No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Wentworth Rehab & Hcc

201 West 69th Street, Chicago, IL 60621 · For profit - Corporation · 300 certified beds · (773) 487-1200 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuseBehavioral-health or dementia-care citation — no harm found (F0758)8 actual-harm citations$246,075 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • lower-than-typical staff turnover (30% vs 45% nationally) — better care continuity
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 8 actual-harm citations
  • a high number of inspection citations overall (66) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $246,075 in federal fines (most recent 2025-03-05)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • about 20% of its spending goes to commonly-owned related companies
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
1/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
326 W 64th St · (773) 962-3939 · Call to confirm hours
Pharmacy
6905 S Wentworth Ave · (773) 723-2500 · Call to confirm hours
Grocery
⁴324 w marquette rd · (773) 987-7080 · Call to confirm hours
Park
100 W 66th St · (312) 747-6545 · Typically dawn to dusk
Place of worship
6915 S Wentworth Ave · (773) 487-9531

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased11.9%13.4%15.4%better
Long-stay residents who lose too much weight0.0%6.3%5.4%check this — see note marked star below the table
Long-stay residents with a catheter left in their bladder0.0%0.9%0.9%better
Long-stay residents with a urinary tract infection1.2%1.5%2.0%better
Long-stay residents with depressive symptoms52.7%54.2%6.5%typical for the state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.4%0.1%0.1%worse
Long-stay residents with falls causing major injury1.5%3.1%3.3%better
Long-stay residents whose ability to walk worsened11.4%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication10.8%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine81.5%91.8%95.3%worse
Long-stay residents with pressure ulcers4.0%4.8%4.7%better
Long-stay residents with worsening bladder/bowel control26.5%20.6%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table12.8%21.7%17.1%better
Short-stay residents who newly got an antipsychotic medication1.5%2.2%1.4%typical
Short-stay residents given the seasonal flu vaccine41.0%63.1%79.4%worse
Short-stay residents rehospitalized after admission23.0%26.1%22.6%typical
Short-stay residents with an outpatient ER visit9.2%13.9%12.0%better
Long-stay hospitalizations per 1,000 resident days2.012.021.67worse
Long-stay outpatient ER visits per 1,000 resident days2.662.221.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

42.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 69 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

42.1%U.S. median 51.5%
Got home and stayed home
10.4%U.S. median 10.7%
Went back to hospital
47.6%U.S. median 56.6%
Met the expected recovery
0.06U.S. median 0.31
Therapy hours / resident / day
0.02hours / resident / day
Physical therapy
0.03hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 47.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 21 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.06 therapist hours per resident per day in 2026Q1 — more than 3% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 31% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF42.1%CMS range 31.3–59.951.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.4%CMS range 6.7–15.010.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge47.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge42.9%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge38.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified84.6%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay3.9%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.5%CMS range 3.8–13.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.111.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.46
RN hours/ resident / day
0.57
LPN hours/ resident / day
1.81
Aide hours/ resident / day
2.84
Total nurse hours/ resident / day
0.42
RN hoursweekends
30.5%
Total nursing turnover
13.3%
RN turnover

How full it usually is: this home is certified for 300 beds and averages 195.3 residents a day — about 65% occupied, or roughly 105 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.84 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.46 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.81 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.41 hrs/resident/day on weekends vs 3.01 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.47 to 0.42 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 30% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2024-05-31)
13
at the previous standard inspection (2023-06-16)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

66 citations, most serious first. The 18 most serious are shown; the remaining 48 are one tap away and print in full.

  • Actual harm · Gcited before2025-03-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon observation, interview, and record review the facility failed to follow policy procedures, failed to ensure that fall risk assessments are accurate, failed to develop and/or implement preventive interventions, and failed to provide supervision to two of three residents (R2, R5) reviewed for falls. These failures resulted in the following: R5 sustained (12/31/24) fall resulting in intracranial hemorrhage and traumatic head injury requiring 4 staples. R1 sustained (1/10/25) fall resulting in left eyebrow laceration requiring 6 sutures. Findings include: R5 was admitted (11/25/24) with diagnoses which include Alzheimer's disease, glaucoma, (1/8/25) traumatic subarachnoid hemorrhage and fall, subsequent encounter. The fall incident log affirms R5 fell on [DATE], 2/3/25, 2/17/25, and 2/23/25. R5's (2/23/25) post fall risk assessment determined a score of 8 (indicating at risk) however R5 fell 3 times in February [therefore is high risk]. R5's (1/17/25) BIMS determined a score of 5 (severe impairment) with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-11-08 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to a.) implement/revise the care plan interventions addressing the resident's required nutritional support for one (R4) resident b.) the facility's intermittent failure to provide required assistance/monitoring with eating resulted in poor intake for one (R4) resident out of three residents reviewed, in a total sample of three residents. This failure resulted in R4's significant, not severe, unplanned weight loss. Findings include: R4's current face sheet documents R4 is a [AGE] year-old individual admitted to the facility on [DATE] with diagnoses not limited to: chronic obstructive pulmonary disease, unspecified, unspecified dementia, muscle weakness (generalized), hemiplegia and hemiparesis following nontraumatic intracerebral hemorrhage affecting left non-dominant side, repeated falls, other seizures. On 11/06/2024. 12:17 PM, R4 sitting on a mobile reclining geriatric chair with a bedside table in front of him, food tray in front of R4,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-05-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and records review, the facility failed to ensure a safe environment that is free from accidents and hazards for one (R85) of 5 residents reviewed in a sample of 35. This failure resulted in R85 falling and sustaining a fracture of the 2nd left finger. Findings include: R85's current face sheet documents R85 is a [AGE] year-old individual with medical conditions that include but not limited to: End stage renal disease, hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting left non-dominant side, displaced fracture of shaft of second metacarpal bone, left hand, subsequent encounter for fracture with routine healing, history of falling, type 2 diabetes mellitus without complications. R85's MDS (Minimum Data Set) dated [DATE], documents R85 has a BIMS score of 15/15, indicating R85 has intact cognation, MDS section GG -Functional Abilities and Goals documents R5 needs supervision or touching assistance and partial to moderate assistance with Activities…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-05-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon observation, interview, and record review the facility failed to follow policy procedures, failed to ensure that staff are aware of resident fall prevention interventions, failed to implement appropriate fall prevention interventions, and/or failed to provide supervision for three of three residents (R1, R2, R3) reviewed for falls. These failures resulted in R1 sustaining a fall that resulted in laceration and sutures to R1's left eyebrow. Findings include: On 5/21/24 at 1:32pm, surveyor inquired about resident fall prevention interventions (post fall). V10 (Restorative Nurse) stated We want to put in an intervention based off of what we observed to prevent this from happening again or prevent injury. The intervention is in the care plan, we update the care plan. Surveyor inquired how staff are made aware of resident fall prevention interventions. V10 responded We have report papers, the Nurse gives the CNA (Certified Nursing Assistant) the papers and it says who we (facility) have that falls and what we (staff) do. R1's diagnoses include dementia, hemiplegia/hemiparesis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-03-22 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records review the facility failed to ensure two (R5, R10) of three residents were free from abuse. This failure resulted in R5 being hit on the face and R10 being bitten on the arm by R6. Findings include: R6 is a [AGE] year-old resident. R6's diagnoses include but are not limited to schizoaffective disorder, bipolar type, bipolar disorder, moderate intellectual disabilities, generalized anxiety disorder, schizophrenia, altered mental status. According to R6's care plan, R6 has impaired cognitive functioning related to R6's diagnoses of schizophrenia, unspecified and altered mental status, unspecified and moderate intellectual disabilities. R6 has difficulties managing anger/frustration related to diagnoses of schizophrenia and bipolar