Alden Park Strathmoor
5668 Strathmoor Drive, Rockford, IL 61107 · For profit - Limited Liability company · 189 certified beds · (815) 229-5200 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (31) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $115,265 in federal fines (most recent 2025-02-13)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (1/5)
- about 22% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 2.6% | 13.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.8% | 6.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 19.1% | 54.2% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.4% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 2.0% | 14.3% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 18.1% | 18.3% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 93.8% | 91.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.0% | 4.8% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 21.5% | 20.6% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 18.9% | 21.7% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 2.3% | 2.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 52.6% | 63.1% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 31.2% | 26.1% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 4.2% | 13.9% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.42 | 2.02 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 0.96 | 2.22 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
36.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 85 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 38.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 21 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.13 therapist hours per resident per day in 2026Q1 — more than 9% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 36.8%CMS range 28.7–49.8 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.8%CMS range 6.6–15.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 38.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 47.6% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 23.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 81.6% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 77.3% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.6% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.7%CMS range 4.0–14.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.22 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 189 beds and averages 155.2 residents a day — about 82% occupied, or roughly 34 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.34 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.52 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.12 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.04 hrs/resident/day on weekends vs 3.46 on weekdays — 12% thinner on weekends. RN hours go from 0.56 to 0.42 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 43% is about the same as the national median of 45%. 3 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
31 citations, most serious first. The 15 most serious are shown; the remaining 16 are one tap away and print in full.
- Immediate jeopardy · Lcited before2025-02-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — widespreadEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a resident's safety and prevent a resident from being burned by the heater (radiator) in her room. This failure resulted in R2 sustaining a deep partial-thickness burn to her right foot when she fell against the radiator mounted on the wall in her room. The facility failed to monitor temperatures of hot beverages prior to serving to residents. This failure resulted in R3 sustaining full thickness burns to her right thigh, left thigh, and buttock after spilling tea on her lap. These failures have the potential to affect all 160 residents in the facility. These failures resulted in an Immediate Jeopardy. The Immediate Jeopardy began on 1/17/25 when R2 burnt her foot on the radiator in her room; sustaining a deep partial thickness burn to her right foot. The Immediate Jeopardy was identified on 2/13/25. V1 Administrator was notified of the Immediate Jeopardy on 2/13/25. This surveyor confirmed by observation, interview and record review that the Immediate Jeopardy was removed on 2/13/25 and the deficient…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-01-21 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify a resident's physician and Registered Dietician regarding a significant weight loss. This failure resulted in R2 experiencing a 28.6lb weight loss within a 2 week period with no nutritional interventions for 5 days. This applies to 1 of 3 residents reviewed for nutrition in the sample of 6.The findings include:R2's electronic face sheet, printed on 1/21/26, showed R2 was admitted to the facility on [DATE], and has diagnoses including but not limited to encephalopathy, acute