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Alden Estates Of Orland Park

16450 South 97th Avenue, Orland Park, IL 60467 · For profit - Corporation · 200 certified beds · (708) 403-6500 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Jul 2025Resident-funds citation (F0567)1 immediate-jeopardy citation1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$87,510 in federal fines3 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jul 2025
  • it has a citation for mishandling residents’ money or property (F0567)
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • inspectors recorded 2 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (53) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $87,510 in federal fines (most recent 2026-02-20)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • about 26% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
9550 W 167th St · (708) 873-4500 · Call to confirm hours
Pharmacy
15850 S 94th Ave Orland Park
Grocery
16213 94th Ave · (708) 873-1966 · Call to confirm hours
Park
16698 S LaGrange Rd · (800) 870-3666 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased7.1%13.4%15.4%better
Long-stay residents who lose too much weight8.2%6.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.4%0.9%0.9%better
Long-stay residents with a urinary tract infection2.2%1.5%2.0%worse
Long-stay residents with depressive symptoms46.2%54.2%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.2%0.1%0.1%worse
Long-stay residents with falls causing major injury2.5%3.1%3.3%better
Long-stay residents whose ability to walk worsened3.8%14.3%16.1%better
Long-stay residents on antianxiety or hypnotic medication10.7%18.3%18.9%better
Long-stay residents given the seasonal flu vaccine93.5%91.8%95.3%typical
Long-stay residents with pressure ulcers7.1%4.8%4.7%worse
Long-stay residents with worsening bladder/bowel control22.2%20.6%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table18.0%21.7%17.1%typical
Short-stay residents who newly got an antipsychotic medication0.8%2.2%1.4%better
Short-stay residents given the seasonal flu vaccine66.3%63.1%79.4%worse
Short-stay residents rehospitalized after admission30.3%26.1%22.6%worse
Short-stay residents with an outpatient ER visit11.1%13.9%12.0%typical
Long-stay hospitalizations per 1,000 resident days1.312.021.67better
Long-stay outpatient ER visits per 1,000 resident days1.352.221.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

46.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 314 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

46.6%U.S. median 51.5%
Got home and stayed home
11.2%U.S. median 10.7%
Went back to hospital
70.7%U.S. median 56.6%
Met the expected recovery
0.21U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 70.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 41 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 26% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 30% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF46.6%CMS range 39.8–52.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.2%CMS range 8.4–14.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge70.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge58.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge53.7%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified74.8%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting98.6%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge96.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.8%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.6%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.9%CMS range 6.4–12.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.961.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.76
RN hours/ resident / day
0.77
LPN hours/ resident / day
2.12
Aide hours/ resident / day
3.65
Total nurse hours/ resident / day
0.53
RN hoursweekends
50.3%
Total nursing turnover
52.8%
RN turnover

How full it usually is: this home is certified for 200 beds and averages 171.2 residents a day — about 86% occupied, or roughly 29 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.65 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.76 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.12 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.18 hrs/resident/day on weekends vs 3.84 on weekdays — 17% thinner on weekends. RN hours go from 0.85 to 0.53 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 50% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2024-10-04)
12
at the previous standard inspection (2023-11-09)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

53 citations, most serious first. The 17 most serious are shown; the remaining 36 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2026-03-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to provide a cognitively impaired resident with known exit seeking behaviors, adequate supervision to prevent resident from eloping. This failure affected one (R75) of 14 residents wearing an electronic alert band in the total sample of 71 residents. This failure resulted in R75 walking out the front door of the facility unsupervised and the facility unaware R75 was missing until R75 was returned to the facility by local police who saw R75 walking alone on the street. The facility also failed to follow policy procedures and failed to implement fall prevention interventions for three (R27, R61, R132) of 71 residents in the sample reviewed for falls. This past noncompliance occurred from 09/08/2025 to 09/12/2025 This was identified as an immediate jeopardy which began on 09/08/2025 at 2:30am when R75 was last seen by staff. V1 (Administrator) was informed of the immediate jeopardy, and a template was presented on 03/16/2026 at 2:26pm. The survey team confirmed by observation, interviews, and record reviews that the Immediate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Immediate jeopardy · Jcited before2024-09-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement safety measures for residents at risk for wandering, to prevent a cognitively impaired resident from eloping from a locked unit and exiting the facility without supervision on two separate occasions. This failure resulted in R1 eloping from the facility without staff knowledge or supervision, walking past a pond and across a thoroughfare to a movie theater parking lot where R1 remained for an hour. R1 eloped from the facility a second time in the afternoon six days later when she walked past the receptionist and into the parking lot. This failure resulted in Immediate Jeopardy. The Immediate Jeopardy began on 09/04/2024 at 8:03 PM when R1 eloped from the facility unwitnessed by staff. This failure effects 1 of 5 residents (R1) reviewed for elopement risk in the sample of 8. V1 (Administrator) and V18 (Nursing Consultant) were notified of the Immediate Jeopardy on 09/18/24 at 9:29 AM and the IJ template was provided. V1 provided…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-04-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility failed to provide adequate supervision and fall prevention measures for one resident (R11) with advanced dementia, resulting in a preventable accident. This affected one of three residents (R11) reviewed for supervision, monitoring and avoidable accidents. This failure resulted in R11 propelling to an emergency door exit door opening the door and falling down a flight of stairs sustaining a right femur fracture and left humerus fracture.Findings include: On 4/3/26 at 10:48 AM, V11 (nurse) stated that V12 CNA (certified nurse aide) got R11 up at 5:00 AM on 3/23/26. V11 stated that V12 brought R11 to the nurses' station. V11 stated that he was rounding on residents at that time. V11 stated that R11 self-propelled wheelchair down the middle hallway and exited the unit by the emergency exit. V11 stated that he heard the door alarm sound, and he went searching for where alarm coming from. V11 stated that R11 was found at the bottom of stairs with wheelchair. V11 stated that R11 needs constant re-direction when in wheelchair. V11 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-02-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide adequate supervision and monitoring, including maintaining visual oversight, for residents assessed to be at risk for falls in