Fitchburg Rehabilitation And Nursing Center
94 Summer Street, Fitchburg, MA 01420 · For profit - Limited Liability company · 87 certified beds · (978) 343-3530 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- lower-than-typical staff turnover (31% vs 45% nationally) — better care continuity
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 5 actual-harm citations
- a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $43,719 in federal fines (most recent 2025-02-20)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 6.7% | 16.4% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.1% | 5.1% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.3% | 0.8% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 1.6% | 1.8% | 2.0% | better |
| Long-stay residents with depressive symptoms | 55.9% | 15.5% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 6.8% | 3.4% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 9.8% | 15.4% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 21.4% | 19.5% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 94.8% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 10.7% | 4.2% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 19.9% | 21.2% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 18.5% | 21.4% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.4% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 92.1% | 77.7% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 25.0% | 25.7% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 8.0% | 11.9% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.64 | 1.88 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 2.43 | 1.50 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
40.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 44 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 39.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 23 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 24% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 40.6%CMS range 30.5–54.4 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.8%CMS range 6.7–14.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 39.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 34.8% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 34.8% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 2.8% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.0%CMS range 3.9–14.2 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.78 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 87 beds and averages 65.5 residents a day — about 75% occupied, or roughly 22 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.13 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.49 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.84 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.88 hrs/resident/day on weekends vs 3.24 on weekdays — 11% thinner on weekends. RN hours go from 0.54 to 0.39 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 31% is below the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
41 citations, most serious first. The 15 most serious are shown; the remaining 26 are one tap away and print in full.
- Actual harm · G2025-03-07 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to meet professional standards of practice for three Residents (44, #29, and #1) out of a total of 20 sampled residents. Specifically, 1. For Resident #44, the facility failed to: a.) adequately assess, monitor, and implement a physician order for fluid restrictions (limiting the amount of fluid a person takes in) from August 2024 to March 2025. Subsequently, Resident #44 was hospitalized in February 2025, and admitted to ICU (intensive care unit) with diagnosis of acute hypoxic respiratory failure, acute renal failure and septic shock., b.) failed to follow up on physician recommendations for new prosthetic leg, and c.) failed to implement a physician order for bilateral shoulder X-ray. 2. For Resident #29, the facility failed to obtain labs as ordered by the physician. 3. For Resident #1, the facility failed to ensure the air mattress was set per the physician order. Findings include: 1. Resident #44 was admitted to the facility in August…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-03-07 · tag F0773 — isolatedProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to notify the Physician of critical labs for two residents (#12, and #44) out of a total of 20 sampled residents. Specifically: 1. For Resident #12, the facility failed to alert the Physician of critically high BUN (measures how much blood urea nitrogen is in your body and can may indicated a problem with kidneys or liver) and critically low potassium (measures the electrolyte potassium in the blood that is essential for proper muscle and nerve function) results, which resulted in a delay of treatment and hospitalization for acute hypokalemia and acute kidney injury. 2. For Resident #44, the facility failed to obtain laboratory services as ordered by the Physician. Findings include: 1. Resident #12 was admitted to the facility in August 2024 with diagnoses including dementia, and chronic obstructive pulmonary disease. Review of the Minimum Data Set (MDS) assessment dated [DATE], indicated Resident #12 is moderately cognitively impaired as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-03-26 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record and policy review, the facility failed to notify the Physician/Non-Physician Practitioner (NPP: Nurse Practitioner) of a significant change in medical condition and an elopement for two Residents (#60 and #62) out of a total sample of three closed records reviewed. Specifically, the facility staff failed to: 1. For Resident #60, identify a serious change in condition and acute decline in mental status, and notify the Physician/ NPP timely, resulting in the Resident further decompensating and being transferred to the hospital. 