respiratory failure with hypoxia, emphysema, and epilepsy.R2's facility assessment, dated 12/25/25, showed R2 has severe cognitive impairment and requires enteral tube feeding.R2's mini nutritional assessment performed by V9 (Registered Dietician), dated 12/19/25, showed R2 is malnourished.R2's weight log showed the following weights, 12/24/25 121.4lbs, 1/2/26, 96.9lbs, 1/7/26 94lbs, 1/15/26 92.8lbs., reflecting a significant weight loss of 20% within a 2 week period.R2's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-04-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a complete assessment was completed with R2's initial change in condition and immediately notify the physician of the change in condition. The facility failed to obtain physician orders for an increase in oxygen per nasal cannula. This failure resulted in R2 being transported to the local emergency department on 3/25/24, 4.5 hours after her intial change in condition. R2 was in respiratory distress and failure upon arrival to the emergency department. This applies to 1 of 4 residents (R2) reviewed for quality of care in the sample of 12. The findings include: The Face Sheet, dated 4/29/24, for R2 showed medical diagnoses including acute respiratory failure, pneumonia, neuromuscular dysfunction of bladder, muscle weakness, unspecified abnormalities of gait, cognitive communication deficit, chronic obstructive pulmonary disease, low back pain, cardiomegaly, gastroesophageal reflux disease, obstructive sleep apnea, transient ischemic attack, dependence on supplemental oxygen, edema, hypertension, nicotine dependence,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-04-04 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide assistance at meals or implement interventions for a resident with significant weight loss for 1 of 5 residents (R48) reviewed for nutrition in the sample of 31. This failure resulted in R48 having a 10.22% weight loss in one month. The findings include: R48's face sheet showed a [AGE] year old female with diagnosis of Alzheimer's Disease, cerebrovascular disease, dementia, osteoarthritis, and chronic kidney disease. A diagnosis of failure to thrive was added 3/14/24. R48's weights showed a 2/1/24 weight of 107.6 pounds, and a 3/4/24 weight of 96.6 pounds. R48's 3/16/24 nutrition note showed R48's weight of 96.6 pounds was a 5% weight change in one month. This note showed a failure to thrive diagnosis was added, and the weight loss was contributed to a recent illness. No new interventions were added or recommended. R48's care plan showed she was at risk for dehydration and weight loss due to variable intake, history of dementia,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-06-22 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to identify a significant weight loss and failed to ensure interventions were in place for a resident with significant weight loss. This failure resulted in R86 sustaining a 21.6 pound (16.41%) weight loss in one month. This applies to 2 of 2 residents (R86, and R117) reviewed for weight loss in the sample of 28. The findings include: 1. R86's admission Record (Face Sheet) shows her diagnoses to include, metabolic encephalopathy, type 1 diabetes mellitus with ketoacidosis, chronic kidney disease, congestive heart failure, non-pressure chronic ulcers of bilateral ankles/feet, and peripheral vascular disease. R86's 3/15/23 POS (Physician Order Sheets) shows fortified cereal was ordered for every morning. There were no more intervention until 6/22/23. R86's Progress notes shows on 3/18/2023 at 7:00 PM, V19,RD (Registered Dietitian) wrote R86 triggered for significant weight loss of 5% in 30 days. R86's weight was 132 pounds at that time. V19's suggested an intervention of fortified cereal, and to continue to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-04 · tag F0635 — isolatedProvide doctor's orders for the resident's immediate care at the time the resident was admitted.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to clarify resident admission orders for 1 of 5 residents (R5) reviewed for medications in the sample of 8.The findings include:R5's Hospital Discharge Packet, dated 12/13/25, shows a discharge order Ceftriaxone 2 grams, intravenously every 24 hours ending 1/2/26.R5's Medication Administration Record (MAR) for December 2025 shows an order for Ceftriaxone 2 gram, intravenously every 24 hours was not started on 12/13/25. On 3/4/26 at 1:30 PM, V2 (Director of Nursing) said R5 came back from the hospital on [DATE] on hospice. V2 said R5 did not have intravenous access that he was aware of. V2 said R5 was not receiving intravenous antibiotics. V2 reviewed R5's hospital Discharge Packet and said in one area the antibiotics were discontinued but did see where the intravenous antibiotics were listed under discharge orders. V2 said the admitting nurse should