accordance with their care plans and assessed needs. This affected two of four residents (R#3 and R4) reviewed for accidents and fall prevention in a sample of 44 residents. This failure resulted in R3 accessing the staff nurses' closet without supervision and sustained a fall resulting in a head laceration requiring two staples. R3 also sustained a subsequent fall in the dining room while in the presence of staff, resulting in a femur fracture. R4, who had a history of forgetfulness and dementia, sustained an unwitnessed fall after being left unsupervised in her room, resulting in a left hip laceration, scalp contusion, and arm fracture.Findings Include: R3 R3 was admitted to the facility on [DATE] with a diagnosis of dementia with psychotic disturbances, history of falling, orthostatic hypotension, syncope and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-09-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure effective supervision and monitoring of residents in the dining room to prevent accidents. Specifically, staff failed to maintain visual supervision of a resident assessed to be at risk for falls. This affected one of three residents (R1) reviewed for falls. This failure resulted in R1 sustaining an unwitnessed fall in the dining room and being sent to the local hospital where R1 was treated for a hip fracture. This past non-compliance occurred from 8-15-2025 to 8-29-2025. Findings include:R1's face sheet shows diagnoses including chronic hepatic failure hepatic encephalopathy anemia Alzheimer's type 2 diabetes COPD depression anxiety hypertension and dementia. MDS dated [DATE] section C shows Brief Interview for Mental Status (BIMS) score of 4 (cognitive impairment).The facility final report to the State department dated 8/22/25 denotes in-part R1 is a [AGE] year-old female resident who was admitted to the facility to 2/19/25 with diagnosis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Actual harm · Gcited before2024-05-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide stand-by assistance to a resident who required assistance to ambulate. This failure led to R1 falling and fracturing her nasal bone. This applies to 1 of 3 residents (R1) reviewed for accidents and supervision in a sample of 7. Findings include: R1's Hospital Records showed Clinical Summary: [AGE] year-old female had a fall easily agitated and restless developed sundowning [she] had epistaxis from her right nare that was repaired. Patient had cauterization as well as a rhino rocket since patient is on Eliquis and thus contributed to her bleeding. The Record also showed on May 13, 2024 at 07:04 PM, a CT (Computed Tomography) of the maxillofacial bones, orbits, and paranasal sinuses without contrast was taken with results showing Bilateral comminuted nasal bone fractures are visualized. R1's Incident Report dated May 13, 2024 at 12:42 PM showed a statement written by V3, which showed the following: Writer heard a loud noise went into the dining…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2023-10-30 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to remove a transdermal narcotic pain medication patch before applying a new transdermal narcotic pain medication patch. This failure resulted in R1 being transferred to the emergency room with shortness of breath and altered mental status. This applies to 1 of 2 residents (R1) reviewed for fentanyl patch use. The findings include: On 10/24/23 at 10:41 AM, V28 (Family Member) said R1 was admitted to the hospital and was intubated and on a ventilator. V28 said the hospital found two fentanyl patches on her, one dated 10/15/23 and the second dated 10/18/23. V28 said R1 was overdosed. V28 said R1 was also given sleeping pills. V28 said they should have pulled off the old fentanyl patch before applying a new one. R1's History and Physical Reports from [hospital] dated 10/21/23 showed pt [patient] arrives with EMS (Emergency Medical Services) for SOB (Shortness of Breath) and AMS (Altered Mental Status) from [facility]. 2 fentanyl patches found on pt back, Narcan administered per EMS with increased response from pt. R1's ED…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to prevent fall incidents and failed to provide safe transfer using a mechanical lift equipment. This deficient practice affects R2 of three residents reviewed for fall incidents.Findings Include:R2 is a [AGE] year-old female resident with diagnoses but not limited to: Morbid Severe Obesity, Vascular Dementia, Depression, Anxiety and Hypertension. BIMS (Bried Interview for Mental Status) of 9/15 (Moderate Cognitive Impairment). R2's fall incident on 4/23/26 at 2015PM, reads in part: Nurse walked into the room and saw R2 laying on the floor on her left side with a pillow under her head sling pads underneath R2. extremities were laid on her left side. Did not notice any injuries but R2 complaining of her back and head hurting. Nurse contacted doctor and left a voicemail. Nurse also tried to perform range of motion but R2 was laid on her left side. Nurse called Director of Nursing right away and was told to send the R2 to hospital.On 5/20/26 at 12:10PM, V7…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to administer medications as ordered by the physician for one resident (R1) in a sample of 8 residents reviewed for quality of care. Findings include: R1 is [AGE] years old with diagnosis including but not limited to: Chronic Kidney Disease, Stage 4, Hypertensive Heart And Chronic Kidney Disease With Heart Failure And Stage 1 Through Stage 4 Chronic Kidney Disease, Functional Quadriplegia, Dementia, Heart Failure , Chronic Obstructive Pulmonary Disease, Hyperkalemia, Acute Kidney Failure, Disorder Of Mineral Metabolism, Pleural Effusion, Pneumonia, Diabetes Mellitus , Cognitive Communication Deficit, Sedative, Hypnotic Or Anxiolytic Dependence, Severe Protein-Calorie Malnutrition, Polyosteoarthritis, Pressure Ulcer Of Sacral Region, Stage 4, Diaper Dermatitis, Erythema Intertrigo, Hypertension, Gout, Obesity, Neuromuscular Dysfunction Of Bladder. R1's BIMS (Brief Interview for Mental Status) score is 6 meaning R1 is not cognitively intact. R1's medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-09-11 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure that the Infection Preventionist participated in the facility's QAA/QAPI programming. This failure has the potential to affect all 174 residents that reside within the facility. Findings include:On 9/09/25 at 1:49pm, V16 (Assistant Administrator) affirmed that V15 (Assistant Director of Nursing/ADON & Infection Preventionist) Became IP (Infection Preventionist) in February 2025.On 9/09/25 at 12:06pm, upon review of the Facility's Quality Assurance and Assessment (QAA) Committee meeting sign-in sheets dated 3/11/25, 4/08/25, 7/08/25, and 8/12/25 with V16 (Assistant Administrator), there was no documented signature from V15 (Assistant Director of Nursing and designated Infection Preventionist) to confirm her attendance. V16 (Assistant Administrator) confirmed that the facility's designated Infection Preventionist did not attend the Quality Assurance and Assessment (QAA) Committee meetings. V16 further acknowledged that, the Infection Preventionist is required to participate in QAA Committee meetings as a standing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-01 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to protect a resident's rights to be free from abuse. This applies to 1 of 1 resident (R1) reviewed for abuse. Findings include: R1 was admitted to the facility on [DATE] with multiple diagnoses which included encephalopathy, end stage renal disease, acquired absence of kidney, chronic obstructive pulmonary disease, hypertensive heart and chronic kidney disease. R1's MDS (Minimum Data Set) dated 05/21/25 showed R1 was cognitively intact. The facility's 06/11/25 Initial Report to the State Survey Agency showed R1 reported to V1 (Administrator) that V7 (CNA/Certified Nursing Assistant) kicked his bed while providing care to his roommate. The report stated R1 was able to identify the staff member involved. A police report was filed with the local police (report number 2025-00102089). The facility's Final Report dated 06/17/25 to IDPH showed the facility was not able to substantiate the allegation. V7 was allowed to return to work on a