disorder. R6 has physically aggressive behavioral symptoms. R6 was physically aggressive towards peer. R6 Quarterly Behavioral Health Assessment, 2/2/2024, documents in part: Resident has a history of aggression or violence; resident remains aggressive due…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-03-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records review the facility failed to supervise and monitor one (R3) of three residents reviewed for falls. This failure resulted in R3 falling and sustaining a right hip fracture. Findings include: R3 is an [AGE] year-old resident with diagnoses included but are not limited to intracapsular fracture of right femur, alzheimer's disease, type 2 diabetes mellitus, atherosclerotic heart disease of native coronary artery, dementia, chronic kidney disease, stage 4, history of falling, and heart failure. R3's minimum data set/MDS dated [DATE], indicates a Brief Interview for Mental Status score of 3 which indicates severe cognitive impairment. R3 has impairment both sides of lower extremities. R3 uses a wheelchair for mobility. R3 requires substantial/maximal assistance with toileting hygiene, upper body dressing, roll left and right, sit to lying, lying to sitting on side of bed, sit to stand, walk 10 feet once standing. R3 is dependent with shower/bathe self, lower body dressing, putting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-09-22 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure 1 (R6) a totally dependent resident was free from Injuries of Unknown Origin in a sample of 11 residents. This failure resulted in R6 sustaining left upper extremity bruising, swelling and a fracture of the Left 2nd Metacarpal. Findings Include: R6 has diagnosis not limited to Dysphagia Following Cerebral Infarction, Encephalopathy, Gastrostomy, Type 2 Diabetes Mellitus, Atrial Fibrillation, Benign Prostatic Hyperplasia, Anemia, Hyperlipidemia, Essential (Primary) Hypertension, Cerebral Infarction, Vitamin D Deficiency, Morbid (Severe) Obesity Due To Excess Calories, Muscle Weakness (Generalized), Dementia, Unspecified Severity, With Other Behavioral Disturbance, Peripheral Vascular Disease, Obstructive Sleep Apnea, Herpes Viral Infection of Other Male Genital Organs, Acute Kidney Failure, Displaced Fracture of Shaft of Second Metacarpal Bone, Left Hand, Initial Encounter For Closed Fracture. R6 MDS (Minimum Data Set) BIMS (Brief Interview for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-09-22 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to follow their policies and procedures to (a) evaluate and monitor a high-risk resident's (R5) nutritional status, (b) obtain weights monitoring, and (c) implement nutritional interventions, monitor the effectiveness of interventions and revising them as necessary. These failures resulted in a severe weight loss [more than 9% over 2 months] for 1 (R5) of 5 residents reviewed for nutrition. Findings Include: R5's clinical records show an admission date of 5/20/23 with listed diagnoses not limited to abnormal weight loss, personal history of Malignant Neoplasm of Prostate, Hyperlipidemia, Essential Hypertension, Pulmonary Embolism, And Functional Dyspepsia. R5 was discharged to the hospital on 7/12/23 for complaint of rectal pain. R5's electronic medical records (EMR) show no weights were obtained from R5's admission date of 5/20/23 until R5's discharge from the facility on 7/12/23. The only weight documented on R5's weight record was 182.6 lbs dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-06 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to prevent, identify, report and treat a new pressure ulcer wound for one resident (R1) who assessed at risk for developing pressure ulcers in the sample of 3 residents reviewed for pressure ulcer prevention. Findings include:On 12/5/2025 at 10:14 AM, R1 observed in bed with a gown, covered with a blanket. R1 stated that R1 prefers to stay in bed and does not like to be up in R1's wheelchair. R1 stated that R1 does have a bed sore on (R1's) butt, and R1 needs help to from staff to change R1's incontinence brief and turn in bed. R1 agreed to this surveyor's request for a skin check. On 12/5/2025 at 10:34 AM, V5 (Certified Nursing Assistant, CNA) is in R1's room and confirmed that V5 is the CNA for R1. V5 pulls back the blanket and unfastens R1's incontinence brief. V5 crosses R1's legs and log rolls R1 to the left side as R1's reaching over with upper body to hold onto the bed siderail. V5 pulled back the incontinence brief from R1's buttocks…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-11-25 · tag F0607 — failed to have anti-abuse policies — widespread
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to have a policy in place to assess one cognitively impaired resident's (R14) ability to consent to sex; failed to create a plan of care after becoming aware of R14's sexual activity; and failed to properly document visitation restrictions for a visitor suspected of financially abusing R14. This failure has the potential to affect 191 residents that reside at the facility. Findings include:R14 is [AGE] year old with diagnosis including but not limited to: Alzheimer's disease, moderate dementia, essential hypertension, type 2 diabetes mellitus without complications and benign prostatic hyperplasia with lower urinary tract symptoms. R14's BIMS (Brief Interview for Mental Status) dated 9/26/25 resulted in a score of 6, which indicates severe cognitive impairment. R14's BIMS (Brief Interview for Mental Status) dated 10/3/25 resulted in a score of 7, which indicates severe cognitive impairment. On 11/19/25 at 11:14 am, V1 (Administrator) stated the following,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-11-25 · tag F0609 — failed to report abuse allegations — widespread
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to report allegations of sexual and financial abuse involving one resident R14. This failure has the potential to affect 191 residents that reside at the facility.Based on interviews and record review, the facility failed to report allegations of sexual and financial abuse involving one resident R14. This failure has the potential to affect 191 residents that reside at the facility.Findings include:R14 is [AGE] year old with diagnosis including but not limited to: Alzheimer's disease, moderate dementia, essential hypertension, type 2 diabetes mellitus without complications and benign prostatic hyperplasia with lower urinary tract symptoms. R14's BIMS (Brief Interview for Mental Status) dated 10/3/25 resulted in a score of 7, which indicates severe cognitive impairment. On 11/19/25 at 11:14 am, V1 (Administrator) stated the following, V18 (Memory Care Director) informed me that a CNA (Certified Nurse Assistant) had reported to her (V18), that R14 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-11-25 · tag F0610 — failed to investigate and act on abuse reports — widespread
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to conduct investigations for allegations of financial and sexual abuse for one resident R14 in a sample of five reviewed for abuse. This failure has the potential to affect 191 residents that reside at the facility.Findings include:R14 is [AGE] year-old with diagnosis including but not limited to: Alzheimer's disease, moderate dementia, essential hypertension, type 2 diabetes mellitus without complications and benign prostatic hyperplasia with lower urinary tract symptoms. R14's BIMS (Brief Interview for Mental Status) dated 9/26/25 resulted in a score of 6, which indicates severe cognitive impairment. R14's BIMS (Brief Interview for Mental Status) dated 10/3/25 resulted in a score of 7, which indicates severe cognitive impairment. On 11/19/25 at 11:14 am, V1 (Administrator) stated the following, V18 (Memory Care Director) informed me that a CNA (Certified Nurse Assistant) had reported to her (V18), that R14 was observed in his room with his visitor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-25 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to prevent one resident (R14) with cognitive impairment from being sexually abused by a visitor suspected of possibly financially abusing R14. This failure has affected one of five residents reviewed for abuse.Findings include:R14 is [AGE] year-old with diagnosis including but not limited to: Alzheimer's disease, moderate dementia, essential hypertension, type 2 diabetes mellitus without complications and benign prostatic hyperplasia with lower urinary tract symptoms.R14's BIMS (Brief Interview for Mental Status) dated 9/26/25 resulted in a score of 6, which indicates severe cognitive impairment.R14's BIMS (Brief Interview for Mental Status) dated 10/3/25 resulted in a score of 7, which indicates severe cognitive impairment.On 11/19/25 at 10:30 am, V18 (Memory Care Director) stated the following, I don't know anything about any sexual incident with R14. R14 has not stated anything about sexual abuse. No staff member has mentioned anything regarding R14.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-25 · tag F0571 — isolated
    Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to inform residents of their monthly personal funds amount and failed to distribute residents personal fund monies monthly. This failure affected three of three residents (R8, R9, R10) reviewed for personal funds. The findings include:On 9/22/2025 at 2:03 pm, R8 stated she (R8) is not aware why she was not receiving her monthly sixty dollars from the trust fund. R8 stated V8 her nephew is the power of attorney over her healthcare, and she did not authorize V8 to have power of attorney over her finances. R8 stated the facility never notified her (R8) that the facility was giving V8 her monthly trust fund money. R8's Minimum Data Set Section C dated 9/2/2025 documents, in part, a BIMS (Brief Interview Mental Status) Score of 8 which is indicative of a moderately impaired cognition. R8's Social Security statement dated 3/2024 documents; in part, [NAME] is R8's representative payee. R8's money order receipts dated 9/3/2025 documents a payment of one hundred…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-03 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews the facility failed to follow their elopement policy to report an elopement that resulted in R1 eloping from the local emergency and not being located by the facility until a day later to Illinois Department of Public Health, for one [R1] of three residents reviewed for elopement in a total sample of three residents. Findings include:R1's clinical record indicates in part: R1 was admitted on [DATE], with the following medical diagnoses but not limited to non-Hodgkin lymphoma, schizoaffective disorder, syncope and collapse, tremors, convulsions, major depression, essential hypertension, and anxiety disorder. R1's minimum data set [MDS] Brief Interview Mental Status Score Indicates R1 is cognitively intact, alert, and oriented x3.Facility's appointment book:R1 was scheduled for follow up appointment at a cancer clinic withV5 [Restorative Certified Nurse Aide/Escort]. The appointment time was 9:30 AM.R1's Emergency Department Notes, documented in part:R1 was signed in to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews the facility failed to provide adequate supervision for 1 [R1] of three residents who is an elopement risk. This failure resulted in R1 eloping from the emergency department and not being located by facility staff until 06/27/2025. Findings Include,R1's clinical record indicates in part: R1 was admitted on [DATE], with the following medical diagnoses but not limited to non-Hodgkin lymphoma, schizoaffective disorder, syncope and collapse, tremors, convulsions, major depression, essential hypertension, and anxiety disorder. R1's minimum data set [MDS] Brief Interview Mental Status Score Indicates R1 is cognitively intact, alert, and oriented x/times3.Facility's appointment book:R1 was scheduled for follow up appointment at a cancer clinic with V5 [Restorative Certified Nurse Aide/Escort]. The appointment time was 9:30 AM.R1's Emergency Department Notes, documented in part:R1 was signed in to the emergency room on 6/27/25, at 12:00 PM. At 12:10 PM, R1 had an EKG…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-20 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and records review, the facility failed to follow their policy on weights and pressure ulcer measurements for one (R1) resident of three reviewed. Findings include: R1's Electronic Medical records and current face sheet document R1 was admitted to the facility on [DATE], with medical diagnoses that include but not limited to peripheral vascular disease, unspecified, pressure ulcer of sacral region, stage 4, unspecified severe protein-calorie malnutrition, pneumonia, unspecified organism, pleural effusion, not elsewhere classified, other psychoactive substance abuse with intoxication, unspecified. R1's MDS (Minimum Data Set) section C -Cognitive functions dated [DATE], documents R1's Brief Interview for Mental Status (BIMS) as 15/15 indicating R1's cognition is intact, and MDS section GG-Functional abilities documents R1 requires Substantial/maximal assistance/dependent on staff for activities of daily living (ADL) care. On 04/19/2025, at 12:34 PM, V4 (Wound Nurse-LPN) stated R1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-04 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one (R2) of three residents reviewed for quality of care received appropriate care and management for the diagnosis of diabetes, by failing to monitor R2's blood sugar levels upon admission and failing to provide continuity of care through medication administration in a total sample of six residents. Findings include: According to R2 face sheet, R2 admission date is 2/11/2025. R2 has diagnoses that include but are not limited to type 2 diabetes mellitus; acute and chronic respiratory failure with hypoxia and hypercapnia; chronic obstructive pulmonary disease; heart failure; chronic kidney disease, stage 4. R2 care plan reads in part: Resident has the potential for hypo/hyperglycemic reactions secondary to diagnosis of diabetes mellitus, initiated 2/12/2025. 4/3/25, at 1:32 PM, V6 (Licensed Practical Nurse) stated for blood sugar checks, we go by the MAR (medication administration record), what the doctors order. They are usually taken before meals. We do have some residents that get checks four times daily because…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 48 citations
  • Potential for harm · D2025-03-05 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon interview and record review the facility failed to follow policy procedures and failed to develop a comprehensive care plan for one of three residents (R4) reviewed for abuse. Findings include: On 2/20/25, the State Agency received allegations that V7 (Certified Nursing Assistant) has been having an intimate relationship with R4 for the past two months, and this is abuse. R4 was admitted to the facility on [DATE]. R4's comprehensive care plan (received 2/26/25) excludes risk for abuse. On 2/26/25 at 11:32am, surveyor inquired when comprehensive care plans are developed V3 (ADON/Assistant Director of Nursing) stated The initial is on new admission. [R4 was admitted roughly 5.5 months ago]. On 3/3/25 at 12:27pm, surveyor inquired if R4 has an abuse care plan V3 reviewed R4's electronic medical records and responded I (V3) just see that he's (R4) an identified offender. I don't really see a care plan that he's at risk for abuse. Surveyor inquired if abuse should be included in resident care plans due to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-05 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon record review and interview the facility failed to follow policy procedures and failed to review/revise comprehensive care plans for two of four residents (R1, R5) reviewed for falls and pass privileges. Findings include: On [DATE], the State Agency received allegations concerning resident medical records not being updated to reflect current condition. On [DATE] at 11:32am, surveyor inquired when care plans are required to be reviewed and/or revised V3 (ADON/Assistant Director of Nursing) stated It's every 3 months and if it's a change or something new comes up. R1's care plans include the following: ([DATE]) Risk for falls, Goal Target Date: [DATE] [expired 2.5 months ago]. ([DATE]) Resident has been evaluated to be placed on a level one of the behavioral health pass program, Goal Target Date: [DATE] [expired 2.5 months ago]. On [DATE] at 12:01pm, surveyor inquired about concerns with R1's ([DATE]) fall care plan V3 (ADON) reviewed R1's electronic medical records and stated, I actually don't see…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-04 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to follow their abuse policy for one resident (R1), out of three residents reviewed abuse. This failure resulted in R1 falling to the floor during a behavior episode when a staff member who was not appropriately trained on Crisis Prevention Interventions (CPI) attempted to assist with the behavior. Finding Include: R1's care plan reads: R1 has difficulties managing her anger/frustration as evidenced by verbal and physical aggression. During periods of increased agitation, move resident to a quiet location, and intervene as appropriate. 10/26/2024 08:40 R1 Behavior Note Text reads: Writer witness resident grab food rack from staff and shove and throw (it) down, at her, and other residents in facility. Writer responded asking resident to calm down, attempting to redirect. Resident then refused and said, you can't touch me, and you will be next if you don't shut up talking to me. Resident then walked east and around towards room shouting, stop talking to me. 10/26/2024 14:14 R1 Nurses Note Text reads: resident was exhibiting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-08 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide special eating equipment and appropriate assistance for one (R3) resident out of three residents reviewed, in a total sample of three residents. This failure has the potential to affect the resident's ability to maintain or improve their ability to eat or drink independently. Findings include: R3's current face sheet documents R3 is a [AGE] year-old individual admitted to the facility on [DATE] and has diagnoses not limited to: hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, dementia in other diseases classified elsewhere, muscle weakness (generalized). On 11/06/2024, 12:16 PM, R3 in dining room using her left-hand appears having difficulty grabbing food off the plate with a spoon. Observed dropping food off the spoon as she lifted to feed herself slowly. On 11/06/2024, 12:20 PM, R3 sitting in dining room not eating. Staff preparing meal trays, cook serving the meal plates, CNAs (certified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-08 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain medical records for one resident (R1) in accordance with its policy and accepted professional standards of practices that are complete and accurately documented. This failure affects one of three residents reviewed for records, in a total sample of three residents. Findings include: During record review of R1s' electronic health record on 11/06/2024, at approximately 1:30 PM, R1s' most recent community survival assessment dated [DATE], documents that R1 is not capable of unsupervised outside pass privileges at this time. R1s' community survival skills assessment dated [DATE] and signed by V29 (Behavioral Health Counselor/BHC), documents that R1 is not sufficiently oriented and coherent affording her the potential for independent pass privileges. R1s' assessment also documents that R1 is not capable of unsupervised outside pass privileges. Surveyor requests a copy of R1s' most recent community survival assessment from V7 (Director of Behavioral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide the fall prevention interventions as stated in the care plans for residents with Dementia who are also at risk for falls. This failure has the potential to affect 4 residents, R8, R9, R10, and R11, reviewed for proper footwear as a fall prevention intervention. Findings include: On 10/9/24 between 10:45am and 10:55am during observation on the fourth floor, the following were observed: R11 was observed walking in the hallway and by the nursing station with red