year old with diagnosis including but not limited to: polyneuropathy, age-related physical debility, morbid obesity and history of falling. R4's BIMS (Brief Interview of Mental Status) score is 15, which indicates cognitively intact. R4's MDS - Function Abilities dated 09/18/2024 documents, R4 is dependent on facility for hygiene; R4 does not have the ability to utilize a toilet due to medical condition. On 10/15/2024 at 11:50 AM, R4 was observed lying in bed. At that time, R4 said, I need to be changed. I've been wet since 6:00 AM. I'm so tired of this happening to me. It happens all of the time. I just want to be treated like a human. They tell me that I need to wait for my turn to be changed. On 10/15/2024 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-21 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review the facility failed to ensure that one resident (R1), who has a tracheostomy, was supervised while eating as recommended by Speech Therapy. This failure has the potential to affect thirteen other residents who require feeding assistance in the facility. Findings include: R1 is [AGE] year old with diagnosis including but not limited to: Encounter for attention to tracheostomy, age related physical debility, malignant neoplasm of thyroid gland, paralysis of vocal cord and larynx. R1 has a BIMS (Brief Interview of Mental Status) score of 15, which indicates cognitively intact. On 10/15/2024 at 12:50 PM, R1 was observed in bed having lunch. At that time, no staff member was monitoring R1 while eating. Surveyor asked R1 if any staff usually monitored R1 for choking during meals. R1 said No, no one monitors me while I eat. I can just pull my call light if I ever feel like I may choke. I'm not worried about it because I just eat small bites of food so that it's easier…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-09-27 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to follow their Fire Watch policy by failing to provide all staff with an in-service related to Fire Watch and fire safety procedures and failed to notify the Fire Department and State Health Agency after all systems have been restored. These failures have the potential to affect all 175 residents and facility staff safety related to fire safety emergencies. Findings include: On 9/24/2024 at 9:31 AM, V1 (Administrator) stated that the box for the water sprinkler has a problem. If the water sprinkler will turn on, it will be low pressure after 7 minutes. The fire department needs to come and connect a water hose to help water pressure in the sprinklers. We (the facility) were on fire watch. On 9/24/2024 at 1:42 PM, surveyor requested to meet with V3, listed as Building Manager on the facility directory provided by V1. V1 stated that V3 had not worked in the facility for quite some time and the best person to answer questions is either him (V1) or V4 (Corporate Maintenance). V1 stated that fire sprinklers were not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide appropriate adaptive equipment during transfer of a resident which resulted with the resident falling and sustaining a bruise and an abrasion on the resident's knees. This failure affected 1 (R1) resident reviewed for use of adaptive equipment in the total sample of 5 residents. Findings include: R1's (06/05/2024) Fall documented, in part Staff notified nurse that the resident is on the floor in the shower room. Immediate Action Taken. Description: Body assessment done(,) noted with small superficial abrasion to left knee, no bleeding and small bruise to right knee. Notes. 6/6/2024. (R1) is dependent on transfer with (mechanical lift). (R1) has history of falling. On 6/5/2024, CNA (certified nursing assistant). was going to give a shower to the resident, resident was standing up holding on to the side rails in the shower room and going to transfer to the shower chair, resident(')s legs gave in and was assisted to the floor by the CNA. Head to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to turn and reposition as identified in the care plan for one resident (R4) out of three residents reviewed who are identified as at risk for development of pressure injuries. Findings include: On 05/25/2024 between 9:23 AM to 11:34 AM, no observations of staff helping R4 to turn and reposition. On 5/25/24 9:23 AM observed R4 lying on her bed, on her back, sleeping. On 5/25/24 11:34 AM observed R4 laying on her bed, laying on her back, wearing a yellow gown. R4 states that she needs assistance with getting cleaned up and to turn to different positions because R4 states that she is unable to do it by herself. R4 states that her skin has kind of cleared up. R4 states that she used to have a lot of blisters. R4 states that the last time she was changed was during the night shift. R4 states that she has not been moved or repositioned since the last time they changed her in the night shift. R4 states that staff have not been in her room to ask…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-10-25 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to properly label and date food items stored in the refrigerator. This failure has the potential to affect all residents residing in the facility that receives meals from the kitchen. Findings include: On 10/22/2023 at 9:23am surveyor observed food items listed below with no use by date on any of the items. 1 Medium sized metal pan with salad mix-10/21/2023 2 large pans of beef with orange sticker-10/21/2023 2 large pans of lemon and 2 large pans of orange gelatin with no date and not covered. 2 stacks of yellow cheese slices, 2 stacks of ham slices wrapped in saran wrap with no date on it. 1 square pan of pudding (8 cups) with 10/11/2023; 1 round silver tray of 26 cups of pudding with 10/11/2023. 1 medium sized steel pan of Pureed fruit-10/21/2023 1 medium sized steel pans of Tomato Paste with a date of 10/15/2023 and a use by date of 10/21/2023 1 medium sized steel pans of Ketchup (10/18/2023), Jelly (10/19/2023), Oil/Garlic mixture (10/20/2023), Garlic mixture (10/20/2023), peas and carrots (10/21/2023). On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-10-25 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview and record review the facility failed to secure lids on the external garbage dumpster. This failure has the potential to affect all residents residing in the facility. Findings include: On 10/22/2023 at 12:44pm surveyor observed the lid for the middle section of the dumper open. On 10/23/2023 at 11:03am surveyor observed the garbage dumpster with the two outer lids open. On 10/23/2023 at 11:37am V4 (Dietary Manager) stated, the lids should be closed on all dumpsters to prevent rodents from entering the dumpsters. Groundskeeping policy with a revised date of 1/23 documents, in part, the facility grounds will be kept free of trash and debris through regular inspection and maintenance and dumpster lids and corral doors will be kept closed at all times.