different…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-17 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to timely notify a resident's family after a fall that required transportation to a local hospital for evaluation for 1 of 3 residents (R2) review for notification of change in the sample of 6. This past non-compliance occurred from 1/9/25 to 1/14/25. The findings include: R2's Fall Investigation Report shows that on 1/9/25 at 9:30 PM, R2 had a fall from his wheelchair resulting in a bruise to the right side of his head, an abrasion to his face and blood on his lips/mouth area due to biting his lip when he fell. R2 was transported to the hospital for evaluation. The report shows that V14 (R2's Mother) was notified on 1/10/25 at 4:40 AM. R2's Nursing Notes from 1/10/25 at 3:59 AM shows, The resident was returned to the facility from [Local Hospital] at 3:30 AM .The resident had been sent out as a result of a fall at 9:30 PM on 1/9 . On 1/17/25 at 12:25 PM, V14 said that she was notified at 6:56 AM on 1/10/25 that R2 had fallen, was sent to the emergency room and had returned to the facility and was fine. V14 said that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2025-01-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure a resident was assessed and monitored after a fall and failed to document that the fall occurred for 1 of 3 residents (R2) reviewed for quality of care in the sample of 6. The findings include: On 1/17/25 at 12:25 PM, V14 (R2's Mother) showed a video of R2 falling out of bed on 12/18/24. The video showed that on 12/18/24 at 10:20 AM, R2 was sitting on the floor in his room with his back up against the right side of his bed. Two staff members entered the room (identified by V14 as V15 (Wound Certified Nursing Assistant-CNA) and an unknown CNA) and picked R2 up from the floor and placed him in bed. On 1/17/25 at 4:11 PM, V15 said that on an unknown date, she was walking past R2's room and saw him on the floor. V15 said that she called for someone to help her get him back to bed. V15 said that she does not recall who helped her get him back to bed or how they got him back to bed but it was probably another aide. V15 said that she did notify the nurse but she does not recall what nurse. On 1/17/25 at 10:40…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-02 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to schedule a resident's doctor appointments per physician's order for 1 of 3 residents (R1) reviewed for quality of care in a sample of 4. Findings include: R1's electronic health record showed that R1 admitted to the facility on [DATE] with diagnoses including major depressive disorder, chronic pain syndrome, history of traumatic brain injury, and injury to the peripheral nerves of the thorax. R1's 10/18/23 Physician's Order showed, Follow-up with V15 (R1's Pain Specialist Doctor) at Rehabilitation Hospital. R1's 1/10/24 Physician's order showed, Set appointment with V15 at Rehabilitation Hospital. On 12/31/24 at 11:02 AM V8 (Unit Manager) said that the facility did not call and schedule R1's appointments for as ordered by the physician on 10/18/23 and 1/10/24. On 12/31/24 at 3:25 PM V1 (Administrator) said that the facility did not schedule R1's doctors' appointments for the 10/18/23 physician's order and the 1/10/24 physician's order. V1 said that all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-10-04 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to maintain the kitchen facility in a manner to prevent foodborne illness. This applies to 152 residents in the facility receiving dietary services. Findings include: On 10/03/24 11:15 AM V1 Administrator confirmed 152 residents were being served from dietary services on 10/01/24. 1. On 10/01/24 at 10:45 AM, the walk-in cooler contained: Shredded yellow and white cheese in a bag without a label or date. Fifteen clear bags identified by V9 Kitchen Supervisor as liquid eggs stored above cooked pureed and mechanical processed food items. Six silver metal pans identified by V9 as pureed bread without a label or dates. Six silver metal pans identified by V9 as pureed eggs without a label or dates. Six silver metal pans identified by V9 as pureed sausage without a label or dates. Three silver metal pans identified by V9 as mechanical ground sausage without a label or dates. V9 identified four large metal containers without identifying labels as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-04 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care to residents dependent on staff for ADL's (Activities of Daily Living). This applies to 9 of 9 residents (R16, R73, R108, R25, R155, R82, R121, R159, and R161) reviewed for ADL's in a sample of 36. The findings include: 1. On October 1, 2024 at 12:17 PM, R16 said the facility staff skips washing her perianal area during incontinence care and used wipes to clean her during incontinence care. R16 said she believed their lack of use of water caused the diaper rash. At 12:23 PM, V29 (CNA/Certified Nurse Assistant) and V30 (CNA) came to R16's room to provide incontinence care for R16, as she had a bowel movement. When R16's incontinence brief was removed, R16 was turned to her right side, and V29 and V30 wiped R16's perianal area with wipes. R16 asked the CNAs to use water on her bottom because it felt like something was there, and V29 and V30 ignored R16's request and continued to use wipes on her bottom. V29 and V30 applied a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-04 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed properly store mediations and remove expired medications from stock. This applies to 5 of 5 residents (R115, R121, R138, R148, R165) reviewed for medication storage. The findings include: 1. On 10/03/24 at 9:30 AM During the observation of the first floor (split) medication cart, R115 oral and Proctosol-HC 2.5 % rectal medications were stored together in the drawer. The rectal medication was not bagged or separated from the oral medications. On 10/03/24 at 11:41 AM V10 (Assistant Director of Nursing) stated rectal medications should not be stored with oral medications. Two routes should not be mixed. There could be an infection control issues with the rectal medication mixed with the oral medication. On 10/03/24 at 12:08 PM V4 (Registered Nurse) stated R115 has an active as needed order for Proctosol rectally. Rectal medications should not be stored with oral medications. That is an infection control issue. Rectal medications should be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 36 citations
  • Potential for harm · Ecited before2024-10-04 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow infection control practices during blood glucose monitoring and dining service. This applies to 5 of 5 residents (R16, R5, R98, R133, R221) reviewed for infection control in a sample of 36. The findings include: 1. On October 1, 2024 at 11:57 AM, V45 (LPN/Licensed Practical Nurse) went from R29's room and performed a blood glucose test on R29. V45 left R29's room after getting the blood glucose results and returned to her nurse cart. V45 inputted R29's blood glucose level into the computer, then grabbed her supplies again and went to R16's room. V45 did not clean the glucometer before testing R16's blood glucose level. On October 3, 2024 at 2:15 PM, V19 (LPN) said she would wipe down the blood glucose monitor after each resident as it was a precaution for infection control. On October 3, 2024 at 2:34 PM, V21 (LPN) said he would wipe down the glucometer between residents with the wipes. V21 said the wipes container also told them…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-04 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    2. On 10/01/24 at 11:36 AM R155 was in his bed and his call light was under his bed out of his reach, at 11:37 AM V7 (Nurse) came in the room to assist R155 with his TV and then left the room and did not put the call light within R155 reach before leaving the room. At 12:25 PM R155 was in his bed and his call light was observed still under his bed out of his reach. At 01:20 PM R155 was in his bed and his call light was still on the floor under his bed out of his reach. On 10/02/24 at 08:33 AM R155 was in his bed and his call light was seen under his bed out of his reach. V6 (Nurse) was in R155's room at