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River Haven Nursing And Rehabilitation Center

867 McGuire Avenue, Paducah, KY 42001 · For profit - Limited Liability company · 103 certified beds · (270) 442-6168 Medicare & Medicaid certified

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Abuse-prevention, restraint, or reporting citations — no harm found (F0609, F0610) — most recent Aug 20253 immediate-jeopardy citations$1,398 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 3 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (28) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $1,398 in federal fines (most recent 2023-11-06)
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (1/5)
  • nursing-staff turnover (59%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2535 Broadway St · (270) 575-3001 · Call to confirm hours
Pharmacy
126 Lone Oak Rd · (270) 442-7887 · Call to confirm hours
Grocery
2932 Park Ave · (270) 408-1615 · Call to confirm hours
Park
2801 Park Ave · (270) 444-8508 · Typically dawn to dusk
Place of worship
857 McGuire Ave · (270) 442-0366

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased23.9%13.8%15.4%worse
Long-stay residents who lose too much weight10.7%6.6%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.5%0.9%better
Long-stay residents with a urinary tract infection2.2%1.6%2.0%worse
Long-stay residents with depressive symptoms17.0%17.7%6.5%typical for the state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury3.2%3.9%3.3%typical
Long-stay residents whose ability to walk worsened23.6%14.0%16.1%worse
Long-stay residents on antianxiety or hypnotic medication37.0%29.8%18.9%worse
Long-stay residents given the seasonal flu vaccine75.0%96.2%95.3%worse
Long-stay residents with pressure ulcers8.7%4.8%4.7%worse
Long-stay residents with worsening bladder/bowel control31.3%19.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table14.9%16.1%17.1%better
Short-stay residents who newly got an antipsychotic medication3.0%1.7%1.4%worse
Short-stay residents given the seasonal flu vaccine71.4%83.5%79.4%worse
Short-stay residents rehospitalized after admission23.8%24.2%22.6%typical
Short-stay residents with an outpatient ER visit14.0%13.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.931.941.67worse
Long-stay outpatient ER visits per 1,000 resident days1.912.141.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

42.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 49 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

42.5%U.S. median 51.5%
Got home and stayed home
11.1%U.S. median 10.7%
Went back to hospital
27.3%U.S. median 56.6%
Met the expected recovery
0.38U.S. median 0.31
Therapy hours / resident / day
0.18hours / resident / day
Physical therapy
0.14hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Met the expected recovery: 27.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 33 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.38 therapist hours per resident per day in 2026Q1 — more than 65% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF42.5%CMS range 26.1–54.851.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.1%CMS range 7.7–15.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge27.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge12.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge24.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened7.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.4%CMS range 5.7–15.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.371.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.81
RN hours/ resident / day
0.50
LPN hours/ resident / day
2.08
Aide hours/ resident / day
3.39
Total nurse hours/ resident / day
0.59
RN hoursweekends
58.8%
Total nursing turnover
73.7%
RN turnover

How full it usually is: this home is certified for 103 beds and averages 77.8 residents a day — about 76% occupied, or roughly 25 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.39 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.81 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.08 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.96 hrs/resident/day on weekends vs 3.57 on weekdays — 17% thinner on weekends. RN hours go from 0.90 to 0.59 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 59% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

1
deficiencies at the latest standard inspection (2026-01-22)
8
at the previous standard inspection (2024-10-25)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