have called and clarified the orders.The facility's Physician Orders for Medications or Treatments Policy,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-20 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the correct type of insulin was administered to a resident. This applies to 1 of 3 residents (R1) reviewed for insulin administration in the sample of 3. This past non-compliance occurred from 12/5/2025 -12/9/2025. The findings include: The Facility Medication Correction Form, dated 12/5/25, states, Wrong insulin given, Novolog given instead of Lantus. Insulin in wrong bag. Novolog in Lantus bag (looked at?) label on bag but didn't see pen wrong place.On 1/20/26 at 11:00AM, V6 (LPN-Licensed Practical Nurse) stated, I was doing her insulin, her 8:00PM Lantus (Long-acting Insulin) dose supposed to be 40 units. The bag said Lantus and after I gave the insulin, I noticed the pen was the wrong color- I gave Novolog (Fast acting insulin) instead. The Lantus pen is gray. I got (V2- Director of Nursing) right away- he was working the floor on another wing, and we sent (R1) to the hospital. (V2) took over my cart and did a training with me. We notified the Nurse Practitioner. I checked the bag and it said Lantus, but it was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-22 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure narcotic medication was safely stored and failed to ensure medications were administered for 2 of 4 (R1, R3) residents reviewed for medication storage and administration in the sample of 4.The findings include:1. The facility's undated and unsigned incident summary documents on 11/7/25, nursing staff on the behavioral care unit reported narcotic medications assigned to 2 residents were missing. A facility-wide search was immediately initiated. During the interview process, it was determined the medication cart had been left unlocked while the assigned nurse was within visible distance. This lapse in medication security allowed R1 to open the cart, remove several narcotic medications, and take them into his room with the intention of hiding them. On 11/22/25 at 1:00 PM, V8, Registered Nurse (RN), said he was working on the behavioral unit on 11/7/25, when he discovered missing narcotic medications in his medication cart. V8 said…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-01 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to treat a resident in a dignified manner by not ensuring an incontinent resident was changed for 1 of 1 resident (R1) reviewed for dignity in the sample of 3. The findings include: R1's face sheet, printed on 8/1/25, showed diagnoses including but not limited to paraplegia, pressure ulcer of the sacral region stage 4 (lower area of the spine), third degree burns to the left and right lower legs, clostridium difficile (bacterial infection of the colon), neuropathic bladder, and chronic embolism/thrombosis of deep veins of right lower extremity. R1's facility assessment, dated 7/23/25, showed total staff dependence for toileting hygiene, dressing lower body, rolling, and transfers. The same assessment showed R1 is always incontinent of bowel. On 8/1/25 at 9:10 AM, R1 was seated in bed in her room. R1 was alert, oriented, and talkative. R1 stated she is a paraplegic and needs help from staff with brief changes. R1 said she had terrible diarrhea a few nights ago and needed her brief changed multiple times in one evening. R1 said…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure burn wound treatment orders were performed as ordered for 1 of 1 resident (R1) reviewed for non-pressure wounds in the sample of 3. The findings include: R1's face sheet, printed on 8/1/25, showed diagnoses including but not limited to paraplegia, pressure ulcer of the sacral region stage 4 (lower area of the spine), third degree burns to the left and right lower legs, clostridium difficile (bacterial infection of the colon), neuropathic bladder, and chronic embolism/thrombosis of deep veins of right lower extremity. R1's facility assessment, dated 7/23/25, showed total staff dependence for toileting hygiene, dressing lower body, rolling, and transfers. The same assessment showed R1 is always incontinent of bowel. R1's weekly wound assessment, dated 8/1/25, showed a stage 4 sacral pressure ulcer measuring 4.7 x 4 x 0.5 centimeters (length x width x depth). The assessment showed a right, lower extremity burn measuring 6.9 x 1.9 x 1.1 (length x width x depth). The assessment showed the left, lower…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-01 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure pressure ulcer treatments were performed as ordered for 1 of 1 resident (R1) reviewed for pressure ulcers in the sample of 3. The findings include: R1's face sheet, printed on 8/1/25, showed diagnoses including but not limited to paraplegia, pressure ulcer of the sacral