that time providing care for R155, and when V6 left the room, she did not put R155's call light within reach for R155. On 10/03/24 at 09:52 AM R155 was in his bed and his call light was under his bed. V4 (Nurse) was called into the room, and she said that R155 is able to use his call light and he does use it but with it under the bed he is unable to reach it or use it. On 10/03/24 at 02:33 PM V1 (Administrator) said that the call light should be within reach so that the resident can…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-04 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide resident and/or family/power of attorney written documentation of bed hold notification when residents were transferred to the hospital. The facility also failed to notify the ombudsman of the transfer. This applies to 3 of 5 residents (R105, R146 and R159) reviewed for discharge and hospitalization in a sample of 36. The findings include: 1. R105's After Visit Summary shows that R105 was admitted to the hospital from [DATE] to 8/28/24 and was treated for Elevated Troponin levels. R105's progress notes of 8/25/24 at 1:20 PM states that R105 was sent to the emergency room (ER) for swelling to bilateral ankle, daughter was at the facility, and was notified of the transfer. 2. R159's Hospital record shows that R159 was admitted to the hospital from [DATE] to 9/7/24 with diagnoses of sepsis due to unspecified organism. R159's progress notes of 8/30/24 at 4:40 PM shows that R159's abnormal lab was reported to the doctor, and the ordered for R159 to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-04 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure intravenous medications were administered by qualified staff. This applies to 1 of 1 resident (R165) reviewed for intravenous therapy in a sample of 36. Findings include: R165 admitted to the facility on [DATE] with diagnoses that includes orthopedic aftercare following surgical amputation, acute osteomyelitis right ankle and foot, type 2 diabetes and cellulitis of right lower limb. R165 current physician orders include Daptomycin 700 MG (Milligrams) a day until 10/09/2024 and Ceftriaxone 2GM (Grams) a day until 10/09/2024. On 10/03/24 at 05:14 PM, V13 LPN (Licensed Practical Nurse) stated she administered R165's IV (Intravenous) antibiotic at 9:30 AM. V13 stated she flushed the midline PICC (Peripherally Inserted Central Catheter) and changed the cap that morning. On 10/3/24 at 6:01 PM, V2 DON (Director of Nursing) stated only RNs (Registered Nurses) should be hanging IV's, disconnecting them or changing the dressing. The LPN should know they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-04 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to have a skin alteration worsening assessed by a physician? This applies to 1 of 1 resident (R16) reviewed for quality of care in a sample of 36. The findings include: On October 1, 2024 at 12:17 PM, R16 said she had a diaper rash. At 12:23 PM, V29 (CNA/Certified Nurse Assistant) and V30 (CNA) came to R16's room and provided incontinence care for R16, as she had a bowel movement. When R16's incontinence brief was removed, R16 had reddened and inflamed skin from her lower back to the upper thigh areas, as well as her perineal area, and her folds. V29 and V30 wiped R16's perianal area and applied a barrier cream to her perianal area but did not apply the cream to the perineal area or the folds. R16 said she felt like her skin was on fire on her bottom. On October 3, 2024 at 9:08 AM, V34 (Wound Care Coordinator) said R16 was not being seen for wound rounds. On October 3, 2024 at 4:02 PM, surveyor and V34 did a skin check for R16. V34 said R16…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-04 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to offer restorative services to a resident as recommended per the admission restorative nursing assessment. This applies to 1 resident (R152) reviewed for restorative services in a sample of 36. The findings include: R152's Face Sheet shows he was admitted to the facility on [DATE]. On 10/1/24 at 12:27 PM, R152 said he had been in the facility for about 4 months and he was not too happy because he had just found out that he was supposed to be getting rehab services, but he had not received any therapy services at all since his admission. R152's Functional Abilities and Goals admission assessment dated [DATE] documented by V7 (Restorative Registered Nurse) shows R152 had no impairment to his upper and lower extremities, was completely dependent on staff for toileting hygiene and had a discharge goal to improve to only require substantial assistance with toileting hygiene, and was completely dependent on staff during bed mobility/rolling left and right in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a safe supervised environment. This applies to 3 of 4 residents (R221, R222, & R142) reviewed for free of accidents, hazards, supervision and devices in a sample of 36. The findings include: 1. On 10/01/24 at 01:30 PM, R221 was observed in his wheelchair by the nursing station without his shoes or eyeglasses on, and the socks he had on were not non-skid socks. R221 was observed trying to get up from his wheelchair and appeared confused and had difficulty understanding staff's request when asked to see the bottom of his feet. V37 (Nurse) said he is to have non-skid socks on. V38 CNA (Certified Nurse's Assistant) said that she was the staff that assisted him with dressing that morning and she observed him taking his shoes off, but she did not put non-skid socks on him after seeing him taking off his shoes. V38 said that she should have put the non-skid socks on R221 because he is a fall risk. R221 electronic health record showed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-04 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to change a soiled PICC midline PICC (Peripherally Inserted Central Catheter) as needed. This applies to 1 of 1 resident (R165) reviewed for intravenous therapy in a sample of 36. Findings include: R165 admitted to the facility on [DATE] with diagnoses that includes orthopedic aftercare following surgical amputation, acute osteomyelitis right ankle and foot, type 2 diabetes and cellulitis of right lower limb. R165 current physician orders include IV (Intravenous) Midline: transparent sterile dressing change weekly and PRN (as needed). Check IV site every eight hours for unusual redness, drainage and skin irritation, site pain etcetera and document condition. On 10/01/24 at 01:43 PM, R165's showed the surveyor his left upper arm PICC line. The PICC insertion was covered by a gauze and transparent dressing dated 9/29. On 10/03/24 at 11:48 AM, R165 showed the surveyor his PICC line. The gauze under the transparent dressing had bloody drainage on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-04 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide oxygen supplementation as ordered by the physician. This applies to 1 of 2 residents (R42) reviewed for oxygen therapy. Findings include: R42 admitted to the facility on [DATE] with diagnosis that includes encounter for palliative care, adult failure to thrive, chronic obstructive pulmonary disease, hypertension, anxiety and dependence on supplemental oxygen. R42's Physician orders include oxygen 4 liters per minute per nasal cannula continuous. On 10/01/24 at 11:32 AM, was in bed with a nasal cannula connected to an oxygen compressor set to 0 Liters. R42 tongue was blue, and her respirations were shallow. On 10/01/24 11:47 AM, V6 RN (Registered Nurse) assigned to R42 stated she did not turn the oxygen supply off and did not know who did. V6 stated R42 physician order is for 4L (liters) per minute to be administered. On 10/03/24 at 11:35 AM, R42 had nasal cannula connected to an oxygen compressor set to 4L. R42's tongue was pink and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-04 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to have an accurate Record of Receipt for a controlled medication. This applies to 1 of 1 resident (R324) reviewed for Record of Receipt for controlled medications. The findings include: On 10/03/24, at 10:00 AM, During the observation of the third floor (split) medication cart, a handwritten note on white copy paper was in the Controlled Drug Receipt/Record/Disposition Form