2. For Resident #62, notify the Physician/ NPP when the Resident with compromised medical status, and no access to prescribed medications eloped (left) the facility without a Leave of Absence (LOA) order and did not return to the facility. Findings include: 1. Review of the facility policy, Change in Resident's Condition or Status, Revised December 2023, indicated the following: The Nurse will notify the resident's attending Physician or Physician on call when there has been a (an): -Change in the resident's physical/ emotional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-03-26 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide treatment, services and care that met professional standards of quality for one Resident (#60) out of a total sample of three discharged residents, resulting in a decline in medical status and hospitalization with sepsis (a life-threatening medical emergency that occurs when an infection triggers the body's immune system to damage its own organs and tissues). Specifically, the facility staff failed to: 1. Recognize, assess, and manage pulmonary symptoms that indicated a significant change in condition for Resident #60 who had multiple pulmonary diagnoses that required immediate and appropriate interventions for symptom management. 2. Provide needed care and services for a nephrostomy tube and manage symptoms of a change in nephrostomy tube output as required. Findings include: Review of the facility policy, Change in Resident's Condition or Status, Revised December 2023, indicated the following: The Nurse will notify the Residents attending Physician or Physician on call when there has been a (an): -Change in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-03-26 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record and policy review, the facility failed to provide necessary care and services to treat pressure ulcers (localized damage to the skin and/or underlying soft tissue usually over a bony prominence or related to a medical or other device) and prevent further skin and pressure injury for two Residents (#22 and #4), out of two applicable residents, out of a total sample of 17 residents. Specifically, the facility staff failed to: 1. Offload Resident #22's heels per the Physician's Order for treatment of an existing right heel ulcer, and prevent skin decline in his/her left heel. 2. Implement a turning and repositioning schedule and apply specialized boots and/or pillows to offload Resident #4's heels per the plan of care. Findings include: Review of the facility policy titled Pressure Ulcers/Skin Breakdown, revised April 2018, indicated the following: -The nursing staff and practitioner will assess and document an individual's significant risk factors for developing pressure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-07 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and observation, the facility failed to provide respiratory care in accordance with professional standards of practice, for three of 20 sampled residents. Specifically: 1. For Resident #18, the facility failed to develop a care plan for post-traumatic stress disorder. 2. For Resident #11, the facility failed to develop a care plan for post-traumatic stress disorder. 3. For Resident #12, the facility failed to develop a care plan for suicidal ideation. 4. For Resident #44, the facility failed to develop care plans for the presence of a cardiac pacemaker. 1. Resident #18 was admitted to the facility in April 2024, with diagnoses including post-traumatic stress disorder (PTSD), anxiety and depression. Review of the Minimum Data Set assessment dated [DATE], indicated a Brief Interview for Mental Status exam of 7, signifying severe cognitive impairment, and an active diagnosis of PTSD. Review of the current care plan for PTSD/mood care dated 5/10/24, indicated: - Resident #18 was at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-07 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to accurately execute an Advanced Directive for 1 Resident (#69), out of a total sample of 20 residents. Specifically, for Resident #69 the facility failed to ensure the Massachusetts Medical Order for Life Sustaining Treatment (MOLST) (An Advanced Directive that is reviewed and signed as an order by a Physician/Nurse Practitioner (NP), or Physician Assistant (PA) and confirms a Resident's decisions for life sustaining treatment), was valid and signed by the Resident. Findings include: Review of the Facility's policy titled Advanced Directives, revision date September 2022, indicated the resident has the right to formulate an advanced directive, including the right to accept or refuse medical or surgical treatment. Advanced Directives are honored in accordance with state law and facility policy. Resident #69 was admitted to the facility in December 2024 and has diagnoses that include muscle wasting and atrophy, sepsis, chronic obstructive pulmonary disease, atherosclerotic heart disease and peripheral vascular disease. Review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-07 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to notify the physician of a change in condition for one Resident, (#6), out of a total of 20 sampled residents. Specifically, the facility failed to notify the physician of a change in skin condition. Findings include: Review of the facility policy titled Change in a Resident's Condition or Status, dated revised December 2003 indicated that the facility shall promptly notify the resident, his or her attending physician and representative of changes in the resident's medical/mental condition and or status. Resident #6 was admitted to the facility in February 2023 with diagnoses including COPD (chronic obstructive pulmonary disease), chronic respiratory failure and schizophrenia. Review of the Minimum Data Set assessment dated [DATE], indicated that Resident #6 scored a 9 out of 15 on the Brief Interview for Mental Status exam, indicating moderately impaired cognition. During an interview on 3/4/25, at 10:47 A.M., Resident #6 said he/she has a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-07 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure quality of care for two Residents (#69, and #6), out of a total sample of 20 residents. Specifically, 1. For Resident #69, the facility failed to ensure for Resident #69, who is treated with anticoagulant medication (a medication that hinders clotting of the blood), that areas of discoloration consistent with bruising were identified. 