region stage 4 (lower area of the spine), third degree burns to the left and right lower legs, clostridium difficile (bacterial infection of the colon), neuropathic bladder, and chronic embolism/thrombosis of deep veins of right lower extremity. R1's facility assessment, dated 7/23/25, showed total staff dependence for toileting hygiene, dressing lower body, rolling, and transfers. The same assessment showed R1 is always incontinent of bowel. R1's weekly wound assessment, dated 8/1/25, showed a stage 4 sacral pressure ulcer measuring 4.7 x 4 x 0.5 centimeters (length x width x depth). The assessment showed a right, lower extremity burn measuring 6.9 x 1.9 x 1.1 (length x width x depth). The assessment showed the left, lower extremity…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-05-14 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure dietary aides handled dishware in a manner to prevent cross-contamination. This failure has the potential to affect all 156 residents in the facility, The findings include: The facility's Long-Term Care Facility Application for Medicare and Medicaid form, dated 5/12/25, showed a resident census of 156. On 5/12/25 at 9:05 AM, V16, Dietary Aide, placed a rack of dirty cups into the facility's dishwasher. After placing the cups into the dishwasher, V16 immediately walked over to a rack of clean pots, and began placing the pots on a kitchen shelf. V16 did not wash her hands after loading the dirty cups into the dishwasher. V16 wore no gloves. On 5/12/25 at 9:15 AM, V15, Dietary Aide, placed dirty breakfast dishes on a shelf by a kitchen sink. At 9:16 AM, V15 walked over to a rack of clean food trays, and placed the trays on a kitchen cart. V15 did not wash his hands after handling the dirty breakfast dishes. V15 wore no gloves. On 5/13/25 at 12:07 PM, V17, Certified Dietary Manager (CDM), stated, Staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-14 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to screen residents for and offer the influenza vaccine to residents during influenza season; failed to screen residents for and offer the pneumococcal vaccine to residents upon admission; and failed to administer the pneumococcal vaccine to a resident who consented to receive the vaccine. These failures apply to 5 of 5 residents (R84, R137, R144, R145, R360) reviewed for influenza and pneumococcal vaccines in the sample of 31. The findings include: 1. R84's admission record showed R84 was admitted to the facility on [DATE]. R84's consent for the pneumococcal vaccine, dated 9/3/24, showed R84 consented to receive a pneumococcal vaccine. On 5/13/25 at 11:47 AM, V8, Infection Preventionist, stated R84 had never received a pneumococcal vaccine in the facility. 2. R137's admission record showed R137 was admitted to the facility on [DATE]. R137's immunization record, dated 5/13/25, showed no documentation R137 was ever screened for or educated on the influenza…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-14 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident who was contact isolation was allowed to leave her own room. This applies to 1 of 31 residents (R143) reviewed for resident rights in the sample of 31. The findings include: R143's face sheet shows she is a [AGE] year old female, with diagnoses including type 2 diabetes, fibromyalgia, generalized anxiety, chronic pain, restless leg syndrome, major depression, and urinary tract infection (UTI). R143's Urinalysis Culture Report, dated 4/29/25, shows Klebsiella pneumonia (MDRO). R143's Physician Order Sheets shows orders on 5/1/25 for Isolation: Contact Precautions: E Coli Urine. On 5/12/25 at 9:42 AM, R143 said last week she was placed on isolation for seven days for a urinary tract infection. At first, the staff said she could leave the room as long as she washed her hands. Then they changed their mind and said she had to stay in her room with the door closed, the last four to five days of her isolation. When she asked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-14 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to set a resident's tube feeding pump to the Dietitian's recommended infusion setting for 1 of 4 residents (R30) reviewed for tube feedings in the sample of 31. The findings include: R30's Face Sheet, printed on 5/12/25, indicated R1 had a gastrostomy (tube feeding). On 5/12/25 at 11:00 AM, R30 was in bed connected to her tube feeding. The tube feeding pump showed an infusion rate of 55 milliliters (ml) per hour. The pump indicated the total volume to be infused was 1100 ml. On 5/13/25 at 8:28 AM, R30 was in bed, connected to her tube feeding. The tube feeding pump showed an infusion rate of 55 ml per hour. The pump indicated the total volume to be infused was 1100 ml. R30's Order Summary Report, dated 5/12/25, showed two orders for R30's tube feeding. One order was for a rate of 55 ml per hour, with a total volume of 1100 ml. The second order was for a rate of 60 ml per hour, with a total volume of 1200 ml. Both orders had a start date of 5/6/25. R30's Medication Administration Record for May 2025 showed, on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 16 citations