book. The handwritten note contained R324's name and directions as followed: take 5 mg (0.25mL) by mouth or sublingual every hour as needed for pain, shortness of breath. May titrate in 5 mg (0.25 mL) increments up to. The handwritten note did not contain the medication's name, quantity on hand, quantity received, or licensed nurses signatures. R324 had a box of Morphine Sulfate 30 mL in the locked box on the medication cart. On 10/03/24 10:07 AM V2 (Director of Nursing) stated R324 did not have the appropriate narcotic count sheet. The medication name of Morphine…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-05 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide sufficient nursing staff to ensure residents' needs were met. This applies to 4 of 4 residents (R1, R2, R6, and R7) reviewed for lack of staff in the sample of 10. Findings include: 1. The EMR (Electronic Medical Record) shows R1 was admitted to the facility on [DATE] and was sent to the local hospital, per R1's request, on November 17, 2023. R1 did not return to the facility. R1 had multiple diagnoses including, chronic ulcerative pancolitis with complications, ileostomy care, hemiplegia and hemiparesis following cerebral infarction, heart failure, acute kidney failure, muscle weakness, abnormal gait, urine retention, recurrent depressive disorders, atrial flutter, cardiomyopathy, epilepsy, and anxiety disorder. R1's MDS (Minimum Data Set) dated October 4, 2023 shows R1 had moderate cognitive impairment, was able to eat independently, required supervision with toilet hygiene and bed mobility, and required partial/moderate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents received assistance with dressing and changing soiled clothing. This applies to 2 of 3 residents (R2 and R6) reviewed for improper nursing care in the sample of 10. The findings include: 1. The EMR (Electronic Medical Record) shows R2 was admitted to the facility on [DATE]. R2 has multiple diagnoses including, heart failure, acute kidney failure, atrial fibrillation,, dysphagia, gastrostomy, Takotsubo syndrome (stress cardiomyopathy), right knee laceration, incontinence, sacral pressure ulcer, COPD (Chronic Obstructive Pulmonary Disease), anemia, aortic stenosis, and diverticulosis of the large intestine. R2's MDS (Minimum Data Set) dated November 7, 2023 shows R2 is cognitively intact, has a colostomy, and is frequently incontinent of urine. R2's MDS continues to show R2 requires partial/moderate assistance with upper body dressing and is dependent on facility staff for lower body dressing. R2's care plan, initiated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-05 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow physician orders to record the total volume of tube feeding infused each shift to ensure a resident received tube feeding administration as ordered. This applies to 1 of 3 residents (R6) reviewed for tube feeding use and weight loss in the sample of 10. Findings include: The EMR (Electronic Medical Record) shows R6 was admitted to the facility on [DATE]. R6 was sent to the local hospital on October 19, 2023 and returned to the facility on October 21, 2023. R6 has multiple diagnoses including cerebral infarction, malignant tumor of the oropharynx, chronic respiratory failure, tracheostomy, muscle weakness, abnormal gait, gastrostomy, pleural effusion, dysphagia, dental caries, COPD (Chronic Obstructive Pulmonary Disease), atrial fibrillation, dependence on oxygen, and radiation therapy. On November 29, 2023 at 9:48 AM, R6 was lying in bed in his room wearing a hospital gown. R6 was not able to answer questions due to his medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-21 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure a resident was transported to a radiation/oncology appointment in a timely manner and family and physician were notified for 1 of 3 residents (R1) reviewed for quality of care on the sample list of 6. Findings include: R1's Face Sheet shows that he admitted to the facility on [DATE] with diagnoses of: malignant neoplasm of oropharynx, chronic respiratory failure, tracheostomy, klebsiella pneumoniae, atrial fibrillation, chronic obstructive pulmonary disease, pleural effusion, dysphagia and gastrostomy. R1's After Visit Summary dated 10/4/23 shows that his last radiation treatment was on 10/4/23 and had a follow up scheduled with V13 (Oncologist) on 11/1/23 at 2:30 PM. On 11/21/23 at 1:00 PM, V13's office staff verified that R1 had scheduled appointments with V13 on 11/1, 11/8, and 11/16 but did not show up to any of them. R1's Nursing Notes dated 11/1/23 at 11:30 AM shows, Resident miss appointment today due to transportation issues, will…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-09 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide timely ADL (Activities of Daily Living) care to residents that required staff assistance. The facility also failed to completely rinse off the soap from a resident's body during provisions of care. This applies to 4 of 6 residents (R84, R113, R131, R136) reviewed for activities of daily living on the sample list of 33. Findings include: 1. R84's EMR (Electronic Medical Record) showed R84 admitted to the facility on [DATE] with diagnoses that included unspecified dementia with anxiety, major depression, chronic obstructive pulmonary disease, atrial fibrillation, and spondylosis with radiculopathy. R84 admitted to hospice care on 9/29/22. R84's MDS (Minimum Data Set) dated 10/13/23 showed R84 had severely impaired cognition for decision making. R84's annual MDS on 9/26/23 showed R84 required one staff physical assistance for transfers and toilet use. R84's Care Plan showed R84 has an ADL self-care performance deficit secondary to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, the facility failed ensure residents received oxygen therapy as ordered by the physician during multiple observations. This applies to 2 of 2 resident (R5, R149) reviewed for oxygen therapy on the sample list of 33. Findings include: 1. R5's face sheet documents R5 admitted to the facility on [DATE] with diagnoses that include Respiratory failure, Chronic Obstructive Pulmonary Disease, Anxiety Disorder, and Chronic Diastolic Heart Failure. R5's physician order summary shows the following order dated 11/5/2023: Respiratory: oxygen per nasal cannula at 3 liters per minute continuous every shift. On 11/06/23 at 02:59 PM, R5 was sitting and crying out at the nurse's station and appeared uncomfortable. R5's nasal cannula was partially in R5's nose and it did not sound like the oxygen tank was on. Surveyor asked V24 Certified Nursing Assistant (CNA) if she could check oxygen (O2) tank. The oxygen tank was empty. V37 Licensed Practical Nurse (LPN) checked R5's O2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-09 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection prevention control measures and follow facility policy related to hand hygiene while providing care and during medication administration. This applies to 4 of 7 residents (R3, R131, R136, R148) reviewed for infection prevention in the sample of 33. The findings include: Facility's Policy and Procedure for Hand Washing and Hand Hygiene dated 6/4/20 indicates: Purpose: Appropriate hand hygiene is essential in preventing the spread of infectious organisms in healthcare settings. Guidelines: 1. Hand hygiene must be performed after touching blood, body fluids, secretions, excretions, and contaminated items. Specific examples include: c. Before touching medication or food to be given to a resident. e. Before and after providing personal care to a resident. f. After removing gloves. g. After touching any item or surface that may have been contaminated with blood or body fluids, excretions, or secretions. 1. R136's Face Sheet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-09 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to offer the influenza and pneumonia vaccines to residents residing in the facility. This applies to 5 of 5 residents ( R3, R15, R56, R76, R148) reviewed for influenza and pneumonia vaccines in the sample of 33. Findings include: 1. R3's EMR (Electronic Medical Record) showed R3 was admitted to the facility on [DATE] with diagnoses including chronic systolic (congested) heart failure, hypertensive heart disease with heart failure, atrial fibrillation, and nonrheaumatic aortic valve stenosis. R3's immunization record provided by the facility showed there was no pneumonia vaccine offered. 2. R15's EMR showed R15 was admitted to the facility on [DATE] with diagnoses that included quadriplegia, post traumatic seizures, gastrostomy tube, chronic respiratory failure, chronic obstructive pulmonary disease, protein-calorie malnutrition, dependence on supplemental oxygen, personal history of traumatic brain injury, and encephalopathy. R15's immunization record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-09 · tag F0567 — failed to protect residents' money held by the home — isolated