socks that are smooth on the bottom; V5(Memory Care Director) stated She's supposed to wear non-skid socks. R10 was observed in the day room in the wheelchair with black socks that are smooth on the bottom. R9 was observed in the day room with grey socks that are smooth on the bottom. R8 was observed in the day room sitting with other residents at the table with socks that are smooth on the bottom. The surveyor inquired about R8, R9, and R10, from V14 (CNA/Certified Nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-10 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that the large community shower room on the fourth floor East-Wing is maintained in a sanitary manner free of drain/sewer back-up. This failure has the potential to affect all 37 residents on the fourth floor East-Wing. Findings include: On 10/7/24 at 10am after the entrance conference, V1(Administrator) presented the census that shows as follows: Fourth Floor Unit A - 19 residents; Fourth Floor Unit B - 18 residents; total of 37 residents on the East wing of the fourth floor. On 10/7/24 at 10:40 am, with V10 (Assistant Director of Nursing), observed the East-Wing Community shower room with a wet towel covering the black liquid oozing out of the drain. Surveyor inquired from V10 if it was okay to have the drain like that; V7 stated They used the towel to cover it because they could not use it. I will notify maintenance. The Maintenance logbook did not document anything about the clogged shower room floor drain. On 10/9/24 at 11:22am, V12 (Maintenance Director) stated Somebody told me about it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-23 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to provide effective pest control for seven [R1, R2, R6, R7, R8, R9, R10] residents in the sample of 10. These failures have the potential to affect all 51 residents residing on the third floor. Findings include, On 8/20/24 at 10:20 AM R2 stated, I came to this facility because at my old facility, the staff was abusing me there too, and they stole my money. When I came here on 7/1/24, I moved into my room there was bugs crawling over me, the bed and privacy curtain. I told the nurse about it the next morning. I was in the day room, and someone came to me and said, 'you have to move to another room it has to be fumigated for bugs.' I was so embarrassed with my peers staring at me like I was nasty. I did not bring any bugs with me; the bugs were already here. On 8/20/24 at 10:48 AM, R6 stated, I been here since 2021. I know R2. I eat all my meals and participate in activities in the day room, but I keep getting bed bugs in my room. This is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-20 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to ensure a resident's mammogram, ultrasound appointment refusal was addressed and failed to ensure further attempts to reschedule the appointment for 1 (R2) of 3 residents reviewed for Quality of Care. Findings Include: R2 was admitted to the facility on [DATE] with diagnoses not limited to Chronic Sinusitis, Asthma, Constipation, Heartburn, Urinary Incontinence, Pain, Insomnia, Essential (Primary) Hypertension and Schizoaffective Disorder. R2's MDS (Minimum Data Set) BIMS (Brief Interview for Mental Status) score is 15 indicating intact cognitive response. Transfer paperwork from previous facility dated 05/14/24 02:46 PM document in part: R2 complained of a lump under the left breast. Order given to do ultrasound of left breast. 9:01 PM performed ultrasound to left breast. 05/16/24 4:20 PM R2 has left breast US (ultrasound) which found 4.9 x 4.0 x 3.7 cm (centimeter) hypoechoic solid tumor mass with intralesional mild vascular doppler signal, highly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-13 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to administer medications as ordered by the physician and failed to document the reasons for not administering medications as ordered. These failures affected 5 residents (R1, R2, R3, R4, and R5) of 5 residents, reviewed for medication administration, missed medications, and documentation of medications not given. Findings include: On 6/12/24 at 10:45am, R1 was observed in bed and interviewed regarding his missed medications. R1 stated that a few times, the nurse did not give him his medications. R1 explained that each time he was not given his medications, the nurse gave reasons like the computer was down, the medication was not available, or she could not find the keys. R1's BIMS (Basic Interview for Mental Status) dated 5/9/24 shows a score of 15 (Cognitively Intact.) On 6/12/24 at 12:05pm, V2 (Director of Nursing) presented the MAR (Medication Administration Records) and POS (Physician Order Sheets) for R1-R5 for May 2024. The MARs had several missing entries that were blank without any chart codes. The physician orders…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-31 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to store food in accordance with professional standards for food service safety and sanitation, failed to utilize measuring utensils when mixing ingredients, failed to follow the recommended portion size for the menu, and staff failed to wear hair restraints (e.g., hairnet, hat, and/or beard restraint) to prevent hair from contacting food. This has the potential to affect all 180 residents in the facility. On 5/28/2024 at 9:30AM surveyor arrived at facility. Conducted kitchen observation observed one cook, four dietary aides and a dietary manager. V17 observed without hair net while preparing food in food designated areas. Surveyor notified staff of inspection. V8 reminded V17 she needed a hair restraint on. On 5/28/2024 at 9:35AM surveyor observed in main fridge, one crate with six cartons of eight-ounce carton of milk with no expiration date or used by dates labeled. On 5/28/2024 at 9:37AM surveyor observed expired potato salad with receive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-31 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide adequate staffing for one out of four floors of the facility. This failure affects all the residents that reside on the second floor. Findings include: On 05/30/2024, at 10:57 AM, V28 (Staffing Coordinator) stated, The facility has a total of five nurses on each shift. There is at least one RN (Registered Nurse) for the morning. There are a total of fifteen aides a day. Aides work eight-hour days. Nurses work twelve-hour days. Fourth floor has four aides every day, including weekends. One nurse on the fourth floor. Third floor has two aides. One nurse on the third. Second floor has two nurses and six aides. The second flood is my highest acuity floor. First floor is one nurse and two aides. Nursing staff is based on the census and acuity. We replace call offs. I am here at 6:00 AM. I have a phone 24 hours a day, seven days a week. I try to get someone to stay over or get someone to come in when there is a call off. The restorative nurses can work, and restorative aides can also work. Holidays I try to over staff.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-31 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to administer resident's prescribed medications in a timely manner according to the physician orders. This failure affects twelve (R63, R65, R68, R71, R83, R86, R107, R131, R134, R135, R143, R159) residents in a total sample of 35 residents. Findings include: On 05/28/2024 at 9:29AM, surveyor located on the first floor of the facility with V3 (Registered Nurse/RN). V3 states to surveyor that she was scheduled to start her shift at the facility at 7:00AM. V3 states she started her shift at the facility today at approximately 8:20AM. V3 states she began administering medications to residents at approximately 9:00AM. On 05/28/2024 at 10:09AM, V3 states that she is running a little behind and the resident's electronic medication administration record/eMAR will now turn red in color for resident's medication. V3 states the red color on the resident's eMAR will turn red to indicate that the medication to be administered is considered late. V3 states the time frame to administer resident's medication is one hour before…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-31 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to a.) ensure that multi-use blood pressure cuff devices and pulse oximeters were properly cleaned and disinfected in between resident use for ten (R12, R20, R27, R29, R83, R98, R124, R126, R159, R161) residents, b.) ensure that its staff follow the facility's policy to demonstrate proper hand hygiene while performing peri-care to one resident (R14), and c.) post a contact isolation precaution sign for one resident (R157) identified as having a physician order for contact isolation precautions in a total sample of 35 residents reviewed for infection control. Findings include: On 05/29/24 9:49 AM R14 agreed for surveyor to observe V15 (CNA) provide peri-care to R14. V15 cleaned R14's peri-area. V15 proceeded to apply a new brief on R14. V15 gently moved R14's right leg over his left leg to turn on his left side. V15 turned R14 back on his back, V15 secured brief. V15 applied oil on R14's arms, legs. Then V15 proceeded to cover R14 with towel,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-31 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the resident's call light device was within reach for two residents (R14, R17) reviewed for environment/accommodations of needs in a total sample of 35 residents. This failed practice placed the resident at risk for not being able to call for help, if needed. Findings include: On 05/28/24 10:54 AM observed R17 in bed lying down, head of bed elevated, observed with limited movement to her right arm, noted slightly contracted. R17 states that she has had a history of bad strokes. Surveyor observed R17 's call light under her right arm, on her lower right side of her stomach. Surveyor questioned resident if she can reach her call light, observed R17 attempt to reach the call light with her left hand. R17 observed having difficulties attempting to reach her call light. Resident states that she is unable to reach it because she states that she doesn't have the strength. R17 states that this is not the