2. For Resident #6, the facility failed to obtain a treatment for a change in condition related to skin management. Findings include: 1. Review of the Facility's policy titled Anticoagulation - Clinical Protocol, revision date November 2018, included but was not limited to the following: Monitoring and Follow-up 5. The staff and physician will monitor for possible complications in individuals who are being anticoagulated and will manage related problems. A. If an individual on anticoagulation therapy, shows signs of excessive bruising, hematuria, hemoptysis, or other evidence of bleeding, the nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure for one Resident (#69) that a smoking assessment was completed and that a care plan was developed for smoking. Findings include: Review of the facility's policy titled Smoking Policy - Residents, revision date October 2023 indicted the following: The facility has established and maintains safe smoking practices. 1. Prior to and upon admission, residents are informed of the facility smoking policy, including designated smoking areas, and the extent to which the facility can accommodate their smoking or non-smoking preferences. 7. Resident smoking status is evaluated upon admission. If a smoker, the evaluation includes a. current level of tobacco consumption, b. method of tobacco consumption (traditional cigarettes electronic cigarettes, pipe, etc.) c. desire to quit smoking; and d. ability to smoke safely with or without supervision (per a completed Safe Smoking Evaluation). 9. A resident's ability to smoke safely is re-evaluated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and observation, the facility failed to provide respiratory care for three of 20 sampled residents. Specifically: 1. For Resident #18, the facility failed to implement the physician's order for oxygen use. 2. For Resident #6, the facility failed to implement the physician's order for oxygen, and did not change expired oxygen tubing. 3. For Resident #12, the facility failed to obtain a physician's order for oxygen used by the Resident. Findings include: 1. Resident #18 was admitted to the facility in [DATE] and had diagnoses which included chronic obstructive pulmonary disease (COPD). Review of Resident #18's Minimum Data Set assessment dated [DATE], indicated a Brief Interview for Mental Status exam of 7, signifying severe cognitive impairment, and an active diagnosis of COPD. Review of Resident #18's respiratory care plan dated [DATE], indicated: - The Resident has oxygen therapy related to COPD. - Provide oxygen as ordered. Review of Resident #18's physician's order dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-07 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure medications were stored as required for one Resident (#26), out of a total sample of 20 residents. Specifically, the facility failed to ensure that medication was not left at the Resident's bedside unattended. Findings include: Review of the facility policy titled 'Medication Labeling and Storage' dated February 2023, indicated the following but was not limited to: -The facility stores all medications and biologicals in locked compartments under proper temperature, humidity and light controls. Only authorized personnel have access to keys. Resident #26 was admitted to the facility in April 2019 with diagnoses including gastro esophageal reflux disease without esophagitis. Review of Resident #26's Minimum Data Set (MDS) assessment dated [DATE] indicated the Resident scored a 15 out of a possible 15 on the Brief Interview for Mental Status (BIMS) exam indicating he/she was cognitively intact. The MDS further indicated the Resident did…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-07 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure specialized rehab services were provided in a timely fashion for one Resident (#41) out of a total sample of 20 residents. Findings include: Resident #41 was admitted to the facility in November 2022 with diagnoses including hemiplegia and hemiparesis following cerebral infarction (stroke) affecting right dominant side. Review of Resident #41's Minimum Data Set (MDS) assessment dated [DATE] indicated the Resident had a moderate impaired cognition and scored a 10 out of a possible 15 on the Brief Interview for Mental Status (BIMS) exam. Review of Resident #41's medical record indicated the following: - Nursing note dated 2/8/25: Patient continue to c/o (complain of) pain and stiffness of left-hand joints when he/she tries to use his/her hand and bend his/her fingers. No swelling, redness or signs of trauma noted. The doctor notified new order to start patient on Biofreeze gel every 8 hours, then refer patient to OT (Occupational Therapy) [sic].…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-07 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the accuracy of its medical records for 3 of 20 sampled residents. Specifically: 1. For Resident #18, the facility failed to accurately document the oxygen delivery rate. 2. For Resident #6, the facility failed to accurately date oxygen tubing. 3. For Resident #1, the facility failed to accurately document wound dressing treatment. Findings include: 1. Resident #18 was admitted to the facility in April 2024 and had diagnoses which included chronic obstructive pulmonary disease (COPD). Review of Resident #18's Minimum Data Set assessment dated [DATE], indicated a Brief Interview for Mental Status exam of 7, signifying moderate cognitive impairment, and an active diagnosis of COPD. Review of Resident #18's respiratory care plan dated 10/20/24, indicated: - The Resident has oxygen therapy related to COPD. - Provide oxygen as ordered. Review of Resident #18's physician's order dated 5/14/24, indicated: - Oxygen via nasal cannula as needed at 2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-20 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and records reviewed, for five out of thirteen resident rooms on one unit (Unit A) and for three out of three resident shower rooms, the Facility failed to ensure it provided a safe, clean, comfortable and homelike environment for its residents, when the condition of the resident shower rooms were found to be dirty and baseboard heaters in several resident rooms were in disrepair, with missing or damaged covers, both of which created potentially hazardous conditions. Findings include: Review of the Facility Policy titled Shower and Tub Room Cleaning, undated, indicated showers would be cleaned daily to remove soap scum, dirt and debris, providing a safe and sanitary place for residents to bathe. Review of a Department of Public Health (DPH) Consumer Complaint Form, dated 02/06/25, indicated the Complainant alleged that the resident showers were dirty and covered in mold and mildew. The Form further indicated the Complainant alleged that baseboard heaters in several resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 26 citations