28 citations, most serious first. The 13 most serious are shown; the remaining 15 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2020-09-15 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, hospital record review, and facility policy review, it was determined the facility failed to ensure the person centered comprehensive care plan was implemented for one (1) of four (4) sampled residents (Resident #1). The facility care planned Resident #1 as a choking risk due to behaviors of reaching and grabbing food not on his/her diet, The resident required a pureed diet. In addition, one to one (1:1) supervision, when out of bed. The facility failed to implement the nursing care plan interventions to prevent Resident #1 from getting food not on his/her diet, nor the 1:1 supervision when out of bed. On 08/07/2020, Resident #1 obtained a peanut butter sandwich from the snack tray on the medication cart. Resident #1 grabbed and consumed half of the half of peanut butter sandwich before staff intervention and choked. Staff performed the Heimlich maneuver (abdominal thrusts to remove object causing to choke) and Resident #1 coded with staff initiating Cardiopulmonary Resuscitation (CPR) (chest compressions often with artificial ventilation).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2020-09-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, hospital record review, review of Nurse's book, Staff Assignment Sheet, and facility education review, it was determined the facility failed to ensure one (1) of four (4) sampled residents (Resident #1) received adequate supervision to prevent accidents. The facility assessed Resident #1 required one to one (1:1) supervision when out of bed; however, the facility did not ensure this assessed need was met. Interviews and record review revealed, on 08/07/2020, there was no staff to provide 1:1 supervision. One Certified Nurse Aide (CNA) was outside providing supervision during the residents' smoke break, one CNA was providing resident care in a resident room, and the nurse was administering medication. Resident #1 was sitting beside the medication cart while the nurse prepared medication to administer to a resident. There was a snack tray on the medication cart. Resident #1 grabbed a half of a peanut butter sandwich off the tray and ate half of the sandwich before the nurse could stop him/her. Resident #1 choked and staff provided…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2020-09-15 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, review of the Staff Assignment Sheet, facility education documentation, hospital records, and facility policy review, it was determined the facility failed to ensure sufficient staff had the appropriate competencies and skill sets to provide nursing and related services to ensure one (1) of four (4) sampled residents (Resident#1) safety as determined by resident assessments and care plans. The facility assessed and care planned Resident #1 with a history of grabbing food off trays, was at risk for choking, and required 1:1 supervision when out of bed. However, on 08/07/2020, the facility did not assign staff to provide 1:1 supervision, due to insufficient staffing. Interview with Licensed Practical Nurse (LPN) #1 revealed Resident #1 was kept within line of sight during medication pass due to not having enough staff to implement the required 1:1 supervision. In addition, LPN #1 stated she placed a tray of snacks on top of the medication cart with Resident #1 near the cart.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-12 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the facility's policy, the facility failed to implement a comprehensive person-centered care plan for each resident, consistent with the resident rights that included measurable objectives and timeframes to meet a resident's medical, nursing, mental, and psychosocial needs that were identified in the comprehensive assessment for one out of five sampled residents (Resident (R)2). Review of the Diabetes Mellitus Care Plan for R2, revealed the care plan included interventions to provide regular podiatry care as ordered by the medical doctor (MD), which was not implemented.The findings include:Review of the facility's policy titled Comprehensive Care Plans Standard of Practice, reviewed 04/2025, revealed the facility's care planning / Interdisciplinary Team, in coordination with the resident, family, and/or representative were to develop and maintain a comprehensive care plan for each resident that identified the highest level of functioning the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-12 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure that residents received proper treatment and care to maintain good foot health. Additionally, the facility failed to provide foot care and treatment for Resident (R) R2 in accordance with professional standards of practice that included preventing complications from the resident's medical condition(s), assisting the resident in making appointments with a qualified person, and arranging for transportation to and from such appointments, if needed for one of five sampled Residents (R2). An observation on 05/11/2026 at 4:08 PM revealed R2's left great toenail was thick, long, and curved to the left halfway over and was touching the 2nd digit.The findings include:During an interview with the Director of Nursing (DON) on 05/12/2026 at 2:02 PM, she stated the facility did not have a policy related to foot or nail care.Review of the Facesheet revealed the facility admitted R2 on 12/16/2025. Resident 2's diagnoses included diabetes mellitus,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-26 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and facility policy review, the facility failed to ensure residents had a right to a safe, clean, comfortable, and homelike environment which had the potential to affect all of the facility's 81 residents.The findings include: Review of the facility policy titled, Homelike Environment Standard of Practice, reviewed 04/2025, revealed the facility was to provide residents with a safe, clean, comfortable, and homelike environment. In addition, policy review revealed the facility was to encourage residents to use their personal belongings to the extent possible. Further review revealed the facility's protocol included cleanliness and order. Review of the facility policy titled, Resident Rights Standard of Practice, reviewed 04/2025, revealed the facility was to ensure each resident was treated with respect and dignity, and cared for in a manner that promoted maintenance or enhancement of his/her quality of life. Further review revealed the facility's residents had the right to a safe, clean, comfortable, and homelike environment.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-26 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and facility policy review, the facility failed to report an alleged violation of abuse related to an allegation that occurred on or around 03/10/2025 for 1 of 5 residents sampled for abuse out of the total 26 sampled residents, (Resident (R)8). The findings include: Review of the facility's policy titled, Abuse Prohibition Standard of Practice reviewed 04/2025, revealed sexual abuse was defined as nonconsensual sexual contact of any type with a resident/patient. Continued review revealed it was the policy of the facility to report allegations of sexual abuse to the State Survey Agency (SSA), Adult Protective Services (APS), and all other required agencies within the specified time frames. Further policy review revealed the results of all investigations were to be reported to the appropriate state agency within 5 working days of the alleged violation's initial report. Review of the admission Facesheet for R8 revealed the facility admitted the resident on 01/17/2025, with diagnoses that included acute upper respiratory infection, alcohol abuse,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-26 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and facility policy review, the facility failed to thoroughly investigate an alleged abuse violation related to an allegation that occurred on or around 03/10/2025 for 1 of 5 residents sampled for abuse out of the total sample of 26, (Resident (R)8). The findings include: Review of the facility's policy titled, Abuse Prohibition Standard of Practice reviewed 04/2025, revealed sexual abuse was defined as nonconsensual sexual contact of any type with a resident/patient. Per review, the facility's Administrator or designee was to oversee the center in conducting an internal investigation of any violation/alleged violation of abuse. Continued review revealed a report of the results of the investigation to the enforcement agency was to occur in accordance with state law, including the State Survey Agency (SSA) within five working days of the incident. Policy review revealed the (facility's) investigations were to be prompt, comprehensive, and responsive to the situation. Review of the policy revealed the facility's investigation was to include:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-25 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and review of facility policies, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety. These failures had the potential to affect eighty-two (82) of eighty-eight (88) residents in the facility who consumed food from the kitchen. The findings include: Review of the facility's policy titled, Food Storage: Cold Foods, dated 04/2018, revealed All Time/Temperature Control for Safety (TCS) foods, frozen and refrigerated, were to be appropriately stored in accordance with guidelines of the FDA [Food and Drug Administration] Food Code .All foods will be stored wrapped or in covered containers, labeled and dated, and arranged in a manner to prevent cross contamination. Observation during the initial kitchen tour on 10/22/2024 at 9:10 AM, with the Certified Dietary Manager (CDM), revealed the walk in cooler contained a larger plastic container half full of cut up raw potatoes in water that were not labeled or dated; a larger plastic container half full of prepared apple crisp that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-25 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and facility policy review, the facility failed to develop and implement a comprehensive person-centered care plan for each resident, that included measurable objectives and timeframes to meet the resident's medical, nursing, and mental and psychosocial needs as identified in the comprehensive assessment for 2 of 21 sampled residents (Resident (R)39 and R42). 