- Potential for harm · Ecited before2023-10-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to eliminate the hazard of unsecured medication being accessible to residents in the facility which has the potential to affect the 49 residents residing on the 4th floor. Findings include: On 10/22/23 at 12:45 pm, this surveyor observed a capsule pill, pale yellow in color with 215 marking on the pill in blue color (in no packaging) on the hallway floor (hardwood) outside the dining room in front of a seating bench and the communal bathrooms. This surveyor called over V11 (Admissions Director) to where this surveyor was standing in hallway, pointed to the unsecured pill, and asked V11 about the pill on the floor? V11 stated, It looks like a pill, but I (V11) am not clinical. V11 stated, V11 would get the nurse and called V6 (Licensed Practical Nurse, LPN) over to this surveyor in the 4th floor hallway outside the dining room. This surveyor pointed to the pill on the hallway floor asking about the pill on the floor. V6 stated, It's medication. When asked what medication it was, V6 stated, It looks like…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-10-25 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure two licensed personnel conducted a physical inventory of controlled substances at each change of shift. This failure has the potential to affect all 24 residents receiving medications from the 3rd Floor side two medication cart. Findings include: On 10/24/2023 at 11:00 am review of the 3rd floor, side 2, medication cart with V27 (LPN/Licensed Practical Nurse) surveyor observed the controlled substance shift count documentation form for October 2023. The signature in the off duty box was left blank for October 1, 2023, first shift, indicating the controlled substance shift count documentation at the end and beginning of the shift was not completed. On 10/24/2023 at 1:25pm V3 (DON/Director of Nursing) stated, the outgoing and oncoming nurses are to count the controlled substance medications together. V3 stated, the on-coming and outgoing nurses are to sign the controlled substance shift count documentation form once the count of the controlled substances is correct. V3 stated, the nurses on duty are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-25 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a resident's call light was accessible within reach to call for staff assistance which affected two (R53 and R149) in the sample of 59 reviewed for accommodation of needs. Findings include: 1) On 10/22/23 at 10:35 am, R53 observed awake lying in bed, and R53's call light is not visible. R53 asked if R53 needed help and if so, how does R53 call for help from staff. R53 stated, R53 cannot see the call light. This surveyor then activated the bathroom call light in R53 and R149's room. On 10/22/23 at 10:36 am, V5 (Assistant Director of Nursing, ADON) responded to R53 and R149's room. This surveyor asked V5 where R53's call light was located since it was not visible to this surveyor or R53. V5 then squatted down towards floor and traced R53's call light cord from the wall and pulled the cord from the floor through bed frame. After retrieving R53's call light, V5 placed the call light button next to R53 by pinning it on the bed sheet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-25 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to label the use date for gastrostomy tube (G-tube) piston syringe bottle and failed to discard G-tube piston syringe bottle after one week per facility policy which affected two (R53 and R66) residents reviewed for tube feedings in the sample of 59 residents. Findings include: R53's admission Record, documents, in part, diagnoses of dementia, attention for gastrostomy, type 2 diabetes mellitus, atrial fibrillation, schizoaffective disorder, right eye nuclear cataract, dysphagia, right ear hearing loss, chronic kidney disease (stage 2), spondylosis, and osteoarthritis. R53's Minimum Data Set (MDS), dated [DATE], documents, in part, a Brief Interview for Mental Status (BIMS) score of 3 indicating that R53 has severe cognitive impairment. R53's Nutritional Status for nutritional approaches includes a feeding tube. R53's Care Plan, dated 9/23/22, documents, in part, a focus of (R53) requires tube feeding with an intervention of check placement…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to properly date oxygen tubing and failed to ensure the humidifier bottle was not empty. These failures affected two residents (R105 and R126) reviewed for oxygen equipment, in a total sample of 59 residents. Findings include: R105 has a history of respiratory failure with hypoxia, heart failure, cardiomyopathy, and dependence on supplemental oxygen. R105 BIMS (Brief Interview for Mental Status) dated 10/2/23 score is 13. R105 is cognitively intact. On 10/22/23 observed R105 lying in bed receiving oxygen thru an oxygen nasal tube at 3 ½ liters. R105's humidifier bottle was undated and empty. R105 stated, the humidifier bottle had been empty for a couple of days. R105 said had told the CNA to tell the nurse that he needed some water in the bottle. R105's Active Orders as of 10/24/23 documents in part, Respiratory: Oxygen per nasal cannula at 2-3 liters per minute continuous every shift. R105's care plan date 8/8/23 documents in part, R105 requires oxygen therapy related to diagnosis of acute respiratory failure.