- Potential for harm · Ecited before2025-02-20 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on records reviewed, interviews and observations, for one of three sampled resident care units (Unit A), the Facility failed to ensure food provided to the residents was served at safe and appetizing temperatures, when on 02/20/25, results of test tray observations indicated the food items were not served at appetizing temperatures and some of the food items were not palatable. Finding include: Review of the Facility's policy, titled Food Temperatures, undated, indicated foods will be maintained at proper temperature to ensure food safety. The point of service temperature to residents will be within the range of 120 degrees Fahrenheit (F) to 140 degrees (F) based on the resident's preference. The policy further indicated the following range of temperatures recommended for food at point of tray assembly: -Meat, portioned for service: 160 degrees (F) -Potatoes and vegetables: 160 degrees (F) Review of the Dining Committee Minutes, dated 12/16/24 and attended by 12 residents, indicated some residents stated that some meals were not up to temperature, but the residents did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-20 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and records reviewed, for the main kitchen where all food items are prepared and plated before being served to the residents, the facility failed to ensure; 1) they maintained a clean and sanitary environment in the facility's main kitchen, and 2) that kitchen (dietary) staff adhered to sanitary standards of practice during food handling when two of two cooks were observed handling food without wearing hair restraints. Findings include: Review of the Facility's policy, titled Sanitation/Infection Control, undated, indicated the following: -The Dietary Manager is responsible for supervising all sanitation and housekeeping procedures within the Dietary Department. -The Dietary Manager and consultant dietician develop a cleaning schedule. -Light daily cleaning is required for the refrigerator .outside doors on steamers and freezers are wiped off. -All work and storage areas are clean, well lit, and orderly. Review of the Facility's policy, titled Personal Hygiene, undated, indicated the key to a safe and sanitary Dietary Department is healthy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-26 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on records reviewed and interviews for two of three sampled residents (Resident #1 and Resident #2) who were assessed by nursing to be at risk for elopement, the Facility failed to ensure 1) nursing updated Resident #1's comprehensive plan of care with new interventions following an elopement on 07/07/24, and 2) nursing developed and implemented an individualized comprehensive care plan with interventions, treatment goals and outcomes that addressed Resident #2's risk for elopement. Findings include: Review of the Facility's policy titled Care Plans Comprehensive Person-Centered, dated 03/2022, included the following: -A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident. -The care plan interventions are derived from a thorough analysis of the information gathered as part of the comprehensive assessment. -Assessments of residents are ongoing and care plans are revised as information about the residents and the residents'…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on records reviewed and interviews for one of three sampled residents (Resident #1), who was assessed by nursing to be at high risk for elopement, and was moderately cognitively impaired, the Facility failed to ensure he/she was provided an adequate level of staff supervision to prevent two incidents of elopement, when on 07/07/24, Resident #1 was found out in the parking lot adjacent to the facility (unescorted by a staff member) and, on 09/21/24, Resident #1 was able to exit the facility unbeknownst to staff, was found by staff a couple of blocks away from the facility with bruises on his/her face and abrasions on his/her bilateral knees and palms. Findings include: Review of the Facility Policy titled Wandering and Elopements, dated March 2019, indicated the following: -The facility will identify residents who are at risk of unsafe wandering and strive to prevent harm while maintaining the least restrictive environment for residents. Review of the Report submitted by the facility via the Health Care Facility Reporting System (HCFRS), dated 09/21/24, indicated that at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-03-26 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the facility's Licensed Nurse staff schedule, Daily Census list provided to the survey team, and interview, the facility failed to provide the services of a Registered Nurse (RN) for at least eight consecutive hours a day, seven days a week. Specifically, the facility staff failed to: 1. Provide at least eight consecutive hours of RN services in the facility over one 24-hour period on 12/23/23, when no nurse staffing waivers were in place. 