first time that she is unable to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-31 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to refer two residents with newly evident or possible serious mental disorders to the appropriate state-designated authority for review. This failure affects two of two residents (R58 and R88) reviewed for PASSR (Preadmission Screen and Resident Review) in a total sample of 35 residents. Findings include: R88 is a [AGE] year-old man. R88's face sheet lists R88's diagnosis as bipolar disorder. R88 was admitted to the facility on [DATE]. R88's OBRA (Omnibus Budget Reconciliation Act) initial screen dated 08/17/2020. The screen notes that there is not a reasonable basis for suspecting MI (Mental Illness). PASRR (Preadmission Screen and Resident Review) Outcome Explanation Notice dated 08/16/2022, notes R88 does not need more screening unless you have a serious mental illness or experience a significant change in treatment needs. R88 was diagnosed with bipolar disorder 07/21/2023. On 05/30/2024, at 12:11 PM, V9 (Psychosocial Coordinator) stated, When a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-31 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide showers to a resident who is unable to maintain good personal hygiene. This failure affects one of three residents (R174) reviewed for activities of daily living in a total sample of 35 residents. Findings include: R174 is a [AGE] year-old female resident. R174's face sheet notes medical diagnoses as pressure ulcer of sacral region stage four, pressure ulcer of right heel stage 3, pressure ulcer of other site stage 3, dementia, Alzheimer's disease, high blood pressure, visual disturbance, and wasting syndrome. R174's MDS (Minimum Data Set) dated 04/04/2024, notes R174 is not alert. R174's MDS also notes that R174 requires substantial/maximal assistance with showers and bathing R174. R174's care plan notes R174 has an ADL (activity of daily living) functional performance deficit with decreased functional ability. Staff must assist with ADL tasks as needed and assist with personal hygiene as needed. R174 demonstrates impaired cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-31 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to document catheter changes for a resident that requires an indwelling catheter. This failure affects one (R174) of three residents reviewed for catheters in a total sample of 35 residents. Findings include: R174 is a [AGE] year-old female resident. R174's face sheet notes R174's diagnoses as pressure ulcer of sacral region stage four, pressure ulcer of right heel stage 3, pressure ulcer of other site stage 3, dementia, Alzheimer's disease, high blood pressure, visual disturbance, and wasting syndrome. R174's MDS dated [DATE], notes R174 is not alert. R174's care plan notes R174 has an ADL (activity of daily living) functional performance deficit with decreased functional ability. Staff must assist with ADL tasks as needed and assist with personal hygiene as needed. R174 demonstrates impaired cognitive functioning related to Alzheimer's disease dementia. On 05/28/2024, at 11:21 AM, R174 was seen in bed with a catheter. R174's urine was very…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-31 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medications were administered as ordered by the residents' physician for one (R83) resident in a total sample of 35 residents. Findings Include: On 05/28/2024 at 9:29AM, surveyor located on the first floor of the facility with V3 (Registered Nurse/RN). V3 states she is unable to locate R83's medications in the medication carts. V3 is observed opening and closing drawers and searching in both medication carts on the first floor. V3 states she will have to call the pharmacy to inquire about R83's medications. On 05/28/2024 at 10:21AM, V3 is observed calling the facility's contracted pharmacy and places the call on speaker. Pharmacy representative states to V3 that R83 has experienced a loss of insurance and R83's medications cannot be shipped to the facility due to insurance issues. Pharmacy representative states to V3 that R83 should be enrolled in a Medicaid insurance plan. Pharmacy representative states to V3 that the pharmacy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-31 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, facility failed to follow their policy to ensure medications that are outdated are to be immediately removed or disposed, for 2 (R54 and R81) out of three residents reviewed for medication storage and labeling in the sample of 35. Findings include: On 05/28/2024 at 11:00 AM, surveyor observed the medications on cart #1 and cart #2 on 3rd floor. V5 (Licensed Practical Nurse) stated that she is the only nurse on the 3rd floor, and she manages Cart #1 and Cart #2. On cart #1 surveyor observed a budesonide formoterol fumarate dihydrate inhaler for R54. There was a label on the inhaler which stated when the medication was first given and when it is expired. The label on the inhaler had written on it that the date opened was 2/13/2024 and date the date expired was 5/13/2024. On 05/28/2024 at 11:05 AM, surveyor asked V5 what do these two dates mean. V5 stated that those are the dates when the medication was opened and first given and when it expires. V5 stated that the date that the inhaler for R54 was opened on 2/13/2024 and it expired on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-31 · tag F0809 — failed to serve meals on a reasonable schedule — isolated
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and records review, the facility failed to provide a meal to one (R85) of five residents reviewed in sample of 35. This failure resulted in R85 experiencing hunger. Findings include: R85's current face sheet documents R85 is a [AGE] year-old individual with medical conditions that include but not limited to: End stage renal disease, hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting left non-dominant side, displaced fracture of shaft of second metacarpal bone, left hand, subsequent encounter for fracture with routine healing, history of falling, type 2 diabetes mellitus without complications. R85's MDS (Minimum Data Set) dated [DATE], documents R85 has a BIMS score of 15/15, indicating R85 has intact cognation, MDS section GG -Functional Abilities and Goals documents R5 needs supervision or touching assistance and partial to moderate assistance with Activities of Daily Living (ADL) care. On 5/28/2024 at 11:35am, R85 was observed in her room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-23 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based upon record review and interview the facility failed to revise care plans with appropriate interventions for three of three residents (R1, R2, R3) reviewed for falls. Findings include: On 5/21/24 at 1:32pm, surveyor inquired about resident fall prevention interventions (post fall). V10 (Restorative Nurse) stated We want to put in an intervention based off of what we observed to prevent this from happening again or prevent injury. The intervention is in the care plan, we update the care plan. The facility fall log affirms R1 fell on 4/12/24. R1's (4/5/24) care plan states resident is at risk for falls. Interventions: (4/12/24) Send resident to hospital for further evaluation and treatment status/post fall. On 5/21/24 at 1:43pm, surveyor inquired about R1's (4/12/24) fall. V10 stated While she (R1) was in the room and provided ADL (Activities of Daily Living) care, she had a fall. She was injured, she hit her head. Surveyor inquired if R1's care plan interventions were revised on or about (4/12/24) V10 responded Yes and affirmed that Send resident to hospital for further…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-22 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record reviews the facility failed to provide a safe, clean, comfortable, and homelike environment and maintain a sanitary, orderly, and comfortable interior for two residents (R7, R11) of 3 residents reviewed for clean, sanitary, and homelike environment. Findings include: On 3/19/2024 at 10:32am, Surveyor team smelled odor coming from a room on unit four upon arrival to unit. Observed large yellow urine stain on the floor under bed two and three of R11's room. In R11's room, observed (R11) bed with three urinals, two on bedside table and one on dresser. R11 was laying down on low bed with walker at bedside. R11 alert and verbally responsive. On 3/19/2024 at 12:37pm R7 observed leaving dining room area to her room. R7 approached room and started yelling my bed not made up, the other beds are made and there is boo boo on my floor. I can't get to the bathroom with this on my floor. Observed dried feces on floor in R7 room extended from beds to the door. R7 informed V6(restorative aide). Observed V6 trying to clean the feces up with sanitation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record reviews the facility failed to provide the necessary care and services to ensure that a resident who is unable to carry out activities of daily living (ADLs) receives the necessary services to maintain good nutrition, grooming, oral and incontinent hygiene care affecting one resident (R8) out of three residents reviewed for incontinent care. Findings include: On 3/19/2024 at 11:00am observed R8 on fourth floor dementia unit inside the dining room sitting in his wheelchair at the table with safety harness on. R8 observed talking to self and speaking to individuals as they walked by. R8 was yelling, I got to go to the bathroom. R8 noted with catheter tube and privacy bag connected to wheelchair. R8 continue to have conversations to himself and saying I have to go pee. On 3/19/2024 at 11:00am-11:56am observed. R8 continued to ask for assistance to the bathroom. V6 (restorative aide) then came to the dining room were R8 was siting and removed him. V6 notified V7 (certified nursing assistant/CNA), and they took R8 to his room. On 3/19/2024 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-22 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify physician of x-ray result revealing right hip fracture immediately. This failure affected one (R2) of 3 residents reviewed for resident