1. R39 developed a facility acquired stage 4 pressure ulcer in 05/2024. However, there was no documented evidence the facility reviewed and further developed R39's care plan with additional interventions. Further, R39's comprehensive care plan (CCP) did not include measurable data elements to monitor progress towards the expected outcomes and goals. 2. R42 received tube feeding and was care planned to have the head of bed (HOB) elevated. However, observations on 10/21/2024 at 1:15 PM and 3:18 PM, revealed R42's HOB was flat. The findings include: Review of the facility policy, Comprehensive Care Plans Standard of Practice, dated 10/2020, revealed an individualized comprehensive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-25 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices for 2 of 21 sampled residents (Resident (R)43, and R54). 1. R43 was tested for symptoms of a urinary tract infection (UTI) on 10/13/2024 and the laboratory (lab) results were finalized on 10/16/2024. However, the facility failed to ensure the lab results were received resulting in R43 not receiving the necessary treatment for a UTI until 10/23/2024, seven days later. 2. R54 received a recommendation for a gradual dose reduction on 09/15/2024. The recommendation was approved and signed by the facility Nurse Practitioner on 09/17/2024. However, the facility failed to initiate the recommendation until 10/18/2024, 33 days after the recommendation was made. The findings include: Review of the facility policy titled, Lab and Diagnostics Standard of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-25 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and review of facility policy, the facility failed to ensure residents received care consistent with professional standards for 1 of 3 residents sampled as at risk for developing pressure ulcers out of the total sample of 21 (Resident (R)39). In interview on 10/22/2024 at 9:48 AM, R39 stated she had been at the facility since January and had a wound on her foot. Observation, at the time of interview, revealed R39 lying on her back on an alternating pressure mattress (APM), with two wedge cushions and a heel boot stored on a shelf in the corner of the room. R39 stated she received the heel boot for her left heel at the hospital; however, staff removed it when she returned to the facility. She stated the left heel boot had not been placed back on her since. R39 stated staff did not utilize wedge cushions or pillows for positioning her. Additional observations on that date at 11:08 AM, 1:50 PM, 4:18 PM, and 8:15 PM, revealed R39 remained lying on her back on the pressure reducing mattress. In addition, review of R39's EMR revealed R39…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-25 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, it was determined the facility failed to ensure a resident fed by enteral means (feeding tube) received the appropriate treatment and services to prevent complications of enteral feeding including but not limited to aspiration pneumonia for 2 of 7 residents receiving enteral feeding (Resident (R)39, R42). In interview the Director of Nursing (DON) stated it was a standard of practice for a resident's head of bed (HOB) to be elevated during (tube) feedings and for the tube feeding to be changed every 24 hours. 1. However, observation on 10/21/2024 at 1:15 PM, revealed R42's HOB was flat when the resident was receiving enteral feeding. Additionally, the enteral feeding R42 was receiving was dated 10/20/2024 at 10:08 AM (over 24 hours). Observation revealed R42 continued lying flat two hours later at 3:18 PM. Observation on 10/22/2024 at 9:58 AM, revealed R42's feeding pump was turned off and was not attached to the resident. In addition, R42's feeding bottle remained unchanged (as it was still dated 10/20/2024 at 10:08 AM).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 15 citations
  • Potential for harm · D2024-10-25 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and review of the facility policy, it was determined the facility failed to ensure pain management was provided to residents who required such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences for 1 of 21 sampled residents (Resident (R)39). Observation on 10/24/2024 at 11:20 AM, during the left heel dressing change for R39 revealed the resident had a grimace on her face prior to being turned by staff. R39 was observed placing the neckline of her gown in her mouth and biting down to keep from yelling out. R39 had tense facial expressions, facial grimacing and verbalizations of oh, oh, oh me during the dressing change. The State Survey Agency (SSA) Surveyor requested the wound care halted and R39 be assessed for pain. The Unit Manager (UM) stated R39 had received pain medication prior to the dressing change. However, review of R39's narcotic sign out sheet with the Regional Nurse revealed R39 had not received the pain medication since 10/22/2024. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-25 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and review of facility policy, the facility failed to ensure drugs and biologicals used in the facility were safely stored and labeled in accordance with currently accepted professional principles, and include the appropriate accessory and cautionary instructions, and the expiration date when applicable. Observation on [DATE] of the 300 hall medication storage room revealed multiple expired medical supplies. Observation further revealed a small refrigerator utilized for storage of milk and beer with the temperature reading out of the acceptable range according to the internal thermometer of the device. The findings include: Review of the facility's policy entitled, Medication administration standard of practice, dated 10/2020, revealed medications were to be administered in a safe and timely manner, and as prescribed. Observation of the 300 hall medication room on [DATE] at 2:30 PM, with the Unit Manager (UM), revealed the following expired medical supplies: three individual…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-25 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and review of the facility's policy, it was determined the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment, and to help prevent the development and transmission of communicable diseases and infections. Observations of Certified Nursing Assistant (CNA) 10 on 10/22/2024 at 11:40 AM, revealed she pulled gloves from a box sitting on top of a medication cart and placed them in her pants pocket prior to entering Resident 7 ' s room to provide care. The findings include: Review of the facility policy titled, Infection Control revised 10/01/2018, revealed the facility's infection control policies and practices are intended to facilitate maintaining a safe, sanitary, and comfortable environment and to help prevent and manage the transmission of diseases. Review of facility policy titled, Infection Control Program Standard of Practice, revised 11/01/2016, revealed the facility's standard of practice was for all isolation precautions and hand washing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2020-09-15 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, facility menu review, and review of facility policy, it was determined the facility failed to follow the standardized four (4) week cycle menus as determined by menu changes not assessed by the Dietitian for prior approval. The findings include: Review of the facility policy titled Menus, not dated, revealed facility menus were planned in advance to meet the nutritional need of Residents in accordance with established national guidelines. Menus would be developed to meet the criteria through the use of an approved menu planning guide. A Registered Dietitian/Nutritionist (RDN) or other clinically qualified nutritional professional reviews and approved the menus. The RDN or other clinically qualified nutrition professional would adjust the individual meal plan to meet the individual requests including cultural, religious, or ethnic preferences, as appropriate. Review of the facility menus titled, Week-AT-A-Glance Southern 2020, week 1 through week 4, not dated, revealed the menus were not followed. The posted weekly menu for the last weekend of August…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2020-09-15 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, it was determined the facility failed to prepare food under sanitary conditions. Observation during initial kitchen tour revealed dusty ceiling vents over the production area. The findings include: Observation on 09/01/2020 at 9:59 AM, during the initial kitchen tour revealed a build up of dust on the air vents over the production area. Interview on 09/04/2020 at 9:15 AM, with Certified Dietary Manager, revealed the maintenance department was responsible for cleaning the kitchen ceiling air vents. Interview on 09/03/2020 at 4:50 PM, with Maintenance, revealed maintenance was not responsible for cleaning the kitchen ceiling air vents. Interview on 09/04/2020 at 10:55 AM, with Administration, revealed maintenance dusted the high ceiling areas and dietary dusted the lower areas of the ceiling that were in reach.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2020-09-15 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, review of the facility's policies/procedures, and review of the Centers for Disease Control and Prevention (CDC) guidelines, it was determined the facility failed to prevent the possible spread of COVID-19. Observations revealed personal protective equipment (PPE) was not available on hall, and multiple staff failed to don PPE prior to entering residents' rooms who were on isolation precautions (due to being newly admitted and/or possibly exposed to COVID-19). In addition, one staff failed to remove PPE prior to exiting resident room. The findings include: Review of facility policy titled, Infection Prevention and Control Policy and Procedure: Subject: Novel Coronavirus (2020-nCoV), last revised 03/25/2020, revealed Coronavirus were a large family of viruses that were common in people. The incubation time was 2-14 days and the virus could be transmitted from asymptomatic patients. The length of time the virus could live on surfaces was not clear at present. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-09-15 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review, it was determined the facility failed to treat three (3) of twenty (20) sampled residents (Residents #30, #39, and #52) with respect, dignity, and provide care in a manner that promotes maintenance or enhancement of his/her quality of life, recognizing each resident's individuality. Staff failed to ensure Resident #30's name was not displayed on his/her clothing visible to others, failed to answer Resident #39's call light in a timely manner which caused the resident to be incontinent, and failed to meet Resident #52's grooming needs to remove facial hair including mustache. The findings include: Review of the facility's policy titled, Quality of Life-Dignity, not dated, revealed each resident shall be treated for in a manner that promotes and enhances quality of life, dignity, respect, and individuality. Residents shall be treated with dignity and respect at all times. Treated with dignity meant the resident would be assisted in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-09-15 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, it was determined the facility failed to ensure reasonable accommodation of resident needs and preferences except when to do so would endanger the health or safety of the resident or other residents, for one (1) of twenty (20) sampled residents (Resident #45). Observations revealed Resident #45's call light was not accessible to him/her. The findings include: Interview with the Director of Nursing (DON), on 09/04/2020 at 11:03 AM, revealed the facility did not have a policy directly related to call lights. She stated the facility followed state and federal guidelines related to resident accommodations. Record review revealed the facility readmitted Resident #45 on 04/16/2020 with diagnoses which included Major Depressive Disorder and Heart Failure. Review of the Quarterly Minimum Data Set (MDS) assessment, dated 07/07/2020, revealed the resident had a Brief Interview for Mental Status (BIMS) score of eight (8), which indicated the resident was interviewable. Further review of the MDS revealed the resident required extensive assist…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-09-15 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and review of facility policy, it was determined the facility failed to provide housekeeping services necessary to maintain a clean, comfortable, and homelike interior in two (2) of fourteen (14) residents' rooms on the one-hundred (100) hall. Observations, of rooms #113-B and 117-A, on 09/01/2020 and 09/02/2020, revealed debris and dried matter on the floors. The findings include: Review of the facility policy, Resident Rights, not dated, revealed the resident had a right to a safe, clean, comfortable, and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Review of the facility policy, 5-Step Daily Room Cleaning, not dated, revealed the entire accessible flooring area of resident rooms needed to be dust mopped and damp mopped, ensuring the floor area under the bed was also cleaned. 1. Observations of room [ROOM NUMBER]-B, on 09/01/20 at 12:07 PM, revealed the floor was covered with scattered paper debris, dried brown…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-09-15 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, review of facility investigation, and facility policy review, it was determined the facility failed to conduct interviews with staff who worked with the alleged perpetrator or might have knowledge of the incident related to an allegation of abuse to ensure a thorough investigation was completed for one (1) of three (3) sampled residents (Resident #2). The findings include: Review of a facility policy titled, Abuse Investigations last revised April 2010, revealed a completed copy of documentation forms and written statements from witnesses, if any, must be provided to the Administration. Individuals conducting the interviews of the allegation will at a minimum interview any witnesses to the incident, the resident, the attending physician, all staff members (on all shifts) who have had contact with the resident during the period of alleged incident. Witness reports will be obtained in writing, and witnesses will be required to sign and date such reports. Review of a facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-09-15 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and review of the Resident Assessment Instrument (RAI) Version 3.0 User Manual, it was determined the facility failed to ensure one (1) of twenty (20) sampled residents received an accurate assessment, reflective of the resident's status at the time of the assessment (Resident #18). The facility inaccurately coded Resident #18's Section E of the admission Minimum