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure that residents have access to their trust fund money when requested. This failure affects 1 of 2 residents (R36) reviewed for personal funds in a sample list of 33. The findings include: Review of R36 face sheet documents R36 admitted to the facility on [DATE] with diagnoses including Congestive Heart Failure, morbid obesity, Type 2 Diabetes, and Myocardial Infarction. On 11/6/23 at 11:38 AM, R36 stated that the facility takes his money right away, but they take a long time to give him his 30 dollars every month. R36 states sometimes it takes weeks to get his money and it is not consistent. The following are the dates and amounts R36 signed for trust fund money according to the Trust Fund Signature Forms: 2/9/23, $30 3/1/23, $100 4/17/23, $30 5/4/23, $30 6/28/23, $60 8/2/23, $30 9/21/23, $30 10/12/23, $30 11/6/23, $30 On 11/8/23 10:57 AM, V21 (Business Office Manager) stated she has a list of residents who always want their $30 every month. V21…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Failures at this level required more than one deficient practice statement. A. Based on observation, interview and record review, the facility failed to identify a resident who actively smokes and secure smoking paraphernalia. This failure affects one of two residents (R149) reviewed for accidents and supervision on the sample list of 33. B. Based on observation, interview and record review, the facility failed to ensure safe positioning of a resident and required number of staff for safety while providing care for one of two residents (R136) reviewed for accidents and supervision on the sample list of 33. Findings include: a.) R149's face sheet included diagnoses of chronic obstructive pulmonary disease with (acute) lower respiratory infection, acute bronchitis, unspecified, pneumonia, unspecified organism, acute respiratory failure with hypoxia, dependence on supplemental oxygen. R149's admission MDS (Minimum Data Set) dated 8/4/23 showed that R149 was cognitively intact. R149's POS (Physician Order Sheet) included order for Oxygen per nasal cannula at 3 liters per minute…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-09 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure that a resident identified as having a significant weight loss received his gastrostomy tube feeding as ordered by the physician to prevent further weight loss. This failure affects 1 of 3 residents (R148) reviewed for nutrition on the sample list of 33. Findings include: R148's Face Sheet documents R148 has multiple diagnoses including nontraumatic intracerebral hemorrhage, chronic respiratory failure with hypoxia, encephalopathy, dependence on respirator (ventilator) status, gastrostomy, dysphasia (oropharyngeal phase), type 2 diabetes mellitus. R148's electronic vital signs documentation showed the following weights: 8/14/2023 - 178.4 lbs (pounds); 9/20/2023 - 176.8 lbs; 9/23/2023 - 164.0 lbs; 10/1/2023 - 166.2 lbs; 11/2/2023 -157.8 lbs. Based on the above documented weights, R148 had an 8.4 lbs weight loss, equivalent to 5.05% significant weight loss in one month, from 10/1/23 to 11/2/23. R148 had a 20.6 lbs significant weight loss, equivalent to 11.54% weight loss in less than three months, from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-09 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to change the resident's midline dressing to ensure integrity of the catheter and to prevent potential intravenous site infection. The facility also failed to document the midline site/location, as well as the baseline external midline catheter length and mid-arm circumference per policy and procedure. This applies to 1 of 2 residents (R213) reviewed for intravenous lines on the sample list of 33. Findings include: R213 was originally admitted to the facility on [DATE]. R213's Face Sheet documents R213 has multiple diagnoses including hemiplegia and hemiparesis following cerebral infarction affecting right dominant side, adult failure to thrive, gastrostomy infection, dysphasia following cerebral infarction and type 2 diabetes mellitus. R213's change in condition evaluation showed that the resident was transferred to the hospital on [DATE] due to concerns with R213's intravenous line. R213's hospital records dated 10/29/23 showed, (R213) had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-09 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure medications were administered according to the physician's orders. There were 2 medication errors out of 25 opportunities, resulting in an 8% medication error rate. This applies to 1 of 8 residents (R148) reviewed during medication administration on the sample list of 33. Findings include: On 11/7/23 at 1:15 PM, V25 (Nurse) administered multiple medications to R148 which include Hydralazine (Vasodilator) 100 milligram (mg) tablet and Isosorbide (Nitrate) 20 mg tablet. These medications were crushed and diluted in water to be administered via R148's gastric tube. During medication administration, V25 accidentally knocked over the Isosorbide and spilled about 1/2 of the diluted medication. V25 immediately picked it up and poured additional water to the cup then he administered it. V25 did not obtain a full dose of Isosorbide to ensure a full dose was administered as ordered. After V25 administered the Isosorbide, he administered the Hydralazine without stirring the cup. There was Hydralazine sediment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-09 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to label and date medications after it was opening and failed to remove/dispose of used/open medications of residents that no longer resided in the facility. This applies to 2 of 5 residents (R133, R148) reviewed for labeling, storage, and expiration of drugs in the sample of 33. The findings include: On 11/8/23 at 12:32 PM medication cart (cart #3) inspection was conducted with V14 (Nurse) on the 2nd floor unit of the facility. The following were observed: -R148's Insulin Glargine Pre-filled pen was opened and not dated. This medication should be discarded 28 days after it was opened according from pharmacy recommendation. - There was a Fluticasone Propionate Nasal Spray (Corticosteroid) in this cart that was opened, not dated and was not labeled with resident's name. On 11/8/23 at 12:47 PM, the medication room on the 2nd floor was inspected with V35 (Nurse). The following medications were stored in the refrigerator on the 2nd floor: - R133's Insulin Lispro Kwik Pen was opened and not dated. The pharmacy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-09 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to implement therapeutic diets as per physician orders. This applies to 2 of 2 residents (R43, R133) reviewed for dining on the sample list of 33. The findings include: 1. R43's diagnoses on face sheet included dysphagia, oropharyngeal phase, gastro-esophageal reflux disease without esophagitis, chronic obstructive pulmonary disease with (acute) exacerbation, chronic respiratory failure with hypoxia. R43's POS (Physician Order Sheet) showed diet order of General diet, Mechanical Soft texture, Thin Liquids consistency, No Straws (start date 10/17/23). On 11/7/23 at 12:20 PM, R43 was seated up in bed and eating lunch from a bedside table. R43 received a mechanical soft consistency meal with a glass of lemonade with a straw. R43 had no meal ticket by her meal tray. V12 (R43's son) who came into the room stated She always uses a straw. It comes down with the meal and she puts it in there [in cup of lemonade]. R43 then remarked that the doctor had told her that it is not