injury. The findings include: R2's health record documented admission date of 5/24/23 with diagnoses not limited to Malignant Neoplasm of Liver, Pressure Ulcer of Sacral Region Stage 4, Pressure Ulcer of Left Elbow Stage 3, Xerosis Cutis, encounter for palliative care, Gastro-Esophageal Reflux Disease without Esophagitis, Unspecified Fracture of Right Femur, Subsequent Encounter for Closed Fracture With Routine Healing, Urinary Tract Infection, Hyperkalemia, Hypo-Osmolality And Hyponatremia, Acute Kidney Failure, Cardiac Arrest, Elevation of Levels of Liver Transaminase Levels Transaminitis, Altered Mental Status, Hypotension, Acute Respiratory Failure with Hypoxia, Tachycardia. R2 is under hospice care since admission. On 9/19/23 at 10:51 am observed R2 lying in bed, alert and verbally responsive, lying on his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-22 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility failed to ensure complete medical records by failing to have weights and wound treatments charted for two (R2, R3) out of a total sample of 11 residents. Findings include: R3's July 2023 Treatment Administration Record (TAR) documents in part an order to cleanse R3's sacral wound with normal saline then apply foam daily and as needed. Blank charting/no charting for 7/6, 7/7, and 7/10. July 2023 TAR also documents in part an order for Medihoney Wound/Burn Dressing Paste (Wound Dressings) Apply to sacrum topically everyday shift for [wound care] after cleansing with [normal saline] and applying MediHoney and adaptic or calcium alginate then cover with foam dressing. Blank charting for 7/16 and 7/17. Additional order documents in part Optifoam Gentle Ex 6 X 6 External Apply to sacrum topically every day shift for [wound care] cleansing with [normal saline] and applying MediHoney and adaptic or calcium alginate. Blank charting for 7/16 and 7/17. Attempted telephone interviews with V42 (Former Wound Care Coordinator) on 9/20/2023 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-16 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to follow the residents' comprehensive care plan to ensure their call lights were within easy reach for 4 (R4, R16, R22, R317) of 4 residents reviewed for call lights in a total sample of 32 residents. Findings Include: On 6/13/23 at 10:54 AM, R16 was sitting on the side of R16's bed. R16 stated that R16 is legally blind and only see movements. R16's call light was observed on the floor by R16's bed and not within reach of R16. R16 stated that R16 goes up to the nurse's station when help is needed. R16 stated, I don't know where it is. At 11:21 AM, R317 lying in bed alert and able to verbalize needs. R317 stated that R317 is new to the facility and just came from an acute hospital for rehabilitation. R317 stated, I don't know. I don't have a call light, since I came here. I can't call for help. Observed R317's room and only found a call light connected to the wall in the bathroom but nothing by R317's bed. At 11:27 AM, V5 confirmed that R317…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-06-16 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to follow policy and procedures for advance directives by not addressing on the resident's care plan for one (R96) resident. The facility also failed to ensure in obtaining physician order for five (R1, R53, R96, R152, R155) of five residents. These failures can potentially affect 5 residents in a sample of 32 reviewed for advance directives. Findings include: R152 admission date was on [DATE] with diagnoses not limited to Hemiplegia and Hemiparesis following cerebral infarction affecting right dominant side, Essential Hypertension, Type 2 diabetes mellitus, Anemia, Vitamin D deficiency, Hyperlipidemia, Ataxia, Cocaine abuse. R155 admission date was on [DATE] with diagnoses not limited to Malignant neoplasm of connective and soft tissue of thorax, Chronic and other pulmonary manifestations due to radiation, Encounter for antineoplastic chemotherapy, Type 2 Diabetes Mellitus, Anemia, Long term use of systemic steroids, Vitamin D deficiency, Elevated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-16 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to revise 4 (R1, R96, R155, R267) of 5 residents' comprehensive care plan to address their current psychotropic medications use in a sample of 32 reviewed for psychotropic medications. Findings Include: R1's clinical records show an admission date of 5/24/06 with listed dx not limited to schizoaffective disorder, type 2 diabetes mellitus, heart failure, and anxiety disorder. R1's physician order sheet (POS) shows R1 is taking scheduled psychotropic medications Haloperidol, Sertraline, and Quetiapine. R1's Quarterly Minimum Data Set (MDS) assessment dated [DATE] shows R1 received antipsychotic, antianxiety, and antidepressant medications. R1's comprehensive psychotropic care plan date initiated on 6/9/22 does not address R1's current psychotropic medications use. The care plan focus reads, R1 is receiving anti-anxiety medication Buspirone, anti-depressant medication Doxepin and anti-psychotic medication Haldol, to manage symptoms related to a diagnosis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record reviews, the facility failed to follow smoking assessment and safety protocol policy and procedure by not developing a care plan for one (R72) resident and not evaluating residents who smoke on a quarterly basis for five (R30, R72, R113, R116, R152) residents. These failures can potentially affect five (R30, R72, R113, R116, R152) of five residents reviewed for smoking in the sample of 32. The findings include: R30 admission date was on 10/11/21 with diagnoses not limited to Unspecified protein-calorie malnutrition, Alcohol abuse, Unspecified Asthma, Disorder of kidney and ureter, Vitamin D deficiency, Hypertensive chronic kidney disease, Anemia in chronic kidney disease, Solitary pulmonary nodule, Tobacco use, Essential hypertension, Bilateral age-related cataract. R72 admission date was on 3/22/23 with diagnoses not limited to Cerebral infarction due to embolism of bilateral anterior cerebral arteries, Low back pain, Essential hypertension, Atherosclerotic heart disease, Embolism and thrombosis of unspecified artery, Hyperlipidemia,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-06-16 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility failed to follow their policy by not obtaining consents for psychotropic use prior to initiating the medications and failed to limit as needed psychotropic medications to 14 days for 4 (R96, R108, R133, R267) out of 5 residents reviewed for unnecessary medications. Findings include: On 06/13/2023 at 12:26 PM, Reviewed R96's physician order sheets. R96 had an order for RisperiDONE ordered 05/02/2023. R96's Medication Informed Consent Form for Risperidone has a date of 06/14/2023 4:30 PM. Facility did not provide a consent dated for when medication was ordered. On 06/13/2023 at 12:50 PM, Reviewed R108's physician order sheets. R108 had orders for QUEtiapine ordered 06/01/2023 and OLANZapine every 6 hours as needed for agitation ordered 4/19/2023 with an end date of Indefinite. R108's Medication Informed Consent Forms for Quetiapine and Olanzapine have a date of 06/15/2023 10:00 AM. Facility did not provide consents dated for when the medications were ordered. On 06/14/2023 at 9:30 AM, Reviewed R108's progress notes. No behavioral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-16 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure insulin pens were stored properly to prevent cross contamination in 2 of 4 medication carts reviewed for medication storage and labeling. Findings Include: On 06/14/23 at 12:15 PM the third-floor East medication cart was checked with V5 (Licensed Practical Nurse). Six Insulin pens were observed stored in a Styrofoam cup without bags in the medication cart drawer. R76 Order dated 04/24/23 document: Lantus Solostar Solution Pen-injector 100 UNIT/ML (Milliliters) (Insulin Glargine) Inject 53 unit subcutaneously at bedtime. Insulin pen observed in the medication cart reads: Lantus Solostar Solution Pen-injector 100 UNIT/ML (Insulin Glargine) Inject 50 unit subcutaneously twice a day. R76 Order dated 06/12/23 document Humalog KwikPen Subcutaneous Solution Pen-injector 100 UNIT/ML (Insulin Lispro) Inject 14 unit subcutaneously with meals. Insulin pen observed in the medication cart reads: Humalog KwikPen Subcutaneous Solution Pen-injector 100 UNIT/ML (Insulin Lispro) Inject 10 unit subcutaneously three times…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-16 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to serve foods under sanitary conditions by not ensuring serving utensils were sanitized before using to serve foods to the residents. This failure affected all 46 residents on the third floor receiving regular textured diet. Findings Include: On 6/13/23 at 12:19 PM, during dining observation on the 3rd floor for lunch, observed V9 (Dietary Aide) dropped three serving utensils on the floor. V9 picked them up and washed them briefly with soap and water at the nearby handwashing sink. V9 set the three wet serving utensils aside for approximately one minute and then placed one of the serving utensils in the plain pasta container and the other two serving utensils in the salad containers. V9 then started serving the residents the salads using the un-sanitized serving utensils. On 6/14/20 at 11:07AM, interviewed V6 (Food Service Supervisor) and stated that all dishwares are supposed to be sanitized before use. V6 stated that V6 expects that all dietary staff should sanitize all dishwares and utensils first before…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-16 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility. [A] the facility failed to follow their infection prevention and control policy when staff entered the room of one [R146] of two [R22] on transmission-based precautions without wearing the appropriate personal protective equipment (PPE) [B] failed to have Enhanced Barrier Precautions signage, have available and accessible Personal Protective Equipment (PPE), and wear PPE during high-contact resident care activities for one (R154) resident who had a urinary catheter and [C] failed to ensure the glucometer and reusable medical equipment was cleaned and disinfected between resident use. This failure has the potential to affect 6 (R22, R33, R67, R75, R91, R136) out of 7 (R97) residents reviewed during medication administration. Findings include, On 06/13/23 10:45 AM, R146 was resting in bed. Observed V8 [Social Service Director] walked directly into R146's room without applying any PPE and touched R146's linen as he spoke to R146. V8 exited the room without handwashing or using alcohol. On 6/13/23 at 10:47 AM, V8 stated, I…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-16 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to follow their policy and provide discharge instructions to a resident (R166) who chose to discharge Against Medical Advice (AMA) who was reviewed for discharge in a sample of 32. Findings include: R166 was admitted to the facility on [DATE] with diagnosis not limited to Essential (Primary) Hypertension, Dependence on Renal Dialysis, History of Falling and Asthma. Document titled Against Medical Advice (AMA) Form: Release from Responsibility for Discharge signed and dated 05/08/23. Progress note dated 05/08/23 document in part: Late Entry: MD (Medical Doctor) notified resident discharge AMA. There was no additional information documented in the Electronic Medical Records. 