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-25 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to properly label multidose medication with discard date and failed to follow policy for discontinued medication for one (R90) resident. These failures affected R90 reviewed for medication storage and labeling in the total sample of 59 residents. Findings include: On [DATE] at 10:47am, during the medication cart observation task with V26 (Licensed Practice Nurse) of the medication cart labeled 1st floor, side 2, observed R90's Novolog pen with open date 10/11 and exp (Expire) 11/27. On [DATE] at 10:48am, V26 stated, I (V26) know insulin should be discarded after 28days upon opening. Whoever opened the insulin did not calculate the discard date right. On [DATE] at 11:15am, V3 (Director of Nursing - DON) stated for insulin, except Levemir, the expectation is to the label it with the date it was opened and to label with the discard date which is 28 days upon opening. The purpose of labeling the insulin is to know the expiration date of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-25 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that the call light system was functioning which affected one (R76) resident in the sample of 59 residents. Findings include: R76's admission Record, documents, in part, diagnoses of hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, Alzheimer's disease, dementia, dysphagia, history of falling, type 2 diabetes mellitus, chronic kidney disease, dependence on supplemental oxygen, diastolic (congestive) heart failure and depression. R76's Minimum Data Set (MDS), dated [DATE], documents, in part, a Brief Interview for Mental Status (BIMS) score of 5 indicating that R76 has severe cognitive impairment. R76's Functional Status for Activities of Daily Living (ADL) assistance for bed mobility is coded as extensive assistance for self-performance and coded as one-person physical assist for staff support. R76's Care Plan, dated 7/14/23, documents, in part, a focus of (R76) is at risk for falls with an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain parameters for antihypertensive medications for one of three residents (R1) reviewed for antihypertensive medications. Findings include: R2's medical record (Face Sheet) documents R2 is a [AGE] year-old admitted to the facility on 9.6.2023 with diagnoses including but not limited to: Hemorrhage affecting right dominant side, Dysarthria following nontraumatic intracerebral hemorrhage, Aphasia following nontraumatic intracerebral hemorrhage, and Encounter for attention to colostomy. R2's MDS (Minimum Data Set of 9.13.2023) documents R2 is cognitively intact, is totally dependent/2+persons physical assist for bed mobility, transfers, and toilet use, and is frequently incontinent of urine/has a colostomy. 10.18.2023 at 1:40 PM and 10.20.2023 at 9:50 AM, V2 (DON-Director of Nursing) said, They (R2's Family Members) are hyper fixated on her blood pressure because she had a stroke. They wanted an outside doctor to follow her blood pressure, we agreed.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-20 · tag F0691 — failed to provide colostomy / ostomy care — isolatedProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to perform colostomy care consistent with professional standards for one of three residents (R2) reviewed for colostomy care. Findings include: R2's medical record (Face Sheet) documents R2 is a [AGE] year-old admitted to the facility on 9.6.2023 with diagnoses including but not limited to: Hemorrhage affecting right dominant side, Dysarthria following nontraumatic intracerebral hemorrhage, Aphasia following nontraumatic intracerebral hemorrhage, and Encounter for attention to colostomy. R2's MDS (Minimum Data Set of 9.13.2023) documents R2 is cognitively intact, is totally dependent/2+persons physical assist for bed mobility, transfers, and toilet use, and is frequently incontinent of urine/has a colostomy. 10.18.2023 at 3:35 PM, R2 was observed, awake, alert, neat and clean, sitting up in bed. V16 was noted to be oval and irregularly shaped. R2 (R2's Family Member) was sitting at R2's bedside and answered most questions for R2 as R2 has…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-21 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a resident (R1) was free from resident-to-resident physical abuse. This failure affected R1 reviewed for physical altercation with another resident, who sustained a redness on right side of face. Findings include: R1's (7/4/2023) # 1520 Physical (Risk Management) documented, in part: Nursing Description: while coming back from another resident's room I heard a scream in the hall way, and noted another resident struck (R1) on the right side of her (R1) eyes. Immediate Action Taken. Description: Resident immediately separated, assessed for any injury, a little bruising noted, ice pack was placed on it. Authored by V19 (Licensed Practice Nurse). On 09/21/2023 