Data Set (MDS) Assessment as a 1, indicating Resident #18's behavior had improved as compared to the previous assessment when there was no previous assessment. The findings include: Review of the RAI Version 3.0 User Manual on Coding instructions for E1100, Changes in Behavior or Other Symptoms, revealed prior to coding in this section all of the symptoms assessed in items E0100 through E 1000 should be considered. Further review of the instructions for Section E1100 revealed a 3 should be coded if there was no prior MDS assessment for comparison. Record review revealed the facility admitted Resident #18, from an acute…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-09-15 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and review of the facility's policy and procedure, it was determined the facility failed to ensure drugs used in the facility were labeled in accordance with currently accepted professional principles. On 09/02/2020, observation of medication room refrigerator revealed a medication vial with an open date of 07/17/2020, was still available for use. The findings include: Review of the facility's policy titled, Storage of Medications, not dated, revealed the facility shall not use outdated drugs or biological's and all such drugs shall be returned to the dispensing pharmacy or destroyed. Observation of the refrigerator in the 300 hall Medication Room, on 09/02/2020 at 4:17 PM, revealed one (1) vial of Tubersol (tuberculin protein derivative) solution, dated opened on 07/17/2020 which was expired due to being opened more than thirty (30) days prior. Interview with Licensed Practical Nurse (LPN) #7, on 09/02/2020 at 4:23 PM, revealed the vial of Tubersol should have been discarded because it expired thirty (30) days after opening. Interview with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-09-15 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, dietary meal slip review, and facility policy review, it was determined the facility failed to honor one (1) of twenty (20) sampled residents meal preferences (Resident #52). The facility identified Resident #52 disliked green beans, green peas, spinach, and greens; however, served the resident lima beans, on 09/01/2020. The findings include: Review of the facility policy titled, Resident Food Preferences, not dated, revealed nutritional assessments would include an evaluation of individual food preferences. The Dietician would discuss resident food preferences with the resident when such preferences conflict with a prescribed diet. The residents clinical record (orders, care plan, or other appropriate locations) would document the resident's likes and dislikes and special dietary instructions or limitations such as altered food consistency and caloric restrictions. Record review revealed the facility readmitted Resident #52 on 01/28/2020 with diagnoses which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-09-15 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and Dietary Meal Slip review, it was determined the facility failed to ensure adaptive equipment was provided to two (2) of twenty (20) sampled residents (Resident #36 and Resident #372). Observations revealed the facility failed to provide a black-foam built up utensils for Resident #372 and double handed cup for Resident #36. The findings include: Interview with the Administrator and Director of Nursing (DON) on 09/04/2020 at 8:40 AM revealed there is no policy for adaptive equipment. 1. Record review revealed Resident #36 was admitted to the facility on [DATE] with diagnoses which included Hypothyroidism, Alzheimer's Disease, Carotid Artery Syndrome, Hyperlipidemia, and Diabetes. Review of the Quarterly Minimum Data Set (MDS), dated [DATE], revealed the facility assessed the resident's cognition as severely impaired with a Brief Interview of Mental Status (BIMS) score of two (2) which indicated the resident was not interviewable. Review of Resident #36's Dietary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2026-01-22 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, it was determined that the facility failed to ensure the mechanical lift slings were retired in accordance with the manufacturer's recommendations. Per the sewn-on manufacturer's label, the working life is six months. One sling out of six slings inspected in the 100 Hall had a legible date handwritten in black, which had expired, and there were no legible handwritten dates on all seven slings located in the 200 Hall.The findings include: Inspection of the sling wash and inspection log on [DATE] at 10:15 AM revealed that the last time it had been signed was on [DATE]. Laundry #13 could not reveal why the log had not been completed since that date and could not identify the purpose of the log. An interview with Maintenance #9 on [DATE] at 3:42 PM revealed that he maintained the hoist but does not do anything related to the slings and is not aware of sling recommendations. An interview with Central Supply #12 on [DATE] at 3:46 PM, revealed she did not track sling age, cleaning,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$1,398 in federal fines across 1 penalty.