06/15/23 at 08:18 AM V2 (Assistant Administrator) stated VR166 will not have a discharge summary or assessment because R166 left AMA. It was not a proper discharge. 06/15/23 at 10:56 AM V15 (Licensed Practical Nurse) stated I was the nurse on duty when R166 left AMA. R166 woke up and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure an air mattress used for pressure reduction was on the correct settings, for 1 (R22) of 3 (R4, R85) residents reviewed for pressure ulcers, in a sample of 32. Findings Include: R22 has diagnosis not limited to Respiratory Failure, Chronic Obstructive Pulmonary Disease, Type 2 Diabetes Mellitus, Tachypnea, Hemiplegia and Hemiparesis Following Cerebrovascular Disease Affecting Right Dominant Side and Diaper Dermatitis. R22 weights dated 06/08/23 document: 120.0 Lbs. (pounds), 05/25/23 119.8 Lbs., 05/18/23 119.2 Lbs. and 05/11/23 120.8 Lbs. Care plan document in part: Actual alteration in skin integrity, sacrum, right buttock, right arm cast, Hx (history) of pressure ulcer R ischium, L Hip Date Initiated: 03/25/23. Interventions: Pressure reduction foam mattress or pressure redistribution support (low air or alternation air) in bed Date Initiated: 05/25/23. On 06/13/23 at 11:20 AM Entered R22 room and observed R22 laying in the bed on a low air loss mattress. The low air loss mattress setting was observed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-16 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to perform appropriate hand hygiene practices when providing catheter care, handle the catheter bag and tubing in accordance with infection control standards of practice, and provide complete catheter care in a timely manner for 1 (R154) resident out of a total sample of 32 residents reviewed for improper nursing care. Findings include: R154 is a resident of the facility. R154's face sheet documents in part medical diagnoses of benign prostatic hyperplasia and retention of urine. R154's comprehensive care plan contains a focus initiated on 05/04/2023 that documents in part R154's need to use a suprapubic catheter related to benign prostatic hyperplasia. Interventions initiated 05/04/2023 document in part: Catheter care per orders, Position collection bag below the level of the bladder, and Provide catheter care. R154's physician order sheets document in part: Catheter: Indwelling urinary catheter care daily and PRN [as needed]. On 06/13/2023 at 10:46 AM, R154 was sitting up in a wheelchair in the day room.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-16 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to a.) ensure oxygen tubing was labeled and stored to prevent contamination for 2 (R4, R67) of 2 residents and b.) ensure a resident received the correct oxygen flow rate for 1 (R67) resident in a sample of 32. Findings Include: R67 has diagnosis not limited to Type 2 Diabetes Mellitus, Pneumonia Due to Streptococcus Pneumoniae, Acute Respiratory Distress Syndrome, Acute Respiratory Failure with Hypoxia and Dependence on Supplemental Oxygen. Order Summary Report dated 06/14/23 document in part: Respiratory: Oxygen per nasal cannula @ 4 liters per minute continuous every shift for respiratory symptoms. R4 was admitted to the facility on [DATE] with diagnosis not limited to Chronic Kidney Disease, Chronic Pulmonary Emboli, Mood (Affective) Disorder, Contracture of Muscle Unspecified Site, Muscle Weakness (Generalized), Encounter for Palliative Care, Protein Calorie Malnutrition, non - Pressure Chronic Ulcer of Unspecified Part of Left leg with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-16 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure a resident was free from a significant medication error related to insulin administration for 1 (R97) of 6 (R22, R33, R67, R75, R136) residents reviewed for medication administration. Findings Include: R97 has diagnosis not limited to Type 2 Diabetes Mellitus and Morbid Obesity On 06/14/23 at 12:00 PM V5 (Licensed Practical Nurse) stated R97 blood glucose was 350 and she will receive 10 units of insulin. V5 retrieved the Novolin R Injection Solution 100 UNIT/ML (Milliliters) (Insulin Regular (Human)) and applied a needle to the insulin pen. V5 proceeded to R97 room setting the insulin pen at 10 units. V5 injected the insulin into R97 right upper arm. V5 stated I prime the needle the first time using the insulin pen but when I use it again, I usually don't prime it. I thought holding the insulin pen against the skin is the reason that you get the right amount of insulin. An air bubble was observed in the insulin pen. Upon priming the needle, V5 did not see any insulin at the tip of the needle. After…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-08-24 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure Nurse Staffing information was posted daily and failed to ensure the Nurse Staffing information was accurate. These failures affected all residents residing in the facility. Findings include: On 8/21/2022 the facility census was 167 residents. On 8/21/2022 at 9:04am surveyor observed the Nurse Staffing posted in front of the receptionist window with a date of 8/18/2022, there was no daily staffing sheet posted for 8/21/2022. At about 12:40pm surveyor observed the Nurse Staff sheet with a date of 8/18/2022 and surveyor inquired from V10 (Receptionist) about how often the Staffing sheet is changed. V10 said, I usually change it and it should be changed every morning when I come in at 7:00am, but the printer isn't working. On 8/22/2022 multiple observations were made between 9:04am and 3:23pm and surveyor did not observe any Nurse Staffing Sheet for 8/22/2022 posted in the reception area. On 8/23/2022 at 12:02pm V2 (Director of Nursing) stated that the receptionist is responsible for updating and displaying the Nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-08-24 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure food items were properly labeled, dated, and stored; walk-in refrigerator clean; and failed to clean, sanitize, and air-dry cooking equipment after use to prevent food borne illness. These failures have the potential to affect all 158 residents receiving oral diets from the facility's kitchen. Findings include: On 08/21/22, V32 (Food Service Manager) provided a list of residents on various diet consistencies, which documented 8 residents have NPO (nothing by mouth) status, and that 158 residents receive oral diet from the kitchen. On 08/21/22 at 9:45 AM, during the initial tour of the kitchen with V32, the following items were observed in the walk-in refrigerator: 1.) large pan half filled with lettuce covered in plastic wrap - not labeled or dated. 2.) 2-5-pound containers of Low-Fat Cottage Cheese labeled with manufacturer use by date of 08/19/22. Surveyor asked V32 if she (V32) would serve the cottage cheese to the residents. She (V32) stated, it is not good anymore and she (V32) would throw the 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-08-24 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to follow menu for residents on pureed diet. This failure affected 11 residents (R4, R9, R10, R25, R34, R71, R81, R87, R127, R135, and R141) reviewed for food and nutrition services in the sample of 64 residents. Findings Include: On 08/21/22, during lunch meal rounds the following observations were noted. Facility spreadsheets dated 8/21 list lunch meal as follows for general diets: Pork Roast, Garlic Mashed Potatoes, Mixed Vegetables, Dinner Roll or Bread, Margarine, [NAME] Cake with Chocolate Frosting, Beverage of Choice. Facility spreadsheets for lunch for pureed diets list items as follows: Pureed Pork Roast (#8 scoop), Garlic Mashed Potatoes (1/2 cup), Pureed Mixed Vegetables (#10 scoop), Pureed Cake (#10 scoop), pureed bread (#20 scoop), Margarine (1 each), Beverage of Choice. R4, R9, R10, R25, R34, R71, R81, R87, R127, R135, R141 on pureed diet received the following items for lunch on 08/21/22: #8 scoop pureed pork roast, #8 scoop mashed potatoes, #8 scoop pureed mixed vegetables, 1/2 cup applesauce.