- Potential for harm · D2025-05-14 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to perform hand hygiene and change gloves in a manner to prevent cross contamination for one of 31 residents (R94) reviewed for infection control in the sample of 31. The findings include: R94's admission Record, dated 5/13/25, shows he was admitted to the facility on [DATE], with diagnoses including Alzheimer's Disease, narcolepsy, anemia, adult failure to thrive, dementia, and history of falling. R94's Care Plan, initiated 10/1/21, shows R94 experiences bladder incontinence and is incontinent of bowel. On 5/12/25 at 10:42 AM, V22, Certified Nursing Assistant (CNA), transferred R94 onto the toilet. R94 urinated and had a large bowel movement in the toilet. R94 used toilet paper to wipe the stool from R94's buttocks multiple times. V22 then pulled up R94's clean incontinence brief and R94's clean pants. R94 then flushed the toilet and pushed R94's wheelchair in front of the sink. V22 did not perform hand hygiene, nor did she wash her hands.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-14 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to screen residents for, educate them on, or offer the COVID-19 vaccine/booster to residents upon admission to the facility for 3 of 5 residents (R137, R144, R145) reviewed for the COVID-19 vaccination in the sample of 31. The findings include: 1. R137's admission record showed R137 was admitted to the facility on [DATE]. R137's immunization record, dated 5/13/25, showed no documentation R137 was ever screened for, educated on, or offered the COVID-19 vaccine/booster. The record showed no documentation R137 ever received the vaccine. 2. R144's admission record showed R144 was admitted to the facility on [DATE]. R144's immunization record, dated 5/13/25, showed no documentation R144 was ever screened for, educated on, or offered the COVID-19 vaccine/booster. The record showed no documentation R144 ever received the vaccine. 3. R145's admission record showed R145 was admitted to the facility on [DATE]. R145's immunization record, dated 5/13/25, showed no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-06 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to store medication in a manner to prevent diversion for 2 residents (R8, R9) in 5 med rooms reviewed for medication storage in the sample of 13. The findings include: On 6/5/24 at 10:15 AM, all five medication rooms were checked for medication storage compliance. V5, Registered Nurse (RN), unlocked the A wing medication room door. This surveyor opened the unlocked refrigerator. The refrigerator contained an unopened bottle of morphine sulfate liquid on the top shelf. The bottle label showed it was issued for R8. The C wing medication room was unlocked by V6, RN. This surveyor opened the unlocked refrigerator. The refrigerator contained two ABHR suppositories in a clear plastic baggie on a shelf. The label on the baggie showed it was issued for R9. At 10:20 AM, V6 was asked what ABHR stood for. V6 looked the information up on his phone and said it stood for Ativan, Benadryl, Haldol and Reglan. On 6/6/24 at 8:55 AM, V2, Director of Nursing (DON), said morphine and lorazepam should be stored under two locks. It's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-04-04 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain sanitization logs, and failed to ensure food was covered during transportation. This applies to all residents residing in the facility. The findings include: The CMS 671 form, dated 4/2/24, showed 155 residents residing in the facility. 1. On 4/2/24 at 9:53 AM, staff were observed using the facility dishwasher after the breakfast meal. V18 (Dietary Aide) stated, The dishwasher sanitizing temperature is tested with a heat strip before every use. It is tested before every meal to be sure it is running hot enough to clean the dishes correctly. The test results are documented on the log after each test. At 10:20 AM, V20 (Dietary Aide) tested random sanitizer buckets for the proper chemical levels. V20 said the buckets are tested three times each day, and the results are documented on the log. The March and April 2024 dishwasher and sanitation bucket logs were reviewed with V17 (Dietary Manager) present. The March dishwasher log was missing eight temperature test results. The March sanitation bucket log…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure pressure ulcer interventions were in place, residents were turned and repositioned, and residents at risk for pressure had prevention measures in place for 5 of 12 