  • $1,398 — penalty dated 2023-11-06

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to BENJAMIN LANDA — 48 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.4-2.4 vs chain
Health inspection 2 of 53.3-1.3 vs chain
Staffing 2 of 52.3-0.3 vs chain
Quality measures 1 of 53.5-2.5 vs chain
The other 47 homes this chain runs (chain average 3.4★, per CMS)
1 of 5Christian Heights Nursing and Rehabilitation CentePembroke, KY 1 of 5Golden Gate Rehabilitation & Health Care CenterStaten Island, NY 1 of 5Salyersville Nursing and Rehabilitation CenterSalyersville, KY 1 of 5Silver Healthcare CenterCherry Hill, NJ 2 of 5Brookwood Gardens Rehabilitation And Nursing CenteHomestead, FL 2 of 5Cumberland Nursing and Rehabilitation CenterSomerset, KY 2 of 5Elizabethtown Nursing and Rehabilitation CenterElizabethtown, KY 2 of 5Golfview Nursing CenterSaint Petersburg, FL 2 of 5Homestead Rehabilitation & Health Care CenterNewton, NJ 2 of 5Southern Pines Nursing CenterNew Port Richey, FL 2 of 5The Five Towns Premier Rehabilitation & Nursing CeWoodmere, NY 2 of 5Westside Oaks Rehabilitation & Nursing CenterJacksonville, FL 3 of 5Bay Breeze Rehabilitation By HarborviewGulf Breeze, FL 3 of 5Brookhaven Rehab & Health Care Center L L CFar Rockaway, NY 3 of 5Franklin-Simpson Nursing and Rehabilitation CenterFranklin, KY 3 of 5Golfcrest Nursing CenterHollywood, FL 3 of 5Hardinsburg Nursing and Rehabilitation CenterHardinsburg, KY 3 of 5Henderson Nursing and Rehabilitation CenterHenderson, KY 3 of 5Ormond Rehabilitation And Nursing CenterOrmond Beach, FL 3 of 5Pinnacle Multicare Nursing and Rehabilitation CentBronx, NY 3 of 5Premier Nursing and Rehab Center of Far RockawayFar Rockaway, NY 3 of 5Stanton Nursing and Rehabilitation CenterStanton, KY 4 of 5Campbellsville Nursing and Rehabilitation CenterCampbellsville, KY 4 of 5Fordsville Nursing and Rehabilitation CenterFordsville, KY 4 of 5Graceville Rehabilitation By HarborviewGraceville, FL 4 of 5Grand Boulevard Health And Rehabilitation CenterMiramar Beach, FL 4 of 5Gulf Valor Rehabilitation By HarborviewPensacola, FL 4 of 5Irvine Nursing and Rehabilitation CenterIrvine, KY 4 of 5Marianna Nursing And Care CenterMarianna, FL 4 of 5Middleburg Rehabilitation And Nursing CenterMiddleburg, FL 4 of 5Orange Park Rehabilitation And Nursing CenterOrange Park, FL 4 of 5Specialty Health And Rehabilitation CenterPensacola, FL 4 of 5Spring Creek Rehabilitation & Nursing Care CenterBrooklyn, NY 4 of 5Surrey Place Nursing CenterLive Oak, FL 4 of 5The Grandview Nursing and Rehabilitation FacilityCampbellsville, KY 4 of 5Woodcrest Nursing and Rehabilitation CenterElsmere, KY 5 of 5Arcadia Health And Rehabilitation CenterPensacola, FL 5 of 5Bayside Health And Rehabilitation CenterPensacola, FL 5 of 5Chautauqua Springs Health CenterDefuniak Springs, FL 5 of 5Eastchester Rehabilitation And Health Care CenterBronx, NY

Showing 40 of 47; lowest-rated first.

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
PLATSCHEK, ALEXANDERIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST15%since 09/01/2018
PLATSCHEK, GOLDIEIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST25%since 09/01/2018
RUBENSTEIN, DAVIDIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST7%since 09/01/2018
CIBC BANK USAOrganization5% OR GREATER SECURITY INTERESTsince 09/01/2018
MEDCO PADUCAH RE, LLCOrganization5% OR GREATER SECURITY INTERESTsince 09/01/2018
METROPOLITAN COMMERCIAL BANKOrganization5% OR GREATER SECURITY INTERESTsince 09/01/2018
LINK, SHARONIndividualW-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROLsince 08/10/2020
BLAIR, AMYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/30/2024
KELMAN, MOSHEIndividualOPERATIONAL/MANAGERIAL CONTROLsince 09/01/2018

CMS files one row per role, so the 11 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.3M
Net patient revenuemost recent cost report
-3.4%
Operating marginrevenue minus expenses
$1.0M
Related-party expense13% of expenses
Who pays — share of resident-days
Medicaid 88%Medicare 7%Other / private 5%

About 88% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.0M paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$296per resident / day
operating cost
$9,005per month
≈ monthly operating cost
$286per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in KY

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Kentucky Medicaid page.

Typical monthly cost in Kentucky
$9,718/mo
Nursing home (semi-private)
$11,254/mo
Nursing home (private)
$5,528/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 185272. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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