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-24 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure that call lights were within reach of two residents (R414 and R415) reviewed for call lights in the sample of 64. Findings include: R414 is a new admission with a BIMS (Brief Interview of Mental Status) score of 11. R414 has a diagnosis of but not limited to Sepsis, Atrial Fibrillation, Chronic Embolism and Thrombosis of Deep Veins of unspecified Lower Extremity, Cerebral Infarction, and Pancytopenia. R415 is a new admission with a BIMS (Brief Interview of Mental Status) score that has not been determined. R415 has a diagnosis of but not limited to Encounter for Attention to Gastrostomy, Hypertensive Chronic Kidney Disease with Stage 1 through Stage 4, Hypertension, Epilepsy, Cerebral Infarction and Adult Failure to Thrive. On 8/21/2022 at 12:50pm surveyor observed R414's call light on the left side of 414's bed not within reach of the resident. On 8/21/2022 at 12:58pm surveyor observed R415 trying to reach his (R415) call light. Surveyor observed call light hanging down to the floor on the right side…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that residents who depend on staff assistance for their ADL's (Activities of Daily Living) receive shaving. This affects 3 residents (R30, R68 and R112) in the sample of 64 residents reviewed for ADL care and grooming. Findings includes: On 08/21/22 at 10:48 am, R112 was observed in bed awake alert with confusion unable to be interviewed. Surveyor observed R112 with facial hair to the upper lip area (mustache present), and chin area (beard present) unshaved. On 08/21/22 at 10:56 am, R68 was observed in bed awake alert with confusion. Surveyor observed R68 with facial hair chin area (beard present) unshaved. When Surveyor asked R68 if R68 prefers to have facial hair on R68's face and chin area shaved, R68 was not able to respond to the surveyor question and stated, I can't hear. On 08/21/22 at 10:57 am, R30 was observed in bed awake alert and oriented. Surveyor observed R30 with facial hair in chin area (beard present) unshaved.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-24 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and record reviews, the facility failed to ensure adaptive devices were applied to residents' hands to maintain and prevent further contracture for 3 (R71, R85, R141) residents reviewed for limited range of motion in the sample of 64 residents. Findings include: On 08/21/22 at 10:45 AM, observed R85 lying in bed, left hand noted with contracture without splint or hand protector. On 08/21/22 at 11:00 AM, observed R141 lying in bed, both hands noted with contractures without palm protectors. V15 (Assistant Director of Nursing) entered R141 room once surveyor was observing R141 and stated, R141 should be wearing palm protectors on both hands because he (R141) keeps hands in a ball. V15 stated, R141 cannot follow commands, is bed bound and is dependent on staff for activities of daily living (ADL). V15 stated, she (V15) will go to get the palm protectors and put them on R141 now. On 08/21/22 at 12:45 PM, observed R71 feeding self on 2nd floor dining room using his (R71) left hand. R71's right hand was contracted and without any type of splint or brace.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-24 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to have a five percent (5%) or lower medication error rate. There were 4 medication errors out of 36 medication opportunities, resulting in 11.11 percent medication error rate 3 residents (R122, R132, and R137) in the sample of 64 were affected when being reviewed for medications not administered as ordered. Findings include: On 08/21/22 at 12:00 pm, V12 (Registered Nurse, RN) was observed at the 2nd floor East medication cart preparing 12:00 pm, medications for R122. Surveyor observed V12 prepare and count 2 pills total that were administered to R122 via G-tube (gastrointestinal tube). Upon this surveyor reconciling of R122's medications as to what medications were ordered for administration and what medications were observed as administered and documented by V12 the following medication errors were identified: 1. Route error: Bisacodyl EC (enteric coated) tablet delayed release 5 mg give 1 tablet via NG-tube (Nasogastric tube) every 6 hours…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-24 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to provide food that accommodates resident allergies and preference. This failure affected 2 residents (R85, R136) reviewed for food allergies and preference in the sample of 64 residents. Findings include: On 08/22/2022 at 9:00 am, R85 was observed eating breakfast in her (R85)'s room. R85 received scrambled eggs, 1 slice of toast w/jelly, 2 slices of bacon, hot cereal, and juice. R85's meal ticket indicated NO gravy onions under dislikes and allergy section was left blank. On 08/22/22 at 2:34 pm, R136 was observed in room with lunch tray on bedside table. R136 received spaghetti with 3 meatballs topped with tomato sauce. R136 had not consumed any of the lunch. R136's meal ticket indicated under allergy section shellfish, fish, tomatoes, strawberries, watermelon. R136 stated that he (R136) gets food he is allergic to all the time and I just don't eat it. On 08/22/22 at 2:44 pm, V31 (Licensed Practical Nurse) was shown the meal ticket and the tray of food R136 received for lunch. V31 stated, R136 should not have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-24 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews the facility failed to ensure required plate guard was provided to residents to facilitate self-feeding and promotion of dignity. This failure affected 2 residents (R71 and R85) reviewed for assistive device during mealtime in the sample of 64 residents. Findings include: On 08/21/22 at 12:40 PM, surveyor observed R85 feeding self from regular plate with food spilled from plate onto table. R85's meal ticket documents, in part: plate guard. On 8/21/22 at 12:55 PM, surveyor observed R71 feeding self from regular plate. R71's meal ticket documents, in part: plate guard. On 08/22/22 at 9:00 AM, surveyor observed R85 feeding self from regular plate. R85's meal ticket documents, in part: plate guard. On 08/22/22 at 9:05 AM, surveyor observed R71 feeding self from regular plate. R71's meal ticket documents, in part: plate guard. On 08/22/22 at 9:40 AM, V28 (Therapy Director, Occupational Therapist) stated, a recommendation for adaptive equipment such as a plate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$246,075 in federal fines across 5 penalties. 2 Medicare payment denials on record.

  • $86,190 — penalty dated 2025-03-05
  • $6,955 — penalty dated 2024-11-08
  • $47,294 — penalty dated 2024-05-23
  • $80,438 — penalty dated 2024-03-22
  • $25,198 — penalty dated 2023-09-22
  • Medicare payment denial — starting 2025-04-03 for 43 days
  • Medicare payment denial — starting 2024-06-22 for 2 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to THE ALDEN NETWORK — 27 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.9-0.9 vs chain
Health inspection 2 of 53.0-1.0 vs chain
Staffing 2 of 52.1-0.1 vs chain
Quality measures 3 of 53.6-0.6 vs chain
The other 26 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Alden Debes Rehab & HccRockford, IL 1 of 5Alden Estates of Countryside, IncJefferson, WI 1 of 5Alden Lakeland Rehab & HccChicago, IL 1 of 5Alden Long Grove Rehab &hc CtrLong Grove, IL 1 of 5Alden Park StrathmoorRockford, IL 1 of 5Alden Terrace Of McHenry RehabMcHenry, IL 1 of 5Alden Town Manor Rehab & HccCicero, IL 1 of 5Princeton Rehab & HccChicago, IL 2 of 5Alden Estates Cts Of HuntleyHuntley, IL 2 of 5Alden Estates Of Orland ParkOrland Park, IL 2 of 5Heather Health Care CenterHarvey, IL 3 of 5Alden Estates Of NapervilleNaperville, IL 3 of 5Alden Lincoln Rehab & H C CtrChicago, IL 3 of 5Alden Meadow Park HccClinton, WI 3 of 5Alden Of WaterfordAurora, IL 4 of 5Alden Courts Of ShorewoodShorewood, IL 4 of 5Alden Courts Of WaterfordAurora, IL 4 of 5Alden Des Plaines Rehab & HcDes Plaines, IL 4 of 5Alden Estates Of BarringtonBarrington, IL 4 of 5Alden Estates Of NorthmoorChicago, IL 4 of 5Alden North Shore Rehab & HccSkokie, IL 5 of 5Alden Estates Of EvanstonEvanston, IL 5 of 5Alden Estates Of ShorewoodShorewood, IL 5 of 5Alden Estates Of SkokieSkokie, IL 5 of 5Alden Poplar Creek Rehab & HccHoffman Estates, IL 5 of 5Alden Valley Ridge Rehab & HccBloomingdale, IL

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
THE ALDEN GROUP, LTD.Organization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 10/09/1996
AUDRA ELISCO GRANTOR TR DATED 11/02/2004Organization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 03/01/2018
LAUREN MAGNUSSON GRANTOR TR DATED 11/02/2004Organization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/28/2018
RANDI SCHULLO GRANTOR TR DATED 11/02/2004Organization5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/28/2018
ELISCO, ARINIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2013
ELISCO, AUDRAIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2013
ELISCO, CHARLESIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2013
MAGNUSSON, GARRETTIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2013
MAGNUSSON, LAURENIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2013
MAGNUSSON, PAIGEIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2013
SCHULLO, JOSEPHIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2013
SCHULLO, NICOLEIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/01/2013
MIDCAP FUNDING IV TRUSTOrganization5% OR GREATER SECURITY INTERESTsince 07/01/2010
HERRON, TAYLORIndividualW-2 MANAGING EMPLOYEEsince 03/15/2017
CARL, JOANIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 05/10/2010
SCHLOSSBERG, FLOYDIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 05/10/2010
SCHULLO, RANDIIndividualCORPORATE OFFICERsince 02/16/2010
ALDEN MANAGEMENT SERVICES, INC.OrganizationOPERATIONAL/MANAGERIAL CONTROLsince 10/09/1996
DAVIS, ESTHERIndividualOPERATIONAL/MANAGERIAL CONTROLsince 03/15/2010
MOLITOR, ROBERTIndividualOPERATIONAL/MANAGERIAL CONTROLsince 06/16/2008

CMS files one row per role, so the 22 rows in the source record cover these 20 parties — each is shown once here with every role it holds. Nothing is omitted.

6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$14.7M
Net patient revenuemost recent cost report
-10.2%
Operating marginrevenue minus expenses
$3.3M
Related-party expense20% of expenses
Who pays — share of resident-days
Medicaid 88%Medicare 3%Other / private 8%

About 88% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.3M paid to related parties — landlords or management companies under common ownership — equal to about 20% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$267per resident / day
operating cost
$8,111per month
≈ monthly operating cost
$242per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145429. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-05-31, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next