at 11:07am, V19 stated, I (V19) remember I (V19) was passing the medication, before or after dinner; between 4pm-6pm when I (V19) heard (R5) screaming. (R5) usually sits close to the nurse's station, and usually (R1) walks. The CNAs and other staff were seated by the nurse's station supervising the residents. (R5) screamed because (R1) was getting in her (R5)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-21 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to report an injury of unknown origin to IDPH (Illinois Department of Public Health) within regulatory requirements. This failure affected one resident (R3) reviewed for reporting of injury of unknown origin. Findings include: R3's admission Record documented that R3's diagnoses include but not limited to multiple sclerosis, paraplegia, fracture of left femur, disorder of bone density and structure, localized osteoporosis, and dementia. R3's (08/07/2023) Minimum Data Set documented, in part Section C. Cognitive Patterns. C0500. BIMS (Brief Interview for Mental Status) Summary Score: 02. Indicating R3's mental status as severely impaired. V2 (Director of Nursing)'s (08/02/2023) email correspondence with State Agency documented, in part Sent: Wednesday, August 2, 2023, 9:18 PM. Subject: Initial Report. Attachments: (R3) Initial 8-2-23. R3's (8/2/2023) Initial reportable documented, in part MD (medical doctor) ordered x-ray of L (left), L hip, and L rib. X-ray results showed a fracture of the distal shaft of L femur. R3's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one resident (R2) was not layered properly while lying on a low air loss mattress; and failed to ensure the low air loss mattress was set at the recommended setting for one resident (R3). These failures affected two residents (R2 and R3) reviewed for prevention of pressure injury/ulcer in the total sample of 9 residents. Findings include: 1. On 09/18/2023 at 11:15am, R2 was lying on a low air loss mattress setting was at 130 lbs., alternating every 10-15 minutes. On 09/18/2023 at 11:20am, V9 (Licensed Practice Nurse) checked (R2's) incontinence brief. (R2) was wearing a blue incontinence brief and a yellow incontinence brief. The low air loss mattress was layered with a quad folded blanket and a flat sheet. V9 stated, our policy is to use just one incontinence brief to prevent sore. On 09/18/2023 at 11:38am, V11 (Wound Care Coordinator) stated, the purpose of the low air loss mattress is to alleviate pressure, minimize moisture and to prevent skin breakdown. Low air loss mattress should be layered with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Part of a chain
This home belongs to THE ALDEN NETWORK — 27 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 4 of 5 | 2.9 | +1.1 vs chain |
| Health inspection | 4 of 5 | 3.0 | +1.0 vs chain |
| Staffing | 2 of 5 | 2.1 | -0.1 vs chain |
| Quality measures | 4 of 5 | 3.6 | +0.4 vs chain |
The other 26 homes this chain runs (chain average 2.9★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| THE ALDEN GROUP, LTD. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 10/09/1996 |
| AUDRA ELISCO GRANTOR TR DATED 11/02/2004 | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 21% | since 03/01/2018 |
| LAUREN MAGNUSSON GRANTOR TR DATED 11/02/2004 | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 21% | since 02/28/2018 |
| RANDI SCHULLO GRANTOR TR DATED 11/02/2004 | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 21% | since 02/28/2018 |
| ELISCO, ARIN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 6% | since 07/01/2013 |
| ELISCO, CHARLES | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 6% | since 07/01/2013 |
| MAGNUSSON, GARRETT | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 6% | since 07/01/2013 |
| MAGNUSSON, PAIGE | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 6% | since 07/01/2013 |
| SCHULLO, JOSEPH | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 6% | since 07/01/2013 |
| SCHULLO, NICOLE | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 6% | since 07/01/2013 |
| MIDCAP FUNDING IV TRUST | Organization | 5% OR GREATER SECURITY INTEREST | — | since 07/01/2010 |
| NOVAK, KATIE | Individual | W-2 MANAGING EMPLOYEE | — | since 05/18/2015 |
| CARL, JOAN | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | — | since 05/10/2010 |
| SCHLOSSBERG, FLOYD | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | — | since 05/10/2010 |
| SCHULLO, RANDI | Individual | CORPORATE OFFICER | — | since 02/16/2010 |
| ALDEN MANAGEMENT SERVICES, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 10/09/1996 |
| MARASA, MARGO | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 09/12/2011 |
| MOLITOR, ROBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 06/16/2008 |
CMS files one row per role, so the 20 rows in the source record cover these 18 parties — each is shown once here with every role it holds. Nothing is omitted.
6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $4.2M paid to related parties — landlords or management companies under common ownership — equal to about 23% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145888. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.