good to use the straw. R43's dietary care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-30 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed ensure resident's care needs were met. This applies to 4 of 5 residents (R2, R3, R4, R8) reviewed for ADLs (Activities of Daily Living)on the sample list of 8. The findings include: 1. The EMR (Electronic Medical Record) shows R2 had diagnoses including chronic respiratory failure, dysphagia, hydrocephalus, intracerebral hemorrhage, epilepsy, encephalopathy, gastrostomy status, tracheostomy, diabetes mellitus, anemia, hypertension, aphonia, and cerebrospinal fluid drainage device. R2's MDS (Minimum Data Set) dated 7/25/23 showed R2 had severe cognitive impairment and was dependent on staff for oral hygiene, toileting, showering/bathing, dressing, bed mobility, and transferring. R2's care plans showed to turn and reposition R2 every two hours and as needed due to risk of alteration in skin integrity secondary to impaired mobility/totally dependent on staff. On 10/26/23 at 12:51 PM, R2 was in bed. R2 was facing towards the door. R2 had wedges…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-30 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to provide sufficient nursing staff to meet the residents' needs. This applies to 4 of 4 residents (R2, R3, R4, R8) reviewed for staffing on the sample list of 8. The findings include: 1. On 10/26/23 at 12:51 PM, R2 was not repositioned according to his turn schedule posted behind his bed. V22 (CNA/Certified Nurse Assistant) said she had not turned R2 during her shift. V22 said she had been unable to turn R2 according to the turn schedule during her shift from 6 AM to 2 PM because of the care she had needed to provide to other residents. R2's MDS (Minimum Data Set) dated 7/25/23 showed R2 had severe cognitive impairment and was dependent on staff for ADLs (Activities of Daily Living). 2. On 10/19/23 at 11:32 AM, R3 said he needed incontinence care. V26 (Family Member) said R3 had a rash on his bottom. At 11:59 AM, R3 had his call light answered by V29 and R3 and V26 requested incontinence care. At 01;18 PM, R3 was provided incontinence care by V8 (Wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-13 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to administer intravenous antiviral medications to 1 resident (R1) as ordered by the physician. This failure affects 1 of 3 residents (R1) reviewed for medication administration in the sample of 3. The findings include: R1 was admitted to the facility 1/19/23 and was discharged from the facility 1/22/23 per the admission face sheet. The physician order sheet dated 1/19/23 showed R1's diagnoses including arthrodesis of the spine, severe kidney disease stage 4, pain in the back, metabolic encephalitis, coronary artery disease and history of falls. The physician order sheet dated 1/20/23 showed that on 1/21/23 R1 was to start getting intravenous antiviral medication once every 12 hours for prophylaxis. The MAR (Medication Administration Record) showed that R1 was only given one dose on 1/22/23 at 6:00am. The doses for 1/21/23 at 6am and 6pm were not given. There is no documentation in R1's progress notes to explain why. There is no documentation of a physician's order to hold the medication on those dates/times. On 10/12/23 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-06 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assist residents with ADLs (Activities of Daily Living) who require assistance for personal hygiene, showers, and toileting. This applies to 11 of 11 resident's (R9, R25, R28, R43, R50, R58, R84, R89, R121, R336, R433) reviewed for activities of daily living in the sample of 32. The findings include: 1. On 1/5/23, R121 smelled strongly of urine, and his fingernails were half an inch long with dirt underneath them. R121 is nonverbal but nodded 'yes' when asked if he wanted his nails cut. R121 shook his head 'no' when asked if anyone had offered to cut his nails. The MDS (Minimum Data Set) dated 11/14/22 showed R121 requires limited assist of one with toileting and personal hygiene. R121's Care Plan dated 11/10/22 shows R121 requires assist with daily care needs. 2. On 1/3/23, R28 observed with long facial hair and nails that were dirty, jagged, and some one inch in length. R28 stated he wanted his nails cut and his facial hair removed. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a hazard-free environment by insecurely storing metal oxygen tanks in the resident rooms. This applies to 5 of 6 residents (R288, R289, R129, R287, and R290) reviewed for accidents and hazards in a sample of 32. Findings include: On 1/3/23 at 12:18 PM, R288 was observed in his bed and a metal oxygen tank unsecurely stored at the bedside without a holder stand or chained to the wall to prevent cylinder from tipping over. The surveyor observed R289 sharing the room with R288. On 1/3/23 at 12:40 PM, the surveyor observed V13 (Director of Nursing) removing the metal oxygen tank from the resident room and stated, Oxygen tanks can be stored in the resident room, but it should be secured with a stand. On 1/3/23 at 12:30 PM, observed R129, R287, and R290's rooms in close proximity to R288's room. The facility presented an oxygen storage policy dated 09/2020: All oxygen containers (compressed tanks and liquid cylinders) will be restrained while in storage.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-06 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to maintain infection control practices while providing care to 4 residents (R336, R106, R292 and R283) that were reviewed for infection control in a sample of 23. Findings include: 1. On 1/4/24 at 11:52 am V9 (Nurse) was providing catheter care for R336. R336 is on enhanced barrier precautions requiring staff to wear gowns and gloves when providing patient care. R336 has diagnoses including osteomyelitis, local infection of the skin, open wounds to the lower back, and Proteus Mirabilis (bacterial infection). V9 only donned gloves, she did not don a gown. While V9 was providing catheter care for R336, V9 removed her dirty gloves after cleaning R336's perineal area, put new gloves on but did not wash her hands. V9 then emptied R336's catheter bag, touched the package of disposable wipes, emptied the urine in the toilet, and flushed the toilet with her unclean hands. V9 then picked up the wipes that had been touched with her unclean hands and put the disposable wipes on her medication cart. On 1/4/23 at 11:59…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-06 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to accommodate a resident's choice to be relocated to another unit within the facility. This applies to 1 of 1 resident's (R92) reviewed for choices in a sample of 32. The Findings Include: R92 was observed on 1/3/23 at 1:23 pm sitting at a dining table reading a book. Resident was noted to be clean and well dressed. On 1/3/23 at 1:23 pm R92 stated she did not belong on the memory care unit. R92 stated, she had resumed smoking again because being on that unit caused her stress and boredom. R92 stated smoking was the only way for her to get fresh air and a change of scenery. R92 stated she was placed there to get herself together, but she had improved and no longer needed to be on a locked unit. R92 stated she does not have any freedoms or anyone to converse with on that unit. R92 stated she is unable to sleep at night because the other residents are up all night yelling. R92 stated she does not participate in the activities because they are…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow standards of care and their gastrostomy tube (GT) policy by not flushing between medication administrations for residents with G-Tubes. This applies to 2 of 2 residents (R81 and R88) reviewed for GT medication administrations. Findings include: 1. On 01/04/23 at 1:01 PM, during medication pass, observed V6 (Registered Nurse) administering GT medications to R88. V6 administered Midodrine 10 milligram (mg), Metoprolol 50 mg, and Bromocriptine Mesylate 5 mg via GT without flushing between each medication. 