2. appropriately schedule the services of a RN when the facility scheduled the Director of Nurses (DON) as a charge nurse, providing direct resident care and the average facility resident occupancy was above 60 residents. Findings include: 1. Review of the Nursing Staff Schedule 'as worked' provided by the facility, dated 12/23/23, included no evidence that a RN worked at the facility for 8 consecutive hours on 12/23/23. During an interview on 3/26/24 at 10:53 A.M., the surveyor and the DON reviewed the schedule for 12/23/23, and the DON said there was no RN coverage scheduled until 11:00 P.M. on 12/23/23. The DON further said…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-03-26 · tag F0755 — failed to provide safe pharmacy services — widespreadProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, policy review, and interview, the facility failed to accurately and safely ensure that routine and emergency medications and pharmaceutical services were provided to meet the needs of each resident. Specifically, the facility staff failed to ensure that: 1. Three open medication Emergency Box Kits on one unit (A) were re-ordered as required. 2. Expired medications were removed from the medication cart on one unit (A-short) out of two units observed. Findings include: Review of the facility policy titled, Storage of Medications, dated 11/2020, indicated: -Discontinued, outdated, or deteriorated drugs or biologicals are returned to the dispensing Pharmacy or destroyed. 1. On 3/21/23 at 9:57 A.M., the surveyor and the Director of Nurses (DON) observed the Unit A medication storage room with the following: -open Emergency Box Kits with no evidence that the kits were re-ordered from the Pharmacy. >Antibiotic kit was open, dated 3/14/24. >E-Kit I2171 and E-Kit I2113 had been opened, verified by the protective seal being broken and no date indicating when it had been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-26 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record and document review, the facility failed to provide competent nursing staff to care for one Resident (#60), out of one applicable resident, out of a total sample of 17 residents, who required Nephrostomy (temporary tube used to drain urine directly from the kidneys to a bag outside of the body) site care resulting in the Resident being hospitalized with multiple infections. Specifically, the facility staff failed to: -Ensure that all licensed Nursing staff caring for Resident #60 had the competency and skills required to provide care and services for a Nephrostomy tube, when nine out of 15 facility Licensed Nurses who cared for the Resident were provided with training on Nephrostomy site care. -obtain Physician orders for sterile (free from microorganisms to prevent infection) dressing changes every one to three days, and measure output from the Nephrostomy Tube every eight hours as required. Findings include: Review of the Facility Assessment, undated, indicated the following: Resident #60 was admitted to the facility February 2024, with a diagnosis of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-26 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record and policy review, the facility failed to provide palatable food that was within appropriate temperatures for service on one unit (A-wing) out of two units observed and relative to four Resident's (#24, #27, #47, and #52) and members of a Resident Council Meeting. Specifically, the facility staff failed to: -for Resident's #47, #24, #27, and #52, provide food that was palatable and served at a safe and appetizing temperature. -for members of a Resident Council Meeting held during the recertification survey, provide food that was palatable, appetizing and served at a proper temperature. Findings include: Review of the facility policy titled Food Temperatures, undated, indicated: -foods will be maintained at proper temperature to ensure food safety. -that test trays will be made up periodically -the temperatures of the test trays, as to be served to the resident, will be recorded by the Dietary Manager. Review of the Room Test Tray Evaluation Form, undated, included the following parameters for acceptable temperatures when the food was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-26 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record and policy review, and interview, the facility failed to ensure that an accurate and current copy of an Advanced Directive (legal documents that provide instructions for medical care and only go into effect if you are unable to communicate your own wishes) was maintained in the medical record for one Resident (#9), out of a total sample of 17 residents. Specifically, the facility staff failed to: -maintain accurate documentation of a Medical Orders for Life Sustaining Treatment (MOLST) form indicating the Resident's decision for Cardiopulmonary Resuscitation (CPR- an emergency lifesaving procedure performed when the heart stops beating) and Intubate (inserting a tube into the trachea to assist with breathing and ventilation) and Ventilate. -maintain accurate Physician's orders corresponding to the MOLST form relative to intubation status. The Physician's orders indicated Do Not Intubate (DNI) while the MOLST form indicated the Resident wishes to Intubate and Ventilate. Findings include: Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-26 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record and policy review, and interview, the facility failed to provide protections for the health and welfare for residents residing in the facility relative to two Residents (#32 and #48) out of a total sample of 17 sampled residents. Specifically, the facility staff failed to implement an investigation and report a resident-to-resident altercation when Residents #32 and #48 were witnessed arguing with each other and Resident #48 threatened to kill Resident #32. Findings include: Review of the facility policy titled Abuse, Neglect, Exploitation and Misappropriation Prevention Program, revised April 2021, indicated: -The purpose was to identify and investigate all possible incidents of abuse, neglect, mistreatment, or misappropriation of resident property. -Investigate and report any allegations within timeframes required by federal requirements. -Establish and implement a Quality Assurance Performance Improvement (QAPI) review and analysis of reports, allegations or findings of abuse, neglect,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-26 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record and policy review, and interview, the facility