residents (R146, R2, R11, R36, R75) reviewed for pressure ulcers in the sample of 31. The findings include: 1.R146's Facesheet, dated 4/4/24, showed diagnoses to include, but not limited to: chronic respiratory failure, stroke with right sided weakness, disorder of the brain, acute necrotizing hemorrhagic encephalopathy, generalized edema, dysphagia, sacral pressure ulcer, neuromuscular dysfunction of the bladder, gastrostomy tube, and patent foramen ovale. R146's facility assessment, dated 1/20/24, showed he had severe cognitive impairment and was dependent on staff for all ADLs (Activities of Daily Living). R146's Care plan, iniated 3/14/24, showed, [R146] has an ADL functional performance deficit related to chronic respiratory failure, hemiplegia, HTN (hypertension),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-04 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure multi-dose vials were labeled when opened (R16, R13), failed to dispose of an expired medication (R56), and failed to double lock a controlled medication (R127) for four of four residents reviewed for medication storage in the sample of 31. The findings include: 1. R16's April 2024 order summary report showed an order start, dated 11/2/20, for fluphenazine decanoate (antipsychotic) to be administered intramuscularly at 37.5 milligrams every 21 days for schizophrenia. R13's April 2024 order summary report showed an order start, dated 6/7/17, for fluphenazine decanoate (antipsychotic) to be administered intramuscularly at 25 milligrams/milliliter every 28 days for schizophrenia and bipolar disorder. On 4/3/24 at 9:51 AM, R16 and R13's medications were in the B wing medication room. Both multi-dose vials were opened, and half of the medication had been dispensed. The vials were not dated with any open date or staff identification. 2.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-04 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to treat a resident with dignity while in the dining room. This failure applies to one of one residents (R79) reviewed for dignity in the sample of 31. The findings include: The facility face sheet shows R79 was admitted to the facility with diagnoses to include hemiplegia (paralysis to one side), type 2 Diabetes, and depression. The facility assessment, dated 3/14/24, shows R79 to be cognitively intact and requires set up assistance with eating. The Physician orders, dated April 2024, for R79 shows an order for no concentrated sweets, mechanical soft texture and thin liquids. R79's care plan for activities of daily living shows an intervention to allow enough time for completion of tasks. On 4/2/24 between the hours of 12:15 PM and 1:15 PM, R79 was observed feeding himself lunch in the dining room with the others residents. As many of the residents were finished eating, they were asking the staff to take them back to their rooms. The staff could be heard telling the residents they had to wait until all the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-04 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a urinary catheter drainage bag remained below the level of the bladder during a transfer for 1 of 2 residents (R81) reviewed for urinary catheters in the sample of 31. The findings include: R81's admission record shows she was admitted to the facility on [DATE], with multiple diagnoses including retention of urine and chronic kidney disease. The facility quarterly assessment of 1/26/24 documents R81 to have an indwelling catheter. On 4/3/24 at 9:35 AM, V24 and V25, CNA's (Certified Nursing Assistants), said they were transferring R81 from her geriatric chair into bed. V25 widened the base of the mechanical lift while V24 was standing by R81, and removed the urinary drainage bag from the side of the chair. While removing the drainage bag, V24 raised the drainage bag over the level of the bladder and placed it on R81's lap in the mechanical lift sling. V26, LPN (Licensed Practical Nurse), was at the doorway supervising the transfer,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-04 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to to ensure a resident's breathing treatment equipment was stored in a manner to prevent cross contamination for 1 of 5 residents (R117) reviewed for respiratory in the sample of 31. The findings include: R117's face sheet showed a [AGE] year old male with diagnosis of acute and chronic respiratory failure, dependence on supplemental oxygen, dementia, heart failure, hypertension, diabetes, heart failure, and chronic kidney disease. R117's physician order sheet (POS), dated 10/24/23, showed to administer a medicated breathing treatment solution every six hours using the breathing treatment machine for respiratory symptoms related to acute and chronic respiratory failure with hypoxia. R117's Medication Administration Record (MAR) showed the breathing treatment