2. On 01/04/23 at 1:15 PM, during medication pass, observed V6 (Registered Nurse) administering GT medications to R81. V6 administered Gabapentin 900 mg/18 milliliter (ml) and Reglan 10mg/10ml via GT without flushing between medications. On 01/04/23 at 1:10 PM, V6 stated that the resident would get too much fluid if he flushed in between medications; hence, he doesn't need to flush between medications. On 01/04/23 at 02:00 PM, V2 (Director of Nursing) stated that Staff is supposed to flush between GT…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-06 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and record reviews, the facility failed to apply hand splints/palm protectors to 2 residents (R79 & R84) that were reviewed for limited Range of Motion (ROM) to prevent contractures in the sample of 32. Findings include: 1 On 1/3/23 at 11:05am, R84 was observed in his bed with no splint/palm protector to his left hand. His left hand was observed contracted. On 1/4/23 at 11:21am R84 was observed in the TV room with no splint/palm protector on his left hand. R84's 5/24/22 physician order showed, palm protector to left hand. R84's 11/27/22 care plan showed R84 is to wear a palm protector to his left hand for restorative care. 2 On 1/3/23 at 11:48am R79 was observed in bed with no splints/palm protectors on his hands. R79's 2/26/20 physician order showed, apply palm protectors to left hand and apply soft pro grip wrist hand finger orthotic to right hand. R79's 8/16/22 care plan showed R79 requires palm protectors to both hands secondary to contracture. On 1/5/23 V2 DON (Director of Nursing) said R79 should have had splint/palm protectors on while he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-06 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to provide proper catheter care for 2 residents (R286 & R336) that were reviewed for catheter care in a sample of 32. Findings include: 1 On 1/4/23 at 11:52am V9 (Nurse) was providing catheter care for R336. V9 wiped the left and right side of R336's thighs and R336's perineal area but did not wipe or clean R336's catheter tubing. On 1/4/23 at 11:59am V9 said she didn't clean R336's catheter tubing because she was nervous. V9 said she should have cleaned the tubing because of infection control. On 1/5/23 at 12:53pm V2 DON (Director of Nursing) said the nurse should clean the catheter tubing because it can cause urinary tract infections, yeast infections, or any bacteria that's on the catheter tubing. The facility Catheter Care policy dated September 2020 shows under Policy, Daily and PRN catheter care will be done to promote comfort and cleanliness. Procedure: #12 Wash catheter itself by holding onto catheter at insertion site washing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-06 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to appropriately position a resident during G-tube (Gastrostomy Tube) infusion to minimize the risk of aspiration. This applies to 1 of 1 residents (R123) reviewed for positioning with G-tubes in the sample of 32. The findings include: R123's face sheet showed R123 was admitted to the facility on [DATE] and his diagnoses include tracheostomy, ventilator dependent, and gastrostomy dependent. R123's MDS (Minimum Data Set) dated 12/16/22, showed R123 had severe cognitive impairment and was totally dependent on staff for activities of daily living. On 1/3/23 at 11:25 AM, R123 was lying flat in bed with a G-tube feed on and infusing. On 1/4/23 at 9:26 AM, R123's head of bed was at 10 degrees with the G-tube feed infusing at a rate of 50 ml/hr (Milliliters/Hour). On 1/4/23 at 2:02 PM, V19 (CNA/Certified Nurse Assistant) said the head of the bed should be up while the G-tube is running because the resident could choke. On 1/4/23 at 2:10 PM, V6…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$87,510 in federal fines across 5 penalties. 3 Medicare payment denials on record.

  • $19,115 — penalty dated 2026-02-20
  • $19,115 — penalty dated 2026-02-20
  • $19,120 — penalty dated 2026-02-20
  • $10,036 — penalty dated 2024-09-21
  • $20,124 — penalty dated 2023-10-13
  • Medicare payment denial — starting 2026-03-20 for 16 days
  • Medicare payment denial — starting 2024-10-18 for 6 days
  • Medicare payment denial — starting 2023-11-28 for 8 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to THE ALDEN NETWORK — 27 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 2 of 52.9-0.9 vs chain
Health inspection 2 of 53.0-1.0 vs chain
Staffing 2 of 52.1-0.1 vs chain
Quality measures 4 of 53.6+0.4 vs chain
The other 26 homes this chain runs (chain average 2.9★, per CMS)
1 of 5Alden Debes Rehab & HccRockford, IL 1 of 5Alden Estates of Countryside, IncJefferson, WI 1 of 5Alden Lakeland Rehab & HccChicago, IL 1 of 5Alden Long Grove Rehab &hc CtrLong Grove, IL 1 of 5Alden Park StrathmoorRockford, IL 1 of 5Alden Terrace Of McHenry RehabMcHenry, IL 1 of 5Alden Town Manor Rehab & HccCicero, IL 1 of 5Princeton Rehab & HccChicago, IL 2 of 5Alden Estates Cts Of HuntleyHuntley, IL 2 of 5Heather Health Care CenterHarvey, IL 2 of 5Wentworth Rehab & HccChicago, IL 3 of 5Alden Estates Of NapervilleNaperville, IL 3 of 5Alden Lincoln Rehab & H C CtrChicago, IL 3 of 5Alden Meadow Park HccClinton, WI 3 of 5Alden Of WaterfordAurora, IL 4 of 5Alden Courts Of ShorewoodShorewood, IL 4 of 5Alden Courts Of WaterfordAurora, IL 4 of 5Alden Des Plaines Rehab & HcDes Plaines, IL 4 of 5Alden Estates Of BarringtonBarrington, IL 4 of 5Alden Estates Of NorthmoorChicago, IL 4 of 5Alden North Shore Rehab & HccSkokie, IL 5 of 5Alden Estates Of EvanstonEvanston, IL 5 of 5Alden Estates Of ShorewoodShorewood, IL 5 of 5Alden Estates Of SkokieSkokie, IL 5 of 5Alden Poplar Creek Rehab & HccHoffman Estates, IL 5 of 5Alden Valley Ridge Rehab & HccBloomingdale, IL

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
THE ALDEN GROUP, LTD.Organization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 10/09/1996
AUDRA ELISCO GRANTOR TR DATED 11/02/2004Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST21%since 03/01/2018
LAUREN MAGNUSSON GRANTOR TR DATED 11/02/2004Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST21%since 02/28/2018
RANDI SCHULLO GRANTOR TR DATED 11/02/2004Organization5% OR GREATER INDIRECT OWNERSHIP INTEREST21%since 02/28/2018
ELISCO, ARINIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST6%since 07/01/2013
ELISCO, CHARLESIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST6%since 07/01/2013
MAGNUSSON, GARRETTIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST6%since 07/01/2013
MAGNUSSON, PAIGEIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST6%since 07/01/2013
SCHULLO, JOSEPHIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST6%since 07/01/2013
SCHULLO, NICOLEIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST6%since 07/01/2013
BANK LEUMI USAOrganization5% OR GREATER SECURITY INTERESTsince 08/29/2012
MUSSMAN, JEFFREYIndividualW-2 MANAGING EMPLOYEEsince 09/18/2017
CARL, JOANIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 05/10/2010
SCHLOSSBERG, FLOYDIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 05/10/2010
SCHULLO, RANDIIndividualCORPORATE OFFICERsince 02/16/2010
ALDEN MANAGEMENT SERVICES, INC.OrganizationOPERATIONAL/MANAGERIAL CONTROLsince 10/09/1996
DAVIS, ESTHERIndividualOPERATIONAL/MANAGERIAL CONTROLsince 03/15/2010
MOLITOR, ROBERTIndividualOPERATIONAL/MANAGERIAL CONTROLsince 06/16/2008

CMS files one row per role, so the 20 rows in the source record cover these 18 parties — each is shown once here with every role it holds. Nothing is omitted.

6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$18.9M
Net patient revenuemost recent cost report
-12.0%
Operating marginrevenue minus expenses
$5.6M
Related-party expense26% of expenses
Who pays — share of resident-days
Medicaid 66%Medicare 10%Other / private 24%

This home reported $5.6M paid to related parties — landlords or management companies under common ownership — equal to about 26% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$387per resident / day
operating cost
$11,767per month
≈ monthly operating cost
$346per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in IL

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.

Typical monthly cost in Illinois
$8,304/mo
Nursing home (semi-private)
$9,216/mo
Nursing home (private)
$6,219/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145963. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-10-04, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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