failed to identify, investigate and report an alleged violation within the prescribed timeframe for two Residents (#32 and #48) out of a total sample of 17 residents. Specifically, the facility staff failed to identify a resident-to-resident altercation involving Resident #32 and Resident #48, as an alleged abuse violation, and investigate and report to the appropriate entities no later than 24 hours after the altercation occurred in accordance with state law. Findings include: Review of the facility's policy titled Abuse, Neglect, Exploitation and Misappropriation Prevention Program, last revised April 2021, included: -Investigate and report any allegations within timeframes required by federal requirements. Review of the facility's policy titled Abuse and Neglect - Clinical Protocol, revised September 2022, included: -The Nurse will report findings to the Physician as needed, the Physician will assess the resident/patient to verify or clarify such…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-26 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record and policy review, and interview, the facility staff failed to investigate an alleged violation of verbal abuse for two Residents (#32 and #48) out of a total sample of 17 residents. Specifically, -For Resident #32, the alleged victim, the facility staff failed to thoroughly investigate an altercation with Resident #48 that included verbal abuse and death threats, and immediately assess and evaluate Resident #32 for safety needs, increased supervision and medical treatment. -For Resident #48, the alleged perpetrator, the facility staff failed to thoroughly investigate an altercation with Resident #32 that included verbal abuse and death threats, to prevent any further potential abuse to the victim and/or other residents and implement corrective action following the investigation. Findings include: Review of the facility's policy titled Abuse, Neglect, Exploitation, and Misappropriation Prevention Program, revised April 2021, included: -Establish and maintain a culture of compassion and caring for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-26 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to coordinate an assessment with the Pre-admission Screening and Resident Review program (PASRR- is a federal requirement to help ensure that individuals who have a mental disorder or intellectual disabilities are not inappropriately placed in nursing homes for long term care. PASRR requires that: 1) all applicants to a Medicaid-certified nursing facility be evaluated for a serious mental disorder and/or intellectual disability; 2) be offered the most appropriate setting for their needs [in the community, a nursing facility, or acute care setting], and 3) receive the services they need in those settings) for one Resident (#1) out of a total sample of 17 residents. Specifically, the facility staff failed to review Resident #1 for a Level II Resident Review (person-centered assessment taking into account all relevant information) when he/she was admitted to the facility with a diagnosis of Bipolar Disorder (serious mental illness - SMI), and was being treated with an antipsychotic medication (used to treat symptoms of mental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-26 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record and policy review, the facility failed to ensure the plan of care was revised for one Resident (#18), out of a total sample of 17 residents. Specifically, the facility staff failed to revise Resident #18's Nutritional Care Plan to reflect current nutritional interventions of pureed diet with nectar thick liquids and nutritional supplement provided. Findings include: Review of the facility policy titled Comprehensive Person-Centered Care Plans, revised March 2022, indicated a comprehensive, person-centered care plan includes measurable objectives and timetables to meet the resident's physical, psychosocial, and functional needs is developed and implemented for each resident. The policy also included the following: -The interdisciplinary team (IDT), in conjunction with the resident and his/her family or legal representative, develops and implements a comprehensive, person-centered care plan for each resident. -The interdisciplinary team reviews and updates the care plan when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-26 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that one Resident (#9) out of a total sample of 17 residents, with limited range of motion (ROM) received appropriate care and services to maintain and/or improve their mobility function. Specifically, the facility staff failed to have PT (Physical Therapy)/OT (Occupational Therapy) re-evaluate and implement Resident #9's therapy services following an Orthopedic Consult and recommendations, to prevent further avoidable reduction in ROM and mobility. Findings include: Resident #9 was admitted to the facility in June 2021, with diagnoses including Dementia (a decline in intellectual functioning, including problems with memory, reasoning and thinking), Adult Failure to Thrive (decreased appetite, poor nutrition, and physical inactivity, often associated with dehydration, depression, immune dysfunction, and low cholesterol), muscle wasting, muscle weakness, fracture of right femur (broken thigh bone), fracture of proximal phalanx of left index…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and policy review, the facility failed to provide an environment that was free of potential accidents and hazards for one Resident (#62), out of a total sample of three closed records reviewed. Specifically, for Resident #62, the facility failed to: -assess the Resident for an independent authorized leave of absence (LOA) from the facility when he/she did not have a Physician's order for LOA and a known cognitive deficit. -identify the required needs of the Resident who had multiple medical diagnoses that required ongoing monitoring, care, services and medication administration, when the Resident did not have access to prescribed medications while on LOA and required staff supervision while ambulating for partial weight bearing (PWB- when a fraction of the body's weight (e.g., 20% or 50%) can be put on the affected limb) due to a Diabetic foot ulcer (skin breakdown due to a complication from Diabetes that is associated with infection, amputation and death). -contact the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-26 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record and policy review, the facility failed to provide acceptable nutritional care and services for one Resident (#18), out of a total of 17 residents. Specifically, the facility staff failed to ensure that Resident #18 was provided the appropriate consistency of food and liquids as ordered by the Physician, and supervision/assistance per the plan of care, resulting in severe weight loss (greater than 7.5% in three months) for the Resident. Findings include: Review of the facility policy titled Weighing and Measuring the Resident, revised March 2011, included the following relative to reporting: -Report significant weight loss/weight gain to the nurse supervisor. -The threshold for significant unplanned and undesired weight/gain will be based on the following criteria >1 month- 5 percent (%) weight loss is significant; greater than 5% is severe >3 months- 7.5 % weight loss is significant; greater than 7.5% is severe >6 months- 10 % weight loss is significant; greater than 10%…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-26 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide dental services for two Residents (#1 and #18) out of a total sample of 17 residents. Specifically, the facility staff failed to: 1. Obtain consent and refer Resident #1 for dental services. 2. Implement dental recommendations for extractions as recommended by the Dentist for Resident #18. Findings include: Review of the facility policy titled Dental Services, revised December 2016, indicated: -Routine and 24-hour emergency dental services are provided to our residents through: a. A contract agreement with a licensed Dentist that comes to the facility monthly. b. Referral to the resident's personal Dentist. c. Referral to community Dentist; or d. Referral to other healthcare organizations that provide dental services. -Residents have the right to select Dentists of their choice when dental care or services are needed. -Selected Dentist must be available to provide follow-up care. -All dental services provided are recorded in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-26 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record and policy review, the facility failed to ensure that one Resident (#18) out of a total sample of 17 residents, received the appropriate consistency of mechanically altered food and liquids. Specifically, the facility staff failed to ensure Resident #18 was provided the appropriate consistency of pureed food and nectar thick liquids (easily pourable and are comparable to heavy syrup found in canned fruit) when he/she had a Physician's order for the specialized diet, had poor dentition and had a history of chewing/swallowing problems putting him/her at risk for choking and aspiration (food/fluids that are inhaled into the lungs and can cause infection). Findings include: Review of the policy titled Pureed Food Preparation, undated, indicated the facility will prepare food in a manner that sustains nutritional value and taste. The food will be pureed to assure the desired consistency. Resident #18 was admitted to the September 2020, with diagnoses including Hemiplegia (paralysis on one side) after a Cerebrovascular Accident (CVA- disruption of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-26 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record and policy review, the facility failed to ensure that transmission-based precautions (TBP- implemented for patients who are known or suspected to be infected with infectious agents) were implemented in order to prevent the potential spread of infection for one Resident #22, of one applicable resident on TBP precautions, out of a total sample of 17 residents. Specifically, the facility failed to ensure that the required personal protective equipment (PPE) was worn prior to entering Resident #22's room when he/she was on Contact Precautions (prevent transmission of infectious agents which are spread by direct or indirect contact with the patient or the patient's environment) for a Clostridium difficile colitis (C-Diff: inflammation of the colon caused by bacteria causing fever, abdominal pain and diarrhea) infection. Findings include: Review of the facility policy titled Clostridium Difficile, revised October 2018, indicated: -precautions will be taken to prevent transmission to other residents. -the primary reservoirs of C-Diff are infected…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-07 · tag F0551 — isolatedGive the resident's representative the ability to exercise the resident's rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on policy review, record review and interview, the facility failed to ensure its staff obtained written consent, including education on the risks and benefits of proposed care related to the use of an anti-psychotic medication, from a Resident Representative, for one Resident (#20), out of a total sample to 12 Residents. Findings include: Review of the facility's policy, revised 2019, Behavioral Assessment, Intervention and Monitoring, indicated the following: -The resident and family/representatives will be informed of the resident's condition as well as the potential risks and benefits of proposed interventions. Resident # 20 was admitted to the facility in May 2022 with a diagnosis of Schizoaffective Disorder, Bipolar Type (mental health disorder that is marked by a combination of Schizophrenia symptoms, such as hallucinations or delusions, and mood disorder symptoms, such as depression or mania.) Review of an Minimum Date Set (MDS) assessment, dated 7/27/22, indicated Resident #20 had severe cognitive impairment as evidenced by a score of 3 out of 15 on the Brief Interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-07 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that its staff provided a written Notice of Transfer/Discharge to the Resident and/or the Resident's Representative, for one Resident (#18), out of a total sample of 12 Residents. Findings include: Resident #18 was admitted to the facility in February 2022. Review of the Minimum Data Set (MDS) assessment, dated 4/26/22, indicated an unplanned discharge to an acute hospital. Review of the April 2022 Nurses Progress Notes, indicated that Resident #18 had a change in his/her health condition, was sent to the hospital for evaluation and was subsequent admitted with Pneumonia and Anemia. The clinical record indicated the Resident had been readmitted to the facility on [DATE]. Further review of the clinical record indicated there was no Transfer/Discharge Notice for the 4/26/22 transfer. During an interview on 10/06/22 at 1:19 P.M., Social Worker (SW) #1 said that there was not a Transfer/Discharge Notice provided on 4/26/22 to the Resident or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-07 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on policy review, interview and record review, the facility failed to ensure its staff provided the bed hold notice at the time of a hospital transfer, for two Residents (#41 and #18), out of 12 sampled residents. Findings include: Review of the facility's policy, titled Bed-Holds and Returns and dated March 2017, indicated the following: -Prior to transfers and therapeutic leaves, residents/resident representatives will be informed in writing of the bed-hold and return policy. -Prior to a transfer, written information will be given to the residents/resident representative that explain in detail: a. The rights and limitations of the resident regarding bed holds; b. The reserve bed payment policy as indicated by the state plan; c. The facility per diem rate required to hold a bed (non-Medicaid residents), or to hold a bed beyond the state bed hold period (Medicaid residents); and d. The details of the transfer (per the Notice of Transfer). 1. Resident #41 was admitted to the facility in November 2012. Review of a progress note, dated 6/16/22, indicated the Resident #41 was sent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-07 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure its staff accurately coded a facility acquired pressure ulcer on a Minimum Data Set (MDS) assessment for one Resident (#41) out of 12 sampled residents. Findings include: Resident #41 was re-admitted to the facility in June 2022. Review of a skin assessment, dated 7/01/22, indicated the Resident had no open areas. Review of a progress note, dated 7/08/22, indicated the Resident had a stage 2 (partial thickness loss of dermis presenting as a shallow open ulcer with a red pink wound bed, without slough/dead tissue) pressure ulcer on right buttock. Review of the wound consult, dated 8/25/22, indicated the Resident had a stage 3 (full thickness tissue loss. Subcutaneous fat may be visible but bone, tendon or muscle are not exposed. Slough may be present but does not obscure the depth of tissue loss. May include undermining and tunneling) pressure ulcer on the right buttock (same wound as the one identified on 7/08/22). Review of the MDS assessment, dated 8/31/22, indicated the Resident had a stage 3 pressure ulcer that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-07 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure its staff provided appropriate care and services for an indwelling urinary catheter for two Residents (#16 and #18) out of four applicable sampled residents. Specifically, (1.) for Resident #16 the staff failed to (a.) ensure the catheter was changed as ordered and (b.) failed to address the Resident's non-compliance with catheter care. (2.) For Resident #18 the staff failed to obtain a Physician's order prior to changing the catheter. Findings include: 1 a. Resident #16 was admitted to the facility in May 2021 with a diagnosis including neurogenic bladder (lack of bladder control due to brain, spine or nerve damage). Review of the Minimum Data Set (MDS) assessment, dated 7/20/22, indicated the Resident was cognitively intact as evidenced by a score of 14 out of 15 on the Brief Interview for Mental Status (BIMS) assessment. Review of a progress note, dated 5/28/22, indicated the Resident was sent to the emergency room (ER) for an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-07 · tag F0727 — failed to provide required RN coverage — isolatedHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and review of timesheets, the facility failed to ensure that the services of a Registered Nurse (RN) were used for at least eight consecutive hours a day, seven days a week from 9/4/22 through 10/1/22, specifically Sunday, 9/18/22. Findings include: Review of the timesheets provided to the survey team from 9/4/22 through 10/1/22 indicated no RN was scheduled to work on Sunday, 9/18/22 on any of the three shifts indicated on the timesheet. During an interview on 10/7/22 at 10:53 A.M. the Staffing Coordinator said no RN had been scheduled for a 24 hour period on 9/18/22.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$43,719 in federal fines across 2 penalties.
- $13,806 — penalty dated 2025-02-20
- $29,913 — penalty dated 2024-03-26
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to EPHRAM LAHASKY — 22 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 1.8 | -0.8 vs chain |
| Health inspection | 1 of 5 | 1.9 | -0.9 vs chain |
| Staffing | 1 of 5 | 2.1 | -1.1 vs chain |
| Quality measures | 3 of 5 | 3.0 | ≈ chain avg |
The other 21 homes this chain runs (chain average 1.8★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| HOROWITZ, AKIVA | Individual | DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | since 01/14/2019 |
| LAHASKY, EPHRAM | Individual | DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | since 01/14/2019 |
| JOHNSON, PHILIP | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2025 |
| MAJEKODUNMI, AKINDELE | Individual | ADP OF THE SNF | since 04/08/2025 |
CMS files one row per role, so the 8 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 91% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in MA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Massachusetts Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 225227. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.