was administered on 4/2/24 at 5:00 AM. On 04/02/24 at 09:52 AM, R117's breathing treatment (nebulizer) mask and tubing was inside the top drawer of his bedside table. The mask and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-04 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to safely administer medications as ordered by the physician for one of one residents (R74) reviewed for medication administration in the sample of 31. The findings include: The facility face sheet for R74 shows diagnoses to include hemiplegia (paralysis to one side of the body), hypertension, delusional disorders and anxiety. The facility assessment dated [DATE] shows R74 to be cognitively intact and is dependent on staff for activities of daily living. On 4/2/24 at 9:30 AM, R74 was in her room and a medication cup containing 5 pills was observed on her bedside table. R74 said, Oh I forgot, I need to take those. The nurse assigned to the unit was not observed near R74's room. On 4/4/24 at 9:10 AM, V15, Licensed Practical Nurse (LPN), said she delivered medications to R74 that morning, and said R74 refuses to take her medications when staff are in the room. V15 said she will take the prescribed narcotic while she is observed, but not the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-06-22 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure milk was disposed of prior to use when the date printed on the milk container had passed, and the facility failed to develop a policy for dairy products based on best practices and science based research. These failures have the potential to affect all residents in the facility. The findings include: The facility provided CMS-672, dated 6/20/23, showed 138 residents reside in the facility. On 6/21/23 at 10:04 AM, the facility's walk-in refrigerator had an opened gallon of fat-free milk. The milk had a hand written open date of 6/18/23; however, the date printed on the milk was 6/17/23. On 6/21/23 at 10:04 AM, V10, Dietary Manager, stated milk can be used 7 days after the sell by date on the container. V10 said this guidance came from his Regional Director. V10 then pointed to a facility generated posting in the refrigerator regarding milk disposal. V10 stated the opened milk was last used on 6/21/23 to make fortified pudding. On 6/21/23 at 10:04 AM, the posting in the walk-in the cooler showed Milk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-06-22 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to protect residents personal health information. This applies to 80 residents residing on the A, B, and C wings of the facility reviewed for confidentiality of personal health information. The findings include: The Resident Roster provided by the facility on 6/20/22 showed there were 30 residents on the A-wing, 22 residents on the B-wing, and 28 residents on the C-wing. The undated facility Worksheets from A, B, and C wings included the residents names and room assignments; diet; medications; blood glucose monitoring; weights; vital signs; shower days; bowel movements; labs; and an other section. On 6/21/23 at 8:19 AM, the C-wing medication cart was parked at one end of the hall, unattended. The C-wing report sheet was facing up and was visible. The form contained resident names, diets, meds, catheter status, and other notes regarding the residents medical needs. There were residents in the hallway and other facility staff. V6 (Licensed Practical Nurse/LPN) was in the shower room with a resident, and returned…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a housekeeping supply room was locked for 1 of 1 resident (R108) reviewed for safety in the sample of 28 and 4 residents (R113, R64, R49, R59) outside the sample. The findings include: On 6/20/23 at 9:50 AM, the dementia unit (D wing) housekeeping supply room was unlocked, and directly inside the door was a gallon bottle of floor cleaner, an open container of bleach mix, and several wall mounted cleaning solutions. A set of keys, labeled D wing, were on a shelf. A multi-colored bag was hanging on a hook and contained several vials of prescription medications. V15 (Licensed Practical Nurse/ Unit Director) entered the room and identified the medication vials as belonging to the unit housekeeper. V15 stated, The closet needs to be locked at all times. Residents on the unit are confused and could get in here if it is unlocked. At 6/20/23 at 10:02 AM, V16 (Housekeeper/translated by V15) stated she forgot to lock the storage closet. V16 said the keys open a soiled utility room, a barber shop, a bathroom, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-22 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure resident dignity was maintained during personal care for 3 of 3 residents (R240, R25, R26) reviewed for dignity in the sample of 28. The findings include: 1. R240's face sheet, printed on 6/22/23, showed diagnoses including, but not limited to: encephalopathy, Alzheimer's disease, and obstructive uropathy. R240's initial nursing assessment, dated 6/12/23, showed R240 was alert and oriented with some confusion. The same assessment showed the use of an indwelling catheter. On 6/21/23 at 1:22 PM, V12 and V13 (CNAs-Certified Nurse Aides) transferred R240 from the wheelchair to the bed, and began providing personal care. The CNAs removed R240's pants and provided catheter cleansing. R240 was incontinent of bowel, and was rolled side to side for cleansing. R240's window blinds were open and looked directly out to the parking lot. A delivery truck pulled into the parking lot, and the driver exited the vehicle. Multiple cars were also parked directly outside of the window. V12 exited the room to alert the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure leg wraps were applied correctly for 1 of 1 resident (R108) reviewed for skin conditions in the sample of 28. The findings include: R108's face sheet, printed on 6/22/23, showed diagnoses including, but not limited to: lymphedema (swelling of extremity due to blocked drainage of fluids), dementia, major depression, anxiety, diabetes mellitus, and gout. R108's facility assessment, dated 5/17/23, showed severe cognitive impairment. R108's June 2023 TAR (Treatment Administration Record) showed an order, start dated 1/14/23: Right posterior leg: cleanse (with normal saline), cover with ABD pad, wrap with gauze followed by ace wrap. Every day shift. The TAR showed a second order, start dated 2/3/23: Left lower leg: cleanse (with normal saline), cover with ABD pad, wrap with gauze followed by ace wrap. Every day shift. R108's care plan focus area for skin integrity, initiated on 7/21/22, states: bilateral lower extremity edema that weeps at times and treatment as ordered. R108's care plan focus area for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-22 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a resident with a history of aspiration pneumonia had the head of the bed elevated during infusion of the tube feeding (R116), and failed to ensure a resident received a tube feeding bolus after consuming less than 50% of the meal (R131). This applies to 2 of 5 residents (R116, R131) reviewed for tube feedings in the sample of 28. The findings include: 1. R116's Facesheet, printed 6/22/23, showed diagnoses to include, but not limited to: MS (Multiple Sclerosis); acute on chronic respiratory failure; presence of a tracheostomy and feeding tube; paraplegia; dystonia; ventilator dependent; aspiration pneumonia; sepsis; ESBL in the urine; peripheral vascular disease; CHF (congestive heart failure); protein-calorie malnutrition; unspecified lung disorder; kyphosis; and scoliosis. R116's facility assessment, dated 5/25/23, showed she had severe cognitive impairment and was totally dependent on staff for bed mobility, eating, and personal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$115,265 in federal fines across 2 penalties.
- $91,946 — penalty dated 2025-02-13
- $23,319 — penalty dated 2024-04-04
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to THE ALDEN NETWORK — 27 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.9 | -1.9 vs chain |
| Health inspection | 2 of 5 | 3.0 | -1.0 vs chain |
| Staffing | 1 of 5 | 2.1 | -1.1 vs chain |
| Quality measures | 4 of 5 | 3.6 | +0.4 vs chain |
The other 26 homes this chain runs (chain average 2.9★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| ALDEN REALTY SERVICES, INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 05/08/2000 |
| THE FLOYD A SCHLOSSBERG LIVING TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | since 01/29/2014 |
| MIDCAP FUNDING IV TRUST | Organization | 5% OR GREATER SECURITY INTEREST | — | since 07/01/2018 |
| KULJANIN, NIKOLINA | Individual | W-2 MANAGING EMPLOYEE | — | since 05/27/2014 |
| CARL, JOAN | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | — | since 05/08/2000 |
| SCHLOSSBERG, FLOYD | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | — | since 05/08/2000 |
| SCHULLO, RANDI | Individual | CORPORATE OFFICER | — | since 02/16/2010 |
| ALDEN MANAGEMENT SERVICES, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 05/08/2000 |
| DAVIS, ESTHER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 03/15/2010 |
| MOLITOR, ROBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 06/16/2008 |
CMS files one row per role, so the 12 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 71% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.4M paid to related parties — landlords or management companies under common ownership — equal to about 22% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in IL
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Illinois Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 145259. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.